How it Works
CaptionCall
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67TB
Users Manual
82 pgs2.52 Mb0

CaptionCall 67TB Users Manual

CaptionCall 67T Phone
User Guide
Contents
Welcome ....................................................................... 7
How CaptionCall Works ............................................................9
Phone Features .....................................................................9
Key Parts of Your CaptionCall Phone ............................................. 11
The Back of Your CaptionCall Phone .............................................12
Touchscreen ......................................................................14
Phone Basics .................................................................. 17
Captions ...........................................................................18
Turn Captions On Manually .......................................................18
Turn Captions On Automatically. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Make Captioned Calls ............................................................20
Answer Calls ......................................................................20
Return a Call ......................................................................20
Adjust Handset/Speaker Volume .................................................21
Call Options Menu ................................................................ 24
Mute a Call ........................................................................ 25
Help Screens ..................................................................... 26
Home Button ......................................................................27
Welcome
Recent Calls ...................................................................29
View Recent Calls ................................................................. 30
Call Detail ..........................................................................31
Phonebook ....................................................................35
View the Phonebook ............................................................. 36
Add a Contact .................................................................... 37
Call a Contact ..................................................................... 38
Create a Favorites List ........................................................... 39
Edit a Contact ....................................................................40
Delete a Contact ..................................................................41
Adding Contacts Online .......................................................... 42
Saved Calls ....................................................................47
Saving Conversations ............................................................ 48
Viewing Saved Conversations ....................................................49
CaptionCall Support 1-877-557-2227
Page 3
Welcome
Messages ......................................................................53
Setting Up Voicemail Defaults ................................................... 55
Captioning Voicemail ............................................................. 56
Setting up Answering Machine Defaults ......................................... 57
Captioning Answering Machine Messages ....................................... 57
Settings ....................................................................... 61
Call Defaults ...................................................................... 62
Display Settings ................................................................... 63
Adjust the Ringer .................................................................64
Amplification Settings ............................................................ 66
Network ........................................................................... 68
Recent Calls ...................................................................... 73
Time Zone ........................................................................ 74
Voicemail ......................................................................... 75
About .............................................................................76
Troubleshooting ...................................................................77
Technical Specifications ......................................................... 78
Copyright & Trademarks .........................................................80
Important Safety Instructions ....................................................81
Page 4
Welcome
CaptionCall Support 1-877-557-2227
Page 5
Welcome
Welcome
Page 8
Welcome to your new CaptionCall® phone. This phone features a large, easy-to­read screen that displays written captions of what callers say to reinforce anything you might miss. The CaptionCall phone is also amplified, allowing you to increase the decibels to a level you are comfortable hearing.
How CaptionCall Works
Similar to captioned television, but only available to people with hearing loss, CaptionCall uses advanced technology and a Communications Assistant to quickly provide written captions of what callers say on a large, easy-to-read screen. It works like a regular telephone: simply dial and answer calls as usual and speak and listen using a phone handset like always.
Phone Features
Your CaptionCall phone combines regular telephone features with a touch­screen display. The touchscreen display is a unique and powerful feature of the CaptionCall phone. The most important use of the display is to show the text of your captioned telephone calls. Other uses for the display are:
Welcome
• To show you a list of your recent calls
• To allow you to create and manage a list of contacts
• To display your saved calls
• To caption your voicemail and/or answering machine messages
• To allow you to change the phone’s settings
• To display built-in help text for the current screen
The CaptionCall phone also features manual controls for turning on and off captions, speakerphone, volume control, and a large, back-lit keypad.
CaptionCall Support 1-877-557-2227
Page 9
Welcome
High Volume Alert
Displays when phone volume could be harmful to residual hearing.
Switch Hook Button
Press to hang up a call.
Speaker
For use with the speakerphone feature.
Handset
Captions Button
Press to turn captioning on or off. The button glows green when captioning is turned on.
Page 10
Key Parts of Your CaptionCall Phone
Touchscreen Display
Shows captions and lets you interact with the phone interface.
Welcome
Telephone Keypad
Allows you to dial manually, like you always do.
Speakerphone Button
Press to turn on speakerphone, even when the handset is still in its cradle.
Volume Control Knob
Controls both call volume and ringer volume. Rotate clockwise to increase volume and counterclockwise to decrease volume. Dial light will change from green to amber to red as volume increases.
CaptionCall Support 1-877-557-2227
Page 11
Welcome
The Back of Your CaptionCall Phone
Stand Release Button
Press this button to adjust the angle of your stand.
Telephone Line Port
Ethernet (LAN) Port
Power Cable Port
Page 12
Adjustable Stand
Welcome
CaptionCall Phone Identification and Return Information
Handset Port
CaptionCall Support 1-877-557-2227
Page 13
Welcome
Touchscreen
Phone Menu
Gives you access to all of your phone’s features.
Phonebook
Save and store contacts.
Saved Calls
Access previous captioned calls.
Messages
Caption Voicemail or Answering Machine messages.
Settings
Controls for your CaptionCall phone.
Help
Use this button to guide you through the various functions of your CaptionCall phone.
Page 14
Scroll Buttons
Scrolling can be performed by either sliding your finger up and down the screen or by touching these buttons.
Welcome
CaptionCall Support 1-877-557-2227
Page 15
Phone Basics
Captions
You can set your phone to caption all calls automatically, or you can turn captions on manually for each call when you want them.
Phone Basics
Turn Captions On Manually
If you choose to turn captions on manually, simply touch the large green button on your CaptionCall screen or the hardware Captions button.
When answering calls:
1. Pick up the handset to answer the incoming call.
2. Press the Captions button.
When making calls:
1. Pick up the handset.
2. Press the Captions button.
3. Place your call.
Page 18
CaptionCall Phone Basics
Turn Captions On Automatically
If you are using captions for most of your calls, you may prefer to have captions start automatically.
You can manage the caption default options in the Settings menu under Captions. To enable captions for all calls automatically, select Settings>Call Defaults and check the box next to Captions Always On.
Phone Basics
When the hardware Captions button is green, captions are turned on.
CaptionCall Support 1-877-557-2227
Page 19
Make Captioned Calls
1. Pick up the handset OR press the Speakerphone button. If using the Speakerphone, the Speakerphone button will light up in green and a dial tone will sound.
2. If captions are set to turn on automatically, captions will begin once the call is
Phone Basics
connected. If you choose to turn on captions manually, simply touch the large green button on your CaptionCall screen or the hardware Captions button.
3. Dial the number you want to call using the keypad, Recent Calls list or Phonebook.
Your call will now be captioned.
Answer Calls
When the phone rings:
1. If captions are set to turn on automatically, captions will begin once the call is connected. If you choose to turn on captions manually, simply touch the large green button on your CaptionCall screen or the hardware Captions button.
2. Pick up the handset OR press the Speakerphone button.
3. Speak into the handset OR near the speaker and listen as you normally would.
Helpful Hints
You can start captions manually at any time during the call.
Other ways to make captioned calls:
• Return a call using the Recent Calls list (see“View Recent Calls” on page 30).
• Call someone using the Phonebook (see “Call a Contact” on page 38).
Page 20
CaptionCall Phone Basics
Return a Call
1. Touch the CaptionCall phone screen to wake the phone or touch the Homebutton.
2. A list of your Recent Calls will display.
3. Touch the call that you want to return. The call will be immediately made. You can use the speakerphone or pick up the handset.
4. If captions are set to turn on automatically, captions will begin once the call is connected. If you choose to turn on captions manually, simply touch the large green button on your CaptionCall screen or the hardware Captions button.
Helpful Hints
Use your finger to swipe up and down the list as needed to view all recent calls.
Phone Basics
CaptionCall Support 1-877-557-2227
Page 21
Adjust Handset/Speaker Volume
While in a call, you can adjust the volume on your handset or speakerphone to a level you are comfortable hearing.
1. Pick up the handset or press the Speakerphone button.
Phone Basics
2. Turn the Volume knob to adjust call volume.
• Clockwise increases call volume.
• Counterclockwise decreases call volume.
As you increase the volume level, the color of the Volume meter and the ring surrounding the Volume knob will change from green to amber to red.
WARNING
Do not set the volume level higher than is necessary for you to hear calls. Excessive volume can cause hearing damage.
Page 22
CaptionCall Phone Basics
The Volume meter and knob light will turn to red when the volume exceeds a safe volume. Also, a warning will display in the handset cradle.
Phone Basics
Helpful Hints
When the volume is set to high, but not dangerous, levels, the volume will stay the same for all subsequent calls. However, when the volume is increased to dangerous levels, the volume will return to a nominal level for the next call.
To set the volume level at the same level for all calls, use the Override Volume Reset feature on the Call Defaults screen (see “Call Defaults” on page 62).
CaptionCall Support 1-877-557-2227
Page 23
Call Options Menu
When in a call, the Call Options Menu allows you to turn off captioning, access your Phonebook and adjust settings for the current call.
Phone Basics
Turn captions off by touching Off.
To access your Phonebook while on a call to look up a contact:
1. Select Options.
2. Select Phonebook.
3. Select either the letter of the first name of the contact (last name if you’ve reordered your contacts by last name in Settings—see ”Display Settings” on page
63) or the star to pull up your Favorites.
A keypad will display.
4. Use your finger to scroll through the contacts.
Page 24
CaptionCall Phone Basics
5. Select a contact to display their contact information.
To adjust your text size or your screen brightness while on a call:
1. Select Options.
Phone Basics
2. Select Settings.
3. Adjust your settings as needed.
The available settings will display.
Helpful Hints
• Close the Options window by touching the X in the top left of the window.
• Options will close after 15 seconds if it is not used.
Mute a Call
You can mute your side of a call at any time by touching the Mute button while on a call. This will only mute your voice, and your caller will still be heard and captioned.
CaptionCall Support 1-877-557-2227
Page 25
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