Cannon imageRUNNER 5075, imageRUNNER 5065, imageRUNNER 5055, imageRUNNER 5050 Support Manual

Support Guide

Read this guide first.

Please read this guide before operating this product. After you finish reading this guide, store it in a safe place for future reference.

ENG

Ot¯

imageRUNNER

5075/5065/5055/5050

Support Guide

Manuals for the Machine

The manuals for this machine are divided as follows. Please refer to them for detailed information. The manuals supplied with optional equipment are included in the list below. Depending on the system

configuration and product purchased, some manuals may not be needed.

Guides with this symbol are printed manuals.

Guides with this symbol are included on the accompanying

CD-ROM

CD-ROM. (See footnote on the next page.)

• Quick Reference for Basic Operations

• Learn How to Use Your Machine

The Tutorial CD is a teaching aid, designed to help you learn the various functions of the machine.

• Precautions for Using Your Machine

• Troubleshooting

• Specifications

• Basic Operations

• Copying and Mail Box Instructions

• Sending and Fax Instructions

• Setting Up the Network Connection and

Installing the CD-ROM Software

• Remote User Interface Instructions

• Network Connectivity and Setup Instructions

Easy Operation Guide

Tutorial CD

Support Guide

(This Document)

Reference Guide

Copying and Mail Box

Guide

Sending and Facsimile

Guide

Network Quick Start Guide

Remote UI Guide

Network Guide

CD-ROM

• Network ScanGear Installation and

Instructions

• PS/PCL/UFR II Printer Instructions

• PCL Printer Driver Installation and

Instructions

Network ScanGear

User's Guide

PS/PCL/UFR II Printer

Guide

PCL Driver Guide

CD-ROM

• PS Printer Driver Installation and

Instructions

PS Driver Guide

CD-ROM

• UFR II Printer Driver Installation and

Instructions

• Mac OS X PS Printer Driver Installation and

Instructions

• Mac OS X UFR II Printer Driver Installation

and Instructions

• Fax Driver Installation and Instructions

• Installing MEAP Applications and Using the

UFR II Driver Guide

Mac PS Driver Guide

Mac UFR II Driver Guide

Fax Driver Guide

MEAP SMS Administrator

Guide

CD-ROM

• To view the manual in PDF format, Adobe Reader/Acrobat Reader/Acrobat is required. If Adobe Reader/Acro bat Reader/Acrobat is not installed on

your system, please download it from the Adobe Systems Incorporated website (http://www.adobe.com).

• The machine illustration on the cover may differ slightly from your machine.

How This Manual Is Organized

Chapter 1 Before You Start Using This Machine

Chapter 2 Routine Maintenance

Chapter 3

Chapter 4 Appendix

Troubleshooting

Includes the specifications of the main unit and optional equipment and index.

Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. However, as we are constantly improving our products, if you need an exact specification, please contact Canon.

Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

How To Use This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Symbols Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix

Keys Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Displays Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Illustrations Used in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi

Operations and Terms Used in This Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Legal Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Product Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiv

FCC (Federal Communications Commission) . . . . . . . . . . . . . . . . . . . . . . . . . xiv

Laser Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xv

Abbreviations Used in This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

International Energy Star Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

IPv6 Ready Logo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xvi

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvii

Disclaimers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxiii

Legal Limitations on the Usage of Your Product and the Use of Images. . . . xxiv

Important Safety Instructions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxv

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xxv

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxvii

Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxviii

Maintenance and Inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxi

Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiii

Other Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiii

Periodic Inspection of the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiv

Checking the Breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxxiv

Check Sheet for the Periodic Inspection of the Breaker . . . . . . . . . . . . . . xxxvii

Chapter 1 Before You Start Using This Machine

Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Avoid Installing the Machine in the Following Locations . . . . . . . . . . . . . .1-2

Select a Safe Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5

Moving the Machine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6

Backing Up Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9

Parts and Their Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10

Internal View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12

Feeder Parts and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13

Control Panel Parts and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14

Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16

How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16

Control Panel Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21

Shutting Down the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21

System Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27

Chapter 2 Routine Maintenance

Paper Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Adjusting a Paper Drawer to Hold a Different Paper Size . . . . . . . . . . . . . . . .2-8

Loading Tab Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

Attaching the One-Touch Supports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17

Replacing the Stamp Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17

Paper Deck-AD1/Paper Deck-AE1 (Optional). . . . . . . . . . . . . . . . . . . . . . . . . .2-20

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20

Changing the Paper Size for the Paper Deck-AE1. . . . . . . . . . . . . . . . . . . . .2-24

Finisher-AD1/Saddle Finisher-AD2/Puncher Unit-AT1 (Optional) . . . . . . . . .2-32

Replacing the Staple Cartridge in the Stapler Unit . . . . . . . . . . . . . . . . . . . .2-32

Replacing the Staple Cartridge in the Saddle Stitcher Unit . . . . . . . . . . . . . .2-36

Removing Punch Waste. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-39

Document Insertion/Folding Unit-F1/Document Insertion Unit-E1

(Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-42

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-42

Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-45

Routine Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-50

Platen Glass and Underside of the Feeder . . . . . . . . . . . . . . . . . . . . . . . . . .2-51

Manual Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-52

For the imageRUNNER 5075/5065/5055 . . . . . . . . . . . . . . . . . . . . . . . . .2-52

For the imageRUNNER 5050 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-55

Automatic Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-58

Wire Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-59

Drum Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-59

Cleaning the Original Scanning Area. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-60

For the imageRUNNER 5075/5065/5055 . . . . . . . . . . . . . . . . . . . . . . . . . 2-60

For the imageRUNNER 5050 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-65

Consumables. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-67

Chapter 3 Troubleshooting

Reducing the Frequency of Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-3

Clearing Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Screens Indicating the Locations of Paper Jams. . . . . . . . . . . . . . . . . . . . . . .3-4

Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11

Main Unit (Fixing Unit and Duplexing Unit) . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15

Stack Bypass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-21

Inside the Upper and Lower Right Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23

Paper Drawer 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-26

Paper Drawer 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-29

Paper Drawers 3 and 4 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-31

Paper Deck-AD1/Paper Deck-AE1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . 3-33

Inside the Top Cover of the Finisher-AD1/Saddle Finisher-AD2

(Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37

Output Delivery Unit of the Finisher-AD1/Saddle Finisher-AD2

(Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-40

Inside the Front Cover of the Saddle Finisher-AD2 (Optional). . . . . . . . . . . . 3-45

Saddle Stitcher Unit (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49

Insertion Unit (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-53

Inside the Insertion Unit (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-58

Document Insertion/Folding Unit-F1 (Optional) . . . . . . . . . . . . . . . . . . . . . . .3-62

Puncher Unit-AT1 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-69

Copy Tray-L1 (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-71

Clearing Staple Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-76

Finisher-AD1/Saddle Finisher-AD2 (Optional) . . . . . . . . . . . . . . . . . . . . . . . . 3-76

Saddle Stitcher Unit (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-79

List of Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84

Self-Diagnostic Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-84

List of Error Codes without Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-87

If Memory Becomes Full during Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-95

Service Call Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-98

Contacting Your Local Authorized Canon Dealer . . . . . . . . . . . . . . . . . . . . . .3-98

vii

Setting the Limited Functions Mode from the Service Call Message

Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-100

When the Power Does Not Turn ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-103

Chapter 4 Appendix

Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2

Feeder (imageRUNNER 5075/5065/5055). . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Feeder (imageRUNNER 5050). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-5

Paper Deck-AD1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

Paper Deck-AE1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

Finisher-AD1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-6

Saddle Finisher-AD2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-9

Document Insertion/Folding Unit-F1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11

Document Insertion Unit-E1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12

Puncher Unit-AT1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-12

Copy Tray-L1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

Card Reader-C1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-13

Provide Adequate Installation Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-14

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-15

System Management of the imageRUNNER 5075/5065/5055/5050 . . . . . . . .4-19

Entering the System Management Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . .4-19

If Department ID Management Is Enabled. . . . . . . . . . . . . . . . . . . . . . . .4-20

If Department ID Management Is Not Enabled . . . . . . . . . . . . . . . . . . . .4-20

Canceling the System Management Mode . . . . . . . . . . . . . . . . . . . . . . . . . .4-22

Managing Inboxes in the System Management Mode . . . . . . . . . . . . . . . . . .4-22

Changing the Mail Box Settings in the System Management Mode . . . . . . .4-23

viii

Preface

Thank you for purchasing the Canon imageRUNNER 5075/5065/5055/5050. Please read this manual thoroughly before operating the machine to familiarize yourself with its capabilities, and to make the most of its many functions. After reading this manual, store it in a safe place for future reference.

How To Use This Manual

Symbols Used in This Manual

The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.

WARNING

CAUTION

IMPORTANT

NOTE

Indicates a warning concerning operations that may lead to death or injury to persons if not performed correctly. To use the machine safely, always pay attention to these warnings.

Indicates a caution concerning operations that may lead to injury to persons, or damage to property if not performed correctly. To use the machine safely, always pay attention to these cautions.

Indicates operational requirements and restrictions. Be sure to read these items carefully to operate the machine correctly, and avoid damage to the machine.

Indicates a clarification of an operation, or contains additional explanations for a procedure. Reading these notes is highly recommended.

Keys Used in This Manual

The following symbols and key names are a few examples of how keys to be pressed are expressed in this manual:

• Touch Panel Display Keys: [Key Name]

Examples: [Cancel]

[Done]

• Control Panel Keys: Key Icon (Key Name)

Examples: (Start)

(Stop)

Displays Used in This Manual

Screen shots of the touch panel display used in this manual are those taken when the optional Universal Send Kit has been activated, and the following optional equipment is attached to the imageRUNNER 5075: the Super G3 FAX Board, UFR II/PCL/PS Printer Kit, Saddle Finisher-AD2, and Puncher Unit-AT1.

Note that functions that cannot be used depending on the model or options, are not displayed on the touch panel display.

The keys which you should press are marked with a , as shown below.

When multiple keys can be pressed on the touch panel display, all keys are marked. Select the keys which suit your needs.

Place your originals ➞ press [Special Features].

Press this key for operation.

Illustrations Used in This Manual

Illustrations used in this manual are those displayed when the imageRUNNER 5075 has the following optional equipment attached to it: the Saddle Finisher-AD2 and Puncher Unit-AT1.

Operations and Terms Used in This Manual

This machine makes effective use of memory to perform print operations efficiently. For example, as soon as the machine has scanned the original that you want to copy, it can immediately scan the next person's original. You can also print from this machine, using a function other than the Copy function. In this machine, these operations take place in a complex way, so that not only copies, but also various kinds of prints may sometimes have to wait their turn before they can be printed.

To avoid confusion when reading this manual, the terms "scanning," "printing," and "copying," used throughout this manual are defined below. When making a copy, the process of scanning originals and printing copies may be described as separate functions.

Scanning

Scanning an original to be copied, or scanning an original to be stored as data in an inbox.

xii

Printing

Outputting a copy, outputting data stored in an inbox, or outputting data sent from a personal computer to the machine.

Copying

Printing data scanned from an original, followed by finishing options, such as stapling.

xiii

Legal Notices

Product Name

Safety regulations require the product's name to be registered. In some regions where this product is sold, the following name(s) in ( ) may be registered instead.

imageRUNNER 5075 (F149800)

imageRUNNER 5065/5055 (F149801)

imageRUNNER 5050 (F149802)

FCC (Federal Communications Commission)

Note: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules, and the limits for an ISM equipment, pursuant to Part 18 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate, radio frequency energy and, if not installed and used in accordance with the Operator's Manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.

xiv

Use of shielded cables are required to comply with Class A limits in Subpart B of Part 15 of the FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If you make such changes or modifications, you could be required to stop operation of the equipment.

If your equipment malfunctions, please contact your local authorized Canon dealer from whom you purchased the equipment (if under warranty), or with whom you have a servicing contract. If you are not sure who to contact, and have both purchased and are using the equipment in the U.S.A., please refer to the "SUPPORT" page on Canon U.S.A.'s Web site (http://www.usa.canon.com).

Laser Safety

This product complies with 21 CFR Chapter 1 Subchapter J as a Class I laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Also, this product is certified as a Class IEC60825-1: 1993 and EN60825-1: 1994. This means that the product does not produce hazardous laser radiation.

Since radiation emitted inside the product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Do not remove protective housings or external covers, except as directed by the equipment's Reference Guide.

The labels shown below are attached to the main unit, inside the front cover, and the upper right cover.

laser product under

CAUTION

Use of controls, adjustments, or performance of procedures other than those specified in this manual may result in hazardous radiation exposure.

Abbreviations Used in This Manual

In this manual, product names and model names are abbreviated as follows:

Novell NetWare®:

NetWare

International Energy Star Program

As an

ENERGY STA R

determined that this machine meets the Program guidelines for energy efficiency.

The International an international program that promotes energy saving through the use of computers and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption. It is an open system in which business proprietors can participate voluntarily. The targeted products are office equipment, such as computers, displays, printers, facsimiles, and copiers. The standards and logos are uniform among participating nations.

IPv6 Ready Logo

This machine has acquired IPv6 Ready Logo Phase-1, as established by the IPv6 Forum.

Partner, Canon USA, Inc. has

ENERGY STA R

Office Equipment Program is

xvi

Trademarks

Canon, the Canon logo, imageRUNNER, MEAP, and NetSpot are registered trademarks, and the MEAP logo and imageWARE are trademarks of Canon Inc. in the United States and may also be trademarks or registered trademarks in other countries.

Adobe, Adobe Acrobat, PostScript, and PostScript 3 are trademarks of Adobe Systems Incorporated.

Mac OS and AppleTalk are trademarks of Apple Inc.

Windows and Active Directory are registered trademarks of Microsoft Corporation in the United States and other countries.

NetWare

Java and all Java-based trademarks and logos are trademarks or registered trademarks of Sun Microsystems, Inc. in the United States and other countries.

The following fonts are licensed from Bitstream Technologies, Inc. Dutch 801 Bold, Dutch 801 Roman, Fixed Pitch 810 Courier 10 Pitch/Text.

The following font is a trademark of Bitstream Inc. Dutch 801

is a registered trademark of Novell, Inc.

Other product and company names herein may be the trademarks of their respective owners.

xvii

Copyright

No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying and recording, or by any information storage or retrieval system without the prior written permission of Canon Inc.

This product includes free software and/or software modules that are licensed by Canon Inc. or its licensors from third parties. Use and distribution of this software and/or software modules are subject to conditions (a) through (h) below.

This code is derived from software contributed to Berkeley by Ralph Campbell. Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met:

1. Redistributions of source code must retain the above copyright notice, this list of

(a)

conditions and the following disclaimer.

xviii

2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.

3. All advertising materials mentioning features or use of this software must display the following acknowledgement:

This product includes software developed by the University of California, Berkeley and its contributors.

4. Neither the name of the University nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS "AS IS" AND ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

(b)

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed by the University of California, Berkeley. The name of the University may not be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED "AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

(c)

Permission to use, copy, modify, and distribute this software for any purpose without fee is hereby granted, provided that this entire notice is included in all copies of any software which is or includes a copy or modification of this software and in all copies of the supporting documentation for such software.

xix

THIS SOFTWARE IS BEING PROVIDED "AS IS", WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. IN PARTICULAR, NEITHER THE AUTHOR NOR AT&T MAKES ANY REPRESENTATION OR WARRANTY OF ANY KIND CONCERNING THE MERCHANTABILITY OF THIS SOFTWARE OR ITS FITNESS FOR ANY PARTICULAR PURPOSE.

(d)

Developed at SunPro, a Sun Microsystems, Inc. business. Permission to use, copy, modify, and distribute this software is freely granted, provided that this notice is preserved.

(e)

Redistribution and use in source and binary forms are permitted provided that the above copyright notice and this paragraph are duplicated in all such forms and that any documentation, advertising materials, and other materials related to such distribution and use acknowledge that the software was developed at Cygnus Solutions. Cygnus Solutions may not be used to endorse or promote products derived from this software without specific prior written permission.

THIS SOFTWARE IS PROVIDED "AS IS" AND WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

(f)

Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation files (the "Software"), to deal in the Software without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to the following conditions:

The above copyright notice and this permission notice shall be included in all copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BELIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

(g)

This product includes software developed by the Apache Software Foundation (http://www.apache.org/) and is subject to the following terms and conditions.

/ * ==========================================================

* The Apache Software License, Version 1.1

* Redistribution and use in source and binary forms, with or without

modification,

* are permitted provided that the following conditions are met:

* 1. Redistributions of source code must retain the above copyright notice, this

* list of conditions and the following disclaimer.

* 2. Redistributions in binary form must reproduce the above copyright notice,

* this list of conditions and the following disclaimer in the documentation

* and/or other materials provided with the distribution.

* 3. The end-user documentation included with the redistribution, if any, must

* include the following acknowledgment:

* "This product includes software developed by the Apache Software

xxi

* Foundation (http://www.apache.org/)."

* Alternately, this acknowledgment may appear in the software itself, if and

* wherever such third-party acknowledgments normally appear.

* 4.The names "Apache" and "Apache Software Foundation" must not be used to

* endorse or promote products derived from this software without prior

* written permission. For written permission, please contact

* apache@apache.org.

* 5. Products derived from this software may not be called "Apache", nor may

* "Apache" appear in their name, without prior written permission of the

* Apache Software Foundation.

* THIS SOFTWARE IS PROVIDED "AS IS'' AND ANY EXPRESSED OR IMPLIED

* WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED

xxii

* WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

* PURPOSE ARE DISCLAIMED. IN NO EVENT SHALL THE APACHE

* SOFTWARE FOUNDATION OR ITS CONTRIBUTORS BE LIABLE FOR ANY

* DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR

* CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO,

* PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF

* USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER

* CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT,

* STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE)

* ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF

* ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

* ============================================================

* This software consists of voluntary contributions made by many individuals on

* behalf of the Apache Software Foundation. For more information on the Apache

* Software Foundation, please see <http://www.apache.org/>.

* Portions of this software are based upon public domain software originally

* written at the National Center for Supercomputing Applications, University of

* Illinois, Urbana-Champaign.

Disclaimers

The information in this document is subject to change without notice.

CANON INC. MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, EITHER EXPRESS OR IMPLIED, EXCEPT AS PROVIDED HEREIN, INCLUDING WITHOUT LIMITATION, THEREOF, WARRANTIES AS TO MARKETABILITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OF USE OR NON-INFRINGEMENT. CANON INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL.

(h)

LAMP(S) INSIDE THIS PRODUCT CONTAIN MERCURY AND MUST BE RECYCLED OR DISPOSED OF ACCORDING TO LOCAL, STATE OR FEDERAL LAWS.

For CA, USA only Included battery contains Perchlorate Material - special handling may apply. See http://www.dtsc.ca.gov/hazardouswaste/perchlorate/ for detail.

xxiii

Legal Limitations on the Usage of Your Product and the Use of Images

Using your product to scan, print or otherwise reproduce certain documents, and the use of such images as scanned, printed or otherwise reproduced by your product, may be prohibited by law and may result in criminal and/or civil liability. A non-exhaustive list of these documents is set forth below. This list is intended to be a guide only. If you are uncertain about the legality of using your product to scan, print or otherwise reproduce any particular document, and/or of the use of the images scanned, printed or otherwise reproduced, you should consult in advance with your legal advisor for guidance.

• Paper Money • Travelers Checks

• Money Orders • Food Stamps

• Certificates of Deposit • Passports

• Postage Stamps

(canceled or uncanceled)

• Identifying Badges or Insignias • Internal Revenue Stamps

• Selective Service or Draft Papers • Bonds or Other Certificates of

• Checks or Drafts Issued by

Governmental Agencies

• Motor Vehicle Licenses and

Certificates of Title

• Immigration Papers

(canceled or uncanceled)

Indebtedness

• Stock Certificates

• Copyrighted Works/Works of Art

without Permission of Copyright Owner

xxiv

Important Safety Instructions

Please read these "Important Safety Instructions" thoroughly before operating the machine. As these instructions are intended to prevent injury to the user or other persons or destruction of property, always pay attention to these instructions. Also, since it may result in unexpected accidents or injuries, do not perform any operation unless otherwise specified in the manual. Improper operation or use of this machine could result in personal injury and/or damage requiring extensive repair that may not be covered under your Limited Warranty.

Installation

WAR NING

• Do not install the machine near alcohol, paint thinner, or other flammable

substances. If flammable substances come into contact with electrical parts inside the machine, it may result in a fire or electrical shock.

• Do not place the following items on the machine. If these items come into contact

with a high-voltage area inside the machine, it may result in a fire or electrical shock. If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer.

- Necklaces and other metal objects

- Cups, vases, flowerpots, and other containers filled with water or liquids

CAUTION

• Do not install the machine in unstable locations, such as unsteady platforms or

inclined floors, or in locations subject to excessive vibrations, as this may cause the machine to fall or tip over, resulting in personal injury.

• Never block the ventilation slots and louvers on the machine. These openings are

provided for proper ventilation of working parts inside the machine. Blocking these openings can cause the machine to overheat. Never place the machine on a soft surface, such as a sofa or rug.

xxv

• Do not install the machine in the following locations:

- A damp or dusty location

- A location near water faucets or water

- A location exposed to direct sunlight

- A location subject to high temperatures

- A location near open flames

• Do not remove the machine's leveling feet after the machine has been installed, as

this may cause the machine to fall or tip over, resulting in personal injury.

xxvi

Power Supply

WAR NING

• Do not damage or modify the power cord. Also, do not place heavy objects on the

power cord, or pull on or excessively bend it, as this could cause electrical damage and result in a fire or electrical shock.

• Keep the power cord away from a heat source; failure to do this may cause the power

cord coating to melt, resulting in a fire or electrical shock.

• Do not connect or disconnect the power cord with wet hands, as this may result in

electrical shock.

• Do not connect the power cord to a multiplug power strip, as this may cause a fire or

electrical shock.

• Do not bundle up or tie the power cord in a knot, as this may result in a fire or

electrical shock.

• Insert the power plug completely into the power outlet, as failure to do so may result

in a fire or electrical shock.

• Do not use power cords other than the power cord provided, as this may result in a

fire or electrical shock.

• As a general rule, do not use extension cords. Using an extension cord may result in

a fire or electrical shock. If an extension cord must be used, however, use one rated for voltages of 120 V 20 A and over, untie the cord binding, and insert the power plug completely into the extension cord outlet to ensure a firm connection between the power cord and the extension cord.

CAUTION

• Do not use power supplies with voltages other than those specified herein, as this

may result in a fire or electrical shock.

• Always grasp the power plug when disconnecting the power cord. Pulling on the

power cord may expose or snap the core wire, or otherwise damage the power cord. If the power cord is damaged, this could cause current to leak, resulting in a fire or electrical shock.

• Leave sufficient space around the power plug so that it can be unplugged easily. If

objects are placed around the power plug, you will be unable to unplug it in an emergency.

xxvii

Handling

WAR NING

• Do not attempt to disassemble or modify the machine. There are high-temperature

• If the machine makes strange noises, or gives off smoke, heat, or strange smells,

• Do not use highly flammable sprays near the machine. If gas from these sprays

• To avoid damage to the power cord and creating a fire hazard, always turn OFF the

• Do not drop paper clips, staples, or other metal objects inside the machine. Also, do

and high-voltage components inside the machine which may result in a fire or electrical shock.

immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer. Continued use of the machine in this condition may result in a fire or electrical shock.

comes into contact with the electrical components inside the machine, it may result in a fire or electrical shock.

main power switch, and unplug the interface cable when moving the machine. Otherwise, the power cord or interface cable may be damaged, resulting in a fire or electrical shock.

not spill water, liquids, or flammable substances (alcohol, benzene, paint thinner, etc.) inside the machine. If these items come into contact with a high-voltage area inside the machine, it may result in a fire or electrical shock. If these items are dropped or spilled inside the machine, immediately turn OFF the main power switch, and disconnect the power cord from the power outlet. Then, contact your local authorized Canon dealer.

xxviii

CAUTION

• Do not place heavy objects on the machine, as they may tip over or fall resulting in

personal injury.

• Close the feeder gently to avoid catching your hands, as this may result in personal

injury.

• Do not press down hard on the feeder when using the platen glass to make copies of

thick books. Doing so may damage the platen glass and result in personal injury.

• Do not touch the finisher while the machine is printing, as this may result in personal

injury.

• Turn OFF the control panel power switch for safety when the machine will not be used

for a long period of time, such as overnight. Also, turn OFF the main power switch, and disconnect the power cord for safety when the machine will not be used for an extended period of time, such as during consecutive holidays.

• Do not place your hands, hair, clothing, etc., near the exit and feed rollers. Even if the

machine is not in operation, your hands, hair, or clothing may get caught in the rollers, which may result in personal injury or damage if the machine suddenly starts printing.

• Do not place your hands in the part of the tray where stapling is performed (near the

rollers) when a finisher is attached, as this may result in personal injury.

Finisher-AD1/Saddle Finisher-AD2

xxix

• The laser beam can be harmful to human bodies. Since radiation emitted inside the

product is completely confined within protective housings and external covers, the laser beam cannot escape from the machine during any phase of user operation. Read the following remarks and instructions for safety.

• Never open covers other than those instructed in this manual.

• Do not remove the following caution labels which are attached to the machine.

xxx

• If the laser beam escapes from the machine, exposure may cause serious damage to

your eyes.

Maintenance and Inspections

WAR NING

• When cleaning the machine, first turn OFF the main power switch, then disconnect

the power cord. Failure to observe these steps may result in a fire or electrical shock.

• Disconnect the power cord from the power outlet regularly, and clean the area around

the base of the power plug's metal pins and the power outlet with a dry cloth to ensure that all dust and grime is removed. If the power cord is connected for a long period of time in a damp, dusty, or smoky location, dust can build up around the power plug and become damp. This may cause a short circuit and result in a fire.

• Clean the machine using a slightly dampened cloth with a mild detergent mixed with

water. Do not use alcohol, benzene, paint thinner, or other flammable substances. Check detergent for flammability prior to use. If flammable substances come into contact with a high-voltage area inside the machine, it may result in a fire or electrical shock.

• There are some areas inside the machine which are subject to high-voltages. When

removing jammed paper or when inspecting the inside of the machine, do not allow necklaces, bracelets, or other metal objects to touch the inside of the machine, as this may result in burns or electrical shock.

• Do not burn or throw used toner cartridges into open flames, as this may cause the

toner remaining inside the cartridges to ignite, resulting in burns or a fire.

xxxi

CAUTION

• The fixing unit and its surroundings inside the machine may become hot during use.

When removing jammed paper or when inspecting the inside of the machine, do not touch the fixing unit and its surroundings, as doing so may result in burns or electrical shock.

• When removing jammed paper or replacing the toner cartridge, take care not to allow

the toner to come into contact with your hands or clothing, as this will dirty your hands or clothing. If they become dirty, wash them immediately with cold water. Washing them with warm water will set the toner, and make it impossible to remove the toner stains.

• When removing paper which has become jammed inside the machine, remove the

jammed paper gently to prevent the toner on the paper from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.

• When loading paper or removing jammed originals or paper, take care not to cut your

hands on the edges of the originals or paper.

• When removing a used toner cartridge, remove the cartridge carefully to prevent the

toner from scattering and getting into your eyes or mouth. If the toner gets into your eyes or mouth, wash them immediately with cold water and immediately consult a physician.

• Do not dismantle the toner cartridge, as dismantling it may cause toner dust to

scatter on your skin or clothes. Immediately brush the toner off your clothes (but do not wash the clothing with hot water, which may cause the toner to set in the fabric). If toner gets into your eyes or mouth, wash them immediately with cold water and seek immediate medical treatment.

• Handle the toner cartridge carefully. Avoid contact with any toner that is released

from the cartridge. If toner makes contact with your skin, immediately wash the area with soap and cold water. If your skin still feels irritated after washing the area thoroughly, or you ingest toner, seek immediate medical treatment.

xxxii

Consumables

WAR NING

• Do not burn or throw used toner cartridges into open flames, as this may cause the

toner remaining inside the cartridges to ignite, resulting in burns or a fire.

• Do not store toner cartridges or copy paper in places exposed to open flames, as this

may cause the toner or paper to ignite, resulting in burns or a fire.

• When discarding used toner cartridges, put the cartridges in a bag to prevent the

toner remaining inside the cartridges from scattering, and dispose of them in a location away from open flames.

CAUTION

• Keep toner and other consumables out of the reach of small children. If these items

are ingested, consult a physician immediately.

• Do not dismantle the toner cartridge, as dismantling it may cause toner dust to

• Handle the toner cartridge carefully. Avoid contact with any toner that is released

Other Warnings

WAR NING

For cardiac pacemaker users: This product generates a low level magnetic field. If you use a cardiac pacemaker and feel abnormalities, please move away from the product and consult your doctor.

xxxiii

Periodic Inspection of the Breaker

This machine has a breaker that detects excess current or leakage current. Be sure to test the breaker once or twice a month using the following procedure.

IMPORTANT

•

Make sure that the main power is turned OFF, before inspecting the breaker.

•

If a malfunction occurs after an inspection, contact your local authorized Canon dealer.

Checking the Breaker

Push the test button with the tip of a ball-point pen, or a similar object.

xxxiv

IMPORTANT

Briefly push the test button.

NOTE

•

The breaker is located on the left side of the machine.

•

For more information on the location of the breaker, see "Internal View," on p. 1-12.

Confirm that the breaker lever is switched to the OFF (" " side) position.

( I side)

OFF

( side)

IMPORTANT

•

Do not use the test button to turn the power ON and OFF.

•

If the breaker lever does not switch to the OFF (" " side) position, repeat step 1.

•

If the breaker lever does not switch to the OFF (" " side) position, despite carrying out the above procedure two or three times, contact your local authorized Canon dealer.

Switch the breaker lever to ON ("I" side).

( I side)

OFF

( side)

Press the main power switch to the "I" side.

( side)

( I side)

xxxv

Fill in the check sheet, located on the next page, to document your periodic inspections of the breaker.

xxxvi

Check Sheet for the Periodic Inspection of the Breaker

Copy this page for future use, and store it in a safe place near the machine to document your periodic inspections of the breaker.

■ How to Inspect the Breaker Periodically

Follow the procedure described in "Periodic Inspection of the Breaker," on p. xxxiv, once or twice a month.

■ How to Fill in This Check Sheet

Fill in the date of inspection and the name of the inspector. When the inspection is completed successfully, write a check mark under "OK." If not, contact your local authorized Canon dealer. (Also, write a check mark under "NG" (No Good).)

Date of

Inspection

Inspector Inspector

Result Result

OK NG OK NG

Date of

Inspection

xxxvii

xxxviii

Before You Start Using This Machine

This chapter describes what you should know before using this machine, such as parts and their functions, and how to turn ON the main power.

Installation Location and Handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Installation Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2

Handling Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-6

Backing Up Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-9

Parts and Their Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Internal View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12

Feeder Parts and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13

Control Panel Parts and Functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14

Main Power and Control Panel Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16

How to Turn ON the Main Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16

Control Panel Power Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21

Shutting Down the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21

System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27

CHAPTER

1-1

Installation Location and Handling

This section describes precautions for installation location and handling. We recommend that you read this section prior to using this machine.

Installation Precautions

Avoid Installing the Machine in the Following Locations

■ Avoid locations subject to temperature and humidity extremes, whether low or high.

For example, avoid installing the machine near water faucets, hot water heaters, humidifiers, air conditioners, heaters, or stoves.

Before You Start Using This Machine

■ Avoid installing the machine in direct sunlight.

If this is unavoidable, use curtains to shade the machine. Be sure that the curtains do not block the machine's ventilation slots or louvers, or interfere with the electrical cord or power supply.

1-2

Installation Location and Handling

■ Avoid poorly ventilated locations.

This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation.

■ Avoid locations where a considerable amount of dust accumulates.

■ Avoid locations where ammonia gas is emitted.

Before You Start Using This Machine

■ Avoid locations near volatile or flammable materials, such as alcohol or

paint thinner.

■ Avoid locations that are subject to vibration.

For example, avoid installing the machine on unstable floors or stands.

Installation Location and Handling

1-3

■ Avoid exposing the machine to rapid changes in temperature.

If the room in which the machine is installed is cold but rapidly heated, water droplets (condensation) may form inside the machine. This may result in a noticeable degradation in the quality of the copied image, the inability to properly scan an original, or the copies having no printed image at all.

■ Avoid installing the machine near computers or other precision electronic equipment.

Electrical interference and vibrations generated by the machine during printing can adversely affect the operation of such equipment.

Before You Start Using This Machine

■ Avoid installing the machine near televisions, radios, or similar electronic equipment.

The machine might interfere with sound and picture signal reception. Insert the power plug into a dedicated power outlet, and maintain as much space as possible between the machine and other electronic equipment.

■ Do not remove the machine's leveling feet.

Do not remove the machine's leveling feet after the machine has been installed. If you put weight on the front of the machine while the drawers or units within the machine are pulled out, the machine may fall forward. To prevent this from happening, make sure that the machine's leveling feet are in place.

1-4

Installation Location and Handling

Select a Safe Power Supply

■ Plug the machine into a 120 V AC outlet.

■ Make sure that the power supply for the machine is safe, and has a steady

voltage.

■ Do not connect other electrical equipment to the same power outlet to

which the machine is connected.

■ Do not connect the power cord to a multiplug power strip, as this may

cause a fire or electrical shock.

■ The power cord may become damaged if it is often stepped on or if heavy

objects are placed on it. Continued use of a damaged power cord can lead to an accident, such as a fire or electrical shock.

Before You Start Using This Machine

Moving the Machine

■ If you intend to move the machine, even to a location on the same floor of

your building, contact your local authorized Canon dealer beforehand. Do not attempt to move the machine yourself.

Installation Location and Handling

1-5

Handling Precautions

■ Do not attempt to disassemble or modify the machine.

■ Some parts inside the machine are subject to high-voltages and temperatures. Take adequate precautions when inspecting the inside of the machine. Do not carry out any inspections not described in this manual.

Before You Start Using This Machine

■ Be careful not to spill liquid or drop any foreign objects, such as paper clips or staples inside the machine. If a foreign object comes into contact with electrical parts inside the machine, it might cause a short circuit and result in a fire or electrical shock.

1-6

Installation Location and Handling

■ If there is smoke, or unusual noise, immediately turn the main power

switch OFF, disconnect the power cord from the outlet, and call your local authorized Canon dealer. Using the machine in this state may cause a fire or electrical shock. Also, avoid placing objects around the power plug so that the machine can be disconnected whenever necessary.

■ Do not turn the main power switch OFF or open the front covers while the

machine is in operation. This might result in paper jams.

■ Do not use flammable sprays, such as spray glue, near the machine. There

is a danger of ignition.

Before You Start Using This Machine

Installation Location and Handling

1-7

■ This machine generates a slight amount of ozone during normal use. Although sensitivity to ozone may vary, this amount is not harmful. Ozone may be more noticeable during extended use or long production runs, especially in poorly ventilated rooms. It is recommended that the room be appropriately ventilated, sufficient to maintain a comfortable working environment, in areas of machine operation.

■ For safety reasons, turn OFF the control panel power switch of the machine when it will not be used for a long period of time, such as overnight. As an added safety measure, turn OFF the main power switch, and disconnect the power cord when the machine will not be used for an extended period of time, such as during consecutive holidays.

OFF

Before You Start Using This Machine

1-8

Installation Location and Handling

Backing Up Data

Data such as the Address Book and Additional Functions settings are stored on the internal hard disk of the machine.

Please regularly back up your important data, as it is possible that a malfunction in the hard disk may cause received data and stored data to be lost.

Please note that Canon will not be held responsible for any damages caused by the loss of data.

The data that can be backed up is indicated below.

■ Address Book, Additional Functions settings, forwarding settings, Mail

Box function data (User Inbox data, forms for the Form Composition mode)

For information on backing up (exporting) this data, see Chapter 3, "Customizing Settings," in the Remote UI Guide.

■ Data that can be backed up using the Device Information Delivery Settings

mode

You can perform temporary backing up of your data by delivering data registered in the machine to other client machines. For information on the Device Information Delivery Settings mode, see Chapter 6, "System Manager Settings," in the Reference Guide.

■ Data relating to MEAP

• License files for MEAP applications

For information on backing up (downloading) license files, see the MEAP SMS Administrator Guide.

• User authentication information registered for the Local Device Authentication system of

SDL (Simple Device Login)/SSO (Single Sign-On) For information on backing up (exporting) user authentication information, see the MEAP SMS Administrator Guide.

• Data stored by MEAP applications

You may be able to back up data stored by MEAP applications, depending on the application. For more information, see the documentation for each MEAP application.

NOTE

If your machine is not connected to a network. it is recommended you print and store important information such as the Address Book. See Chapter 12, "Printing Communication Reports," in the Sending and Facsimile Guide.

Before You Start Using This Machine

Backing Up Data

1-9

Parts and Their Functions

This section provides you with the names and functions of all the parts on the outside and inside of the main unit, control panel, and the touch panel display. An illustration of the machine with some optional equipment attached to it is also provided. For more information on optional equipment, parts and their functions, see Chapter 3, "Optional Equipment," in the Reference Guide.

External View

The optional Finisher-AD1 and Puncher Unit-AT1 are attached.

Before You Start Using This Machine

a Feeder

Originals placed in the feeder are automatically fed sheet by sheet to the platen glass for scanning. You can select to scan originals as two-sided documents with or without being turned over. (See "Feeder Parts and Functions," on p. 1-13.)

1-10

Parts and Their Functions

b Control Panel

Includes the keys, touch panel display, and indicators required for operating the machine. (See "Control Panel Parts and Functions," on p. 1-14.)

c Stack Bypass

Use the stack bypass to feed paper manually and for loading nonstandard paper stock. (See Chapter 2, "Basic Operations," in the Reference Guide.)

d Main Unit's Upper Right Cover

Open this cover when clearing a paper jam inside the main unit. (See "Inside the Upper and Lower Right Covers," on p. 3-23.)

e Main Power Switch

Press to the "I" side to turn the main power ON. (See "Main Power and Control Panel Power," on p. 1-16.)

NOTE

For more information on the optional equipment that can be attached to the machine, see Chapter 3, "Optional Equipment," in the Reference Guide.

f Main Unit's Lower Right Cover

Open this cover when clearing a paper jam inside the main unit. (See "Inside the Upper and Lower Right Covers," on p. 3-23.)

g Paper Drawers 3 and 4

Holds up to 550 sheets of paper (20 lb bond (80

g/m

)).

h Paper Drawers 1 and 2

Holds up to 1,500 sheets of paper (20 lb bond

(80 g/m

)).

The optional Copy Tray-L1 is

attached.

The optional Saddle Finisher-AD2, Puncher

Unit-AT1, Document Insertion/Folding

Unit-F1, and Paper Deck-AE1 are attached.

Before You Start Using This Machine

Parts and Their Functions

1-11

Internal View

The optional Saddle Finisher-AD2 and Puncher Unit-AT1 are attached.

Before You Start Using This Machine

a Platen Glass

Place originals here when scanning books, thick originals, thin originals, transparencies, etc.

b Toner Replacement Cover

Open this cover to replace the toner cartridge.

c Front Cover

Open this cover to clear a paper jam in the fixing unit (Unit 1) and duplexing unit (Unit 2). (See "Main Unit (Fixing Unit and Duplexing Unit)," on p. 3-15.)

d Fixing Unit (Unit 1)

Pull out the fixing unit to clear a paper jam. (See "Main Unit (Fixing Unit and Duplexing Unit)," on p. 3-15.)

1-12

Parts and Their Functions

e Duplexing Unit (Unit 2)

Pull out the duplexing unit to clear a paper jam. (See "Main Unit (Fixing Unit and Duplexing Unit)," on p. 3-15.)

f Test Button

Press this button to periodically test the circuit breaker.

g Breaker

Detects excess current or leakage current. (See "Periodic Inspection of the Breaker," on p. xxxiv.)

Feeder Parts and Functions

Originals placed in the feeder are automatically fed to the platen glass for copying. If you are using the imageRUNNER 5075/5065/5055, you can select to scan originals as two-sided documents with or without being turned over. If you are using the imageRUNNER 5050, the feeder automatically turns over two-sided originals to make one or two-sided copies.

imageRUNNER 5050 imageRUNNER 5075/5065/5055

CAUTION

Do not insert your fingers into the gaps around the original supply tray, as your fingers may get caught. Also, be careful not to drop objects, such as paper clips into the gaps, as doing so may cause damage to the machine or cause it to break down.

IMPORTANT

•

When using the platen glass to copy or scan thick originals, such as books or magazines, do not press down hard on the feeder.

•

If the original output area is blocked, originals may get damaged, and printing may not be performed correctly. Therefore, do not place any objects in the original output area.

a Feeder Cover

Open this cover to remove jammed originals.

b Original Supply Tray

Originals placed here are automatically fed sheet by sheet onto the platen glass. Place originals into this tray with the surface that you want to scan face up.

c Slide Guides

Adjust the slide guides to match the width of the original.

c d

Before You Start Using This Machine

d Auxiliary Tray

Pull out the auxiliary tray if you are scanning large size paper (11" x 17" or LGL).

e Original Output Area

Originals that have been scanned from the original supply tray are output into the Original Output Area in the order that they are fed in the feeder.

f Original Set Indicator

Lights when originals are placed in the original supply tray.

Parts and Their Functions

1-13

g Original Scanning Area Cleaning Tool

efghijk

mnopqr

(for the imageRUNNER 5075/5065/5055 only)

Use this tool to clean the original scanning area in the feeder. (See "Cleaning the Original Scanning Area," on p. 2-60.)

Control Panel Parts and Functions

Before You Start Using This Machine

a Energy Saver key

Press to set or cancel the Energy Saver mode.

b Control Panel Power Switch (Sub Power

Supply)

Press to turn the control panel ON or OFF. When the control panel power switch is held for more than three seconds, it initiates the Shutdown mode. (See "Shutting Down the Machine," on p. 1-21.) When turned OFF, the machine is in the Sleep mode.

c Edit Pen

Use when operating the touch panel display, such as to enter characters. If you lose the edit pen, contact your local authorized Canon dealer. Do not use an object with a sharp end on the control panel, such as a pencil or ballpoint pen, in place of the edit pen.

d Clip Holder

Place paper clips here.

e Counter Check key

Press to display the copy and print count totals on the touch panel display.

f Stop key

Press to stop a job in progress, such as a scan, copy, or fax (scanning only) job.

g Start key

Press to start an operation.

Reset

Help

PQRS

Additional Functions

Display Contrast

1 a b

Energy

Power

Saver

ABC

DEF

GHI

MNO

Counter

TUV

Out

Processing/ Data

WXYZ

ClearLog In/

Check

Stop

Start

Error

Main Power

h Main Power Indicator

Lights when the main power is turned ON.

i Error Indicator

Flashes or lights if there is an error in the machine. When the Error indicator flashes, follow the instructions that appear on the touch panel display. When the Error indicator maintains a steady red light, contact your local authorized Canon dealer.

j Processing/Data Indicator

Flashes or blinks green when the machine is performing operations, and maintains a steady green light when fax data is stored in memory.

k Clear key

Press to clear entered values or characters.

l Numeric keys

Press to enter numerical values.

m ID (Log In/Out) key

Press when setting or enabling Department ID Management.

n Display Contrast Dial

Use to adjust the brightness of the touch panel display.

o Additional Functions key

Press to specify additional functions.

c d

1-14

Parts and Their Functions

p Help key

Press to display explanations and instructions of modes or functions on the touch panel display.

q Reset key

Press to restore the standard settings of the machine.

r Touch Panel Display

The settings screen for each function is shown on this display.

Before You Start Using This Machine

Parts and Their Functions

1-15

Main Power and Control Panel Power

The machine is provided with two power switches, a main power switch and a control panel power switch, as well as a breaker that detects excess current or leakage current.

How to Turn ON the Main Power

This section explains how to turn ON the main power.

Make sure that the power plug is firmly inserted into the power outlet.

Before You Start Using This Machine

WARNING

Do not connect or disconnect the power cord with wet hands, as this may result in electrical shock.

Press the main power switch to the "I" side. The main power switch is located on the right side of the machine.

1-16

( side)

The main power indicator on the control panel lights when the main power switch is turned ON.

IMPORTANT

If the main power indicator on the control panel does not light even though the main power switch is ON, be sure to check the breaker to see if it is OFF. (See "When the Power Does Not Turn ON," on p. 3-103.)

Main Power and Control Panel Power

( I side)

The screens shown below are displayed while the system software is loading.

● If login authentication by a login service (SDL (Simple Device Login) or SSO (Single Sign-On)) is not set, and an application other than MEAP is selected as the initial function in Common Settings (from the Additional Functions screen):

❑

The Start Up screen is displayed until the machine is ready to scan.

If a message is displayed on the touch panel display, proceed to step 4.

❑ The screen below is displayed when the machine is ready to scan.

The machine is ready to scan in approximately 30 seconds after the screen above appears.

Before You Start Using This Machine

Main Power and Control Panel Power

1-17

NOTE

•

Once the message <Reservation copies can be made.> appears on the touch panel display, you can specify settings, and copying or printing begins automatically as soon as the machine finishes warming up. (See Chapter 1, "Introduction to the Copying Functions," in the Copying and Mail Box Guide.)

•

In the case above, the standard settings are selected.

•

The standard copy settings are:

- Copy Ratio: Direct (100%)

- Paper Selection: Auto Paper Selection

- Copy Exposure: Automatic Exposure Adjustment

- Copy Quantity: 1

- Copy Function: 1 1-sided copy

•

The standard settings for each function of the machine (Copy, Mail Box, Send, and Fax) are already set at the factory, but you can change them to suit your needs. (See Chapter 8, "Customizing Settings," in the Copying and Mail Box Guide, and Chapter 9, "Customizing Communications Settings," in the Sending and Facsimile Guide.)

•

You can select which functions to display on the Basic Features screen when turning ON the main power, according to the Additional Functions settings. (See

Before You Start Using This Machine

Chapter 4, "Customizing Settings," in the Reference Guide.)

•

If you press [➞] on the Basic Features screen right after the machine is activated,

➞

the screen will be blank. Wait for a moment, and then press [

•

If a Macintosh, which has been shut down, is connected to the machine via a USB

] again.

cable, when you turn the machine ON, the Macintosh may also turn ON. In this case, disconnect the Macintosh from the machine. (You may also be able to solve this problem by using a USB hub between the machine and the Macintosh).

1-18

● If login authentication by a login service (SDL or SSO) is not set, and MEAP is selected as the initial function in Common Settings (from the Additional Functions screen):

The Start Up screen is displayed until the machine is ready to scan.

❑

Main Power and Control Panel Power

❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed.

You can press [➞] to switch to the Basic Features screen to use the Copy, Mail Box, etc. functions even if the MEAP Start Up screen is still displayed.

❑ The MEAP Application screen is displayed.

Before You Start Using This Machine

● If login authentication by a login service (SDL or SSO) is set:

The Start Up screen is displayed until the machine is ready to scan.

❑

Main Power and Control Panel Power

1-19

❑ After the Start Up screen disappears, the MEAP Start Up screen is displayed

regardless of the Set as Initial Function settings.

IMPORTANT

•

If you turn OFF the main power, wait at least 10 seconds before turning the main power back ON. For instructions on restarting (turning the main power switch OFF and then ON) the machine, see "Main Power and Control Panel Power," on p. 1-16.

•

Do not turn the main power OFF, if you want to send or receive I-fax or fax documents. Also, do not turn the main power OFF, if the optional Universal Send Kit is activated, or the Super G3 FAX Board is installed, and you want to be able to

Before You Start Using This Machine

send or receive fax documents. Sending or receiving I-fax or fax documents cannot be done when the main power is turned OFF.

•

If SSO or SDL is set as the login service, the machine will take longer to become ready to scan.

1-20

If you are using a login service, log in using the procedure for the login service you are using.

NOTE

•

If you are using Department ID Management with the optional Card Reader-C1, see Chapter 3, "Optional Equipment," in the Reference Guide.

•

If you are using Department ID Management, see Chapter 2, "Basic Operations," in the Reference Guide.

•

If you are using SDL or SSO, see Chapter 2, "Basic Operations," in the Reference Guide.

Main Power and Control Panel Power

Control Panel Power Switch

Press the control panel power switch to cancel the Sleep mode and resume normal machine operations.

NOTE

•

The machine can receive and print documents from a personal computer when it is in the Sleep mode. I-fax and fax documents can also be received while the machine is in the Sleep mode.

•

It takes approximately 30 seconds for the machine to recover after the Sleep mode is deactivated.

•

If Energy Consumption in Sleep Mode is set to 'Low', it may take more than 10 seconds for the touch panel display to be displayed after pressing the control panel power switch.

Before You Start Using This Machine

Shutting Down the Machine

If there are any jobs currently being processed, or a MEAP application is running when the Shutdown mode is activated, the machine asks you to confirm and cancel any existing jobs, and then access to the hard disk is restricted. This procedure protects the hard disk from access errors the next time the machine is turned ON. When the machine shuts down, it also performs an internal cooling down process, which enables the machine to be shut down safely. Follow the instructions below to safely shutdown the machine.

CAUTION

If you turn the main power of the machine OFF without following the procedure below, copies output the next time the machine is turned ON may not be printed correctly. In this case, printing will return to normal after a certain number of copies are output.

Main Power and Control Panel Power

1-21

Press and hold the control panel power switch for more than three seconds.

If the machine is in the Sleep mode, press the control panel power switch one time to cancel the Sleep mode, and then press and hold the control panel power

Before You Start Using This Machine

switch again for more than three seconds.

The job confirmation screen is displayed.

IMPORTANT

Do not initiate the Shutdown mode while fonts are being downloaded.

NOTE

•

You can also force the machine into the Shutdown mode by pressing

(Additional Functions) ➞ [Common Settings] ➞ [Shutdown Mode].

•

You cannot force the machine into the Shutdown mode in the following cases:

- When the machine is receiving device information

- When the machine is browsing device information

- When the machine is importing or exporting data using the Remote UI function

•

In a rare instance, the machine may not go into the Shutdown mode even if you press and hold the control panel power switch for more than three seconds. In this case, follow the instructions on the touch panel display to turn OFF the main power.

•

If print data is sent while the machine is in the Shutdown mode, the machine may receive the data, depending on the print data's size. However, the print data is not printed.

1-22

Confirm the jobs currently being processed or waiting to be processed ➞ press [Start].

Jobs continue to be processed until [Start] is pressed.

To cancel the Shutdown mode, press [Cancel].

If there are no current jobs, proceed to step 4.

Main Power and Control Panel Power

NOTE

•

Jobs that are displayed on the job confirmation screen are:

- Current copy, fax, and print jobs (including secured print jobs)

- Copy and print jobs (including secured print jobs) that are waiting to be processed

•

On the job confirmation screen, the current job is displayed on the first line, and the other jobs are processed in the order in which they were reserved (up to seven jobs).

Confirm the message displayed ➞ press [Yes].

If There Are Jobs Currently Being Processed or Waiting to Be Processed

Before You Start Using This Machine

If the Device Information Is Being Delivered

All of the jobs on the confirmation screen being processed or waiting to be processed are canceled. The machine and any network communication processes also start to shut down.

The Performing Shutdown screen appears.

Main Power and Control Panel Power

1-23

When the following screen appears, wait for the machine to complete the shutdown process.

If you need to immediately operate the machine after starting the shutdown process, press [Restart] ➞ [Yes].

If you press [Restart] when device information is being updated, a message asking for your confirmation to continue appears on the screen. Press [Yes].

CAUTION

Before You Start Using This Machine

You can also force the shutdown of the machine (omitting the normal job cancellation process) by pressing [Forced Off]. If you press [Forced Off] while data is being processed, a message asking for your confirmation to continue appears on the screen. Press [Yes]. However, as it is possible that this will destroy data which is being processed or cause damage to the machine, it is not recommended. Note that Canon will not be liable for any damages resulting from the loss of data on the hard disk drive. For more information, contact your local authorized Canon dealer.

1-24

Main Power and Control Panel Power

NOTE

•

It may take some time for the machine to completely shut down because of the internal cooling down process.

•

It may take some time for the machine to completely shut down depending on the application you are using.

•

The screen below is displayed when you press [Forced Off] in any of the following cases.

- When the hardware is in finishing process

- When device information is being updated

Confirm the contents of the shutdown screen ➞ turn the main power switch of the machine to the " " side.

Before You Start Using This Machine

( side)

( I side)

Main Power and Control Panel Power

1-25

IMPORTANT

The machine may continue to operate during or after the shutdown process. Do not unplug the power cord until the device sounds stop.

Before You Start Using This Machine

1-26

Main Power and Control Panel Power

System Settings

It is necessary to set up the machine before using it on a network, as a printer, or with the Fax function.

To set up the machine, refer to the following guides or sections for instructions:

■ Connecting the Machine to the Network

See the Network Quick Start Guide.

■ Setting Up the Network

See the Network Guide.

■ Installing the Printer Driver

See the PS Driver Guide, PCL Driver Guide, UFR II Driver Guide, Mac PS Driver Guide, or Mac UFR II Driver Guide.

■ Using the Send Function

See the Sending and Facsimile Guide.

■ Using the Fax Function

See the Sending and Facsimile Guide.

■ Date and Time Settings

See the Reference Guide.

■ System Manager Settings

See the Reference Guide.

Before You Start Using This Machine

System Settings

1-27

Before You Start Using This Machine

1-28

System Settings

Routine Maintenance

This chapter describes how to load paper, perform routine cleaning operations, and replace consumables, such as toner and staple cartridges.

Paper Drawers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2

Adjusting a Paper Drawer to Hold a Different Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-8

Loading Tab Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-11

Attaching the One-Touch Supports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-16

Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17

Replacing the Stamp Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17

Paper Deck-AD1/Paper Deck-AE1 (Optional). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-20

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20

Changing the Paper Size for the Paper Deck-AE1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-24

Finisher-AD1/Saddle Finisher-AD2/Puncher Unit-AT1 (Optional). . . . . . . . . . . . . . . . . . 2-32

Replacing the Staple Cartridge in the Stapler Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-32

Replacing the Staple Cartridge in the Saddle Stitcher Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-36

Removing Punch Waste . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-39

Document Insertion/Folding Unit-F1/Document Insertion Unit-E1 (Optional). . . . . . . . . 2-42

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-42

Replacing the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-45

Routine Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-50

Platen Glass and Underside of the Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-51

Manual Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-52

Automatic Feeder Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-58

Wire Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-59

Drum Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-59

Cleaning the Original Scanning Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-60

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-67

CHAPTER

2-1

Paper Drawers

This section describes how to load paper into the paper drawers.

NOTE

•

The following paper sizes can be loaded into Paper Drawers 1, 2, 3, and 4.

- Paper Drawers 1 and 2: LTR

- Paper Drawers 3 and 4: 11" x 17", LGL, LTR, LTRR, and STMTR

•

For more information on available paper stock that can be loaded into the paper drawers, see Chapter 2, "Basic Operations," in the Reference Guide.

Routine Maintenance

Loading Paper

If the selected paper runs out, or the selected paper drawer runs out of paper during printing, a screen prompting you to load paper appears on the touch panel display.

Follow the procedure below to load paper into the paper drawers.

CAUTION

When loading paper, take care not to cut your hands on the edges of the paper.

2-2

Paper Drawers

IMPORTANT

•

A screen prompting you to load paper also appears if the selected paper drawer is not fully inserted into the machine. Make sure that the paper drawer is properly in place.

•

Do not load nonstandard paper sizes into the paper drawers.

•

Do not load the following types of paper into the paper drawers. Doing so may cause a paper jam.

- Severely curled or wrinkled paper

- Thin straw paper

- Transparencies

- Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side of this paper either.)

•

Fan the stack of paper well before loading it, and align the edges of the paper stack on a flat surface.

•

Never place paper or any other items in the empty part of the drawer next to the paper stack. Doing so may cause paper jams.

NOTE

•

If a message prompting you to load paper appears during printing, the remaining prints are automatically made after you load the correct paper. If you select another paper drawer, the remaining prints are made after you press [OK].

•

To cancel printing, press [Cancel].

•

To use another available function, press [Another Function] ➞ select [Copy], [Send], [Mail

➞

Box], [Scan], or [Printer]

press [Done].

Routine Maintenance

Paper Drawers

2-3

Press and release the button on the paper drawer in which you want to load paper.

Routine Maintenance

Grip the handle, and pull out the paper drawer until it stops.

2-4

Paper Drawers

Open a package of paper, and remove the paper stack.

CAUTION

When loading paper, take care not to cut your hands on the edges of the paper.

IMPORTANT

Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight.

NOTE

•

For high-quality printouts, use paper recommended by Canon.

•

Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.

Routine Maintenance

Paper Drawers

2-5

Load the paper stack into the paper drawer.

Even out the edges of the paper stack. Load the paper stack against the right wall of the paper drawer.

When loading paper into Paper Drawer 3 or 4 for the first time, change the size plate to match the paper size being loaded. (See "Adjusting a Paper Drawer to Hold a Different Paper Size," on p. 2-8.)

When loading paper into the paper drawer, make sure that the paper size setting is the same size as the paper being loaded.

Routine Maintenance

2-6

Paper Drawers

IMPORTANT

•

Paper which has been rolled or curled must be straightened out prior to use.

•

Make sure that the height of the paper stack does not exceed the loading limit mark ( ) at the back of the paper drawer.

NOTE

•

Paper Drawers 1 and 2 hold approximately 1,500 sheets of paper (20 lb bond

(80 g/m

•

Paper Drawers 3 and 4 hold approximately 550 sheets of paper (20 lb bond (80 g/m

•

If there are instructions on the package of paper about which side of the paper to

)).

load, follow those instructions.

•

When the paper is loaded into the paper drawer, the side facing down is the one printed on.

•

If problems occur, such as poor print quality or paper jams, try turning the paper stack over, and reload it.

•

For more information on the print direction of preprinted paper (paper which has logos or patterns already printed on it), see Chapter 9, "Appendix," in the Reference Guide.

Gently push the paper drawer back into the machine until it clicks into place in the closed position.

Routine Maintenance

CAUTION

When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury.

Paper Drawers

2-7

IMPORTANT

You will not be able to make copies or print if you load paper that exceeds the loading limit, or if the paper drawer is not completely pushed into the machine. Always check that the paper drawers are in place, and that the paper does not exceed the loading limit.

NOTE

If paper runs out during copying or printing, load a new paper stack, and follow the instructions on the touch panel display. The machine automatically restarts, and

produces the remaining copies or prints.

Adjusting a Paper Drawer to Hold a Different Paper Size

If you want to load a different paper size into Paper Drawer 3 or 4, follow the procedure described below to adjust the paper drawer guides.

Routine Maintenance

NOTE

•

You can adjust the paper drawers to hold the following standard paper sizes: 11" x 17", LGL, LTR, LTRR, or STMTR.

•

Only the paper sizes of Paper Drawer 3 and 4 can be changed.

Press and release the button on the paper drawer that you want to adjust. Grip the handle, and pull out the paper drawer until it stops. Remove all of the remaining paper.

2-8

Paper Drawers

Squeeze the lever on the left guide, as shown below. Without releasing the lever, slide the left guide to align it with the mark for the desired paper size.

Left Guide

When loading 11" x 17" paper, slide the left guide all the way to the left, and push it down.

Squeeze the lever on the front guide, as shown below. Without releasing the lever, slide the front guide to align it with the mark for the desired paper size.

Routine Maintenance

Front Guide

IMPORTANT

•

If the left and front guides are not adjusted properly for the paper size loaded in the paper drawer, the correct paper size may not appear on the touch panel display.

•

Adjust the left and front guides correctly to avoid causing a paper jam, dirty prints, or make the inside of the machine dirty.

Paper Drawers

2-9

Load the appropriate size paper into the paper drawer.

CAUTION

When loading paper, take care not to cut your hands on the edges of the paper.

Change the paper drawer's size plate to match the new paper

Routine Maintenance

size.

Size Plate

Gently push the paper drawer back into the machine until it clicks into place in the closed position.

CAUTION

When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury.

2-10

Paper Drawers

Loading Tab Paper

Tab paper can be loaded in Paper Drawer 3 or 4. Follow the procedure described below to adjust the paper drawer to hold tab paper.

Use the Tab Feeding Attachment-A1 to load tab paper. The optional Tab Feeding Attachment-A1 includes the one-touch supports, tab paperweight bar, and underlay sheet.

IMPORTANT

Tab paper is available in LTR size only.

NOTE

•

When tab paper is loaded in the paper drawer, the side facing down is the one printed on.

•

Load the tab paper as shown in the illustration below.

Routine Maintenance

Load Face Down.

Press and release the button on the paper drawer in which you want to load tab paper.

Paper Drawers

2-11

Grip the handle, and pull out the paper drawer until it stops.

Squeeze the lever on the left guide, as shown below, and slide the left guide to the left as far as it will go.

Routine Maintenance

2-12

Paper Drawers

Squeeze the lever on the front guide, as shown below. Without releasing the lever, slide the front guide to align it with the mark for tab paper (LTR).

IMPORTANT

•

If the left and front guides are not adjusted properly for the paper size loaded in the paper drawer, the correct paper size may not appear on the touch panel display.

•

Adjust the left and front guides correctly to avoid causing a paper jam, dirty prints, or make the inside of the machine dirty.

Place the tab paper underlay sheet so that the labeled side is face up.

Load the tab paper into the paper drawer.

Load the tab paper face down with the tabs facing left, as shown in the illustration below.

Even out the edges of the paper stack.

Load the paper stack against the right wall of the paper drawer.

Routine Maintenance

Tab s

IMPORTANT

•

Paper which has been rolled or curled must be straightened out prior to use.

•

Make sure that the height of the paper stack does not exceed the loading limit mark ( ) at the back of the paper drawer.

Paper Drawers

2-13

Squeeze the lever on the left guide, and without releasing the lever, slide the left guide to align it with the tab paper.

NOTE

If the front guide needs further adjustment, squeeze the lever on the front guide, and without releasing the lever, slide the front guide to align it with the tab paper.

Routine Maintenance

Remove the tab paperweight bar from its holder, and place it as shown below to hold the tab paper in place.

2-14

Tab Paperweight Bar Holder

NOTE

When you are not using tab paper, store the tab paperweight bar, as shown below. Line up the holes on the tab paperweight bar with the one-touch supports, and place the tab paperweight bar over the one-touch supports to lock it in place.

Paper Drawers

Gently push the paper drawer back into the machine until it clicks into place in the closed position.

CAUTION

When returning the paper drawer to its original position, be careful not to get your fingers caught, as this may result in personal injury.

IMPORTANT

Never place paper or any other items in the open part of the paper drawer next to the paper stack. Doing so may cause a paper jam.

NOTE

•

When you load tab paper, make sure to store the tab paper setting in Register Paper Type in Common Settings (from the Additional Functions screen). (See Chapter 4, "Customizing Settings," in the Reference Guide.)

•

For more information on copying on tab paper, see Chapter 4, "Special Copying and Mail Box Features," in the Copying and Mail Box Guide.

Routine Maintenance

Paper Drawers

2-15

Attaching the One-Touch Supports

This section describes how to attach the one-touch supports for storing the tab paperweight bar.

Insert the two one-touch supports into the paper drawer, as

Routine Maintenance

shown below.

Press down on the top of the one-touch supports with your thumb to fix them into place.

2-16

Paper Drawers

Feeder

Originals sent by fax or the Send function via the feeder, can be stamped to indicate that they have been sent. Replace the stamp cartridge when this mark is faint or no longer visible.

IMPORTANT

When replacing the stamp cartridge, take care not to allow toner to come into contact with your hands or clothing. If toner gets onto your hands or clothing, wash it off immediately with cold water.

Replacing the Stamp Cartridge

Open the feeder cover, and then open the inner cover.

If you are using the imageRUNNER 5075/5065/5055, first open the cover with the green tab and then open the cover with the blue tab to open the inner cover.

Stamp Cartridge

Inner Cover

imageRUNNER 5075/5065/5055

Routine Maintenance

Stamp Cartridge

Inner Cover

imageRUNNER 5050

Feeder

2-17

Remove the old stamp cartridge, using the provided tweezers.

Routine Maintenance

imageRUNNER 5075/5065/5055

Push in the new stamp cartridge until it clicks into place,

imageRUNNER 5050

using the provided tweezers.

imageRUNNER 5075/5065/5055

IMPORTANT

•

Make sure that the stamp cartridge is not protruding from the surface.

•

Insert the stamp cartridge properly, or paper jams may occur.

imageRUNNER 5050

2-18

Feeder

Gently close the inner cover, and then close the feeder cover.

If you are using the imageRUNNER 5075/5065/5055, first close the cover with the blue tab and then close the cover with the green tab to close the inner cover.

imageRUNNER 5075/5065/5055

imageRUNNER 5050

CAUTION

When closing the covers, be careful not to get your fingers caught, as this may result in personal injury.

Routine Maintenance

Feeder

2-19

Paper Deck-AD1/Paper Deck-AE1 (Optional)

If you attach the optional Paper Deck-AD1 or Paper Deck-AE1 to the machine, you have one additional source of paper for printing jobs. The Paper Deck-AD1 and

Routine Maintenance

Paper Deck-AE1 hold up to 3,500 sheets of paper (20 lb bond (80 g/m

IMPORTANT

If the machine is in the Sleep mode (the touch panel is not displayed, and only the main power indicator is lit), you may not be able to open the paper deck. In this case, press the control panel power switch to reactivate the machine, and then press the open button on the paper deck.

NOTE

The following paper sizes can be loaded into the paper decks:

- Paper Deck-AD1: LTR only

- Paper Deck-AE1: 11" x 17", LGL, LTR, and LTRR

Loading Paper

If you select the paper deck when it has no paper, or if the paper deck runs out of paper during a print job, a screen prompting you to load paper appears on the touch panel display.

)).

2-20

Follow the procedure below to load paper into the paper deck.

CAUTION

When loading paper, take care not to cut your hands on the edges of the paper.

IMPORTANT

The paper deck can only accommodate paper from 17 lb bond to 110 lb index (64 to 200 g/m2) in weight.

Paper Deck-AD1/Paper Deck-AE1 (Optional)

NOTE

If a message prompting you to load paper appears during printing, the remaining prints are automatically made after you load the correct paper. If you select another paper source, the remaining prints are made after you press [OK].

Press the open button to open the paper deck.

The inside lifter automatically descends to the paper loading position.

Open a package of paper, and remove the paper stack.

CAUTION

When loading paper, take care not to cut your hands on the edges of the paper.

Routine Maintenance

Paper Deck-AD1/Paper Deck-AE1 (Optional)

2-21

IMPORTANT

•

Rewrap any remaining paper in its original package, and store it in a dry place, away from direct sunlight.

•

Do not load the following types of paper into the paper deck. Doing so may cause a paper jam.

- Severely curled or wrinkled paper

- Thin straw paper: less than 17 lb bond (64 g/m

) (approximately)

- Transparencies or tab paper

- Paper which has been printed on using a thermal transfer printer (Do not print on the reverse side of this paper either.)

NOTE

•

For high-quality printouts, use paper recommended by Canon.

•

Before loading paper, always fan the sheets several times, and align the edges to facilitate feeding.

Routine Maintenance

2-22

Load the paper stack into the paper deck.

Make sure that the inside lifter has lowered before loading paper, and even out the edges of the paper stack.

IMPORTANT

•

Paper which has been rolled or curled must be straightened out before loading it into the paper deck.

•

Make sure that the height of the paper stack does not exceed the loading limit mark ( ) on the inside of the paper deck.

Paper Deck-AD1/Paper Deck-AE1 (Optional)

NOTE

•

The paper deck holds approximately 3,500 sheets of paper (20 lb bond (80 g/m2)).

•

Load the paper stack in stages, adding approximately 500 sheets of paper (20 lb bond (80 g/m2)) at a time. If the paper deck can accommodate more paper, the lifter will descend.

•

Only load LTR paper into the Paper Deck-AD1. Paper cannot be loaded horizontally.

•

If there are instructions on the package of paper about which side of the paper to load, follow those instructions.

•

When paper is loaded in the paper deck, the side facing up is the one printed on.

•

If problems occur, such as poor print quality or paper jams, try turning the paper stack over, and reload it.

•

For more information on the print direction of preprinted paper (paper which has logos or patterns already printed on it), see Chapter 9, "Appendix," in the Reference Guide.

Close the paper deck.

Routine Maintenance

The inside lifter automatically rises, and prepares the paper deck for feeding.

CAUTION

When closing the paper deck, be careful not to get your fingers caught, as this may result in personal injury.

Paper Deck-AD1/Paper Deck-AE1 (Optional)

2-23

Changing the Paper Size for the Paper Deck-AE1

This section explains how to change the paper size for the optional Paper Deck-AE1. It is necessary to register the paper size for the paper deck in Register Sizes for Side Paper Deck in Common Settings (from the Additional Functions screen) before loading the paper. (See Chapter 4, "Customizing Settings," in the Reference Guide.)

Register the desired paper size for the paper deck in Register Sizes for Side Paper Deck in Common Settings (from the Additional Functions screen).

For instructions on registering the paper size for the Paper Deck-AE1, see Chapter 4, "Customizing Settings," in the Reference Guide.)

Routine Maintenance

Press the open button to open the paper deck.

IMPORTANT

2-24

Paper Deck-AD1/Paper Deck-AE1 (Optional)

Remove all of the loaded paper and the paper size sheet.

Remove the white screw on the top of the back size switch plate A by turning it counterclockwise.

Back Size Switch Plate A

Routine Maintenance

Remove size switch plate A.

Paper Deck-AD1/Paper Deck-AE1 (Optional)

2-25

Remove the white screw on the back size switch plate B.

Back Size Switch Plate B

Remove the back size switch plate B.

Routine Maintenance

2-26

Align the back size switch plate B with the marks for the desired paper size.

A3 11x17 LTR

LGL LTR

Paper Deck-AD1/Paper Deck-AE1 (Optional)

LTR

LTR /LGL

LTR/11x17

B5/B4

A4/A3

Fix the back size switch plate B to the paper deck with the white screw by turning it clockwise.

Insert and align size switch plate A with the marks for the desired paper size.

A3 11x17 LTR

LGL LTR

LTR

Fix the size switch plate A with the white screw by turning it

LGL

A3 11x17

LTR/11x17

LTR

B5/B4

A4/A3

clockwise.

Routine Maintenance

Paper Deck-AD1/Paper Deck-AE1 (Optional)

2-27

IMPORTANT

•

If the back size switch plates A and B are not adjusted properly for the paper size loaded in the paper deck, the correct paper size may not appear on the touch panel display.

•

Adjust the back size switch plates correctly to avoid causing a paper jam, dirty prints, or make the inside of the machine dirty.

Remove the white screw on the front size switch plate by

Routine Maintenance

turning it counterclockwise.

Remove the front size switch plate.

Front Size Switch Plate

2-28

Paper Deck-AD1/Paper Deck-AE1 (Optional)

Align the front size switch plate with the marks for the desired paper size.

LGL LTR

11x17 LTR

LTR/11x17

LTR /LGL

Fix the front size switch plate to the paper deck with the white

A4/A3

B5/B4

B4 B5

A3 A4

screw by turning it clockwise.

Routine Maintenance

IMPORTANT

•

If the front size switch plate is not adjusted properly for the paper size loaded in the paper deck, the correct paper size may not appear on the touch panel display.

•

Adjust the front size switch plate correctly to avoid causing a paper jam, dirty prints, or make the inside of the machine dirty.

Paper Deck-AD1/Paper Deck-AE1 (Optional)

2-29

Insert the correct underlay sheet that matches the new paper size into the paper deck.

Align the arrow on the underlay sheet with the guide on the paper deck's left wall.

Routine Maintenance

Load the paper stack into the paper deck.

2-30

CAUTION

When loading paper, take care not to cut your hands on the edges of the paper.

IMPORTANT

•

Paper which has been rolled or curled must be straightened out before loading it into the paper deck.

•

Make sure that the height of the paper stack does not exceed the loading limit mark ( ) on the inside of the paper deck.

Paper Deck-AD1/Paper Deck-AE1 (Optional)

NOTE

•

The paper deck holds approximately 3,500 sheets of paper (20 lb bond (80 g/m2)).

•

Load the paper stack in stages, adding approximately 500 sheets of paper (20 lb bond (80 g/m2)) at a time. If the paper deck can accommodate more paper, the lifter will descend.

•

If there are instructions on the package of paper about which side of the paper to load, follow those instructions.

•

When paper is loaded in the paper deck, the side facing up is the one printed on.

•

If problems occur, such as poor print quality or paper jams, try turning the paper stack over, and reload it.

•

For more information on the print direction of preprinted paper (paper which has logos or patterns already printed on it), see Chapter 9, "Appendix," in the Reference Guide..

Place a size sticker indicating the new paper size that is loaded in the paper deck.

Routine Maintenance

Close the paper deck.

CAUTION

When closing the paper deck, be careful not to get your fingers caught, as this may result in personal injury

Paper Deck-AD1/Paper Deck-AE1 (Optional)

2-31

Finisher-AD1/Saddle Finisher-AD2/Puncher Unit-AT1 (Optional)

This section describes the procedure for replacing the staple cartridge in the optional Finisher-AD1 or Saddle Finisher-AD2, and how to remove the punch waste

Routine Maintenance

from the optional Puncher Unit-AT1.

Replacing the Staple Cartridge in the Stapler Unit

When the optional Finisher-AD1 or Saddle Finisher-AD2 is almost out of staples, and the staple cartridge in the stapler unit must be replaced, a screen similar to the one shown below appears on the touch panel display. Follow the procedure described below to replace the staple cartridge.

Use only staple cartridges intended for use with this machine.

2-32

NOTE

We recommend that you order staple cartridges from your local authorized Canon dealer before your stock runs out.

Finisher-AD1/Saddle Finisher-AD2/Puncher Unit-AT1 (Optional)

Cannon imageRUNNER 5075, imageRUNNER 5065, imageRUNNER 5055, imageRUNNER 5050 Support Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Manuals for the Machine

How This Manual Is Organized

Contents

Preface

How To Use This Manual

Symbols Used in This Manual

Keys Used in This Manual

Displays Used in This Manual

Illustrations Used in This Manual

Operations and Terms Used in This Manual

Legal Notices

Product Name

FCC (Federal Communications Commission)

Laser Safety

Abbreviations Used in This Manual

International Energy Star Program

IPv6 Ready Logo

Trademarks

Copyright

Disclaimers

Legal Limitations on the Usage of Your Product and the Use of Images

Important Safety Instructions

Installation

Power Supply

Handling

Maintenance and Inspections

Consumables

Other Warnings

Periodic Inspection of the Breaker

Checking the Breaker

Check Sheet for the Periodic Inspection of the Breaker

Before You Start Using This Machine

Installation Location and Handling

Installation Precautions

Handling Precautions

Backing Up Data

Parts and Their Functions

External View

Internal View

Feeder Parts and Functions

Control Panel Parts and Functions

Main Power and Control Panel Power

How to Turn ON the Main Power

Control Panel Power Switch

Shutting Down the Machine

System Settings

Routine Maintenance

Paper Drawers

Loading Paper

Adjusting a Paper Drawer to Hold a Different Paper Size

Loading Tab Paper

Attaching the One-Touch Supports

Feeder

Replacing the Stamp Cartridge

Paper Deck-AD1/Paper Deck-AE1 (Optional)

Loading Paper

Changing the Paper Size for the Paper Deck-AE1

Finisher-AD1/Saddle Finisher-AD2/Puncher Unit-AT1 (Optional)

Replacing the Staple Cartridge in the Stapler Unit