Thank you for purchasing the Canon imageFORMULA R10 Document
Scanner.
In order to fully understand the features of this scanner and use them
more effectively, please read this manual and the manuals shown below
thoroughly before using the product. After reading, store the manual in a
safe place for future reference.
About This Manual................................................................................4
Features of the Scanner.......................................................................5
Names and Functions of Parts............................................................6
Power Supply........................................................................................8
System requirements.........................................................................12
Manuals for the Scanner
Documentation for this scanner consists of the following manuals.
Setup Guide
This manual describes the flow from setting up the scanner to
scanning. Please follow the procedures in the Setup Guide to set up
the scanner.
User Manual (this manual)
This manual contains complete explanations for operations on the
scanner. It is provided on the Canon website as an electronic manual.
https://soft.canon-elec.co.jp/ims/r10/
In addition, a shortcut icon for the above website is displayed on the
computer when the scanner is turned ON. For details, see "Chapter 5
Scanning with CaptureOnTouch Lite" on p.23.
Symbols Used in This Manual
The following symbols are used in this manual to explain procedures,
restrictions, handling precautions, and instructions that should be
observed for safety.
Indicates a warning concerning operations that may lead to death or injury
to persons if not performed correctly. To use the machine safely, always
pay attention to these warnings.
Indicates a caution concerning operations that may lead to injury to
persons, or damage to property if not performed correctly. To use the
machine safely, always pay attention to these cautions.
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Indicates operational requirements and restrictions. Be sure to read
these items carefully to operate the machine correctly, and avoid
damage to the machine.
Indicates a clarification of an operation, or contains additional
explanations for a procedure. Reading these notes is highly
recommended.
Features of the Scanner
The main features of the R10 document scanner are described
below.
Compact Size
The scanner has a compact size of 285 mm (W) x 40 mm (H) x 95
mm (D) (11.22" x 1.57" x 3.74") when the document feed tray is
closed.
Bus-Powered
Supporting USB 2.0 bus power, the scanner is capable of scanning at
a speed of 12 black-and-white (grayscale) pages per minute and 9
24-bit color pages per minute using bus power via a single USB cable
(200-dpi simplex scanning of A4 documents is assumed in both
examples).
Auto Start Function
Scanning is enabled immediately by simply connecting the scanner
to a computer and starting the CaptureOnTouch Lite software that
comes preinstalled in the scanner. There is no need to install a driver.
Auto Power ON/OFF
This feature automatically turns the power ON or OFF when the feed
tray is opened or closed.
Equipped with Feeder
Up to 20 pages of a document can be loaded and then fed
continuously, or one at a time.
Dedicated Card Slot
The scanner includes a dedicated slot for scanning plastic cards.
Color and Grayscale Support
The scanner is capable of scanning a document in 24-bit color or
256-level grayscale.
Two-Sided Scanning
The scanner supports one-sided and two-sided scanning. Using the
skip blank pages function enables you to scan without worrying about
whether to scan one side or both sides of a document because
scanned images of blank pages are not saved.
Auto Color Detection
The scanner detects whether the scanned document is in color,
grayscale, or black and white, and saves the image accordingly.
Full Auto Mode
A Full Auto Mode is provided in CaptureOnTouch Lite to allow
scanning under automatically determined conditions. Scanning
conditions such as the color mode and page size are set
automatically based on the document being scanned.
Auto Resolution Detection
When enabled in the CaptureOnTouch Lite, this function detects the
content of documents and determines the scanning resolution
automatically.
Document Size Auto Detection
This feature enables automatic detection of the page size of a
scanned document. The space around the edges of documents can
be omitted during scanning, even for non-standard size documents.
Deskew
Even if a document is slanted when fed into the scanner, the scanned
image can be straightened.
Text Enhanced Mode
Advanced Text Enhancement II is provided to improve the readability
when scanning documents in which the background is uniform and
both the text and background are light.
*This feature may not work effectively for some documents
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Drop-Out Color
This feature makes it possible to ignore specific colors when
scanning a document.
Picture Mode
The [Apply corrections suitable for photographs] features
compensates for underexposed and overexposed images for photoquality scans with finer gradation.
Prescan
This feature allows you to scan just the first page of a document,
confirm the scanned image and adjust the brightness and contrast,
and then scan the remaining pages of the document.
Auto Detection of Document in Feeder
An automatic start function is provided for detecting when a
document is placed in the feeder and then starting scanning
automatically.
Names and Functions of Parts
This section describes the name and function of each part. Make
sure to read this section and familiarize yourself with the parts of the
scanner before using the scanner.
Front View/Right-Side View
(1) Document Feed Tray
This tray is for feeding documents. Open it when scanning
documents.
(2) Feed Tray Release Lever
Press this lever to release the document feed tray when opening the
tray.
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(3) Document Guides
These guides ensure documents are fed straight (one on the left and
right sides). Raise the guides when loading a document, and then
align them to both sides of the document to be scanned.
(4) Feeder Cover Release Lever
Pull this lever to open the feeder cover when cleaning the scanner.
(5) Feeder Cover
Open this when cleaning the scanner.
(6) Eject Outlet
This outlet is for ejecting documents when scanning is completed.
(7) Card Slot
Insert plastic cards here.
(8) Card Guides
These guides ensure that cards inserted in the card slot are fed
straight.
(9) Feed Extension Plate
Open this plate to support the document when loading a long
document.
(10) Feed Inlet
Insert the document to be scanned.
(11) Start Button
Press this button when CaptureOnTouch Lite is running to start
scanning.
When the power of the scanner is ON, this button lights and indicates
the status of the scanner as shown below.
Start button
status
LitThe power of the scanner is ON.
• Paper is jammed.
• A double feed has been detected and the
Flashing
scanner has stopped.
• The top unit is open.
• Another scanner error has occurred.
Meaning
The Start button may blink slowly when the USB cable is connected and
the feed tray is opened. When this occurs, wait for the power indicator to
stop blinking and light steadily before using the scanner.
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Back View
(1) Rear Card Slot
When a plastic card is fed, a portion of the card protrudes from here
momentarily.
(2) USB Connector
Connect the USB cable supplied with the scanner (or one that
supports Hi-Speed USB 2.0).
(3) Theft Prevention Hole (Security Slot)
Attach a key chain, etc. here to prevent the scanner from being
stolen.
This scanner does not have a power switch. For details, see "Power
Supply" on p.8.
Power Supply
The power of the scanner is designed to turn ON when the feed tray
is opened or closed. To turn the power ON or OFF, operate the
scanner as described below.
Turning ON the Power
Raise the feed tray slightly while pressing the feed tray release lever.
1
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2 Extend the front panel of the feed tray before opening the entire feed
tray.
The scanner turns ON, and the Start button lights.
The Start button may blink slowly when the USB cable is connected and
the feed tray is opened. When this occurs, wait for the power indicator to
stop blinking and light steadily before using the scanner.
Turning OFF the Power
1 If the feed extension plates and document guides are raised, lower
them.
Do not close the feed tray while the document guides are spread
open. This can damage to the scanner and result in malfunction.
2 Close the feed tray.
The scanner turns OFF.
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3 Push the section (front cover) at the front of the feed tray to close it.
When not using the scanner, close the scanner's Document
Feed Tray or disconnect the USB cable.
When transporting the scanner, make sure to close the front
cover beforehand. Failure to do so may result in the feed tray
opening and causing the scanner to fall.
Supplying Power to the Scanner
The scanner is bus powered by connecting it to a computer with a USB
cable. Power cannot be supplied from a power outlet using an AC adapter,
etc.
Regulations
FCC REGULATIONS (For North America)
Document Scanner, Model 6130200
This device complies with Part 15 of FCC Rules and Industry Canada
licence-exempt RSS standard(s). Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause
undesired operation of this device.
Le présent appareil est conforme aux la partie 15 des règles de la FCC et
CNR d'Industrie Canada applicables aux appareils radio exempts de
licence. L'exploitation est autorisée aux deux conditions suivantes : (1)
l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil
doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Note: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses,
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment OFF and ON, the user is encouraged to try to
correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with Class B limits in
Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment unless
otherwise specified in the manual. If such changes or modifications should
be made, you could be required to stop operation of the equipment.
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Canon U.S.A. Inc.
One Canon Park, Melville, NY 11747, U.S.A.
Tel. No. (800)652-2666
ENERGY STAR® Office Equipment Program
This program is for U.S.A and Canada.
As an ENERGY STAR
INC. has determined that this machine meets the
ENERGY STAR
The ENERGY STAR
international program that promotes energy saving through the use of
computers and other office equipment. The program backs the
development and dissemination of products with functions that effectively
reduce energy consumption. It is an open system in which business
proprietors can participate voluntarily. The targeted products are office
equipment, such as computers, monitors, printers, fax, machine, copiers,
and scanners. The standards and logos are uniform among participating
nations. This model doesn’t provide "setting options" for power
management.
®
Partner, CANON ELECTRONICS
®
Program guidelines for energy efficiency.
®
Office Equipment Program is an
Model Names
The following names may be provided for the safety regulations in each
sales region of the Document Scanner.
R10: Model 6130200
Paper money or bank notes (domestic and foreign)
Postage stamps, revenue stamps, or other similar stamps
Stock certificates, bond certificates, promissory notes, cheques, or
other valuable certificates
Passports, licenses, or other certificates or documents issued by
government officials or agencies
This is not an exhaustive list.
Canon is not responsible for how this scanner is used by an individual.
Please note that certain intellectual property is protected by copyright law,
and copyrighted items may not be reproduced without the express
permission of the copyright holder except for personal or household use
under limited circumstances.
Disclaimers
The information in this document is subject to change without notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY OF ANY KIND
WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED,
EXPECT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION,
THEREOF, WARRANTIES AS TO MARKETABILITY,
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF
USE OR NON-INFRINGEMENT. CANON ELECTRONICS INC. SHALL
NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR
EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
Reproduction Warning
This device is designed to be used in a legal manner, in accordance with
all applicable laws, including, but not limited to, counterfeit and copyright
laws, as well as laws pertaining to national security.
Any person(s) found to have reproduced any of the following materials
(regardless of whether such reproduction was intentional or not) for the
purpose of misrepresenting such material as the original may be
prosecuted in accordance with the applicable laws and regulations.
CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE AND
HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT, OR
THE STORAGE AND HANDLING OF RESULTING SCANNED IMAGE
DATA.
IF YOU INTEND TO DISCARD THE ORIGINALS OF SCANNED
DOCUMENTS, YOU THE CUSTOMER ARE RESPONSIBLE FOR
INSPECTING THE SCANNED IMAGES AND VERIFYING THAT DATA IS
INTACT.
THE MAXIMUM LIABILITY OF CANON ELECTRONICS INC. UNDER
THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE
PRODUCT COVERED BY THE WARRANTY.
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Trademarks
System requirements
Canon and the Canon logo are registered trademarks, of Canon Inc.
in the United States and may also be trademarks or registered
trademarks in other countries.
imageFORMULA is a trademark of CANON ELECTRONICS INC.
Microsoft, Windows, PowerPoint, and SharePoint are registered
trademarks or trademarks of Microsoft Corporation in the United
States and other countries.
Microsoft product screen shot(s) reprinted with permission from
Microsoft Corporation.
OS X and macOS are the trademarks of Apple Inc., registered in the
U.S. and other countries.
ENERGY STAR
Environmental Protection Agency.
Other product and company names herein may be the trademarks of
their respective owners. However, the ™ and
in this document.
®
is a registered trademark of the United States
®
symbols are not used
Copyright
Copyright 2020 by CANON ELECTRONICS INC. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or
by any means, electronic or mechanical, including photocopying and
recording, or by any information storage or retrieval system without the
prior written permission of CANON ELECTRONICS INC.
To use the scanner, your computer must satisfy the following system
requirements.
Computer
•CPU: Intel Core 2 Duo 1.66GHz or faster
Intel Core i7 2.3GHz or faster
•Memory: 1 GB or more
8 GB or more
•Hard disk: 3 GB or more available space required for installation
of all software
•USB interface: Hi-Speed USB2.0
•Monitor: Resolution of 1024 × 768 (XGA) or better
recommended.
•Optical drive: Drive capable of reading CDs/DVDs.
Operating system
•Microsoft Windows 8.1 (32-bit and 64-bit editions)
•Microsoft Windows 10 (32-bit and 64-bit editions)
•macOS 10.13
•macOS 10.14
•macOS 10.15
This is the environment as of May 2020.
For the latest software support information, go to the Products page
on the Canon website.
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Use the USB interface provided as standard with your computer.
However, normal operation is not guaranteed with all USB
interfaces, even if present as standard equipment on the
computer. For details, consult your local authorized Canon
dealer.
Scanning speeds are lower if your computer’s standard USB
interface is USB Full-Speed (equal to USB 1.1.)
The USB cable you are using should be the one originally
included with the scanner.
If the CPU, memory, interface card, and other specifications do
not satisfy the installation requirements, the scanning speed
may be greatly reduced and transmission may take a long time.
Even if the computer satisfies the system requirements, the
scanning speed may vary, depending on the specification of the
computer and the environment.
In Windows 10 tablet mode, the software may disrupt the
display.
Precautions for Use in 64-bit Operating Systems (Windows only)
Scanning speed may vary depending on the specifications of
your computer.
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Chapter 2 Important Safety
Installation Location
Instructions
To ensure the safe operation of this scanner, be sure to read the safety
warnings and precautions described below.
When sending the scanner for repairs ............................................. 16
The performance of this scanner is affected by the environment in
which it is installed. Make sure that the location where the scanner is
installed meets the following environmental requirements.
Provide adequate space around the scanner for operation,
maintenance, and ventilation.
Scanned documents are ejected from the front of the scanner. Be
sure to provide sufficient space at the front of the scanner.
Avoid installing the machine in direct sunlight.
Avoid locations where a considerable amount of dust accumulates.
Avoid warm or humid locations, such as in the vicinity of a water
faucet, water heater, or humidifier. Avoid locations where ammonia
gas is emitted. Avoid locations near volatile or flammable materials,
such as alcohol or paint thinner.
Avoid locations that are subject to vibration.
Avoid exposing the scanner to rapid changes in temperature. If the
room in which the scanner is installed is cold but rapidly heated,
water droplets (condensation) may form inside the scanner. This may
result in a noticeable degradation in scanning quality. The following
conditions are recommended for optimal scanning quality:
Room temperature: 10°C to 32.5°C (50°F to 90.5°F)
Humidity: 25% to 80% RH
Avoid installing the scanner near equipment that generates a
magnetic field (e.g. speakers, televisions, or radios.)
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Moving the Scanner
When moving the scanner, always hold it with both hands to avoid
dropping it.
Make sure to disconnect USB cable and when moving the scanner. If
the scanner is carried with a cable connected, the connector may be
damaged or cause the scanner to fall and result in personal injury or
damage to the scanner.
Handling
Note the following precautions whenever using the scanner. Failure
to do so may result in a fire or electric shock.
Never place alcohol, benzene, paint thinner, or other flammable
substances near the scanner.
Do not allow water or flammable substances (alcohol, benzene, paint
thinner, etc.) to spill inside the scanner, as this may result in a fire or
electric shock.
Do not cut, damage, or modify the USB cable. Do not place heavy
objects on the cable, and do not pull or excessively bend the cable.
Never connect the USB cable when your hands are wet.
Do not knot or coil the USB cable, as this may result in a fire or
electric shock.
Use only the USB cable supplied with the scanner.
Do not attempt to dismantle the scanner or modify it in any way, as
this is dangerous and may result in a fire or electric shock.
Do not use flammable aerosol spray products near the scanner.
When cleaning the scanner, turn the scanner OFF and disconnect the
USB cable.
When disconnecting the USB cable, grasp it firmly by its connector.
Do not pull directly on the USB cable, as this may damage or expose
the cable's internal wiring, resulting in a fire or electric shock.
Clean the scanner using a slightly dampened cloth that has been well
wrung out. Never use alcohol, benzene, paint thinner, or any other
flammable substance.
If the scanner makes strange noises, or gives off smoke, heat, or
strange odors, or the scanner does not function or other
abnormalities occur when you use the scanner, immediately close the
feed tray, turn the scanner OFF, and disconnect the USB cable. Then,
contact your local authorized Canon dealer or service representative
for further information.
Do not drop the scanner, or subject it to impact or strong shock.
Should the scanner ever become damaged, immediately close the
feed tray, turn the scanner OFF, and disconnect the USB cable. Then,
contact your local authorized Canon dealer or service representative
for further information.
Before moving the scanner, make sure to close the feed tray, turn the
scanner OFF, and disconnect the USB cable.
Customers with Pacemakers
This product emits a low level magnetic field.
If you have a cardiac pacemaker or other medical implant and feel any
abnormalities, move away from the product and consult your doctor.
Do not install the scanner on a surface that is unstable, tilted, or
subject to excessive vibrations. Doing so may cause the scanner to
fall, resulting in personal injury or damage to the scanner.
Never place small objects, such as staples, paper clips, or jewelry on
the scanner. These items may fall into the scanner and cause a fire or
electric shock. If such objects ever fall inside the scanner,
immediately close the feed tray, turn the scanner OFF, and disconnect
the USB cable. Then, contact your local authorized Canon dealer or
service representative to have the unit serviced.
Do not locate the scanner in a humid or dusty location. Doing so may
result in a fire or electric shock.
Do not place objects on top of the scanner. Such objects may tip or
fall over, resulting in personal injury.
When disconnecting the USB cable, grasp it firmly by its connector.
Do not pull directly on the USB cable, as this may damage or expose
the cable’s internal wiring, resulting in a fire or electric shock.
Leave sufficient space around the USB cable so that it can be
disconnected easily. If objects are placed around the USB cable, you
will be unable to disconnect it in an emergency.
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Do not allow water or flammable substances (alcohol, benzene, paint
thinner, etc.) to spill inside the scanner, as this may result in a fire or
electric shock.
If you will not be using the scanner for an extended period of time,
such as during consecutive holidays, disconnect the USB cable for
safety.
Do not wear loose clothing or jewelry that may get caught in the
scanner while you are using it. This may result in personal injury. Be
extra careful of neckties and long hair. If anything becomes caught in
the scanner, immediately disconnect the power to stop the scanner.
Be careful when placing paper in the scanner and when removing
jammed paper. It is possible to cut your hand on the edge of a sheet
of paper.
Disposal
When disposing of this scanner, be sure to follow all local ordinances and
laws or consult with the retailer who sold you the scanner.
When sending the scanner for repairs
When a request is made for repairs, the scanner needs to be sent to the
specified address. When sending the scanner, use the packing box in
which it came. Firmly secure the scanner with packaging material when
you place it in the packing box.
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Chapter 3 Connecting the Scanner
Connecting the Scanner to the Computer
Connect the scanner to the computer and power outlet.
Connecting the Scanner to the Computer........................................17
Turning the Power ON........................................................................18
Connect the scanner to the computer.
Connecting the Scanner to the Computer
Use the supplied USB cable to connect the scanner to the computer.
The USB connector to which the scanner is connected on your computer
must be one capable of supplying 500 mA / 5 V of power.
• Take care not to disconnect the USB cable while data is being
transferred between the scanner and computer during scanning.
Using a USB Hub
The scanner cannot be used when it is connected to a computer via a buspowered USB hub. A self-powered USB hub can be used, but operation is
not guaranteed.
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Turning the Power ON
1 Raise the feed tray slightly while pressing the feed tray release lever.
Opening the scanner document feed tray switches on the power
supply automatically.
2 Extend the front panel of the feed tray before opening the entire feed
tray.
The scanner turns ON, and the Start button lights.
When the scanner is turned ON while the operating system of the
computer is running, a screen for starting CaptureOnTouch Lite is
displayed on the computer. For details on screen operations, see
"Scanning with CaptureOnTouch Lite" on p.23.
When the scanner is properly connected to the computer, the
(CaptureOnTouch Lite icon) appears on the taskbar as follows.
If the taskbar icon appears as or the scanner is not
properly connected to the computer. Check the status of the power
and USB cable.
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Chapter 4 Placing Documents
Documents
This section describes how to load a document for scanning.
The scanner can scan documents ranging in size from business
cards and checks to LTR/A4/LGL. The document sizes that this
scanner can scan are shown below.
Plain Paper
Size
Paper
weight
Loading
capacity
Width: 50.8 mm to 216 mm (2" to 8.5")
Length: 70 mm to 356 mm (2.756" to 14")
64 to 128 g/m
Approx. 20 sheets (64 g/m
Make sure stacks do not exceed 3 mm in height
2
(0.08 to 0.15 mm (0.0031" to 0.0059"))
2
(17 lb bond))
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Scanning the following types of documents can cause a paper jam or
malfunction. To scan such a document, make a photocopy of the
document and then scan the photocopy.
A document must meet the following criteria to be scannable:
When scanning multiple documents of different sizes, place
the documents so that they cover the entire span of the feed
rollers.
Scanning documents before the ink is dry can cause problems
with the scanner. Always make sure that the ink on a document
is dry before scanning it.
Scanning documents that are written in pencil or similar
material may make the rollers and scanning glass dirty, which
can lead to smudges on the scanned image and transfer the
dirt to subsequent documents. Always clean the internal parts
of the scanner after scanning such documents.
When scanning a two-sided document that is printed on thin
paper, the image on the opposite side of each page may show
through. In this case, adjust the scanning intensity in the
application software before scanning the document.
It is recommended that thin documents are fed one sheet at a
time.
Wrinkled or creased
documents
Curled documentsCoated paper
Torn documents
Documents with paper clips
or staples
Business Card
Size49 to 55 mm (1.93" to 2.17") x 85 to 91 mm (3.35" to 3.58")
Paper
weight
Card (Plastic cards)
Size86 mm (3.39") x 54 mm (2.13") (ISO/IEC standard)
Card
thickness
Orientation Vertical feeding only.
For
embossed
cards
128 to 225 g/m
0.76 mm (0.03") or less
Up to 1.4 mm (0.055")
2
(0.15 to 0.3 mm (0.0059" to 0.0118"))
Carbon paper
Extremely thin, translucent
paper
Documents with excessive
paper dust particles.
Use the card slot when scanning plastic cards.
Embossed cards may not be able to be scanned correctly, depending
on the type of embossment.
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Loading a document
1 Open the feed tray to turn ON the scanner.
2 Raise the document guides and feed extension plates.
3 Load the document.
•Before you load the document, thoroughly fan the pages.
4 Align the document guides with both edges of the loaded document.
•Press the document beneath the tabs of the document guides.
•Up to 20 pages of plain paper can be loaded at the same time.
Make sure that the document does not exceed the loading limit
marks () on the document guides.
When loading a multi-page document, place the pages of the
document with their edges slightly askew.
•Straighten out the creases and folds at the ends of the
manuscript.
•Load the document into the feed inlet of the scanner with the
scanning side of the document face down and the top of the
document pointing down.
If the document is curved, straighten the document before loading it.
The scanned document is ejected from the front. Do not place any
objects in front of the scanner.
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If double-feeding occurs, reduce the number of pages that you load
into the scanner at one time.
When scanning small size of multiple documents such as receipt, use
documents which have the same width.
Depending on paper quality, you may hear unusual noises while
scanning some documents, but this does not indicate a malfunction.
Loading cards
Use the card slot when scanning plastic cards. Use the following
procedure to scan the cards one by one.
1 Open the document feed tray.
2 Turn the card face up, and insert the card straight into the card slot.
When the edge of the card touches the slot, the rollers will move automatically.
The roller will stop when it has caught the edge of the card, allowing you to let
go of the card and start scanning from an application.
The card will be fed when you start scanning with an application
program. After the card has been fed completely, the rollers will turn
in the opposite direction and scanning of the card will start.
The scanned card will be ejected from the front card slot.
The card slot is disabled when documents are placed on the feed tray.
When you want to insert a card in the card slot, remove any
documents from the feed tray.
During scanning, a portion of the card will protrude from the rear card
slot at the rear of the scanner. Keep the area in front of the rear card
slot clear of objects.
Embossed cards may not be scanned correctly, depending on the
type of embossment.
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Chapter 5 Scanning with
Scan mode panel
Output panel
Scanning with CaptureOnTouch Lite
CaptureOnTouch Lite
This section describes how to scan when using CaptureOnTouch Lite.
Scanning with CaptureOnTouch Lite................................................23
Starting and Exiting CaptureOnTouch Lite......................................27
Operations for the scanned image edit window.............................. 28
Setting the scan mode ....................................................................... 31
Configuration and Functions of the Advanced Settings Dialog
CaptureOnTouch Lite is a scanning application that comes preinstalled in the scanner. It can be used on a computer that does not
have the scanner driver installed.
Click the scan mode and output panels, and then click the [SCAN] button
to scan the document. You can select the scan method according to the
document type and purpose of use before scanning.
Scanning Procedure
1 Connect the scanner to a computer while the operating system is
running.
2 Open the feed tray, turn ON the scanner, and then load the document.
For details, see "Loading a document".
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When you open the document feed tray, the Start button on the scanner lights
and the window shown below opens automatically.
If you double-click the [ONTOUCH L] icon, CaptureOnTouch Lite starts up and
the main screen opens.
If you double-click the [manual] icon, the User Manual appears.
Do not close the feed tray before the main screen of CaptureOnTouch Lite
appears.
The [ONTOUCHLITE] screen may not appear in some operating
environments. In such cases, open the [ONTOUCHLITE] drive in
Windows Explorer, for example, and start the application
directly by double-clicking [ONTOUCHL.exe].
Depending on your operating system, the drive name may not
be [ONTOUCHLITE]. Open the drive on which [ONTOUCHL.exe]
is located, and start the application directly.
Depending on your operating system, [CaptureOnTouch Lite]
may appear in the [AutoPlay] screen. In such cases, double-click
[CaptureOnTouch Lite] to start CaptureOnTouch Lite.
When you open the document feed tray, the Start button on the scanner lights
and the Finder window shown below opens automatically.
If you click the [CaptureOnTouch Lite Launcher] icon, CaptureOnTouch Lite
starts up and the main screen opens.
If you click the [manual.url] icon, the User Manual appears.
To run CaptureOnTouch Lite, both the [CaptureOnTouch Lite for Mac]
folder and the [ONTOUCHLITE] folder must be mounted.
If there is an update for CaptureOnTouch Lite when the computer is connected
to the Internet, the software update notice screen appears. For details on
updating, see "Chapter 9 Updating CaptureOnTouch Lite" on p.62.
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3 Click the scan mode panel appropriate for the document to be
scanned in [Select document].
The selected Scan mode panel will be displayed in orange. To edit the Scan
mode panel, see "Setting the scan mode".
4 Click the output panel for the scan image application from [2 Select
output].
The selected output panel will be displayed in orange. To edit the output panel,
see "Setting the output".
5 Click the [SCAN] button.
The document is scanned. While scanning is in progress, the number of pages
scanned is displayed in addition to the scanner settings.
When the scan is finished, the [Scanned image preview screen] opens.
If you configure scanning conditions that consume a large amount of the
computer's memory, scanning may stop because of insufficient memory. If
an error message appears due to insufficient memory while scanning is in
progress, stop scanning, change the scanning conditions, and then try
scanning again.
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If scanning continuously, set the next document, and click the [Scan
more pages] button to start the document scan.
6 After confirming the scanned image, click the [Finish] button.
To edit scan images, see "Operations for the scanned image edit window".
Click the [ ] button to edit the output settings.
Click the [Cancel] button to discard the scanned image and return to the main
window.
7 When the output has finished, a popup window will be displayed. If
saving the scanned image, a link to open the save destination folder
will be displayed.
If you specify an output method other than Print or E-mail
attachment, the [Open storage folder] button appears. This button
opens the folder where the saved scanned images were saved.
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Starting and Exiting CaptureOnTouch Lite
Once you start CaptureOnTouch Lite it remains present in the
system.
CaptureOnTouch Lite is no longer resident in the system and the icon
disappears from the taskbar.
Double-click (CaptureOnTouch Lite icon) in the taskbar to start
CaptureOnTouch Lite and display the main window.
To close the CaptureOnTouch Lite window, click at the top of the
window. This closes the window, but CaptureOnTouch Lite will continue to
reside in the system.
Click
[Launch CaptureOnTouch] from the menu which appears to start
CaptureOnTouch Lite and display the main window.
To close the CaptureOnTouch Lite window, click at the top of the
window. This closes the window, but CaptureOnTouch Lite will continue to
reside in the system.
(CaptureOnTouch Lite icon) in the menu bar and then click
To quit the residence of the CaptureOnTouch Lite application
1
Click (CaptureOnTouch Lite icon) in the taskbar, and then from
menu select [Exit].
2 Close the feed tray.
The scanner turns OFF.
3 Disconnect the USB cable from the scanner and computer.
1 Click (CaptureOnTouch Lite icon) in the menu bar, and select
[Exit] from the menu.
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2 Drag and drop the [ONTOUCHLITE] folder and [CaptureOnTouch Lite
for Mac] folder onto the [Trash] icon.
3 Close the feed tray.
The scanner turns OFF.
4 Disconnect the USB cable from the scanner and computer.
Operations for the scanned image edit
window
When scanning has finished, a preview window of the scanned
image will be displayed.
To display the edit window in the preview window, click on the tool bar.
Scanned image preview screen
(1) Toolbar
This tool bar enables operations to thumbnails and preview
images.
ToolsDescription
28
Switches the image selection for the thumbnail
area.
These buttons mean "All pages", "Odd pages"
and "Even pages" from the left.
Indicates the page of the image displayed on
the preview. Click to change the page to
be displayed.
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Changes the display magnification. Move the
slider to + (plus) or - (minus) to enlarge or
reduce the preview image.
Click to make the display magnification of
the preview enlarged to full-screen.
Click to display or hide the preview area.
Click to display or hide the Edit window.
(2) Thumbnail Display Area
Thumbnails of the scanned documents will be displayed. You can
implement the following operations.
Click a thumbnail to display a preview of the scanned image in the
preview window.
Drag a thumbnail to change pages.
[Color adjustment] (Typical settings)
(3) Preview Area
The preview images of scanned documents are displayed.
(4) Edit window
You can edit scanned documents.
Click an item to open the edit window.
Click the [Restore] button to discard the edit results and return to the
previous scan image.
Click [Color adjustment] to display the default.
Click the button to toggle between the typical settings and manual settings
displays.
Click a thumbnail in typical color adjustment to select the most suitable
preview image that is displayed.
9 thumbnail patterns are displayed for the relevant image in color, and 6
patterns in grayscale.
When adjustment is finished, click the [Done] button. To cancel the
adjustment, click the [Revert] button.
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[Color adjustment] (Manual settings)
[Image alignment]
Move the slider to the left or right to adjust the brightness and contrast of
the image, checking the preview image.
Click the [Grayscale] button to render the image in grayscale.
Click the [Black and White] button to render the image using 2 values:
black and white.
When adjustment is finished, click the [Done] button. To cancel the
adjustment, click the [Revert] button.
Click [Image alignment] to display.
The preview image or the slider can be used for the straightening and the
trimming.
In the preview image, drag the Move grip , the Straighten grip and/or
the trimming frame directly. To change the extent of the trimmed image,
drag the Move grip on the preview.
When adjustment is finished, click the [Done] button. To cancel the
adjustment, click the [Revert] button.
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[Rotate]
Click [Rotate] to display.
The scanned image can be rotated in 90 degrees to the left or the right.
The rotation can be adjusted according to the preview image.
(5) Information Display Area
The information regarding the scan settings and output settings is
displayed.
Click the button, and the Output Settings dialog will appear.
Click the [Scan more pages] button to continue the scanning.
Clicking the [Cancel] button will destroy the scanned images and
return to the top screen.
When clicking the [Finish] button, the output processing will start.
After it is completed, the screen will return to the top screen.
Setting the scan mode
By default, CaptureOnTouch Lite enables the [Full auto] scan setting,
so shortcut scans saved to the folder are implemented using the
scan conditions that match the document.
To specify the document size, color mode, and other settings, set the
desired scan condition by editing the scan mode panel.
Creating new Scan mode panels
Click the [New document] button of [Select document] in the [Standard
Scanning] screen to add a [New document] panel.
Click to display the list of panel types. The selected type of the panel is
created.
Edit Scan mode panel
The scan mode edit screen opens when you click the [ ] button in the
scan mode panel.
Scan settings
Makes the scan settings.
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[Color mode]
Select the color mode for scanning from below.
Detect automaticallyAutomatically determines the color mode based
24-bit ColorScans the document in color.
GrayscaleScans the document in Grayscale.
Black and WhiteScans the document in black and white (binary).
on the document content and scans accordingly.
[Page Size]
Select the paper size of the document to be scanned.
If you specify [Match original size], the page size of the scanned document
is detected and the images are saved at the detected size.
[Dots per inch]
Select the resolution.
Select [Detect automatically] and the software will automatically scan the
document at the optimum resolution.
[Scanning Side]
Select the scanning side of the document.
If you select [Skip blank page], scanned images of blank pages are not
saved.
[Automatically straightens skewed images]
If a document is not straight when fed, the scanner detects that the
document is not straight from the scanned image and straightens the
skewed image.
Select the setting from below.
[OFF]
[Straightens with angle of fed documents]
[Straightens with angle contents of fed documents]
[Rotate image to match orientation of text]
Check [Enable] on to rotate the image in the same direction with the
characters.
[Use advanced settings dialog box]
Scan mode settings include basic items that are configured in [Scan
settings], and the settings that are configured in the advanced settings
dialog box. The settings in the advanced settings dialog box are applied
for settings other than the basic items.
If you set the [Enable] checkbox of [Use advanced settings dialog box] to
ON and click the [Settings] button, the advanced settings dialog box
appears.
The advanced settings dialog box includes setting items that are
the same as the basic items in [Scanner setting], but the setting for
each of the them is stored separately.
Which settings are used during scanning differs as follows
depending on the setting of the [Use advanced settings dialog box]
check box.
Setting of [Use advanced
settings dialog box]
OFFSettings of
ONSettings of the advanced settings dialog
For details on the advanced settings dialog box, see “Configuration
and Functions of the Advanced Settings Dialog Box.”
Basic items Other than basic
[Scanner setting]
box
items
Settings of the
advanced settings
dialog box
General
Set the following items as occasion demands.
Name
Enter the name to be displayed in the Scan mode panel.
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Icon
You can change the icon displayed in the scan mode panel.
Enable [Change icon] to enable the [Settings] button and select the file.
The file formats that can be selected as icon files are described below.
Configuration and Functions of the Advanced
Settings Dialog Box
If you enable [Use advanced settings dialog box] of [Scan settings] and
then click the [Settings] button when setting the scan mode in
CaptureOnTouch Lite, the advanced settings dialog box appears.
.ico, .exe, .jpg, .png
.icns, .app, .jpg, .png
Advanced Settings Dialog Box
The advanced settings dialog box consists of the following tabs.
[Basic] Tab
Configure basic scanning conditions such as the mode, page size,
resolution, and scanning side.
In addition, you can click the [Area] button and specify the area to be
scanned.
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[Brightness] Tab
[Image processing] Tab
Adjust the brightness and contrast of scanned images.
In addition, you can also click [Gamma] and set the gamma correction
value for scanned images.
Gamma correction is set when the color tone of the scanned
image is different from that of the image displayed on the
monitor.
For information on your monitor's gamma value, see the
instruction manual that came with the monitor.
Set the processing method for scanned images.
[Feeding] Tab
Specify scanner operations related to document feeding.
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[Others] Tab
Configure settings for specialized scanning and image processing.
When the advanced settings dialog box is opened from CaptureOnTouch
Lite, the following settings screen appears.
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Scan Panel
Setting Basic Scanning Conditions
Scan Panel
Scan Panel is software for controlling scanning operations such as feeding
documents and stopping scanning when scanning multiple documents
one after the other.
Scan Panel runs when [Feeding Option] is set to [Panel-Feeding] or
[Automatic Feeding] in the advanced settings dialog box. In this case, the
Scan Panel appears when you are not scanning and the scanner enters
the wait state.
If you place the next document and then click the Start button in Scan
Panel, scanning of the placed document starts.
You can stop scanning part way through by clicking the [STOP] button of
Scan Panel.
If you click [More] in the advanced settings dialog box and then set
[Feeding Option] to [Panel-Feeding] or [Automatic Feeding] in the dialog
box which appears, Scan Panel appears when the scanner starts.
This section provides an overview of the basic setting items that are
the minimum requirements when configuring the scanner settings.
Confirming Basic Conditions for Scanning
When you scan a document, make sure you confirm the [Color mode],
[Page Size], [Dots per inch], and [Scanning Side] basic conditions in the
Basic tab.
When scanning of the first document finishes, Scan Panel appears and
the scanner enters the wait state. If you place the next document and then
click [Continue scanning], scanning of the placed document starts.
You can stop scanning part way through by clicking [Finish].
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Color mode
Select the scanning mode.
[Advanced Text Enhancement II] remove or process the background
color and background surrounding text to enhance the text for easy
reading. When [Advanced Text Enhancement II] is selected, you can
make the text in scanned images easier to read by adjusting the
contrast on the [Brightness] tab.
[Detect automatically] detects whether the document is in color,
grayscale, or black and white. You can configure advanced settings
related to the detection method by clicking [Setting]. For details, see
the Help.
Page Size
Select the page size that matches the document to be scanned.
If [Match original size] is selected, the edges of the document are detected
and images that match the size of the document are saved. Further,
[Trimming] in the [Image processing] tab is enabled only when [Match
original size] is selected.
Scanning Side
Select which of the sides of the document to scan.
If the scanning side is set to [Skip blank page], the images of blank pages
are deleted when images are saved.
Confirming Basic Conditions for Scanning
When you scan a document, make sure you confirm the [Color mode],
[Dots per inch], [Page Size], and [Scanning Side] basic conditions in the
advanced settings dialog box.
Dots per inch
Select the scanning resolution.
Higher resolutions provide clearer images but result in larger file sizes and
slower scanning.
When [Detect automatically] is specified, the resolution is detected
automatically from the content printed in the document.
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Color mode
Select the scanning mode.
[Advanced Text Enhancement II] removes or processes the
background color and background surrounding text to enhance the
text for easy reading.
[Detect automatically] detects whether a document is color,
grayscale, or black and white based on its content. When this is
selected, you can configure detailed settings for the detection
method. Refer to the Help for details.
Dots per inch
Select the scanning resolution.
Higher resolutions provide clearer images but result in larger file sizes
and slower scanning.
When [Detect automatically] is specified, the resolution is detected
automatically from the content printed in the document.
If [Detect automatically] is selected, the edges of the document are
detected and images that match the size of the document are saved.
Further, the [Trimming] dialog box displayed when you click [More] in the
advanced settings dialog box is enabled only when [Detect automatically]
is selected.
Scanning Side
Select which of the sides of the document to scan.
If the scanning side is set to [Skip blank page], the images of blank pages
are deleted when images are saved.
Page Size
Select the page size that matches the document to be scanned.
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Function Restrictions Depending on Mode
Setting
Some of the setting items in each of the advanced settings dialog
box tabs are disabled as follows depending on the setting for [Color
Mode] on the [Basic] tab.
[Brightness] tab
Setting valueContrast
Detect automatically✓
Black and White✓
Advanced Text Enhancement II✓
Error Diffusion✓
256-level Gray✓
24-bit Color✓
✓: Available for setting Blank: Not available for setting
[Others] Tab
Setting valuePrescan
Detect automatically
Black and White✓
Error Diffusion✓
Advanced Text Enhancement II✓
256-level Gray✓
24-bit Color✓
✓: Available for setting Blank: Not available for setting
[Image processing] tab
Prevent
Setting value
Detect automatically✓✓✓*1
Black and White✓✓✓
Error Diffusion✓✓✓
Advanced Text
Enhancement II
256-level Gray✓✓✓ ✓
24-bit Color✓✓✓
Setting value
Detect automatically✓*2✓
Black and White✓
Error Diffusion✓
Advanced Text Enhancement II✓
256-level Gray✓
24-bit Color✓
✓: Available for setting Blank: Not available for setting
Edge
emphasis
Color
drop-out
✓
Character
Emphasis
Background
smoothing
Apply corrections
for photographs
*1 Not available for setting if all of the following conditions in the [Auto
Image Type Detection Settings] dialog box are met.
•[Detection Mode] is not set to [Color or Gray]
•[Mode in case of binary] in the [Settings for in case of binary] tab
is set to [Advanced Text Enhancement II]
*2 Not available for setting when [Detection Mode] is set to [Color or Gray]
in the [Auto Image Type Detection Settings] dialog box.
Bleed
Through /
Remove
Background
suitable
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Some of the setting items are disabled as follows depending on the
setting for [Color Mode] in the advanced settings dialog box.
Simple Mode
Setting value
Detect automatically
Black and White✓
Error Diffusion✓
Advanced Text Enhancement II✓
256-level Gray✓
24-bit Color✓
✓: Available for setting Blank: Not available for setting
Check the image of the first page
Advanced Mode
Setting value
Detect automatically✓✓
Black and White✓✓
Error Diffusion✓✓
Advanced Text Enhancement II
256-level Gray✓✓
24-bit Color✓✓
✓: Available for setting Blank: Not available for setting
Enable Back
Side Brightness
Enable Back
Side Contrast
[Image processing] dialog box
Prevent Bleed
Setting value
Detect automatically✓✓*
Black and White✓✓
Error Diffusion✓✓
Advanced Text Enhancement II
256-level Gray✓✓✓
24-bit Color✓✓✓
Setting value
Detect automatically✓
Black and White✓✓
Error Diffusion✓✓
Advanced Text Enhancement II✓✓
256-level Gray✓✓
24-bit Color✓
✓: Available for setting Blank: Not available for setting
Edge emphasis
Color drop-
out
Background
smoothing
Character
Emphasis
* Only when [Detection mode] is set to [Color or Gray] in the settings
screen that appears after [Detect automatically] is selected.
Through /
Remove
Background
Apply
corrections
suitable
for
photographs
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Setting the output
By default, CaptureOnTouch Lite enables the settings to converts the
scanned images to PDF file and save to a folder.
To specify the output method and save location, edit the output panel and
set the desired output.
Create new Output panel
Click the [New output] button to add a [New output] panel.
Click to display the list of panel types. The selected type of the panel is
created.
Edit Output panel
The Edit output screen opens when you click the [] button in the Output
panel.
Save to folder
Saves the scanned image to the specified folder. When this output method
is specified, set the save location folder.
Output method selection
File formats and save locations that can be selected depend on the output
method selected.
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Environmental Settings
If you click CaptureOnTouch Lite icon on the taskbar and then click
[Environmental settings] from the menu, the [Environmental settings]
dialog box appears.
In the [Environmental settings] dialog box, you can configure settings
related to CaptureOnTouch Lite operations and perform scanner
maintenance.
Open the [Environmental settings] dialog box to configure settings related
to CaptureOnTouch Lite operations.
1 Start CaptureOnTouch Lite.
If CaptureOnTouch Lite does not start, double-click [CaptureOnTouch
Lite Launcher] in the [CaptureOnTouch Lite for Mac] folder.
If you closed the main window after starting CaptureOnTouch Lite,
open it again from the menu bar.
2 Click [Preferences] in the [CaptureOnTouch Lite] menu.
The [Environmental settings] dialog box appears.
You can configure the following in this dialog box.
[Maintenance]Tab
[Initialize]
Return all settings to their default condition.
Maintenance
View the total number of pages scanned with the scanner, and view
counters for the roller and separation pad. When you replace the roller
and separation pad, you can reset the counters here.
Initialize
Return all settings to their default condition.
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Chapter 6 Special Scanning
Practical Examples
This section provides examples of scanning settings for different
purposes. For details on setting options, see "Configuration and Functions
of the Advanced Settings Dialog Box" on p.33.
Practical Examples
When you want to delete the images of the blank pages in two-
When you want to rotate the images of a document placed
horizontally to correct the orientation........................................53
When you want to delete the images of the blank pages in
two-sided documents
Set the scanning side setting to [Skip Blank Page] on the [Basic] tab to
delete the images of the blank pages in the document.
If [Skip Blank Page] is selected, the [Setting] button is enabled, and you
can adjust the level for judging whether pages are blank.
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Practical Examples
Set the scanning side setting to [Skip blank page] to delete the images of
the blank pages in the document.
If [Skip blank page] is selected, you can adjust the level for judging
whether pages are blank.
When you do not want to scan colored lines and text
Specify the color (red, blue, green or Color Elimination) to be ignored
(dropped out) in the color drop-out settings on the [Image processing] tab,
and that color will not be scanned.
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Practical Examples
Click [Image processing] and specify the color (red, blue, or green) to be
ignored (dropped out) in the dialog box which appears, and that color will
not be scanned.
When you want to enhance the color red
Specify [Red Enhance] for [Color drop-out] on the [Image processing] tab
to enhance the color red in the document.
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Practical Examples
Click [Image processing] and specify [Red Enhance] for [Color dropout] in
the dialog box that appears to enhance the color red in the document.
When you want to enhance contours in images
Adjust the edge emphasis setting on the [Image processing] tab.
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Practical Examples
Click [Image processing] and adjust the edge emphasis settings in the
dialog box which appears.
When you want to make lines or characters in the scanned
images thicker
Drag the slider for [Character Emphasis] on the [Image processing] tab to
make the lines and characters that appear in the scanned image thicker.
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Practical Examples
Click [Image processing], and adjust the character emphasis settings in
the dialog box which appears.
How to produce a picture quality scan
In the [Image processing] tab, click [Apply corrections suitable for
photographs] checkbox to ON.
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Practical Examples
Click [Image processing], and in the dialog box [Apply corrections suitable
for photographs] that appears, select [ON].
[Apply corrections suitable for photographs] is suited to finer
outputs than black and white shading. Disabling the checkbox
will output character data and image backgrounds that are
closer to black as black, and those closer to white as white.
Depending on your environment, the tones of the scanned
images and the tones of the images displayed on the monitor
may differ. See the User Manual enclosed with the monitor for
the monitor settings to use.
When you want to enhance text that is difficult to read
because of factors such as the background of the scanned
document
Select [Advanced Text Enhancement II] in the mode setting on the [Basic]
tab. The background behind the text is removed or processed so that the
text is emphasized for better readability.
[Advanced Text Enhancement II] is suitable for scanning a document with
a uniform background color and light text and background. If the
background is non-uniform, such as a pattern, the background may not be
able to be completely removed and the text may become difficult to read. If
necessary, you can make the text in scanned images easier to read by
adjusting the contrast on the [Brightness] tab.
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Practical Examples
Select [Advanced Text Enhancement II] in the [Color mode] setting. The
background behind the text is removed or processed so that the text is
emphasized for better readability.
To correct tilted documents and images
Place a check in [Automatically straightens skewed] under the [Basic] tab,
and then click [Setting] to display the [Deskew Settings] screen.
Select a correction method and click [OK].
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Practical Examples
Click the [Deskew] check box to ON. You can select either [Straightens
with angle of fed documents] or [Straightens with angle & contents of fed
documents].
When you want to detect multiple pages fed at the same time
Select the [Double Feed Detection] check box on the [Feeding] tab. You
can enable the [Detect by Length].
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Practical Examples
Select the [Double Feed Detection] check box.
When you want to match the orientation of images to the text
when scanning a mixture of pages with different text
orientations
Select [Text orientation recognition] in [Document Orientation] on the
[Others] tab. The text orientation on each page is detected, and the
scanned image is rotated in 90-degree increments to correct the
orientation.
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Practical Examples
Select the [Text Orientation Recognition] check box. The text orientation
on each page is detected, and the scanned image is rotated in 90-degree
increments to correct the orientation.
When the [Text Orientation Recognition] check box is selected,
[Document Orientation] is unavailable.
When you want to rotate the images of a document placed
horizontally to correct the orientation
Specify the rotation angle in [Document Orientation] on the [Others] tab.
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Click [Image processing] and specify the rotation angle in [Document
Orientation] in the dialog box which appears.
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Chapter 7 Regular Maintenance
Cleaning the Scanner
Clean the scanner and perform maintenance on a regular basis as
described below to maintain peak scanning quality.
Cleaning the Scanner .........................................................................55
Cleaning the Scanning Glass and the Rollers .................................56
When cleaning the outside and inside of the scanner, turn the power
OFF and disconnect the USB cable from the computer.
Do not use spray cleaners to clean the scanner. Precision
mechanisms, such as the light source, may get wet, and cause a
malfunction.
Never use paint thinner, alcohol, or other organic solvents to clean
the scanner. Such solvents can damage or discolor the exterior of the
scanner, or create a risk of fire or electrical shock.
To clean the exterior of the scanner, dampen a cloth with water or a
mild detergent, wring the cloth out thoroughly, and then wipe the dirt
away. Then use a dry, soft cloth to wipe away any moisture.
Do not use a coarse cloth or dirty cloth because it may result in
scratches.
Cleaning the Inside of the Scanner
Dust or paper particles inside the scanner may cause lines or smudges to
appear on scanned images. Use compressed air to periodically clean dust
and paper particles from the document feed opening and the inside of the
scanner. After finishing a large scanning job, turn OFF the scanner and
then clean out any paper particles remaining inside the scanner.
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Cleaning the Scanning Glass and the Rollers
If scanned images contain streaks, or if the scanned documents
become dirty, the scanning glass or rollers inside the scanner may
be dirty. Clean them periodically.
1 Open the feed tray.
2 Open the feeder cover.
4 Remove any dirt from the scanning glass, separation pad and rollers
inside the scanner (parts shown in the figure).
Use a clean dry cloth to wipe off any dirt on the scanning glass.
Wipe off any dirt on the rollers with a cloth that has been dampened
with water, and then wipe the rollers with a clean soft dry cloth.
Remove the feed rollers before cleaning them. For details on
removal, see Detaching and attaching the Feed Roller.
Do not spray water or neutral detergent directly on the scanner.
Precision mechanisms, such as the light source, may get wet, and
cause a malfunction.
3 Use compressed air to remove dust and paper particles from the
inside of the scanner.
Scratches on the sensor glass may cause marks on the images, as well
as feeding errors. If there are scratches on the sensor glass, contact
your local authorized Canon dealer or service representative.
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Chapter 8 Detaching and attaching the
Replacing Consumable Parts
feed roller and separation pad
When replacing the separation pad, perform the following steps to detach
it from and attach it to the unit.
Detaching and attaching the Feed Roller .........................................59
Detaching and attaching the separation pad...................................60
The feed rollers and separation pad inside the scanner are consumable
parts and will wear with scanning. If either the feed roller or the separation
pad or both are worn, documents may not feed correctly and paper jams
may occur. When the total number of pages of documents fed in the
scanner exceeds the following quantity, a message appears when the
scanner is connected to the computer. In such cases, you must replace
the part indicated in the message.
Contact your local authorized Canon dealer or service representative for
detailed information about the replacement parts.
Feed Roller: 100,000 sheets
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Separation Pad: 10,000 sheets
This message only serves as a rough guide for when to replace the
feed roller and separation pad.
They may wear out sooner if, for example, a lot of pages with rough
surfaces are scanned.
Furthermore, the counter in the scanner that records the number of pages
fed also needs to be reset when you replace the rollers.
For details on resetting the counter, see "Environmental Settings" on p.42.
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Detaching and attaching the Feed Roller
To remove or attach the feeding roller, follow the procedure below.
Detaching the Feed Roller
1 Open the feed tray.
2 Open the feeder cover.
4 Slide the feed rollers to left.
5 Remove the feed rollers.
Attaching the Feed Roller
Use the following procedure to replace the feed roller.
3 Open the roller cover
1 Attach the new feed rollers. Align the notch on the roller with the shaft
on the main unit side.
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2 Slide the feed rollers to right.
3 Completely close the roller cover so that it clicks into place.
Make sure to close the roller cover so that it clicks into place.
Failure to securely close the feed cover will cause document feed
problems.
4 Close the feeder cover.
Detaching and attaching the separation pad
When replacing the separation pad, perform the following steps to
detach it from and attach it to the unit.
Detaching the separation pad
1 Open the feed tray.
2 Open the feeder cover.
3 Remove the separation pad.
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Attaching the separation pad
1 Attach the separation pad.
2 Close the feeder cover.
Attach the separation pad securely until it clicks into place. If the pad is
not attached completely, feeding errors may occur.
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Chapter 9 Updating CaptureOnTouch
How to Update
Lite
If the software update notice screen appears when CaptureOnTouch Lite
starts, download the update file and update CaptureOnTouch Lite.
How to Update.....................................................................................62
The update notice screen appears when there is an update for
CaptureOnTouch Lite and CaptureOnTouch Lite started while the
computer is connected to the Internet.
1 Click the [Yes] button in the update notice screen.
The Web browser starts, and downloading of the update file begins.
2 Following the instructions on the screen, install the update.
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Chapter 10 Troubleshooting
Clearing a Paper Jam
Clearing a Paper Jam ......................................................................... 63
Common Problems and Solutions....................................................65
When paper jams occur during scanning, use the following
procedure to clear them.
Be careful when removing jammed paper. It is possible to cut your
hand on the edge of a sheet of paper.
1 Remove any documents remaining in the feed tray.
2 Open the feeder cover.
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3 Remove the jammed document from the feed side or eject side.
Carefully pull out the document without using excessive force. If the
jammed paper tears, make sure that you remove any remaining pieces.
Make sure the document does not get caught in the card guides as well.
4 Close the feeder cover.
Clearing a Card Jam
If a card is inserted into the slot at an angle, the card may jam during
scanning.
If a card jam occurs, try pulling the card out, or open the feeder cover to
remove the card.
When opening the feeder cover to remove a jammed card, open the cover
slowly. Opening the feeder cover too wide will put pressure on the card
and may damage it.
After you remove the jammed paper, check to see if the last page was
scanned correctly, and then continue scanning.
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Common Problems and Solutions
This section provides recommended solutions to common problems.
If you have a problem that is not solved by the following, contact your local
authorized Canon dealer.
Q1The scanner does not turn ON.
A11 The scanner remains OFF while the feed tray is closed.
When you open the feed tray, the scanner turns ON
automatically.
2 If the scanner is connected to the computer via a USB hub,
try removing the hub and connecting directly to the
computer.
Q2The scanner is not recognized.
A21 Confirm that the scanner is properly connected to the
computer with a USB cable.
2 Confirm that the scanner is turned on. See the previous "Q1"
"The scanner does not turn ON.". if the scanner does not
turn on.
3 The computer's USB interface may not support the scanner.
The scanner cannot be guaranteed to work with all USB
interfaces.
4 Confirm that the supplied USB cable is used to connect the
scanner to the computer. The scanner cannot be guaranteed
to work with all available USB cables.
5 If the scanner is connected to the computer via a USB hub,
try removing the hub and connecting directly to the
computer.
Q3Documents feed askew (scanned images are slanted).
A31 Reduce the number of pages that you load into the scanner
at one time, and then scan again.
2 Align the document guides to fit the documents as closely as
possible, and load the documents so that they feed straightly.
3 Set [Automatically straightens skewed images] to other than
[OFF] in the scan mode settings.
4 If many pages have been scanned since the last roller
cleaning, clean the rollers and separation pad. When
cleaning the scanner refer to "Cleaning the Scanning Glass
and the Rollers" on p.56. When replacing, refer to
"Replacing Consumable Parts" on p.57.
5 Confirm that the separation pad is attached securely.
6 Perfectly straight scanning may not be possible for the
document due to the structural design of the scanner.
Q4CaptureOnTouch Lite does not start.
A4If access to USB devices is blocked by security software, you
may not be able to use CaptureOnTouch Lite.
Q5If white lines or streaks appear in scanned images.
A5Clean both sides of the scanner glass, and the rollers. If a sticky
substance such as glue or correction fluid is found, carefully wipe
with just enough pressure to clean the area where the lines
appear. For cleaning the scanner, refer to "Chapter 7 Regular
Maintenance". If the problem cannot be solved by cleaning, the
internal glass may be scratched. Contact your local authorized
Canon dealer.
Q6Pages are missing.
A6Then [Scanning Side] setting in the advanced settings dialog box
is [Skip blank page], documents with very little black may be
unintentionally skipped. Decrease the [Set the likelihood of
skipping blank page] value "When you want to delete the images
of the blank pages in two-sided documents" on p.43, or select
another scan mode setting such as [Simplex] or [Duplex]. If
pages are skipped due to the document double feeding, see "Q7"
"Documents jam (or double-feed).".
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Q7Documents jam (or double-feed).
A71 If the feed roller and the separation pad have been installed
correctly, clean them if necessary. For cleaning and
replacement, refer to "Chapter 8 Detaching and attaching the
feed roller and separation pad".
2 Proper scanning may not be possible when document pages
stick together due to static electricity. Fan the documents
before you load them.
Q8Multiple pages of scanned images cannot be saved to a
single file.
A8Depending on the file format, multiple scanned image pages
cannot be saved as a single file with CaptureOnTouch Lite.
• BMP, JPEG: Always save one page per file.
• PPTX: Always saved multiple pages per file.
• TIFF, PDF: You can specify whether to save scanned images
as multi- or single-page files in the dialog box displayed by
clicking the [Detail settings] button of [File type] in the edit
screen of the output panel.
• For the edit screen of the output panel, see "Setting the output"
on p.41.
Q9All of the placed documents have been scanned, but the
scanned image does not appear on the application.
A9When [Panel-Feeding] or [Automatic Feeding] is selected as the
document feeding method on the advanced settings dialog box,
scanning will continue even after all documents have been
scanned because the scanner is waiting for additional
documents. To finish the operation and send the scanned images
to the application, press the [STOP] button (Windows) / [Finish]
button (OS X) on the operating panel.
Q10Memory becomes insufficient and scanning stops.
A10If you configure scanning conditions that use a large amount of
the computer's memory, scanning may stop because of
insufficient memory. Although this depends on the computer's
memory size, the possibility of insufficient memory increases if
any of the following scanning conditions overlap.
• [Color Mode] is set to [24-bit Color]
• A large page size (e.g. Legal) is specified as the [Page Size].
Alternatively, the page size is set to [Scanner's Maximum].
• A high resolution (600dpi etc.) is specified for [Dots per inch].
If an error message appears due to insufficient memory while
scanning is in progress, stop scanning, change the scanning
conditions (e.g. reduce the resolution or page size) and then try
scanning again. In addition, the amount of memory used can be
contained by turning off [Moire Reduction] and [Prevent Bleed
Through/Remove Background] if they are set to on.
Q11The scanner makes unusual noise while feeding
documents.
A11The paper quality of some documents can result in unusual
noises, but this does not indicate a malfunction.
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Software Troubleshooting
This section describes troubleshooting problems and solutions for
operating the CaptureOnTouch Lite.
If scanning is too slow
1 Close other running programs, if any.
2 Scanning can be slowed down by memory shortage caused by
memory-resident applications such as anti-virus programs. Close
such memory-resident programs if necessary to free up memory
space.
3 When insufficient hard disk space is available, the scanner may be
unable to create the necessary temporary files for scanned data.
Delete unneeded data on the hard disk to free up more space.
4 Scanning is slow if the computer's USB port is not Hi-Speed USB 2.0
compliant.
5 If using a common USB cable that is not Hi-Speed USB 2.0 compliant,
replace the cable with the supplied compliant cable.
6 When the scanner is connected to the computer via a USB hub that is
not Hi-Speed USB 2.0 compliant, remove the hub and connect the
scanner directly to the computer.
There is a display glitch on the UI screen of CaptureOnTouch
Lite
Depending on the computer that you are using, a display glitch may occur
on the UI screen when there are too many Scan mode panels, Output
panels. Delete any panel that you will not use.
If scanned image files cannot be opened in an application
1 Scanned images saved as multi-page TIFF files can be opened only
by programs that support this file format.
2 Images saved as compressed TIFF files (single- as well as multi-
page) can only be opened by programs that support the compressed
format. This can occur with programs that are not compatible with
CaptureOnTouch Lite. In this case, select "None" as the image file
compression format before scanning.
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Useful tips
Here are some useful tips for scanning documents.
Where are scanned images saved? Can the save destination
be changed?
Images are saved to the following locations, according to program
settings. All destination locations can be changed to other folders.
CaptureOnTouch Lite
Images are saved to the output destination set in the output panel.
How are the scan settings configured?
CaptureOnTouch Lite
Click the edit button ([ ]) in the scan mode panel and then edit the
scan settings in the displayed screen.
How do I save multiple pages in one file, or save one file per
page?
When scanned images are saved in BMP, PNG, or JPEG format, each
page is always saved as separate files.
When scanned images are saved in PPTX format, multiple pages are
always saved in one file.
When scanned images are saved in PDF or TIFF format, you can specify
multi- or single-page files. See also Q8 in "Common Problems and
Solutions" on p.65
Can I copy or back up scanner setting configurations?
Backup is not possible.
What rules apply to scanned image file names?
CaptureOnTouch Lite
The file names of scanned images are set based on the settings in
the Output panel.
Click the edit button ([ ]) in the Output panel and then set the file
name in [File name] in the displayed screen.
If you enable [Use advanced settings dialog box] of [File name] and
then click the [Detail Settings] button, the [File name settings] dialog
box appears. The scanned image file name is determined by setting
some or all of the three items in this dialog box.
SettingDescription
File nameAny specified text string to be included in the file
Add date and timeAppends the date and time to file names. Select
Add counter to file namesAppend serial numbers in the order of scanned
A sample file name is displayed as the [File name] in the [File name
settings] dialog box.
name.
the date format from the list box. YYYY = year,
MM = month, and DD = day of month. The time is
appended after the date.
image saving. Specify the number of digits and
starting number.
How can I skip blank pages, and scan only non-blank pages?
Specify [Skip Blank Page] in the edit screen or advanced settings dialog
box of the scan mode panel, then scan.
How do I scan cards?
Set [Page size] to [Match original size] ([Detect automatically] in the
advanced settings dialog box of OS X) in the edit screen or advanced
settings dialog box of the scan mode panel, then scan. For details, see
"Loading cards" on p.22.
How do I load and scan documents with mixed sizes?
Set [Page size] to [Match original size] ([Detect automatically] in the
advanced settings dialog box of OS X) in the edit screen or advanced
settings dialog box of the scan mode panel, then scan.
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What's the best way to scan business cards or photos?
Set [Page size] to [Match original size] ([Detect automatically] in the
advanced settings dialog box of OS X) in the edit screen or advanced
settings dialog box of the scan mode panel, then scan.
When you want to digitize your photos into data, where the images are as
close to the original photos as possible, set the [Apply corrections suitable
for photographs] checkbox in the advanced settings dialog box to ON, then
scan. For details, refer to "How to produce a picture quality scan" on p.48.
Scanned image edges are lost when scanning while setting
[Page Size] to [Match original size] (Windows) or [Detect
automatically] (OS X) in the advanced settings dialog box.
How can I scan correctly without any loss of edges?
Set the check box of [Trimming] in the [Image processing] tab to OFF
(Windows)/Set the check box of the [Trimming] dialog box displayed when
you click [More] to OFF (OS X) in the advanced settings dialog box.
Alternatively, set [Page size] to [Match original size] ([Detect automatically]
in the advanced settings dialog box of OS X) in the edit screen or
advanced settings dialog box of the scan mode panel, then scan.
How do I use the automatic document color detection
function?
CaptureOnTouch Lite includes a function that automatically detects the
color mode from the contents of a document.
The modes that can be detected by this automatic detection function differ
depending on the screen for setting the automatic detection function.
ConditionModes that can be detected
When [Color mode] in the edit
screen of the scan mode panel of
CaptureOnTouch Lite is set to
[Detect automatically]
When [Color mode] for the advanced
settings dialog box is set to [Detect
automatically] and ad vanced settings
for auto-detection are set
* When scanning in duplex mode using only USB 2.0 bus power, power
consumption on the scanner may fluctuate depending on the type of document
being scanned and the processing load on the scanner. In such cases, the
scanning speed may vary.
InterfaceHi-Speed USB 2.0
Length70 to 356 mm (2.756 to 14")
Thickness
(density)
Width49 to 55 mm (1.93 to 2.17")
Length85 to 91 mm (3.35 to 3.58")
Thickness
(density)
Width86 mm (3.39")
Length54 mm (2.13")
Thickness0.76 mm (0.03") or less
Duplex200 x 200 dpi 14 images/min.
Duplex200 x 200 dpi 10 images/min.
64 to 128 g/m
Thickness 0.08 to 0.15 mm (0.0031 to 0.0059")
128 to 225 g/m
Thickness 0.15 to 0,3 mm (0.0059 to 0.0118")
Up to 1.4 mm (0.055") for embossed cards
Automatic