Cannon FITZP, FITZROY PROFILE, FITZLP User Instructions

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Cannon

This heater is approved for use with Natural and Propane gases.

Please leave instructions with the owner

FITZROY PROFILE

MAKER’S WARRANTY

FREESTANDING MODELS

FITZP, FITZLP

USER INSTRUCTIONS

INSTALLATION INSTRUCTIONS

SERVICE INSTRUCTIONS

Contents

Contents 2

Warranty 3

Safety warnings 4-5

❍ What to do if you smell gas ❍ Warnings ❍ Standards

User instructions 6-8

❍ Operating instructions ❍ Cleaning

Heater specifications 9

Installation instructions 10-15

❍ Clearances ❍ Installation ❍ Gas connection ❍ Fuel bed & log installation ❍ Gas control ❍ Gas pressure point

Flue installation 16-17

❍ Flue kit

Service instructions 18-19

❍ General ❍ Access to components

To replace the gas control To replace the fan To replace the electronic controller To remove the burner and electrodes

❍ Wiring diagram ❍ Authorised service agents

Trouble shooting 20-21

❍ Connections

Notes 22-23

Notes

The Cannon appliance is warranted against defects in materials and workmanship for a period of one, (1) year from its date of original purchase, for residential use in Australia.

Warranty service, which includes parts and labour for the replacement or repair of defective parts, is available through Cannon Authorised Service Agencies. (Please refer to the list of authorised service agents in this manual.)

Consumers are responsible for service person’s travel outside normal service areas (approximately seventy (70k) radius from the nearest Cannon dealer’s location), local cartage, and normal maintenance as described in this manual.

Any product subjected to misuse, abuse, negligence, accident or alteration will have its warranty voided. The defacement of serial plate will have its warranty voided.

If installation is not carried out in accordance with manufacturer’s instructions, this warranty may be void.

The customer must keep their “Tax Invoice” as proof of purchase of this product, and compliance certificate as proof of required installation.

Model number: ______________________________________

Serial number: _______________________________________

Date of manufacture: _________________________________

Date installed: _______________________________________

Compliance Certificate No: ____________________________

Warranty

Don’t risk your appliance warranty

Only a licensed person will give you a Compliance Certificate, showing that the work complies with all the relevant standards.

And only a licensed person will have insurance protecting their workmanship for 6 years.

So make sure you use a licensed person to install this appliance and ask for your Compliance Certificate to ensure the manufacturers appliance warranty will be honoured.

Please read this manual before installing and using the heater.

1. Turn OFF the main gas supply.

2. Extinguish any open flame.

3. Open windows.

4. Do not touch electrical switches.

5. Do not use your telephone.

6. Call your gas supplier immediately from a neighbour’s phone.

1. Improper installation, adjustment, alteration, service or maintenance can cause injury or property damage. Refer to other sections of this manual for correct procedures, or consult with place of purchase, a licensed plumber, a gas supplier or service agent listed in this manual.

2. Due to high temperatures the room heater should be located out of traffic and away from:

• Furniture and draperies,

• Combustible materials,

• Gasoline and other flammable liquids,

Do not place clothing or other flammable material on or near

the heater.

3. Keep curtains*, clothing, furniture and other flammable materials at least 900mm from front, rear and sides of the heater.

* At the owner’s discretion curtain clearance can be less than 900mm as long as they are restrained from the front, top and sides of the heater. The manufacturer takes no responsibility if curtain clearance is less than 900mm and not restrained.

4. Children and adults should be alerted to the hazard of high surface temperature and should take care to avoid burns or clothing ignition.

Young children should be carefully supervised when they are

in the same room as the heater.

5. Never attempt to burn paper or any other material in the heater.

6. Do not spray aerosols in the vicinity of this appliance while it is in operation.

7. If removed the glass window must be put back onto the unit prior to operating the heater.

8. Installation and repairs should be performed by a licensed service person only, refer to back of brochure for service number.

Safety Warnings

What to do if you smell gas

Warnings

10 Appliance lights but goes • Test the flame for correct ionisation signal. Connect a

11 Fuse blowing. • If the fuse continues to blow check the solenoid coils

Connections

9. The appliance should be inspected prior to use, with regular inspections (annually) to be made by a licensed service person. It is important that circulating air passageways of the appliance be kept clean, dirt and lint free, for a safe and efficient operation of the heater.

10. On first lighting your heater a smell may occur due to it’s new condition. This is quite normal and will disappear after a few hours use at the maximum control position.

Important:

WHEN THIS HEATER IS OPERATING, THE MESH GUARD IS HOT.

The mesh guard fitted to the heater conforms to AGA requirements.

For heaters fitted with the optional glass front it should be noted that THE GLASS FRONT IS HOT.

For permanent protection of young children or the infirm a secondary guard should be placed around the heater. A secondary guard is not provided with this heater and may be purchased by the owner.

This appliance meets the following standards:

Standards Australia: AS 3100 AS 5601/AG 601 AS 4553/AG 103

Standards

1. Plug the power cord into the wall socket and turn on the power to the heater, see figure 1. Use of an extension cord is not recommended

2. For control lay-out refer to figure 2

3. To turn heater on press switch to POWER ON position. There is a 5 second delay before the burner ignites. At this setting the burner is on LOW and the fan speed is on LOW. Refer figure 3.

The burner will ignite on both HIGH and LOW settings.

4. To turn burner to HIGH setting, press switch for HIGH setting. Refer figure 4.

User instructions

Operating instructions

Wiring diagram

Authorised service agents

5. To increase the fan speed to MED, press switch for MED setting. Refer figure 5.

6. To increase the fan speed to HIGH, press switch for HIGH setting. Refer figure 6.

7. To turn the burner to LOW setting, press switch for LOW setting. Refer figure 7.

On low burner setting it is more efficient to operate the fan

speed on LOW.

8. If the burner fails to ignite, wait 20 seconds and repeat the ignition procedure. See below.

To turn burner OFF To turn burner ON

All cleaning should be carried out when the heater is cold. Normally the heater should only need wiping with a lint - free damp cloth. Any stubborn stains can be removed with a non-abrasive spray on cleaner. If an abrasive cleaner is used the paint finish will be damaged.

Internally the heater should only be cleaned by a licensed service person listed in this manual.

If your heater requires attention contact your supplier or licensed service person listed in this manual.

Important:

The appliance should be inspected before use and at least annually by an authorised service person. More frequent cleaning may be required due to excessive lint build-up from carpeting, bedding materials, pet hair, etc.

It is imperative that control compartments, burners and circulating air passage ways of the appliance be kept clean.

Do not use this fire if the glass is cracked or with the glass safety screen removed.

Do not use fire with broken or missing logs.

Cleaning.

User instructions continued

Gas type: Natural or Propane gas, as indicated

on data label Gas consumption: 26 MJ/hr input Energy star rating: 3.77 Energy output: 20.7 MJ/hr Heater type: Heater approved to AG 103. Operating pressure: Natural gas: 1.0 kPa

Propane gas: 2.65 kPa Min. inlet pressure: 1.20 kPa (NG)

For Propane gas regulated to supply

2.65 kPa Gas regulator: Integral with controller Fan: Three speed Controller: Electronic Power requirement: 240 VAC 10 A Optional Accessories: • Safety guard

• Gold or silver trim

• Glass front

• Cathedral ceiling flue box

Flue kit: 3 x 900mm lengths of 125mm ø

painted flue.

1 x 900mm length of 125mm ø

plain flue. 1 x ceiling ring. 1 x 900mm painted bottom flue

spigot length.

Overall dimensions: Refer fig. 8.

Heater Specifications

1. This appliance is to be installed by a licensed service person only.

2. This appliance is to be installed in accordance with the manufacturer’s installation instructions, AS 5601/AG 601, Municipal Building Codes, Electrical Wiring Regulations and any other statutory regulations.

3. Ensure the minimum clearances to combustible construction are maintained during installation, including adequate space for the proper operation and servicing of the heater.

For clearances to curtains and furnishing refer to warning 3 on page 4.

For minimum clearances refer fig 9 and 10.

4. Remove the carton from the heater and lift from pallet.

Check that the heater is suitable for the gas available

(Please dispose of packaging appropriately, keep away from children).

5. Prepare electrical and gas connections, a 10 Amp wall socket needs to be located within 1.5m of the heater.

6. Fit rear spacers as per figure 10.

7. Place heater in position. (Check flue and gas connection positions. Refer to gas connection instructions on page 12 and flue installation instructions on pages 14 & 15).

8. Remove the pedestal front by unscrewing two screws either side. Refer figure 11.

Installation Instructions

Clearances

Installation

9. Remove the heater front securing screws, one either side. Refer figure 12.

10.Remove the heater front by pulling it towards you gently to partly disengage it from the body of the heater then gently lift it up vertically to completely disengage it. Refer figure 13.

11.Remove the inner glass. Slacken off screws in top clamp and remove side clamps. Refer figure 14.

12. Connect incoming gas supply pipe at gas control inlet. The inlet fitting is located 150mm in from the rear pedestal wall RH side. Refer figure 15.

13. The fuel bed is contained within the burner chamber. Remove the fuel bed transit packaging. Refer figure 16. The fuel bed is retained by a spring clip fixed to the rear of the burner chamber

FUEL BED MUST BE HARD UP AGAINST REAR OF BURNER

14. Carefully unpack the log set. Logs are numbered as follows:

No 1 - Left front log No 2 - left back log No 3 - Right front log No 4 - Right back log

Position the four individually numbered logs in the following order on the fuel bed as shown in figures 17-20. The male locating pins in fuel bed must engage with corresponding holes in the individual logs.

a) Place log No.1 onto the 2 front left pins on the fuel bed.

Refer figure 17.

Installation instructions continued

Gas connection

Fuel bed and log installation

Gas control

b) Place log No.2 onto the 2 left back pins. Refer figure 18.

c) Place log No.3 on single right front pin, ensure fork

locates over log No. 2. Refer figure 19.

d) Place log No. 4 on single right back pin, ensure left side

of log rests on depression in No. 3 log. Refer figure 20.

15. Refit the inner glass, but do not overtighten the screws.

16. Refit the front glass surround. Ensure that the glass surround is replaced the correct side up.

17. Gas control layout is as indicated in figure 21.

Pressures for ‘Burner full on’ and ‘Burner low flame’ are factory set, however if pressures need to be checked or adjusted follow the procedures described below and on the next two pages.

Gas control

To check control outlet pressure at burner ‘Full on” and ‘Low Flame” positions remove the plastic cap from the regulator adjustment location as indicated in figures 22 (a) & (b).

18 The pressure point is closed with a captive screw. Turn screw

6 revolution anticlockwise to open the pressure point as indicated on figure 23 (a) and place manometer tube over the test point as per figure 23 (b).

19. Switch the top two control buttons to “Full On” position as indicated in figure 24(a) and using a ring spanner, as per figure 24(b), adjust the pressure to 1kPa for Natural gas or

2.65 kPa for LPG. (Turn clockwise to increase pressure and anticlockwise to decrease pressure).

20. Switch the stop button back to “Low Flame’ position as indicated in figure 25(a), retain spanner in position and using a screwdriver as per figure 25(b) adjust the central screw control to give a pressure reading of 0.3 kPa for Natural Gas and

1.1 kPa for LPG. (Turn clock-wise to increase pressure and anticlockwise to decrease pressure).

Gas pressure point

Installation instructions continued

27. Switch burners off and remove the manometer tube. Tighten pressure test point by turning the captive screw fully clockwise.

Replace plastic cap. Ensure the little lug is positioned towards

lower right hand side to clear the control.

28. Refit the lower front cover, making sure not to damage the power cord.

29. Follow User Instructions to turn on heater.

Important: To achieve the correct visual flame effect: On Propane the gas pressure must be set at 2.65 kPa with burner

operating on maximum setting. On Natural Gas the gas pressure must be set at 1.0 kPa.

Heater Specifications

This heater is a flued appliance. It must be properly connected to a flue system in accordance with the latest edition of the Gas Installation Code, AS 5601/AG 601.

If elbows are needed, the total horizontal length depends on the number of elbows used. Venting should never slope down. A 6mm per 500mm horizontal rise is recommended.

If practical locate the heater in a position to minimise the use of horizontals and elbows.

The flue rise should be a minimum of 1.8m before any horizontal run is used.

If placed against a combustible wall the 40mm rear spacers locate against the wall.

1. Ensure clearances to combustible have been observed. For clearances refer page 10.

2. The centre line of the flue is 120mm to rear of appliance (including rear spacers).

3. Carry out installation as per figure 26 (ceiling plate installation) and figure 27 (flue installation).

Cut a hole 180mm ø in the ceiling in line with the flue position. Secure ceiling plate against the ceiling by bending out the tabs above the ceiling.

Note: If the ceiling has an incline, the ceiling box will need to be fitted. Installation instructions are supplied with the ceiling box.

The flue kit contains:

3 x 900mm lengths of 125mm ø painted flue. 1 x 900mm length of 125mm ø plain flue. 1 x ceiling plate 1 x 900mm painted bottom flue spigot.

Flue installation

Flue kit

Service Instructions

General

Access to components

1. Service work to be carried out by a licensed service person

only.

2. Unplug from wall socket.

3. Always shut off the gas supply and ensure that the heater is cool before commencing any service operations.

4. Always check for gas soundness after servicing.

Remove the pedestal front by unscrewing two screws. Refer figure 11.

To replace the gas control

1. Disconnect the gas regulator connector from the electronic module.

2. Undo the inlet and outlet compression nuts.

3. Unscrew the four M3 retaining screws adjacent to the gas inlet at the rear of the appliance, releasing the control.

4. Replace in reverse order.

To replace the fan

1. Disconnect the fan from the fan plug.

2. Undo the two M5 wing nuts fixing the fan to the burner chamber underside.

3. Replace in reverse order.

To replace the electronic controller

1. Remove two screws from controller front.

2. Disconnect the plug.

3. Replace in the reverse order.

To remove the burner and electrodes

1. Follow steps 9 to 11 of the installation instructions.

2. Remove the logs and the fuel bed from the burner chamber.

3. Disconnect the compression nut at the back of the burner now visible through the primary baffle.

4. Remove lower front panel.

5. Remove the four M5 screws fixing the burner chamber fascia in position and disconnect the electrodes from the module.

6. Remove the two M5 screws fixing the burner to the burner chamber fascia.

7. Remove the two 8G self tapping screws fixing the electrodes in position.

8. Replace in reverse order.

Wiring diagram

Authorised service agents

For further information or spare parts contact the CANNON distributor in your state.

Sampford & Staff Pty Ltd 421 Smith Street. Fitzroy, Vic, 3065

Vic/Tas: (03) 9418 5800 NSW: (02) 9331 8888 SA/NT: (08) 8212 7000 Qld: (07) 3358 3000 WA: (08) 9242 5333 ACT: (02) 6280 4177 Elsewhere: 1800 334 887 email: service @sampford.com.au

Standards

To check the operation of the electronic (module) controller (Type 537 ABC) you will require a digital multimeter with the functions to measure AC/DC voltage, continuity, resistance and micro-amps.

It is critical that the appliance is earthed and that the active and neutrals are not reversed.

Item No Check Action

1 No ignition when appliance • Check 240 volts power to heater in incoming plug

is turned on. connector.

2 Power present but appliance • If there is power to the brown wire in the 8 way

not operating. switch connector the module may be in lockout

mode. To reset the module turn off the power supply for 10 seconds and then turn the power on again.

3 After resetting the module • Check the internal 3.5 amp fuse in the module.

and appliance is still not operating.

4 If the fuse is O.K. and still • Check other connections are in place.

appliance not operating • If the last checks are correct the ignition electrode

should spark at the same time as the gas control solenoid valves open. At this point the spark electrode will activate for up to 10 seconds maxi mum until the flame has been established. Terminal 14 (white wire into the 8 way switch connector) will be energised as soon as the flame has been sensed.

5 Confirm spark is produced • A blue spark can be seen when the heater ignition

when heater is turned on. process starts. Ensure spark is present between

electrode and burner.

6 If no spark being produced • Check that spark lead is connected into module.

•

Check the continuity of the HT cable.

•

Check that there is no short circuit to earth and

spark gap is correct. (Refer figure 28). A positive check is to use a jumper wire and connect one end of the earth and hold the other end with insulated pliers 4mm from the spark generator on the module. If there is no spark to earth then change the module.

7 Spark is being produced • Listen for cracking sound. The spark is misdirected.

but not at burner. Check the spark ceramic insulator for signs of

cracks.

8 Sparks, ignites on low flame • Check that the wall socket to the appliance has

then extinguishes after 10 correct polarity. Do not use an extension cord. Check seconds. Continues to spark polarity in the electrical supply lead to appliance. during flame presence. • Check that the sense electrode is in the flame.

• Check that appliance is earthed correctly. A check between the earth pin on the plug and an unpainted part of the appliance should see a resistance of

0.1 ohms.

Troubleshooting

9 No gas to burner. • The gas valve should open at the same time as the

igniter sparks. If there is no gas to the burner when this occurs check the solenoid coils for continuity.

• Check that the gas pressure is present at the test point when the spark is being generated.

• Check that there is gas to the inlet of the gas control.

10 Appliance lights but goes • Test the flame for correct ionisation signal. Connect a

into lockout. multimeter in series with the flame rod and set the

function to measure micro-amps. The module will go into lockout if the flame current sensitivity is less than

0.5 micro-amps. The approximate signal strength on high flame is about 10 micro-amps and on low 4 micro-amps. The signal strength will fluctuate but should be greater than 1.5 micro-amps at all times.

Take precaution because the ionisation probe can have a high negative voltage and can cause shock.

11 Fuse blowing. • If the fuse continues to blow check the solenoid coils

for signs of them being shorted.

• Check the fan is and wiring for short circuit.

Terminals 5, 6 and 7 at the module 12 way connector are bridged.

Terminal 10 at the module 12 way connector is the active supply via the red wire.

Terminal 11 at the module 12 way connector is the neutral supply via the blue wire.

Terminal 12 at the module 12 way connector is the earth connection via the green/yellow wire.

Terminal 12 at the module 2 way connector is the neutral connection via a brown wire which is joined into the rectifier cable then into the 8 way switch connector blue wire.

Terminal 14 is an active connection at the module 2 way connector via a white wire into the 8 way switch connector. This is active only when the flame is sensed.

Connections