User Manual
Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place for future reference.
FCC REGULATIONS (For 120 V model)
Document Scanner:
– DR-G1130: Model M111171
– DR-G1100: Model M111181
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device
must accept any interference received, including interference
that may cause undesired operation.
Note: This equipment has been tested and found to comply
with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and
can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no
guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference
to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try
to correct the interference by one or more of the following
measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment and
receiver.
– Connect the equipment into an outlet on a circuit different
from that to which the receiver is connected.
– Consult the dealer or an experienced radio/TV technician
for help.
Use of shielded cable is required to comply with class B limits
in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modifications to the equipment
unless otherwise specified in the manual. If such changes or
modifications should be made, you could be required to stop
operation of the equipment.
Canon U.S.A. Inc.
One Canon Park, Melville, NY 11747, U.S.A.
Tel. No. (800)652-2666
RADIO INTERFERENCE REGULATIONS (For 120 V
models)
This digital apparatus does not exceed the Class B limits for
radio noise emissions from digital apparatus as set out in the
Interference-causing equipment standard entitled “Digital
Apparatus”, ICES-003 of the Industry Canada.
RÈGLEMENT SUR LE BROUILLAGE
RADIOÉLECTRIQUE (For 120 V models)
Cet appareil numérique respecte les limites de bruits
radioélectriques applicables aux appareils numériques de
Classe B prescrites dans la norme sur le matériel brouilleur:
“Appareils Numériques”, NMB-003 édictée par l’Industrie
Canada.
®
International ENERGY STAR
Office Equipment
Program
®
As an ENERGY STAR
Electronics Inc. has determined that this
machine meets the ENERGY STAR
Partner, Canon
®
Program guidelines for energy efficiency.
®
The International ENERGY STAR
Office
Equipment Program is an international program that promotes
energy saving through the use of computers and other office
equipment. The program backs the development and
dissemination of products with functions that effectively
reduce energy consumption. It is an open system in which
business proprietors can participate voluntarily. The targeted
products are office equipment, such as computers, displays,
printers, facsimiles, copiers, and scanners. The standards and
logos are uniform among participating nations.
This model doesn’t provide “setting options” for power
management.
i
European Union (and EEA) only.
This symbol indicates that this product is not to be
disposed of with your household waste, according
to the WEEE Directive (2002/96/EC) and your
national law. This product should be handed over
to a designated collection point, e.g., on an
authorized one-for-one basis when you buy a new similar
product or to an authorized collection site for recycling waste
electrical and electronic equipment (EEE). Improper handling
of this type of waste could have a possible negative impact on
the environment and human health due to potentially
hazardous substances that are generally associated with EEE.
At the same time, your cooperation in the correct disposal of
this product will contribute to the effective usage of natural
resources. For more information about where you can drop off
your waste equipment for recycling, please contact your local
city office, waste authority, approved WEEE scheme or your
household waste disposal service. For more information
regarding return and recycling of WEEE products, please visit
www.canon-europe.com/environment
.
(EEA: Norway, Iceland and Liechtenstein)
Trademarks
• Canon and the Canon logo are registered trademarks, of
Canon Inc. in the United States and may also be trademarks
or registered trademarks in other countries.
• imageFORMULA is a trademark of CANON
ELECTRONICS INC.
• Microsoft, Windows, Windows Vista, PowerPoint, and
SharePoint are registered trademarks or trademarks of
Microsoft Corporation in the United States and other
countries.
• Microsoft product screen shot(s) reprinted with permission
from Microsoft Corporation.
• Adobe, the Adobe logo, Acrobat, the Adobe PDF logo, and
Adobe Reader are either registered trademarks or
trademarks of Adobe Systems Incorporated in the United
States and/or other countries.
• ISIS is a registered trademark of Emc Corporation in the
United States.
• Other product and company names herein may be the
trademarks of their respective owners. However, the
®
symbols are not used in this document.
TM
and
Für EMVG
Dieses Produkt ist zum Gebrauch im Wohnbereich,
Geschäfts-und Gewerbebereich sowie in Kleinbetrieben
vorgesehen.
Für 3. GPSGV
“Maschinenlärminformations-Verordnung 3. GPSGV: Der
höchste Schalldruckpegel beträgt 70 dB(A) oder weniger
gemäß EN ISO 7779”
Model Names
The following names may be provided for the safety
regulations in each sales region of the Document Scanner.
DR-G1130: Model M111171
DR-G1100: Model M111181
Copyright
Copyright 2013 by CANON ELECTRONICS INC. All rights
reserved.
No part of this publication may be reproduced or transmitted
in any form or by any means, electronic or mechanical,
including photocopying and recording, or by any information
storage or retrieval system without the prior written
permission of CANON ELECTRONICS INC.
ii
Disclaimers
The information in this document is subject to change without
notice.
CANON ELECTRONICS INC. MAKES NO WARRANTY
OF ANY KIND WITH REGARD TO THIS MATERIAL,
EITHER EXPRESS OR IMPLIED, EXPECT AS
PROVIDED HERE IN, INCLUDING WITHOUT
LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE OF USE OR NONINFRINGEMENT. CANON ELECTRONICS INC. SHALL
NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGES OF ANY NATURE, OR
LOSSES OR EXPENSES RESULTING FROM THE USE
OF THIS MATERIAL.
CANON ELECTRONICS INC. IS NOT LIABLE FOR THE
STORAGE AND HANDLING OF DOCUMENTS
SCANNED WITH THIS PRODUCT, OR THE STORAGE
AND HANDLING OF RESULTING SCANNED IMAGE
DATA.IF YOU INTEND TO DISCARD THE ORIGINALS
OF SCANNED DOCUMENTS, YOU THE CUSTOMER
ARE RESPONSIBLE FOR INSPECTING THE SCANNED
IMAGES AND VERIFYING THAT DATA IS
INTACT.THE MAXIMUM LIABILITY OF CANON
ELECTRONICS INC. UNDER THIS WARRANTY IS
LIMITED TO THE PURCHASE PRICE OF THE
PRODUCT COVERED BY THE WARRANTY.
iii
Preface
Thank you for purchasing the Canon imageFORMULA DR-G1130/G1100 Document Scanner. Please read this and the following
manuals thoroughly before using the scanner to become acquainted with its capabilities and make the most of its many functions.
After reading the manuals, store them in a safe place for future reference.
User Manual
Manuals for the Scanner
The documentation for the scanner consists of the Reference
Guide (supplied with the scanner), the User Manual (this
manual), and the CapturePerfect3.1 Operation Guide, which
are provided in electronic form and registered in the Windows
Start Menu during software installation.
Reference Guide
This manual consists of the basic scanner operating
instructions extracted from the User Manual.
User Manual (This Manual)
This manual consists of two sections: Hardware and
Software.
The Hardware section provides general information about
the scanner operational settings, maintenance, and
troubleshooting.
The Software section describes how to use the ISIS/
TWAIN driver with the scanner, and how to set up job
registration tools.
CapturePerfect 3.1 Operation Guide
(Electronic Manual)
This is the operation guide for CapturePerfect 3.1, the
Canon document scanner application program.
Hint
• The User Manual and the CapturePerfect 3.1 Operation Guide
are installed in the following locations during software
installation.
CapturePerfect 3.1 Operation Guide
• Register Windows 8 at the following locations.
iv
Symbols Used in This Manual
The following symbols are used in this manual to explain
procedures, restrictions, handling precautions, and
instructions that should be observed for safety.
WARNING
Indicates a warning concerning operations that may lead to
death or injury to persons if not performed correctly. To
use the scanner safely, always pay attention to these
warnings.
CAUTION
Indicates a caution concerning operations that may lead to
injury to persons, or damage to property if not performed
correctly. To use the scanner safely, always pay attention
to these cautions.
IMPORTANT
Indicates operational requirements and restrictions. Make
sure that you read these items carefully to operate the
scanner correctly, and avoid damage to the scanner.
Hint
Indicates a clarification of an operation, or contains
additional explanations for a procedure. Reading these
notes is highly recommended.
How This Manual is Organized
This manual consists of the following chapters.
■ Hardware
Chapter 1 Before You Start Using the Scanner
Provides an overview of the scanner
Chapter 2 Setup
Describes the operating environment and how to connect
to a PC
Chapter 3 Basic Operation
Describes the basic uses of the scanner
Chapter 4 Other Functions
Describes the User Mode and other functions
Chapter 5 Maintenance
Describes routine cleaning and roller replacement
Chapter 6 Practical Examples
Describes displayed messages and troubleshooting
solutions
Chapter 7 Appendix
Provides a list of specifications and support information
■ Software
Chapter 8 ISIS/TWAIN Driver Settings
Describes the settings for the ISIS/TWAIN driver
Chapter 9 Job Registration Tool Settings
Describes the settings for the Job Registration Tool
Chapter 10 Practical Examples
Provides information for reference when making software
settings
v
Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place
for future reference.
User Manual
Hardware
Hardware
Table of Contents
Preface ................................................................... iv
Manuals for the Scanner ......................................... iv
Symbols Used in This Manual ..................................v
How This Manual is Organized.................................v
Chapter 1 Before You Start Using the Scanner
1. Important Safety Instructions............................1-2
Installation Location.............................................. 1-2
Power ................................................................... 1-2
Moving the Scanner.............................................. 1-3
Handling ............................................................... 1-3
Disposal................................................................ 1-5
2. Features ...........................................................1-6
3. Names and Functions of Parts .......................1-10
Front View, Feeder Inlet, and Eject Outlet.......... 1-10
Rear View ........................................................... 1-11
Control Panel...................................................... 1-12
Chapter 2 Setup
1. Setup Procedures.............................................2-2
2. Installation Requirements .................................2-3
3. Software Installation .........................................2-4
4. Connecting the Scanner to the Computer ........2-6
Interface Connector Locations.............................. 2-6
Connecting the Scanner to the Computer ............ 2-6
5. Turning the Power ON......................................2-8
Turning Off the Power .......................................... 2-8
Chapter 3 Basic Operation
1. Documents .......................................................3-2
Acceptable Documents......................................... 3-2
Long Document Mode Setting.............................. 3-3
2. Document Feed and Eject Trays......................3-5
Preparing the Document Feed Tray ..................... 3-5
Adjusting the Document Guides ........................... 3-7
Preparing the Document Eject Tray ..................... 3-9
3. Document Feeding Methods ..........................3-10
Selecting the Document Feeding Method .......... 3-10
4. Scanning ........................................................ 3-13
About the Job Function....................................... 3-13
CapturePerfect 3.1 ............................................. 3-14
5. Using Patchcode Sheets (Option).................. 3-19
About Patchcode Sheets .................................... 3-19
How to Use Patchcode Sheets ........................... 3-20
6. Handling Interruptions in Scanning ................3-22
Check Error Message on Control Panel............. 3-22
Handling Paper Jams, Skewed Documents,
and Staples......................................................... 3-22
Handling a Double Feed..................................... 3-23
Chapter 4 Other Functions
1. Function Description ........................................4-2
2. User Mode........................................................4-4
User Mode Operating Procedure.......................... 4-4
3. User Mode Functions.......................................4-6
Chapter 5 Maintenance
1. Regular Maintenance ....................................... 5-2
Cleaning the Scanner ........................................... 5-2
Cleaning the Sensors ........................................... 5-2
Opening and closing the upper unit...................... 5-3
Cleaning the Scanning Glass, Roller, and Pad .... 5-3
Adjusting the Compression................................... 5-5
Auto Power OFF Function .................................... 5-6
Power Outlet......................................................... 5-6
2. Replacing the Transport Rollers.......................5-7
Roller Replacement Cycle .................................... 5-7
Checking and Resetting the Page Counter.......... 5-7
Removing and Reinstalling the Rollers................. 5-9
3. Detaching and attaching the separation pad
(retard roller cover).........................................5-14
When to replace the separation pad
(retard roller cover) ............................................. 5-14
Detaching and attaching the separation pad
(retard roller cover) ............................................. 5-14
4. Imprinter Ink Cartridge Replacement
and Cleaning ..................................................5-16
About the Imprinter ............................................. 5-16
ii
Replacing Ink Cartridges .................................... 5-16
Specifying the Printing Position .......................... 5-18
Cleaning the Imprinter ........................................ 5-19
Imprinter Testing................................................. 5-20
Chapter 6 Practical Examples
1. Messages .........................................................6-2
Status Display....................................................... 6-2
Error Messages .................................................... 6-3
2. Troubleshooting................................................6-5
Trouble Categories ............................................... 6-5
Problem and Solution ........................................... 6-5
3. Uninstalling the Software..................................6-9
Chapter 7 Appendix
1. Specifications ...................................................7-2
Unit Specifications ................................................ 7-2
Options ................................................................. 7-3
Consumables........................................................ 7-3
External Dimensions............................................. 7-4
2. Option Specifications........................................7-5
Barcode Specifications......................................... 7-5
Imprinter Specifications ........................................ 7-6
3. Index.................................................................7-7
Hardware
iii
Chapter 1 Before You Start Using the Scanner
1. Important Safety Instructions........................... 1-2
Installation Location .............................................. 1-2
Power ....................................................................1-2
Moving the Scanner ..............................................1-3
Handling ................................................................1-3
Disposal ................................................................1-5
2. Features........................................................... 1-6
3. Names and Functions of Parts ...................... 1-10
Front View, Feeder Inlet, and Eject Outlet ..........1-10
Rear View............................................................1-11
Control Panel ......................................................1-12
Chapter 1 Before You Start Using the Scanner
1. Important Safety Instructions
To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below.
Installation Location
The performance of this scanner is affected by the
environment in which it is installed. Make sure that the
location where the scanner is installed meets the following
environmental requirements.
● Provide adequate space around the scanner for
operation, maintenance, and ventilation.
100 mm (3.9") or more
635 mm (25") or more
823 mm (32.4") or more
● Avoid installing the machine in direct sunlight. If
this is unavoidable, use curtains to shade the
scanner.
● Avoid locations where a considerable amount of
dust accumulates.
● Avoid warm or humid locations, such as in the
vicinity of a water faucet, water heater, or
humidifier, and avoid locations where the fumes
from ammonia, paint thinner, or other volatile
chemicals may be present.
● Avoid locations that are subject to vibration.
● Avoid exposing the scanner to rapid changes in
temperature. If the room in which the scanner is
installed is cold but rapidly heated, water droplets
(condensation) may form inside the scanner. This
may result in a noticeable degradation in scanning
quality.
The following conditions are recommended for
optimal scanning quality:
Room temperature: 10 °C to 32.5 °C (50 °F to
90.5 °F)
Humidity: 20% to 80% RH
● Avoid installing the scanner near equipment that
generates a magnetic field (e.g. speakers,
televisions, or radios).
Power
● Connect only to a power outlet of the rated voltage
and power supply frequency (either 120 V, 60 Hz
or 220-240 V, 50/60 Hz, depending on your
region).
● Do not use the scanner with a power supply that is
not rated for the specified voltage. Doing so might
cause fire or electric shock.
● Do not connect other electrical equipment to the
same power outlet to which the scanner is
connected. Also, when using an extension cord,
make sure that the extension cord is rated for the
current requirements of the scanner.
● The power cord may become damaged if it is often
stepped on or if heavy objects are placed on it.
Continued use of a damaged power cord can lead
to an accident, such as a fire or electrical shock.
1-2
Chapter 1 Before You Start Using the Scanner
● Do not use the power cord while it is coiled.
● Do not pull directly on the power cord. When
disconnecting the power cord, grasp the plug and
remove it from the outlet.
● Keep the area around the power plug clear of
objects so that the power cord can be
disconnected easily in an emergency.
● If you have any questions regarding the power
supply, contact your local authorized Canon dealer
or service representative for further information.
Moving the Scanner
● The scanner weights about 22.8 kg (50.3 lbs).
To lift or move the scanner, always use two
people, one on each side. Never attempt to lift the
scanner by yourself. You could drop the scanner or
pinch your fingers, resulting in personal injury or
damage to the scanner. Remember to be extra
careful when moving it.
● Make sure to disconnect the interface cable and
power cord when moving the scanner. If the
scanner is carried with these items connected, the
plugs and connectors may be damaged or cause
the scanner to fall and result in personal injury or
damage to the scanner.
Handling
WARNING
Note the following precautions whenever using the
scanner. Failure to do so may result in a fire or
electric shock.
■ Never use alcohol, benzene, paint thinner, aerosol
sprays, or any other highly flammable substance
near the scanner.
■ Do not cut, damage, or modify the power cord. Do
not place heavy objects on the power cord, and do
not pull or excessively bend the power cord.
■ Never connect the power cord when your hands
are wet.
■ Do not connect the scanner to a multiplug power
strip.
■ Do not knot or coil the power cord, as this may
result in a fire or electric shock. When connecting
the power cord, make sure that the power plug is
securely and completely inserted into the power
outlet.
■ To use a reel-type extension cord, unwind all of the
cord from the reel. Long-term operation with the
cord wound on the reel may cause the cord to
overheat and could cause a fire.
■ Do not use power cords other than the power cord
provided with this scanner.
1-3
Chapter 1 Before You Start Using the Scanner
■ Never try to take the scanner apart or modify it in
any way, as this is dangerous and may lead to a
fire or electric shock.
■ Do not use flammable aerosol sprays products
near the scanner.
■ When cleaning the scanner, turn the power switch
OFF and disconnect the power plug from the
power supply.
■ Clean the scanner using a slightly dampened cloth
which has been well wrung out. Never use alcohol,
benzene, paint thinner, or any other flammable
substances.
■ If the scanner makes strange noises, or gives off
smoke, heat, or strange odors, or the scanner
does not function or other abnormalities occur
when you use the scanner, immediately turn the
power switch OFF, and disconnect the power plug
from the power outlet. Then, contact your local
authorized Canon dealer or service representative
for further information.
■ Do not drop the scanner, or subject it to impact or
strong shock. Should the scanner ever become
damaged, immediately turn the power switch OFF,
and disconnect the power plug from the power
outlet. Then, contact your local authorized Canon
dealer or service representative to have the unit
serviced.
■ Before moving the scanner, make sure to turn the
power switch OFF, and disconnect the power plug
from the power outlet.
CAUTION
■ Do not install the scanner on a surface that is
unstable or tilted, or in an area subject to
excessive vibrations, as this may cause the
scanner to fall, resulting in personal injury or
damage to the scanner.
■ Do not block the ventilation openings. Doing so
could case the scanner to overheat, creating a risk
of fire.
■ Never place small metal objects such as staples,
paper clips, or jewelry on the scanner. These items
may fall into the scanner, and cause a fire or
electric shock. Should such objects ever fall inside
the scanner, immediately turn the power switch
OFF, and disconnect the power plug from the
power outlet. Then, contact your local authorized
Canon dealer or service representative to have the
unit serviced.
■ Do not locate the scanner in a humid or dusty
location. Doing so may cause a fire or electric
shock.
■ Do not place objects on top of the scanner. Such
objects may tip or fall over, resulting in personal
injury.
■ When unplugging the power cord, grasp it firmly by
its plug. Do not pull directly on the power cord, as
this may damage or expose the cord’s internal
wiring, resulting in a fire or electric shock.
■ Leave sufficient space around the power plug so
that it can be unplugged easily. If objects are
placed around the power plug, you will be unable
to unplug it in an emergency.
■ Do not allow water or flammable substances
(alcohol, paint thinner, benzene, etc.) to spill into
the scanner, as this may result in a fire or electric
shock.
■ Turn OFF the power switch for safety when not
using the scanner for a long period of time, such as
overnight. Also, turn OFF the power switch, and
disconnect the power cord from the power outlet
for safety when the machine will not be used for an
extended period of time, such as during
consecutive holidays.
1-4
■ Do not wear loose clothing or jewelry that may get
caught in the scanner while you are using it. This
may result in personal injury. Be extra careful of
neckties and long hair. If anything becomes caught
in the scanner, immediately disconnect the power
cord to stop the scanner.
■ Be careful when placing paper in the scanner and
when removing jammed paper. It is possible to cut
your hand on the edge of a sheet of paper.
CAUTION : Hot Surface
■ The part where the seal is attached can become
hot, and handling it carelessly can result in burns.
To ensure safe handling, be sure to observe all
safety precautions.
Disposal
● When disposing of this scanner, make sure to
follow all local ordinances and laws or consult with
the retailer who sold you the scanner.
Chapter 1 Before You Start Using the Scanner
1-5
2. Features
The main features of the DR-G1130/G1100 are described below.
Chapter 1 Before You Start Using the Scanner
Scanner Features
● Variety of Scanning Modes
The scanner is equipped with six scanning modes:
Black and White, Error Diffusion, Advanced Text
Enhancement, Advanced Text Enhancement II, 256level Gray, and 24-bit Color.
* Advanced Text Enhancement can clarify scanned text by
processing background or foreground colors.
● Fast Document Feeding
The scanner can scan up to 100 document sheets per
minute of LTR/A4-size paper in black and white,
grayscale, and color scanning modes. (For the DRG1130)
* Scanning conditions: LTR/A4 portrait, duplex, 200 dpi
● Large Capacity Feeder
Up to 500 plain paper document sheets can be loaded in
the document feed tray.
● Count-Only Mode
When operating the scanner as a stand-alone device,
this mode counts the number of loaded document
sheets. (See “Count-Only Mode” on p. 4-2.)
● Adjustable Document Feed Tray
The position of the document feed tray can be adjusted
up or down according to the number of document sheets
to be loaded. (See “Preparing the Document Feed Tray”
on p. 3-5.)
● Long Document Mode
Document sheets up to 3,000 mm long can be scanned.
(See “Long Document Mode Setting” on p. 3-3.)
● Job Function
Scanning conditions and the saving destination for
image files are registered with the job, so you can scan
using only control panel key operations. (See “About
the Job Function” on p. 3-13.)
● Freely Adjustable Document Guides
The left and right document guides can be adjusted so
that documents can be positioned to scan either the left
or right side. (See “Adjusting the Document Guides” on
p. 3-7.)
● User Mode
The User Mode functions can be employed to set the
scanner for practically any condition. (See “User Mode
Functions” on p. 4-6.)
1-6
Chapter 1 Before You Start Using the Scanner
Detection Functions
● Color Document Auto Detection
The scanner automatically detects whether documents
are in color, grayscale, or black and white.
● Auto Paper Size Detection
The document page size is detected before scanning.
Fixed-Size Scanning Auto-Size Detection
Scanning
● Skew Detection
The scanner stops feeding when a skewed document is
detected as it touches the edge of the feeder inlet.
● Staple Detection
The scanner stops feeding when it detects the presence
of stapled documents. (See “Staple Detection Setting”
on p. 4-6.)
● Ultrasonic Double-Feed Detection
The scanner stops feeding when the ultrasonic sensor
detects that two or more document pages are feeding at
the same time. (See “Double-Feed Control Setting” on
p. 4-6.)
* A non-detection zone can be specified to avoid double-
feed detection in areas such as those containing adhesive
labels.
● Double-Feed Detection by Document Length
The scanner stops feeding when a double feed is
detected by comparing document lengths. (See
“Double-Feed Control Setting” on p. 4-6.)
* Using the length of the first document page as a reference,
the scanner detects a double feed when a page of a
different length is fed.
● Prescan
At the start of scanning, this function prescans the first
page of a document and pauses so that you can use the
first image to adjust the brightness and contrast before
resuming scanning.
● Verify Scan
While scanning, the count of document pages scanned
is verified against a pre-specified count or the count
obtained from Count-Only Mode. (See “Verify Scan”
on p. 4-2.)
● Text Orientation Detection
The text orientation on each page is detected, and the
scanned image is rotated in 90-degree increments as
necessary for normalization.
Feeding Direction The text orientation is
detected and the image is
rotated
Image Processing
● Prevent Bleed Through/Remove Background
Prevents the background or original image on the
reverse side of thin originals from appearing in scanned
images.
● Image Rotation
The scanner can rotate scanned images in 90°
increments, or detect the text orientation and rotate the
image in 90° increments to correct its orientation.
1-7
Chapter 1 Before You Start Using the Scanner
Monthly Report
Monthly Report
● Deskew
The scanner straightens an image when it recognizes
from the image that the document page was fed askew.
Skewed Image Deskewed Image
● Dropout and Color Enhancement
The scanner is equipped with color drop-out and
enhancement functions that enable you to specify one
color (red, blue, or green) to be omitted (dropped out) or
enhanced when scanning, respectively.
Color Document Image with Red Drop-Out
set (red filtered)
● Remove Binder Holes
Erases the shadows that appear on scanned images form
binding holes on the original document.
Image with Binding Holes Image without Binding Holes
● Skip Blank Page
The scanner scans both sides of a document and skips
saving the image of any side it determines to be a blank
page.
Two-Sided Documents
with a Blank Side
Images with Blank Page
Skipped
● Folio Scan
Documents that are too large to fit in the feeder inlet can
be folded and scanned on both sides, and the images are
combined into a single image. (See “Scanning
documents wider than the feeder inlet (Folio Scan)” on
p. 10-3.)
Front and Back Images Reconstructed Image
● MultiStream
The scanner supports MultiStream, which can create
three images with different scanning conditions from a
single scan pass depending on the intended purpose.
However, this function is only available when using
software that supports Multi-Stream.
1-8
Document to be
Scanned
(150 dpi, Color)
(300 dpi, Black & White)
Two Types of Output Image
● Making text or lines bold
If any text or lines are unclear, this scanner has a
function for scanning and making them bolder.
● Background smoothing
This processes the background in a scanned image to
make it look smoother. It can be used when [Detect
automatically], [256-level Gray], or [24-bit Color] is
selected in [Color Mode] on the [Basic] tab sheet.
Other Functions
● Rapid Recovery System
When this function is activated and a sensor detects a
misfeed due to a paper jam or double feed, which causes
feeding to stop, scanning pauses to allow you to correct
the cause of the misfeed, after which scanning continues
from the document page on which the abnormality was
detected. (See “Handling Interruptions in Scanning” on
p. 3-22.)
* The Rapid Recovery System is effective when feeding
stops as a result of detection of a Paper Jam, Double Feed,
Skew, or Staple.
Options
● Imprinter (Option)
As an option, printing can be made on scanned
documents.
● Barcode Detection (Option)
Barcodes on documents can be detected and decoded by
installing the optional barcode module.
● Patchcode Support (Option)
By installing the optional patchcode decoder, patch
code sheets inserted between document pages can be
detected for batch separation. (See “Using Patchcode
Sheets (Option)” on p. 3-19.)
Chapter 1 Before You Start Using the Scanner
1-9
3. Names and Functions of Parts
The names and functions of the DR-G1130/G1100 parts are shown below.
Chapter 1 Before You Start Using the Scanner
Front View, Feeder Inlet, and Eject Outlet
(1)
(5)
(6)
(7)
(10)
(11)
(2)
(3)
(4)
(8)
(9)
(10)
(1) Upper Unit
Open when cleaning the rollers or paper jams. (See p. 3-22.)
(2) Imprinter Cover
Open when replacing the ink cartridge in the optional
imprinter or when cleaning the imprinter. (See p. 5-16.)
(3) Document Eject Tray
Scanned documents are output here. (See p. 3-9.)
(4) Control Panel (See p. 1-12.)
(5) Power Switch
Turns the scanner ON and OFF. (See p. 2-8.)
(6) Document Eject Tray Extension
Open the Document Eject Tray Extension to prevent
documents from falling off of the eject tray. (See p. 3-9.)
(7) Eject Paper Stoppers
Adjust to fit the length of documents, to avoid document
spillage. (See p. 3-9.)
(8) Document Guides
Adjust to fit the width of documents, so that ejected
documents stack neatly. (See p. 3-9.)
(9) Document Guides
Adjust to fit the width of documents. (See p. 3-7 and
p. 3-8.)
(10)Document Guide Lock Lever
Locks the Document Guides. (See p. 3-8.)
(11)Document Feed Tray
Load documents to be scanned here. (See p. 3-5.)
(12)Document Feeder Tray Extension / Extension Wire
Extend as needed to fit the length of the documents. (See
p. 3-6.)
(12)
CAUTION
Do not open the imprinter cover if the optional imprinter is not installed.
1-10
Chapter 1 Before You Start Using the Scanner
Rear View
(1) (2)
(3)
(1) Ventilation Holes (Exhaust Fan)
Exhausts heat from inside the scanner.
(2) Power Connector
Connect the supplied power cord here. (See p. 2-6.)
(3) USB Connector (Type B)
Connect the supplied USB cable here. (See p. 2-7.)
CAUTION
Do not block the ventilation holes. Doing so could cause the
scanner to overheat, creating a fire hazard.
1-11
Chapter 1 Before You Start Using the Scanner
Control Panel
(3)
(4)
(5)
(7)
(11)
(10)
(1)
(2)
(4)
(6)
(9)
(8)
(1) Display Panel
Displays the user mode, job info, messages, and counter.
(2) Count Clear Key
Clears and resets the counter on the display panel.
(3) Enter Key
Selects the user mode, and accepts settings.
(4) Keys
Selects the user mode and job.
(5) Menu Key
Displays the user mode. (See p. 4-4.)
(6) Job Key
Selects jobs. (See p. 3-13.)
(7) Count Only Key
Feeds and counts the number of document pages. (See
p. 4-2.)
(8) Separation Off Key
Raises the Document Feed Tray for the non-separating
(manual) mode. (See p. 3-10.)
(9) New File Key
When File Separation by Key is enabled, separates files.
(10)Start Key
Starts scanning.
(11)Stop Key
Stops the scanning process.
1-12
Chapter 2 Setup
1. Setup Procedures............................................ 2-2
2. Installation Requirements ................................ 2-3
3. Software Installation ........................................ 2-4
4. Connecting the Scanner to the Computer ....... 2-6
Interface Connector Locations ..............................2-6
Connecting the Scanner to the Computer.............2-6
5. Turning the Power ON..................................... 2-8
Turning Off the Power ...........................................2-8
1. Setup Procedures
Perform the following setup procedures to prepare the scanner for use.
Step 1: Confirm the installation requirements. (See p. 2-3)
Step 2: Install the Software. (See p. 2-4)
Step 3: Connect the scanner to the computer. (See p. 2-6)
Step 4: Turn the power ON (Scanner recognition). (See p. 2-8)
Chapter 2 Setup
2-2
2. Installation Requirements
The following system requirements are recommended for optimal use of this scanner.
Chapter 2 Setup
■ Computer
• CPU: Intel Core i3 2.13 GHz or faster
• Memory: 4 GB or more
• Hard disk: 3 GB or more available space required for
installation of all software
• USB interface: Hi-Speed USB 2.0
• Monitor: Resolution of 1024 x 768 (XGA) or better
recommended.
• Optical drive: Drive capable of reading DVDs.
■ Operating system
• Microsoft Windows XP Service Pack 3 or later
• Microsoft Windows XP x64 Edition Service Pack 2 or
later
• Microsoft Windows Vista Service Pack 2 or later (32-bit
and 64-bit editions)
• Microsoft Windows 7 Service Pack 1 or later (32-bit and
64-bit editions)
• Windows 8 (32-bit and 64-bit editions)
■ Other requirement
• An ISIS-compatible application or a TWAIN-compatible
application that is compatible with the above operating
systems.
• .NET Framework 3.5 or later
WARNING
• Use the latest USB 2.0 driver made available by Microsoft. For
details, consult your local authorized Canon dealer.
• Scanning speeds are slower if your computer's standard USB
interface is USB Full-Speed (equal to USB 1.1.)
• The USB cable you are using should be the one originally
included with the scanner.
• If the CPU, memory, interface card, and other specifications
do not satisfy the installation requirements, the scanning
speed may be greatly reduced and transmission may take a
long time.
• Even if the computer satisfies the recommended
specifications, the scanning speed may vary, depending on
the specified scan settings.
• The scanner drivers provided with the scanner do not
necessarily operate on all ISIS or TWAIN-compatible
applications. For details, contact your application software
provider.
• Precautions for Use in 64-bit Operating Systems
– The scanner driver supplied with this product supports
scanning with 32bit applications only.
– Even with 32-bit applications, not all ISIS/TWAIN compliant
applications are guaranteed to operate.
– Scanning speed may vary depending on the specifications
of your computer.
2-3
3. Software Installation
This section describes how to install the software.
Chapter 2 Setup
• CapturePerfect 3.1
This is a scanning application that is bundled with the
scanner and other Canon DR series scanners.
• Scanner Driver
This is the scanner driver for this product.
IMPORTANT
Install the software before connecting the scanner to the computer.
• Log on to Windows as an Administrator.
• Close all other applications before installing the software.
1. Insert the Setup Disc into the disc drive of the
computer.
The setup menu automatically starts up when you insert
the disc into the drive. (If the menu does not start up,
execute setup.exe from the disc.)
For Windows 8/7/Vista
If the [User Account Control] screen appears, click [Yes]
or [Allow].
2. Click [Typical Installation].
Hint
• When reinstalling the software that has been uninstalled, click
[Custom Installation] to specify the uninstalled software.
3. Click [Install].
2-4
Chapter 2 Setup
4. Follow the instructions on the screen to complete
installation.
Hint
Installation of EMC Cloud Capture Function
EMC Captiva Cloud Runtime provides a component that
enables the use of web-based applications.
Be sure to install the component only when using a
compatible application that supports the function.
5. Click [Exit] to finish installing the software.
Hint
For Windows 8
Depending on the system environment, the web browser may
start in full screen during installation. If so, wait until the browser
processing has finished, and then return to the desktop and
continue the installation process.
2-5
4. Connecting the Scanner to the Computer
Use a USB port to connect the device to the PC.
Chapter 2 Setup
Interface Connector Locations
The USB connector is located on the scanner as shown below.
USB
Connector
Power Connector
IMPORTANT
• Use only the supplied power cord.
• The scanner and computer should both be turned OFF when
making connections.
Connecting the Scanner to the Computer
To connect to the computer, follow the procedure for the
intended connection method.
■ Using a USB Connection
1. Connect the supplied power cord into the power
connector on the back of the scanner. (1)
2. Connect the power cord into an AC outlet. (2)
120 V Type
220 - 240 V Type
2-6
3. Use the supplied USB cable to connect the scanner
to the computer.
Connect the square plug (Type B) of the USB cable to the
scanner. Connect the flat plug (Type A) of the USB cable
to the computer.
Type B
Type A
Chapter 2 Setup
2-7
5. Turning the Power ON
The power of the scanner can be turned ON and OFF with the power button on the front of the scanner.
Chapter 2 Setup
1. Make sure that the scanner and computer are
connected properly with the supplied USB cable.
2. Press the power switch.
Power Switch
Hint
When the scanner is turned on for the first time, the balloon
message shown below appears on the Windows task bar. If you
wait a while, automatic scanner recognition will end and the
scanner will become ready to use.
Turning Off the Power
Press the power switch again to turn the scanner off.
IMPORTANT
• After turning the scanner off, wait at least 10 seconds before
turning it back on.
• If you will not be using the scanner for an extended period, you
should disconnect the power cord from the AC outlet for safety.
Hint
The scanner's Auto power OFF function is enabled by default,
and the scanner will turn off automatically if it is not operated for
4 hours.
To disable this setting, follow the steps in (See “Auto Power
OFF Function” on p. 5-6).
2-8
Chapter 3 Basic Operation
1. Documents....................................................... 3-2
Acceptable Documents .........................................3-2
Long Document Mode Setting...............................3-3
2. Document Feed and Eject Trays ..................... 3-5
Preparing the Document Feed Tray......................3-5
Adjusting the Document Guides............................3-7
Preparing the Document Eject Tray ......................3-9
3. Document Feeding Methods.......................... 3-10
Selecting the Document Feeding Method...........3-10
4. Scanning........................................................ 3-13
About the Job Function .......................................3-13
CapturePerfect 3.1 ..............................................3-14
5. Using Patchcode Sheets (Option) ................. 3-19
About Patchcode Sheets.....................................3-19
How to Use Patchcode Sheets ...........................3-20
6. Handling Interruptions in Scanning................ 3-22
Check Error Message on Control Panel..............3-22
Handling Paper Jams, Skewed Documents,
and Staples .........................................................3-22
Handling a Double Feed .....................................3-23
Chapter 3 Basic Operation
1. Documents
The scanner can scan documents ranging in size from business cards and checks to 11" × 17"/A3 size. The size and type of paper
that can be fed depends on the feeding method.
• Manual feeding feeds one document at a time while the
Acceptable Documents
The scanner can feed the following document sizes.
Size
Width: 50.8 mm to 305 mm (2" to 12")
Length: 70 mm to 432 mm (2.8" to 17") (without using the
Long Document Mode)
70 mm to 1,000 mm (2.8" to 39.4") (using [ON1] in the
Long Document Mode)
70 mm to 3,000 mm (2.8" to 118.1") (using [ON2] in
the Long Document Mode)
Hint
Setting the scanner to Long Document Mode lets you scan
documents up to 3,000 mm (118.1") long.
(See “Long Document Mode Setting” on p. 3-3.)
Paper Thickness
Continuous Feeding: 20 g/m2 to 209 g/m2 (5 to 56 lb
bond) (0.04 mm to 0.25 mm)
Manual Feeding: 20 g/m2 to 255 g/m2 (5 lb to 64 lb bond)
(0.04 mm to 0.30 mm)
Hint
• Continuous feeding feeds document pages one after another
by the feed and retard rollers until the batch of documents
placed in the Document Feed Tray is completed.
[Separation Off] key on the control panel is lit and the
Document Feed Tray is raised.
Separation
Separation
Off key
Off Key
IMPORTANT
A document must meet the following criteria to be scannable:
• When scanning a multipage document, pages must be
grouped together so that they have the same size, thickness,
and weight. Scanning different types of paper at one time may
cause the scanner to jam.
• Always make sure that the ink on a document is dry before
scanning it. Scanning documents with the ink still wet may soil
the rollers or scanning glass, cause lines or smudges to
appear on images, or dirty other documents.
• Always clean the rollers or scanning glass after scanning a
document written in pencil. Scanning documents with pencil
written on them may soil the rollers or scanning glass, cause
stripes to appear in images, or dirty other documents.
• When scanning a two-sided document that is printed on thin
paper, the image on the opposite side of each page may show
through. Adjust the scanning brightness from the application
program, or enable the [Prevent Bleed Through/Remove
Background] setting before scanning.
3-2
• Note that scanning the following types of documents can
cause a paper jam or malfunction. To scan such a document,
make a photocopy of the document and then scan the
photocopy.
Wrinkled or creased
documents
Curled documents Coated paper
Torn documents
Documents with
paper clips or staples
• To scan bound multi-page documents such as invoice
booklets, place the bound edge against the feeder inlet and
scan by manual feeding.
• To use the Long Document Mode, feed document pages
manually, one after another.
Carbon paper
Extremely thin,
translucent paper
Documents with
excessive paper dust
particles.
Document Feeder Capacity
Up to 500 sheets of high grade paper or paper up to 48mm
high (max.)
IMPORTANT
Do not exceed the load limitation mark when placing documents
in the Document Feed Tray. It may cause paper jams.
Chapter 3 Basic Operation
Long Document Mode Setting
Using the Long Document mode, pages up to 3,000 mm
(118.1") long can be scanned.
Changing the Long Document Mode setting can be done
from the Control Panel.
■ Setting Long Document Modes on the Control
Panel
1. Press the Menu key on the control panel.
Menu Key
The User Mode is activated.
Small Size
Limitation
Mark
Large Size
Limitation
Mark
Small Size Limitation Mark:
When placing documents that are smaller than LTR/A4 size.
Large Size Limitation Mark:
When placing documents that are larger than LTR/A4 size.
2. Press the [ ] key seven times to display Long
Document Mode. (See p. 4-7.)
3-3
Chapter 3 Basic Operation
3. Confirm your settings.
[ON2]: When the [Match original size] or [Scanner’s
Maximum] page size setting is selected, scanning
document page lengths up to 3,000 mm (118.1") is
enabled.
[ON1]: When the [Match original size] or [Scanner’s
Maximum] page size setting is selected, scanning
document page lengths up to 1,000 mm (39.4") is
enabled.
[OFF]: When the [Match original size] page size setting is
selected, scanning document page lengths up to 432 mm
(17.0") is enabled.
4. Press [Enter].
Enter Key
The current setting is indicated by blinking square brackets
[ ].
5. Press the [ ] or [ ] key and press [Enter] to accept
the selection.
6. Press the Stop key to exit the User Mode.
IMPORTANT
• Processing may be slowed when scanning in the Long
Document Mode.
• When Long Document Mode is set to [ON1] (1,000 mm), a
scanned image may be lost if the scanning mode is set to color
and the image quality is set to [Image quality priority]. In the
event, scan the document in black and white or reduce the
image quality.
• When Long Document Mode is set to [ON2] (3,000 mm), a
scanned image may be lost if the scan is performed at 400/
600 dpi or with the scanning mode set to color and the
scanning side set to [Duplex]. In the event, scan the document
at a lower resolution, in black and white, or with the scanning
side set to [Simplex].
• When scanning using Long Document Mode, [High-Quality
Moire Reduction], [Auto orientation compensation], or
document orientation of [+90 degrees] or [-90 degrees] cannot
be used.
• If a sheet is loaded at a skewed angle when scanning long
documents, it may be damaged by contacting both sides of the
transport path. So be careful to avoid loading documents at
skewed angles.
• Paper jam detection may react slowly when scanning long
documents, which could result in jammed documents being
damaged. Be especially careful to avoid paper jams.
• To feed each document page manually when scanning long
documents, press the [Separation Off] key on the control
panel.
Separation
Off Key
3-4
2. Document Feed and Eject Trays
Before scanning, prepare the Document Feed and Eject Trays for the desired paper size.
Chapter 3 Basic Operation
Preparing the Document Feed Tray
■ Document Feed Tray
The height of the Document Feed Tray can be adjusted
according to the number of document pages to be loaded
(the default setting is the lowest position).
Tray Position Setting
The proper height of the Document Feed Tray can be set in
advance by the Tray Position in the User Mode setting,
which minimizes the time required to start feeding the
documents to be placed on the Document Feed Tray.
1. Press the Menu key on the control panel.
Menu Key
The User Mode is activated.
2. Press the [ ] key five times to display Tray Position.
(See p. 4-8.)
3. Confirm your settings.
[0]: To load up to 500 sheets
[1]: To load up to 300 sheets
[2]: To load up to 100 sheets
3-5
Chapter 3 Basic Operation
4. Press [Enter].
Enter Key
The current setting is indicated by blinking square brackets
[ ].
5. Select with the [ ] or [ ] key and press [Enter] to
accept the selection.
The Document Feed Tray moves to the selected height.
■ Document Guides
Slide the document guides to fit the width of your
document.
Hint
The positions of the left and right document guides can also be
locked independently for off-center loading. (See “Adjusting the
Document Guides” on p. 3-7)
■ Document Feeder Tray Extension / Extension
Wire
Pull out the tray extension as needed for the length of your
document.
6. Press the Stop key to exit the User Mode.
3-6
Chapter 3 Basic Operation
Gently open the extension wire.
Hint
Use the extension wire if the document beyond the edge of the
document tray extension.
Adjusting the Document Guides
The document guides normally extend at equal distances to
the left and right ends from the center of the feeder so that
documents are by default to be placed at the center of the
feeder inlet.
However, each document guide has its own lock lever, so you
can place documents either toward the left or right side of the
feeder inlet by locking the document guides at the appropriate
positions.
■ Loading Documents at the Left Side
This example shows the procedure for loading documents
at the left side of the feeder.
1. Spread the document guides all the way to the left
and right.
2. Load your documents against the left feed guide.
3. Lock the left document guide (1) by pulling out the
lock lever, then slide the right document guide to the
right edge of your documents (2).
3-7
(1)
(2)
Chapter 3 Basic Operation
4. Lock the right document guide (1), and unlock the left
document guide (2).
(2)
(1)
5. Slide the left document guide to the left edge of your
documents.
■ Resetting the Document Guides
To reset the guides so that they are equidistant from the
center, perform the following procedure to spread the
guides to the left and right as far as they will go.
1. Confirm that the right document guide is locked (1),
and slide the left guide all the way to the left (2).
2. Lock the left document guide (1), and unlock the right
document guide (2).
(1)
(2)
3. Slide the right document guide all the way to the right.
3-8
Chapter 3 Basic Operation
4. Unlock the left document guide.
Preparing the Document Eject Tray
The Eject Tray includes two Document Eject Guides, the
Eject Tray Extension and Eject Paper Stopper, to be adjusted
to fit the width and length of your documents.
■ Document Guides
Slide the document eject guides to fit the width of your
documents.
The eject position of the document can be checked by
feeding a single sheet of the document in Count-Only
Mode. (See “Count-Only Mode” on p. 4-2.)
■ Document Eject Tray Extension
Open the Document Eject Tray Extension when
documents look like they are going to fall off of the eject
tray.
■ Eject Paper Stoppers
Raise the appropriate Eject Paper Stoppers to stop ejected
documents from spilling out of the eject tray.
Hint
The eject paper stoppers are attached to the document eject
tray extension, so you can adjust their positions to suit your
document length.
When LTR/A4-size documents are loaded, close the document
eject tray extension and stand up the upper eject paper
stoppers. When A3-size documents are loaded, open the
document eject tray extension and stand up the upper eject
paper stoppers.
3-9
Chapter 3 Basic Operation
3. Document Feeding Methods
Two document feeding methods are available: Continuous Feeding, which feeds documents automatically from the document tray
by the pickup roller; and Manual Feeding, which requires manually feeding one document at a time for transport by the feed roller,
while the pickup roller is disabled.
Selecting the Document Feeding Method
Continuous Feeding is the default feeding method, but
Manual Feeding can be enabled by selecting Manual Feeding
as the Feeding Option for the ISIS/TWAIN driver, or by
pressing the Separation Off key on the control panel.
Continuous Manual Feeding Mode is also provided as a way
to scan a batch of document pages that cannot be
automatically transported.
Continuous Feeding
With Continuous Feeding, documents loaded in the
Document Feed Tray are picked up automatically by the
pickup roller and transported by the feed roller, while the
retard roller separates each page to avoid double feeding.
Pickup
Roller
Feed
Roller
Retard
Roller
Manual Feeding
The Separation Off key lights and the Document Feed
Tray rises so that documents can be fed manually one at a
time.
In the Manual Feeding mode, you must insert each
document page far enough to be pulled in by the feed roller
(because the pickup roller is disabled).
Separation Off Key
IMPORTANT
• Because pages are not separated by the retard roller during
manual feeding, a paper jam will occur if multiple pages are
loaded together.
• To scan bound multi-page documents such as invoice
booklets, place the bound edge against the feed inlet and scan
using manual feeding.
Hint
• The [Separation Off] key is linked to the [Manual Feeding]
Feed Option setting of the ISIS/TWAIN driver.
• When the [Separation Off] key on the control panel is pressed
or the [Manual Feeding] Feed Option is selected, the
[Separation Off] key lights and the Document Feed Tray rises.
3-10
Chapter 3 Basic Operation
Continuous Manual Feeding Mode
Enable the Continuous Manual Feeding Mode from the
User Mode when document pages do not separate well
using Continuous Feeding.
Feed Roller
Retard Roller
IMPORTANT
When the Continuous Manual Feeding Mode is set to ON from
the User Mode, make sure to disable it (set to OFF) when
finished scanning. Otherwise, normal continuous feeding will be
disabled the next time someone uses the scanner.
Hint
For Manual Feeding, you must feed document one page at a
time. For Continuous Manual Feeding, you may place a stack of
documents on the Document Feed Tray and insert them into the
Document Feed Tray opening one page at a time, making
operation easier.
■ Continuous Manual Feeding Mode Setting
Select Manual Feed Mode in the User Mode settings to
enable continuous manual feeding.
1. Press the Menu key on the control panel.
Menu Key
The User Mode is activated.
2. Press the [ ] key one times to display “Manual Feed
Mode”. (See p. 4-7.)
3. Confirm your settings.
[ON]: Disables the pickup roller so that loaded documents
have to be hand fed to the feed roller one page at a time.
[OFF]: Documents are fed continuously by the pickup
roller, except when the Separation Off key is lit.
3-11
4. Press [Enter].
Enter Key
The current setting is indicated by blinking square brackets
[ ].
5. Press the [ ] or [ ] key and press [Enter] to accept
the selection.
6. Press the Stop key to exit the User Mode.
Chapter 3 Basic Operation
3-12
Chapter 3 Basic Operation
4. Scanning
Scanning operations can be controlled by a scanning application program such as the CapturePerfect 3.1 software included with the
scanner, or directly from the control panel of the DR-G1130/G1100, using the Job Function.
This section describes the Job Function and provides an overview of CapturePerfect 3.1.
Registered jobs are displayed.
About the Job Function
The Job Function enables you to use the Job Registration Tool
to register different jobs which can then be selected for
scanning by pressing the [Job] key on the control panel.
Job registration stores scanning conditions such as scanner
settings, image file format selection, save destination, and
image data processing settings for each job to be used with the
Job Function.
Hint
The Job Registration Tool is a TWAIN-compliant application that is
installed along with the ISIS/TWAIN driver. See Chapter 9 “Job
Registration Tool Settings” for details.
■ Executing Jobs
Use the following procedure to execute jobs that have been
registered by the Job Registration Tool.
1. Press the Job key on the control panel.
Hint
If no job is displayed, you must register a job using the Job
Registration Tool.
2. Press the [ ] or [ ] key to select a job.
3. Execute the displayed job by pressing the Start key.
Job Key
Start Key
4. Open the folder specified during job registration to
confirm that the image files have been created.
3-13
Chapter 3 Basic Operation
CapturePerfect 3.1
CapturePerfect 3.1 is an ISIS-compatible application
developed for Canon document scanners.
CapturePerfect 3.1 includes scan modes described in this
section. Select the desired scan mode from the Scan menu to
perform scanning. For more information on CapturePerfect
3.1, refer to the CapturePerfect 3.1 Operation Guide.
■ Scanning with CapturePerfect
The following three scanning methods are available from
the CapturePerfect 3.1 Scan menu.
Scan Batch to Printer
Prints scanned images
on a specified printer
(Network)
Scan Batch to File
Saves scanned images as files in
a specified folder
Scan Batch to Mail
Starts your e-mail program and
attaches the scanned image to
a new e-mail message
Scan Batch to File
Documents are scanned with the preset scanning
conditions, and the scanned image data is saved to a
specified folder.
Scan Batch to Printer
Documents are scanned with the preset scanning
conditions, and the scanned image is printed on a specified
printer.
Scan Batch to Mail
Scanning is performed with the specified scanning
conditions, and the MAPI-compliant e-mail client set as
the default in the computer will open up a new e-mail
message with the scanned images as attachments.
Scan Page
Only one page of the document is scanned.
3-14
Chapter 3 Basic Operation
Select Job
The scanning conditions and scan mode (Scan Batch to
File, Scan Batch to Printer, or Scan Batch to Mail) are
registered in advance as a job. The scan job can then be
performed in two steps: (1) select the registered job from
the toolbar ➔ (2) click [Scan Job].
Hint
The following two scan jobs are already registered and up to 99
additional jobs can be registered.
• Color Document
Scan the document using 24-bit color, simplex, at 300 dpi
resolution, and save the file in the folder [Pictures].
• Binary Document
Scan the document in black-and-white, simplex, at 200 dpi
resolution, and save the file in the folder [Pictures].
Scan Batch to Microsoft SharePoint
If Microsoft SharePoint Server is available, this mode
enables you to send scanned images to the Microsoft
SharePoint website.
Scan Batch to Presentation
This mode is convenient when a compact scanner is used
in an environment such as a conference hall, where it is
connected to a large display or projector. By setting
CapturePerfect for full-screen display before scanning,
scanned images are displayed at full size on the screen.
Hint
This function is not usually practical for large scanners.
■ Using CapturePerfect 3.1
This section describes how to start CapturePerfect 3.1 and
scan documents. The procedure for using the Scan Batch
to File function is described here as an example.
For details, refer to the CapturePerfect 3.1 Operation
Guide.
1. From the Windows task bar, click [Start] ➔ click [All
Programs] ➔ [CapturePerfect 3.1] ➔ [CapturePerfect
3.1].
Hint
In Windows 8, CapturePerfect3.1 is saved to the following
location.
CapturePerfect 3.1 starts.
3-15
Chapter 3 Basic Operation
2. From the [Scan] menu, select [Select Scanner].
The [Select Scanner] dialog box opens.
3. Select [CANON DR-XXXX] and click [Settings].
(XXXX varies depending on the model you are using)
IMPORTANT
If [CANON DR-XXXX] is not displayed in the list of scanners,
you must re-install the ISIS/TWAIN driver.
4. Select the default page size and click [OK].
IMPORTANT
If you select [Default] in the ISIS driver properties dialog box,
that setting is applied here.
5. Click [OK] to finish scanner selection.
6. From the [Scan] menu, select [Scanner Settings].
The Properties dialog box for the ISIS driver opens.
7. Set the scan settings.
Hint
For more information on specifying the scan settings, see “ISIS/
TWAIN Driver Settings Dialog Box” on p. 8-2.
8. From the [Scan] menu, click on [Scan Batch to File].
3-16
Chapter 3 Basic Operation
The [Scan Batch to File] dialog box opens
9.
Specify the file name and the file type for saving the
image data.
For details on other settings in the [Scan Batch to File]
dialog box, refer to the CapturePerfect 3.1 Operation
Guide.
10.
Place your document and click [Save] to start
scanning.
IMPORTANT
You must load your documents as described below, depending
on the specified Feed Option setting.
• If the [Standard Feeding] Feed Option is enabled, load your
documents before scanning. When all of the documents have
been scanned, the Continue Scanning dialog box appears.
• If the [Manual Feeding] Feed Option is enabled, the
Separation Off key is lit and the Document Feed Tray is
raised. You must insert one page at a time to be scanned, and
press the Stop key to display the Continue Scanning dialog
box.
Separation Off Key
• If a Feed Option other than [Standard Feeding] or [Manual
Feeding] is selected, once you have started scanning, each
document placed in the Document Feed Tray is scanned, and
when no document is loaded, the scanner enters the standby
state.
• If the [Automatic Feeding] Feed Option is enabled, scanning
is performed automatically whenever a sensor in the
Document Feed Tray detects a loaded document, and
pressing the Stop key causes the Continue Scanning dialog
box to appear.
• If the [Panel-Feeding] Feed Option is enabled, the Start key
lamp is lit. You must load a document and press the Start key
to scan. Pressing the Stop key causes the Continue Scanning
dialog box to appear.
3-17
Start Key
(Lamp Lights green)
11.
Verify that a document is loaded and click either
[Continue Scanning] or [Stop Scanning].
12.
When scanning is complete, select [Exit] from the
[File] menu to quit CapturePerfect 3.1.
Chapter 3 Basic Operation
3-18
Chapter 3 Basic Operation
5. Using Patchcode Sheets (Option)
When the optional patchcode decoder is installed, the DR-G1130/G1100 supports Automatic File Separation by detecting
patchcode sheets inserted within a document, and performs batch separation.
About Patchcode Sheets
Patchcode patterns are printed on the patchcode sheets used to
automatically separate files. Patchcode pattern icons are
registered in the following location when the ISIS/TWAIN
driver is installed.
Hint
In Windows 8, the batch code sheets are saved to the applications
table.
■ Printing Patchcode Sheets
Open the desired patchcode sheet file with CapturePerfect
3.1 or an application that supports the PDF file format, and
print the page image only at its original size.
IMPORTANT
• Print (at original size) PATCH T (A4) and PATCH II (A4)
sheets on A4-size paper, or PATCH T (LTR) and PATCH II
(LTR) on LTR paper.
• Patchcode sheets must be printed in their original size. The
scanner may not recognize them as patchcode sheets if they
are enlarged or reduced.
■ Creating a Patchcode Sheet
To copy a patchcode pattern to create a different size
patchcode sheet, make sure to pay attention to the
following precautions:
IMPORTANT
• Adjust the patchcode so that it fits into the effective area for
detecting patchcode patterns.
5 mm (0.2")
Patchcode Patterns
(Effective area for detecting
patchcode patterns.)
5 mm (0.2")
5 mm (0.2")
100 mm (3.9")
IMPORTANT
• Patchcode sheets can be used only when the application you are
using supports separating files by patchcode patterns.
• Patchcode sheets are available in PDF format. There are four
types; [PATCH II (A4)], [PATCH II (LTR)], [PATCH T (A4)],
[PATCH T (LTR)], organized according to the paper size and
pattern.
• When copying a patchcode pattern, the copy should be the
same size as the pattern on the original.
• Be careful to keep patchcode sheets clean. If a patchcode
sheet has been folded or becomes creased, reprint or replace
the sheet.
3-19
Chapter 3 Basic Operation
■ Patchcode Pattern Function
There are two types of patchcodes, and their function
changes according to their pattern.
PATCH T
When the scanner recognizes this patchcode printed on a
patchcode sheet, it creates a separate file for the document
that comes after the patchcode sheet. The image of this
sheet is saved or not saved, depending on the application’s
settings.
PATCH II
When the scanner recognizes this patchcode printed on a
patchcode sheet, it creates a separate file starting from the
patchcode sheet. The image of this sheet is saved,
regardless of the application’s settings.
How to Use Patchcode Sheets
This section describes how to use patchcode sheets with
CapturePerfect 3.1.
1. Print the patchcode sheets on a printer.
IMPORTANT
• Print (at original size) PATCH T (A4) and PATCH II (A4)
sheets on A4 paper, or PATCH T (LTR) and PATCH II (LTR)
on LTR paper.
• The scanner may not recognize the patchcodes if they are
enlarged or reduced.
2. Insert the patchcode sheet in front of the document
that you want to save as a separate file before
placing the documents on the scanner.
Insert patchcode sheets in front of
the documents you want to save as
separate files.
3. On the [Others] tab of the ISIS driver properties,
select [Patchcode] from the Batch Separation dropdown list.
3-20
IMPORTANT
If the patchcode decoder is not installed, the [Patchcode] batch
separation setting is not displayed.
4. Perform [Scan Batch to File].
5. Set the [Type of batch separation] setting to [Scan,
Continue Scanning] or [Skip, Continue Scanning].
Hint
• If [Scan, Continue Scanning] is selected or if the patchcode is
PATCH ll type, the patchcode sheet image is also saved and
scanning continues.
• If [Skip, Continue Scanning] is selected and the PATCH T
pattern is detected, the patchcode sheet image is not saved
and scanning continues.
Chapter 3 Basic Operation
3-21
Chapter 3 Basic Operation
6. Handling Interruptions in Scanning
If an error occurs during scanning, document feeding will be interrupted. This section describes how to handle such occurrences.
Check Error Message on Control Panel
When document feeding is interrupted, an error message will
appear on the display panel.
■ When a paper jam is detected
■ When a skewed document is detected
■ When a staple is detected
■ When a double feed is detected (Rapid
Recovery System disabled)
■ When a double feed is detected (Rapid
Recovery System enabled)
Refer to the following based on the error.
When a paper jam, slanted document, or staple is detected,
(See “Handling Paper Jams, Skewed Documents, and
Staples” on p. 3-22.)
When a double feed is detected, (See “Handling a Double
Feed” on p. 3-23.)
Handling Paper Jams, Skewed Documents, and Staples
When paper jam, paper skew or a staple is detected, remove
any documents that remain in the eject tray or inside the
scanner.
CAUTION
• Remove documents that remain inside the scanner carefully.
Your documents could be damaged or you could be injured by
paper cuts.
• Remove documents that remain inside the scanner completely.
Paper shreds remaining inside the scanner may cause future
jams or damage.
1. Remove any documents that remain in the eject tray.
2. Open the upper unit gently.
(See “Opening the Upper Unit” on p. 5-3)
CAUTION
Be careful to avoid pinching your hands when opening and
closing the upper unit.
3. Remove any documents that remain inside the
scanner.
IMPORTANT
• If the document has stopped in the midst of ejecting to the
eject tray, raise the upper unit only slightly and remove it.
• If the document remains completely inside the scanner, open
the upper unit as far as it goes up to remove it.
3-22
Chapter 3 Basic Operation
4. Close the upper unit gently. Then press it at both
ends to make sure it is fully closed.
(See “Closing the Upper Unit” on p. 5-3)
5. Check to verify the last saved image, and perform
rescanning.
IMPORTANT
• Even if a document is ejected onto the eject tray, the scanned
image of the document may not be saved. Before rescanning,
always check the last saved image.
• Before rescanning, straighten documents that were detected
as skewed.
• Before rescanning, remove any staples that were detected in
documents.
Place the document removed from inside the scanner in
front of the other documents in the feed tray, and press the
Start key to resume scanning.
Start Key
Handling a Double Feed
When a double feed is detected while scanning, the document
pages for which double feeding was detected are ejected at the
eject outlet, an error message appears on the Control Panel
display, and feeding stops.
IMPORTANT
When a double feed is detected, the following process occurs, and
messages appear according to the Rapid Recovery System setting
in the ISIS/TWAIN driver.
(See “[Rapid Recovery System] Check Box” on p. 8-6.)
■ When the Rapid Recovery System is Disabled
• When the Rapid Recovery System is disabled, images scanned
before the double feed are saved as files, scanning finishes, and
the following error message is displayed.
When detecting double feeds by document length
3-23
When detecting double feeds by ultrasonic sensors
Return the document pages ejected as a result of doublefeed detection to the top of the document stack yet to be
scanned, and resume scanning.
■ When the Rapid Recovery System is Enabled
• When the Rapid Recovery System is enabled, scanning pauses
when a double feed is detected, and the following error message
is displayed.
1. Check the rejected document page(s).
Hint
• If attached paper, such as a label on the document page,
appears to be the cause of the double-feed detection, ignore
the detection.
• If two document pages were fed together, rescan the doublefed pages.
2. Select a process with the [ ] and [ ] keys and
press [Enter].
[Start]:
The image when a double feed is detected is cancelled and
the document rescanned.
[Stop]:
Images scanned before double feed detection are saved in
files and scanning is finished.
[DFR]:
The images of documents when a double feed is detected
are saved and the documents rescanned.
Chapter 3 Basic Operation
3-24
Chapter 4 Other Functions
1. Function Description........................................ 4-2
2. User Mode ....................................................... 4-4
User Mode Operating Procedure ..........................4-4
3. User Mode Functions....................................... 4-6
1. Function Description
The function for counting the documents before scanning is described below.
Chapter 4 Other Functions
■ Count-Only Mode
Counts the number of loaded document sheets by simply
feeding them through the scanner.
Hint
The Count-Only mode is executed by the Count Only key on the
control panel, and can be used to count document sheets even
when no computer is connected.
1. Place the documents into the tray.
2. Press the Count Only key on the control panel.
Count Only
Key
The Count Only key lights blue when the Count-Only
mode is enabled.
IMPORTANT
To reset the page counter, press the Count Clear key for
approximately two seconds while the Count Only key is
lit.
Count Clear
Key
■ Verify Scan
The scanner compares the document page count obtained
from the Count-Only mode (or entered manually) with the
actual count of document pages scanned, and an error
message is displayed if the two counts do not match.
1. Setting the Count.
3. Press the Start key to start scanning and count the
loaded document sheets.
Hint
The document page count can be specified by using the count
obtained from the Count-Only mode or by pressing the [ ] and
[ ] keys to enter a number.
2. Select Verify Count in the ISIS/TWAIN driver
settings.
4-2
3. Press the Start Key to start scanning.
“Verifying…” is displayed.
Hint
If the specified count is exceeded while scanning, or if the
scanned count does not reach the specified count when
scanning is finished, an error is displayed.
The specified count is exceeded while scanning
Scanning finishes without reaching the specified count
Chapter 4 Other Functions
4-3
2. User Mode
Hint
Menu Key
The User Mode provides the user with the capability to change certain scanner functions.
User Mode Operating Procedure
User Mode operations are controlled by the following
procedure.
Operating procedures differ according to User Mode function. For
details, refer to the indicated pages.
1. Press the Menu key on the control panel.
Chapter 4 Other Functions
The User Mode is activated.
2. Press the [ ] and [ ] keys to select the User Mode
function.
The User Mode functions are displayed in the following
sequence.
4-4
3. Press [Enter].
Enter Key
The current setting is indicated with blinking square
brackets [ ].
4. Press the [ ] or [ ] key to select [ON2], [ON1] or
[OFF], and press [Enter] to accept the selection.
Chapter 4 Other Functions
5. Press the [Stop] key to exit the User Mode.
4-5
3. User Mode Functions
The following functions are available in the User Mode.
Chapter 4 Other Functions
■ Separation Mode Setting
If double feeding or a paper jam occurs, change to
Separation Mode.
HI: Use if friction between sheets is great, and you are
feeding documents that are difficult to separate.
Normal: Use this setting normally.
LO: Use when feeding fine documents.
IMPORTANT
On [HI], as the separation power is great, the paper may tear. If
this happens, use [Normal] or [LO].
■ Buzzer (Beeper) Control Setting
The beeper (“buzzer”) sounds when you press the control
panel keys and when a scanning error occurs.
ON2: The beeper sounds when a scanning error occurs,
and when a control panel key is pressed.
ON1: The beeper sounds when a scanning error occurs.
OFF: The beeper never sounds.
■ Double-Feed Control Setting
Select whether double feed detection is enabled when in
Count-Only mode. If set to [ON], double feeds are
detected during feeding in Count-Only mode.
There are two methods of double feed detection,
comparing the length of documents and detecting
unevenness between documents by ultrasonic sensors,
which can be set according to the ISIS/TWAIN driver.
(See p. 8-5)
In Count-Only mode, double feed is set to be detected by
ultrasonic sensors.
■ Staple Detection Setting
Select whether staple detection is enabled when the CountOnly mode is enabled.
ON: Detects staples in the Count-Only mode.
OFF: Does not detect staples in the Count-Only mode.
Staple detection during scanning is set with the ISIS/
TWAIN driver. (See p. 8-5)
■ Staple Detection Level Setting
4-6
Sets the staple detection sensitivity level.
[1] is the default setting, [2] provides higher sensitivity,
and [0] provides lower sensitivity.
Chapter 4 Other Functions
■ Long Document Mode Setting
You can enable this mode to scan document pages up to
3,000 mm (118.1") long when the Auto Detection page
size setting is selected. (See “Long Document Mode
Setting” on p. 3-3.)
ON2: Automatically detects page sizes when scanning
documents up to 3,000 mm (118.1") long.
ON1: Automatically detects page sizes when scanning
documents up to 1,000 mm (39.4") long.
OFF: Automatically detects page sizes when scanning
documents up to 432 mm (17") long.
Hint
Feeding a document longer than maximum detectable page
size for Auto Detection causes paper jams, and transport stops.
■ Continuous Manual Feeding Mode Setting
This mode disables automatic feeding by the pickup roller,
so that the loaded document stack must be fed by hand one
sheet at a time by the operator. (See “Continuous Manual
Feeding Mode” on p. 3-11.)
ON: The pickup roller is disabled.
OFF: Documents are fed by the pickup roller.
■ Setting the manual feed time for feeding
intervals
Set the time that the feed roller will continue to rotate after
feeding in a sheaf of documents.
0: 0s
1: 30s
2: 60s
3: 180s
4: 300s
■ Stand-by Mode Setting
Selects the amount of time (240, 60 or 10 minutes) from
when the scanner is last used to when the Stand-by mode
is activated.
■ Display Language Setting
Selects English, Japanese or French for the language to
display on the control panel.
EN: English display panel
JP: Japanese display panel
FR: French display panel
■ Display Contrast Adjustment
Use to adjust display panel contrast.
4-7
Chapter 4 Other Functions
■ USB Short Packet Setting
If the scanner does not operate normally when using the
USB interface, change this setting to [OFF].
■ Tray Position Setting
The document feed tray should be set to fit the number of
document sheets to be loaded. (See “Preparing the
Document Feed Tray” on p. 3-5.)
0: Up to 500 sheets
1: Up to 300 sheets
2: Up to 100 sheets
■ Key Repeat Setting
Selects the panel display method.
ON: The panel display scrolls continuously while a key is
pressed.
OFF: The panel display scrolls each time a key is pressed.
Hint
Key repeat is valid in the following situations.
• When using the Job Function
• When selecting each of the functions in the User Mode
■ Total Counter
■ Roller Counter
Displays the number of document pages fed since roller
installation or replacement (pickup, feed, and retard
rollers). Make sure to reset this counter when replacing the
rollers. (See “Checking and Resetting the Page Counter”
on p. 5-7.)
■ Imprinter Test
When the optional imprinter is installed, this function
executes a test printing of the imprinter. (See “Performing
an Imprinter Test” on p. 5-20.)
■ Auto power OFF function settings
Set the auto power OFF function.
Select ON to enable the auto power OFF function, and if
after 4 hours of inactivity, the power turns OFF
automatically.
Displays the lifetime total number of document pages fed
by the scanner.
4-8
Chapter 5 Maintenance
1. Regular Maintenance....................................... 5-2
Cleaning the Scanner............................................5-2
Cleaning the Sensors............................................5-2
Opening and closing the upper unit ......................5-3
Cleaning the Scanning Glass, Roller, and Pad.....5-3
Adjusting the Compression ...................................5-5
Auto Power OFF Function.....................................5-6
Power Outlet .........................................................5-6
2. Replacing the Transport Rollers ...................... 5-7
Roller Replacement Cycle.....................................5-7
Checking and Resetting the Page Counter...........5-7
Removing and Reinstalling the Rollers .................5-9
3. Detaching and attaching the separation pad
(retard roller cover) ........................................ 5-14
When to replace the separation pad
(retard roller cover)..............................................5-14
Detaching and attaching the separation pad
(retard roller cover)..............................................5-14
4. Imprinter Ink Cartridge Replacement
and Cleaning.................................................. 5-16
About the Imprinter..............................................5-16
Replacing Ink Cartridges.....................................5-16
Specifying the Printing Position...........................5-18
Cleaning the Imprinter.........................................5-19
Imprinter Testing .................................................5-20
Chapter 5 Maintenance
1. Regular Maintenance
To maintain scanning quality, routinely clean the scanner as described below.
CAUTION
• Do not use spray cleaners to clean the scanner. Precision mechanisms may get wet and malfunction.
• Never use paint thinner, alcohol, or other organic solvents to clean the scanner. Such solvents may deform or discolor the exterior of the
scanner, and cause other damage.
• When opening and closing the upper unit, be careful not to get your fingers caught, as this may result in personal injury.
Cleaning the Scanner
■ About the Cleaning Cloth
Use the cleaning cloth supplied with the scanner to clean
its interior.
■ Cleaning the Scanner Exterior
To clean the outside of the scanner, use a cloth moistened
with water or mild detergent solution. Wring out the cloth
thoroughly, and use a clean dry cloth to wipe the scanner
dry.
■ Cleaning the Document Feed Inlet and
Transport Path
Dust or paper particles in the document feed inlet or inside
the scanner can cause spots to appear on scanned images.
Use compressed air to periodically clean dust and paper
particles from the inlet and the inside of the scanner. After
completing large scanning jobs, turn OFF the scanner and
clean out any paper particles.
Cleaning the Sensors
Dust and debris that collect on the sensors may cause
documents to be recognized incorrectly. Clean the sensors
periodically using a blower, etc. so that dust and debris do not
collect on them.
Main unit inner lower side
Sensors
Sensors
5-2
Chapter 5 Maintenance
Main unit inner upper side (Upper Unit)
Sensors
Opening and closing the upper unit
When cleaning the inside of the device, make sure to open and
close the upper unit using the following procedure.
CAUTION
When opening and closing the upper unit, make sure not to
catch your hand.
■ Opening the Upper Unit
Pull and hold the open/close lever, and open the unit
smoothly until the upper unit stops.
Open/close lever
■ Closing the Upper Unit
Smoothly close the upper unit (1). Further, press both ends
of the upper unit to verify that it is securely closed. (2)
(1)
(2)
Hint
If the upper unit is open, an error is displayed.
Cleaning the Scanning Glass, Roller, and Pad
If there are streaks in the scanned images, or the scanned
documents are dirty, it is possible that the scanning glass or
rollers are dirty. Periodically clean the parts.
IMPORTANT
Scratches on the scanning glass may cause spots or streaks on
scanned images, as well as feeding errors. If you find a scratch on
the scanning glass, contact your local authorized Canon dealer or
service representative to have the glass replaced.
1. Turn the power switch off, and disconnect the power
plug from the power outlet.
2. Close the document eject tray extension if it is open.
3. Open the upper unit smoothly. (See “Opening the
Upper Unit” on p. 5-3)
5-3
Chapter 5 Maintenance
4. Wipe any dust off the scanning glass with a cleaning
cloth or a clean, dry cloth.
Make sure that you clean both scanning glasses, the one on
the upper unit and the one on the main unit.
CAUTION
Never spray mild detergent or water directly on the scanning
glasses. The spray could penetrate below the glass, and
contaminate the internal light source and lenses.
Scanning
Glass
5. Wipe the rollers using a moistened and firmly wrung-
out cloth while rotating the rollers.
The rollers are located at the positions indicated in the
figure below.
Pickup Roller
Feed Roller
Transport
Roller
Platen
Roller
6. Remove the pickup roller, feed roller, retard roller,
and retard roller cover. (See “Removing and
Reinstalling the Rollers” on p. 5-9.)
IMPORTANT
Remove the pickup roller, feed roller, and retard roller before
wiping away the dirt. The pad is mounted to the retard roller
cover. Wipe away the dirt from the pad once the retard roller
cover has been removed from the device.
7. Wipe the rollers that you removed using a moistened
and firmly wrung-out cloth.
8. Wipe away the dirt from the pad mounted to the
retard roller cover while removed using a cloth that
has been dipped in water and thoroughly wrung.
Retard Roller
5-4
Chapter 5 Maintenance
IMPORTANT
When wiping the pad, do not apply excessive force. Doing so
may damage the pad.
9. Replace the rollers that you removed. (See
“Removing and Reinstalling the Rollers” on p. 5-9.)
10.Smoothly close the upper unit. (See “Closing the
Upper Unit” on p. 5-3.)
IMPORTANT
If paper jams or double feeds still occur frequently even after
cleaning the rollers, roller replacement may be necessary.
Contact your service representatives or Canon dealers.
Adjusting the Compression
If the roller mounted inside the scanner is worn, the scan
images may become slightly elongated vertically. In this case,
the image elongation can be suppressed by adjusting the
compression.
1. Start Windows, and login as a user with administrator
privileges.
2. Click the "Start" button, and then select [All
programs], [Canon DR-XXXX], and [Canon
imageFORMULA Utility]. XXXX depends on the
model in use.
Hint
In Windows 8, the Canon imageFORMULA utility is saved to the
following location.
The imageFORMULA utility will start.
3. Click [CANON DR-XXXX USB], and then click
"Properties". XXXX depends on the model in use.
The scanner properties will be displayed.
5-5
Chapter 5 Maintenance
4. Change the [Reduction ratio adjustment] values.
The adjustment value can be set in the range -3.0% to
+3.0%.
5. Click [OK] to close the scanner properties.
Auto Power OFF Function
An auto power OFF function is built into the device. When the
auto power OFF function is ON, the power supply
automatically turns OFF after four hours have elapsed without
a scan or other operation with the scanner.
The auto power OFF function can be set using user mode.
(See “User Mode” on p. 4-4.)
Power Outlet
If you leave the power plug connected to the power outlet for
a long period of time, dust may accumulate at the power
outlet, and cause a fire or electrical shock. Clean the power
plug and power outlet regularly.
5-6
Chapter 5 Maintenance
2. Replacing the Transport Rollers
As the rollers start to wear out, feeding quality declines, and document feed errors, such as paper jams, become more likely.
If document feed errors continue to occur after cleaning the rollers, purchase the Roller Replacement Kit and replace the transport
rollers (pickup, feed, and retard rollers).
Roller Replacement Cycle
The feeding rollers are consumables that must be replaced
after feeding about every 450,000 pages.
When the rollers have fed more than 450,000 pages, a roller
replacement message appears on the display panel whenever
the scanner is turned ON. When the scanner is configured to
reboot with the computer, a roller replacement message also
appears on the computer screen.
IMPORTANT
• When the roller replacement message appears, purchase the
Roller Replacement Kit and replace the rollers by following the
relevant steps in the following sections.
– (See “Removing and Reinstalling the Pickup Roller” on
p. 5-10.)
– (See “Removing and Reinstalling the Feed Roller” on p. 5-11.)
– (See “Removing and Reinstalling the Retard Roller” on
p. 5-12.)
• When the rollers start to wear out, problems such as paper jams
and document misfeeds may occur more frequently. If this
happens, replace the rollers, regardless of the page count of the
roller usage counter.
• Messages on the display panel can be cleared by pressing the
Count Clear key. However, the messages will continue to be
displayed each time the scanner is turned ON until the roller
counter is reset.
• Make sure to reset the roller counter when replacing the rollers.
(See “Checking and Resetting the Page Counter” on p. 5-7.)
■ Roller Replacement Kit
The Roller Replacement Kit consists of replacement
pickup, feed, and retard rollers. For details, contact your
local authorized Canon dealer or service representative.
Product Name: Roller Replacement Kit
Product Code: 8262B001
Pickup Roller
Feed Roller
Retard Roller
Checking and Resetting the Page Counter
The roller usage counter can be checked and reset using the
Roller Counter in the User Mode setting.
IMPORTANT
• This counter shows the number of pages transported by the
currently installed feed rollers. Make sure to reset the counter
when you replace the rollers.
• The Total Counter shows the total number of pages fed over the
life of the scanner, and cannot be reset.
5-7
Chapter 5 Maintenance
1. Press the Menu key on the control panel to activate
the User Mode.
Menu Key
2. Press the [ ] key twice to display [Roller Counter].
3. Check the number of pages fed by the rollers, and
press [Enter].
The counter reset mode is activated.
4. Press the [ ] key to select [RESET], and press
[Enter].
The counter is reset to zero.
5. Press the [Stop] key to exit the User Mode.
■ Verification and Reset Using the
imageFORMULA Utility
1. Start Windows, and login as a user with administrator
privileges.
2. Click the "Start" button, and then select [All
programs], [Canon DR-XXXX], and [Canon
imageFORMULA Utility]. (XXXX depends on the
model in use.)
Hint
In Windows 8, the Canon imageFORMULA utility is saved to the
following location.
Enter Key
5-8
Chapter 5 Maintenance
The imageFORMULA utility will start.
3. Click [Canon DR-XXXX USB], and then click
"Properties". (XXXX depends on the model in use.)
The scanner properties will be displayed.
4. Click [Reset].
Removing and Reinstalling the Rollers
Follow the procedure shown below to remove and reinstall
the rollers when you need to clean or replace the Pickup,
Feed, or Retard Rollers.
CAUTION
• Turn OFF the power switch, and disconnect the power plug from
the power outlet when you remove or reinstall the rollers. Leaving
the power turned ON may result in an electric shock.
• Do not place excessive force on the rollers when removing or
reinstalling the rollers. Deformation of the rollers may cause feed
errors.
Pickup Roller
Feed Roller
Retard Roller
The counter value of the "Roller in use" will be reset.
5. Click [OK] to close the scanner properties.
5-9
Chapter 5 Maintenance
■ Removing and Reinstalling the Pickup Roller
1. Open the upper unit smoothly. (See “Opening the
Upper Unit” on p. 5-3.)
2. Open the roller cover.
3. Open the roller holder.
Hint
The roller holder returns to its original position when released.
4. Remove the pickup roller, and set a clean pickup
roller or a replacement pickup roller.
IMPORTANT
Install the Pickup Roller so that the side with the gear is on the
left.
Gear
5. Close the roller cover. Make sure to hear a latching
sound and that it is securely returned to its original
position.
IMPORTANT
Failure to firmly close the roller holder and roller cover may
cause a feed error. Always be sure to check that the roller holder
and roller cover are closed.
6. Smoothly close the upper unit. (See “Closing the
Upper Unit” on p. 5-3.)
5-10
Chapter 5 Maintenance
■ Removing and Reinstalling the Feed Roller
1. Open the upper unit smoothly. (See “Opening the
Upper Unit” on p. 5-3.)
2. Open the roller cover.
3. Pull the roller lock lever down.
5. Remove the feed roller.
6. Place the new feed roller on the pin.
7. Put the feed roller in place (1), and align the notch in
the roller’s axle with the shaft on the scanner (2).
4. Slide the feed roller to the right, and then pull them
towards you.
(2)
(1)
5-11
Chapter 5 Maintenance
8. Push the roller lock lever up to lock the feed roller.
9. Close the roller cover. Make sure to hear a latching
sound and that it is securely returned to its original
position.
IMPORTANT
Failure to firmly close the roller cover may cause a feed error.
Always be sure to check that the roller cover is closed.
10.
Smoothly close the upper unit. (See “Closing the
Upper Unit” on p. 5-3.)
■ Removing and Reinstalling the Retard Roller
1. Open the upper unit smoothly. (See “Opening the
Upper Unit” on p. 5-3.)
2. Grasp and pull the retard roller cover with your
fingers to remove it. (See “Opening the Upper Unit”
on p. 5-3.)
3. Push the roller lock lever up (1) and move it to the left
(2) to unlock the roller.
(2)
(1)
5-12
Chapter 5 Maintenance
4. Remove the retard roller, and set a clean retard roller
or a replacement retard roller.
CAUTION
The metal sections of the roller can become extremely hot after
continuous use. Do not directly touch the metal. Wait until the roller
has thoroughly cooled before replacing it.
5. Align the roller cutout to the axle on the device, and
slide the roller securing lever in the direction of the
arrow.
6. Pull the roller lock lever down to lock the retard roller
in place.
7. Replace the retard roller cover.
8. Push the front of the retard roller cover in. Make sure
to hear a latching sound that it is securely returned to
its original position.
9.
Smoothly close the upper unit. (See “Closing the
Upper Unit” on p. 5-3.)
CAUTION
Make sure that the hook is completely latched and the retard
roller cover is not loose. If the retard roller cover is loose, the
Document Feed Tray will catch on it causing the scanner to
malfunction.
5-13
3. Detaching and attaching the separation pad (retard roller cover)
When replacing the separation pad, perform the following steps to detach it from and attach it to the unit.
Chapter 5 Maintenance
When to replace the separation pad (retard roller cover)
The separation pads are consumables that must be replaced
after feeding about every 6,000,000 pages.
A worn separation pad is no longer able to correctly feed a
document and can cause paper jams. If documents no longer
feed correctly as frequent double-feed, replace the separation
pad.
Detaching and attaching the separation pad (retard roller cover)
■ Detaching the separation pad (retard roller
cover)
1. Open the upper unit smoothly. (See “Opening the
Upper Unit” on p. 5-3.)
2. Grasp and pull the retard roller cover with your
fingers to remove it. (See “Opening the Upper Unit”
on p. 5-3.)
■ Attaching the separation pad (retard roller
cover)
1. Replace the retard roller cover.
2. Push the front of the retard roller cover in. Make sure
to hear a latching sound that it is securely returned to
its original position.
3. Smoothly close the upper unit. (See “Closing the
Upper Unit” on p. 5-3.)
CAUTION
Make sure that the hook is completely latched and the retard
roller cover is not loose. If the retard roller cover is loose, the
Document Feed Tray will catch on it causing the scanner to
malfunction.
5-14
■ Replacement parts
Product Name: Separation pad
Product Code: 8262B002
Chapter 5 Maintenance
5-15
Chapter 5 Maintenance
4. Imprinter Ink Cartridge Replacement and Cleaning
When the optional imprinter is used, printing will become faint or nonexistent when the ink is depleted. It is recommended to keep
a spare ink cartridge available.
About the Imprinter
The ink cartridge for the imprinter that prints on scanned
documents is installed in the following location.
■ Preparing an Ink Cartridge
Use one of the following red, blue or green HP ink
cartridges. For details, contact your local authorized
Canon dealer or service representative.
Product Name: Ink Cartridge (Blue)
Product Code: 3693A002 (C6602B)
Product Name: Ink Cartridge (Red)
Product Code: 3693A003 (C6602R)
Product Name: Ink Cartridge (Green)
Product Code: 3693A004 (C6602G)
Replacing Ink Cartridges
Replace the ink cartridge using the following procedure.
IMPORTANT
After replacing an ink cartridge, run a test print to confirm proper
printing. (See “Imprinter Testing” on p. 5-20.)
1. Spread the document guides all the way to the left
and right.
2. With your finger, push in the area of the imprinter
cover shown by the arrow to release it.
The imprinter cover unlocks and opens to the front.
5-16
Chapter 5 Maintenance
3. Open the imprinter cover until it makes contact with
the eject tray.
Hint
Perform the steps that follow with the imprinter cover fully open.
4. Pull the lock lever outward (1) to release the ink
cartridge lock (2).
(1)
(2)
6. Peel off the seal covering the nozzles of a new ink
cartridge.
CAUTION
Peel off the seal covering the nozzles of a cartridge only if you
are going to use it immediately. Also, avoid touching the metal
contacts or nozzles of the ink cartridge.
7. Install the new cartridge with the nozzles facing to the
right.
5. Remove the ink cartridge.
5-17
Chapter 5 Maintenance
8. Push the ink cartridge as indicated by the arrow until
it clicks into place.
9. Adjust the carriage position by moving it left or right,
then make sure you can feel it click in. (See
“Specifying the Printing Position” on p. 5-18.)
Positioning Holes
(15 Locations)
Hint
If you do not feel it click in, the carriage is not aligned correctly
with a positioning hole. Always move the carriage to a position
where it clicks in.
10.
Close the imprinter cover.
With your finger, push in the area of the imprinter cover
shown by the arrow to lock it.
Hint
The imprinter cover will not close unless the carriage is correctly
aligned with a positioning hole. If it will not close, check the
position of the carriage.
IMPORTANT
When closing the imprinter cover, make sure that it is locked so
that it will not open unexpectedly. An error message appears on
the display panel if the imprinter cover is open.
Specifying the Printing Position
Manually specify the printing position in the horizontal
direction of the document.
To do this, move the carriage left or right and align it with one
of the 15 positioning holes.
5-18
Chapter 5 Maintenance
1. Roughly align the right edge of the lock lever with the
desired printing position.
Hint
The position of the right edge of the lock lever indicates the
current printing position.
2. Finely adjust the carriage position by moving it left or
right, then make sure you can feel it click in.
Positioning Holes
(15 Locations)
Cleaning the Imprinter
■ Cleaning the Guide Plate
Ink that collects on the guide plate inside the optional
imprinter may stain the documents when they are scanned.
Clean off the ink with water and a mild detergent on a soft
cloth that has been firmly wrung-out, and then thoroughly dry
it with a dry cloth.
Guide Plate
■ Cleaning the Ink Cartridges
If the imprinter print head nozzles are dirty, printing may
become streaked or spotty. To prevent this, periodically
remove the ink cartridge and clean the print head with a soft,
dry cloth or cotton swab.
Hint
• If you do not feel it click in, the carriage is not aligned correctly
with a positioning hole. Always move the carriage to a position
where it clicks in.
• The imprinter cover will not close unless the carriage is
correctly aligned with a positioning hole. If it will not close,
check the position of the carriage.
5-19
Chapter 5 Maintenance
CAUTION
Do not touch the metal contacts on the ink cartridge. Doing so may
cause poor connections, resulting in poor print quality.
Imprinter Testing
After replacing an ink cartridge or cleaning the print head, perform
a test print to confirm proper printing. Test printing is performed by
the “Imprinter Test” User Mode selection.
IMPORTANT
Before performing an Imprinter Test, load a sheet of paper into the
Document Feed Tray.
■ Performing an Imprinter Test
Use the following procedure to execute the Imprinter Test.
1. Load a sheet of paper into the Document Feed Tray
for test printing.
2. Press the Menu key on the control panel.
Menu Key
The User Mode is activated.
3. Press the [ ] key once to display “Imprinter Test”.
4. Press [Enter].
5-20
Enter Key
The Imprinter Test is enabled.
5. Press the [ ] key to select [OK], and press [Enter].
The test print is executed.
IMPORTANT
If no paper is loaded for test printing, the imprinter test finishes
without printing.
6. Press the [Stop] key to exit the User Mode.
Chapter 5 Maintenance
5-21
Chapter 6 Practical Examples
1. Messages ........................................................ 6-2
Status Display .......................................................6-2
Error Messages.....................................................6-3
2. Troubleshooting............................................... 6-5
Trouble Categories................................................6-5
Problem and Solution............................................6-5
3. Uninstalling the Software ................................. 6-9
Chapter 6 Practical Examples
1. Messages
There are two types of display panel messages: “status indicator messages” and “error messages” that appear when the scanner
encounters a problem.
Status Display
The following messages appear on the display panel to
indicate the scanner’s operating state:
■ Counting...
Status: Operating in Count-Only mode.
■ Press Start Key
Status: Waiting. Load a document and press the Start key.
■ Ready
Status: The scanner is ready to use.
■ Scanning...
Status: Scanning is in progress.
■ Sleeping...
Status: The scanner is in Sleep Mode. Press any key to
recover.
■ Please wait...
Status: The scanner is busy processing. Wait until the
display changes.
■ Verifying…
Status: The scanner is verifying a scan.
■ Replace Roller
Status: It is time to replace the rollers (the number of fed
pages has exceeded 450,000). (See “Roller Replacement
Cycle” on p. 5-7.)
6-2
Chapter 6 Practical Examples
Error Messages
When one of the following messages appears on the display
panel, an error has occurred in the scanner. Follow the
indicated procedure to resolve the error.
■ Check Imprinter
Error Code: H001
Problem: No ink cartridge is installed in the imprinter.
Solution: Install an ink cartridge.
■ Cover Open
Error Code: C001
Problem: The scanner’s upper unit is open.
Solution: Close the upper unit. (See p. 5-5.)
Error Code: C009
Problem: The imprinter cover is open.
Solution: Close the imprinter cover. (See p. 5-18.)
Error Code: C010
Problem: The pickup roller cover is open.
Solution: Close the pickup roller cover. (See p. 5-10.)
Hint
The displayed error code indicates the location of the paper jam.
• P001, P002: The document is jammed near the feed inlet.
• P004: The document is jammed inside the scanner.
• P006, P007: The document is jammed near the eject outlet.
* P001, P006 can be considered to be due to the document feed
speed being too fast or the leading edge of the document not
feeding correctly.
■ Call for Service
Error Code: Exxx
Problem: Internal scanner error.
Solution: Turn the power OFF, and restart the scanner. If
this does not solve the problem, make a note of the error
code, and contact your Canon service representative.
■ Skew Detected
Error Code: J018
Problem: A skewed document page contacted the wall of
the transport path.
Solution: Remove and reposition the document page.
■ Jam
Error Code: Pxxx
Problem: Paper has jammed.
Solution: Open the upper unit and remove the jammed
paper. (See p. 3-22.)
6-3
Chapter 6 Practical Examples
■ Double Feed
Error Code: D002
Problem: A double feed was detected by the document
length.
Solution: Remove the double fed document page(s),
return them to the Document Feed Tray, and scan again.
(See p. 3-23.)
Error Code: D004
Problem: A double feed was detected ultrasonically.
Solution: Remove the double fed document page(s),
return them to the Document Feed Tray, and scan again.
(See p. 3-23.)
■ Double Feed (Rapid Recovery System)
Problem: Double feeding of document pages has been
detected while scanning with the Rapid Recovery System
enabled.
Solution: Remove the double fed document page(s),
return them to the Document Feed Tray, and scan again.
(See p. 3-23.)
■ Tray Error
Error Code: E021
Problem: An error has occurred with the Document Feed
Tray.
Solution: Turn the power OFF, and restart the scanner.
■ Count Mismatch
Error Code: U001
Problem: The specified count has not yet been reached.
Solution: Check the document count, and scan again.
Error Code: U002
Problem: Scanning finished without reaching the
specified count.
Solution: Check the document count, and scan again.
■ Staple Detected
Error Code: J001
Problem: A stapled document has been detected.
Solution: Remove the staple(s), and rescan the document.
6-4
2. Troubleshooting
This section describes the problems that may occur during use of the scanner and how to solve them.
Chapter 6 Practical Examples
Trouble Categories
The following trouble categories are addressed:
• The Scanner Does Not Turn ON (See p. 6-5)
• The Scanner Is Not Recognized (Connecting via USB)
(See p. 6-5)
• Scanning Is Not Performed (See p. 6-5)
• Slow Scanning Speed (See p. 6-6)
• Documents Do Not Feed Properly (See p. 6-6)
• Saved Image Files Do Not Open (See p. 6-7)
• Scanning Results Are Not as Expected (See p. 6-7)
It you cannot resolve a problem, contact your local authorized
Canon dealer or your service representative.
Problem and Solution
■ The Scanner Does Not Turn ON
If the scanner does not turn ON, first confirm the
following:
✔ Is the power cord connected correctly?
✔ Is the power cord inserted into the power outlet?
■ The Scanner Is Not Recognized (Connecting
via USB)
If the scanner’s USB connection is not recognized, first
confirm the following:
✔ Are the scanner and PC connected correctly using the
proper cable?
✔ Is the scanner’s power switch turned ON?
If this does not solve the problem, consider the following
possible causes:
Cause The scanner does not support your USB
interface.
Solution This product is not guaranteed to operate with
all types of USB interfaces. Contact your local
authorized Canon dealer or service
representative for more information.
Cause The scanner does not support the USB
cable.
Solution Use the USB cable provided with the scanner.
Cause The USB hub is not compatible with the
scanner.
Solution Remove the USB hub.
■ Scanning Is Not Performed
If scanning does not start when it should, first confirm the
following:
✔ Are the scanner and PC correctly connected with the
proper cable?
✔ Is the scanner’s power switch turned ON?
If this does not solve the problem, consider the following
possible causes:
Cause The ISIS/TWAIN driver and Job
Registration Tool are not installed
correctly.
Solution Uninstall and then reinstall the ISIS/TWAIN
driver and Job Registration Tool.
6-5
Chapter 6 Practical Examples
IMPORTANT
• If the scanner does not operate because of a system error,
turn the scanner OFF and wait at least 10 seconds before
turning it back ON. If errors continue to occur, reboot the
scanner and computer.
• When scanning with configurations that use a large amount of
the computer’s memory, scanning will be performed properly
for the first scan. However, if a second scan is performed with
the same configurations, an error may occur due to insufficient
memory and scanning may not be possible. In such cases,
restart the application you are using and change the
configurations before scanning again.
■ Slow Scanning Speed
If the scanning speed is slow, first confirm the following:
Scanning may be slow if the USB interface does not
support Hi-Speed USB 2.0.
✔ Does the PC’s USB interface support only Full-Speed
USB 1.1?
✔ Is the USB cable you are using the one that was
supplied with the scanner (Hi-Speed USB 2.0
compliant)?
✔ Is a USB 1.1-compliant device connected to the USB
hub at the same time?
If this does not solve the problem, consider the following
possible causes:
Cause Other applications are running in the
background on your PC.
Solution Quit all other applications that are running.
■ Documents Do Not Feed Properly
If a document does not feed properly, first confirm the
following:
✔ Are pages sticking together because of static electricity
or another cause?
✔ Are you attempting to scan a document with size, paper
thickness or quality that is not supported by the
scanner? (See “Documents” on p. 3-2.)
✔ Are the feed rollers dirty?
✔ Are the feed rollers worn out?
IMPORTANT
• Double feeding occurs when document pages stick together,
and incompatible paper thickness or quality can cause paper
jams. Check your documents carefully before loading.
• Replacement rollers can be purchased as consumables. If
performance is not improved after cleaning the rollers, contact
your local Canon dealer or service representative to purchase
a Roller Replacement Kit, and replace the rollers (pickup, feed
and retard rollers). (See “Replacing the Transport Rollers” on
p. 5-7.)
If this does not solve the problem, consider the following
possible problems and causes:
Problem Documents do not feed.
Cause The Continuous Manual Feed Mode is
enabled.
Solution Set the Continuous Manual Feed Mode to
[OFF] from the User Mode. (See “Continuous
Manual Feeding Mode Setting” on p. 3-11.)
Cause Resident applications, such as anti-virus
software, are draining memory resources.
Solution Quit all resident applications.
Cause Temporary files cannot be created in the
TEMP folder, as there is not enough free
space on the hard disk.
Solution Delete unnecessary files on the hard disk to
increase free space.
6-6
Chapter 6 Practical Examples
■ Saved Image Files Do Not Open
If image files saved by CapturePerfect 3.1 cannot be
opened by another application, first confirm the following:
✔ Does the application you are using support
CapturePerfect 3.1 image file types (*.bmp, *.tif, *.jpg
and *.pdf)?
If this does not solve the problem, consider the following
possible causes:
Cause The application does not support multi-
page TIFF files.
Solution Open the files using an application that
supports multi-page TIFF files, or save the
images as single-page TIFF files using
CapturePerfect 3.1.
Cause The compression format used by
CapturePerfect 3.1 is not supported.
Solution Open the image file with CapturePerfect 3.1,
set the compression format to [None], and save
it again.
■ Scanning Results Are Not as Expected
If the scanned images do not appear as expected, one or
more ISIS/TWAIN driver settings may be incorrect, or
your application may not support certain scanner
functions.
Problem The scanned image is too dark (or faint).
Cause The [Brightness] setting is not set to an
appropriate value.
Solution If the image is too dark, set a higher brightness
setting, or if the image is too faint, set a lower
brightness setting.
Problem Text or images from the back side of your
document appear in the scanned image.
Cause Brightness may be set too low.
Solution Increase the Brightness setting. Or, enable the
[Prevent Bleed Through/Remove
Background] setting.
Cause The paper is too thin.
Solution Photocopy the document, and scan the copy.
Problem Double-sided scanning is not possible.
Cause Scanning Side is set to [Simplex].
Solution Set Scanning Side to [Duplex].
If the Scanning Side is set to [Skip blank
page], images of blank pages are not saved.
Problem A black margin appears around the
scanned document.
Cause A document smaller than the preset paper
size has been scanned. Or, the loaded
document has shifted out of position.
Solution Choose one of the following:
(1) Set the page size to [Match original size].
(2) Adjust the margin setting in a single
direction.
(3) Enable Border Removal.
Problem The scanned image is skewed. (skew)
Cause The document has been fed at an angle.
Solution Slide the document guides to fit the width of
your document.
6-7
Chapter 6 Practical Examples
Problem Lines, smudges, or dirt appear on the
scanned image.
Cause The scanning glass or rollers inside the
scanner are dirty.
Solution Clean the scanning glass and rollers. (See
“Regular Maintenance” on p. 5-2.)
If lines still appear on the image even after you
clean the scanning glass and rollers, the
scanning glass inside the scanner may be
scratched. Contact your local authorized
Canon dealer or service representative.
Problem The scanned image is abnormal for
certain documents.
Cause A detection function such as border
removal is enabled when scanning a
document that includes text or photos
extending to the edge of the page (the
scanner cannot accurately process the
edges of documents).
Solution When a page has text or photos extending to its
edges, turn the detection functions off or scan
that page individually.
Problem The scanned image is abnormal in some
applications.
Cause A function not supported by the
application was used.
Solution Some applications do not support functions
such as auto-detection of page size, so
scanning with such applications will produce
abnormal scanned images.
If abnormal image appearance seems to be
application-dependent, try scanning with autodetection disabled.
Problem There are white lines or streaks in the
scan image.
Solution Clean the scanning glass (both front and back)
and the rollers (feed roller and retard roller).
When cleaning adhesive dirt such as glue or
corrective fluid, try wiping the streaky areas
with considerable vigor. If the problem has not
been solved after cleaning, it is possible that
the scanning glass is scratched. Contact your
vendor or service center.
6-8
3. Uninstalling the Software
IMPORTANT
Log on to Windows as an Administrator.
1. From the Windows task bar, click the [Start] button,
and then [Control Panel].
2. Click [Uninstall a program] ([Add or Remove
Programs] for Windows XP).
The [Uninstall or change a program] dialog box appears.
3. From the Programs list, select the software you want
to remove and then click [Remove].
The delete confirmation screen appears.
4. Click [Yes].
Uninstallation of the software is now complete.
Chapter 6 Practical Examples
6-9
Chapter 7 Appendix
1. Specifications................................................... 7-2
Unit Specifications.................................................7-2
Options..................................................................7-3
Consumables ........................................................7-3
External Dimensions .............................................7-4
2. Option Specifications....................................... 7-5
Barcode Specifications..........................................7-5
Imprinter Specifications .........................................7-6
3. Index................................................................ 7-7
1. Specifications
Chapter 7 Appendix
Unit Specifications
Type
Desktop sheet-fed scanner
Scannable Document Requirements
Width: 50.8 mm to 305 mm (2" to 12")
Length: 70 mm to 432 mm (2.8" to 17")
Weight: Continuous Feeding: 20 g/m
to 56 lb bond) (0.04 mm to 0.25 mm)
Manual Feeding: 20 g/m
64 lb bond) (0.04 mm to 0.30 mm)
Document Feeding Methods
Continuous, Manual, and Continuous Manual
Document Feeder Capacity
Up to 500 sheets of good quality paper or up to 48 mm
(1.9") high (maximum)
Scanning Sensor
Contact image sensor
Light Source
LED
Scanning Sides
Simplex/Duplex/Skip blank page
Scanning Modes
Black and White, Error Diffusion, Advanced Text
Enhancement, Advanced Text Enhancement II, 256level Gray, and 24-bit Color
Scanning Resolution
150, 200, 240, 300, 400 and 600 dpi
2
to 209 g/m2 (5 lb
2
to 255 g/m2 (5 lb to
Scanning Speed (LTR/A4 portrait)
DR-G1130 DR-G1100
Black and white
Simplex
Duplex
200dpi 100 pages/min. 75 pages/min.
300dpi 100 pages/min. 75 pages/min.
200dpi 200 pages/min. 150 pages/min.
300dpi 200 images/min. 150 images/min.
Grayscale
Simplex 200 dpi
300 dpi
Duplex 200 dpi
300 dpi
100 pages/min. 75 pages/min.
100 pages/min. 75 pages/min.
200 pages/min. 150 pages/min.
200 images/min. 150 images/min.
Color
Simplex 200 dpi
300 dpi
Duplex 200 dpi
300 dpi
100 pages/min. 75 pages/min.
100 pages/min. 75 pages/min.
200 pages/min. 150 pages/min.
170 images/min. 150 images/min.
Other
Double-Feed Detection, Deskew, User Mode, Long
Document Mode, and Folio Scan
External Dimensions
480 mm (W) × 535 mm (D) × 315 mm (H)
18.9" (W) × 21.1" (D) × 12.4" (H)
Maximum External Dimensions (with Document Feeder
Tray Extension / Extension Wire, and Document Eject
Tray Extension / Eject Paper Stoppers open)
480 mm (W) × 723 mm (D) × 390 mm (H)
18.9" (W) × 28.5" (D) × 15.4" (H)
Weight
Approx. 22.8 kg (50.3 lbs)
Power Supply
120 V model
AC 120 V (60 Hz), 1.0 A
7-2
Chapter 7 Appendix
220-240 V model
AC 220-240 V (50/60 Hz), 0.6 A
Power Consumption
120 V model
Scanning: 95.0 W
Stand-by Mode (Sleep Mode): 1.6 W
220-240 V model
Scanning: 94.3 W
Stand-by Mode (Sleep Mode): 1.7 W
Noise
Not more than 54 dB
Operating Environment
Temperature: 10 to 32.5°C (50 to 90.5°F)
Humidity: 20 to 80% RH
* Specifications are subject to change without notice.
Options
Imprinter Unit (Product Code: 4009B003)
This imprinter unit prints a text string on document pages
after scanning them.
Barcode Module (Product Code: 1922B001)
Add-on software that enables barcode recognition by the
ISIS/TWAIN driver.
IMPORTANT
• Rollers and separation pads are consumable parts. When the
rollers or separation pads start to wear out, problems, such as
paper jams and misfeeds, are more likely to occur. If this
happens, replace the rollers and separation pads, regardless of
the page count.
• For information about the roller replacement kit and separation
pads, contact your local authorized Canon dealer or service
representative.
Ink Cartridge: Blue (Product Code: 3693A002 (C6602B))
This blue ink cartridge is used by the imprinter. (See
“Replacing Ink Cartridges” on p. 5-16.)
Ink Cartridge: Red (Product Code: 3693A003 (C6602R))
This red ink cartridge is used by the imprinter.
Ink Cartridge: Green (Product Code: 3693A004 (C6602G))
This green ink cartridge is used by the imprinter.
IMPORTANT
• Reorder HP’s ink cartridges by specifying their product codes
(indicated in parentheses).
Patchcode Decoder (Product Code: 8262B003)
This unit detects patchcode sheets within documents. (See
“Using Patchcode Sheets (Option)” on p. 3-19.)
Consumables
Roller Replacement Kit (Product Code: 8262B001)
Replacement kit for transport rollers (pick-up roller, feed
rollers, and retard roller). (See “Replacing the Transport
Rollers” on p. 5-7.)
Separation Pad (Product Code: 8262B002)
7-3
External Dimensions
Chapter 7 Appendix
480 mm (18.9")
535 mm (21.1")
600 mm (23.6")
390 mm (15.4")
(6.4")
162 mm
723 mm (28.5")
315 mm (12.4")
7-4
Chapter 7 Appendix
2. Option Specifications
This section contains the specifications for the separately sold Barcode Module (p. 7-3) and imprinters. Refer to “Using Patchcode
Sheets (Option)” (p. 3-19) for the specifications of the patchcodes that can be detected by the patchcode decoder.
Barcode Specifications
The following barcodes can be read by installing the optional
barcode module.
■ Barcode Types
Code No. of Digits Checksum
EAN 8 or 13 Modulus 10, Weight 3
Codabar 3 to 32 (including
Start/Stop characters)
Code 39 3 to 32 (including
Start/Stop characters)
(Standard ASCII or
Full ASCII)
ITF 2 to 32 (Even
number. of digits
only)
Code 128 1 to 32 (Valid data
only)
UPC-A 13 Modulus 10, Weight 3
UPC-E 8 Modulus 10, Weight 3
Note: EAN, UPC-A and UPC-E add-ons supported
Modulus 16, 7 DR
Modulus 43
Modulus 10, Weight 3
Modulus 103
■ Detection Conditions
Item Condition
Printed
Side
Orientation Perpendicular (0 degrees) or parallel (90
Size Line Width 0.3 to 1 mm (0.01" to 0.04")
Slew Within ±3º
Element
Ratio
PCS Value At least 0.60 (with a white point of at least
Front or back (or both, but at reduced speed)
degrees) to the feeding direction
Feeding
Direction
Reading direction should be specified
beforehand
Note: Speed is slow when both directions are
specified.
Code Width 105 mm (4.1") or less
Bar Height At least 10 mm (0.4")
Margins At least one character at each
2.2 to 3.0
75% reflectance)
0 degrees 90 degrees
When module width exceeds
0.508 mm (0.02"), Code 128,
UPC-A, UPC-E and EAN
detect incorrectly
(including quiet zone)
end
7-5
Item Condition
Position Feeding
Direction
Perpendicular
to Feeding
Direction
Quantity Up to four per page
Spacing At least 5 mm (0.2")
Conditions No background or overlapping barcodes
At least 2 mm (0.1") from the
edge of the page
At least 5 mm (0.2") from the
edge of the page
Imprinter Specifications
Printing Side
Front
Position
Set in the ISIS/TWAIN driver (See p. 8-6)
One of 15 positions
Printing Content
Set in the ISIS/TWAIN driver
Imprinter Font Sizes (Dots)
12 × 12 (with no added space between characters)
12 × 8 (with no added space between characters)
12 × 12 (with added space between characters)
12 × 8 (with added space between characters)
Number of Printable Characters
Up to 32 characters
Printable Paper
Plain paper without water-resistant coating
Compatible Ink Cartridges
HP Ink Cartridges
Color: Blue, Red, Green (see p. 5-16)
Image Density
12 nozzles/oblique line (96 dpi)
Ink Type
Water-based
Chapter 7 Appendix
7-6
3. Index
Chapter 7 Appendix
C
CapturePerfect 3.1 ...................................................... 3-14
Cleaning
glass ........................................................................ 5-3
power outlet ............................................................ 5-6
print heads ............................................................ 5-19
rollers ...................................................................... 5-3
scanner .................................................................... 5-2
sensors .................................................................... 5-2
Cleaning Cloth .............................................................. 5-2
Connecting to a Computer ............................................ 2-6
Control Panel .............................................................. 1-12
Counter ......................................................................... 5-7
Count-Only Mode ......................................................... 4-2
D
Detaching and attaching the separation pad
(retard roller cover) ..................................................... 5-14
Disposal ........................................................................ 1-5
Document Eject Tray .................................................... 3-9
extension ................................................................. 3-9
Document Feed Tray .................................................... 3-5
extension ................................................................. 3-6
tray position ............................................................ 3-5
Document Feeding Methods ....................................... 3-10
continuous feeding ............................................... 3-10
continuous manual feeding ................................... 3-11
manual feeding ..................................................... 3-10
Document Guides .................................................. 3-6, 3-9
adjusting ................................................................. 3-9
Documents .................................................................... 3-2
Double-Feed Errors .................................................... 3-23
E
Eject Paper Stoppers ..................................................... 3-9
Error Messages ............................................................. 6-3
H
Handling ....................................................................... 1-3
I
Imprinter ...................................................................... 5-16
Imprinter Testing .........................................................5-20
Ink Cartridges ..............................................................5-16
Installation Location ......................................................1-2
J
Job Function ................................................................3-13
L
Long Document Mode ..................................................3-3
M
Maintenance .................................................................. 5-2
Manuals ........................................................................0-iv
Messages ....................................................................... 6-2
Moving the Scanner ......................................................1-3
P
Paper Jams ................................................................... 3-22
Part Names and Functions ........................................... 1-10
Patchcode Patterns ....................................................... 3-20
Patchcode Sheets .........................................................3-19
Power ............................................................................. 1-2
Preface ..........................................................................0-iv
Problems and Solutions .................................................6-5
R
Replacing Ink Cartridges .............................................5-16
Replacing the Transport Rollers ....................................5-7
replacement cycle ....................................................5-7
Roller Replacement Kit ................................................. 5-7
S
Safety Instructions .........................................................1-2
Scanner Recognition .....................................................2-8
Scanning ...................................................................... 3-13
Setup ..............................................................................2-2
Software
installing .................................................................. 2-4
uninstalling ..............................................................6-9
Staple Detection ............................................................8-5
7-7
Status Display ............................................................... 6-2
System Requirements ................................................... 2-3
T
Troubleshooting ............................................................ 6-5
trouble categories ................................................... 6-5
U
USB Connection ........................................................... 2-6
USB Connector ............................................................. 2-6
User Mode .................................................................... 4-4
functions ................................................................. 4-6
operating procedure ................................................ 4-4
V
Verify Count ................................................................. 4-2
Verify Scan ................................................................... 4-2
Chapter 7 Appendix
7-8
Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place
for future reference.
User Manual
Software
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