Index ............................................................. 14-7
viii
Preface
Thank you for choosing a Canon product. Before using the machine, please read the
following instructions for your safety.
Important Safety Instructions
Preface
Except as specically described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble the
machine: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your
local authorized Canon dealer.
Handling and Maintenance
Be careful when removing printed paper from output trays or when aligning it, because it may be hot and result in burn injury.
Follow all warnings and instructions marked on the machine.
–
Do not subject the machine to strong physical shocks or vibrations.
–
Always unplug the machine before moving or cleaning it.
–
To avoid paper jams, never unplug the power cord, open the left cover or add or remove paper in the
–
machine while printing.
When transporting the machine, be sure to remove the toner cartridge from the machine.
–
Place the toner cartridge in its original protective bag or wrap it in a thick cloth to prevent exposure to light.
–
Always use the hand grips (on the left and right side) of the machine when you lift the machine. Never lift
–
the machine by any of its trays or attachments.
Do not insert any objects into the slots or openings on the machine since they may touch dangerous
–
voltage points or short out parts. This could result in re or electric shock.
Do not allow small objects (such as pins, paper clips, or staples) to fall into the machine.
–
To avoid spillage in or around the machine, do not eat or drink near it.
–
Keep the machine clean. Dust accumulation can prevent the machine from operating properly.
–
Toner cartridge for this machine will be available for at least seven (7) years (or any such longer period as
–
required by applicable laws) after production of this machine model has been discontinued.
Turn o the main power switch and unplug the power cord from the wall outlet and contact your local
–
authorized Canon dealer in any of the following cases:
When the power cord or plug is damaged or frayed.
•
If liquid or small object has fallen into the machine.
•
If the machine has been exposed to rain or water.
•
If the machine does not operate normally when you have followed the instructions in this guide.
•
Preface
ix
Preface
Preface
Adjust only those controls that are covered by the instructions in this guide. Improper adjustment of
•
other controls may result in damage and may require extensive work by a qualified technician to restore
the product to normal operation.
If the machine has been dropped.
•
If the machine exhibits a distinct change in performance, indicating a need for servicing.
•
Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in
–
operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or
damage if the machine suddenly starts printing.
Be careful when removing printed paper from paper delivery tray or when aligning it, because it may be hot
–
and result in burn injury.
Location
Place the machine on a at, stable, vibration-free surface that is strong enough to support its weight.
–
Place the machine in a cool, dry, clean, well ventilated place.
–
Make sure the area is free from dust.
–
Make sure the location is not exposed to high temperature or humidity.
–
Keep the machine away from direct sunlight as this can damage it. If you have to place the machine near a
–
window, install heavy curtains or blinds.
Do not use the machine near water. Make sure that no wet or humid objects come into contact with the
–
machine.
Do not use or store the machine outdoors.
–
Do not place the machine near devices that contain magnets or generate magnetic elds, such as speakers.
–
If possible, place the machine near an existing telephone line outlet for easy connection of the telephone
–
line cord, and to avoid the expense of installing a new outlet.
Place the machine near a standard 120 V AC (60 Hz) power outlet.
–
x
To ensure reliable operation of the machine and to protect it from overheating (which can cause it to
–
operate abnormally and create a re risk), do not block the exhaust vent. Never block or cover any openings
on the machine by placing it on a bed, sofa, rug, or other similar surface. Do not place the machine in a
cupboard or built-in installation, or near a radiator or other heat source unless proper ventilation is
provided. Leave at least 4" (100 mm) around all sides of the machine.
Preface
Preface
–
Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet
quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the
power cord immediately. Contact Canon Customer Care Center.
–
Do not allow anything to rest on the power cord, and do not place the machine where the cord will be
walked on. Make sure the cord is not knotted or kinked.
Power Supply
–
During electrical storms, turn o the main power switch and unplug the power cord from the power outlet.
(Please note that any data stored in the memory, including received fax documents, will be deleted about
60 minutes after you turn o the main power switch or unplug the power cord.)
–
Whenever you turn o the main power switch, wait at least ve seconds before you turn it on again.
–
Do not plug the power cord into an uninterruptible power supply (UPS).
This product emits low level magnetic ux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product
and consult your doctor.
xi
Preface
Telephone Equipment
When using telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock, and
injury to persons, including the following:
1. Do not use this machine near water (i.e., near a bathtub, kitchen sink, or laundry tub), or in a wet basement or near a swimming pool.
2. Avoid using the telephone during an electrical storm, as there may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.
Customer Support (U.S.A.)
Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a
Preface
problem with the machine’s operation, try to solve it by using the information in Chapter 12. If you cannot
solve the problem or if you think your machine needs servicing, contact Canon Customer Care Center at 1-
800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST for U.S.A. and 9:00 A.M. to 8:00 P.M. EST for
Canada Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. On-line support for 24 hours is also
available at the website.
http://www.canontechsupport.com/
Customer Support (Canada)
Canon Canada Inc., oers a full range of customer technical support options*:
–
For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and
answers to frequently asked questions, visit http://www.canon.ca/
–
Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still
under warranty 1-800-652-2666
–
For the location of the authorized service facility nearest you, visit http://www.canon.ca/ or 1-800-652-2666
–
If the problem cannot be corrected by using one of the above technical support options, repair options are
available at the time of your call to the live technical support number above or via the website at http://
www.canon.ca/
* Support program specics are subject to change without notice.
xii
How to Use This Guide
How to Use This Guide
Symbols Used in This Manual
The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions
and notes you should keep in mind when using the machine.
Indicates a warning that may lead to death or serious injury if not observed.
Explains how to avoid actions that could injure you or damage your machine.
Explains operating restrictions and how to avoid minor diculties.
Keys and Buttons Used in This Manual
The following symbols and key names are a few examples of how keys and buttons to be pressed are
expressed in this manual.
Operation Panel Keys: <Key icon> + (Key name)
–
Example:
Buttons on the computer operation screen: [Button name]
–
Example: [OK]
Information in the display appears in angle brackets: <Load paper.>.
(Stop).
How to Use This Guide
xiii
How to Use This Guide
Illustrations Used in This Manual
How to Use This Guide
Illustrations used in this manual are the model Color imageCLASS MF9170c (with no optional equipment).
When there is any dierence among Color imageCLASS MF9170c, Color imageCLASS MF9150c and Color
imageCLASS MF8450c, it is clearly indicated in the text, e.g., ”Color imageCLASS MF9170c Only.”
xiv
Legal Notices
As an ENERGY STAR Partner, Canon U.S.A., Inc. has determined that this product meets
ENERGY STAR Program for energy eciency.
the
The International ENERGY STAR Oce Equipment Program is an international program
that promotes energy saving through the use of computers and other oce
equipment.
Legal Notices
The program backs the development and dissemination of products with functions that
eectively reduce energy consumption. It is an open system in which business
proprietors can participate voluntarily.
The targeted products are oce equipment, such as computers, displays, printers,
facsimiles, and copiers. The standards and logos are uniform among participating
nations.
IPv6 Ready Logo
The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase-1
established by the IPv6 Forum.
Trademarks
Canon, the Canon logo, Color imageRUNNER, and imageWARE are trademarks of Canon Inc.
Microsoft, Windows, Windows Server and Windows Vista are trademarks or registered trademarks of Microsoft
Corporation in the U.S. and/or other countries.
All other product and brand names are registered trademarks, trademarks or service marks of their respective
This product includes software and/or software modules that are licensed by third parties (LICENSORS). Use
and distribution of this software and/or software modules (the “SOFTWARE”) are subject to conditions (1)
through (9) below.
(1) You agree that you will comply with any applicable export control laws, restrictions or regulations of the
countries involved in the event that the SOFTWARE is shipped, transferred or exported into any country.
(2) LICENSORS retain in all respects the title, ownership and intellectual property rights in and to the
SOFTWARE. Except as expressly provided herein, no license or right, expressed or implied, is hereby conveyed
or granted by Canon’s licenser to you for any intellectual property of LICENSORS.
(3) You may use the SOFTWARE solely for use with the Canon product you purchased (the “PRODUCT”).
Legal Notices
(4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without
prior written consent of Canon and LICENSORS.
(5) Notwithstanding the foregoing, you may transfer the SOFTWARE only when (a) you assign all of your rights
to the PRODUCT and all rights and obligations under the conditions to transferee and (b) such transferee
agrees to be bound by all these conditions.
(6) You may not decompile, reverse engineer, disassemble or otherwise reduce the code of the SOFTWARE to
human readable form.
(7) You may not modify, adapt, translate, rent, lease or loan the SOFTWARE or create derivative works based on
the SOFTWARE.
(8) You are not entitled to remove or make separate copies of the SOFTWARE from the PRODUCT.
(9) The human-readable portion (the source code) of the SOFTWARE is not licensed to you.
Disclaimers
The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR
IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.
CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY
NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.
About the Part Containing Mercury (Applicable Only to the USA)
LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF
ACCORDING TO LOCAL, STATE OR FEDERAL LAWS.
For CA, USA only
Included battery contains Perchlorate Material - special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for details.
xvi
Legal Notices
Legal Limitations on the Usage of Your Product and the Use of Images
Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as
scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in
criminal and/or civil liability.
A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are
uncertain about the legality of using your product to scan, print or otherwise reproduce any particular
document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in
advance with your legal advisor for guidance.
Paper Money–Travelers Checks–
Money Orders–Food Stamps–
Certicates of Deposit–Passports–
Postage Stamps (canceled or uncanceled) –Immigration Papers–
Identifying Badges or Insignias–Internal Revenue Stamps (canceled or
Selective Service or Draft Papers–Bonds or Other Certicates of Indebtedness–
Checks or Drafts Issued by Governmental
–Stock Certicates–
Agencies
Motor Vehicle Licenses and Certicates of Title–Copyrighted Works/Works of Art without
–
uncanceled)
–
Permission of Copyright Owner
Legal Notices
xvii
Users in the U.S.A.
Users in the U.S.A.
Pre-Installation Requirements for Canon Facsimile Equipment
A. Location
Supply a suitable table, cabinet, or desk. See p.
B. Order Information
Users in the U.S.A.
1. Only a single line, touch-tone or rotary telephone set is to be used.
2. Order an RJ11-C modular jack (USOC code), which should be installed by the telephone company. If
the RJ11-C jack is not present, installation cannot occur.
Order a regular voice grade line or the equivalent from your telephone company’s business
3.
representative.
Use one line per machine.
DDD (DIRECT DISTANCE DIAL) LINE
-or-
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS
14-2 for the machine’s weight and dimensions.
Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/
Pulse Dial) telephones. A dedicated extension off a PBX machine without “Call Waiting” can be used with the
machine. Key telephone systems are not recommended because they send non-standard signals to individual
telephones for ringing and special codes, which may cause a fax error. This machine is not supported on Voice
Over Internet Protocol (VOIP).
C. Power Requirements
This equipment should be connected to a standard 120-volt AC, three-wire grounded outlet only. Do
not connect this machine to an outlet or power line shared with other appliances that cause “electrical
noise.” Air conditioners, electric typewriters, copiers, and machines of this sort generate electrical noise
which often interferes with communications equipment and the sending and receiving of documents.
xviii
Users in the U.S.A.
Connection of the Equipment
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
rear panel of this equipment is a label that contains, among other information, a product identier in the
format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
An FCC compliant telephone cord and modular jack are provided with this equipment. This equipment is
designed to be connected to the telephone network or premises wiring using a compatible modular jack
which is Part 68 compliant. See the Starter Guide for details.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed ve (5.0). To be certain of the
number of devices that may be connected to a line, as determined by the total RENs, contact the local
telephone company. The REN for this product is part of the product identier that has the format US:
AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 10 is a REN of 1.0).
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subjected to state taris.
In Case of Equipment Malfunction
Should any malfunction occur which cannot be corrected by the procedures described in this guide,
disconnect the equipment from the telephone line, unplug the network cable (if connected), and unplug the
power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is
completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment.
Information regarding Authorized Service Facility locations can be obtained by calling Canon Customer Care
Center (1-800-828-4040).
Users in the U.S.A.
Rights of the Telephone Company
Should the equipment cause harm to the telephone network, the telephone company may temporarily
disconnect service. The telephone company also retains the right to make changes in facilities and services
which may aect the operation of this equipment. When such changes are necessary, the telephone company
is required to give adequate prior notice to the user.
xix
Users in the U.S.A.
FCC Notice
Color imageCLASS MF9170c/MF9150c/MF8450c: F151100
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)
This device may not cause harmful interference, and
(2) this device must accept an interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules.
Users in the U.S.A.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment
o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
•
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modications to the equipment unless otherwise specied in this manual. If such
changes or modications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
TEL No. 1-516-328-5600
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device to send any message via a telephone fax machine unless such message clearly contains in a
margin at the top or bottom of each transmitted page or on the rst page of the transmission, the date and
time it is sent and an identication of the business or other entity, or other individual sending the message
and the telephone number of the sending machine or such business, other entity, or individual.
In order to program this information into the machine, follow the instructions in the Starter Guide.
xx
Users in Canada
Pre-Installation Requirements for Canon Facsimile Equipment
A. Location
Supply a suitable table, cabinet, or desk. See p.
B. Order Information
1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin
modular phone plug. (Touch-tone is recommended if available in your area.)
Order an CA11A modular jack (USOC code), which should be installed by the telephone company. If
2.
the CA11A jack is not present, installation cannot occur.
Order a normal business line from your telephone company’s business representative. The line
3.
should be a regular voice grade line or equivalent. Use one line per machine.
DDD (DIRECT DISTANCE DIAL) LINE
-or-
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS
14-2 for the machine’s weight and dimensions.
Users in the U.S.A.
Users in the U.S.A.
Canon recommends an individual line following industry standards, e.g., the 2500 (touch tone) or 500
(rotary/pulse dial) telephones. A dedicated extension off a PBX machine without “Camp On” signals is also
permissible with the machine. Key telephone systems are not recommended because they send non-standard
signals to individual telephones for ringing and special codes, which may cause a fax error.
C. Power Requirements
The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be
independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically
controlled. The rated value is 120 volts and 15 amperes. The CA11A modular jack should be relatively
close to the power outlet to facilitate installation.
xxi
Users in the U.S.A.
Notice
This equipment meets the applicable Industry Canada Terminal Equipment Technical Specications. This is
conrmed by the registration number. The abbreviation, IC, before the registration number signies that
registration was performed based on a Declaration of Conformity indicating that Industry Canada technical
specications were met. It does not imply that Industry Canada approved the equipment.
Cet appareil est conforme aux Spécications techniques des équipements terminaux de I’lndustrie du Canada.
Ceci est conrmé par le numéro d’enregistrement. L’abréviation IC précédant le numéro d’enregistrement
signie que I’enregistrement a été eectué sur la base de la Déclaration de conformité indiquant que le
produit est conforme aux spécications techniques du Canada. Ceci n’implique pas que le produit ait été
approuvé par I’industrie du Canada.
Users in the U.S.A.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certied equipment should be coordinated by a representative designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or
electrician, as appropriate.
This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
xxii
Users in the U.S.A.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN assigned to each terminal
equipment provides an indication of the maximum number of terminals allowed to be connected to a
telephone interface. The termination on an interface may consist of any combination of devices subject only
to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed ve.
Le Nombre d’équivalence Ringer (REN) de cet appareil terminal est 1.0. Le REN attribué à chaque équipement
terminal fournit une indication sur le nombre maximum de terminaux pouvant être connectés sur une
interface téléphonique. La terminaison sur une interface peut consister en n’importe quelle combinaison
d’appareils, à la condition seulement que la somme des Nombres d’équivalence Ringer de tous les appareils
ne soit pas supérieure à 5.
CANON CANADA INC.
1-800-652-2666
9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays)
Users in the U.S.A.
xxiii
Laser Safety
Laser Safety
This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation Performance Standard according to the
Radiation Control for Health and Safety Act of 1968. This means that the machine does not produce hazardous
radiation.
Since radiation emitted inside the machine is completely conned within protective housings and external
covers, the laser beam cannot escape from the machine during any phase of user operation.
CDRH Regulations
Laser Safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration
implemented regulations for laser products on August 2, 1976. These regulations apply to laser products
manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.
Use of controls, adjustments, or performance of procedures other than those specied in this manual may result in hazardous radiation
exposure.
The label is attached to the laser scanner machine inside the machine and is not in a user access area.
xxiv
Before Using the
Chapter
Machine
1
This chapter describes what you should know before using this machine, such as the names of the parts and their
functions, and how to set up the machine to send/receive faxes.