Cadillac User Experience2018 Owner's Manual

2018

Cadillac User Experience

cadillac.com (U.S.)
cadillac.ca (Canada)

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Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . 2

Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Audio Players . . . . . . . . . . . . . . . . . . . . . . 18

OnStar System . . . . . . . . . . . . . . . . . . . . . 26

Rear Seat Infotainment . . . . . . . . . . . 27

Navigation . . . . . . . . . . . . . . . . .. . . . . . . . 57

Voice Recognition . . . . . . . . . . . . . . . . . 89

Phone . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . 96

Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Trademarks and License

Agreements . . . . . . . . . . . . . . . . . . . . . 110

Index . . . . . . . . . . . . . . . . . . . . . . . 120

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2 INTRODUCTION

Introduction

The names, logos, emblems, slogans,
and vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, CADILLAC,
CADILLAC Emblem, and CADILLAC
CUE are registered trademarks of
General Motors LLC., its subsidiaries,
affiliates, or licensors.

For vehicles first sold in Canada,
substitute the name General Motors of
Canada Company for Cadillac Motor
Division, whenever it appears in this
manual.

Litho in U.S.A.
Part No. 23391082 A First Printing

This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country specifications,
features/applications that may not be
available in your region, or changes
subsequent to the printing of this
manual.

Keep this manual with the owner
manual in the vehicle, so it will be
there if it is needed. If the vehicle is
sold, leave this manual in the vehicle.

Overview

Read the following pages to become
familiar with the infotainment system
features.

Warning

{

Taking your eyes off the road for
too long or too often while using
any infotainment feature can cause
a crash. You or others could be

(Continued)

©

2017 General Motors LLC. All Rights Reserved.

Warning (Continued)

injured or killed. Do not give
extended attention to infotainment
tasks while driving. Limit your
glances at the vehicle displays and
focus your attention on driving. Use
voice commands whenever possible.

The infotainment system has built-in
features intended to help avoid
distraction by disabling some
functions when driving. These
functions may gray out when they are
unavailable. Many infotainment
features are also available through the
instrument cluster and steering wheel
controls.

Before driving:

.

Become familiar with the
operation, faceplate buttons, and
screen buttons.

.

Set up the audio by presetting
favorite stations, setting the tone,
and adjusting the speakers.

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.

Set up phone numbers in advance
so they can be called easily by
pressing a single button or by
using a single voice command if
equipped with Bluetooth phone
capability.

See “Defensive Driving” in the owner
manual.

Customer Assistance

Assistance is available to help with
Bluetooth pairing, other mobile device
interface, and operation support of the
CUE infotainment system. Specialists
are available when calling this
Customer Assistance number.

U.S.: 1-855-428-3669 (855 4
CUE NOW)

Canada: 1-888-446-2000 (Canadian
Cadillac Customer Care Centre)

Infotainment System

The infotainment system is controlled
by using the infotainment display, the
buttons on the radio faceplate,
steering wheel controls, and voice
recognition.

Radios Except XT5

1. O (Power and Mute)

2. VOLUME

3.

{ (Home Page)

INTRODUCTION 3

XT5

> (Mute and Power)

1.

2. VOLUME

{ (Home Page)

3.

Power (On/Off/Mute)

.

When off, press
turn the system on. Press and hold
to turn off.

.

When on, press
the system. Press

unmute the system.

O (1) / > (1) to

O / > to mute

O / > again to

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4 INTRODUCTION

When the power is on and the system
is not muted, a quick status pane will

display when

> is pressed. Pressing

> will mute the system and trigger

this pane to show a long press is
required to actually power down the
system.

Volume

The black area above the chrome
bar (2) is used to increase or decrease
the volume. There are three ways to
adjust the volume:

.

Slide a finger.

.

Press.

.

Press and hold.

Rear Seat Armrest Control Panel
(If Equipped)

If equipped, there is a control panel in
the center of the rear seatback. See
“Rear Seat” in the owner manual.

1. O: Press to turn the power

on or off the sourced audio
or media playback and
sunshade control button (if
equipped).

2. S VOL T: Press the left or

right arrow to adjust the
volume of current playback.

3. Q: If equipped, press and

release the switch to control
the rear window sunshade.
See “Rear Seats” in the owner
manual.

4. PRESET: Press to go to a
saved favorite.

5.

S SEEK T: Press the left or

right arrow to go to the
previous or next station on
the radio or track on a media
source.

6. SRCE: Press to change the
source of playback.

Home Page

The Home Page is where application
icons are accessed. Some features are
disabled when the vehicle is moving.

The Home Page can be set up to have
up to five pages with eight icons
per page.

Touch

u or v, or slide a finger left/

right across the screen to access the
pages of icons.

v : Touch to go to the next

Home Page.

u : Touch to go to the previous

Home Page.

k : Touch to display the favorites list.

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Touch and hold a location within the
favorites area to begin the process of
saving a favorite application.

Touch the application icon to store as
a favorite, and the name of the
application will be shown in favorites.

Managing Home Page Icons

1. Touch and hold any of the Home
Page icons to edit that icon.

2. Drag the icon to a new location
on the Home Page or to save it
to the applications tray.

3. Press

{ to exit edit mode.

Steering Wheel Controls (Except XT5)

The infotainment steering wheel
controls can be used to control the
infotainment features displayed in the
instrument cluster.

When in Valet Mode, if equipped,
access to the infotainment functions
is disabled. See Settings 0 104.

g : Press to answer an incoming call

or start voice recognition.
See Bluetooth (Overview) 0 96 or

Bluetooth (Infotainment Controls) 0 97

or Bluetooth (Voice Recognition) 0 100
and “OnStar Overview” in the owner
manual.

c : Press to decline an incoming

call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.

INTRODUCTION 5

S or T : Press the five-way control to

the left or right to go to the previous
or next area in the display or to the
previous or next menu on the
instrument cluster.

y or z : Press the five-way control

up or down to go up or down in a list
on the instrument cluster.

SEL : Press to select a highlighted
menu item.

C or B : Press to go to the next or

previous favorite when listening to the
radio. Press to go to the next or
previous track when listening to a
media source.

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6 INTRODUCTION

x + or x − : Press to increase or

decrease the volume.

Steering Wheel Controls (XT5)

The infotainment steering wheel
controls can be used to control the
infotainment features displayed in the
instrument cluster.

When in Valet Mode, if equipped,
access to the infotainment functions
is disabled. See Settings 0 104.

g : Press to answer an incoming call

or to start voice recognition.
See Bluetooth (Overview) 0 96 or

Bluetooth (Infotainment Controls) 0 97
or Bluetooth (Voice Recognition) 0 100.

c : Press to decline an incoming

call or end a current call. Press to
mute or unmute the infotainment
system when not on a call.

S or T : Press the five-way control to

the left or right to go to the previous
or next area in the display or to the
previous or next menu on the
instrument cluster.

y or z : Press the five-way control

up or down to go up or down in a list
or page on the instrument cluster.

SEL : Press to select a highlighted
menu item.

C or B : Press to go to the next or

previous favorite when listening to the
radio. Press to go to the next or
previous track when listening to a
media source.

x + or x − : Press to increase or

decrease volume.

Using the System

Audio

Touch the AUDIO icon to display the
active audio source page. Available
sources are AM, FM, SXM, CD (if
equipped), My Media, USB, Bluetooth,
and AUX Input.

Phone

Touch the PHONE icon to display the
Phone main page.
See Bluetooth (Overview) 0 96 or

Bluetooth (Infotainment Controls) 0 97
or Bluetooth (Voice Recognition) 0 100.

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INTRODUCTION 7

Projection

Touch the PROJECTION icon to
activate Android Auto™ or Apple
CarPlay™ (if equipped) after a
supported device is connected. See
Apple CarPlay and Android Auto 0 102.

APPS

If equipped, in-vehicle apps are
available for download. Touch the
APPS icon on the Home Page to begin.

Downloading and using apps requires
Internet connectivity and a data plan,
which can be accessed through the
vehicle’s built-in 4G LTE Wi-Fi
hotspot, if equipped, or a compatible
mobile device hotspot. On most
mobile devices, activation of the Wi-Fi
hotspot is in the device’s Settings
menu under Mobile Network Sharing,
Personal Hotspot, Mobile Hotspot,
or similar.

To purchase data for the in-vehicle
Wi-Fi hotspot, if equipped, touch
APPS on the Home Page or contact an
OnStar Advisor. The vehicle must have
active OnStar service and a payment
method on file.

Availability of apps and connectivity
varies by vehicle, conditions, and
location. Data plan rates apply. For
more information, see
my.cadillac.com/learn.

NAV/ OnStar NAV

Touch the NAV icon to display the
navigation map or OnStar
Turn-by-Turn Navigation. See Using
the Navigation System 0 57 or “OnStar
Navigation” in the owner manual.

TEXT

Touch the TEXT icon to display the
Text Messaging main page. See Text
Messaging 0 101.

Settings

Touch the SETTINGS icon to display
the Settings menu. See Settings 0 104.

Weather

If equipped, touch the WEATHER icon
to display the Weather main page. See
“SiriusXM Travel Link (If Equipped)”
under Satellite Radio 0 16.

OnStar

If equipped, touch the ONSTAR icon
to display the OnStar main page and
start OnStar voice recognition. See
“OnStar Overview” in the owner
manual.

®

Climate

Touch the CLIMATE icon to display
the Climate main page. See “Dual
Automatic Climate Control System” in
the owner manual.

Rear Climate

If equipped, touch the R. CLIMATE
icon to display the Rear Climate main
page. See “Rear Climate Control
System” in the owner manual.

Video

If equipped, touch the VIDEO icon to
display the video Rear Seat
Infotainment (RSI) main page.
See Rear Seat Infotainment (RSI)

System 0 27 or Rear Seat Infotainment
(RSI) System (Platinum) 0 45.

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8 INTRODUCTION

Applications Tray

The applications tray is at the top
center of the screen. It can have three
to five applications.

To add an application from the Home
Page to the applications tray:

1. Touch and hold any icon on the
Home Page to enter edit mode.

2. Drag the icon to the
applications tray.

To remove an item from the
applications tray, drag the icon
from the applications tray back
to the Home Page.

Adding or removing applications from
the applications tray will not remove
them from the Home Page.

Infotainment Display Buttons

Infotainment display buttons show on
the screen when available. When a
function is unavailable, the button
may gray out. When a function is
selected, the button may highlight.

Proximity Sensing

The infotainment system uses
proximity sensing. When enabled,
certain screen buttons and features
will become visible when a hand
approaches the screen. When the
hand is removed, these features fade.
Proximity sensing can be disabled in
the Settings applications in the
Display menu options.

Haptic Feedback

Haptic feedback is a pulse that occurs
when a button is touched on the
screen or when buttons below the
screen are pressed.

Infotainment Gestures

Use the following finger gestures to
control the infotainment system.

Touch/Tap

Touch/Tap is used to select a button
or option, activate an application,
or change the location inside a map.

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INTRODUCTION 9

Touch and Hold

Touch and hold can be used to start
another gesture, or to move or delete
an application.

Drag

Drag is used to move applications on
the Home Page, or to pan the map. To
drag the item, it must be held and
moved along the screen to the new
location. This can be done up, down,
right, or left.

Nudge

Nudge is used to move items a short
distance on a list or a map. To nudge,
hold and move the selected item up or
down to a new location.

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10 INTRODUCTION

Fling or Swipe

Fling or swipe is used to scroll
through a list, pan the map, or change
page views. Do this by placing a finger
on the screen then moving it rapidly
up and down or right and left.

Spread

Spread is used to zoom in on a map,
certain images, or a web page. Place
finger and thumb together on the
screen, then move them apart.

Pinch

Pinch is used to zoom out on a map,
certain images, or a web page. Place
finger and thumb apart on the screen,
then move them together.

Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays

For vehicles with high gloss surfaces
or vehicle displays, use a microfiber
cloth to wipe surfaces. Before wiping
the surface with the microfiber cloth,
use a soft bristle brush to remove dirt
that could scratch the surface. Then
use the microfiber cloth by gently
rubbing to clean. Never use window

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cleaners or solvents. Periodically hand
wash the microfiber cloth separately,
using mild soap. Do not use bleach or
fabric softener. Rinse thoroughly and
air dry before next use.

Software Updates

Over-the-Air Software Updates

See Settings 0 104 for details on
software updates.

INTRODUCTION 11

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12 RADIO

.

Radio

AM-FM Radio

Playing the Radio

While on the audio main page, the
available sources are AM, FM, SXM (if
equipped), CD (if equipped), My
Media, USB, Bluetooth, and AUX
Input.

.

Touch the RADIO screen button to
scroll through AM, FM, and SXM
(if equipped).

.

Touch the MEDIA screen button
to scroll through CD (if equipped),
My Media, USB, Bluetooth, and
AUX Input.

Infotainment System Settings

Touch the RADIO screen button to
access broadcast sources.

Touch the MENU screen button to
display the following menus:

Tone Settings:

.

Bass, Midrange, and Treble: Touch
+ or − to adjust.

Surround Control: If equipped,
press + or − to adjust the volume
of the seat speakers.

.

Balance: Touch
sound from the left or right
speakers. The middle position
balances the sound between the
left and right speakers.

.

Fade: Touch
sound from the front or rear
speakers. The middle position
balances the sound between the
front and rear speakers.

EQ : If equipped with a Bose sound
system, the Equalizer settings are
selected through the tone settings
menu. Touch the left or right arrows
to cycle through the EQ options. The
available choices are Custom or Talk.

DSP Modes (If Equipped):

.

®

Bose

Centerpoint®surround
sound system have four DSP
modes:

‐ Normal: Adjusts the audio to

provide the best sound for all
seating positions.

S or T for more

y or z for more

‐ Driver: Adjusts the audio to

provide the best sound for the
driver.

‐ Rear: Adjusts the audio to

provide the best sound for the
rear seat occupants.

‐ Centerpoint: Turns on Bose

Centerpoint surround
technology. This setting creates
a surround sound listening
experience from nearly any
audio source: existing stereo, CD
collection, satellite radio, and
MP3 players. For more
information on Bose Centerpoint
surround technology, see
www.bose.com/centerpoint.

Categories : Touch Categories under
the Audio menu to access the
categories list for AM-FM. The list
contains names associated with the
AM-FM channels. Touch a categor y
name to display a list of channels for
that category. Selecting a station from
the list tunes the radio to that
channel and returns the display to
Now Playing.

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RADIO 13

Auto Volume (If Equipped) : This
feature adjusts the volume based on
vehicle speed. Select the level between
Off, Low, Medium - Low, Medium,

Medium - High, or High. Touch
to go back to the previous menu.

®

Bose

AudioPilot®noise
compensation technology (If
Equipped) : This feature adjusts the

volume based on the noise in the
vehicle and speed. When turned on,
AudioPilot technology detects ambient
noise and vehicle speed to
continuously adjust many aspects of
the audio signal so that your music
will sound the same at a set volume
level.

The options are On and Off.

This feature is most effective at lower
radio volume settings where
background noise can affect how well
you hear the music being played
through your vehicle‘s audio system.
At higher volume settings, where the
music is much louder than the
background noise, there may be little
or no adjustments by AudioPilot.

0

For more information on Bose
AudioPilot noise compensation
technology, see www.bose.com/
audiopilot.

HD Radio™ (If Equipped) : For AM
and FM only, touch to turn HD

reception on or off. Touch
back to the previous menu.

Update Station List : For AM and FM
only, touch to update the station list.

Touch

0 to go back to the

previous menu.

0 to go

Finding a Station

Seeking a Station

Touch @ or 9 to search for the
previous or next strongest station.

Tuning a Station

Touch the interaction selector SEEK
screen button to switch to TUNE.
Touch again to change back.

Direct Tune

Access Direct Tune by touching the
interaction selector TUNE screen
button to bring up the keypad.
Navigate up and down through all
frequencies or directly enter a station
using the keypad. When a new station
is entered, the information about that
station displays on the right side. This
information will update with each new
valid frequency tuned to.

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14 RADIO

The keypad will gray out entries that
do not contribute to a valid frequency
and will automatically place a decimal
point within the frequency number, as
needed.

A valid station will automatically tune
to the new frequency but not close the

direct tune display. Touch
Exit screen buttons.

The tune arrows on the right side of
the direct tune display tune through
the complete station list one station
step at a time per touch. A touch and
hold advances 10 frequency steps per
second.

Touch (X) to delete one character at a
time. Touch and hold (X) to delete all
characters.

In AM-FM modes, touch
the radio to go to the next or previous
strong station. Touch Direct Tune to
advance to the next or previous
frequency step in AM or FM mode or
directly enter or tune to the frequency
on the keypad.

HD Radio multicast stations cannot
be tuned directly through the direct
tune feature. Only the analog or

0 or

@ or 9 for

HD1 station can use that feature. Use
the SEEK/TUNE button to adjust to
the multicast stations.

AM-FM Categories

AM-FM Categories are available under
the AM-FM audio menu. Touch
AM-FM Categories to gain access to
the AM-FM Categories list.

The categories list contains category
names associated with AM-FM
Channels. Selecting a given categor y
name displays a list of channels for
that category.

Storing Radio Station Presets

Favorites are stored in the area at the
bottom of the screen.

Up to 60 preset stations can be stored
under the following:

AM, FM, and SXM (if equipped) HD
Radio Stations : Touch and hold a

favorite button to save the current
station as a favorite. Touch a favorite
button to recall a favorite station.

Mixed-Audio Favorites

Favorites that can be stored include
radio stations, navigation,
applications, contacts, tone settings,
artists, songs, albums, podcasts, etc.

To scroll through the favorites:

.

Drag up along the top of the
favorites. To close the favorites,
drag them down.

.

Slide a finger to the right or left to
scroll through each page of

favorites. A
page is being viewed.

V indicates which

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RADIO 15

Tone Settings : While viewing the
tone settings and lifting up the
favorite buttons, touch and hold to
store a tone setting. Touch a screen
button in the favorite area to recall a
favorite tone setting.

The number of favorites displayed is
automatically adjusted by default, but
can be manually adjusted in the
Settings menu under Radio and then
Number of Favorites Shown.

HD Radio Technology

If equipped, HD Radio™ Technology is
a free service with features such as
static-free sound, more stations built
onto the frequency such as HD2 and
HD3, and on-screen information such
as artist and song title.

From the AM or FM screen, touch “HD
Radio” to turn HD Radio reception on
or off.

Channel Access

To access HD Radio channels:

1. Tune the radio to the channel.
If the channel is broadcasting
HD Radio Technology, the radio
will automatically switch to
digital audio, indicated with an
HD logo if HD Radio reception is
turned on.

2. Touch

There may be a delay before the
channel starts playing.

The HD Radio channel number is
indicated next to the logo.

HD Radio channels can be saved as
favorites. Songs can be tagged for
download.

When connected to iTunes
button on the device may need to be
touched to transfer the tags to iTunes.

See AM-FM Radio 0 12 or USB Port
0 20.

For a list of all channels, see
www.hdradio.com.

@ or 9 to tune to the

previous or next HD Radio
channel.

®

, the Sync

Troubleshooting

A few cases for troubleshooting
delayed, weak, or loss of HD Radio
signals are:

Digital Audio Delay : Wait for the
signal to process. This can take
several seconds.

Volume Change, Audio Skip, Echo,
Digital Audio Lost : Channel signal

strength may be weak or the channel
is out of range. Verify proper reception
on another channel.

If the HD Radio signal loses reception
while listening to channel HD1, the
radio will go back to the main non-HD
Radio channel.

If the HD Radio signal loses reception
while listening to channels HD2 to
HD8, the radio mutes until the signal
can be recovered or until the channel
is changed.

HD Radio reception can be disabled if
driving in a weak signal area. Touch
HD Radio On/Off to toggle HD Radio
reception on and off.

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16 RADIO

Satellite Radio

SiriusXM Satellite Radio Service

If equipped, vehicles with a valid
SiriusXM satellite radio subscription
can receive SiriusXM programming.

SiriusXM satellite radio has a wide
variety of programming and
commercial-free music, coast to coast,
and in digital-quality sound. In the
U.S., see www.siriusxm.com or call
1-888-601-6296. In Canada, see
www.siriusxm.ca or call
1-877-438-9677.

When SiriusXM is active, the station
name, number, category name, song
title, and artist display on the screen.

SiriusXM Menu

Pressing the MENU screen button may
display the following:

Tone Settings : Touch + or − to adjust
the tone settings. See AM-FM Radio
0 12.

TuneSelect : For SiriusXM only, this
feature allows alerts to be set for
artists or songs that are played on any
other channel. Press TuneSelect on
the menu during playback of a desired
song or artist to set an alert. Press
Manage TuneSelect to turn the aler ts
On and Off or manage the saved
selection of Artists or Songs. To
unselect an alert, press the Song or
Artist. To delete an alert, press −.

Touch

0 to go back to the

previous menu.

Auto Volume (If Equipped) : This
feature adjusts the volume based on
the vehicle speed. See AM-FM Radio
0 12.

Bose AudioPilot noise compensation
technology (If Equipped) : This

feature adjusts the volume based on
the noise in the vehicle and speed. See
AM-FM Radio 0 12.

Radio Reception

Unplug electronic devices from the
accessory power outlets if there is
interference or static in the radio.

FM

FM signals only reach about 16 to
65 km (10 to 40 mi). Although the
radio has a built-in electronic circuit
that automatically works to reduce
interference, some static can occur,
especially around tall buildings or
hills, causing the sound to fade in
and out.

AM

The range for most AM stations is
greater than for FM, especially at
night. The longer range can cause
station frequencies to interfere with
each other. Static can also occur when
things like storms and power lines
interfere with radio reception. When
this happens, try reducing the treble
on the radio.

SiriusXM Satellite Radio Service

If equipped, SiriusXM Satellite Radio
Service provides digital radio
reception. Tall buildings or hills can

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RADIO 17

interfere with satellite radio signals,
causing the sound to fade in and out.
In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the
SiriusXM signal for a period of time.

Cell Phone Usage

Cell phone usage, such as making or
receiving phone calls, charging, or just
having the phone on may cause static
interference in the radio. Unplug the
phone or turn it off if this happens.

Backglass Antenna

The AM-FM antenna is integrated
with the rear window defogger in the
rear window. Do not scratch the inside
surface or damage the lines in the
glass. If the inside surface is damaged,
it could interfere with radio reception.
For proper radio reception, the

antenna connector needs to be
properly attached to the post on the
glass.

If attaching a cell phone antenna to
the glass, attach it between the grid
lines.

Caution

Using a razor blade or sharp object
to clear the inside rear window can
damage the rear window antenna
and/or the rear window defogger.
Repairs would not be covered by
the vehicle warranty. Do not clear
the inside rear window with sharp
objects.

Caution

Do not apply aftermarket glass
tinting with metallic film. The
metallic film in some tinting
materials will interfere with or
distort the incoming radio
reception. Any damage caused to
the backglass antenna due to
metallic tinting materials will not
be covered by the vehicle warranty.

Multi-Band Antenna

The roof antenna is for OnStar and
GPS (Global Positioning System). Keep
clear of obstructions for clear
reception. If the vehicle has a sunroof,
and it is open, reception can also be
affected.

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18 AUDIO PLAYERS

Audio Players

Avoiding Untrusted Media Devices

When using media devices such as
CDs, DVDs, Blu-ray Discs, SD cards,
USB devices, and mobile devices,
consider the source. Untrusted media
devices could contain files that affect
system operation or performance.
Avoid use if the content or origin
cannot be trusted.

CD Player

If equipped, the player can be used for
CD and MP3 audio.

The system is capable of playing:

.

Most audio CDs

.

CD-R

.

CD-RW

.

MP3 or unprotected WMA formats

When playing any compatible
recordable disc, the sound quality can
be reduced due to disc quality, the

method of recording, the quality of
the music that has been recorded,
or the way the disc has been handled.

There can be increased skipping,
difficulty in finding tracks, and/or
difficulty in loading and ejecting.
If these problems occur, check the
disc for damage or try a known
good disc.

To avoid damage to the CD player:

.

Do not use scratched or damaged
discs.

.

Do not apply labels to discs. The
labels could get caught in the
player.

.

Insert only one disc at a time.

.

Keep the loading slot free of
foreign materials, liquids, and
debris.

.

Use a marking pen to label the top
of the disc.

Loading and Ejecting Discs

To load a disc:

1. Turn the vehicle on.

2. Insert a disc into the slot, label
side up. The player pulls it in the
rest of the way. If the disc is
damaged or improperly loaded,
there is an error and the disc
ejects.

Press

X on the faceplate to eject a

disc from the CD player. If the disc is
not removed within a short period of
time, it is automatically pulled back
into the player.

Playing an Audio MP3 or CD

Touch the MEDIA screen button until
CD Audio view displays, touch to
select.

On the CD main page, a track number
displays at the beginning of each
track, or Song, Artist, and Album
information displays when available.

Use the following controls to play
the disc:

@ :

.

Touch to seek to the beginning of
the current or previous track.
If the track has been playing for
less than 10 seconds, it seeks to

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AUDIO PLAYERS 19

.

the previous track. If longer than
five seconds, the current track
starts from the beginning.

.

Touch and hold to fast reverse
through a track. Release the
button to return to playing speed.
Elapsed time displays.

9 :

.

Touch to seek to the next track.

.

Touch and hold to fast forward
through a track. Release the
button to return to playing speed.
Elapsed time displays.

When a Blu-Ray
if equipped, is loaded, and the CD
button is touched, a message displays,
“Go to video application to play
DVD/BD.”

Error Messages

If Disc Error displays and/or the disc
comes out, it could be for one of the
following reasons:

.

The disc has an invalid or
unknown format.

®

or DVD disc,

The road is very rough. Try the
disc again when the road is
smoother.

.

The disc is dirty, scratched, wet,
or upside down.

.

The air is very humid. Try the disc
again later.

.

There was a problem while
burning the disc.

.

The label is caught in the CD
player.

If Disc Player Error displays, it could
be for one of the following reasons:

.

The player temperature is
too high.

.

There are load or eject errors.

If the CD is not playing correctly, for
any other reason, try a known
good CD.

If any error continues, contact your
dealer.

MP3/CD Menu

Touch the MENU screen button while
that source is active to access
the menu.

Touch any of the following buttons on
the MP3/CD Menu:

Shuff le : Touch to play the tracks
randomly. Touch again to stop shuffle.

Auto Volume (If Equipped) : This
feature adjusts the volume based on
the speed of the vehicle. See AM-FM
Radio 0 12.

Bose AudioPilot noise compensation
technology (If Equipped) : This

feature adjusts the volume based on
the noise in the vehicle and speed. See
AM-FM Radio 0 12.

Tone Settings : Touch + or − to adjust
Bass, Midrange, Treble, or Surround (if
equipped). See AM-FM Radio 0 12.

MP3 Guidelines

.

Sampling rate: 16 kHz, 22.05 kHz,
24 kHz, 32 kHz, 44.1 kHz, and
48 kHz.

.

Bit rates supported: 8, 16, 24, 32,
40, 48, 56, 64, 80, 96, 112, 128,
144, 160, 192, 224, 256, and
320 kbps.

.

Recorded on a CD-R or CD-RW.

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20 AUDIO PLAYERS

MP3 Folder Information

Touch anywhere between the top
applications tray or the bottom menu
to display the browse screen.

Root Directory : To access, touch
anywhere in the center area of the
screen. The root directory is treated as
a folder. All files contained directly
under the root directory are accessed
prior to any root directory folders.

No Folder : When the CD only
contains compressed audio files
without any folders or playlists, all
files are under the root folder.

File System and Naming : The song
titles, artists, albums, and genres are
taken from the file's ID3 tag and are
only displayed if present in the tag.
If a song title is not present in the ID3
tag, the radio displays the file name as
the track name.

USB Port

Audio from videos stored on a USB
device may be listened to while the
vehicle is in a forward gear. Videos
can be watched while the vehicle is in
P (Park). Use play/pause or next/

previous to control the video or touch
the browse screen to display a list of
the current video filters.

This vehicle has two USB ports in the
center console. These ports are for
data and charging. There are also two
USB ports on the rear seat trim panel.
These rear seat ports are for
charging only.

If equipped with Rear Seat
Infotainment (RSI), there may be two
USB ports in the rear media console
storage area.

Playing from a USB

A USB mass storage device can be
connected to the USB port.

Audio extensions supported by the
USB are:

.

MP3

.

WMA

.

AAC

.

OGG

.

AIFF

.

3GPP

Gracenote

When plugging in a USB device,
Gracenote service builds voice tags for
music. Voice tags allow artists, albums
with hard to pronounce names, and
nicknames to be used to play music
through voice recognition.

While indexing, infotainment features
are available.

My Media Library

My Media is only available when more
than one indexed device is connected.
It allows access to content from all
indexed media sources. Touch the
MEDIA screen button to scroll
through the options until My Media is
selected. Touch anywhere in the
central area of the screen to browse
the content.

USB MP3 Player and USB Drives

The USB MP3 players and USB drives
connected must comply with the USB
Mass Storage Class specification
(USB MSC).

To play a USB device:

1. Connect the USB.

®

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AUDIO PLAYERS 21

2. Touch MEDIA until the
connected device is shown.

Use the following when playing an
active USB source:

r : Touch to play the current media

source.

j : Touch to pause play of the current

media source.

@ :

.

Touch to seek to the beginning of
the current or previous track.
If the track has been playing for
less than 10 seconds, the previous
track plays. If playing longer than
five seconds, the current track
restarts.

.

Touch and hold to reverse quickly
through playback. Release to
return to playing speed. Elapsed
time displays.

9 :

.

Touch to seek to the next track.

.

Touch and hold to advance
quickly through playback. Release
to return to playing speed. Elapsed
time displays.

Z : Touch the shuffle icon on the

interaction selector to shuff le through
the available media.

/ : Touch the replay icon on the

interaction selector to display the
time bar. Move the time bar to
interact with the currently
playing song.

TONE : Touch TONE on the
interaction selector to access the Tone
Settings screen. Set the Bass,
Midrange, Treble, Balance, and Fade.

USB Menu

Touch Menu to display the USB menu.
The following may be available:

Shuff le : Touch to play the tracks
randomly. Touch again to stop shuffle.

Tone Settings : Touch + or − to adjust
Bass, Midrange, Treble, or Surround (if
equipped). See AM-FM Radio 0 12.

Auto Volume (If Equipped) : This
feature adjusts the volume based on
vehicle speed.. See AM-FM Radio 0 12.

Bose AudioPilot noise compensation
technology (If Equipped) : This

feature adjusts the volume based on
the noise in the vehicle and speed. See
AM-FM Radio 0 12.

USB Browse Menu

Touch the BROWSE screen button to
view the browse menu and the
following options are displayed along
the bottom of the screen:

Playlists:

Supported Playlist extensions are:
m3u, pls, wpl, asx, b4s, and xspf.

1. Touch to view the playlists
stored on the USB.

2. Select a playlist to view the list
of all songs in that playlist.

3. Select a song from the list to
begin playback.

Artists:

1. Touch to view the list of artists
stored on the USB.

2. Select an artist name to view a
list of all albums by the artist.

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22 AUDIO PLAYERS

3. To select a song, press All Songs
or press an album and then
select a song from the list.

Albums:

1. Touch to view the albums on
the USB.

2. Select the album to view a list of
all songs on the album.

3. Select a song from the list to
begin playback.

Songs:

1. Touch to display a list of all
songs on the USB.

2. To begin playback, select a song
from the list.

Genres:

1. Touch to view the genres on
the USB.

2. Select a genre to view a list of
artists.

3. Select an artist to view albums
by that artist.

4. Select an album to view songs on
the album.

5. Select a song to start playback.

Podcasts, Composers, Audiobooks,
Videos, and Folder View are shown
when More is selected from the
bottom of the screen.

Podcasts:

1. Touch to view the podcasts on
the USB.

2. Select Podcast to get a list of
podcast episodes.

Composers:

1. Touch to view the composers on
the USB.

2. Select Composer to view a list of
albums by that composer. Select
an album or all songs to view a
list of songs.

3. Select a song from the list to
begin playback.

Audiobooks:

1. Touch to view the audiobooks
stored on the device. Select an
audiobook to get a list of
chapters.

2. Select the chapter from the list
to begin playback.

Folder View (If Equipped):

1. Touch to view the directories on
the USB.

2. Select a folder to view a list of all
files.

3. Select a file from the list to begin
playback.

When a list of songs, albums, artists,
or other types of media display, a
vertical keyboard appears on one side
of the list and a scroll bar on the
other side. When using the vertical
keyboard, touch the beginning
character of the desired name to
display the zoom bubble of that
character. Release the finger from the
touch screen and the zoom bubble
disappears.

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AUDIO PLAYERS 23

Touch the scroll bar to move the list
up and down.

File System and Naming

File systems supported by the
USB are:

.

FAT32

.

NTFS

.

HFS+

The songs, artists, albums, and genres
are taken from the file’s song
information and are only displayed if
present. The radio displays the file
name as the track name if the song
information is not available.

Supported Apple

®

Devices

To view supported devices, see
my.cadillac.com/learn.

Loss of Audio

Do not pair the Bluetooth of an
iPhone that is connected and using
the iPod feature under vehicle media

If there is a loss of audio, playback
can be resumed by changing the audio
flow from Bluetooth to USB cable.

Source USB from the Audio MEDIA
screen button to resume playback.

Other phones such as the Droid
phones may have a similar reaction.

Bluetooth Streaming Audio and
Voice Recognition

See Bluetooth Audio 0 24 for
information on using voice
recognition with Bluetooth streaming
audio.

Make sure all devices have the latest
software downloaded.

Storing and Recalling Media
Favorites

To recall media favorites, touch the
Media screen button to access the
Media main page. Touch and hold to
display a list of media types. Select
from the list.

sources. If an attempt to pair the
Bluetooth of the same connected
phone is made, the system will
automatically mute the iPhone audio.

The media types that may display are:

Genres : Touch to store the current
genre as a favorite. Touch a screen
button in the favorite area to recall a
favorite genre. The first song of the
genre begins to play.

Artists : Touch to store the current
artist as a favorite. Touch a screen
button in the favorite area to recall a
favorite artist. The first song in the
artist list begins to play.

Albums : Touch to store the current
album as a favorite. Touch a screen
button in the favorite area to recall a
favorite album. The first song in the
album list begins to play.

Playlists : Touch to store the current
playlist as a favorite. Touch a screen
button in the favorite area to recall a
favorite playlist. The first song in the
playlist begins to play.

Songs : Touch to store the current
song as a favorite. Touch a screen
button in the favorite area to recall a
favorite song.

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24 AUDIO PLAYERS

Podcasts or Podcast Episode : Touch
and hold a screen button to store the
current podcast as a favorite. Touch a
screen button in the favorite area to
recall a favorite podcast or podcast
episode. The podcast or podcast
episode begins to play.

Audiobooks : Touch and hold a
screen button to save the current
audiobook as a favorite. Touch a
screen button in the favorite area to
recall a favorite audiobook. The first
chapter in the audiobook begins
to play.

Videos : Touch and hold a screen
button to store the current video as a
favorite. Touch a screen button in the
favorite area to recall a favorite video.
The first episode in the video begins
to play. Not all formats are supported.

Media Playback and Mute

USB playback will be paused if the
system is muted. If the steering wheel
mute button is pressed again,
playback will resume.

If the source is changed while in
mute, playback resumes and audio
will unmute.

Auxiliary Jack

This vehicle has an auxiliar y input
jack in the center console under the
armrest and in the rear media console
if equipped with Rear Seat
Infotainment (RSI). Possible auxiliary
audio sources include:

.

Laptop computer

.

Audio music player

This jack is not an audio output. Do
not plug headphones into the
auxiliary input jack. Set up an
auxiliary device while the vehicle is in
P (Park).

Connect a 3.5 mm (1/8 in) cable from
the auxiliary device to the auxiliary
input jack. When a device is
connected, the system can play audio
from the device over the vehicle
speakers.

If an auxiliary device has already been
connected, but a different source is
currently active, touch the MEDIA
screen button to scroll through audio
source screens, until AUX Input
source screen displays.

Shuffle is not available in the AUX
source menu.

Bluetooth Audio

If equipped, music may be played
from a paired Bluetooth device.
See Bluetooth (Overview) 0 96 or

Bluetooth (Infotainment Controls) 0 97

or Bluetooth (Voice Recognition) 0 100
for help pairing a device.

Volume and song selection may be
controlled by using the infotainment
controls or the phone/device.
If Bluetooth Audio is selected and no
volume is present, check the volume
setting on both your phone/device and
the infotainment system.

Music can be launched by touching
AUDIO on the Home Page.

To play music via Bluetooth:

1. Power on the device, and pair to
connect the device.

2. Once paired, go into the audio
application from the Home Page
or via the applications tray.
Select MEDIA until Bluetooth
displays.

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AUDIO PLAYERS 25

Bluetooth Audio Menu

Touch the MENU screen button to
display the Bluetooth Audio menu.
The following may be available:

Tone Settings : Touch + or − to adjust
Bass, Midrange, Treble, or Surround (if
equipped). See AM-FM Radio 0 12.

0 to go back to the

Touch
previous menu.

Auto Volume (If Equipped) : This
feature adjusts the volume based on
the speed of the vehicle. See AM-FM
Radio 0 12.

Bose AudioPilot noise compensation
technology (If Equipped) : This

feature adjusts the volume based on
the noise in the vehicle and speed. See
AM-FM Radio 0 12.

Manage Bluetooth Devices : Touch to
go to the Bluetooth page to add or
delete devices or to pair.

When selecting Bluetooth audio, the
radio may not be able to launch the
audio player on the connected device
to start playing. When the vehicle is
not moving, use the phone to begin
playback.

All devices launch audio differently.
When selecting Bluetooth audio as a
source, the radio may show as paused
on the screen. Press play on the device

or touch
playback.

Some phones support sending
Bluetooth music information to
display on the radio. When the radio
receives this information, it will check
to see if any is available and display it.
For more information about supported
Bluetooth features, see www.gm.com/
bluetooth.

r on the screen to begin

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26 ONSTAR SYSTEM

OnStar System

OnStar 4G LTE

If equipped with OnStar 4G LTE, up to
seven devices, such as smartphones,
tablets, and laptops, can be connected
to high-speed Internet through the
vehicle’s built-in Wi-Fi hotspot.

Call 1-888-4ONSTAR (1-888-466-7827)
to connect to an OnStar Advisor for
assistance. See www.onstar.com for
vehicle availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions. 4G
LTE service is available in select
markets. 4G LTE performance is based
on industry averages and vehicle
systems design. Some services require
a data plan.

The OnStar App

If equipped, the infotainment system
has OnStar controls in the embedded
OnStar app on the Home Page. All
OnStar functions that can be
performed with the buttons can be
done using the app. To open the app,
touch the OnStar icon on the Home
Page. Features vary by region and
model.

OnStar Smart Driver

OnStar Smart Driver provides
information about driving behavior to
help maximize overall vehicle
performance, reduce wear and tear,
and enhance fuel efficiency. An
Insurance Discounts Eligibility feature
is also offered within OnStar Smart
Driver. See www.onstar.com for details
regarding vehicle eligibility and
system limitations.

OnStar, General Motors, and their
affiliates are not insurance providers.
Obtain insurance only from licensed
insurance providers.

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REAR SEAT INFOTAINMENT 27

Rear Seat Infotainment

Rear Seat Infotainment

System Operation

The video screens are overhead in the
second or third row (if equipped).

(RSI) System

If equipped, the system includes a
Blu-ray/DVD/CD player, two USB
ports, HDMI/MHL input, wireless
headphones, and a remote control.

The remote control is used to select
the same or a different source for each
screen from the rear seats.

Video can be viewed from the front by
touching the Video screen icon, if the
vehicle is in P (Park). Audio will be
heard over the speakers. If another
screen icon is selected, the video on
the rear screen will continue to play
but the audio on the speakers will
change to the source selected.

To resume play of the video where it
left off, Pseudo Resume must be on.
See “Player Setup BD/DVD" later in
this section.

The RSI system may not operate
properly until the temperature is
above −20 °C (−4 °F) and below 55 °C
(131 °F).

To use:

1. Press the release button in front
of the overhead screen. Do not
pull on the sides of the screen.

2. Move the screen to the viewing
position. Remove the remote
from the storage location to use.

Caution

When storing the remote, place it in
the storage area with the buttons
facing toward you or damage to the
screen could occur.

3. Opening a screen will turn the
system on. If the screens are
open with the system off, press
the power button on the remote
to turn the system on.

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28 REAR SEAT INFOTAINMENT

The system can also be turned
on from the front infotainment
system by touching the VIDEO
icon and then touching the On/
Off button.

If RSI audio is desired without
video being displayed, stow the
display in the closed position.

To turn the audio off, press the
power button on the remote or
press the On/Off button on the
front infotainment Video page.

Push the video screen into the
locked position when it is not in
use. The screen turns off
automatically.

Caution

Avoid directly touching the video
screen, as damage may occur.

Sources

Sources include AM, FM, SXM (if
equipped), HDMI/MHL, CD/DVD/
Blu-Ray, and USB.

Menus and Features

AM/FM Menu

Press RADIO on the remote control,
then select AM or FM.

Press MENU on the remote control to
select All Strong Stations, All Stations,
Favorites, Categories, Wired
Headphones, or other RSI functions.

Only one tuner source may be active
at a time.

To close, press MENU or
or wait for the time out.

SiriusXM Menu (If Equipped)

Press RADIO on the remote control,
then select SXM.

0 (Back),

Touch Menu to select Channel List,
Categories, Favorites, SXM View,
Wired Headphones, or other RSI
functions.

Only one tuner source may be active
at a time.

To close, press MENU or
or wait for the time out.

Disc Menu BD (Blue-Ray Disc)

With a Blu-Ray disc in the player,
press MEDIA on the remote control
and then select Blue-Ray.

0 (Back),

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REAR SEAT INFOTAINMENT 29

CD Menu

Press MENU on the remote control
once to display menus based on the
media.

Choose from POP UP MENU (BD
Only), TOP MENU, COLOR, KEYPAD,
DISC CONTROL, and MORE
(SETTINGS, PREVIOUS, NEXT,
STILLS OFF).

To close, press MENU or
or wait for the time out.

Disc Menu DVD

Press MENU on the remote control
once to select from TOP MENU,
KEYPAD, STOP DISC, PHOTO, and
SETTINGS.

To close, press MENU or
or wait for the time out.

0 (Back),

0 (Back),

Select from:

.

Track List

.

Shuffle

.

Disc Information (if available)

.

Wired Headphones

.

Brightness

.

Player Setup: Audio Compression,
Auto Enter (if available)

.

Title Search (if available)

.

Software Information

If no disc is present, not all choices
are available.

To close, press MENU or
or wait for the time out.

0 (Back),

Pop Up Menu (BD Only)

Select to display the on-screen menu
options. To exit the Pop Up menu,
make a selection or wait for the
timeout. When the Pop Up menu is
opened, the overlay/interaction
selector menu will be closed.

Top Menu BD/DVD

Select to display the DVD or BD menu.
Make a selection to exit the Top
menu. TOP MENU is not available for
BDAV, DVD-VR, and AVCREC discs.

Color (BD Only)

Select COLOR to display the four color
button options: blue, yellow, red, and
green. Highlight a color and press
ENTER and the appropriate action will

be carried out. Press

0 (Back) or