How it Works
Carbon
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Mobile 5
User Manual
41 pgs3.37 Mb0

Carbon Mobile 5 User Manual

User guide
Page 2
Software Version
: CM5
-O-
3.5.9
Verifone Android
Carbon Mobile 5 with Printer
Document Version 6.0
User Guide
Terminal usage basics Carbon Mobile 5 with printer
EN
User Guide
Carbon Mobile 5 with printer
2 EN
User Guide
Terminal usage basics Carbon Mobile 5 with printer
EN
User Guide
Carbon Mobile 5 with printer
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User Guide
Carbon Mobile 5 with printer
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User Guide
SIM Setup Carbon Mobile 5 with printer
User Guide
Carbon Mobile 5 with printer
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SIM Setup
Description
1 Nano SIM Slot
1 micro SAM or 2nd micro SIM Slot
User action
To Install SIM cards please turn off your device, remove the battery cover then remove the primary battery from the battery compartment but keep the battery connected.
Insert a SIM card (with contacts face down) by carefully sliding it into the slot until the card is fully inserted.
Make sure the card orientation is matching with the icon engraved in the housing.
Place the primary battery then place battery cover.
Note: if the device was powered on during insertion. Please reboot the device after inserting a SIM
Description
Description
Description
User Guide
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User Guide
Terminal Charge and Power Up Carbon Mobile 5 with printer
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Charging the Battery
To charge the battery.
User action
After unpacking your Verifone Carbon Mobile 5 device, charge the unit for eight hours or until fully charged.
Manual Start Up
To start up or power on the terminal.
User action
Hold the start/power button for about 3 seconds until the device displays the start­up screen.
Manual Shutdown
To shut down or power off the terminal.
User action
Hold the start/power button for about 1 second until the message is displayed on the screen. Touch the "Power Off" selection to turn off.
Carbon Mobile 5 with printer
User Guide
User Guide
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Out of Box Carbon Mobile 5 with printer
Language selection
Description
Shows the list of supported languages with locales.
User action
Language and Country can be selected here, where they will be applied to system and all apps which supports the selected language.
Optional Info
It shows a summary about the device, which can be used to validate software stack before starting the activation process: Model name Serial number Device manufacturer Battery level VHQ Customer ID Certificate Sponsor ID Android version Build version Engage ADK and VOS versions Information about installed warranty keys Current connection status SIM card status Part number URL of VHQ server Heartbeat frequency Current IP address.
Carbon Mobile 5 with printer
User Guide
User Guide
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Out of Box Carbon Mobile 5 with printer
Wi-Fi Setup
Description
Displays list of available Wi-Fi Networks (SSID, strength).
Unsecured or WEP network cannot be selected.
User action
The User can select secured access point and credentials will be requested. Possible to move to the next screen if Ethernet/Mobile is connected.
Description
Wi-Fi network credential input. If the password entered is correct a connection will be established automatically. There is the option to configure a static connection with help of “Advanced Options”.
User action
Requested to enter network credentials. The User can return to the previous screen or use the ‘Advanced Options’ to go to Static network configuration.
Optional Static and/or Proxy configuration
Selecting Advanced Options, the user can enter the static network configuration information for the selected access point. Proxy configuration (Manual or Auto-config) can be entered as well. The same configuration setting options are available for Ethernet connection types.
Carbon Mobile 5 with printer
User Guide
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User Guide
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Out of Box Carbon Mobile 5 with printer
Network Detection
Description
The terminal is checking the internet availability and time configuration, these settings are used to communicate with the servers.
User action
The user is not required to do any action at this stage.
Carbon Mobile 5 with printer
User Guide
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User Guide
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Out of Box Carbon Mobile 5 with printer
Configure Device ID
Description
Device ID entry.
User action
The user enters the received information Device ID (DID) in the corresponding field and click submit.
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Software Upgrade
Description
These are the different stages of VHQ update process as well as Software packages installation.
User action
The user is not required to do any action at this stage and must wait until all the installation steps are complete. As soon as the packages are downloaded, the installation will start. Multiple reboots may occur based on the package types involved.
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Carbon Mobile 5 with printer
User Guide
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User Guide
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Out of Box Carbon Mobile 5 with printer
Installation complete
Description The Device is ready to use.
User action Click on OK to confirm dialog and Setup Wizard will be completed.
Optional Info If More info is selected, a pop-up dialog will show a summary about the device, which can be used to validate software stack after Setup process.
Carbon Mobile 5 with printer
Description After the setup out of box (OOB) process completes, the user will see the Standard terminal home screen.
User action The user has access to the full functionality of the terminal.
Note Depending on the device operating mode, the terminal may start with a specific application instead of the blank home screen. This occurs when device operating mode utilizes POS mode settings.
User Guide
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User Guide
SIM Handling Carbon Mobile 5 with printer
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Single SIM Handling
Description
When a single SIM is placed into the device, the CM5P detects which slot is used and automatically selects that for use.
User action
Pull down the notification curtain on the device to view the ‘Quick Settings’ for your device. The text under the icon will indicate which slot has a SIM.
A long press on that tile will bring the user to the SIM settings menu.
The SIM settings menu is also accessible by going to Settings -> SIM cards.
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Carbon Mobile 5 with printer
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User Guide
SIM Handling Carbon Mobile 5 with printer
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Dual SIM Handling and Switching
Description
There is no active switching between SIMs by the CM5P device software.
Switching between SIMs occurs manually through the user using the Quick Settings Tile or the Settings menu.
User action
Navigate from the launcher to the Settings app and then select SIM Cards.
Under the “Preferred SIM for” section selecting “Cellular data” will provide whichever SIM is selected will be used for data.
Description
User Guide
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User Guide
Payment Device Modes Carbon Mobile 5 with printer
Payment Device Modes
The Device modes allows a User to change the behaviour of the default or home application of the device, as well as lock the device to a particular application.
Modes of Operation
1) Standard Android Mode
2) POS Mode
Standard Android Mode
Description
Standard Android Mode.
If the device is set to the standard Android mode, then it will boot into the standard home/launcher application.
User action
The User can decide which application to launch and when.
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