Canon ImageWare User Manual

Network Device Management Solution
Device Discovery Device Configuration Device Monitoring Device Management
Scalability. Reliability.
Real-Time Communications. Productivity. Network Efficiency.
member of your supply chain. Isn’t it about time you demand the same performance from your network device management solution?
Take total control of your printing infrastructure and hold
it accountable to the same performance standards as
• Main Portal
other parts of your business. Optimize IT efficiencies and
reduce total cost of ownership across your entire organi-
zation with Canon imageWARE Enterprise Management
Console, a unified print and device management software
solution infused with the latest innovations to make net-
worked device control—and your job—easier than ever.
Streamline device control. Speed problem resolution.
Automate tasks to reduce IT burdens. A modular frame-
work allows for expandability through plug-ins, so you
can get the most out of the printing assets installed
across your entire enterprise. imageWARE Enterprise
Management Console—the total print infrastructure
management solution.
Maximize Uptime Across Your Enterprise
imageWARE Enterprise Management Console is a highly scalable, Web-based installation and management utility capable of installing and managing multiple Canon and third-party devices on most customer networks.
Server Discovery and Management Module
IT administrators can easily discover other imageWARE Enterprise Management Console servers installed on the network.
Create Device Names
Simplify device identification tasks by naming periph­erals by type or location, such as Third Floor West—
Color imageRUNNER
Identify Device Configuration
• Device List
For IT personnel frustrated with having to cope with a multitude of individual device management utilities, imageWARE Enterprise Management Console delivers a streamlined, centralized point of control for all devices installed across your enterprise. Its expandability helps to speed the correction of error conditions by directing low toner, paper jams, and maintenance alerts via e-mail messages to the designated network administra­tor. With imageWARE Enterprise Management Console, IT administrators are provided with a single, integrated utility to manage network peripherals from any connect­ed PC. What’s more, multiple imageWARE Enterprise Management Console servers can be installed on your network in different geographical locations to reduce network traffic, so you can place device management portals where you decide they’re needed most.
Through Remote UI, Canon’s browser-based device status utility—a graphic image and primary informa­tion about the target device— is displayed. Users can see the amount of memory, hard disk space, paper sizes, and quantities remaining in the unit, as well as available finishing modes to help users make informed printing decisions from the desktop.
Manage Third-Party Devices Complying with the Standard Printer MIB
Consolidate network device management regardless of brand or manufacturer through a single utility for added convenience.
View Device Status
Connected devices immediately report changes in sta­tus conditions via e-mail sent to a system administrator or a specific end-user for the fast resolution of errors such as paper jams or out-of-toner/ink conditions.
Customize Viewing Preferences
Sort devices by protocol, type, or group to segment and manage them as your environment demands, such as All Black-and-White Printers, for example.
Versatile Communication Tools
Send notices to other IT administrators about device status, and exchange messages with individuals or every connected user to inform them about changes
to the printing environment or device configuration.
®
device.
Automated Task Management to Simplify Your Day
Large corporate enterprises are just that— large. For Fortune 500 organizations and entities with global reach, it’s impossible to be in all places at once.
• Delivery of Device Settings • Discovery of New Devices
Imagine the drain on productivity if IT personnel had to modify individual device address books each time an employee joined, transferred, or left the company. Or if they had to physically travel to a new device to install it on the network. That’s why imageWARE Enterprise Management Console offers advanced automated task management capabilities. A task is a set of instructions created by an IT administrator that is to be executed immediately or at timed intervals if it re­lates to a function requiring regular updating. Some of the ways in which imageWARE Enterprise Management Console can improve your productivity include the following:
Discovery of New Devices
Through SNMP, query all Canon and third-party networked devices and automatically add new ones to the database for initial setup and configuration.
Delivery of Device Settings
Retrieve device settings, such as IP addresses, locations, and system manager contact informa­tion, and reset them to their default conditions as often as necessary to minimize calls of network printer problems.
Address Book Updates
Replicate and import address book data from a reference machine to all installed devices that support Canon’s Device Information Delivery Settings mode to ensure each device contains iden­tical, up-to-date address book data.
Furthermore, administrators have complete control over the initiation of any task. Execute device information retrieval and delivery overnight or on the weekends to minimize disruption during business hours.
Expand Your Span of Control
imageWARE Enterprise Management Console is a foundation for future innovation due to its unique architecture and is designed for easy implementation and simplified expandability.
Reduce your total cost of ownership, even as you increase device control. Versatile plug-ins support address book management features plus value-added capabilities, such as system logs and grouping functions, to quickly manage users and devices. Plug-ins supporting additional areas of functionality are always in the pipeline.
Address Book Management Plug-In
Create or retrieve address books from Canon networked devices, and then edit, save, and redeliver comprehensive, identical ad­dress books to all imageRUNNER devices in a single task.
Customize User Access Privileges
Closely manage and modify accessible features and capabilities by individual user or groups. imageWARE Enterprise Management Console supports the Active Directory domain environment for easy user management.
Manage Users and Devices in Groups
Simplify updates and changes to device settings by creating groups to execute tasks targeted at multiple users and/or devices simultaneously with a single command.
Usage Logs Trace System Activity
IT administrators can review and export system logs for a history of all tasks and activities executed by the imageWARE Enterprise Management Console server.
• User Access Privilege
Canon imageWARE Enterprise Management Console—the next step in the evolution device management software and an essential part of the Canon imageANYWARE positioning: The power to man­age information regardless of form, content, or location.
• Address Book Management
System Requirements
imageWARE Enterprise Management Console Server Requirements
Hardware (Minimum): Pentium® III, 1GHz or Faster 256MB or More RAM 100MB HDD Space Note: To use imageWARE Enterprise Management Console in combination
with an SQL database server, 1GB of free hard disk space is required. (Recommended: 10GB or more.)
Operating Systems Supported: Microsoft Microsoft Windows XP Professional + Service Pack 2 Microsoft Windows Server 2003 + Service Pack 1
Web Server: Microsoft Internet Information Services 5.0 or Later
Software Runtime Environment: Microsoft .NET Framework Version 1.1 Redistributable Package (Service Pack 1) Microsoft .NET Framework Version 1.1 Language Pack Microsoft Web Services Enhancements 2.0 SP3 for Microsoft .NET Redistributable Runtime MSI
Databases Supported: Microsoft SQL Server 2000 (Service Pack 4 or Later) Microsoft SQL Server 2000 Desktop Engine (Service Pack 4 or Later) Note: Authentication must be set to “Mixed Mode.”
imageWARE Enterprise Management Console Client Workstation Requirements
Operating Systems Supported: Microsoft Windows 2000 Professional (Service Pack 4 or Later) Microsoft Windows 2000 Server (Service Pack 4 or Later) Microsoft Windows 98/98 Second Edition/Me Microsoft Windows Server 2003 (Service Pack 1 or Later) Microsoft Windows XP Home Edition (Service Pack 2 or Later) Microsoft Windows XP Professional (Service Pack 2 or Later)
Web Browser Supported: Microsoft Internet Explorer 5.5 SP2 or Later (Requires JavaScript Enabled for Proper Functionality)
Display: SVGA 800 x 600 or Higher Resolution, 16-bit (65,536 Colors) or Higher
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2000 Professional/Server + Service Pack 4
Visit our Web site at www.imageWARE.com
A Smarter Way to Work
Microsoft and Windows are registered trademarks of Microsoft Corporation in the Uni ted States and/or other countries. Pentium is a registered trademark of Intel Corporation. CANON is a registered trademark of Canon Inc. in the United States and may also be a registered trademark or trademark in other countries. IMAGEWARE is a registered trademark of Canon U.S.A., Inc. in the United States and is a trademark of Canon Inc. in certain other countries. IMAGEANYWARE is a trademark of Canon. All referenced product names and other marks are trademarks of their respective owners. Specifi cations subject to change without notice. ©2006 Canon U.S.A., Inc. All rights reserved
0406-iWEMC-PDF-GK
1-800-OK-CANON www.usa.canon.com
Canon U.S.A., Inc. One Canon Plaza Lake Success, NY 11042
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