Canon 2163B002 User Manual

Service Manual
iPF8000 series
iPF8000
Oct 3 2006
Application
This manual has been issued by Canon Inc. for qualified persons to learn technical theory, installation, maintenance, and repair
of products. This manual covers all localities where the products are sold. For this reason, there may be information in this
manual that does not apply to your locality.
This manual may contain technical inaccuracies or typographical errors due to improvements or changes in products. When
changes occur in applicable products or in the contents of this manual, Canon will release technical information as the need
arises. In the event of major changes in the contents of this manual over a long or short period, Canon will issue a new edition
of this manual.
The following paragraph does not apply to any countries where such provisions are inconsistent with local law.
Trademarks
The product names and company names used in this manual are the registered trademarks of the individual companies.
Copyright
This manual is copyrighted with all rights reserved. Under the copyright laws, this manual may not be copied, reproduced or
translated into another language, in whole or in part, without the written consent of Canon Inc.
COPYRIGHT © 2001 CANON INC.
Printed in Japan
Caution
Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Symbols Used
This documentation uses the following symbols to indicate special information:
Symbol Description
Indicates an item of a non-specific nature, possibly classified as Note, Caution, or Warning.
Indicates an item requiring care to avoid electric shocks.
Indicates an item requiring care to avoid combustion (fire).
Indicates an item prohibiting disassembly to avoid electric shocks or problems.
Indicates an item requiring disconnection of the power plug from the electric outlet.
Indicates an item intended to provide notes assisting the understanding of the topic in question.
Memo
Introduction
REF.
Indicates an item of reference assisting the understanding of the topic in question.
Provides a description of a service mode.
Provides a description of the nature of an error indication.
Introduction
The following rules apply throughout this Service Manual:
1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with refer­ence to the timing of operation.
In the diagrams, represents the path of mechanical drive; where a signal name accompanies the symbol , the arrow indicates the direction of the electric signal. The expression "turn on the power" means flipping on the power switch, closing the front door, and closing the delivery unit door, which results in supplying the machine with power.
2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal is "High", while '0' is used to indicate "Low".(The voltage value, how­ever, differs from circuit to circuit.) In addition, the asterisk (*) as in "DRMD*" indicates that the DRMD signal goes on when '0'. In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field. Therefore, the operations of the microprocessors used in the machines are not discussed: they are explained in terms of from sensors to the input of the DC controller PCB and from the output of the DC controller PCB to the loads.
The descriptions in this Service Manual are subject to change without notice for product improvement or other purposes, and major changes will be com­municated in the form of Service Information bulletins. All service persons are expected to have a good understanding of the contents of this Service Manual and all relevant Service Information bulletins and be able to identify and isolate faults in the machine."
Contents
Contents
Chapter 1 PRODUCT DESCRIPTION
1.1 Product Overview ....................................................................................................................................... 1- 1
1.1.1 Product Overview ....................................................................................................................................................1- 1
1.2 Features ..................................................................................................................................................... 1- 1
1.2.1 Features ..................................................................................................................................................................1- 1
1.2.2 Printhead .................................................................................................................................................................1- 1
1.2.3 Ink tank ....................................................................................................................................................................1- 2
1.2.4 Cutter unit ................................................................................................................................................................1- 2
1.2.5 Roll holder ...............................................................................................................................................................1- 2
1.2.6 Media take-up unit (option)......................................................................................................................................1- 2
1.2.7 Consumables...........................................................................................................................................................1- 3
1.3 Product Specifications ................................................................................................................................1- 3
1.3.1 General Specifications.............................................................................................................................................1- 3
1.4 Detailed Specifications ............................................................................................................................... 1- 5
1.4.1 Printing mode ..........................................................................................................................................................1- 5
1.4.2 Interface Specifications ...........................................................................................................................................1- 5
1.5 Names and Functions of Components .......................................................................................................1- 6
1.5.1 Front ........................................................................................................................................................................1- 6
1.5.2 Rear.........................................................................................................................................................................1- 7
1.5.3 Carriage...................................................................................................................................................................1- 7
1.5.4 Internal parts............................................................................................................................................................1- 8
1.6 Basic Operation .......................................................................................................................................... 1- 8
1.6.1 Operation panel .......................................................................................................................................................1- 8
1.6.2 Main menu...............................................................................................................................................................1- 9
1.7 Safety and Precautions ............................................................................................................................1- 16
1.7.1 Safety Precautions ................................................................................................................................................1- 16
1.7.1.1 Moving Parts .......................................................................................................................................................................... 1- 16
1.7.1.2 Adhesion of Ink ...................................................................................................................................................................... 1- 17
1.7.1.3 Electrical Parts ....................................................................................................................................................................... 1- 18
1.7.2 Other Precautions..................................................................................................................................................1- 18
1.7.2.1 Printhead................................................................................................................................................................................ 1- 18
1.7.2.2 Ink tank .................................................................................................................................................................................. 1- 19
1.7.2.3 Handling the Printer ............................................................................................................................................................... 1- 20
1.7.3 Precautions When Servicing Printer......................................................................................................................1- 21
1.7.3.1 Notes on the Data Stored in the Printer ................................................................................................................................. 1- 21
1.7.3.2 Confirming the Firmware Version .......................................................................................................................................... 1- 21
1.7.3.3 Precautions Against Static Electricity..................................................................................................................................... 1- 21
1.7.3.4 Precautions for Disassembly/Reassembly............................................................................................................................. 1- 21
1.7.3.5 Self-diagnostic feature ........................................................................................................................................................... 1- 21
1.7.3.6 Disposing of the Lithium Battery ............................................................................................................................................ 1- 21
Chapter 2 TECHNICAL REFERENCE
2.1 Basic Operation Outline..............................................................................................................................2- 1
2.1.1 Printer Diagram .......................................................................................................................................................2- 1
2.1.2 Print Driving .............................................................................................................................................................2- 1
2.2 Firmware..................................................................................................................................................... 2- 1
2.2.1 Operation Sequence at Power-on ...........................................................................................................................2- 1
2.2.2 Operation Sequence at Power-off ...........................................................................................................................2- 2
2.2.3 Print Control.............................................................................................................................................................2- 3
2.2.4 Print Position Adjustment Function..........................................................................................................................2- 4
Contents
2.2.5 Head Management ..................................................................................................................................................2- 4
2.2.6 Printhead Overheating Protection Control ...............................................................................................................2- 4
2.2.7 Pause between Pages.............................................................................................................................................2- 4
2.2.8 White Raster Skip ....................................................................................................................................................2- 4
2.2.9 Sleep mode..............................................................................................................................................................2- 4
2.3 Printer Mechanical System......................................................................................................................... 2- 5
2.3.1 Outline......................................................................................................................................................................2- 5
2.3.1.1 Outline...................................................................................................................................................................................... 2- 5
2.3.2 Ink Passage .............................................................................................................................................................2- 5
2.3.2.1 Ink Passage ............................................................................................................................................................................. 2- 5
2.3.2.2 Ink Tank Unit ............................................................................................................................................................................ 2- 6
2.3.2.3 Carriage Unit ............................................................................................................................................................................ 2- 8
2.3.2.4 Printhead................................................................................................................................................................................ 2- 10
2.3.2.5 Purge Unit .............................................................................................................................................................................. 2- 11
2.3.2.6 Maintenance Cartridge........................................................................................................................................................... 2- 14
2.3.2.7 Air Flow .................................................................................................................................................................................. 2- 14
2.3.3 Paper Path.............................................................................................................................................................2- 14
2.3.3.1 Outline.................................................................................................................................................................................... 2- 14
2.3.3.2 Paper Path ............................................................................................................................................................................. 2- 16
2.3.3.3 Cutter Unit .............................................................................................................................................................................. 2- 16
2.4 Printer Electrical System .......................................................................................................................... 2- 16
2.4.1 Outline....................................................................................................................................................................2- 16
2.4.1.1 Overview ................................................................................................................................................................................ 2- 16
2.4.2 Main Controller.......................................................................................................................................................2- 17
2.4.2.1 Main controller components ................................................................................................................................................... 2- 17
2.4.3 Carriage Relay PCB...............................................................................................................................................2- 19
2.4.3.1 Carriage relay PCB components ........................................................................................................................................... 2- 19
2.4.4 Head Relay PCB....................................................................................................................................................2- 19
2.4.4.1 Head relay PCB components................................................................................................................................................. 2- 19
2.4.5 Motor Driver ...........................................................................................................................................................2- 19
2.4.5.1 Media take-up unit components ............................................................................................................................................. 2- 19
2.4.6 Maintenance Cartridge Relay PCB ........................................................................................................................2- 20
2.4.6.1 Maintenance cartridge relay PCB components...................................................................................................................... 2- 20
2.4.7 Power Supply.........................................................................................................................................................2- 20
2.4.7.1 Power supply block diagram .................................................................................................................................................. 2- 20
2.5 Detection Functions with Sensors ............................................................................................................ 2- 20
2.5.1 Cover system .........................................................................................................................................................2- 20
2.5.2 Ink passage system ...............................................................................................................................................2- 21
2.5.3 Carriage system.....................................................................................................................................................2- 23
2.5.4 Paper path system.................................................................................................................................................2- 24
2.5.5 Humidity sensor .....................................................................................................................................................2- 24
2.5.6 Media take-up Unit.................................................................................................................................................2- 25
Chapter 3 INSTALLATION
3.1 Installation .................................................................................................................................................. 3- 1
3.1.1 Making Pre-Checks..................................................................................................................................................3- 1
3.1.1.1 Making Pre-Checks.................................................................................................................................................................. 3- 1
3.1.2 Unpacking and Installation.......................................................................................................................................3- 1
3.1.2.1 Checking the Contents............................................................................................................................................................. 3- 1
3.1.2.2 Assembling the Stand .............................................................................................................................................................. 3- 3
3.1.2.3 Installing the Printer ................................................................................................................................................................. 3- 6
3.1.2.4 Installing the Basket ................................................................................................................................................................. 3- 7
3.1.2.5 Installing the Media Take-Up Unit (Option) ............................................................................................................................ 3- 11
3.1.2.6 Removing Protection Materials .............................................................................................................................................. 3- 17
3.1.3 Checking the Images/Operations...........................................................................................................................3- 19
3.1.3.1 Checking the Image and Operation ....................................................................................................................................... 3- 19
Contents
Chapter 4 DISASSEMBLY/REASSEMBLY
4.1 Service Parts .............................................................................................................................................. 4- 1
4.1.1 Service parts............................................................................................................................................................4- 1
4.2 Disassembly/Reassembly...........................................................................................................................4- 1
4.2.1 Diassembly/Reassembly .........................................................................................................................................4- 1
4.3 Points to Note on Disassembly and Reassembly .......................................................................................4- 4
4.3.1 Note on locations prohibited from disassembly.......................................................................................................4- 4
4.3.2 Moving the carriage manually.................................................................................................................................. 4- 4
4.3.3 Units requiring draining of ink ..................................................................................................................................4- 5
4.3.4 External covers........................................................................................................................................................ 4- 5
4.3.5 Drive unit ...............................................................................................................................................................4- 11
4.3.6 Carriage unit .......................................................................................................................................................... 4- 12
4.3.7 Ink tube unit ...........................................................................................................................................................4- 16
4.3.8 Feeder unit ...........................................................................................................................................................4- 17
4.3.9 Purge unit ..............................................................................................................................................................4- 17
4.3.10 Ink tank unit .........................................................................................................................................................4- 18
4.3.11 Linear encoder.....................................................................................................................................................4- 21
4.3.12 Head management sensor ..................................................................................................................................4- 22
4.3.13 PCBs....................................................................................................................................................................4- 22
4.3.14 Opening the cap and moving the wiper unit ........................................................................................................4- 23
4.3.15 Opening and closing ink supply valves................................................................................................................4- 23
4.3.16 Draining the ink....................................................................................................................................................4- 24
4.4 Applying the Grease .................................................................................................................................4- 25
4.4.1 Applying the Grease ..............................................................................................................................................4- 25
4.5 Adjustment and Setup Items ....................................................................................................................4- 27
4.5.1 Action to take after replacing the feed roller HP sensor, feed roller encoder, or feed roller ..................................4- 27
4.5.2 Action to take after replacing the carriage unit or multi sensor..............................................................................4- 27
4.5.3 Action to take after replacing the head management sensor ................................................................................4- 27
Chapter 5 MAINTENANCE
5.1 Periodic Replacement Parts ....................................................................................................................... 5- 1
5.1.1 Periodic replacement parts......................................................................................................................................5- 1
5.2 Consumable Parts ......................................................................................................................................5- 1
5.2.1 Consumable parts ...................................................................................................................................................5- 1
5.3 Periodic Maintenance .................................................................................................................................5- 1
5.3.1 Regular Maintenance ..............................................................................................................................................5- 1
Chapter 6 TROUBLESHOOTING
6.1 Troubleshooting..........................................................................................................................................6- 1
6.1.1 Outline .....................................................................................................................................................................6- 1
6.1.1.1 Outline of Troubleshooting ....................................................................................................................................................... 6- 1
6.1.2 Troubleshooting When Warnings Occur..................................................................................................................6- 1
6.1.2.1 Ink Level: Check ...................................................................................................................................................................... 6- 1
6.1.2.2 Check maint cartridge capacity. ............................................................................................................................................... 6- 1
6.1.2.3 Ink tank is empty. Replace the ink tank. .................................................................................................................................. 6- 1
6.1.2.4 No ink tank loaded. Check ink tank.......................................................................................................................................... 6- 1
6.1.2.5 Close Ink Tank Cover .............................................................................................................................................................. 6- 1
6.1.2.6 End of paper feed. Cannot feed paper more. ......................................................................................................................... 6- 2
6.1.2.7 Paper Type Wrong ................................................................................................................................................................... 6- 2
6.1.2.8 GARO W12xx .......................................................................................................................................................................... 6- 2
6.1.2.9 Check printed document. ......................................................................................................................................................... 6- 2
6.1.2.10 Prepare for parts replacement. Call for service...................................................................................................................... 6- 2
6.1.2.11 Parts replacement time has passed. Call for service. ............................................................................................................ 6- 3
6.1.3 Troubleshooting When Errors Occur .......................................................................................................................6- 3
Contents
6.1.3.1 03870001-2015 Cutter error .................................................................................................................................................... 6- 3
6.1.3.2 03010000-200C/03010000-200E/03010000-200F/03010000-2017/03010000-2018/03016000-2010 multi sensor ............... 6- 3
6.1.3.3 03031000-2E0F Upper cover sensor error .............................................................................................................................. 6- 3
6.1.3.4 03031101-2E10 Ink tank cover switch error ............................................................................................................................ 6- 3
6.1.3.5 03031000-2E11 Carriage cover sensor error .......................................................................................................................... 6- 4
6.1.3.6 03031000-2E12 Defective paper release lever ....................................................................................................................... 6- 4
6.1.3.7 03010000-2016/03010000-2E27 Paper feed error .................................................................................................................. 6- 4
6.1.3.8 03010000-200D Cut media end error ...................................................................................................................................... 6- 4
6.1.3.9 03010000-2E1F/03060000-2E14/03060A00-2E00/03061000-2E15/03063000-2E08/03860002-2E02/03860002-2E0A/
03860002-2E0C Path mismatch error............................................................................................................................................ 6- 5
6.1.3.10 03862000-2E09 Insufficient roll media error .......................................................................................................................... 6- 5
6.1.3.11 03890000-2920 Media take-up motor error ........................................................................................................................... 6- 5
6.1.3.12 03890000-2921 Media take-up paper detection sensor error ................................................................................................ 6- 5
6.1.3.13 03060A00-2E1B Roll media end error ................................................................................................................................... 6- 5
6.1.3.14 03861001-2405/03861001-2406 Borderless printing error .................................................................................................... 6- 6
6.1.3.15 03810104-2500/03810101-2501/03810102-2502/03810103-2503/03810112-2504/03810113-2505/03810106-2506/
03810105-2508/03810115-2509/03810107-250A/03810109-250B/03810108-250C No ink error ................................................ 6- 6
6.1.3.16 03830104-2520/03830101-2521/03830102-2522/03830103-2523/03830112-2524/03830113-2525/03830106-2526/ 03830105-2528/03830115-2529/03830107-252A/03830109-252B/03830108-252C Ink tank is not installed. ( This error occurs
when the ink tank is replaced.)....................................................................................................................................................... 6- 6
6.1.3.17 03800204-2540/03830201-2541/03830202-2542/03830203-2543/03830212-2544/03830213-2545/03830206-2546/
03830205-2548/03830215-2549/03830207-254A/03830209-254B/03830208-254C Invalid ink tank ID.......................................6- 6
6.1.3.18 03830304-2560/03830301-2561/03830302-2562/03830303-2563/03830312-2564/03830313-2565/03830306-2566/ 03830305-2568/03830305-2568/03830315-2569/03830307-256A/03830309-256B/03830308-256C Ink tank EEPROM error ...6- 6
6.1.3.19 03810204-2570/03810201-2571/03810202-2572/03810203-2573/03810212-2574/03810213-2575/03810206-2576/ 03810205-2578/03810215-2579/03810207-257A/03810209-257B/03810208-257C Ink low error (occurs when replacing the
printhead) ....................................................................................................................................................................................... 6- 6
6.1.3.20 03810204-2580/03810201-2581/03810202-2582/03810203-2583/03810212-2584/03810213-2585/03810206-2586/ 03810205-2588/03810215-2589/03810207-258A/03810209-258B/03810208-258C Ink low error (occures when cleaning B is
executed)........................................................................................................................................................................................ 6- 7
6.1.3.21 03810204-2590/03810201-2591/03810202-2592/03810203-2593/03810212-2594/03810213-2595/03810206-2596/
03810205-2598/03810215-2599/03810207-259A/03810209-259B/03810208-259C Ink low error (occures when printing) ......... 6- 7
6.1.3.22 03800301-2801/03800201-2802/03800401-2803/03800201-2812/03800302-2809/03800202-280A/03800402-280B/
03800202-2813 Printhead error ..................................................................................................................................................... 6- 7
6.1.3.23 03800101-2800/03800102-2808/03800201-2804/03800202-2807 Printhead installing error ............................................... 6- 7
6.1.3.24 03800501-280D/03800502-280E Defective printhead nozzle .............................................................................................. 6- 8
6.1.3.25 03841201-2816/03841201-2817/03841101-2818/03841001-2819/03841001-281B Maintenance cartridge error................ 6- 8
6.1.3.26 03010000-2820/03010000-2821/03010000-2822/03010000-2823/03130031-2F32/03010000-2F33/ Adjustment error ...... 6- 8
6.1.3.27 03130031-260E Gap detection error...................................................................................................................................... 6- 8
6.1.3.28 03130031-260F Gap adjustment error................................................................................................................................... 6- 8
6.1.3.29 03130031-2618 VH voltage abnormality error ....................................................................................................................... 6- 9
6.1.3.30 03800500-2F2F/03800500-2F30 Head management sensor error ....................................................................................... 6- 9
6.1.3.31 03130031-2F16 Mist fan error................................................................................................................................................ 6- 9
6.1.3.32 03130031-2F17 Suction fan error .......................................................................................................................................... 6- 9
6.1.3.33 03030000-2E21 IEEE1394 Error ........................................................................................................................................... 6- 9
6.1.3.34 03130031-2F25 Carriage home position error ..................................................................................................................... 6- 10
6.1.3.35 03130031-2F26/03130031-2F27 Carriage motor error........................................................................................................ 6- 10
6.1.3.36 03130031-2F1F/03130031-2F20 Defective sensor in purge unit......................................................................................... 6- 10
6.1.3.37 03130031-2F22/03130031-2F23/03130031-2F2D Purge motor driving error ..................................................................... 6- 10
6.1.3.38 03130031-2F2A Feed roller home position error ................................................................................................................. 6- 10
6.1.3.39 03130031-2F3A valve open/close error .............................................................................................................................. 6- 10
6.1.3.40 03130031-2F2E Roll media feeding error ............................................................................................................................ 6- 11
6.1.3.41 03130031-2F28 Lift motor time out error ............................................................................................................................. 6- 11
6.1.3.42 03130031-2F13 A/D Converter external trigger output stopped .......................................................................................... 6- 11
6.1.3.43 03130031-2F14 ASIC Register cannot be written................................................................................................................ 6- 11
6.1.3.44 03900001-4042/03900001-4049 Firmware error ................................................................................................................. 6- 11
6.1.3.45 E194-4034 Sensor calibration error ..................................................................................................................................... 6- 11
6.1.4 Troubleshooting When Service Call Errors Occur .................................................................................................6- 12
6.1.4.1 E141-4046 Recovery system's count error ............................................................................................................................ 6- 12
6.1.4.2 E144-4047 Supply system's count error ................................................................................................................................ 6- 12
6.1.4.3 E146-4001 Waste ink count full ............................................................................................................................................. 6- 12
6.1.4.4 E161-403E/E161-403F Abnormally high head temperature .................................................................................................. 6- 12
6.1.4.5 E194-404A Non-discharge detection count error................................................................................................................... 6- 12
Contents
6.1.4.6 E196-4040/E196-4041/E196-4042/E196-4043/E196-4044/E196-4045 Main controller PCB error....................................... 6- 12
6.1.4.7 E198-401C/E198-401D/E198-401E RTC error...................................................................................................................... 6- 12
6.2 Location of Connectors and Pin Arrangement..........................................................................................6- 13
6.2.1 Main controller PCB...............................................................................................................................................6- 13
6.2.2 Carriage relay PCB................................................................................................................................................6- 22
6.2.3 Head relay PCB.....................................................................................................................................................6- 30
6.3 Version Up................................................................................................................................................6- 37
6.3.1 Firmware Update Tool ...........................................................................................................................................6- 37
6.4 Service Tools ............................................................................................................................................6- 38
6.4.1 List of Tools ...........................................................................................................................................................6- 38
Chapter 7 SERVICE MODE
7.1 Service Mode.............................................................................................................................................. 7- 1
7.1.1 Service Mode...........................................................................................................................................................7- 1
7.1.2 Map of the Service mode.........................................................................................................................................7- 1
7.1.3 Details for Service mode .........................................................................................................................................7- 6
7.2 Special Mode............................................................................................................................................7- 12
7.2.1 Special Modes for Servicing ..................................................................................................................................7- 12
Chapter 8 ERROR CODE
8.1 Outline ........................................................................................................................................................8- 1
8.1.1 Outline .....................................................................................................................................................................8- 1
8.2 Warning Table ............................................................................................................................................ 8- 1
8.2.1 Warnings .................................................................................................................................................................8- 1
8.3 Error Table..................................................................................................................................................8- 2
8.3.1 Errors.......................................................................................................................................................................8- 2
8.4 Sevice Call Table........................................................................................................................................8- 5
8.4.1 Service call errors....................................................................................................................................................8- 5
Contents

Chapter 1 PRODUCT DESCRIPTION

Contents
Contents
1.1 Product Overview ..........................................................................................................................................................1-1
1.1.1 Product Overview ........................................................................................................................................................................ 1-1
1.2 Features ..........................................................................................................................................................................1-1
1.2.1 Features ........................................................................................................................................................................................ 1-1
1.2.2 Printhead ...................................................................................................................................................................................... 1-1
1.2.3 Ink tank ........................................................................................................................................................................................ 1-2
1.2.4 Cutter unit .................................................................................................................................................................................... 1-2
1.2.5 Roll holder ................................................................................................................................................................................... 1-2
1.2.6 Media take-up unit (option) ......................................................................................................................................................... 1-2
1.2.7 Consumables ................................................................................................................................................................................ 1-3
1.3 Product Specifications....................................................................................................................................................1-3
1.3.1 General Specifications ................................................................................................................................................................. 1-3
1.4 Detailed Specifications ..................................................................................................................................................1-5
1.4.1 Printing mode............................................................................................................................................................................... 1-5
1.4.2 Interface Specifications ................................................................................................................................................................ 1-5
1.5 Names and Functions of Components ...........................................................................................................................1-6
1.5.1 Front ............................................................................................................................................................................................. 1-6
1.5.2 Rear .............................................................................................................................................................................................. 1-7
1.5.3 Carriage........................................................................................................................................................................................ 1-7
1.5.4 Internal parts ................................................................................................................................................................................ 1-8
1.6 Basic Operation..............................................................................................................................................................1-8
1.6.1 Operation panel ............................................................................................................................................................................ 1-8
1.6.2 Main menu ................................................................................................................................................................................... 1-9
1.7 Safety and Precautions.................................................................................................................................................1-16
1.7.1 Safety Precautions...................................................................................................................................................................... 1-16
1.7.1.1 Moving Parts ................................................................................................................................................................................................. 1-16
1.7.1.2 Adhesion of Ink .............................................................................................................................................................................................1-17
1.7.1.3 Electrical Parts .............................................................................................................................................................................................. 1-18
1.7.2 Other Precautions ....................................................................................................................................................................... 1-18
1.7.2.1 Printhead ....................................................................................................................................................................................................... 1-18
1.7.2.2 Ink tank..........................................................................................................................................................................................................1-19
1.7.2.3 Handling the Printer ...................................................................................................................................................................................... 1-20
1.7.3 Precautions When Servicing Printer .......................................................................................................................................... 1-21
1.7.3.1 Notes on the Data Stored in the Printer.........................................................................................................................................................1-21
1.7.3.2 Confirming the Firmware Version ................................................................................................................................................................1-21
1.7.3.3 Precautions Against Static Electricity ...........................................................................................................................................................1-21
1.7.3.4 Precautions for Disassembly/Reassembly.....................................................................................................................................................1-21
1.7.3.5 Self-diagnostic feature ..................................................................................................................................................................................1-21
1.7.3.6 Disposing of the Lithium Battery.................................................................................................................................................................. 1-21

1.1 Product Overview

Chapter 1

1.1.1 Product Overview

This printer is a large-format printer that prints in a maximum width of 44 inches with high-speed photographic picture quality. This printer is a stand-mounted type printer and is capable of output to either roll media or cut sheet.
Product Components
[6]
[3]
[8]
[1]
[4]
[2]
[7]
[5]
[2]
[9]
[3]
[10]
0014-8814
[11]
[12]
F-1-1 T-1-1
[1] Upper cover [8] Roll holder
[2] Ink tank cover unit (R) [9] Ink tank
[3] Ink tank cover unit (L) [10] Printhead
[4] Operation panel [11] Belt stopper
[5] Stand (USA: Bundled/ Others: Option) [12] Hex key wrench
[6] Basket [13] Pocket
[7] Media take-up unit (Option) [14] Power cord
[13]
[14]

1.2 Features

1.2.1 Features

- Media pass in widths up to 44 inches (1117.6 mm).
- Large ink tanks save the need for their replacement.
- Uninterrupted printing from subtanks.
- BK and MBK inks are loaded concurrently to eliminate the need for their replacement.
- Media take-up unit (option) is supported.
- Media take-up unit (option) can be mounted concurrently with a basket.
- Durability will be added by maintenance kit.
- Large LCD panel displays more information and makes operations easier.
- High resolutions of 2400 x 1200 dpi maximum, coupled with the exceptionally light-fast, water-proof and ozone-proof 12-color pigment inks of MBK, BK, PC, C, PM, M, Y, R, G, B, GY, and PGY, deliver high-quality photographic picture quality.
- USB2.0 Hi-speed interface and 10Base-T/100Base-TX in standard support of a TCP/IP network, plus optional support of IEEE1394.
- Barcodes printed on roll media make remaining roll media management possible.
- Borderless four-side printing support (roll media) removes laborious cutting work, easing the job of creating posters to a significant degree.
- High-speed printing with a 1-inch head for each color (1,280 nozzles), under bidirectional print control.
- Ink supply through tubing to a completely independent printhead and large-capacity ink tanks.

1.2.2 Printhead

The printhead that mounts on the carriage is an integrated six-color disposable printhead. It has 2,560 nozzles for each color, comprising two trays of 1,280 nozzles each arranged in a zigzag pattern. If print quality remains unimproved even after a specified cleaning operation, replace the printhead. Replacement about one year after the date of initial unpacking is also recommended.
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Chapter 1
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1.2.3 Ink tank

Ink tanks are disposable. The ink tanks come with 12 colors: mat black (MBK), black (BK), photocyan (PC), cyan (C), photomagenta (PM), magenta (M), yellow (Y), red (R), blue (B), green (G), gray (GY) and photogray (PGY). Each of these inks are pigment ink. The tanks are also available in two capacities: 330 mL and 700 mL. Each tank is furnished with a notch for preventing incorrect installation, which will allow the tank to be installed only at the position marked in the right color. An ink tank should be replaced when an ink tank replacement prompt message appears or when six months expire after the date of initial unpacking, whichever occurs earlier.
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1.2.4 Cutter unit

The cutter unit that mounts on the carriage unit is disposable. Replace the cutter unit when it gets dull.
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0013-6369
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1.2.5 Roll holder

The printer comes with a roll holder for paper tubes having an inside diameter of 2 inches as standard. It supports an optional roller holder for paper tubes having an inside diameter of 3 inches. Both roll holders clamp the paper tubes of roll media with an outside diameter of 150 mm or less from inside.
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1.2.6 Media take-up unit (option)

The media take-up unit takes up roll media, ranging in width from 17 to 44 inches, on a 2 or 3-inch paper tube in roll form after they are printed by the host computer. Taking up begins automatically when a sensor attached to the bottom of the stand detects a roll delivered after printing falling down due to the weight of a weight roller. Rolls may also be manually taken up by using a button on the media take-up unit.
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Chapter 1
The media take-up unit has an overload protection feature to prevent accidents while taking up rolls. (The feature will shut down the motor automatically when an overload occurs while taking up a roll.)
Additional features of the media take-up unit include:
- An adapter may be installed to support a 3-inch paper tube.
- Rolls can be rewound by feeding them backward to visually check images.
- Weight rollers varying in length to suit specific roll widths ensure added takeup efficiency.
- The printer detects errors in the media take-up unit by itself.
- Linked with the printer's sleep mode.

1.2.7 Consumables

Printhead
The expendable printhead is the same as the one that comes with the printer.
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Ink tanks
Expendable ink tanks contain 12 colors: mat black, black, photocyan, cyan, photomagenta, magenta, yellow, red, blue, green, gray and photogray. Each tank is available in two capacities: 330 mL and 700 mL. Usable for six months after unpacking.
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Maintenance cartridge
The expendable maintenance cartridge is the same as the one that comes with the printer.
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1.3 Product Specifications

1.3.1 General Specifications

Type Bubblejet printer (stand model)
Feeding system Roll media: Manual (front loading)
Feeding capacity Roll media: 1 roll (up to 150 mm outside diameter)
Delivery method Forward delivery, face up
Cut media: Paper tray (front loading)
Standard roll holder: Paper tube, 50.8 mm (2") inside diameter Cut media: 1
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Chapter 1
Sheet delivery capability 1 (loaded in a basket)
Cutter Automatic cross-cutter (round blade)
Type of media Plain Paper,Plain Paper(High Quality),Plain Paper(High Grade),
Supported thickness 0.07 mm to 0.8 mm
Media size (Roll media) Width: 254 mm (10") to 1117.6 mm (44")
Media size (Cut sheet) Width: 203.2 mm (8") to 1117.6 mm (44")
Printable area (Roll media) Internal area, excluding a 5-mm top, bottom and left and right margins.
Printable area (Cut sheet) Internal area, excluding a 5-mm top margin, a 23-mm bottom margin and
Printing recommendation area (Roll media)
Printing recommendation area (Cut sheet)
Borderless printing * Roll media only
Emulation None.
Interface USB 2.0 Hi-speed
Printhead/Ink Tank type Independent printhead/ink tanks
Printhead PF-02
Ink tank PFI-301 MBK/BK/PC/C/PM/M/Y/R/G/B/GY/PGY
Detection functions (Cover system)
Detection functions (Ink passage system)
Detection functions (Carriage system)
Detection functions (Paper path system)
Operating noise Operating: Approx. 54dB (A) or less
Operating environment Operating temperature: 5oC to 35oC
Print quality guaranteed environment
Power supply AC100 to 240V, 1.9A, 50/60Hz
Power consumption (Maximum) Maximum: 190W
Power consumption Sleep mode:
Printer unit dimensions (WxDxH)
Recycled Coated Paper,Coated Paper,Heavyweight Coated Paper,Extra Heavyweight Coated Paper, Premium Matte Paper,Glossy Photo Paper,Semi-Glossy Photo Paper,Heavyweight Glossy Photo Paper,Heavyweight SemiGlos Photo Paper,Synthetic Paper,Adhesive Synthetic Paper,Backlit Film,Backprint Film,Flame-Resistant Cloth,Fabric Banner,Thin Fabric Banner,Proofing Paper,Fine Art Photo,Fine Art Heavyweight Photo,Fine Art Textured,Fine Art Watercolor,Fine Art Block Print,Canvas Matte,Canvas Semi­Glossy,Japanese Paper Washi, Colored Coated Paper, CAD Tracing Paper,CAD Translucent Matte Film,CAD Clear Film
Length: 203.2 mm (8") to 18000 mm (709") * Outer diameter of roll :150mm or less * The maximum amount of length may vary by the using operating system or the applications.
Length: 203.2 mm (8") to 1600 mm (63")
* The printable area may vary with each type of paper media used.
5-mm left and right margins.
Internal area, excluding a 20-mm top margin, a 5-mm bottom margin and 7-mm left and right margins.
Internal area, excluding a 20 mm top margin, a 23-mm bottom margin and 7-mm left and right margins.
width: 254 mm (10"), 355.6 mm (14"), 406.4 mm (16"), 515 mm (20.28"), 594 mm (23.39"), 609.6 mm (24"), 841 mm (33.11"), 914.4 mm (36"), 1030 mm (40.55"), 1066.8 mm (42"),
Network (10BASE-T/100BASE-TX) IEEE1394 (optional)
Structure: Integrated six-color assembly Number of nozzles: 2,560 for each color
PFI-701 MBK/BK/PC/C/PM/M/Y/R/G/B/GY/PGY Ink type: Pigment ink Ink tank capacity: PFI-301 330 mL, PFI-701 700 mL
Cover open/closed detection: Yes Left and right ink tank cover open/closed detection: Yes
Ink tank presence/absence detection: Yes Remaining ink level detection: Yes Maintenance cartridge presence/absence detection: Yes Used ink tank full detection: Yes
Printhead presence/absence detection: Yes Carriage position detection: Yes Carriage home position detection: Yes Carriage cover open/closed detection: Yes Carriage temperature detection: Yes Printhead height detection: Yes Non-discharging nozzle detection: Yes Non-discharging nozzle backup feature: Yes
Paper presence/absence detection: Yes Paper width detection: Yes Skew detection: Yes Paper release lever position detection: Yes Remaining roll media detection: Yes Feed roller rotation detection: Yes
Idle: Approx. 35dB (A) or less
Relative humidity: 10% to 90%RH
Guaranteed print quality temperature: 15oC to 30oC Relative humidity: 10% to 80%RH
5W or less (100 to 120V, 8W or less when IEEE1394 installed) 6W or less (220 to 240V, 9W or less when IEEE1394 installed) Powered off: 1W or less
1893 mm x 975 mm x 1144 mm (including stand and basket)
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Chapter 1
Weight Printer: Approx. 111kg
Stand: Approx. 28kg Media take-up unit: Approx. 5kg

1.4 Detailed Specifications

1.4.1 Printing mode

Media Type Print
Plain Paper Plain Paper(High Quality) Plain Paper(High Grade)
Recycled Coated Paper Coated Paper Heavyweight Coated Paper Extra Heavyweight Coated Paper
Premium Matte Paper Glossy Photo Paper Semi-Glossy Photo Paper Heavyweight Glossy Photo Paper Heavyweight SemiGlos Photo Paper Synthetic Paper Adhesive Synthetic Paper Backlit Film Backprint Film Flame-Resistant Cloth Fabric Banner Thin Fabric Banner Proofing Paper Fine Art Photo Fine Art Heavyweight Photo Fine Art Textured Fine Art Watercolor Fine Art Block Print Canvas Matte Canvas Semi-Glossy Japanese Paper Washi
Colored Coated Paper Image standard 300 1200x1200 4 Bi-directional
CAD Tracing Paper CAD Translucent Matte Film CAD Clear Film
Priority
Image draft 300 1200x1200 2 Bi-directional
Line drawing /Text
Office document
Image standard 300 1200x1200 4 Bi-directional
Image standard 600 1200x1200 6 Bi-directional
Line drawing /Text
*1 Uni-directional can be selected optionally from the printer driver.

1.4.2 Interface Specifications

a. USB (standard)
(1) Interface type USB 2.0, Full speed (12 Mbits/sec), Hi-speed (480 Mbits/sec) (2) Data transfer system Control transfer Bulk transfer (3) Signal level Compliant with the USB standard. (4) Interface cable Twisted-pair shielded cable, 5.0 m max. Compliant with the USB standard. Wire materials: AWG No.28, data wire pair (AWF: American Wire Gauge) AWG No.20 to No.28, power distribution wire pair (5) Interface connector Printer side: Series B receptacle compliant with USB standard Cable side: Series B plug compliant with USB standard
b. Network (standard)
(1) Interface type Interface compliant with IEEE802.3 (2) Data transfer system 10Base-T/100Base-TX (3) Signal level Input: Threshold 10Base-T: Max. +585 mV, Min. +300 mV 100Base-TX: Turn-on +1000 mV diff pk-pk, Turn-off +200 mV diff pk-pk Output: 10Base-T: +2.2 V to +2.8 V 100Base-TX: +0.95 to +1.05 V (4) Interface cable Category 5 (UTP or FTP) cable, 100 m or shorter
Print Quality Processing
standard 300 1200x1200 4 Bi-directional
High 600 2400x1200 8 Bi-directional
draft 600 1200x1200 2 Bi-directional
standard 600 1200x1200 4 Bi-directional
standard 600 1200x1200 4 Bi-directional
High 600 2400x1200 8 Bi-directional
Highest 600 2400x1200 12 Bi-directional
High 600 2400x1200 8 Bi-directional
Highest 600 2400x1200 16 Bi-directional
High 600 2400x1200 8 Bi-directional
draft 600 1200x1200 2 Bi-directional
standard 600 1200x1200 4 Bi-directional
High 600 2400x1200 8 Bi-directional
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resolution (dpi)
Print resolution (dpi)
Print pass
Printing direction (*1)
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Compliant with ANSI/EIA/TIA-568A or ANSI/EIA/TIA-568B (5) Interface connector Printer side: Compliant with IEEE802.3, ANSI X3.263, ISO/IEC60603-7
c. IEEE1394 (option)
(1) Interface type Interface compliant with IEEE1394-1995, P1394a (Version 2.0) (2) Data transfer system Asynchronous transfer (3) Signal level Input: Differential input voltage: During S100 settlement: +173 mV to +260 mV During data reception: +142 mV to +260 mV During S200 settlement: +171 mV to +262 mV During data reception: +132 mV to +260 mV During S400 settlement: +168 mV to +265 mV During data reception: +118 mV to +260 mV Output: Differential output voltage: +172 mV to +265 mV (4) Interface cable Twisted-pair shielded cable, 4.5 m max. Compliant with IEEE1394-1995 standard or P1394a (Version 2.0) standard (5) Interface connector Printer side: 6-pin connector (socket) compliant with IEEE1394 standard Cable side: 6-pin connector (plug) compliant with IEEE1394 standard Cable side: RJ-45 type compliant with ANSI/EIA/TIA-568A or ANSI/EIA/TIA-568B

1.5 Names and Functions of Components

1.5.1 Front

[1] Upper cover Open this cover to install a printhead, load media or clear jammed paper inside the printer.
[2] Delivery guides Allow printed paper to be delivered. Open these guides to load a roll.
[3] Roll holder Load a roll on this holder.
[4] Delivery support Keeps printed paper from being caught by the roll holder or in the paper slot.
[5] Ink tank cover Open this cover to replace the ink tank.
[6] Operation panel Use this panel to operate the printer and check its status.
[7] Release lever Releases the paper retainer. Pull up this lever to front of the printer to load paper.
[8] Stand The base on which the printer mounts, furnished with casters.
[9] Basket Cloth tray that catches the printed paper.
[10] Media take-up unit Takes up printed rolls automatically.
[3]
[4]
[2]
[9]
[5]
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[1]
[10]
0014-8828
[5]
[6]
[7]
[8]
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Chapter 1

1.5.2 Rear

[1] Media take-up unit power cord connector Connect the power cord of the media take-up unit to this connector.
[2] Expansion board slot Mount an expansion PCB on this slot.
[3] Ethernet connector Connect the Ethernet cable to this connector.
[4] USB port Connect the USB cable to this port.
[5] Accessory pocket Holds printer manuals, assembly tools, and other items.
[6] Power cord connector Connect the power cord to this connector.

1.5.3 Carriage

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[6]
[5]
[1]
[3]
[2]
[4]
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[1]
[2]
[4]
[5]
[3]
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[1] Carriage cover Protects the carriage unit.
[2] Printhead fixer cover Clamps the printhead.
[3] Printhead fixer lever Locks the printhead lock cover.
[4] Cutter unit Round-blade cutter used to cut paper automatically.
[5] Shaft cleaner Keeps the carriage shaft clean.
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Chapter 1

1.5.4 Internal parts

[1]
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[1] Maintenance cartridge The cartridge that vacuums and collects excess ink.

1.6 Basic Operation

1.6.1 Operation panel

This section describes the function of the buttons and the meaning of the LEDs on the operation panel.
[1]
[4] [5]
[9] [10]
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0014-8839
Power
[6][7] [8]
Information
Cleaning
(3sec.)
Stop
Load/Eject
(1sec.)
[11] [12]
Online Data
Message
Menu
[2] [3]
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[1] [Online] button This button switches between online status and offline status.
[2] [Menu] button This button displays the main menu.
[3] [Paper source] button This button switches the paper source between roll media and cut sheets.
[4] [OK] button This button sets or executes the selected value or operation.
[5]
[ ] button
[6]
[ ] button
[7]
Offline: This button functions as a manual feed button and reverse-feeds the media. Menu: This button functions as a selector button and is used to display the previous option or the previous item/ setting.
Offline: This button functions as a manual feed button and feeds the media. Menu : This button functions as a selector button and is used to display the next option or the next item/setting.
Menu: This button is used to return to the next higher-level menu.
[ ] button
[8]
Menu: This button is used to go to the next lower-level menu.
[ ] button
[9] [Information] button This button displays a submenu. Information about the ink and media each time you press this button. Head cleaning
[10] [Power] button This button turns on/off the printer.
[11] [Load/Eject] button When the media is not loaded: Displays the instructions of loading the media.
A is carried out when this button is held pressed for at least 3 seconds.
Power off: This button turns on the printer. Power on : Holding down this button for about a second to turns off the printer.
When the media is loaded: Displays the instructions of removing the media.
[12] [Stop] button Hold down for at least a second to cancel print jobs in progress or end the ink drying period.
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[1] [2]
Online Data
Menu
[4] [5]
[1] Online lamp (green) On:The printer is in online status.
Off:The printer is in offline status.
Message
[3]
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Information
Cleaning
(3sec.)
Load/Eject
Power
(1sec.)
Stop
Chapter 1
[2] Data lamp (green) Flashing(when printing) :this lamp indicates that the printer is receiving or processing a print job.
[3] Message lamp (orange) On:This indicates that a warning message is displayed.
[4] Roll media lamp (green) On:This indicates that the or roll media is selected as the paper source.
[5] Cut sheet lamp (green) On:This indicates that the or cut sheet is selected as the paper source.

1.6.2 Main menu

The printer has a Main Menu which provides the user with access to various adjusting and configuring features, for example: adjusting print position; performing cleaning or other maintenance features; auto-cutting, ink drying time and other print settings; message language and other parameter settings.
1. Main menu operations
a) How to enter the Main Menu To enter the Main menu, press the [Menu] button.
b) How to exit the Main Menu Press the [Online] button to exit the Main menu.
Flashing(when not printing):this lamp indicates that the print job is paused or firmware data is being received. Off:This indicates that there is no print job.
Flashing:This indicates that an error message is displayed. Off:This indicates that the printer is normal or the power is turned off.
Off:This indicates that the or cut sheet is selected as the paper source.
Off:This indicates that the or roll media is selected as the paper source.
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c) Buttons used in the Main Menu
- Selecting menus and parameters: [ ] button or [ ] button
- Entering a higher-level menu: [ ] button
- Entering a lower-level menu: [ ] button
- Setting menus and parameters: [OK] button
2. Map of the main menu
The hierarchy of menus and parameters in the Main Menu is as shown below.
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Chapter 1
MAIN MENU
Force Cutting
Rep.Ink Tank
Head Cleaning
Auto Feed
Take-up Reel
Media Menu
Paper Details
Adjust Printer --->See Adjust Printer Menu Interface Setup --->See Interface Setup Menu Maintenance
System Setup Test Print Information --->See Information Menu
No Yes
No Yes
Head Cleaning A Head Cleaning B
*To be selectable when media take-up unit is installed,
No Yes
Disable
"Yes" is selected for "Auto feed", roll media are loaded, and "Auto Feed" is not executed.
*Displays only when media take-up unit is installed
Enable
Roll Media Type
(Media Type)
Chk Remain.Roll
Off On
Roll Length Set
*Displays only when "On" is selected for "Chk Remain.Roll"
### m / ### feet
Cut Sheet Type
(Media Type)
(Media Type) --->See Paper Details Menu
Repl.Maint.C
No Yes
Replace P.head
Printhead L
No Yes
Printhead R
No Yes
L&R Printheads
No Yes
Repl.S.Cleaner
No Yes
Change Cutter
No Yes
Move Printer
Level 1 Level 2 Level 3
--->See System Setup Menu
--->See Test Print Menu
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Paper Details Menu
Chapter 1
Paper Details
(Media Type)
Roll Drying Time
Off
(30 sec., 1 min., 3 min., 5 min., 10 min., 30 min.)
60 min.
Scan Wait Time
Off
(1 sec., 3 sec., 5 sec., 7 sec.)
9 sec.
Feed Priority
Automatic Band Joint Print Length
Adjust Length
-0.70% (0.00%)
0.70%
Head Height
Automatic
(Lowest,Low,Standard,High)
Highest
Skew Check Lv.
Standard Off Loose
VacuumStrngth
Automatic
(Strongest,Strong,Standard)
Weak
Width Detection
Off On
NearEnd RllMrgn
5mm 20mm
Cut Speed
Standard Fast Slow
Trim Edge First
Forced Automatic No Cutting
Cutting Mode
Automatic Eject Manual
Bordless Margin
Automatic Fixed
CutDustReduct.
Off On
Nr End Sht Mrgn
5mm 20mm
Return Defaults
No Yes
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Chapter 1
Adjust Printer Menu
Adjust Printer
Auto Head Adj.
Manual Head Adj
Auto Band Adj.
Manual Band Adj
Adjust Length
Standard Adj.
Advanced Adj.
Auto Print
No Yes
Standard Adj.
Advanced Adj.
No Yes
No Yes
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No Yes
No Yes
Off On
No Yes
No Yes
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Interface Setup Menu
Chapter 1
Interface Setup
EOP Timer
TCP/IP
NetWare
AppleTalk
Ethernet Driver
Init. Settings
10 sec.
(30 sec. 1 min. 2 min. 5min.10min. 30 min.)
60 min.
TCP/IP
On
IP Mode
Automatic Manual
Protocol
DHCP
On Off
BOOTP
On Off
RARP
On Off
IP Setting
IP Address
( 0-255. 0-255. 0-255. 0-255 )
Subnet Mask
( 0-255. 0-255. 0-255. 0-255 )
Default G/W
( 0-255. 0-255. 0-255. 0-255 )
NetWare
On Off
Frame Type
Auto Detct Ethernet 2 Ethernet 802.2 Ethernet 802.3 Ethernet SNAP
Print Service
Bindery PServer RPrinter NDSPserver NPrinter
On Off
Auto Detect
On Off
Comm.Mode
Half Duplex Full Duplex
Ethernet Type
10 Base-T 100 Base-TX
Spanning Tree
Not Use Use
MAC Address
(xxxxxxxxxxxx)
No Yes
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Chapter 1
System Setup Menu (1/2)
System Setup
Warning
Keep Media Size
Paper Size Basis
Noz.Check Freq.
Use Power Save
Sleep Timer
Length Unit
Buzzer
Ignore Mismatch
Off On
Sht Selection 1
Sht Selection 2
Roll Selection 1
Roll Selection 2
Off 1 page 10 page Automatic
On Off
5 min.
60min.
meter feet/inch
Off On
Off On
Off On
ISO A3+ ANSI B Super
ISO B1 ANSI F
ISO A3(297mm) 300mm Roll
10inch(254mm) JIS B4(257mm)
(10min.,15min., 20min., 30min., 40min., 50min.)
*Displays only when media take-up unit is installedSkip Take-Up Err
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