Instruction Book
CC2 67
Condenser Tumble Dryer
®
English
40003901Eng.qxd 28/09/2005 12:36 Page 1
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Delivery information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Unpacking the Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Safety reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
The Laundry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Environmental Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
GIAS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Electrical requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Adjusting the feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Ventilation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Preparing the load . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Clothes preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Sorting the load. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Drying advice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Do not tumble dry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Energy saving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Drying guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Controls and indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Door and Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Opening the door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Clean Filter indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Water container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
To remove the container . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Condenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
To remove the condenser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Selecting the Programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Cancelling and resetting the programme . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Start Delay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Cleaning and Routine Maintenance. . . . . . . . . . . . . . . . . . . . 17
Cleaning the dryer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Technical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Customer Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
CANDY Spares . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
GIAS Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Your Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2
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Introduction
Please read and follow these instructions
carefully and operate the machine accordingly.
This booklet provides important guidelines for
safe use, installation, maintenance and some
useful advice for best results when using your
machine.
Keep all documentation in a safe place for future
reference or for any future owners
Delivery information
Please check that the following items are
delivered with the appliance:
● Instruction manual
● Guarantee card
● Energy label
Remove the machine from its packaging close to
the final location of the machine.
1. Cut carefully around the base of the
packaging and up one corner.
2. Remove the polythene sleeve and lift the
dryer off the polystyrene base.
3
Check that no
damage has
occurred to the
machine during
transit. If it has,
call for service by
GIAS.
Failure to comply
with the above
can compromise
the safety of the
appliance. You
may be charged
for a service call
if a problem with
your machine is
caused by
misuse.
Unpacking the product
Dispose of the packaging safely. Make
sure it is out of the reach of children,
it is a potential source of danger.
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Safety reminders
Installation
● Check that the product has no visible signs of damage before use. If
damaged do not use and please call GIAS Service.
● Do not use adapters, multiple connectors and/or extensions.
● This machine should not be installed in a bathroom or shower room.
● Never install the dryer against curtains and be sure to prevent items from
falling or collecting behind the dryer.
Use
● WARNING Misuse of a tumble dryer may create a fire hazard.
● This machine is solely for domestic use, i.e. to dry household textiles and
garments.
● This machine should only be used for its intended purpose as described in
this manual. Ensure that the instructions for installation and use are fully
understood before operating the appliance.
● Do not touch the appliance when hands or feet are damp or wet.
● Do not lean on the door when loading the machine or use the door to
lift or move the machine.
● Do not allow children to play with the machine or its controls.
● WARNING Do not use the product if the fluff filter is not in position or is
damaged; fluff could be ignited.
● WARNING Where the hot surface symbol is located the temperature
rise during operation of the tumble dryer may be in excess of 60 degrees C.
● Remove the plug from the electricity supply. Always remove the plug
before cleaning the appliance.
● Do not continue to use this machine if it appears to be faulty.
● Lint and fluff must not be allowed to collect on the floor around the
outside of the machine.
● The drum inside may be very hot. Always allow the dryer to complete the
cool down period before removing the laundry.
The Laundry
● WARNING Do not tumble dry fabrics treated with dry cleaning fluids.
● WARNING Foam rubber materials can, under certain circumstances, when
heated become ignited by spontaneous combustion. Foam plastic, foam
rubber and rubber-like material are not suitable for tumble drying.
Articles made from these materials MUST NOT be placed in the dryer.
● Always refer to the laundry care labels for directions on suitability for
drying.
● Clothes should be spin dried or thoroughly wrung before they are put
into the tumble dryer. Clothes that are dripping wet should NOT be put
into the dryer.
4
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● Lighters and matches must not be left in pockets and NEVER use
flammable liquids near the machine.
● Glass fibre curtains should NEVER be put in this machine. Skin irritation
may occur if other garments are contaminated with the glass fibres.
● Garments treated or contaminated with flammable cleaning sprays or
liquids such as petrol, cooking oil or aerosol sprays MUST NOT be put in
this machine.
Environmental Issues
● All packaging materials used are environmentally-friendly and recyclable.
Please help dispose of the packaging via environmentally-friendly means.
Your local council will be able to give you details of current means of
disposal.
● To ensure safety when disposing of an old tumble dryer disconnect the
mains plug from the socket, cut the mains power cable and destroy this
together with the plug. To prevent children shutting themselves in the
machine break the door hinges or the door lock.
GIAS Service
● To ensure the continued safe and efficient operation of this appliance we
recommend that any servicing or repairs are only carried out by an
authorised GIAS Service engineer.
European directive 2002/96/EC
This appliance is marked according to the European directive 2002/96/EC on
Waste Electrical and Electronic Equipment (WEEE).
By ensuring this product is disposed of correctly, you
will help prevent potential negative consequences for
the environment and human health, which could
otherwise be caused by inappropriate waste handling
of this product.
The symbol on the product indicates that this product
may not be treated as household waste. Instead it shall
be handed over to the applicable collection point for
the recycling of electrical and electronic equipment
Disposal must be carried out in accordance with local
environmental regulations for waste disposal.
For more detailed information about treatment,
recovery and recycling of this product, please contact
your local city office, your household waste disposal
service or the shop where you purchased the product.
5
If the appliance is not running properly or breaks down,
switch it off and disconnect the plug from the socket.
Consult GIAS Service for possible repair.
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Electrical requirements
Tumble dryers are supplied to operate at a
voltage of 230V, 50 Hz single phase. Check that
the supply circuit is rated to at least 13A.
Electricity can be extremely dangerous.
This appliance must be earthed.
The socket outlet and the plug on the appliance
must be of the same type.
Do not use multiple adapters and/or extension
leads.
The plug should be accessible for disconnection
after the appliance has been installed.
The wires in the mains lead are coloured in
accordance with the following codes:
Blue NEUTRAL
Brown LIVE
Green and Yellow EARTH
CE Appliance complies with European Directive
89/336/EEC, 73/23/EEC and subsequent amendments.
Adjusting the feet
Once the machine is in place the feet should be
adjusted to ensure that the machine is level.
Adjust the four feet to ensure the machine is firm
and level.
6
You may be
charged for a
service call if a
problem with
your machine is
caused by
incorrect
installation.
If the mains cord
on this
appliance is
damaged, it
must be
replaced by a
special cord
which is ONLY
obtainable from
the spares
service. It must
be installed by a
competent
person.
Installation
Do not plug the machine in and
switch it on at the mains until the
installation is completed.
For your safety, this dryer must be
correctly installed.
If there is any doubt about
installation, call GIAS Service for
advice.
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Adequate ventilation must be provided in the
room where the tumble dryer is located to
prevent gases from appliances burning other
fuels, including open fires, being drawn into the
room during operation of the tumble dryer.
● Exhaust air must not be discharged into a
flue which is used for exhausting fumes
from appliances burning gas or other fuels.
● Check regularly that the air flowing through
the dryer is not restricted.
● Check the fluff filter after use, and clean, if
necessary.
● The inlet and outlets should be kept free
from obstructions. To ensure adequate
ventilation the space between the bottom
of the machine and the floor must not be
obstructed. There should be a gap of at
least 12mm between the machine and any
obstructions.
● Prevent items from falling or collecting
behind the dryer as these may obstruct the
air inlet and outlet.
● NEVER install the dryer up against curtains.
7
Ventilation
AIR OUTLETS
AIR OUTLETS IN THE BASE
AIR INLET VENTS
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Before using the tumble dryer for the first time:
● Please read this instruction book thoroughly.
● Remove all items packed inside drum.
● Wipe the inside of the drum and door with
a damp cloth to remove any dust which may
have settled in transit.
Clothes preparation
Make sure that the laundry you are going to dry
is suitable for drying in a tumble dryer, as shown
by the care symbols on each item.
Check that all fastenings are closed and that
pockets are empty. Turn the articles inside out.
Place clothes loosely in the drum to make sure
that they don't get tangled.
Maximum drying weight
● Cottons Max. 7 kg
● Synthetics Max. 3.5 kg
8
Preparing the load
Do not overload
the drum, large
items when wet
can exceed the
maximum
admissible
clothes load
(for example:
sleeping bags,
duvets).
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Sort the load as follows:
● By care symbols
These can be found on the collar or inside
seam:
Suitable for tumble drying.
Tumble drying at high temperature.
Tumble drying at low temperature only.
Do not tumble dry.
If the item does not have a care label it
must be assumed that it is not suitable
for tumble drying.
● By amount and thickness
Whenever the load is bigger than the dryer
capacity, separate clothes according to
thickness (e.g. towels from thin underwear).
● By type of fabric
Cottons/linen: Towels, cotton jersey, bed and
table linen.
Synthetics: Blouses, shirts, overalls, etc.
made of polyester or polyamid, as well as
for cotton/synthetic mixes.
● By drying level
Sort into: iron dry, cupboard dry, etc. For
delicate articles press the Acrylics Synthetics
button to select low drying temperature.
9
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Do not tumble dry:
Woollens, silk, delicate fabrics, nylon stockings,
delicate embroidery, fabrics with metallic
decorations, garments with PVC or leather
trimmings, training shoes, bulky items such as
sleeping bags, etc.
Energy saving
Only put into the tumble dryer laundry which has
been thoroughly wrung or spin-dried. The drier
the laundry the shorter the drying time thus
saving electricity.
ALWAYS
● Try to dry the maximum weight of laundry,
this will save time and electricity.
● Check that the filter is clean before every
drying cycle.
NEVER
● Exceed the maximum weight, this will waste
time and electricity.
● Put dripping wet items into the tumble
dryer, this may damage the appliance.
Drying guide
The table shows approximate drying times,
depending on the type of fabric and dampness of
the clothes.
10
Drying advice
IMPORTANT: Do
not dry articles
which have been
treated with a
dry cleaning fluid
or rubber clothes
(danger of fire or
explosion).
During the last
15 minutes the
load is always
tumbled in cool
air.
Fabric
COTTON
SYNTHETICS
ACRYLICS
HEAT SETTING
HIGH
LOW
LOW
HEAVY LOAD
140-165 min
–
–
MEDIUM LOAD
70-80 min
70-80 min
50-65 min
LIGHT LOAD
50-65 min
40-55 min
30-40 min
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Control panel and indicator lights
Programme Selector – Select the required programme
On/Off button and indicator – Press to switch on, the indicator will light
Start – Press Start to commence the selected drying programme. Press for 5 seconds to
cancel/reset the programme
Acrylics Synthetics button – Press to reduce the heat level for delicate items, the
indicator above the button will light up. To change the heat setting the programme
must be reset
Low Heat – Indicator light ON High Heat – Indicator light OFF
Empty Water indicator – lights when the water container is full
Clean Filter indicator – lights when the filter needs cleaning
Start Delay button – Allows the user to delay the start of the drying cycle (see details
of operation page 16)
Time To End Display
START – When the dryer is switched On the START indicator will flash, when the
programme starts the START indicator will light up
60' – Indicator lights when there is less than 60 minutes left until completion of the
programme
15' – Indicator lights when there is less than 15 minutes left until completion of the
programme. At this stage of the drying cycle the machine enters the Cool Down phase
STOP – Indicator lights when the programme is finished.
6h – 6 hour start delay (light flashes when in operation)
9h – 9 hour start delay (light flashes when in operation)
11
Controls and indicators
ACRYLICS
SYNTHETICS
BUTTON
ON/OFF
BUTTON
CLEAN FILTER
INDICATOR
EMPTY
WATER
INDICATOR
PROGRAMME
SELECTOR
START
BUTTON
START DELAY
BUTTON
TIME TO END DISPLAY
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Opening the door
Pull on handle to open the door.
To restart the dryer, close the door and press
Start.
Filter
IMPORTANT: To maintain the efficiency of the
dryer check that the fluff filter is clean before
each drying cycle.
1. Pull the filter upwards.
2. Open filter as shown.
3. Gently remove lint using a soft brush or
your fingertips.
4. Snap the filter together and push back into
place.
Clean Filter Indicator
The Clean Filter indicator lights when the filter
needs cleaning.
If the laundry is not drying check that the filter is
not clogged.
12
Door and Filter
WARNING!
When the tumble dryer is in use the
drum and door may be VERY HOT.
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The water removed from the laundry during the
drying cycle is collected in a container at the
bottom of the dryer.
When the container is full the Empty Water
indicator on the control panel will light, and the
container MUST be emptied. However, we
recommend that the container is emptied after
each drying cycle.
NOTE: Very little water will collect during the
first few cycles of a new machine as an internal
reservoir is filled first.
To remove the container
1. Gently pull the bottom of the kickplate so
that it unclips from the dryer. The top
section can then be unhinged allowing the
kickplate to be completely removed.
2. Pull firmly on the handgrip and slide the
water container out of the dryer.
Support the container with both hands. When
full, the water container will weigh about 4kg.
3. Open the lid located on the top of the
container and empty the water.
4. Refit the lid and slide the water container
back into position. PUSH FIRMLY INTO
PLACE.
5. Refit the kickplate by engaging the hinges
at the top and 'snapping' the lower clips
into place.
13
Water Container
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Important: Always switch off and remove the plug from the electricity supply
before cleaning the condenser.
To maintain the efficiency of the dryer regularly check that the condenser is clean.
To remove the condenser
1. Remove the kickplate (see page 13).
2. Turn the two locking levers anti-clockwise and pull out the condenser.
3. Pull out the condenser unit.
4. Gently remove any dust or fluff with a cloth,
then wash the unit by holding it under a
running tap turning it so that water flows
between the plates, to remove any dust or
fluff.
5. Refit the condenser ensuring it is in the
correct way (as indicated by the arrow) and
pushed firmly into place. Lock the two levers
by turning them clockwise.
6. Refit the kickplate.
The Sensor Dry machine gives many options
for drying the laundry to suit all
circumstances.
Note: The sensor may not detect a small load
of small articles. For small loads and separate
items or pre-dried fabrics with low moisture
14
Condenser
Selecting the
Programme
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content, use the timed programmes. Set the programme between 30 and 75
minutes depending on the load size and dryness required, and select high or
low heat depending upon the fabric type.
If the sensor does not detect the item the dryer will only operate for 10
minutes before going into cooldown.
If the load is too large or too wet to tumble dry the dryer will automatically
go into cooldown after 180 minutes.
The table below lists the programmes and the function of each programme.
15
Programme
Bone Dry
Extra Dry
Cupboard Dry
Iron Dry
Wool
Fast Iron
120'
75'
60'
45'
30'
Refresh
Description
Select the degree of dryness that you require.
This ranges from Bone Dry for bath towels and
bathrobes, through Cupboard Dry for items that will be
put away without ironing, to the programme that
leaves the laundry suitable for ironing.
A gentle programme specially created to get woollens
softer after air-drying.
This delicate warm air cycle, lasting 12 minutes, can
also be used to get woollens 'refreshed' after being
stored in the wardrobe.
The Fast Iron programme provides a conditioning and
anticrease function. The dryer will heat the load for
9 minutes followed by a 3 minute cool down period
and is especially good for garments which may have
been left for some time prior to ironing, in a linen
basket for example. Garments may also become
stiffened when dried outside on a washing line or
inside on radiators. The Fast Iron process relaxes the
creases in the fabric making ironing quicker and easier.
120 minutes of drying
75 minutes of drying
60 minutes of drying
45 minutes of drying
30 minutes of drying
Tumbling of laundry in cool air
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1. Open the door and load the drum with laundry. Ensure that garments do
not hinder closure of the door.
2. Gently close the door pushing it slowly until you hear the door 'click'
shut.
3. Press the On/Off button to switch on the dryer. The indicator will light up
and the START indicator will flash.
4. Turn the Programme Selector dial to select the required drying program
(see Programme Guide).
5. If drying synthetics, acrylics or delicate items, press the Acrylics Synthetics
button to reduce the heat level.
The light above the push button will light up when the machine is in low
heat setting. To deselect this status when the drying cycle has started it is
necessary to reset the machine.
6. Press the Start button. The dryer will start automatically and the START
indicator will be continuously lit.
7. The Start Delay display will show the drying progress in terms of time
remaining.
8. If the door is opened during the programme to check the laundry, it is
necessary to press Start to recommence drying after the door has been
closed.
9. When the 15' indicator is lit the machine will enter the cool down phase,
the clothes will be tumbled in cool air allowing the load to cool down.
10. When the programme is complete the STOP indicator will light.
Cancelling and resetting the
programme
To cancel a programme press the Start button for 5 seconds. The machine will
indicate that it has been reset by the START indicator flashing. It is possible to
change the programme within the first 10 minutes without using the cancel
and reset function.
Start Delay
The Start Delay Function allows the user to delay the start of the drying cycle
by 6 or 9 hours.
When the function is first selected the display will show a delay of 6 hours, a
subsequent press of the button will increase the delay to 9 hours.
16
Operation
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To commence the programme press Start and the
appliance will complete the drying cycle at the
end of this time. The 6 or 9 hour indicator light
will flash to indicate that the start delay is in
progress.
Cleaning the dryer
● Clean the filter and empty the water
container after every drying cycle.
● Regularly clean the condenser.
● After each period of use, wipe the inside of
the drum and leave the door open for a
while to allow circulation of air to dry it.
● Wipe the outside of the machine and the
door with a soft cloth.
● DO NOT use abrasive pads or cleaning
agents.
● To prevent the door sticking or the build up
of fluff periodically clean the inner door and
gasket with a damp cloth.
Technical specifications
Drum capacity 115 litres
Maximum load 7 kg
Height 85cm
Width 60cm
Depth 60cm
Energy Label Band C
17
IMPORTANT
Always switch
off and remove
the plug from
the electricity
supply before
cleaning this
appliance.
For electrical data
refer to the
rating label on
the front of the
dryer cabinet
(with the door
open).
Cleaning and Routine
Maintenance
WARNING!
The drum, door
and load may be
very hot.
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What might be the cause of...
Defects you can remedy yourself
Before calling GIAS Service for technical advice please run through the
following checklist. A charge will be made if the machine is found to be
working or has been installed incorrectly or used incorrectly. If the problem
persists after completing the recommended checks, please call GIAS Service,
they may be able to assist you over the telephone.
Drying time is too long/clothes are not dry enough…
● Have you selected the correct drying time/programme?
● Were the clothes too wet? Were the clothes thoroughly wrung or spin-
dried?
● Does the filter need cleaning?
● Does the condenser need cleaning?
● Is the dryer overloaded?
● Are the inlets, outlets and base of the dryer free from obstructions?
● Has the Acrylics Synthetics option been selected from a previous cycle?
The dryer does not operate…
● Is there a working electricity supply to the dryer? Check using another
appliance such as a table lamp.
● Is the plug properly connected to the mains supply?
● Is there a power failure?
● Has the fuse blown?
● Is the door fully closed?
● Is the dryer switched on, both at the mains supply and at the machine?
● Has the drying time or the programme been selected?
● Has the machine been switched on again after opening the door?
● Has the dryer stopped operating because the water tray is full and needs
emptying?
The dryer is noisy…
● Switch off the dryer and contact GIAS Service for advice.
The Clean Filter Indicator is on…
● Does the filter need cleaning?
● Does the condenser need cleaning?
Empty Water Indicator is on…
● Does the water container need emptying?
18
Troubleshooting
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Note:
If the supply cord on this appliance is damaged, it must be replaced by a
special cord which is only available from GIAS Service or an authorised Candy
Dealer.
Should there still be a problem with your dryer after completing all the
recommended checks, please call the national GIAS Service number for advice.
They may be able to assist you over the telephone or arrange for a suitable
appointment for an engineer to call under the terms of your guarantee.
However, a charge may be made if any of the following applies to your
machine:
● Is found to be in working order.
● Has not been installed in accordance with the installation instructions.
● Has been used incorrectly.
CANDY Spares
Always use genuine Candy spares, available direct from GIAS Service.
19
Customer Service
GIAS Service - Tel: 08705 400 600
Support Service for Eire - Tel: 018301 666
Candy Spares Service
Tel: 01204 556111
40003901Eng.qxd 28/09/2005 12:36 Page 19
GIAS Service
For service and repairs call your local engineer on
our national number.
Your Guarantee
For a period of one year from the date of
purchase the appliance is covered by a guarantee
which allows you to call GIAS Service free of
charge.
Remember to send off the guarantee certificate
for validation within 10 days of the date of
purchase.
You should retain the receipt issued by the
retailer when you purchased the machine to show
to the call out engineer, should you need to
consult one.
If your appliance shows signs of a defect or is not
working properly, before you contact GIAS Service
we recommend you carry out the checks detailed
within the Troubleshooting section.
If the problem with the appliance persists after
completing all the recommended checks, please
dial the GIAS Service number.
You will be connected directly to GIAS. It is
important you tell the GIAS advisor your
product's model number and serial number,
20
Phone GIAS on
08705 400 600
Eire-018301 666
40003901Eng.qxd 28/09/2005 12:36 Page 20
which you will find on the rating label (16
characters, beginning with the number 3), found
on the front of the appliance (door area). By
doing this, your enquiry will be responded to
more efficiently.
Candy guarantees all parts of this product for 5
years from the date of purchase. During that time
Candy will replace or repair all defective parts
free of charge, except for parts subject to fair
wear and tear such as belts. The call out fee and
labour costs are chargeable after the first 12
months. To qualify for benefits under the
guarantee, you must be able to provide proof of
date of purchase and the appliance must have
been installed and used in accordance with the
instructions described in this manual.
Consequential losses and accidental damage to
the machine is not covered by the guarantee.
Candy cannot be responsible for the results of
using this machine for any purposes other than
those described in this manual.
This guarantee does not affect your statutory or
common law rights.
Note: If repair work has been completed by an
unauthorised engineer the product guarantee
may become invalid.
21
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The manufacturer declines all responsibility in the
event of any printing mistakes in this booklet.
The manufacturer also reserves the right to make
appropriate modifications to its products without
changing the essential characteristics.
40003901
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