Canon PIXMA iP4700 Series, 3742B002 Getting Started

Photo Printer

series

Getting Started

Read Me First

Make sure to read this manual before using the printer. Please keep it in hand for future reference.

Symbols Used in This Document■

Instructions including important information. Be sure to read these indications.

Instructions as notes for operation or additional explanations.

Descriptions for operations that take some time to complete.

Indicates operations in Windows.

Indicates operations in Macintosh.

Microsoft is a registered trademark of Microsoft Corporation.•

Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.•

Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.•

Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.•

Macintosh and Mac are trademarks of Apple Inc., registered in the U.S. and other countries.•

Model Number: K10341 (iP4700)

Contents

Preparation

1

2

Turn the Power On

Install the Print Head

3

Install the Ink Tanks

4

Install the Software

5

Loading Paper

6

After Installing the Printer

1

2 3 4 5 61

11

Check the Included Items■

Preparation

Before turning on the printer, remove all orange tapes and protective sheets
from the inside and outside of the printer.

5 ink tanksPrint Head

(BK, M, C, PGBK, Y)

Manuals•
Setup CD-ROM (containing the drivers, applications and on-screen manuals)•
Matte Photo Paper MP-101 (for Automatic Print Head Alignment)•
Warranty•

power cord

Choosing a Location□

Do not install the printer where an object may fall on it. The

•
object may fall inside the printer, resulting in malfunction.

Do not place any object on top of the printer. It may fall into

•
the printer when opening covers, resulting in malfunction.

A USB cable (A-B type) is necessary to connect the printer with your computer.•

2

1 3 4 5 62

B

A

2

Turn the Power On

1

Plug the power cord into the left side at the back of
the printer, then connect the other end to the wall
outlet.

2

Turn on the printer (A).

3

Make sure that the POWER lamp (B) lights
green.

Do NOT connect the USB cable at this stage.•

3

3

B

A

C

Install the Print Head

1 2

Open the Paper Output Tray (A) and the Top Cover
(B).

Handle the Print Head carefully. Do not drop or

•
apply excessive pressure to it.

4

The Print Head Holder makes a noise as it moves. This is normal operation.•

If the Print Head Holder does not move, make sure that the printer is turned on.•

Make sure that the Print Head Holder (C) moves
to the installation position.

1 2 4 5 63

F

3

D

E

G

4

5

Firmly raise the Print Head Lock Lever (D) of the Print Head Holder
until it stops.

Do not touch the inside of the Print Head Holder (E). The printer may not

•
print properly if you touch it.

Remove the Print Head from the silver
package.

Do not touch the inside (F) or metal parts (G) of the Print Head. The printer may not print properly if

•
you touch them.

There may be some transparent or light blue ink on the inside of the bag the Print Head comes in, or

•
the inside of the protective cap - this has no effect on print quality. Be careful not to get ink on yourself
when handling these items.

Remove the orange protective cap.

5

3

1 2 4 5 63

76

Lower the Print Head Lock Lever completely.Tilt the Print Head forward and set it in place as shown.

Do not knock the Print Head against the sides of the holder.•

6

Hold the Print Head Lock Lever rmly and lower it gently.•

Once you have installed the Print Head, do not remove it

•
unnecessarily.

1 2 3 5 64

1

2

4

A

B

C

Install the Ink Tanks

Handle the ink tanks carefully. Do not drop or

•
apply excessive pressure to them.

If the Top Cover is left open for more than 10

•
minutes, the Print Head Holder moves to the
right. In this case, close and reopen the Top
Cover.

Be sure to use the supplied ink tanks.•

1

Pull the orange tape (1) in the direction of the

arrow to peel off the protective lm and remove
the lm (2) completely.

2

While pressing down with your left thumb, twist off the
orange protective cap (A) located on the bottom of the
ink tank.

Do not touch the electrical contacts (B) or open ink port (C)

•
on the ink tank. The printer may not print properly if you touch
them.

Do not hold the sides of the ink tank; ink may splash.•

7

4

3

Tilt the ink tank, then insert it under the label and
against the back end of the slot.

Make sure that the color of the label matches the ink
tank.

4

Press the PUSH mark on the ink tank rmly until it
clicks.

When the installation is completed properly, the Ink
lamp lights red.

5

Install all the other ink tanks in the same way.

Install all the ink tanks.
Make sure all the Ink lamps light red.

Once you have installed the ink tanks, do not remove

•
them unnecessarily.

8

1 2 3 5 64

DE

G

F

6

Close the Top Cover (D).

Make sure the Inner Cover (E) is closed.

Wait for about 5 minutes until the POWER lamp (green) (F) stops flashing and stays lit then operating noise stops, and go to the next step.•
The printer may make some operating noises when preparing to print. This is normal operation.•

If the Alarm lamp (G) ashes orange, make sure that the Print Head and the ink tanks are correctly installed.•

9

Install the Software

5

To use the printer by connecting it to a computer, software including the drivers
needs to be copied (installed) to the computer's hard disk. The installation process

takes about 20 minutes. (The installation time varies depending on the computer

environment or the number of applications to be installed.)
The screens below are based on Windows Vista operating system Ultimate Edition

(hereafter referred to as "Windows Vista") and Mac OS X v.10.5.x.

If the Found New Hardware or Found New

□

Hardware Wizard dialog box appears:

If you connect a USB cable to the printer before
installation of the drivers, this screen appears.

Quit all running applications before installation.•

Log on as the administrator (or a member of the Administrators group).•

Do not switch users during the installation process.•

Internet connection may be required during the installation. Connection fees apply.•

It may be necessary to restart your computer during the installation process. Follow the on-

•
screen instructions and do not remove the Setup CD-ROM during restarting. The installation
resumes once your computer has restarted.

Mac OS 9, Mac OS X Classic environments, or Mac OS X v.10.3.8 or earlier are not supported.•

10

Remove the USB cable connected to

1

your computer.

The dialog box may close. In this case, proceed
from .

Click Cancel to quit the dialog box.

2

Proceed from .

3

1 2 3 4 65

A

For Windows

□

Vista/XP

If you are using
Internet Explorer
7 or later, you can
use the Web print
software Easy­WebPrint EX. An
internet connection
is required for
installation.
(It is also possible
to install this
software later.)

1

TURN OFF THE PRINTER
(A).

Operating noise continues for

•
about 35 seconds until the
printer turns off.

2

Turn on the computer, then insert
the Setup CD-ROM into the CD­ROM drive.

The setup program will start
automatically.

If the program does not start automatically, double-click the CD-ROM icon

•
in Computer or My Computer.
When the CD-ROM contents appear, double-click MSETUP4.EXE.

1

Connect the printer to the
computer with a USB cable.

Make sure the printer is turned on.

The USB Port is located on the

•
right side at the back of the printer.

2

Turn on the computer, then insert
the Setup CD-ROM into the CD­ROM drive.

11

5

Windows Vista

3

3

Windows XP/2000

Click Run Msetup4.exe on the AutoPlay screen, then click Continue on the User
Account Control dialog box.

If the User Account Control dialog box reappears in following steps, click Continue.

Double-click the Setup icon of the CD-ROM folder to proceed to the following
screen. Enter your administrator name and password, then click OK.

12

If you do not know your administrator name or password, click Help, then follow the on­screen instructions.

If the CD-ROM folder does not open automatically, double-click the CD-ROM icon on the

•
desktop.

1 2 3 4 65

54

Click Easy Install.

The drivers, application software, and on-screen manuals are installed all
together.

If you want to select particular items to install, click Custom Install.•

Click Install.

Follow any on-screen instructions to proceed with the installation.

For Windows Vista/XP

If you are using Internet Explorer 7 or later, you can use the Web print software

•
Easy-WebPrint EX. An internet connection is required for installation. (It is also
possible to install this software later.)

13

5

D

A

B

C

E

G

F

Important Information for the Installation

Print Head Alignment□

Load a sheet of supplied speciality paper (Matte Photo Paper MP-101) in
the Rear Tray (A) and click Execute. Do not open the Top Cover (B) while
printing. For details, refer to “6 Loading Paper” on page 16.

If any other papers have been loaded already, remove it and load the MP-101
paper.

Be sure to use MP-101 for Automatic Print Head Alignment.•

MP-101 cannot be fed from the Cassette. Load it in the Rear Tray.•

MP-101

•

Make sure that the Output Tray Extension (D) is extended.•

14

has front and back sides. Load it so that the cut corner (C) is at the top right.

When the pattern (E) shown is printed, Print Head Alignment is now complete.

In Windows, click Next on the Print Head Alignment screen.

Wait until the pattern printing ends (about 5 minutes).•

If the Alarm lamp (orange) (F) ashes, press the RESUME/CANCEL button (G)

•
on the printer to clear the error, then click Next. After the installation is complete,
perform Print Head Alignment by referring to “When Printing Becomes Faint or
Colors Are Incorrect” in the on-screen manual: Basic Guide.

The pattern is printed in blue and black.•

1 2 3 4 65

Important Information for the Installation

Necessary Information for the User

□

Registration

The product serial number is required when
registering the product. The serial number
is located inside the printer (as shown in the
illustration).

About Extended Survey Program□

If you can agree to Extended Survey Program,
click Agree.
If you click Do not agree, the Extended
Survey Program will not be installed. (This has
no effect on the printer's functionality.)

6

Click Exit to complete the installation.

If Restart is displayed, follow the instruction to restart the
computer.

After restarting the computer, remove the Setup CD-ROM
and keep it in a safe place.

When opening the Top Cover, the Print Head

•
Holder moves automatically.

The screen does not appear on Mac OS X

•
v.10.3.9.

Next, read "6 Loading Paper" on page 16!

15

6

B

C

D

A

E

F

G

H

Loading Paper

This section explains how to load paper
in the Cassette (A) and the Rear Tray (B).

The Cassette supports plain paper (C) only. To
print photo paper/Hagaki (D), be sure to load it
in the Rear Tray.

1

Pull out the Cassette and remove
the Cover (E).

2

Pull the Tab (F) in the direction of
the arrow and extend the Cassette.

3

Move the Paper Guides (G)
and (H) to both edges.

16

1 2 3 4 5 6

4 5 6

I

7

Load plain paper.

Load paper with the printing
side facing down.

To print on speciality paper,

•
be sure to load it in the Rear
Tray.

Slide the Paper Guide to align with the
actual size of the paper.

The Paper Guide will stop when it aligns
with the corresponding mark of paper size.

There may be a little space between the

•
Paper Guide and the paper stack.

Slide the Paper Guide against left edge
of the paper.

Make sure that the paper stack does not
exceed the line (I).

Attach the Cover and insert the
Cassette into the printer until it clicks
into place.

17

6

L

22

J

1

K

1 2 3 4 5 6

8

Open the Paper Support (J), and pull it up. Move the Paper Guides (K)

9

to both edges.

10

Load paper in the center of
the Rear Tray.

Load paper in portrait
orientation with the printing side
facing up.

11

Slide the left and right Paper Guides
against both edges of the paper.

Make sure that the paper stack does not
exceed the line (L).

18

For details on media sizes and types you

•
can use, refer to "Loading Paper" in the on­screen manual: Basic Guide.

Printer installation is now complete!

After Installing the Printer

Introduction of Manuals■

Th e f o l l o w i n g m an ua ls a re s up p l i e d w i t h th e pr in te r.

on - sc r ee n ma n ua l s

Ge t ti n g S t ar t ed

(t h is ma n u al )

Describes how to set up and use
your printer. Introduces the printer
and its functions, the included
manuals and application software.

Ba s ic Gu i d e

Describes basic operations
and media, and gives an
introduction to other functions
available.

For details on opening the on-screen manuals, refer to page 20.

Ad v an c ed

Gu i de

Describes various operating
procedures to make full use of
printer.

Tr o ub l e sh o ot i ng

Describes troubleshooting tips
for problems you may encounter
when using the printer.

19

Solution Menu■

So l u t i o n M e n u i s a ga te wa y to f u n c t i o n s an d in fo rm at io n t h a t a l l o w yo u to m ak e fu ll u s e o f t h e p ri nt er !

Click this button to open the on-screen manuals.

Example: Windows Vista

Open various applications and on-screen manuals with a single click.

You can start Solution Menu from the Canon Solution Menu icon on the desktop (Windows) or
on the Dock (Macintosh).

If you have a problem with printer settings, click the Change settings or nd solutions to
problems. in Solution Menu to open My Printer (Windows only).

*The buttons displayed vary depending on the
country or region of purchase.

20

Try Using the Printer!

Va r i o u s a pp li ca ti on s of tw a r e a r e i n s ta ll ed o n
th e c o m p u t e r al on g wi th t he d r i v e r s .
You c an p r i n t c r e a t i v e i te ms b y co rr e c t i n g /
en h a n c i n g p h o to s us in g th e ap p l i c a t i o n s .

Fo r d e t a i l s o n ho w to u se t he a p p l i c a t i o n
so f t w a r e a n d th e pr in te r, r ef er t o th e on ­sc r e e n m a n u a l s: B as ic G ui de a n d A d v a n c e d
Gu i d e .

21

A

Print Photos from a Computer

Easy-PhotoPrint EX allows you to print photos easily.

This section explains how to print borderless photos using 4" x 6" size Photo Paper Plus Glossy II. The screens are based on Windows Vista.

1

In Solution Menu, click One­Click to Photo Print.

Easy-PhotoPrint EX starts.

2

Select the image you want to print,
then click Layout/Print.

When a photo is selected, the number of
copies is set to "1".

3

Load a sheet of photo paper in the Rear
Tray (A) in portrait orientation.

Load a sheet of paper with the printing side
facing up.

4

Click Print.

For Windows:
Printing will start.

For Macintosh:
Click Print on the Print dialog box to
start printing.

22

For details on starting Solution Menu, refer to "Solution Menu" on page 20.•

For more information, refer to the on-screen manual: Advanced Guide.•

For details, refer to "6 Loading Paper" on

•
page 16.

Specifications

General Specications

Printing
resolution (dpi)

Interface USB Port:

Print width 8 inches/203.2 mm

Operating
environment

Storage
environment

Power supply AC 100-240 V, 50/60 Hz

Power
consumption

External
dimensions

Weight Approx. 5.7 kg (Approx. 12.5 lb)

Print Head/ink Total 4,416 nozzles (PgBK 320 nozzles, Y/DyeBK each 512

9600* (horizontal) x 2400 (vertical)

* Ink droplets can be placed with a pitch of 1/9600 inch at

minimum.

Hi-Speed USB*

Direct Print Port:
PictBridge

* A computer that complies with Hi-Speed USB standard is

required. Since the Hi-Speed USB interface is fully upwardly
compatible with USB 1.1, it can be used at USB 1.1.

(for Borderless Printing: 8.5 inches/216 mm)

Temperature: 5 to 35°C (41 to 95°F)
Humidity: 10 to 90% RH (no condensation)

Temperature: 0 to 40°C (32 to 104°F)
Humidity: 5 to 95% RH (no condensation)

Printing: Approx. 17W
Standby (minimum): Approx. 0.9W*
OFF: Approx. 0.5W*
* USB connection to PC

Approx. 17.0 (W) x 11.7 (D) x 6.0 (H) inches

Approx. 431 (W) x 296 (D) x 153 (H) mm

* With the Paper Support and Paper Output Tray retracted.

* With the Print Head and ink tanks installed.

nozzles, C/M each 1,536 nozzles)

Minimum System Requirements

Conform to the operating system’s requirements when higher than those

given here.

Operating System
Processor
RAM

Browser Internet Explorer 6 or later Safari

Hard Disk Space 450 MB

CD-ROM Drive Required

Display SVGA 800 x 600 XGA 1024 x 768

Windows: Operation can only be guaranteed on a PC with Windows Vista, XP

•

or 2000 pre-installed.
To upgrade from Windows XP to Windows Vista, rst uninstall software

•
bundled with the Canon inkjet printer.
Macintosh: Hard Disk must be formatted as Mac OS Extended (Journaled) or

•
Mac OS Extended.
Internet Explorer 7 or later is required to install Easy-WebPrint EX.

•

Windows Vista, Vista SP1
1 GHz processor

512 MB

Windows XP SP2, SP3

300 MHz processor

128 MB

Windows 2000 Professional

SP4
300 MHz processor

128 MB

Note: For bundled software
installation.

Mac OS X v.10.5
Intel processor, PowerPC
G5, PowerPC G4
(867 MHz or faster)

512 MB

Mac OS X v.10.4
Intel processor, PowerPC
G5, PowerPC G4, PowerPC
G3

256 MB

Mac OS X v.10.3.9
PowerPC G5, PowerPC
G4, PowerPC G3

128 MB

600 MB
Note: For bundled software
installation.

Additional System Requirements for the On-Screen

Browser: Easy Guide Viewer
Note: Internet Explorer 6 or later must
be installed. The on-screen manual may
not be displayed properly depending
on your operating system or Internet
Explorer version. We recommend that
you keep your system up to date with
Windows Update.

Manuals

Browser: Easy Guide Viewer
Note: The on-screen manual may not
be displayed properly depending on
your operating system or Safari version.
We recommend that you keep your
system up to date.

Specications are subject to change without notice.

About Consumables
Consumables (ink tanks / FINE Cartridges) are available for
5 years after production has stopped.

23

Getting Help from Canon

Email Tech Support — www.canontechsupport.com

Toll-Free Live Tech Support— (1-800-828-4040) under warranty

This option provides live telephone technical support, free of service charges,
Monday-Friday (excluding holidays), during the warranty period.

Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).

Ordering Information

The following ink tanks are compatible with this printer.

Order #

CLI-221 BK
CLI-221 M
CLI-221 C
PGI-220 BK
CLI-221 Y

2946B001
2948B001
2947B001
2945B001
2949B001

Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at
www.canonestore.com

CANON U.S.A. INC.

One Canon Plaza, Lake Success, NY 11042 U.S.A.

www.usa.canon.com

QT5-2721-V01 XXXXXXXX ©CANON INC.2009 PRINTED IN THAILAND