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CUE Infotainment System
User Manual
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User Manual
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User Manual
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Cadillac CUE Infotainment System User Manual

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Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
2015 Cadillac CUE Infotainment System M
Infotainment System . . . . . . 3
Introduction . . . . . . . . . . . . . . . . . 3
Overview . . . . . . . . . . . . . . . . . . . . . . . 3
Steering Wheel Controls . . . . . . . 6
Using the System . . . . . . . . . . . . . . 7
Software Updates . . . . . . . . . . . . . 11
Radio . . . . . . . . . . . . . . . . . . . . . . . 11
AM-FM Radio . . . . . . . . . . . . . . . . . 11
HD Radio Technology . . . . . . . . . 15
Satellite Radio . . . . . . . . . . . . . . . . 16
Radio Reception . . . . . . . . . . . . . . 22
Backglass Antenna . . . . . . . . . . . 22
Multi-Band Antenna . . . . . . . . . . . 23
Pandora Internet Radio . . . . . . . 23
Audio Players . . . . . . . . . . . . . 27
CD Player . . . . . . . . . . . . . . . . . . . . . 27
USB/SD Port . . . . . . . . . . . . .. . . . . 29
SD Card Reader . . . . . . . . . . . . . . 33
Auxiliary Jack . . . . . . . . . . . . . . . . . 34
Bluetooth Audio . . . . . . . . . . . . . . . 34
OnStar System . . . . . . . . . . . . 35
Rear Seat Infotainment . . . 36
Rear Seat Entertainment (RSE)
System . . . . . . . . . . . . . . . . . . . . . . 36
Rear Seat Entertainment (RSE)
System (Platinum) . . . . . . . . . . . 55
Navigation . . . . . . .. . . . . . . . . . 68
Using the Navigation
System . . . . . . . . . . . . . . . . . . . . . . 68
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Navigation Symbols . . . . . . . . . . . 77
Destination . . . . . . . . . . . . . . . . . . . . 79
®
OnStar
Settings . . . . . . . . . . . . . . . . . . . . . . . 96
Global Positioning
System (GPS) . . . . . . . . . . . . . . . 98
Vehicle Positioning . . . . . . . . . . . . 98
Problems with Route
Guidance . . . . . . . . . . . . . . . . . . . . 99
If the System Needs
Service . . . . . . . . . . . . . . . . . . . . . . 99
Map Data Updates . . . . . . . . .. . 100
Database Coverage
Explanations . . . . . . . . . . . . . . . 100
System . . . . . . . . . . . . . . 95
Voice Recognition . . . . . . . 100
Phone . . . . . . . . . . . . . . . . . . . . . 108
Bluetooth (Overview) . . . . . . . . 108
Bluetooth (Infotainment
Controls) . . . . . . . . . . . . . . . . . . . 109
Bluetooth (Voice
Recognition) . . . . . . . . . . . . . .. . 113
Text Messaging . . . . . . . . . . . . . . 114
Wireless Charging
(Escalade) . . . . . . . . . . . . . . . . . . 115
Wireless Charging (Except
Escalade) . . . . . . . . . . . . . . . . . . 116
Settings . . . . . . . . . . . . . . . . . . . 118
Teen Driver .... . . . . . . . . . . . . . . 120
Trademarks and License
Agreements . . . . . . . . .... .
Index . . . . . . . . . . . . . . . . . . . . . i-1
122
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Infotainment System 3

Introduction

Infotainment

The names, logos, emblems, slogans, and vehicle body designs appearing in this manual including, but not limited to, GM, the GM logo, CADILLAC, CADILLAC Emblem and CADILLAC CUE are registered trademarks of General Motors LLC., its subsidiaries, affiliates, or licensors.
Litho in U.S.A. Part No. 23191792 B Second Printing
For vehicles first sold in Canada, substitute the name General Motors of Canada Limited for Cadillac Motor Division, whenever it appears in this manual.
This manual describes features that may or may not be on the vehicle because of optional equipment that was not purchased on the vehicle, model variants, country specifications, features/applications that may not be available in your region, or changes subsequent to the printing of this manual.
Keep this manual with the owner manual in the vehicle, so it will be there if it is needed. If the vehicle is sold, leave this manual in the vehicle.

Overview

Read the following pages to become familiar with the infotainment system features.
Warning
{
Taking your eyes off the road for too long or too often while using any infotainment feature can cause a crash. You or others could be injured or killed. Do not give extended attention to infotainment tasks while driving. Limit your glances at the vehicle displays and focus your attention on driving. Use voice commands whenever possible.
©
2014 General Motors LLC. All Rights Reserved.
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The infotainment system has built-in features intended to help avoid distraction by disabling some functions when driving. These functions may gray out when they are unavailable. Many infotainment features are also available through the instrument cluster and steering wheel controls.
Before driving:
.
Become familiar with the operation, faceplate buttons, and screen buttons.
.
Set up the audio by presetting favorite stations, setting the tone, and adjusting the speakers.
.
Set up phone numbers in advance so they can be called easily by pressing a single button or by using a single voice command if equipped with Bluetooth phone capability.
See “Defensive Driving” in the owner manual.
To play the infotainment system with the ignition off, see “Retained Accessory Power (RAP)” in the owner manual.
Customer Assistance
Assistance is available to help with Bluetooth pairing, other mobile device interface, and operation support of the CUE infotainment system. Specialists are available when calling this Customer Assistance number.
U.S.: 1-855-428-3669 (855 4 CUE NOW)
Canada: 1-888-446-2000 (Canadian Cadillac Customer Care Centre)
Infotainment System
The infotainment system is controlled by using the touchscreen, the buttons below the touchscreen, steering wheel controls, and voice recognition.
1. O (Power and Mute)
2. Volume
3.
{ (Home Page)
Power (On/Off/Mute)
.
When off, press O (1) to turn the system on. Press and hold to turn off.
.
When on, press O to mute the system. Press
unmute the system.
O again to
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Infotainment System 5
Retained Accessory Power (RAP)
The vehicle has RAP. When in RAP the audio system can be played even after the ignition is turned off. See “Retained Accessory Power (RAP)” in the owner manual.
Volume
The black area above the chrome bar (2) is used to increase or decrease the volume. There are three ways to adjust the volume:
.
Slide a finger.
.
Press.
.
Press and hold.
Rear Seat Armrest Control Panel
If equipped, there is a control panel in the center of the rear seatback. See “Armrest Storage” in the owner manual.
1. O (Power): Press to turn the
power on or off for the sourced audio or media playback and sunshade control button (if equipped).
2.
S VOL T (Volume): Press the
left or right arrow to adjust the volume of current playback.
3.
Q (Sunshade Switch): Press
and release the switch to control the rear window sunshade.
4. SRCE (Source): Press to change the source of playback.
5.
S SEEK T: Press the left or
right arrow to go to the previous or next station on the radio or track on a media source.
6. PRESET: Press to go to a saved favorite.
Home Page
The Home Page is where application icons are accessed. Some features are disabled when the vehicle is moving.
The Home Page can be set up to have up to five pages with eight icons per page.
Press
u or v, or slide a finger left/
right across the screen to access the pages of icons.
v (Next): Press to go to the next
Home Page.
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u (Previous): Press to go to the
previous Home Page.
k (Interaction Selector): Press to
display the favorites list.
Press and hold a location within the favorites area to begin the process of saving a favorite application.
Press the application icon to store as a favorite, and the name of the application will be shown in favorites.
Home: Press to go back to the Home Page to start a different application.
Managing Home Page Icons
1. Press and hold any of the Home Page icons to edit that icon.
2. Drag the icon to a new location on the Home Page or to save it to the applications tray.
3. Press
{ to exit edit mode.

Steering Wheel Controls

The infotainment steering wheel controls can be used to control the infotainment features displayed in the instrument cluster.
When in Valet Mode (if equipped), access to the infotainment functions is disabled. See Settings on page 118.
g (Press to Talk): Press to answer
an incoming call or to start a voice recognition. See Bluetooth
(Overview) on page 108 or Bluetooth (Infotainment Controls) on page 109 or Bluetooth (Voice Recognition) on page 113 and
“OnStar Overview” in the owner manual.
c (End Call): Press to decline an
incoming call, or end a current call. Press to mute or unmute the infotainment system when not on a call.
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S or T : Press the five-way control
to the left or right to go to the previous or next area in the display or to the previous or next menu.
y or z : Press the five-way
control up or down to go up or down in a list or page.
SEL: Press to select a highlighted menu item.
C or B (Next or Previous
Favorite): Press to go to the next or previous favorite when listening to the radio. Press to go to the next or previous track when listening to a media source.
x + or x − (Volume): Press to
increase or decrease the volume.

Using the System

Audio
Press the AUDIO icon to display the active audio source page. Available sources are AM, FM, XM, CD (if equipped), My Media, USB, SD, Bluetooth, and AUX Input.
Phone
Press the PHONE icon to display the Phone main page. See
Bluetooth (Overview) on page 108 or Bluetooth (Infotainment Controls) on page 109 or Bluetooth (Voice Recognition) on page 113.
NAV/ OnStar NAV
Press the NAV icon to display the navigation map or OnStar Turn-by-Turn Navigation. See Using
the Navigation System on page 68
or “OnStar Navigation” in the owner manual.
Apps
If equipped, this feature is available through the Apps icon on the radio Home Page. Downloading and using Apps requires a Bluetooth Internet connection as part of a smartphone or other mobile device data service plan. On most smartphones, activation is in the device’s Settings menu under Mobile Network Sharing, Personal Hotspot, Mobile Hotspot, Bluetooth
Tethering, or similar. After activation of the hotspot on the smartphone, complete the Bluetooth pairing process using the Phone icon on the radio Home Page. After pairing the phone, press the Apps icon on the radio Home Page. Follow the prompts to configure the Internet connection and set up an account. See www.cadillac.com/cue (U.S.) or
®
www.cue.cadillac.ca (Canada).
Settings
Press the SETTINGS icon to display the Settings menu. See Settings on page 118.
Energy (If Equipped)
Press the ENERGY leaf icon to display energy flow on the hybrid vehicle. See the owner manual.
Pandora (If Equipped)
Press the PANDORA icon to begin Pandora Radio on page 23.
®
. See Pandora Internet
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8 Infotainment System
Weather (If Equipped)
Press the WEATHER icon to display the Weather main page. See “SiriusXM Travel Link (If Equipped)” under Satellite Radio on page 16.
OnStar (If Equipped)
Press the ONSTAR icon to display the OnStar main page and start OnStar voice recognition. See “OnStar Overview” in the owner manual.
Climate
Press the CLIMATE icon to display the Climate main page. See “Dual Automatic Climate Control System” in the owner manual.
Rear Climate (If Equipped)
Press the R. CLIMATE icon to display the Rear Climate main page. See “Rear Climate Control System” in the owner manual.
Video (If Equipped)
Press the VIDEO icon to display the video Rear Seat Entertainment main page. See Rear Seat Entertainment
(RSE) System on page 36 or Rear Seat Entertainment (RSE) System (Platinum) on page 55.
Applications Tray
The applications tray is at the top center of the screen. The applications tray can have three to five applications.
To add an application from the Home Page to the applications tray:
1. Press and hold any icon on the Home Page to enter edit mode.
2. Drag the icon to the applications tray.
To remove an item from the applications tray, drag the icon from the applications tray back to the Home Page.
Adding or removing applications from the applications tray will not remove them from the Home Page.
Touchscreen Buttons
Touchscreen buttons show on the screen when available. When a function is unavailable, the button may gray out. When a function is selected, the button may highlight.
Proximity Sensing
The infotainment system uses proximity sensing. When enabled, certain screen buttons and features will become visible when a hand approaches the screen. When the hand is removed, these features fade. Proximity sensing can be disabled in the Settings applications in the Display menu options.
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Infotainment System 9
Haptic Feedback
Haptic feedback is a pulse that occurs when a button is pressed on the screen or when buttons below the screen are pressed.
Infotainment Gestures
Use the following finger gestures to control the infotainment system.
Press/Tap
Press/Tap is used to select a button or option, activate an application, or change the location inside a map.
Press and Hold
Press and hold can be used to start another gesture, or to move or delete an application.
Drag
Drag is used to move applications on the Home Page, or to pan the map. To drag the item, it must be held and moved along the screen to the new location. This can be done up, down, right, or left.
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Nudge
Nudge is used to move items a short distance on a list or a map. To nudge, hold and move the selected item up or down to a new location.
Fling or Swipe
Fling or swipe is used to scroll through a list, pan the map, or change page views. Do this by placing a finger on the screen then moving it rapidly up and down or right and left.
Spread
Spread is used to zoom in on a map, certain images, or a web page. Place finger and thumb together on the screen, then move them apart.
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Pinch
Before wiping the surface with the microfiber cloth, use a soft bristle brush to remove dirt that could scratch the surface. Then use the microfiber cloth by gently rubbing to clean. Never use window cleaners or solvents. Periodically hand wash the microfiber cloth separately, using mild soap. Do not use bleach or fabric softener. Rinse thoroughly and air dry before next use.

Software Updates

Pinch is used to zoom out on a map, certain images, or a web page. Place finger and thumb apart on the screen, then move them together.
Cleaning High Gloss Surfaces and Vehicle Information and Radio Displays
For vehicles with high gloss surfaces or vehicle displays, use a microfiber cloth to wipe surfaces.
See the following websites for information:
Cadillac
In the U.S., see www.cadillac.com.
In Canada, see www.cadillac.ca.

Radio

AM-FM Radio

Playing the Radio
While on the audio main page the available sources are: AM, FM, XM (if equipped), CD (if equipped), My Media, USB, SD, Bluetooth, and AUX Input.
.
Press the RADIO screen button to scroll through AM, FM, or SiriusXM
.
Press the MEDIA screen button to scroll through CD (if equipped), My Media, USB, SD, Bluetooth, and AUX Input.
Infotainment System Settings
Press the RADIO screen button to access broadcast sources.
Press the MENU screen button to display the following menus:
Tone Settings:
.
Bass, Midrange, and Treble: Press + or − to adjust.
®
(if equipped).
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.
Surround Control:
If equipped, press + or − to adjust the volume of the seat speakers.
.
Balance: Press S or T for more sound from the left or right speakers. The middle position balances the sound between the left and right speakers.
.
Fade: Press y or z for more sound from the front or rear speakers. The middle position balances the sound between the front and rear speakers.
EQ (Equalizer) Settings: The available choices are Custom or Talk.
DSP Modes:
.
If equipped with Bose®Studio Surround
®
/Bose®Centrpoint
®
Surround sound system it will have four DSP modes. The proprietary Bose
®
Digital Signal Processing (DSP) delivers balanced sound specifically for the driver, rear-seat passengers
or the entire cabin. It is used to provide a choice of four different listening experiences. DSP can be used to provide a choice of four different listening experiences. DSP can be used while listening to the audio system. The type of DSP selected is displayed on the screen.
‐ Normal: Adjusts the audio to
provide the best sound for all seating positions.
‐ Driver: Adjusts the audio to
provide the best sound for the driver.
‐ Rear: Adjusts the audio to
provide the best sound for the rear seat occupants.
‐ Centerpoint: Turns on Bose
Centerpoint®surround technology. This setting creates a surround sound listening experience from nearly any audio source; existing stereo CD collection, satellite radio, and MP3
players. For more information on Bose
®
Centerpoint surround technology, visit www.bose.com/centerpoint.
Auto Volume: If equipped, this feature adjusts the volume based on vehicle speed. Select the level between off, low, medium - low, medium, medium - high, or high.
Press
[ Back to go back to the
previous menu.
®
AudioPilot
Noise Compensation
Technology: If equipped, this
feature adjusts the volume based on the noise in the vehicle and speed. When turned ON, AudioPilot detects ambient noise and vehicle speed to continuously adjust many aspects of the audio signal so that your music will sound the same at a
®
set volume level.
The options are ON and OFF.
This feature is most effective at lower radio volume settings where background noise can affect how well you hear the music being played through your vehicle‘s audio
®
®
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Infotainment System 13
system. At higher volume settings, where the music is much louder than the background noise, there may be little or no adjustments by AudioPilot
For more information on Bose AudioPilot®noise compensation technology, visit www.bose.com/ audiopilot.
Tag Song: If equipped, press to tag song information, including artist and title, to transfer to an iPod If the iPod is not attached, the information will be transferred when it is attached. Press OK to go back to the Now Playing view.
Timeshift: Timeshift is the recording of a radio station for up to 25 minutes. See “Timeshifting” later in this section.
HD Radio: For AM and FM only, press to turn HD reception on or off.
Press previous menu.
®
.
[ Back to go back to the
®
®
.
Update Station List: For AM and FM only, press to update the station
list. Press previous menu.
[ Back to go back to the
Finding a Station
Seeking a Station
Press t or u to search for the previous or next strongest station.
Tuning a Station
Press the SEEK screen button to switch to TUNE. Press again to
change back. Press manually search for a station.
t or u to
Storing Radio Station Presets
Favorites are stored in the area at the bottom of the screen.
Up to 60 preset stations can be stored under the following:
AM, FM, SiriusXM (if equipped), HD Radio Stations: Press and
hold a favorite button to save the current station as a favorite. Press a favorite button to recall a favorite station.
Mixed-Audio Favorites
Favorites that can be stored include radio stations, navigation, applications, contacts, tone settings, artists, songs, albums, podcasts, etc.
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To scroll through the favorites:
.
Drag up along the top of the favorites. To close the favorites, drag them down.
.
Slide a finger to the right or left to scroll through each page of
favorites. A page is being viewed.
Tone Settings: While viewing the tone settings and lifting up the favorite buttons, press and hold to store a tone setting. Press a screen button in the favorite area to recall a favorite tone setting.
V indicates which
Pandora Radio Stations: Press and hold a screen button to store the Pandora application. Pandora favorite stations work when Pandora is launched.
The number of favorites displayed is automatically adjusted by default, but can be manually adjusted in the Settings menu under Radio and then Number of Favorites Shown.
Timeshifting
The audio system can record live radio for up to 25 minutes. When tuned to a station, the system automatically begins recording the audio along with the associated
metadata. Timeshift must be turned on in the menu before recording can take place.
j to pause playback of the
Press audio and to initiate timeshift mode.
r to resume playback of the
Press live audio.
When timeshifting begins, a time is indicated on the right of the play/ pause indicator. This time initially indicates the time of day at which playback is paused. This time continues to show as long as the system is in a paused mode and the buffer continues to fill.
Buffer Reset
The buffer will reset anytime the broadcast band or stations/channels are changed. Changing to a media source while in pause mode will not reset the buffer.
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Rewinding or Fast Forwarding a Timeshifted Broadcast
.
Press and hold the t indicator to reverse playback at a rate of 15 times the rate of normal playback.
.
Press and hold the u indicator to advance playback at a rate of 15 times the rate of normal playback. The timeshift buffer can be advanced up to the end of the timeshift buffer and return to live mode.
Returning to Live Broadcast
If listening to timeshifted radio, press the LIVE button to return to live radio.
Timeshifting and Station/Channel Lists
If browsing a station/channel list is started while listening to the timeshift content, the list content is shown in live time, not buffered time.
Skipping Back in a Broadcast
For programs with metadata, pressing the previous button less than five seconds into a program will make the system skip to the beginning of the previous program. If more than five seconds into the current song/program, the system starts at the beginning of the current program. If no metadata is available, the system skips back 25 seconds.
Reaching the End of the Buffer
If the audio is paused and the 25 minute buffer is reached, the buffer continues recording the latest content and will erase the oldest content. When playback is started, the content played will be the last 25 minutes in the buffer.

HD Radio Technology

HD Radio®Technology is a free service with features such as static-free sound, more stations built onto the frequency such as HD2 and HD3, and on-screen information such as artist and song title.
Channel Access
To access HD Radio channels:
1. Tune the radio to the channel. If the channel is broadcasting HD Radio Technology, the radio will automatically switch to digital audio, indicated with an HD logo if HD Radio is turned on.
2. Press
There may be a delay before the channel starts playing.
The HD Radio channel number is indicated next to the logo.
t or u to tune to the
previous or next HD Radio channel.
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HD Radio channels can be saved as favorites. Songs can be tagged for download.
When connected to iTunes
®
, the Sync button on the device may need to be pressed to transfer the tags to iTunes.
See AM-FM Radio on page 11 or USB/SD Port on page 29.
For a list of all channels, see www.hdradio.com.
Troubleshooting
Digital Audio Delay: Wait for the
signal to process. This can take several seconds.
Volume Change, Audio Skip, Echo, Digital Audio Lost: Channel
signal strength may be weak or the channel is out of range. Verify proper reception on another channel.
If the HD Radio signal loses reception while listening to channel HD1, the radio will go back to the main non-HD Radio channel.
If the HD Radio signal loses reception while listening to channels HD2 to HD8, the radio mutes until the signal can be recovered or until the channel is changed.
HD can be disabled if driving in a weak signal area. Press Menu from the AM/FM screens, then press HD Radio to toggle HD on and off.

Satellite Radio

SiriusXM Satellite Radio Service (If Equipped)
Vehicles with a valid SiriusXM satellite radio subscription can receive SiriusXM programming.
SiriusXM satellite radio has a wide variety of programming and commercial-free music, coast to coast, and in digital-quality sound. See www.siriusxm.com or call 1-866-635-2349 in the U.S. In Canada, see www.xmradio.ca or call 1-877-209-0079.
When SiriusXM is active, the station name, number, category name, song title, and artist display on the screen.
SiriusXM Menu
Pressing the MENU screen button may display the following:
Tone Settings: Press + or − to adjust the tone settings. See AM-FM Radio on page 11.
Tag Song: Press the Tag Song button to tag the current artist and song information.
®
When connected to iTunes Sync button on the device may need to be pressed to transfer the tags to iTunes.
, the
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Timeshift: Press to turn Timeshift on or off. See AM-FM Radio on page 11.
TuneSelect: For SiriusXM only, this feature allows alerts to be set for artists or songs that are played on any other channel. Press TuneSelect on the menu during playback of a desired song or artist to set an alert. Press Manage
SiriusXM Travel Link (If Equipped)
SiriusXM Travel Link is available on the navigation system through a service fee subscription.
From the Home Page, press WEATHER. The system displays the current weather page.
Current Condition
TuneSelect to turn the alerts On and Off or manage the saved selection of Artists or Songs. To unselect an alert, press the Song or Artist. To delete an alert, press −.
Press
[ Back to go back to the
previous menu.
Auto Volume: If equipped, this feature adjusts the volume based on the vehicle speed. See AM-FM Radio on page 11.
Bose AudioPilot Noise Compensation Technology:
If equipped, this feature adjusts the volume based on the noise in the vehicle. See AM-FM Radio on
The current weather page displays:
.
Doppler Map with Weather
.
Forecast Information
.
Interaction Selector
.
Status
page 11.
Infotainment System 17
.
Time of Map Update
.
Applications Tray
Allow approximately 15 minutes for the current weather in the area to display.
Weather Regions
When in the weather application, press the SEARCH icon to display a split map. The list displayed on the left of the split map allows changes to the location.
The Doppler map and forecast information display a preview of the map for the location selected. The forecast information is for the current weather or next available forecast data.
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Press the EXIT screen button to return to the main weather map.
Press one of the options displayed on the Interaction Selector along the bottom of the map screen to select another function or display another type of list.
Weather Screen Not Under
Doppler Map: The Doppler map is
shown with the vehicle location in the center of the map.
City and State: The city and state are displayed for the view currently shown. The default is the current city and state that the vehicle is in.
Forecast Information
Guidance
.
The weather application uses the navigation system to provide the appropriate information for the guidance route. When not under guidance, it defaults to the current location.
The map can be panned to another location. The forecast information is updated to the new location.
.
The city and state update to reflect the current location.
.
Press the RESET screen button to reset the map back to the current vehicle location.
Weather Menu
Press MENU on the Weather Interaction Selector along the bottom of the map screen to display the Weather Menu.
The options are:
.
Weather Advisories: Any weather advisories that are in effect for the local area or while on route are displayed in a list. Press on an advisory from the list to display a screen that gives additional details about the advisory and shows the advisory location on the map.
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Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
Infotainment System 19
.
Configure Weather Alerts: Press to access the Weather Alerts menu. Press the Weather Alerts line item to turn the alerts On or Off. Press to select any one of the other line items such as High, Low, or Informational to filter the selected alerts for display, while the others will be suppressed.
.
Map Legend: Press to display the Map Legend.
Interaction Selector
The Interaction Selector at the bottom of the screen can be used to switch between different views within the weather screen.
These buttons are:
.
ZOOM − or ZOOM +: Press to zoom the map in or out.
.
RESET: Press to reset the map back to its original location.
.
SEARCH: Press to search for a new weather map location. The last destination screen displays. Press any button along the bottom of the Interaction Selector to help find a different
destination. These are
g, Cities,
and Recent.
Press Recent to display a list of recent locations that were recently viewed for weather.
g to activate voice
Press recognition. State a city and state or ZIP code. Follow the voice prompts to find the desired destination.
Press Cities to enter a city and state or ZIP code.
Type a city or state name on the keyboard screen to find the weather. If the state is omitted, the system assumes a city is being searched for within the current state. If the ZIP code is typed, the system displays the city associated with that ZIP code.
‐ If one match results from a
weather search, the system returns to the map. The map and forecast information updates for that location.
‐ If there are multiple results
from the weather search, a list of possible matches displays. The map shows the first match in the list along with the current weather information in the lower right corner.
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Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
20 Infotainment System
.
HOURLY: Press to display the hourly forecast for the current vehicle location. A forecast icon is shown for each period available.
.
36-HOUR: Press to display the current weather, six-hour forecast, and tomorrow’s weather. A forecast icon is shown for each period available.
.
DAILY: Press to display a daily forecast for the next five days. A forecast icon is shown for each period available.
.
MENU: Press to display the current advisories, turn weather alerts on or off, and view the map legend.
.
ON ROUTE: Press to display the forecasted weather for the route. This feature is only available while under route guidance.
SiriusXM NavTraffic (If Equipped)
The infotainment system may have SiriusXM NavTraffic subscription service provided through SiriusXM Satellite Radio. A service fee is required to receive the SiriusXM NavTraffic service.
Detailed traffic information is delivered to the vehicle’s navigation system by the SiriusXM Radio satellites. SiriusXM NavTraffic provides continuously updated traffic information.
The service may be available in more cities in the future. See www.siriusxmnavtraffic.com for more details on local coverage.
To access the traffic features, press the Traffic screen button on the Map Menu.
If traffic is not available because there is no valid SiriusXM subscription, a pop-up displays information on how to reactivate the subscription and SiriusXM radio ID.
®
. It is a
Traffic Alert While Under Guidance
If data is received about a traffic development on the route ahead, a search for a better route is performed. If a better route is found, information may be displayed in an alert. This alert displays the route information and how much time may be saved. If the alternative route is accepted, the current route will be altered.
If the alert is not acknowledged, the alert automatically times out and does not modify the route.
Black plate (21,1)
Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
Infotainment System 21
Traffic Alert While Not Under Guidance
The detail view of the incident shows any data about the incident as well as how much time could be saved by avoiding it. The map view shows the incident, the original route, and the suggested route. If voice prompts are enabled, the incident information is spoken. Press the Take New Route screen button to change to the new route.
While driving and not under guidance, the system can receive data indicating an accident or slow traffic flow. The information about the incident or slow traffic is displayed as an alert when the incident is 5 km (3 mi) ahead. The incident can be viewed on the map. Press the Dismiss screen button to return to the previous map.
SiriusXM Travel Link Movie Listings
A movie theater POI can be searched through a POI search or browsed through the POI category
structure. When the details for a movie theater are shown, there is additional information about the theater. When SiriusXM Travel Link Movie Listings information is available for the selected theater, this detailed information is shown in the additional details area of the display.
The details shown depend on the source of the information.
Details shown include:
.
Movie Names
.
Parental Ratings (G, PG-13, R, etc.)
.
Showtimes
.
Runtime
SiriusXM Travel Link Fuel Pricing (If Equipped)
When SiriusXM Travel Link Fuel Pricing information is available for a particular fuel station, the price displays for regular unleaded or diesel fuel, depending on the fuel type configured in the system.
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Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
22 Infotainment System
This fuel station POI can either be searched for through a POI search, or browsed through the POI category structure.
.
Press the Sort button to change the sort method. The default sort method is based on distance, with the closest fuel stations at the top of the list.
.
Press the Sort button to cycle through the sorting options of distance, price, or name. The last viewed sorting method is displayed and is retained over ignition cycles.
If the sorting method of price has been selected, the fuel stations in the list will appear from the lowest to the highest price based on the fuel type selected. For gasoline, the price shown is for regular unleaded. When diesel is selected as the fuel type, the diesel price is shown.

Radio Reception

Unplug electronic devices from the accessory power outlets if there is interference or static in the radio.
FM
FM signals only reach about 16 to 65 km (10 to 40 mi). Although the radio has a built-in electronic circuit that automatically works to reduce interference, some static can occur, especially around tall buildings or hills, causing the sound to fade in and out.
AM
The range for most AM stations is greater than for FM, especially at night. The longer range can cause station frequencies to interfere with each other. Static can also occur when things like storms and power lines interfere with radio reception. When this happens, try reducing the treble on the radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service provides digital radio reception. Tall buildings or hills can interfere with satellite radio signals, causing the sound to fade in and out. In addition, traveling or standing under heavy foliage, bridges, garages, or tunnels may cause loss of the SiriusXM signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making or receiving phone calls, charging, or just having the phone on may cause static interference in the radio. Unplug the phone or turn it off if this happens.

Backglass Antenna

The AM-FM antenna is integrated with the rear window defogger in the rear window. Do not scratch the inside surface or damage the lines in the glass. If the inside surface is
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Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
Infotainment System 23
damaged, it could interfere with radio reception. For proper radio reception, the antenna connector needs to be properly attached to the post on the glass.
If attaching a cell phone antenna to the glass, attach it between the grid lines.
Caution
{
Using a razor blade or sharp object to clear the inside rear window can damage the rear window antenna and/or the rear window defogger. Repairs would not be covered by the vehicle warranty. Do not clear the inside rear window with sharp objects.
Caution
{
Do not apply aftermarket glass tinting with metallic film. The metallic film in some tinting materials will interfere with or distort the incoming radio reception. Any damage caused to the backglass antenna due to metallic tinting materials will not be covered by the vehicle warranty.

Multi-Band Antenna

The roof antenna is for OnStar, SiriusXM Satellite Radio (U.S. and Canada only), and GPS (Global Positioning System). Keep clear of obstructions for clear reception. If the vehicle has a sunroof, and it is open, reception can also be affected.

Pandora Internet Radio

If equipped, Pandora®is a free Internet radio service that streams personalized radio stations based on artists, tracks, genres, and comedians. Create stations using the Pandora website or Smartphone
application, then use
, (thumbs down) to personalize
or stations. To set up an account, or for more information, go to www.pandora.com.
A phone or tablet with an Internet connection and the Pandora application installed is required. Personal cell phone data plans are used. Make sure the latest version is installed on the device.
- (thumbs up)
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Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
24 Infotainment System
Launching Pandora
Connect the iPhone to the USB port, or connect Android™ or BlackBerry
Bluetooth (Overview) on page 108 or Bluetooth (Infotainment Controls) on page 109 or Bluetooth (Voice Recognition) on page 113. For first
time use, set up the stations before connecting to the vehicle.
Using the iPhone
1. Plug the device into the USB
®
through Bluetooth. See
port. The phone screen must be unlocked.
2. Launch Pandora directly from the Home Page by pressing the Pandora icon.
If nothing happens when the available Pandora screen button is pressed, download the latest Pandora application and retry.
The login screen may display on the device.
Using an Android or BlackBerry Phone
The Android or BlackBerry phone must be unlocked to launch Pandora service.
1. Pair the phone using Bluetooth.
2. Press Pandora on the Home Page to launch the service.
3. If nothing happens when the available Pandora screen button is pressed, download the latest Pandora application and retry.
The login screen may display on the device.
Pandora Menus
Press Menu on the Pandora main page.
Pandora has a menu system with the following:
Tone Settings: Press to adjust the tone settings. See AM-FM Radio on page 11.
Bookmark Artist: Press to bookmark the artist.
Bookmark Song: Press to bookmark the song.
Auto Volume: This feature sets the auto volume based on the speed of the vehicle and noise in the vehicle. See AM-FM Radio on page 11.
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Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
Infotainment System 25
Bose AudioPilot: If equipped, this
feature adjusts the volume based on the noise in the vehicle. See AM-FM Radio on page 11.
Pandora Features
Pandora service has features to rate tracks, skip tracks, or change stations.
, (Thumbs Down): When
pressed, Pandora stores this information, changes to the next track, and does not play this track on this station again. This helps Pandora choose which tracks should not play on this station. This feature is only available on user created stations.
- (Thumbs Up): When pressed,
Pandora stores this information and
- is highlighted for the
remainder of the track. This helps Pandora choose which tracks should play on this station.
u (Next Track): When pressed,
Pandora changes to the next track.
r or j (Play/Pause): Press to play
or pause playback.
Pandora Skip Limit
Pandora limits the number of skips allowed on their service. When the
skip limit is reached, not skip the currently playing track,
but the recorded.
Advertisements on Pandora
Pandora may display advertisements. The artist name and track title will not be displayed and the skip track button will not be available.
, feedback will be
, or u will
Pandora Troubleshooting
Unable to Connect Device to Vehicle
If the device is unable to connect through the USB or Bluetooth:
1. Turn the vehicle off.
2. Take the Remote Keyless Entry (RKE) transmitter at least 6 m (20 ft) away from the vehicle.
3. Wait about 30 seconds, and try to connect the device again. See
Bluetooth (Overview) on page 108 or Bluetooth (Infotainment Controls) on page 109 or Bluetooth (Voice Recognition) on page 113.
Unable to Start Pandora
If the device is unable to launch Pandora:
.
Check that the latest version of Pandora is installed.
.
Check that there is an active account logged into Pandora.
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Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
26 Infotainment System
.
Have at least one station created.
.
For Android and BlackBerry devices, check that the device is paired with the vehicle, and whether the device displays in the Connected phone sources list under the Phone icon from the Home Page.
.
For an iPhone, check that the USB cable is connected to the USB port and the screen is unlocked.
.
Close Pandora on the device and launch again. Devices that allow multitasking may require an extra step to quit the Pandora application. See the cell phone manufacturer's user guide.
Thumbs Up or Thumbs Down Error
If there is an error trying to rate a track with the
message “Thumbs Down Error” or “Thumbs Up Error” will display. Press OK to dismiss.
, or - buttons, the
Loss of Audio
Loss of Pandora audio can happen in different ways:
.
Weak or lost data connection.
.
Device needs to be charged.
.
Application needs to be relaunched.
.
Connection between phone and radio was lost.
.
An iPhone is connected to both Bluetooth and the USB port.
If there is a loss of audio, playback can be resumed by changing the audio flow from Bluetooth to USB cable.
To change the audio flow:
1. While the iPhone is connected, double tap the phone’s home button.
2. Swipe a finger to the left on the phone’s screen display. A box with a triangle displays on the lower line of the box that is
highlighted. Press this box to display the dock connector option.
3. Select Dock Connector.
Common Pandora Messages
Pandora Error/Please Check Device: Not signed in or Pandora
is down for maintenance.
No Stations Available: No stations are available on the Pandora server through the connected device.
No Internet Connection: A few reasons for loss of Internet connection are:
.
The connected device loses its cellular connection.
.
The device does not support Internet connectivity.
.
The device is not in the vehicle.
No Bluetooth Signal: The Bluetooth signal is lost.
Black plate (27,1)
Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
Infotainment System 27

Audio Players

CD Player

If equipped, the player can be used for CD and MP3 audio.
The system is capable of playing:
.
Most audio CDs
.
CD-R
.
CD-RW
.
MP3 or unprotected WMA formats
When playing any compatible recordable disc, the sound quality can be reduced due to disc quality, the method of recording, the quality of the music that has been recorded, or the way the disc has been handled.
There can be increased skipping, difficulty in finding tracks, and/or difficulty in loading and ejecting. If these problems occur, check the disc for damage or try a known good disc.
To avoid damage to the CD player:
.
Do not use scratched or damaged discs.
.
Do not apply labels to discs. The labels could get caught in the player.
.
Insert only one disc at a time.
.
Keep the loading slot free of foreign materials, liquids, and debris.
.
Use a marking pen to label the top of the disc.
Loading and Ejecting Discs
To load a disc:
1. Turn the vehicle on.
2. Insert a disc into the slot, label side up. The player pulls it in the rest of the way. If the disc is damaged or improperly loaded, there is an error and the disc ejects.
X to eject a disc from the
Press CD player. If the disc is not removed within a short period of time, it is automatically pulled back into the player.
Playing an Audio MP3 or CD
Press the MEDIA screen button until CD Audio icon Now Playing view is selected.
On the CD main page, a track number displays at the beginning of each track, or Song, Artist, and Album information displays when available.
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Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
28 Infotainment System
Use the following controls to play the disc:
t (Previous/Fast Reverse):
.
Press to seek to the beginning of the current or previous track. If the track has been playing for less than 10 seconds, it seeks to the previous track. If longer than five seconds, the current track starts from the beginning.
.
Press and hold to fast reverse through a track. Release the button to return to playing speed. Elapsed time displays.
u (Next/Fast Forward):
.
Press to seek to the next track.
.
Press and hold to fast forward through a track. Release the button to return to playing speed. Elapsed time displays.
When a Blu-ray if equipped, is loaded and the CD button is pressed, a message displays. Go to video application to play DVD/BD.
®
or DVD disc,
Error Messages
If Disc Error displays and/or the disc comes out, it could be for one of the following reasons:
.
The disc has an invalid or unknown format.
.
The road is very rough. Try the disc again when the road is smoother.
.
The disc is dirty, scratched, wet, or upside down.
.
The air is very humid. Try the disc again later.
.
There was a problem while burning the disc.
.
The label is caught in the CD player.
If Disc Player Error displays, it could be for one of the following reasons:
.
The player temperature is too high.
.
There are load or eject errors.
If the CD is not playing correctly, for any other reason, try a known good CD.
If any error continues, contact your dealer.
MP3/CD Menu
Press the MENU button while that source is active to access the menu.
Press any of the following buttons on the MP3/CD Menu:
Shuffle: Press to play the tracks randomly. Press again to stop shuffle.
Auto Volume: If equipped, this feature adjusts the volume based on the speed of the vehicle. See AM-FM Radio on page 11.
Tone Settings: Press + or − to adjust Bass, Midrange, Treble, or Surround. See AM-FM Radio on page 11.
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Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
Infotainment System 29
MP3 Guidelines
.
Sampling rate: 16 kHz,
22.05 kHz, 24 kHz, 32 kHz,
44.1 kHz, and 48 kHz.
.
Bit rates supported: 8, 16, 24, 32, 40, 48, 56, 64, 80, 96, 112, 128, 144, 160, 192, 224, 256, and 320 kbps.
.
Recorded on a CD-R or CD-RW.
MP3 Folder Information
Press anywhere between the top applications tray or the bottom menu to display the browse screen.
Root Directory: To access, press the screen anywhere in the central area of the screen. The root directory is treated as a folder. All files contained directly under the root directory are accessed prior to any root directory folders.
No Folder: When the CD only contains compressed audio files without any folders or playlists, all files are under the root folder.
File System and Naming: The song titles, artists, albums, and genres are taken from the file's ID3 tag and are only displayed if present in the tag. If a song title is not present in the ID3 tag, the radio displays the file name as the track name.

USB/SD Port

Audio from videos stored on SD/ USB cards may be listened to while the vehicle is in a forward gear. Videos can be watched while the vehicle is in P (Park). Use play/ pause or next/previous to control the video or press the browse screen to display a list of the current video filters.
This vehicle may have two SD card readers and three USB ports: one SD card reader and one USB port in the center console, one USB port in the storage behind the climate control system, and if equipped with Rear Seat Entertainment (RSE),
there may be one SD card reader and one USB port in the rear media console storage area.
Playing from a USB
A USB mass storage device can be connected to the USB port.
Audio extensions supported by the USB are:
.
MP3
.
WMA
.
AAC
.
OGG
.
AIFF
.
3GPP
Gracenote
When plugging in a USB device, Gracenote service builds voice tags for music. Voice tags allow artists, albums with hard to pronounce names, and nicknames to be used to play music through voice recognition.
®
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Cadillac CUE Infotainment System (GMNA-Localizing-U.S./Canada-
7639728) - 2015 - CRC - 9/3/14
30 Infotainment System
While indexing, infotainment features are available.
My Media Library
My Media is only available when more than one indexed device is connected. It allows access to content from all indexed media sources. Press the MEDIA screen button to scroll through the options until My Media is selected. Press anywhere in the central area of the screen to browse the content.
USB MP3 Player and USB Drives
The USB MP3 players and USB drives connected must comply with the USB Mass Storage Class specification (USB MSC).
To play a USB device:
1. Connect the USB.
2. Press MEDIA until the connected device is shown.
Use the following when playing an active USB source:
r (Play): Press to play the current
media source.
j (Pause): Press to pause play of
the current media source.
t (Previous/Reverse):
.
Press to seek to the beginning of the current or previous track. If the track has been playing for less than five seconds, the previous track plays. If playing longer than five seconds, the current track restarts.
.
Press and hold to reverse quickly through playback. Release to return to playing speed. Elapsed time displays.
u (Next/Fast Forward):
.
Press to seek to the next track.
.
Press and hold to advance quickly through playback. Release to return to playing speed. Elapsed time displays.
USB Menu
Press Menu to display the USB menu. The following may be available:
Shuffle: Press to play the tracks randomly. Press again to stop shuffle.
Bose AudioPilot: If equipped, press to turn Bose AudioPilot on or off. AudioPilot is an On/Off selection on the list entry from the Main menu. See AM-FM Radio on page 11.
Tone Settings: Press + or − to adjust Bass, Midrange, Treble, or Surround. See AM-FM Radio on page 11.
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