Customer Support 1-877-557-2227
Welcome
Welcome to your new CaptionCall® phone. This phone features a large, easy-toread screen that displays written captions of what callers say to reinforce anything
you might miss. The CaptionCall phone is also amplified, allowing you to increase
the decibels to a level you are comfortable hearing.
How CaptionCall Works
Similar to captioned television, but only available to people with hearing loss,
CaptionCall uses advanced technology and a Captioning Agent to quickly provide
written captions of what callers say on a large, easy-to-read screen. It works like a
regular telephone: simply dial and answer calls as usual and speak and listen using a
phone handset like always.
Phone Features
Your CaptionCall phone combines regular telephone features with a touchscreen
display. The touchscreen display is a unique and powerful feature of the
CaptionCall phone. The most important use of the display is to show the text of
your captioned telephone calls. Other uses for the display are:
• To show you a list of your recent and missed calls
• To allow you to create and manage a list of contacts
• To display your saved calls
• To caption your voicemail and/or answering machine messages
• To allow you to change the phone’s settings
• To display built-in help text for the current screen
The CaptionCall phone also features speakerphone, volume control and a large,
back-lit keypad.
Customer Support 1-877-557-2227
Welcome
Key Parts of Your CaptionCall Phone
Touchscreen Display
Shows captions and lets
you interact with the phone
interface.
Telephone Keypad
Allows you to dial manually,
like you always do.
Speakerphone Button
Press to turn on
speakerphone, even when the
handset is still in its cradle.
Volume Control Knob
Controls both call volume
and ringer volume. Rotate
clockwise to increase volume
and counterclockwise to
decrease volume. Dial light will
change from green to amber
to red as volume increases.
Touchscreen
Phone Menu
Gives you access to all of
your phone’s features.
Phonebook
Save and store contacts.
Saved Calls
Access previous
captioned calls.
Messages
Caption voicemail or
answering machine
messages.
Settings
Controls for your
CaptionCall phone.
Help
Use this button to
guide you through the
various functions of your
CaptionCall phone.