CANON C20 User Manual

ii Preface

Copyright © 1997 by Canon, Inc. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual, or otherwise, without the prior written permission of Canon, Inc.

Although this equipment can use either loop disconnect or DTMF signalling, only the performance of the DTMF signalling is subject to regulatory requirements for correct operation. It is therefore strongly recommended that the equipment is set to use DTMF signalling for access to public or private emergency services. DTMF signalling also provides faster call set up.

This CE Marking shows compliance of this equipment with Directive 73/23/EEC and Directive 89/336/EEC (as amended by Directive 92/31/EEC), both as amended by Directive 93/68/EEC.

Canon Inc. /Canon Europa N.V.

(Europe Only)

Preface iii

Trademarks

Adobe Photoshop®and Adobe PageMaker®are registered trademarks of Adobe Corporation.

Canon

and BJ®are registered trademarks and MultiPASS™, UHQ™, and

Bubble Jet

™

are trademarks of Canon Inc.

Centronics®is a registered trademark of Centronics Data Computer Corporation.

IEEE™is a trademark of Institute of Electrical and Electronics Engineers, Inc.

Microsoft

and Windows®are registered trademarks of Microsoft

Corporation.

PhotoFinish™is a trademark of Zsoft Corporation.

WordScan

™

is a trademark of Caere Corporation.

Other brand and product names may be trademarks or registered trademarks of their respective companies.

As an Energy Star Partner, Canon has determined that the MultiPASS C20 meets the Energy Star guidelines for energy efficiency.

EPA POLLUTION PREVENTER

iv Preface

NOTICE FOR CONNECTION TO TELECOMMUNICATION SYSTEMS IN THE UNITED KINGDOM AND THE REPUBLIC OF IRELAND

Approval Number 607477

Your Canon MultiPASS C20 has been approved against the requirements of NTR3 for use in the UK and complies with the requirements of 91/263 EEC. The CE mark is applied in respect of the requirements of 72/23 EEC and 89/336 EEC.

It is intended for connection to analogue two wire public telecommunication networks.

Connect the supplied cable to this socket first, then to the telephone line.

There are two auxiliary sockets to which equipment approved for direct connection to the network may be connected. If required, a suitable adaptor, approved under Approval Number NS/G/23/L/100005 for connections between the fax machine and any piece of approved telecommunications apparatus, is available from your Canon supplier.

This socket is intended for connection of a telephone, an answering machine or similar device.

Voltage and current available at these sockets is determined by the network to which the line cable is connected. They will not normally exceed the limits for TNV as described in EN60950.

Canon recommend that any additional equipment connected in the installation is connected to one of these sockets. Do not connect additional equipment through parallel sockets elsewhere on the telephone line.

This equipment is not intended or recommended for making calls to emergency services.

Preface v

EMC Directive

This equipment has been tested in a typical system to comply with the technical requirements of the EMC directive. Use of a shielded cable is necessary to comply with the technical requirements of the EMC Directive.

For your safety (Australia only)

To ensure safe operation the three-pin plug supplied must be inserted only into a standard three-pin power point which is effectively earthed through the normal household wiring.

Extension cords used with the equipment must be three-core and be correctly wired to provide connection to earth. Wrongly wired extension cords are a major cause of fatalities.

The power point shall be located near the equipment and shall be easily accessible.

The fact that the equipment operates satisfactorily does not imply that the power point is earthed and the installation is completely safe. For your safety, if in any doubt about the effective earthing of the power point, consult a qualified electrician.

Caution (New Zealand only)

1. This equipment may not necessarily provide for the effective handover of a call to or from a telephone connected to the same line.

2. The operation of this equipment on the same line as telephone or other equipment with audible warning devices or automatic ring detectors will give rise to bell tinkle or noise and may cause false tripping of the ring detector. Should such problems occur, the user is not to contact Telecom faults service.

3. Should this equipment become physically damaged, disconnect immediately from the Telecom connection and power source and contact your nearest service agent.

vi Preface

4. To relocate this equipment please.

l) Disconnect the equipment from the Telecom connection.

2) Disconnect the equipment from the power source.

3) Reconnect the equipment to the power source.

4) Reconnect the equipment to the Telecom connection.

5. If the supply cord of this equipment is damaged, it must be replaced by the special cord (Parts No.: HH2-1910).

6. Not all standard telephone will respond to incoming ringing when connected to the extension socket.

Contents vii

Contents

Chapter 1 Introducing the MultiPASS C20 ............................................................. 1-1

Welcome ....................................................................................................... 1-2

The Main Features of the MultiPASS C20 ............................................... 1-3

Colour Printer Features....................................................................... 1-4

Plain Paper Fax Features..................................................................... 1-5

Scanner Features .................................................................................. 1-6

Copier Features .................................................................................... 1-7

Telephone Features.............................................................................. 1-7

Using the MultiPASS C20 with the MultiPASS Desktop

Manager for Windows ............................................................................ 1-8

Supplies and Options ................................................................................. 1-9

BJ Print Cartridges and Ink Tanks..................................................... 1-9

Special Print Media.............................................................................. 1-9

Canon Photo Kit................................................................................... 1-10

Safety Instructions....................................................................................... 1-11

Using Your Documentation....................................................................... 1-14

How to Use this Guide........................................................................ 1-14

Type Conventions used in this Guide .............................................. 1-15

For Customer Support................................................................................ 1-16

Chapter 2 Setting Up Your MultiPASS C20 ............................................................ 2-1

Choosing a Location for Your MultiPASS C20 ...................................... 2-3

Unpacking Your MultiPASS C20.............................................................. 2-5

Do You Have Everything?.................................................................. 2-5

Removing Shipping Materials ........................................................... 2-8

Getting Acquainted with Your MultiPASS C20 ..................................... 2-11

Front View ............................................................................................ 2-11

Rear View.............................................................................................. 2-12

The Handset (Option) ......................................................................... 2-12

The Operation Panel............................................................................ 2-13

Special Function Buttons ............................................................. 2-15

Inside the Printer Cover...................................................................... 2-16

Assembling the MultiPASS C20................................................................ 2-17

Attaching Components ....................................................................... 2-17

Attaching the Sending Document Support............................... 2-17

Attaching the Document Support .............................................. 2-18

Attaching the Output Tray Extension ....................................... 2-19

Connecting the MultiPASS C20 to Your PC .................................... 2-20

Connecting the Telephone Line......................................................... 2-21

Connecting the Optional Handset, Extension Phone or

Answering Machine ........................................................................ 2-22

viii Contents

Powering Up................................................................................................ 2-23

Selecting and Installing a BJ Cartridge .................................................... 2-25

Guidelines for Using and Maintaining BJ Cartridges .................... 2-25

Choosing the Best Cartridge .............................................................. 2-27

Installing the BJ Cartridge .................................................................. 2-29

Storing BJ Cartridges........................................................................... 2-34

Selecting and Loading the Print Media ................................................... 2-35

Selecting the Print Media.................................................................... 2-35

Plain Media.................................................................................... 2-35

Canon Media ................................................................................. 2-36

The Printable Area............................................................................... 2-38

Plain Paper and Special Media .................................................. 2-38

Envelopes....................................................................................... 2-39

Adjusting the Paper Thickness Lever ............................................... 2-40

Loading the Print Media..................................................................... 2-42

Loading Print Media for Automatic Feed................................. 2-43

Loading Print Media for Manual Feed...................................... 2-47

Using Canon’s Specialty Papers ........................................................ 2-48

Printing on High Resolution Paper HR-101 ............................. 2-48

Printing on FS-101 Fabric Sheets ............................................... 2-50

Using the Paper Output Guides with the BC-22/22e and

BC-29F Cartridges............................................................................. 2-51

Entering User Information in the MultiPASS C20 ................................. 2-52

Guidelines for Entering Information ................................................ 2-53

Entering a Name ........................................................................... 2-53

Editing Information...................................................................... 2-54

Entering Your Identification Information ........................................ 2-55

Editing Your Identification Information ................................... 2-56

The MultiPASS C20 Settings ..................................................................... 2-57

List of Settings ...................................................................................... 2-57

General Settings ............................................................................ 2-58

Sending Settings............................................................................ 2-59

Receive Settings ............................................................................ 2-61

Speed Dialling Settings................................................................ 2-63

Other Options................................................................................ 2-63

The MultiPASS C20 Unit Settings ..................................................... 2-64

Accessing the MultiPASS C20 Unit Settings.................................... 2-67

To Access the VOLUME CONTROL Settings (CALLING

VOLUME, KEYPAD VOLUME, ALARM VOLUME,

LINE MONITOR VOL)............................................................. 2-67

To Access the RX CALL LEVEL, MID PAUSE SET, and

DISPLAY LANGUAGE Settings ............................................. 2-68

Testing the MultiPASS C20 ....................................................................... 2-70

Contents ix

Chapter 3 Sending and Receiving Faxes .................................................................. 3-1

Preparing to Send a Fax ............................................................................. 3-3

Resolution ............................................................................................. 3-3

Setting the Resolution .................................................................. 3-3

Contrast ................................................................................................. 3-4

Setting the Contrast...................................................................... 3-4

Sending Faxes .............................................................................................. 3-6

Preparing to Fax a Document ............................................................ 3-6

Manual Sending via the Handset ...................................................... 3-7

Memory Sending.................................................................................. 3-8

Cancelling a Transmission.................................................................. 3-10

Automatic Speed Dialling.......................................................................... 3-11

Storing Numbers for One-Touch Speed Dialling............................ 3-12

Changing a Number/Name Stored under a One-Touch

Speed Dialling Button ................................................................... 3-14

Storing Numbers for Coded Speed Dialling.................................... 3-17

Changing a Number/Name Stored under a Coded Speed

Dialling Code..................................................................................... 3-19

Using One-Touch or Coded Speed Dialling .................................... 3-22

Automatic Redialling .......................................................................... 3-24

Cancelling Automatic Redialling ............................................... 3-25

Redialling with Manual Sending via the Handset................... 3-25

Sequential Broadcasting............................................................................. 3-26

Group Dialling............................................................................................. 3-28

Creating Groups for Group Dialling................................................. 3-28

Using Group Dialling.......................................................................... 3-32

If a Power Cut Occurs ................................................................................ 3-33

Dialling Through a Switchboard .............................................................. 3-34

Registering the Access Type and the Outside Line Number

under the R Button ........................................................................... 3-34

Long Distance Dialling............................................................................... 3-36

How to Enter Pauses ........................................................................... 3-36

Confirming a Dial Tone.............................................................................. 3-37

Using Tone Dialling on a Pulse Line........................................................ 3-38

Using Alternative Telephone Networks (UK only) ............................... 3-39

Attaching the M Label......................................................................... 3-39

Registering an Alternative Telephone Network ............................. 3-40

Sending with an Alternative Telephone Network.......................... 3-41

Registering Speed Dialling with the M Button................................ 3-42

Receiving Faxes ........................................................................................... 3-43

Setting the Receive Mode ................................................................... 3-44

Receiving Faxes and Phone Calls Automatically: Fax/Tel Mode.... 3-45

Receiving Faxes Manually: MANUAL MODE................................ 3-47

Receiving Faxes Automatically: FAX ONLY MODE...................... 3-48

x Contents

Using an Answering Machine: ANS. MACHINE MODE ............. 3-48

Using the MultiPASS C20 with an Answering Machine ........ 3-48

Network FAX/TEL Switching (Australia Only) ............................. 3-50

Setting the Unit for Network Switch ......................................... 3-50

Network Switch System Operation ........................................... 3-50

Network FAX/TEL Switching (New Zealand Only) ..................... 3-51

Setting the Unit for Network Switch ......................................... 3-51

Network Switch System Operation ........................................... 3-51

Messages Displayed When Receiving Faxes in Memory............... 3-52

Printing Documents Stored in Memory................................................... 3-53

Receiving While Registering, Copying, or Printing............................... 3-54

Chapter 4 Scanning Documents and Making Copies............................................ 4-1

Scanning Documents .................................................................................. 4-2

Types of Documents You Can Scan .................................................. 4-2

Effective Image Size ..................................................................... 4-4

Loading the Document ....................................................................... 4-5

Adding Pages to the Document in the Automatic Document

Feeder (ADF) .............................................................................. 4-7

Trouble with Multipage Documents ......................................... 4-8

Making Copies............................................................................................. 4-9

Chapter 5 Printing from Your PC .............................................................................. 5-1

Paper Handling ........................................................................................... 5-2

Selecting Paper Types ......................................................................... 5-2

Printing on Envelopes......................................................................... 5-2

Some Advice for Colour Printing ............................................................. 5-6

Selecting Paper and Other Print Media............................................ 5-6

Understanding Your Application’s Capabilities............................. 5-6

Understanding Your Computer’s Monitor and Colour ................ 5-7

Improving Print Speed........................................................................ 5-8

Controlling Printing Costs.................................................................. 5-9

Chapter 6 Troubleshooting......................................................................................... 6-1

If You Cannot Solve the Problem ............................................................. 6-3

Problems Index............................................................................................ 6-4

Paper Jams ............................................................................................ 6-6

Jams in the Automatic Document Feeder (ADF) ..................... 6-6

Jams in the Sheet Feeder.............................................................. 6-8

Printing Problems ................................................................................ 6-9

Print Quality Problems ....................................................................... 6-14

Colour Printing Problems................................................................... 6-16

Problems Feeding Paper Into the MultiPASS C20 Sheet Feeder .. 6-19

Faxing Problems................................................................................... 6-22

Sending Faxes................................................................................ 6-22

Receiving Faxes............................................................................. 6-24

Contents xi

Telephone Problems............................................................................ 6-27

Copying Problems ............................................................................... 6-28

General Problems................................................................................. 6-29

Error Codes, Messages, and Solutions..................................................... 6-30

Chapter 7 Maintaining Your MultiPASS C20......................................................... 7-1

Cleaning the MultiPASS C20..................................................................... 7-2

Cleaning the MultiPASS C20’s Exterior ........................................... 7-2

Cleaning the MultiPASS C20’s Interior ............................................ 7-2

Maintaining BJ Cartridges ......................................................................... 7-4

Printing the Nozzle Check Pattern.................................................... 7-4

Cleaning and Testing the BJ Cartridge Print Head......................... 7-5

When to Replace the BJ Cartridge ..................................................... 7-6

Replacing the BJ Cartridge ................................................................. 7-8

Replacing an Ink Tank in the BC-21/21e Colour BJ Cartridge ..... 7-13

Transporting the MultiPASS C20 ............................................................. 7-17

Appendix A Specifications.............................................................................................. A-1

General.......................................................................................................... A-2

Plain Paper Fax............................................................................................ A-4

Copier ........................................................................................................... A-5

Telephone..................................................................................................... A-5

Printer ........................................................................................................... A-6

Printable Area: Papers......................................................................... A-7

Printable Area: Envelopes .................................................................. A-8

Scanner ......................................................................................................... A-10

Document Sizes ........................................................................................... A-11

PC Interface.................................................................................................. A-12

MultiPASS Desktop Manager for Windows ........................................... A-12

Appendix B Options ........................................................................................................ B-1

Optional Handset........................................................................................ B-2

Package Contents................................................................................. B-2

Type A Handset............................................................................ B-2

Type B Handset............................................................................. B-3

Attaching the Handset to Your Unit................................................. B-4

Control Panel and Functions.............................................................. B-7

Maintaining Your Handset................................................................. B-10

Glossary ........................................................................................................................ G-1

Index ........................................................................................................................ I-1

xii Preface

Chapter 1 Introducing the MultiPASS C20 1-1

Introducing the

MultiPASS C20

Chapter 1

Introducing the MultiPASS C20

This chapter introduces you to your MultiPASS C20 and describes its main features. It also explains the options and supplies available for use with your MultiPASS C20.

❏ Welcome................................................................................................ 1-2

❏ The Main Features of the MultiPASS C20........................................ 1-3

• Colour Printer Features.................................................................. 1-4

• Plain Paper Fax Features................................................................ 1-5

• Scanner Features ............................................................................ 1-6

•Copier Features .............................................................................. 1-7

• Telephone Features ........................................................................ 1-7

❏ Using the MultiPASS C20 with the MultiPASS Desktop

Manager for Windows .................................................................... 1-8

❏ Supplies and Options.......................................................................... 1-9

• BJ Print Cartridges and Ink Tanks ................................................ 1-9

• Special Print Media ........................................................................ 1-9

•Canon Photo Kit .............................................................................. 1-10

❏ Safety Instructions .............................................................................. 1-11

❏ Using Your Documentation .............................................................. 1-14

• How to Use this Guide .................................................................. 1-14

• Type Conventions used in this Guide.......................................... 1-15

❏ For Customer Support ........................................................................ 1-16

1-2 Introducing the MultiPASS C20 Chapter 1

Welcome

Thank you for purchasing the new Canon MultiPASS C20. We are sure that your MultiPASS C20 will help you work more effectively and help you meet your fax and phone requirements easily and conveniently, as well as your printing, copying, and scanning needs.

Chapter 1 Introducing the MultiPASS C20 1-3

Introducing the

MultiPASS C20

The Main Features of the MultiPASS C20

The MultiPASS C20 is a complete multifunction system for your home or small office. The MultiPASS C20 combines the following essential office machines into a single, convenient desktop unit:

❏ Plain-Paper Fax Machine ❏ Colour Printer ❏ Copier ❏ Scanner ❏ PC Fax ❏ Telephone*

Your MultiPASS C20 also includes the MultiPASS Desktop Manager for Windows®, version 2.10. This exclusive Canon software package provides you with a “PC Fax” — you can print, fax, scan, and use the telephone from within your PC’s Windows environment.

The MultiPASS C20’s multitasking ability enables you to perform a number of operations simultaneously. For example, you can print, scan a document, or make copies at the same time you are sending a fax or receiving a fax into memory.

The compact size of the MultiPASS C20 (400 mm wide by 361 mm long by 197 mm high) makes it ideal for desktop use, and lets you use it in places where other machines might not fit.

*Requires the optional handset, an extension telephone or answering machine.

1-4 Introducing the MultiPASS C20 Chapter 1

Colour Printer Features

Canon Bubble Jet (BJ) printing and ink cartridges

The MultiPASS C20 uses Canon’s Bubble Jet (BJ) printing and ink cartridges to provide you with first-rate, crisp print and vibrant colours, along with convenient, easy maintenance.

Excellent print quality and speed

The MultiPASS C20’s high-performance print head offers a precision of up to 720 dots per inch (dpi) horizontally by 360 vertically, providing you with high-resolution colour, text, and graphics, all at exceptional speed — up to five pages per minute.

Impressive output on a variety of media

The MultiPASS C20 can provide sharp black or vibrant colour printing on a wide variety of media, including A4, letter, and legal plain paper, glossy paper, envelopes, transparencies, back print film (for display on a backlighted panel), and fabric sheets.

Convenient paper handling

The unit’s sheet feeder holds up to 100 sheets of A4, letter, or legal paper; 50 transparencies; 10 sheets of back print film; or 10 envelopes.

Economy ink-saving printing

The MultiPASS C20 includes an economy printing mode that uses up to 50% less ink, resulting in longer cartridge life.

Photo Quality Printing

Canon’s optional Photo Kit enables the MultiPASS C20 to use halftones to print photos beautifully.

Chapter 1 Introducing the MultiPASS C20 1-5

Introducing the

MultiPASS C20

Plain Paper Fax Features

UHQ™ Image Processing System

The MultiPASS C20 uses Canon’s Ultra-High Quality Image Processing System to provide enhanced definition in faxed photos.

Error Correction Mode (ECM)

Using the MultiPASS C20’s Error Correction Mode reduces transmission errors when sending faxes to or receiving faxes from other fax machines that also have ECM capability.

Automatic switching between fax and voice calls

The MultiPASS C20 can automatically distinguish between fax calls and normal telephone calls, so that you can receive both through a single phone line.

Answering machine connection

You can connect an answering machine to the MultiPASS C20 to let it receive telephone messages and faxes while you are away from your desk.

Transmission speed

The MultiPASS C20 uses G3 data encoding methods that increase transmission speed to approximately 6 seconds* per page.

Memory sending/receiving

The MultiPASS C20 can store up to 42 fax pages* (either received or to be sent) in its built-in memory, and can receive faxes while printing or even when your PC is turned off.

Reduced-size printing

The MultiPASS C20 automatically scales received faxes to fit the size of the paper loaded into the sheet feeder. So if your client is sending you a fax on letter-size paper and you have A4-size paper in your sheet feeder, the fax will be scaled and printed on A4-size paper.

Automatic dialling and broadcasting

To make faxing even easier, the MultiPASS C20 provides several automatic dialling methods: coded speed dialling, one-touch speed dialling, and group dialling. The MultiPASS C20 also enables you to broadcast faxes or send delayed faxes to as many as 57 locations at once.

Point-and-click dialling

The MultiPASS Desktop Manager enables you to select a fax number and dial directly from your PC’s screen with a simple click of the mouse.

*Based on Canon FAX Standard Chart No.1, standard mode

1-6 Introducing the MultiPASS C20 Chapter 1

Scanner Features

Automatic Document Feeder

The MultiPASS C20 includes an Automatic Document Feeder (ADF) that makes it easy to fax or scan up to 20 pages at a time when using Windows applications that support the TWAIN scanning standard (see below) and multi-page scans.

200-, 300-, or 400-dpi resolution

The MultiPASS C20 can scan documents at 200 dpi, electro-enhanced 300 dpi, or electro-enhanced 400 dpi.

TWAIN compatible

The MultiPASS C20 supports the TWAIN scanning standard, which allows you to scan images using any graphics or optical character recognition (OCR) application that also supports the TWAIN standard.

256-level greyscale

When you use the greyscale settings in the MultiPASS C20 Desktop Manager, you can scan images with 256 levels of grey, rather than just in black and white, ensuring that the images are reproduced as clearly as possible.

Chapter 1 Introducing the MultiPASS C20 1-7

Introducing the

MultiPASS C20

Copier Features

Up to 99 copies

The MultiPASS C20 can make up to 99 copies of a document at a time, at a rate of up to three copies per minute.

360-dpi resolution

The MultiPASS C20 copies documents using a high resolution of 360 dpi.

Copy reduction

The MultiPASS C20 can reduce copies to 70%, 80%, or 90% of their original size. This lets you copy legal-size documents onto A4-size paper, for example.

Telephone Features

Automatic dialling

The MultiPASS C20’s three automatic dialling methods (one-touch speed dialling, coded speed dialling, and group dialling) can be used to store phone and fax numbers, for easy and efficient calling.

Connection for the optional handset, extension telephone, or answering machine

Connecting the optional handset or an extension phone to the MultiPASS C20 lets you use it to make and receive normal telephone calls. In addition, connecting an answering machine allows you to receive faxes and phone messages while you are away from your desk.

Point-and-click dialling

The MultiPASS Desktop Manager enables you to select a phone number and dial directly from your PC’s screen with a simple click of the mouse.

1-8 Introducing the MultiPASS C20 Chapter 1

Using the MultiPASS C20 with the MultiPASS Desktop Manager for Windows

Canon’s MultiPASS Desktop Manager for Windows allows you to use the MultiPASS C20’s printing, faxing, scanning, and telephone functions directly from your PC:

❏ Use the MultiPASS C20 as the default printer for Windows

applications

❏ Send faxes from the MultiPASS C20 using any Windows application

that allows printing

❏ Scan documents into the Desktop Manager or any Windows

application that supports the TWAIN scanning standard

❏ Store an unlimited list of fax or phone numbers in a fax/telephone

address book on your PC

❏ View faxes on your PC’s monitor, as well as save, rotate, or print

them, or copy them to the PC’s clipboard

❏ Broadcast faxes from your PC to any number of destinations ❏ Attach custom cover sheets to each fax you send from the PC

The Desktop Manager package also includes a utility program that helps you troubleshoot the interface between your computer and the MultiPASS C20.

For more details on using your MultiPASS C20 with the MultiPASS Desktop Manager, refer to the MultiPASS Desktop Manager User’s Guide.

The MultiPASS Desktop Manager is designed to operate with Windows 95 and Windows 98.

Chapter 1 Introducing the MultiPASS C20 1-9

Introducing the

MultiPASS C20

Supplies and Options

Your MultiPASS C20 uses Canon’s Bubble Jet (BJ) cartridges and ink tanks, print media, and optional equipment, all designed to work with your MultiPASS C20 to help you produce the finest output possible. These supplies are available from your local authorised Canon dealer.

BJ Print Cartridges and Ink Tanks

The MultiPASS C20 uses Canon’s BJ (Bubble Jet) cartridges to provide you with first-rate, crisp print and vibrant colours.

Canon’s BJ cartridges use advanced ink formulas that dry quickly, look great on plain paper, are not easily affected by light, and resist smudging extremely well. In addition, the print heads in the BJ cartridges cap themselves automatically when not in use, thus saving ink by keeping the print heads from drying out.

BJ print cartridges are also easy to maintain. If your BC-21/21e Colour BJ Cartridge runs out of ink, just replace the empty ink tank (black or colour). If the BX-20 Black Cartridge, BC-22/22e Photo Colour Cartridge, or BC-29F Fluorescent BJ Cartridge runs out of ink, just replace the entire cartridge.

To avoid printing problems, use only Canon BJ print cartridges and ink tanks. Other cartridges can produce unsatisfactory results. In addition, use only BCI-21 Black and BCI-21 Colour ink tanks in the BC-21/21e Colour BJ cartridge.

Special Print Media

You can use plain paper with the MultiPASS C20 for excellent colour, and black and white printing, but Canon has also developed a wide range of print media to extend your printing capabilities. See “Selecting the Print Media” on page 2-35 for detailed descriptions of these media.

If you plan to use a print medium other than those made by Canon, be sure to test it in your MultiPASS C20 before ordering it in bulk. If you have any questions about whether a particular medium is suitable for your MultiPASS C20, please contact your local authorised Canon dealer.

1-10 Introducing the MultiPASS C20 Chapter 1

Canon Photo Kit

Canon’s optional Photo Kit enables the MultiPASS C20 to use halftones to print photos beautifully. The kit includes the BC-22/22e Photo Colour BJ cartridge, the SB-21 BJ cartridge container, and 60 sheets of Canon high-resolution paper (HR-101).

Chapter 1 Introducing the MultiPASS C20 1-11

Introducing the

MultiPASS C20

Safety Instructions

Read these safety instructions thoroughly before using your MultiPASS C20, and keep them handy in case you need to refer to them later.

Except as specifically described in this manual, do not attempt to service the MultiPASS C20 yourself. Never attempt to disassemble the unit: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact your local authorised Canon dealer or service centre.

❏ Always follow all warnings and instructions marked on the

MultiPASS C20.

❏ Use the MultiPASS C20 only on a sturdy, stable, level surface. If the

MultiPASS C20 falls, it could be seriously damaged.

❏ Do not use the MultiPASS C20 near water. If you spill liquid on or

into the unit, unplug it immediately and call your local authorised Canon dealer or service centre.

❏ The back and bottom of the MultiPASS C20 include slots and

openings for ventilation. To keep the MultiPASS C20 from overheating (which can cause it to operate abnormally and create a fire risk), take care not to block or cover these openings. Do not operate the unit on a bed, sofa, rug, or other similar soft surface, or near a radiator or other heat source. Do not place the MultiPASS C20 in a cupboard or cabinet or on shelves unless adequate ventilation is available. See “Choosing a Location for Your MultiPASS C20” on page 2-3 for guidelines on how much space the unit needs for ventilation.

❏ Operate the MultiPASS C20 only from the type of power source

indicated on the unit’s label. If you are not sure of the type of power available from your wall outlets, contact your local power company.

❏ Make sure the total amperage used by all devices plugged into the

wall outlet does not exceed the ampere rating of the outlet’s circuit breaker.

❏ Do not allow anything to rest on the power cord or place the

MultiPASS C20 where the cord will be walked on. Make sure the cord is not knotted or kinked.

1-12 Introducing the MultiPASS C20 Chapter 1

❏ Do not insert objects of any kind into the slots or openings on the

MultiPASS C20’s cabinet, as they could touch dangerous voltage points or short out parts, and result in fire or electric shock.

❏ Do not allow small objects (such as pins, paper clips, or staples) to

fall into the MultiPASS C20. If something does fall into it, unplug the unit immediately and call your local authorised Canon dealer or service centre.

❏ Always unplug the MultiPASS C20 before moving or cleaning it. ❏ Whenever you unplug the MultiPASS C20, wait at least five

seconds before you plug it back in.

❏ Keep the MultiPASS C20 away from direct sunlight, as this can

damage it. If you have to place it near a window, install heavy curtains or blinds.

❏ Do not expose the MultiPASS C20 to extreme temperature

fluctuations. Install the unit in a place with temperatures in the 10°–32.5°C range.

❏ Always unplug the MultiPASS C20 during thunderstorms. ❏ Before you transport the MultiPASS C20, remove its BJ cartridge. ❏ Always lift the MultiPASS C20 as shown below. Never lift it by its

sheet feeder or document supports.

Chapter 1 Introducing the MultiPASS C20 1-13

Introducing the

MultiPASS C20

Unplug the MultiPASS C20 and contact your local authorised Canon dealer or service centre in any of these situations:

❏ If the power cord or plug is damaged or frayed. ❏ If liquid spills into the unit, or if it is otherwise exposed to rain or

liquids.

❏ If you notice smoke or unusual noises or odors coming from it. ❏ If the MultiPASS C20 does not operate normally when you follow

the operating instructions. Adjust only those controls that are covered by the operating instructions in this user’s guide, or you can damage the unit and require extensive repair work.

❏ If the MultiPASS C20 is dropped or its cabinet damaged. ❏ If the MultiPASS C20 begins performing poorly, and you cannot

correct the problem by using the procedures in Chapter 6, “Troubleshooting”.

1-14 Introducing the MultiPASS C20 Chapter 1

Using Your Documentation

Your MultiPASS C20 includes the following documentation to help you learn how to use your unit quickly and easily:

❏ User’s Guide (this guide) — This guide provides detailed

information on how to set up, operate, maintain, and troubleshoot your MultiPASS C20.

❏ MultiPASS Desktop Manager for Windows

User’s Guide — This

guide describes how to use your MultiPASS C20 to print, scan, and fax from within your PC’s Windows environment. Refer to this guide whenever you need information about printing, scanning, or faxing from your PC.

Please note that all settings of the MultiPASS C20 can be adjusted using your MultiPASS Desktop Manager for Windows

software. For details,

refer to the MultiPASS Desktop Manager for Windows®User’s Guide.

How to Use this Guide

To make the best use of this user’s guide in learning how to set up and operate your MultiPASS C20, be sure to do the following:

❏ Read this chapter to learn about the MultiPASS C20’s main features,

available supplies and options, and guidelines on using the unit safely.

❏ Carefully follow the instructions in Chapter 2, “Setting Up Your

MultiPASS C20” to get your unit unpacked and assembled properly.

❏ Read Chapters 3 through 5 to learn how to use the MultiPASS C20

to send and receive faxes, scan documents, make copies, and print.

❏ If your MultiPASS C20 begins operating improperly, use Chapter 6,

“Troubleshooting,” to try to solve the problem.

❏ Look over Chapter 7, “Maintaining Your MultiPASS C20” to become

familiar with procedures for cleaning your MultiPASS C20, replacing its Bubble Jet (BJ) print cartridge and ink tanks, and printing activity management reports.

❏ Refer to Appendix A for the MultiPASS C20’s technical

specifications.

If you still have questions about how to use your MultiPASS C20, please contact your local authorised Canon dealer or service representatives. They will be happy to answer your questions.

Chapter 1 Introducing the MultiPASS C20 1-15

Introducing the

MultiPASS C20

Type Conventions Used in this Guide

This guide uses the following conventions to emphasise certain information that will help you use your MultiPASS C20 correctly and safely:

Cautions tell you how to avoid actions that could injure you or damage your MultiPASS C20.

Notes provide advice for using your MultiPASS C20 more effectively, describe operating restrictions, and tell how to avoid minor operating difficulties.

In addition, this guide uses bold capital letters to show the names of buttons and switches on the MultiPASS C20, such as FUNCTION, STOP, and START/COPY. Text that appears in the unit’s display is shown in plain capital letters: RECEPTION OK.

1-16 Introducing the MultiPASS C20 Chapter 1

For Customer Support

Your MultiPASS C20 is designed with the latest technology to provide trouble-free operation. If you have a problem with the unit’s operation, try to solve it by using the information in Chapter 6, “Troubleshooting”. If you cannot solve the problem or if you think your MultiPASS C20 needs service, contact your local authorised Canon dealer or service centre.

Chapter 2 Setting Up Your MultiPASS C20 2-1

Setting Up Your

MultiPASS C20

Chapter 2

Setting Up Your MultiPASS C20

This chapter tells you how to unpack and assemble your MultiPASS C20, select and install the Bubble Jet (BJ) print cartridge, load the paper, and enter your user information — everything you need to know to get your MultiPASS C20 ready to use.

❏ Choosing a Location for Your MultiPASS C20................................ 2-3

❏ Unpacking Your MultiPASS C20 ...................................................... 2-5

•Do You Have Everything? ............................................................ 2-5

• Removing Shipping Materials ...................................................... 2-8

❏ Getting Acquainted with Your MultiPASS C20.............................. 2-11

• Front View........................................................................................ 2-11

• Rear View ........................................................................................ 2-12

• The Handset (Option) .................................................................... 2-12

• The Operation Panel ...................................................................... 2-13

Special Function Buttons .......................................................... 2-15

• Inside the Printer Cover ................................................................ 2-16

❏ Assembling the MultiPASS C20 ........................................................ 2-17

•Attaching Components ..................................................................2-17

Attaching the Sending Document Support ............................ 2-17

Attaching the Document Support............................................ 2-18

Attaching the Output Tray Extension .................................... 2-19

• Connecting the MultiPASS C20 to Your PC................................ 2-20

• Connecting the Telephone Line ....................................................2-21

•Connecting the Optional Handset, Extension Phone or

Answering Machine .................................................................... 2-22

❏ Powering Up ........................................................................................ 2-23

❏ Selecting and Installing a BJ Cartridge ............................................ 2-25

• Guidelines for Using and Maintaining BJ Cartridges................ 2-25

• Choosing the Best Cartridge.......................................................... 2-27

•Installing the BJ Cartridge ............................................................ 2-29

•Storing BJ Cartridges ...................................................................... 2-34

2-2 Setting Up Your MultiPASS C20 Chapter 2

❏ Selecting and Loading the Print Media ............................................ 2-35

• Selecting the Print Media .............................................................. 2-35

Plain Media ................................................................................ 2-35

Canon Media .............................................................................. 2-36

• The Printable Area ..........................................................................2-38

Plain Paper and Special Media ................................................ 2-38

Envelopes .................................................................................... 2-39

• Adjusting the Paper Thickness Lever .......................................... 2-40

• Loading the Print Media ................................................................2-42

Loading Print Media for Automatic Feed .............................. 2-43

Loading Print Media for Manual Feed.................................... 2-47

•Using Canon’s Specialty Papers .................................................. 2-48

Printing on High Resolution Paper HR-101 .......................... 2-48

Printing on FS-101 Fabric Sheets.............................................. 2-50

• Using the Paper Output Guides with the BC-22/22e and

BC-29F Cartridges........................................................................ 2-51

❏ Entering User Information in the MultiPASS C20.......................... 2-52

• Guidelines for Entering Information............................................ 2-53

Entering a Name ........................................................................ 2-53

Editing Information .................................................................. 2-54

• Entering Your Identification Information .................................. 2-55

Editing Your Identification Information ................................ 2-56

❏ The MultiPASS C20 Settings .............................................................. 2-57

• List of Settings ................................................................................ 2-57

General Settings.......................................................................... 2-58

Sending Settings ........................................................................ 2-59

Receive Settings .......................................................................... 2-61

Speed Dialling Settings.............................................................. 2-63

Other Options ............................................................................ 2-63

• The MultiPASS C20 Unit Settings ................................................ 2-64

•Accessing the MultiPASS C20 Unit Settings .............................. 2-67

To Access the VOLUME CONTROL Settings (CALLING

VOLUME, KEYPAD VOLUME, ALARM VOLUME,

LINE MONITOR VOL) .......................................................... 2-67

To Access the RX CALL LEVEL, MID PAUSE SET, and

DISPLAY LANGUAGE Settings .......................................... 2-68

❏ Testing the MultiPASS C20 ................................................................ 2-70

Chapter 2 Setting Up Your MultiPASS C20 2-3

Setting Up Your

MultiPASS C20

Choosing a Location for Your MultiPASS C20

Before unpacking your MultiPASS C20, follow these guidelines to choose the best location for it.

Please review the information provided in “Safety Instructions” on page 1-11, to make sure you are installing your MultiPASS C20 for safe use.

❏ Put the MultiPASS C20 in a cool, dry, clean, well ventilated place:

•Make sure the area is free from dust.

•Make sure the location is not affected by extreme temperature changes, and always stays between 10° and 32.5°C.

•Make sure the area’s relative humidity is always between 10% and 90%.

❏ Keep the MultiPASS C20 away from direct sunlight. ❏ If possible, put the MultiPASS C20 near an existing telephone outlet,

to avoid the expense of installing a new one.

❏ Place the unit near a standard 200–240 VAC power outlet. ❏ Place the MultiPASS C20 near the PC you will be connecting it to.

Make sure you can reach it easily, as you will be using it as a printer, fax machine, copier, scanner, and telephone.

❏ Do not plug the MultiPASS C20 into the same circuit as an

appliance such as an air conditioner, electric typewriter, television, or copier. Such devices generate electrical noise that can interfere with your MultiPASS C20’s ability to send or receive faxes.

❏ Set the MultiPASS C20 on a flat, stable, vibration-free surface that is

strong enough to support its weight (about 5.6 kg).

❏ Make sure the location you choose provides enough space around

the MultiPASS C20 for adequate ventilation, and to allow paper to flow freely into and out of the unit. The figure below shows the minimum space required for the unit.

2-4 Setting Up Your MultiPASS C20 Chapter 2

If you need help installing your MultiPASS C20 or have any questions about it, please contact your local authorised Canon dealer or service centre.

618 mm

361 mm

400 mm

482 mm

281 mm

Chapter 2 Setting Up Your MultiPASS C20 2-5

Setting Up Your

MultiPASS C20

Unpacking Your MultiPASS C20

Follow the directions below to unpack your MultiPASS C20 properly, and to make sure you have all of its components and documentation.

Do You Have Everything?

As you unpack the MultiPASS C20, save the carton and packing material in case you want to move or ship the unit in the future.

1. Carefully remove all items from the box. You should have someone help by holding the box while you lift the MultiPASS C20 and its protective packaging out of the carton.

DOCUMENT SUPPORT FOR SCANNED DOCUMENTS

SENDING DOCUMENT SUPPORT

BC-21/21e COLOUR BJ CARTRIDGE

BX-20 BLACK BJ CARTRIDGE

POWER CORD

TELEPHONE LINE

MultiPASS C20 UNIT

MultiPASS C20 USER’S GUIDE MULTIPASS DESKTOP

MANAGER FOR WINDOWS

PACKAGE

SB-21 BJ CARTRIDGE CONTAINER

OUTPUT TRA Y EXTENSION

B.T. ADAPTOR

(UK Only)

2-6 Setting Up Your MultiPASS C20 Chapter 2

2. Make sure you have the following items:

❏ Miscellaneous:

•M label (UK only)

*The shape of the power cord varies depending on the country of purchase.

** The shape of the telephone line varies depending on the country of purchase.

MultiPASS C20 USER’S GUIDE

(This book)

DOCUMENT SUPPORT FOR SCANNED DOCUMENTS

SENDING DOCUMENT SUPPORT

OUTPUT TRA Y EXTENSION

BX-20 BLACK BJ CARTRIDGE

SB-21 BJ CARTRIDGE CONTAINER

POWER CORD*

TELEPHONE LINE**

BC-21/21e COLOUR BJ CARTRIDGE

MultiPASS C20 UNIT

B.T. ADAPTOR

(UK Only)

DESKTOP MANAGER FOR WINDOWS

SOFTWARE USER’S GUIDE

PRINTER DRIVER FLOPPY DISK

DESKTOP MANAGER FOR WINDOWS

SOFTWARE

FLOPPY DISKS

Chapter 2 Setting Up Your MultiPASS C20 2-7

Setting Up Your

MultiPASS C20

❏ If any of the above items are damaged or missing, notify your

Canon dealer immediately.

❏ In addition to the items shipped with your MultiPASS C20, you will

need a Centronics®-compatible parallel interface cable, which you can purchase from your Canon dealer. (Canon recommends a cable that complies with IEEE 1284.) For best results, use a cable that is no more than 2 metres long.

2-8 Setting Up Your MultiPASS C20 Chapter 2

Removing Shipping Materials

When unpacking your MultiPASS C20, remove the tape and cardboard that are inserted into the unit to protect it during shipping. Do this as follows:

1. Remove all pieces of shipping tape from the outside of the MultiPASS C20.

2. Remove the shipping tape and protective cardboard from the sheet feeder.

Chapter 2 Setting Up Your MultiPASS C20 2-9

Setting Up Your

MultiPASS C20

3. Open the operation panel by grasping it with both hands and gently pulling it toward you.

4. Remove the soft styrofoam sheet from the unit’s Automatic Document Feeder (ADF), then gently push the operation panel shut until it clicks.

2-10 Setting Up Your MultiPASS C20 Chapter 2

5. Peel the clear protective sheet off of the LCD display.

Chapter 2 Setting Up Your MultiPASS C20 2-11

Setting Up Your

MultiPASS C20

Getting Acquainted with Your MultiPASS C20

Before using your MultiPASS C20, look over the diagrams on these pages to become familiar with the unit’s components and their functions.

Front View

OPERATION PANEL

PRINTER COVER

AUTOMATIC DOCUMENT FEEDER (ADF)

SENDING DOCUMENT SUPPORT

DOCUMENT SUPPORT FOR SCANNED DOCUMENTS

OUTPUT TRAY EXTENSIONOUTPUT TRAY

SHEET FEEDER

PAPER GUIDE

PAPER OUTPUT GUIDES

PAPER REST

DOCUMENT GUIDES

2-12 Setting Up Your MultiPASS C20 Chapter 2

Rear View

The Handset (Option)

For a description of the optional handset components, see Appendix B.

BI-DIRECTIONAL PARALLEL PORT

MANUAL FEEDER

POWER CONNECTOR

TELEPHONE LINE JACK

OPTIONAL HANDSET/ EXTENSION PHONE JACK

Chapter 2 Setting Up Your MultiPASS C20 2-13

Setting Up Your

MultiPASS C20

The Operation Panel

q RECEIVE MODE button

Use this button to select whether the MultiPASS C20 is set to receive faxes manually (“MANUAL MODE”), to treat all calls as faxes (“FAX ONLY MODE”), to use an answering machine to receive all calls (“ANS. MACHINE MODE”), or to automatically switch between telephone and fax receiving, depending on the type of call (“Fax/Tel Mode”).

w LCD display

This displays messages and prompts during operation, and displays selections, text, numbers, and names when registering information.

e RESOLUTION button

Press this button to select the resolution the MultiPASS C20 will use for the document you want to fax or scan.

1 2

ABC3DEF

4 5

JKLGHI

MNO

7 8

TUVPQRS

WXYZ

/PAUSE RECEIVE MODE RESOLUTION

ALARM

CODED DIAL

123

456

PRINTER RESET

TONE/+ D.T. R

CARTRIDGEFUNCTION RESUME

t NUMERIC BUTTONS

y REDIAL/PAUSE

u CODED DIAL

q RECEIVE MODE

i START/COPY

e RESOLUTION

!0 STOP

w LCD DISPLAY

o ALARM

r ONE-TOUCH SPEED DIAL/

SPECIAL FUNCTION BUTTONS

2-14 Setting Up Your MultiPASS C20 Chapter 2

r One-Touch Speed Dial/Special Function buttons

Use these buttons for one-touch speed dialling, entering user information, printing documents stored in memory, and cleaning the print head.

t Numeric buttons

Use these buttons to type numbers and names when entering information, and to dial fax/telephone numbers that are not registered for automatic dialling.

y (REDIAL)/PAUSE button

Press this button to redial the last number that was dialled using the number buttons, or to enter pauses between digits when dialling fax numbers.

u CODED DIAL button

Press this button (followed by entering a two-digit code with the numeric buttons) to dial a fax number that you have registered for coded speed dialling.

i (START/COPY) button

Press this button to begin sending, receiving, scanning, or other operations, or to select functions when registering information.

o ALARM lamp

This lamp flashes when an error occurs, when the MultiPASS C20 is out of paper or ink.

!0 (STOP) button

Press this button to cancel sending, receiving, or any other operation.

Chapter 2 Setting Up Your MultiPASS C20 2-15

Setting Up Your

MultiPASS C20

Special Function Buttons

❑ FUNCTION button

Use this button to access different functions, such as when entering user information, running the MultiPASS C20’s self-cleaning process, checking the nozzles, or printing faxes stored in the MultiPASS C20’s memory.

❑ CARTRIDGE button

Press this button to release the MultiPASS C20’s BJ cartridge holder to its centre position for installing or replacing the cartridge. (Press again after installing the cartridge to return the cartridge holder back to its home position.)

❑ RESUME button

Press this button when you want to form-feed paper when printing.

❑ Arrow buttons (

<<,>>

) 1 and 2

Use these buttons to scroll through menu selections or to move the cursor when registering data.

❑ PRINTER RESET button 3

Press this button to reset the MultiPASS C20 if your PC crashes. This will maintain all the faxes currently in memory. Do not unplug the MultiPASS C20 to reset the unit or the faxes in memory will be lost.

❑ TONE/+ button 4

Press this button to switch to tone dialling temporarily when your unit is set for pulse dialling. Press also to enter a + sign when registering your fax/telephone number.

❑ D.T. button 5

Press this button to confirm the dial tone when dialling a telephone/fax number. (This function is not available in the UK, Hong Kong, Australia, New Zealand, Singapore, and Malaysia.)

❑ R button 6

Press this button to dial the outside line access number when the unit is connected through a switchboard (PBX).

123

456

PRINTER RESET

TONE/+ D.T. R

CARTRIDGEFUNCTION RESUME

2-16 Setting Up Your MultiPASS C20 Chapter 2

Inside the Printer Cover

PAPER THICKNESS LEVER

CARTRIDGE HOLDER

Chapter 2 Setting Up Your MultiPASS C20 2-17

Setting Up Your

MultiPASS C20

Assembling the MultiPASS C20

Use the following instructions to assemble your MultiPASS C20 main unit and components. To see how the MultiPASS C20 will look fully assembled, see “Getting Acquainted with Your MultiPASS C20” on page 2-11.

Attaching Components

Attaching the Sending Document Support

The sending document support holds documents as they feed into the Automatic Document Feeder (ADF).

To install this support, insert one of its tabs into the corresponding slot above the MultiPASS C20’s Automatic Document Feeder (ADF), then — firmly but gently — insert the other.

2-18 Setting Up Your MultiPASS C20 Chapter 2

Attaching the Document Support

The document support catches documents as they come out of the MultiPASS C20 after being faxed or scanned. You can operate the MultiPASS C20 with or without this support.

The ends of the metal support fit into the slots on the front of the MultiPASS C20, as shown below. To install it, slightly squeeze the ends of the support toward each other, insert them in the slots, and gently release them. Then slide the support into the unit until it clicks in position.

When the support is installed, you can pull it out or push it in to suit the size of the document.

❏

When inserting the document support, make sure that it curves upwards, as shown in the figures above.

❏

If you do not wish to use the support, you can remove it completely.

Chapter 2 Setting Up Your MultiPASS C20 2-19

Setting Up Your

MultiPASS C20

Attaching the Output Tray Extension

The output tray extension catches printed pages as they come out of the MultiPASS C20’s output tray.

The ends of the metal support fit into the slots on the output tray, as shown below. To install it, squeeze the ends of the support toward each other, insert them into the slots, and gently release them.

2-20 Setting Up Your MultiPASS C20 Chapter 2

Connecting the MultiPASS C20 to Your PC

Your MultiPASS C20 has an 8-bit, bi-directional parallel interface port that allows you to connect it to your PC. To do this, you need to purchase a Centronics-compatible parallel interface cable from your dealer.

For best results, use a cable that is no more than 2 metres long. Canon recommends that you use a cable that complies with IEEE 1284. Contact your local authorised Canon dealer if you need help in selecting a cable.

Connect the MultiPASS C20 to your computer as follows:

1. Make sure the computer is turned off and the MultiPASS C20 is unplugged.

2. Connect the parallel cable to your MultiPASS C20:

a. Align the cable connector with the interface port so their shapes

match.

b. Gently press the cable connector into the port.

c. Secure the cable connector by snapping both wire clips (on the

sides of the port) into the cable connector, as shown below.

3. Similarly, connect the other end of the cable to the parallel interface port on your computer.

Chapter 2 Setting Up Your MultiPASS C20 2-21

Setting Up Your

MultiPASS C20

Connecting the Telephone Line

Connect the MultiPASS C20 to a telephone line as follows:

1. Connect one end of the supplied telephone line to the jack marked on the side of the MultiPASS C20.

2. Connect the other end of the line to your wall telephone jack.

2-22 Setting Up Your MultiPASS C20 Chapter 2

Connecting the Optional Handset, Extension Phone or Answering Machine

To use your MultiPASS C20 to make or receive normal telephone calls, you must connect the optional handset or an extension telephone. You can also attach an answering machine (with or without an extension telephone).

Do this by connecting the line from the optional handset, extension phone or answering machine into the jack marked on the side of the MultiPASS C20.

❑ Users in the UK only

To connect an extension phone or answering machine to the MultiPASS C20, you may need to connect the B.T. adaptor.

If you connect an answering machine to the MultiPASS C20, be sure to read “Using an Answering Machine: ANS. MACHINE MODE” on page 3-48.

B.T. ADAPTOR

UK Only

Chapter 2 Setting Up Your MultiPASS C20 2-23

Setting Up Your

MultiPASS C20

Powering Up

Follow these guidelines when connecting your MultiPASS C20 to a power source:

❑ The MultiPASS C20 is intended for domestic use only and requires

200–240 V AC. Do not use it outside the country where it was purchased.

❑ Use only the power cord that came with the unit. Using a longer

cord or extension cord can cause the MultiPASS C20 to malfunction.

❑ Unplug the unit only by pulling on the plug itself. Never pull on the

cord.

❑ Do not plug the MultiPASS C20 into an outlet shared with an

appliance such as an air conditioner, computer, electric typewriter, or copier. These devices generate electrical noise, which can interfere with the MultiPASS C20’s operation.

❑ Make sure nothing is laying on the power cord, and that the cord

cannot be walked on or tripped over.

❑ Do not overload the electrical outlet. Make sure the total amperage

used by all the machines plugged into the outlet does not exceed the ampere rating of the outlet’s circuit breaker.

Connect the power cord as follows:

1. Plug the supplied power cord into the power receptacle on the MultiPASS C20.

2. Plug the other end of the power cord into the outlet.

2-24 Setting Up Your MultiPASS C20 Chapter 2

The MultiPASS C20 has no power switch, so its power is on as long as it is plugged in. Once connected, though, the unit still needs to warm up before you can use it. Depending on the number of pages accumulated in its memory, the MultiPASS C20 can take up to four minutes to warm up.

❑ While the MultiPASS C20 is warming up, the message PLEASE

WAIT appears in the LCD display:

❑ When the time and receive mode appear, the MultiPASS C20 is in

standby mode and ready for use:

If the BJ cartridge has not been installed yet, the message PUT IN CARTRIDGE alternates with the standby mode display:

13:30 FaxOnly

PUT IN CARTRIDGE

13:30 FaxOnly

PLEASE WAIT

Chapter 2 Setting Up Your MultiPASS C20 2-25

Setting Up Your

MultiPASS C20

Selecting and Installing a BJ Cartridge

Canon offers a number of Bubble Jet (BJ) cartridges to meet a wide range of printing requirements. (The MultiPASS C20 comes with one BC-21/21e Colour BJ cartridge.) This section describes how to select the best BJ cartridge for your needs, as well as how to install and maintain the cartridge.

Guidelines for Using and Maintaining BJ Cartridges

The most important thing you can do to ensure the best possible print quality, as well as extend the life of your MultiPASS C20, is to take care of the MultiPASS C20’s BJ cartridges following these guidelines:

❏ Store cartridges at room temperature. ❏ Keep cartridges in their sealed containers until you are ready to use

them.

❏ Install the cartridge immediately after removing its print head cap

and protective tape.

❏ Always use the cartridge within one year of unpacking it. ❏ When changing cartridges, always store the unused cartridge in the

SB-21 BJ cartridge container that comes with the MultiPASS C20.

❏ Do not remove the cartridge from the MultiPASS C20 unless

necessary.

The ink in the BJ cartridges is difficult to clean up if spilled. To avoid spilling ink, always be sure to follow these precautions when handling the cartridges:

❏ Do not attempt to disassemble or refill the cartridge. ❏ Do not shake or drop the cartridge, or tip the print head downward. ❏ Keep BJ cartridges out of children’s reach.

2-26 Setting Up Your MultiPASS C20 Chapter 2

Hold the BJ cartridge by its sides only. Do not touch the print head, the sharp edges around the print head, the silver plate on the bottom of the cartridge, or the silver metal or circuit area on its side.

❏ Make sure the BJ cartridge holder is in its home position (on the

right side of the unit) when you are not using the MultiPASS C20. If it is not in its home position, press the CARTRIDGE button. Leaving it out of its home position will dry out the print head on the cartridge.

❏ Clean the print head when print quality is no longer satisfactory. See

“Cleaning and Testing the BJ Cartridge Print Head” on page 7-5 for instructions. If the print quality does not improve after five consecutive cleanings, replace the ink tank or BJ cartridge.

❏ Do not use a BC-21/21e Colour BJ cartridge with either of its ink

tanks missing. Doing so can cause it to clog.

❏ Do not remove the ink tanks from the BC-21/21e Colour BJ

cartridge unnecessarily, or the ink in them may clog.

❏ Never attempt to refill an empty cartridge.

PRINT HEAD

Chapter 2 Setting Up Your MultiPASS C20 2-27

Setting Up Your

MultiPASS C20

Choosing the Best Cartridge

Canon offers several BJ print cartridges and ink tanks for use in the MultiPASS C20. (BJ print cartridges contain the BJ print head and ink, while BJ ink tanks contain only ink.) Use the following descriptions to decide which type of cartridge best suits your particular needs.

To avoid printing problems, use only the BX-20 or BC-21/21e BJ cartridges for normal printing. The BC-22/22e Photo Colour BJ Cartridge (sold separately) is for printing photo-realistic colour images. Other cartridges can produce unsatisfactory results. In addition, use only BCI-21 Black and BCI-21 Colour ink tanks in the BC-21/21e Colour BJ cartridge.

BX-20 Black BJ Cartridge

This cartridge incorporates a BJ print head and black ink in a single unit. The BX-20 can be used if most of your printing is black, e.g. for receiving faxes, making copies, and monochrome printing. It can print twice as fast as a colour cartridge, and at higher resolution.

BC-21/21e Colour BJ Cartridge

The BC-21/21e incorporates a BJ print head and two replaceable ink tanks (a BCI-21 Black and a BCI-21 Colour). Use this cartridge when printing in colour.

BCI-21 Black ink tank

Purchase this ink tank from your local Canon dealer as the black ink runs out of the BC21/21e Colour BJ cartridge.

BCI-21 Colour ink tank

Purchase this ink tank from your local Canon dealer as the colour ink runs out of the BC21/21e Colour BJ cartridge.

n k

a r

t r i

d g

l-2

a d

i n

J a

p a

Color

I n

r t r

i d

g e

l-2

a d

i n

J a

p a

Black

a de in Ja

pan

C o

l o r

a r t

r i d g

-2 1

Ink

Cartridge

BCl-21

Ink

artridge

BCl-21

2-28 Setting Up Your MultiPASS C20 Chapter 2

BC-22/22e Photo Colour BJ Cartridge

Includes the print head and colour ink in a single unit. Use this cartridge for printing photo-realistic colour images.

BC-29F Fluorescent BJ Cartridge

Includes the print head and colour ink in a single unit. Use this cartridge for printing bright, attractive fluorescent colours. For optimum print quality, use High Resolution Paper HR-101.

The MultiPASS C20 cannot print incoming faxes or make copies while the BC-22/22e or BC-29F cartridge is installed. This is an ink-saving feature: because the BC-22/22e and BC-29F are single units (and do not have ink tanks that can be replaced separately), using them to print faxes will use the black ink faster, using up the cartridges while they still have a considerable amount of colour ink remaining.

SB-21 BJ Cartridge Container

Use the SB-21 to store an extra BJ cartridge in a convenient location, while keeping it from drying out.

-29 F

Chapter 2 Setting Up Your MultiPASS C20 2-29

Setting Up Your

MultiPASS C20

Installing the BJ Cartridge

To install your BJ cartridge, follow these steps:

1. Make sure the MultiPASS C20 is plugged in.

2. Press CARTRIDGE.

❑ The unit beeps, and the cartridge holder moves toward the

centre of the unit.

3. Open the printer cover by grasping the document guides and lifting.

❏

Do not try to manually move or stop the cartridge holder, or you may damage the MultiPASS C20.

❏

Do not touch the ribbon cable, the small circuit board, the guide rail or the round shaft.

CARTRIDGE

RIBBON CABLE

GUIDE RAIL

ROUND SHAFT

CIRCUIT BOARD

2-30 Setting Up Your MultiPASS C20 Chapter 2

❏

4. Raise the green cartridge lock lever (on the cartridge holder) by gently pulling up on it.

DO NOT TOUCH THE RIBBON CABLE

DO NOT TOUCH THE GUIDE RAIL

DO NOT TOUCH THE ROUND SHAFT

PRINT HEAD

Chapter 2 Setting Up Your MultiPASS C20 2-31

Setting Up Your

MultiPASS C20

5. Peel the protective foil off the new BJ cartridge’s protective packaging, and remove the cartridge.

6. Lift the orange cap off the cartridge’s print head, then remove the orange tape.

Discard the cap and tape immediately. Never attempt to re-attach the cap or tape to the print head, or you can adversely affect the ink flow or quality of the ink colour.

2-32 Setting Up Your MultiPASS C20 Chapter 2

7. Hold the cartridge so the label faces outward, tilt it slightly forward and to the right, then slide it into the cartridge holder.

8. Lower the green lock lever completely. The BJ cartridge is now locked into position.

Do not try to manually move or stop the cartridge holder, or you may damage the MultiPASS C20.

DO NOT TOUCH THE RIBBON CABLE

DO NOT TOUCH THE GUIDE RAIL

DO NOT TOUCH THE ROUND SHAFT

Chapter 2 Setting Up Your MultiPASS C20 2-33

Setting Up Your

MultiPASS C20

9. Set the paper thickness lever. For printing on plain paper:

Cartridge Thickness Lever Position

BC-21/21e Colour BJ Cartridge (black) centre BC-21/21e Colour BJ Cartridge (colour) centre BX-20 Black BJ Cartridge left BC-22/22e Photo Colour BJ Cartridge centre BC-29F Fluorescent BJ Cartridge centre

See page 2-40 for more information on paper thickness settings.

10. Close the printer cover.

11. Press CARTRIDGE.

❑ The MultiPASS C20 beeps twice, and the cartridge holder

moves to its home position on the right side of the unit.

❑ Once the cartridge holder is in its home position, the unit

automatically cleans the print head.

Unplug the MultiPASS C20 only when it is in standby mode (time and receiving mode show in the LCD display). Do not unplug the MultiPASS C20 when the cartridge holder is not in its home position on the right. If you unplug the unit while it is printing, or move the cartridge holder from its home position, the cartridge will not be capped and can dry out.

CARTRIDGE

2-34 Setting Up Your MultiPASS C20 Chapter 2

Storing BJ Cartridges

Once a BJ cartridge is unwrapped, its print head must be kept from drying out, or it can clog and fail to work properly. A cartridge installed in the MultiPASS C20 is protected from drying out by automatically moving to the home position at the right side of the unit and capping itself.

If you remove a partially used BJ cartridge from the MultiPASS C20, store it in the SB-21 BJ cartridge container that came with your unit.

1. Insert the cartridge in the container with the cartridge’s label facing forward, and the print head down.

2. Close the container lid, and snap it shut.

rtridge

BCl-21

Color

Color Slot

Ink

rtrid

BCl-21

Black

Black Slot

Color BJ Cartridge

BC-21

Made in Japan

Chapter 2 Setting Up Your MultiPASS C20 2-35

Setting Up Your

MultiPASS C20

Selecting and Loading the Print Media

Whenever you change the size of the paper in the MultiPASS C20, you must also use the MultiPASS Desktop Manager to set the MultiPASS C20 to use the new size. For instructions, see the MultiPASS Desktop Manager for Windows®User’s Guide.

Selecting the Print Media

The following describes a variety of media you can use with your MultiPASS C20. Be sure to test the medium you intend to use before ordering it in bulk. If you have any questions about whether a particular medium is suitable for your MultiPASS C20, please contact your local authorised Canon dealer. For complete paper specifications, see “Printer” on page A-6.

Please note that not all print media mentioned here may be available in your country. Contact your local authorised Canon dealer for more information on product availability.

Plain Media

Plain paper

The MultiPASS C20 produces letter-quality print on most plain bond paper, including cotton bond and photocopy paper. It can use A4, letter, or legal sizes. The paper must be less than 0.2 mm thick, and have a weight of 64–90 g/m

You can also use paper weighing 90–105 g/m2by manually feeding sheets, one at a time.

Envelopes

The MultiPASS C20 can print on European DL (220 × 110 mm) and U.S.

Commercial No. 10 (9.5 × 4.1 inches) envelopes.

2-36 Setting Up Your MultiPASS C20 Chapter 2

Canon Media

Canon provides the following media, all specifically developed to extend the printing capability of your MultiPASS C20. For details or purchase, contact your local authorised Canon dealer.

Canon Bubble Jet Paper LC-301 (water resistant)

This water-resistant paper is specially developed for colour printing with Canon Colour BJ printers such as the MultiPASS C20. Images printed on LC-301 paper are bright and vivid, and will not run if liquid is spilled on them. Images printed on this paper stand up to normal office highlighters, unlike images printed on other papers.

Canon High-Resolution Paper HR-101

This paper is designed to produce near-photographic quality print output, with sharp, vivid graphics and photographs. You must use this paper when printing with the BC-22/22e Photo Colour BJ Cartridge. When using HR-101 paper, be sure to print on the whiter side of the sheets, and after printing a pack of this paper, use the cleaning sheet provided with it to clean the printer roller.

Canon Transparencies CF-102

These overhead transparencies are specially designed for Canon BJ colour printers. Use these clear transparencies to produce crisp and professional overhead presentations. Do not use normal transparencies in the MultiPASS C20, as they do not absorb ink and can cause the ink to run.

Canon Back Print Film BF-102

This unique mylar-based translucent sheet allows you to print highquality letter-size colour output — including photographs and graphics — that you can view with a rear illumination device such as a light box. This gives you sharp, bright, vivid images you can use in meetings, trade shows, and other presentations.

If you are printing from an application outside Windows, your application or printer driver must support mirror image printing in order to use back print film.

Chapter 2 Setting Up Your MultiPASS C20 2-37

Setting Up Your

MultiPASS C20

Canon High-Gloss Film HG-101

This is a high-grade gloss film that lets you create sharper and more vivid colour output than is possible with coated paper. This film provides the best colour print quality for the BC-21/21e Colour BJ cartridge. Use this film for trade show displays or other special

presentations, and when printing at 720 × 360 dpi resolution.

Fabric Sheets FS-101

These white cotton fabric sheets are specifically designed for Canon BJ Colour printers, and enable you to print your own designs for cross stitch, pillows, holiday stockings, and other craft projects.

T-Shirt Transfers TR-101

This special sheet allows you to print your own designs and transfer them to any cotton or cotton/polyester blend t-shirt, sweatshirt, apron, tote bag, or other fabric item.

Be sure to select Back Print Film Option when printing on the TR-101 T-Shirt Transfers. See the MultiPASS Desktop Manager for Windows

User’s Guide for instructions.

2-38 Setting Up Your MultiPASS C20 Chapter 2

The Printable Area

To ensure the best print quality, make sure the text or graphics you create stay within the printable areas shown below. If not, you can get poor print quality or line feeding problems. (For example, printing outside the bottom margin can produce stains on the bottom edge of the medium.)

Plain Paper and Special Media

The shaded area in the figure below shows the printable area for papers.

Printable Area:

* The height of the lower margin varies depending on the printing conditions:

–7 mm/0.28

" for monochrome printing when not using the printer driver

(4 mm/0.16

" when printing from memory)

– 16 mm/0.63

" for monochrome and colour printing when using the printer

driver

Legal Size

a 8.5" b 0.25" c 14.0" d 0.12" e* 0.28"

Letter size

a 8.5" b 0.25" c 11.0" d 0.12" e* 0.28"

A4 size

a 210 mm b 3.4 mm c 297 mm d 3.0 mm e* 7.0 mm

Chapter 2 Setting Up Your MultiPASS C20 2-39

Setting Up Your

MultiPASS C20

Envelopes

The shaded portion below shows the printable area for envelopes.

Printable Area:

U.S. Commercial No. 10

a 9.5" b 0.25" c 1.2" d 4.1" e 0.12" f 0.27"

European DL

a 220 mm b 6.4 mm c 10.4 mm d 110 mm e 3.0 mm f 7.0 mm

2-40 Setting Up Your MultiPASS C20 Chapter 2

Adjusting the Paper Thickness Lever

Before loading a print medium into the MultiPASS C20, use the paper thickness lever to adjust the gap between the print head and the print paper to suit the paper’s thickness.

If the gap between the print head and the paper is not adjusted properly, smudging or otherwise poor print quality can result.

Set the paper thickness lever as follows:

1. Press CARTRIDGE to move the cartridge holder to the centre of the unit.

2. Open the printer cover by grasping the document guides and lifting.

Do not try to move or stop the cartridge holder manually, or you may damage the MultiPASS C20.

DO NOT TOUCH THE GUIDE RAIL

DO NOT TOUCH THE ROUND SHAFT

DO NOT TOUCH THE RIBBON CABLE

CARTRIDGE

Chapter 2 Setting Up Your MultiPASS C20 2-41

Setting Up Your

MultiPASS C20

3. Set the paper thickness lever to left, centre, or right according to the following table:

Lever position

Medium Black Colour

Plain paper Left Centre

LC-301 water resistant paper Left Centre

Envelopes Right

HR-101 high-resolution paper Centre

GP-101 glossy paper Centre

CF-102 transparencies Centre

BF-102 back print film Centre

HG-101 high-gloss film Centre

FS-101 fabric sheet Right

TR-101 T-shirt transfers Right

Do not try to manually move or stop the cartridge holder, or you may damage the MultiPASS C20.

4. Close the printer cover.

5. Press CARTRIDGE again to move the cartridge holder back to its home position.

DO NOT TOUCH THE RIBBON CABLE

DO NOT TOUCH THE GUIDE RAIL

DO NOT TOUCH THE ROUND SHAFT

CARTRIDGE

2-42 Setting Up Your MultiPASS C20 Chapter 2

Loading the Print Media

Keep the following in mind when selecting or loading media for your MultiPASS C20:

❏ You can stack plain paper, envelopes, and other media in the

MultiPASS C20’s sheet feeder. The maximum size of the stack depends on the medium:

Medium Maximum stack size

Plain paper 100 sheets

(maximum 10 mm stack height)

Envelopes 10 envelopes

Transparencies 50 sheets

Back print film 10 sheets

❏ To avoid paper jams and poor print quality, never try to print on

damp, curled, wrinkled, or torn paper.

❏ Store paper and other media flat, and leave it in its wrapper until

you are ready to use it. Store unused paper from opened packs in the original packing in a cool, dry location.

❏ Store paper at 18°–24°C, 40%–60% relative humidity. ❏ If you have trouble with sheets skewing, double-feeding, or

jamming when using coated paper, transparencies, or back print film in the sheet feeder, use manual feeding instead. (These problems are more common at cooler temperatures.)

❏ Let the paper run out before you refill the sheet feeder. Avoid

mixing “new” paper with paper remaining in the sheet feeder.

❏ Use cut-sheet paper only, not paper that comes on a roll (like fax

paper).

❏ When using graph paper, the lines may not match because the

4.23 mm line spacing of the MultiPASS C20 is slightly less than that of graph paper.

❏ If the print density of your page is very high, light paper stock may

curl slightly due to the large amount of ink. If you need to print dense graphics, try printing on heavier stock.

❏ Do not use paper that is thicker than specified for the MultiPASS

C20. Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the BJ cartridge. For complete paper specifications, see “Printer” on page A-6.

Chapter 2 Setting Up Your MultiPASS C20 2-43

Setting Up Your

MultiPASS C20

Loading Print Media for Automatic Feed

The MultiPASS C20’s sheet feeder can handle media of the following sizes:

Paper size: A4 210 × 297 mm

Letter 8.5" × 11" Legal 8.5" × 14"

Envelope size: European DL envelopes 220 × 110 mm

U.S. Commercial No. 10 envelopes 9.5" × 4.1"

Paper weight: 64–90 g/m

Paper or other media

Use the following procedure to load plain paper, CF-102 transparencies, BF-102 back print film, or HR-101 high-resolution paper into the MultiPASS C20’s sheet feeder. (Instructions for other media are given in the following pages.)

1. Open the printer cover by grasping the document guides and lifting.

❑ Make sure the paper thickness lever is set properly for the type

of media you are using. See “Adjusting the Paper Thickness Lever” on page 2-40.

To avoid paper jams, smearing, or other problems, never open the printer cover to set the thickness lever, while the MultiPASS C20 is printing.

2. Pull the paper rest up until it stops.

2-44 Setting Up Your MultiPASS C20 Chapter 2

3. Pick up a stack of sheets and fan the edge that will feed into the MultiPASS C20 first, then tap the stack on a flat surface to even its edges.

4. Insert the stack into the sheet feeder until its stops, so that the right edge of the stack is aligned with the right side of the sheet feeder.

Chapter 2 Setting Up Your MultiPASS C20 2-45

Setting Up Your

MultiPASS C20

Make sure the top of the stack is below the paper limit mark (D).

5. Slide the paper guide snugly against the sides of the stack. You are now ready to print.

❑ Many media have a “right” side for printing. If you are using such a

medium, make sure you set it in the sheet feeder with the print side facing upward:

• BF-102 back print film: matte side up

• HR-101 high-resolution paper: lighter side up

❑ After printing a pack of HR-101 high-resolution paper, be sure to

use the provided cleaning sheet to clean the MultiPASS C20’s printer roller, see “Printing on High Resolution Paper HR-101” on page 2-48.

PAPER LIMIT MARK

2-46 Setting Up Your MultiPASS C20 Chapter 2

Glossy paper

Use the following procedure to load GP-101 glossy paper.

For best results, load only one sheet of glossy paper into the sheet feeder at a time.

1. Open the printer cover by grasping the document guides and lifting.

❑ Make sure the paper thickness lever is set to the centre. See

“Adjusting the Paper Thickness Lever” on page 2-40.

2. Close the printer cover.

3. Pull the paper rest up until it stops.

4. Insert a sheet of glossy paper — with the glossy side facing up — into the sheet feeder until it stops, and align the paper guide with the edge of the sheet.

Chapter 2 Setting Up Your MultiPASS C20 2-47

Setting Up Your

MultiPASS C20

Loading Print Media for Manual Feed

Follow the steps below to manually feed heavier-weight media (90–105 g/m2) into the MultiPASS C20.

You will need to select manual feed from the print dialog box of your Windows application before printing. (See the MultiPASS Desktop

Manager for Windows

User’s Guide for instructions.) Load the sheet when

the dialog box prompts you to do so. If you attempt to load the sheet without selecting manual feed, the sheet will be ejected.

1. Open the printer cover by grasping the document guides and lifting.

❑ Make sure the paper thickness lever is set properly for the type

of media you are using. See “Adjusting the Paper Thickness Lever” on page 2-40.

2. Hold the sheet with its print side facing upward, and align the sheet with the left edge of the manual feeder (located at the back of the unit).

3. Insert the sheet until it stops, and continue to hold the sheet until the MultiPASS C20 “grabs” the sheet and pulls it in to the proper position.

4. After the sheet is loaded, open the printer cover and make sure the sheet is set straight. If necessary, pull the sheet out and load it again.

5. Close the printer cover.

2-48 Setting Up Your MultiPASS C20 Chapter 2

Using Canon’s Specialty Papers

Canon provides several different specialty papers you can use with your MultiPASS C20.

Printing on High Resolution Paper HR-101

Use the following procedure to load High Resolution Paper HR-101:

1. Open the printer cover by grasping the document guides and lifting.

❑ Make sure the paper thickness lever is set to the centre. See

“Adjusting the Paper Thickness Lever” on page 2-40.

2. Close the printer cover.

3. Pull the paper rest up until it stops.

4. Load the paper into the sheet feeder as described in “Loading Print Media for Automatic Feed” on page 2-43.

5. Raise the output guides as described in “Using the Paper Output Guides with the BC-22/22e and BC-29F Cartridges” on page 2-51.

6. When you are finished printing, remove the remainder of the HR-101 paper from the sheet feeder.

Using the Cleaning Sheet (included in the HR-101 package)

The HR-101 package includes a cleaning sheet used to clean the MultiPASS C20 rollers. Use this sheet after printing on 100 sheets (the contents of the package).

1. Remove the covers of the two pieces of tape on the cleaning sheet.

Chapter 2 Setting Up Your MultiPASS C20 2-49

Setting Up Your

MultiPASS C20

2. With the sticky side up and near the bottom of the cleaning sheet, align the sheet with the right edge of the sheet feeder and slide it in until it stops.

3. Adjust the paper guide to the edge of the cleaning sheet.

4. Launch Wordpad on your computer.

5. Set the application to print a blank sheet of paper.

❑ The cleaning sheet is fed into the MultiPASS C20. The cleaning

procedure is completed when the sheet comes out of the unit.

2-50 Setting Up Your MultiPASS C20 Chapter 2

Printing on FS-101 Fabric Sheets

Follow these steps to load and print on Canon’s FS-101 fabric sheets.

❏ Read and follow the precautions and handling instructions included

with the FS-101 fabric sheets.

❏ Do not use the fixing agent that is supplied with the FS-101 fabric

sheet. This agent is not needed when printing with the MultiPASS C20.

❏ Do not touch the printing on a newly printed fabric sheet until the

ink has dried completely (normally about an hour).

1. Open the printer cover by grasping the document guides and lifting.

❑ Make sure the paper thickness lever is set to the right. See

“Adjusting the Paper Thickness Lever” on page 2-40.

2. With the cloth side facing you and the open end up, insert one sheet into the sheet feeder until it stops, and align the paper guide with the edge of the sheet. You are now ready to print.

OPEN END AT THE TOP

Chapter 2 Setting Up Your MultiPASS C20 2-51

Setting Up Your

MultiPASS C20

Using the Paper Output Guides with the BC-22/22e and BC-29F Cartridges

When printing with the BC-22/22e Photo Colour or BC-29F BJ Fluorescent cartridge on HR-101 high-resolution paper, you should use the guides on the MultiPASS C20’s paper output tray to help support the document as it exits the unit. This will keep the sheet from sagging and pulling through the unit as it exits, which can lead to poor print quality.

1. Raise both paper output guides until they are vertical.

❏

Always raise both paper output guides.

❏ Always use the paper output guides when printing on HR-101 high

resolution paper, even when using the BX-20 or BC-21/21e cartridges.

2. When you finish using the BC-22/22e or BC-29F cartridge, return the paper output guides to their original position.

When the paper output guides are raised, the output tray can hold a maximum of 20 sheets. Always lower the paper output guides when using the MultiPASS C20 as a fax machine, or they can cause the faxes to pile up and jam.

2-52 Setting Up Your MultiPASS C20 Chapter 2

Entering User Information in the MultiPASS C20

When sending documents, you can have your fax number, your name, and the current date and time printed out by the receiving fax. This information is called your Transmit Terminal Identification, or TTI, and appears at the top of the received fax in small type.

*If you send a fax using speed dialling, the top line also includes the name

registered under the speed dialling button or code you entered.

You can enter this information in two ways:

Method 1: MultiPASS C20 Operation Panel

You can enter the user information directly into the MultiPASS C20 using the instructions on the following pages. This allows you to use the MultiPASS C20 as a fax machine even if you do not have a PC connected to it.

Method 2: MultiPASS Desktop Manager

You can also enter the user information using the MultiPASS Desktop Manager. Entering information in this way will override any information entered directly into the MultiPASS C20. See the MultiPASS Desktop Manager for Windows®User’s Guide for more information.

17/12 '97 WED 10:12 FAX 321 456 7777 CANON U.S.A.

→→→

CANON USA FAX 001

THE SLEREXE COMPANY LIMITED

SAPORS LANE - BOOLE - DORSET - BH 25 8 ER

Our Ref. 350/PJC/EAC

TELEPHONE DOOLE ( 945 13 ) 51617 TELEX 123456

THE DATE AND TIME YOU SENT THE DOCUMENT

YOUR FAX/ TELEPHONE NUMBER

YOUR NAME OR COMPANY NAME

THE NAME OF THE PARTY WHO IS RECEIVING THE DOCUMENT*

THE PAGE NUMBER

Chapter 2 Setting Up Your MultiPASS C20 2-53

Setting Up Your

MultiPASS C20

Guidelines for Entering Information

The following section explains how to enter user information into the MultiPASS C20.

❏ If you pause while entering information and do not make an entry

for more than 60 seconds, the MultiPASS C20 returns to standby mode and loses all information you had entered up to that point. You will then have to start again.

❏ If the MultiPASS C20 rings while you are entering information, press

the (STOP) button and lift the optional handset or the extension phone: The MultiPASS C20 will automatically save all the information you have entered up to the last time you pressed the (START/COPY) button.

• If you hear nothing or a slow beep, someone is trying to send a fax: press the (START/COPY) button.

• If you hear a voice, you are receiving a normal telephone call.

• If your MultiPASS C20 is set to receive faxes automatically, you do not have to press the (STOP) button, the MultiPASS C20 will automatically receive the fax. See “Receiving Faxes” on page 3-43.

Entering a Name

To enter a name (such as “Unit Name”), use the numeric buttons. Each numeric button has a number and a group of uppercase and lowercase letters assigned to it. The chart below shows which number to press for each character.

Button Uppercase Lowercase

1 2 ABCЕДБАГВЖЗ abcедбагвжз 3 DEF-DËÉÈÊ def

∂ ëéèê

4 GHIÏÍÌÎ ghiïíìî 5 JKL jkl 6 MNOСШЦУТХФ mnoсшцутхф 7 PQRS pqrs 8 TUVÜÚÙÛ tuvüúùû 9 WXYZ´Y wxyz´y 0

Uppercase Lowercase Number

# –.

✱

#!“,;:^`_=/|’?$@ %&+()[]{}<>

2-54 Setting Up Your MultiPASS C20 Chapter 2

Press the button to change between number mode, uppercase letter mode, and lowercase letter mode.

When you are in number mode, “1” appears on the right of the display.

When you are in uppercase letter mode, “A” appears on the right of the display.

When you are in lowercase mode, “a” appears on the right of the display.

Entering a single letter

For example, you would enter a lowercase letter “b” like this:

1. Press until an “a” appears on the right of the display.

2. Press 2 twice to display “b” on the left of the display.

Entering two letters from the same group

To enter two letters from the same group, you have to use the right cursor button (>>). For example, you would enter “AA” like this:

1. Press until an “A” appears on the right of the display, then press 2 once to display the first “A”.

2. Press the right cursor button (>>) to enter the “A” and move the cursor to the right.

3. Press 2 until the second “A” is displayed.

Editing Information

❏ If you make a mistake while entering a name, you can correct it by

using the <<and >>buttons:

1. Use the >>button to scroll to the incorrect character.

2. Press the <<button once to erase the character above the cursor. (The cursor moves one space to the left.)

3. Press the >>button to move back to the empty space and type in the correct character.

❏ You can also press the (STOP) button to cancel and re-enter the

information in the current category (date & time, unit name, Unit telephone, etc.).

AA :A

A_ :A

A :A

b :a

_ :a

ABC

2 2

ABC

Chapter 2 Setting Up Your MultiPASS C20 2-55

Setting Up Your

MultiPASS C20

Entering Your Identification Information

The following pages show you how to enter your name or company name, your fax number, and the date and time, and how to select the type of telephone line connected to your MultiPASS C20.

1. Press FUNCTION.

2. Press <<or >>until USER SETTINGS is displayed, then press START/COPY.

3. Press START/COPY once more.

❑ The currently set date and time appears.

4. Use the numeric buttons to type in the correct date and time.

❑ Use the DD/MM YY format for the date and use the 24-hour

clock for the time, so 2:38 p.m. would be 14:38, for example.

Ex:

5. Press START/COPY to save the Date and Time.

6. Press START/COPY again and enter your fax number (up to 20 digits) using the numeric buttons.

Ex:

❑ You can enter spaces with the

button to make the number

easier to read.

TEL= 541 766 3452

UNIT TELEPHONE

23/12 97 14:38

22/11 97 13:30

DATE & TIME

FUNCTION

ABC3DEF

1 2

JKLGHI

MNO

4 5

TUVPQRS

WXYZ

7 8

1 2 4 5 7 8

ABC3DEF

JKLGHI

TUVPQRS

MNO

WXYZ

7. Press START/COPY to save the Unit Telephone.

8. Press START/COPY again and use the numeric buttons to type in your name or your business’ name (up to 24 characters).

❑ See “Entering a Name” on page 2-53 for instructions.

Ex:

9. Press START/COPY to save the Unit Name, then press <<or >>until TEL LINE TYPE is displayed.

10. Press START/COPY, then press <<or >>to select the correct type of telephone line.

Contact your local phone company if you are not sure what type of phone line you have.

11. Press START/COPY to save the Tel Line Type.

12. Press STOP to return to standby mode.

Editing Your Identification Information

If you ever need to change the user name, fax number, or phone line type, or to reset the date or time, you can use the procedures above to display the settings you need to change, then edit them using the numeric buttons and the

and >>buttons.

14:38 FaxOnly

R-KEY SETTING

ROTARY PULSE

TOUCH TONE

TEL LINE TYPE

CANON :A

UNIT NAME

2-56 Setting Up Your MultiPASS C20 Chapter 2

1 2

ABC3DEF

4 5

JKLGHI

MNO

7 8

TUVPQRS

WXYZ

Chapter 2 Setting Up Your MultiPASS C20 2-57

Setting Up Your

MultiPASS C20

The MultiPASS C20 Settings

To customise the MultiPASS C20 to your particular needs, you can adjust general operation, sending, receiving, and speed dialling settings. There are two methods of customising these settings:

Method 1: Using the MultiPASS Desktop Manager

The MultiPASS Desktop Manager software included with your MultiPASS C20 enables you to adjust settings for the MultiPASS C20 from your PC. For a list of the adjustable settings, see below, and for detailed instructions on setting these options, refer to the MultiPASS Desktop Manager User’s Guide.

Method 2: Using the MultiPASS C20 operation panel

Some of the settings that can be adjusted from the MultiPASS Desktop Manager can also be adjusted directly via the MultiPASS C20 operation panel. Adjusting these settings through the operation panel is convenient when you do not have your MultiPASS C20 connected to a PC. Also, certain settings can only be set from the operation panel.

We recommend that settings that can be adjusted from both the MultiPASS Desktop Manager and the operation panel be set using the MultiPASS Desktop Manager. Using the MultiPASS Desktop Manager enables you to customise more settings. In addition, changes made via the MultiPASS Desktop Manager will override any corresponding settings made directly from the operation panel, and changes made to settings via the operation panel will not be displayed in the MultiPASS Desktop Manager.

List of Settings

The following pages list the settings that can be adjusted from the MultiPASS Desktop Manager as well as those adjustable directly from the MultiPASS C20 operation panel. For details on adjusting settings via the operation panel, refer to the page number indicated. For instructions on adjusting settings using the MultiPASS Desktop Manager, refer to the MultiPASS Desktop Manager User’s Guide.

2-58 Setting Up Your MultiPASS C20 Chapter 2

General Settings

Setting Description Desktop Manager Operation Panel

Setting Name Setting Name

Setting the date and time

DATE & TIME

See page 2-55

Setting the date format Date Format — Setting the language used on Display Language DISPLAY LANGUAGE

the MultiPASS C20 LCD See page 2-68 display

Setting whether you want Confirm before — to be prompted to confirm Deleting

when you delete a document from the MultiPASS Desktop Manager

Setting the printing spooler Printing Spooler — Setting whether the optional Telephone Attached —

handset or a telephone is to Unit

connected to your MultiPASS C20 unit

Setting the volume – Incoming Ring –CALLING VOLUME

– Keypad –KEYPAD VOLUME – Alarm – ALARM VOLUME – Speaker –LINE MONITOR VOL

–RX CALL LEVEL

See pages 2-67, 2-68

*Uses your PC system date and time

Chapter 2 Setting Up Your MultiPASS C20 2-59

Setting Up Your

MultiPASS C20

Sending Settings

Setting Description Desktop Manager Operation Panel

Setting Name Setting Name

Setting the name that appears – Heading UNIT NAME in the header of the faxes – Company See page 2-55

you send

Setting the fax/telephone Fax Number UNIT TELEPHONE #

number that appears in the See page 2-55 header of the faxes you send

Setting the telephone line Phone Line Type TEL LINE TYPE

type See page 2-55

Setting a prefix to access Outside Dialling Prefix —

an outside phone line

Setting automatic redialling – Automatic Retries Number — preferences – Wait between Retries

Setting whether a sending –Automatic Report Print — report is printed, and when – Include Fax Image

it is printed out

Setting the modem Speed —

speed used to send faxes

Setting the length of Pause Duration MID PAUSE SET

the pause See page 2-68

Setting Error Correction Error Correction (ECM) —

Mode (ECM) on or off for fax sending

Setting whether the Auto Start Send —

MultiPASS C20 unit starts sending automatically

2-60 Setting Up Your MultiPASS C20 Chapter 2

Setting whether the alarm Off Hook Alarm —

sounds if the handset is off its hook

Setting the contrast of the Image Contrast SCAN CONTRAST

faxes you send See page 3-4

Setting the position of the fax Fax Heading Position —

heading information (TTI)

Setting whether the On Error Resend —

MultiPASS C20 redials if an error occurs, and which pages are resent

Setting the R button options R-Key R-KEY SETTING

See page 3-34

Setting the M button options M-Key M-KEY SETTING

(UK only) See page 3-39

Setting the phone lock options Phone Lock —

Setting Description Desktop Manager Operation Panel

Setting Name Setting Name

Setting the size of the paper Paper Size —

used for printing a fax

Setting whether an Reduction —

incoming fax is reduced to fit on the paper

Setting the receive mode Answer Receive Mode

See page 3-44

Setting whether the – Silent Receive — MultiPASS C20 unit rings –Number of Rings

for an incoming fax and the number of times it rings

Setting how incoming Receive Fax Options —

faxes are handled when your computer is turned on or off You can also set how faxes are handled when the MultiPASS C20 runs out of paper.

Setting whether a reception Report Print —

report is printed, and when it is printed out

Setting the modem Speed —

speed used to receive faxes

Setting Error Correction Error Correction (ECM) —

Mode (ECM) on or off for fax reception

*Can be adjusted with the RECEIVE MODE button.

Chapter 2 Setting Up Your MultiPASS C20 2-61

Setting Up Your

MultiPASS C20

Setting Description Desktop Manager Operation Panel

Setting Name Setting Name

Receive Settings

2-62 Setting Up Your MultiPASS C20 Chapter 2

Setting whether you want Ink Saver Mode —

to print documents in the Desktop Manager using a reduced amount of ink

Setting fax/telephone – Listen Time before — switching options Ringing

– Ring Time – Ring Tone – Default Action if No

Answer to Telephone

Setting whether in manual Manual/Auto Switch —

mode, the MultiPASS C20 automatically switches to fax receiving after a specified ring time

Setting options when an Answering Machine — answering machine is Mode Options

connected to the MultiPASS C20 unit

Setting whether remote – Remote Receive — receive is enabled, and setting –Remote Identification the identification number Number

used to receive

Setting Description Desktop Manager Operation Panel

Setting Name Setting Name

Chapter 2 Setting Up Your MultiPASS C20 2-63

Setting Up Your

MultiPASS C20

Setting one-touch speed See the Speed Dial tab 1-TOUCH SPD DIAL

dialling numbers See page 3-12

Setting coded speed See the Speed Dial tab CODED SPEED DIAL

dialling numbers See page 3-17

Setting group dialling See the Speed Dial tab GROUP DIAL

numbers See page 3-28

Printing a fax stored in — FILE PRINT

memory instead of See page 3-53 uploading it to your PC

Cleaning the BJ cartridge — CLEANING

print head See page 7-5

Printing a test pattern to — NOZZLE CHECK

check the BJ cartridge See page 7-4

Setting Description Desktop Manager Operation Panel

Setting Name Setting Name

Speed Dialling Settings

Setting Description Desktop Manager Operation Panel

Setting Name Setting Name

Other Options

2-64 Setting Up Your MultiPASS C20 Chapter 2

The MultiPASS C20 Unit Settings

Details on the settings that can be adjusted from the MultiPASS C20 operation panel are listed in the table below. For detailed instructions on accessing these settings, refer to the page numbers indicated in the table.

The factory default settings in the table below are shown in bold type.

TEL REGISTRATION

1-TOUCH SPD DIAL See “Storing Numbers for — 3-12

One-Touch Speed Dialling”.

CODED SPEED DIAL See “Storing Numbers for — 3-17

Coded Speed Dialling”.

GROUP DIAL See “Group Dialling”. — 3-28

USER SETTINGS

DATE & TIME Enter the date and time. — 2-55 UNIT TELEPHONE # Enter your fax/telephone — 2-55

number.

UNIT NAME Enter your name or company — 2-55

name.

SCAN CONTRAST Sets the scanning contrast STANDARD/ 3-4

of the faxes you send. DARKER/

LIGHTER

VOLUME CONTROL

CALLING VOLUME Sets the volume of the VOL MID/ 2-67

ring produced when the VOL MAX/ MultiPASS C20 detects a VOL MIN

voice call during fax/tel switchover.

KEYPAD VOLUME Sets the volume of the VOL MID/ 2-67

keypad touch beep. VOL MAX/

OFF/

VOL MIN

Setting Description Settings Page

Chapter 2 Setting Up Your MultiPASS C20 2-65

Setting Up Your

MultiPASS C20

ALARM VOLUME Sets the volume of the error VOL MID/ 2-67

alarm sound. VOL MAX/

OFF/

VOL MIN

LINE MONITOR VOL Sets the volume of the line VOL MID/ 2-67

monitor (sound during VOL MAX/ dialling). OFF/

VOL MIN

RX CALL LEVEL Sets the volume of incoming STANDARD/ 2-68

calls. HIGH

TEL LINE TYPE Sets the dialling method the ROTARY PULSE*/ 2-55

MultiPASS C20 uses to match TOUCH TONE

the type of line you have.

PRINT REPORT

ACTIVITY REPORT Prints a record of the last 20 — —

trasmissions your unit sends or receives.

SPEED DIAL LIST Prints a list of registerd — —

telephone numbers.

USER’S DATA LIST Prints information registered — —

in your unit.

R-KEY SETTING Sets the PBX type through PSTN/ 3-34

which your unit is connected. PBX

M-KEY SETTING Sets the access and ID code OFF/ 3-39 (UK only) for the 2300 service of Mercury ON

Communications Limited.

MID PAUSE SET Sets the length of the pause 04 SEC** 2-68 (UK only) entered by each press of the (04–11)

(REDIAL)/PAUSE button.

* The factory default setting is ROTARY PULSE for all countries except the UK and Singapore.

The factory default setting for the UK and Singapore is TOUCH TONE.

** The pause length can only be adjusted in the UK. The pause length is fixed to four seconds in

Hong Kong, and to two seconds in all other countries.

Setting Description Settings Page

2-66 Setting Up Your MultiPASS C20 Chapter 2

DISPLAY LANGUAGE Sets the language for the ENGLISH/ 2-68

message displayed in the FRENCH/ LCD during operation of SPANISH/ the unit. GERMAN/

ITALIAN/

DUTCH/

FINNISH/

PORTUGUESE/

NORWEGIAN/

SWEDISH/

DANISH/

SLOVENE/

CZECH/

HUNGARIAN

FILE PRINT Prints faxes stored in the — 3-53

MultiPASS C20’s memory instead of uploading them to your PC.

CLEANING Cleans the BJ cartridge’s — 7-5

print head.

NOZZLE CHECK Prints a test pattern to check — 7-4

whether the BJ cartridge is functioning normally.

Setting Description Settings Page

Accessing the MultiPASS C20 Unit Settings

The following section describes how to access some of the settings listed on pages 2-64 to 2-66.

To Access the VOLUME CONTROL Settings (CALLING VOLUME, KEYPAD VOLUME, ALARM VOLUME, LINE MONITOR VOL)

1. Press FUNCTION.

2. Use <<or >>to select USER SETTINGS.

Ex:

3. Press START/COPY.

4. Use <<or >>to select VOLUME CONTROL.

Ex:

5. Press START/COPY.

Ex:

6. Use <<or >>to select the setting you want to set or change.

Ex:

❏ Select CALLING VOLUME, KEYPAD VOLUME, ALARM

VOLUME, or LINE MONITOR VOL.

7. Press START/COPY.

Ex:

❏ The current setting is displayed.

VOL MID

KEYPAD VOLUME

CALLING VOLUME

VOLUME CONTROL

DATE & TIME

USER SETTINGS

FUNCTION

Chapter 2 Setting Up Your MultiPASS C20 2-67

Setting Up Your

MultiPASS C20

FUNCTION

8. Use <<or >>to select the new setting.

Ex:

9. Press START/COPY.

Ex:

❏ The new setting will not be effective until you press the

(START/COPY button).

10. Press STOP to return to standby mode.

To Access the RX CALL LEVEL, MID PAUSE SET, and DISPLAY LANGUAGE Settings

1. Press FUNCTION.

To access the RX CALL LEVEL setting:

2. Use <<or >>to select USER SETTINGS.

Ex:

3. Press START/COPY.

4. Use <<or >>to select RX CALL LEVEL.

RX CALL LEVEL

DATE & TIME

USER SETTINGS

FUNCTION

13:00 FaxOnly

ALARM VOLUME

VOL MAX

2-68 Setting Up Your MultiPASS C20 Chapter 2

FUNCTION

Chapter 2 Setting Up Your MultiPASS C20 2-69

Setting Up Your

MultiPASS C20

5. Press START/COPY.

Ex:

❏ The current setting is displayed.

6. Continue with Step 4 below.

To access the MID PAUSE SET and DISPLAY LANGUAGE settings:

2. Use <<or >>to select the setting you want to set or change.

Ex:

❏ Select MID PAUSE SET or DISPLAY LANGUAGE.

3. Press START/COPY.

Ex:

❏ The current setting is displayed.

4. Use <<or >>to select the new setting.

5. Press START/COPY.

❏ The new setting will not be effective until you press the

(START/COPY button).

6. Press STOP to return to standby mode.

* The MID PAUSE SET setting is only available in the UK. The pause length is

fixed to four seconds in Hong Kong, and to two seconds in all other countries.

13:00 FaxOnly

04SEC

MID PAUSE SET

STANDARD

2-70 Setting Up Your MultiPASS C20 Chapter 2

Testing the MultiPASS C20

After you have assembled your MultiPASS C20, installed a BJ cartridge, loaded the print media, and entered your user identification information, you can make sure the MultiPASS C20 is printing properly by making several copies of a document. For instructions, see “Making Copies” on page 4-9.

❏ If you are printing on plain paper, note the following:

• If the printed sheets are curled as they exit the MultiPASS C20, remove them from the output tray immediately to avoid paper jams.

•Make sure your text or graphics fall within the printable area.

• If the print head is printing past the edge of the paper and directly on the platen, clean the platen. See “Cleaning the MultiPASS C20’s Interior” on page 7-2.

❏ If you are printing on transparencies or back print film, note the

following:

•Remove each sheet of film after it exits from the unit. Do not let film stack up on the output tray.

•Allow printed film to dry before storing it. (Canon film needs about 15 minutes to dry properly.)

•After the film dries, cover each printed side with a sheet of plain paper before storing. This is necessary even if you put the film in a clear file.

Chapter 3 Sending and Receiving Faxes 3-1

Sending and

Receiving Faxes

Chapter 3

Sending and Receiving Faxes

This chapter describes how to use your MultiPASS C20 to send and receive faxes.

❏ Preparing to Send a Fax ...................................................................... 3-3

• Resolution ........................................................................................ 3-3

Setting the Resolution................................................................ 3-3

•Contrast ............................................................................................ 3-4

Setting the Contrast.................................................................... 3-4

❏ Sending Faxes ...................................................................................... 3-6

• Preparing to Fax a Document........................................................ 3-6

•Manual Sending via the Handset ................................................ 3-7

•Memory Sending ............................................................................ 3-8

• Cancelling a Transmission ............................................................ 3-10

❏ Automatic Speed Dialling ..................................................................3-11

• Storing Numbers for One-Touch Speed Dialling ...................... 3-12

• Changing a Number/Name Stored under a One-Touch

Speed Dialling Button ................................................................ 3-14

•Storing Numbers for Coded Speed Dialling .............................. 3-17

• Changing a Number/Name Stored under a Coded Speed

Dialling Code................................................................................ 3-19

• Using One-Touch or Coded Speed Dialling .............................. 3-22

• Automatic Redialling .................................................................... 3-24

Cancelling Automatic Redialling ............................................ 3-25

Redialling with Manual Sending via the Handset ................ 3-25

❏ Sequential Broadcasting...................................................................... 3-26

❏ Group Dialling .................................................................................... 3-28

•Creating Groups for Group Dialling............................................ 3-28

• Using Group Dialling .................................................................... 3-32

❏ If a Power Cut Occurs ........................................................................ 3-33

3-2 Sending and Receiving Faxes Chapter 3

❏ Dialling Through a Switchboard ...................................................... 3-34

• Registering the Access Type and the Outside Line

Number under the R Button.......................................................... 3-34

❏ Long Distance Dialling........................................................................ 3-36

• How to Enter Pauses ...................................................................... 3-36

❏ Confirming a Dial Tone ...................................................................... 3-37

❏ Using Tone Dialling on a Pulse Line ................................................ 3-38

❏ Using Alternative Telephone Networks (UK only)........................ 3-39

•Attaching the M Label.................................................................... 3-39

• Registering an Alternative Telephone Network ........................ 3-40

• Sending with an Alternative Telephone Network .................... 3-41

•Registering Speed Dialling with the M Button .......................... 3-42

❏ Receiving Faxes.................................................................................... 3-43

• Setting the Receive Mode .............................................................. 3-44

• Receiving Faxes and Phone Calls Automatically:

Fax/Tel Mode.................................................................................. 3-45

• Receiving Faxes Manually: MANUAL MODE .......................... 3-47

• Receiving Faxes Automatically: FAX ONLY MODE ................ 3-48

• Using an Answering Machine: ANS. MACHINE MODE ........ 3-48

Using the MultiPASS C20 with an Answering Machine...... 3-48

•Network FAX/TEL Switching (Australia Only) ........................ 3-50

Setting the Unit for Network Switch ...................................... 3-50

Network Switch System Operation ........................................ 3-50

• Network FAX/TEL Switching (New Zealand Only) ................ 3-51

Setting the Unit for Network Switch ...................................... 3-51

Network Switch System Operation ........................................ 3-51

•Messages Displayed When Receiving Faxes in Memory.......... 3-52

❏ Printing Documents Stored in Memory .......................................... 3-53

❏ Receiving While Registering, Copying, or Printing........................ 3-54

CANON C20 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual