Canon Imageformular Scanfront 400 User Guide

Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.

INSTRUCTIONS

International ENERGY STAR® Office Equipment Program

As an ENERGY STAR Electronics Inc. has determined that this machine meets the ENERGY STAR guidelines for energy efficiency. The International ENERGY STAR

Partner, Canon

Program

Office Equipment Program is an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment, such as computers, monitors, printers, fax, machine, copiers, and scanners. The standards and logos are uniform among participating nations. This model doesn’t provide “setting options” for power management.

Under factory default settings, the scanner will enter Low Power mode after 12 minutes of inactivity. Although you can change the period of time before the scanner enters Low Power mode to up to 230 minutes, we recommend using the default setting.

FCC REGULATIONS (For 120 V model)

Network Scanner, Model M111271 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device

must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: – Reorient or relocate the receiving antenna. – Increase the separation between the equipment and

receiver.

– Connect the equipment into an outlet on a circuit different

from that to which the receiver is connected.

– Consult the dealer or an experienced radio/TV technician

for help. Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A. Inc. One Canon Park, Melville, NY 11747, U.S.A. Tel. No. (800)652-2666

RADIO INTERFERENCE REGULATIONS (For 120 V models)

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada.

RÈGLEMENT SUR LE BROUILLAGE RADIOÉLECTRIQUE (For 120 V models)

Cet appareil numérique respecte les limites de bruits radioélectriques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par l’Industrie Canada.

For CA, USA Only

Included battery contains Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ detail.

for

European Union (and EEA) only

This symbol indicates that this product is not to be disposed of with your household waste, according to the WEEE Directive (2002/96/EC) and your national law. This product should be handed over

to a designated collection point, e.g., on an authorized one-for-one basis when you buy a new similar product or to an authorized collection site for recycling waste electrical and electronic equipment (EEE). Improper handling of this type of waste could have a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE. At the same time, your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon-europe.com/environment (EEA: Norway, Iceland and Liechtenstein)

Model Names

The following names may be provided for the safety regulations in each sales region of the Network Scanner. ScanFront 400: Model M111271

Trademarks

• Canon and the Canon logo are registered trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries.

• imageFORMULA is a trademark of Canon Electronics Inc.

• Microsoft, Windows, Internet Explorer, and Active Directory are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries.

• Adobe, Acrobat, and Adobe Reader are registered trademarks or trademarks of Adobe Systems Incorporated in the United States and other countries.

• Other product and company names herein may be the trademarks of their respective owners.

Reproduction Warning

This device is designed to be used in a legal manner, in accordance with all applicable laws, including, but not limited to, counterfeit and copyright laws, as well as laws pertaining to national security. Any person(s) found to have reproduced any of the following materials (regardless of whether such reproduction was intentional or not) for the purpose of misrepresenting such material as the original may be prosecuted in accordance with the applicable laws and regulations.

• Paper money or bank notes (domestic and foreign)

• Postage stamps, revenue stamps, or other similar stamps

• Stock certificates, bond certificates, promissory notes, cheques, or other valuable certificates

• Passports, licenses, or other certificates or documents issued by government officials or agencies

This is not an exhaustive list. Canon is not responsible for how this scanner is used by an individual. Please note that certain intellectual property is protected by copyright law, and copyrighted items may not be reproduced without the express permission of the copyright holder except for personal or household use under limited circumstances.

Disclaimers

The information in this document is subject to change without notice. CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NONINFRINGEMENT. CANON ELECTRONICS INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE AND HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT, OR THE STORAGE AND HANDLING OF RESULTING SCANNED IMAGE DATA.

IF YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED DOCUMENTS, YOU THE CUSTOMER ARE RESPONSIBLE FOR INSPECTING THE SCANNED IMAGES AND VERIFYING THAT DATA IS INTACT. THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC. UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY.

About Open Source Licenses

This product includes open source software. For details on the license conditions for each open source software, refer to the OpenSource.txt file stored in the LICENSE folder on the software setup disc.

Copyright 2016 by CANON ELECTRONICS INC. All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of CANON ELECTRONICS INC.

Introduction

Mail Server Internet Fax Service

Network

Conceptual Diagram of the ScanFront

Shared Folder

(Server PC, Client PC)

FTP Server

Save File

Save File Send E-mail

USB Memory

ScanFront

Printer

Save File

Thank you for purchasing the Canon imageFORMULA ScanFront 400 network scanner. Please read this manual thoroughly before using the scanner to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

❏ About ScanFront 400

The ScanFront 400 is a network scanner that you can use without connecting to a computer. You can transfer the data of an image scanned with the ScanFront 400 to a shared folder on a server PC or client PC on the network or to an FTP server, send it to a printer for printing, or deliver it to a remote location via e-mail or Internet fax service. When using the scanner without a network environment, you can also save the image files to USB memory.

❏ About the ScanFront 400 Web Application Mode

The ScanFront 400 is equipped with an operation mode called Web Application Mode. If you want to switch to and use the Web Application Mode, contact your dealer.

❏ Manuals for the Scanner

WARNING

CAUTION

IMPORTANT

Hint

The following manuals are provided with the Canon ScanFront 400. Be sure to read these manuals thoroughly before using the scanner.

Setup and Operation Guide*

Setup Guide

Describes the procedure for setting up the scanner for scanning. Set up the ScanFront in accordance with the Setup Guide. For details on the ScanFront, refer to the Operation Guide and ScanFront 400 INSTRUCTIONS (electronic manuals).

Operation Guide

Provides an overview of the functions of the scanner, and describes the basic operations for using the ScanFront. For details on the settings of the ScanFront, refer to the ScanFront 400 INSTRUCTIONS (electronic manual).

* The printed version of Setup and Operation Guide may vary

depending on your region. PDF files of the Setup and Operation Guide in other languages can be found on the application disc.

INSTRUCTIONS (Electronic Manual): This Manual

Describes how to use the scanner, and includes instructions for configuring the scanner settings, as well as handling, maintenance, and troubleshooting information. This manual is stored as a PDF file on the supplied application disc and requires Adobe Reader to open. (You can download Adobe Reader from the Adobe Web site.)

❏ Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.

Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the scanner safely, always pay attention to these warnings.

Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly. To use the scanner safely, always pay attention to these cautions.

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the scanner correctly, and avoid damage to the scanner.

Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.

❏ How This Manual is Organized

This manual consists of the following chapters.

Chapter 1 Before Use

This chapter provides an overview of the ScanFront.

Chapter 2 ScanFront Setup

This chapter describes the setup procedures and Administrator Settings of the scanner.

Chapter 3 Handling

This chapter describes the types of documents that can be scanned, and the basic operations of the scanner.

Chapter 4 Operating Procedures

This chapter describes the basic operating procedures for the scanner.

Chapter 5 Administrator Settings

This chapter describes the Administrator Settings for the administrator to configure settings.

Chapter 6 User Settings

This chapter describes the User Settings for the administrator to configure settings.

Chapter 8 Maintenance

This chapter describes how to clean the scanner and replace the consumable parts such as rollers.

Chapter 9 Troubleshooting

This chapter describes how to respond when problems occur or warning messages appear.

Chapter 10 Appendices

This chapter describes the scanner specifications.

Chapter 7 ScanFront Administration Tool for SF400

This chapter describes how to install and use ScanFront Administration Tool for SF400.

❏ Table of Contents

Introduction..............................................................6

About ScanFront 400............................................... 6

About the ScanFront 400 Web Application Mode.... 6

Manuals for the Scanner ......................................... 7

Symbols Used in This Manual ................................. 7

How This Manual is Organized................................ 8

Chapter 1 Before Use

1. Important Safety Instructions.............................14

Installation Location............................................... 14

Power .................................................................... 15

Moving the Scanner............................................... 15

Handling ................................................................ 15

Disposal................................................................. 17

2. Features of the ScanFront 400..........................18

ScanFront 400 ....................................................... 18

3. Names and Functions of Parts ..........................21

Front and Document Feed and Eject Trays........... 21

Rear....................................................................... 22

4. Network Environment ........................................23

Network Environment ............................................ 23

Directory Service Support...................................... 24

Chapter 2 ScanFront Setup

1. Before Setting Up the Scanner..........................26

Installation Location............................................... 26

Connecting the AC Adapter................................... 27

Connecting the Network Cable.............................. 28

2. Turning the Power ON and OFF ....................... 29

Turning the Power ON........................................... 29

Turning the Power OFF ......................................... 30

3. Configuring the Scanner Settings ..................... 31

Administrator Settings ........................................... 31

4. Configuring Administrator Settings.................... 34

Logging In to the Administrator Settings................ 34

Network Setting ..................................................... 35

Administrator Password......................................... 36

Backup/Restore Setting Information...................... 37

Select Login Type .................................................. 38

Roller Counter Reset ............................................. 38

Format ScanFront.................................................. 39

Network Test ......................................................... 39

Chapter 3 Handling

1. Documents ........................................................ 41

Plain Paper ............................................................ 41

Business Card ....................................................... 42

Card (plastic) ......................................................... 42

Passport ................................................................ 42

2. Preparing the Scanner ...................................... 43

Preparing the Document Feed Tray and

Eject Tray .............................................................. 43

Changing the Feed Method................................... 44

USB Port................................................................ 44

3. Placing Documents ........................................... 46

Placing a Document .............................................. 46

Placing a Folded Document .................................. 47

Placing a Long Document ..................................... 48

Placing a Card ....................................................... 48

Placing a Carrier Sheet ......................................... 49

Placing a Carrier Sheet for Passports ................... 50

4. Clearing a Paper Jam or Double Feed Error..... 52

Chapter 4 Operating Procedures

1. Flow of Scanner Operations .............................. 56

2. Turning the Power ON and OFF ....................... 57

Turning the Power ON........................................... 57

Turning the Power OFF ......................................... 58

3. Login Screen .....................................................59

When Using Server Authentication........................ 60

List Type Login ...................................................... 60

Key in Type Login.................................................. 61

4. Screen Displayed after Login ............................63

Home Screen......................................................... 63

Job Button Screen ................................................. 64

5. User Settings Screen ........................................65

User Administration ............................................... 65

Address Book Settings .......................................... 66

Job Button Settings ............................................... 66

Change Password ................................................. 66

Show Operation History......................................... 67

6. Scanning Procedures ........................................68

Scanning From the Home Screen ......................... 68

Scanning From the Job Button Screen.................. 69

Address Selection Screen ..................................... 69

USB Memory Screen............................................. 70

Print Settings Screen............................................. 71

Scanning................................................................ 72

7. Registering and Editing Addresses ...................77

Registering a New Address ................................... 77

Modifying an Address ............................................ 81

Copying an Address .............................................. 82

8. Scan / Send Settings......................................... 84

Scan Settings ........................................................ 85

File Formats........................................................... 93

Security Settings for PDF Files.............................. 94

Send Settings ........................................................ 96

Chapter 5 Administrator Settings

1. Administrator Settings..................................... 100

2. User Administration......................................... 102

Registering New Users........................................ 103

Editing Users ....................................................... 108

Restricting User Functions .................................. 109

Deleting Users ..................................................... 110

Deleting by Server Synchronization .................... 111

Exporting Users ................................................... 111

Importing Users ................................................... 112

3. Address Book Settings.................................... 114

Registering New Addresses ................................ 114

Modifying Addresses ........................................... 114

Copying Addresses ............................................. 115

Deleting Addresses ............................................. 115

Exporting Address Books .................................... 116

Importing Address Books .................................... 117

4. Job Button Settings ......................................... 118

Registering New Job Buttons .............................. 118

Copying Job Buttons ........................................... 121

Editing Jobs ......................................................... 122

Exporting Job Buttons ......................................... 123

Importing Job Buttons.......................................... 124

5. Device Configuration.......................................125

Network Setting ................................................... 126

Language/Timezone............................................ 127

Date/time settings................................................ 127

Auto Logout ......................................................... 128

6. Server Settings................................................129

E-mail Server....................................................... 130

FAX...................................................................... 131

Authentication Server .......................................... 132

Address Book Server........................................... 133

FTP Server .......................................................... 134

Proxy Server........................................................ 134

7. System Settings ..............................................135

Backing Up All Settings ....................................... 136

Restoring All Settings .......................................... 136

Export Error Log .................................................. 137

Version Information ............................................. 137

Version Up........................................................... 137

8. System Administration.....................................138

Administrator Settings ......................................... 138

9. Certificates ......................................................139

Delete Certificates ............................................... 139

10. Private Key ....................................................140

Delete Private Key............................................... 140

11. Device Operation Screen ..............................141

Device detail settings........................................... 141

Setting a Password.............................................. 142

Accessing from an External Terminal's Web

Browser ............................................................... 143

Chapter 6 User Settings

1. User Settings...................................................145

2. User Administration .........................................146

3. Address Book Settings ....................................148

Registering New Addresses ................................ 149

Modifying Addresses ........................................... 149

Copying Addresses ............................................. 149

4. Job Button Settings ......................................... 150

Registering New Job Buttons .............................. 150

Copying Job Buttons ........................................... 150

Editing Jobs ......................................................... 151

Exporting Job Buttons ......................................... 151

Importing Job Buttons.......................................... 151

Chapter 7 ScanFront Administration Tool for

SF400

1. About ScanFront Administration Tool for

SF400.............................................................. 153

2. Installing ScanFront Administration Tool for

SF400.............................................................. 154

System Requirements ......................................... 154

Installation ........................................................... 154

3. ScanFront Administration Tool for SF400

Setup............................................................... 156

Starting ScanFront Administration Tool for

SF400 .................................................................. 156

Registering ScanFront Scanners......................... 156

4. Managing the ScanFront Scanners................. 158

Selecting a ScanFront ......................................... 158

Checking ScanFront Connections ....................... 158

Entering Passwords............................................. 158

Changing IP Addresses and Device Names ....... 159

Checking Detailed Information on the ScanFront 159

Displaying the Web Menu.................................... 160

Batch Processing................................................. 160

Importing/Exporting Administration Data ............. 160

Chapter 8 Maintenance

1. Routine Cleaning............................................. 162

Cleaning the Scanner Unit................................... 162

Cleaning the Touch Panel................................... 162

Cleaning the Scanning Glass and Rollers........... 163

Cleaning the Retard Roller .................................. 165

Cleaning the Feed Roller..................................... 167

2. Replacing the Rollers ......................................169

Exchange Roller Kit............................................. 169

Checking the Page Count and Resetting the

Counter................................................................ 170

Chapter 9 Troubleshooting

1. Troubleshooting...............................................173

2. Error Messages ...............................................178

3. Initializing ScanFront .......................................183

Chapter 10 Appendices

1. Specifications ..................................................185

Unit Specifications ............................................... 185

Network Specifications ........................................ 187

Transfer Destinations .......................................... 187

AC Adapter (100 to 240 V type) .......................... 187

Consumable Parts ............................................... 187

External Dimensions............................................ 188

2. Index................................................................189

Chapter 1 Before Use

1. Important Safety Instructions.............................14

Installation Location ...............................................14

Power ..................................................................... 15

Moving the Scanner ...............................................15

Handling .................................................................15

Disposal ................................................................. 17

2. Features of the ScanFront 400..........................18

ScanFront 400........................................................ 18

3. Names and Functions of Parts ..........................21

Front and Document Feed and Eject Trays ........... 21

Rear ....................................................................... 22

4. Network Environment ........................................23

Network Environment .............................................23

Directory Service Support ......................................24

1. Important Safety Instructions

At least

15.75" (40 cm)

At least

25.59" (65 cm)

To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.

Chapter 1 Before Use

❏ Installation Location

The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements.

● Provide adequate space around the scanner for operation, maintenance, and ventilation.

● Avoid installing the machine in direct sunlight. If this is unavoidable, use curtains to shade the scanner.

● Avoid locations where a considerable amount of dust accumulates.

● Avoid warm or humid locations, such as in the vicinity of a water faucet, water heater, or humidifier, and avoid locations where the fumes from ammonia, paint thinner, or other volatile chemicals may be present.

● Avoid locations that are subject to vibration.

● Avoid exposing the scanner to rapid changes in

temperature. If the room in which the scanner is installed is cold but rapidly heated, water droplets (condensation) may form inside the scanner. This may result in a noticeable degradation in scanning quality.

The following conditions are recommended for optimal scanning quality: Room temperature: 10 °C to 32.5 °C (50 °F to

90.5 °F) Humidity: 20% to 80% RH

● Avoid installing the scanner near equipment that generates a magnetic field (e.g. speakers, televisions, or radios).

Chapter 1 Before Use

WARNING

❏ Power

● Connect only to a power outlet of the rated voltage

and power supply frequency (either 120 V, 60 Hz or 220-240 V, 50/60 Hz, depending on your region).

● Do not connect other electrical equipment to the same power outlet to which the scanner is connected. Also, when using an extension cord, make sure that the extension cord is rated for the current requirements of the scanner.

● Never try to disassemble the AC adapter or modify it in any way, as this is extremely dangerous.

● The power cord and AC adapter may become damaged if they are often stepped on or if heavy objects are placed on them. Continued use of a damaged power cord and AC adapter can lead to an accident, such as a fire or electrical shock.

● Do not use the power cord while it is coiled.

● Do not pull directly on the power cord. When

disconnecting the power cord, grasp the plug and remove it from the outlet.

● Keep the area around the power plug clear of objects so that the power cord can be disconnected easily in an emergency.

● Use only the AC adapter provided with this scanner. Also, do not use the AC adapter provided with the scanner with any other electrical devices.

Model: MG1-5039

● If you have any questions regarding the power supply, contact your local authorized Canon dealer or service representative for further information.

❏ Moving the Scanner

● When moving the scanner, always hold it with both

hands to avoid dropping it. The weight of the scanner unit is approximately 9.92 lbs (4.5 kg).

● Before moving the scanner, make sure the document tray is closed and the interface cable and AC adapter are disconnected. If the scanner is transported with these items connected, the plugs and connectors may be damaged due to excessive force applied to them during movement.

❏ Handling

Note the following precautions whenever using the scanner. Failure to do so may result in a fire or electric shock.

■ Never use alcohol, benzene, paint thinner, aerosol sprays, or any other highly flammable substance near the scanner.

■ Do not cut, damage, or modify the power cord or AC adapter. Do not place heavy objects on the power cord or AC adapter, and do not pull or excessively bend the power cord.

Chapter 1 Before Use

CAUTION

■ The supplied power cord set is intended for use with this scanner only. Do not use it with other electronic equipment. In addition, do not use power cord sets other than the one supplied with the scanner. Doing so may result in fire or electric shock.

■ Never connect the power cord when your hands are wet.

■ Do not connect the scanner to a multiplug power strip.

■ Do not knot or coil the power cord, as this may result in a fire or electric shock. When connecting the power cord, make sure that the power plug is securely and completely inserted into the power outlet.

■ Never try to take the scanner apart or modify it in any way.

■ Never try to take the AC adapter apart or modify it in any way, as this is dangerous and may lead to a fire or electric shock.

■ Do not use flammable aerosol sprays near the scanner.

■ When cleaning the scanner, turn the power OFF and disconnect the power cord from the power supply.

■ Clean the scanner using a slightly dampened cloth which has been well wrung out. Never use alcohol, benzene, paint thinner, or any other flammable substances.

■ If the scanner makes strange noises, or gives off, smoke, heat, or strange odors, or the scanner does not function or other abnormalities occur when you use the machine, immediately turn the power OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative for further information.

■ Do not drop the scanner, or subject it to impact or strong shock. Should the scanner ever become damaged, immediately turn the power OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced.

■ Before moving the scanner, make sure to turn the power OFF, and disconnect the power plug from the power outlet.

■ Do not install the scanner on a surface that is unstable or tilted, or in an area subject to excessive vibrations, as this may cause the scanner to fall, resulting in personal injury or damage to the scanner.

■ Do not block the ventilation openings. Doing so could cause the scanner to overheat, creating a risk of fire.

Chapter 1 Before Use

■ Never place small metal objects such as staples, paper clips, or jewelry on the scanner. These items may fall into the scanner, and cause a fire or electric shock. Should such objects ever fall inside the scanner, immediately turn the power OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service representative to have the unit serviced.

■ Do not install the scanner in a humid or dusty location. Doing so may result in a fire or electric shock.

■ Do not place objects on top of the scanner, as they may tip over and fall, resulting in personal injury.

■ Do not use the scanner with a power supply voltage other than 120/220-240 VAC. Doing so might cause fire or electric shock.

■ When disconnecting the power cord, grasp it firmly by its plug. Do not pull directly on the power cord, as this may damage or expose the cord’s internal wiring, resulting in a fire or electric shock.

■ Leave sufficient space around the power plug so that it can be disconnected easily. If objects are placed around the power plug, you will be unable to disconnect it in an emergency.

■ Do not allow water or flammable substances (alcohol, paint thinner, benzene, etc.) to spill into the scanner, as this may result in a fire or electric shock.

■ Turn OFF the power for safety when not using the scanner for a long period of time, such as overnight. Also, turn OFF the power, and disconnect the AC adapter from the scanner and disconnect the power cord from the power outlet for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.

■ Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in the scanner, immediately disconnect the power cord to stop the scanner.

■ Be careful when placing paper in the scanner and when removing jammed paper. It is possible to cut your hand on the edge of a sheet of paper.

❏ Disposal

● Prior to disposing of the scanner, initialize the

scanner to ensure that the registered data is deleted.

● When disposing of the scanner, make sure to follow all local ordinances and laws or consult with the retailer who sold you the scanner.

2. Features of the ScanFront 400

The main features of the ScanFront 400 are described below.

Chapter 1 Before Use

❏ ScanFront 400

● Compact Network Document Scanner

The network document scanner has a compact design of

12.01" (W) × 9.96" (D) × 8.03" (H) (305 mm (W) × 253 mm (D) × 204 mm (H)) when the feed tray is detached. You can scan documents in a range of sizes from business cards to A4/LTR size.

● Supports Transfer to a Variety of Destinations

You can transfer scanned image files to the following types of destinations via a network. – Shared folders – FTP Servers (excluding FTP servers that require

firewall settings) – E-mail addresses – Fax (via an Internet fax service)

● Variety of Scanning Modes

The scanner is equipped with five scanning modes: Black and White, Error Diffusion, Text Enhance, Gray, and Color.

● Long Document Scanning

The scanner is equipped with a scanning mode that can automatically detect long document sizes.

* The available scanning modes vary depending on the file

format of the image to be transferred.

● Fast Document Feeding

The scanner can scan a maximum of 45 A4 documents per minute.

* Scanning conditions: Black and white, simplex, 200 dpi

● High Image Quality

The 600 dpi optical resolution sensor incorporated in the scanner enables documents to be scanned with high image quality.

● Supports USB Memory

The scanner supports saving image files to USB memory to enable you to move them to destinations not connected to or not using a network.

● Touch Panel Operation

The 10.1-inch TFT WSVGA (1024 x 600 dots) screen with a touch panel enables you to perform all scanner operations by touching the screen.

● Supports Mouse and Keyboard

In addition to touch-panel operation, you can also use a mouse and keyboard to operate the scanner. (See p. 44.)

● ScanFront Administration Tool for SF400

By installing the supplied ScanFront Administration Tool for SF400 software, you can simultaneously manage multiple ScanFront scanners on the network.

* Set [Allow remote operation] to [ON]. (See p. 142.)

Chapter 1 Before Use

● Job Buttons

Pre-registering destinations and scan conditions as jobs enables you to scan by selecting a job button.

● Shared Address Book and Shared Job Button

The Shared Address Book and Shared Job Buttons are available for use by all users.

● My Address Book and My Job Button

In addition to the address book and job buttons shared by all users, a My Address Book and My Job Button are available for each user.

● Supports Directory Services

The scanner supports directory services (Active Directory and OpenLDAP), which enables you to reference and use user accounts and e-mail addresses registered on a domain server and LDAP server.

● Functional Restrictions

The scanner enables you to restrict, for example, the destinations and Home screen available to each user.

● Auto Size Detection

The scanner can detect the size of a scanned document and erase the white space around the image.

● Auto Color Detection

The scanner can automatically detect whether a document is color or black and white, and save the scanned images accordingly.

● Folio Scanning

The scanner can scan both sides of a document folded in half and create a single scanned image.

● Double Feed Detection by Length

When the scanner detects a double feed by comparing the lengths of documents, it stops feeding.

* Using the length of the first document as a reference, the

scanner detects a double feed when a document of a different length is fed.

● Double Feed Detection by Ultrasonic Function

In addition to the double feed detection function that compares the lengths of documents, the scanner is equipped with a double feed detection function that uses an ultrasonic sensor.

● Double Feed Retry

When a double feed has occurred, this function returns the document to the document feeder and re-feeds the pages.

● Skip Blank Page Function

The scanner scans both sides of a document and skips saving the image of any side it determines to be a blank page.

● Deskew

If the scanner detects from a scanned image that the document was fed askew, the image is straightened.

● Image Rotation

The scanner can rotate a scanned image in 90° increments, or detect the text orientation within the document, and then rotate the image in 90° increments so that the orientation of the text is correct.

● Eliminates Bleed-Through

The scanner prevents the images on the reverse side of thin documents from appearing on the scanned pages.

● Dropout and Color Enhancement Functions

The scanner is equipped with a dropout function that allows you to specify one color (red, blue, or green) to omit, and a function to enhance a specified color when scanning.

● Text Enhance Mode

The background color of the text are processed to enhance the text portions and make them easy to read.

* This function may not work effectively for some documents.

● Card Scanning

You can scan credit cards and IC cards that conform to ISO standards.

● Passport Scan

You can scan passports using the optional carrier sheet (for passports).

● Prescan

This function prescans the first page of a document at the start of scanning, and then stops scanning so that you can view the results to adjust the brightness and contrast before scanning the entire document.

● Auto Start

The scanner is equipped with an auto start function, which enables scanning to be automatically started when a document placed in the feeder is detected.

Chapter 1 Before Use

3. Names and Functions of Parts

The names and functions of the parts of the ScanFront are shown below.

❏ Front and Document Feed and Eject Trays

b Document Eject Tray

c Panel Unit

d Touch Panel

e Lock Lever

f Document Guides

g Document Feed Tray

h Feed Support

i Feed Extension Support

Chapter 1 Before Use

Open this tray when using the ScanFront.

Open this when there is a paper jam or to perform maintenance. (See p. 53.)

Touch this screen to operate the ScanFront.

Locks the panel unit. Pull the lever toward you to unlock the panel unit. (See p. 53.)

Adjust these to match the width of the document. (See

p. 47.)

Place documents here. (See p. 43.)

Pull this out to support loaded documents.

Open this when placing long paper in the scanner.

a Tray Extension

Open this to prevent scanned documents from slipping off.

Chapter 1 Before Use

j Document Eject Stopper

This prevents the ejected documents from falling out of the document eject tray and aligns their leading edges. It can be moved to match the length of the document. The angle of the document eject stopper on the document eject tray will change depending on the volume of documents ejected.

k Power button

Press this to turn on the scanner. When pressed, the power indicator is lit. Use the Power OFF button on the touch panel to turn the power OFF. The power button lights or flashes as follows depending on the scanner status.

Power Button Indication Description

Lit Power is on

Flashing Low power mode

l USB Port (Front)

Connect a USB1.1/Hi-Speed USB2.0 compatible USB memory device, USB keyboard, or USB mouse.

m Eject Tray Support

Open this when scanning multiple documents of varying sizes at one time. Scanned documents are arranged in the tray by supporting and lifting up the document eject tray from the bottom.

❏ Rear

n Kensington Slot

This is an anti-theft slot that enables a key chain or lock to be connected to prevent theft.

o Power Connector (24 V DC)

Connect the plug of the supplied AC adapter. (See p. 27.)

p LAN Port (RJ-45)

Connect an RJ-45 (10Base-T/100Base-TX/1000Base-T) compatible network cable. (See p. 28.)

q USB Ports (Rear Right)

Connect a USB1.1/Hi-Speed USB2.0 compatible USB memory device, USB keyboard, or USB mouse.

Chapter 1 Before Use

4. Network Environment

The network environment required to use the ScanFront is described below. To obtain details on your network environment, contact your network administrator.

❏ Network Environment

● Network Protocol

The scanner uses TCP/IP protocol to connect to the network.

● IP Address Assignment

The TCP/IP protocol uses one IP address for each device connected to the network. Consult your network administrator to determine the IP address to assign to the scanner.

● DHCP Support

The scanner supports DHCP (Dynamic Host Configuration Protocol). A DHCP server provides a network environment in which IP addresses can be obtained automatically from the DHCP server, so there is no need to set an IP address for the scanner.

* The number of IP addresses that can be obtained using

DHCP is managed by the network administrator. For details, consult your network administrator.

● 1000Base-T Support

The scanner supports 1000Base-T. However, communication may be slower than the communication speed of the network, depending on the other devices connected to the network and the type of hub.

● SMTP (E-mail) Server

The scanner supports an SMTP server, so you can send image files directly from the scanner by e-mail.

● FTP Server

The FTP server function supports an FTP server configured within the local network, and is unable to send to an FTP server that requires firewall settings.

● Fax

Scanned images can be sent to specified addresses as fax documents by sending e-mails that include the scanned images as attachments to an Internet fax service. Therefore, you must specify message formats and addresses in the method prescribed by your Internet fax service.

● Printer

By using the FTP print function of a printer connected to the same network with the ScanFront, you can print scanned images.

❏ Directory Service Support

● Active Directory

Active Directory is a directory service adopted by Windows 2000, and information registered to Active Directory can be used on other computers. The ScanFront allows user information registered to the domain server registered as the authentication server to be used for authentication to log in to the ScanFront.

* A domain server that uses Windows NT Server for the

operating system cannot be registered as an authentication server.

● OpenLDAP Server

The scanner supports OpenLDAP servers that can be connected to with the LDAP (Lightweight Directory Access Protocol) protocol. You can authenticate ScanFront users and reference email addresses for registration to the address book using the user information registered on the OpenLDAP server.

Chapter 1 Before Use

Chapter 2 ScanFront Setup

1. Before Setting Up the Scanner..........................26

Installation Location ...............................................26

Connecting the AC Adapter ...................................27

Connecting the Network Cable ..............................28

2. Turning the Power ON and OFF........................29

Turning the Power ON ........................................... 29

Turning the Power OFF..........................................30

3. Configuring the Scanner Settings ......................31

Administrator Settings ............................................ 31

4. Configuring Administrator Settings ....................34

Logging In to the Administrator Settings................34

Network Setting......................................................35

Administrator Password ......................................... 36

Backup/Restore Setting Information ......................37

Select Login Type .................................................. 38

Roller Counter Reset..............................................38

Format ScanFront .................................................. 39

Network Test .......................................................... 39

Chapter 2 ScanFront Setup

At least

15.75" (40 cm)

At least

25.59" (65 cm)

1. Before Setting Up the Scanner

Before setting up the scanner, you need to move it to the installation site, and connect the AC adaptor and network cable.

❏ Installation Location

The performance of this scanner is affected by the environment in which it is installed. Make sure that the location where the scanner is installed meets the following environmental requirements

● Provide adequate space around the scanner for operation, maintenance, and ventilation.

● Avoid installing the machine in direct sunlight. If this is unavoidable, use curtains to shade the scanner.

● Avoid locations where a considerable amount of dust accumulates.

● Avoid locations that are subject to vibration.

● Avoid exposing the scanner to rapid changes in

Room temperature: 10 °C to 32.5 °C (50 °F to

90.5 °F) Humidity: 20% to 80% RH

● Avoid installing the scanner near equipment that generates a magnetic field (e.g. speakers, televisions, or radios).

❏ Connecting the AC Adapter

CAUTION

The shape of the power plug varies by country and region.

Follow the procedure shown below to connect the AC adapter.

Make sure to use only the AC adapter and power cord included with the scanner.

a Connect the power cord and AC adapter. b Insert the plug of the AC adapter into the power connector. c Connect the power cord to the wall outlet.

Chapter 2 ScanFront Setup

❏ Connecting the Network Cable

Insert the network cable connector (RJ-45) into the LAN port.

Chapter 2 ScanFront Setup

IMPORTANT

Home screen

Power button

2. Turning the Power ON and OFF

Use the power button to turn the scanner ON, and press the [Power off] button on the touch panel to turn it OFF.

❏ Turning the Power ON

Press the power button to turn the scanner ON. The power button lights, and the Home screen or the login screen appears.

• Wait a moment for the Home screen to appear after pressing the power button to turn the scanner ON.

• When the power indicator is lit but nothing appears on the touch panel, Display Off has activated to turn the panel display off. You can touch the touch panel to restore the display. (See

“Adjust the wait time until the display automatically turns off.” on p. 141.)

• When the power indicator is flashing but nothing appears on the touch panel, the Low Power mode has activated to temporarily stop scanner operations. To switch out of Low Power mode, press the power button. (See “Adjust the wait

time until the Low Power Mode.” on p. 142.)

❏ Turning the Power OFF

IMPORTANT

Press the [Power off] button displayed at the bottom left of the panel to turn the scanner OFF.

• When restarting the scanner, wait at least 5 seconds after turning the power OFF before turning it ON again.

• If the scanner stops responding, press and hold the power button to shut down the system, and then press the power button to turn the scanner ON again. In such cases, settings configured immediately before shutting down may be lost.

• After ScanFront transitions to Low Power Mode while not connected to a network, power will automatically turn OFF when the scanner is not operated for approximately 4 hours.

Chapter 2 ScanFront Setup

Hint

3. Configuring the Scanner Settings

ScanFront setup is performed from the Administrator Settings of the Home screen. Configure network settings and other settings for using the ScanFront.

❏ Administrator Settings

The following items are available for administrator settings. For details, see “Configuring Administrator Settings” on p. 34.

The some functions are not available for general users to configure in the User Settings.

Setting Item Description Administrator Settings User Settings

User Administration

Address Book Settings

Job Button Settings

Device Configuration Configure the scanner settings.

Network Settings

edit settings in the User Settings, and some settings cannot be edited.

Register and edit entries in the Shared Address Book. You can register and edit entries in the Shared Address Book and My Address Book in the User Settings. Users whose function privileges are restricted by the administrator cannot perform registration and editing.

Register and edit jobs for Shared Job Button. You can register and edit jobs for Shared Job Button and My Job Button in the User Settings. Users whose function privileges are restricted by the administrator cannot perform registration and editing.

Confirm the [Device Name] and [IP Address] settings of the scanner.

Ye s (See p. 102)

Ye s (See p. 114) Yes (See p. 148)

Ye s (See p. 118) Yes (See p. 150)

Ye s (See p. 126) No

Yes, partially. (See

p. 146)

Chapter 2 ScanFront Setup

Setting Item Description Administrator Settings User Settings

Language/Timezone

Date/time settings Set date/time for the ScanFront scanner. Yes (See p. 125) No

ScanFront Maintenance

Format ScanFront

Server Settings

E-mail Server / FAX

Authentication Server

Address Book Server

FTP Server

Proxy Server

System Settings Configure the settings for managing the scanner.

Backup All Settings / Restore All Settings

Version Info

Set the language displayed on the touch panel and the geographic region where it will be used.

You can configure the display off setting, reset the roller counter, and configure the password.

Use this when you want to change the operating environment or discard all current setting configurations.

Configure settings for saving image files to the FTP server.

Configure the server to use when using a proxy server.

Back up or restore the scanner settings. Yes (See p. 135) No

Display the version information, and update the version, of the ScanFront module.

Ye s (See p. 125) No

Ye s (See p. 183) No

Ye s (See p. 130) No

Ye s (See p. 132) No

Ye s (See p. 133) No

Ye s (See p. 134) No

Ye s (See p. 134)

Ye s (See p. 137) No

Chapter 2 ScanFront Setup

Setting Item Description Administrator Settings User Settings

System Administration Perform system administration for the ScanFront.

Network test

Administrator Settings

Test the communication between the ScanFront and other devices on the network.

Set the password and email address of the administrator.

Ye s (See p. 39) No

Ye s (See p. 138) No

4. Configuring Administrator Settings

Enter the administrator password and log in to configure administrator settings.

Chapter 2 ScanFront Setup

❏ Logging In to the Administrator Settings

Follow the procedure below to configure the [Device name] and [IP address] needed to connect the scanner to a network.

1. Press [Administrator setting].

The [Administrator Password] input box appears.

2. Press [OK] to display the [Administrator setting]

screen.

No administrator password is set by default.

Chapter 2 ScanFront Setup

IMPORTANT

3. Select the setting item to configure.

❏ Network Setting

Configure the device name and IP address used for connecting the ScanFront to a network with [Network Setting] of the Device Configuration screen.

• Configure network settings while the network cable is connected to the scanner. If the network cable is not connected to the scanner, you will not be able to verify or modify settings in the network settings screen.

• The device name is the name for the scanner used on the network. When changing this setting, make sure to select a unique name that is different from those of all other devices.

• The device name can be a combination of letters (A-Z, a-z), numbers (0-9), and hyphens (-) up to 15 characters long.

• The device name must begin with a letter. You cannot end the device name with a hyphen.

• When a DHCP server is not used to assign IP addresses, clear the [DHCP server Enable] check box, and enter a fixed address. For details, contact your network administrator.

Chapter 2 ScanFront Setup

CAUTION

• If the DHCP server is enabled and the DNS server information is not obtained properly, clear the [Automatic retrieval] check box and then enter the address of the each server.

❏ Administrator Password

Configure the administrator password used for restricting login to the Administrator Settings with [Administrator setting] of the System administration screen.

Be careful with the administrator password. If you forget the password, you will have to reformat the scanner, and all registered data will be lost.

❏ Backup/Restore Setting Information

IMPORTANT

Back up or restore setting information using a shared folder on the network at the following times.

When adding another ScanFront

When adding, for instance, another ScanFront, back up the setting information that was set on the first ScanFront, and then restore the setting information on the other ScanFront.

When updating the version of the ScanFront

Back up the setting information before you update the version of the ScanFront, and then restore the setting information after the version update is finished.

When submitting the ScanFront for repairs

Before you submit the ScanFront for repairs, back up the setting information of the ScanFront.

Chapter 2 ScanFront Setup

Before you submit the ScanFront for repairs, back up the setting information and then initialize the ScanFront. (See “Initializing

ScanFront” on p. 183.)

Chapter 2 ScanFront Setup

❏ Select Login Type

Configure the screen that appears when users log in with [Administrator setting] of the System administration screen. For details, see “Login Screen” on p. 59.

❏ Roller Counter Reset

Reset the counter after replacing the feed roller when the scanner no longer feeds properly. For details, see

“Replacing the Rollers” on p. 169.

Chapter 2 ScanFront Setup

❏ Format ScanFront

Initialize the ScanFront clears all the settings registered to the ScanFront.

Initialize the ScanFront at the following times. For details,

see “Initializing ScanFront” on p. 183.

When submitting the ScanFront for repairs

Before you submit the ScanFront for repairs, initialize the ScanFront to protect the saved user information.

When changing the operating environment

Delete all the user information registered on the ScanFront when, for instance, the users have changed because you have changed the installation location.

❏ Network Test

Confirm whether communication is enabled between the ScanFront and other devices on the network. Enter the IP address of a device and press the [Connection test] button to ping the specified IP address and confirm whether communication with the device is enabled.

Chapter 3 Handling

1. Documents.........................................................41

Plain Paper.............................................................41

Business Card........................................................ 42

Card (plastic)..........................................................42

Passport ................................................................. 42

2. Preparing the Scanner.......................................43

Preparing the Document Feed Tray and Eject

Tray ........................................................................43

Changing the Feed Method.................................... 44

USB Port ................................................................44

3. Placing Documents............................................46

Placing a Document ............................................... 46

Placing a Folded Document...................................47

Placing a Long Document......................................48

Placing a Card........................................................ 48

Placing a Carrier Sheet .......................................... 49

Placing a Carrier Sheet for Passports.................... 50

4. Clearing a Paper Jam or Double Feed Error .....52

1. Documents

IMPORTANT

The ScanFront can scan documents in a range of sizes from business cards to A4/LTR. It is possible to feed documents of the following sizes and thicknesses depending on the feeding method used.

Chapter 3 Handling

❏ Plain Paper

Size

Width: 1.97" to 8 1/2" (50 mm to 216 mm) Length: 2.13" to 14.02" (54 mm to 356 mm) (up to 120" (3,048 mm) in Long Document mode)

Thickness for Page Separation ON

7.2 lb to 57 lb bond (27 g/m

Thickness for Page Separation OFF

7.2 lb to 68 lb bond (27 g/m2 to 255 g/m2)

Loading capacity

A4 size or smaller: 60 sheets (21 lb bond (80 g/m Larger than A4 size: 40 sheets (21 lb bond (80 g/m Make sure stacks do not exceed 10 mm in height (including curls) for either of the above.

A document must meet the following criteria to be scannable:

• When scanning a multipage document, pages must be grouped together so that they have the same size, thickness, and weight. Scanning different types of paper at one time can cause the scanner to jam.

• Always make sure that the ink on a document is dry before scanning it. Scanning documents with the ink still wet may soil the rollers or scanning glass, cause lines or smudges to appear on images, or dirty other documents.

to 209 g/m2)

• Always clean the rollers or scanning glass after scanning a document written in pencil. Scanning documents with pencil written on them may soil the rollers or scanning glass, cause stripes to appear in images, or dirty other documents.

• When scanning a two-sided document that is printed on thin paper, the image on the opposite side of each page may show through. Adjust the brightness in the scanning conditions before scanning the document.

• When scanning thin paper documents, feed errors may occur depending on the paper type, and the documents may be scanned and ejected out of order.

• Laminated documents may not be scanned correctly,

))

depending on the document.

• Note that scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, scan a photocopy of the document or use an optional carrier sheet.

Wrinkled or creased documents

Curled documents Coated paper

Torn documents

Documents with paper clips or staples

Carbon paper

Extremely thin, translucent paper

Documents with excessive paper particles

❏ Business Card

IMPORTANT

CAUTION

Size

Width: 1.97" (50 mm) and above Length: 3.35" (85 mm) and above

Thickness

101.33 lb Cover (380 g/m

• We recommend placing business cards horizontally. Vertically placed business cards may not feed properly depending on their size.

• If the stack of business cards that you placed is not fed properly, reduce the number business cards.

• Business cards may sometimes be stacked in the wrong order when they are ejected, depending on the size and thickness of the business cards, and the orientation that they are loaded.

) and below

❏ Card (plastic)

Size

2.12" x 3.37" (54 mm x 86 mm) (ISO standard)

Card thickness

0.055" (1.4 mm) or smaller

Orientation

Horizontal feeding only

Embossed cards

Embossed cards can be scanned.

Loading capacity

10 cards (non-embossed), 1 card (embossed)

Chapter 3 Handling

• When scanning cards, place them to be fed horizontally. If you place cards to be fed vertically, they may not be ejected properly, and cards that get jammed may be damaged when you remove them.

• Embossed cards may not be able to be scanned correctly, depending on the type of embossment.

• When scanning cards, set [Double feed detection by Ultrasonic] to [OFF] in the Detailed Settings screen. (See

p. 87.)

❏ Passport

Size

3.46" × 4.92" (88 mm × 125 mm) (ISO standard) Insert the passport into an optional carrier sheet (passport type) in an opened state.

Thickness

0.236" (6 mm) or less (including carrier sheet)

Chapter 3 Handling

Hint

2. Preparing the Scanner

When placing a document in the scanner, pull out the tray extension based on the size of the document and raise the document eject stopper if necessary. After placing the document, change the feed method (i.e., set [Non Separation Feeding Mode] to [ON] or [OFF]) in the ScanFront's Detailed Settings screen according to the type of document placed.

❏ Preparing the Document Feed Tray and

Eject Tray

Prepare the trays in accordance with the type of document.

1. Open the document eject tray a.

2. Open the feed support b.

• When scanning documents of different size at the same time, the scanned documents may not collect neatly on the eject tray. In such cases, scan with the tray extension extended.

• Pull out the center tray extension when output documents are likely to fall out of the tray.

Chapter 3 Handling

IMPORTANT

USB Memory

❏ Changing the Feed Method

Set [Non Separation Feeding Mode] to [ON] or [OFF] in the Detailed Settings screen according to the feed method of the document.

OFF

When you want to scan multiple documents while separating each sheet one at a time, set [Non Separation Feeding Mode] to [OFF].

When you want to scan continuous documents, such as receipts, without separating each sheet or scan documents made of thick paper, set [Non Separation Feeding Mode] to [ON].

❏ USB Port

You can insert a USB memory device into the USB port to store image files.

You can also connect a USB keyboard and USB mouse to operate the ScanFront.

When scanning multiple page documents that are fastened together, such as invoices, place the documents so that the edge that is fastened together is facing down.

• The scanner will not start if you turn the power ON while a USB memory device is inserted. Insert the USB memory device after the scanner starts up and the Home screen appears.

• Use USB memory that is not write-protected. If the USB memory is write-protected, data cannot be written to the USB memory.

• This scanner does not support USB memory equipped with password security, data encryption, or functions other than data storage.

• Make sure that the USB memory has sufficient space to store images.

Chapter 3 Handling

3. Placing Documents

When placing documents into the scanner, place them face down into the tray with the top edge of the document at the bottom of tray.

❏ Placing a Document

Follow the procedure below to place a document.

1. Adjust the document guides to be wider than the

width of the document.

2. Fan the document.

3. Place the document face down with its top edge at

the bottom of the tray.

Chapter 3 Handling

IMPORTANT

Loading mark

4. Adjust the document guides to fit the width of the

document.

Make sure that document stacks placed in the feed tray do not exceed the document guides.

The number of sheets that you can place in the scanner at one time varies by paper size as follows.

A4/LTR Size or Smaller:

Less than 60 sheets (22 lb bond (80g/m stacks do not exceed 10 mm in height (including curls).

)). Make sure

Sizes Larger than A4/LTR:

Less than 40 sheets (22 lb bond (80g/m

)). Make sure

stacks do not exceed 10 mm in height (including curls).

❏ Placing a Folded Document

Folio Scan enables you to scan documents that are larger than A4/LTR and therefore do not fit in the feeder. (The maximum size is 11" × 17"/A3.) To use the function, fold the document in half lengthwise and place it into the feeder. The ScanFront will scan both sides and combine the scanned images into a single image.

• When folding the document, align the right and left sides and create a sharp, straight fold. Otherwise the document may jam or the image may not be aligned properly.

• The fold line itself will not be scanned. Keep this in mind if there is content such as photos, diagrams, or text that spans the fold.

Chapter 3 Handling

Hint

IMPORTANT

• For Folio scanning, set [Non Separation Feeding Mode] to [ON]. Place documents one at a time.

• Adjust the document guides to fit the width of the document. Otherwise, the image may scan as skewed or shifted.

• When placing folded documents, place the document into the scanner so that the fold is on the right side. The side of the folded document facing you will become the right side of the combined image.

• When scanning a document that is folded in half, set [Scanning Side] to [Folio].

• The maximum size for combined images is A3. When scanning a folded document of a size other than the standard formats, set [Page Size] to [Auto size].

• When scanning a document that is folded in half, set [Resolution (dpi)] to 300 dpi or less.

• When scanning a document that is folded in half, the [Double feed detection by Ultrasonic] function cannot be used.

❏ Placing a Long Document

You scan documents up to 120" (3048 mm) in length.

• When scanning a long document, set [Page Size] to [Auto size (Long)].

• When scanning a long document, set [Resolution (dpi)] to 200 dpi or less.

• You cannot set [Scanning Side] to [Folio] when scanning a long document.

❏ Placing a Card

When you want to scan a card, follow the procedure below to place the card.

1. Set [Non Separation Feeding Mode] to [ON].

2. Adjust the document guides to match the width of the

card.

3. Place the card face down with the top edge at the

bottom of the tray.

CAUTION

• Place the cards one at a time.

Hint

CAUTION

IMPORTANT

Lock lever

• When scanning cards, place them to be fed horizontally. If you place cards to be fed vertically, they may not be ejected properly, and cards that get jammed may be damaged when you remove them.

• When scanning cards, set [Double feed detection by Ultrasonic] to [OFF] in the Detailed Settings screen. (See

p. 87.)

• Pull the lock lever and open the panel unit before removing a placed card. Inserting a finger into the scanner while the panel unit is closed may result in an injury.

Chapter 3 Handling

❏ Placing a Carrier Sheet

When scanning a document that requires extra protection from damage, insert the document into an optional carrier sheet before placing it in the scanner.

1. Set [Document type] to [Carrier sheet] in the Detailed

Settings screen. (See p. 92.)

2. Insert the document into the carrier sheet.

3. Load the document with the page you want to scan

facing down.

After placing the document, align the document guides with both edges of the document.

When scanning cards without embossing, up to 10 cards can be placed on the scanner at the same time. In such cases, set [Document type] to [Extra-thick paper/plastic card] in the Detailed Settings screen. (See p. 92.)

• If the carrier sheet or passport is not loaded properly, you may get a document jam or not get a scan image as intended

• When [Carrier sheet] is selected, [Double feed detection by Ultrasonic] will be set to [OFF] automatically.

• Insert documents straight into the center of the carrier sheet. Proper scanning will not be possible if the document is too close to either side, tilted, or protruding from the carrier sheet.

• The maximum thickness that can be scanned is 33.53 lb bond

CAUTION

(0.00591" (127 g/m2 (0.15 mm))). If the thickness exceeds

33.53 lb bond (0.00591" (127 g/m2 (0.15 mm))), the scanner may break down due to problems such as paper jam.

• Depending on the condition of the carrier sheet, the scanned image may be cut off and the scanner's correction functions may not operate properly. In such cases, specify a larger paper size (e.g., A4) in the [Page Size] setting.

• The carrier sheet is a consumable item. Replace it as necessary, if there are visible scratches or smudges, for example. The general replacement cycle for the carrier sheet is about 1,000 scans involving a single sheet of 21 lb bond (80 g/m2) paper per scan.

Chapter 3 Handling

❏ Placing a Carrier Sheet for Passports

When scanning a passport, insert the passport into an optional carrier sheet for passports before placing it in the scanner.

1. Set [Document type] to [Carrier sheet (passport

type)] in the Detailed Settings screen. (See p. 92.)

2. Open the page of the passport that you want to scan

and insert it into the carrier sheet.

3. Place the document with the side you want to scan

facing down.

Adjust the document guides on both sides of the document after placing the document.

• If the carrier sheet and passport are not placed properly, paper jams may occur or the document may not be scanned properly.

• When [Carrier sheet (passport type)] is selected, [Double feed detection by Ultrasonic] will be set to [OFF] automatically.

IMPORTANT

• Depending on the condition of the carrier sheet or passport, the scanned image may be cut off and the scanner's correction functions may not operate properly. In such cases, specify a larger paper size (e.g., A4) in the [Page Size] setting.

(See p. 85.)

• If the size of the passport is significantly different from the size of the carrier sheet, document jamming may occur and the scanner's correction functions may not operate properly.

• When scanning a passport, place the passport so that the side with more pages is fed into the scanner.

• The thickness limit for scannable documents is 0.236" (6 mm) with the passport inserted in the carrier sheet. If 0.236" (6 mm) is exceeded, document jamming may occur and the scanner may be damaged.

• The carrier sheet is a consumable item. Replace it as necessary, if there are visible scratches or smudges, for example.

Chapter 3 Handling

4. Clearing a Paper Jam or Double Feed Error

Hint

When a paper jam or double feed error is detected, feeding and scanning stops.

1. Check the displayed message.

If a paper jam or double feed error is detected at the first page of a document, the following messages appear.

• If you press [Complete], the display returns to the previous screen.

• If you want to continue scanning, reset the document before progressing with screen operations. Press [Continue] to resume scanning.

If a paper jam or double feed error is detected in the middle of a document, the following messages appear.

Chapter 3 Handling

Hint

• If you press [Abort], the scanned images are canceled, and

IMPORTANT

Lock lever

the display returns to the previous screen.

• To re-scan the document from the previewed page, set the document in the scanner, starting with the page displayed in the preview, and press [DISCARD & CONTINUE].

• To save the previewed image as a scanned image and then scan the remaining documents, set the remaining documents in the scanner and press [SAVE & CONTINUE].

• If you want to continue scanning, clear the document first before touching the screen. After you reset the cleared document, press [Continue] to resume scanning.

• If you press [Complete], the scanned images up until the paper jam or double feed error are saved and scanning completes. The display switches to the Send screen.

Chapter 3 Handling

2. Remove the scanned documents from the document

eject tray, and any documents remaining in the document feed tray.

3. Pull the lock lever toward you and then fully open the

panel unit.

4. Pull out the jammed document in the direction that

seems the easiest to remove it.

When the message above is displayed and the scanner transitions to Low Power Mode, all of the data scanned up until that point is discarded. (See “Adjust the wait time until the Low

Power Mode.” on p. 142.)

5. Close the panel unit and then place the document

IMPORTANT

again.

6. Press [Continue] to resume scanning.

• If paper jams or double feed errors occur, set [Document type] to [Extra-thin paper] in the Detailed Settings screen. In addition, limit the number of documents placed on the scanner to about 10 sheets.

• A dirty or worn feed roller, or documents stuck together as a result of static electricity are common causes of paper jams or double feed errors. If the feed roller is dirty, clean it. If paper jams or double feed errors continue to occur even after cleaning, purchase an Exchange Roller Kit and replace the rollers (feed roller and retard roller). (See p. 169.)

Chapter 3 Handling