Cambium Networks cnPilot r190V, cnPilot R201, cnPilot r190W, cnPilot R200P, cnPilot R200 User Manual

...

USER GUIDE

cnPilot Home & Small Business Wireless Router

Sys

tem Release V4.4.1

For cnPilot r190V/r190W/R200/R200P/R201/ R201P/R201W models

Accuracy While reasonable efforts have been made to assure the accuracy of this document, Cambium Networks

assumes no liability resulting from any inaccuracies or omissions in this document, or from use of the information obtained herein. Cambium reserves the right to make changes to any products described herein to improve reliability, function, or design, and reserves the right to revise this document and to make changes from time to time in content hereof with no obligation to notify any person of revisions or changes. Cambium does not assume any liability arising out of the application or use of any product, software, or circuit described herein; neither does it convey license under its patent rights or the rights of others. It is possible that this publication may contain references to, or information about Cambium products (machines and programs), programming, or services that are not announced in your country. Such references or information must not be construed to mean that Cambium intends to announce such Cambium products, programming, or services in your country.

Copyrights This document, Cambium products, and 3rd Party software products described in this document may

include or describe copyrighted Cambium and other 3

Party supplied computer programs stored in

semiconductor memories or other media. Laws in the United States and other countries preserve for

Cambium, its licensors, and other 3

Party supplied software certain exclusive rights for copyrighted material, including the exclusive right to copy, reproduce in any form, distribute and make derivative works of the copyrighted material. Accordingly, any copyrighted material of Cambium, its licensors, or

Party software supplied material contained in the Cambium products described in this

the 3 document may not be copied, reproduced, reverse engineered, distributed, merged or modified in any manner without the express written permission of Cambium. Furthermore, the purchase of Cambium products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents or patent applications of Cambium or other 3rd Party supplied software, except for the normal non-exclusive, royalty free license to use that arises by operation of law in the sale of a product.

Restrictions Software and documentation are copyrighted materials. Making unauthorized copies is prohibited by

law. No part of the software or documentation may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without prior written permission of Cambium.

License Agreements The software described in this document is the property of Cambium and its licensors. It is furnished

by express license agreement only and may be used only in accordance with the terms of such an agreement.

High Risk Materials Cambium and its supplier(s) specifically disclaim any express or implied warranty of fitness for any

high-risk activities or uses of its products including, but not limited to, the operation of nuclear facilities, aircraft navigation or aircraft communication systems, air traffic control, life support, or weapons systems (“High Risk Use”).

This product is not restricted in the EU. Any High Risk is unauthorized, is made at your own risk and you shall be responsible for any and all losses, damage or claims arising out of any High-Risk Use.

pmp

-2398_2v000 (October 2018)

Contents

About This User Guide ............................................................................................................ 3

Contacting Cambium Networks ................................................................................................ 4

Purpose...................................................................................................................................... 5

Cross references ........................................................................................................................ 5

Feedback .................................................................................................................................... 5

Declaration of Conformity ............................................................................................................... 6

Part 15 FCC Rules ...................................................................................................................... 6

Class B Digital Device or Peripheral ......................................................................................... 6

GNU GPL Information ............................................................................................................... 6

Conventions, warnings, cautions, and notes .................................................................................. 7

Conventions .............................................................................................................................. 7

Warnings ................................................................................................................................... 7

Cautions..................................................................................................................................... 7

Notes ......................................................................................................................................... 7

Chapter 1: Product Description ............................................................................................. 8

cnPilot Home Router Specifications ................................................................................................ 9

LED Indicators and Interfaces (r190V/r190W/R200/R200P) ........................................................... 10

LED Indicators and Interfaces (R201/R201P/R201W) ..................................................................... 13

Hardware Installation..................................................................................................................... 14

Chapter 2: Basic Settings .................................................................................................... 15

Web Management Interface.................................................................................................... 15

Accessing and Configuring cnPilot Home Router via cnMaestro .......................................... 19

Configuring via Voice Commands .......................................................................................... 20

Chapter 3: Advanced Configuration ..................................................................................... 27

Two-Level Management ................................................................................................................ 28

Setting the Time Zone ................................................................................................................... 29

Status ............................................................................................................................................. 30

Configuring an Internet Connection .............................................................................................. 35

Network .......................................................................................................................................... 37

WAN ........................................................................................................................................ 37

IPv6 Address configuration ..................................................................................................... 49

LAN .......................................................................................................................................... 54

Wireless.......................................................................................................................................... 66

WDS ......................................................................................................................................... 79

SIP .................................................................................................................................................. 80

FXS1 ............................................................................................................................................... 88

FXS2 ............................................................................................................................................... 98

Contents

Security .......................................................................................................................................... 99

Application ................................................................................................................................... 102

Storage ......................................................................................................................................... 104

Administration ............................................................................................................................. 107

Management ......................................................................................................................... 107

Firmware Upgrade ................................................................................................................ 114

Provision ................................................................................................................................ 114

SNMP ..................................................................................................................................... 117

TR-069 .................................................................................................................................... 118

Scheduled Tasks ................................................................................................................... 132

Diagnosis ............................................................................................................................... 133

Operating Mode .................................................................................................................... 136

System Log............................................................................................................................ 136

Logout ................................................................................................................................... 137

Reboot ................................................................................................................................... 137

Chapter 4: Troubleshooting Guide ..................................................................................... 138

Configuring PC to get IP Address automatically .................................................................. 138

Cannot connect to the Web GUI ........................................................................................... 138

Forgotten Password .............................................................................................................. 138

cnMaestro On-boarding troubleshooting ............................................................................. 138

Appendix: Third Party Software ............................................................................................ 141

Appendix: Part Numbers ...................................................................................................... 142

Glossary ............................................................................................................................. 145

Page

About This User Guide

Thank you for choosing Cambium cnPilot Home & Small Business Wi-Fi Router with ATA(optional) and PoE(optional). This manual provides basic information about how to

install and deploy the cnPilot Home Routers.

For remote configuration and deployment, an Internet connection is required.

The cnPilot Home Router is a managed device (that yet can act as a stand-alone router if desired). In addition to Wi-Fi, this product provides high quality voice calls (VoIP models only) as well as the optional ability to power Cambium’s ePMP series subscriber module or the PMP450 series subscriber module by supporting Cambium’s (Canopy) PoE. For voice calls, the product is fully compatible with the SIP industry standard and can interoperate with many other SIP devices and softwares.

This guide contains the following chapters:

• Chapter 1: Product description

• Chapter 2: Basic Settings

• Chapter 3: Advanced Configuration

• Chapter 4: Troubleshooting Guide

Page

Chapter 1: Product Description Declaration of Confor mity

Contacting Cambium Networks

Support website: https://www.cambiumnetworks.com/support

Main website: https://www.cambiumnetworks.com

Sales enquiries: solutions@cambiumnetworks.com

Support enquiries: support@cambiumnetworks.com

Repair enquiries rma@cambiumnetworks.com

Telephone number list: https://www.cambiumnetworks.com/contact

Address:

Cambium Networks Limited, Linhay Business Park, Eastern Road, Ashburton, Devon, UK, TQ13 7UP

Page

Chapter 1: Product Description Declaration of Confor mity

Purpose

Cambium disclaims all liability whatsoever, implied or express, for any risk of damage, loss or reduction in system performance arising directly or indirectly out of the failure of the customer, or anyone acting on the customer's behalf, to abide by the instructions, system parameters, or recommendations made in this document.

Cross references

References to external publications are shown in italics. Other cross references, emphasized in blue text in electronic versions, are active links to the references.

This document is divided into numbered chapters that are divided into sections. Sections are not numbered, but are individually named at the top of each page, and are listed in the table of contents.

Feedback

We appreciate feedback from the users of our documents. This includes feedback on the structure, content, accuracy, or completeness of our documents. Send feedback to

support@cambiumnetworks.com

Page

Chapter 1: Product Description Declaration of Confor mity

Note

Declaration of Conformity

Part 15 FCC Rules

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

• This device may not cause harmful interference, and

• This device must accept any interference received, including interference that may cause

undesired operation.

Class B Digital Device or Peripheral

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment can generate, use and radiate radio frequency energy. If not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. However, there is no guarantee that interference does not occur in an installation.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interferences by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio/TV technician for help.

GNU GPL Information

cnPilot Home Router firmware contains third-party software under the GNU General Public License (GPL). Please refer to the GPL for the exact terms and conditions of the license. Important regulatory information.

Page

Chapter 1: Product Description Conventions, warnings, cautions, and notes

Warning

Caution

Note

Conventions, warnings, cautions, and notes

The following describes how conventions, warnings, cautions, and notes are used in this document and in all documents of the Cambium Networks document set.

Conventions

The following convention is used throughout this User Guide: cnPilot Home Router: Cambium cnPilot Home and Small Business Wireless Router family (cnPilot r190V/r190W/R200/R200P/R201/R201P/R201W m odels)

Warnings

Warnings precede instructions that contain potentially hazardous situations. Warnings are used to alert the reader to possible hazards that could cause loss of life or physical injury. A warning has the following format:

Warning text and consequence for not following the instructions in the warning.

Cautions

Cautions precede instructions and are used when there is a possibility of damage to systems, software, or individual items of equipment within a system. However, this damage presents no danger to personnel. A caution has the following format:

Caution text and consequence for not following the instructions in the caution.

Notes

A note means that there is a possibility of an undesirable situation or provides additional information to help the reader understand a topic or concept. A note has the following format:

Note text.

Page

Chapter 1: Product Description Conventions, warnings, cautions, and notes

Chapter 1: Product Description

This chapter covers:

• cnPilot Home Router Specifications

• LED Indicators and Interfaces(r190V/r190W/R200/R200P)

• LED Indicators and Interfaces (R201/R201P/R201W)

• Hardware Installation

Page

Chapter 1: Product Description cnPilot Home Router Specification s

Port / Interface

cnPilot

R200/r190V/

r190W

cnPilot R200P

cnPilot R201

cnPilot R201P

cnPilot R201W

(Not applicable

cnPilot Home Router Specifications

Table 1 Specifications at-a-glance

WAN 1xFE in RJ45 1xGE in RJ45

4xFE in RJ45 (R200 and

LAN

3xFE in RJ45 (r190V)

r190W)

4xGE in RJ45

Wi-Fi

USB

for r190)

VoIP

for r190W)

Cambium PoE

(Power over

Ethernet) Out

Power Adapter

cnMaestro

Managed

2X2 2.4GHz 802.11 b/g/n

(300 Mbps)

2X2 5GHz 802.11ac

(867 Mbps)

1X USB 2.0 1X USB 2.0

2xFXS in RJ111 2xFXS in RJ111 No

No Yes2 No Yes2 Yes2

12V/1A (R200)

5V/1A (r190W)

12V/3A 12V/2A 12V/3A 12V/3A

12V/1A (r190V)

Yes Yes Yes Yes Yes

RAM

64MB (R200)

128MB (r190)

Flash 16MB 16MB 16MB 16MB 16MB

A maximum of four devices may be connected to each FXS port.

One PMP or ePMP device at a time may be powered by the Power-over-Ethernet (PoE) port.

64MB 256MB 256MB 256MB

Page

Chapter 1: Product Description LED Indicators and Interfaces

LED

Status

Explanation

Phone1/2 Blinking

Not registered

On (Green)

Registered

LAN

1/2/3/4 On (Green)

Port is connected

Off The port is disconnected

Blinking

Transmitting data

WAN

Port is connected with 100

Off The port is disconnected

Blinking

Blinks while transmitting data

POWER On

The router is powered on and running normally

Off The router is powered off

WLAN On (Green)

Wireless access point

Blinking

Blinks while wireless traffic goes through

(r190V/r190W/R200/R200P)

LED Indicators and Interfaces (r190V/r190W/R200/R200P)

Table 2 cnPilot R200/R200P LED Indicators

Front Panel

(Green)

Table 3 cnPilot r190V/r190W LED Indicators

at 100 Mbps

Mbps

is ready

Front Panel

Page

Chapter 1: Product Description LED Indicators and Interfaces

LED

Status

Explanation

Power

On Po

Blinking on 10Hz

Firmware Upgrade.

Blinking on 1Hz

No IP Address for both PPPoE

WAN/LAN

On Link

Blinking

Blinks while transmitting data

Off Discon

FXS

Off Unregistered

On Registered

Blinking

In use

(r190V/r190W/R200/R200P)

wer is On/Device is ready.

or DHCP mode.

is Up.

nected

on 1Hz

Page

Chapter 1: Product Description LED Indicators and Interfaces

Interface

Description

(r190V/r190W/R200/R200P)

Table 4 cnPilot Home Routers r190V/r190W/R200/R200P Interfaces

Rear Panel

POWER Connector for a power adapter

Phone1/2 ATA Analog phone connector

USB USB interface

WAN Connector for accessing the Internet

LAN (1/2/3/4) Connectors for local networked devices

Page

Chapter 1: Product Description LED Indicators and Interfaces (R201/R201P/R201W)

LED

Status

Explanation

Interface

Description

LED Indicators and Interfaces (R201/R201P/R201W)

Table 5 cnPilot Router R201/R201P/R201W LED Indicators

On (Green) Connected

USB

Off Disconnected

On (Green) Wireless access point is ready

2.4G/5G

WAN

LAN 1/2/3/4

POWER

Table 6 cnPilot R201/R201P/R201W Interfaces

ON/OFF Power Switch

POWER Connector for a power adapter

Blinking (Green) The port is passing data

On (Green) The port is connected at 100 Mbps

Off The port is disconnected

Blinking (Green) The data is transmitting

On (Green) The port is connected at 100 Mbps

Off

Blinking(Green)

On(Green) Router is powered on and running normally

Off The router is powered off

The port is disconnected

The port is transmitting data

USB USB interface

LAN (1/2/3/4) Connectors for local networked devices

WAN Connector for accessing the Internet

Page

Chapter 1: Product Description Hardware Installation

Warning

Hardware Installation

Before configuring your router, please see the procedure below for instructions on connecting the cnPilot Home Router in your network.

Procedure 1 Configuring the Router

1. Connect analog phone to ATA Port with an RJ11 cable.

2. Connect the WAN port to the Internet via your network’s modem/switch/router/ADSL

equipment using an Ethernet cable.

3. Connect one end of the power cord to the power port of the device. Connect the other end

to the wall outlet.

4. Push the ON/OFF button to power on the router (If available).

5. Check the Power, WAN, and LAN LEDs to confirm network connectivity.

Please do not attempt to use unsupported power adapters and do not remove power during configuring or updating the cnPilot Home Router device. Using other power adapters may damage the cnPilot Home Router and will void the manufacturer warranty.

Changes or modifications not expressly approved by the party responsible for compliance can void the user’s authority to operate the equipment.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Page

Chapter 2: Basic Settings Hardware Installation

Note

Note Note

Please check with your ISP in case the Basic User credentials have been changed

Chapter 2: Basic Settings

This chapter covers:

• Web Management Interface

• Accessing and Configuring cnPilot Home Router via cnMaestro

• Configuring via Voice Commands

Web Management Interface

cnPilot Home Routers feature a web browser-based interface that may be used to configure and manage the device. See below for information.

By default, http access is disabled. Only https is allowed.

Logging in from the LAN port

Ensure your PC is connected to the router’s LAN port correctly.

You may either set up your PC to get an IP dynamically from the router or set up the IP address of the PC to be the same subnet as the default IP address of router is

192.168.11.1. For detailed information, see Chapter 4: Troubleshooting Guide.

EZ UI

cnPilot Home Routers provides an additional simplified management interface for home users. The home users can connect to any of the LAN port of the device and access the

https://mywifi.net in the browser.

Home users needs to provide the default Basic User credentials as useradmin/admin.

for improved security.

Figure 3 EZ UI

EZ UI by entering

Page

Chapter 2: Basic Settings Hardware Installation

Note

The ISP allows the home user to access the EZ UI through a wireless client connected to the cnPilot Home Router. Using the EZ UI, the user can easily change the basic device configurations such as Wi-Fi names, Wi-Fi passwords and parental control.

Management access from a wireless client is disabled by default. Refer Enabling Mangement access for wireless client on "how to enable

management access for wireless clients".

Open a web browser on your PC and type https://192.168.11.1/ prompts for Username and Password.

Page

. The following window appears that

Chapter 2: Basic Settings Hardware Installation

Note

Figure 1 Login Prompt – LAN Port

For administrator mode operation, please type admin/admin on Username/Password and click Login to begin configuration. For user mode operation, please type user/user on Username/Password and click

If you are unable to access the web configuration, please see Chapter 4:

Troubleshooting Guide for more information.

The web management interface automatically logs out the user after 5 minutes of inactivity.

Logging in from the WAN port

By default, the web access from WAN interface is disabled from 4.3.3 release onwards for security reasons.

Ensure your PC is connected to the router’s WAN port correctly.

Obtain the IP addresses of WAN port using Voice prompt or by logging into the device web management interface via a LAN port and navigating to

Open a web browser on your PC and type http://<IP address of WAN port>. The following login page will be opened to enter username and password.

Figure 2 Login Prompt – WAN Port

For administrator mode operation, type admin/admin on Username/Password and click Login to begin configuration. For user mode operation, type Login to begin configuration.

Status page.

user/user on Username/Password and click

Page

Chapter 2: Basic Settings Hardware Installation

Note

If you fail to access to the web configuration, see Chapter 4: Troubleshooting Guide for more information.

The web management interface automatically logs out the user after 5 minutes of inactivity.

Parental Control

cnPilot Home Routers provide parental control feature for home users. Parental control allows home users to restrict access to unlawful/adult content over their WiFi network. This feature is based on external DNS filtering (like OpenDNS).

Parental Control feature is only available while using EZ UI. To enable parental control feature, tap on the

Parental Control button.

To configure cnPilot Home Router with the DNS server IP(s) provided by the Parental control service provider:

Page

Chapter 2: Basic Settings Hardware Installation

Check for the Internet connectivity. This is required, as the device needs to communicate

Parental control feature can be applied only to a specific WiFiName/SSID while the other SSIDs can be free from any such restrictions. Once the device is setup for Parental control service, any DNS request from its clients will be forwarded to the external DNS servers configured for filtering/restricting the content.

When Parental control is enabled, it is applied to all the LAN clients and it cannot be disabled for specific LAN ports.

Accessing and Configuring cnPilot Home Router via cnMaestro

cnMaestro, Cambium’s next generation network management system is the recommended method for managing Cambium’s cnPilot Home Routers. As Cambium develops new features, you may find the latest information on operating these features at the Cambium Community Forum.

Register at Cambium’s support forum (http://community.cambiumnetworks.com/ discussions, and helpful tips on managing cnPilot Home Routers.

Managing device via cnMaestro

cnMaestro is a suite of cloud-based tools for network management: inventory management, onboarding devices, daily operations and maintenance. cnMaestro offers full visibility across the entirety of a network.

Preparing the device: The prerequisites at device side are:

Power on the cnPilot Home Router. Configure the IP Address using either the DHCP or Static mode.

with the cnMaestro Server hosted in the AWS.

) for instructions,

Page

Chapter 2: Basic Settings Hardware Installation

Allow the IP Addresses of the devices in the Firewall Server using an ACL. Also, enable

Note

Operation

code

Menu Navigation

the protocols like HTTP/HTTPS and SSL.

This is required as the device communicates with the cnMaestro Server using web sockets and for security reasons SSL certificates are exchanged between the device and the cnMaestro Serve

For details on Onboarding cnPilot Wi-Fi routers and the related details, please refer the cnMaestro User Guide posted in the cnMaestro User Guide

By default, the cnMaestro Server URL will be configured in the devices for communication with cnMaestro. The default URL is

https://cloud.cambiumnetworks.com

Performing Speed Test

The cnPilot Home Routers support speed test service and it can be triggered from cnMaestro OnPremises server.

The port that is used for Wi-Fi performance in cnMaestro On-Premises is 18301 (UDP and TCP).

The cnMaestro On-Premises supports the speed test feature from 1.5.1 release onwards. For more information, refer to the section on Wi-Fi performance in On-Premises User Guide

Configuring via Voice Commands

cnPilot Home Routers may be configured by navigating the unit’s voice menu. By using your phone and dialing a sequence of commands, the device may be configured for operation. Each device configuration section may be accessed by entering a certain operation code, as shown below.

Table 7 Voice Menu Setting Options

Page

Chapter 2: Basic Settings Hardware Installation

reports the current WAN

password in IVR is “admin”. The user may “23646” to access and then configure the WAN connection port. The unit reports

1. Pick up phone and press “****” to start IVR

2. Choose “1”.

3. Prompt "Please enter password”, user needs to input password and press “#”

key, if user wants to configure Network.

4. The different options are described below.

The unit reports “Operation Successful” if the changes are successful. The

Network

cnPilot Home Router returns to the prompt “please enter your option …”

5. To quit, enter “*”

configuration

1. Pick up phone and press “****” to start IVR

2. Choose “1”, and cnPilot Home Router

port connection type

3. Prompt "Please enter password”, user needs to input

password and press “#” key, if user wants to configuration WAN port connection type.

The password in IVR is same as web management interface login, the user may use phone keypad to enter password directly

Network

configuration

1. WAN Port Connection

Type

4. For example: WEB login password is “admin”, so the

“Operation Successful” if the password is correct.

5. Prompt "Please enter password”, user needs to input

password and press “#” key if user wants to configuration WAN port connection type.

6. Choose the new WAN port connection type (1) DHCP or (2)

Static

The unit reports “Operation Successful” if the changes are successful. The cnPilot Home Router returns to the prompt “please enter your option …”

7. To quit, enter “*”

Page

Chapter 2: Basic Settings Hardware Installation

WAN Port IP

255*255*255*0 to set the

Use “*” to replace “.”, user can input 192*168*20*1 to set the

1. Pick up phone and press “****” to start IVR

2. Choose “2”, and cnPilot Home Router reports current WAN

Port IP Address

3. Input the new WAN port IP address and press “#” key:

2. Address

4. Use “*” to replace “.”, for example user can input

192*168*20*168 to set the new IP address 192.168.20.168

5. Press # key to indicate that you have finished

Report “operation successful” if user operation is ok.

6. To quit, enter “**”.

1. Pick up phone and press “****” to start IVR

2. Choose “3”, and cnPilot Home Router reports current WAN

port subnet mask

3. Input a new WAN port subnet mask and press # key:

3. WAN Port

Subnet Mask

4. Use “*” to replace “.”, user can input

new WAN port subnet mask 255.255.255.0

Network

configuration

4. Gateway

5. Press “#” key to indicate that you have finished

Report “operation successful” if user operation is ok.

6. To quit, enter “**”.

1. Pick up phone and press “****” to start IVR

2. Choose “4”, and cnPilot Home Router reports current gateway

3. Input the new gateway and press “#” key:

new gateway 192.168.20.1.

5. Press “#” key to indicate that you have finished.

Report “operation successful” if user operation is ok.

6. To quit, press “**”.

Page

Chapter 2: Basic Settings Hardware Installation

Prompt "Please enter password”, user needs to input password and press “#”

Factory Reset

1. Pick up phone and press “****” to start IVR

2. Choose “5”, and cnPilot Home Router reports current DNS

3. Input the new DNS and press # key:

Phone Port

Configuration

5. DNS

4. Use “*” to replace “.”, user can input 192*168*20*1 to set the

new gateway 192.168.20.1.

5. Press “#” key to indicate that you have finished.

Report “operation successful” if user operation is ok.

6. If you want to quit, press “**”.

1. Pick up phone and press “****” to start IVR

2. Choose “2”, and cnPilot Home Router reports the current Phone port

connection type

key, if user wants to configuration Phone port connection type.

4. Prompt "Please enter password”, user needs to input password and press “#”

key if user wants to configuration WAN port connection type.

5. To quit, enter “*”

1. Pick up phone and press “****” to start IVR

2. Choose “3”, and cnPilot Home Router reports “Factory Reset”

3. Prompt "Please enter password", the method of inputting password is the

same as operation 1.

4. If you want to quit, press “*”.

Prompt “operation successful” if password is right and then cnPilot Home Router will be in factory default configuration.

5. Press “7” reboot to make changes effective.

1. Pick up phone and press “****” to start IVR

2. Choose “4”, and cnPilot Home Router reports “Reboot”

Reboot

3. Prompt "Please enter password", the method of inputting password is same

as operation 1.

4. cnPilot Home Router reboots if password is right and operation is ok.

Page

Chapter 2: Basic Settings Hardware Installation

5. Report “operation successful” if user operation is ok.

1. Pick up phone and press “****” to start IVR

2. Choose “5”, and cnPilot Home Router reports “WAN Port Login”

WAN Port

3. Prompt "Please enter password", the method of inputting password is same

as operation 1.

4. If user wants to quit, press “*”.

1. Pick up phone and press “****” to start IVR

2. Choose “6”, and cnPilot Home Router reports “ WEB Access Port”

WEB Access

3. Prompt “Please enter password”, the method of inputting password is same

as operation 1.

Report “operation successful” if user operation is ok.

4. Report the current WEB Access Port

Port

5. Set the new WEB access port and press “#” key.

Firmware

Version

6. Report “operation successful” if user operation is successful.

1. Pick up phone and press “****” to start IVR

2. Choose “7” and cnPilot Home Router reports the current Firmware version

Page

Note

Use the # (hash) key to indicate that you have finish entering the IP address

Chapter 2: Basic Settings Hardware Installation

1. While using Voice menu, press * (star) to return to main menu.

2. If any changes made in the IP assignment mode, the router must be

rebooted for the settings to take effect.

3. While entering an IP address or subnet mask, use "*" (star) to enter "." (Dot)

and use "#" (hash) key to finish entering IP address or subnet mask

For example, to enter the IP address 192.168.20.159 by keypad, press these keys: 192*168*20*159, use the #(hash) key to indicate that you have finished entering the IP address.

or subnet mask

4. While assigning an IP address in Static IP mode, setting the IP address,

subnet mask and default gateway is required to complete the configuration. If in DHCP mode, please make sure that a DHCP server is available in your existing broadband connection to which WAN port of cnPilot Home Router is connected.

5. The default LAN port IP address of cnPilot Home Routers is 192.168.11.1

and this address should not be assigned to the WAN port IP address of cnPilot Home Router in the same network segment of LAN port.

6. The password can be entered using phone keypad, the mapping table

between number and letters as follows:

To input: D, E, F, d, e, f -- press ‘3’

To input: G, H, I, g, h, i -- press ‘4’

To input: J, K, L, j, k, l -- press ‘5’

To input: M, N, O, m, n, o -- press ‘6’

To input: P, Q, R, S, p, q, r, s -- press ‘7’

To input: T, U, V, t, u, v -- press ‘8’

To input: W, X, Y, Z, w, x, y, z -- press ‘9’

To input all other characters in the administrator password-----press ‘0’,

E.g. password is ‘admin-admin’, press ‘236460263’

Making a Call

Calling phone or extension numbers

To make a phone or extension number call:

• Both ATA and the other VoIP device (i.e., another ATA or other SIP products) must have public

IP addresses, or

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Chapter 2: Basic Settings

• Both ATA and the other VoIP device (i.e., another ATA or other SIP products) are on the same

LAN using private or public IP addresses, or

• Both ATA and the other VoIP device (i.e., another ATA or other SIP products) can be connected

through a router using a public or private IP addresses.

To make a call, first pick up the analog phone or turn on the speakerphone on the analog phone, enter the extension or phone number directly, end with #.

Direct IP calls

Direct IP calling allows two phones, that is, an ATA with an analog phone and another VoIP Device, to talk to each other without a SIP proxy. VoIP calls can be made between two phones if:

• Both ATA and the other VoIP device (i.e., another ATA or other SIP products) have public IP

addresses, or

• Both ATA and the other VoIP device (i.e., another ATA or other SIP products) are on the same

LAN using private or public IP addresses, or

• Both ATA and the other VoIP device (i.e., another ATA or other SIP products) can be connected

through a router using public or private IP addresses.

To make a direct IP call, first pick up the analog phone or turn on the speakerphone on the analog phone, Input the IP address directly, with the end “#”.

Call Hold

While in conversation, pressing the “*77” to put the remote end on hold, then you will hear the dial tone and the remote party will hear hold tone at the same time.

Pressing the “*77” again to release the previously hold state and resume the bi-directional media.

Blind Transfer

Assume that call party A and party B are in conversation. Party A wants to Blind Transfer B to C:

Party A dials “*78” to get a dial tone, then dials party C’s number, and then press immediately key # (or wait for 4 seconds) to dial out.

A can hang up.

Attended Transfer

Assume that call party A and B are in a conversation. A want to Attend Transfer B to C:

Party A dials “*77” to hold the party B, when hear the dial tone, A dials C’s number, then party A and party C are in conversation.

Party A dials “*78” to transfer to C, then B and C now in conversation.

If the transfer is not completed successfully, then A and B are in conversation again.

Conference

Assume that call party A and B are in a conversation. A want to add C to the conference:

Party A dials “*77” to hold the party B, when hear the dial tone, A dial C’s number, then party A and party C are in conversation.

Party A dials “*88” to add C, then A and B, for conference.

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Chapter 3: Advanced Configuration

This chapter guides users to execute advanced (full) configuration through admin mode operation.

This chapter covers:

• Two-Level Management

• Setting the Time Zone

• Status

• Configuring an Internet Connection

• Network

• Wireless

• SIP

• FXS1

• FXS2

• Security

• Application

• Administration

• System Log

• Logout

• Reboot

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Chapter 3: Advanced Configuration Two-Level Management

Note

Two-Level Management

This section explains how to setup a password for an administrator or user and how to adjust basic and advanced settings.

cnPilot Home Router supports two-level management: administrator and user. For administrator mode operation, please type “admin/admin” on Username/Password and click Login button to begin configuration. For user mode operation, please type “user/user” on Username/Password and click Login button to begin configuration.

It is highly recommended to change the admin/user passwords to non-default values.

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