The lightning flash with arrowhead, within
an equilateral triangle, is intended to alert
the user of the presence of uninsulated
“dangerous voltage” within a product’s enclosure that may be of sufficient magnitude
to constitute the risk of electric shock to
persons.
WARNING
SHOCK HAZARD
DO NOT OPEN
TO PREVENT THE RISK OF ELECTRIC
SHOCK, DO NOT REMOVE SUBWOOFER’S COVER. NO USER-SERVICEABLE
PARTS INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL.
AVIS
RISQUE DE CHOC ELECTRIQUE
NE PAS OUVRIR
POUR EVITER TOUT RISQUE DE CHOC
ELECTRIQUE, NE PAS DEMONTER LE
COUVERCLE DU HAUT PARLEUR.
AUCUN ENTRETIEN DES PIECES
INTERIEURES N’EST REQUIS.TOUT
SERVICE D’ENTRETIEN NE DOIT ETRE
EFFECTUE QUE PAR DU PERSONNEL
D’ENTRETIEN QUALIFIE.
The exclamation point within an equilateral
triangle is intended to alert the user of the
presence of important operating and maintenance (servicing) instructions in the literature accompanying this product.
This product conforms to the following
Compliance
Council Directive:
❑ Directive 89/ 336/ EEC, 92/ 31/ EEC
(EMC), 73/23/EEC (LVD)
Any changes or modifications not
expressly approved by the grantee of this
device could void the user’s authority to
operate the device.
The serial number for the
is located on the subwoofer. Please
write this number down and keep it in a
secure area. This is for your security.
Modifications
WARNING: To prevent
fire or shock hazard, do
not expose this appliance
to rain or moisture.
Important Notice
SoundWorks
READ AND HEED IMPORTANT SAFETY WARNING
ON BOTTOM OF SUBWOOFER ENCLOSURE
CAUTION: TO PREVENT ELECTRIC
SHOCK, MATCH WIDE BLADE OF PLUG
TO WIDE SLOT, INSERT FULLY.
ATTENTION:POUR EVITER LES CHOCS
ELECTRIQUES, INTRODUIRE LA LAME LA PLUS
LARGE DE LA FICHE DANS LA BORNE
CORRESPONDANTE DE LA PRISE ET POUSSER
JUSQU’AU FOND.
i
Page 3
IMPORTANT SAFETY INSTRUCTIONS
READ INSTRUCTIONS - All safety and op-
erating instructions should be read before
the
SoundWorks
ellite system is operated.
RETAIN INSTRUCTIONS - The safety and
operating instructions should be retained
for future reference.
HEED WARNINGS - All warnings on the
subwoofer and in the operating instructions should be adhered to.
FOLLOW INSTRUCTIONS - All operating
and use instructions should be followed.
CLEANING - Unplug the subwoofer from the
wall outlet or other power source before
cleaning. Do not use liquid cleaners or
aerosol cleaners. Use a damp cloth for
cleaning.
ATTACHMENTS - Do not use attachments
not recommended by Cambridge
SoundWorks as they may cause hazards.
WATER AND MOISTURE - Do not use the
subwoofer near water—for example, near
a bath tub, wash bowl, kitchen sink, or
laundry tub; in a wet basement; or near a
swimming pool; and the like.
ACCESSORIES - Do not place the
SoundWorks
stand, tripod, bracket, or table. The subwoofer or satellites may fall, causing serious injury to a child or adult, and serious
damage to the product. Use only with a
cart, stand, tripod, bracket, or table recommended by Cambridge SoundWorks,
or sold with the product. Any mounting of
the satellites or subwoofer should follow
the manufacturer’s instructions, and
should use a mounting accessory recommended by Cambridge SoundWorks.
amplified subwoofer/sat-
system on an unstable cart,
VENTILATION - Slots and openings in the
cabinet are provided for ventilation and to
ensure reliable operation of the subwoofer
and to prevent it from overheating, and
these openings must not be blocked or
covered. The openings should never be
blocked by placing the product on a bed,
sofa, rug, or other similar surface. The
subwoofer should not be placed in a builtin installation such as a bookcase or rack
unless proper ventilation is provided or
Cambridge SoundWorks’ instructions
have been adhered to.
HEAT - The subwoofer should be situated
away from heat sources such as radiators, heat registers, stoves, and other
products (including amplifiers) that produce heat.
POWER SOURCES - The subwoofer should
be operated only from the type of power
source indicated on the marking label. If
you are not sure of the type of power
supply to your home, consult your product
dealer or local power company. For products intended to operate from battery
power, or other sources, refer to the operating instructions.
POLARIZATION - The subwoofer may be
equipped with a polarized alternating-current line plug (a plug having one blade
wider than the other). This plug will fit into
the power outlet only one way. This is a
safety feature. If you are unable to insert
the plug fully into the outlet, try reversing
the plug. If the plug should still fail to fit,
contact your electrician to replace your
obsolete outlet. Do not defeat the safety
purpose of the polarized plug.
POWER-CORD PROTECTION - Power-sup-
ply cords should be routed so that they are
not likely to be walked on or pinched by
items placed upon or against them, paying particular attention to cords at plugs,
convenience receptacles, and the point
where they exit from the subwoofer.
LIGHTNING - For added protection for the
SoundWorks
storm, or when it is left unattended and
unused for long periods of time, unplug it
from the wall outlet. This will prevent damage to the subwoofer due to lightning and
power-line surges.
OVERLOADING - Do not overload wall out-
lets, extension cords, or integral convenience receptacles as this can result in a
risk of fire or electric shock.
OBJECT AND LIQUID ENTRY - Never push
objects of any kind into the subwoofer
through openings as they may touch dangerous voltage points or short out parts
that could result in a fire or electric shock.
Never spill liquid of any kind on the subwoofer.
SERVICING - Do not attempt to service the
subwoofer yourself as opening or removing covers may expose you to dangerous
voltage or other hazards. Refer all servicing to qualified service personnel.
DAMAGE REQUIRING SERVICE - Unplug
the subwoofer from the wall outlet or other
power source and refer servicing to qualified service personnel under the following
conditions:
a) When the power-supply cord or plug is
damaged.
system during a lightning
b) If liquid has been spilled, or objects
have fallen into the subwoofer.
c) If the subwoofer has been exposed to
rain or water.
d) If the subwoofer does not operate normally by following the operating instructions; or exhibits a distinct change in performance.
e) If the product has been dropped or
damaged in any way.
REPLACEMENT PARTS - When replace-
ment parts are required, be sure the service technician has used replacement
parts specified by Cambridge SoundWorks
or have the same characteristics as the
original part. Unauthorized substitutions
may result in fire, electric shock, or other
hazards.
SAFETY CHECK - Upon completion of any
service or repairs to the
tem, ask the service technician to perform
safety checks to determine that the
SoundWorks
ing condition.
WALL OR CEILING MOUNTING - The
SoundWorks
to a wall or ceiling only as recommended
by Cambridge SoundWorks.
system is in proper operat-
satellites should be mounted
SoundWorks
sys-
ii
Page 4
Introduction
hank you for choosing
SoundWorks
Kloss. We think you’ll find
T
its sound quality astonishing, whether you connect it to
your computer or use it as a
stand-alone music system.
To create a so-called
“multimedia” speaker, many
manufacturers just add some
magnetic shielding and a new
nameplate to an existing model.
At Cambridge SoundWorks, we
started with the assumption that
computer users care no less about
sound quality than music lovers.
We have developed a totally new
system, lavishing as much effort
on its design as on that of our
costliest Ensemble
Thus SoundWorks far outstrips
most boom boxes and “rack”
audio systems, let alone the
typical “multimedia” speaker.
Examine each speaker unit carefully
for shipping damage. If there is any,
do not install or use the system. For
advice, call the store where you
made your purchase.
All the items shown in the
illustration below should be
included with your system. If anything
is missing, contact the retailer where it
was purchased.
Save the carton and its inserts in
case you need to ship or move your
SoundWorks system later.
Getting Started
One of the first steps in setting up
SoundWorks is connecting the
small “cube” satellite speakers to
the subwoofer (see next page).
Therefore, before anything else,
prepare their connecting wires
as shown.
From both ends of each speaker cable,
1
pull off and discard the pre-cut strips of
insulation, revealing the bare wires.
ON/OFF
L
–
SPEAKERS
C
AMBRIDGE
C
AMBRIDGE
C
AMBRIDGE
S
OUNDWORKS
S
OUNDWORKS
S
OUNDWORKS
R
–
+
+
BASS
LEVEL
12-14V 1.5A
AUDIO
POWER
INPUT
DC IN
Subwoofer/Amplifier
C
AMBRIDGE
S
OUNDWORKS
C
AMBRIDGE
S
OUNDWORKS
Satellite Speaker Cubes (2)
TO
FROM
TO
FROM
SUB
SOURCE
SUB
SOURCE
S
OUNDWORKS
S
OUNDWORKS
MIN
MIN
MAX
MAX
12 Ft. Audio Connecting
Cable with Volume Control
and Mini-Plugs
Stands for Cubes (2)
12 Ft. Speaker Wires for
Connecting Cubes (2)
Twist the individual strands of bared wire
2
tightly together so there are no free
strands that could short across the
speaker or amplifier terminals.
-
Semipermanent Mounting Strip
(1) for Attaching Volume Control
“Hook & Loop” Strip for Attaching
Cubes to Computer Monitor (4)
Wall-Mounting
Stands (2 Sets)
2
Hardware for
Cubes (2)
Stick-On Feet
for Cubes or
Red
band
Note the red band around one wire at each
3
end of each speaker cable. This will help
you connect speakers “in phase” as
described on the next page.
12-14 VDC External Power Supply
(12v Version Only)
Page 6
Satellite Cube Connections
Connect the red (+) and black (–) terminals on
the subwoofer to their red and black counterparts on the cube speakers. Use the leads with
the red bands for interconnecting the red
terminals, and the unmarked leads for the
black terminals.
Note: Connecting the two cubes identically assures
that they operate “in phase” (their cones move in
and out together). “Out of phase” connections can
muddy the stereo effect. Solo voices, should appear
to come from a point between the two cubes, which
will sound “split” between them.
Subwoofer
Control
Panel
Use of the Bass Level control is described in each
of the applications sections that follow; for now
simply set it at the midway (12 o’clock) position.
POWER
ON/OFF
120V 60HZ 30W
12V DC IN
AUDIO
INPUT
BASS
LEVEL
+
L
–
SPEAKERS
Satellite
Cube
+
Red
band
R
–
Satellite
Left
Right
Cube
CAMBRIDGE
SoundWorks
–+
Red
band
To connect speaker wires to subwoofer,
push on the spring-loaded tab above or
beneath each connector, insert bared end of
wire, then release tab to lock wire in place.
CAMBRIDGE
SoundWorks
–+
To connect speaker wires to cubes, push tab
beneath connector back, insert bared end of wire,
then return the tab to its original position.
Notes
The satellite amplifiers inside the
SoundWorks
designed to drive the
satellites. Do not connect these left and
right amplifier outputs to any other
speakers or any kind of signal
processing device.
To lengthen the satellite speaker wires,
you can add additional speaker wire
using wire nuts or substitute longer
lengths of 18 gauge speaker wire.
subwoofer are specifically
SoundWorks
cube
3
Page 7
SPEAKER
OUT
LINE
OUT
Program Source Connections
Connect the Volume Control’s
FROM SOURCE lead to the audio
output of your computer or other
program source. Connect the TOSUB lead to the Audio Input of
SoundWorks’ subwoofer as shown.
The control can be mounted on the
side of your computer monitor or
other surface using the adhesive
strip provided (see opposite page).
If the program source has its
own level control, set it at least
half-way up, and then use the
Volume Control to achieve your
preferred playback level. If there’s
audible hum or hiss, or if the
Volume Control adjustment range
is unsatisfactory, readjust the
program source’s level control up
or down (and the Volume Control
accordingly).
Avoid using
this kind of
output.
120V 60HZ 30W
POWER
ON/OFF
12V DC IN
AUDIO
INPUT
Computer CPU/
program source
+
BASS
LEVEL
L
–
Subwoofer
SPEAKERS
(FROM SOURCE)
+
Volume Control
R
–
Short lead
M
E
O
C
R
R
F
U
S
O
S
K
R
B
TO
O
U
S
W
D
N
I
N
M
U
O
S
X
A
M
Long lead
(TO SUB)
Computer monitor
4
Page 8
Connecting Music Sources
Subwoofer
+
Control
Panel
R
–
BASS BOOST
SoundWorks
POWER
ON/OFF
MAX
120V 60HZ 30W
S
SUB
TO
OUND
MIN
SOURCE
W
FROM
ORKS
12V DC IN
AUDIO
INPUT
PHONES
+
BASS
LEVEL
L
–
SPEAKERS
When connecting tape and CD players, it is generally
preferable to use the headphone output; fixed “line
out” outputs will work, but any noise present in the
player may be more audible at high levels.
Some portable players have “bass boost” circuits
designed for their small headphones. Switch these
circuits OFF when playing through
DCINOFF12
LINE
OUT
Program Source
Mounting the Volume Control
The enclosed mounting strip is
semipermanent—it holds well but can
be peeled off gently. Be sure that the
mounting surface, such as the computer
monitor, is smooth and clean.
Remove protective paper from one
1
side to reveal adhesive.
.
Press exposed adhesive side firmly
2
against back of Volume Control.
M
E
O
C
R
R
F
U
O
S
S
K
TO
B
R
U
S
O
W
D
N
IN
M
U
O
S
X
A
M
ROM
F
E
C
R
U
O
TO
S
B
U
S
S
K
R
O
W
D
N
U
O
S
IN
M
X
A
M
Remove remaining paper strip.
3
5
Press control firmly against
4
mounting surface.
Page 9
Power Connection
SoundWorks
The SoundWorks uses an external 12 VDC power supply. The ON/OFF switch
disconnects SoundWorks from this power supply.
When using SoundWorks in a car, use only a C1P43012 car adapter from
Cambridge SoundWorks.
CAUTION:
TO PREVENT ELECTRIC SHOCK DO NOT USE
THIS POLARIZED PLUG WITH AN EXTENSION
CORD, RECEPTACLE, OR OTHER OUTLET
UNLESS THE BLADES CAN BE FULLY INSERTED
TO PREVENT BLADE EXPOSURE.
SoundWorks
Subwoofer Control Panel
+
BASS
LEVEL
L
POWER
ON/OFF
1.5A
12-14V
DC IN
AUDIO
INPUT
–
SPEAKERS
SoundWorks
USE ONLY A C1P43012 CAR ADAPTER FROM CAMBRIDGE SOUNDWORKS
Push in to turn on the system’s amplifiers; push again to turn them off.
ONLY after making all other connections, connect the 12 VDC power supply to
can operate from 12 VDC sources such as a cars’ electrical system
SoundWorks
.
ATTENTION:
POUR PREVENIR LES CHOCS ELECTRIQUES NE
PAS UTILISER CETTE FICHE POLARISEE AVEC
UN PROLONGATEUR, UNE PRISE DE COURANT,
OU UNE AUTRE SORTIE DE COURANT, SAUF SI
+
LES LAMES PEUVENT ETRE INSEREES A FOND
SANS EN LESSER AUCUNE PARTIE A
DECOUVERT.
R
–
6
Page 10
Attaching The Stands
For most applications, the cube speakers
should be attached to their stands. Install
each stand by inserting it into the slot in the
back of each satellite cube.
CAMBRIDGE
SoundWorks
–+
7
Page 11
Important – Please Read Before Operating Your SoundWorks
Playback Levels
SoundWorks is intended for individual or small group listening,
not to fill a large room for hours
on end with loud dance music. In
fact, playing the system continuously at overly loud, distorted
levels on program material may
cause its internal fuse to blow
after an hour or two.
The fuse can be replaced only by
a qualified representative. To
avoid this inconvenience and a
possible non-warranty repair
charge, reduce the playback
volume when the system shows
obvious signs of stress, i.e. it
sounds “raspy,” “fuzzy,”
and/or “muddy.”
Controlling Background Noise and Distortion
Due to SoundWorks’ high input
sensitivity (only .18 V RMS for
rated output), some signal sources
will send audible levels of background hum and hiss through
to SoundWorks.
If hum or hiss is heard from
SoundWorks and if the signal
source has its own volume control
capability (on-screen control for a
computer or variable audio output
for a TV or CD/tape player), use one
of the following two approaches:
1. Reduce the setting of the
Volume Control until hum or
hiss is reduced to an unnoticeable level. Use the signal
source to control the
output level.
2. Set the signal source’s volume
control to a high setting (70%
or higher) and use the Volume
Control to vary output.
Some PC sound boards have an
output control on the card. Trial
and error may be necessary to
achieve the right setting of this
control. Too low a setting could
cause background noise. Too high
a setting may cause distortion.
Keep in mind, SoundWorks has
sonic fidelity sufficient to reveal
noise and distortion inherent in
some digital sound processers. You
may not have noticed these imperfections before.
Background noise present in a
few, fixed-level signal sources may
be audible when the Volume
Control is set to a high level and
program material is silent or
playing at a low level. This behavior is intrinsic to the fixed-level
signal source and is not the fault
of SoundWorks.
8
Page 12
SoundWorks With A Computer
Place the cubes, which are magnetically
shielded, on the small stands to either side of
the monitor, aimed straight ahead. Do not angle
them inward to fire directly at you (see text). The
cubes may also be attached to the sides of the
monitor with the “hook & loop” strips provided
(instructions on page 12).
Place the subwoofer on the floor under your
desk or workstation, back against the wall. Do
not
place it up on the work surface or a shelf,
which could result in disappointing bass
performance (see text to the right). The
subwoofer is not magnetically shielded, and
must be at least 18 inches from the monitor
to prevent distortion of the picture.
• Have a clear line of sight from
your listening position to
the cubes.
• The ear cannot localize low-bass,
which is why the subwoofer can
go on the floor, out of sight. The
bass port (the hole above the
control panel) must be at least
2 inches from the nearest surface.
• If you can’t place the woofer on
the floor against a wall as
shown, the Bass Level control
will compensate. Try turning it
up if you place the subwoofer up
on a shelf, away from the acoustic support that the floor and wall
give low-bass.
• On the other hand, if the subwoofer sits in a corner on the
floor, it may sound bass-heavy.
In this case try turning the Bass
Level control down.
• Set the Bass Level control for best
bass balance, then forget it. It is
not intended to be adjusted
regularly to compensate for
differences in recordings.
9
Page 13
SoundWorks As A Music System
M
O
Z
A
Symphonies
R
T
No. 39 & 41
For recorded performers to appear “on stage”
in front of you, place the cubes to form a
roughly equal-sided triangle with your favorite
listening position. But by all means, take
advantage of their tiny size, and experiment
liberally with their placement (see text for
Place the subwoofer on the floor against a wall
(surfaces that acoustically support the bass).
Placing it out from the wall and/or up on a
shelf could result in disappointing bass
performance (see text).
suggestions).
• Have a clear line of sight from your
listening position to the cubes.
• The further away the cubes, the
less critical their height. Try them
down on the floor, up near the
ceiling, or anywhere in between. If
they are close to you, however, it’s
best to have them at ear level.
• Use your imagination and try
different locations for the cubes—
on window sills for example, or on
a mantelpiece as shown. They can
also be easily wall mounted
(see page 12).
• The ear cannot localize low-bass,
so the subwoofer does not have to
be very close to the satellites. It
can even be hidden by furniture.
The bass port (the hole above the
control panel) must be at least 2
inches from any surface.
• If you can’t place the subwoofer on
the floor against a wall, the Bass
Level control will compensate. Try
turning it up if you place the
subwoofer up on a shelf, and/or out
from the wall.
• On the other hand, if the
subwoofer sits in a corner on the
floor, it may sound bass-heavy.
In this case, try turning the Bass
Level control down.
• Set the Bass Level control for best
bass balance, then forget it. It is
not intended to be adjusted
regularly to compensate for
differences in recordings.
10
Page 14
SoundWorks With A TV Set
The cubes are magnetically shielded, and
therefore, can be placed close to your TV if
necessary. Placing them too far apart can
keep dialogue from sounding like it’s coming
from the screen. (Wall-mounting instructions are
Place the subwoofer on the floor against a wall
(surfaces that acoustically support the bass).
Placing it out from the wall and/or up on a
shelf could result in disappointing bass
performance (see text to the right). The
subwoofer is not magnetically shielded,
and must be at least 18 inches from the TV
to prevent picture distortion.
on the next page).
• To use SoundWorks with a
stereo TV, the set must have a
volume-controlled audio signal
output. This kind of audio signal
output retains a TV remote’s
ability to control the overall sound
level. Typically, this will be either
left and right RCA jacks or a
headphone output.
• If your set’s stereo audio outputs
are a pair of separate jacks rather
than a single stereo headphone
jack, call the store where purchased or call a Cambridge
SoundWorks Audio/Video
Consultant at 1-877-YES-HIFI to
purchase the adapters you’ll need
to add to the Volume Control
cable supplied with your
SoundWorks system.
• Switch off the TV’s internal speakers (some sets do so automatically
when you connect an external
audio system).
• The ear cannot localize low-bass,
so the subwoofer does not have to
be close to the cubes, and can be
hidden by furniture. The bass port
(the hole above the control panel)
must be at least 2 inches from the
nearest surface, however.
• If you can’t place the subwoofer
on the floor against a wall, the
Bass Level control will compensate. Try turning it up if you place
the subwoofer up on a shelf, and/
or out from the wall.
• On the other hand, if the
subwoofer sits in a corner on the
floor, it may sound bass-heavy. In
this case, try turning the Bass
Level control down.
• Set the Bass Level control for best
bass balance, then forget it. It is
not intended to be adjusted regularly to compensate for differences
in recordings and broadcasts.
• If what SoundWorks does for your
TV starts you thinking about a
full-blown “home theater” with
®
Dolby
Surround sound, call a
Cambridge SoundWorks Audio/
Video Consultant for further
information.
11
Page 15
Mounting The Cubes
To the monitor:
1. Each cube requires two “hook &
loop” strip pairs for stable mounting. Do not peel apart the mated
hook & loop pairs before attaching them. This ensures proper
alignment.
2. Be sure the surfaces to which you
attach the strips—including the
cubes—are clean.
3. Peel off just one paper cover from
one of the mated hook & loop
pairs. Press the adhesive side
firmly into place at the top of the
proper surface of the cube. Repeat
for a second mated pair, attaching
it to the side of the cube down near
the bottom.
4. Remove the remaining paper
covers from each mated hook &
loop pair and press the cube firmly
against the side of the monitor.
5. Repeat steps 3 and 4 for the
other cube.
6. You can detach the cubes from
the monitor at any time (the
“tearing” sound is normal). To
reattach a cube, don’t press it
straight against the strips on the
monitor, but rather at a slight
angle so that the tiny hooks on
one surface can engage the loops
on the other. It may be necessary
to “wiggle” the cube a bit as you
press it into place).
CAMBRIDGE
SoundWorks
–+
To the wall:
To wall-mount the cubes on structurally strong surfaces (a wall stud
or wood panelling), screw the No.
10 screws into the material. Allow
their heads to protrude about
inch to fit into the keyhole slots on
the back of each cube
(as shown below).
The plastic anchors supplied will
be needed to secure the screws in
most wall surfaces. If so, drill
inch holes in the wall, then tap the
anchors into the holes until they are
flush with the wall. Then screw the
screws into the anchors until they
protrude about
Be sure to apply the stick-on
rubber feet to the back of the satellite cubes. This assures an acoustically secure installation.
1
/4 inch.
1
/4
1
/4
12
Page 16
1-Year Limited Warranty
o the original purchaser,
Cambridge SoundWorks, Inc.
will warrant the SoundWorks
T
system to be free of defects
in material and workmanship for a
period of one (1) year from date of
purchase. With respect to defects,
Cambridge SoundWorks will, at its
option, replace the product or
repair the defect in the product
with no charge to the original
purchaser for parts or labor.
This warranty does not extend
to any defect, malfunction or
failure caused by misuse, abuse,
accident, faulty hookup, defective
associated equipment or use of the
speaker with equipment for which
it is not intended.
This warranty is valid only
when the speaker is returned to
the retailer where the SoundWorks
was purchased.
This is the sole and
expressed warranty. This
warranty is in lieu of all other
warranties, expressed or
implied, of merchantability,
fitness for purpose or otherwise. In no event shall
Cambridge SoundWorks be
liable for incidental or consequential damages or have any
liability with respect to defects
other than the obligations set
forth above.
To ensure warranty coverage,
it is incumbent upon the
original purchaser to inform the
retailer where the SoundWorks
was purchased, of the defect
within the warranty period. The
only acceptable method of
establishing warranty status is
a copy of the original proof of
purchase indicating customers’
name and purchase date.
Technical Support
Inside U.S.A., Canada and Latin America
Creative Labs Inc. Technical Support
If you need technical assistance, call 405-742-6622. Technical support is
available seven days a week from 8:00 am to midnight, Central time.
You can get the latest program and driver updates from Creative Labs’ bulletin
board, 24 hours a day. Call 405-742-6660; use modem settings:
Baud rate:300 to 14400
(V.32/V.42 bis)
Data bits:8
Parity:none
Stop bits:1
You can also send a FAX at 405-742-6633 or write us at:
Technical Support
Creative Labs, Inc.
1523 Cimarron Plaza
Stillwater, OK 74075
To reach Creative Technical support via the Internet, visit our technical support
web site at http://www.creativehelp.com, for troubleshooting help.
For information about this product and other Creative Labs products, visit
Creative Zone at http://www.soundblaster.com. Or, call Customer Service at
800-998-1000
Faxback information is available by calling 405-372-5227
® Cambridge SoundWorks, Ensemble, SoundWorks and SoundWorks by Henry Kloss are registered trademarks of Cambridge SoundWorks, Incorporated.
® Dolby, Pro Logic and Dolby Surround are registered trademarks of Dolby Laboratories Licensing Corporation
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Inside Europe
Creative Labs (Ireland) Ltd. Technical Support
Ballycoolin Business Park, Blanchardstown Dublin, 15 Ireland
BBS:+44 01743 360 287
Operating hours
Mon-Fri: Business Hours
Sat-Sun: Closed
Faxback is a facility that allows you to obtain product and technical
information through facsimile services. In Europe, use the following number:
+353 1 820 3667.