Canon CLC5000 Service Manual

CLC5000
REVISION 0
JAN.2001
COPYRIGHT© 2001 CANON INC. 2000 2000 20000 CANON CLC5000 REV.0 JAN. 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
FY8-13GZ-000
Application
Corrections
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names used in this manual are the registered trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or translated into another language, in whole or in part, without the written consent of Canon Inc.
COPYRIGHT © 2001 CANON INC.
Printed in Japan
Imprimé au Japon
Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
COPYRIGHT© 2001 CANON INC. 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001 PRINTED IN JAPAN (IMPRIME AU JAPON)
INTRODUCTION
1 Symbols Used
This documentation uses the following symbols to indicate special information:
Symbol Description
Indicates an item of a non-specific nature, possibly classified as Note, Caution, or W arning.
Indicates an item requiring care to avoid electric shocks.
Indicates an item requiring care to avoid combustion (fire).
Indicates an item prohibiting disassembly to avoid electric shocks or problems.
Indicates an item requiring disconnection of the power plug from the electric outlet.
Indicates an item intended to provide notes assisting the understanding of the
Memo
topic in question.
REF.
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Indicates an item of reference assisting the understanding of the topic in ques­tion.
Provides a description of a service mode.
Provides a description of the nature of an error indication.
Refers to the Copier Basics Series for a better understanding of the contents.
2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001
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INTRODUCTION
2 Outline of the Manual
This Service Manual contains basic facts and figures needed to service the machine, Paper Deck-J1/K1, Buffer Pass Unit-B1, conducted to ensure a high level of performance and ex­pected functions.
The following accessories come with separate service manuals or service informations; refer to them for details:
1. RDF-E3
2. Stapler Sorter-F2
3. Film Projector-E1
4. Editor-F1
5. ED Board-C1
6. Interface Board-E1
7. Preview Monitor Board * Refer to CLC1000 series service manual.
This Service Manual is organized as follows;
<Main body & Accessory>
Chapter 1 General Description: Features, specifications, how to operate Chapter 2 New Functions: Principle operations of each unit;
timing of operations; how to disassemble and assemble (special information from CLC1000 series only) If necessary, refer CLC1000 series service manual.
Chapter 3 Installation: Requirements on the site of installation, installation pro-
cedure
Chapter 4 Maintenance And Inspection:Periodically replaced parts table, consumables and
durables table, scheduled servicing chart, scheduled ser­vicing table
Chapter 5 Troubleshooting: Basic procedure for image adjustment, standards/adjust-
ments, troubleshooting image faults, troubleshooting mal-
functions Appendix: General timing chart, general circuit diagrams <Service Mode> <Error Codes>
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INTRODUCTION
The descriptions in this Service Manual are based on he following rules:
1. In each chapter, the uses of the function in question and its relationship to electrical and mechanical systems are discussed and the timing of operation of its associated parts is explained by means of outlines and diagrams. In the diagrams, the symbol
represents a mechanical path, while the symbol
with a name next to it indicates the flow of an electric signal. The expression “turn on the power” means turning on the power switch, closing the front cover, and closing the delivery cover so that the machine will be supplied with power.
2. In circuit diagrams (digital), a signal whose level is High is expressed as being ‘1’, while a single whose level is Low is expressed as being ‘0’; the level of voltage, how­ever, varies from circuit to circuit. The machine uses CPUs, whose internal mechanisms cannot be checked in the field, and, therefore, are not explained. In addition, the machine’s PCBs are not intended for repairs at the user’s and, therefore, are explained by means of block diagrams: two types are used, i.e., between sensors and inputs of PCBs equipped with a control or drive function and between outputs equipped with a control or drive function and loads; in ad­dition, functional block diagrams are used at times.
Changes made to the machine for product improvement are communicated in the form of a Service Information bulletin as needed. All service persons are expected to go through all service documentation including the bulletins and be equipped to respond to the needs of the field (as by being able to identify possible causes of problems).
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INTRODUCTION
System Configuration
CLC5000 may be configured as follows:
*
Standard
Film projector-E1
Copyboard cover*
Editor-F1
Original tray*
Stapler sorter-F2
RDF-E3
Paper deck-J1
Main body
Control card-V
Paper deck-K1
Buffer pass unit-B1
Accessary boards as follows:
• ED board-C1
• Interface board-E1
• Preview monitor board
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Main Body & Accessory
COPYRIGHT © 2001 CANON INC. 2000 2000 20000 CANON CLC5000 REV.0 JAN. 2001
Contents
CHAPTER 1 GENERAL DESCRIPTION
1 Specifications...................................... 1-1
1.1 Type............................................ 1-1
1.2 Functions.................................... 1-2
1.3 Others ......................................... 1-4
1.3.1 Copier .................................. 1-4
1.4 Default Ratios ............................ 1-6
1.5 Copying Speed ........................... 1-7
2 Safety .................................................. 1-8
2.1 Safety of Laser Light ................. 1-8
2.2 CDRH Ordinance.......................1-9
2.3 Handling Parts Associated with the
Laser Unit ................................ 1-10
CHAPTER 2 NEW FUNCTIONS
3 Names of Parts .................................. 1-12
3.1 External Vi ew........................... 1-12
3.2 Cross Section ...........................1-14
4 Control Panel .................................... 1-16
4.1 Control Panel ........................... 1-16
4.1.1 Instructions to the User ...... 1-17
4.2 List of User Modes .................. 1-19
5 Routine Maintenance by the User .... 1-20
5.1 Cleaning the Outside................ 1-20
5.2 Checking the Leakage Breaker 1-20
CONTENTS
1 Exposure System ................................ 2-1
1.1 Outline of the Original Exposure
System........................................2-1
1.2 Comparison of Exposure
Systems ...................................... 2-2
1.3 Basic Sequence of Operations
(exposure system) ...................... 2-3
1.3.1 Scanner Home Position Sensor
and Operations ..................... 2-3
1.3.2 Sequence of Operations.......2-4
1.4 Scanner Motor ........................... 2-5
1.4.1 Outline ................................. 2-5
1.4.2 Operations............................ 2-5
1.5 Controlling the Intensity of the
Scanning Lamp .......................... 2-6
1.5.1 Outline ................................. 2-6
1.5.2 Operations............................ 2-6
1.6 Disassembly/Assembly .............. 2-8
1.6.1 Removing the Scanner
Motor ................................... 2-9
1.6.2 Removing the Lens Base Cover/
CCD Cover/CCD Unit....... 2-10
1.6.3 Removing the Scanner
Cover ................................. 2-11
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2 Image Processing System ................. 2-12
2.1 Outline of the Image Processing
System...................................... 2-12
2.2 Differences in the Image
Processing System ................... 2-13
2.3 Functional Blocks .................... 2-14
2.4 IP Memory Board ....................2-15
2.5 Direct Mapping ........................ 2-15
3 Laser System..................................... 2-16
3.1 Outline of the Laser System .... 2-16
3.2 Differences in the Laser
System...................................... 2-16
3.3 Image Formation Using 800
Lines......................................... 2-17
3.4 Image Position Correction
Sequence in Standby................2-18
3.4.1 Outline ............................... 2-18
3.4.2 Timing of Operation .......... 2-18
3.5 Disassembly/Assembly ............ 2-19
3.5.1 Preparing for Laser
Unit-Related W ork............. 2-20
3.5.2 Removing the Laser Unit
Motor ................................. 2-23
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CONTENTS
3.5.3 Removing the C Image Position
Correction Mirror Unit ......2-25
3.5.4 Mounting the C Image Position
Correction Mirror Unit ......2-26
3.5.5 Removing the C Slant
Correction Motor ............... 2-27
3.5.6 Removing the C Ratio
Correction Motor ............... 2-28
3.5.7 Shifting the scanner Unit...2-29
4 Image Formation System .................. 2-34
4.1 Outline of the Image Formation
System......................................2-34
4.2 Differences in the Image Formation
System......................................2-35
4.3 Auto Gradation Correction
(PASCAL) ................................ 2-37
4.3.1 Outline ............................... 2-37
4.3.2 Operations
(full correction)..................2-37
4.3.3 Operations
(quick correction) .............. 2-42
4.4 Transfer Unit............................2-44
4.4.1 Outline ............................... 2-44
4.4.2 Cleaning Mechanism for
the Transfer Belt ................2-45
4.5 Disassembly/Assembly ............ 2-49
4.5.1 Charging System ............... 2-50
4.5.2 Process Unit System .......... 2-54
4.5.3 Transfer Belt Unit .............. 2-66
4.5.4 Transfer Belt Base ............. 2-82
5 Pickup/Feed System ......................... 2-86
5.1 Outline of the Pickup/
Feed System ............................. 2-86
5.2 Differences in the Pickup/
Feed System ............................. 2-87
5.3 Cassette Pickup Assembly ....... 2-90
5.3.1 Outline ............................... 2-90
5.3.2 Cassette Lifter Operation... 2-92
5.3.3 Sequence of Operations
(pickup).............................. 2-93
5.4 Multifeeder Pickup Assembly.. 2-94
5.4.1 Operations.......................... 2-94
5.4.2 Sequence of Operations
(multifeeder pickup) .......... 2-95
5.4.3 Releasing the Registration
Roller .................................2-96
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5.5 Duplex Unit.............................. 2-97
5.5.1 Outline ............................... 2-97
5.5.2 Feeding in Duplex Mode ... 2-98
5.5.3 Sequence of Operations in Duplex Mode (1st side) ... 2-100
5.5.4 Pickup from the Duplex
Unit .................................. 2-101
5.6 Detecting Jams ....................... 2-103
5.6.1 Outline ............................. 2-103
5.6.2 Sequence of Jam
Detection.......................... 2-103
5.7 Disassembly/Assembly .......... 2-104
5.7.1 Removing the Multifeeder
Assembly .........................2-105
5.7.2 Removing the Cassette Pickup
Assembly .........................2-106
5.7.3 Removing the Re-Pickup
Assembly .........................2-108
5.7.4 Removing the Re-Pickup
Motor ............................... 2-109
5.7.5 Removing the Re-Pickup Unit
Clutch .............................. 2-110
5.7.6 Removing the Re-Pickup
Shutter Solenoid .............. 2-111
5.7.7 Removing the Duplex Unit
Feed roller........................2-112
5.7.8 Removing the Pre-Fixing
Feeding Assembly ........... 2-112
5.7.9 Removing the Pre-Duplex
Feeding Unit .................... 2-113
5.7.10 Delivery/Reversing
Assembly .........................2-116
6 Fixing System ................................. 2-120
6.1 Outline of the Fixing System.2-120
6.2 Outline of the Fixing System.2-121
6.3 Outline of the Fixing/Delivery
Assembly ............................... 2-123
6.4 Controlling the Fixing Roller
Temperature ........................... 2-124
6.5 Controlling the Fixing Oil
Temperature ........................... 2-126
6.6 Protective Mechanisms .......... 2-127
6.6.1 Detecting Overheating
(software).........................2-127
CONTENTS
6.6.2 Detecting Overheating
(hardware)........................ 2-127
6.6.3 Detecting an Open Circuit
in the Thermistor ............. 2-128
6.6.4 Detecting a Fault in the
Triac.................................2-128
6.6.5 Detecting Overheating of
Fixing Oil (software) ....... 2-128
6.6.6 Detecting Overheating of
Fixing Oil (hardware) ...... 2-128
6.6.7 Detecting Low Temperature of
Oil (software)................... 2-129
6.6.8 Detecting Low Temperature of
Oil (hardware).................. 2-129
6.6.9 Operation of the Thermal
Switch .............................. 2-129
6.7 Controlling the Fixing Speed. 2-130
6.8 Timing Chart
(fixing/delivery assembly) ..... 2-131
6.8.1 Basic Sequence of
Operations........................ 2-131
6.8.2 Changing the Fixing
Speed ............................... 2-132
6.9 Driving the Fixing Cleaning
Web ........................................ 2-133
6.10 Disassembly/Assembly .......... 2-134
6.10.1 Fixing Assembly .............. 2-135
6.10.2 Upper Fixing Cleaner
Assembly .........................2-141
6.10.3 Lower Fixing Cleaning
Assembly .........................2-143
6.10.4 Fixing Oil Applying Unit 2-144
7 Externals and Controls ................... 2-150
7.1 Outline of the Externals and
Controls.................................. 2-150
7.2 Differences in the Externals and
Controls.................................. 2-150
7.3 Fans ........................................ 2-151
7.3.1 Arrangement of the Fans . 2-151
7.3.2 Types of Fans ................... 2-152
7.3.3 Sequence of Operations... 2-153
7.4 Power Supply......................... 2-154
7.5 Download............................... 2-157
7.6 Disassembly/Assembly .......... 2-158
7.6.1 Fans and Filters................ 2-159
7.6.2 Switches........................... 2-169
7.6.3 PCBs ................................ 2-169
7.6.4 Drive System ................... 2-184
8 Paper Deck-J1/K1 ...........................2-197
8.1 Outline ................................... 2-197
8.2 Differences in the Paper
Deck-J1/K1 ............................ 2-197
8.3 Outline of Operations ............ 2-198
8.3.1 Outline ............................. 2-198
8.3.2 Pickup Operations ...........2-199
8.3.3 Sequence of Operations (pickup from paper deck) 2-200
8.4 Disassembly/Assembly .......... 2-201
8.4.1 Removing the Pickup
Roller ...............................2-202
8.4.2 Removing the Pickup/Feed
roller ................................ 2-203
8.4.3 Removing the Separation
Roller ...............................2-205
8.4.4 Removing the deck
sensor ............................... 2-206
9 Buffer Pass Unit-B1........................ 2-207
9.1 Outline ................................... 2-207
9.1.1 Outline of the Electrical
Circuitry...........................2-208
9.1.2 Inputs to and Outputs from the Buffer Pass Driver PCB ... 2-209
9.2 Differences in the Buffer Path
Unit ........................................ 2-211
9.3 Feeding Operations ................ 2-212
9.3.1 Outline ............................. 2-212
9.3.2 Controlling the Feeding
Speed ............................... 2-216
9.3.3 Controlling the Buffer Pass
Motor ............................... 2-217
9.4 Removing Curling ................. 2-219
9.4.1 Outline ............................. 2-219
9.4.2 Operations........................ 2-221
9.5 Detecting Jams ....................... 2-224
9.5.1 Outline ............................. 2-224
9.5.2 Delay Jam ........................ 2-225
9.5.3 Stationary Jam ................. 2-226
9.6 Power Supply......................... 2-227
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CONTENTS
9.6.1Outline ................................... 2-227
9.7 Disassembly/Assembly .......... 2-228
9.7.1 External Covers ............... 2-229
9.7.2 Feeding System ............... 2-230
9.7.3 PCBs ................................ 2-244
9.7.4 Fans and Motors .............. 2-245
9.7.5 Sensors............................. 2-249
9.7.6 Solenoids ......................... 2-253
CHAPTER 3 INSTALLATION
1 Selecting the Site ................................ 3-1
2 Points to Note for Installation and Relo-
cation .................................................. 3-4
2.1 Base Plate and Installation/
Relocation Work ........................ 3-4
3 Installation .......................................... 3-5
3.1 Unpacking .................................. 3-5
3.2 Removing the Fixings, Supplying Fixing Oil, and Changing the Volt­age Rating (240V North American
Model)........................................ 3-7
3.3 Supplying Toner.......................3-14
3.4 Supplying Starter ..................... 3-22
3.5 Checking Images and
Operations ................................ 3-26
4 Relocating the Machine .................... 3-27
5 Installing the Original Tray .............. 3-29
6 Installing the Control Card V ...........3-30
7 Installing the DA Unit-A1 ................ 3-34
8 Using the Crane Transport kit........... 3-38
8.1 Items to Prepare .......................3-38
8.2 Procedure .................................3-39
8.2.1 Preventing Deformation of
Externals ............................ 3-39
8.2.2 Mounting the Belt Retaining
Members ............................ 3-40
8.2.3 Mounting the Developing Bias Assembly Protection
Member.............................. 3-41
CHAPTER 4 MAINTENANCE AND SERVICING
1 Periodically Replaced Parts ................ 4-1
2 Consumables and Durables ................ 4-4
2.1 Copier......................................... 4-4
2.1.1 By the Copier’s Hard
Counter ................................ 4-4
2.1.2 By the Soft Counter in Service
Mode (COUNTER) ............. 4-6
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2.2 Buffer Pass Unit-B1...................4-6
2.3 Paper Deck-K1/J1 ...................... 4-6
3 Scheduled Servicing Procedure .......... 4-7
4 Scheduled Maintenance Chart ............ 4-8
4.1 Copier......................................... 4-8
4.2 Buffer Pass Unit - B1............... 4-12
4.3 Paper Deck - J1/K1 .................. 4-12
CONTENTS
CHAPTER 5 TROUBLESHOOTING IMAGE FAULTS/
MALFUNCTIONS
1 Guide to Table ..................................... 5-1
1.1 Image Adjustment Basic
Procedure ................................... 5-3
1.2 Points of the Scheduled
Servicing .................................... 5-5
2 Standards and Adjustments ................. 5- 7
2.1 Image-Related Parts ................... 5-7
2.1.1 Non-Image W idth ................ 5-7
2.1.2 Image Margin ...................... 5-8
2.1.3 Checking and Adjusting the Non-Image Width and
Margin ................................. 5-9
2.1.4 Image Positioning Correction
........................................... 5-16
2.2 Original Illuminating System .. 5-17
2.2.1 When Replacing the Scanning Lamp, Standard White Plate, Lamp Regulator, Reflecting Lamp Cover, Reader Controller PCB, Flash memory on Reader Controller PCB, or Analog Pro-
cessor PCB CCD Unit .......5-17
2.2.2 Routing the Scanner Cable 5-17
2.3 Photosensitive Drum-Related
Parts.......................................... 5-21
2.3.1 Removing the Photosensitive
Drum .................................. 5-21
2.3.2 Points to Note When Installing
the Photosensitive Drum.... 5-22
2.3.3 Points to Note When Fitting the
Drum Drive Belt ................ 5-23
2.4 Charging Assembly-Related
Parts.......................................... 5-23
2.4.1 Adjusting the Height of the
Charging W ire.................... 5-23
2.4.2 Points to Note When Handling the Primary Grid Plate and the
Primary Charging Wire......5-24
2.5 Developing Assembly-Related
Parts.......................................... 5-24
2.5.1 Replacing the Developer.... 5-24
2.5.2 When Replacing the Develop-
ing Assembly (CMYK)......5-28
2.5.3 When Replacing the
Photosensitive Drum .......... 5-29
2.5.4 When Supplying the Hopper
with Toner .......................... 5-30
2.6 Transfer Belt Unit .................... 5-31
2.6.1 Points to Note When Replacing
the Transfer Belt ................5-31
2.6.2 Initializing the Transfer Belt
Swing Control Data ........... 5-32
2.6.3 Adjusting the Tension on the Drive Belt of the Transfer Belt
Motor ................................. 5-32
2.6.4 Adjusting the Position of the Transfer Belt-Related
Solenoid ............................. 5-33
2.7 When Replacing the Pick-Up/
Feeding-Related Parts .............. 5-34
2.7.1 Registering the Cassette/ Multifeeder Paper Width Basic
Setting (under ‘FUNC’)..... 5-34
2.7.2 Orientation of the Cassette
Pickup Roller ..................... 5-36
2.7.3 Orientation of the Cassette
Feed Roller ........................ 5-37
2.7.4 Orientation of the Cassette
Separation Roller ............... 5-37
2.7.5 Adding the Pressure of the Cassette Separation Roller.5-37
2.7.6 Orientation of the Paper Deck
Pick-Up Roller ................... 5-38
2.7.7 Orientation of the Paper Deck
Pick-Up/Feeding Roller.....5-38
2.7.8 Orientation of the Paper Deck
Separation Roller ............... 5-38
2.7.9 Adjusting the Position of the Paper Deck Pick-Up Roller Releasing Solenoid
(SL8001)............................5-39
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CONTENTS
2.7.10 Adjusting the Pressure of the Paper Deck Separation/Feeding
Roller .................................5-39
2.7.11 Positioning the Cassette Pickup Roller Releasing Solenoid
(SL9, SL10) ....................... 5-39
2.7.12 Adjusting the Pressure of the Multifeeder Separation
Roller .................................5-40
2.7.13 Adjusting the Position of the Multifeeder Pick-Up Roller Releasing Solenoid
(SL5) .................................. 5-40
2.7.14 Adjusting the Position of the Delivery Paper Deflecting Plate
Solenoid (SL14) ................ 5-40
2.7.15 Adjusting the Position of the Duplexing Unit Paper Deflect­ing Plate Solenoid
(SL11)................................5-41
2.7.16 Adjusting the Position of the Duplexing Unit Stacking Assembly Paper Guide
Plate ...................................5-41
2.7.17 Adjusting the Position of the Duplexing Unit Feeding Roller
Solenoid (SL13) ................ 5-42
2.7.18 Attaching the Timing Belt for the Duplexing Unit Stacking Assembly Paper Guide
Plate ...................................5-42
2.7.19 Adjusting the Position of the Separation Claw Solenoid
(SL15)................................5-43
2.7.20 Adjusting the Position of the Upper Fixing Web Take-Up
Solenoid (SL3) .................. 5-43
2.7.21 When Replacing the
Registration Roller Unit .... 5-43
2.7.22 Correcting Skew Movement(slope of the
registration roller unit)....... 5-44
2.8 Laser Exposure System............ 5-45
2.8.1 When Replacing the Laser
Unit .................................... 5-45
2.8.2 When Replacing the Video Con-
troller PCB.........................5-45
2.8.3 When Replacing the BD
Unit .................................... 5-45
2.8.4 Adjusting the Laser Power 5-45
2.8.5 Adjusting the Laser
Intensity ............................. 5-49
2.8.6 Laser Focus Adjustment ....5-50
2.9 Fixing Assembly-Related Parts 5-52
2.9.1 Points to Note When Replacing
the Fixing Heater ............... 5-52
2.9.2 Adjusting the Nip (fixing pres-
sure adjusting nut) .............5-52
2.9.3 Adjusting the Mounting Posi­tion of the External Paper
Delivery Unit ..................... 5-53
2.10 Electrical .................................. 5-54
2.10.1 When Replacing Major
Parts ................................... 5-54
2.10.2 Checking the Environment
Measurement PCB .............5-58
2.10.3 Checking the High Voltage
Control System .................. 5-60
2.10.4 Checking the
Photointerrupters ............... 5-61
3 Troubleshooting Image Problems..... 5-66
3.1 Initial Checks ........................... 5-66
3.1.1 Checking the Site of
Installation ......................... 5-66
3.1.2 Checking the Originals......5-66
3.1.3 Checking the Copyboard Cover, Copyboard Glass, and
Standard White Plate ......... 5-66
3.1.4 Checking the Charging
Assemblies.........................5-66
3.1.5 Checking the Developing
Assembly ........................... 5-66
3.1.6 Checking the Paper............ 5-66
3.1.7 Checking the Periodically
Replaced Parts ................... 5-67
3.1.8 Others ................................ 5-67
3.2 Standard Image ........................5-67
3.2.1 Gray Scale.......................... 5-67
3.2.2 Color Patches..................... 5-67
3.2.3 Photo.................................. 5-67
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CONTENTS
3.2.4 3-Color Gradation Scale....5-67
3.2.5 Halftone Band.................... 5-68
3.2.6 Fogging.............................. 5-68
3.3 Test Prints ................................ 5-70
3.3.1 Selecting a Test Pattern ...... 5-70
3.3.2 256-Color Test Print
(PGTYPE=02) ................... 5-72
3.3.3 256-Gradation Test Print
(PGTYPE=03) ................... 5-73
3.3.4 17-Gradation Test Print
(PGTYPE=04) ................... 5-74
3.3.5 Halftone Test Print
(PGTYPE=05) ................... 5-75
3.3.6 Grid Test Print
(PGTYPE=06) ................... 5-77
3.3.7 Image Position Correction
Pattern (PGTYPE=07).......5-78
3.3.8 Horizontal Stripe (FF acti v ation)
T est Print (PGTYPE=10)......5-79
3.3.9 Full Color 17-Gradation (YMCBk+RGB+gray) T est
Print (PGTYPE=14) .......... 5-80
3.4 Troubleshooting Image Faults . 5-81
3.4.1 The image is too light
(all colors).......................... 5-81
3.4.2 The image is too light
(specific color). .................. 5-81
3.4.3 The copy has uneven density
(vertical)............................. 5-81
3.4.4 The copy has uneven density
(horizontal). ....................... 5-83
3.4.5 The copy has fogging. ....... 5-84
3.4.6 The copy has vertical
streaks/vertical lines. ......... 5-84
3.4.7 The copy has white streaks/
white lines (vertical). ......... 5-87
3.4.8 The copy has horizontal streaks/
horizontal fogging. ............ 5-89
3.4.9 The copy has white spots
(horizontal). ....................... 5-91
3.4.10 The copy has white spots. ..5-92
3.4.11 The copy has white spots
(trailing center). ................. 5-93
3.4.12 The copy has white spots
(meandering)...................... 5-94
3.4.13 The copy has a soiled image or
soiled back. ........................ 5-94
3.4.14 The copy has poor fixing. .. 5-96
3.4.15 The copy has bleeding toner
(during fixing). .................. 5-97
3.4.16 The copy is blank. ............. 5-98
3.4.17 The copy is solid black. ..... 5-99
3.4.18 The copy has color
displacement. ................... 5-101
3.4.19 The copy has image blur ..5-102
3.4.20 Adjust the Image
Leading ............................ 5-103
4 Troubleshooting..............................5-104
4.1 Troubleshooting Malfunctions5-104
4.1.1 E000/E004 .......................5-104
4.1.2 E005................................. 5-109
4.1.3 E006................................. 5-109
4.1.4 E008................................. 5-110
4.1.5 E012................................. 5-111
4.1.6 E013................................. 5-112
4.1.7 E014................................. 5-114
4.1.8 E015................................. 5-114
4.1.9 E017................................. 5-115
4.1.10 E018 ................................. 5-115
4.1.11 E020 ................................. 5-116
4.1.12 E023 ................................. 5-120
4.1.13 E030 ................................. 5-120
4.1.14 E040 ................................. 5-121
4.1.15 E041 ................................. 5-123
4.1.16 E044 ................................. 5-124
4.1.17 E050 ................................. 5-125
4.1.18 E061 ................................. 5-125
4.1.19 E062 ................................. 5-127
4.1.20 E072 ................................. 5-128
4.1.21 E073 ................................. 5-128
4.1.22 E074 ................................. 5-129
4.1.23 E075 ................................. 5-130
4.1.24 E076 ................................. 5-135
4.1.25 E077 ................................. 5-135
4.1.26 E100 ................................. 5-136
4.1.27 E110 ................................. 5-138
4.1.28 E194 ................................. 5-138
4.1.29 E220 ................................. 5-141
4.1.30 E226 ................................. 5-141
4.1.31 E249 ................................. 5-141
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CONTENTS
4.1.32 E350 ................................. 5-142
4.1.33 E351 ................................. 5-142
4.1.34 E517 ................................. 5-143
4.1.35 E620 ................................. 5-144
4.1.36 E700 ................................. 5-144
4.1.37 E718 ................................. 5-145
4.1.38 E800 ................................. 5-146
4.1.39 E804 ................................. 5-146
4.1.40 E805 ................................. 5-146
4.1.41 E807 ................................. 5-147
4.1.42 E822 ................................. 5-148
4.1.43 E824 ................................. 5-148
4.1.44 E826 ................................. 5-149
4.1.45 AC power is absent. ......... 5-149
4.1.46 DC power is absent. ......... 5-151
4.1.47 The scanner fails to move
forward/in reverse............ 5-152
4.1.48 The scanning lamp fails to
turn ON. ........................... 5-153
4.1.49 The lifter fails to move up (pick-up from the
cassette). .......................... 5-154
4.1.50 Pick-up fails (cassette 1)..5-155
4.1.51 Pick-up fails (cassette 2)..5-156
4.1.52 The multifeeder fails to
pick up paper. .................. 5-157
4.1.53 The registration roller fails to
rotate. ............................... 5-157
4.1.54 Retention fails..................5-158
4.1.55 The pre-exposure lamp fails to
turn ON. ........................... 5-159
4.1.56 The fixing heater fails to turn
ON. .................................. 5-159
4.1.57 The drum heater fails to
rotate. ............................... 5-161
4.1.58 The counter fails to operate. 5-162
4.1.59 The cassette heater fails to
operate. ............................ 5-163
4.1.60 Abnormal noise is heard. . 5-164
5 Troubleshooting Feeding Problems 5-165
5.1 Jams ....................................... 5-165
5.1.1 Pick-Up Assembly ...........5-167
5.1.2 Pick-up Feeding Assembly . 5-168
5.1.3 Transfer Unit Assembly... 5-169
5.1.4 Separation/Pre-Fixing
Feeding Assembly ........... 5-169
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5.1.5 Fixing/Deli very Assembly5-170
5.1.6 Deliv ery V ertical Path, Duplexing Reversing Assembly , and Pre-du-
plex Feeding Assembly....... 5-171
5.1.7 Duplex feeding Assembly/
Duplex Assembly............. 5-172
5.2 Feeding Faults........................ 5-173
5.2.1 Double Feeding ...............5-173
5.2.2 Wrinkles .......................... 5-173
6 Arrangement and Functions of
Electrical Parts ................................ 5-174
6.1 Sensors ................................... 5-174
6.2 “Lamps, Switches, Thermistors,
and Heaters”...........................5-178
6.3 Clutches ................................. 5-182
6.4 Solenoids................................ 5-183
6.5 Fans ........................................ 5-184
6.6 Motors....................................5-186
6.7 PCBs ...................................... 5-188
6.8 Variable Resistors (VR), Light­Emitting Diodes (LED), and Check
Pins by PCB ........................... 5-190
6.8.1 DC Controller PCB ......... 5-191
6.8.2 Video Controller PCB...... 5-192
6.8.3 Reader Control PCB ........5-193
6.8.4 Image Processor PCB ...... 5-194
6.8.5 IP Memory PCB .............. 5-195
6.8.7 Transfer Belt Motor
Driver PCB ...................... 5-196
6.8.6 Analog Processor PCB .... 5-196
6.8.8 Laser Driver PCB ............ 5-197
6.8.9 Lamp Regulator PCB ......5-199
6.8.10 Enviroment Sensor PCB..5-200
6.8.11 HVT1 ............................... 5-201
6.8.12 HVT2 ............................... 5-202
6.8.13 HVT4 ............................... 5-204
6.8.14 HVT5 ............................... 5-204
6.8.15 ED board A1....................5-205
6.8.16 Interface board B1 ........... 5-206
6.8.17 Preview monitor board .... 5-207
6.9 Paper Deck-K1....................... 5-208
6.10 Paper Deck-J1.........................5-209
6.11 Buffer pass unit C1 .................5-210
7 Upgrading (download) .................... 5-212
7.1 Items to Prepare .....................5-212
7.2 Preparing for the Work........... 5-212
7.3 Making Connections .............. 5-212
7.4 Downloading.......................... 5-214
7.5 After the Work .......................5-215
APPENDIX
CONTENTS
1 General Timing Chart ........................ A-1
2 General Circuit Diagram.................... A-3
3 Paper Deck J1/K1
General Timing Chart ........................ A-7
2 Buffer Pass Unit
General Circuit Diagram.................... A-8
5 Special Tools ...................................... A-9
6 Solvents and Oils ............................. A-12
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CHAPTER 1
GENERAL DESCRIPTION
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2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001
CHAPTER 1 GENERAL DESCRIPTION
1 Specifications
1.1 Type
Body Console
Copyboard Fixed Light source Halogen lamp Lens Fixed lens array Image reading Photocell (BGR 3-line CCD); scanning by mirror with CCD
fixed in place Photosensitive medium OPC drum (60-mm dia.); 4 pc. Reproduction Indirect statophotographic Charging Corona Exposure Laser beam Contrast adjustment Auto Development Toner projection (CMYK) Toner supply Manual (YMC, 750 g; K, 6450 g) Paper source Special front cassette (2 pc.), paper deck, multifeeder Attraction Static electricity (simultaneously with cyan transfer) Transfer Blade (transfer belt) Separation Static electricity Photosensitive drum cleaning Blade Fixing Heat roller (upper, 800 W; lower, 600 W)
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T01-101-01
2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001
1-1
CHAPTER 1 GENERAL DESCRIPTION
1.2 Functions
Type of original Sheets, 3-D object (2 kg max.) Maximum size of original A3 (297 x 420 mm)/11 x 17 (279 x 432 mm) Reproduction ratio Direct (±0.5%); default enlargement/reduction (±1.0%; see
auto ratio selection, zoom Wait time (20ºC) 9 min or less First copy time (A4/LTR) 12 sec or less (A4/LTR) Continuous copying 999 copies max. Copying speed See T01-105-01. Copy size Cassette Maximum: A3 (297 x 420 mm)/11 x 17 (279 x 432 mm)
Multifeeder Maximum: A3 extra length (305 x 457 mm)
Paper deck A4 (210 x 297mm), LTR (216 x 279 mm), 11 x 17 (279 x 432 mm),
Type of Cassette Plain paper (80 to 105 g/m2), transparency (special), copy paper thin paper (64 to 79 g/m2)
Multifeeder Thin paper (64 to 79 g/m2), plain paper (80 to 163 g/m2),
Paper deck Plain paper (80 to 105 g/m2), transparency (special), thin paper (64 to 79 g/m2)
Double-sided Plain paper (105 g/m2; auto double-sided and manual
copy double-sided) Cassette w/o claw, center reference, 550 sheets (of 105 g/m2 paper; approx.) Multifeeder 250 sheets (of 81.4 g/m2 paper; approx.) Paper deck Stack height Paper Deck-J1 205 mm (2000 sheets of
Delivery tray 250 sheets (of 81.4 g/m2 paper; approx.) Image margin Single-sided Double-sided
Non-image width Single-sided Double-sided
Reading resolution 400 dpi (main scanning direction)
Reading resolution 400 dpi (main scanning direction)
Table 1-201); zoom, 25% to 400% (±1.0%, in 1% increments);
Minimum: A5 (148 x 210 mm)/STMT (216 x 139.5 mm)
Minimum: Postcard (A6 non-default)
A3 extra-length (305 x 457 mm), 12 x 18 (305 x 457 mm), B5 (182 x 257 mm), A3 (297 x 420 mm), B4 (257 x 364 mm)
thick paper (106 to 163 g/m2; including cast coated paper and special postcard), extra-thick paper (164 to 253 g; including cast coated paper and postcard), special paper 1/2, transparency (special)
Paper Deck-K1 410 mm (4000 sheets of
Leading edge: 2.5±1.5 mm Leading edge: 2.5±2.0 mm Left/right: 2.0±1.5 mm Left/right: 2.0±1.5 mm Trailing edge: 2.5±1.5 mm Trailing edge: 2.5±2.0 mm
Leading edge: 2.5±1.5 mm Leading edge: 2.5±2.0 mm (in full image, 0.5±0.5 mm) Let/right: 2.0±1.5 mm Left/right: 2.0±1.5 mm (in full image, 0±1.0 mm) (in full image, 0±1.0 mm)
81.4 g/m2 paper)
81.4 g/m2)
(in full in full image, 0.5±0.5 mm)
1-2
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T01-102-01
2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001
CHAPTER 1 GENERAL DESCRIPTION
Density adjustment Manual (9 steps), color AE, BE Color mode ACS, black, full color Color adjustment Color balance, registration, hue, chroma, density area Original mode Text/print photo, text/film photo, text, print photo, film photo,
map, second copy Original detection Size, position Cassette selection Auto paper selection, auto cassette selection Page separation Page separation, free division, enlargement separation,
reduced page composition (requires RDF), double-sided separation (requires RDF)
Auto double-sided Single-sided to double-sided, double-sided to double-sided
(requires RDF), double-sided to single-sided (requires RDF),
page separation double-sided Bind margin Yes (right/left bind, bind width, back only) Frame erase Original, book, sheet Shift Center shift, corner shift, free shift Transparency interleaf Yes One-touch adjustment Yes Interrupt Yes ID mode Yes Auto start Yes Auto clear Yes
(2 min standard; may be changed or disabled in user mode) Auto power-off Yes (2 hr standard; may be changed or disabled in user mode) Pre-heat Yes Area selection/Non-rectangle Yes (requires ED Board-C1)
area selection Marker selection No Synthesis Yes (requires ED Board-C1) Image create Yes (some functions require ED Board-C1) Color create Use (some functions require ED Board-C1) User mode Settings selection Yes
Standard mode change Registration/initialization Mode memory 9 modes: full set, 3; no area, 6 Timer Auto clear time, auto power-off time Density correction Yes Auto gradation correction Yes Background level adjustment Yes Text/photo level Text/photo separation level (7 steps) Zoom fine tuning Yes Cleaning Yes Transparency cassette selection Yes Thin paper cassette selection Use
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T01-102-02
2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001
1-3
CHAPTER 1 GENERAL DESCRIPTION
1.3 Others
1.3.1 Copier
Operating environment Temperature: 15 to 27.5ºC
Humidity: 25% to 75% Atm pressure: 810.6 hPa to 1013.3 hPa (0.8 to 1.0 atm)
Power supply Serial No. 200V LQZxxxxx 208/240V NSXxxxxx (UL) 230V PRXxxxxx (ITA) 230V SCZxxxxx (FRN)
Power supply (rated voltage ±10%) 230V TDLxxxxx (GER)
230V UHBxxxxx (AMS) 230V PRMxxxxx (general) 230V QEBxxxxx (UK) 230V PDQxxxxx (CA)
Power consumption 3 KW or less (during copying, A4, full-color continuous)
0.62 KW (during standby; reference only)
Noise 77 dB (during copying) ISO sound power level
71 dB (during standby) (1 m from machine)
Ozone 0.02 ppm or less 0.05 ppm
(upon installation) (100,000 copies or 1 yr)
Consumables Paper Keep wrapped to protect against humidity.
Toner Avoid direct sunlight, and keep it at 40ºC or lower.
Fixing oil Avoid direct sunlight. Dimensions See F01-103-01. Weight 490.0 kg (body only)
3.7 kg (copyboard)
4.9 kg (editor)
28.5 kg (A4 paper deck)
39.4 kg (A3 paper deck)
1-4
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T01-103-01
2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001
Dimensions
Without Options
2106mm
• With Paper Deck-J1, Feeder, Stapler Sorter, Buffer Path Unit, and Projector
CHAPTER 1 GENERAL DESCRIPTION
100 mm min.100 mm min.
COPYRIGHT
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3052mm
F01-103-01
2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001
1565mm 1565mm
1-5
CHAPTER 1 GENERAL DESCRIPTION
1.4 Default Ratios
Site Reduction Ratio Enlargement Ratio
B4 to A3
0.250 B5R to A4R 1.153
B5 to A4
A3 to A5 0.500 A4R to B4 1.223
A5 to B5
Japan A3 to B5 0.611 A4R to B4 1.414 6R5E B5R to B4
A3 to A4R 0.707 A5 to A3 2.000 B4 to B5R
B4 to A4R 0.815 4.000 A3 to B4 0.865
A4R to B5R
0.250 LGL to 11x17 1.214 0.500 1.294
North America 5R4E
Europe 3R3E A3 to A5 0.500 A5 to A3 2.000
Others A3 to A4R 0.707 A4R to A3 1.414 5R5E B4 to B5R B5R to B4
11x17 to LTRR 0.647 LTRR to 11x17 2.000 11x17 to LGL 0.733 MINIT to LTRR 4.000 LGL to LTRR 0.786 0.250 A4R to A3 1.414
A3 to A4R 0.707 4.000 0.250 B4 to A3 1.153
B5R to A4R B5 to A4
A3 to A5 0.500 A4R to B4 1.223
A5 to B5
B4 to A4R 0.815 A5 to A3 2.000 A3 to B4 0.865 4.000
A4R to B5R
1-6
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T01-104-01
2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001
CHAPTER 1 GENERAL DESCRIPTION
1.5 Copying Speed
Source Side Medium Copying speed
A4/LTR A3/11x17 4R/B4
Cassette 1st Plain paper 50 25 30
Transparency 9 8 Paper deck 1st Plain paper 50 25 30 (B4) Duplex unit 2nd Plain paper 2 0 10 10 Multifeeder 1st Plain paper 35 18 22
2nd Thick paper 16 11 12
Extra-thick paper 13 8 9
Transparency 9 7 8
T01-105-01
The above specifications are subject to change for product improvement.
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CHAPTER 1 GENERAL DESCRIPTION
2 Safety
2.1 Safety of Laser Light
Laser light can be harmful to the human body. The machine’s laser unit is sealed in a pro­tective housing and external covers to prevent escape of laser light to the outside of the ma­chine, protecting the individuals around the machine from the harmful effects of laser light as long as the machine is used in normal ways.
CLASS 1
CLASS 1 LASER PRODUCT
LASER PRODUCT
APPAREIL
APPAREIL A RAYONNEMENT
A RAYONNEMENT LASER DE CLASSE 1
LASER DE CLASSE 1
1-8
LASER KLASSE 1
LASER KLASSE 1
PRODUCTO LASER DE CLASE 1
PRODUCTO LASER DE CLASE 1
APPARECCHIO LASER DI CLASSE 1
APPARECCHIO LASER DI CLASSE 1 IN ACCORDO CON LA NORMA
IN ACCORDO CON LA NORMA CEI 76-2
CEI 76-2
F01-201-01
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2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001
CHAPTER 1 GENERAL DESCRIPTION
2.2 CDRH Ordinance
The Center for Devices and Radiological Health of the US Food and Drug Administration
put into effect an ordinance to govern laser products on August 2, 1976.
The ordinance applied to laser products produced on August 1, 1976, and the sale of laser
products is banned in the US without certification under the ordinance.
The following is the label indicating compliance under the CDRH ordinance, and it must
be attached to all laser products sold in the US.
F01-202-01
A different description may be used for a different product.
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CHAPTER 1 GENERAL DESCRIPTION
2.3 Handling Parts Associated with the Laser Unit
Do not introduce a screwdriver or the like (i.e., with a high degree of reflectance) into the laser path when servicing the areas around the laser unit.
Also, remove watches, rings, and the like to prevent laser light from reflecting to your eyes.
Extra attention is called for when servicing the inside of covers to which the following label is attached.
The machine is equipped with a shutter to cut off the path of laser light. The shutter oper­ates in conjunction with the hopper assembly, and remains open as long as the hopper is set in the machine, closing when the hopper assembly is slid to the front.
It is even more important to heed the foregoing points when the hopper assembly is inside the machine or when a shutter opening tool is fitted (after sliding out the hopper assembly).
1-10
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F01-203-01
2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001
CHAPTER 1 GENERAL DESCRIPTION
COPYRIGHT
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F01-203-02
2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001
1-11
CHAPTER 1 GENERAL DESCRIPTION
3 Names of Par ts
3.1 External View
[1] [2] [3] [4]
[12]
[11]
[5]
[6]
[7][8][9][10]
[1] Copyboard [7] Control key/power switch [2] Control panel [8] Right front cover [3] Editor (accessor y) [9] Cassette 1 [4] Hopper lid (toner supply mouth) [10] Cassette 2 [5] Multifeeder assembly [11] Left front cover [6] Paper deck (accessory) [12] Delivery tray
F01-301-01
1-12
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CHAPTER 1 GENERAL DESCRIPTION
[1] [2] [3] [4]
[5]
[11]
[10]
[9]
[8]
[7]
[12]
[6]
[1] Fixing assembly knob [7] Duplex front feedingassembly [2] Counter [8] Waste toner box (for transfer belt) [3] Front cover switch [9] Fixing/delivery/reversal unit [4] Hopper assembly [10] Fixing oil bottle [5] Transfer unit [11] Ser vice book case [6] Duplex unit [12] Waste toner box (for process unit)
F01-301-02
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2001 CANON INC. 2000 2000 2000 2000 CANON CLC5000 REV.0 JAN. 2001
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