Canon W8400 Service Manual

Service Manual

W8400 Series

W8400

Apr 5 2005

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair

of products. This manual covers all localities where the products are sold. For this reason, there may be information in this

manual that does not apply to your locality.

Corrections

This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When

changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need

arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition

of this manual.

The following paragraph does not apply to any countries where such provisions are inconsistent with local law.

Trademarks

The product names and company names used in this manual are the registered trademarks of the individual companies.

translated into another language, in whole or in part, without the written consent of Canon Inc.

Printed in Japan

Caution

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

Symbols Used

This documentation uses the following symbols to indicate special information:

Symbol Description

Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning.

Indicates an item requiring care to avoid electric shocks.

Indicates an item requiring care to avoid combustion (fire).

Indicates an item prohibiting disassembly to avoid electric shocks or problems.

Indicates an item requiring disconnection of the power plug from the electric outlet.

Indicates an item intended to provide notes assisting the understanding of the topic in question.

Memo

Introduction

REF.

Indicates an item of reference assisting the understanding of the topic in question.

Provides a description of a service mode.

Provides a description of the nature of an error indication.

Introduction

The following rules apply throughout this Service Manual:

1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of operation.

In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the

direction of the electric signal.

The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit door, which results in

supplying the machine with power.

2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.

In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the operations of the microprocessors

used in the machines are not discussed: they are explained in terms of from sensors to the input of the DC controller PCB and from the output of the DC controller PCB to the loads.

The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and major changes will be communicated in the form of Service Information bulletins. All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be able to identify and isolate faults in the machine."

Contents

Chapter 1 PRODUCT DESCRIPTION

1.1 Product Overview ....................................................................................................................................... 1- 1

1.1.1 Product Overview ....................................................................................................................................................1- 1

1.2 Features ..................................................................................................................................................... 1- 3

1.2.1 Features ..................................................................................................................................................................1- 3

1.2.2 Printhead .................................................................................................................................................................1- 3

1.2.3 Ink Tank...................................................................................................................................................................1- 3

1.2.4 Cutter Unit ...............................................................................................................................................................1- 3

1.2.5 Roll Holder............................................................................................................................................................... 1- 4

1.2.6 Consumables...........................................................................................................................................................1- 4

1.3 Product Specifications ................................................................................................................................1- 6

1.3.1 General Specifications.............................................................................................................................................1- 6

1.4 Detailed Specification .................................................................................................................................1- 8

1.4.1 Type of media.........................................................................................................................................................1- 8

1.4.2 Printing Speed and Direction...................................................................................................................................1- 8

1.4.3 Interface Specifications ...........................................................................................................................................1- 9

1.5 Names and Functions of Components ..................................................................................................... 1- 11

1.5.1 Front ......................................................................................................................................................................1- 11

1.5.2 Rear.......................................................................................................................................................................1- 12

1.5.3 Carriage.................................................................................................................................................................1- 13

1.5.4 Internal part ...........................................................................................................................................................1- 13

1.6 Basic Operation ........................................................................................................................................ 1- 15

1.6.1 Operation Panel.....................................................................................................................................................1- 15

1.6.2 Change of Printer Status .......................................................................................................................................1- 16

1.6.3 Main Menu............................................................................................................................................................. 1- 16

1.7 Safety and Precautions ............................................................................................................................1- 23

1.7.1 Safety Precautions ................................................................................................................................................1- 23

1.7.1.1 Moving Parts .......................................................................................................................................................................... 1- 23

1.7.1.2 Ink .......................................................................................................................................................................................... 1- 23

1.7.1.3 Electrical Parts ....................................................................................................................................................................... 1- 25

1.7.2 Other Precautions..................................................................................................................................................1- 26

1.7.2.1 Printhead................................................................................................................................................................................ 1- 26

1.7.2.2 Ink Tank ................................................................................................................................................................................. 1- 27

1.7.2.3 Handling the Printer ............................................................................................................................................................... 1- 28

1.7.3 Precautions When Servicing Printer......................................................................................................................1- 29

1.7.3.1 Stored Data ............................................................................................................................................................................ 1- 29

1.7.3.2 Firmware Confirmation........................................................................................................................................................... 1- 30

1.7.3.3 Precautions Against Static Electricity..................................................................................................................................... 1- 30

1.7.3.4 Precautions for Disassembly/Reassembly............................................................................................................................. 1- 30

1.7.3.5 Self-Diagnostic Feature ......................................................................................................................................................... 1- 30

1.7.3.6 Disposing of Lithium Battery .................................................................................................................................................. 1- 30

Chapter 2 TECHNICAL REFERENCE

2.1 Basic Operation Outline..............................................................................................................................2- 1

2.1.1 Printer Block Diagram..............................................................................................................................................2- 1

2.1.2 Print Signal Sequence .............................................................................................................................................2- 1

2.1.3 Print Driving .............................................................................................................................................................2- 3

2.2 Firmware..................................................................................................................................................... 2- 5

2.2.1 Power On/Off........................................................................................................................................................... 2- 5

2.2.2 Power Off................................................................................................................................................................. 2- 5

Contents

2.2.3 Print Control.............................................................................................................................................................2- 6

2.2.4 Print position adjustment..........................................................................................................................................2- 7

2.2.5 Head Management ..................................................................................................................................................2- 8

2.2.6 Overheating Protection Control of Printhead ...........................................................................................................2- 8

2.2.7 Pause between Pages.............................................................................................................................................2- 8

2.2.8 White Raster Skip ....................................................................................................................................................2- 8

2.2.9 Sleep Mode..............................................................................................................................................................2- 8

2.3 Printer Mechanical System......................................................................................................................... 2- 9

2.3.1 Outline......................................................................................................................................................................2- 9

2.3.1.1 Outline...................................................................................................................................................................................... 2- 9

2.3.2 Ink Passage .............................................................................................................................................................2- 9

2.3.2.1 Ink Passage ............................................................................................................................................................................. 2- 9

2.3.2.2 Ink Tank Unit .......................................................................................................................................................................... 2- 10

2.3.2.3 Carriage Unit .......................................................................................................................................................................... 2- 11

2.3.2.4 Printhead................................................................................................................................................................................ 2- 13

2.3.2.5 Purge Unit .............................................................................................................................................................................. 2- 14

2.3.2.6 Maintenance Cartridge........................................................................................................................................................... 2- 19

2.3.2.7 Air Flow .................................................................................................................................................................................. 2- 19

2.3.3 Paper Path.............................................................................................................................................................2- 20

2.3.3.1 Outline.................................................................................................................................................................................... 2- 20

2.3.3.2 Paper Path ............................................................................................................................................................................. 2- 26

2.3.3.3 Cutter Unit .............................................................................................................................................................................. 2- 27

2.4 Printer Electrical System .......................................................................................................................... 2- 29

2.4.1 Outline....................................................................................................................................................................2- 29

2.4.1.1 Overview ................................................................................................................................................................................ 2- 29

2.4.2 System Controller ..................................................................................................................................................2- 30

2.4.2.1 System controller components............................................................................................................................................... 2- 30

2.4.3 Engine Controller ...................................................................................................................................................2- 31

2.4.3.1 Engine controller components ............................................................................................................................................... 2- 31

2.4.4 Carriage Relay PCB...............................................................................................................................................2- 32

2.4.4.1 Carriage relay PCB components ........................................................................................................................................... 2- 32

2.4.5 Head Relay PCB....................................................................................................................................................2- 33

2.4.5.1 Head relay PCB components................................................................................................................................................. 2- 33

2.4.6 Motor Driver ...........................................................................................................................................................2- 34

2.4.6.1 Motor driver PCB components ............................................................................................................................................... 2- 34

2.4.7 Power Supply.........................................................................................................................................................2- 35

2.4.7.1 Power supply block diagram .................................................................................................................................................. 2- 35

2.5 Detection Functions Based on Sensors ................................................................................................... 2- 36

2.5.1 Sensors for covers .................................................................................................................................................2- 36

2.5.2 Ink passage system ...............................................................................................................................................2- 37

2.5.3 Carriage system.....................................................................................................................................................2- 39

2.5.4 Paper path system.................................................................................................................................................2- 40

Chapter 3 INSTALLATION

3.1 Transporting the Printer.............................................................................................................................. 3- 1

3.1.1 Transporting the Printer ...........................................................................................................................................3- 1

3.1.1.1 Transporting The Printer .......................................................................................................................................................... 3- 1

3.1.2 Reinstalling the Printer.............................................................................................................................................3- 2

3.1.2.1 Reinstalling the Printer ............................................................................................................................................................. 3- 2

Chapter 4 DISASSEMBLY/REASSEMBLY

4.1 Service Parts .............................................................................................................................................. 4- 1

4.1.1 Service parts............................................................................................................................................................4- 1

4.2 Disassembly/Reassembly .......................................................................................................................... 4- 2

4.2.1 Disassembly/Reassembly........................................................................................................................................4- 2

4.3 Points to Note on Disassembly and Reassembly....................................................................................... 4- 5

Contents

4.3.1 Note on locations prohibited from disassembly.......................................................................................................4- 5

4.3.2 Moving the carriage manually .................................................................................................................................4- 5

4.3.3 Units requiring draining of ink ..................................................................................................................................4- 6

4.3.4 External covers........................................................................................................................................................ 4- 6

4.3.5 Drive unit ...............................................................................................................................................................4- 14

4.3.6 Ink tube unit ...........................................................................................................................................................4- 15

4.3.7 Carriage unit .......................................................................................................................................................... 4- 19

4.3.8 Feeder unit ............................................................................................................................................................4- 21

4.3.9 Purge unit ..............................................................................................................................................................4- 22

4.3.10 Ink tank unit .........................................................................................................................................................4- 24

4.3.11 Head management sensor ..................................................................................................................................4- 26

4.3.12 PCBs....................................................................................................................................................................4- 27

4.3.13 Opening the caps and moving the wiper unit.......................................................................................................4- 27

4.3.14 Opening and closing the ink supply valve............................................................................................................4- 29

4.3.15 Draining the ink....................................................................................................................................................4- 30

4.4 Applying the Grease .................................................................................................................................4- 34

4.4.1 Applying the Grease ..............................................................................................................................................4- 34

4.5 Adjustment and Setup Items ....................................................................................................................4- 37

4.5.1 Action to take after replacing the feed roller home position sensor, feed roller encoder, and feed roller.............. 4- 37

4.5.2 Action to take after replacing the carriage unit or registration sensor ................................................................... 4- 37

4.5.3 Action to take after replacing the head management sensor ................................................................................4- 37

Chapter 5 MAINTENANCE

5.1 Regular Replacement Parts .......................................................................................................................5- 1

5.1.1 Regular Replacement Parts ....................................................................................................................................5- 1

5.2 Consumables.............................................................................................................................................. 5- 2

5.2.1 Consumables...........................................................................................................................................................5- 2

5.3 Regular Maintenance .................................................................................................................................5- 3

5.3.1 Regular Maintenance ..............................................................................................................................................5- 3

Chapter 6 TROUBLESHOOTING

6.1 Troubleshooting..........................................................................................................................................6- 1

6.1.1 Outline .....................................................................................................................................................................6- 1

6.1.1.1 Outline of Troubleshooting ....................................................................................................................................................... 6- 1

6.1.2 Troubleshooting by the Phenomenon......................................................................................................................6- 1

6.1.2.1 Incorrect Value: Check Value .................................................................................................................................................. 6- 1

6.1.2.2 Offline: Load Roll Media........................................................................................................................................................... 6- 1

6.1.2.3 Offline: Load Cut Sheet Offline: Remove Cut Sheet ................................................................................................................ 6- 1

6.1.2.4 Offline: Open Upper Cover ...................................................................................................................................................... 6- 2

6.1.2.5 Printer Setup: Open Upper Cover ............................................................................................................................................ 6- 2

6.1.2.6 Printer Setup: Open Right Cover ............................................................................................................................................. 6- 2

6.1.2.7 Printer does not turn on ........................................................................................................................................................... 6- 2

6.1.2.8 The power goes off during power on or while printing ............................................................................................................. 6- 3

6.1.2.9 Network is not connected......................................................................................................................................................... 6- 3

6.1.2.10 Right cover does not open ..................................................................................................................................................... 6- 3

6.1.2.11 Printing problems (ink is full) .................................................................................................................................................. 6- 3

6.1.2.12 Printing problems (ink is not full) ............................................................................................................................................ 6- 4

6.1.2.13 Other printing problems.......................................................................................................................................................... 6- 4

6.1.3 Troubleshooting When Warnings Occur..................................................................................................................6- 4

6.1.3.1 Ink Check (W01000/ W01001/ W01002/ W01003/ W01004/ W01005) ................................................................................... 6- 4

6.1.3.2 MTCart Full Soon (W01006) .................................................................................................................................................... 6- 5

6.1.3.3 Mist Full Soon (W01007) ......................................................................................................................................................... 6- 5

6.1.3.4 Feed Limit..(W0100F) .............................................................................................................................................................. 6- 5

6.1.3.5 Incorrect Media (W01021) ....................................................................................................................................................... 6- 5

6.1.3.6 W01030/W01031/W01032/W01034/W01035/W01036/W01037/W01038/W01039: GARO W0103x (number is indicated by x) .

6- 5

Contents

6.1.4 Troubleshooting When Errors Occur .......................................................................................................................6- 5

6.1.4.1 E02000/ Roll media end error .................................................................................................................................................. 6- 5

6.1.4.2 E0200D/ E02016/ Cut sheet end error..................................................................................................................................... 6- 6

6.1.4.3 E0200A/ E0200B/ E0200C/ E0200E/ E0200F/ E02010/ E02017/E02018/ Registration sensor error ..................................... 6- 6

6.1.4.4 E02013/ Cutter motor time-out error ........................................................................................................................................ 6- 6

6.1.4.5 E02014/ Cutter unit fuse failure error ...................................................................................................................................... 6- 7

6.1.4.6 E02015/ Cutter error ................................................................................................................................................................ 6- 7

6.1.4.7 E02400/ E02401/ E02402/ E02403/ Path mismatch error ....................................................................................................... 6- 7

6.1.4.8 E02405/ E02406/ E02407/ Borderless printing error ............................................................................................................... 6- 7

6.1.4.9 E02500/ E02501/ E02502/ E02503/ E02504/ E02505/ Ink empty error .................................................................................. 6- 7

6.1.4.10 E02506/ E02507/ E02508/ E02509/ E0250A/ E0250B/ Ink tank uninstalled error (during ink tank replacement) ................. 6- 7

6.1.4.11 E02520/ Ink level unknown error............................................................................................................................................ 6- 8

6.1.4.12 E02521/ E02522/ E02523/ E02524/ E02525/ E02526/ Ink level low error............................................................................. 6- 8

6.1.4.13 E02530/ Ink type error............................................................................................................................................................ 6- 8

6.1.4.14 E02800/ E02801/ E02802/ E02803/ E02811/ Printhead error ............................................................................................... 6- 8

6.1.4.15 E02804/ E02805/ E02806/ E02807/ E02808/ E02809/ E0280A/E0280B/ E0280C/ E0280D/ E0280E/ E0280F/ Ink tank error..

6- 9

6.1.4.16 E02812/ E02A00/ E02A01/ E02A02/ E02A03/ Engine controller internal error ..................................................................... 6- 9

6.1.4.17 E02813/ E02814/ Head management sensor error ............................................................................................................... 6- 9

6.1.4.18 E02816/ E02817/ E02818 /E02819/ Maintenance cartridge error ......................................................................................... 6- 9

6.1.4.19 E02820/ E02821/ E02822/ E02823/ E02824/ Adjustment error........................................................................................... 6- 10

6.1.4.20 E02B04/ Upper cover sensor error ...................................................................................................................................... 6- 10

6.1.4.21 E02B05/ E02B07/ Right cover sensor error ......................................................................................................................... 6- 10

6.1.4.22 E02B06/ Carriage cover sensor error .................................................................................................................................. 6- 10

6.1.4.23 E02B08/ Paper release lever error....................................................................................................................................... 6- 11

6.1.4.24 E02D00/ E02D01/ E02D0A/ E02D0B/ Sensor error in purge unit........................................................................................ 6- 11

6.1.4.25 E02D02/ Carriage home position error ................................................................................................................................ 6- 11

6.1.4.26 E02D03/ Feed motor error ................................................................................................................................................... 6- 11

6.1.4.27 E02D05/ Mist fan error ......................................................................................................................................................... 6- 12

6.1.4.28 E02D06/ Ink supply valve switching error ............................................................................................................................ 6- 12

6.1.4.29 E02D07/ Feed roller home position sensor error ................................................................................................................. 6- 12

6.1.4.30 E02D09/ Suction fan lock error ............................................................................................................................................ 6- 13

6.1.4.31 E02E01/ E02E05/ E02E06/ Carriage motor error ................................................................................................................ 6- 13

6.1.4.32 E02E10/ IEEE1394 error...................................................................................................................................................... 6- 13

6.1.4.33 E02F00/ System controller internal error ............................................................................................................................. 6- 13

6.1.5 Troubleshooting When Service Call Errors Occur .................................................................................................6- 13

6.1.5.1 Outline.................................................................................................................................................................................... 6- 13

6.1.5.2 Printhead error! (E04000) ...................................................................................................................................................... 6- 14

6.1.5.3 Mist Count Error (E04001) ..................................................................................................................................................... 6- 14

6.1.5.4 Scale read error! (E04002) .................................................................................................................................................... 6- 14

6.1.5.5 Turn Power Off!! (S04010) ..................................................................................................................................................... 6- 14

6.1.5.6 Turn Power Off!! (E02777) ..................................................................................................................................................... 6- 14

6.2 Connector Positions and Pin Arrangement .............................................................................................. 6- 15

6.2.1 System Controller ..................................................................................................................................................6- 15

6.2.2 Engine Controller ...................................................................................................................................................6- 19

6.2.3 Motor drive.............................................................................................................................................................6- 26

6.2.4 Carriage Relay PCB...............................................................................................................................................6- 29

6.2.5 Head Relay PCB....................................................................................................................................................6- 34

6.2.6 Power Supply.........................................................................................................................................................6- 37

6.2.7 Printhead................................................................................................................................................................6- 38

6.3 Version Up................................................................................................................................................ 6- 41

6.3.1 Firmware Update Tool ...........................................................................................................................................6- 41

6.4 Service Tools............................................................................................................................................ 6- 42

6.4.1 List of Tools............................................................................................................................................................6- 42

6.4.2 Using the Cover Switch Tool..................................................................................................................................6- 42

Chapter 7 SERVICE MODE

7.1 Service Mode ............................................................................................................................................. 7- 1

7.1.1 Service Mode Operation ..........................................................................................................................................7- 1

Contents

7.1.2 Map of the Service Mode.........................................................................................................................................7- 1

7.1.3 Details of Service Mode...........................................................................................................................................7- 5

7.2 Special Mode............................................................................................................................................7- 13

7.2.1 Printer Special Mode .............................................................................................................................................7- 13

Chapter 8 ERROR CODE

8.1 Outline ........................................................................................................................................................8- 1

8.1.1 Outline .....................................................................................................................................................................8- 1

8.2 Warning Table ............................................................................................................................................ 8- 2

8.2.1 Warnings .................................................................................................................................................................8- 2

8.3 Error Table..................................................................................................................................................8- 3

8.3.1 Errors.......................................................................................................................................................................8- 3

8.4 Sevice Call Table........................................................................................................................................8- 5

8.4.1 Service call error list ................................................................................................................................................ 8- 5

Chapter 1 PRODUCT DESCRIPTION

Contents

1.1 Product Overview ..........................................................................................................................................................1-1

1.1.1 Product Overview ........................................................................................................................................................................ 1-1

1.2 Features ..........................................................................................................................................................................1-3

1.2.1 Features ........................................................................................................................................................................................ 1-3

1.2.2 Printhead ...................................................................................................................................................................................... 1-3

1.2.3 Ink Tank ....................................................................................................................................................................................... 1-3

1.2.4 Cutter Unit ................................................................................................................................................................................... 1-3

1.2.5 Roll Holder................................................................................................................................................................................... 1-4

1.2.6 Consumables ................................................................................................................................................................................ 1-4

1.3 Product Specifications....................................................................................................................................................1-6

1.3.1 General Specifications ................................................................................................................................................................. 1-6

1.4 Detailed Specification ....................................................................................................................................................1-8

1.4.1 Type of media ............................................................................................................................................................................. 1-8

1.4.2 Printing Speed and Direction ....................................................................................................................................................... 1-8

1.4.3 Interface Specifications ................................................................................................................................................................ 1-9

1.5 Names and Functions of Components .........................................................................................................................1-11

1.5.1 Front ........................................................................................................................................................................................... 1-11

1.5.2 Rear ............................................................................................................................................................................................ 1-12

1.5.3 Carriage...................................................................................................................................................................................... 1-13

1.5.4 Internal part ................................................................................................................................................................................ 1-13

1.6 Basic Operation............................................................................................................................................................1-15

1.6.1 Operation Panel.......................................................................................................................................................................... 1-15

1.6.2 Change of Printer Status ............................................................................................................................................................ 1-16

1.6.3 Main Menu................................................................................................................................................................................. 1-16

1.7 Safety and Precautions.................................................................................................................................................1-23

1.7.1 Safety Precautions...................................................................................................................................................................... 1-23

1.7.1.1 Moving Parts ................................................................................................................................................................................................. 1-23

1.7.1.3 Electrical Parts .............................................................................................................................................................................................. 1-25

1.7.2 Other Precautions ....................................................................................................................................................................... 1-26

1.7.2.1 Printhead ....................................................................................................................................................................................................... 1-26

1.7.2.3 Handling the Printer ...................................................................................................................................................................................... 1-28

1.7.3 Precautions When Servicing Printer .......................................................................................................................................... 1-29

1.7.3.1 Stored Data .................................................................................................................................................................................................... 1-29

1.7.3.2 Firmware Confirmation .................................................................................................................................................................................1-30

1.7.3.3 Precautions Against Static Electricity ...........................................................................................................................................................1-30

1.7.3.4 Precautions for Disassembly/Reassembly.....................................................................................................................................................1-30

1.7.3.5 Self-Diagnostic Feature .................................................................................................................................................................................1-30

1.7.3.6 Disposing of Lithium Battery........................................................................................................................................................................ 1-30

Chapter 1

1.1 Product Overview

1.1.1 Product Overview

This printer is a large format printer which is capable of high-speed, photo-quality printing on large-size paper up to 44 inches wide (B0 size with index lines). The printer is a stand-mounted. The printer is capable of output to either roll media or cut sheet.

External View of Printer (1/2)

0008-3099

[8]

[9]

[11]

[10]

[6]

[7]

[1]

D a t e

D a

e e s s a

I n f o m

a ti o

P o w

S to p

/ E j e c

t O

n li n

O n l i

e M e n

[4]

[2]

[3]

[1] Right cover [7] Upper cover

[2] Upper right cover [8] USB port

[3] Operation panel [9] Expansion board slots (a network interface

[4] Output stacker [10] Connector for the Media take-up unit

[5] Stand (option except for USA model) [11] Power supply connector

[6] Upper left cover

*1: The Network board is installed as a standard item for USA model.

External View of Printer (2/2)

[5]

F-1-1

T-1-1

board or IEEE1394 expansion board. *1)

1-1

Chapter 1

[12]

[16]

[17] [18]

[21]

F-1-2

T-1-2

[15][13]

[14]

[19] [20]

[12] Ink tank [17] Belt stopper

[13] Print head [18] Snag prevention stay

[14] Roll holder [19] Cleaner brush

[15] Holder stopper [20] Accessory pocket

[16] Hex key wrench [21] Poewr cord

1-2

Chapter 1

1.2 Features

1.2.1 Features

- Reduced size with ink tank placed in rear.

- Printable on a variety of print media with the use of two types of black ink (replaceable). Photo Black: This ink has excellent gloss and black density for glossy media and proof media.Nearly all types of media can be printed, including glossy

media.

Matte Black: This ink has excellent black density for standard paper, fine art media, and matte media. It cannot be used for glossy media.

- Remaining roll media control made possible by barcode printed on roll media.

- Four-sides borderless printing support (roll media) eliminates tedious cutting and simplifies poster creation.

- High quality photo finish with 2400 x 1200 dpi maximum resolution using highly lightfast, water-proof, and ozone-proof six color (C, M, Y, Bk, MBk, PC, PM) pigment ink. (Choose either Bk or MBk)

- High-speed printing with bidirectional print control using 1 inch (1280-nozzles) head for each color.

- Tubing type ink supply completely separating print head and large capacity ink tank.

- Support for roll media and cut sheets.

- Roll media with width from 203.2 to 609.6 mm and length up to 18 m can be used.

- Standard carriage mounted cutter enables automatic sheet cutting. In addition, optional cutter unit enables cutting of additional types of media.

- Cut sheet feeding, media discharge, and ink tank replacement can be performed easily from the front.

- Standard support for high-speed USB2.0 interface. Optional support for 10Base-T/100Base-TX TCP/IP network or IEEE1394.

1.2.2 Printhead

On the carriage, disposable printhead is installed, each of which contains six rows of integrated nozzles. Each row consists of 1280 nozzles, which are arranged in a staggered pattern for printing efficiency. If print quality does not improve despite carrying out cleaning, the printhead should be replaced with a new one. Generally, it is recommended that the print head be replaced about 6 months after you have opened the package.

0008-3103

0009-1059

F-1-3

1.2.3 Ink Tank

The ink tank is disposable. There are six colors: Black (Bk), Photo Cyan (PC), Cyan (C), Photo Magenta (PM), Magenta (M) and Yellow (Y), each using pigment based ink. Either Black (Bk) or Matte Black (MBk) can be selected for Black. There are the following features in two kinds of black ink.

-Photo Black

This ink has excellent gloss and black density for glossy media and proof media. Nearly all types of media can be printed, including glossy media.

-Matte Black

This ink has excellent black density for standard paper, fine art media, and matte media. It cannot be used for glossy media. To install an ink tank, open the right cover of the printer and insert the tank. The printer features a mechanism by which only the correct color ink tank will fit in its given slot. When the "No Ink" message is displayed, replace the ink tank with a new one. Also, the ink tanks should generally be replaced 6 months after you have opened the package.

F-1-4

0009-1061

1.2.4 Cutter Unit

A disposable cutter unit is mounted on the carriage. When the cutter becomes dull, increment the position adjustment dial by 1. If the dial is at 3, replace with a new cutter unit.

0009-1079

1-3

Chapter 1

F-1-5

1.2.5 Roll Holder

A roll holder for a 2-inch inner diameter paper tube is included as standard accessory. Roller holders for 2-inch inner diameter paper tube and 3-inch inner diameter paper tube are set as option. Both roll holders lock into the cardboard tube of roll media with an outer diameter not more than 6 inch (150 mm).

0009-1094

F-1-6

1.2.6 Consumables

Printhead

This consumable printhead is the same as the printhead shipped with the printer.

F-1-7

Ink tank

Seven types of consumable ink tank are available in six colors: Black (Bk), Matte Black (MBk), Photo Cyan (PC), Cyan (C), Photo Magenta (PM), Magenta (M), and Yellow (Y). They are all identical with the ink tank shipped with the printer. Each bottle has a life of 6 months from the time the package is opened.

0009-1139

F-1-8

Cutter unit

The consumable cutter unit is the same as the cutter unit shipped with the printer.

1-4

F-1-9

Chapter 1

1-5

Chapter 1

1.3 Product Specifications

1.3.1 General Specifications

Type Bubble jet printer (Desktop type)

Feeding system Roll media: Manual (rear setting)

Feeding capacity Roll media: 1 roll (outer diameter: 150 mm or less)

Delivery method Delivers the media with its printed side up in the forward

Sheet delivery capability 1 sheet (Delivered in outlet stacker)

Cutter Automated replaceable cartridge-type cutter

Type of media See to Product Description > Detailed Specification > Type of

0008-3121

Cut sheet: Manual (front setting)

Standard roll holder: inner diameter of the paper tube: 50.8 mm (2") Optional roll holder: inner diameter of the paper tube: 50.8 mm (2") Optional roll holder: inner diameter of the paper tube: 76.2 mm (3") Cut sheet: 1 sheet

direction

media.

Supported thickness 70 µm to 800 µm

Media size (Roll media) Width: 254mm(10") to 1117.6mm(44")

Media size (Cut sheet) Width: 203.2mm(8") to 1117.6mm(44")

Printable area (Roll media) Area excluding 5 mm from the top, 5 mm from the bottom, and

Printable area (Cut sheet) Area excluding 5 mm from the top, 23 mm from the bottom, and

Printing assurance area (Roll media)

Printing assurance area (Cut sheet)

Margins (Roll media) Leading edge 5mm, Trailing edge 5mm, Left edge 5mm, Right

Margins (Cut sheet) Leading edge 20mm, Trailing edge 23mm, Left edge 5mm,

Emulation None

Interface Compliance with USB specification 2.0 standards

Printhead/Ink Tank type Printhead and separate ink tanks

Printhead BCI-1350

Ink tank BCI-1421: Bk, PC, C, PM, M

Length: 210.0mm(8.27") to 18m(709") *Outer diameter of roll:150mm or less.

Length: 203.2mm(8") to 1574.8mm(62")

5 mm from the left and right edges * Printable area may depend on the media.

Inside area excluding 20 mm from the top, 23 mm from the bottom, and 5 mm from the left and right edges

edge 5mm

Right edge 5mm

Network 10 Base-T/100 Base-TX (compliance with IEEE802.3 standards) (option except for USA model) Compliant with IEEE1394-1995 standards and P1394a (Version2.0) (option)

Architecture: Six rows of integrated nozzles arranged in parallel One row of nozzles: 1280 nozzles arranged in a staggered pattern

BCI-1441: MBk, Y Ink type: Pigment ink Ink capacity: Approx. 330 ml

1-6

Chapter 1

Detection functions (Cover system)

Detection functions (Ink passage system)

Detection functions (Carriage system)

Detection functions (Paper path system)

Operating noise During printing: Approx. 54dB (A) max. (6.9Bels max.)

Operating environment Operating environment: Temperature 5 deg C to 35 deg C

Print quality guaranteed environment

Power supply AC100 V to 240 V, 50 Hz/60 Hz

Power consumption (Maximum)

Power consumption Power save mode

Printer unit dimensions (WxDxH)

Covers open/close detection: Yes

Ink tank detection: Yes Ink level detection: Yes Maintenance cartridge detection: Yes Waste ink full detection: Yes

Printhead detection: Yes Carriage position detection: Yes Carriage home position detection: Yes Carriage cover open/close detection: Yes Carriage temperature detection: Yes Carriage head position detection: Yes Non-discharging nozzle detection: Yes Non-discharging nozzles back-up function: Yes

Paper detection: Yes Paper leading and trailing edge detection: Yes Paper width detection: Yes Skew detection: Yes Paper release lever position detection: Yes Roll media trailing edge detection: Yes Remaining roll media detection: Yes Feed roller rotation detection: Yes

During standby: Approx. 35dB (A) max.

Humidity 10 % to 90 % RH

Print quality guaranteed environment: Temperature 15 deg C to 30 deg C Humidity 10 % to 80 % RH

Maximum: 160 W max.

100 to 115V: 6 W max. 220 to 240V: 9 W max. Power off: 1 W max. * If an option has been mounted, this may be different.

W1,642 mm x D715 mm x H478 mm (not including the stand) W1,642 mm x D971 mm x H1,075 mm (including the stand)

Weight Weight Approx. 80 kg (without stand)

Weight Approx. 98 kg (including stand)

1-7

Chapter 1

1.4 Detailed Specification

1.4.1 Type of media

Classification Media Type

Photo Photo Glossy Paper, Photo Semi-Glossy Paper, Heavyweight Glossy

Art Fine Art Photo, Fine Art Heavyweight Photo, Fine Art Textured,

Japanese Paper Washi Japanese Paper Washi

Coated Paper Coated Paper, Heavy Coated Paper, Extra Heavyweight Coated

Generic Plain Paper, Plain Paper (High Quality)

CAD CAD Plain Paper, CAD Tracing Paper, CAD Translucent Matte

Proof Proofing Paper 2, Newsprint for Proofing

Synthetic Paper Synthetic Paper, Adhesive Synthetic Paper

Film Back Light Film

Cloth Flame-Resistant cloth, Cloth

0009-8740

T-1-3

Photo Paper, Heavyweight Semi-Glossy Photo Paper

Canvas Matte, Canvas Semi-Glossy

Paper, Colored Coated Paper

Film, CAD clear film

1.4.2 Printing Speed and Direction

Image is used by enlarging JIS SCID No.5 (ISO) to A0 full size.

0009-8505

1-8

T-1-4

Media type Mode Print-

Plain paper, Plain paper (High Quality)

Coated Paper, Heavy Coated Paper, Extra Heavy Coated Paper

Photo Glossy Paper, Photo Semi-Glossy Paper, Photo Glossy Paper (HW), Photo Semi-Glossy Paper (HW), Special1 - 5

Fine Art (Photo), Fine Art (Photo HW), Fine Art (Textured), Canvas (Matte), Canvas (Semi-Glossy)

Japanese Paper, Synthetic Paper, Adhesive Synthetic Paper, Flame-Resistant Cloth, Cloth

Back Light Film Standard 8-pass 2400x1200dpi Approx. 6.7

Proofing Paper 2 Standard 8-pass 1200x1200dpi Approx. 3.9

Newspaper Proofing Paper 1 - 3Draft 4-pass 1200x1200dpi Approx. 2.0

Color Coated Paper Draft 4-pass 1200x1200dpi Approx. 2.0

Draft 2-pass Bi-directional 1200x1200dpi Approx. 1.3

Standard 6-pass 1200x1200dpi Approx. 3.0

Draft 4-pass 1200x1200dpi Approx. 2.0

Standard 6-pass 1200x1200dpi Approx. 3.0

High 8-pass 2400x1200dpi Approx. 6.7

Standard 8-pass 1200x1200dpi Approx. 3.9

High 8-pass 2400x1200dpi Approx. 6.7

Highest 16-pass 2400x1200dpi Approx. 13.1

Draft 8-pass 1200x1200dpi Approx. 3.9

Standard 8-pass 2400x1200dpi Approx. 6.7

High 16-pass 2400x1200dpi Approx. 13.1

Standard 8-pass 1200x1200dpi Approx. 3.9

High 16-pass 2400x1200dpi Approx. 13.1

High 8-pass 2400x1200dpi Approx. 6.7

Standard 6-pass 1200x1200dpi Approx. 3.0

pass

Printing direction

Print resolution (dpi)

Print speed *1

min.

Chapter 1

*1: From the time when carriage starts moving under the following environment until the final band is output. Excluding data transfer, processing, or drying time. OS: Windows 2000 SP4 PC: Pentium4 2.2GHz/RAM:512MB Application: Adobe Photoshop 6.0 I/F: USB2.0 Image: ISO JIS-SCID No.5 chart enlarged to A0 size

1.4.3 Interface Specifications

a. USB

1) Interface format

USB 2.0, Full Speed (12Mbit/sec), High Speed (480Mbit/sec)

2) Data transfer

Control transfer Bulk transfer

3) Signal level

Compliance with USB standards

4) Interface cable

Twisted-pair shielded cable, 5.0 m max. Compliance with USB standards Wire materials AWG No. 28, data wire pair (AWG: American Wire Gauge) AWG No. 20 to No. 28, wire pair

5) Interface connector

Printer side: USB standards, series B receptacle Cable side: USB standards, series B plug

b. IEEE1394 (option)

0009-8506

1-9

Chapter 1

1) Interface format Interface complying with IEEE1394-1995, P1394a (Version 2.0) standards

2) Data transfer Asynchronous transfer

3) Signal level Input: Differential input voltage: S100 During negotiation period +173 mV to +260 mV During data reception +142 mV to +260 mV S200 During negotiation period +171 mV to +262 mV During data reception +132 mV to +260 mV S400 During negotiation period +168 mV to +265 mV During data reception +118 mV to +260 mV Output: Differential output voltage: +172 mV to +265 mV

4) Interface cable Twisted-pair shielded cable, 4.5 m max. Compliance with IEEE1394-1995 standards or P1394a (Version 2.0) standards

5) Interface connector Printer side: IEEE1394 standards, 6-pin connector (socket) Cable side: IEEE1394 standards, 6-pin connector (plug)

c.Network (option except for USA model)

1) Interface format Interface complying with IEEE802.3 standards

2) Data transfer 10Base-T/100Base-TX

3) Signal level Input : threshold 10 Base-T : max +585mV min +300mV 100 Base-TX : turn-on +1000mV diff pk-pk turn-off +200mV diff pk-pk Output: 10 Base-T : +2.2V to +2.8V 100 Base-TX : +0.95V to +1.05V

4) Interface cable Category 5 (UTP or FTP) cable, 100 m max. Compliance with ANSI/EIA/TIA-568A or ANSI/EIA/TIA-568B standards

5) Interface connector Printer side: IEEE802.3 standards, compliance with ANSI X3.263 standards, and ISO/IEC60603-7 standards Cable side: Compliance with ANSI/EIA/TIA-568A or ANSI/EIA/TIA-568B standards, RJ-45 type

1-10

1.5 Names and Functions of Components

1.5.1 Front

Chapter 1

0009-8428

[1]

[2]

[3]

[7]

[6]

[5]

F-1-10

T-1-5

[4]

[1] Upper Cover Remove this cover to install the print head, to load media, or to

remove sheets of paper jammed in the printer.

[2] Right Cover Open to replace ink tanks.

[3] Operation Panel Provides the display panel and the operation panel buttons.

[4] Stand This is a table designed specially for this printer. Casters are attached

to the legs to make it easy to move. An optional Media Take-up Unit can also be installed.

[5] Release Lever The lever that releases the media. If you are loading or manually

feeding paper, pull up this lever and open the paperweight bar.

[6] Output stacker A cloth tray that catches print media ejected from the printer.

[7] Paper Catch Tray Printed media is delivered to the paper catch tray. Open the paper

catch tray to load the roll media.

1-11

Chapter 1

1.5.2 Rear

0009-8429

[1]

[2]

[5]

[6]

[4]

[3]

F-1-11

T-1-6

[1] Power Supply

Provides a connection point for the printer power cord.

Connector

[2] Grounding Wire

Connector

[3] Expansion Board

Slots

Provides a connection point for the grounding wire. (onlly JP model)

Provided for installing a network interface board or IEEE1394 expansion board.

[4] USB Port This is the communication port for USB High Speed 2.0. Connect

the USB cable here to connect the printer to the computer via USB.

[5] Media Take-up Unit

Provides a connection point for the optional media take-up unit

Connector

[6] Accessory Pocket Holds the printer manual, tools for assembly, and extra

ink tanks.

1-12

1.5.3 Carriage

Chapter 1

0009-8430

[5]

[1] [2]

[3]

[4]

[6]

1.5.4 Internal part

F-1-12

T-1-7

[1] Print Head Lock Cover This cover locks and holds the print head in place.

[2] Print Head An important component that is equipped with the print

nozzles.

[3] Print Head Lock Lever This is the lever that locks the printhead lock cover.

Open this lever to open the print head cover.

[4] Cutter Blade The cutter unit that cuts print media automatically.

[5] Print Head Height

Adjustment Lever

Use to adjust the height of the printhead. You will need to adjust the height of the printhead for high quality printing and printing on special media.

[6] Shaft Cleaner The shaft cleaner prevents the carriage shaft from becoming

dirty. This cleaner must be replaced at the same time as the maintenance cartridge is replaced.

0009-8431

D a te

D a

te e s s

In f o m

a tio n

P o w

t o p /E

j e c t O

n li n e

O n l in

M e n u

[1]

F-1-13

1-13

Chapter 1

[1] Maintenance

Cartridge

T-1-8

The cartridge that vacuums and collects excess ink. Replace the maintenance cartridge when a message appears prompting you to replace the cartridge.

1-14

1.6 Basic Operation

1.6.1 Operation Panel

This section describes the function of the buttons and the meaning of the LEDs on the operation panel.

Chapter 1

0009-1536

Button Lamp

Date

Message

[1] [11] [12]

Infomation

Cleaning

(3sec)

Stop/Eject

OK OK

[6]

[2]

Power

Online

Offline Menu

Message

Date

[3][4][5][7][8][9][10]

Infomation

Cleaning

(3sec)

Stop/Eject

Power

Online

Offline

[13][14][15]

F-1-14

[1] [Information] button This button displays a submenu. The submenu shows ink and maintenance cartridge, media, head height, head life and parts life information. "Head Cleaning A" is performed when it is pressed for at least 3 seconds.

[2] [Power] button This button is used to turn the printer on and off.

When the power is off: Pressing this buttons turns on the power. When the power is on: Holding down this button for about 1 or more seconds turns off the power.

[3] [Online] button This button switches between online status, offline status, and menu display.

Online status: This button switches to offline status. Offline status: This button switches to menu display. Menu display: This button cancels the menu operation and switches to online status. Also, when maintenance card error is displayed, the printer can be

switched online by temporarily resetting the error. When any other error message is displayed or media is not loaded, however, the printer does not switch to online status until the problem is resolved. Job processing: This button switches to the pause status and pauses processing of the job.

[4] [Stop/Eject] button Online status / Offline status / Menu display: Holding down this button for 1 second or longer aborts the job in progress or ink drying and then discharges the media. Pause status: Holding down this button for 1 seconds or longer aborts the paused job and discharges the media.

[5] button Offline status: When roll media is loaded, this button functions as a manual feed button and reverse-feeds the media. When a cut sheet is loaded, the sheet is discharged. When a menu is displayed: This button is used to return to the next higher-level menu.

[6] button

Offline status: Holding down this button for 1 second or longer moves the carriage to the center of platen. When a menu is displayed: This button functions as a selector button and is used to display the next option. This button functions as a selector button and

displays the next item/setting.

[7] [OK] button When setting values are displayed: This button sets or executes the selected value or operation.

[8] button

Offline status: When roll media is loaded, this button functions as a manual feed button and feeds the media. When a menu is displayed: This button is used to go to the next lower-level menu.

[9] button

displays the previous item/setting.

[10] [Paper Source] button Online status / Offline status / Menu display: This button switches the paper source between roll media and cut sheets. However, the printer status cannot be switched while the upper cover is opened.

[11] DATA lamp Flashing: When the printer is printing, this lamp indicates that the printer is receiving or processing a job. When the printer is idle, it indicates that there is a paused job, the printer is receiving a job that cannot be processed, or is receiving firmware data. Off: This indicates that there are no jobs.

[12] Message lamp

On: This indicates that a warning is displayed. Flashing: This indicates that there is an error or the printer is in service mode. Off: This indicates that operation is normal.

[13] Online lamp

1-15

Chapter 1

On: This indicates that the printer is in online status, job processing status, or sleep status. Off: This indicates that the printer is paused, displaying a menu, power on initializing, or turned off.

[14] Cut Sheet lamp On: This indicates that cut sheets have been selected as the paper source.

[15]Roll Media lamp On: This indicates that roll media has been selected as the paper source.

1.6.2 Change of Printer Status

The chart below illustrates the various states of the printer and how they are changed by means of key operations.

Power ON

Initializing

Canon W8400PG S/C ver:XX.XX

[Sleep status] The printer enters Sleep mode from any one of the states shown in the box when no key operations or print command are issued for a preset period of time. When the printer wakes from Sleep mode, it returns to the same state.

Key operations and print commands

0009-1537

MAIN MENU Head Cleaning

[Power] button [Online] button [Stop/Eject] button Auto

Pause Job Cancel..

Online

Printing

Pause

MAIN MENU Head Cleaning

Offline

Shut Down.. Please Wait..

Holding down power button for adout 1 or more secounds.

Power Off

F-1-15

1.6.3 Main Menu

The printer has a Main Menu which provides the user with access to various adjusting and configuring features, for example: adjusting print position; performing cleaning or other maintenance features; auto-cutting, ink drying time and other print settings; message language and other parameter settings.

1. Main menu operations a) How to enter the Main Menu

To enter the Main menu, press the printer's [Online] button several times.

b) How to exit the Main Menu

Press the [Online] button once to exit the Main menu.

c) Buttons used in the Main Menu

- Selecting menus and parameters: button or button

- Entering a lower-level menu: button

- Entering a higher-level menu: button

- Setting menus and parameters: [OK] button

2. Map of the main menu

The hierarchy of menus and parameters in the Main Menu is as shown below.

0009-1538

1-16

Chapter 1

MAIN MENU

Head Cleaning

Head Cleaning A Head Cleaning B

Force Cutting

NO YES

Auto Feed *1

NO YES

Take-up Reel

Disable Enable

Media Type *2

Plain Paper

Media detail setup menu (Med.Detail Set.) Change Bk Ink Type *3

NO YES

Rep. Ink Tank *4

YES Printing adjustment menu (Adjust Printer) Interface setup menu (Interface Setup)

Maintenance

Replace P.head *3

NO YES

Move Printer *3

YES System setup menu (System Setup) Test Print

Status Print Media Details Print Job Log Menu Map Nozzle Check

Information menu (Information)

* Default values are underlined

*1 Displayed only when Enable is selected as the Take-up Reel. *2 Displayed only when media is loaded. *3 Not displayed during maintenace cartridge warning. *4 Displayed only during printing.

F-1-16

1-17

Chapter 1

Media detail setup menu *1

Med.Detail Set.

(Plain Paper)

Drying_Time

Off 30 seconds 1 min. (3, 5, 10, 30 min.) 60 min.

Scan Wait Time

Off 1 sec. (3, 5, 7 sec.)

9 sec.

NearEnd RllMrgn

20mm 5mm

Far End RllMrgn

10mm 5mm

Media Thickness

Thick Standard Thin

* Default values are underlined

*1 The initial value without an underline changes with kinds of paper.

F-1-17

VacuumStrngth

Weak Standard Strong Very Strong

Standard Cutter

Enable Disable

Cut Speed

Standard Fast

CutDustReduct.

Off On

Correct Smear

Off On

Skew Check Lv.

Standard

Loose

Off

Width Detection

ON OFF

Return Defaults

No Yes

1-18

Printing adjustment menu

Adjust Printer

Printhead Adj.

Feed Priority

Adjust Band *1

Adjust Length *2

Color Calib.

Advanced Adj.

No Yes

Standard Adj.

No Yes

Auto Print

On Off

Band Joint

Print Length

Standard Adj.

No Yes

Advanced Adj.

No Yes

Fine T uning

(-3) - (3)

(-0.70 - 0.70

Return Defaults

No Yes

Color Calib. PM

1 2

Color Calib. K

1 2

Chapter 1

* Default values are underlined

*1 Displayed when "Band Joint" is selected for "Feed Priority" *2 Displayed when "Print Length" is selected for "Feed Priority"

F-1-18

1-19

+ 205 hidden pages