Campbell Hausfeld COM220 User Manual

COM220 Telephone Modem
Revision: 3/07
Copyright © 1997-2007
Campbell Scientific, Inc.

Warranty and Assistance

The COM220 TELEPHONE MODEM is warranted by CAMPBELL SCIENTIFIC, INC. to be free from defects in materials and workmanship under normal use and service for twelve (12) months from date of shipment unless specified otherwise. Batteries have no warranty. CAMPBELL SCIENTIFIC, INC.'s obligation under this warranty is limited to repairing or replacing (at CAMPBELL SCIENTIFIC, INC.'s option) defective products. The customer shall assume all costs of removing, reinstalling, and shipping defective products to CAMPBELL SCIENTIFIC, INC. CAMPBELL SCIENTIFIC, INC. will return such products by surface carrier prepaid. This warranty shall not apply to any CAMPBELL SCIENTIFIC, INC. products which have been subjected to modification, misuse, neglect, accidents of nature, or shipping damage. This warranty is in lieu of all other warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose. CAMPBELL SCIENTIFIC, INC. is not liable for special, indirect, incidental, or consequential damages.
Products may not be returned without prior authorization. The following contact information is for US and International customers residing in countries served by Campbell Scientific, Inc. directly. Affiliate companies handle repairs for customers within their territories. Please visit www.campbellsci.com to determine which Campbell Scientific company serves your country. To obtain a Returned Materials Authorization (RMA), contact CAMPBELL SCIENTIFIC, INC., phone (435) 753-2342. After an applications engineer determines the nature of the problem, an RMA number will be issued. Please write this number clearly on the outside of the shipping container. CAMPBELL SCIENTIFIC's shipping address is:
CAMPBELL SCIENTIFIC, INC.
RMA#_____ 815 West 1800 North Logan, Utah 84321-1784
CAMPBELL SCIENTIFIC, INC. does not accept collect calls.
COM220 Telephone Modem Table of Contents
PDF viewers note: These page numbers refer to the printed version of this document. Use the Adobe Acrobat® bookmarks tab for links to specific sections.
1. Introduction..................................................................1
1.1 General Description..................................................................................1
1.2 Computer Requirements...........................................................................2
2. Specifications ..............................................................3
3. Installation....................................................................3
3.1 Connecting to Datalogger.........................................................................3
3.2 Connecting to Earth Ground.....................................................................4
3.3 Telephone to MD485 or Telephone to RF Systems..................................4
3.4 Telephone Service ....................................................................................4
4. Modem Settings...........................................................6
5. Troubleshooting ..........................................................7
Appendices
A. Changing COM220 Settings................................... A-1
A.1 DIP Switch Settings............................................................................ A-1
A.2 Hayes AT Commands......................................................................... A-2
A.3 Downloading a New Operating System to the COM220.................... A-6
A.4 Program Examples.............................................................................. A-7
A.4.1 ModemCallback Example (for CR1000).................................. A-7
A.4.2 DialModem Example (for CR1000).......................................... A-8
A.4.3 P97 Instruction (for CR10X)..................................................... A-9
A.4.4 Example Programs for Data-Callbacks via a CR1000
Datalogger Router .............................................................. A-11
B. CS I/O Connection................................................... B-1
B.1 CS I/O 9 Pin Connection......................................................................B-1
C. Theory of Operation................................................C-1
C.1 Theory of Operation.............................................................................C-1
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COM220 Telephone Modem Table of Contents
D. FCC Warning to Users of
Class A Computing Devices..............................D-1
E. IC Information..........................................................E-1
List of Figures
1. COM220 DIP Switches.............................................................................. 1
2. COM220 .................................................................................................... 2
3. CR1000 and COM220 Using Remote Telephone Line ............................. 5
4. CR10X with CR10 Wiring Panel and COM220 Using RJ11C
Telephone Jack ....................................................................................... 6
A-1. COM220 to Computer Connection.................................................... A-3
A-2. Device Configuration Screen............................................................. A-4
A-3. Terminal Emulator Screen in Device Configuration .........................A-5
A-4. Send OS Screen in Device Configuration..........................................A-7
B-1. CS I/O Pin Out................................................................................... B-1
List of Tables
1. Dataloggers that Require Direct 12 VDC Connection to COM220........... 4
A-1. Selecting ME Baud-rates via DIP Switches 3 and 4 .......................... A-2
A-2. Maximum Datalogger ME Baud-rate................................................A-2
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COM220 Telephone Modem

1. Introduction

1.1 General Description

The COM220 modem is a selectable-baud-rate modem employing the Hayes AT command set. Its primary use is as a remote site phone modem connected to a CSI datalogger. The modem is powered and enabled by the battery­powered datalogger. When not active, the COM220 draws 100 to 120 µA from the datalogger’s 12 VDC output. During a call, it draws about 30 mA. The COM220 is a replacement for the COM210. However, the COM220 supports both synchronous device communication (SDC) and modem enable (ME) communication, as well as various ME baud rates (9600 to 115200). The default settings for the COM220 at shipping are SDC7, and PakBus ready (see Appendix A for details).
IMPORTANT
The default settings ARE NOT compatible with dataloggers that have non-PakBus operating systems (e.g., CR510, CR10X, CR23X, CR7, CR5000). However, compatibility with non-PakBus dataloggers is easily achieved by changing DIP switch settings (Figure 1). If you want to use the COM220 as a drop-in replacement for the COM210, the COM220 settings should be changed to modem enable (DIP switch 1 open), and 9600 baud (DIP switches 3 and 4 open). In addition, DIP switch 5 must be closed for connection to non-PakBus dataloggers. Instructions for configuring the COM220 are described in Appendix A.
FIGURE 1. COM220 DIP Switches. Five Screws and the Outer Cover
Must be Removed for Access to the DIP Switches.
1
COM220 Telephone Modem
The COM220 is connected to a CSI datalogger by a 9-pin subminiature D cable. This is the same 9-pin CS I/O interface common to all Campbell Scientific dataloggers (except the CR200 series). This is not an RS-232 connection. Appendix B describes the CS I/O interface.
The COM220 can be used as an originate modem at the datalogger site. For non-Pakbus dataloggers (e.g., CR510, CR10X, CR23X), and for older PakBus dataloggers (e.g. CR10XPB, CR23XPB, CR510PB) use Instruction 97 to program the datalogger to originate a call to the computer; refer to your datalogger manual for a detailed description of Instruction 97. For newer Pakbus dataloggers (e.g., CR800, CR1000, CR3000) use the ModemCallback instruction or the DialSequence and DialModem instructions to program the datalogger to originate a call to the computer. Again, refer to your datalogger manual and LoggerNet Help files for detailed descriptions of these instructions. In addition, Appendix A.4 includes sample programs for the P97, ModemCallback, and DialModem instructions.
The COM220 features a built-in speaker to allow monitoring of calling and connection. See Appendix A.2 for the Hayes AT commands that affect the speaker on/off and volume settings.
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FIGURE 2. COM220

1.2 Computer Requirements

A Hayes-compatible modem is used at the computer site with Campbell Scientific computer software to call the datalogger attached to the COM220. The computer’s modem must be configured to the proper settings using a set of modem initialization strings in the software program’s pick list.

2. Specifications

Standards: V.92, K56Flex, V.90, V.34, V.32bis, V32, V23, V22bis, V22,
Registration:
Operating voltage: 12 VDC
Current drain: 100 to 120 µA quiescent; 30 mA active
Communication rate between datalogger and COM220: 9600, 38400,
Operation: Full-duplex over standard analog phone lines
Operating temperature: -25° to +50°C std, -55° to +85°C optional
COM220 Telephone Modem
V.21, B212, B103
FCC US: 3A4M508BSM2-T-W IC 2377 A-SM2TW TBR21
57600, 115200 bps (selected by user)

3. Installation

3.1 Connecting to Datalogger

Dimensions: 6.5” x 1.0” x 2.6” (16.5 x 2.5 x 6.6 cm)
Weight: 0.35 lbs (0.16 kg)
The COM220 is designed to be used with standard analog telephone lines. It will not work with a digital telephone line. Connection to telephone-company­provided coin service (central office implemented systems) is prohibited. Connection to party line service is subject to state tariffs.
Connect the cable from the telephone RJ11C jack to the modem as shown in Figure 4. If the telephone company has not installed surge protection in the telephone line (no RJ11C jack), one must install surge protection (CSI item number 6362 or 4330) and connect the ring and tip terminal blocks as shown in Figure 3.
Current Campbell Scientific dataloggers provide 12 VDC to the COM220 from the CS I/O port via the SC12 cable (Figure 2). Older dataloggers do not provide 12 VDC on their CS I/O port. When used with the older dataloggers listed in Table1, 12 VDC and ground need to be connected via the green power connector on the side of the COM220 (see Figure 4).
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COM220 Telephone Modem

3.2 Connecting to Earth Ground

TABLE 1. Dataloggers that Require Direct
12 VDC Connection to COM220
CR10(X) with silver wiring panel CR10(X) with black CR10 wiring panel (P/N
8032)
21X(L)—serial number 13,442 or lower CR500serial number 1764 or lower CR7—700X serial number 2778 or lower
Connect the green 14 awg grounding wire (provided with the COM220) to the ground terminal (GND) on the COM220 and to the enclosure’s earth ground connection. If the site does not have a grounded enclosure, then connect the ground wire directly to an earth ground connection. The datalogger ground should also be tied to the earth ground.
CAUTION
The modem must be grounded for its transient protection to work.

3.3 Telephone to MD485 or Telephone to RF Systems

Telephone to MD485 or telephone to radio configurations can be utilized for communicating with multiple dataloggers through one telephone line. For telephone to MD485 or telephone to radio communications (with no datalogger router), the COM220 should be set for ME mode. The COM220 and MD485 should be set to the same baud rate. When using a PakBus network with a datalogger configured as a router, the COM220 can be set for SDC7 and the radio for SDC8, or vice versa. Contact a Campbell Scientific Applications Engineer for more information. In addition, Appendix A.4.4 includes example programs for both a router datalogger and a remoter datalogger communicating by telephone to MD485 or telephone to radio.

3.4 Telephone Service

The goal of the telephone company is to provide you with the best service it can. In order to do this, it may occasionally be necessary for them to make changes in their equipment, operations, or procedures. If you have any questions about your telephone line, such as how many pieces of equipment you can connect to it, the telephone company will provide this information upon request. If the telephone company requests information concerning the equipment which you have connected to your telephone line, the FCC registration number and the ringer equivalence number (REN) of the COM220 are listed on its label. Additional technical information from the FCC and IC on the COM220 is available in Appendices D and E, respectively.
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12 34 56 78
SE
1234
DIFF
SE
DIFF
H
L
H
109
5678
L
H
HL
L
11
H
HL
L
COM220 Telephone Modem
POWER IN
GROUND
LUG
G 12V
CAUTION DC ONLY
12VG
CR1000
WIRING PANEL
RS-232 (Not Isolated)
HL
EX1
P2
P1
1412
15 1613
HL
EX2
EX3
G
POWER OUT
G
5V
SW-12
G
12V
COM1
COM2
Tx
Rx Tx Rx Tx Rx Tx Rx
GC1C2C3G
12V
SDM
COM3
COM4
C5
C4
C6C7C8
G
CS I/O
SN:
PERIPHERAL PORT
MADE IN USA
Earth
Ground
Blue = Ring
Burial Phone Cable
Phone Line
Blue/White = Tip
Transient Protector (Model 6362 or 2372-01)
FIGURE 3. CR1000 and COM220 Using Remote Telephone Line
SC12 Cable
5
COM220 Telephone Modem
Telephone Wall Jack
DIFFSEAG H L AG H L AG H L AG GGE3 AG
4 5 6
78 910 1112
CAMPBELL SCIENTIFIC INC.
12 34 56
SE
1 2 3
AG H L AG H L AG H L AG GGE1 E2
DIFF
To Earth
Ground
14 AWG Ground Wire
12V 12V
GGGG
SWITCHED
12V
SWITCHED
12V
EARTH
CONTROL
G 5V5V P1 P2 C8 C7C6C5C4C3 C2 C1
G 12V
POWER
IN
WIRING PANEL NO.
Red
(+12v)
SERIAL I/O
CR10
MADE IN USA
SC12 Cable
Black
(Ground)
FIGURE 4. CR10X with CR10 Wiring Panel and COM220 Using RJ11C Telephone Jack

4. Modem Settings

The COM220 comes from the factory with the appropriate settings for PakBus dataloggers (e.g., CR8x0, CR1000, CR3000, CR10XPB, CR23XPB). It is programmed to answer a call as soon as a call is detected. It is also programmed for Synchronous Device Communication (SDC7). As mentioned in the introduction, these settings must be modified in order to connect to older dataloggers (e.g. CR510, CR10X, CR23X, CR7) with non-PakBus operating systems.
6
COM220 Telephone Modem
You can modify the following COM220 settings with DIP switches:
1) Communication mode (e.g., SDC or Modem Enable)
2) ME baud rate
3) PakBus ready
Additional changes (see examples below) may be modified with Hayes AT commands. Appendix A.2 describes the procedures and commands required to effect the changes described in this section.
Some of the AT command settings one may change are:
Disable auto-answer: This option is used only when the modem is not to answer a call. For example, the COM220 is connected to a telephone line that is to be used part time for voice communication. In this situation it is best to have the datalogger call the computer.
Speaker On/Off and Volume: Default settings have the speaker on only during call establishment and set to a low volume. The speaker may be turned completely off in order to limit the current drain during the connection or so you don’t hear the speaker. It is also possible to set the speaker volume higher, if you want to hear the speaker better than the default low volume setting.
Answer on X
and you only want it to answer after a specified number of rings. For example, the COM220 is sharing a line with people at an office. It can be programmed to only answer after the third ring. If the PC calls when the office is closed and no one answers the phone after three rings, the datalogger will pick it up.
Change telephone system types: Change from the Bell 212A (U.S. and Canada) system to a CCITT V.32 (foreign, 9600 baud) or CCITT V.22 (foreign, 1200 baud) system. This does not mean that the COM220 is tested and approved for all foreign countries.
CITT is an international consultative committee that sets international communications usage standards. V.32 and V.22 are CCITT standards that the COM220 meets.

5. Troubleshooting

When the Campbell Scientific software cannot establish a link to a remote datalogger that is connected to a COM220, check the following:
1) Verify that the modem initialization settings on yo ur computer are correct
for your specific calling modem (i.e., the modem attached to your computer). See the calling modem’s software manual and/or help screens for more information.
th
ring: This option is used when the modem is sharing a line
2) If using a non-PakBus datalogger (e.g., CR510, CR10X, CR23X, CR7,
CR5000 with array-based operating system), verify that DIP switch 5 on the COM220 is in the CLOSED position. For PakBus dataloggers (e.g., CR800, CR850, CR1000, CR3000, CR10XPB, CR23XPB, CR510PB), DIP switch 5 should be open. See Appendix A.1 for details.
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