Canon Color imageCLASS MF9170c, Color imageCLASS MF9150c, Color imageCLASS MF8450c Operation Guide

Basic Operation Guide
Before Using the Machine
Originals and Print Media
Registering Destinations in the Address Book
Copying
Fax
Printing
Scanning
Network
Setting from a PC
Maintenance
Troubleshooting
Machine Settings
Appendix
Please read this guide before operating this product. After you  nish reading this guide, store it in a safe place for future reference.
Manuals for the Machine

Manuals for the Machine

The manuals for this machine are divided as follows. Please refer to them for detailed information.
Read this manual first.
What you can do with the machine
Starter Guide
Read this manual to learn the required settings and connections before using the machine.
Machine setup
Connection and settings before using the
machine Connecting the machine to a network
Software installation
Manuals for the Machine
Read this manual next.
Safety instructions
Basic Operation Guide
Read this manual to learn information about basic operations and machine functions.
Read the sections of these manuals that correspond to your intended use.
e-Manual
Read this manual to learn detailed information about advanced machine operations and functions, and how to customize machine settings.
Registering destinations in the Address Book
Copy
Fax
E-mail
Specifications
(Located on User Software CD)
Advanced features
Scan
Network
Remote user interface
Security
Troubleshooting
This Document
Considerable effort has been made to make sure that the manuals for the machine are free of inaccuracies
and omissions. However, as we are constantly improving our products, if you need an exact specification,
please contact Canon.
The machine illustration on the cover may differ slightly from your machine.
i

Overview of Machine Functions

Overview of Machine Functions
Depending on the system conguration and product purchased, some functions may not be
available.
Copying
In addition to the Color and B/W
copying, you can use various copy
functions.
Faxing
Basic Operation Guide
Copying (see on p. 4-1)
e-Manual
Copying
Printing
In addition to the printing from a
computer, you can print a document
directly from memory media.
Basic Operation Guide
Printing (see on p. 7-1)
e-Manual
Printing
In addition to the normal faxing, you
can send faxes from a computer and
send I-faxes.
Basic Operation Guide
Fax (see on p. 5-1)
e-Manual
Fax
Scanning
You can store the scanning
documents to the computer, the le
server and the USB memory.
Basic Operation Guide
Scanning (see on p. 8-1)
e-Manual
Scanning
ii
E-mail
function
Network
This machine can be connected to a
network. Connecting to a network
enables you to use various functions.
Basic Operation Guide
Network (see on p. 9-1)
e-Manual
Network Settings
Remote User
Interface
You can set and manage this machine
easily and quickly from a computer.
Scanned documents can be sent as e-
mail le attachments.
Basic Operation Guide
E-mail (see on p. 6-1)
e-Manual
E-mail
Security
function
You can limit the use of the machine by
setting the IDs. You can also limit the use of
some functions.
e-Manual
Security
Overview of Machine Functions
Basic Operation Guide
Setting from a PC (see on p. 10-1)
e-Manual
Setting from a PC
iii

Contents

Contents
Manuals for the Machine ..................................i
Overview of Machine Functions .................... ii
Contents ............................................................ iv
Preface ............................................................... ix
Important Safety Instructions ......................... ix
Handling and Maintenance ............................. ix
Location ....................................................................x
Contents
Power Supply ........................................................ xi
Telephone Equipment ...................................... xii
Customer Support (U.S.A.) ..............................xii
Customer Support (Canada) ...........................xii
How to Use This Guide .................................. xiii
Symbols Used in This Manual ....................... xiii
Keys and Buttons Used in This Manual ......xiii
Illustrations Used in This Manual ................. xiv
Legal Notices ................................................... xv
IPv6 Ready Logo .................................................xv
Trademarks ........................................................... xv
Copyright...............................................................xv
Third Party Software .........................................xvi
Disclaimers ...........................................................xvi
About the Part Containing Mercury
(Applicable Only to the USA).........................xvi
For CA, USA only ................................................ xvi
Legal Limitations on the Usage of Your
Product and the Use of Images ...................xvii
Users in the U.S.A. ........................................xviii
Pre-Installation Requirements for
Canon Facsimile Equipment ........................xviii
Connection of the Equipment ...................... xix
In Case of Equipment Malfunction .............xix
Rights of the Telephone Company .............. xix
FCC Notice ............................................................. xx
Users in Canada ............................................. xxi
Pre-Installation Requirements for
Canon Facsimile Equipment .......................... xxi
Notice ...................................................................xxii
Laser Safety .................................................. xxiv
CDRH Regulations ...........................................xxiv
1 Before Using the Machine ........1-1
Machine Components ..................................1-2
External View (Front) ....................................... 1-2
External View (Back) ........................................1-4
Internal View ...................................................... 1-5
Control Panel ..................................................1-6
Main Control Panel ..........................................1-6
Registering the Custom Keys ....................... 1-8
Left Side of the Control Panel .................... 1-10
Right Side of the Control Panel ................. 1-10
Display Parts and Functions ..................... 1-11
Main Menu Screen .........................................1-11
Copy Top Screen .............................................1-12
Send Type Selection Screen........................1-13
Store Type Selection Screen .......................1-14
Select Memory Media Screen (Color
imageCLASS MF9170c/9150c Only) ........1-14
Log In Mode .....................................................1-14
Toner Cartridges ......................................... 1-15
Maintaining the Toner Cartridges ............1-16
Checking the Toner Level ............................1-17
Checking the Device Information ........... 1-18
Entering Characters ................................... 1-19
Telephone Line Setting ............................. 1-20
Timer Settings ............................................. 1-22
Setting the Sleep Mode ...............................1-22
Setting Auto Clear Time ...............................1-23
Setting the Daylight Saving Time .............1-24
2 Originals and Print Media ........ 2-1
Originals Requirements ...............................2-2
Scanning Area ................................................2-3
Placing Originals ............................................2-4
iv
Contents
On the Platen Glass .......................................... 2-4
In the Feeder ...................................................... 2-5
Paper Requirements .....................................2-7
Printable Area ................................................2-9
Loading Paper ............................................. 2-10
In the Paper Drawer .......................................2-10
In the Stack Bypass Tray ...............................2-15
Setting Paper Size and Type ..................... 2-20
For the Stack Bypass Tray ............................. 2-20
For the Paper Drawer ....................................2-22
Relationship between Original Orientation and Preprinted Paper
Output Chart ............................................... 2-24
3 Registering Destinations in
the Address Book ......................3-1
Storing/Editing Address Book .....................3-2
Registering Fax Numbers in the Address
Book ...................................................................... 3-2
Registering E-Mail Addresses in the
Address Book ..................................................... 3-7
Registering I-Fax Addresses in the
Address Book ................................................... 3-10
Registering File Server Addresses in
the Address Book............................................3-12
Registering Group Addresses in the
Address Book ................................................... 3-18
Checking/Editing Addresses Registered
in the Address Book .......................................3-21
Erasing Addresses from the Address
Book ....................................................................3-24
Storing/Editing One-Touch ....................... 3-26
Registering Fax Numbers in
One-Touch .........................................................3-26
Registering E-Mail Addresses in
One-Touch .........................................................3-31
Registering I-Fax Addresses in
One-Touch .........................................................3-34
Registering File Server Addresses in
One-Touch .........................................................3-37
Registering Group Addresses in
One-Touch .........................................................3-44
Checking/Editing Addresses Registered
in One-Touch ....................................................3-47
Erasing Addresses Registered in
One-Touch .........................................................3-50
4 Copying .....................................4-1
Overview of Copy Functions .......................4-2
Basic Copying Method ..................................4-4
Canceling Copy Jobs .....................................4-6
Selecting Color Mode ...................................4-7
Selecting Paper Source .................................4-9
Copying on Papers in Drawers..................... 4-9
Using Stack Bypass Tray with Standard
Paper Sizes ........................................................4-11
Using Stack Bypass Tray with Irregular
Sizes of Paper ...................................................4-13
Using Stack Bypass Tray with
Envelopes ..........................................................4-15
Adjusting Density ....................................... 4-17
Adjusting Base Color .....................................4-19
2-Sided Copying ......................................... 4-22
1 to 2-Sided Copying ..................................... 4-23
2 to 2-Sided Copying ..................................... 4-25
2 to 1-Sided Copying ..................................... 4-27
Enlarge/Reduce Images ............................ 4-30
Preset Zoom ..................................................... 4-30
Custom Copy Ratio ........................................ 4-32
Selecting Image Quality ............................ 4-34
Multiple Originals onto One Sheet
(N on 1) ......................................................... 4-36
Adjusting Sharpness .................................. 4-39
Erasing Shadows/Lines .............................. 4-41
Original Frame Erase .....................................4-42
Book Frame Erase ...........................................4-45
Binding Erase ...................................................4-48
Adjusting Color Balance ............................ 4-51
Registering Color Balance ...........................4-53
Recalling Registered Color Balance .........4-55
Contents
v
Contents
Deleting Color Balance .................................4-56
Collating Copies .......................................... 4-57
Making Multiple Copies ............................ 4-59
Checking Current Settings ........................ 4-60
Frequently Used Settings (Mode
Memory) ....................................................... 4-61
Registering Mode Memory ......................... 4-61
Recalling Mode Memory..............................4-63
Checking Mode Memory .............................4-64
Deleting Mode Memory...............................4-65
Contents
Changing Standard Mode ......................... 4-66
Initializing Standard Mode ....................... 4-68
Checking and Canceling Copy Jobs/
Checking Copy Logs ................................... 4-69
Checking Copy Jobs ...................................... 4-69
Canceling Copy Jobs .....................................4-70
Checking Copy Logs ......................................4-71
5 Fax ..............................................5-1
Overview of Fax Functions ..........................5-2
Introduction to Using Fax Functions .........5-4
Methods for Receiving Faxes........................ 5-4
Selecting the Receive Mode ......................... 5-9
Setting the Current Date and Time ..........5-12
Setting the Type of Telephone Line .........5-13
Registering the Machine’s Name ..............5-14
Registering Your Machine’s Fax
Number ..............................................................5-16
Sending Fax Documents ........................... 5-17
Basic Methods for Sending Faxes .............5-17
Calling the Recipient before Sending
Fax Documents (Manual Sending) ...........5-19
Switching Temporarily to Tone Dialing ...5-21 Dialing an Overseas Number (With
Pauses)................................................................5-22
Basic Methods for Sending I-Faxes...........5-25
Basic Methods for Sending PC Faxes ....... 5-27
Canceling Sending Fax Documents ........ 5-29
Specifying Destinations ............................ 5-30
Specifying a New Fax Number ................... 5-30
Using the Address Book ...............................5-32
Using the One-Touch ....................................5-34
Using the Group Addresses ........................5-36
Sending Originals to More Than One
Location (Broadcasting) ...............................5-39
electing Resolution .................................. 5-41
S
Adjusting Density ....................................... 5-42
Manual Exposure Adjustment .................. 5-42
Adjusting Base Color ....................................5-43
Selecting Image Quality ............................ 5-45
2-Sided Original .......................................... 5-47
Sending Originals at a Preset Time
(Delayed Sending) ...................................... 5-49
Direct Sending ............................................ 5-52
Favorites ....................................................... 5-54
Registering Favorites .....................................5-54
Erasing Favorites .............................................5-58
Using the Favorites ........................................5-61
Checking Settings for Recalled
Favorites .............................................................5-62
Job Recall ..................................................... 5-64
ECM Transmission ....................................... 5-67
Adjusting the Pause Time ......................... 5-69
Redialing Automatically When the Line
Is Busy (Auto Redial)................................... 5-71
Checking the Dial Tone before
Sending ........................................................ 5-74
Standard Send Settings ............................. 5-76
Storing the Standard Send Settings ........ 5-76
Restoring the Standard Send Settings
to Their Default................................................5-78
Printing the TX Terminal ID ...................... 5-80
Adjusting Sharpness .................................. 5-83
Specifying What to Display on the
Screen for a Send Operation .................... 5-85
Restoring the Send Function Settings
to Their Default ........................................... 5-87
Send Start Speed ........................................ 5-89
Printing Received Documents on Both
Sides of Paper .............................................. 5-91
vi
Contents
Reducing a Received Document .............. 5-93
Printing Footer Information on a
Received Document ................................... 5-96
Specifying the Way of Printing When
Toner Is Low ................................................. 5-98
ECM Reception .......................................... 5-100
Setting the Incoming Ring Tone ............ 5-102
Receiving Documents Manually with an External Telephone (Remote
Reception) .................................................. 5-104
Activating the Remote Reception ......... 5-104
Receiving Documents with the
Remote Reception ...................................... 5-105
Adjusting the Auto Switch Time for
the Manual RX Mode................................ 5-106
Rejecting Incoming Faxes from the
Unidentified Senders ............................... 5-108
Receive Start Speed ................................. 5-110
Receiving Documents in Memory without Printing Out (Memory Lock
Reception) .................................................. 5-112
Printing All Documents Stored in the
Memory Lock Reception Mode .............. 5-115
Forwarding Received Fax Documents .. 5-117
Specifying Forwarding Settings ............. 5-117
Sending Documents in Memory to a
Different Destination ................................. 5-129
Handling Documents with
Forwarding Errors ........................................ 5-131
Resending Documents with
Forwarding Errors ........................................ 5-133
Checking/Changing the Status of
Documents with Forwarding Errors ..... 5-135
Checking/Changing the Status of Fax
Documents in Memory ............................ 5-138
Checking/Deleting Fax Transmission
Documents ....................................................5-138
Checking/Deleting Fax Reception
Documents ....................................................5-140
Checking/Printing the Fax Log ............... 5-141
6 E-mail .........................................6-1
Overview of E-Mail Functions .....................6-2
Introduction to Using E-Mail Functions ....6-4
Basic E-Mail Operations ................................6-5
Sending E-Mail Documents .......................... 6-5
Canceling Sending E-Mail Documents ..... 6-7
7 Printing ...................................... 7-1
Overview of Print Functions ........................7-2
Introduction to Using Print Functions .......7-4
Printing Documents from Computer .........7-5
Scaling Documents .......................................7-7
Printing Multiple Pages on One Sheet ......7-9
2-Sided Printing .......................................... 7-10
Printing from Memory Media (Direct
Print) ............................................................. 7-11
Memory Media Supported by This
Machine .............................................................7-11
Data Supported by This Machine ............. 7-12
Inserting Memory Media .............................7-13
Removing Memory Media...........................7-14
Printing from Memory Media ....................7-14
Checking and Canceling Print Jobs/
Checking Print Logs ................................... 7-27
Checking Print Jobs .......................................7-27
Canceling Print Jobs ......................................7-28
Checking Print Logs .......................................7-29
8 Scanning ....................................8-1
Overview of Scanner Functions ..................8-2
Introduction to Using Scanner
Functions .........................................................8-4
For Scanning Documents to a File
Server .................................................................... 8-4
For Scanning Documents from a
Networked Computer ..................................... 8-4
Basic Scanning Operations ..........................8-5
Scanning Documents to a File Server ....... 8-5
Scanning Documents to a USB Memory .. 8-7
Contents
vii
Contents
Scanning Documents from a
Networked Computer ..................................... 8-9
9 Network .....................................9-1
Flowchart for Setting Up Network .............9-2
What is the Network? ....................................9-3
Overview of Network Functions .................9-4
10 Settings from a PC ................10-1
Contents
Overview of Remote UI ............................. 10-2
Starting the Remote UI .............................. 10-4
11 Maintenance .........................11-1
Cleaning the Machine ................................ 11-2
Exterior ...............................................................11-2
Interior ................................................................11-3
Scanning Area ..................................................11-4
Replacing the Toner Cartridges ............... 11-7
When a Message Appears ...........................11-7
Replacing the Toner Cartridge with a
New One ............................................................11-8
Recycling Used Cartridges ...................... 11-13
The Clean Earth Campaign ...................... 11-13
U.S.A. PROGRAM .......................................... 11-14
CANADA PROGRAM-CANADA
PROGRAMME ................................................ 11-17
Transporting the Machine ...................... 11-19
12 Troubleshooting ...................12-1
Clearing Jams .............................................. 12-2
Original Jams ...................................................12-3
Paper Delivery Tray ........................................12-5
Duplex Unit .......................................................12-6
Stack Bypass Tray ............................................12-8
Paper Drawer 1 ............................................. 12-10
Optional Paper Drawer (Paper
Drawer 2) ........................................................ 12-11
Inside of the Machine ................................ 12-13
Fixing Unit ...................................................... 12-16
Back Cover...................................................... 12-18
When the Message Does Not
sappear ................................................... 12-19
Di If the Delivery Feeder Unit Is Not
Installed Correctly ....................................12-22
Error Messages .......................................... 12-25
Error Codes ................................................ 12-30
If <Set the correct paper. > is
displayed .................................................... 12-36
Reloading the Paper ................................... 12-36
Changing the Paper Size Setting ........... 12-36
If a Power Failure Occurs ......................... 12-39
If You Cannot Solve a Problem ............... 12-40
Customer Support (U.S.A.) ....................... 12-40
Customer Support (Canada) .................... 12-40
13 Machine Settings ..................13-1
Machine Settings ........................................ 13-2
Printing USER’S DATA LIST ...........................13-2
Accessing the Setting Menu .......................13-3
Setting Menu ............................................... 13-5
Paper Settings .................................................. 13-5
Volume Settings ..............................................13-6
Common Settings ..........................................13-6
Communications Settings ...........................13-8
Address Book Settings ............................... 13-11
Printer Settings ............................................. 13-13
Timer Settings ............................................... 13-17
Adjustment/Cleaning ................................ 13-18
Report Settings ............................................ 13-19
System Management Settings ............... 13-19
14 Appendix ...............................14-1
Specifications .............................................. 14-2
Index ............................................................. 14-7
viii

Preface

Thank you for choosing a Canon product. Before using the machine, please read the
following instructions for your safety.

Important Safety Instructions

Preface
Except as specically described in this guide, do not attempt to service the machine yourself. Never attempt to disassemble the machine: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your local authorized Canon dealer.

Handling and Maintenance

Be careful when removing printed paper from output trays or when aligning it, because it may be hot and result in burn injury.
Follow all warnings and instructions marked on the machine.
Do not subject the machine to strong physical shocks or vibrations.
Always unplug the machine before moving or cleaning it.
To avoid paper jams, never unplug the power cord, open the left cover or add or remove paper in the
machine while printing.
When transporting the machine, be sure to remove the toner cartridge from the machine.
Place the toner cartridge in its original protective bag or wrap it in a thick cloth to prevent exposure to light.
Always use the hand grips (on the left and right side) of the machine when you lift the machine. Never lift
the machine by any of its trays or attachments.
Do not insert any objects into the slots or openings on the machine since they may touch dangerous
voltage points or short out parts. This could result in re or electric shock.
Do not allow small objects (such as pins, paper clips, or staples) to fall into the machine.
To avoid spillage in or around the machine, do not eat or drink near it.
Keep the machine clean. Dust accumulation can prevent the machine from operating properly.
Toner cartridge for this machine will be available for at least seven (7) years (or any such longer period as
required by applicable laws) after production of this machine model has been discontinued.
Turn o the main power switch and unplug the power cord from the wall outlet and contact your local
authorized Canon dealer in any of the following cases:
When the power cord or plug is damaged or frayed.
If liquid or small object has fallen into the machine.
If the machine has been exposed to rain or water.
If the machine does not operate normally when you have followed the instructions in this guide.
Preface
ix
Preface
Preface
Adjust only those controls that are covered by the instructions in this guide. Improper adjustment of
other controls may result in damage and may require extensive work by a qualified technician to restore
the product to normal operation.
If the machine has been dropped.
If the machine exhibits a distinct change in performance, indicating a need for servicing.
Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the machine is not in
operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or
damage if the machine suddenly starts printing.
Be careful when removing printed paper from paper delivery tray or when aligning it, because it may be hot
and result in burn injury.

Location

Place the machine on a at, stable, vibration-free surface that is strong enough to support its weight.
Place the machine in a cool, dry, clean, well ventilated place.
Make sure the area is free from dust.
Make sure the location is not exposed to high temperature or humidity.
Keep the machine away from direct sunlight as this can damage it. If you have to place the machine near a
window, install heavy curtains or blinds.
Do not use the machine near water. Make sure that no wet or humid objects come into contact with the
machine.
Do not use or store the machine outdoors.
Do not place the machine near devices that contain magnets or generate magnetic elds, such as speakers.
If possible, place the machine near an existing telephone line outlet for easy connection of the telephone
line cord, and to avoid the expense of installing a new outlet.
Place the machine near a standard 120 V AC (60 Hz) power outlet.
x
To ensure reliable operation of the machine and to protect it from overheating (which can cause it to
operate abnormally and create a re risk), do not block the exhaust vent. Never block or cover any openings
on the machine by placing it on a bed, sofa, rug, or other similar surface. Do not place the machine in a
cupboard or built-in installation, or near a radiator or other heat source unless proper ventilation is
provided. Leave at least 4" (100 mm) around all sides of the machine.
Preface
Preface
Do not stack boxes or furniture around the power outlet. Keep the area free so you can reach the outlet
quickly. If you notice anything unusual (smoke, strange odors, noises) around the machine, unplug the
power cord immediately. Contact Canon Customer Care Center.
Do not allow anything to rest on the power cord, and do not place the machine where the cord will be
walked on. Make sure the cord is not knotted or kinked.

Power Supply

During electrical storms, turn o the main power switch and unplug the power cord from the power outlet.
(Please note that any data stored in the memory, including received fax documents, will be deleted about
60 minutes after you turn o the main power switch or unplug the power cord.)
Whenever you turn o the main power switch, wait at least ve seconds before you turn it on again.
Do not plug the power cord into an uninterruptible power supply (UPS).
This product emits low level magnetic ux. If you use a cardiac pacemaker and feel abnormalities, please move away from this product and consult your doctor.
xi
Preface

Telephone Equipment

When using telephone equipment, basic safety precautions should always be followed to reduce the risk of re, electric shock, and injury to persons, including the following:
1. Do not use this machine near water (i.e., near a bathtub, kitchen sink, or laundry tub), or in a wet basement or near a swimming pool.
2. Avoid using the telephone during an electrical storm, as there may be a remote risk of electric shock from lightning.
3. Do not use the telephone to report a gas leak in the vicinity of the leak.

Customer Support (U.S.A.)

Your machine is designed with the latest technology to provide trouble-free operation. If you encounter a
Preface
problem with the machine’s operation, try to solve it by using the information in Chapter 12. If you cannot
solve the problem or if you think your machine needs servicing, contact Canon Customer Care Center at 1-
800-828-4040 between the hours of 8:00 A.M. to 8:00 P.M. EST for U.S.A. and 9:00 A.M. to 8:00 P.M. EST for
Canada Monday through Friday and 10:00 A.M. to 8:00 P.M. on Saturday. On-line support for 24 hours is also
available at the website.
http://www.canontechsupport.com/

Customer Support (Canada)

Canon Canada Inc., oers a full range of customer technical support options*:
For step-by-step troubleshooting, e-mail technical support, the latest driver or document downloads, and
answers to frequently asked questions, visit http://www.canon.ca/
Free live technical support 9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays) for products still
under warranty 1-800-652-2666
For the location of the authorized service facility nearest you, visit http://www.canon.ca/ or 1-800-652-2666
If the problem cannot be corrected by using one of the above technical support options, repair options are
available at the time of your call to the live technical support number above or via the website at http://
www.canon.ca/
* Support program specics are subject to change without notice.
xii
How to Use This Guide

How to Use This Guide

Symbols Used in This Manual

The following symbols are used throughout the manuals for the machine and indicate the warnings, cautions
and notes you should keep in mind when using the machine.
Indicates a warning that may lead to death or serious injury if not observed.
Explains how to avoid actions that could injure you or damage your machine.
Explains operating restrictions and how to avoid minor diculties.

Keys and Buttons Used in This Manual

The following symbols and key names are a few examples of how keys and buttons to be pressed are
expressed in this manual.
Operation Panel Keys: <Key icon> + (Key name)
Example:
Buttons on the computer operation screen: [Button name]
Example: [OK]
Information in the display appears in angle brackets: <Load paper.>.
(Stop).
How to Use This Guide
xiii
How to Use This Guide

Illustrations Used in This Manual

How to Use This Guide
Illustrations used in this manual are the model Color imageCLASS MF9170c (with no optional equipment).
When there is any dierence among Color imageCLASS MF9170c, Color imageCLASS MF9150c and Color
imageCLASS MF8450c, it is clearly indicated in the text, e.g., ”Color imageCLASS MF9170c Only.”
xiv

Legal Notices

As an ENERGY STAR Partner, Canon U.S.A., Inc. has determined that this product meets
ENERGY STAR Program for energy eciency.
the
The International ENERGY STAR Oce Equipment Program is an international program
that promotes energy saving through the use of computers and other oce
equipment.
Legal Notices
The program backs the development and dissemination of products with functions that
eectively reduce energy consumption. It is an open system in which business
proprietors can participate voluntarily.
The targeted products are oce equipment, such as computers, displays, printers,
facsimiles, and copiers. The standards and logos are uniform among participating
nations.

IPv6 Ready Logo

The protocol stack included in this machine has obtained the IPv6 Ready Logo Phase-1
established by the IPv6 Forum.

Trademarks

Canon, the Canon logo, Color imageRUNNER, and imageWARE are trademarks of Canon Inc.
Microsoft, Windows, Windows Server and Windows Vista are trademarks or registered trademarks of Microsoft
Corporation in the U.S. and/or other countries.
All other product and brand names are registered trademarks, trademarks or service marks of their respective
owners.
Legal Notices

Copyright

Copyright © 2008 by Canon Inc. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without
the prior written permission of Canon Inc.
UFST: Copyright © 1989-2003 Monotype Imaging, Inc.
xv
Legal Notices

Third Party Software

This product includes software and/or software modules that are licensed by third parties (LICENSORS). Use
and distribution of this software and/or software modules (the “SOFTWARE”) are subject to conditions (1)
through (9) below.
(1) You agree that you will comply with any applicable export control laws, restrictions or regulations of the
countries involved in the event that the SOFTWARE is shipped, transferred or exported into any country.
(2) LICENSORS retain in all respects the title, ownership and intellectual property rights in and to the
SOFTWARE. Except as expressly provided herein, no license or right, expressed or implied, is hereby conveyed
or granted by Canon’s licenser to you for any intellectual property of LICENSORS.
(3) You may use the SOFTWARE solely for use with the Canon product you purchased (the “PRODUCT”).
Legal Notices
(4) You may not assign, sublicense, market, distribute, or transfer the SOFTWARE to any third party without
prior written consent of Canon and LICENSORS.
(5) Notwithstanding the foregoing, you may transfer the SOFTWARE only when (a) you assign all of your rights
to the PRODUCT and all rights and obligations under the conditions to transferee and (b) such transferee
agrees to be bound by all these conditions.
(6) You may not decompile, reverse engineer, disassemble or otherwise reduce the code of the SOFTWARE to
human readable form.
(7) You may not modify, adapt, translate, rent, lease or loan the SOFTWARE or create derivative works based on
the SOFTWARE.
(8) You are not entitled to remove or make separate copies of the SOFTWARE from the PRODUCT.
(9) The human-readable portion (the source code) of the SOFTWARE is not licensed to you.

Disclaimers

The information in this document is subject to change without notice.
CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR
IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO
MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT.
CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY
NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

About the Part Containing Mercury (Applicable Only to the USA)

LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF
ACCORDING TO LOCAL, STATE OR FEDERAL LAWS.

For CA, USA only

Included battery contains Perchlorate Material - special handling may apply.
See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for details.
xvi
Legal Notices

Legal Limitations on the Usage of Your Product and the Use of Images

Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as
scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in
criminal and/or civil liability.
A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are
uncertain about the legality of using your product to scan, print or otherwise reproduce any particular
document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in
advance with your legal advisor for guidance.
Paper Money Travelers Checks– Money Orders Food Stamps– Certicates of Deposit Passports– Postage Stamps (canceled or uncanceled) Immigration Papers– Identifying Badges or Insignias Internal Revenue Stamps (canceled or
Selective Service or Draft Papers Bonds or Other Certicates of Indebtedness– Checks or Drafts Issued by Governmental
Stock Certicates
Agencies Motor Vehicle Licenses and Certicates of Title Copyrighted Works/Works of Art without
uncanceled)
Permission of Copyright Owner
Legal Notices
xvii
Users in the U.S.A.

Users in the U.S.A.

Pre-Installation Requirements for Canon Facsimile Equipment

A. Location
Supply a suitable table, cabinet, or desk. See p.
B. Order Information
Users in the U.S.A.
1. Only a single line, touch-tone or rotary telephone set is to be used.
2. Order an RJ11-C modular jack (USOC code), which should be installed by the telephone company. If the RJ11-C jack is not present, installation cannot occur.
Order a regular voice grade line or the equivalent from your telephone company’s business
3. representative.
Use one line per machine.
DDD (DIRECT DISTANCE DIAL) LINE
-or-
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS
14-2 for the machine’s weight and dimensions.
Canon recommends an individual line following industry standards, e.g. the 2500 (Touch Tone) or 500 (Rotary/ Pulse Dial) telephones. A dedicated extension off a PBX machine without “Call Waiting” can be used with the machine. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error. This machine is not supported on Voice Over Internet Protocol (VOIP).
C. Power Requirements
This equipment should be connected to a standard 120-volt AC, three-wire grounded outlet only. Do not connect this machine to an outlet or power line shared with other appliances that cause “electrical noise.” Air conditioners, electric typewriters, copiers, and machines of this sort generate electrical noise which often interferes with communications equipment and the sending and receiving of documents.
xviii
Users in the U.S.A.

Connection of the Equipment

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the
rear panel of this equipment is a label that contains, among other information, a product identier in the
format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.
An FCC compliant telephone cord and modular jack are provided with this equipment. This equipment is
designed to be connected to the telephone network or premises wiring using a compatible modular jack
which is Part 68 compliant. See the Starter Guide for details.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to
a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should not exceed ve (5.0). To be certain of the
number of devices that may be connected to a line, as determined by the total RENs, contact the local
telephone company. The REN for this product is part of the product identier that has the format US:
AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 10 is a REN of 1.0).
This equipment may not be used on coin service provided by the telephone company.
Connection to party lines is subjected to state taris.

In Case of Equipment Malfunction

Should any malfunction occur which cannot be corrected by the procedures described in this guide,
disconnect the equipment from the telephone line, unplug the network cable (if connected), and unplug the
power cord. The telephone line should not be reconnected or the power cord plugged in until the problem is
completely resolved. Users should contact Canon Authorized Service Facilities for servicing of equipment.
Information regarding Authorized Service Facility locations can be obtained by calling Canon Customer Care
Center (1-800-828-4040).
Users in the U.S.A.

Rights of the Telephone Company

Should the equipment cause harm to the telephone network, the telephone company may temporarily
disconnect service. The telephone company also retains the right to make changes in facilities and services
which may aect the operation of this equipment. When such changes are necessary, the telephone company
is required to give adequate prior notice to the user.
xix
Users in the U.S.A.

FCC Notice

Color imageCLASS MF9170c/MF9150c/MF8450c: F151100
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1)
This device may not cause harmful interference, and
(2) this device must accept an interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules.
Users in the U.S.A.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules.
Do not make any changes or modications to the equipment unless otherwise specied in this manual. If such
changes or modications should be made, you could be required to stop operation of the equipment.
Canon U.S.A., Inc.
One Canon Plaza, Lake Success, NY 11042, U.S.A.
TEL No. 1-516-328-5600
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device to send any message via a telephone fax machine unless such message clearly contains in a
margin at the top or bottom of each transmitted page or on the rst page of the transmission, the date and
time it is sent and an identication of the business or other entity, or other individual sending the message
and the telephone number of the sending machine or such business, other entity, or individual.
In order to program this information into the machine, follow the instructions in the Starter Guide.
xx

Users in Canada

Pre-Installation Requirements for Canon Facsimile Equipment

A. Location
Supply a suitable table, cabinet, or desk. See p.
B. Order Information
1. Provide only a single-line to touch-tone or rotary telephone set terminated with a standard 4-pin modular phone plug. (Touch-tone is recommended if available in your area.)
Order an CA11A modular jack (USOC code), which should be installed by the telephone company. If
2. the CA11A jack is not present, installation cannot occur.
Order a normal business line from your telephone company’s business representative. The line
3. should be a regular voice grade line or equivalent. Use one line per machine.
DDD (DIRECT DISTANCE DIAL) LINE
-or-
IDDD (INTERNATIONAL DIRECT DISTANCE DIAL) LINE IF YOU COMMUNICATE OVERSEAS
14-2 for the machine’s weight and dimensions.
Users in the U.S.A.
Users in the U.S.A.
Canon recommends an individual line following industry standards, e.g., the 2500 (touch tone) or 500 (rotary/pulse dial) telephones. A dedicated extension off a PBX machine without “Camp On” signals is also permissible with the machine. Key telephone systems are not recommended because they send non-standard signals to individual telephones for ringing and special codes, which may cause a fax error.
C. Power Requirements
The power outlet should be a three-prong grounded receptacle (Single or Duplex). It should be independent from copiers, heaters, air conditioners or any electric equipment that is thermostatically controlled. The rated value is 120 volts and 15 amperes. The CA11A modular jack should be relatively close to the power outlet to facilitate installation.
xxi
Users in the U.S.A.

Notice

This equipment meets the applicable Industry Canada Terminal Equipment Technical Specications. This is
conrmed by the registration number. The abbreviation, IC, before the registration number signies that
registration was performed based on a Declaration of Conformity indicating that Industry Canada technical
specications were met. It does not imply that Industry Canada approved the equipment.
Cet appareil est conforme aux Spécications techniques des équipements terminaux de I’lndustrie du Canada.
Ceci est conrmé par le numéro d’enregistrement. L’abréviation IC précédant le numéro d’enregistrement
signie que I’enregistrement a été eectué sur la base de la Déclaration de conformité indiquant que le
produit est conforme aux spécications techniques du Canada. Ceci n’implique pas que le produit ait été
approuvé par I’industrie du Canada.
Users in the U.S.A.
Before installing this equipment, users should ensure that it is permissible to be connected to the facilities of
the local telecommunications company. The equipment must also be installed using an acceptable method of
connection. The customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certied equipment should be coordinated by a representative designated by the supplier. Any
repairs or alterations made by the user to this equipment, or equipment malfunctions, may give the
telecommunications company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate.
This Class B digital apparatus meets all requirements of the Canadian Interference- Causing Equipment Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada.
xxii
Users in the U.S.A.
The Ringer Equivalence Number (REN) for this terminal equipment is 1.0. The REN assigned to each terminal
equipment provides an indication of the maximum number of terminals allowed to be connected to a
telephone interface. The termination on an interface may consist of any combination of devices subject only
to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed ve.
Le Nombre d’équivalence Ringer (REN) de cet appareil terminal est 1.0. Le REN attribué à chaque équipement
terminal fournit une indication sur le nombre maximum de terminaux pouvant être connectés sur une
interface téléphonique. La terminaison sur une interface peut consister en n’importe quelle combinaison
d’appareils, à la condition seulement que la somme des Nombres d’équivalence Ringer de tous les appareils
ne soit pas supérieure à 5.
CANON CANADA INC.
1-800-652-2666
9 A.M. to 8 P.M. EST Monday through Friday (excluding holidays)
Users in the U.S.A.
xxiii
Laser Safety

Laser Safety

This machine complies with 21 CFR Chapter 1 Subchapter J as a Class 1 laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation Performance Standard according to the
Radiation Control for Health and Safety Act of 1968. This means that the machine does not produce hazardous
radiation.
Since radiation emitted inside the machine is completely conned within protective housings and external
covers, the laser beam cannot escape from the machine during any phase of user operation.

CDRH Regulations

Laser Safety
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration
implemented regulations for laser products on August 2, 1976. These regulations apply to laser products
manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.
Use of controls, adjustments, or performance of procedures other than those specied in this manual may result in hazardous radiation exposure.
The label is attached to the laser scanner machine inside the machine and is not in a user access area.
xxiv
Before Using the
Chapter
Machine
1
This chapter describes what you should know before using this machine, such as the names of the parts and their functions, and how to set up the machine to send/receive faxes.
Machine Components .................................................1-2
External View (Front) ..........................................................1-2
External View (Back) ............................................................1-4
Internal View ..........................................................................1-5
Control Panel ...............................................................1-6
Main Control Panel ..............................................................1-6
Registering the Custom Keys ..........................................1-8
Left Side of the Control Panel .......................................1-10
Right Side of the Control Panel ....................................1-10
Display Parts and Functions .....................................1-11
Main Menu Screen ...........................................................1-11
Copy Top Screen ................................................................ 1-12
Send Type Selection Screen ..........................................1-13
Store Type Selection Screen..........................................1-14
Select Memory Media Screen
(Color imageCLASS MF9170c/9150c Only) .............1-14
Log In Mode ........................................................................1-14
Toner Cartridges ........................................................1-15
Maintaining the Toner Cartridges ............................... 1-16
Checking the Toner Level...............................................1-17
Checking the Device Information ............................1-18
Entering Characters ...................................................1-19
Telephone Line Setting .............................................1-20
Timer Settings ............................................................1-22
Setting the Sleep Mode .................................................. 1-22
Setting Auto Clear Time ................................................. 1-23
Setting the Daylight Saving Time ............................... 1-24

Before Using the Machine

1-1
Machine Components

Machine Components

This section describes the names and functions of all the parts on the outside and inside of
the machine.

External View (Front)

Before Using the Machine
1-2
Machine Components
①Feeder
Originals placed in the Feeder are automatically
fed sheet by sheet to the scanning area. The
feeder also automatically turns over two-sided
originals to make one- or two-sided copies.
②Slide Guides
Adjust the slide guides to match the width of the
originals.
③Original Supply Tray
Originals placed here are automatically fed sheet
by sheet to the scanning area of the platen glass.
Place originals into this tray with the surface that
you want to scan face up.
④Original Output Tray
Originals that have been scanned from the
original supply tray are output to the original
output tray in the order that they are fed into the
feeder.
⑤Original Stopper
Prevents the originals from falling o the paper
delivery tray.
Open the stopper from its original position for
LTR/A4 size paper. For LGL size paper, pull out the
extension rst, and then open the stopper.
⑥Control Panel
Machine controls.
⑦Stack Bypass Tray
Feeds non-standard size or thick/thin type paper
stacks.
⑧Stack Bypass Tray Extension
Pull out to load paper stack.
⑨Slide Guides for Stack Bypass Tray
Adjusts to the width of the paper.
⑩Paper Stopper
Prevents the paper from falling o the paper
delivery tray.
Open the stopper from its original position for
LTR/A4 size paper. For LGL size paper, pull out the
extension rst, and then open the stopper.
⑪Paper Delivery Tray
Copies, prints and faxes are output to the paper
delivery tray.
⑫Main Power Switch
Press to the “I” side to turn the power ON.
⑬USB Port
Connect the USB (Universal Serial Bus) cable.
⑭Ethernet Port
Connect the network cable.
⑮External Device Jack
Connect an external device.
⑯Telephone Line Jack
Connect the external telephone cable.
⑰Paper Drawer
Holds up t
o 250 sheets of paper (20 lb (75 g/m
⑱Optional Cassette Feeding Unit-AC1
Holds the additional paper supply. Up to 500
2
sheets of paper (20
lb (75 g/m
)) can be held.
Before Using the Machine
2
)).
1-3
Machine Components

External View (Back)

Before Using the Machine
⑲Back Cover
Open this cover to clear paper jams.
⑳Power Socket
Connect the power cord.
1-4

Internal View

Machine Components
Before Using the Machine
㉑Scanning Area
Originals placed in the feeder are scanned here.
㉒Platen Glass
Place originals here when scanning books, thick
originals, thin originals, transparencies, etc.
㉓Toner Cartridges
When toner runs out, pull out the empty toner
cartridges, and replace them with new ones.
㉔Delivery Feeder Unit (Electrostatic Transfer Belt)
Transfers toner to paper. Do not place any objects
on or touch the transfer belt. Doing so
deteriorates print quality.
㉕Front Cover
Open this cover to replace the toner cartridges or
to clear paper jams.
㉖Duplex Unit
The duplex unit enables you to use the 2-Sided
mode for copying or printing.
㉗Fixing Unit
The xing unit xes the toner to the paper. The
parts inside the xing unit are subject to high
temperatures. When removing jammed paper,
take care not to touch anything in this area.
1-5
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