The Canon imageRUNNER Knowledge Module (also referred to in this
guide as Canon KM) is a management tool that fits within PATROL by
BMC Software, enabling you to monitor your Canon network printers
and standard MIB (non-Canon) devices.
Supported Canon Printers0
Currently, Canon KM supports and monitors the following Canon
printers:
❏ imageRUNNER 210
❏ imageRUNNER 330-400
❏ imageRUNNER 600-550-60
❏ imageRUNNER 3250
❏ imageRUNNER 5000-6000.
Supported Network Protocols0
Canon KM supports the following network protocols: TCP/IP and
AppleTalk.
About This Guide0
This guide assumes you are familiar with PATROL, and its Agent and
Console components and knowledge modules. The guide also assumes
you are familiar with the features of your Canon printer.
2 Canon imageRUNNER Knowledge Module for PATROL
Conventions Used in This Guide
The following types of formatting identify specific types of information
provided in this guide.
Italicized textUsed to stress the importance of a word
or phrase, or to refer to the title of
another guide. For example:
You cannot access the dialog box....
-or-
...the Microsoft Windows User’s Guide....
Text in quotation marksUsed to refer to the title of a section
within the guide. For example:
...the “Installing the Software” section....
Click, double-clickUse of the word click or double-click
provides instructions for selecting or
choosing a command or option,
generally with a mouse. For example:
Click OK to continue.
Monospaced textUsed for commands you might type
when installing the software, or system
messages that may display on your
screen. For example:
A:\SETUP
CapitalizationUsed for all the key words in the name
or title of an option on the screen. For
example:
In the dialog box, click Image Type to
set....
Canon imageRUNNER Knowledge Module for PATROL 3
System Requirements0
To successfully install and operate Canon KM, your system environment
must meet the following requirements:
❏ Processor:
300-MHz or greater Intel Pentium (or compatible)
❏ Operating System:
Windows NT 4.0 with Service Pack 6a or later, or Windows 2000
❏ Memory:
64MB minimum. 128MB recommended.
❏ Disk Space:
10MB or greater for Canon KM and supporting files
❏ Installed Software:
•PATROL by BMC Software, Inc. version 3.3 or later
(based on your Windows operating system)
•Internet Explorer version 5.0 or later.
Before You Begin Installing Canon KM0
To help ensure a successful installation of Canon KM, prepare your
system environment.
❏ Make sure PATROL (Agent and Console components) is properly
installed on your systems, including the setup of any required
information (such as user account and password).
❏ Log onto your system using the PATROL user account that was set up
with the advanced right “Act as part of operating system”.
❏ If open, close PATROL Console.
PATROL Console should not be open during the installation of
Canon KM.
4 Canon imageRUNNER Knowledge Module for PATROL
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