Canon Color Bubble Jet S400 Series User Manual

2

Contents

Contents

Introduction

Welcome
Copyright
Disclaimer
Trademarks
How to Use This Manual
Safety Precautions

Parts and Functions of the Printer

Front View
Rear View
Inside the Printer
Operation Panel

Paper Handling

Paper and Other Print Media
Setting the Paper Thickness Lever
Printing Area
Notes on Handling Print Media
Printing on Special Media Types
Printing Photographs

S400.book Page 2 Wednesday, August 16, 2000 12:02 AM

3Contents

Using the Windows 98/95 Printer Driver

Printer Driver Basics
Windows 2000 and Windows NT Users
Preparing and Executing a Print Job
Getting to Know the Windows 98/95 Printer Driver
Making the Most of the Windows 98/95 Printer Driver
Using Maintenance Functions

Using the Macintosh Printer Driver

Printer Driver Basics
Preparing and Executing a Print Job
Print Mode Settings
Executing Special Functions
Printer Maintenance

Routine Maintenance

Prolonging the Service Life of the Printer
BJ Cartridges You Can Use With the Printer
Notes on Handling BJ Cartridges
BJ Cartridge Maintenance
When to Replace a BJ Cartridge
Printing a Nozzle Check Pattern
Cleaning the Print Head
Replacing a BJ Tank
Replacing a BJ Cartridge
Aligning the Print Head
Cleaning the Printer
Transporting the Printer

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4Contents

Troubleshooting

Printout Is Unsatisfactory
Printer Does Not Start or Stops Mid-Job
Paper Jams or Does Not Feed
The POWER Light Flashes Orange
An Error Message Appears
Other Problems
Before You Call for Help
Getting Help From Canon

Specifications

General Specifications
System Requirements

Using the Optional IS-32 Color Image Scanner Cartridge

Using the Scanner
Using the Scanner With Windows
Using the Scanner With Macintosh
Scanner Problems

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5

Introduction

Introduction

Welcome
Copyright
Disclaimer
Trademarks
How to Use This Manual
Safety Precautions

S400.book Page 5 Wednesday, August 16, 2000 12:02 AM

6Introduction

Welcome

Thank you for purchasing the Canon S400 Series Color Bubble Jet™ Printer.
This

User’s Manual

provides complete explanations of the features and functions of the
printer. To maximize the life of your printer, it’s a good idea to familiarize yourself fully with
all of its functions.

This

User’s Manual

uses the following symbols to indicate important information. Always
observe the instructions indicated by these symbols.

Indicates instructions that, if ignored, could result in personal injury or
material damage caused by incorrect operation of the equipment.
Instructions indicated by this symbol must be observed for safe operation.

Indicates useful reference information or supplementary instructions
concerning operation of the equipment. Be sure to read these notes.

This manual uses the follo wing symbols depending on the computer system you are using.
Always observe the instructions indicated by these symbols.

Indicates information for Windows

®

98 and Windows 95 users.

Indicates information for Macintosh® users (OS 8.1 or later).

Note

Caution

Windows

Macintosh

S400.book Page 6 Wednesday, August 16, 2000 12:02 AM

7Introduction

Copyright

This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with
all rights reserved. Under the copyright laws, this manual may not be
reproduced in any form, in whole or part, without the prior written consent
of CCSI.

© 2000 Canon Computer Systems, Inc.

Disclaimer

Canon Computer Systems, Inc. has reviewed this manual thoroughly in
order that it will be an easy-to-use guide to your Canon S400 Color Bubble
Jet Printer. All statements, technical information, and recommendations in
this manual and in any guides or related documents are believed reliable,
but the accuracy and completeness thereof are not guaranteed or
warranted, and they are not intended to be, nor should they be understood
to be, representations or warranties concerning the products described.

Your printer and the software media included with your printer have been
sold to you subject to the limited warranties set forth in the warranty card
and license agreement enclosed with the respective product. All software is
licensed AS IS, as described in the license agreement enclosed with the
software media. Further, CCSI reserves the right to make changes in the
specifications of the products described in this manual at any time without
notice and without obligation to notify any person of such changes.

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8Introduction

Trademarks

Canon, BCI, BJ, and Bubble Jet are trademarks, and SelectExchange is a
service mark of Canon Inc. Print Planet is a service mark of Canon
Computer Systems, Inc.

Mac and the Mac logo are trademarks of Apple Computer, Inc., registered
in the U.S. and other countries.

All other product and brand names are trademarks or service marks of their
respective owners.

E

NERGY

S

TAR

®

COMPLIANT

As an E

NERGY

S

TAR

®

Partner, Canon U.S.A., Inc. has determined that this

product meets the E

NERGY

S

TAR

®

guidelines for energy efficiency.

S400.book Page 8 Wednesday, August 16, 2000 12:02 AM

9Introduction

How to Use This Manual

To view this User’s Manual , please use Adobe

®

Acrobat

®

Reader 4.0 or later, which is

included on your CD.

Use this button when you wish to
enlarge the screen you are viewing.
Select this button in the tool bar , and
then click within the screen of the
User’s Manual.

Use this button to display the
next page of the User’s
Manual.

Use this button to
return to the page
you were viewing
previously. This
button moves you
back from another
page.

Use this button to display the
previous page of the User’s
Manual.

This arrow and blue text
indicate a jump to another
location in the User’s
Manual where the topic
shaded in blue is
discussed.

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10Introduction

How to Use This Manual

This column displays a table of contents for the User’s Manual .
Click the desired item to jump to the topic.
Click the + (or ) symbol when you wish to see detailed headings for each chapter.
Click the – (or

▼

) symbol when you wish to return to the original (condensed) display.

Use this button
when you wish to
search for a word.

▼

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11Introduction

Safety Precautions

Please read the safety warnings provided in this manual to ensure that you use the printer
safely. Do not attempt to use the printer in any way not described in this manual as this
could result in unforeseen printer faults or cause a fire or electric shock.

Turning off the printer
Choosing a location
Power supply
Working around the printer
Cleaning the printer
BJ® cartridges and BJ tanks
Using the printer near appliances such as fluorescent lamps

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12Introduction

Safety Precautions

■ Turning off the printer

To avoid printer malfunctions, always use the POWER button to turn the printer on and off.
Do not remove the po wer cord from the po w er outlet until the printer has been turned off by
pressing the POWER button. Be sure to unplug the power cord from the power outlet after
the POWER light goes off.

■ Choosing a location

Do not install the printer in a location that is unstable or subject to excessive vibration.

The printer could tip over or fall and cause injury.

Do not install the printer in locations that are very humid or dusty, in direct sunlight, or close
to a heating appliance or fireplace.

To avoid the risk of fires or electric shocks, install the printer
in a location with an ambient temperature range of 41 to 95°F
(5 to 35°C) and humidity of 10 to 90% (no condensation).

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13Introduction

Safety Precautions

Do not place the printer on a thick rug or carpet.

Fibers or dust entering the printer could cause a fire.

Keep the po w er outlet for the printer free of all obstacles so you can unplug the power cord
at any time.

Any obstacles could prevent you from unplugging the printer when
a printer fault occurs and thereby cause a fire or electric shock.

When you are carrying the printer, always use both hands and hold the printer by both
ends.

When you are moving the printer to another location, keep it stab le
so that you do not drop it and cause injury.

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14Introduction

Safety Precautions

Do not place the printer close to flammable solvents such as alcohol or thinner.

If flammable solvents come in contact with electrical components
inside the printer, such substances could cause a fire or electric
shock.

■ Power supply

The socket-outlet shall be installed near the equipment and shall be easily accessible.
Always grasp the plug when you unplug the power cord.

Unplugging the power cord by pulling on the cord itself can
damage the cord and cause a fire or electric shock.

Do not use an extension cord.

This could cause a fire or electric shock.

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15Introduction

Safety Precautions

Do not use a power supply voltage other than that supplied in the country of purchase.

Using the incorrect voltage could cause a fire or electric shock. The
correct power supply voltage and frequency is:
USA/Canada: AC 120V, 60Hz

Do not attempt to plug the power cord into the power outlet or unplug the power cord when
your hands are wet.

This could cause an electric shock.

Always push the plug all the way into the power outlet.

A loose or poorly inserted plug could cause a fire or electric shock.

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16Introduction

Safety Precautions

Do not damage, modify, stretch or excessively bend or twist the power cord. Do not place
heavy objects on the power cord.

Power leaking from a damaged power cord could cause a fire or
electric shock.

Do not use the printer while the power cord is bundled or knotted.

This could cause a fire or electric shock.

If you detect smoke , unusual odors or str ange noises around the printer, immediately press
the POWER button to turn off the printer and always unplug the power cord.

Continuing to use the printer in these circumstances could cause a
fire or electric shock. Call the Canon Customer Care Center.

Getting Help From Canon

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17Introduction

Safety Precautions

■ Working around the printer

Do not use flammable sprays near the printer.

Gases in the spray could cause a fire or electric shock if the y come
in contact with electrical components inside the printer.

Do not put your hands or fingers in the printer while it is printing.

The printer contains moving parts that could cause injury.

Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents
(alcohol, thinners, etc.) on the top of the printer.

Such objects could fall or spill into the printer and cause a fire or
electric shock.

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18Introduction

Safety Precautions

If any foreign objects (metal or liquid) enter the printer, turn off the printer, unplug the power
cord, and call the Canon Customer Care Center.

Getting Help From Canon

Continued use of the printer when a foreign object has fallen into
the printer could cause a fire or electric shock.

■ Cleaning the printer

Use a damp cloth to clean the printer. Do not use flammable solvents such as alcohol,
benzene, or thinner.

If flammable solvents come in contact with electrical components
inside the printer, such substances could cause a fire or electric
shock.

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19Introduction

Safety Precautions

Always unplug the printer from the power outlet when you are cleaning the printer.

If you mistakenly turn on the printer while cleaning it, you could
touch moving internal printer components and suffer injury.

Do not attempt to disassemble or modify the printer.

The printer contains high-voltage components that could cause a
fire or electric shock.

■ BJ

®

cartridges and BJ tanks

For safety reasons, store BJ cartridges and tanks out of the reach of small children.

If a child inadvertently licks a BJ cartridge or BJ tank or ingests any
ink, consult a physician immediately.

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20Introduction

Safety Precautions

Do not subject BJ cartridges or BJ tanks to shocks or excessive vibration.

This could cause the ink to leak out and stain your clothing or the
surroundings.

Do not touch the metal contacts on a BJ cartridge after printing.

The metal parts may be very hot and could cause burns.

■ Using the printer near appliances such as fluorescent lamps

Allow at least 6 inches (approximately 15 cm) clearance between the printer and an
appliance such as a fluorescent lamp. Electrical noise generated by a fluorescent lamp
placed too close to the printer may cause printer malfunctions.

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21

Parts and Functions of the Printer

Parts and Functions of the Printer

Front View
Rear View
Inside the Printer
Operation Panel

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22Parts and Functions of the Printer

Front View

Paper Guide

Ensures that sheets from the paper stack in the
auto sheet feeder feed straight into the printer.
Always align this guide with the left edge of the
paper loaded in the auto sheet feeder.

Paper Rest

Raise to support the
paper, especially a
larger paper size.

Auto Sheet Feeder

Holds multiple sheets
of paper or other
media, which are
automatically fed into
the printer one sheet
at a time.

Operation Panel

Operation Panel

Front Cover

Open to install/replace/
change BJ cartridges or
to remove a paper jam.

Paper Thic kness Lever

Adjusts the gap between the
print heads and the surface of
the paper you are printing on.

Paper Output Tray

Holds printed sheets
after they are ejected
from the printer.

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23Parts and Functions of the Printer

Rear View

Printer Cable Connector
(Parallel Interface)

Provides a connection point
for connecting a parallel
interface cable to the printer.

Power Connector

Provides a connection point
for connecting the pow er cord
to the AC power outlet.

Printer Cable Connector
(USB Interface)

Provides a connection point
for connecting a USB interf ace
cable to the printer.

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24Parts and Functions of the Printer

Inside the Printer

Cartridge Holder

Holds the BJ cartridge:

• BC-33e Color BJ Cartridge (provided)

• BC-30e Black BJ Cartridge (optional)

• BC-34e Photo BJ Cartridge (optional)

• IS-32 Color Image Scanner Cartridge (optional)

Cartridge Lock Lever

Locks the BJ cartridge into
the cartridge holder.

04-Parts.fm Page 24 Thursday, August 24, 2000 10:32 PM

25Parts and Functions of the Printer

Operation Panel

POWER button

Press to turn the printer
on and off.

RESUME button

After you have removed the cause of
a printer error, press the RESUME
button to resume printing.

POWER light

Lights to indicate the status of the printer:

Off Printer power off.
On (green) Ready for operation.
Flashing (green) Standby status or print job in progress.
Flashing (orange) Printer error. Remove the cause of the error,

then press RESUME to continue printing.

Flashing (orange and green) Service error. Contact the Canon Customer

Care Center.

Getting Help From Canon

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26Parts and Functions of the Printer

Operation Panel

Hold down the RESUME button until the PO WER light starts to flash.Then,
release the button.The following operations are performed, depending on
how many times the light flashes.

• If you release the button after the light flashes once:
Print head cleaning is performed.

Cleaning the Print Head

• If you release the button after the light flashes twice:
A Nozzle Check Pattern is printed out.

Printing a Nozzle Check Pattern

• You can also perform these tasks from the printer driver.

Using Maintenance Functions

Printer Maintenance

Note

Windows

Macintosh

S400.book Page 26 Wednesday, August 16, 2000 12:02 AM

27

Paper Handling

Paper Handling

Paper and Other Print Media
Setting the Paper Thickness Lever
Printing Area
Notes on Handling Print Media
Printing on Special Media Types
Printing Photographs

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28Paper Handling

Paper and Other Print Media

Plain paper and Canon Specialty Papers are recommended for use with the printer. Refer
to any instructions provided with special media for details about handling and printing.

■

Ordinary Paper

• Plain Paper
Provides standard print quality.
You can use standard photocopier paper if its weight is within the range of 17 to
28 lb (64 to 105 g/m

2

). (You can also use Canon Bubble Jet Paper.)

• Envelopes
You can use the standard US Commercial #10 and European DL sizes.

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S400.book Page 28 Wednesday, August 16, 2000 12:02 AM

29Paper Handling

Paper and Other Print Media

■

Canon Specialty Papers

Canon offers a range of special paper and films for the reproduction of superb images in
vibrant colors.

• Artist Canvas
Use this textured cotton canvas to add an artistic touch to your images and

artwork. It is ideal for printing photos, illustrations, and artwork.

• Back Print Film
This white translucent film is ideal for displays that use backlighting to show a

printed image in the same way as slides and stained glass. The original image is
reversed (mirrored) when printed.

• Banner Paper
This banner paper allows you to print on up to six connected sheets of letter size

paper to create party or advertising banners. It is printable on either side.

• Brilliant White P aper
Canon’s unique paper formulation gives you a bright white printing surface that

produces incredibly brilliant colors and dark, crisp black text. This paper works
great for everyday use, as well as proposals, color presentations, color charts
and graphs, flyers, and newsletters. You can pr int on both sides of the sheet.
(In the printer driver, select Plain Paper for the Media Type when you load this
paper.)

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30Paper Handling

Paper and Other Print Media

• Bubble Jet Paper (water resistant)
The Canon Bubble Jet Paper has been developed for high quality printing with

minimal or no smearing or running when in contact with water or damp surfaces,
making it a good choice for damp or rainy environments. The paper is specially
coated and printable on both sides. (In the printer driver, select Plain Paper for
the Media Type when you load this paper.)

• Glossy Photo Cards
This is a special 4.75 × 8.5 inch sheet made of the same stock as Glossy Photo

Paper. You can print borderless photos by printing the image so that it extends
beyond the perforations and then trim off the unwanted white margins. Use this
card when you want to print a full 4 × 6 inch photo.

• Glossy Photo Paper
This high quality glossy-coated, heavy-weight paper produces vibrant, lifelike

color images. With this paper, you can print photographic quality images.

• Greeting Cards
Get the most out of your card-making software with Canon Greeting Cards.

These cards give your unique, personalized cards the look and feel of
professional cards. You can create cards, in vitations , announcements, and more .
These cards come in quarter-fold size and half-fold size.

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