Canon CRX500 User guide

CR-X500 1A
CR-X500 2A

PUB. DIE-0557-000E

Remote Camera

Instruction Manual

Important Safety and Handling Instructions

In Case of Emergency (troubleshooting under abnormal
situations)

Transportation/Installation

• Do not install the product in a location where there is the risk
of ignition or combustion.

Installing the product in a location where flammable gases
are produced or concentrated may cause ignition and
result in fire.

• Securely attach any parts to the product, firmly tightening
the necessary screws according to the instruction manual.

If the product is not firmly secured or if screws are loose,
the product may topple over or fall down, resulting in injury
and accidents.

• When installing the product in an elevated location, make
sure to take appropriate measures in advance to prevent the
equipment and parts from falling off.

Equipment falling down may cause serious injury.

Power supply

• Ensure the power cable is fully inserted into the power
outlet.

• Do not handle the power cable or plug with wet hands.

• Do not leave the product plugged in for extended periods of
time in locations exposed to high levels of dust, moisture or
oily smoke.

Doing so may cause insulation failures and even fires.

• Periodically wipe the power cable, power outlet and
terminals with a dry cloth to remove dust buildup.

• Make sure to turn off the product before connecting/
disconnecting power cables.

• Do not use excessive force on the power cable.

A damaged power cable can lead to fire or electric shock.

• DC power model only:

- Make sure to use a power cable that is suitable for the

installation conditions (authorized products, environmental
regulations) and conforms to the product's power
specifications. Using an unsuitable power cable may
cause electric shock and fire.

- Remove the screws together with the power cable.

Handling

• Do not allow liquids or foreign matter inside the unit.

• Do not expose the product to strong shocks or vibration.

Maintenance and Inspection

• Unplug the power cable from the power outlet before
cleaning it using a dry cloth.

Cleaning the power cable when the product is turned on or
using a wet cloth may cause electric shock.

• Do not use organic solvents such as alcohol, benzene or
paint thinner to clean the product.

• Do not disassemble or modify the product.

- There are exposed electrodes and gears inside the

product. Contact with such parts may cause injury or
electric shock.

- Foreign objects or dust entering into the product may

cause malfunctions.

- In surroundings exposed to high temperatures and

humidity, humid air entering inside the product may cause
malfunctions and condensation.

Transportation/Installation

• Do not install the product on an unstable surface or in
locations exposed to severe vibration.

This may cause the product to topple over or fall down,
resulting in injury.

• Do not install the product in locations directly exposed to salt
water or where corrosive gases or oily smoke are present.

Contact with such substances may corrode and degrade
the mountings, causing the product to fall down and cause
injury.

• When transporting the robotic camera head, always use two
people to lift it, firmly grabbing the handles.

Dropping the product may damage it and cause injury and
accidents.

Handling

• Make sure there are no people within the product's
operating range.

The product hitting a person may cause injury.

• Inspect mountings regularly (every six months to one year)
to ensure they are securely tightened.

If any of the following situations occurs, immediately unplug

the power cable from the power outlet.

• If smoke, strange smells or abnormal noises are detected.

• If the product fell and was damaged.

• If foreign objects (metallic objects, liquids, etc.) get inside
the product.

Continuing to use the product under such circumstances
may cause fire or electric shock. Contact a Canon sales
representative as soon as possible.

WARNING

Denotes the risk of serious injury or
death.

CAUTION

Follow the cautions below. Otherwise
physical injury or property damage may
result.

Important Safety and Handling Instructions

Safety instructions

Be sure to read these instructions in order to operate the product safely. Follow these instructions to prevent injury or harm to the
operator of the product or others.

2

Handling Precautions

• Do not install the product in a location exposed to high
temperatures.

This may cause malfunctions.

• Do not turn the camera head's rotating parts forcibly by
hand.

Forcibly turning the rotating parts may damage these
parts.

Always use the control device to operate the product's
rotating parts.

• When using a model that has an AC power source, remove
the power plug to cut off power to the AC line.

All devices are fitted with a noise filter; so, there is still an
electric current in the AC line even if the power switch is
turned off.

• Do not install the product in a position where the lens is
pointed at intense light sources, such as the sun on a sunny
day, lasers and other intense artificial lights.

Doing so may damage the image sensor or the camera's
internal components.

• Beware of freezing conditions.
The product does not have a freeze-proof structure so
take precautions when installing it in locations that may
freeze. The product may not operate correctly if frozen.

• Return the housing to the horizontal position before

transporting the unit.

To avoid damage during transportation, always carry the
unit in the supplied box.

• If the supplied box is not available, contact your retailer or

Canon sales representative before purchasing packaging
materials.

Some boxes and packaging materials use adhesive or
other substances that could damage the product.

1 Canon shall bear no responsibility for damage resulting from

improper operation of this product by the customer.

2 Regarding this product's quality, functionality or instruction

manual, Canon shall make no guarantees about its
marketability or suitability for the customer's purpose.
Moreover, Canon shall not be liable for any damage, direct
or incidental, that results from using the product for the
customer's purpose.

3 Canon shall bear no responsibility for any loss, damage,

direct or indirect, or any incidental loss, damage (including
filming expenses and loss of filming earnings) arising out of
the failure of this product or arising out of the use of this
product.

4 The product specifications, configuration, and appearance

are subject to change without prior notice.

5 For further information on repairs, maintenance, or

adjustments not mentioned in this instruction manual,
contact a Canon sales representative.

6 Note that Canon may be unable to undertake servicing or

repair of a product if it is modified without consulting Canon
or your Canon sales representative.

Per l’Italia, Etichettatura ambientale: per il corretto riciclo
degli imballaggi dei nostri prodotti e articoli, visita il sito
https://www.canon-europe.com/sustainability/approach/
packaging

Important Safety and Handling Instructions

Disclaimers

3

Table of Contents

Important Safety and Handling Instructions ..............................................................................................2

Safety instructions ...................................................................................................................................2

Handling Precautions...............................................................................................................................3

Disclaimers..............................................................................................................................................3

1. Introduction ............................................................................................................................. 5

About this Manual......................................................................................................................................5

Components ..............................................................................................................................................5

Overview ....................................................................................................................................................6

System connections ................................................................................................................................6

Short distance transmission ................................................................................................................ 6

2. Installation ............................................................................................................................... 7

Handling of the unit ...................................................................................................................................7

Fixing of the unit ........................................................................................................................................7

Attaching the washer and microphone (optional)......................................................................................7

Installing a lightning rod.............................................................................................................................8

Attaching a safety wire ..............................................................................................................................8

Waterproofing the receptacle unit .............................................................................................................8

Connections...............................................................................................................................................9

3. Details of operation and functions ....................................................................................... 10

Operation precautions .............................................................................................................................10

Panning range .......................................................................................................................................10

Tilting range...........................................................................................................................................10

Control connectors ..................................................................................................................................11

Pan-tilt head, housing, lens, and camera operation................................................................................12

Custom picture settings ..........................................................................................................................13

Selecting custom picture settings ..........................................................................................................14

Selecting the gamma curve, color space and color matrix................................................................. 14

Adjusting the image quality................................................................................................................ 14

Available Custom Picture Settings..................................................................................................... 15

4. Additional information .......................................................................................................... 19

Troubleshooting.......................................................................................................................................19

Specifications ..........................................................................................................................................20

Camera unit...........................................................................................................................................20

Head unit (Pan-tilt section).....................................................................................................................21

External View ...........................................................................................................................................22

Index ........................................................................................................................................................23

各販売地域のお問い合わせ先 / Inquiries (by Sales Region) / 各销售地区的咨询方式 .............................24

4

Introduction

IMPORTANT

1

About this Manual

Thank you for purchasing the Canon CR-X500 1A/CR-X500 2A. Please read this manual carefully before you use the remote camera
and retain it for future reference. Should the remote camera fail to operate correctly, refer to Troubleshooting (A 19).

Conventions Used in this Manual

• IMPORTANT: Precautions related to the remote camera's operation.

• NOTES: Additional topics that complement the basic operating procedures.

• A: Reference page number.

• Names of products and companies mentioned in this manual may be trademarks or registered trademarks of their respective
companies.

Components

Before using this product, make sure that the package contains the items listed below. If you find anything missing, please contact
the dealer from whom you bought the product. For details on optional products, refer to the catalog, or contact your Canon dealer or
your Canon sales representative.

Unit name Q'ty

Main unit ......................................................................................................................................................... 1

Waterproof tube (RohrFlex) RF-36 FLEXA........................................................................................................ 1

Control connector (for RS-422) EPRC05-P12F................................................................................................ 1

Ferrite core E04SR241336A............................................................................................................................ 3

Important Information ...................................................................................................................................... 1

• No power cord is supplied for the pan-tilt head. Use the power cord that has regulatory agency approval for the specific country in
which it is used.

5

Overview

Camera housing unit

pan-tilt head

Remote camera

* Use the supplied control connector (for RS-422).

Operation unit

RS-422 *

Cable

(Provided by

the dealer)

DC Power supply

Receptacle

MIC

Washer

(Commercially

available)

GEN LOCK

12G-SDI

(MIC audio embedded)

Overview

System connections

Short distance transmission

For further information, please contact your Canon dealer or your Canon sales representative.

●

6

2

Handle

4ｘφ8.6
mounting bolts M8 x 1.25 L=35

Cable

Floor surface

Spacer (steel)
(If necessary)

t1=12mm or more

Handling of the unit

When carrying the unit, hold the unit by its handle. Be careful not to rotate the housing and
head forcibly.

Installation

Fixing of the unit

The dimensions for drilling the holes in the floor are shown below.
If necessary, prepare φ185 to 200 steel spacers to prevent interference between the floor and the cables. Use steel bolts with a
length that enables a screw-in depth of 12 mm or more into the floor, and fix the unit securely to a strong floor surface. Use a level to
check that the floor and the head unit are horizontal.

136

25

185

90

185 ~ 200

t2

Attaching the washer and microphone (optional)

To also install a washer or microphone, please obtain the mounting jigs (not included).
For more information about optional products, please contact your Canon dealer or your Canon sales representative.

7

Installing a lightning rod

Lightning rod

Receptacle unit

Waterproof unit

Wate rproof conne cto r

Waterproof tube (L = 500 mm)
RohrFlex: RF-36 FLEXA

Wate rproof unit
mounting bolts (x4)

Fall prevention wire
(for waterproof unit)

Installing a lightning rod

If precautions need to be taken against lightning in case the system is to be installed on a hill-top
or other such location, provide a lightning rod as shown in the figure.
Make sure that the system will not touch the lightning rod when the camera is panned.
In the case of a permanent installation, safety is further enhanced by providing a lightning-proof
transformer for the system's power supply.

45°

Attaching a safety wire

In case a safety wire is necessary for the pan-tilt head, make sure to attach the wire to the handle section. When attaching the wires,
be careful that nothing blocks operation of the pan-tilt head.

Waterproofing the receptacle unit

Inspect the waterproof connector for looseness. After passing each cable through the waterproof tube and the waterproof unit, insert
the waterproof tube all the way into the waterproof connector until its tip touches the end and secure it in place. Put the end of the
waterproof tube in a safe place so that water, dust and moisture do not enter. Also, do not seal the end of the waterproof tube so as
to mitigate a pressure rise inside of the product caused by the temperature change. Connect each cable to the receptacle unit of the
main unit, and then secure the waterproof unit to the pan-tilt head using the supplied mounting bolts (x4).
Clamp the cables at appropriate intervals.

8

Connections

To t h e M I C u ni t

To th e w a s h e r

Ferrite core (supplied)

Make one loop
and then attach.

Ferrite core

Make one loop and attach the ferrite core to the cable
within 10 cm from the pan-tilt head connector.

Connections

When connecting each cable to the MIC terminal, the WASHER terminal, and AUX terminal, be sure to always use the ferrite core
supplied with this product.

9

Details of operation and functions

IMPORTANT

IMPORTANT

Center of PAN rotation

φ620
PAN s wi n g ra n ge

φ430
TILT swing range

Center of TILT rotation

3

Operation precautions

• The panning and tilting ranges may be off by about 5% due to zoom fluctuations caused by focusing, mounting errors of the pan­tilt head, etc. Check the actual panning and tilting ranges before proceeding to set to the subject.

Panning range

The panning range extends 170 degrees to the left and
right. This yields a turning range with a 620 mm
diameter which should be taken into account when
selecting the installation location.

Tilting range

The tilting range is approximately 430 mm when the pan-tilt head is
inclined upward at an angle of 30 degrees and downward at an angle
of 50 degrees: this should be taken into account when selecting the
installation location.

170°

170°

30°

• Do not turn the lens toward the sun. Strong light entering the lens when it is close to the Telephoto end may cause damage to the
lens and the camera.

10

50°

Control connectors

receptacle unit

AUX terminal's pin assignment

CONT. terminal's pin assignment

Pin No.

Input/output Signal name

Input

Output

Input

Output

Control connectors

②

①

WASHER

⑧

12V 500mA

MIC

12V 200mA

START

STOP

⑨

⑥⑦

① LED power indicator

This indicator illuminates when the power is on, and goes out when the power is turned off.

② Power switch

This is the switch for turning on/off the power.

③ AUX terminal

This terminal (HR10A-10R-10S (71) / HIROSE connector) is used to control optional functions. This
can be used as a universal contact circuit.

AUX

CONT.

③

SYNC

SDI

④

⑤

1

FPU
2
3
4
5
6
7
8
9

10

AUX1
AUX2
AUX3
AUX4

COM

④ SDI terminal

This is an output terminal (BNC connector) for uncompressed digital video and digital audio signals.

⑤ SYNC terminal

This is an input terminal (BNC connector) for external sync signals.

⑥ DC-IN terminal

This is an input terminal for DC power supply. Make sure to use a power cable that is suitable for the installation conditions
(authorized products, environmental regulations) and conforms to the product's power specifications. Power of two or three times
the rating 90 W may be consumed during power-on, so select a power supply with specifications that prevent a power failure.

⑦ CONT. terminal

This is an input terminal (EPRC05-R12M / TAJIMI connector) for the
pan-tilt head, lens and camera control signals.

Ａ
Ｂ
Ｄ
Ｅ
Ｊ

RX+

TX+

RX-

TX-

GND

11

Pan-tilt head, housing, lens, and camera operation

IMPORTANT

NOTES

⑧ Waterproof terminal for WASHER

This is the control terminal for the washer (optional).

⑨ Waterproof terminal for MIC

This is the control terminal for the microphone (optional).

Pan-tilt head, housing, lens, and camera operation

Pan-tilt head and built-in lenses and camera are controlled from the operation unit.
The functions and operating procedures vary depending on the operation unit that is used. For further information, please refer to the
instruction manual of your operation unit.

• It may take about 20 seconds to output steady video signals after the camera is turned on.

Genlock Synchronization

- When a suitable Genlock signal is input, the Genlock synchronization stabilizes after approximately 10 seconds.

- After the Genlock signal is input, do not perform other operations until the video output signal stabilizes or during the adjustment
of the phases.

• If you operate the zoom after focusing, the focus on the subject may be lost.

• If you focus manually and then leave the camcorder with the power turned on, the focus on the subject may be lost after a while.
This possible slight shift in focus is a result of the internal temperature rising in the camcorder and lens. Check the focus before
resuming shooting.

• In case abnormal focus performance is detected, turn the camera off and then on again.

12

Custom picture settings

IMPORTANT

Custom picture settings

Using custom picture settings, you can change many settings that control various aspects of the image produced.

Available settings in Custom picture settings

Classification by settings Function Menu settings A

Gamma [Gamma] 15

Black gamma [Black Gamma] 16

Settings related to gradation

Settings related to peak and
noise

Settings related to color
directivity, intense and
conversion

Master pedestal [Black] - [Master Pedestal] 16

Master black [Black] - [Master Black] 16

Knee [Knee] 16

Over 100% [Other Functions] - [Over 100%] 18

Sharpness level [Sharpness] - [Level] 17

Sharpness frequency [Sharpness] - [Detail Frequency] 17

Sharpness HV balance [Sharpness] - [HV Detail Bal.] 17

Sharpness limit [Sharpness] - [Limit] 17

Coring level [Sharpness] - [Coring Level] 17

Noise reduction [Noise Reduction] 17

Skin detail [Skin Detail] 17

Color space [Color Space] 15

Color matrix [Color Matrix] 15

HLG Color [HLG Color] 15

Low key saturation [Low Key Satur.] 16

Knee saturation [Knee] - [Saturation] 16

Color gain [Color Matrix Tuning] - [Gain] 17

Color phase [Color Matrix Tuning] - [Phase] 17

Color tuning [Color Matrix Tuning] - [R-G], [R-B], [G-R], [G-B], [B-R], [B-G] 17

White balance [White Balance] 17

Color correction [Color Correction] 17

• If this product or the camera is turned off, adjusted values will be reset to default values.

13

Custom picture settings

IMPORTANT

To change the setting of [Master Pedestal]:

Selecting custom picture settings

You can select custom picture settings while checking the [Custom Picture] menu displayed on external monitors using operation
unit.

• While the CP menu is displayed, do not perform other operations except adjusting custom picture settings.

Selecting the gamma curve, color space and color matrix

1 Select [/ Custom Picture]

2 Select the desired setting

• When not using the preset settings, select [Off] and continue the
procedure with step 3.

• To use one of the preset settings as is, the rest of the procedure is not
necessary.

3 Select [/ Custom Picture]  [Gamma].

4 Select the desired setting

5 Select [/ Custom Picture]

Repeat step 5, selecting [Color Space] to select the color space, and/or
[Color Matrix] to select the color matrix in the same way.

Adjusting the image quality

1Select [/ Custom Picture]  [Other Settings]  [Black]  [Master Pedestal].

2 Change the setting to the desired level

 press  .

 [Preset].

 press  .

 press  .

 [Color Space], [ColorMatrix].

14

Custom picture settings

Input

Output

Input

Output

Input

Output

Available Custom Picture Settings

[/ ! Custom Picture] Menu

Menu items Setting options and additional information

[Preset] [Normal1 : BT.709], [Normal1 : BT.2020], [Wide DR : BT.709], [Wide DR : BT.2020], [PQ : BT.2020], [HLG : BT.2020], [Canon Log

3 : BT.2020], [Canon Log 3 : BT.709], [Off]

The camera offers a number of preset color settings (combinations of color space, gamma curve and color matrix).
[Off]: Select this setting when you want to set a different combination of custom picture settings with the individual custom

picture settings described below.

[Gamma] [Normal 1 (Standard)], [Normal 2 (x4.0)], [Normal 3 (BT.709)], [Normal 4 (x5.0)], [Wide DR], [PQ], [HLG], [Canon Log 3]

Normal 2/3/4

Normal 1

Normal 4
Normal 3

Normal 1/2

Canon Log 3
Wide DR
Normal1

Changes the overall look of the image.
[Normal 1 (Standard)]: Standard picture for playback on TV monitors.
[Normal 2 (x4.0)]: Setting suitable for playback on TV monitors. Produces brighter highlights (bright areas of the image) than

with the [Normal 1 (Standard)] setting.

[Normal 3 (BT.709)]: Setting suitable for playback on TV monitors. Produces a more faithful black gradation in the shadows (dark

areas of the image) than with the [Normal 2 (x4.0)] setting.

[Normal 4 (x5.0)]: Setting suitable for playback on TV monitors. Produces even better black gradation in the shadows (dark areas

of the image) than with the [Normal 3 (BT.709)] setting.
[Wide DR]: Gamma curve with a very wide dynamic range. Optimized for playback on TV monitors.
[PQ]: HDR (high dynamic range) gamma curve compliant with the PQ standard defined by ITU-R BT.2100.
[HLG]: HDR (high dynamic range) gamma curve compliant with the HLG standard defined by ITU-R BT.2100.
[Canon Log 3]: Logarithmic gamma curve that requires image processing in post-production.

HLG
PQ
WideDR
Normal1

[Color Space] [BT.2020 Gamut], [BT.709 Gamut]

Determines the color space of the image.
[BT.2020 Gamut]: Color space that meets ITU-R BT.2020 standards, which defines parameters for ultra-high-definition television

(4K/8K).
[BT.709 Gamut]: Standard color space that is compatible with sRGB specifications.

[Color Matrix] [Video], [Neutral]

The color matrix affects the overall color tonality of the image.
[Video]: Reproduces the colors of an EOS C300/EOS C500 camera with no custom picture settings applied.

[HLG Color] [BT.2100], [Vivid]

[Neutral]: Reproduces neutral colors.

Changes the quality of color reproduction when using the hybrid log gamma (HLG). This setting is only available when [Gamma]
is set to [HLG].
[BT.2100]: Color reproduction according to ITU-R BT.2100 specifications.
[Vivid]: More saturated color reproduction according to the 'Traditional Colour' approach in ITU-R BT.2390.

[Activate Other Settings] [On], [Off]

Use the default setting as is, and leave it unchanged.

15

Custom picture settings

Input

Output

[Point]

[Range]

[Level]

Input

OutputOutput

Input

[Slope]

[Point]

[/ ! Custom Picture] > [Other Settings] Submenu (Detailed Settings)

Menu items Setting options and additional information

[Black]

[Master Pedestal] –50 to 50 (±0)

Increases or decreases the black level. Higher settings will make dark areas brighter but decrease contrast. When [Gamma] is
set to [Canon Log 3], this setting is not available.

[Master Black Red],
[Master Black Blue]

[Black Gamma]

[Level] –50 to 50 (±0)

[Range], [Point] –20 to 50 (±0)

[Low Key Satur.]

[Activate] [On], [Off]

[Level] –50 to 50 (±0)

[Knee]

[Activate] [On], [Off]

[Automatic] [On], [Off]

[Slope] –35 to 50 (±0)

[Point] 50 to 109 (95)

[Saturation] –10 to 10 (±0)

–50 to 50 (±0)

These settings correct the color cast in blacks. When [Gamma] is set to [Canon Log 3], these settings are not available.

These settings control the lower part of the gamma curve (dark areas of the image). When [Gamma] is set to [Wide DR], [PQ],
[HLG] or [Canon Log 3], these settings are not available.
[Level]: Raises or lowers the lower part of the gamma curve.
[Range]: Selects the adjustment range from the selected [Point].
[Point]: Determines the shape of the lower part of the gamma curve.

Set this setting to [On] to enable the adjustment of color saturation in dark areas with the [Level] setting.

Specifies how saturated colors are in dark areas.

Set this setting to [On] to enable the adjustment of the knee point with the following settings. When [Gamma] is set to [Wide DR],
[PQ], [HLG] or [Canon Log 3], the [Knee] settings are not available.

Set this setting to [On] to enable the automatic adjustment of the [Knee] settings.

16

These settings control the upper part of the gamma curve (highlights of the image). By compressing the highlights, you can
prevent parts of the image from being overexposed.
[Slope]: Determines the slope of the gamma curve above the knee point.
[Point]: Sets the knee point of the gamma curve.
[Saturation]: Adjusts the color saturation in the highlights.

Menu items Setting options and additional information

[Sharpness]

[Level] –10 to 50 (±0)

Sets the sharpness level of the video output signal and the recorded signal.

[Detail Frequency] –8 to 8 (±0)

Sets the center frequency of horizontal sharpness. Setting higher values increases the frequency, which, in turn, increases the
sharpness.

[Coring Level] –30 to 50 (±0)

Sets the level of correction of artifacts caused by high sharpness levels (coring). Higher values prevent sharpness from being
applied to minute details, resulting in less noise.

[HV Detail Bal.] –8 to 8 (±0)

Adjusts the ratio between horizontal and vertical detail. Higher values emphasize vertical detail while lower values emphasize
horizontal detail.

[Limit] –50 to 50 (±0)

Restricts how much sharpness is applied.

[Noise Reduction]

[Level] [Automatic],1 (lowest level) to 12 (highest level), [Off]

Reduces the amount of noise that appears in the image.

[Skin Detail]

[Effect Level] [High], [Middle], [Low], [Off]

[Hue] –16 to 16 (±0)

[Chroma], [Area], [Y Level] 0 to 31 (16)

The camera applies a softening filter to areas in the picture with skin tones to give a more pleasant appearance. By changing
these settings, you can determine what areas will be detected as skin tones. A zebra pattern will appear on the screen over
areas of the image that are detected as having skin tones.
[Effect Level]: Adjusts the level of the filter.
[Hue]: Adjusts the hue for detection of skin tones.
[Chroma]: Adjusts the color saturation for detection of skin tones.
[Area]: Adjusts the color range for detection of skin tones.
[Y Level]: Adjusts the brightness for detection of skin tones.

[White Balance]

[R Gain], [B Gain] –50 to 50 (±0)

These settings adjust the amount of white balance throughout the whole image by changing the intensity of red tones ([R gain])
and blue tones ([B Gain]).

[Color Matrix Tuning]

[Gain] –50 to 50 (±0)

[Phase] –18 to 18 (±0)

These settings adjust the color intensity ([Gain]) and color phase ([Phase]) of the color matrix, affecting the color tones of the
whole image.

[R-G], [R-B], [G-R], [G-B],
[B-R], [B-G]

[Color Correction]

[Select Area] [Area A&B], [Area B], [Area A], [Off]

[Area A Setting Phase],
[Area B Setting Phase]

[Area A Setting Chroma],
[Area A Setting Area],
[Area A Setting Y Level],
[Area B Setting Chroma],
[Area B Setting Area],
[Area B Setting Y Level]

–50 to 50 (±0)

Each matrix changes the tint of the picture along the color gradations detailed below, affecting the color tones of the whole
image.
[R-G]: cyan/green and red/magenta; [R-B]: cyan/blue and red/yellow;
[G-R]: magenta/red and green/cyan; [G-B]: magenta/blue and green/yellow;
[B-R]: yellow/red and blue/cyan; [B-G]: yellow/green and blue/magenta.

The camera detects areas with certain color characteristics (color phase, chroma, area and Y level) and corrects them when
recording. You can set the color correction for up to two different areas
(A and B) and apply the color correction to either one ([Area A] or [Area B]) or both of them ([Area A&B]). While color correction is
activated, a zebra pattern will appear on the screen over areas of the image detected as having the characteristics specified for
area A or area B.

0 to 31 (0)

These settings determine the color phase of the area to be corrected (A or B, respectively).

0 to 31 (16)

These settings determine the following color characteristics of the area to be corrected (A or B, respectively).
[Area A Setting Chroma], [Area B Setting Chroma]: Color saturation.
[Area A Setting Area], [Area B Setting Area]: Color range.
[Area A Setting Y Level], [Area B Setting Y Level]: Brightness.

Custom picture settings

17

Custom picture settings

Menu items Setting options and additional information

[Area A Revision Level],
[Area B Revision Level]

[Area A Revision Phase],
[Area B Revision Phase]

[Other Functions]

[Over 100%] [Through], [Press], [Clip]

[File] This function is not available for this product. Do not operate it.

–50 to 50 (±0)

These settings adjust the amount of correction applied to the color saturation in the corrected area
(A or B, respectively).

–18 to 18 (±0)

These settings adjust the amount of correction applied to the color phase in the corrected area
(A or B, respectively).

Determines how the camera handles video signals exceeding 100%. When [Gamma] is set to [PQ], [HLG] or [Canon Log 3], this
setting is not available.
[Through]: Leave the signal unchanged.
[Clip]: Clip the signal at 100%.
[Press]: Compress a signal of up to 108% down to 100% levels.

18

4

Troubleshooting

Additional information

Symptom

Communication is not possible with the
operation unit.

Camera control does not work. Installation site • Check the power to the pan-tilt head.

No video is displayed although the pan­tilt head can be operated.

The pan-tilt head does not move. Installation site • This may be due to an outside factor such as strong wind or some obstacle.

The custom picture settings cannot be
selected using the operation unit.

Site where check is

required

Installation site • Check that each cable is connected correctly.

• Check that the control cable for pan-tilt head and the cable for camera are connected correctly.

• Conduct a continuity check for broken cable wires, etc.

Installation site • Conduct a continuity check for broken cable wires, etc. (Disconnect the BNC and check the video

from the pan-tilt head.)

Check and remove any obstructing factors, and perform the operation again.

Installation site • [Activate Other Settings] in the custom picture settings was set to [Off]. Turn the camera off and

then on again.

Check and confirm

19

Specifications

Specifications

Camera unit

Available menu items may vary depending on the operation unit used.

Imaging sensor Type 1.0 (1.0 in.) single-plate CMOS sensor, effective pixels: approximate 8,290,000 pixels

Mounted camera 8.3 to 124.5 mm F2.8 to 4.5, approximate 6.4 to 96 mm (Type 2/3 equivalent)

15x optical zoom, 30x advanced zoom (only when the resolution is 1920x1080)

Video Output

Configuration

Default Video

Output

Configuration

Focusing system AUTO, MANUAL

IRIS AUTO, MANUAL

Image stabilizer Optical shift type

Shutter speed AUTO

Gain AUTO

ND filter OFF, 1/4, 1/16, 1/64

White balance AUTO, Set A, Set B, Daylight, Tungsten, Kelvin

Available Custom

Picture Settings

Model Resolution* Frame rate* Video Output Configuration

3840x2160 59.94P

29.97P

23.98P

1920x1080 59.94P

59.94i

29.97P

23.98P

3840x2160 50.00P

25.00P

1920x1080 50.00P

50.00i

25.00P

1920x1080 59.94P

1920x1080 50.00P

MANUAL

59.94P / 59.94i / 29.97P: 1/4 to 1/2000

23.98P: 1/3 to 1/2000

1/3 to 1/2000

MANUAL

-6, -3, 0, 3, 6, 9, 12, 15, 18, 21, 24, 27, 30, 33 dB

White balance (R /B gain), Master pedestal, Master black (R / B),

Preset custom picture settings (Gamma, Color Space, Color Matrix), Black Gamma, Knee,

Sharpness, Noise Reduction, Skin Detail, Color Matrix

3840x2160 59.94P

3840x2160 29.97P

3840x2160 23.98P

1920x1080 59.94P

1920x1080 59.94i

1920x1080 29.97P

1920x1080 23.98P

3840x2160 50.00P

3840x2160 25.00P

1920x1080 50.00P

1920x1080 50.00i

1920x1080 25.00P

* For more information about video output configuration, please contact your Canon dealer or your Canon sales representative.

20

Head unit (Pan-tilt section)

Specifications

Ambient operating

conditions

Wind speed

resistance

Power supply 10.5 to 15 V DC, 90 W

Wiper Provided

MIC input Provided (Pedestal section)

Washer Control terminal provided (Pedestal section)

Pan-tilt head

operations

Shot operations Pan/tilt/zoom/focus

Stopping accuracy For both pan and tilt operations less than 7' when no external forces are applied, less than 6' when external

Dustproof and

waterproof

performance

Acoustic noise NC55 or less*

Control cable RS-422 cable

Receptacle DC, control (RS-422), SDI output, SYNC input, AUX

Video output BNC1 system, 12G-SDI, 6G-SDI, 3G-SDI, HD-SDI output, embedded audio

GENLOCK input BNC1 system (tri-value/BB)

Pan-tilt head

securing

Dimensions Refer to the external view (A 22).

Mass Approx. 17 kg (including the camera, excluding the optional units)

Temperature: -15 to +40°C, Humidity: 90%RH or less (non-condensing)

0 to 25 m/s: Operate normally, 25 to 35 m/s: Operable, 35 to 60 m/s: Not destroyed

Power of two or three times the rating 90 W may be consumed during power-on, so select a power supply

with specifications that prevent a power failure.

Operation angle Operation speed

Panning -170° to +170°±5° 0.5°/s to 25°/s

Tilting -50° to +30°±5° 0.3°/s to 20°/s

forces are applied

IP55

* NC55 or less when operating speed is 10°/s or less

Depending on the system configuration, other unit or cable may be required.

Mounted with four M8 bolts

21

External View

30°

50°

φ185

φ430

4ｘφ8.6

Mounting bolts M8 x 1.25 L=35

TILT swing range

Center of

TILT rotation

245

136

90

External View

Receptacle unit (1:1)

150 110

188 198

356 34

(Unit : mm)

165.5

170°

Center of

PAN rotation

620

φ

PAN swing range

170°

Optical axis

252

74.558

128

244

80 92

22

Index

A

AUX terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

C

Camera housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Camera unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

CONT. terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Control connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Custom picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

D

DC-IN terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

E

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

F

Ferrite core . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

H

Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Head unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

I

image settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

L

LED power indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

lightning rod . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

M

Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7, 9, 12

O

Operation unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

P

Panning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

pan-tilt head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

Power switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

R

Range . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Receptacle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6, 11

S

Safety wire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

SDI terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

SYNC terminal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

System connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

T

Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

W

Washer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7, 9, 12

Waterproof terminal for MIC . . . . . . . . . . . . . . . . . . . . . 12

Waterproof terminal for WASHER . . . . . . . . . . . . . . . . .12

Waterproof tube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Waterproofing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

23

各販売地域のお問い合わせ先 / Inquiries (by Sales Region) /

各销售地区的咨询方式

AMERICAS

Brazil _______________________________________________________ Canon do Brasil Industria e Comercio Ltda.

http://www.canon.com.br/suporte

Tel: [phone] (Sao Paulo capital only),

[phone] for others

Canada _____________________________________________________ Canon Canada, Inc.

http://canon.ca/en/Contact-Support/Pro-Photo-Video

Tel: [phone]

Mexico ______________________________________________________ Canon Mexicana, S. de R.L. de C.V.

http://www.canon.com.mx/servicio/contactanos

Tel:[phone]

USA_________________________________________________________ Canon U.S.A., Inc.

https://www.usa.canon.com/internet/portal/us/home/support/

Tel(BCTV) : 800-423-5367(USA Only)

Tel(Cinema Lens) : 855-246-3367(USA Only)

ASIA

CHINA ______________________________________________________ 佳能 （中国）有限公司

http://www.canon.com.cn/supports/service.html

电话:[phone]

JAPAN ______________________________________________________

_________________________________________________캐논코리아(주)

Korea

http://www.canon-ci.co.kr

South & Southeast Asia ______________________________________ Canon Singapore Pte. Ltd.

TAIWAN _____________________________________________________ Canon Marketing (Taiwan) Co., Ltd.

キヤノンマーケティングジャパン株式会社 

http://canon.jp

Tel: [phone]

https://asia.canon/en/business

https://tw.canon/zh_TW/business

EUROPE, MIDDLE EAST, AFRICA

_____________________________________________________________ Canon Europe Ltd.

http://www.canon-europe.com

Tel:[phone]

OCEANIA

_____________________________________________________________ Canon Australia Pty. Ltd.

http://www.canon.com.au

24

© CANON INC. 2022

The information in this document is verified as of June 2022. Subject to change without notice.
Visit your local Canon website to download the latest version.

Canon Inc.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

Canon Europa N.V.

Bovenkerkerweg 59, 1185 XB Amstelveen, The Netherlands http://www.canon-europe.com