Canon PIXM MX300 Series User Manual

User's Guide

MP-1722-V1.00

FAQs

How to Use This Manual

Safety Precautions

Legal Limitations on Use of Your Product and Use of Images

Before Using the Machine

Main Components Handling the Original Document

Loading Printing Paper

Loading Paper Loading Envelopes Loading Small-Sized Paper

Printing Media

General Information Compatible Media Types

Copying

Making Copies Changing the Copy Settings Using Useful Copy Functions

Printing from Your Computer

Printing with Windows Printing with Macintosh

Scanning Images

About Scanning Images Scanning Methods

Faxing

Preparing the Machine for Fax Registering Sender Information Registering the Destination Sending Faxes Using Other Useful Sending Functions Receiving Faxes Using Other Useful Receiving Functions Document Stored in Memory Summary of Reports and Lists

Routine Maintenance

When Printing Becomes Faint or Colors Are Incorrect Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Print Head Cleaning Print Head Deep Cleaning Aligning Print Head on the Machine Aligning Print Head on the Computer Replacing a FINE Cartridge Keeping the Best Printing Results Cleaning Your Machine

Changing the Machine Settings

FAX SETTINGS DEVICE SETTINGS

Troubleshooting

An Error Message Is Displayed on the LCD LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD Cannot Install the MP Drivers Cannot Connect to Computer Properly Print Results Not Satisfactory The Print Result Not Satisfactory When Copying

Machine Does Not Start or Stops During Print Jobs Paper Does Not Feed Properly Paper Jams Error Message Appears on the Computer Screen Windows-specific Problems Error Message Appears on a PictBridge Compliant Device Scanning Problems Problems Receiving Faxes Problems Sending Faxes Telephone Problems If You Cannot Resolve the Problem

Appendix

Included Items Printing Area Uninstalling the On-Screen Manuals Transporting the Machine Opening the Printer Properties Dialog Box (Windows) Opening the Page Setup and Print Dialog Box (Macintosh) Opening the Printer Setup Utility (Print Center) (Macintosh) Opening the Canon IJ Printer Utility (Macintosh)

How to Use This Manual

The screen of this on-screen manual consists of two parts: the Menu frame (on the left) and the Content frame (on the right).

Note

The example screenshots in this section are in English.

(1) Menu frame (2) Content frame

Note

Operations explained in this manual are specific to computers running Windows Vista™ operating system Ultimate Edition (hereafter referred to as "Windows Vista") or Mac® OS X v.10.4.x operating systems. Operation may vary depending on your operating system.

The example above is the screen in Windows®. The appearance of the screen in Macintosh® differs slightly.

Navigating from the Menu

Click a title on the Menu frame. The corresponding topic will appear on the Content frame.

Navigating in the Content Frame

(1) Click a character string with a blue underline to jump to the associated page.

(2) : Click to jump to the previous page.

(3)

: Click to jump to the next page.

(4)

: Click to jump to the beginning of this page.

Printing This Manual

To print a topic, click on a blank area of the Content frame to make sure it is active, then click the Print button.

Note

Clicking the Print button without making the Content frame active may print the Menu frame instead.

To print a topic, click on a blank area of the Content frame to make sure it is active, then select

Print on the File menu, and click the Print button.

Note

Clicking the Print button without making the Content frame active can print the Menu frame instead.

Searching Topics by Keywords

You can search for a topic by entering keywords.

Click the Show button. In the search screen, enter a keyword and click the List Topics button.

Select a topic to read from the list of search results, then click the Display button. The page is displayed.

Note

This searches all the on-screen manuals installed on your computer.

Enter keywords in the (search field), then press the Return key. Double-click the topic to read from the list of search results to display the page.

Note

You can click

to specify the search scope.

Search XXXX:

Searches in the on-screen manual currently opened. * Where "XXXX" is your machine's name and on-screen manual's title.

Search all help:

Searches all the online help installed on your computer.

Symbols Used in This Manual

Warning

Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation.

Caution

Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation.

Important

Instructions that must be observed for safe operation.

Note

Instructions as notes for operation or additional explanations.

Indicates operations in Windows.

Indicates operations in Macintosh.

Trademarks

"Microsoft" is a registered trademark of Microsoft Corporation. "Windows" is a trademark of Microsoft Corporation, registered in the U.S. and other

countries.

"Windows Vista" is a trademark of Microsoft Corporation. "Macintosh" and "Mac" are trademarks of Apple Inc., registered in the U.S. and other

countries.

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use the machine safely. Do not attempt to use the machine in any way not described in this manual.

Warning

This product emits low level magnetic flux. If you use a cardiac pacemaker and feel

abnormalities, please move away from this product and consult your doctor.

You may cause an electric shock, fire, or damage the machine if you ignore any of

these safety precautions.

Choosing a

location

Do not place the machine close to flammable solvents such as alcohol or thinners.

Power supply Never attempt to plug in or unplug the

machine from the power supply when your hands are wet.

Always push the plug all the way into the power outlet.

Never damage, modify, stretch or excessively bend or twist the power cord. Do not place heavy objects on

the power cord.

Never plug the machine into a power socket that is shared with other equipment (extension lead/

cord, 2- or 3-way adapter, etc.). Never use the machine if the power cord is

bundled or knotted.

If you detect smoke, unusual smells or strange noises around the machine, immediately unplug the machine at the power supply and call for service.

Periodically, unplug the machine and use a dry cloth to wipe off any dust or dirt

collected on the plug and the power outlet. If the machine is placed at a location exposed to a lot of dust, smoke, or high humidity, the dust collected on the plug absorbs moisture and may cause insulation failure and fire.

If you hear thunder, disconnect the power supply of the machine and refrain from using it. Leaving the machine plugged in may cause fire, electric shock, or damage to the machine, depending on the thunder storm.

Use the power cable included with the machine.

Cleaning the

machine

Use a damp cloth to clean the machine. Never use flammable solvents such as alcohol, benzene

or thinners. If flammable solvents come in contact with

electrical components inside the machine, it could cause a fire or electric shock.

Always unplug the machine from the power outlet before cleaning the machine.

If you accidentally switch the machine on while cleaning it, you could injure yourself or damage the machine.

Maintaining the

machine

Do not attempt to disassemble or modify the machine. There are no user serviceable parts inside the machine.

The machine contains high-voltage components. Never attempt any maintenance procedure not described in this guide.

Working around

the machine

Do not use highly flammable sprays near the machine.

This could cause a fire or electric shock if the spray comes into contact with electrical components inside the machine.

Caution

You may cause injury or damage the machine if you ignore any of these safety precautions.

Choosing a

location

Do not install the machine in a location that is unstable or subject to excessive vibration.

Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.

To avoid the risk of fire or electric shocks, install the machine in a location with an ambient temperature range of 5°C to 35°C (41° F to 95°F) and humidity of 10% to 90% (condensation free).

Do not place the machine on a thick rug or carpet.

Do not place the machine with its back attached to the wall.

Power supply

Ensure that the area around the power outlet is kept clear at all times so you can easily unplug the

power cord if necessary.

Never remove the plug by pulling on the cord.

Do not use an extension lead/ cord.

Working around

the machine

Never put your hands or fingers in the machine while it is printing.

When moving the machine, carry the machine at both ends.

Do not place any object on the machine. Do not place metal objects (paper clips,

staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the machine.

If any foreign object (metal or liquid) fall into the machine, unplug the power cord and call for service.

Do not transport or store the machine on a slant, vertically or upside-down, as the ink may leak and damage the machine.

When loading a thick book on the Platen Glass, do not press hard on the Document Cover. The Platen Glass may break and cause injury.

FINE Cartridges

(Ink Cartridges)

For safety reasons, store FINE Cartridges (Ink Cartridges) out of the reach of small children.

If a child ingests any ink, consult a doctor immediately.

Do not shake FINE Cartridges (Ink Cartridges). Ink may spill out and stain clothing or the

surrounding area.

Never touch the electrical contacts or Print Head Nozzles on a FINE Cartridge

(Ink Cartridge) after printing. The metal parts may be very hot and could cause burns.

Do not throw FINE Cartridges (Ink Cartridges) into fire.

Legal Limitations on Use of Your Product and Use of Images

It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.

Paper money Money orders Certificates of deposit Postage stamps (canceled or

uncanceled)

Identifying badges or

insignias

Selective service or draft

papers

Checks or drafts issued by

governmental agencies

Motor vehicle licenses and

certificates of title

Traveler's checks Food stamps Passports Immigration papers Internal revenue stamps

(canceled or uncanceled)

Bonds or other certificates of

indebtedness

Stock certificates

Copyrighted works/works of art without permission of copyright owner

Before Using the Machine

Main Components

Front View

(1) Document Cover

Open when loading an original document on the Platen Glass.

(2) Paper Support

Pull out fully to support paper loaded on the tray.

(3) Paper Guide

Slide against the left side of the paper stack to support paper so that it feeds properly.

(4) Rear Tray

Load paper here before printing. Paper feeds automatically, one sheet at a time.

(5) Direct Print Port

Connect your PictBridge compliant device, such as a digital camera, here to print directly from it. Refer to "Printing Photographs Directly from a Compliant Device" in the Quick Start Guide.

(6) Paper Output Tray

Supports the printout. Open it when printing, copying, or faxing.

(7) Output Tray Extension

Supports output printouts.

(8) Platen Glass

Load original documents to copy, scan, or fax here.

(9) Operation Panel

Changes the settings and operates the machine. See

Operation Panel Name.

Rear View

(10) External Device Jack

Connect the external device.

Note

Remove the Telephone connector cap to connect the external device.

(11) Telephone Line Jack

Connect the telephone line.

(12) USB Port

Plug in the USB cable connecting the machine to a computer here.

Important

While the machine is printing from or scanning images to the computer, or the computer is in the sleep mode or standby mode, do not disconnect or connect the USB cable.

(13) Power Cord Connector

Plug in the supplied power cord here.

Inside

(14) FINE Cartridge Holder

Install the FINE Cartridges here. The Black FINE Cartridge should be installed into the left slot (

) and the Color FINE

Cartridge should be into the right slot (

(15) FINE Cartridges (Ink Cartridges)

A replaceable cartridge that is Print Head and ink tank integrated.

Note

For information on how to install the FINE Cartridges, refer to your setup sheet.

(16) Scanning Unit (Printer Cover)

Scans original documents. Open it when replacing the FINE Cartridges or removing jammed paper remaining inside the machine.

(17) Scanning Unit Support

Holds the Scanning Unit (Printer Cover) being open.

(18) Paper Thickness Lever

Switches the clearance between the Print Head and the loaded paper to match the media type.

Note

The position of the Paper Thickness Lever

Set to the right when printing on envelopes or T-shirt transfers. Set to the left when printing on paper other than envelopes or T-

shirt transfers.

Important

This part (A) indicated in the below illustration may be covered by splattered ink. It does not affect the performance of the machine.

Do not touch this part (A). The machine may not print out properly if you touch it.

Operation Panel Name

(1) ON/OFF button / Power lamp

Turns the machine on and off. Lights or flashes green to indicate the power status. Before turning on the machine, make sure the Document Cover is closed.

Note

The machine cannot receive faxes when the power is turned off.

The power cannot be turned off while the machine is sending or receiving a fax, or when there are unsent faxes stored in the machine's memory.

(2) COPY button

Switches the machine to copy mode.

(3) In Use/Memory lamp

Flashes when the telephone line is in use. Lights when there are documents stored in the machine's memory.

(4) FAX button

Switches the machine to fax mode.

(5) Alarm lamp

Lights or flashes orange when an error, such as paper-out or ink-out, occurs.

(6) SCAN button

Switches the machine to scan mode. In scan mode, the machine scans a document to your computer according to the settings selected. To use this button, the machine must be connected to a computer. For details, refer to the Scanning Guide on-screen manual.

(7) Menu button

Accesses the menus and settings to customize operation of your machine.

(8) LCD (Liquid Crystal Display)

Displays messages, menu selections, and the operational status.

(9) Numeric buttons

Enter numerical values such as the number of copies, as well as fax/telephone numbers and characters.

(10) Redial/Pause button

Redials the last number called using the Numeric buttons. Also enters pauses between or after numbers when dialing or registering numbers.

(11) Black button

Starts black & white copying, scanning, or faxing.

(12) Stop/Reset button

Cancels operations such as copying, scanning, or faxing, or a print job in progress.

(13) Color button

Starts color copying, scanning, or faxing.

(14) Coded Dial button

Press this button and a two-digit code to dial a pre-registered fax/telephone number.

(15) Tone button

Switches temporarily to tone dialing. Also changes the mode when entering characters.

(16) OK button

Finalizes your selection for the menu or setting item. Dismisses the error message and resumes the machine's normal operation after resolving

a printing error or removing jammed paper.

(17)

(-) and (+) buttons

Scroll through menu selections, and increase or decrease the number of copies. For the fax settings,

cancels the entered character, and enters a space between

characters.

(18) Back button

Returns the LCD to the previous screen.

(19) Settings button

Configures the page size, media type, and image correction settings.

(20) FAX Quality button

Sets the scan contrast and resolution of the fax you are sending.

Handling the Original Document

This section describes how to load the original document on the Platen Glass.

Original Document Requirements

The original documents you load on the Platen Glass for copying, scanning, or faxing must meet these requirements:

Document type

Paper documents Photographs Books

Size (W x L)

Max. 8.5 x 11.7 inches / 216 x 297 mm

Thickness

Max. 0.39 inches / 10 mm

Loading Original Documents

Load originals to copy, scan, or fax on the Platen Glass.

Note

Make sure any glue, ink, correction fluid, or the like on the original document is completely dry before loading it on the Platen Glass.

1 Load the original document on the Platen Glass.

(1) Lift the Document Cover. (2) Load the original with the side to be copied, scanned, or faxed facing down on the

Platen Glass. Place the original in landscape orientation and align the upper corner of it with the

alignment mark as shown in the figure above.

Important

Do not place any objects weighing more than 4.4 lb / 2.2 kg on the

Platen Glass.

Do not press or put weight on the original with pressure exceeding

4.4 lb / 2.2 kg. Doing so may cause the scanner to malfunction or the Platen Glass to

break.

Note

The machine cannot scan the area in red in the figure below.

(A) 0.04 inches / 1 mm

When copying, the area you can scan depends on the printable area

of the media. See Printing Area.

2 Gently close the Document Cover.

Loading Printing Paper

Loading Paper

Important

Load A4, Letter, or Legal-sized plain paper when receiving faxes. If you cut plain paper to 4" x 6" / 101.6 x 152.4 mm, 5" x 7" / 127.0 x 177.8 mm, or

2.13" x 3.39" / 54.0 x 86.0 mm (credit card-size) for a trial print, it can cause paper jams.

You cannot print on postcards affixed with photos or stickers. Always load paper in portrait orientation (A). Loading paper in landscape

orientation (B) can cause the paper to be jammed.

Note

We recommend using genuine Canon photo media when printing photographs. For details on the specialty media Canon provides for use with its various printers, see

Compatible

Media Types.

1 Flatten the four corners of the paper before loading it.

Note

Align the edges of paper neatly before loading. Loading paper without

aligning the edges may cause paper jams.

If paper is curled, hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat. See Paper is curled..

To avoid curling, handle paper as follows.

- Put unused paper back into the package and keep them on a level surface.

- Take out only the necessary number of sheets from the package, just before printing.

2 Prepare to load paper.

(1) Open the Rear Tray and pull out the Paper Support.

Put your finger in the rounded indent of the Paper Support and pull it out until it stops.

(2) Open the Paper Output Tray.

Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

(3) Open the Output Tray Extension.

Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

(4) Adjust the position of the Paper Thickness Lever.

Set it to the right when printing on envelopes or T-shirt transfers, and left when printing on

any other type of paper. See Compatible Media Types.

Note

If the corners or edges of the paper are smudged, try to print with the Paper Thickness Lever set to the right. It may improve print quality.

Reset the Paper Thickness Lever to the left when you finish printing. See

The position of the Paper Thickness Lever.

3 Load the paper.

* Do not load higher than the Load Limit Mark (A).

(1) Load the paper in the Rear Tray with the print side facing UP. (2) Align the paper stack against the right side of the Rear Tray. (3) Pinch the Paper Guide and slide it against the left side of the paper stack.

4 Specify the page size and media type settings according to the loaded

paper.

Note

When performing copy direct printing without using a computer, select the size and type of the loaded paper using the Operation Panel.

For details on settings, see

Changing the Copy Settings or Changing

the Print Settings.

When using the machine connected to a computer, select the size and type of the loaded paper in Page Size (or Paper Size) and Media Type in the printer driver. For details on printer driver settings, see

Printing with Windows or

Printing with Macintosh.

Loading Envelopes

Use either European DL or US Comm. Env. #10-sized envelope.

Important

You need to print from the computer to print on envelopes. Do not use the following envelopes:

- Envelopes with a double flap (or sticker flaps)

- Envelopes with an embossed or treated surface

- Envelopes with pressure seals

- Envelopes whose gummed flaps are already moistened and adhesive

1 Prepare the envelopes.

Press down on all four corners and edges of the envelopes to flatten them.

If the envelopes are curled, hold the opposite corners and gently twist them in the

opposite direction.

If the flap of an envelope is curled, flatten it.

If the leading edge of an envelope is puffed up or curled, use a pen to press the envelope flat and sharpen the crease. Press the envelope flat, working from the middle to the edge.

* The above illustrations show a side view of the leading edge of the envelope.

Important

The envelopes may jam in the machine if they are not flat or the edges are not aligned.

Make sure that no curl or puff exceeds 0.1 inches / 3 mm.

2 Load the envelopes.

(A) Printing orientation (B) Make sure the flaps are folded.

(1) Load the envelope against the right side of the Rear Tray.

Load with the address side facing UP and the rear flaps DOWN on the left.

Up to 10 envelopes can be loaded at once.

(2) Pinch the Paper Guide and slide it against the left side of the envelope. (3) Set the Paper Thickness Lever to the right.

Note

Reset the Paper Thickness Lever to the left when you finish printing. See

The position of the Paper Thickness Lever.

3 Specify the settings in the printer driver.

(1) Select Envelope in Media Type. (2) Select the size for envelopes.

In Windows, select DL Env. or Comm. Env. #10 in Page Size. In Macintosh, select DL Envelope or #10 Envelope in Paper Size.

(3) Select Landscape in Orientation.

Important

Be sure to set the printer driver setting properly. If you do not, the address will be printed in the wrong direction.

Note

For details on printer driver settings, see

Printing with Windows or Printing

with Macintosh.

+ 192 hidden pages

Canon PIXM MX300 Series User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual