Be sure to read this Operation Guide before using the network camera.
ENGLISH
Introduction
Thank you for purchasing a Canon Network Camera VB-H41/VB-H41B/VB-H610VE/VB-H610D/VB-H710F (hereafter referred
to as the camera).
The only difference between the VB-H41 and VB-H41B is the exterior color. The VB-H41, VB-H41B, VB-H610D and
VB-H710F are for indoor use only. The VB-H610VE can be installed outdoors, such as underneath eaves.
This Operation Guide explains the camera settings and operations. Read this guide carefully before using the camera to
ensure correct use. Also, be sure to read the files in the LICENSE folder on the Setup CD-ROM.
For the latest information on this product (firmware and included software, user manuals, operating environment, etc.),
please refer to the Canon Web Site.
Disclaimer
To the full extent permitted by laws and regulations, neither
Canon Inc. nor any of its subsidiaries or affiliates shall be
responsible for any financial losses that may be incurred as
a result of the loss of recorded information or images,
regardless of the internal or external cause of the loss.
EXCEPT AS SET FORTH IN THE LIMITED WARRANTY
ACCOMPANYING THE CAMERA AND WITHOUT
DETRACTING FROM ANY RIGHTS A CONSUMER MAY BE
ENTITLED TO, AND TO THE FULL EXTENT PERMITTED BY
LAWS AND REGULATIONS: (1) NEITHER CANON INC. NOR
ANY OF ITS SUBSIDIARIES OR AFFILIATES MAKE ANY
WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, WITH
REGARD TO THE MATERIAL IN THIS MANUAL OR WITH
REGARD TO THE USE OF THE CAMERA INCLUDING,
WITHOUT LIMITATION, IMPLIED WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE OR USE, OR NON-INFRINGEMENT
AND (2) NEITHER CANON INC. NOR ANY OF ITS
SUBSIDIARIES OR AFFILIATES SHALL BE LIABLE FOR ANY
DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
OF ANY NATURE RESULTING FROM THE USE OF THIS
MATERIAL OR THE CAMERA.
security breaches.
To the full extent permitted by laws and regulations,
neither Canon Inc. nor any of its subsidiaries or affiliates
shall be liable for any losses, direct, incidental or
consequential damages, or liabilities that may be incurred
as a result of network security incidents such as
unauthorized accesses.
<Network Security Recommendations>
– Change the password of the camera periodically.
– Change the HTTP or HTTPS port number of the
camera.
– Limit access to the camera by network devices.
Copyright
Videos, images or sounds recorded with your camera
may not be utilized or published without consent of
copyright holders, if any, except in such a way as
permitted for personal use under the relevant copyright
law.
Notes on Privacy and Publicity Rights
Regarding the Use of Video/Audio
Notes
1 All rights reserved.
2 The contents of this guide are subject to change
without any prior notice.
3 This document has been prepared with the utmost
attention to accuracy. If you have any comments,
however, please contact a Canon sales representative.
4 Canon shall assume no liability for any outcome of
using this product, regardless of Items 2 and 3 above.
Notes on Network Security
The user is responsible for the network security of this
product and its use.
Take appropriate network security measures to avoid
2
When using the camera (for video or audio recording), it is
the full responsibility of the user to protect privacy and
avoid any violation of publicity rights. For example, obtain
consent to install the camera in advance if specific
buildings or rooms are to be monitored. Canon shall have
no liability whatsoever in this regard.
Legal Notice
In some cases, camera monitoring may be prohibited by
law or regulation, the details of which differ by country.
Before using the camera, check the laws or regulations of
the country or region where the camera is used.
Introduction
Trademark Notice
• Canon and the Canon logo are registered trademarks
of Canon Inc.
•
Microsoft, Windows, Windows Vista, Internet Explorer,
Windows
trademarks or registered trademarks of Microsoft
Corporation in the United States and other countries.
• Windows is legally recognized as the Microsoft Windows
Operating System.
• This product comes with exFAT, a licensed file system
technology from Microsoft.
• QuickTime is a trademark of Apple Inc.
• SD, SDHC and SDXC Logos are trademarks of SD-3C,
LLC.
• Other brands or product names in this guide are
trademarks or registered trademarks of their respective
companies.
To reduce a risk of fire or electric shock, do not expose
this product to rain or moisture.
(VB-H41, VB-H610D, VB-H710F)
Server, Windows Media and ActiveX are
Warning
Notes on the Included Software RM-Lite
(Disclaimer)
Flaws or other problems with RM-Lite may result in recording
failure or destruction or loss of recorded data. Canon shall
have no liability whatsoever for any loss or damages
incurred by the user as a result of such problems.
Only for European Union and EEA (Norway,
Iceland and Liechtenstein)
These symbols indicate that this
product is not to be disposed of with
your household waste, according to
the WEEE Directive (2012/19/EU),
the Battery Directive (2006/66/EC)
and/or national legislation
implementing those Directives.
If a chemical symbol is printed beneath the symbol shown
above, in accordance with the Battery Directive, this indicates
that a heavy metal (Hg = Mercury, Cd = Cadmium, Pb =
Lead) is present in this battery or accumulator at a
concentration above an applicable threshold specified in the
Battery Directive.
This product should be handed over to a designated
collection point, e.g., on an authorized one-for-one basis when
you buy a new similar product or to an authorized collection
site for recycling waste electrical and electronic equipment
(EEE) and batteries and accumulators. Improper handling of
this type of waste could have a possible impact on the
environment and human health due to potentially hazardous
substances that are generally associated with EEE. Your
cooperation in the correct disposal of this product will
contribute to the effective usage of natural resources.
For more information about the recycling of this product,
please contact your local city office, waste authority,
approved scheme or your household waste disposal
service or visit ww
www.canon-europe.com/battery
w.canon-europe.com/weee, or
.
Notes on License Agreement for Included
Software
For information on the License Agreement for Included
Software, refer to the next file in the BundledSoftware
folder in the Included Setup CD-ROM LICENSE folder.
Camera Angle Setting Tool
(Not used with the VB-H41.)
RM-Lite Network Video Recording
Software
VBTools-E.txt
RM-Lite-E.txt
This product is licensed under AT&T patents for the MPEG-4
standard and may be used for encoding MPEG-4 compliant
video and/or decoding MPEG-4 compliant video that was
encoded only (1) for a personal and non-commercial
purpose or (2) by a video provider licensed under the AT&T
patents to provide MPEG-4 compliant video. No license is
granted or implied for any other use for MPEG-4 standard.
3
Open Source Software
The product (camera and included RM-Lite) contains Open
Source Software modules. For details, see
“ThirdPartySoftware-E.pdf” (Third-Party Software License) in
the OpenSourceSoftware folder in the LICENSE folder on
the Setup CD-ROM. Each module's license conditions are
also available in the same folder.
Software under GPL and LGPL
If you would like to obtain the source code under GPL/
LGPL, please contact the dealer or sales agent where you
purchased the product.
Security Export Control
This product is subject to security export control.
Therefore, to export or carry it overseas may require an
authorization by governmental agencies.
4
How to Read This Operation Guide
User Manuals
This camera comes with an “Installation Guide” and
“Operation Guide” (this manual) included in the Setup
CD-ROM.
Installation Guide (Included)
This guide provides notes and procedures on camera
installation as well as the main camera specifications.
Sections you should reference in this guide will be
marked “Installation Guide” along with the name of the
reference items.
Operation Guide (This Document)
This document explains the initial camera settings,
Camera Angle Setting Tool, Admin Tools settings, viewer
operations and troubleshooting, etc. This document is
included in the Setup CD-ROM.
In the Setup CD-ROM, the recording software RM-Lite
(“RM-Lite” in “Chapter1 Before Use”) is also included. The
following user manuals are available.
Network Video Recording Software RM-Lite
Administrator Manual
This document gives a detailed explanation of how to
use RM-Lite.
Network Video Recording Software RM-Lite
Viewer Operation Guide
This is the operation guide for RM-Lite Viewer. For more
details on operating procedures for the viewer, see the
Administrator Manual.
How to use this Operation Guide
The assumed reading format of this user manual is on a
PC screen.
Software Screenshots
The software screenshots shown in these user manuals
are illustrative samples only. The screenshots may differ
from the actual screens displayed.
Screenshots used with the explanations are generally
from a Windows 7 PC connected to the VB-H41.
Icons Indicating Particular Camera
Models
In the descriptions of functions limited to particular
models, the model names will appear or the following
icons will be used to indicate those models.
IconCamera Model
VB-H41
VB-H610VE and VB-H610D
VB-H710F
Symbols Indicating Safety Precautions
This section explains symbols used in this Operation
Guide. This Operation Guide uses the following symbols
to indicate important information the user should know in
order to use the product safely. Be sure to observe these
items.
SymbolMeaning
Failure to follow the instructions
accompanied by this symbol may result
Warning
Caution
Caution
Important
Note
in death or serious injury. Be sure to
observe these warnings to ensure
safety.
Failure to follow the instructions
accompanied by this symbol may result
in injury. Be sure to observe these
precautions to ensure safety.
Failure to follow the instructions
accompanied by this symbol may result
in property damage. Be sure to observe
these precautions.
This symbol indicates other actions or
information that should be noted.
Important notes and restrictions are
provided. Be sure to read this section.
Contains operational reference
information or additional explanations.
5
Safety Precautions
The following items must be observed when using the camera.
If they are not observed, injury, death and/or property damage may occur. Read the following information carefully and
observe the instructions without fail.
Important Warnings
FCC NOTICE
Caution
TO REDUCE THE RISK OF ELECTRIC SHOCK, DO
NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE. REFER
SERVICING TO QUALIFIED SERVICE PERSONNEL.
The AC adapter (sold separately) can be connected to
the camera from a standard AC power outlet.
Please check your instruction manual to make sure that
your camera is compatible with this adapter.
• The socket-outlet should be installed near the
equipment and should be easily accessible.
• Unplug the equipment from the wall outlet before
cleaning or maintaining.
FDA regulation
This Network Camera has not been evaluated by the
Food and Drug Administration (FDA) for use as a
medical device. When incorporated into a system with
medical applications, FDA regulations may apply.
Therefore, please consult your legal advisor to
determine whether FDA regulations apply.
Network Camera, Model Name: VB-H41/VB-H610VE/
VB-H610D/VB-H710F
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received,
including interference that may cause undesired
operation.
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against
harmful interference in a residential installation.
This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful
interference to radio communications.
However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does
cause harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and
receiver.
• Connect the equipment to an outlet on a circuit
different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV
technician for help.
Do not make any changes or modifications to the
equipment unless otherwise specified in the manual. If
such changes or modifications should be made, you
could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Park, Melville, New York 11747, U.S.A.
Tel No. 1-800-OK-CANON (1-800-652-2666)
Canadian Radio Interference Regulations
This Class B digital apparatus complies with Canadian
ICES-003.
6
Safety Precautions
Precautions for Use
Warning
• If you discover defective conditions such as smoke,
strange sounds, heat or strange odors, immediately
stop using the camera and contact your nearest
dealer.
Continued use of the product may cause fire or electric
shock.
• Do not disassemble or modify the camera.
• Do not spill water or other liquid inside the camera,
spray the camera with water, or otherwise make it wet.
• Do not insert foreign objects into the camera.
• Do not use flammable sprays near the camera.
• Do not leave LAN cables, external power supplies or
AC adapter (sold separately) power connectors
connected when the camera is not in use for long
periods.
• Do not damage the connecting cable.
This may cause fire or electric shock.
• Do not use with medical devices or other life-support
systems.
Precautions for Use of Built-In Camera Functions and
Included Software
Caution
• Do not use the built-in camera functions or included
software listed below in cases requiring a high level of
reliability:
– Intelligent functions
–Image Stabilizer
– Network video recording software RM-Lite
These features do not guarantee high-precision capture
and cannot support applications beyond their intended
range of use. Canon will assume no liability for any
accident or damage resulting from the use of these
functions.
Notes on Cleaning
Warning
• Do not use alcohol, thinner, benzine or any other
flammable solvent.
This may cause fire or electric shock.
Depending on the PC and network environment, highprecision video transmission cannot be guaranteed due
to video delay or loss.
Canon will assume no liability for any accident or
damage resulting from use of the camera in the
aforementioned devices or systems.
Caution
• Do not capture the sun, halogen lamps, and other very
bright light sources or subjects.
• Do not expose the camera to strong impact or
vibration.
•Do not carry the network camera by the
camera head.
•Do not forcibly turn the rotating parts of the
camera by hand.
This may cause malfunction.
This installation should be made by a qualified service
person and should conform to all local codes.
Precautions for Use of the Camera Angle Setting Tool
Caution
• The Camera Angle Setting Tool is intended for use
during camera installation. Do not use on a daily
basis.
This may cause malfunction.
7
Maintenance
Turn off the power before cleaning the camera.
Cleaning of Exterior
1 Dampen a soft cloth with water or diluted neutral
detergent and wipe away the grime gently.
2 Wipe with a dry cloth.
Cleaning of Lens
Use a commercial lens cleaner to remove grime on the
lens surface.
•Auto focus may not work properly if the lens
surface is dusty or dirty.
• Be aware that scratches on the lens surface may result
in poor image capture.
Cleaning of Front Cover, Dome Case, or
Dome Housing
Grime on any of the parts listed below will reduce image
quality, so periodic cleaning is required.
Dome (when using the separately sold indoor
dome housing)
Dome case
Front cover
If the surface of the above part cannot be cleaned well,
remove it following the steps below to clean it more
thoroughly.
1 Remove the front cover, dome case, or dome.
Maintenance for Ceiling Mount Cover
(dedicated accessory for VB-H41/VB-M40) or
Recessed Mounting Kit (dedicated accessory
for VB-H610VE/VB-H610D/VB-M600VE/
VB-M600D)
Periodically check the brackets and screws for rust and
loosening to prevent injuries and equipment damage due
to falling items.
For inspections, please contact the dealer where you
purchased the product.
Disposing of the Camera
Dispose of the camera in accordance with local laws and
regulations.
See steps in “Installing the Camera” in the “Installation
Guide” included with the indoor dome housing and
remove the dome.
See steps in “Installing the Camera” in the “Installation
Guide” included with the camera to remove the dome
case.
See “Using Camera Housing” in the “Installation Guide”
included with the camera to remove the front cover.
2 Dampen a soft cloth with water or diluted neutral
detergent and wipe away the grime gently.
3 Wipe with a dry cloth.
4 Reattach the front cover, dome case or dome to its
original position.
Periodically check the brackets and screws for rust and
loosening to prevent injuries and equipment damage due
to falling items.
For inspections, please contact the dealer where you
purchased the product.
Restoring the Initial Setting from the Maintenance Page in the Web Browser.................... 164
Restoring Factory Default Settings with the Reset Switch on the Camera..........................164
12
List of Factory Default Settings................................................................................ 166
Index ........................................................................................................................ 173
Chapter 1
Before Use
❏ Camera Features
❏ Software Information
❏ Operating Environment and Precautions
Features
This camera integrates both camera and server functions into a compact network camera.
Common Features
Full HD (1920 x 1080) SupportEquipped with a 2.1 megapixel CMOS sensor, the camera supports high-quality video
Transmission PerformanceThe camera supports two video compression formats (JPEG and H.264*
Low Illumination Image Capture
SD/SDHC/SDXC Memory Card Support*
Intelligent Functions
Small-Scale Video Monitoring via RM-Lite
Software (Supplied)
monitoring.
1
of transmitting 1920 x1080 resolution video in high quality at a high frame rate of up to 30
frames per second*
H.264 can transmit to up to 10 clients simultaneously.
The camera can capture color images even with low subject illumination.
3
You can record video and logs when uploading fails, and record video as JPEG or H.264
files to memory cards (manual, timer, and event recording are supported). Recorded Video
Utility in Admin Tools allows you to search and play back recorded video.
The camera boasts a variety of intelligent functions that offer the wide array of detection options.
Moving object detection, abandoned object detection, removed object detection,
tempering detection, passing detection, volume detection.
By using the supplied network video recording software, RM-Lite, you can record and
display live images from up to four cameras.
2
. JPEG permits simultaneous transmission to a total of 30 clients while
) and is capable
*1 Viewing H.264 video requires the included RM-Lite Viewer. The viewers included in the camera (VB Viewer and Admin
Viewer) do not have this capability.
*2 The actual frame rate may drop depending on the performance of the PC running the Viewer, the number of clients
connected at the same time, network load, and other factors.
*3 In the “Operation Guide”, the memory card that can be used with the camera is referred to as “SD memory card”.
VB-H41 Features
20x Optical Zoom LensThe camera is equipped with a 20x optical (12x digital) zoom lens with a maximum 60.4°
angle of view and auto focus support.
Pan/Tilt FunctionsYou can operate camera angle controls remotely.
VB-H610VE/VB-H610D/VB-H710F Features
3x Optical Zoom LensThe camera is equipped with a 3x motorized optical zoom lens.
Camera Angle Setting ToolYou can make adjustments to the camera angle while viewing video on a PC for hassle-free
Shock Resistant Structure (VB-H610VE
only)
14
angle adjustment during installation.
Pan, tilt, rotation, zoom, and focus settings are possible.
Zoom and focus settings are possible.
The camera is built with a shock absorbing mechanism and an exterior casing made of 3.5
mm-thick (0.14 inch-thick) polycarbonate resin and aluminum alloy. The camera's dome
case also uses special screws that cannot be easily removed.
* The features described above do not guarantee that the product will be undamaged if
subjected to an impact, nor that the product is tamper-proof or tamper-resistant.
Features
1
Dustproof and Waterproof Mechanisms
(VB-H610VE only)
The camera complies with the demanding IP66 dustproof/waterproof specifications and
can be installed outdoors, such as underneath eaves, without any housing. The separately
sold genuine heater lets you use the camera in low-temperature environments as cold as 30°C (-22°F).
Before Use
15
Camera Software
Installed Software
VB-H41/610/710 Viewer
(See Chapter 7 “Admin Viewer/VB Viewer”)
There are two types of Viewer: the VB Viewer, which can
be used by Guest Users, and the Admin Viewer for
Administrators.
The VB Viewer allows users to configure basic camera
controls and display images.
The Admin Viewer lets you monitor all camera controls
and events.
Only JPEG images are displayed. To display H.264 video,
install the RM-Lite Viewer (p. 18).
Admin Tools (See Chapter 6 “Admin Tools”)
The following tools for configuring camera settings and
performing management functions are available:
• Privacy Mask Setting Tool
•Panorama Creation Tool
•View Restriction Setting Tool
Camera Angle Setting Tool
(See Chapter 3 “Camera Angle Setting Tool”)
With this tool, you can operate the camera during
installation while you view video over the network on a PC.
.NET Framework 3.5 SP1/.NET Framework
4.5
This execution environment is required to use the software
included in the camera.
RM-Lite (p. 18)
This software displays and records images from up to four
cameras in real time.
Proxy Authentication Admin Viewer/Admin
Tools
This software lets you use Admin Viewer/Admin Tools via
a proxy server with proxy authentication. It is saved in the
ProxyAuthSupport folder on the Setup CD-ROM.
•Preset Setting Tool
• Intelligent Function Setting Tool
• Log Viewer
• Recorded Video Utility
Included Software
The included Setup CD-ROM contains the following
software. Install the software on a PC to use it.
VB Initial Setting Tool
(See Chapter 2 “Initial Settings”)
This tool performs initial settings for the camera.
Admin Tools Certificate
This electronic certificate is required to use the Admin
Viewer and Admin Tools.
Backup and Restore Tools
The Backup and Restore tools back up camera setting
information to the PC. Information from multiple cameras
can be saved at the same time.
The tools can also restore information saved on the PC to
the camera.
Memory Card Unmount Tool
This software allows you to mount/unmount memory cards
inserted in specified cameras, and acquire information
from memory cards.
Network Video Recording Software (Sold
Separately)
RM-64/RM-25/RM-9
This software allows network cameras to be used for
multipoint surveillance, and for recording and playing
back videos from the camera. The number of cameras
16
Camera Software
1
that can be registered with RM-64/RM-25/RM-9 varies: 64,
25, or 9 cameras can be registered.
RM-V
This additional license lets you install RM-64/RM-25/RM-9
Viewer on multiple computers. Purchase the license to be
able to view images captured by the camera from multiple
sites and for other similar purposes.
RM-Lite-V
This additional license lets you install the RM-Lite Viewer
on multiple computers. Purchase the license to be able to
view images captured by the camera from multiple sites
and for other similar purposes.
Before Use
17
RM-Lite (See the “Administrator Manual”)
The installer (RMLiteInstall.exe) can be found in the Applications folder on the Setup CD-ROM.
RM-Lite Software Configuration
TypeOverviewLicense
RM-Lite Storage ServerUp to four cameras can be registered to record video. 1 license
Plays recorded video saved in the storage server and displays live
RM-Lite Viewer
RM-Lite ViewerRM-Lite Storage Server
images (JPEG/H.264) captured by the camera.
Up to four cameras can be registered for the viewer.
• To add the RM-Lite Viewer, purchase RM-Lite-V (sold separately).
• The VB-S30D/VB-S31D/VB-S800D/VB-S900F/VB-H41/VB-H610VE/VB-H610D/VB-H710F/VB-M40/VB-M600VE/VB-M600D/VB-M700F
cannot be used with Network Video Recording Software older than RM-Lite. Users of VK-64/VK-16 must switch to RM-Lite.
For details, visit our website.
Note
For details on the usage and functions of RM-Lite, see the “Administrator Manual”.
18
Operating Environment
For the latest information on this product (firmware and included software, user manuals, operating environment, etc.),
please refer to the Canon Web Site.
Windows XP Home/Professional SP3 32-bit
Windows Server 2003 Standard SP2 32-bit
Windows Server 2003 R2 Standard SP2 32-bit
Operating Systems *
Web BrowserInternet Explorer 7/8/9/10 32-bit *
Memory2 GB or more
Viewer Display1920 x 1080 or higher
Software *
AudioWhen using the camera's audio feature, the PC audio support feature is required.
3
1
Windows Vista Ultimate/Business/Enterprise/Home Premium SP2 32/64-bit
Windows 7 Ultimate/Professional/Enterprise/Home Premium SP1 32/64-bit
Windows 8/Windows 8 Pro/Windows 8 Enterprise 32/64-bit
Windows Server 2008 Standard SP2 32/64-bit
Windows Server 2008 R2 Standard SP1 64-bit
Windows Server 2012 Standard 64-bit
2
.NET Framework 3.5 SP1 (When using Internet Explorer 7/8/9)
– Must be installed on Windows XP, Windows Vista, Windows Server 2003 and Windows
Server 2008 systems
.NET Framework 4.5 (When using Internet Explorer 10)
– Must be installed on Windows 7 and Windows Server 2008 R2 systems
1
Before Use
*1 Set the Control Panel’s font size (DPI) for Admin Tools and Admin Viewer to 100% or 125%.
*2 The browser must support JavaScript, XAML browser applications, and I Frame.
The VB Viewer requires cookies.
*3 Installation is unnecessary if only VB Viewer will be used. .NET Framework 3.5 SP1 and 4.5 are provided on the included
setup CD-ROM, and the appropriate version is selected automatically depending on the version of Internet Explorer.
RM-Lite
For operating environment details, refer to “Operating Environment” in the “Administrator Manual”.
19
Notes on Operating Environment
Notes on Use When the [Windows
Firewall] Function is Enabled
When the VB Initial Setting Tool is started, the [Windows
Security Alert] dialog box may appear.
If the [Windows Security Alert] dialog box appears, click
[Unblock].
Once this button is clicked, the warning dialog box will no
longer appear.
If the [Windows Security Alert] dialog box does not appear,
the Windows firewall warning function may be disabled.
Follow the procedure below to add the [VB Initial Setting
Tool] as a Windows Firewall exception.
Click [Windows Firewall] in [Control Panel] > [System
1
and Security].
Select [VB Initial Setting Tool], and then click [Add].
3
Notes on Use with Internet Explorer 9 or
Greater and Windows Server 2003/
Windows Server 2008/Windows Server
2012
Registering the Top Page of the Camera as a
Trusted Site
Click [Allow a program or feature through Windows
2
Firewall] > [Change settings] > [Allow another
program].
In Internet Explorer 9 or greater and Windows Server 2003/
Windows Server 2008/Windows Server 2012, the security
level for Internet sites and intranet sites on Internet Explorer
is set to [High] by default.
Thus, when accessing the VB-H41/610/710 Viewer, the
camera's Setting Page or the Admin Tools, a content block
dialog box appears and the page fails to display correctly.
To correct this problem, follow the procedure below to
register the top page as a trusted site.
Access the VB-H41/610/710 Viewer and the Setting Page
1
from the top page of the camera with Internet Explorer.
The following dialog box appears.
20
Click [Add].
2
The [Trusted sites] dialog box appears.
Notes on Operating Environment
1
If selected, clear the [Require server verification (https:) for
3
all sites in this zone] checkbox.
Enter the IP address of the camera under [Add this
4
Web site to the zone], and then click [Add].
Note that even when the content block dialog box does
not appear, JavaScript is sometimes disabled under the
standard security settings, which may limit operations on
the setting page and the VB-H41/610/710 Viewer.
Register the page as a trusted site as this automatically
enables JavaScript settings.
If the content block dialog box does not appear, follow the
procedure below to display the [Trusted Sites] dialog box.
Notes on Use with Windows Server 2008/
Windows Server 2012
Registering “about:internet” and the
Camera Host Name
Admin Viewer and Admin Tools will not start when IE ESC
(Internet Explorer Enhanced Security Configuration) is
enabled in Windows Server 2008/Windows Server 2012.
Before using the tools, register “about:internet” and the
host name for the connected camera in the Internet
Explorer “local intranet” and “trusted sites” lists.
Before Use
Click [Tools] > [Internet Options] from the Internet
1
Explorer menu to display the [Internet Options] dialog
box.
Click the [Security] tab.
2
Click and select [Trusted sites], and then click [Sites].
3
The [Trusted sites] dialog box appears.
This completes the trusted site registration process.
Important
When “about:internet” is registered, the security level in
Windows 7 is the same as when using Internet Explorer. After
using the Admin Viewer/Admin Tools, it is recommended that
you remove “about:internet” and the camera name as
necessary and restore the original security level.
Web Browser Security Settings When Using
SSL Connection
When an SSL connection to the camera is made from a
web browser (Internet Explorer 9/10) in Windows Server
2008/Windows Server 2008 R2/Windows Server 2012, the
following operations may display the content block dialog
box and prevent further operation.
• Startup of Admin Tools or Admin Viewer
• Audio reception from VB Viewer
This happens when Internet Explorer Enhanced Security
Configuration (IE ESC) is enabled in Internet Explorer 9/
10. Use the procedures below to change this setting.
Click [Internet Options] in the [Tools] menu in Internet
1
Explorer 9/10 and click the [Advanced] tab.
Clear the [Do not save encrypted pages to disk]
2
checkbox in [Security].
21
Important
Note that when IE Enhanced Security Configuration is turned
back on, the [Do not save encrypted pages to disk] checkbox
also becomes enabled.
Enabling the Sound Function to Use Audio
In Windows Server 2008/Windows Server 2012, the sound
function is disabled by default.
To receive audio with the Viewer, follow the steps below to
enable the sound function.
The [Sound] dialog box appears.
4
Click the [Playback] tab to confirm that an audio device
has been installed. (If no audio device is installed, refer
to your PC manual.)
Notes on Use with Windows Vista/
Windows 7/Windows 8/Windows Server
2008/Windows Server 2012
The following restrictions apply.
Open [Control Panel] and click [Hardware].
1
Note
If [Control Panel] is in the classic view, double-click [Sound].
Click [Sound].
2
RM-Lite
For important information on the RM-Lite operating
environment, see the “Administrator Manual”.
Notes for Windows 8/Windows Server
2012
Each software application, including Admin Viewer and
Admin Tools, can be started from the desktop screen only.
They cannot be started from the Start screen.
22
When the [Audio Service Not Running] message
3
appears, click [Yes].
Chapter 2
Initial Settings
❏ Preparing the Camera for Use
❏ Initial Setting Tool Installation
❏ Initial Settings
Preparing the Camera for Use
Performing Initial Settings for the Camera
Before installing the camera, read this chapter and use the VB Initial Setting Tool to
configure the IP address.
“Installing the Necessary Software” (p. 26)
“Performing Initial Settings for the Camera” (p. 28)
▼
Checking Images
When initial settings are complete, access the camera via a web browser and check the
image using the VB Viewer.
“Checking the Camera Image” (p. 29)
▼
Installing the Camera
Install the camera to suit the operating environment it will be used in.
“Installation Guide”
▼
Setting the Camera Angle
Use the Camera Angle Setting Tool to set the camera angle via PC operation.
“Installing the Necessary Software” (p. 26)
“Chapter 3 Camera Angle Setting Tool”
▼
Configuring the Camera from the Setting Page
The setting page lets you configure basic camera settings, network operations, user
registration, and access restrictions.
“Chapter 5 Setting Page”
▼
Using Admin Tools
Admin Tools let you set viewing restrictions, make preset settings, and make settings for
using intelligent functions. In addition, you can review logs to check on the camera's
operation status.
24
“Chapter 6 Admin Tools”
▼
Preparing the Camera for Use
Using VB-H41/610/710 Viewer
The camera's built-in VB-H41/610/710 Viewer features an Admin Viewer for administrators
and a VB Viewer for guest users. Use the VB viewer to check distribution to guest users
and Admin Viewer to check all operations.
“Chapter 7 Admin Viewer/VB Viewer”
▼
Operating
If an error message appears or the camera fails to operate correctly, see the error
message and log message information in “Chapter 8 Appendix”.
“Chapter 8 Appendix”
Important
Before starting operations, make sure that the setting page and Admin Tools settings are functioning correctly.
2
Initial Settings
25
Installing the Necessary Software
Install the following software to perform initial settings for the camera.
• VB Initial Setting Tool: Software required for performing initial camera settings
• Admin Tools Certificate: An electronic certificate that is required for using Admin Viewer and Admin Tools
•Camera Angle Setting Tool: Software to use for camera angle adjustments when installing the camera
• .NET Framework 3.5 SP1/.NET Framework 4.5: The execution environment required for network camera software (not
required if already installed on the PC)
You can perform either an Easy Installation or a Custom Installation of the software.
Note
• All computer users will be able to use Admin Viewer and Admin Tools if the Admin Tools certificate was installed by the installer.
• Select [Custom Installation] and install only the “Admin Tools Certificate” if you intend to use the Admin Viewer and Admin Tools on a PC
other than the one where the VB Initial Setting Tool is installed.
• If you install the software with Easy Installation, the Camera Angle Setting Tool that is not used with VB-H41 is also installed. If you do not
want to install the Camera Angle Setting Tool because you are using only VB-H41 cameras, perform a [Custom Installation] and clear the
checkbox for the Camera Angle Setting Tool.
Insert the Setup CD-ROM included in the camera in
1
the disc drive on the PC.
After confirming that all other applications have been
2
closed, click the [Start] menu > [My Computer].
Double-click the CD-ROM icon > [Applications] folder
3
> [VBToolsInstall.exe].
The installation screen appears.
Select the installation method.
4
[Easy Installation]: VB Initial Setting Tool, Admin Tools
certificate and Camera Angle Setting Tool are
installed.
[Custom Installation]: The user can select and install
desired software.
After selecting [Easy Installation], click [Next] and after
5
selecting [Custom Installation], select the checkboxes
of the software you want to install and click [Next].
The User License Agreement screen appears.
Read through the user license agreement and click
6
[Yes] if you accept it.
Installation starts.
26
Installing the Necessary Software
When the installation complete screen appears, click
7
[Exit] or [Reboot].
The VB Initial Setting Tool and Camera Angle Setting
Tool icons appear on the desktop.
Notes on Use with Internet Explorer 9 or
Greater and Windows Server 2003/
Windows Server 2008/Windows Server
2012
Registering the Top Page of the Camera as a
Trusted Site
In Internet Explorer 9 or greater and Windows Server 2003/
Windows Server 2008/Windows Server 2012, the security
level for Internet sites and intranet sites on Internet Explorer
is set to [High] by default.
Thus, when accessing the VB-H41/610/710 Viewer, the
camera's Setting Page or the Admin Tools, a content block
dialog box appears and the page fails to display correctly.
To correct this problem, follow the procedure below to
register the top page as a trusted site.
If selected, clear the [Require server verification (https:) for
3
all sites in this zone] checkbox.
Enter the IP address of the camera under [Add this
4
website to the zone], and then click [Add].
Note that even when the content block dialog box does
not appear, JavaScript is sometimes disabled under the
standard security settings, which may limit operations on
the setting page and the VB-H41/610/710 Viewer.
Register the page as a trusted site as this automatically
enables JavaScript settings.
If the content block dialog box does not appear, follow the
procedure below to display the [Trusted Sites] dialog box.
Click [Tools] > [Internet Options] from the Internet
1
Explorer menu to display the [Internet Options] dialog
box.
Click the [Security] tab.
2
2
Initial Settings
Access the VB-H41/610/710 Viewer and the Setting Page
1
from the top page of the camera with Internet Explorer.
The following dialog box appears.
Click [Add].
2
The [Trusted sites] dialog box appears.
Click and select [Trusted sites], and then click [Sites].
3
The [Trusted sites] dialog box appears.
This completes the trusted site registration process.
27
Performing Initial Settings for the Camera
Use the VB Initial Setting Tool to configure the camera
network.
Connect the camera and PC to the network and turn
1
on the camera (“Installation Guide” > “Connecting the
Camera”).
Launch the VB Initial Setting Tool.
2
To launch the VB Initial Setting Tool, double-click the
[VB Initial Setting Tool] icon on the desktop.
The Tool will automatically detect the camera
connected to the network and display the camera's
MAC address, IP address and model name.
The factory setting IP address is set to 192.168.100.1.
The MAC address can be found on the label on the
camera (“Installation Guide” > “Part Names”).
Enter the user name “root” and factory default setting
4
password “camera”, and then the appropriate IP
address and subnet mask.
To use a setting other than the default gateway
setting, clear the [Enter a default gateway address]
checkbox.
After settings are complete, click [OK].
Setup progress is shown in the window.
Note
• To ensure security, be sure to change the administrator
password (p. 42).
• Contact your System Administrator for the appropriate IP
address, subnet mask and gateway address.
Important
• Twenty minutes after the camera is turned on, it will stop
issuing IP address assignments requests and VB Initial
Setting Tool detection will be disabled. In such cases, turn
the camera off and on again.
• There may be cautionary information, depending on your
operating environment. Read “Notes on Operating
Environment” (p. 20) before performing initial settings.
• The VB Initial Setting Tool cannot be used with cameras that
are behind a router.
Select a MAC address, and then click [Initial Setting].
3
Click to select
Click [OK].
5
Important
To obtain an IP address from a DHCP server or set IPv6, first
use the VB Initial Setting Tool to temporarily configure an IPv4
static address that can communicate with the PC. Then, in
[Network] on the setting page, change [IPv4 Address Setting
Method] to [Auto (DHCP)] in the [IPv4] area (p. 47).
Alternatively, set [IPv6].
28
Checking the Camera Image
Once initial settings are complete, check the image on the
camera with the VB Viewer. When doing so, set the PC
network settings to comply with the IP address and
subnet mask settings on the camera.
Click to select the camera's MAC address which will be
1
checked, and then click [Settings].
Click to select
This will launch the web browser and display the top
2
page of the camera. Click [VB Viewer].
2
Initial Settings
The viewer launches and displays the camera image.
If the top page of the camera does not appear or the
VB Viewer does not launch, see “Troubleshooting”
(p. 150) in “Chapter 8 Appendix”.
Important
• The camera image cannot be checked until the network
settings in the PC are configured for the IP address and
subnet that are set in the camera.
• Do not change the camera HTTP port from 80 if you want to
open the setting page by clicking [Settings]. See “HTTP
Server” (p. 63) for more information on HTTP port settings.
29
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