Cannondale ATV FOX PODIUM SHOCK User Manual

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ATV Shock Absorber
Owners Manual
Models
PODIUM COMP (‘03)
130 Hangar Way, Watsonville, CA 95076
831.768.1100 FAX 831.768.9342
Email: service@foxracingshox.com
Website: www.foxracingshox.com
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TABLE OF CONTENTS
Introduction……………………………………… 3
Contact Information…………………………….. 3
Service…………………………………………... 3
Warranty Policy…………………………………. 3
Methods of Payment…………………………….. 4
Methods of Shipping…………………………….. 4
Disclaimer……………………………………….. 4
Consumer Safety………………………………… 4
Removal & Installation…………………………... 4
Recommended Service Intervals…………………. 4
Inspection & Maintenance Guidelines..…………. 5
Basic Shock Terminology……………...…………. 5-7
General Set-up Guidelines.….……………………. 8
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Introduction
Congratulations on choosing FOX Racing Shox. In doing so, you have chosen the best suspension in the industry. All FOX Racing Shox products are designed, manufactured and assembled by the finest professionals in the industry.
Contact Information
FOX Racing Shox Phone: 831.768.1100 130 Hangar Way North America: 800.369.7469 Watsonville, CA 95076 Fax: 831.738.9342 E-mail: service@foxracingshox.com Website: www.foxracingshox.com Business Hours: Monday -Friday 8:00AM-5:00PM, Pacific Time
Service / Warranty
1. Contact FOX Racing Shox at 800.FOX-SHOX (800-369-7469) to obtain a Return Authorization Number (RAN) and shipping instructions.
2. Satisfactory proof of purchase receipt is required for warranty consideration.
3. Mark the Return Authorization Number (RAN) and the Return Address on the outside of the box. Send the shock to FOX Racing Shox with the shipping pre-paid by sender.
4. Include a description of the problem, vehicle information (manufacture, year &
model), type of FOX product, spring rate, type of riding, and a return address with daytime phone number.
Warranty Policy:
FOX Racing Shox products are covered by a 1-Year Limited Warranty against defects in materials and/or workmanship. Any modifications to the product will void all warranty. This Warranty will be extended to the original retail consumer of an OEM Customer's FOX Racing Shox equipped vehicle and is valid for one year from the original date of purchase from an OEM Customer's authorized dealer. Warranty is limited to the repair or replacement of the FOX Racing Shox product. FOX Racing Shox reserves the right of final decision with regards to all warranty related issues.
Warranty is void when damage to the shock has occurred from the following:
Abuse.
Seal damage due to power washing.
Damage to the exterior finish caused by debris, rocks, or crashes.
Any attempts to disassemble shock absorber.
Modifications.
Non-factory oil use or improper service
Shipping damage or loss (purchase of full insurance is recommended).
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