Cannon Fitzroy FITZIB-PMEXx, Canterbury CANTIB-PDEEx, Fitzroy FITZIB-PMEX Series, Canterbury CANTIB-PDEE Series Instruction Manual
Power Flue
Instruction Manual
Please read this manual before
installing and using this heater.
Please leave instruction manual with the owner
Distributor
This appliance is designed, manufactured and distributed by:
Tel: 1300 727 421
Models:
FITZIB-PMEXx
Models:
CANTIB-PDEEx
Fitzroy
Canterbury
x = Colour
Sharing a lifetime of cosy moments
Gas Log Heaters
This heater is approved for Natural and Propane gases
2 | Cannon Power Flue
CONTENTS
PAGE
3
SAFETY WARNINGS 5
OPERATION 6
OPTIONAL ACCESSORIES 7
FITZROY INBUILT POWER FLUE SPECIFICATIONS 8
CANTERBURY INBUILT POWER FLUE SPECIFICATIONS 9
REGULATORY LOCATOR 10
POWER FLUE INSTALLATION INSTRUCTIONS 11 – 14
FASCIA REMOVAL AND ELECTRICAL CONNECTION 15
LOG INSTALLATION & GAS CONNECTION 16
SETTING THE GAS PRESSURE 17
SERVICE INSTRUCTIONS 18 –19
WIRING DIAGRAM 20
TROUBLESHOOTING 21 – 22
NOTES 23
WARRANTY
Cannon product is proudly prepared by Sampford IXL Pty
Ltd of 421 Smith Street, Fitzroy, VIC 3065,
phone 1300 727 421.
1. Sampford IXL products come with guarantees that do
not exclude the following consumer entitlements under
the Australian Consumer law:
a. replacement or refund for a major failure and
compensation for any other reasonably foreseeable
loss or damage; and
b. to have the goods repaired or replaced if goods fail
to be of acceptable quality and the failure does not
amount to a major failure.
2. Sampford IXL warrants that your product and related
supply will be free from defects in materials and
workmanship during the warranty term.
Your warranty term is 2 years, (10 years on the heat
exchanger parts only), commencing from the date of
purchase. Sampford IXL acknowledges this product
requires professional installation and product removal is
hazardous to consumers. Accordingly any necessary
inspections and services will be carried out on site.
You should not attempt de-installation.
3. Subject to Point 1, Sampford IXL will repair any defects
in materials and workmanship during the warranty
term and if the product is deemed irreparable provide
a replacement of an equivalent current model where
the balance of the warranty period from the original
date of purchase will take effect.
4. To the fullest extent permitted by law and subject
always to Point 1, Sampford IXL will not be liable for:
a. any loss or damage arising from loss of use, loss
of profits or revenue; or
b. for any indirect or consequential loss or damage
resulting from any breach of this warranty
against defects.
5. Defective Sampford IXL products may be repaired
using refurbished parts or if required, completely
replaced by a refurbished product of the same type.
Limitations to Your Cannon Warranty
6. Subject to Point 1, this Warranty:
a. will only be provided to the original purchaser
where the original purchase was made from a
Sampford IXL Authorised Dealer or reseller and
proof of such purchase can be presented at the
time of service;
the product is attributable to misuse, abuse,
accident or non-observation of the manufacturer’s
instructions. This product must be used in
accordance with the manufacturer’s instructions;
d. will not cover faults due to normal wear and tear
with reasonable use nor consumable components
such as globes, filters, glass items, etc;
e. will not cover any damages or problems caused to
this product by natural forces eg. storm, fire, flood,
and earthquake; or by intrusion or accumulation
(or both) of foreign matters eg. dust, soil, and
moisture. Sampford IXL recommends that you take
out appropriate insurances to protect your product
to this end;
f. will not apply if this product is installed in a mobile
dwelling eg. caravan or boat;
g. will not apply if this product is removed from the
location where it was first installed;
h. is immediately void if the serial or model number
label is removed or defaced;
i. is immediately void if the product is serviced or
repaired by a unauthorised/unqualified personnel;
j. covers use of this product for domestic use only;
k. will not be restarted or extended upon repair or
replacement of the product or a part.
How to Make a Claim Under Your Cannon Warranty
7. To make a claim under this Warranty you will need to:
a. contact Sampford IXL service department on
1300 727 421 or aftersalesservice@sampfordixl.
com.au to provide details and register your claim
enabling a Sampford IXL assessment;
b. submit proof of purchase with your claim
eg. tax invoice or purchase receipt;
c. where a property has been constructed by a
builder/developer and it is fitted with Cannon
products, please submit proof of purchase by way
of the certificate of occupancy, with your claim.
8. Sampford IXL will contact you to make arrangements
for service on site.
9. Subject to Point 1, you will be responsible for any
costs relating to the provision of your product to a
Sampford IXL Authorised Service Dealer.
10.Subject to Point 1, in the event you live more than
Cannon Power Flue | 3
WARRANTY
This Warranty against defects for your newly purchased
b. only applies to Sampford IXL products purchased
in Australia from a Sampford IXL Authorised Dealer
or reseller and installed by a qualified person
where a Certificate of Compliance in accordance
with State/Territory laws is provided;
c. will not apply where the defect in or failure of
50 km from a Sampford IXL Authorised Service Dealer
you may be subject to travel or transport costs to
facilitate the repairing or replacement of your
Cannon product.
4 | Cannon Power Flue
Don’t risk your appliance warranty.
Only a licensed person will give you a
Compliance Certificate, showing that the work
complies with all the relevant standards.
Only a licensed person will have insurance
protecting their workmanship for 6 years.
You MUST use a licensed person to install this
appliance who MUST give you your Compliance
Certificate to ensure the manufacturers appliance
warranty will be honoured.
11. Sampford IXL and its Authorised Service Dealers
reserve the right to seek reimbursement of any costs
incurred by them should your Cannon product be
found to be in good working order.
Privacy
The privacy of your personal information has always
been important to us. To learn more about how we
collect, keep and use your personal information, please
obtain a copy of our privacy statement by visiting our
website at www.sampfordixl.com.au or by contacting
us via email on info@sampfordixl.com.au or by telephone
on 1300 727 421.
Enter the details of the date installed and the
Compliance Certificate number in the appropriate
DO NOT operate this appliance before reading the
instruction manual.
DO NOT place articles on or against this appliance.
DO NOT store chemicals or flammable
materials, or spray aerosols near this appliance.
DO NOT operate with panels, covers or guards
removed from this appliance.
DO NOT connect an LP gas cylinder located indoors.
area on the rear page of this manual.
Cannon Power Flue | 5
SAFETY WARNINGS
Please read this manual before installing and using
the heater.
Safety Warnings
1. What to do if you smell gas
a. Turn OFF the main gas supply
b. Extinguish any open flame
c. Open windows
d. Do not touch electrical switches
e. Do not use your telephone
f. Call your gas supplier immediately from
a neighbour’s phone
2. Improper installation, adjustment, alteration, service
or maintenance can cause injury or property damage.
Refer to the sections of this manual for correct procedures, or consult with place of purchase, a licensed
plumber, a gas supplier or the Cannon distributor
listed in this manual.
3. Install the heater only in locations that are referred to
in the installation instructions. Do not build the heater
into bookcases, walls or enclosures (combustible
materials) without the use of an insulating blanket &
stand off brackets fitted (supplied with heater).
4. Due to high temperatures the room heater should be
located out of traffic and away from:
• Furniture and draperies
• Combustible materials
• Gasoline and other flammable liquids
Do not place clothing or other flammable
material on or near the heater.
5. Keep curtains*, clothes, furniture and other
flammable materials at least 900mm from front
and sides of heater.
* At the owner’s discretion curtain clearance can
be less than 900mm as long as they are restrained
from the front, top and sides of the heater.
The manufacturer takes no responsibility if curtain
clearance is less than 900mm and not restrained.
6. Children and adults should be alerted to the hazard
of high surface temperatures and should take care to
avoid burns or clothing ignition.
This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities or lack
of experience and knowledge, unless they have
been given supervision or instruction concerning
use of the appliance by a person responsible
for their safety. Children should be supervised to
ensure that they do not play with the appliance.
7. Never attempt to burn paper or any other material in
the heater.
8.
9. If removed, the glass window must be put back onto
the unit prior to operating the heater.
10. Installation and repairs must be performed by a
licensed service person only, refer to back of manual
for service number.
11. For installation into a non-combustible fireplace, i.e
masonry or brick or into a mock fireplace, i.e. timber
or plasterboard, the chimney and base should be
of sound construction.
12. On first lighting your heater an odour and possibly
some harmless smoke may be emitted due to its new
condition. This is quite normal and will disappear after
a few hours use.
Important: When this heater is operating the
mesh guard/glass front is hot. The mesh guard, or
glass front is fitted to this appliance to reduce the
risk of fire or injury from burns and no part of it
should be permanently removed. For protection of
young children or the infirm, a secondary guard is
recommended (not supplied with heater).
This appliance meets the following standards:
Standards Australia
AS/NZS 3100
AS/NZS 5601.1
AS 4553:2008
DO NOT
DO NOT
DO NOT
DO NOT
DO NOT
PLACE ARTICLES ON OR AGAINST THIS
APPLIANCE.
USE OR STORE FLAMMABLE
MATERIALS NEAR THIS APPLIANCE.
INSTALL OR USE THIS APPLIANCE IN
MARINE CRAFT OR MOBILE HOMES.
SPRAY AEROSOLS IN THE VICINITY OF
THIS APPLIANCE WHILE IT IS IN OPERATION.
MODIFY THIS APPLIANCE.
6 | Cannon Power Flue
Operating Instructions
Plug the power cord into the switch socket and turn
on the power to the heater ( ). Alternatively, switchFIG 1
on the isolation switch and circuit breaker at the main
switchboard if the heater has fixed wiring. Refrain from
using an extension cord.
User controls .FIG 2
When there is power available to the heater and it is in
the OFF or Standby mode, a red LED located inside the
ON/OFF button will flash twice and will extinguish after
approximately 3 seconds and then repeat this cycle
continuously.
To turn the heater ON press the ON/OFF button once.
• The LED will illuminate and an audible beep will sound
but there will be approximately 30 seconds delay
before the ignition system commences. On successful
ignition the heater will operate on Low Fire and Low
Fan for approximately 3 minutes then will switch to
selected setting (if already chosen, otherwise will
switch to NORMAL settings automatically).
• The LED will extinguish approximately 30 seconds
following the ignition startup.
• Select the desired heating level by pressing the LOW,
NORMAL or BOOST button once as required.
• LOW is LOW heat and LOW speed fan. BOOST is
HIGH heat and HIGH speed fan.
• To turn the heater OFF press the ON/OFF button
once. An audible beep will sound twice to indicate
the heater is off. The burner will extinguish but the fan
will continue to operate for approximately 3 minutes.
Remember that the fan will continue to operate for
approximately 3 minutes after the OFF button has
been pressed but you can turn the heater ON again
without having to wait for the fan to stop operating.
• If the ignition system fails to ignite or keep the burner
alight, the system will beep 4 times and go into
safe shutdown mode. It will beep 4 times every 30
seconds to alert you to the fact. Press the ON/OFF
button once to restart the heater during this time.
You MUST wait at least 5 minutes before trying to
OPERATION
FIG 2FIG 1
ON / OFF
LOW
BOOST
NORMAL
turn the heater on again if there have been several
attempts to ignite the heater without success.
• If there is an interruption to the power supply the
heater will fail safely and switch off. When the power
supply has been restored you MUST wait at least 5
minutes before turning the heater ON.
Cleaning
All cleaning should be carried out when the heater is
cold. Normally the heater should only need wiping with a
lint-free damp cloth. Any stubborn stains can be removed
with a nonabrasive spray on cleaner. If an abrasive
cleaner is used the paint finish will be damaged.
For heaters fitted with the glass front: all cleaning should
be carried out when the heater is cold. Clean the outer
glass with a mild liquid or spray on glass cleaner. Do not
use harsh abrasive cleaners or sharp metal scrapers to
clean the heater glass front since they can scratch the
surface, which may result in shattering of the glass.
Internally the heater should only be cleaned by an
authorised service person.
If your heater requires attention contact your supplier
or an authorised service person.
Flame Characteristics
The heater flame should be stable, not lifting from the
burner. The logs should glow after approximately 15
minutes operation on BOOST setting.
The heater is designed to operate with luminous flames
and may exhibit slight carbon deposit on the logs. If there
is any excess carbon build-up on logs, or the burner
flame is unstable, contact Sampford IXL in your state.
Important
The appliance MUST be serviced at least annually
by an authorised service person. This maintenance
cost is not covered under the warranty terms
and conditions. More frequent cleaning may
be required due to excessive lint build-up from
carpeting, bedding materials, pet hair, etc.
It is imperative that control compartments, burners
and circulating air passage ways of the appliance
be kept clean.
Do not use this heater if the glass is cracked or with
the safety screen removed.
Do not use heater with broken or missing logs.
High wind gusts can affect the heaters flueing and
switch the heater off. If this happens, restart the
heater as normal. If the problem persists contact
Sampford IXL.
Cannon Power Flue | 7
OPTIONAL ACCESSORIES
• 50 mm spacer kit:
FITZ Black BSPACERX-B
FITZ Platinum BSPACERX-P
CANT Black BSPACERE-B
CANT Platinum BSPACERE-P
• Mesh kit:
CANTIBMG-B
• 3 sided surround kit:
FITZSURROUND3SX-B (Black)
FITZSURROUND3SX-P (Platinum)
FITZSURROUND3SX-S (S/Steel)
CANTSURROUND3SX-B (Black)
CANTSURROUND3SX-P (Platinum)
• Weatherproof kit: WPBPF13
• Powerflue console kit:
CONSPWRFITZ-B (Black)
CONSPWRFITZ-P (Platinum)
CONSPWRCANT-B (Black)
CONSPWRCANT-P (Platinum)
• 4 sided surround (All models):
SURROUND4SX-B (Black)
SURROUND4SX-P (Platinum)
SURROUND4SX-S (S/Steel)
• Remote Thermostat: RTKIT
• Extended Flue Kit: FLUEWFX
Versatility and flexibility are key components of our installation options. Install in a shallow recess or an existing
fireplace, elegant spacers will eliminate any size discrepancies. To enhance your Cannon’s appearance add a
decorative 3 or 4 sided surround.
Every Cannon heater brings you the optional convenience
of controlling your heater through a remote thermostat.
For added convenience the heater can now be
connected to a home automation system, such as C-bus.
This allows the heater to be turned on or off remotely
(normal heat setting only). Speak to your home automation specialist for further information.
3 sided surround kit
Console kit 4 sided surround kit
Canterbury mesh kit
Remote thermostat
Spacer kit
Extended flue kit
Product codes
Weatherproof kit
Fitzroy glass kit
• Fitzroy Glass kit: FITZDGKITX-B
CONSOLE KIT - REFER TO THE INSTRUCTIONS
PROVIDED WITH THE CONSOLE KIT FOR SPECIFIC
INSTALLATION DETAILS.
8 | Cannon Power Flue
FITZROY INBUILT POWER FLUE SPECIFICATIONS
Cannon Fitzroy Inbuilt Power Flue
FIG 3 Front View and Side View of Fitzroy
Gas type Natural or Propane gas,
as indicated on data label
Gas consumption 26.0 MJ/hr input
Energy output 6.42 kW / 23.11 MJ/hr
Energy star rating 5.55 stars
Heater type Gas space heater approved
to AS 4553:2008
Operating pressure Natural gas 0.75 kPa (High)
/ 0.40 kPa (Low)
Propane gas 2.65kPa (High)
/ 1.1 kPa (Low)
Gas regulator Integral part of controller
Min. inlet pressure 1.13 kPa (NG)
2.75 kPa (Propane)
Fan 3 speed
Ignition Electronic direct spark
Power requirement 240V AC 10 Amp
switch socket
Power consumption 90 VA maximum
Minimum cavity
dimensions
Height 605 mm*
Width 700 mm*
Depth 538 mm*
Optional accessories • Glass front
• Remote thermostat
• Spacer kit
• 3 sided surround
• 4 sided surround
• Console kit
• Extended flue kit
• Weatherproof box
Overall dimensions Refer to FIG 3
* For installation into a masonry/brick fireplace
808 mm
651 mm
50 mm
376 mm
488 mm
112 mm
600 mm
186 mm
GAS SUPPLY
Please Note:
The data label is located in the fan chamber.
Access by removing front fascia.
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