Canon C2030, C2030H, C2025H, C2020, C2020H Basic Operation Guide

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Page 1

ENG

Basic Operation Guide

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ENG

Basic Operation Guide

!FTERåYOUåFINISHåREADINGåTHISåGUIDEåSTOREåITåINåAåSAFEåPLACEåFORåFUTUREåREFERENCEå

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How To Use This Manual

This manual describes the following functions, operations, and maintenance procedures.

Store this manual next to the machine so it can be used when the user encounters trouble operating the machine.

Some functions explained in this manual may require an optional product(s).

Screen shots used in this manual may di er from the ones you actually see.

Contents

How To Use This Manual

Functions that can be operated from the touch panel display of the machine

• Remote UI functions that can operate the machine from a computer

• Printing from a computer

• Routine maintenance procedures

• Clearing paper jams/staple jams

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Things You Can Do with This Machine • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •5

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What This Machine Can Do• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 5

Control Panel and Touch Panel Display • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 7

Customizing a Function Screen • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 9

Changing Settings According to Your Needs • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 10

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Things You Can Do with the Copy Functions • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 11

How to Make a Copy• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 11

Useful Copy Functions • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 13

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Things You Can Do with the Fax Functions• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •21

Sending a Fax • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 21

Useful Fax Functions • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 23

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Things You Can Do with the Scan and Send Functions • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •29

Sending Scanned Documents to an E-Mail, I-Fax, and File Server• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 29

Useful Send Functions • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 31

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Things You Can Do with the Scan and Save Functions• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •37

Storing Scanned Data• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 37

Useful Scan Functions• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 39

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Things You Can Do with the Access Stored Files Functions • • • • • • • • • • • • • • • • • • • • • • • • • • • • •43

Accessing Stored Files• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 43

Useful Print Functions• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 45

Useful File Operation Functions• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 48

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Operating the Machine from a Computer • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •49

Remote UI • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 49

Printing from a Computer • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 51

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Routine Maintenance • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •53

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Loading Paper • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 53

Envelope Feeder Attachment-D1 (Optional)• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 58

Feeder (DADF-AC1)• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 65

Inner Finisher-C1• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 67

Replacing the Toner Cartridge • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 69

Replacing the Waste Toner Container • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 73

Routine Cleaning • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 75

Consumables• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 80

Troubleshooting • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •82

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Clearing Paper Jams • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 82

Reducing the Frequency of Paper Jams • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 103

Clearing Staple Jams• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 104

If Memory Becomes Full during Scanning• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 106

Service Call Message• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 108

Printer/Fax Driver Troubleshooting • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 112

Frequently Asked Questions• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • •113

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Frequently Asked Questions • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 113

Self-Diagnostic Display• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 149

List of Error Codes without Messages • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 151

How to Use the e-Manual• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • 155

How To Use This Manual

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How To Use This Manual

Refer to the following manuals included with your machine according to your needs.

Before Using This Machine

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Describes cautions for using the machine.

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Machine speci cations

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Before Using This Machine

Read this guide first.

0LEASEåREADåTHISåGUIDEåBEFOREåOPERATINGåTHISåPRODUCT !FTERåYOUåFINISHåREADINGåTHISåGUIDEåSTOREåITåINåAåSAFEåPLACEåFORåFUTUREåREFERENCEå

ENG

Setup Guide ●

Describes the settings that should be speci ed  rst after installation

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of the machine.

Settings for using the Send function

• Settings for using the Fax function

• Settings for printing from computers/performing quality control

•

Setup Guide

Basic Operation Guide (This Manual) ●

Includes an overview of the functions of the machine.

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Describes the Copy and Fax functions in an easy to understand

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manner.

Describes the maintenance procedures for the machine and how to

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resolve problems if they occur.

Loading Paper

• Replacing toner

• Clearing paper jams/staple jams

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Troubleshooting Q&A

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!FTERåYOUåFINISHåREADINGåTHISåGUIDEåSTOREåITåINåAåSAFEåPLACEåFORåFUTUREåREFERENCEå

Basic Operation Guide

!FTERåYOUåFINISHåREADINGåTHISåGUIDEåSTOREåITåINåAåSAFEåPLACEåFORåFUTUREåREFERENCEå

ENG

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e-Manual ●

Describes the method for using functions, such as the Copy and

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Send functions, specifying settings, and introduces optional products that you can use to enhance the use of your machine.

Includes “Practical Work ows,” which introduces functions by

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purpose, such as preventing unauthorized copying, etc.

Driver Installation Guide ●

Introduces Windows and Macintosh printer drivers and fax drivers,

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etc.

Printer Driver Installation Guide

• Mac Printer Driver Installation Guide

• Fax Driver Installation Guide

• Mac Fax Driver Guide

•

How To Use This Manual

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.

Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings.

Indicates a caution concerning operations that may lead to injury to persons if not performed correctly. To use the machine safely, always pay attention to these cautions.

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine or property.

Indicates a clari cation of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.

Indicates an operation that must not be performed. Read these items carefully, and make sure not to perform the described operations.

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hings You Can Do with This Machine

What This Machine Can Do

Revolutionary Documentation Work with an Evolving Multitasking Machine

Send Outside the Company

Original

Color Scan

Function

Fax

Function

Send

Copy

Function

MEAP

Function

Telephone Line

Fax

Internet

I-Fax

Function

LAN

Copy/Print

E-Mail

Remote UI

Function

In-Company

The imageRUNNER ADVANCE C2030/C2030H/C2025H/C2020/C2020H incorporates a rich array of input and output features that can greatly enhance your e ciency. Equipped with features that meet the needs of document work in a digitized o ce, the imageRUNNER ADVANCE C2030/C2030H/C2025H/C2020/ C2020H represents the ultimate in a color digital multitasking machines.

Computer

File Server E-Mail

C o p y

● F a x*1

You can make two-sided copies from one-sided originals or copy two pages onto one side of the paper to reduce printing cost. There are other modes such as the Collate modes. (p. 11)

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Scanned documents as well as stored  les and computer data can be sent by facsimile. You can also send documents to multiple addresses and forward received facsimiles to another destination. Also, by using the Remote Fax sending function, you can share the Fax function on the same network. (p. 21)

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Send Documents (E-Mail/Fax/I-Fax/File

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Servers)*

You can send scanned documents by e-mail or I-fax, as well as store them on a network  le server. (p. 29)

Use Memory Media

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You can scan and store documents in memory media connected to the USB port on the machine. You can also print stored  les directly from the memory media. (P.37, P.43)

Things You Can Do with This Machine

Use Network*2

●

You can use the Advanced Box (*) of another imageRUNNER ADVANCE machine accessible on the network to store scanned originals and print stored  les. (P.37, P.43)

A storage location that can handle  le formats that can also be used

on a computer.

Print Secured File*2

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You can send print data protected with a PIN from a computer to the machine. This data can be printed only by entering the correct PIN on the machine. This enables you to print without unauthorized people viewing your data. (See e-Manual > Secured Print.)

Use Remote Scanner

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You can use this machine as a remote scanner by TWAIN compatible computer software. You can scan up to A3 in size at a resolution of 600 x 600 dpi. (See e-Manual > Scanner.)

Printing a Fax*1/I-Fax*2  le in the Memory RX

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inbox

If Memory RX is set, documents received by Fax/I-Fax function are not printed, but stored in the Memory RX Inbox. You can print the stored  les whenever necessary. This can help prevent outputs being forgotten at the machine. (See e-Manual > Fax/I-Fax Inbox.)

View Web Page*1

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You can use this device to browse Web pages from the touch panel display of the machine or print displayed information. (See e-Manual > Web Access.)

*1 Indicates functions, which require an optional product(s). *2 Indicates functions, which require an optional product(s), depending on the region.

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Control Panel and Touch Panel Display

㪨㫌㫀㪺㫂

Main Menu key

Press to return to the Main Menu screen.

Touch Panel Display

The settings screen for each function is shown on this display. You can operate the machine by touching the screen. Six function keys are displayed by default.

Numeric keys

Press to enter numeric values.

111213

Main Power Indicator

Lights when the main power is turned ON.

Error Indicator

Flashes or lights if there is an error in the machine.

Processing/Data Indicator

Flashes or blinks green when the machine is performing operations, and maintains a steady green light when I-fax or fax data is stored in memory.

Control Panel Power Switch (Sub Power Supply)

Press to set or cancel the Sleep mode. For more information about Sleep mode, see p. 145.

USB Port

Port for USB memory media.

Settings/Registration key

Press to register or specify function settings.

Counter Check key

Press to display the copy and print count totals on the touch panel display.

Stop key

Press to stop the job in progress.

Edit Pen

Use to operate the touch panel display.

Start key

Press to start an operation.

Clear key

Press to clear entered values or characters.

Reset key

Press to restore the standard settings of the machine.

ID (Log In/Out) key

Press to log in/out when a login service is set.

Brightness Adjustment Dial

Use to adjust the brightness of the touch panel display.

Volume Settings key

Press to display the screen for adjusting settings, such as the transmission volume and fax sending/receiving alarm volume.

Status Monitor/Cancel key

Press to check the job status or cancel the print jobs.

Quick Menu key

Press to display previously registered functions.

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If the touch panel display is turned OFF

●

If nothing appears on the touch panel display after the main power switch is turned ON, press the control panel power switch.

If you want to check or change the job status

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Press (Status Monitor/Cancel) on the control panel to check the job status or cancel print jobs. Also, you can check the status of the machine, such as the amount of paper remaining in the paper deck.

Use Quick Menu

●

If functions that are frequently used are set in the Quick Menu beforehand, you can recall the functions by pressing (Quick Menu). If you are using a login service, the Quick Menu screen set for each user appears. To register a function in the Quick Menu, set the function and press [Register to Quick Menu] from .

Things You Can Do with This Machine

㪨㫌㫀㪺㫂

Logging In/Out

●

If you are managing the machine with a login service, such as Department ID Management or SSO-H (Single Sign-On H), a login screen appears. If the login screen appears, enter the Department ID and password or the user name and password → press (Log In/Out) or [Log In] on the screen. Press (Log In/Out) or [Log Out] after you  nish using the machine to log out.

Selecting Each Function

●

If (Main Menu) on the control panel is pressed, the Main Menu screen is displayed. To use a function, select it from the Main Menu screen.

Use Help

●

If is displayed on the top right of the function setting screen, press to check the explanation of the function or how to specify settings.

Page 10

Customizing a Function Screen

You can specify settings for the displayed screen by pressing on the top right of the screen. To specify this settings, you must log in to the machine as an administrator.

The items displayed when is pressed may di er, depending on the function.

Change Main Menu Display

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[Main Menu Button Display Settings]

•

If authentication function is used, items displayed may di er or may not be available, depending on the login user’s privileges.

You can set the number and layout of the buttons displayed on the Main Menu screen.

•

[Main Menu Wallpaper Settings]

You can set the wallpaper for the Main Menu screen.

•

[Other Main Menu Settings]

You can set whether the shortcut for the following modes are displayed on the Main Menu screen.

(Language/Keyboard Switch)

• [Display [Settings/Reg. Shortcut]]

• [Display [Show All]]

•

Place Frequently Used Functions in a Visible Location

■

You can display up to two shortcut for functions on the top of the screen. To set, select [Top Buttons Settings] after pressing on the top right of the Main Menu screen.

Example of the Customized Screen

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Place Frequently Used Features for Easy Access

You can register shortcuts to frequently used modes in [Options] of each function (Copy, Fax, or Scan and Send). Registered shortcuts appear on the Basic Features screen for that function.

Example of Registration

Page 11

Changing Settings According to Your Needs

The machine provides various settings that enable you to use it more conveniently and easily. You can register or change the settings according to your needs.

Things You Can Do with This Machine

Preferences

●

You can specify basic settings for using the machine, such as changing the paper size to load, changing the default screen to display, setting the date and time, setting the time it takes to enter the low power mode, and specifying the settings to connect to a network.

Adjustment/Maintenance

●

You can specify settings for using the machine more comfortably, such as adjusting the density and color balance, and cleaning the feeder.

Function Settings

●

You can specify and register settings for using each function more conveniently, such as registering shortcut buttons for the Copy function, setting automatic redialing for the Fax function, and setting the maximum data size to send via e-mail.

Set Destination

●

You can register fax and e-mail destinations in the address book. In addition to registering frequently used destinations, you can also register multiple destinations as a group, enabling you to send to those destinations at the same time. You can also register di erent types of destinations (e-mail and  le server) as a group.

Management Settings

●

You can set the administrator settings for managing the machine. This enables you to set an ID and password for each department, manage con dential information, and count the number of pages printed for each ID. You can also register licenses and certi cates.

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Things You Can Do with the Copy Functions

How to Make a Copy

This section describes the ow of basic copy operations.

Placing Originals

Place the original in the feeder or the platen glass.

Placing originals in the feeder

Adjust the slide guides to t the size of your originals. Neatly place your originals with the side to be copied face up.

Placing originalson the platen glass

Selecting Function

Select [Copy] from the Main Menu screen.

Press [Copy].

Basic Features screen for [Copy] is displayed.

Open the feeder/platen cover.

Place your originals face down.

Gently close the feeder/platen cover.

If a log in screen for Department ID Management or SSO-H appears, you must enter the applicable authentication information (ID, password/PIN). If the Card Reader-C1/Copy Card Reader-F1 is installed, rst insert a control card.

You can set various copying functions. For more information, see p. 13 to p. 20 in this manual.

Page 13

Setting the Number of Copies

Start Copying

Things You Can Do with the Copy Functions

Enter the number of copies.

Press the numeric keys to enter the desired copy quantity (1 to 999).

If you make a mistake when entering values, press

(Clear) and enter the correct value.

After specifying the settings, press (Start).

Press (Start).

If the following screen appears, press (Start) to scan the next original. After all of the originals are scanned, press [Start Copying]

The speci ed copy quantity appears on the screen, as shown below.

When copying is complete, remove your originals.

If a login service, such as Department ID Management or SSO-H has been set, press In/Out) to log out.

(Log

Page 14

Useful Copy Functions

To use Copy functions, press [Copy] on the Main Menu screen. This section describes the main functions on the Basic Features screen of the Copy function. For more information on the functions, see e-Manual > Copy.

[Select Color]

Select the Color Mode

Select the Full Color/Black/Single Color/Two Colors mode. You can also set the machine to automatically select a color mode according to the original.

[Select Paper]

Select the Paper Source

You can select the paper size/type and the paper source. You can also set the machine to automatically recognize the original size and the copy ratio, and then copy.

[Copy Ratio]

Specify the copy ratio for a copy job.

You can change the copy ratio by enlarging/reducing a copy to a preset paper size, or by entering a value to specify a desired copy ratio.

[Copy Sample]

Check Finishing of Copies Before Copying Multiple Sets

You can check the copy result of one set before making multiple sets of copies. You can also copy a speci ed page.

Page 15

[Interrupt]

Rush Copy Priority

You can temporarily stop the current copy job and give priority to a rush copy.

Things You Can Do with the Copy Functions

Page 16

Useful Copy Functions

This section describes the functions you can use on the [Options] (1/4) screen of the Copy function. For more information on the functions, see e-Manual > Copy.

The [Options] screen is divided into four screens. Pressing

or on the bottom of the screen displays the next or previous screen.

[Favorite Settings]

Set Multiple Copy Features With Ease

[Book 2 Pages]

Copy an Open Book onto 2 Sheets of Paper

You can register frequently used copy settings, and recall the registered settings for future use.

[Previous Settings]

Recalling Previous Copy Jobs

You can recall the three most recent copy jobs, and make copies using the recalled copy settings.

You can copy facing pages in a book onto separate sheets of paper.

[2-Sided]

Make Copies on Front and Back Sides of Paper

You can make one-sided copies from two-sided originals, or make two-sided copies of your originals.

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Functions with this mark require an optional product(s).

[N on 1]

Copy Multiple Documents onto 1 Page

You can reduce multiple pages of the original to copy onto a single page. You can also change the order of the page layout.

[Job Build]

Scan Multiple Documents Separately and Copy Together

[Finishing]

Collating Copied Sheets

You can collate copies in page order or into groups of the same page.

[Staple]

Staple Copied Sheets

Things You Can Do with the Copy Functions

You can scan originals that are too many to be placed at once, by dividing them into multiple batches. After all originals are scanned, copying is started.

You can staple the printed sheets. You can select the stapling [Finishing].

If the Inner Finisher is attached to the machine, [Staple] appears on the

[Finishing] screen.

Page 18

Useful Copy Functions

This section describes the functions you can use on the [Options] (2/4) screen of the Copy function. For more information on the functions, see e-Manual > Copy.

The [Options] screen is divided into four screens. Pressing

or on the bottom of the screen displays the next or previous screen.

[Di erent Size Originals]

Copy Documents of Di erent Sizes at Once

You can make copies of di erently sized originals at the same time without separating the documents. If the paper setting is set to Auto, the machine automatically selects the appropriate paper size.

[Secure Watermark]

Prevent Unauthorized Copying

You can embed hidden text, such as “CONFIDENTIAL” in the background of copies. The embedded text appears when the copies are printed, helping prevent unauthorized copying and information leakage.

[Density]

Change Density and Copy

Change the exposure. You can press to make the exposure darker or machine to automatically adjust the exposure.

to make the exposure lighter. You can set the

[Transparency Cover Sheets]

Insert Paper Between Transparencies

The machine automatically interleaves a sheet of paper between each transparency when copying onto transparencies.

Page 19

Functions with this mark require an optional product(s).

[Original Type]

Copy Photos Clearly

Image quality for scanning is adjusted according to the type of original, such as [Text], [Text/Photo/Map], or [Photo Printout].

Things You Can Do with the Copy Functions

Page 20

Useful Copy Functions

This section describes the functions you can use on the [Options] (3/4 and 4/4) screen of the Copy function. For more information on the functions, see e-Manual > Copy.

The [Options] screen is divided into four screens. Pressing

or on the bottom of the screen displays the next or previous screen.

[Page Numbering]

Copy with page numbers.

You can copy with page numbers, and specify the size, position, or direction of the page number.

[Watermark]

Copy With Characters or Symbols

This mode enables you to copy a watermark and user-de ned text onto the output. You can specify the size, position, or direction of the watermark.

[Print Date]

Copy the date onto the output.

You can copy the date (day, month, and year) onto the output. You can specify the size, position, or direction of the date.

[Erase Frame]

Erase Shading and Bindings From Documents

This mode enables you to erase shadows that appear when scanning various types of originals. You can also erase shadows of the punch holes.

Page 21

Useful Copy Functions (Last Page)

[Sharpness]

Copy With Clear Text and Illustrations

This mode enables you to adjust the image quality for copying. You can use this mode when you want to soften and sharpen text, lines, or the outline of the image.

Things You Can Do with the Copy Functions

[Shift]

Shift Image and Copy

This mode enables you to make copies with the entire image shifted to the center or a corner. You can use the numeric keys to specify the location.

[Gutter]

Add Gutter

This mode enables you to make copies with the entire original image shifted by a designated width to create a margin on the copies. You can set di erent width values for each side of the paper.

Page 22

Things You Can Do with the Fax Functions

Sending a Fax

This section describes the ow of basic fax operations. An optional product is required to use the Fax function.

Placing Originals

Place the original in the feeder or on the platen glass.

Placing originals in the feeder

Adjust the slide guides to t the size of your originals. Neatly place your originals with the side to be copied face up.

Placing originals on the platen glass

Open the feeder/platen cover.

Selecting Function

Select [Fax] from the Main Menu screen.

Press [Fax].

Basic Features screen for [Fax] is displayed.

Place your originals face down.

Gently close the feeder/platen cover.

You can set various facsimile functions. For more information, see p. 23 to p. 28 in this manual.

Page 23

Specify the Destination

Enter the fax number using the numeric keys.

Enter the fax number.

If you want to enter two or more fax numbers, press [OK] → enter the next destination.

Start Sending the Fax

Things You Can Do with the Fax Functions

After specifying the settings, press (Start).

Press (Start).

If the following screen appears, press (Start) to scan the next original. After all of the originals are scanned, press [Start Sending].

You can specify the destination using the one-touch buttons or [Address Book]. For more information on storing the destination, see eManual > Sending/Receiving a Fax.

When sending is complete, remove your originals.

If a login service, such as Department ID Management or SSO-H has been set, press (Log In/Out) to log out.

Page 24

Useful Fax Functions

To use the Fax functions, press [Fax] on the Main Menu screen. This section describes the main functions on the Basic Features screen of the Fax function. For more information on the functions, see e-Manual > Sending/Receiving a Fax. An optional product is required to use the Fax function.

[Details]

Check the Detailed Information for the Destination

You can check the detailed information for the destination selected from the Address Book. You can change the new destination.

[Tone]

Fax Information Services

Press [Tone] to temporarily set the machine for tone dialing to use various fax information services.

[Delete Dest.]

Delete Speci ed Destination

You can delete the selected destination from the destination list.

[Previous Settings]

Recall Previous Settings and Fax

You can recall the three most recent destinations or fax settings, and send a fax using the recalled destination and settings.

Page 25

[Resolution]

Clearly Scan Text and Images in Documents and Send

If the resolution is high, you can send  ne text and images clearly. If the resolution is low, the data size becomes smaller and you can reduce the time it takes to send.

[Select Scan Size]

Select the Paper Size

[Address Book]

Set Frequently Used Destinations with Ease

Things You Can Do with the Fax Functions

You can store frequently used destinations in the Address Book.

[One-Touch]

Quickly Set Destinations

You can select the original scanning size. If you press [Auto], the machine automatically recognizes the size of the original when scanning.

[On-Hook]

Use Fax Information Service

When using the fax information service, you can perform operations, such as entering fax numbers while listening to the automated audio response from the speaker of the machine.

If a frequently used destination is stored in a one-touch button, you can specify the destination quickly.

[Set Details]

Sending with a Subaddress

You can send or receive fax documents with increased security by attaching a subaddress and a password to your fax transactions.

[Set Details] appears when you enter the fax number. *

Page 26

Useful Fax Functions

This section describes the main functions in [Options] of the Fax function. For more information on the functions, see e-Manual > Sending/Receiving a Fax. The [Options] screen is divided into two screens. Press or on the bottom of the screen to display the next or previous screen. An optional product is required to use the Fax function.

[2-Sided Original]

Automatically Scan Front and Back Sides of Documents

Set to send two-sided originals. You can select [Book Type] or [Calendar Type].

[Di erent Size Originals]

Fax Documents of Di erent Sizes at Once

[Density]

Change Density and Send a Fax

Change the exposure. You can press to make the exposure darker or to make the exposure lighter. You can set the machine to automatically adjust the exposure.

You can scan and fax di erently sized originals as one group.

Page 27

Functions with this mark require an optional product(s).

[Sender Name (TTI)]

Show Sender Name and Send a Fax

You can register a department name or personal name in advance, and display it on the destination fax machine.

Set the Sender Name after specifying the destination. *

[Preview]

Con rm Content of Scanned Documents Before Faxing

This mode enables you to preview the scanned data of your originals and to check the page count before sending a fax. You can also delete a speci ed page.

Things You Can Do with the Fax Functions

[Select Line]

Specify the Telephone Line

You can select the telephone line to use for sending a facsimile.

Set the telephone line after specifying the destination. *

[Direct Send]

Send Fax to Destination Correctly

[Delayed Send]

Send Fax at a Speci ed Time

This mode enables you to store a send job in memory, and have it sent at a later time. You can specify from the current time to 23:59.

Check that the recipient can receive the facsimile, and then start scanning the originals. You can directly send without storing the original in memory.

Page 28

Useful Fax Functions

You can forward received fax documents to a speci ed destination automatically, or set the machine to store them in the Memory RX Inbox. This section describes the  ow of operations when the machine receives fax documents. An optional product is required to use the Fax function.

Forwarding Settings

●

You can set the machine to automatically a forward received fax to a speci ed destination. You can also specify the date and time for forwarding.

To set Forwarding Settings, specify the following settings in advance.

■

1. Press (Settings/Registration).

2. Press [Function Settings] → [Receive/Forward] → [Common Settings].

3. Press [Forwarding Settings] → [Register] → set the forwarding conditions.

4. Press [OK].

Memory Lock

●

This mode enables you to temporarily store the received fax in the Memory RX Inbox. You can print or send stored fax documents.

To set Memory RX Inbox Settings, specify the following settings in advance.

■

1. Press (Settings/Registration).

2. Press [Function Settings] → [Receive/Forward] → [Common Settings].

3. Press [Set Fax/I-Fax Inbox] → select [On] for <Use Fax Memory Lock>.

4. Press [OK].

Page 29

Processing Received Fax Documents

●

When the machine receives fax documents, they are processed as shown below:

Send

Memory RX Inbox

Receive Fax

Forwarding Settings

O

Memory Lock

Setting

O

Useful Fax Functions (Last Page)

Things You Can Do with the Fax Functions

If Forwarding Settings and Use Fax Memory Lock are set to 'On', fax documents are forwarded to the speci ed destination. The received fax documents can be stored in the Con dential Fax Inbox by specifying the Con dential Fax Inbox as the forwarding destination. You can print the fax documents stored in the Con dential Fax Inbox whenever necessary. For more information on the Con dential Fax Inbox, see e-Manual > Fax/I-Fax Inbox.

To Print a Fax Document in the Memory RX Inbox:

●

Press [Fax/I-Fax Inbox] on the Main Menu.

1. Press [Fax/I-Fax Inbox] → [Memory RX Inbox] → [Memory RX Inbox].

2. Select the fax document that you want to print → press [Print].

3. Press [Start Printing].

You can also send stored fax documents in the Memory RX Inbox. For more information, see e-Manual > Fax/I-Fax Inbox.

Page 30

Things You Can Do with the Scan and Send Functions

Sending Scanned Documents to an E-Mail, I-Fax, and File Server

This section describes the ow of basic scan and send operations. If you are using the imageRUNNER ADVANCE C2020, depending on the region, an optional product may be required to use the Send function.

1 2

Placing Originals

Selecting Function

Place the original in the feeder or on the platen glass.

Placing originals in the feeder

Adjust the slide guides to t the size of your originals. Neatly place your originals with the side to be copied face up.

Placing originals on the platen glass

Open the feeder/platen cover.

Select [Scan and Send] from the Main Menu screen.

Press [Scan and Send].

Basic Features screen for [Scan and Send] is displayed.

Place your originals face down.

Gently close the feeder/platen cover.

You can set various send functions. For more information, see p. 31 to p. 36 in this manual.

Page 31

3 4

Specify the Destination

Start Sending

Press [Address Book] → select the destination → press [OK].

Press [Address Book].

If you are sending to only one destination, select a destination.

If you are sending to multiple destinations, select the destinations → press [OK].

Things You Can Do with the Scan and Send Functions

After specifying the settings, press (Start).

Press (Start).

If the following screen appears, press (Start) to scan the next original. After all originals are scanned, press [Start Sending].

For more information on storing the destination in the address book, see e-Manual > Scan and Send.

You can specify the destination using the onetouch buttons or frequently used settings. Also, if you want to send to a new destination not yet stored, press [New Destination] → enter the destination.

When scanning is complete, remove your originals.

If a login service, such as Department ID Management or SSO-H has been set, press (Log In/Out) to log out.

Page 32

Useful Send Functions

To use the Send functions, press [Scan and Send] on the Main Menu screen. This section describes the main functions on the Basic Features screen of the Scan and Send function. For more information on the functions, see e-Manual > Scan and Send. If you are using the imageRUNNER ADVANCE C2020, depending on the region, an optional product may be required to use the Send function.

[Address Book]

Set Frequently Used Destinations With Ease

[New Destination]

Enter New Destinations

You can store frequently used e-mail, I-fax, or  le server destinations in the Address Book.

[One-Touch]

Quickly Set Destinations

If the frequently used destination is stored in a one-touch button, you can specify the destination quickly.

This mode enables you to specify a new destination not stored in the Address Book or one-touch buttons.

[Previous Settings]

Recall Previous Settings and Send Settings

You can recall the three most recent destinations or send settings, and then send using the recalled destination or settings.

Page 33

[Favorite Settings]

Set Multiple Send Features With Ease

You can register frequently used destination and settings. You can recall the registered settings for future use.

[Select Color]

Select the Color Mode

[Select Scan Size]

Select the Paper Size

Things You Can Do with the Scan and Send Functions

You can select the original scanning size. If you press [Auto], the machine automatically recognizes the size of the original when scanning.

[File Format]

Select File Format and Send

You can select the Full Color, Grayscale, or Black-and-White mode. You can also set the machine to automatically select a color mode according to the original.

[Resolution]

Clearly Scan Text and Images in Documents and Send

If the resolution is high, you can send  ne text and images clearly. If the resolution is low, the data size becomes smaller and you can reduce the time it takes to send.

If you are sending to an e-mail address or  le server, you can specify the  le format. You can select from PDF, XPS, JPEG, or TIFF.

Page 34

Useful Send Functions

[Cc/Bcc]

Specify e-mail address destinations for the Cc and Bcc addresses in addition to the destination for the documents.

In addition to the destination for the documents, you can specify email address destinations for the Cc and Bcc addresses.

[Details]

Check the Detailed Information for the Destination

You can check the detailed information for the destination selected from the destination list. You can also change the new destination.

[Delete Dest.]

Delete Speci ed Destination

You can delete a selected destination from the destination list.

[Send to Myself]

Send Documents to Your Own e-mail Address

You can specify your e-mail address as the destination.

[Send to Myself ] appears if SSO-H is set as the login service. *

Page 35

Functions with this mark require an optional product(s).

Things You Can Do with the Scan and Send Functions

[Trace & Smooth]

Send Files That Can Be Edited by Illustration Software

This mode enables you to convert the text and the graphics to scalable outline data. The outline data (Trace) can be extracted and used in a speci c illustrator software.

[OCR (Text Searchable)]

Send Text Searchable Files

[Encrypt]

Encrypt Scanned Documents to Send

You can convert a scanned original into a PDF  le and set a password for it. You can also restrict print and edit functions.

Divide Large Data and Send

This mode enables you to perform OCR on a scanned original to create a  le with searchable text, and then send the  le. You can use the text as a text data.

The data is divided into multiple parts before being sent if the size of the data being sent exceeds the value set for the maximum data size. Check that the recipient can combine the divided data before setting this mode.

To specify the <Divide Data> settings, press [New Destination] →

[E-Mail].

Page 36

Useful Send Functions

This section describes the main functions on the Basic Features screen of the Scan and Send function. For more information on the functions, see e-Manual > Scan and Send. The [Options] screen is divided into three screens. Press or on the bottom of the screen to display the next or previous screen. If you are using the imageRUNNER ADVANCE C2020, depending on the region, an optional product may be required to use the Send function.

[2-Sided Original]

Automatically Scan Front and Back Sides of Documents

Set to send two-sided originals. You can select [Book Type] or [Calendar Type].

[Book 2 Pages]

Send an Open Book onto 2 Sheets of Paper

[Erase Frame]

Erase Shading and Bindings From Documents

This mode enables you to erase shadows that appear when scanning various types of originals. You can also erase the shadows of the punch holes.

[Density]

Change Density and Send

You can send facing pages in a book onto separate sheets of paper.

Change the exposure. You can press to make the exposure darker or to make the exposure lighter. You can set the machine to automatically adjust the exposure.

[Dierent Size Originals]

Send Documents of Dierent Sizes at Once

You can scan and send dierently sized originals fed together in one group.

Page 37

[Preview]

Con rm Content of Scanned Documents Before Sending

Useful Send Functions (Last Page)

Functions with this mark require an optional product(s).

Things You Can Do with the Scan and Send Functions

This mode enables you to preview the scanned data of your originals and to check the page count before sending your document. You can also delete a speci ed page.

[Auto (OCR)]

Automatically Put File Name on Document to Be Sent

When [PDF (OCR)] is set as the  le format, you can set the machine to automatically extract the  rst line of text in the document for use as its  le name.

Page 38

Things You Can Do with the Scan and Save Functions

Storing Scanned Data

This section describes the basic ow of operations for scanning an original and saving it as a le. This section describes an example of how to store scanned data in memory media. If you are using the imageRUNNER ADVANCE C2020, depending on the region, an optional product may be required to use the Advanced Box of other imageRUNNER ADVANCE series machines on the network.

Placing Originals

Place the original in the feeder or on the platen glass.

Placing originals in the feeder

Adjust the slide guides to t the size of your originals. Neatly place your originals with the side to be copied face up.

Placing originals on the platen glass

Open the feeder/platen cover.

Selecting Function

Select [Scan and Store] from the Main Menu screen.

Press [Scan and Store].

Select [Memory Media] from the screen where you can select the type of storage location.

Place your originals face down.

Gently close the feeder/platen cover.

To use memory media, specify the following settings in advance.

•

1. Press (Settings/Registration).

2. Press [Preferences] → [Display Settings] → [Store Location Display Settings].

3. Select [On] for <Memory Media>.

4. Press [OK].

To save the scanned data to memory media, connect a USB memory to the USB port.

• For information on the supported memory media, see e-Manual > Scan and Store.

• To access the Network (Advanced Box) see "Setting Up an Advanced Box on the Network" in the Setup Guide.

•

Page 39

Select Storage

Start Scanning

Specify memory media that you want to store the  le in.

Select the memory media.

Press [Scan].

The Scan screen is displayed.

You can set various scan functions. For more information, see p. 39 to p. 42 in this manual.

After specifying the settings, press (Start).

Press (Start) .

When scanning is complete, remove your originals.

If the following screen appears, press (Start) to scan the next original. After all originals are scanned, press [Start Storing].

Things You Can Do with the Scan and Save Functions

When scanning is complete, remove your originals.

If a login service such, as Department ID Management or SSO-H has been set, press (Log In/Out) to log out.

Page 40

Useful Scan Functions

To scan the original and store it, press [Scan and Store] on the Main Menu screen. This section describes the basic operations you can perform using the Scan and Store function. For more information on the functions, see e-Manual > Scan and Store. If you press [Scan] after selecting the storage location, the screen below appears. If you are using the imageRUNNER ADVANCE C2020, depending on the region, an optional product may be required to use the Advanced Box of other imageRUNNER ADVANCE series machines on the network.

[Select Color]

Select the Color Mode

[Favorite Settings]

Set Multiple Scan Features With Ease

You can select the Full Color or the Black mode. You can also set the machine to automatically select a color mode according to the original.

[Resolution]

Scan Fine Text and Image

If the resolution is high, you can store  ne text and images clearly. If the resolution is low, the data size becomes smaller.

You can register frequently used scan settings. You can recall the registered settings for future use.

[Scan Size]

Select the Scanning Size

You can select the original scanning size. If you press [Auto], the machine automatically recognizes the size of the original when scanning.

Page 41

[File Format]

Specify the File Format and Scan

[Back to Default Set]

Clear the Settings

Things You Can Do with the Scan and Save Functions

You can set a  le format, such as a PDF format to the scanned document so that it can be accessed from your computer.

[File Name]

Specify the File Name and Scan

You can specify a  le name for the data to be scanned.

[Original Type]

Scan Photos Clearly

This mode is useful if you want to clear all settings and reset the settings. All settings are cleared.

[2-Sided Original]

Automatically Scan Front and Back Sides of Documents

Set to scan two-sided originals. You can select [Book Type] or [Calendar Type].

[Copy Ratio]

Changing the Scan (Zoom) Ratio

Image quality for scanning is adjusted according to the type of original, such as [Text], [Text/Photo/Map], or [Photo Printout].

You can change the scan (zoom) ratio by enlarging/reducing a scanned document to a preset paper size, or by entering a value to specify a desired scan ratio.

Page 42

Useful Scan Functions

This section describes things you can do with [Options] for Scan and Store. If you are using the imageRUNNER ADVANCE C2020, depending on the region, an optional product may be required to use the Advanced Box of other imageRUNNER ADVANCE series machines on the network.

[Book 2 Pages]

Scan an Open Book onto 2 Sheets of Paper

[Di erent Size Originals]

Scan Documents of Di erent Sizes at Once

You can scan facing pages in a book one sheet at a time.

[Erase Frame]

Erase Borders and Binding Holes from Documents

This mode enables you to erase shadows that appear when scanning various types of originals. You can also erase shadows of the punch holes.

You can scan di erently sized originals as one group.

[Job Build]

Scan Multiple Documents and Store as a File

You can scan originals that are too many to be placed at once, by dividing them into multiple batches. You can store after all of the originals are scanned.

Page 43

[Density]

Change the Exposure and Scan

Change the exposure. You can press to make the exposure darker or to make the exposure lighter. You can set the machine to automatically adjust the exposure.

Useful Scan Functions (Last Page)

Things You Can Do with the Scan and Save Functions

[Sharpness]

Scan With Clear Text and Illustrations

This mode enables you to adjust image quality for scanning. You can use this mode when you want to soften and sharpen text, lines, or the outline of the image.

Page 44

Things You Can Do with the Access Stored Files Functions

Accessing Stored Files

This section describes the ow of basic operations to print stored data. The procedure for storing to memory media is used here as an example. If you are using the imageRUNNER ADVANCE C2020, depending on the region, an optional product may be required to use the Advanced Box of other imageRUNNER ADVANCE series machines on the network.

Selecting Function

Select [Access Stored Files] from the Main Menu screen.

Press [Access Stored Files].

Select Storage

Specify the storage location for the le.

Select [Memory Media] from the Storage Selection screen.

Select the desired memory media.

Page 45

Select File

Start Printing

Select the  le to print → press [Print].

Select the  le to print.

Press [Print].

After specifying the settings, press [Start Printing].

Things You Can Do with the Access Stored Files Functions

Press [Start Printing].

You can set various print settings on the screen displayed when [Change Print Settings] is pressed. For more information, see p. 45 to p. 47 in this manual.

The Print screen is displayed.

When printing is complete, the display returns to the memory media selection screen.

If a login service, such as Department ID Management or SSO-H has been set, press (Log In/Out) to log out.

Page 46

Useful Print Functions

To print stored  les, press [Access Stored Files] on the Main Menu screen. This section describes the basic operations you can perform using the Access Stored Files function. For more information on the functions, see e-Manual > Access Stored Files. If you press [Print] after selecting the storage location, the screen below appears. An optional product is required to print PDF  les.

[Select Color]

Select the Color Mode

Select the Full Color/Black mode. The Auto (Color/Black) mode enables the machine to automatically select a color mode or Blackand-White mode according to the  le.

[Favorite Settings]

Set Multiple Print Features With Ease

This mode enables you to register frequently used print settings. You can recall the registered settings for future use.

[Select Paper]

Select the Color Mode

You can select the paper size, type and the paper source. Also, you can set the machine to automatically recognize the original size and the copy ratio, and then print.

[Change No. of Copies]

Change the Number of Prints

This mode is available only when multiple  les are selected. You can change the number of print sets.

If a  le is selected, you can change the number of prints by pressing

- (numeric keys).

Page 47

[2-Sided Printing]

Print on Front and Back Sides of Paper

This mode enables you to print successive pages of a stored  le on both sides of a sheet of paper.

Functions with this mark require an optional product(s).

Things You Can Do with the Access Stored Files Functions

[Finishing]

Collating Printed Sheets

You can collate the printed sheets in page order or into groups of the same page.

[Staple]

Staple Printed Sheets

You can staple the printed sheets. You can select the stapling location.

If the Inner Finisher is attached to the machine, [Staple] appears on the

[Finishing] screen.

Page 48

Access Stored Files (Last Page)

Useful Print Functions

This section describes the main functions in [Options] that you can use when printing a PDF  le stored in [Access Stored Files]. For more information on the functions, see e-Manual > Access Stored Files. If you are using the imageRUNNER ADVANCE C2020, depending on the region, an optional product may be required to use the Advanced Box of other imageRUNNER ADVANCE series machines on the network. An optional product is required to print PDF  les.

[Match Paper Size]

Enlarge/Reduce an Image to Match the Paper Size

You can enlarge/reduce a PDF  le image to match the paper size.

If you are printing a JPEG or TIFF  le, [Enlarge/Reduce] is displayed on

the Options screen.

[N on 1]

Reduce Multiple Pages To Print Onto a Single Page

You can reduce multiple pages of a  le to print onto a single page. You can also change the order of the layout.

Page 49

Useful File Operation Functions

To perform various operations on stored  les, press [Access Stored Files] on the Main Menu screen. This section describes the functions you can use to edit stored  les. Select the  le that you want to edit from the list of stored  les, press [Edit File], and the following screen is displayed. If you are using the imageRUNNER ADVANCE C2020, depending on the region, an optional product may be required to use the Advanced Box of other imageRUNNER ADVANCE series machines on the network.

[Add Files (Scan and Store)]

Add Files

You can scan the original and store the new  le in the selected storage location.

[Details]

Check Detailed Information for Stored Files

You can check the detailed information for the stored  le.

Things You Can Do with the Access Stored Files Functions

[Delete]

Delete Stored Files

You can delete stored  les. You can erase unnecessary  les and arrange the storage location.

Page 50

Operating the Machine from a Computer

Remote UI

The Remote UI (User Interface) is preinstalled software in the machine that enables you to access the machine's functions by using your computer's Web browser. For example, the Remote UI enables you to access the machine to check job status, execute jobs, and specify various settings.



To be able to use the Remote UI, all you need is a Web browser and a network connection between your computer and the machine.

The Remote UI Is Useful in the Following Situations

If you want to check the job status

●

If you want to edit the Address Book from your computer

●

If you want to check the remaining amount of paper or toner from your seat

To enable the Remote UI:

■

•

1. Press (Settings/Registration).

2. Press [Management Settings] → [License/Other] → [Remote UI].

3. Press [On] → [OK].

4. Turn OFF the main power of the machine, wait at least 10 seconds, and then turn ON the main power again.

The [Remote UI] setting is made e ective only after turning the machine’s main power OFF, and then ON. For instructions on turning OFF/ON

• the main power, see "Before Using This Machine."

Page 51

Remote UI (Last Page)

Accessing the Remote UI from a Web Browser

Access the Remote UI from a Web browser.

Enter the IP address of the machine in [Address] in the Web browser.

Press [ENTER] on the keyboard.

Checking the Job Status and Specifying the Settings

Check the Job Status and Specify the Settings.

Click [Status Monitor/Cancel].

Click [Settings/Registration].

To check the job status:

To specify the settings:

Operating the Machine from a Computer

To login as the administrator, enter the [System Manager ID] and [System PIN] → click [Administrator Login].

To login as a general user, click [General User Login].

If the Log In screen is displayed, enter the user name and password → click [Log In].

If a login service such as Department ID Management or SSO-H has been set, enter the appropriate login information.

Page 52

Printing from a Computer

If you install a printer driver in your computer, you can use the machine to print data created using application software. This section describes the  ow of basic operations to print data from your computer.

Display Print Settings Screen

Select [Print] from the [File] menu.

From the [File] menu of the application software you are using for the document to print → select [Print].

The print dialog box is displayed.

Display Properties Screen of Printer Driver

Select the printer to use.

Select the printer to use in [Printer].

Click [Properties].

The properties screen of the printer driver appears.

Printing methods may di er depending on the applications you are using. For details, see the instruction manuals provided with the application

• software. The display may di er according to the operating system, as well as the type and version of the printer driver.

•

Page 53

A printer driver is software required for printing from application software. *

Specify Print Settings

Specify the print settings.

Specify the desired settings → click [OK].

To display detailed descriptions for each print setting, click [Help] on the bottom right of the Properties screen.

Start Printing

After specifying the settings, click [OK].

Click [OK].

When printing is complete, collect the output.

The print job status can be checked from the Remote UI. For more information, see p. 50 in this manual.

Operating the Machine from a Computer

Page 54

Routine Maintenance

Loading Paper

This section describes how to load paper into the paper drawers.

The following paper sizes can be loaded into Paper Drawers 1, 2, 3, and 4.

•

Paper Drawers 1: A3, B4, A4, A4R, B5, B5R, A5R, or Custom size (148 mm x 182 mm to 297 mm x 420 mm)

• Paper Drawer 2: 305 x 457 mm, A3, B4, A4, A4R, B5, B5R, A5R, Custom size (140 mm x 182 mm to 304 mm x 457 mm), or Envelopes

• Paper Drawer 3,4: 305 x 457 mm, A3, B4, A4, A4R, B5, B5R, A5R, or Custom size (140 mm x 182 mm to 304 mm x 457 mm)

• Envelopes can be loaded into Paper Drawer 2 only if the Envelope Feeder Attachment-D1 is attached.

• You can use Paper Drawers 3 and 4 only if the Cassette Feeding Unit-AF1 is attached.

• If you are using the imageRUNNER ADVANCE C2020, depending on the region, Paper Drawer 2

• is an optional product.

For more information on the available paper stock that can be loaded into the paper drawers, see e-Manual > Basic

• Operations.

When loading paper, take care not to cut your hands on the edges of the paper.

•

Loading Paper

If the selected paper runs out, or the selected paper drawer runs out of paper during printing, a screen prompting you to load paper appears on the touch panel display. Follow the procedure below to load paper into the paper drawers.

A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine.

• Make sure that the paper drawer is properly in place. Do not load the following types of paper into the paper drawers. Doing so may cause a paper jam.

•

Severely curled or wrinkled paper

•

Thin straw paper

•

Transparencies (Only for Paper Drawer 1)

•

Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side of this paper either.)

•

Fan the stack of paper well before loading it. Paper such as thin paper, recycled paper, pre-punched paper, heavy paper,

• and transparencies should be fanned particularly well before loading it. Never place paper or any other items in the empty part of the drawer next to the paper stack. Doing so may cause a

• paper jam.

•

If a message prompting you to load paper appears during printing, the remaining prints are automatically made after you load the correct paper. If you select another paper drawer, the remaining prints are made after you press [OK].

•

To cancel printing, press [Stop].

Open the paper drawer.

1. Press and release the button on the

paper drawer in which you want to load paper.

2. Grip the handle, and pull out the paper drawer until it stops.

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1, 2

Prepare the paper.

For high-quality printouts, use paper recommended by Canon.

• Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.

•

Load the paper.

1. Open a package of paper, and remove the paper stack.

Routine Maintenance

1. Make sure that the paper size plate of the paper drawer matches the size of the paper loaded in the paper drawer.

2. Load the paper stack against the right wall of the paper drawer.

3. Gently push the paper drawer back into the machine until it clicks into place in the closed position.

When returning the paper drawer to its original position, be careful not to get your  ngers caught, as this may result in personal injury.

Page 56

Paper which has been rolled or curled must be straightened out before loading it into the paper drawer.

• You will not be able to make copies or print if you load paper that exceeds the loading limit (

• not completely pushed into the machine.

•

Always check that the paper drawers are in place, and that the paper does not exceed the loading limit (

•

When loading paper into the paper drawer for the  rst time, set the paper size dial to match the paper size being loaded. (See “Adjusting a Paper Drawer to Hold a Di erent Paper Size” on p. 56.)

•

The following paper sizes and number of sheets can be loaded in Paper Drawers 1 and 2:

Paper Drawer 1: 250 sheets (80 g/m2) or 270 sheets (64 g/m2)

•

Paper Drawer 2: 550 sheets (80 g/m2) or 680 sheets (64 g/m2)

•

If you are using the imageRUNNER ADVANCE C2020, depending on the region, Paper Drawer 2 is an optional product.

•

If there are instructions on the package of paper about which side of the paper to load, follow those instructions.

• When the paper is loaded into the paper drawer, the side facing up is the one printed on.

• If problems occur, such as poor print quality or paper jams, try turning the paper stack over, and reload it.

• For more information on the print direction of preprinted paper (paper which has logos or patterns already printed on it),

• see e-Manual > Copy. Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight.

• If paper runs out during copying or printing, load a new paper stack, and follow the instructions on the touch panel

• display. The machine automatically restarts, and produces the remaining copies or prints. If paper runs out and printing is stopped, load a new paper stack. Printing restarts after the new paper stack is loaded.

•

), or if the paper drawer is

Page 57

Adjusting a Paper Drawer to Hold a Di erent Paper Size

When loading paper of a di erent size into a paper drawer, follow the procedure below to adjust the paper drawer guides.

When loading paper, take care not to cut your hands on the edges of the paper.

Remove the paper.

1. Press and release the button on the

paper drawer in which you want to adjust.

2. Grip the handle, and pull out the paper drawer until it stops.

3. Remove all of the remaining paper.

Routine Maintenance

Adjust the position of the paper drawer guides.

1. Slide the left guide while squeezing it on the top to align it with the mark

for the desired paper size.

2. Slide the front guide while squeezing it on the top to align it with the mark for the desired paper size.

Slide the guides until they click into place. If the left guide and front guide are not aligned correctly, the paper size will not appear on the touch panel display correctly. It is also necessary to adjust the guides correctly to avoid causing a paper jam, dirty prints, or making the inside of the machine dirty.

Page 58

Load the appropriate size paper into the paper drawer.

1. Make sure that the paper size plate

1, 2

Change the paper drawer’s paper size plate to match the new paper size.

of a paper drawer matches the size of the paper loaded in the paper drawer.

2. Load the paper stack against the right wall of the paper drawer.

Gently push the paper drawer back into the machine until it clicks into place in the closed position.

1. Open the inside cover of the paper drawer, and lift up the label.

2. Rotate the label so that the new paper size is on the right side of the label.

3. Insert the label straight down, and close the inside cover.

When returning the paper drawer to its original position, be careful not to get your  ngers caught, as this may result in personal injury.

Page 59

Envelope Feeder Attachment-D1 (Optional)

This section explains how to use the Envelope Feeder Attachment-D1.

The Envelope Feeder Attachment-D1 can only be attached to Paper Drawer 2.

How to Use the Envelope Feeder Attachment

The following types of envelopes can be loaded into the envelope feeder attachment: COM10 No.10, Monarch, DL, and ISO-C5. The setting of the machine and guide size is set to COM10 No. 10 as the default setting.

When you attach the envelope feeder attachment to the paper drawer, do not forcefully move the front guide of the

• paper drawer in the wrong direction. Doing so may detach the envelope feeder attachment from the paper drawer. Do not print on both sides of an envelope. Doing so may cause paper jams, dirty prints, or make the inside of the

• machine dirty. Do not load the following types of envelopes inside the envelope cassette. Doing so may cause paper jams, dirty prints,

• or make the inside of the machine dirty.

Curled, creased, or folded envelopes

•

Very thick or thin envelopes

•

Damp or wet envelopes

•

Torn envelopes

•

Irregularly shaped envelopes

•

Envelopes with clasps or windows

•

Envelopes that have already been sealed

•

Envelopes with holes or perforations

•

Envelopes with specially coated surfaces

•

Envelopes made of surface treated colored paper

•

Envelopes that are self-sticking, which use ink, glue, or other substances that can melt, burn, vaporize, or emit smells under the heat of a  xing unit

•

(approximately 200 °C). Depending on the materials used for the seal, the glue may melt under the  xing unit’s heat, sealing the envelopes.

When the envelope cassette is attached and envelope is selected for the paper type, the envelope is ejected to the tray

• under the scanner unit. If you are printing on envelopes, empty the output tray when up to 10 printed envelopes accumulate in the tray.

• Envelopes should be stored in a place away from high-temperatures and humidity.

• If there is a temperature di erence between the location where the envelopes are stored and the location where the

• envelopes are being printed, leave the envelopes in the printing location at room temperature before you use them. Correctly match the paper size dial, size switch, and Register Envelope Drawer in Preferences (Settings/Registration) with

• the size of the envelopes being loaded. Failure to do so may cause paper jams, dirty prints, or make the inside of the machine dirty. If you want to adjust the width guides to load ISO-C5 envelopes, contact your local authorized Canon dealer.

•

Routine Maintenance

•

For more information on envelope types that can be loaded in the envelope feeder attachment, see e-Manual > Basic Operations.

•

Sizes of the envelopes are as follows:

COM10 No.10: 104.7 mm x 241.3 mm

•

Monarch: 98.4 mm x 190.5 mm

•

DL: 110 mm x 220 mm

•

ISO-C5: 162 mm x 229 mm

•

Page 60

Preparing the Envelopes

This section explains how to prepare the envelopes before loading them into the paper drawer.

Using curled, creased, or folded envelopes may cause paper jams. Load envelopes after following the procedure below

Neatly align the envelopes.

1. Place the envelopes on a clean,

Hold down the four corners of the envelopes  rmly, so that they and the sealed or glued portion stay  at.

level surface, and press all the way around the envelopes by hand, in the direction of the arrows, to remove any curls.

Repeat this step  ve times for each set of  ve envelopes.

Flap

•

If you use envelopes that have glue attached to their  aps, the glue may melt due to the heat and pressure of the  xing unit.

•

Take particular care to spread the envelopes out in the direction that they will be fed.

•

Do not print on the back side of the envelopes (the side with the  ap).

•

If the envelopes become  lled with air,  atten them by hand before loading them into the envelope feeder attachment.

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Loading Envelopes

This section explains how to load envelopes into Paper Drawer 2.

Open the drawer.

Load the envelopes into the drawer.

1. Press and release the button on Paper Drawer 2.

2. Grip the handle, and pull out the paper drawer until it stops.

Routine Maintenance

1. Load 10 envelopes at a time with the side you want to print on facing up. While loading the envelopes, press down on the left side of the

receptacle to lock them into place.

2. Align the leading edges of the envelopes, and make sure that they are held in place under the claws.

Page 62

Load the envelopes as shown below.

Front

•

Envelopes which have been rolled or curled must be straightened out prior to use.

•

Make sure that the height of the envelope stack does not exceed the height limit mark (

•

The maximum height (quantity) of envelopes that can be loaded into the cassette is approximately 30 mm.

•

The maximum height (quantity) of envelopes varies, depending on the envelope type and user operating conditions, but as a reference, 30 mm is approximately 50 envelopes.

Gently push the paper drawer back into the machine until it clicks into place in the closed position.

When returning the paper drawer to its original position, be careful not to get your  ngers caught, as this may result in personal injury.

Never place paper or any other items in the empty part of the paper drawer next to the envelopes. Doing so may cause paper jams.

If output has been stopped due to an insu cient number of envelopes, load more envelopes, and follow the instructions on the touch panel display. Printing resumes.

Page 63

Loading the Envelope after Specifying the Size

This section explains how to load the envelopes that are speci ed in Settings/Registration into the envelope cassette.

Make sure that you change the envelope settings from the Settings/Registration screen before carrying out the following procedure. (See e-Manual > Settings/Registration.) Otherwise, the machine may not recognize the changes you have made.

Open the drawer.

1. Press and release the button on

Paper Drawer 2.

2. Grip the handle, and pull out the paper drawer until it stops.

Routine Maintenance

Remove the drawer and envelopes.

1. Pull and lift the paper drawer out of the machine by holding its left and right sides with both hands.

2. Remove the envelopes that are loaded in the paper drawer (several envelopes at a time).

Slide the left guide to align it with the mark for the desired envelope size.

Page 64

Adjust the front guide.

1. Loosen the two screws  xing the front width guide of the envelope feeder attachment.

2. Press down on the envelope receptacle, and move the front width guide to align it with the mark for the desired envelope size.

3. Fix the front width guide in place with the screws.

Adjust the rear width guide in the same way as in step 4.

Load the envelopes.

1. Load 10 envelopes at a time with the side you want to print on facing up. While loading the envelopes, press down on the left side of the

receptacle to lock them into place.

2. Align the leading edges of the envelopes, and make sure that they are held in place under the claws.

Page 65

Load the envelopes as shown below.

Front

•

Envelopes which have been rolled or curled must be straightened out prior to use.

•

Make sure that the height of the envelope stack does not exceed the height limit mark (

•

The maximum height (quantity) of envelopes that can be loaded into the cassette is approximately 30 mm.

•

The maximum height (quantity) of envelopes varies, depending on the envelope type and user operating conditions, but as a reference, 30 mm is approximately 50 envelopes.

For details on how to change the registered envelope information for the drawer, see e-Manual > Settings/ Registration.

Routine Maintenance

Insert the drawer.

1. Gently push the paper drawer back into the machine until it clicks into place in the closed position.

2. Check the paper size dial, andthen register the envelope size in Settings/Registration.

For details on how to register envelope sizes, see e-Manual > Settings/Registration.

When returning the paper drawer to its original position, be careful not to get your  ngers caught, as this may result in personal injury.

Never place paper or any other items in the empty part of the paper drawer next to the envelopes. Doing so may cause paper jams.

If output has been stopped due to an insu cient number of envelopes, load more envelopes, and follow the instructions on the touch panel display. Printing resumes.

Page 66

Replacing the Stamp Cartridge

Feeder (DADF-AC1)

Originals sent by fax or the Scan and Send function via the feeder, can be stamped to indicate that they have been sent. Replace the stamp cartridge when the stamp is faint or no longer visible.

When replacing the stamp cartridge, take care not to allow ink to come into contact with your hands or clothing. If ink gets onto you hands or clothing, wash it o immediately with cold water.

Depending on the region, the feeder is an optional product.

Open the feeder covers.

1. Pull the lever, and open the feeder cover.

2. Open the inner cover, holding it by its tab.

Page 67

Load the stamp cartridge.

Make sure that the stamp cartridge is not protruding from the surface.

• Insert the stamp cartridge properly, or paper jams may occur.

•

Close the covers.

1. Remove the old stamp cartridge, using tweezers.

2. Push in the new stamp cartridge until it clicks, using tweezers.

Routine Maintenance

1. Close the inner cover.

2. Close the feeder cover.

When closing the covers, be careful not to get your  ngers caught, as this may result in personal injury.

Page 68

Replacing the Staple Cartridge

Inner Finisher-C1

This section describes the procedure for replacing the staple cartridge in the Inner Finisher-C1.

The Inner Finisher-C1 is an optional product.

• We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out.

•

Pull out the staple case from the  nisher.

1. Open the front cover of the  nisher.

2. Lift and pull out the staple case from

the stapler unit, holding it by the green tab.

Pull out the staple cartridge from the staple case.

PUSH

1. Press the areas indicated by PUSH on both sides of the staple case.

2. Once you have released the springloaded case, pull out the staple cartridge.

Page 69

Inner Finisher-C1 (Optional)(Last Page)

Insert a new staple cartridge into the staple case.

Use only staple cartridges intended for use with this machine.

• Do not remove the seal that holds the staples together before you place the staple cartridge into the

• staple case. Only one staple cartridge can be inserted at a time.

• Make sure that you pull the seal straight out. If you pull it out at an angle, it may tear.

•

1. Insert the new staple cartridge.

2. Press the spring-loaded case down until it clicks into place.

3. Remove the seal holding the staples together, by pulling it straight out.

Routine Maintenance

Insert the staple case into the  nisher.

1. Gently push the staple case back into the  nisher, and push down  rmly until it is securely in place.

2. Close the front cover of the  nisher.

When closing the covers, be careful not to get your  ngers caught, as this may result in personal injury.

After the cover is closed, the stapler unit may automatically perform a “dry” stapling operation to reposition the staples.

Page 70

Replacing the Toner Cartridge

When there is only a small amount of toner remaining inside the machine, the message appears on the touch panel display. You can continue printing, but at this time you should purchase a new toner cartridge to have it available when needed. When the toner run out completely and prints can no longer be made, a screen with instructions on how to replace the toner cartridge appears on the touch panel display. Follow the procedure described below to replace the toner cartridge. If you press [Close], you can continue operations, such as setting modes and scanning originals, even if you do not replace the toner cartridge immediately.

Do not burn or throw used toner cartridges into open  ames, as this may cause the toner remaining inside the cartridges to ignite, resulting in burns or a  re.

Keep toner out of the reach of small children.

• If toner is ingested, consult a physician immediately.

• Take care not to allow toner to come into contact with your hands or clothing. If toner gets onto your

• hands or clothing, wash it o immediately with cold water. Washing it o with warm water will set the toner, and make it impossible to remove the toner stains.

•

Use only toner cartridges intended for use with this machine.

•

Do not replace toner cartridges until the message prompting you to do so appears.

•

Do not attempt to replace the toner cartridge while the machine is printing.

•

When the message <Black Toner is low. Replacement not yet needed.> appears, approximately 1,000 pages can be printed. It is recommended that you get a new toner cartridge ready for replacement before the toner runs out.

•

Complete instructions on how to replace the toner cartridge can be accessed by pressing [Previous] or [Next] on the touch panel display.

•

If toner runs out during a print job, the remaining prints are made after you replace the toner cartridge.

Page 71

Remove the displayed color’s toner cartridge.

Do not burn or throw used toner cartridge into open  ames, as this may cause the toner remaining inside the cartridges to ignite resulting in burns or a  re.

1. Open the front cover of the main unit.

2. Completely open the cover for the toner cartridge to replace.

3. Pull out the toner cartridge.

Pull the toner cartridge out halfway, and then remove it completely while supporting it and keeping it straight with your other hand from underneath.

Routine Maintenance

Do not touch the tip of the toner cartridge or subject it to shock by hitting it. Doing so may cause the toner cartridge to leak.

Page 72

Prepare the new toner cartridge.

1. Open a package containing the indicated color’s toner cartridge, and remove the toner cartridge.

2. Hold the new toner cartridge in both hands, as shown on the left, and gently tilt it several times.

3. Remove the protective cap from the new toner cartridge.

Twist the protective cap of the new toner cartridge in the direction of the arrow to remove it.

Page 73

Insert the new toner cartridge.

1. Align the arrow on the ring near

Support the new toner cartridge with your hand from underneath while pushing it into the machine with your other hand.

Close the covers.

the end of the new toner cartridge with the arrow on the toner inlet of the machine, as indicated in the diagram.

2. Push the new toner cartridge in as far as possible.

1 Close the cover for the toner

cartridge you replaced.

2 Close the front cover of the main

unit.

Routine Maintenance

When closing the covers, be careful not to get your  ngers caught, as this may result in personal injury.

Page 74

Replacing the Waste Toner Container

When the waste toner container nears capacity, the message <Replace the waster toner container.> appears on the touch panel display. In this case, you should prepare a new waste toner container. When the waste toner container is full, the instructions to replace the waste toner container appear on the touch panel display. Follow the instructions on the touch panel display, and the procedure described below to help you replace the waste toner container. Even if you do not replace the waste toner container immediately, you can perform printing for a while. (The number of prints you can make depends on the content you are printing.) However, if you continue printing, an error will occur and you will become unable to print.

Do not burn or throw used waste toner containers into open  ames. Also, do not store waste toner containers in places exposed to open  ames, as this may cause the toner to ignite, resulting in burns or a  re.

Your local authorized Canon dealer will dispose of the used waste toner container. Use the provided cover to cover up the

• opening of the used waste toner container. Used toner cannot be reused. Do not mix new and used toner together.

• Use only waste toner containers intended for use with this machine.

• Do not replace the waste toner container before the message prompting you to replace it appears on the touch panel

• display.

•

Complete instructions on how to replace the toner cartridge can be accessed by pressing [Previous] or [Next] on the touch panel display.

•

If the waste toner container must be replaced during a print job, the remaining prints are made after the new waste toner container is installed.

•

The waste toner container can be replaced while the machine is operating.

Pull out the waste toner container from the right rear side of the machine.

1. Open the cover for the waste toner

container.

2. Pull out the waste toner container.

Page 75

Cover up the opening of the used waste toner container.

1. Remove the cover from the used waste toner container.

Insert the new waste toner container.

2. Use the provided cover to cover up the opening of the used waste toner container.

1. Insert the new waste toner container as shown on the left.

2. Close the cover for the waste toner container.

Routine Maintenance

When closing the cover for the waste toner container, be careful not to get your  ngers caught, as this may result in personal injury.

Page 76

Routine Cleaning

If the original is not copied clearly, clean the following parts of the machine. For high-quality printouts, we recommend cleaning these parts once or twice a month.

Platen glass

●

Underside of the Feeder/Platen Cover

●

Feeder’s rollers

●

•

When cleaning the machine,  rst turn OFF the main power switch, and disconnect the power cord. Failure to observe these steps may result in a  re or electrical shock.

•

Disconnect the power cord from the power outlet regularly, and clean the area around the base of the power plug’s metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed. If the power cord is connected for a long period of time in a damp, dusty, or smoky location, dust can build up around the power plug and become damp. This may cause a short circuit and result in a  re.

Do not dampen the cloth too much, as this may damage the original or break the machine.

• Do not use alcohol, benzene, paint thinner, or other solvents for cleaning. Doing so may result in damage to the plastic

• parts.

Depending on the region, the feeder is an optional product.

Platen Glass and Underside of the Feeder/Platen Cover

If the platen glass or the underside of the feeder/platen cover is dirty, the original may not be scanned clearly, or the size of the original may be detected incorrectly.

Clean the platen glass and the underside of the feeder/platen cover with a cloth dampened with water, and then wipe them with a soft, dry cloth.

1. Clean the Platen Glass.

2. Clean the underside of the Feeder/ Platen Cover.

Page 77

Manual Feeder Cleaning

If originals that have been fed through the feeder have streaks or appear dirty, clean the rollers of the feeder. Clean the rollers of the feeder with a cloth dampened with water, and wipe them with a soft, dry cloth.

Spin the rollers while cleaning them.

Clean the rollers of the feeder.

Clean the rollers inside the inner cover.

1. Pull the lever, and open the feeder cover.

2. Clean the rollers (a total of three places) inside the feeder cover.

Routine Maintenance

1. Open the inner cover, holding it by its tab.

2. Clean the rollers (a total of three places) inside the inner cover.

Page 78

Clean the transparent plastic area on top of the inner cover.

1. Clean the plastic area.

2. Close the inner cover, and then close the feeder cover.

When closing the covers, be careful not to get your  ngers caught, as this may result in personal injury.

Clean the feeder’s scanning area.

1. Open the feeder.

2. Clean the feeder’s scanning area.

Clean the resin roller and the surrounding area.

1. Turn the resin roller while turning

When closing the feeder, be careful not to get your  ngers caught, as this may result in personal injury.

the feed dial.

2. Clean the area while turning the resin roller.

3. Close the feeder.

Page 79

Automatic Feeder Cleaning

If your originals have black streaks or appear dirty after scanning them through the feeder, perform an automatic feeder cleaning for the rollers of the feeder.

Press (Settings/Registration).

Press [Adjustment/Maintenance] → [Maintenance] → [Clean Feeder].

Place 10 sheets of blank paper into the feeder → press [Start].

It takes approximately 15 seconds to clean the feeder.

Use plain A4 paper.

When cleaning is complete, try scanning again.

Routine Maintenance

Page 80

Cleaning the Inside of the Main Unit

If streaks appear on printed output, or random parts of the printed image are missing, the inside of the main unit may be dirty. In this case, clean the inside of the main unit, as described below.

Press (Settings/Registration).

Press [Adjustment/Maintenance] → [Maintenance] → [Clean Inside Main Unit].

Press [Start].

It takes approximately 170 seconds to clean the inside of the main unit

When cleaning is complete, try printing again.

Page 81

Consumables

The following consumables are available from Canon. For more information, contact your local authorized Canon dealer. We recommend that you order paper stock and toner from your local authorized Canon dealer before your stock runs out.

Clearing Paper Jams

If a paper jam occurs, the screen indicating the location of the paper jam and instructions on how to clear the paper jam appear on the touch panel display. Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.

Screen Indicating the Location of the Paper Jam

You can check the location of the paper jam on the touch panel display. If you press [Close], you can continue operations, such as setting modes and scanning originals, even if you do not remove the jammed paper immediately.

There are some areas inside the machine which are subject to high-voltages. When removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.

•

When removing jammed originals or paper which has become jammed inside the machine, take care not to cut your hands or injure yourself on the edges of the originals or paper. If you cannot remove the paper, contact your local authorized Canon dealer.

•

When removing paper which has become jammed inside the machine, take care not to allow the toner on the jammed paper to come into contact with your hands or clothing. If ink gets onto you hands or clothing, wash it o immediately with cold water. Washing it o with warm water will set the toner, and make it impossible to remove the toner stains.

•

When removing paper which has become jammed inside the machine, remove the jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.

•

The  xing unit and its surroundings inside the machine may become hot during use. When removing jammed paper or when inspecting the inside of the machine, do not touch the  xing unit and its surroundings, as doing so may result in burns or electrical shock.

•

After clearing all paper jams, remove your hands from the machine immediately. Even if the machine is not in operation, your hands, hair, or clothing may get caught in the feed rollers, which could result in personal injury or damage if the machine suddenly starts printing.

Troubleshooting

•

If a paper jam occurs in the feeder, you cannot continue operating the machine. Follow the directions on the touch panel display to clear the paper jam. (See “Feeder (DADF-AC1),” on p. 65.)

•

If the MEAP screen is displayed, a message appears on the bottom line of the touch panel display. Press Monitor/Cancel) → follow the procedures that appear on the touch panel display to help you remove the jammed paper.

•

Some areas that are shown to have paper jams may not actually have paper jams. However, always check all locations indicated on the touch panel display in the order that is given.

If paper is jammed in several locations, remove the jammed paper following the instructions displayed on the touch panel display.

(Status

Page 84

Main Unit

Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

When No Optional Tray or Finisher Is Attached

If the optional Inner 2 Way Tray-F1, Copy Tray-J1, or Inner Finisher-C1 is not attached, follow the instruction below to remove jammed paper.

If paper is loaded in the multi-purpose tray, make sure to remove any paper from the multi-purpose tray  rst.

Open the paper drawer's upper right cover and lower right cover → check for paper jams.

1. Open the paper drawer’s lower right cover.

2. Open the paper drawer’s upper right

cover.

If there is any jammed paper, remove it → close the covers.

When closing the covers, be careful not to get your  ngers caught, as this may result in personal

When closing the covers, be careful not to get your  ngers caught, as this may result in personal injury.

injury.

Gently close the upper right cover and lower right cover until they click into place in the closed positions.

Remove any jammed paper inside the lower right cover of the main unit.

1. Grip the handle, and open the lower right cover of the main unit.

2. Remove any jammed paper inside the lower right cover of the main unit.

Page 85

Remove any jammed paper protruding from the  rst output tray.

1. Remove any jammed paper in the upper part of the  rst output tray.

2. Remove any jammed paper in the lower part of the  rst output tray.

Remove any jammed paper from the multi-purpose tray inside the lower right cover of the main unit.

Troubleshooting

If you cannot remove the jammed paper from the bottom of the multi-purpose tray, remove it from the multi-purpose tray side.

Remove any jammed paper in the duplexing unit.

Page 86

Close the lower right cover of the main unit.

When closing the covers, be careful not to get your  ngers caught, as this may result in personal injury.

Gently close the lower right cover until it clicks into place in the closed position.

Follow the instructions on the touch panel display.

The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.

Page 87

When an Optional Tray or Finisher Is Attached

If the optional Inner 2 Way Tray-F1, Copy Tray-J1, or Inner Finisher-C1 is attached, follow the instructions below to remove any jammed paper.

If paper is loaded in the multi-purpose tray, make sure to remove any paper from the multi-purpose tray  rst.

Open the paper drawer's upper right cover and lower right cover → check for paper jams.

1. Open the paper drawer’s lower right cover.

2. Open the paper drawer’s upper right

When closing the paper drawer's upper right cover, be careful not to get your  ngers caught, as this may result in personal injury.

Gently close the upper right cover and lower right cover until they click into place in the closed positions.

Remove any jammed paper inside the lower right cover and upper right cover of the main unit.

cover.

If there is any jammed paper, remove it → close the covers.

Troubleshooting

1. Grip the handle, and open the lower right cover of the main unit.

2. Grip the green handle, and open the upper right cover of the main unit.

3. Remove any jammed paper inside the lower right cover of the main unit.

Page 88

Remove any jammed paper protruding from the  rst output tray.

1. Remove any jammed paper on top

Remove any jammed paper from the multi-purpose tray inside the lower right cover of the main unit.

of the  xing unit.

2. If you cannot pull it up, pull it out from the bottom.

If you cannot remove the jammed paper from the bottom of the multi-purpose tray, remove it from the multi-purpose tray side.

Remove any jammed paper protruding from the second output tray, reversing unit, and third output tray.

1. Remove any jammed paper in the second output tray.

2. Remove the jammed paper while pressing down the green reversing unit guide.

3. Remove any jammed paper in the third output tray.

Page 89

Remove any jammed paper from the upper and/or lower parts of the duplexing

unit.

1. Remove any jammed paper in upper part of the duplexing unit.

2. Remove any jammed paper in lower part of the duplexing unit.

Remove any jammed paper in the duplexing unit.

Troubleshooting

1. Lift the duplexing unit.

2. Remove any jammed paper.

3. Push the duplexing unit back into its original position.

Page 90

Close the upper right cover and lower right cover of the main unit.

1. Close the upper right cover of the main unit.

2. Close the lower right cover of the main unit.

When closing the lower right cover of the main unit, be careful not to get your  ngers caught, as this may result in personal injury.

Make sure you close the upper right cover of the main unit before you close the lower right cover of the main unit.

Gently close the upper right cover and lower right cover until they click into place in the closed positions.

Follow the instructions on the touch panel display.

The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.

Page 91

Paper Drawers

Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

For information on the paper jam removal procedure for paper drawer 1, follow the procedure from step 3.

If you are using the imageRUNNER ADVANCE C2020, depending on the region, Paper Drawer 2 is an optional product.

•

Remove any jammed paper inside the paper drawer’s upper right cover.

1. Grip the handle, and open the paper

drawer’s upper right cover.

2. Remove any jammed paper.

3. Close the paper drawer’s upper right cover.

Troubleshooting

When returning the paper drawer to its original position, be careful not to get your  ngers caught, as this may result in personal injury.

Gently close the paper drawer’s right cover until it clicks into place in the closed position.

Remove any jammed paper inside the lower right cover of the main unit.

1. Grip the handle, and open the lower

right cover of the main unit.

2. Remove any jammed paper.

3. Close the lower right cover of the main unit.

When closing the lower right cover of the main unit, be careful not to get your  ngers caught, as this may result in personal injury.

Gently close the lower right cover until it clicks into place in the closed position.

Page 92

Remove any jammed paper inside the paper drawer.

1. Press and release the button on the

Gently push the paper drawer back into the machine until it clicks into place in the closed position.

paper drawer.

2. Grip the handle, and pull out the paper drawer until it stops.

3. Remove any jammed paper.

When closing the covers, be careful not to get your  ngers caught, as this may result in personal injury.

Follow the instructions on the touch panel display.

Cassette Feeding Unit-AF1

Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

The Cassette Feeding Unit-AF1 is an optional product.

The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.

Open the paper drawer’s upper right cover and lower right cover.

1. Open the paper drawer’s lower right cover.

2. Open the paper drawer’s upper right

cover.

Page 93

Remove any jammed paper inside the paper drawer’s lower right cover and

upper right cover.

1. Remove any jammed paper inside the paper drawer’s lower right cover.

2. Remove any jammed paper inside the paper drawer’s upper right cover.

Remove any jammed paper inside the lower right cover of the main unit.

Troubleshooting

1. Open the lower right cover of the main unit.

2. Remove any jammed paper.

3. Close the lower right cover of the main unit.

When closing the covers, be careful not to get your  ngers caught, as this may result in personal injury.

Gently close the lower right cover until it clicks into place in the closed position.

Page 94

Close the covers.

1. Close the paper drawer’s upper right cover.

2. Close the paper drawer’s lower right cover.

When returning the paper drawer to its original position, be careful not to get your  ngers caught, as this may result in personal injury.

Gently close the upper right cover and lower right cover until they click into place in the closed positions.

Remove any jammed paper inside the paper drawer.

1. Press and release the button on the paper drawer.

2. Grip the handle, and pull out the paper drawer until it stops.

3. Remove any jammed paper.

Gently push the paper drawer back into the machine until it clicks into place in the closed position.

Follow the instructions on the touch panel display.

The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.

Page 95

Feeder (DADF-AC1)

Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

If you are using the imageRUNNER ADVANCE C2020, depending on the region, the feeder is an optional product.

Remove any jammed paper inside the feeder cover.

Open the inner cover, and remove any jammed paper.

1. Pull the lever, and open the feeder cover.

2. Remove any jammed paper.

1. Open the inner cover, holding it by its tab.

2. Turn the feed dial on the inner side of the feeder cover, and remove any jammed paper.

Troubleshooting

Page 96

Close the feeder covers.

1. Close the inner cover.

2. Close the feeder cover.

When closing the feeder covers, be careful not to get your  ngers caught, as this may result in personal injury.

Remove any jammed paper inside the feeder.

1. Lift the feeder.

2. Remove any jammed paper.

3. Close the feeder.

When closing the feeder, be careful not to get your  ngers caught, as this may result in personal injury.

Follow the instructions on the touch panel display.

The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.

Page 97

Inner Finisher-C1

Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

The Inner Finisher-C1 is an optional product.

Open the covers of the main unit.

1. Grip the handle, and open the lower

right cover of the main unit.

2. Grip the green handle, and open the upper right cover of the main unit.

Troubleshooting

Press down and hold the inner guide, and remove any jammed paper.

If there is paper jammed in a location other than the inner guide, follow the instructions in “When Optional Tray or Finisher Is Attached” in “Main Unit” to

Remove any jammed paper protruding from the output tray.

remove any jammed paper (see p. 86.)

If a paper jam occurs when you are printing in the Staple mode, do not remove the output sheets that are waiting to be stapled. Printing and stapling resume after you clear the paper jam.

Page 98

Close the upper right cover and lower right cover of the main unit.

1. Close the upper right cover of the

When closing the feeder, be careful not to get your  ngers caught, as this may result in personal injury.

Make sure you close the upper right cover of the main unit before you close the lower right cover of the main unit.

main unit.

2. Close the lower right cover of the main unit.

Gently close the lower right cover and upper right cover until they click into place in the closed positions.

Follow the instructions on the touch panel display.

The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.

Page 99

Inner 2 Way Tray-F1

Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

The Inner 2 Way Tray-F1 is an optional product.

Follow the instructions in “When an Optional Tray or Finisher Is Attached,” on p. 86 to remove any jammed paper.

Remove any jammed paper protruding from the Inner 2 Way Tray.

Troubleshooting

Follow the instructions on the touch panel display.

The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.

Page 100

C o p y T r a y - J 1

Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper.

The Copy Tray-J1 is an optional product.

Follow the instructions in “When an Optional Tray or Finisher Is Attached,” on p. 86 to remove any jammed paper.

Remove any jammed paper protruding from the Copy Tray.

Follow the instructions on the touch panel display.

The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared.

Canon C2030, C2030H, C2025H, C2020, C2020H Basic Operation Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

What This Machine Can Do

Control Panel and Touch Panel Display

Customizing a Function Screen

Changing Settings According to Your Needs

Things You Can Do with the Copy Functions

How to Make a Copy

Useful Copy Functions

Things You Can Do with the Fax Functions

Sending a Fax

Useful Fax Functions

Things You Can Do with the Scan and Send Functions

Sending Scanned Documents to an E-Mail, I-Fax, and File Server

Useful Send Functions

Things You Can Do with the Scan and Save Functions

Storing Scanned Data

Useful Scan Functions

Things You Can Do with the Access Stored Files Functions

Accessing Stored Files

Useful Print Functions

Useful File Operation Functions

Operating the Machine from a Computer

Remote UI

Printing from a Computer

Routine Maintenance

Loading Paper

Envelope Feeder Attachment-D1 (Optional)

Feeder (DADF-AC1)

Inner Finisher-C1

Replacing the Toner Cartridge

Replacing the Waste Toner Container

Routine Cleaning

Consumables

Clearing Paper Jams

Troubleshooting