Canon imageRUNNER User Manual

Canon imageRUNNER
Knowledge Module
for PATROL
User’s Guide
Copyright
© 2000, 2002 by Canon Development Americas, Inc. All rights reserved.
Trademark Acknowledgments
BMC Software is a trademark and PATROL is a registered trademark of BMC Software, Inc.
Microsoft, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
Novell and NetWare are registered trademarks, and IPX/SPX is a trademark, of Novell, Inc.
All product and company names mentioned herein may be trademarks of their respective owners.
ii Preface
1Canon imageRUNNER
Knowledge Module for PATROL
Introduction................................................................................................. 2
Supported Canon Printers .................................................................2
Supported Network Protocols...........................................................2
About This Guide................................................................................ 2
System Requirements ................................................................................ 4
Before You Begin Installing Canon KM..................................................4
Installing the Canon KM Software .......................................................... 5
Uninstalling Canon KM ..................................................................... 6
Monitoring Your Printer Status................................................................7
Performing Printer Tasks ................................................................... 8
Defining Discovery Settings ..................................................................... 9
Specifying the Search Preference ....................................................11
Specifying IP Addresses to Ping ..................................................... 12
Specifying Discovery of IP Devices Only ...................................... 12
Discovering Non-Canon Devices.................................................... 13
Managing a Maximum Number of Devices.................................. 13
Manually Starting and Stopping the Discovery Cycle ................ 13
Appendix: Technical Notes..................................................................... 14
Index........................................................................................................... 15
Canon imageRUNNER Knowledge Module for PATROL 1

Introduction 0

The Canon imageRUNNER Knowledge Module (also referred to in this guide as Canon KM) is a management tool that fits within PATROL by BMC Software, enabling you to monitor your Canon network printers and standard MIB (non-Canon) devices.

Supported Canon Printers 0

Currently, Canon KM supports and monitors the following Canon printers:
imageRUNNER 210
imageRUNNER 330-400
imageRUNNER 600-550-60
imageRUNNER 3250
imageRUNNER 5000-6000.

Supported Network Protocols 0

Canon KM supports the following network protocols: TCP/IP and AppleTalk.

About This Guide 0

This guide assumes you are familiar with PATROL, and its Agent and Console components and knowledge modules. The guide also assumes you are familiar with the features of your Canon printer.
2 Canon imageRUNNER Knowledge Module for PATROL

Conventions Used in This Guide

The following types of formatting identify specific types of information provided in this guide.
Italicized text Used to stress the importance of a word
or phrase, or to refer to the title of another guide. For example:
You cannot access the dialog box....
-or-
...the Microsoft Windows User’s Guide....
Text in quotation marks Used to refer to the title of a section
within the guide. For example:
...the “Installing the Software” section....
Click, double-click Use of the word click or double-click
provides instructions for selecting or choosing a command or option, generally with a mouse. For example:
Click OK to continue.
Monospaced text Used for commands you might type
when installing the software, or system messages that may display on your screen. For example:
A:\SETUP
Capitalization Used for all the key words in the name
or title of an option on the screen. For example:
In the dialog box, click Image Type to
set....
Canon imageRUNNER Knowledge Module for PATROL 3

System Requirements 0

To successfully install and operate Canon KM, your system environment must meet the following requirements:
Processor:
300-MHz or greater Intel Pentium (or compatible)
Operating System:
Windows NT 4.0 with Service Pack 6a or later, or Windows 2000
Memory:
64MB minimum. 128MB recommended.
Disk Space:
10MB or greater for Canon KM and supporting files
Installed Software:
PATROL by BMC Software, Inc. version 3.3 or later (based on your Windows operating system)
Internet Explorer version 5.0 or later.

Before You Begin Installing Canon KM 0

To help ensure a successful installation of Canon KM, prepare your system environment.
Make sure PATROL (Agent and Console components) is properly
installed on your systems, including the setup of any required information (such as user account and password).
Log onto your system using the PATROL user account that was set up
with the advanced right “Act as part of operating system”.
If open, close PATROL Console.
PATROL Console should not be open during the installation of Canon KM.
4 Canon imageRUNNER Knowledge Module for PATROL
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