Candy ROZ1296DXHS5 User Manual [EN]

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Thank you for choosing this product. We are proud to offer the ideal product for you and the best complete range of home appliances for your daily routine.

Carefully read this manual for correct and safe appliance use and for helpful tips on efficient maintenance.

Only use the washing machine after carefully reading these instructions. We recommend you always keep this manual on hand and in good condition for any future owners.

Each product is identified by a unique 16character code, also called the “serial number”, printed on the sticker. This can be found inside the door opening. This code is a unique code for your product that you will need to register the product warranty, or if you need to contact the Customer Service Centre.

This appliance is marked according to the European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE).

WEEE contains both polluting substances (which can cause negative consequences for the environment) and basic components (which can be re-used). It is important to have WEEE subjected to specific treatments, in order to remove and dispose properly all pollutants, and recover and recycle all materials. Individuals can play an important role in ensuring that WEEE does not become an environmental issue; it is essential to follow some basic rules:

! WEEE should not be treated as household

waste;

! WEEE should be handed over to the relevant

collection points managed by the municipality or by registered companies. In many countries, for large WEEE, home collection could be present.

In many countries, when you buy a new appliance, the old one may be returned to the retailer who has to collect it free of charge on a one-to-one basis, as long as the equipment is of equivalent type and has the same functions as the supplied equipment.

1. GENERAL SAFETY RULES

2. INSTALLATION

3. PRACTICAL HINTS

4. CLEANING AND MAINTENANCE

5. REMOTE CONTROL (WI-FI)

6. QUICK USER GUIDE

7. CONTROLS AND PROGRAMS

TROUBLESHOOTING AND WARRANTY

FOR U.K. ONLY On receipt of your appliance please check it carefully for damage. Any damage found must be reported to the

delivery driver immediately. Alternatively damage found must be reported to the retailer within 2 days of receipt.

Environmental conditions

Contents

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1. GENERAL SAFETY RULES

! This appliance is intended to

be used in household and similar applications such as:

- Staff kitchen areas in shops, offices and other working environments;

- Farm houses;

- By clients in hotels, motels and other residential type environments;

- Bed and breakfast type environments.

A different use of this appliance from household environment or from typical housekeeping functions, as commercial use by expert or trained users, is excluded even in the above applications. If the appliance is used in a manner inconsistent with this it may reduce the life of the appliance and may void the manufacturer’s warranty. Any damage to the appliance or other damage or loss arising through use that is not consistent with domestic or household use (even if located in a domestic or household environment) shall not be accepted by the manufacturer to the fullest extent permitted by law.

! This appliance can be used by

children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance

in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

! Children should be supervised

to ensure that they do not play with the appliance.

! Children of less than 3 years

should be kept away unless continuously supervised.

! If the supply cord is damaged, it

must be replaced by a special cord or assembly available from the manufacturer or its service agent.

! Only use the hose-sets

supplied with the appliance for the water supply connection (do not reuse old hose-sets).

! Water pressure must be between

0.05 MPa and 0.8 MPa.

! Make sure carpets or rugs do

not obstruct the base or any of the ventilation openings.

! After installation, the appliance

must be positioned so that the plug is accessible.

! The maximum load capacity of

dry clothes depends on the model used (see control panel).

! To consult the product technical

specification please refer to the manufacturer website.

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! The technical details (supply

voltage and power input) are indicated on the product rating plate

! Make sure that the electrical

system is earthed, complies with all applicable law and that the (electricity) socket is compatible with the plug of the appliance. Otherwise, seek qualified professional assistance.

! The use of converters, multiple

sockets or extension cords is strongly advised against

! Before cleaning or maintaining

the washing machine, unplug the appliance and turn off the water tap.

! Do not pull on the power cord

or appliance to unplug the machine.

! Make sure there is no water in

the drum before opening the door.

! Do not expose the washing

machine to rain, direct sunlight or other weather elements. Protect from possible freezing.

! When moving, do not lift the

washing machine by the knobs or detergent drawer; during transport, never rest the door on the trolley. We recommend two people lift the washing machine.

! In the event of fault and/or

malfunction, turn off the washing machine, close the water tap and do not tamper with the appliance. Immediately contact the Customer Service Centre and only use original spare parts. Failure to observe these instruction may jeopardise appliance safety.

Electrical connections and safety instructions

WARNING:

water may reach very high temperatures during the wash cycle.

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2. INSTALLATION

! Remove the 2 or 4 transportation

screws (A) on the back and remove the 2 or 4 flat washers, rubber bungs and plastic spacer tubes (B) as illustrated in figure 1.

! If the washing machine is built-in,

unscrew the 3 or 4 transportation screws (A) and remove the 3 or 4 flat washers, rubber bungs and plastic spacer tubes (B).

During the removal of the screws occasionally spacer tubes fall inside the product, these can be remove by tilting the product forward and recovering them from the floor or inside the base of the machine.

! Cover the open transportation screw

holes with the 2 or 4 plastic caps included in the instruction bag.

! Place the corrugated plastic sheet,

found on top of the appliance during the unpacking process, into the base of the appliance as shown in figure 2 (according to the model, consider version A, B or C).

WARNING:

keep packaging materials away from children.

In some models this operation will not be necessary, because the corrugated plastic sheet will be already placed on the bottom of the appliance.

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! Connect the water hose to the water

supply tap (fig. 3) only using the hose supplied with the appliance (do not reuse old hose-sets).

! SOME MODELS may include one or

more of the following features:

! HOT&COLD (fig. 4):

water mains connection settings with hot and cold water for higher energy savings. Connect the grey tube to the cold water tap and the red one to the hot water tap. The machine can be connected to the cold water tap only: in this case, some programs may start a few minutes later.

! AQUASTOP (fig. 5):

a device located on the supply tube that stops water flow if the tube deteriorates; in this case, a red mark will appear in the window “A” and the tube must be replaced. To unscrew the nut, press the one-way lock device "B".

! AQUAPROTECT – SUPPLY TUBE WITH

GUARD (fig. 6):

Should water leak from the primary internal tube "A", the transparent containment sheath "B" will contain water to permit the washing cycle to complete. At the end of the cycle, contact the Customer Service Centre to replace the supply tube.

Hydraulic connections

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! The washing machine should be installed in

its final position such that the water fill hose is not kinked or trapped. The corrugated drain hose should be inserted into suitable drain pipe of between 50 cm and 85 cm height above the floor using the curved drain hose support. If an under sink connection is used the drain hose must be routed above the sink overfill opening to prevent back siphoning. Care must be taken to avoid kinking or trapping the drain hose (fig. 7).

! Level the appliance using the feet as

illustrated in figure 8:

a. turn the nut clockwise to release the

screw;

b. rotate the foot to raise or lower it until it

touches to the floor;

c. lock the foot, screwing in the nut, until it

tightens against to the bottom of the washing machine.

! Plug in the appliance.

min 50 cm max 85 cm

+2,6 mt

max

max 100 cm

min 4 cm

* ACCESSORY SOLD SEPARATELY

Setting

WARNING:

contact the Customer Service Centre should the power cord need replacement.

Installation faults are not covered by the manufacturers warranty.

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3. PRACTICAL HINTS

When sorting laundry, make sure:

- have eliminated metallic objects such as hair clips, pins, coins, from laundry;

- to have buttoned pillow cases, closed zips, tied loose belts and long robe ribbons;

- to have removed rollers, hooks or clips from curtains;

- to have carefully read clothing washing labels;

- to have removed any persistent stains using specific detergents.

! When washing rugs, bedcovers or other

heavy clothing, we recommend you avoid the spinning cycle.

! To wash wool, make sure the item can be

machine washed. Check the fabric label.

A guide environmentally friendly and economic use of your appliance.

Maximise The Load Size

! Achieve the best use of energy, water,

detergent and time by using the recommended maximum load size. Save up to 50% energy by washing a full load instead of 2 half loads.

Do you need to pre-wash?

! For heavily soiled laundry only!

SAVE detergent, time, water and between 5 to 15% energy consumption by NOT selecting Prewash for slight to normally soiled laundry.

Is a hot wash required?

! Pretreat stains with stain remover or soak

dried in stains in water before washing to

reduce the necessity of a hot wash programme. Save energy by using a low temperature wash programme.

Before using a drying programme (WASHER-DRYERS)

! SAVE energy and time by selecting a

high spin speed to reduce the water content in laundry before using a drying programme.

Following is a quick guide with tips and recommendations on detergent use at the various temperatures. In any case, always read the instructions on the detergent for correct use and doses.

Load tips

Helpful suggestions for the user

When washing heavily soiled whites, we recommend using cotton programs of 60°C or above and a

normal washing powder (heavy duty) that contains bleaching agents that at medium/high temperatures provide excellent results.

For washes between 40°C and 60°C the type of detergent used needs to be appropriate for the type of fabric and level of soiling. Normal powders are suitable for “white” or colour fast fabrics with high soiling, while liquid detergents or “colour protecting” powders are suitable for coloured fabrics with light levels of soiling.

For washing at temperatures below 40°C we recommend the use of liquid

detergents or detergents specifically labeled as suitable for low temperature washing.

For washing wool or silk, only use detergents specifically formulated for these fabrics.

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4. CLEANING AND MAINTENANCE

To clean the washing machine exterior, use a damp cloth, avoiding abrasives, alcohol and/or solvents. To maintain a good wash performance we recommend that the soap drawer and pump filters are regularly cleaned. A monthly service wash, using a proprietary cleaner is also recommended.

! We recommend you clean the drawer to avoid

accumulating detergent and additive residue.

! To do this, extract the drawer using slight

force, clean it with running water and reinsert it in its housing.

! Ensure the siphon cap is correctly refitted.

! The washing machine comes with a

special filter able to trap large residue, such as buttons or coins, which could clog the drain (according to the model, consider version A or B).

ONLY AVAILABLE ON CERTAIN MODELS: pull out the corrugated hose, remove the stopper and drain the water into a container.

! Ensure all the water has been emptied

from the drum.

! Before unscrewing the filter, we

recommend you place an absorbent cloth under it to keep the floor dry. A small amount of water will come out of the filter as you remove it - this is normal.

! Turn the filter counter-clockwise to the

limit stop.

! Remove and clean the filter; when

finished, replace it turning it clockwise. The filter handle will be locked when it is not possible to turn any further and the handle is horizontal. Smearing a small amount of liquid soap on the filter seal will help refitting.

! Repeat the previous steps in reverse

order to reassemble all parts.

! Should the washing machine be stored in

an unheated room for a long period of time, drain all water from tubes.

! Unplug the washing machine.

! Detach the tube from the drainage system

and clip on the rear of the machine and lower it, fully draining water into a bowl.

! Secure the drain tube with the drainage

system and clip on the rear of the machine when finished.

! Keep the door glass and gasket clean.

Drawer cleaning

Filter cleaning

Suggestions for moves or prolonged disuse

The manufacturers warranty only covers faults within the product of a mechanical or electrical nature. Faults caused by handling, installation or miss use are not covered and may incur a charge for any repair visit to resolve.

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5. REMOTE CONTROL (WI-FI)

This appliance is equipped with Wi-Fi technology that allows you to control it remotely via App.

APPLIANCE PAIRING (ON APP)

! Download the Candy simply-Fi App on

your device.

• Open the App.

• Login using the same credentials (mail

and password) used when the subscription to the tank reordering service was finalized.

• Follow the App instruction on your smartphone or the guided procedure in the

"Quick Guide" attached (further details at go.he.services/zp).

TO ENABLE REMOTE CONTROL

! Check that the router is switched on and

connected to the Internet.

! Load the laundry, close the door, add the

detergent if it’s necessary.

! Turn the SMART RING (programme

selection ring) to the REMOTE CONTROL (Wi-Fi) position : the door will lock and

the controls on the control panel will be disabled.

! Start the cycle using the Candy simply-Fi

app. When the cycle has been completed, turn off the machine by turning the SMART RING to the OFF position to unlock the door.

TO DISABLE REMOTE CONTROL

! To exit REMOTE CONTROL mode while

a cycle is underway, turn the SMART

RING to any position other than REMOTE CONTROL (Wi-Fi) without going OFF.

The control panel on the appliance will be operative once again, and if the cycle is paused, you will be able to open the door once the DOOR LOCKED indicator light switches off.

! With the door closed, turn the knob to the

REMOTE CONTROL (Wi-Fi) position to control the appliance using the app once again. If there is a cycle underway, it will continue.

In order to enable the use of the appliance, also by means of the knob, it is necessary to complete the APPLIANCE PAIRING procedure on the APP and the subsequent AUTODOSE SYSTEM CONFIGURATION using the App. Failure to complete the two operations prevents total use of the product.

The Candy simply-Fi App is available for devices running both Android and iOS, both for tablets and for smartphones.

Get all the details of the Wi-Fi functions by browsing the App in DEMO mode.

For safety reasons, in some wash cycle phases, the door can be opened only if the level of the water is below its lower edge and if the temperature is less than 45°C. If these conditions are met, wait for the DOOR LOCKED light to switch off before opening the door.

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6. QUICK USER GUIDE

This appliance automatically adjusts the level of the water to the type and quantity of washing. This system gives a reduction in energy consumption and a saving in washing times.

! Turn on the appliance and select the

required program.

! Adjust the washing settings if necessary

and select the required options.

! Press the programme start button.

! The end of the programme will be

indicated by a message on the display (on some models, all the indicator lights on the stage will light up).

! Turn off the appliance.

For any type of wash, see the program table and follow the operating sequence as indicated.

Water pressure:

min 0.05 Mpa / max 0.8 Mpa (0.05 MPa dispenses approximately 1 litre of water in 10 seconds)

Spin r.p.m.: See rating plate.

Power input / Power current fuse amp / Supply voltage: See rating plate.

7. CONTROLS AND PROGRAMS

1000

800

400

600

90°

60°

40°

30°

20°

Kg Detector

Pre

1000

400

600

90°

60°

40°

30°

20°

Kg Detector

Pre

800

EDCB

HGF

OFF

SMART RING (programme selection ring)

PLAY/PAUSE button

DELAY START button

OPTIONS button

STAIN LEVEL/ALTERNATIVE PROGRAMME SELECTION button

TEMPERATURE SELECTION button

SPIN SELECTION button

STEAM button

F+G

CHILD LOCK

Digital display

Program selection

DRYING (WASHER-DRYERS only) If you would like the drying cycle to begin automatically after washing, select the washing programme required and select the drying cycle. Or you can finish the wash and then select the drying programme.

Technical data

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! When the SMART RING is turned, the

appliance will be turned on and the display will show the description and parameters of the selected programme.

! At the end of the cycle, remember to

switch off the appliance by turning the SMART RING to the OFF position, then unplug the appliance and turn off the water supply.

- Language setting

! After connecting the machine to the

network and turning it on, press the STEAM or DELAY START button to display the available languages.

! Select the desired language pressing the

PLAY/PAUSE button.

- Change the language

If you want to change the setting language you will have to press simultaneously STEAM and DELAY START buttons for about 3 seconds. ENGLISH will appear on the display, and you will be able to choose a new language.

- Water Hardness setting

This appliance, is able to dose your detergent automatically. The optimum quantity of detergent depending on the water hardness, on the load quantity and on the chosen cycle (cotton, delicates, etc...)

Water Hardness level:

L1 = LOW (0-12 °fH o 0-7 °dH) L2 = MEDIUM (13-30 °fH o 8-17 °dH) L3 = HIGH (≥ 30 °fH o ≥ 17 °dH)

! To confirm the standard water hardness

level set by the factory, press PLAY/ PAUSE button.

! If you want to change the standard water

hardness setting (and consequently the amount of detergent dispensed), press STEAM or DELAY START button.

! Once chosen the water hardness level,

confirm by pressing the PLAY/PAUSE button.

- Change the water hardness setting

! If you want to change the water hardness

setting (and consequently the amount of detergent dispensed), hold down the STEAM and DELAY START buttons for a few seconds. The wording WATER HARDNESS will appear on the display and you can choose the desired level by pressing the STEAM or DELAY START button again. The higher the water

hardness, the more detergent will be dispensed.

! Confirm by pressing the PLAY/PAUSE

button.

WARNING:

Don’t touch the buttons while inserting the plug because the machines calibrates the systems during the first seconds: touching the buttons, the machine couldn’t work property. In this case, remove the plug and repeat the operation.

SMART RING (ring for selecting programmes)

First starting

The default setting for the water hardness is set in the factory at level 2 (L2) as this satisfies the requirements of the majority of users.

WARNING:

Follow now chapter REMOTE CONTROL (WI-FI) indications to set up the App and the autodose detergent system.

PLAY/PAUSE button

Close the porthole BEFORE pressing the PLAY/PAUSE button.

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! To start the selected cycle with the preset

parameters, press PLAY/PAUSE. When the programme is running, the display will show the time to elapse.

! Moreover, If you want to modify the

chosen program, press the desired options buttons, modify the default parameters and then press PLAY/ PAUSE button to start the cycle.

! After switching on the appliance, wait a

few seconds for the programme to start running.

PROGRAMME DURATION

! When a programme is selected the

display automatically shows the cycle duration, which can vary, depending on the options selected.

! Once the programme has started you will

be kept informed constantly of the time remaining to the end of the wash.

! The appliance calculates the time to the

end of the selected programme based upon a standard loading, during the cycle, the appliance corrects the time to that applicable to the size and composition of the load.

PROGRAMME END

! "END" will appear in the display at the

end of the program and the DOOR LOCKED light will go off, it is now possible to open the door.

! At the end of the cycle, turn off the

washing machine by turning the SMART

RING to the OFF position.

PAUSING THE MACHINE

! Keep the PLAY/PAUSE button pressed

for about 2 seconds (some light indicators and the residual time display will flash, showing that the machine is paused).

! Press the PLAY/PAUSE button again to

re-start the programme from the point it had been paused at.

CANCELLING THE SET PROGRAMME

! To cancel the programme, turn the

SMART RING to the OFF position.

! Wait until the DOOR LOCKED light has

gone out before opening the door.

! This button allows you to pre-programme

the wash cycle to delay the start of the cycle for up to 24 hours.

! To delay the start use the following

procedure:

- Select the required programme.

- Press the delay start button once to activate it (h00 appears on the display) and then press it again to set a 1 hour delay (h01 appears on the display). The pre-set delay increases by 1 hour each time the button is pressed, until h24 appears on the display, at which point pressing the button again will reset the delay start to zero.

Only the options compatible with the set programme can be selected.

The SMART RING must ALWAYS be put in the OFF position at the end of the washing cycle before you can select a new washing cycle.

DELAY START button

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- Confirm by pressing the PLAY/PAUSE button. The delay countdown will begin and when it has finished the programme will start automatically.

! You can cancel the start delay by turning

the SMART RING to the OFF position.

If there is any break in the power supply while the machine is operating, a special memory stores the selected programme and, when the power is restored, it continues where it left OFF.

This button allows you to choose between three different options:

- PREWASH

! This option allows you to make a prewash

and it is particularly useful for heavily soiled loads (can be used only on some programmes as shown in the table of programmes).

! We recommend you use only 20% of the

recommended quantities shown on the detergent pack.

- EXTRA RINSE

! This option allows you to add one rinse at

the end of the washing cycle and is useful for people with delicate and sensitive skin, for which a small amount of detergent residue can cause irritations or allergies.

! It is advisable to also use this function for

the children clothes and for the washing of heavily soiled items, which requires a lot of detergent to be used, or for the washing of toweling items whose fibres mostly have the tendency to hold the detergent.

- HYGIENE +

Activated when you set 60°C of temperature. This option allows deep cleaning of your clothes by maintaining the same temperature for the whole wash.

This button can be used to select two different functions, depending on the selected programme:

- STAIN LEVEL button

! Once the programme has been selected

the wash time set for that programme will be automatically shown.

! This option allows you to choose between

3 levels of wash intensity modifying the length of the programme, depending on how much the fabrics are soiled (can

only be used on some programmes as shown in the table of programmes).

ALTERNATIVE PROGRAMME SELECTION

Where shown in the table, this option permits selection of an alternative to the pre-set programme (in the case of the SAVING 14'-30'-44' programme, it allows you to choose one of the three available durations).

! This button allows you to change the

temperature of the wash cycles.

! It is not possible to raise the temperature

over the maximum allowed for the programme, in order to protect the fabrics.

The following options must be selected before pressing the PLAY/ PAUSE button.

OPTIONS button

If an option is selected that is not compatible with the selected programme then the option indicator light first flashes and then goes off.

STAIN LEVEL/ALTERNATIVE PROGRAMME SELECTION button

TEMPERATURE SELECTION button

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! If you want carry out a cold wash all the

indicators must be off.

! By pressing this button, it is possible to

reduce the maximum speed, and if you wish, the spin cycle can be cancelled.

! If the label does not indicate specific

information, it is possible to use the maximum spin expected in the program.

! To reactivate the spin cycle press the

button until you reach the spin speed you would like to set.

! It is possible to modify the spin speed

without pausing the machine.

This button allows a specific treatment to follow certain wash cycles (please refer to the program table). The steam function works by relaxing creases in wet garments and as a result reduces the time needed to iron these items. The fibres are regenerated

and refreshed by removing bad smells. Every program provides a dedicated steam treatment in order to ensure the maximum cleaning efficiency according to the items fabric type and colour.

! Pressing simultaneously the buttons

TEMPERATURE SELECTION and SPIN SELECTION for about 3 seconds, the

machine allows you to lock the keys. In this way, you can avoid making accidental

or unwanted changes if a button on the display is pressed accidently during a cycle.

! The key lock can be simply cancelled by

pressing the two buttons simultaneously again or turning off the appliance.

The display’s indicator system allows you to be constantly informed about the status of the machine.

1000

800

400

600

90°

60°

40°

30°

20°

Kg Detector

Pre

7 10

WASH TEMPERATURE INDICATOR LIGHTS

This show the washing temperature of the selected programme that can be changed (where allowed) by the relevant button. If you want carry out a cold wash all the indicators must be off.

2) SPIN SPEED INDICATOR LIGHTS

This show the spin speed of the selected programme, you can reduce or omit by the relevant button.

SPIN SELECTION button

To prevent damage to the fabrics, it is not possible to increase the speed over the maximum allowed for the programme.

An over dosing of detergent can cause excessive foaming. If the appliance detects the presence of excessive foam, it may exclude the spinning phase or extend the duration of the program and increase water consumption.

The machine is fitted with a special electronic device, which prevents the spin cycle should the load be unbalanced. This reduces the noise and vibration in the machine and so prolongs the life of your machine.

STEAM button

This option must be selected before pressing the PLAY/PAUSE button.

CHILD LOCK

Digital Display

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3) DOOR LOCKED INDICATOR LIGHT

! The indicator light is illuminated when the

door is fully closed.

! When PLAY/PAUSE is pressed on

the machine with the door closed, the indicator will flash momentarily and then illuminate.

! Wait until the DOOR LOCKED light has

gone out before opening the door.

4) Kg Detector (function active only on certain programmes)

! During the first minutes of the cycle, the

"Kg Detector" indicator remain on while the intelligent sensor will weigh the laundry and adjust the cycle time, water and electricity consumption accordingly.

Through every wash phase "Kg Detector" allows to monitor information on the wash load in the drum and in the first minutes of the wash it:

- adjusts the amount of water required;

- determines the length of the wash cycle;

- controls rinsing according to the type of fabric selected to be washed it;

- adjusts the rhythm of drum rotation for the type of fabric being washed;

- recognizes the presence of lather, increasing, if necessary, the amount of water during rinsing;

- adjusts the spin speed according to the load, thus avoiding any imbalance.

5) KEY LOCK INDICATOR LIGHT

The indicator light show that the keys are locked.

6) OPTIONS INDICATOR LIGHTS

The indicator lights show the option that can be selected by the relevant button.

7) STAIN LEVEL INDICATORS LIGHTS

! Once the programme has been selected,

the indicator light will automatically show the stain level set for that programme.

! Selecting a different stain level the

relevant indicator will light up.

8) STEAM INDICATOR LIGHT

The indicator light shows the selection of the relevant option.

9) Wi-Fi INDICATOR LIGHT

! On models equipped with Wi-Fi, it

indicates the status of the connection. It could be:

- FIXED ON: remote control enabled.

- SLOW FLASHING: remote control disabled.

- QUICK FLASHING FOR 3 SECONDS, THEN OFF: the machine cannot connect to the home Wi-Fi network or has not yet been enrolled on the App.

- SLOW BLINKING FOR 3 TIMES, THEN OFF FOR 2 SECONDS: reset of the Wi-Fi network (during enrollment on the App).

- ON FOR 1 SECOND, THEN OFF FOR 3 SECONDS: the door is open. Remote control cannot be activated.

! For all the information about the

functionality and the instructions for an easy configuration of the Wi-Fi, please refer to: go.he.services/zp

Close the door BEFORE selecting the PLAY/PAUSE button.

If the door is not properly closed, the light will continue to flash for about 7 seconds, after which the start command will be automatically delete. In this case, close the door in the proper way and press the PLAY/PAUSE button.

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10) LOW LEVEL WARNING INDICATOR LIGHT

It turns on when at least one of the tanks has an estimated value below 20% of the full volume. The low-level tanks will be shown in the display screen before the wash cycle begins.

11)

EMPTY DETERGENT TANK WARNING

INDICATOR LIGHT

It turns on when at least one of the tanks has an estimated value below the minimum required to complete a wash cycle. The tank to replace will be shown on the display screen.

WARNING:

To ensure the best performance, the system block the start of a cycle when one or more tanks are run out. Replace them and reset the system thanks to the App instructions.

IMPORTANT: replace the tanks ONLY when it's pointed out by the App. Follow ONLY the guided procedure that leads to the system reset. Otherwise, the washing machine may not work properly.

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PROGRAMME

(MAX.) *

(see control panel)

(MAX.)

DAILY 39'

3,5 4 4,5 5 5,5 6 6,5

40°

MIXED &

COLOURED 59'

6 7 8 9 10

40°

PERFECT

COTTON 59'

3,5 4 4,5 5 5,5 6 6,5

40°

HYGIENE PLUS 59'

2 2 2 2 2 2 2 2 2

60°

SPORT PLUS 29'

2 2 2,5

2,5

2,5 3 3

3,5

30°

DELICATE 59'

2,5

2,5 3 3

3,5

40°

SAVING

14'

1 1 1,5

1,5

1,5 2 2

30°

30'

2,5

2,5 3 3

30°

44'

3,5

3,5 4 4

40°

RINSE

- - - - - - - - -

DRAIN & SPIN

- - - - - - - - -

WOOL/HAND WASH

1 1 2 2 2 2 2,5

2,5

30°

SYNTHETIC AND

COLOURED

3,5 4 4,5 5 5,5 6 6,5

60°

COLOURED

COTTONS

6 7 8 9 10

60° COTTON**

6 7 8 9 10

60°

WHITES

6 7 8 9 10

90°

REMOTE CONTROL (Wi-Fi)

Position that you have to select when you want to enable remote control through the App (via Wi-Fi).

Table of programmes

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Please read these notes:

* Maximum load capacity of dry clothes,

according to the model used (see control panel).

( )

Only with PREWASH option selected (programmes with PREWASH option available).

When a programme is selected, on the display is shown the display shows the recommended wash temperature that can be reduced (where allowed) by the relevant button.

For the programmes shown you can adjust the duration and intensity of the wash using the STAIN LEVEL button.

In the programmes specified, the STAIN LEVEL/ALTERNATIVE PROGRAMME SELECTION button may be used to select an alternative to the pre-set programme (in the case of the SAVING 14'-30'-44' programme, it allows you to choose one of the three available durations).

Steam Function Available

** STANDARD COTTON PROGRAMMES ACCORDING TO (EU) No 1015/2010 and No 1061/2010.

COTTON PROGRAMME WITH A TEMPERATURE OF 60°C.

COTTON PROGRAMME WITH A TEMPERATURE OF 40°C.

These programmes are suitable to clean normally soiled cotton laundry and they are the most efficient programmes in terms of combined energy and water consumptions for washing cotton laundry. These programmes have been developed to be compliant with the temperature on the wash label on the garments and the actual water temperature may slightly differ from the declared temperature of the cycle.

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To clean different types of fabrics and various levels of dirt, the washing machine has specific programs to meet every need of washing (see table of programmes).

DAILY 39'

The perfect combination of time saving and performance. This programme provides an excellent wash for half a load of laundry in only 39 minutes. Recommended for daily washing of laundry with average levels of soiling.

MIXED & COLOURED 59'

This programme offers you the freedom to wash all kinds of fabrics and non-fading colours together, with a full load, obtaining excellent results in only 59 minutes. With washing at medium temperature, this programme is recommended for laundry that is not particularly dirty.

PERFECT COTTON 59'/HYGIENE PLUS 59'

Press the STAIN LEVEL/ALTERNATIVE PROGRAMME SELECTION button to choose one of the two available programmes:

- PERFECT COTTON 59'

This programme guarantees fantastic results for cotton laundry. This option is designed to cut washing time at medium temperatures for fairly dirty cotton laundry. Fill the machine only halfway for best results.

- HYGIENE PLUS 59'

This programme offers the best possible combination of high temperature, time and cleaning action to guarantee maximum sanitising power against bacteria in only 59 minutes. Recommended for cotton laundry, it washes at a temperature of 60°C and is best used with small loads.

SPORT PLUS 29'

Created to remove dirt from technical garments used in the gym and for sports. The programme washes for 29 minutes at a low temperature. Recommended for small loads of synthetic garments.

DELICATE 59'

Developed to wash and treat delicate garments and precious fabrics. This programme washes at a low temperature for 59 minutes. Recommended for small loads.

SAVING 14'-30'-44'

Saving without compromising! This new programme may be used to obtain excellent results while saving water, energy, detergent and time. This option washes at a medium temperature suitable for any kind of fabric. Recommended for small loads. Use the STAIN LEVEL/ALTERNATIVE PROGRAMME SELECTION button to choose one of the three available durations.

RINSE/DRAIN & SPIN

Press the STAIN LEVEL/ALTERNATIVE PROGRAMME SELECTION button to choose one of the two available programmes:

- RINSE

This program performs 3 rinses with an intermediate spin (which can be reduced or excluded by using the appropriate button). It is used for rinsing any type of fabric, for example after a wash carried out by hand.

- DRAIN & SPIN

The program completes the drain and a maximum spin. It is possible to delete or reduce the spin through the SPIN SELECTION button.

WOOL/HAND WASH

This program performs a wash cycle dedicated to the wool fabrics that can be washed in a washing machine, or the articles to be washed by hand.

Description of programmes

Choose programme in accordance with the laundry instructions appearing on labels, especially the maximum recommended temperature.

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SYNTHETIC AND COLOURED

This programme allows you to wash different type’s fabrics and different colours all together. The rotation movement of the drum and the water levels are optimized, both during the washing the rinsing phase. The accurate spin action, ensures a reduced formation of creases in the fabrics.

COLOURED COTTONS

This innovative programme, allows you to wash coloured fabrics, such as cottons, synthetics and mixed, providing excellent

cleaning results even at only 20°C with normal soiled items. The accurate spin action, ensures a reduced formation of creases in the fabrics. To ensure the best washing results we recommend to load half the full capacity.

COTTON This program is suitable to clean normally soiled cotton laundry and it is the most efficient program in terms of combined energy and water consumptions for washing cotton laundry.

WHITES

Made to have a perfect washing. The final spin at maximum speed gives more efficient removal.

REMOTE CONTROL (Wi-Fi)

Position that you have to select when you want to enable / disable remote control through the App, via Wi-Fi. In this case, the start of cycle will take place through the App commands. More details in the REMOTE CONTROL

(Wi-Fi) section.

WARNING:

IMPORTANT WASH PERFORMANCE ADVICE.

! New, coloured garments should be

washed separately for at least 5 or 6 washes.

! Certain large dark items such as

jeans and towels should always be washed separately.

! Never mix NON COLOURFAST fabrics.

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8. TROUBLESHOOTING AND WARRANTY

If you believe the washing machine is not working correctly, consult the quick guide provided below which includes some practical tips on how to fix the most common problems.

ERROR CODE FORMAT

Error shown

Possible causes and practical solutions

E2 (with display) 2 flashes of the LEDs (without display)

The machine cannot load water.

Make sure the water supply tap is open.

Make sure the water supply hose isn’t bent, kinked or trapped.

Make sure the drain pipe is at the proper height (see installation section).

Close the water supply tap, unscrew the filler hose from the back of the washing machine and make sure the “anti-sand” filter is clean and not blocked.

Check that the filter is not clogged or that there are no foreign bodies inside the filter compartment that can obstruct the proper flow of water.

E3 (with display) 3 flashes of the LEDs (without display)

The washing machine does not drain water.

Check that the filter is not clogged or that there are no foreign bodies inside the filter compartment that can obstruct the proper flow of water.

Make sure the drain hose isn’t bent, kinked or trapped.

Make sure the home drainage system is not blocked and is allowing water to flow through without obstruction. Try to drain the water in the sink.

E4 (with display) 4 flashes of the LEDs (without display)

There is too much foam and/or water.

Ensure the correct amount of detergent is being used and the detergent is designed for use in a washing machine.

E7 (with display) 7 flashes of the LEDs (without display)

Door problem.

Make sure the door is correctly closed. Make sure the clothes inside the drum are not preventing the door from closing fully.

If the door is locked, turn off and unplug the washing machine from the electrical supply socket, wait 2-3 minutes and reopen the door.

Any other code

Turn off and unplug the washing machine, wait a minute. Turn on the machine and restart a program. If the error occurs again contact an Authorised Customer Service Centre directly.

! Models with a display: the error is shown by a number preceded by the letter “E”

(example: E2 = Error 2).

! Models without display: an error is shown by a sequence of flashes of every LED.

The error code is shown by the number of flashes followed by a pause of 5 seconds (example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).

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OTHER ANOMALIES

Problem

Possible causes and practical solutions

The washing machine does not work / start

Make sure the product is plugged into a working supply socket.

Make sure power is on.

Make sure the wall socket is working, testing it with another appliance such as a lamp.

The door may not be correctly closed: open and close it again.

Check whether the required program was correctly selected and the start button pressed.

Make sure the washing machine is not in pause or time delay mode.

Water leaked on the floor near the washing machine

This may be due to a leak from the seal between the tap, supply hose and fill valve; in this case, replace it and tighten the hose connections correctly.

Make sure the front filter is correctly closed.

The washing machine does not spin

The machine is fitted with a detection system that protects the load and product from damage if the load is not balanced before spinning. This may result in:-

• The machine attempts to balance the load, increasing the time of spin.

• Reduction of the speed of spin to decrease vibrations and noise.

• The spin cycle aborting to protect the machine and load.

If this is experienced remove the load de-tangle it, reload it and restart the spin program.

This could be due to the fact that water has not been completely drained: wait a few minutes. If the problem persists, see Error 3 section.

Some models include a "no spin" function: make sure it is not selected.

Check which options are selected and their effect on the spin cycle.

Excessive detergent can impede the spin cycle, ensure the correct amount of detergent is being used.

Strong vibrations / noises are heard during the spin cycle

The washing machine may not be fully levelled: if necessary, adjust the feet as indicated in the specific section.

Make sure transport screws, rubber bungs and spacer tubes were removed.

Make sure there are no foreign objects inside the drum (coins, hinges, buttons, etc…).

The standard manufacturer warranty covers faults caused by electrical or mechanical faults in the product due to an act or omission of the manufacturer. If a fault is found to be caused by factors outside the product supplied, miss-use or as a result of the instructions on use not being followed, a charge may be applied.

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It is always recommended to use original spare parts, that are available at our Authorised Customer Service Centres.

By placing the mark on this product, we are confirming compliance to all relevant European safety, health and environmental requirements which are applicable in legislation for this product.

The manufacturer declines all responsibility for any printing errors in the booklet included with this product. Moreover, it also reserves the right to make any changes deemed useful to its products without changing their essential characteristics.

Warranty

The product is guaranteed under the terms and conditions stated on the certificate included with the product. The certificate has to be stored so as to be shown to the Authorized Customer Service Centre in case of need. You can also check the warranty conditions on our web site. To obtain assistance, please fill in the form on-line or contact us at the number indicated on the support page of our web site.

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