This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair
of products. This manual covers all localities where the products are sold. For this reason, there may be information in this
manual that does not apply to your locality.
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When
changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need
arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition
of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names used in this manual are the registered trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or
translated into another language, in whole or in part, without the written consent of Canon Inc.
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Symbols Used
This documentation uses the following symbols to indicate special information:
SymbolDescription
Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning.
Indicates an item requiring care to avoid electric shocks.
Indicates an item requiring care to avoid combustion (fire).
Indicates an item prohibiting disassembly to avoid electric shocks or problems.
Indicates an item requiring disconnection of the power plug from the electric outlet.
Indicates an item intended to provide notes assisting the understanding of the topic in question.
Memo
Introduction
REF.
Indicates an item of reference assisting the understanding of the topic in question.
Provides a description of a service mode.
Provides a description of the nature of an error indication.
i
Introduction
The following rules apply throughout this Service Manual:
1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with referÂence to the timing of operation.
In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the
direction of the electric signal.
The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit door, which results in
supplying the machine with power.
2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".(The voltage value,
however, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'.
In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Theref ore, the operations of the microprocessors
used in the machines are not discussed: they are explained in terms of from sensors to the input of the DC controller PCB and from the output of the
DC controller PCB to the loads.
The descriptions in this Service Manual are subject to change without notice for product improvem ent or other purpo ses, and maj or changes will be comÂmunicated in the form of Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be
able to identify and isolate faults in the machine."
ii
Contents
Contents
Chapter 1 Introduction
1.1 System Construction......................................................................................................................................1- 1
1.1.1 System Configuration Overview (Delivery Accessories)...................................................................1- 1
1.1.2 System Configuration 1 (Delivery Accessories)..................................................................................1- 1
1.1.3 System Configuration 2 (Delivery Accessories)..................................................................................1- 2
1.1.4 System Configuration 3 (Delivery Accessories)..................................................................................1- 4
1.1.5 System Configuration (Delivery Accessories).....................................................................................1- 5
1.1.6 System Configuration (Pickup/Original Processing Accessories)....................................................1- 7
1.1.7 System Configuration (Pickup/Original Processing Accessories)....................................................1- 9
1.1.8 Cassette Heater System Configuration 1..........................................................................................1- 10
1.1.9 System Configuration (Printing/Transmission Accessories) (USA)........................... ....................1- 10
1.1.10 System Configuration (Printing/Transmission Accessories).........................................................1- 11
1.1.11 Functions of Printing/Transmission Accessories (USA)................................................................ 1- 13
1.1.12 Functions of Printing/Transmission Accessories............................................................................1- 13
1.1.13 Other Options.......................................................................................................................................1- 14
1.2.1 Names of Parts.......................................................................................................................................1- 14
1.2.2 Using the Machine .................................................................................................................................1- 17
1.2.2.1 Turning On the Power Switch................................................................................... ....................1- 17
1.2.2.2 Points to Note About Turning Off the Main Power Switch .......................... .............................1- 17
1.2.3 User Mode Items....................................................................................................................................1- 19
1.2.3.1 Common Settings..................................................................... ....................................... ...............1- 19
1.2.3.2 Common Settings..................................................................... ....................................... ...............1- 22
1.2.3.7 System Settings..............................................................................................................................1- 25
1.2.3.8 System Settings..............................................................................................................................1- 29
1.2.3.12 Mail Box Settings............................................. .............................................................................1- 34
1.2.3.13 Address Book Settings............................................. ....................................... .............................1- 34
1.2.4 User Maintenance.................................................................................................................................. 1- 36
1.2.5.3 Handling of laser system..................................... ....................................... ...................................1- 42
Contents
1.2.5.4 Safety of Toner................................................................................................................................1- 43
1.2.5.5 Notes when handling a lithium battery........................................................................................ 1- 43
1.2.5.6 Notes before it works serving ....................................................................................................... 1- 44
1.2.6.1 Type and function ...........................................................................................................................1- 44
1.2.6.2 Type and function ...........................................................................................................................1- 45
1.2.7 Function List............................................................................................................................................ 1- 46
1.2.7.3 Type of paper..................................................................................................................................1- 48
1.2.7.4 Type of paper..................................................................................................................................1- 49
Chapter 2 Installation
2.1 Making Pre-Checks........................................................................................................................................2- 1
2.1.1 Selecting the Site of Installation............................................................................................................2- 1
2.1.2 Check to Make Before Installation........................................................................................................ 2- 2
2.1.3 Combination Table of Accessory Installation...................................................................................... 2- 2
2.1.4 Checking the Contents............................................................................................................................2- 4
2.2 Unpacking and Installation............................................................................................................................2- 6
2.2.2 Installation of the Scanner......................................................................................................................2- 6
2.2.3 Installation of the Drum Unit...................................................................................................................2- 6
2.2.4 Installation of the Toner Retainer........................................................................................................2- 11
2.2.5 Connection of the Cable.......................................................................................................................2- 12
2.2.6 Points to Note When Turning Off the Main Power ...........................................................................2- 12
2.2.7 Attaching Other Parts............................................................................................................................2- 12
2.2.8 Fixing the Machine in Place................................................................................................................. 2- 14
2.2.9 Setting Up the Cassette........................................................................................................................2- 14
2.2.11 Adjusting the Image Position.............................................................................................................2- 15
2.3 Checking the Connection to the Network................................................................................................. 2- 18
2.3.1 Checking the Connection to the Network..........................................................................................2- 18
2.3.2 Using PING............................................................................................................................................. 2- 18
2.3.3 Making Checks Using a Remote Host Address................................................................................2- 18
2.4 Troubleshooting the Network......................................................................................................................2- 18
2.4.1 Troubleshooting the Network...............................................................................................................2- 18
2.4.2 Making Checks Using a Loopback Address...................................................................................... 2- 18
2.4.3 Making a Check Using a Local Host Address................................................................................... 2- 18
2.5 Checking the Images/Operations............................................................................................................... 2- 19
2.5.1 Checking the Images ............................................................................................................................ 2- 19
2.6 Relocating the Machine............................................................................................................................... 2- 19
2.6.1 Relocating the Machine........................................................................................................................2- 19
2.7 Installing the Copy Tray............................................................................................................................... 2- 19
2.7.1 Checking the Components...................................................................................................................2- 19
2.7.2 Turning Off the Machine.......................................................................................................................2- 19
2.8 Installing the Card Reader...........................................................................................................................2- 20
2.8.1 Points to Note at Installation.................................................................................................................2- 20
2.8.2 Checking the Contents..........................................................................................................................2- 20
2.8.3 Turning Off the Machine........................................................................................................................2- 20
2.9 Installing the Original Tray...........................................................................................................................2- 23
2.9.1 Checking the Content............................................................................................................................2- 23
2.10 Installing the Key Switch Unit....................................................................................................................2- 24
2.10.1 Checking the Contents........................................................................................................................2- 24
2.10.2 Turning Off the Machine......................................................................................................................2- 24
2.10.4 Checking After Installation..................................................................................................................2- 25
2.11 Installing the Voice Guidance Kit..............................................................................................................2- 25
2.11.1 Checking the Contents........................................................................................................................2- 25
2.11.2 Turning Off the Host Machine ............................................................................................................2- 26
2.12 Installing the Voice Operation Kit..............................................................................................................2- 30
2.12.1 Checking the Contents........................................................................................................................2- 30
2.12.2 Turning Off the Host Machine ............................................................................................................2- 31
2.13 Installing the Wireless Network Interface Adapter.................................................................................2- 38
2.13.1 Points to Note at Installation...............................................................................................................2- 38
2.13.2 Checking the Contents........................................................................................................................2- 38
2.13.3 Turning Off the Host Machine ............................................................................................................2- 39
2.13.5 Affixing the Label..................................................................................................................................2- 42
2.14 Installing the DADF.....................................................................................................................................2- 42
2.14.1 Checking the Contents........................................................................................................................2- 42
2.14.2 Turning Off the Host Machine ............................................................................................................2- 42
2.15 Installing the Inner 2 Way Tray .................................................................................................................2- 47
2.15.1 Checking the Components..................................................................................................................2- 47
2.15.2 Turning Off the Host Machine ............................................................................................................2- 48
2.16 Installing the Serial Interface Kit ...............................................................................................................2- 48
2.16.1 Points to Note About Installation........................................................................................................2- 48
2.16.2 Checking the Contents........................................................................................................................2- 48
2.16.3 Turning Off the Host Machine ............................................................................................................2- 49
4.1.1 Construction and Functions...................................................................................................................4- 1
4.2 Construction of the Electrical Circuitry........................................................................................................4- 2
4.2.1 Main Controller PCB (main)...................................................................................................................4- 2
4.4 Actions when HDD Error ............................................................................................................................... 4- 7
4.4.1 E602 in Detail...........................................................................................................................................4- 7
4.7.8.1 Before Removing the SRAM .........................................................................................................4- 21
4.7.8.2 Removing the SRAM ......................................................................................................................4- 22
4.7.8.3 When Replacing the SRAM PCB..................................................................................................4- 22
4.7.9 Boot ROM PCB.......................................................................................................................................4- 22
4.7.9.1 Before Removing the Boot ROM PCB.........................................................................................4- 22
4.7.9.2 Removing the Boot ROM PCB......................................................................................................4- 22
5.1.1 Specifications, Control Mechanisms, and Functions..........................................................................5- 1
5.1.2 Major Components...................................................................................................................................5- 1
5.1.3 Construction of the Control System.......................................................................................................5- 2
5.2.1 Basic Sequence of Operations at Power-On.......................................................................................5- 5
5.2.2 Basic Sequence of Operations in Response to a Press on the Start Key (book mode, 1 original). .
5- 5
5.2.3 Basic Sequence of Operations in Response to a Press on the Start Key (ADF mode, 1 original)5Â6
5.3 Various Control Mechanisms.........................................................................................................................5- 7
5.3.1 Controlling the Scanner Drive System...................................................................................................5- 7
5.3.1.2 Reader Motor Control .......................................................................................................................5- 7
5.3.5 Detecting the Size of Originals............................................................................................................. 5- 11
5.3.7.2 Driving the CCD..............................................................................................................................5- 18
5.3.7.3 Gain Correction and Offset Correction for the CCD Output.....................................................5- 18
5.3.7.4 A/D Conversion of the CCD Output.............................................................................................5- 18
5.4.5.1 Before Removing the Contact Image Sensor (CIS)..................................................................5- 25
5.4.5.2 Removing the Contact Image Sensor (CIS)...............................................................................5- 25
5.4.5.3 After Replacing the CIS.................................................................................................................5- 26
5.4.6 Original Cover Sensor...........................................................................................................................5- 26
5.4.6.1 Before Removing the Copyboard Cover Open/Closed Sensor (front/rear)...........................5- 26
5.4.6.2 Removing the Copyboard Cover Open/Closed Sensor (front/rear)........................................ 5- 26
5.4.7 Contact Sensor HP Sensor...................................................................................................................5- 27
5.4.7.1 Before Removing the Contact Sensor HP Sensor....................................................................5- 27
5.4.7.2 Removing the Contract Sensor Home Position Sensor ...........................................................5- 27
5.4.8 Original Sensor.......................................................................................................................................5- 27
5.4.8.1 Before Removing the Original Size Sensor (AB/Inchconfiguration)....................................... 5- 27
5.4.8.2 Removing the Original Size Sensor (AB/Inch-configuration)................................................... 5- 27
6.2 Various Control................................................................................................................................................6- 3
6.2.1 Controlling the Laser Activation Timing.................................................................................................6- 3
6.2.1.1 Turning On and Off the Laser Light................................................................................................6- 3
6.2.1.2 Controlling Synchronization in Main Scanning Direction ............................................................6- 4
6.2.1.3 Controlling Synchronization in Sub Scanning Direction..............................................................6- 5
6.2.2 Controlling the Intensity of Laser Light..................................................................................................6- 9
6.2.2.1 APC Control .......................................................................................................................................6- 9
6.2.3 Controlling the Laser Scanner Motor...................................................................................................6- 10
6.2.3.1 Controlling the Speed of the Laser Scanner Motor....................................................................6- 10
6.3 Parts Replacement Procedure....................................................................................................................6- 12
7.1.6 Transfer Block...........................................................................................................................................7- 7
7.3.9 Color Displacement Correction Control..............................................................................................7- 25
Contents
7.3.10 ATVC Control .......................................................................................................................................7- 28
7.4 Special Control..............................................................................................................................................7- 29
7.4.1 Black band sequence............................................................................................................................7- 29
7.4.2 OHP black band sequence.................................................................................................................. 7- 30
7.4.3 Colour band sequence..........................................................................................................................7- 30
7.6.3 Detecting the Level of Toner................................................................................................................7- 38
7.7 Transfer Unit..................................................................................................................................................7- 39
7.7.1 Outline of the Transfer Unit................................................................................................................... 7- 39
7.8.1 Collecting the Waste Toner..................................................................................................................7- 42
7.8.2 Detecting the Level of Waste Toner...................................................................................................7- 43
7.8.3 Waste toner case detection.................................................................................................................. 7- 44
7.9 Parts Replacement Procedure ...................................................................................................................7- 45
7.9.1 Process Unit............................................................................................................................................7- 45
7.9.1.1 Removing the Process Unit...........................................................................................................7- 45
7.9.4.1 Before Removing the Hopper Supply Unit.................................................................................. 7- 48
7.9.4.2 Removing the Hopper Supply Unit...............................................................................................7- 48
7.9.5 Developing Motor (Bk/Y/M/C)............................................................................................................... 7- 49
7.9.5.1 Before Removing the Developing Motor.....................................................................................7- 49
7.9.5.2 Removing the Developing Motor.................................................................................................. 7- 49
7.9.6 Intermediate Transfer Unit....................................................................................................................7- 49
7.9.6.1 Removing the ITB Unit...................................................................................................................7- 49
7.9.7 Transfer Cleaning Unit........................................................................................................................... 7- 51
7.9.7.1 Before Removing the Transfer Cleaner Unit.............................................................................. 7- 51
7.9.7.2 Removing the Transfer Cleaner Unit...........................................................................................7- 51
7.9.7.3 Points to Note When Replacing the Transfer Cleaner Unit.....................................................7- 52
7.9.8 Secondary Transfer External Roller.................................................................................................... 7- 52
7.9.8.1 Removing the Secondary Transfer Outer Roller .......................................................................7- 52
7.9.8.2 After Replacing the Secondary Transfer Roller.........................................................................7- 53
8.1.1 Specifications, Controls, and Functions................................................................................................8- 1
8.1.2 Division into Blocks..................................................................................................................................8- 3
8.1.3 Arrangement of Rollers............................................................................................................................8- 4
8.1.4 Diagram of Paper Paths (w/ copy tray )................................................................................................8- 6
8.1.5 Diagram of Paper Paths (w/ Finisher-Z1/copy tray)............................................................................8- 7
8.1.6 Diagram of Paper Paths (w/ Finisher-Y1/Saddle Finisher-Y2)..........................................................8- 7
8.1.7 Arrangement of Sensors .........................................................................................................................8- 8
8.1.8 Route of Drive.........................................................................................................................................8- 10
8.4.2.1 Common Stationary Jam................................................................................................................8- 18
8.4.2.2 Stationary Jam at Power-On .........................................................................................................8- 18
8.4.3 Other Jams...............................................................................................................................................8- 20
8.4.3.2 Material Difference Jam.................................................................................................................8- 20
8.4.3.3 Door Open Jam ...............................................................................................................................8- 20
8.5.3 Identifying the Paper Size.....................................................................................................................8- 22
8.5.4 Setting Up the Universal Cassette.......................................................................................................8- 24
8.5.5 Paper Level Sensor................................................................................................................................8- 24
8.6.2 Basic Sequence of Operation...............................................................................................................8- 28
8.6.3 Identifying the Paper Size.....................................................................................................................8- 29
8.7.2 Control of Registration Unit ..................................................................................................................8- 30
8.9.4 Sequence of Image Formation............................................................................................................8- 34
8.9.5 Flow of Paper ........................................................................................................................................8- 35
8.10.2 Delivery to the Main Body Tray.........................................................................................................8- 40
8.10.3 Delivery Operation when Mounting the Delivery Accessory.........................................................8- 40
8.10.4 Specifying the Delivery Point.............................................................................................................8- 41
8.11 Parts Replacement Procedure.................................................................................................................8- 42
8.11.1 Pickup Unit 1.........................................................................................................................................8- 42
8.11.1.1 Before Removing the Cassette Pickup Unit 1..........................................................................8- 42
8.11.1.2 Removing the Cassette Pickup Unit 1.......................................................................................8- 42
8.11.2 Pickup Unit 2.........................................................................................................................................8- 42
8.11.2.1 Before Removing the Cassette Pickup Unit 2..........................................................................8- 42
8.11.2.2 Removing the Cassette Pickup Unit 2.......................................................................................8- 42
9.1.1 Specifications, Controls, and Functions................................................................................................9- 1
9.1.2 Major Components...................................................................................................................................9- 1
9.1.3 Construction of the Control System.......................................................................................................9- 2
9.2 Various Control Mechanisms.........................................................................................................................9- 3
9.2.1 Controlling the Fixing Temperature........................................................................................................9- 3
9.2.1.2 Temperature control in standby......................................................................................................9- 3
9.2.1.3 Temperature Control during Printing..............................................................................................9- 4
9.2.1.4 Fixing film edge cooling control.......................................................................................................9- 6
9.2.1.5 Detection of the Fixing Assembly Absence/Presence.................................................................9- 9
9.2.2 Down Sequence Control........................................................................................................................9- 10
9.2.2.1 Down Sequence Control ................................................................................................................9- 10
9.3 Film Unit Pressurizing Mechanism............................................................................................................9- 11
9.3.1 Pressure/release control .......................................................................................................................9- 11
9.4.2 Fixing System Error Code.....................................................................................................................9- 13
9.5 Parts Replacement Procedure....................................................................................................................9- 14
9.5.1 Fixing Unit ................................................................................................................................................9- 14
Contents
9.5.1.1 Before Removing Fixing Unit .......................................................................................................9- 14
9.5.2 Fixing Film Unit.......................................................................................................................................9- 14
9.5.2.1 Before Removing Fixing Film Unit ...............................................................................................9- 14
9.5.2.2 Removing Fixing Film Unit ............................................................................................................9- 14
10.1 Control Panel............................................................................................................................................... 10- 1
10.1.3 Adjusting the LCD Screen Contrast..................................................................................................10- 1
10.1.4 Control Panel CPU..............................................................................................................................10- 1
10.3.3 Sequence of Operations.....................................................................................................................10- 5
10.4 Power Supply.............................................................................................................................................. 10- 5
10.4.1 Power Supply........................................................................................................................................10- 5
10.4.1.1 Route of Power Supply Inside the Printer.................................................................................10- 5
10.4.1.2 Route of Power to the Reader Unit............................................................................................10- 7
10.4.1.3 Timing of Supplying Power to the Reader Unit........................................................................10- 7
10.4.1.4 Routes of Power to various Options..........................................................................................10- 8
10.4.2 Rated Output of DC Power Supply PCB..........................................................................................10- 8
10.4.2.1 Rated Output of the Printer Unit Power Supply PCB.............................................................. 10- 8
10.4.2.2 Rated Output of the Controller Power Supply PCB.................................................................10- 9
10.4.2.3 Rated Output of the Options Power Supply PCB..................................................................10- 10
10.4.2.4 Rated output of the all-night power supply PCB....................................................................10- 10
10.5.1.1 Front Cover..................................................................................................................................10- 15
10.5.1.2 Right Lower Cover...................................................................................................................... 10- 15
10.5.1.3 Right Front Cover .......................................................................................................................10- 15
10.5.1.4 Rear Right Cover........................................................................................................................10- 16
10.5.1.5 Upper Left Cover.........................................................................................................................10- 17
Contents
10.5.1.6 Left Lower Cover .........................................................................................................................10- 17
10.5.1.7 Left Rear Cover (Upper).............................................................................................................10- 17
10.5.2 Hopper Drive Unit ...............................................................................................................................10- 21
10.5.2.1 Removing the Hopper Drive Unit..............................................................................................10- 21
10.5.3 Option Power Supply Assembly .......................................................................................................10- 23
10.5.3.1 Before Detaching the Optional Power Supply PCB...............................................................10- 23
10.5.3.2 Detaching the Optional Power Supply PCB............................................................................10- 23
10.5.4 Controller Power Supply Unit............................................................................................................10- 23
10.5.4.1 Before Detaching the Controller Power Supply PCB.............................................................10- 23
10.5.4.2 Detaching the Controller Power Supply PCB .........................................................................10- 23
10.5.5 Printer Power Supply Unit .................................................................................................................10- 23
10.5.5.1 Before Detaching the Printer Power Supply Assembly.........................................................10- 23
10.5.5.2 Detaching the Printer Power Supply Assembly......................................................................10- 23
10.5.6 Control Panel.......................................................................................................................................10- 24
10.5.6.1 Detaching the Control Panel......................................................................................................10- 24
10.5.7 Control Panel LCD Unit......................................................................................................................10- 25
10.5.7.1 Before Removing the Control Panel LCD Unit .......................................................................10- 25
10.5.7.2 Removing the Control Panel LCD Unit ....................................................................................10- 25
10.5.8 DC Controller PCB..............................................................................................................................10- 26
10.5.8.1 Before Detaching the DC Controller PCB...............................................................................10- 26
10.5.8.2 Detaching the DC Controller PCB............................................................................................10- 26
10.5.9 Printer Power Supply PCB ................................................................................................................10- 26
10.5.9.1 Before Detaching the Printer Power Supply PCB..................................................................10- 26
10.5.9.2 Detaching the Printer Power Supply PCB...............................................................................10- 26
10.5.10 All-Night Power Supply PCB...........................................................................................................10- 27
10.5.10.1 Before Detaching the All-Night Power Supply PCB.............................................................10- 27
10.5.10.2 Detaching the All-Night Power Supply PCB..........................................................................10- 27
10.5.13.1 Before Removing the HVT2 PCB (for transfer)....................................................................10- 29
10.5.13.2 Removing the HVT2 PCB (for transfer) ................................................................................10- 29
10.5.14 AC Driver PCB...................................................................................................................................10- 29
10.5.14.1 Before Removing the AC Driver PCB....................................................................................10- 29
10.5.14.2 Removing the AC Driver PCB ................................................................................................10- 29
10.5.15 DC Driver PCB ..................................................................................................................................10- 30
10.5.15.1 Before Removing the DC Driver PCB....................................................................................10- 30
10.5.15.2 Removing the DC Driver PCB.................................................................................................10- 30
10.5.16 Control Panel CPU PCB..................................................................................................................10- 31
Contents
10.5.16.1 Before Removing the Control Panel CPU PCB................................................................... 10- 31
10.5.16.2 Removing the Control Panel CPU PCB................................................................................10- 31
10.5.17 Control Panel Key Switch PCB...................................................................................................... 10- 31
10.5.17.1 Before Removing the Control Panel KEY PCB.................................................................... 10- 31
10.5.17.2 Removing the Control Panel KEY PCB.................................................................................10- 31
10.5.18 Control Panel Inverter PCB ............................................................................................................10- 32
10.5.18.1 Before removing the Control Panel Inverter PCB................................................................10- 32
10.5.18.2 Removing the Control Panel Inverter PCB...........................................................................10- 32
10.5.19 Main Power Switch...........................................................................................................................10- 32
10.5.19.1 Before Removing the Main Power Switch ............................................................................10- 32
10.5.19.2 Removing the Main Power Switch.........................................................................................10- 33
10.5.29.1 Before Removing the Fixing Motor........................................................................................10- 37
10.5.29.2 Removing the Fixing Motor.....................................................................................................10- 37
10.5.30 Fan Shutter Motor ............................................................................................................................10- 37
10.5.30.1 Before Removing the Fan Shutter Motor..............................................................................10- 37
10.5.30.2 Removing the Fan Shutter Mo tor...........................................................................................10- 38
10.5.31 Right Door .........................................................................................................................................10- 38
10.5.31.1 Before Opening/Detaching the Right Cover.........................................................................10- 38
10.5.31.2 Opening/Detaching the Right Cover......................................................................................10- 38
11.1.1 Checking the Operating Environment...............................................................................................11- 1
11.1.2 Setting Up the Network........................................................................................................................11- 4
11.1.3 Setting the method to login to SMS...................................................................................................11- 5
11.1.4 Login to SMS.........................................................................................................................................11- 9
11.1.9 Checking the System Information of a MEAP Application with SMS.........................................11- 16
11.1.10 Printing the System Information of a MEAP Application............................................................11- 17
11.1.11 Installing an Application...................................................................................................................11- 18
11.1.12 Reference (Application System Information)...............................................................................11- 21
11.1.13 MEAP Enterprise Service Manager...............................................................................................11- 22
11.1.14 Adding a License File ......................................................................................................................11- 22
11.1.15 Disabling a License File (suspending a license).........................................................................11- 24
11.1.16 Downloading/Removing an Invalidated License File..................................................................11- 26
11.1.18 License for forwarding.....................................................................................................................11- 29
11.1.19 Uninstalling an Application..............................................................................................................11- 32
11.1.21 Initializing the Password..................................................................................................................11- 37
11.1.22 Creating a Backup for MEAP Application Area, Formatting the Hard Disk, Restoring the MEAP
Application Area with the Backup, Using the SST (Service Support Tool)......................................11- 37
11.1.23 Replacing the Hard Disk Drive.......................................................................................................11- 39
12.1.2 Service Center URL and Port Specification.....................................................................................12- 1
12.1.3 Communication test.............................................................................................................................12- 1
12.1.4 Communication log ..............................................................................................................................12- 1
12.1.5 Detailed Communication log...............................................................................................................12- 1
12.1.6 SOAP communication function ..........................................................................................................12- 1
12.1.7 Resend at SOAP transmission error.................................................................................................12- 2
14.1.1 After Replacing the CIS......................................................................................................................14- 1
14.1.2 After Replacing the Copyboard Glass.............................................................................................. 14- 1
14.1.3 After Replacing the ADF Reading Glass..........................................................................................14- 1
14.1.4 After Replacing the Reader Controller PCB....................................................................................14- 2
14.4.1 Confirming of the nip width.................................................................................................................14- 3
14.6.1 Adjusting the Horizontal Registration When Replacing the Pickup Cassette............................ 14- 5
14.6.2 Adjust the Horizontal Registration for the Manual Feed Tray....................................................... 14- 6
Chapter 15 Correcting Faulty Images
15.1 Making lnitial Checks ................................................................................................................................. 15- 1
15.1.1 Checking the Site Environment.........................................................................................................15- 1
15.1.2 Checking the Paper .............................................................................................................................15- 1
15.1.3 Checking the Durables........................................................................................................................15- 1
15.1.4 Checking the Units and Functional Blocks...................................................................................... 15- 1
15.2 Test Print......................................................................................................................................................15- 2
15.2.2 TYPE of test print.................................................................................................................................15- 2
Contents
15.2.3 Selecting Test Print TYPE ..................................................................................................................15- 2
15.3.1.4 Uneven Density .............................................................................................................................15- 9
15.3.1.5 Out of Focus.................................................................................................................................15- 11
15.3.3.4 User Warning Message..............................................................................................................15- 34
15.3.3.5 Other Defect.................................................................................................................................15- 37
15.3.3.6 Part Breakage/Detachment .......................................................................................................15- 40
15.3.6 Jam (Main Unit)...................................................................................................................................15- 42
15.3.6.1 Jam occurs in duplex printing: DC Driver PCB is faulty ........................................................15- 42
15.3.6.2 0207/0A07 Jam Code
: Fixing pressure releasing home position sensor (PS13) is faulty..
.....................................15- 42
15.3.6.3 0A05 Jam Code: Spring of the registration sensor flag comes off......................................15- 43
15.3.6.4 0A05 Jam Code occurs upon power-on: Pre-registration sensor is faulty.........................15- 43
15.3.6.5 0A05 Jam Code/E732-0001/E733-0001/Abnormal (clicking) noise from rea r of this machi ne:
DC controller PCB is faulty ..................................................................................................................15- 43
15.3.6.6 0D91 Jam Code: Paper side setting differs from size of actually fed paper......................15- 43
15.3.7.26 E602-0001: Main controller PCB is faulty.............................................................................15- 50
15.3.7.27 E602-0113: HDD (hard disk) is faulty....................................................................................15- 51
15.3.7.28 E602-0002: Main Controller PCB (sub LANBER-C) is faulty............................................. 15- 51
15.3.7.29 E611-0000: SRAM PCB is faulty............................................................................................15- 51
15.3.7.30 E611-0000 occurs during startup (upon installation): SRAM PCB is faulty.....................15- 51
15.3.7.31 E674-0001/FAX function of Super G3 FAX Board-W1 does not work: Main controller PCB
(main) is faulty.......................................................................................................................................15- 51
15.3.7.32 E350-0000/E732-0001/E747-051B/E747-DF00/E748-4000: Sub SJ-A board has poor
contact at start-up.................................................................................................................................15- 52
15.3.7.34 E732-9999 is displayed after mounting scanner .................................................................15- 52
15.3.7.35 E747/E748: Procedure for mounting Sub when poor contact occurs..............................15- 52
15.3.7.36 E747-C000 is displayed at copying because paper jam occurs in front of registration area:
DDI-S cable is faulty.............................................................................................................................15- 52
15.3.7.37 E747-0719/E747-051b/E747-0619/E747-621f/this machine fails to start upon installation:
Main controller PCB is faulty...............................................................................................................15- 53
15.3.7.38 E747-221D/E747-221F/E747-381B/E747-421D/E747-C000/E747-C51D: Imag e memory
(SDRAM) is faulty ................................................................................................................................. 15- 53
15.3.7.39 E747-3619: Main controller PCB (main) is faulty.................................................................15- 53
15.3.7.40 E747-0219 occurs when selecting Image Repeat > Area Designation (or Flaming) > Copy
15.3.7.41 E748-4031/long start-up time and progress bar stops at point of one-twentieth although
these symptoms are temporarily solved by powering OFF/ON:
Hard Disk Drive (HDD) is faulty ............................................................................................................................................15- 54
15.3.7.42 E748-4000: Voltage of power supplied to this machine drops.......................................... 15- 54
15.3.7.43 E748-4000: Main controller PCB (main) is faulty.................................................................15- 54
Contents
15.3.7.44 E748-4883: Main controller PCB (main) is faulty.................................................................15- 54
15.3.7.45 E749-0001/E749-0003: Instruction to restart
accompanying change in product configuration............................................................15-54
15.3.7.46 E804-0001 is displayed because power supply fan2 (FM11) d oes not rotate: DC Driver PCB
is faulty....................................................................................................................................................15- 55
15.3.7.47 E807-0001: Front process unit fan (FM3) error....................................................................15- 55
15.3.7.48 E807-0002: Rear process unit fan (FM8) fails to rotate......................................................15- 55
15.3.7.49 E808-000 sometimes occurs: DC controller PCB is faulty .................................................15- 55
15.3.7.50 E811-0000: DC Driver PCB is faulty ......................................................................................15- 55
15.3.7.51 E840-0000/abnormal noise occurs from fan shutter motor (M15) : DC controller PCB is faulty
15- 56
15.3.9.1 ##281 FAX Error Code: FAX transmission cannot be preformed due to noise on
communication line................................................................................................................................15- 56
15.4.2.1 Motor Table ..................................................................................................................................15- 59
15.4.3 Fan ........................................................................................................................................................15- 61
15.4.3.1 Fan Table......................................................................................................................................15- 61
16.2.1 Table of error code details..................................................................................................................16- 4
16.2.2 E602 in Detail......................................................................................................................................16- 15
16.3.2 List of Error Codes without Messages............................................................................................16- 19
16.4 Jam Codes................................................................................................................................................. 16- 23
16.4.1 Jam codes (printer unit)....................................................................................................................16- 23
16.4.2 Jam Code (finisher-related)..............................................................................................................16- 23
16.4.3 Jam Code (ADF-related) ..................................................................................................................16- 24
17.1.1 Construction of Service Mode............................................................................................................17- 1
17.1.2 Entering or selecting service modes................................................................................................. 17- 2
17.1.3 Exiting service modes......................................................................................................................... 17- 2
17.1.4 Back-up of service mode....................................................................................................................17- 2
18.1.1 System Software Type ........................................................................................................................18- 1
18.1.4 Points to Note at Time of Downloading............................................................................................18- 6
18.2 Making Preparations...................................................................................................................................18- 6
18.2.1 Installing the System Software (System CD -> SST).....................................................................18- 6
18.2.2 Installing the System Software (SST -> USB).................................................................................18- 8
18.2.3 Making Connections (SST in use)...................................................................................................18- 10
18.2.4 Making Connections (USB device in use)......................................................................................18- 11
18.3 Formatting the HDD..................................................................................................................................18- 12
18.3.1 Formatting All Partitions....................................................................................................................18- 12
18.3.3 Formatting the Partitions...................................................................................................................18- 13
18.4 Downloading System Software...............................................................................................................18- 14
18.6 Version Upgrade using USB....................................................................................................................18- 24
18.6.1 Overview of Menus and Functions..................................................................................................18- 24
18.6.2 Points to Note......................................................................................................................................18- 25
18.6.3 Downloading/Writing the System Software (auto) ........................................................................18- 26
18.6.4 Downloading the System Software (Confirmation execution when version is downed the same
18.6.5 Downloading the System Software (all overwriting) .....................................................................18- 27
18.6.6 Formatting the HDD...........................................................................................................................18- 28
18.6.7 Other Functions..................................................................................................................................18- 29
Chapter 19 Service Tools
19.1 Service Tools ...............................................................................................................................................19- 1
19.1.1 Special Tools.........................................................................................................................................19- 1
19.1.2 Solvents and Oils..................................................................................................................................19- 2
Chapter 1 Introduction
Contents
Contents
1.1 System Construction.......... ........................................ ....................................... .............................................................1-1
1.1.1 System Configuration Overview (Delivery Accessories) ............................................................................................................1-1
1.1.2 System Configuration 1 (Delivery Accessories).......................................................................................................................... 1-1
1.1.3 System Configuration 2 (Delivery Accessories).......................................................................................................................... 1-2
1.1.4 System Configuration 3 (Delivery Accessories).......................................................................................................................... 1-4
1.1.5 System Configuration (Delivery Accessories)............................................................................................................................. 1-5
1.1.6 System Configuration (Pickup/Original Processing Accessories)............................................................................................... 1-7
1.1.7 System Configuration (Pickup/Original Processing Accessories)............................................................................................... 1-9
1.1.8 Cassette Heater System Configuration 1.................................................... ................................................................................1-10
1.1.9 System Configuration (Printing/Transmission Accessories) (USA).......................................................................................... 1-10
1.1.10 System Configuration (Printing/Transmission Accessories)...................................................................................................1-11
1.1.11 Functions of Printing/Transmission Accessories (USA).........................................................................................................1-13
1.1.12 Functions of Printing/Transmission Accessories.....................................................................................................................1-13
1.1.13 Other Options........................ ........................................................ ........................................................................................... 1-14
1.2.1 Names of Parts ...........................................................................................................................................................................1-14
1.2.2 Using the Machine ................ .. ................................................................................................................................................... 1-17
1.2.2.1 Turning On the Power Switch... ... ... ............................................................................ .... ..............................................................................1-17
1.2.2.2 Points to Note About Turning Off the Main Power Switch..........................................................................................................................1-17
1.2.3 User Mode Items..................... ........................................................ ........................................................................................... 1-19
1.2.3.1 Common Settings ... ............................................................................ ... ... .....................................................................................................1-19
1.2.3.2 Common Settings ... ............................................................................ ... ... .....................................................................................................1-22
1.2.3.12 Mail Box Settings .......................................................................................................................................................................................1-34
1.2.3.13 Address Book Settings................................................................................................................................................................................1-34
1.2.4 User Maintenance..... ........................................................ ..........................................................................................................1-36
1.2.5.3 Handling of laser system...............................................................................................................................................................................1-42
1.2.5.4 Safety of Toner.................... ............................................................................ ... ...........................................................................................1-43
1.2.5.5 Notes when handling a lithium battery .................. ... ... .................................................................................................................................1-43
1.2.5.6 Notes before it works serving .......................................................................................................................................................................1-44
1.2.6.1 Type and function ................................................................. .... ....................................................................................................................1-44
1.2.6.2 Type and function ................................................................. .... ....................................................................................................................1-45
1.2.7 Function List ...................... ... ..................................................................................................................................................... 1-46
1.2.7.3 Type of paper................................................................................................................................................................................................ 1-48
1.2.7.4 Type of paper................................................................................................................................................................................................ 1-49
1.1.1 System Configuration Overview (Delivery Accessories)
Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880
The delivery accessories for the machine can be divided into three patterns in accordance with the available functions.
- In case a large amount of delivery processing or a several types of delivery processing (e.g., staple, punch) are necessary: system configuration 1 for the delivery
accessories.
- In case some delivery processing (e.g., staple) is necessary: system configuration 2 for the delivery accessories.
- In case some delivery processing (e.g., three-system sorting) is necessary: system configuration 3 for the delivery accessories.
0013-5514
The configuration is shown in the next section.
1.1.2 System Configuration 1 (Delivery Accessories)
Color iR C3380G / Color iR C2880G / Color iR C3380i / Color iR C3380 / Color iR C2880i / Color iR C2880