Candy CBWM 916TWH User Manual [EN]

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Thank-you for choosing a Candy washing machine. We are confident it will loyally assist you in safely washing your clothes, even delicates, day after day.

You can register your product at www.registercandy.com to gain faster access to supplementary services solely reserved to our most loyal customers.

Carefully read this manual for correct and safe appliance use and for helpful tips on efficient maintenance.

Only use the washing machine after carefully reading these instructions. We recommend you always keep this manual on hand and in good condition for any future owners.

Please check that the appliance is delivered with this instruction manual, warranty certificate, service centre address and energy efficiency label. Also check that plugs, drain hose support hook and liquid detergent or bleach tray (only on some models) are included. We recommend you keep all these components.

On receipt of your appliance please check it carefully for damage. Any damage found must be reported to the delivery driver immediately. Alternatively damage found must be reported to the retailer within 2 days of receipt.

Each product is identified by a unique 16character code, also called the “serial number”, printed on the sticker. This can be found inside the door opening. This code is a unique code for your product that you will need to register the product warranty, or if you need to contact the Customer Service Centre.

This appliance is marked according to the European directive 2012/19/EU on Waste Electrical and Electronic Equipment (WEEE).

WEEE contains both polluting substances (which can cause negative consequences for the environment) and basic components (which can be re-used). It is important to have WEEE subjected to specific treatments, in order to remove and dispose properly all pollutants, and recover and recycle all materials. Individuals can play an important role in ensuring that WEEE does not become an environmental issue; it is essential to follow some basic rules:

! WEEE should not be treated as household

waste;

! WEEE should be handed over to the relevant

collection points managed by the municipality or by registered companies. In many countries, for large WEEE, home collection could be present.

In many countries, when you buy a new appliance, the old one may be returned to the retailer who has to collect it free of charge on a one-to-one basis, as long as the equipment is of equivalent type and has the same functions as the supplied equipment.

1. GENERAL SAFETY RULES

2. INSTALLATION

3. PRACTICAL TIPS

4. MAINTENANCE AND CLEANING

5. QUICK USER GUIDE

6. CONTROLS AND PROGRAMS

THROUBLESHOOTING AND WARRANTY

Environmental conditions

Contents

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1. GENERAL SAFETY RULES

! This appliances is intended to

be used in household and similar applications such as:

- Staff kitchen areas in shops, offices and other working environments;

- Farm houses;

- By clients in hotels, motels and other residential type environments;

- Bed and breakfast type environments.

A different use of this appliance from household environment or from typical housekeeping functions, as commercial use by expert or trained users, is excluded even in the above applications. If the appliance is used in a manner inconsistent with this it may reduce the life of the appliance and may void the manufacturer’s warranty. Any damage to the appliance or other damage or loss arising through use that is not consistent with domestic or household use (even if located in a domestic or household environment) shall not be accepted by the manufacturer to the fullest extent permitted by law.

! This appliance can be used by

children aged from 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance

in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.

! Children should be supervised

to ensure that they do not play with the appliance.

! Children of less than 3 years

should be kept away unless continuously supervised.

! If the supply cord is damaged, it

must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

! Only use the hose-sets

supplied with the appliance for the water supply connection (do not reuse old hose-sets).

! Water pressure must be between

0.05 MPa and 0.8 MPa.

! Make sure carpets or rugs do

not obstruct the base or any of the ventilation openings.

! The OFF condition is reached

placing the reference mark on the programmes control/knob in the vertical position. Any other different position of such control sets the machine in ON condition (only for models with programmes knob).

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! After installation, the appliance

must be positioned so that the plug is accessible.

! The maximum load capacity of

dry clothes depends on the model used (see control panel).

! To consult the product technical

specification please refer to the manufacturer website.

! Before cleaning or maintaining

the washing machine, unplug the appliance and turn off the water tap.

! Make sure the electrical system

earthed

. Otherwise, seek

qualified professional assistance.

! Please do not use converters,

multiple sockets or extension cords.

! Make sure there is no water in

the drum before opening the door.

! Do not pull on the power cord

or appliance to unplug the machine.

! Do not expose the washing

machine to rain, direct sunlight or other weather elements. Protect from possible freezing.

! When moving, do not lift the

washing machine by the knobs or detergent drawer; during transport, never rest the door on the trolley. We recommend two people lift the washing machine.

! In the event of fault and/or

malfunction, turn off the washing machine, close the water tap and do not tamper with the appliance. Immediately contact the Customer Service Centre and only use original spare parts. Failure to observe these instruction may jeopardise appliance safety.

By placing the

mark on this product, we are confirming compliance to all relevant European safety, health and environmental requirements which are applicable in legislation for this product.

Safety instructions

WARNING:

water may reach very high temperatures during the wash cycle.

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2. INSTALLATION

! Release the power chord and

drain hose from the securing clip at the rear of the machine.

! Remove the 2 or 4 transportation

screws (A) on the back and remove the 2 or 4 flat washers, rubber bungs and plastic spacer tubes (B) as illustrated in figure 1.

! If the washing machine is built-in,

unscrew the 3 or 4 transportation screws (A) and remove the 3 or 4 flat washers, rubber bungs and plastic spacer tubes (B).

During the removal of the screws occasionally spacer tubes fall inside the product, these can be remove by tilting the product forward and recovering them from the floor or inside the base of the machine.

! Cover the open transportation

screw holes with the 2 or 4 plastic caps included in the instruction bag.

Place the corrugated plastic sheet, found on top of the appliance during the unpacking process, into the base of the appliance as shown in figure 2 (according to the model, consider version A, B or C).

WARNING:

keep packaging materials away from children.

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! Position the template onto the

reverse of the furniture door. It is possible to mount the hinges and closure magnet on the right or left-hand side depending on your requirements. Mark the screw hole positions, then drill out these positions.

! Fix the hinges in place with the

4 screws provided (A).

! Fix the magnet (B) in place

using screw (C).

! Mount the plate (D) on the right

or left-hand side, depending on your installation requirements. Place the plastic support (E) under the plate and fix it in position with screw (F).

! Snap mount cap (G) in the

lower position.

Instructions for mounting the furniture door

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! Mount the furniture door to the

front of the washer using the hinges. Place the spacers under the hinges (I) and then fix in position with screw (H).

! Slide the washer into an

opening of the size indicated in the diagram opposite. A furniture plinth may be run across the front of the appliance, but its height will be dictated by the height the washer is set at.

! The 4 adjustable feet allow the

height of the washer to be adjusted from 820 mm to a maximum of 840 mm. To adjust the height, you should remove the nuts fitted to each foot and replace these with the 5 mm nuts supplied. Raise the feet to your desired height and then fully tighten the lock nut to the base of the washer.

570

596

600

min.

600

820 min.

825 min.

We suggest mounting the furniture door so that it opens towards the left, which is the same direction as the porthole door. This will leave more space when you are loading washing into the appliance.

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! Connect the water hose to the water

supply tap (fig. 3) only using the hose supplied with the appliance (do not reuse old hose-sets).

! Some models may include one or more of

the following features:

! HOT&COLD (fig. 4):

water mains connection settings with hot and cold water for higher energy savings. Connect the grey tube to the cold water tap and the red one to the hot water tap. The machine can be connected to the cold water tap only: in this case, some programs may start a few minutes later.

! AQUASTOP (fig. 5):

a device located on the supply tube that stops water flow if the tube deteriorates; in this case, a red mark will appear in the window “A” and the tube must be replaced. To unscrew the nut, press the one-way lock device "B".

! AQUAPROTECT – SUPPLY TUBE WITH

GUARD (fig. 6):

Should water leak from the primary internal tube "A", the transparent containment sheath "B" will contain water to permit the washing cycle to complete. At the end of the cycle, contact the Customer Service Centre to replace the supply tube.

! The washing machine should be installed

in its final position such that the water fill hose is not kinked or trapped. The corrugated drain hose should be inserted into suitable drain pipe of between 50 cm and 85 cm height above the floor using the curved drain hose support. If an under sink connection is used the drain hose must be routed above the sink overfill opening to prevent back siphoning. Care must be taken to avoid kinking or trapping the drain hose (fig. 7).

min 50 cm max 85 cm

+2,6 mt

max

max 100 cm

min 4 cm

Hydraulic connections

Setting

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! Level the appliance using the feet as

illustrated in figure 8: a. turn the nut clockwise to release the

screw;

b. rotate the foot to raise or lower it until it

touches to the floor;

c. lock the foot, screwing in the nut, until it

tightens against to the bottom of the washing machine.

! Plug in the appliance.

The detergent draw is split into 3 compartments as illustrated in figure 9:

! compartment "1": for prewash detergent; ! compartment “ ”: for special additives,

softeners, starch fragrances, etc.;

! compartment "2": for washing detergent.

A liquid detergent cup is also included IN SOME MODELS (fig. 10). To use it, place it

in compartment "2". This way, liquid detergent will only enter the drum at the right time. The cup can also be used for bleach when the “Rinse” program is selected.

WARNING: contact the Customer Service Centre should the power cord need replacement.

Detergent drawer

WARNING: only use liquid products; the washing machine is set to automatically dose additives at each cycle during the last rinse.

WARNING: some detergents are not designed for use in the dispenser drawer but are supplied with their own dispenser that is placed in the drum directly.

WARNING: installation faults are not covered by the manufacturers warranty.

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3. PRACTICAL TIPS

WARNING: when sorting laundry, make sure:

- have eliminated metallic objects such as hair clips, pins, coins, from laundry;

- to have buttoned pillow cases, closed zips, tied loose belts and long robe ribbons;

- to have removed rollers, hooks or clips from curtains;

- to have carefully read clothing washing labels;

- to have removed any persistent stains using specific detergents.

! When washing rugs, bedcovers or other

heavy clothing, we recommend you avoid the spinning cycle.

! To wash wool, make sure the item can be

machine washed and marked by the “Pure virgin wool” symbol with the “Does not mat” or “Machine washable” label.

A guide environmentally friendly and economic use of your appliance.

Maximise The Load Size

! Achieve the best use of energy, water,

detergent and time by using the recommended maximum load size. Save up to 50% energy by washing a full load instead of 2 half loads.

Do you need to pre-wash?

! For heavily soiled laundry only!

SAVE detergent, time, water and between 5 to 15% energy consumption by NOT selecting Prewash for slight to normally soiled laundry.

Is a hot wash required?

! Pretreat stains with stain remover or soak

dried in stains in water before washing to reduce the necessity of a hot wash programme. Save up to 50% energy by using a 60°C wash programme.

Following is a quick guide with tips and recommendations on detergent use at the various temperatures. In any case, always read the instructions on the detergent for correct use and doses.

Load tips

Helpful suggestions for the user

When washing heavily soiled whites, we recommend using cotton programs of 60°C or above and a

normal washing powder (heavy duty) that contains bleaching agents that at medium/high temperatures provide excellent results.

For washes between 40°C and 60°C the type of detergent used needs to be appropriate for the type of fabric and level of soiling. Normal powders are suitable for “white” or colour fast fabrics with high soiling, while liquid detergents or “colour protecting” powders are suitable for coloured fabrics with light levels of soiling.

For washing at temperatures below 40°C we recommend the use of liquid

detergents or detergents specifically labeled as suitable for low temperature washing.

For washing wool or silk, only use detergents specifically formulated for these fabrics.

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4. MAINTENANCE AND CLEANING

To clean the washing machine exterior, use a damp cloth, avoiding abrasives, alcohol and/or solvents. To maintain a good wash performance we recommend that the soap drawer and pump filters are regularly cleaned. A monthly service wash, using a proprietary cleaner is also recommended.

! We recommend you clean the drawer to

avoid accumulating detergent and additive residue.

! To do this, extract the drawer using slight

force, clean it with running water and reinsert it in its housing.

! Ensure the siphon cap is correctly

refitted.

! The washing machine comes with a

special filter able to trap large residue, such as buttons or coins, which could clog the drain.

! Only available on certain models: pull out

the corrugated hose, remove the stopper and drain the water into a container.

! Ensure all the water has been emptied

from the drum.

! Before unscrewing the filter, we

recommend you place an absorbent cloth under it to keep the floor dry. A small amount of water will come out of the filter as you remove it - this is normal.

! Turn the filter counter-clockwise to the

limit stop.

! Remove and clean the filter; when

finished, replace it turning it clockwise. The filter handle will be locked when it is not possible to turn any further and the handle is horizontal. Smearing a small amount of liquid soap on the filter seal will help refitting.

! Repeat the previous steps in reverse

order to reassemble all parts.

! Should the washing machine be stored in

an unheated room for a long period of time, drain all water from tubes.

! Unplug the washing machine.

! Detach the tube from the drainage

system and clip on the rear of the machine and lower it, fully draining water into a bowl.

! Secure the drain tube with the drainage

system and clip on the rear of the machine when finished.

! Keep the door glass and gasket clean.

Drawer cleaning

Filter cleaning

Suggestions for moves or prolonged disuse

The manufacturers warranty only covers faults within the product of a mechanical or electrical nature. Faults caused by handling, installation or miss use are not covered and may incur a charge for any repair visit to resolve.

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5. QUICK USER GUIDE

This washing machine automatically adjusts the level of the water to the type and quantity of washing. This system gives a reduction in energy consumption and a saving in washing times.

! Turn on the washing machine and select

the required program.

! Adjust the washing temperature if

necessary and press the required "option" buttons.

! Press the START/PAUSE button to start

washing.

Should power go out when the washing machine is running, a special memory saves the settings and, when power returns, the machine resumes the cycle from where it left off.

! At the end of the programme, the

message "End" will appear on the display or, on some models, all wash stage indicator lights will turn on.

! Turn off the washing machine.

For any type of wash, see the program table and follow the operating sequence as indicated.

Water pressure:

min 0.05 Mpa / max 0.8 Mpa (0.05 MPa dispenses approximately 1 litre of water in 10 seconds)

Spin r.p.m.: See rating plate.

Power input / Power current fuse amp / Supply voltage: See rating plate.

6. CONTROLS AND PROGRAMS

GFHCED

Programme selector with OFF position

START/PAUSE button

DELAY START button

OPTIONS button

RAPID / STAIN LEVEL button

TEMPERATURE SELECTION button

SPIN SPEED button

NIGHT & DAY button

F+G

KEY LOCK

Digital display

DOOR LOCKED indicator light Program selection

Wait until the DOOR LOCKED light has gone out before opening the door.

Technical data

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! Press the START/PAUSE button to start

the selected cycle.

! Once a programme is selected the

programme selector remains stationary on the selected programme till cycle ends.

! "End" will appear in the display at the

end of the program and the DOOR LOCKED light will go off, it is now possible to open the door.

! Switch off the washing machine by

turning the selector to OFF.

! Press to start the selected cycle.

ADD OR REMOVE ITEMS AFTER THE PROGRAMMES HAS STARTED (PAUSE)

! Press and hold the START/PAUSE

button for about 2 seconds (some indicator light and the time remaining indicator will flash, showing that the machine has been paused).

! Wait until the DOOR LOCKED light has

gone out before opening the door.

! After you have added or removed items,

close the door and press the START/PAUSE button (the programme will start from where it left off).

CANCELLING THE PROGRAMME

! To cancel the programme, set the

selector to the OFF position.

! Wait 2 minutes until the safety device

unlocks the door.

! This button allows you to pre-programme

the wash cycle to delay the start of the cycle for up to 24 hours.

WARNING: Don’t touch the display while inserting the plug because the machines calibrates the systems during the first seconds: touching the display, the machine couldn’t work property. In this case, remove the plug and repeat the operation.

PROGRAMME selector with OFF position

When the programme selector is turned the display lights up to show the settings for the programme selected. For energy saving, at the end of the cycle or with an inactivity period, the display level contrast will decrease.

N.B.: To switch the machine off, turn the programme selector to the OFF position.

The programme selector must be returned to the OFF position at the end of each cycle or when starting a subsequent wash cycle prior to the next programme being selected and started.

START/PAUSE button

Close the door BEFORE selecting the button START/PAUSE.

When the START/PAUSE button has been pressed, the appliance can take few seconds before it starts working.

Before you open the door, please check water level is below the door opening to avoid flooding.

DELAY START button

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! To delay the start use the following

procedure:

- Select the required programme.

- Press the delay start button once to activate it (h00 appears on the display) and then press it again to set a 1 hour delay (h01 appears on the display). The pre-set delay increases by 1 hour each time the button is pressed, until h24 appears on the display, at which point pressing the button again will reset the delay start to zero.

- Confirm by pressing the START/PAUSE button. The delay countdown will begin and when it has finished the programme will start automatically.

! It is possible to cancel the delay start by

turning the programme selector to OFF.

If there is any break in the power supply while the machine is operating, a special memory stores the selected programme and, when the power is restored, it continues where it left OFF.

This button allows you to choose between three different options:

- PREWASHING

! This option allows you to make a prewash

and it is particularly useful for heavily soiled loads (can be used only on some programmes as shown in the table of programmes).

! We recommend you use only 20% of the

recommended quantities shown on the detergent pack.

- AQUAPLUS

! This option (available only in some

programmes) allows you to wash the load in a much larger quantity of water and this, together with the new combined action of the drum rotation cycles, where water is filled and emptied, will give you garments which have been cleaned and rinsed to perfection so that the detergent dissolves completely, ensuring an efficient cleaning action.

! This function is for the people with

delicate and sensitive skin.

! This function can be used for children’s

items and for washing of very dirty items, for which you are required to use a lot of detergent, or for washing of Towels whose fibres have the tendency to hold the detergent.

- HYGIENE +

Activated when you set 60°C of temperature. This option allows deep cleaning of your clothes by maintaining the same temperature for the whole wash.

This button allows you to choose between two different options, depending on the selected programme.

- RAPID

The button becomes active when you select the RAPID (14/30/44 Min.) programme on the knob and allows you to select one of three durations indicated.

- STAIN LEVEL button

! Once the programme has been selected

the wash time set for that programme will be automatically shown.

The following options must be selected before pressing the START/PAUSE button.

OPTIONS button

If an option is selected that is not compatible with the selected programme then the option indicator light first flashes and then goes off.

RAPID / STAIN LEVEL button

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! This option allows you to choose between

3 levels of wash intensity modifying the length of the programme, depending on how much the fabrics are soiled (can only be used on some programmes as shown in the table of programmes).

! This button allows you to change the

temperature of the wash cycles.

! It is not possible to raise the temperature

over the maximum allowed for the programme, in order to protect the fabrics.

! If you want carry out a cold wash all the

indicators must be off.

! By pressing this button, it is possible to

reduce the maximum speed, and if you wish, the spin cycle can be cancelled.

! If the label does not indicate specific

information, it is possible to use the maximum spin expected in the program.

! To reactivate the spin cycle press the

button until you reach the spin speed you would like to set.

! It is possible to modify the spin speed

without pausing the machine.

! This option reduces the intermediate spin

speed to 400 rpm, where applicable, increase the water level during rinsing and keep the laundry immersed in water after the final rinse, in order to spread the fiber perfectly.

! During the phase in which the water is

held in the tub, the relevant indicator light blink to show that the machine is at a standstill.

! Deselect the option to end the cycle with

a spin dry (which may be reduced or cancelled using the appropriate button) and emptying phase.

! Thanks to electronic control, the water in

the intermediate phases is emptied silently, making this option very useful for washing at night.

! Pressing simultaneously the buttons

TEMPERATURE SELECTION and SPIN SPEED for about 3 seconds, the

machine allows you to lock the keys. In this way, you can avoid making accidental or unwanted changes if a button on the display is pressed accidently during a cycle.

! The key lock can be simply cancelled by

pressing the two buttons simultaneously again or turning off the appliance.

TEMPERATURE SELECTION button

SPIN SPEED button

To prevent damage to the fabrics, it is not possible to increase the speed over the maximum allowed for the programme.

An over dosing of detergent can cause excessive foaming. If the appliance detects the presence of excessive foam, it may exclude the spinning phase or extend the duration of the program and increase water consumption.

The machine is fitted with a special electronic device, which prevents the spin cycle should the load be unbalanced. This reduces the noise and vibration in the machine and so prolongs the life of your machine.

NIGHT & DAY button

KEY LOCK

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The display’s indicator system allows you to be constantly informed about the status of the machine.

3 2 4 97 8 5 6

1) DOOR LOCKED INDICATOR LIGHT

! The indicator light is illuminated when the

door is fully closed.

! When START/PAUSE is pressed on

the machine with the door closed, the indicator will flash momentarily and then illuminate.

! Wait until the DOOR LOCKED light has

gone out before opening the door.

2) SPIN SPEED

This show the spin speed of the selected programme that can be changed or omitted by the relevant button.

3) WASH TEMPERATURE INDICATOR LIGHTS

This shows the washing temperature of the selected programme that can be changed (where allowed) by the relevant button. If you want carry out a cold wash all the indicators must be off.

4) CYCLE DURATION

! When a programme is selected the

display automatically shows the cycle duration, which can vary, depending on the options selected.

! Once the programme has started you will

be kept informed constantly of the time remaining to the end of the wash.

! The appliance calculates the time to the

end of the selected programme based upon a standard loading, during the cycle, the appliance corrects the time to that applicable to the size and composition of the load.

5) STAIN LEVEL INDICATORS LIGHTS

! Once the programme has been selected,

the indicator light will automatically show the stain level set for that programme.

! Selecting a different stain level the

relevant indicator will light up.

6) OPTIONS INDICATOR LIGHTS

The indicator lights show the option that can be selected by the relevant button.

7) KEY LOCK INDICATOR LIGHT

The indicator light show that the keys are locked.

8) WI-FI (some models only)

! In the models with the Wi-Fi option, the

icon indicates that the Wi-Fi system is working.

Digital Display

Close the door BEFORE selecting the START/PAUSE button.

If the door is not properly closed, the light will continue to flash for about 7 seconds, after which the start command will be automatically delete. In this case, close the door in the proper way and press the START/PAUSE button.

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! For all the information about the

functionality and the instructions for an easy configuration of the Wi-Fi, please refer to the "Download" section on

http://simplyfiservice.candy-hoover.com.

9) Kg Check (function active only on certain programmes)

! During the first minutes of the cycle, the

"Kg Check" indicator remain on while the intelligent sensor will weigh the laundry and adjust the cycle time, water and electricity consumption accordingly.

! Through every wash phase "Kg Check"

allows to monitor information on the wash load in the drum and in the first minutes of the wash it:

- adjusts the amount of water required;

- determines the length of the wash cycle;

- controls rinsing according to the type of fabric selected to be washed it;

- adjusts the rhythm of drum rotation for the type of fabric being washed;

- recognizes the presence of lather, increasing, if necessary, the amount of water during rinsing;

- adjusts the spin speed according to the load, thus avoiding any imbalance.

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PROGRAMME

(MAX.) *

(see control panel)

(MAX.)

2 1

Perfect 20°

5,5 6 7

20°

Coloured 40°

5,5 6 7

40°

Hygiene 60°

5,5 6 7

60°

Perfect Rapid 59 Min.

2 3 3

3,5

40°

14'

1,5

30°

Rapid

14/30/44 Min.

30'

2,5

30°

44'

3,5

40°

Hand/Silk

1 2 2

30°

Wool

1 2 2

40°

Rinse

- - -

Drain + Spin

- - -

Jeans

3 3 3

40°

Shirts

3,5 4 4,5

30°

( )

Delicates

2,5

40°

Mixed

3 4 4,5

5,5

60°

( )

6 8 9

60°

( )

Whites

6 8 9

90°

( )

Table of programmes

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Please read these notes:

* Maximum load capacity of dry clothes,

according to the model used (see control panel).

(Only for models with liquid detergent compartment)

When only a limited number of articles have stains which require treatment with liquid bleaching agents, preliminary removal of stain can be carried out in the washing machine. Pour the bleach into the liquid bleach container, inserted into the compartment marked "2" in the detergent drawer, and set the special programme RINSE. When this phase has terminated, turn the programme selector to the OFF position, add the rest of the fabrics and proceed with a normal wash on the most suitable programme.

( )

Only with PREWASH option selected (programmes with PREWASH option available).

When a programme is selected, on the display is shown the display shows the recommended wash temperature that can be reduced (where allowed) by the relevant button.

For the programmes shown you can adjust the duration and intensity of the wash using the STAIN LEVEL button.

Selecting the RAPID program on the knob, it will be possible to select with the RAPID button, one of the three rapid programs available among 14’, 30’ and 44’.

Steam Function Available

** STANDARD COTTON PROGRAMMES ACCORDING TO (EU) No 1015/2010 and No 1061/2010.

COTTON PROGRAMME WITH A TEMPERATURE OF 60°C.

COTTON PROGRAMME WITH A TEMPERATURE OF 40°C.

These programmes are suitable to clean normally soiled cotton laundry and they are the most efficient programmes in terms of combined energy and water consumptions for washing cotton laundry. These programmes have been developed to be compliant with the temperature on the wash label on the garments and the actual water temperature may slightly differ from the declared temperature of the cycle.

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To clean different types of fabrics and various levels of dirt, the washing machine has specific programs to meet every need of washing (see table of programmes).

Mix Power System +

The washing machine is equipped with an innovative pre-mix of detergent and water. A jet of water under high pressure sprays the mixture directly in the load. In the initial phase of the wash cycle, the high pressure spray facilitate the penetration of the wash solution through the fibres, thoroughly removing dirt ensuring the best wash performance.

The system also delivers the "Mix Power System +", during the rinse, the complete removal of the residues of detergent due to its high pressure water jet, which invests the laundry.

Perfect 20°

This innovative "Mix Power System +" technology, allows you to wash fabrics such as cottons, synthetics and mixed fabrics at 20°C with a performance which is comparable to a 40°C wash. The consumption of this programme is about 50% of a conventional 40°C. Cottons wash. We suggest a wash load equal to 2/3 of the maximum capacity of the machine.

Coloured 40°

This programme allows you to wash different type’s fabrics and different colours all together. The rotation movement of the drum and the water levels are optimized, both during the washing the rinsing phase. The accurate spin action, ensures a reduced formation of creases in the fabrics. Thanks to "Mix Power System +" technology, a complete washing cycle optimization is possible.

Hygiene 60°

Thanks to the "Mix Power System +" technology, this program ensures deep cleaning by optimizing the cycle in terms of temperature and rinses, eliminating allergens and detergent residues. Ideal for sensitive skin. Designed for cotton garments, it provides a 60°C temperature and is recommended for a reduced load.

Perfect Rapid 59 Min.

This specially designed programme maintains the high quality wash performance whilst greatly reducing the wash time. The programme is designed for a reduced load (see table of programmes).

Rapid (14/30/44 Min.)

Washing cycle suggested for low loads and slightly dirty. With this program it is recommended to reduce the quantity of detergent normally used, in order to avoid unnecessary waste. Selecting the RAPID program and acting on the button you can choose one of three programs available.

Hand/Silk

This programme allows a delicate washing cycle for garments specified as "Hand Wash only" and laundry items made from Silk or specified as "Wash as Silk" on the fabric label.

Wool

This program performs a wash cycle dedicated to the wool fabrics that can be washed in a washing machine, or the articles to be washed by hand.

Programmes selection

WARNING:

New coloured garments should be washed separately for at least 5 or 6 washes.

Certain large dark items such as jeans and towels should always be washed separately.

Never mix NON COLOURFAST fabrics.

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Rinse

This program performs 3 rinses with an intermediate spin (which can be reduced or excluded by using the appropriate button) . It is used for rinsing any type of fabric, for example after a wash carried out by hand.

Drain + Spin

The program completes the drain and a maximum spin. It is possible to delete or reduce the spin with the SPIN SPEED button.

Jeans

This program has been designed to have the highest quality cleaning of fabrics such as denim: ideal for removing dirt without affecting the elasticity of the fibers.

Shirts

The washing cycle is optimized to reduce the creation of creases, keeping an excellent washing performance. It is also possible to further reduce the spin speed, to ensure an easier ironing.

Delicates

This program has reduced periods of drum rotation during the cycle and is particularly suitable or washing delicate fabrics. The wash cycle and rinses are carried out with a high level of water to ensure the best performance.

Mixed

The washing and rinsing optimise the speed and rhythm of the drum action and water levels. The gentle spin, ensures a reduced formation of creases in the fabric.

Cottons

This program is suitable to clean normally soiled cotton laundry and it is the most efficient program in terms of combined energy and water consumptions for washing cotton laundry.

Whites

Made to have a perfect washing. The final spin at maximum speed gives more efficient removal.

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7. THROUBLESHOOTING AND WARRANTY

If you believe the washing machine is not working correctly, consult the quick guide provided below which includes some practical tips on how to fix the most common problems.

ERROR CODE FORMAT

Error shown

Possible causes and practical solutions

E2 (with display) 2 flashes of the LEDs (without display)

The machine cannot load water.

Make sure the water supply tap is open.

Make sure the water supply hose isn’t bent, kinked or trapped.

Make sure the drain pipe is at the proper height (see installation section).

Close the water supply tap, unscrew the filler hose from the back of the washing machine and make sure the “anti-sand” filter is clean and not blocked.

E3 (with display) 3 flashes of the LEDs (without display)

The washing machine does not drain water.

Make sure the filter is not clogged.

Make sure the drain hose isn’t bent, kinked or trapped.

Make sure the home drainage system is not blocked and is allowing water to flow through without obstruction. Try to drain the water in the sink.

E4 (with display) 4 flashes of the LEDs (without display)

There is too much foam and/or water.

Ensure the correct amount of detergent is being used and the detergent is designed for use in a washing machine.

E7 (with display) 7 flashes of the LEDs (without display)

Door problem.

Make sure the door is correctly closed. Make sure the clothes inside the drum are not preventing the door from closing fully.

If the door is locked, turn off and unplug the washing machine from the electrical supply socket, wait 2-3 minutes and reopen the door.

Any other code

Turn off and unplug the washing machine, wait a minute. Turn on the machine and restart a program. If the error occurs again contact an Authorised Customer Service Centre directly.

FOR SMART TOUCH MODELS

The Candy simply-Fi app has a Smart Check-up function that allows you to confirm the functionality and status of the product at any time. To use the Candy simply-Fi app you will need an Android smartphone with NFC technology. More info can be found on the App. If the display of the machine is showing an error (by a code or blinking LEDs), you should turn on the App on your Android smartphone, with NFC on. Place your smart phone against the Smart Touch logo on the control panel. You should now be able to read the fault directory to solve the issue.

! Models with a display: the error is shown by a number preceded by the letter “E”

(example: E2 = Error 2).

! Models without display: an error is shown by a sequence of flashes of every LED.

The error code is shown by the number of flashes followed by a pause of 5 seconds (example: two flashes – pause 5 seconds – two flashes – repeating = Error 2).

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OTHER ANOMALIES

Problem

Possible causes and practical solutions

The washing machine does not work / start

Make sure the product is plugged into a working supply socket.

Make sure power is on.

Make sure the wall socket is working, testing it with another appliance such as a lamp.

The door may not be correctly closed: open and close it again.

Check whether the required program was correctly selected and the start button pressed.

Make sure the washing machine is not in pause or time delay mode.

Water leaked on the floor near the washing machine

This may be due to a leak from the seal between the tap, supply hose and fill valve; in this case, replace it and tighten the hose connections correctly.

Make sure the front filter is correctly closed.

The washing machine does not spin

The machine is fitted with a detection system that protects the load and product from damage if the load is not balanced before spinning. This may result in:-

• The machine attempts to balance the load, increasing the time of spin.

• Reduction of the speed of spin to decrease vibrations and noise.

• The spin cycle aborting to protect the machine and load.

If this is experienced remove the load de-tangle it, reload it and restart the spin program.

This could be due to the fact that water has not been completely drained: wait a few minutes. If the problem persists, see Error 3 section.

Some models include a "no spin" function: make sure it is not selected.

Check which options are selected and their effect on the spin cycle.

Excessive detergent can impede the spin cycle, ensure the correct amount of detergent is being used.

Strong vibrations / noises are heard during the spin cycle

The washing machine may not be fully levelled: if necessary, adjust the feet as indicated in the specific section.

Make sure transport screws, rubber bungs and spacer tubes were removed.

Make sure there are no foreign objects inside the drum (coins, hinges, buttons, etc…).

The standard manufacturer warranty covers faults caused by electrical or mechanical faults in the product due to an act or omission of the manufacturer. If a fault is found to be caused by factors outside the product supplied, miss-use or as a result of the instructions on use not being followed, a charge may be applied.

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The use of ecological detergents without phosphates may cause the following effects:

- cloudier rinse drain water: This effect is tied to the suspended zeolites which do not have negative effects on rinse efficiency.

- white powder (zeolites) on laundry at the end of the wash: this is normal, the powder is not absorbed by fabric and does not change its colour. To remove the zeolites, select a rinse programme. In the future consider using slightly less detergent.

- foam in the water at last rinse: this does not necessary indicate poor rinsing. Consider using less detergent in future washes.

- abundant foam: This is often due to the anionic surfactants found in the detergents which are hard to eliminate from laundry.

In this case, do not re-rinse to eliminate

these effects: it will not help at all. We suggest conducting a maintenance wash using a proprietary cleaner.

If the problem persists or if you suspect a malfunction, immediately contact an Authorised Customer Service Centre.

It is always recommended to use original spare parts, that are available at our Authorised Customer Service Centres.

The manufacturer declines all responsibility for any printing errors in the booklet included with this product. Moreover, it also reserves the right to make any changes deemed useful to its products without changing their essential characteristics.

Warranty

The product is guaranteed under the terms and conditions stated on the certificate included with the product. The warranty certificate must be duly filled in and stored, so as to be shown to the Authorised Customer Service Centre in case of need. Proof of purchase must be made available at the time of any warranty related repair.

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