Use of this manual should be strictly supervised to avoid disclosure of confidential information.
Symbols Used
This documentation uses the following symbols to indicate special information:
SymbolDescription
Indicates an item of a non-specific nature, possibly classified as Note, Caution, or
Warning.
Indicates an item requiring care to avoid electric shocks.
Indicates an item requiring care to avoid combustion (fire).
Indicates an item prohibiting disassembly to avoid electric shocks or problems.
Indicates an item requiring disconnection of the power plug from the electric outlet.
Indicates an item intended to provide notes assisting the understanding of the topic in
Memo
question.
Introduction
REF.
Indicates an item of reference assisting the understanding of the topic in question.
Provides a description of a service mode.
Provides a description of the nature of an error indication.
Introduction
The following rules apply throughout this Service Manual:
1. Each chapter contains sections explaining the purpose of specific functions and the relationship between electrical and mechanical systems with reference to the timing of operation.
In the diagrams, represents the path of mechanical drive; where a signal name accompanies the
symbol, the arrow indicates the direction of the electric signal.
The expression "turn on the power" means flipping on the power switch, closing the front door, and closing
the delivery unit door, which results in supplying the machine with power.
2. In the digital circuits, '1'is used to indicate that the voltage level of a given signal is "High", while '0' is used
to indicate "Low".(The voltage value, however, differs from circuit to circuit.) In addition, the asterisk (*) as
in "DRMD*" indicates that the DRMD signal goes on when '0'.
In practically all cases, the internal mechanisms of a microprocessor cannot be checked in the field.
Therefore, the operations of the microprocessors used in the machines are not discussed: they are explained
in terms of from sensors to the input of the DC controller PCB and from the output of the DC controller PCB
to the loads.
The descriptions in this Service Manual are subject to change without notice for product improvement or other
purposes, and major changes will be communicated in the form of Service Information bulletins.
All service persons are expected to have a good understanding of the contents of this Service Manual and all
relevant Service Information bulletins and be able to identify and isolate faults in the machine."
1.7.3.6 Disposing of the Lithium Battery...................................................................................... 1-49
Chapter 1
1.1 Product Overview
1.1.1 Product Overview
This printer is a large-format printer that prints in a maximum width of 36 inches with high-speed photographic
picture quality.
This printer is a desktop product that delivers its output on roll media or cut sheets.
0012-6185
[2]
[3]
[1]
[5]
[6]
[4]
[11][12][13][14][15]
F-1-1
T-1-1
[7]
[8]
[9]
[1] Top Cover[9] USB Port
[2] Upper Left Cover[10] Power Supply Connector
[3] Stand (option)[11] Roll Holder Set
[4] Output Stacker (included with stand)[12] Printhead
[5] Operation Panel[13] Ink Tank
[6] Ink Tank Cover[14] Power Cord
[7] Expansion Board Slot[15] Cleaner Brush
[8] Ethernet Connector
[10]
1-1
Chapter 1
1.2 Features
1.2.1 Features
-Rear loading of roll media, making for compact, lightweight device geometry.
-Borderless four-side printing support (roll media) removes laborious cutting work, easing the job of creating
posters to a significant degree.
-High resolutions of 2400 x 1200 dpi maximum, coupled with the exceptionally light-fast, water-proof and
ozone-proof five-color pigment inks of Y, M, C, BK and MBK, deliver high-quality photographic picture
quality.
-High-speed printing under bidirectional print control.
-Ink supply through tubing to a completely independent printhead and large-capacity ink tanks.
-Ready for roll media and cut media.
-Roll media pass in widths between 254 and 914.4 mm and in lengths up to 18 m.
-The cutter unit that mounts on the carriage allows paper to be cut automatically.
-Cut media are fed and ejected and ink tanks replaced all in an easy-to-access front panel operation.
-USB2.0 high-speed interface and 10Base-T/100Base-TX in standard support of a TCP/IP network, plus
optional support of IEEE1394.
1.2.2 Printhead
The printhead that mounts on the carriage is an integrated six-color disposable printhead.
It has 5,120 nozzles for MBK and 2,560 nozzles for each additional color arranged in a zigzag pattern.
If print quality remains unimproved even after a specified cleaning operation, replace the printhead.
Replacement about one year after the date of initial unpacking is also recommended.
0012-6186
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1-2
F-1-2
Chapter 1
1.2.3 Ink Tank
Ink tanks are disposable.
An ink tank should be replaced when an ink tank replacement prompt message appears or when six months
expire after the date of initial unpacking, whichever occurs earlier.
To install ink tanks, open the right cover of the printer. Ink tanks are furnished with a notch for preventing
incorrect installation, which will allow the tanks to be installed at the position marked in the right color and
nowhere else.
Ink tanks are available in the four dye ink colors of black, cyan, magenta and yellow and the pigment ink color
of mat black.
F-1-3
0013-0607
1.2.4 Cutter unit
The cutter unit that mounts on the carriage is disposable.
Replace the cutter unit when it gets dull.
0013-5146
F-1-4
1.2.5 Roll Holder
The printer comes with a roll holder for 2-inch paper tube and 3-inch paper tube attachment.
The roll holder clamps the paper tubes of roll media with an outside diameter of 150 mm or less from inside.
F-1-5
0017-4103
1-3
Chapter 1
1.2.6 Stand
It is a stand that puts the printer. Equipped with casters so that the printer can be easily moved. The output
stacker included with stand can use by the two ways of the regular position or extended position.
F-1-6
MEMO:
- Use the output stacker in the regular position [A]. However, for the specified media, it can also be used in the
extended position [B]. The media can be removed more easily when the output stacker is in the extended
position.
- The output stacker can accommodate one sheet. Remove each sheet before printing if you are printing a series
of documents.
0016-4115
1-4
[A]
[B]
F-1-7
1.2.7 IEEE1394 (FireWire) Board
IEEE1394 (FireWire) expansion board (option)
An interface board that provides an additional IEEE1394 (FireWire) port.
F-1-8
1.2.8 Consumables
a. Printhead
The expendable printhead is the same as the one that comes with the printer.
Chapter 1
0016-8123
0013-2743
F-1-9
b. Ink Tanks
The expendable ink tanks are available in five colors: mat black, black, cyan, magenta and yellow. They are
the same the same as the ones that come with the printer. Usable for six months after unpacking.
The ink tank that can be used with this printer is labeled "A".
F-1-10
1-5
Chapter 1
c. Maintenance cartridge
The expendable maintenance cartridge is the same as the one that comes with the printer.
The maintenance cartridge is furnished with a shaft cleaner.
F-1-11
1-6
1.3 Product Specifications
1.3.1 Product Specifications
TypeBubble-jet printer (desktop type)
Feeding systemRoll media: Manual (Rear loading)
Cut media: Paper tray (Front loading)
Feeding capacityRoll media: 1 roll (up to 150mm in outside diameter)/Inner
diameter of paper tube: 2 or 3 inches
Cut media: 1 sheet
Delivery methodDelivers the media with its printed side up in the forward
direction.
Sheet delivery capability1 sheet (collected in a output stacker)
Cutter[CT-05] Auto-cutter with replaceable cartridges
Type of mediaPlain Paper, Plain Paper(High Quality), Plain Paper(High
Grade), All Plain Paper_Conserve MBK, Coated Paper,
Heavyweight Coated Paper, Premium Matte Paper, Glossy
Photo Paper, Semi-Glossy Photo Paper, Recycled Coated
Paper, Extra Heavyweight Coated Paper, Heavyweight Glossy
Photo Paper 2, Heavywght SemiGlos Photo Paper 2, Satin
Photographic Paper 190gsm, Synthetic Paper, Adhesive
Synthetic Paper, Proofing Paper, Colored Coated Paper, CAD
Tracing Paper, CAD Translucent Matte Film, CAD Clear Film,
Newsprint for Proofing1, Newsprint for Proofing2, Economy
Bond Paper, Universal Bond Paper, Premium Coated Paper,
Matte Coated Paper 90gsm, Glossy Photographic Paper
190gsm, Glossy Photographic Paper 240gsm, Satin
Photographic Paper 240gsm, HW Glossy Photo Paper, HW
Satin Photo Paper, Premium RC Photo Luster, Commercial
Proofing Paper, Commercial RC Proofing 210gsm,
Commercial RC Proofing 270gsm
Supported thickness0.07mm to 0.8mm
Media size (Roll media)Width: 254mm to 914.4mm
Length: 203.2mm to 18m (Roll media up to 150 mm in outside
diameter)
Printable area (Cut sheet)Internal area, excluding a 3mm top margin, 23mm bottom
Printing recommendation
area (Roll media)
Printing recommendation
area (Cut sheet)
Margins (Roll media)Roll media: 3mm for top, bottom and left and right margins
Margins (Cut sheet)3mm top margin, 23mm bottom margin and 3mm left and right
Memory256MB
FirmwareFlash ROM (update from USB or Ethernet, IEEE1394)
EmulationNot available.
InterfaceUSB2.0, Ethernet, IEEE1394 (option)
and left and right margins.
Borderless printing: Internal area, excluding 0mm top, bottom,
and left and right margins.
* The printable area may vary with each type of paper media
used.
Width of media allowing borderless printing:
36"(914mm), A0(841mm), B1(728mm), 24"(610mm),
A1(594mm), B2(515mm), 16"(407mm), 14"(356mm),
10"(524mm)
Media type allowing borderless printing:
Heavyweight Coated Paper, Premium Matte Paper, Glossy
Photo Paper, Semi-Glossy Photo Paper, Extra Heavyweight
Coated Paper, Heavyweight Glossy Photo Paper 2, Heavywght
SemiGlos Photo Paper 2, Satin Photographic Paper 190gsm,
Premium Coated Paper, Glossy Photographic Paper 190gsm,
Glossy Photographic Paper 240gsm, Satin Photographic Paper
240gsm, HW Glossy Photo Paper, HW Satin Photo Paper,
Premium RC Photo Luster
margin and 3mm left and right margins.
*1 Borderless printing does not support cut media as yet.
*2 The printable area may vary with each type of paper media
used.
Internal area, excluding a 20mm top margin, 5mm bottom
margin, and 5mm left and right margins.
Internal area, excluding a 20mm top margin, 23mm bottom
margin, and 5mm left and right margins.
Borderless roll media: 0mm for top, bottom and left and right
margins
margins
* Borderless printing does not support cut media as yet.
Increase of memory: none
- Printer description language
GARO (Graphic Arts language with Raster Operation), HPGL/2, HP RTL
1-8
Chapter 1
Operation panelLCD (160 X 128 dots), 12 keys, 5 LEDs
Printhead/Ink Tank typePrinthead and separate ink tanks
Printhead[PF-03] Number nozzles: 2560 nozzles per color
Ink tank[PFI-102] MBK, BK, C, M, Y
Detection functions (Cover
system)
Detection functions (Ink
passage system)
Detection functions
(Carriage system)
Detection functions (Paper
path system)
Operating noiseSound pressure level: 54dB (A) or less, operating; 35dB or less,
Operating environmentTemperature: 15 to 30 degrees centigrade
Print quality guaranteed
environment
Power supply100-240VAC (50/60Hz)
Power consumption
(Maximum)
Power consumption When idle in energy save mode (sleep mode)
Printer unit dimensions
(WxDxH)
WeightApprox. 64kg (including the stand)
- Panel language
English
- Message language
English, German, French, Italian, Spanish, Chinese, Korean,
Russianand and Japanese
Capacity: 130ml per color (Ink tanks supplied with the printer
contain 90ml of each color.)
Head cap position sensor: Yes/ Cover open/closed sensor: Yes
Ink tank sensor: Yes/Remaining ink level sensor: Yes/
Maintenance cartridge sensor: Yes/Used ink tank full sensor:
Yes/Printhead sensor: Yes
Paper slip sensor: Yes/Carriage position sensor: Yes/Carriage
home position sensor: Yes/Carriage cover open/closed sensor:
Yes/Carriage temperature sensor: Yes
Paper sensor: Yes/Leading and trailing paper end sensors: Yes/
Paper width sensor: Yes/Slant sensor: Yes/Paper release lever
position sensor: Yes/Roll media bottom sensor: Yes/
Remaining roll media sensor: Yes/Feed roller rotation sensor:
Yes
idle
Acoustic power level: 6.8 Bels
Humidity: 10% to 80% without dew condensation
Temperature: 15 to 30 degrees centigrade
Humidity: 10% to 80%RH
140W or less
100-120V: 5W or less (When IEEE1394 board installed, 10W
or less)
220-240V: 6W or less (When IEEE1394 board installed, 11W
or less)
When switched off (idle):
1W or less
1507mm(width) x 871mm(depth) x 1094mm(height)
(including the stand)
(1) Interface Type
USB 2.0, full speed (12 Mbits/sec), high Speed (480 Mbits/sec)
(2) Methods of data transfer
Controlled transfer
Bulk transfer
(3) Signal level
Compliant with the USB standard.
(4) Interface cable
Twisted-pair shielded cable, 5.0 m or shorter
Compliant with the USB standard.
Wire AWG No.28, data line pair (AWG: American Wire Gauge)
AWG No.20 to No.28, distribution line pair
(5) Interface connector
Printer side: USB standard, Series B receptacle
Cable side: USB standard, Series B plug
b. [Network] (Standard)
(1) Interface Type
IEEE802.3-compliant interface
(2) Data transfer method
10Base-T/100Base-TX
(3) Signal level
Input: Threshold.
10Base-T: Max +585mV, min +300mV
100Base-TX: Turn-on +1000mV diff pk-pk, turn-off +200mV diff pk-pk
Output:
10Base-T: +2.2V - + 2.8V
100Base-TX: +0.95V - +1.05V
(4) Interface cable
Category 5 (UTP or FTP) cable, 100 m or shorter
Compliant with the ANSI/EIA/TIA-568A or ANSI/EIA/TIA-568B standard.
(5) Interface connector
Printer side: IEEE802.3 and ANSI X3.263-compliant, ISO/IEC60603-7 standard
Chapter 1
0013-4625
c. [IEEE1394] (option)
(1) Interface Type
IEEE1394-1995, P1394a (Version 2.0)-compliant interface
(2) Method of data transfer
Asynchronous transfer
(3) Signal levels
Input:
Differential input voltage: +173mV - +260mV during S100 arbitration
+142mV - +260mV, receiving data
+171mV - +262mV during S200 arbitration
+132mV - +260mV, receiving data
+168mV - +265mV during S400 arbitration
+118mV - +260mV, receiving data