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If there is any software on removable media described in this documentation, it is furnished under a license
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please contact 3Com and a copy will be provided to you.
UNITED STATES GOVERNMENT LEGEND
If you are a United States government agency, then this documentation and the software described herein
are provided to you subject to the following:
All technical data and computer software are commercial in nature and developed solely at private expense.
Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014 (June 1995)
or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are
provided in 3Com’s standard commercial license for the Software. Technical data is provided with limited
rights only as provided in DFAR 252.227-7015 (Nov 1995) or FAR 52.227-14 (June 1987), whichever is
applicable. You agree not to remove or deface any portion of any legend provided on any licensed program
or documentation contained in, or delivered to you in conjunction with, this User Guide.
Unless otherwise indicated, 3Com registered trademarks are registered in the United States and may or may
not be registered in other countries.
3Com and AirConnect are registered trademarks and the 3Com logo is a trademark of 3Com Corporation.
Microsoft, MS-DOS, Windows, and Windows NT are registered trademarks of Microsoft Corporation.
All other company and product names may be trademarks of the respective companies with which they are
associated.
EXPORT RESTRICTIONS: This product or software contains encryption code which may not be exported or
transferred from the U.S. or Canada without an approved US Department of Commerce export license.
C
ONTENTS
1
VERVIEW
O
Introduction 9
AirConnect Network Topologies 9
Peer-To-Peer Network 9
Same-Site Separate Networks 10
Single AP Bridge 11
Multiple-AP Full Coverage Network 12
AirConnect Access Point 12
AP Features 13
PowerBASE-T 13
Radio Basics 14
Cellular Coverage 15
Site Topography 17
Theory of Operation 17
MAC Layer Bridging 17
DHCP Support 18
Media Types 18
Bridging Support 19
Direct-Sequence Spread Spectrum 21
Wireless Client Association Process 21
Roaming 22
Extended Roaming 22
Security 23
Supporting CAM and PSP Stations 23
HTTP, HTML Web Server Support 24
Management Options 24
OF
IGITAL
D
Wireless LAN Service Area 16
802.1d Spanning Tree Support 16
Site Surveys 17
Filtering and Access Control 18
PPP Connection 20
Programmable SNMP Trap Support 25
Using SNMP 25
Increased MIB Support 25
Using the User Interface 26
Single Cell 28
Power Options 28
Mounting the AP 29
Flat Surface 29
Wall Mount 29
Ceiling Mount 30
Using the PowerBASE-T 32
LED Indicators 33
Troubleshooting 34
Verify AP Operation 34
Verify Network Wiring and Topology 35
Setting Up Wireless Clients 35
3
M
ONITORING
Introduction 37
System Properties 37
Interface Statistics 37
Forwarding Counts 37
Ethernet Statistics 38
Radio Frequency Statistics 38
Miscellaneous Statistics 39
Analyzing Retries 39
Clearing Statistics 40
Known APs 40
A
CCESS
S
TATISTICS
P
OINT
HARDWARE
4
ONFIGURING
C
Introduction 41
Gaining Access to the User Interface (UI) Using a Web Browser 41
Using a Web Browser 41
Help File Access 41
Setup Network Web Server Help File Access 41
42
Accessing the Web Browser UI 42
Changing UI Access 44
THE
A
CCESS
P
OINT
U
SING
A
EB
W
ROWSER
B
Installing the Access Point 45
Adding Additional Gateways 45
Configuring the AP 46
Security 46
Adding Allowed Wireless Clients 46
Adding or Deleting a Range of Allowed Wireless Clients 46
Adding or Deleting Disallowed Wireless Clients 46
Enabling or Disabling Encryption 47
Encryption Upgrade Access Codes 47
Special Configuration Considerations 47
Disable Short Preamble 47
System Parameters 48
Radio Frequency Parameters 49
Configuring the SNMP Agent 50
Configuring PPP/Modem 51
Configuring the Originating Modem 51
Configuring the Answering Modem 52
Filtering 52
Filtering to Forward Packets 52
Filtering to Discard Packets 52
Removing Filtered Packet Types (Networking Protocols) 53
Disabling Type Filtering 53
Updating AP Firmware 53
Special Functions 54
Saving a Configuration 79
Resetting an AP 79
Restoring the Default AP Configuration 80
CCESS
A
A
T
B
ECHNICAL
Online Technical Services 83
World Wide Web Site 83
3Com FTP Site 83
Support from Your Network Supplier 83
Support from 3Com 84
Returning Products for Repair 85
NDEX
I
ARRANTY
W
3Com Corporation Limited Warranty 91
Regulatory Compliance Information 93
3Com End User Software License Agreement 94
P
OINT
S
AND
PECIFICATIONS
S
UPPORT
EGULATORY
R
C
OMPLIANCE
1
Introduction
O
VERVIEW
N
ETWORKING
AirConnect
deliver high-speed digital wireless networking. This technology provides connectivity
between wireless clients and network nodes in a variety of indoor environments,
and also provides bridging architecture between wired and wireless network
segments. AirConnect is based on the IEEE 802.11B standard, and delivers 11 Mbps
data transfer rates.
The core hardware products that make up an AirConnect network include
the following:
■
A wireless network interface card (NIC) installed in a wireless client, either
a PC Card installed in a notebook computer, or a PCI card installed in a
desktop computer.
■
Access point, or AP, which serves as a wireless network node.
®
from 3Com is made up of a series of products that work together to
OF
D
IGITAL
W
IRELESS
■
PowerBASE-T (optional), which provides bus power to the access point when
connected to an Ethernet network.
Also included in your AirConnect kit are an AP mounting bracket and hardware,
a serial cable, a power adapter and associated power cables, and one CD: the
AirConnect Installation CD.
AirConnect Network
Topologies
Peer-To-Peer Network The simplest AirConnect topology consists of one AP providing a single-cell
To better understand how the various AirConnect products work together to create
a wireless network, it might be helpful to depict a few of the possible AirConnect
network topologies. The topology used in a particular environment depends on many
factors, such as the functionality of the AP in the network, or desired data transfer
rates. Your AirConnect network topology will probably resemble one of the following
scenarios, or perhaps a combination of two or more.
network for wireless clients. In this scenario, as shown in the figure below, the
wireless clients (notebook and desktop computers with the AirConnect NIC
installed) communicate through the AP on a peer-to-peer network. The clients can
be moved anywhere within the coverage area of the AP, and still communicate
with each other. The AP in this instance serves the same purpose as a stand-alone
network hub, and is not connected to any other network segments.
HAPTER
C
1: O
VERVIEW
10
OF
IGITAL
D
W
IRELESS
ETWORKING
N
Same-Site Separate
Networks
In this scenario, as shown in the following figure, Multiple APs can coexist as
separate networks at the same site without interference using different network
identifiers (wireless LAN service areas). The wireless clients can move within the
coverage area of one AP and remain connected, or can roam (if configured to do
so) to the coverage area of a different AP, and communicate with the wireless
clients associated with that AP.
AirConnect Network Topologies 11
Single AP Bridge Another possible AirConnect topology is a single AP bridging an Ethernet and
wireless network. As shown in the next figure, the AP, wired to a network server
or LAN through an Ethernet cable, serves as a network node and provides the link
between the server and the wireless clients. The wireless clients can move freely
throughout the coverage area of the AP while remaining connected to the server.
HAPTER
C
1: O
VERVIEW
12
OF
IGITAL
D
W
IRELESS
ETWORKING
N
Multiple-AP Full
Coverage Network
This network topology will be used in most enterprise environments: multiple APs
wired to an existing LAN to provide complete wireless network coverage. In this
scenario, as shown in the following figure, wireless clients can roam seamlessly
between different coverage areas and remain connected to the network.
AirConnect Access
Point
The AirConnect access point (AP) provides either a wireless peer-to-peer network
coverage area, or a bridge between Ethernet-wired LANs and AirConnect wireless
networks. Essentially replacing the cabling of wired networks, the AP delivers
transparent connectivity between wireless clients, or between Ethernet networks
and wireless clients.
The AP provides an 11 Mbps data transfer rate, monitoring Ethernet traffic and
forwarding appropriate Ethernet messages to wireless clients over the network.
It also monitors wireless client radio traffic and forwards wireless client packets
to the Ethernet LAN.
The AP uses high data rate, direct sequence spread spectrum technology to
communicate with mobile and stationary units at distances of up to 300 feet,
providing high-capacity networking capability and the flexibility of mobility to
end users.
AirConnect Access Point13
AP Features
A wireless client communicating with an AP appears on the network as a peer to
other network devices, rendering the wireless interface transparent. The AP receives
data from its wired interfaces and forwards the data to the proper interface.
The AP has connections for wired networks, built-in antennas, and a power supply.
It attaches to a wall or ceiling, or can be placed on a flat surface, depending on
installation-site requirements. The AP uses a diversity antenna for radio transmission
and reception, allowing the AP to automatically select the strongest of the radio
signals picked up by the antenna.
■ Built-in diagnostics (including a power-up self-check)
■ Wireless MAC interface
■ Upgradable firmware
■ 10BASE-T Ethernet port interface with full-speed filtering
■ Power supply IEC connector and a country-specific AC power cable
■ PC/AT Serial Port Interface
■ Built-in antenna diversity
■ Support for up to 63 wireless clients
■ SNMP support
■ IEEE 802.11 MIB support
■ DHCP support
■ HTTP Web server support.
PowerBASE-TThis device allows the AP to be powered through the Ethernet cable connecting
the AP to a LAN. The PowerBASE-T should be used when the AP is connected to
LAN and is mounted in a location where access to a standard electric outlet is
severely limited.
14CHAPTER 1: OVERVIEWOF DIGITAL WIRELESS NETWORKING
For details concerning the installation of your PowerBASE-T, see “Using the
PowerBASE-T”.
Radio BasicsAirConnect devices use radio signals to transmit and receive data without wires.
You can communicate with the network by establishing radio links between
wireless clients and APs.
AirConnect uses Quadative Phase Shift layered modulation (QPSK) to transmit
digital data from one device to another. Using QPSK, a radio signal begins with a
carrier signal that provides the base or center frequency. The digital data signal is
superimposed on the carrier signal in process called “modulation.” The radio
signal then travels through the air as electromagnetic waves. A receiving antenna
in the path of the waves absorbs them as electrical signals. The receiving device
“demodulates” the signal by removing the carrier signal. This demodulation
results in the original digital data.
AirConnect uses its environment (the air and certain other objects) as the
transmission medium. AirConnect radio devices transmit in the 2.4-2.5 GHz
frequency range, a license-free range throughout most of the world. The actual
range your AirConnect network operates at is country-dependent.
Radio Basics15
AirConnect devices, like other Ethernet devices, have unique, hardware-encoded
Media Access Control (MAC), or IEEE, addresses. MAC addresses determine the
device sending or receiving data. A MAC address is a 48-bit number written as six
hexadecimal bytes separated by colons. A typical MAC address might be:
00:A0:F8:24:9A:C8
The AP MAC address is printed on the bottom of the unit, as shown below.
Cellular CoverageThe AP establishes an average communication range with wireless clients called a
Home Service Area (HSA),or cell. When a wireless client is in a particular cell, the
wireless client associates and communicates with the AP in that cell. Each cell has
a Home Service Area Identifier (HSA_ID). Under the 802.11 standard, the MAC
address of an AP represents its HSA_ID. The wireless client recognizes the AP it
associates with using the HSA_ID. Adding APs to a LAN establishes more cells in
an environment, creating a wireless network using the same NET_ID. This type of
network is called a Wireless LAN Service Area (WSA), as shown below.
16CHAPTER 1: OVERVIEWOF DIGITAL WIRELESS NETWORKING
APs with the same WLAN service area define a coverage area. The wireless client
searches for APs with a matching wireless LAN service area and synchronizes
with an AP to establish communications. This allows wireless clients within the
coverage area to roam between AP cells. As you roam from cell to cell, your
wireless client switches APs. The switch occurs when the wireless client analyzes
the reception quality at a particular location and selects an AP to communicate
with, based on such factors as signal strength and wireless client load.
When the wireless client begins to lose the signal as it moves away from an
associated AP, it performs a scan to find another AP. As wireless clients switch
APs, the AP updates the association table. Roaming is invisible to the user.
Wireless LAN Service Area
The network administrator assigns the wireless LAN service area for the APs in a
WSA. A valid wireless LAN service area is an alphanumeric, case-sensitive identifier
of up to 32 characters. All nodes within one LAN use the same wireless LAN
service area to communicate on the LAN. Multiple wireless LANs can coexist in
a single environment by assigning different wireless LAN service areas for the
corresponding APs.
802.1d Spanning Tree Support
This protocol creates a loop-free topography with exactly one path between every
LAN. This is the shortest path from the Root AP to each AP and LAN. If an AP or
LAN fails, a new route is calculated and added to the tree. All packet forwarding
follows the spanning tree. APs have to choose one AP as the Root AP. The same
holds true for WLANs associating with the root AP or another AP connected to the
Ethernet LAN to prevent forming loops.
Theory of Operation17
Site TopographyFor optimal performance, place wireless clients and APs away from transformers,
heavy-duty motors, fluorescent lights, microwave ovens, refrigerators and other
industrial equipment.
Signal loss can occur when metal, concrete, brick, walls or floors block transmission.
Locate antennas in open areas or add additional APs as needed to improve coverage.
Site Surveys
A site survey analyzes the installation environment and provides users with
recommendations for the number and placement of APs. 3Com recommends that a
site survey be conducted at any new site prior to installing AirConnect equipment.
Theory of OperationTo improve AP management and performance, you should understand basic AP
functionality and configuration options. The AP includes features for different
interface connections and network management.
The AP provides MAC layer bridging between its interfaces. The AP monitors
traffic from its interfaces and, based on frame address, forwards the frames to the
proper destination. The AP tracks the frames sources and destinations to provide
intelligent bridging as wireless clients roam or network topologies change. The AP
also handles broadcast and multicast message initiations and responds to wireless
client association requests.
MAC Layer BridgingThe AP listens to all packets on all interfaces and builds an address database using
the unique IEEE 48-bit address (MAC address). An address in the database includes
the interface media that the device uses to associates with the AP. (The AP internal
stack interface handles all messages directed to the AP.) The AP uses the database
to forward packets from one interface to another. The bridge forwards packets
addressed to unknown systems to the default interface (either Ethernet or PPP).
Each AP stores information on destinations and their interfaces to facilitate
forwarding. When you send an Address Resolution Protocol (ARP) request packet,
the AP forwards the request over all enabled interfaces (Ethernet, PPP, or radio),
except over the interface on which the ARP request packet was received.
(Radio-received ARP request packets echo back to other APs over radio.) Upon
receiving the ARP response packet, the AP database keeps a record of the
destination address along with the receiving interface. With this information,
the AP forwards any directed packet to the correct destination. The AP forwards
packets for unknown destinations to the Ethernet interface.
The AP removes from its database destinations or interfaces not used for a
specified time. The AP refreshes its database when it transmits or receives data
from these destinations and interfaces.
18CHAPTER 1: OVERVIEWOF DIGITAL WIRELESS NETWORKING
Filtering and Access Control
The AP provides facilities to limit the wireless clients that associate with it and the
data packets that can forward through it. Filters provide network security or improve
performance by eliminating broadcast/multicast packets from the radio network.
The Access Control List (ACL) contains MAC addresses for wireless clients allowed
to associate with the AP. This provides security by preventing unauthorized access.
The AP also uses a disallowed address list of destinations. This feature prevents
the AP from communicating with specified destinations. This can include network
devices that do not require communication with the AP or its wireless clients.
Depending on the setting, the AP can keep a list of frame types that it forwards or
discards. The Type Filtering option prevents specific frames (indicated by the 16-bit
DIX Ethernet Type field) from being processed by the AP. These include certain
broadcast frames from devices unimportant to the wireless LAN but which utilize
bandwidth. Filtering out unnecessary frames also improve throughput.
DHCP SupportThe AP uses Dynamic Host Configuration Protocol (DHCP) to obtain a leased IP
address and network configuration information from a remote server. DHCP is
based on BOOTP protocol. DHCP can coexist or interoperate with BOOTP. An AP
sends out a DHCP request searching for a DHCP server to acquire the network
configuration and firmware filenames. Because BOOTP and DHCP interoperate,
the one that responds first becomes the server that allocates information. The
DHCP client automatically sends a DHCP request to renew the IP address lease as
long as the AP is running. (This parameter is programmed at the DHCP server. For
example, Windows NT servers typically are set for 3 days.)
The AP can optionally download two files when a boot takes place, the firmware
file and an HTML file, because firmware versions 4.00-31 and above support Web
servers. Users can program the DHCP or BOOTP server to transfer these two files
when a DHCP request is made.
When the AP receives a network configuration change or is not able to renew the
IP address lease the AP sends out an SNMP trap.
Media TypesThe AP supports bridging between Ethernet, radio, and serial media.
The Ethernet interface fully complies with Ethernet Rev. 2 and IEEE 802.3
specifications. The AP supports 10BASE-T wired connections and full-speed
filtering. The data transfer rate over radio waves is 11 Mbps. The Ethernet
interface is optional for single-cell or PPP-connected networks.
The radio interface conforms to IEEE 802.11B specifications. The interface
operates at 11 Mbps using direct-sequence radio technology. The AP supports
multiple-cell operations with fast, transparent roaming between cells. With the
direct-sequence system, each cell operates independently. Each cell provides a
11 Mbps bandwidth. Adding cells to the network provides increased coverage
area and total system capacity. The AP supports wireless clients operating in
Power Save Polling (PSP) mode or Continuously Aware Mode (CAM) without
user intervention.
Theory of Operation19
The DB-9, 9-pin, RS-232 serial port provides a User Interface (UI)or a
Point-to-Point Protocol (PPP) connection. The UI provides basic management
tools for the AP. The PPP provides a link between APs using a serial connection.
The serial link supports short haul (direct serial) or long haul (telephone line)
connections. The AP is a Data Terminal Equipment (DTE) device with male pin
connectors for the RS-232 port. Connecting the AP to a PC requires a null-modem
cable; connecting the AP to a modem requires a straight-through cable.
Bridging SupportThe AP PPP interface, accessible from the serial port at the rear of the AP, provides
two types of bridging operations: Internet Protocol (IP) bridging between an AP
and a computer, and between two APs (with one AP connected to a LAN). To
establish an Internet Protocol bridge with an AP, ensure that the computer
includes the appropriate Telnet software with PPP and TCP/IP protocols. Using
Telnet, a remote computer can connect to any AP on an Ethernet network, as
long as data transfers through IP packets.
A PPP link provides the option of using a direct serial link or modem to extend
wired Ethernet topologies. Once in PPP mode, the AP automatically attempts to
communicate with the other device using the Data-Link Bridging (DLB) protocol.
An AP using DLB communicates on the MAC level, and receives and transmits
Ethernet frames.
If the other device does not support DLB, the AP attempts to communicate using
Internet Protocol Control Protocol (IPCP). An AP using IPCP communicates on the
IP level, and receives and transmits IP packets.
The PPP implementation in the AP uses the Link Control Protocol (LCP) and
Network Control Protocol (NCP) as described in:
■ RFC 1171: the Point-to-Point Protocol, July 1990.
■ RFC 1220: PPP Extensions for Bridging, April 1991.
■ RFC 1332: The PPP Internet Protocol Control Protocol, May 1992.
■ RFC 1661: The Point-to-Point Protocol, July 1994.
(RFCs are Requests For Comments used in Internet Communities.)
The AP database dynamically tracks wireless clients and APs on the PPP interface.
Packets forward to the PPP link after the AP determines their destination.
The PPP implementation in the AP uses the NCP as described in RFC 1220: PPP
Extensions for Bridging to encapsulate packets at the Ethernet level. The PPP provides
IP bridging control as defined by RFC 1172 and MAC-level bridging. The protocol
provides support for PPP negotiations conforming to RFC 1661. Users cannot plug a
non-AP node directly into the AP serial port, only AP-to-AP PPP links.
For detailed information, refer to RFC 1171: The Point to Point Protocol and RFC
1220: PPP Extensions for Bridging.
20CHAPTER 1: OVERVIEWOF DIGITAL WIRELESS NETWORKING
PPP Connection
Connecting an AP and a computer with a direct serial link requires the use of a
null-modem serial cable.
Connecting an AP and computer with modem devices requires the use of
straight-through cables between the APs and modems. Using modems requires
a telephone line for as long as the link remains active.
When using a modem connection, one AP represents the originating AP and the
other represents the answering AP. When using a PPP link, do not use the serial
port to access the UI. Access to the UI requires establishing a Telnet session with
the AP.
Theory of Operation21
Direct-Sequence Spread
Spectrum
Wireless Client
Association Process
Direct Sequence Spread Spectrum (DSSS) uses a high-speed, non-information
bearing signal to spread the transmitted information over a segment of the
radio frequency band or spectrum. The AirConnect access point uses DSSS for
radio communication.
Direct-sequence systems communicate by continuously transmitting a redundant
pattern of bits called a chipping sequence. Each bit of transmitted data is mapped
into chips by the access point to find the chipping sequence corresponding to the
output signal.
Wireless clients receiving a direct-sequence transmission use the same chipping
sequence to recreate the original data transmitted by the access point. Intercepting
and decoding a direct-sequence transmission requires a predefined algorithm to
associate the chipping sequence used by the transmitting access point to the
receiving wireless client. This algorithm is established when the access point and
wireless client are configured. The bit redundancy within the chipping sequence
enables the receiving wireless client to recreate the original data pattern, even if bits
in the chipping sequence are corrupted by interference.
APs recognize wireless clients as they associate with the AP. The AP keeps a list of
the wireless clients it services. Wireless clients associate with an AP based on the
following conditions:
■ Signal strength between the AP and wireless client
■ Wireless clients currently associated with the AP
■ Wireless client Supported Rate (see table below).
■ Positive match between the wireless client and encryption keys (optional)
■ Positive wireless client authorization by the Access Control List (optional)
Data RateRequirement
11 MbpsOptional
5.5 MbpsOptional
2 MbpsRequired
1 MbpsRequired
Wireless clients perform preemptive roaming by intermittently scanning for APs
and associating with the best available AP. Before roaming and associating with
APs, wireless clients perform scans to collect AP statistics and determine the
direct-sequence channel used by the AP.
Scanning is a periodic process where the wireless client sends out messages on all
frequencies defined by the country code. The statistics enable a wireless client to
reassociate by synchronizing its frequency to the AP. The wireless client continues
communicating with that AP until it needs to switch cells or roam.
Wireless clients perform scans at start-up. In a scan, a wireless client uses a
sequential set of channels as the scan range. For each channel in range, the
wireless client tests for Clear Channel Assessment (CCA). When a
transmission-free channel becomes available, the wireless client broadcasts a
probe with the wireless LAN service area and the broadcast HSA_ID. An
AP-directed probe response generates a wireless client Acknowledgment (ACK)
22CHAPTER 1: OVERVIEWOF DIGITAL WIRELESS NETWORKING
and the addition of the AP to the AP table with a proximity classification. An
unsuccessful AP packet transmission generates another wireless client probe on
the same channel. If the wireless client fails to receive a probe response within the
time limits, it repeats the probe process on the next channel in the sequence. This
process continues through all channels in the range.
A wireless client can roam within the coverage area by switching APs. Roaming
is transparent and virtually instantaneous in high-level applications. Roaming
occurs when:
■ An unassociated wireless client attempts to associate or reassociate with an
available AP.
■ The supported rate changes or the wireless client finds a better transmit rate
with another AP.
■ The signal quality of a potential AP exceeds that of the current AP.
■ The ratio of good-transmitted packets to attempted-transmitted packets falls
below a threshold.
■ The wireless client detects an imbalance in the number of wireless clients
associated with available APs and roams to a less loaded AP.
A wireless client selects the best available AP and adjusts itself to the AP
direct-sequence channel to begin association. Once associated, the AP begins
forwarding any frames it receives addressed to the wireless client. Each frame
contains fields for the current direct-sequence channel. The wireless client uses
these fields to resynchronize to the AP.
RoamingThe AirConnect Roaming feature enables a wireless client on the Internet to move
from one AP to another within a single subnet. The scanning and associating
process continues for active wireless clients. This allows the wireless clients to find
new APs and discard out-of-range or deactivated APs. By testing the airwaves, the
wireless clients can choose the best network connection available.
Extended RoamingThe AirConnect extended roaming (roaming across routers) feature enables a
wireless client on the Internet to move from one subnet to another while keeping
its IP address unchanged. extended roaming enables a wireless client to
communicate with other hosts using only its home IP address after changing its
point-of-attachment to the Internet/Intranet.
For extended roaming to work, you must use a static IP address.
The Internet Protocol identifies the wireless client point of attachment to a
network through its IP address. The AP routes packets according to the location
information contained in the IP header. If the wireless client roams across routers
to another subnet with extended roaming disabled, the following situations occur:
■ The wireless client changes its point of attachment without changing its IP
address, causing forthcoming packets to become undeliverable.
■ The wireless client changes its IP address when it moves to a new network,
causing it to lose connection.
Theory of Operation23
Enabling the extended roaming feature is like giving an individual a local post
office forwarding address when leaving home for an extended period. When mail
arrives for the individual home address, it is forwarded by the local post office to
the current care-of-address. Using this method, only the local post office requires
notification of the individual current address. While this example represents the
general concept of extended roaming operation and functionality, it does not
represent the implementation of extended roaming used.
If you wish to use extended roaming, set your wireless clients for extended
roaming as specified in the AirConnect Wireless PC Card User Guide.
The following terms describe elements of the extended roaming feature:
■ A tunnel is the path taken by the original packet encapsulated within the
payload portion of a second packet to some destination on the network.
■ A Home Agent is an AP acting as a router on the wireless client home network.
The home agent intercepts packets sent to the wireless client home address
and tunnels the message to the wireless client at its current location. This
happens as long as the wireless client keeps its home agent informed of its
current location on some foreign link.
SecuritySecurity involves two distinct areas: authentication and privacy. Authentication
Supporting CAM and
PSP Stations
■ A Foreign Agent is an AP acting as a router at the wireless client location on a
foreign link. The foreign agent serves as the default router for packets sent out
by the wireless client connected on the same foreign link.
■ A care-of-address is the IP address used by the wireless client visiting a foreign
link. This address changes each time the wireless client moves to another
foreign link. It can also be viewed as an exit point of a tunnel between the
wireless client home agent and the wireless client itself.
ensures that only authorized users access the wireless network. Privacy ensures
that communication between authenticated users and the network cannot be
intercepted or overheard. The Access Control List provides authentication using
the wireless LAN service area and a system administrator-supplied list of all the
wireless client MAC addresses authorized to access the Home Service Area. Privacy
is ensured by enabling the 40-bit WEP encryption option.
Continuously Aware Mode (CAM) stations leave their radios on continuously to
hear every beacon and message transmitted. These systems operate without any
adjustments by the AP.
A beacon is a uniframe system packet broadcast by the AP to keep the network
synchronized. A beacon includes the wireless LAN service area, the AP address, the
Broadcast destination addresses, a time stamp, Delivery Traffic Indicator Maps, and
the Traffic Indicator Message (TIM).
Power Save Polling (PSP) stations power off their radios for long periods. When a
wireless client in PSP mode associates with an AP, it notifies the AP of its activity
status. The AP responds by buffering packets received for the wireless client. The
PSP-mode wireless client wakes up to listen to the AP beacon every n
th
Beacon
Interval where n is a PSP-mode value from the 1 to 5-range; the Beacon Interval is
set on the wireless client. When the wireless client wakes up and sees its bit set in
the TIM, it issues a poll request to the AP for packets stored for it. The AP sends
24CHAPTER 1: OVERVIEWOF DIGITAL WIRELESS NETWORKING
them to the wireless client and the wireless client goes back to sleep. A DTIM field,
also called a countdown field, informs wireless clients of the next window for
listening to broadcast and multicast messages. The AP sends the messages
following the
nth beacon where n is the DTIM interval defined in the AP. When the
AP has buffered broadcast or multicast messages for associated wireless clients, it
sends the next DTIM with a DTIM Interval value. This value decreases by '1' with
each successive beacon. The AP sends broadcast and multicast messages
immediately following the beacon where the DTIM value is '0.' To prevent a
PSP-mode wireless client from sleeping through a DTIM notification, select a PSP
mode value less than or equal to the DTIM value. PSP-mode wireless clients hear
the beacons and awaken to receive the broadcast and multicast messages.
A TIM is a compressed virtual bitmap identifying the AP associated wireless clients
in PSP mode that have buffered directed messages. wireless clients issue a poll
request when APs issue a TIM. A beacon with the broadcast-indicator bit set
causes the wireless client to note DTIM Count field value. The value informs the
wireless client of the beacons remaining before next DTIM. This ensures the
wireless client turns on the receiver for the DTIM and the following BC/MC packet transmissions.
HTTP, HTML Web Server
Support
Hypertext Transfer Protocol (HTTP) is the native language of the World Wide Web.
The HTTP protocol makes requests from browsers to servers and responses from
servers to browsers. This function provides the user with a Web-based format for
configuration and firmware download.
Web pages are written in Hypertext Markup Language (HTML). HTML allows the
user to create Web pages containing text, graphics, and pointers or links to other
Web pages or elsewhere on the page or document. Pointers are known as
Uniform Resource Locators (URLs). A URL is essentially the name of the Web page.
The URL consists of three parts:
1 Protocol (or Scheme)
2 Fully Qualified Domain Name (FQDN), the machine where the page is located
3 Local name that identifies the page (usually the HTML file name).
The HTML language describes how to format the document, indication which
fonts to use, much like a copy editor describes which fonts to use, such as the
location, color, header size and text.
Management OptionsManaging AirConnect includes viewing network statistics and setting
configuration options. Statistics track the network activity of associated wireless
clients and data transfers on the AP interfaces. Configuration involves, among
other things, setting system operating parameters and filters used in bridging.
The AP requires one of the following to perform a custom installation or maintain
the AirConnect network:
■ Simple Network Management Protocol (SNMP).
■ Wired or wireless LAN workstation with a telnet client.
■ Terminal or PC with RS-232 connection and access to ANSI emulation.
Theory of Operation25
Changing one AP does not affect the configuration of other APs on the network.
Make configuration changes to APs individually. Each AP requires an individual
IP address.
Programmable SNMP Trap Support
The SNMP protocol defines the method for obtaining information about networks
operating characteristics and changing router and gateway parameters. The SNMP
protocol consists of three elements:
■ Management stations
■ Management information
■ Management protocol (MIB)
Nodes can perform as hosts, routers, bridges or other devices that can
communicate status information. An SNMP Agent is a node that runs the SNMP
management process to systematically monitor and manage the network. The
management station performs network management by running application
management software.
An SNMP trap is an alert to all configured management stations of some
significant event that occurred on the network. The management station queries
all stations for details of each specific event, including what, when and where the
event took place and the current status of the node or network. The format or
structure is defined in the SNMP protocol. The MIB defines what and who
monitors the variables.
Using SNMP
The AP includes SNMP agent versions accessible through an SNMP manager
application (HP Open View or Cabletron Spectrum MIB browser). The SNMP agent
supports SNMP versions 1 and 2, MIB II, 802.11 MIB and one proprietary 3Com Management Information Base (MIB). The SNMP agent supports read-write,
read-only or disabled modes. The AP supports traps that return to the SNMP
manager when certain events occur. The Wireless LAN Installation and Utilities disk
packaged with wireless clients contains the MIB.
Increased MIB Support
The MIB defines what the management station needs to understand and which
objects the station manages. The MIB has ten categories defined with
approximately 175 variables.
26CHAPTER 1: OVERVIEWOF DIGITAL WIRELESS NETWORKING
Using the User Interface
The User Interface (UI) is a text-based maintenance tool integrated into the AP. It
provides statistical displays, AP configuration options, and firmware upgrades.
Access to the UI requires one of the methods listed in the following table:
MethodDescription
Telnet ClientGain access to the AP built-in Telnet server from any AP interface
Direct Serial
Connection
Dial Up AccessThe dial-up access method requires a communication program
SNMP Via a MIB
Browser
Web BrowserGain access to the AP built-in Web server from any AP interface
including remote Ethernet connections. Refer to “Using Telnet”
on page 57.
Acts as a DTE device to connect directly to a DTE device with a
null-modem serial cable. The direct serial access method requires a
communication program with ANSI emulation. Refer to “Using a
Direct Serial Connection” on page 58 for more information.
with ANSI emulation on the remote terminal or PC. The terminal
or PC dials to an AP with a modem connection. The AP supports
connection to a Hayes-compatible 28,800-baud or faster modem.
Refer to “Using a Dial-up Connection” on page 58.
Gain access to the AP SNMP function via a MIB Browser.
including remote Ethernet connections.
INSTALLING ACCESS POINTHARDWARE
2
IntroductionTo install an AP, you will have to connect the AP to your network, mount the AP in
a location best suited for reception, and provide power to the AP.
PrecautionsBefore installing the AP, review the following guidelines and precautions.
■ Ensure that you have performed the preinstallation procedure outlined in the
Access Point Quick Start Guide.
■ Do not install the AP in wet or dusty areas without additional protection.
Contact a 3Com representative for more information.
■ Verify the environment has a temperature range between
-20˚ C to 55˚ C.
■ If you attach the AP to a wired Ethernet, make sure that the AP is on the
same subnet.
Package ContentsThe AP package contains the following items.
■ 1 access point (Check the AP model number on the bottom of the unit against
the model listed on the packaging.)
■ 1 power adapter
■ 1 mounting bracket and hardware
■ 1 PowerBASE-T module
■ 1 null-modem serial cable
■ 2 power cords
Contact 3Com Customer Support (see Appendix B) to report missing or improperly
functioning items.
RequirementsThe minimum installation requirements for a single-cell, peer-to-peer network
is a power outlet. The AP supports a 10BASE-T unshielded twisted pair (UTP)
Ethernet cable.
28CHAPTER 2: INSTALLING ACCESS POINTHARDWARE
Network ConnectionLocate the Ethernet port and power plug on the back of the AP, as shown by items
2 (power plug) and 3 (Ethernet port) in the figure below. Item 1 is the serial port.
Ethernet configurations vary according to the environment. Determine the
Ethernet wiring to connect the AP, 10BASE-T UTP, or single cell.
10BASE-T UTPUse a 10BASE-T connection for multiple APs or an AP attached to a wired UTP
Ethernet hub. Normal 10BASE-T limitations apply.
1 Plug the data cable with an RJ-45 connector into the AP Ethernet port.
2 Plug the other end of the data cable into the LAN access port (possibly a hub or
wall connection).
3 Add additional APs as needed.
Single CellThe single-cell connection option allows a single AP to connect wireless clients
without a wired network. Wireless clients appear as peers, as in any Ethernet
environment.
Power Options■ Standard power supply: 115/230VAC, 50/60Hz, 24V/14.
■US line cord Part Number: 23844-00-00
■ Remote power distribution system, Part Number: AP-PS-11
■Refer to application note AP-PS-01 located on the 3Com Technologies
web page.
Mounting the AP29
Mounting the APThe AP can be mounted in any number of locations, some of which are shown
below.
Flat SurfaceTo mount an AP on a flat surface, place the AP so that it rests on the four rubber
pads on its underside. The surface should be clear of debris and away from traffic.
Wall MountTo mount an AP on a wall:
1 Attach the mounting bracket to the AP by lining up the raised flanges in the
center of the bracket with the mounting holes on the bottom of the AP.
2 Firmly press the rounded ends of the flanges into both mounting holes, and then
push forward until the flanges slide into the holes and the bracket locks into place.
3 Mount the AP, using two screws (not provided) inserted into the wall through the
holes on the outer flanges of the mounting bracket.
Or:
1 Using the mounting bracket (shown below) as a template, mark the location of
the two flanged holes in the center of the bracket on the wall with a pen or pencil.
2 Install two screws at the marks on the wall made in Step 1. Leave the heads of the
screws approximately 1/8” above the surface of the wall.
3 Position the AP on the wall, and slide it down so that it hangs from the two screws
installed in Step 2.
30CHAPTER 2: INSTALLING ACCESS POINTHARDWARE
Ceiling MountTo mount an AP on a ceiling:
1 Attach the mounting bracket to the AP by lining up the raised flanges in the
center of the bracket with the mounting holes on the bottom of the AP.
2 Firmly press the rounded ends of the flanges into both mounting holes, and then
push forward until the flanges slide into the holes and the bracket locks into place.
3 Attach both t-rail grips to the outer flanges of the mounting bracket with the
t-rail wingnuts. Do not tighten the wingnuts completely; the t-rail grips should
remain loose.
4 Align the t-rail grips with the ceiling t-rails, and attach them to the t-rails.
5 Tighten the t-rail wingnuts.
Mounting the AP31
The power adapter connects to the rear of the AP and to a power outlet.
1 Plug the power adapter cable into the socket at the back of the AP.
2 Plug the adapter into an outlet.
The AP is functional when the Status indicator on the front of the AP flashes
consistently, and the Wireless LAN Activity indicator begins flickering (see “LED
Indicators” for more details). This indicates that the AP is ready for wireless clients
to associate with it.
The AP operates without user intervention after setup. See the AP LED indicators
to verify that the unit operates properly.
32CHAPTER 2: INSTALLING ACCESS POINTHARDWARE
Using the
PowerBASE-T
The PowerBASE-T allows you to power the AP using the Ethernet cable. If you are
forced to mount the AP in an area where access to an electrical outlet is limited,
the PowerBASE-T can be used to power the AP.
The PowerBASE-T can be located at any point between the AP and the hub or
switch, where a convenient AC outlet exists. To connect the PowerBASE-T, use the
following procedure.
1 Connect the power adapter cable to the power supply.
2 Connect the power adapter cable from the power supply to the PowerBASE-T
module. See item 1 in the following figure.
3 Connect the power cord to the power supply.
4 Plug the power cord into a power outlet.
When the PowerBASE-T module receives power, the green LED on top lights up.
5 Connect an Ethernet cable from the Ethernet port to your network hub or switch.
See item 2 in the following figure.
6 Connect an 8-wire Category 5 Ethernet cable from the PowerBase-T module to
the access point. See item 3 in the following figure.
When it receives power over the Ethernet cable, the access point will start its boot
sequence and its LED will light up.
LED Indicators33
LED IndicatorsThe top panel LED indicators provide a status display indicating transmission, error
condition, and other activity.
LEDOffOnBlinking
PowerNo powerPower onDuring boot sequence
LANNo power
No network
connection
WLANNo power
No radio signal
Link to hub, but no
network traffic
No associated
wireless clients
LAN traffic is detected. The
heavier the traffic, the faster the
blinking.
Radio traffic is detected. The
heavier the traffic, the faster the
blinking.
34CHAPTER 2: INSTALLING ACCESS POINTHARDWARE
TroubleshootingCheck the following symptoms and their possible causes before contacting the
3Com Support Center.
Verify AP Operation
1 If the AP does not power up, you may be experiencing one of the following:
■Faulty AP power supply
■Failed AC supply
■Electrical Management System (EMS) operating outlet
2 After the AP resets and hardware is initialized, it performs an SRAM test. If the test
passes, all three LEDs turn on. If the test fails, the LEDs all turn off and the AP
resets. The LEDs turn off sequentially, in the order shown, as each of the following
tests pass.
LEDStateTest Passed
PowerBlinks
continuously
Wireless LAN ActivityOffSerial port initialized, FIFO buffer
Bootup and run-time codes
downloaded to AP flash memory
successful. Run-time code controls the
AP.
flushed, serial port to AP connection
checked.
Wired LAN ActivityOffLAN adapter present.
Identify wired network problems:
3 No operation:
■Verify AP configuration via Telnet, PPP or UI. Review procedures for Ethernet
and serial connection of the AP. Review AP firmware revisions and update
procedures.
■Verify network configuration by ensuring that there are no duplicate IP
addresses. Power down the device in question and ping the assigned
address of the device. Ensure no other device responds to that address.
4 AP powered on but has no connection to the wired network:
■Check connections for proper wiring.
Verify Network Wiring
and Topology
Troubleshooting35
1 Verify network wiring and topology for proper configuration:
■Check that the cables used have proper pinouts and connectors.
■Verify router configuration and filtration setting.
■Check that network band use does not exceed 37% of bandwidth.
■Verify wireless client operations.
■Confirm AP operation.
■Confirm AP and wireless client wireless LAN service area.
■Check that the radio driver loaded properly.
■Check that the wireless client PROTOCOL.INI or NET.CFG file is compatible
with the network operating system.
2 Slow or erratic performance:
■Check wireless client and RF communications range.
■Check antenna, connectors and cabling.
Setting Up Wireless
Clients
■Verify the AP is using the primary antenna connection for single antenna use.
■Verify that antenna diversity setting for AP is appropriate. If using one
antenna, the setting is Primary Only, if using two antennas, the setting is
Primary and Secondary.
■Verify network traffic does not exceed 37% of bandwidth.
■Check to see that the wired network does not exceed 10 broadcast
messages per second.
■Verify wired network topology and configuration.
Refer to documentation for installing drivers, client software and testing. Use the
default values for the WLAN service area and other configuration parameters until
network connection verification.
MONITORING STATISTICS
3
IntroductionThe AirConnect AP keeps statistics of its transactions during operation. These
statistics include traffic, transmission success, and the existence of other radio
network devices. This chapter discusses the statistics that can be monitored. All
statistics can be cleared as needed.
System Properties The System Properties window displays information about the configuration of the
AP, status of AP modes, AP hardware identification numbers, and firmware and
HTML versions.
To view System Properties, select Statistics→System Properties. To exit the System
Properties window, select any other item in the left-hand column, or click on
Access Point at the top of the navigation pane.
Interface StatisticsThe AP interface also monitors packets sent to the AP protocol stack (e.g.
configuration requests, SNMP, Telnet). The Interface Statistics window provides the
following information on these packets:
■ Packet forwarding statistics for each interface (Ethernet, PPP, RF)
■ Performance information for each interface in packets per second (PPS) and
bytes per second (BPS).
To view Interface Statistics, select Statistics→Interface Statistics.
You can dynamically update this information by using the Refresh option. Click
StartRefresh
every two seconds. Click StopRefreshat the bottom of the page to terminate
dynamic updates.
Select any other item or click Access Point at the top of the navigation pane to exit.
Forwarding CountsForwarding Counts provides information on packets transmitted from one
interface to another (Ethernet, PPP, radio, AP). Forwarding Counts also displays the
broadcast packets transmitted from the AP.
To view the Forwarding Counts window, select Statistics-->Forwarding Counts.
You can dynamically update this information by using the Refresh option. Click
StartRefresh
every two seconds. Click StopRefresh
dynamic updates.
at the bottom of the page to update the values approximately once
at the bottom of the page to update the values approximately once
at the bottom of the page to terminate
38CHAPTER 3: MONITORING STATISTICS
Select any other item or click Access Point at the top of the navigation pane to exit.
Ethernet StatisticsThe AP keeps Ethernet performance statistics, including packet transmission and
data retries, until it is reset.
To view or change Ethernet statistics, select Statistics-->Ethernet Statistics.
StatisticDefinition
Packets SeenPackets received on the Ethernet interface.
Packets ForwardedPackets forwarded from the Ethernet interface to other
Broadcast/Multicast Total broadcast or multicast packets received.
Individual AddressPackets received with designated individual addresses.
Packets SentTotal packets sent out.
Any CollisionPackets affected by at least one collision.
1 + CollisionsPackets affected by more than one collision.
Maximum Collisions Packets affected by the maximum number of collision.
Late CollisionsCollisions occurring after the first 64 bytes.
DefersThe number of times the AP had to defer transmit requests on
interfaces.
■ Discarded/No Match—Packets discarded because of
unknown destinations (destinations not in the known list
of database entries).
■ Discarded/Forced—Packets discarded because of the
applied address filters.
■ Discarded/Buffer—Packets discarded because of
insufficient buffers in AP.
■ Discarded/CRC—Packets discarded because of data errors.
the Ethernet because of a busy medium.
Radio Frequency
Statistics
You can dynamically update this information by using the Refresh option. Click
Start Refresh
every two seconds. Click StopRefresh
at the bottom of the page to update the values approximately once
at the bottom of the page to terminate
dynamic updates.
Select any other item or click Access Point at the top of the navigation pane to exit.
The AP keeps radio performance statistics, including packet and communication
information.
To view the Radio Frequency statistics, select Statistics-->RF.
You can dynamically update this information by using the Refresh option. Click
StartRefresh
every two seconds. Click StopRefresh
at the bottom of the page to update the values approximately once
at the bottom of the page to terminate
dynamic updates.
Select any other item or click Access Point at the top of the navigation pane to
escape from the Ethernet Statistics page.
Miscellaneous Statistics39
Miscellaneous
Statistics
The AP keeps statistics on WNMP and SNMP packets, filtering violations, and serial
port use in the Miscellaneous Statistics window. to display the Misc System
Statistics window, select Main Menu→Misc Statistics.
TypeNameDefinition
WNMPEchoesEcho requests received by the AP.
PingsPing requests received by the AP.
Passthrough EchoesEchoes for wireless clients associated with
the AP.
SNMPRequestsConfiguration requests received from the
SNMP manager.
TrapsAP messages sent to the SNMP manager.
FilterACL ViolationsAttempts by wireless client(s) not in ACL list
to associate with this AP.
AddressPackets discarded by address filter.
TypePackets discarded by type filter.
ModemNumber of DialoutsDial-out attempts by the AP.
Dialout FailuresDial-out failures by the AP.
Number of AnswersAnswer attempts by the AP.
Current Call TimeCurrent connection session length, in
seconds.
Last Call TimeLast connection session length, in seconds.
Select Refresh or press the F1 key to update the values manually. Select Timed or
press the F2 key to have the AP automatically update the display every two seconds.
Press Esc or Previous [F4] to exit.
Analyzing RetriesThe AP keeps statistics of packets with multiple retries. Use these statistics to
identify severe occurrences of retries. Retries occur when the transmitting station
fails to receive an acknowledgment for a transmitted packet. This lack of
acknowledgment can result from:
■ Two or more stations transmitting simultaneously and causing collisions
■ The receiving station moving out of range
■ The receiving station being powered off.
Any one of these incidents causes both devices to suspend transmitting and retry
later. Too many retries can indicate a system problem.
To view retry severity, do the following:
1 Select Statistics from the Main Menu.
2 Select Retry Histogram. The display indicates the packets that experience retries
(up to 15 retries).
3 Press any key to return to the Main Menu.
40CHAPTER 3: MONITORING STATISTICS
Clearing StatisticsTo clear statistics, do the following:
1 Select Configuration from the Main Menu.
2 Select Clear All Statistics.
3 Select Perform Function. The AP zeroes out all statistics. Resetting the AP also
clears statistics.
Known APsThe AP displays a list of the known APs derived from AP-to-AP communication.
The list includes the MAC and IP addresses and configuration information for each
AP. The first AP on the list provides the information. The AP recognizes other APs
listed in subsequent lines. It sends a broadcast message to other APs every 12
seconds to establish communication and refresh this list.
Select ShowKnown APs from the Main Menu to display the Known Access Points
window and to review information about the APs.
CategoryDescription
MAC AddressUnique 48-bit, hard-coded Media Access Control address,
IP AddressNetwork-assigned Internet Protocol address. An “x” appearing
DS Channel (CH)Direct-sequence channel used by the AP.
WCSWireless clients associated with the AP.
KBIOSThe data traffic handled by the AP, measured by kilobytes in
FW_VerFirmware version used by the specified AP
AwayDetermines whether the AP functions as a part of the network
known as the station identifier.
after the IP address indicates the AP on this line is not using
the 802.11 protocol, and its firmware must be upgraded.
per second and kilobytes out per second
or is “Away.” Away indicates the last known transmission
took place 12 or more seconds ago.
CONFIGURINGTHE ACCESS POINT USING
4
IntroductionSoftware configuration requires setting up a connection to the Access Point (AP)
Gaining Access to the
User Interface (UI)
Using a Web Browser
Using a Web BrowserUsing a Web browser to gain access to the UI requires the workstation to have a
A WEB BROWSER
and gaining access to the User Interface (UI).
In order to configure an AP, you need access to the Web and you need to know
the IP address of the AP. In the address/URL text box of your browser, type IP
address of the AP and press Enter.
Before configuring the AP, you should upgrade the AirConnect firmware to the
latest version. Refer to “Updating AP Firmware” on page 53.
If you are using Hyperterminal or a similar ASCII interface, refer to the
instructions in “Configuring the AP Using the ASCII Interface” on page 57
TCP/IP stack and access to a Web browser. The remote station can be on either the
wired or wireless LAN. There are two methods for setting up the Web Help file:
1 Placing the Help file on the network Web server
2 Placing the Help file on the local workstation hard disk.
To use this feature, the Web browser (Internet Explorer 4.0 or greater, or Netscape)
requires JavaScript.
Help File Access
A network Web server is required to access the Help file from the AirConnect
Access Point Configuration Management System Web pages. This procedure is
intended for Microsoft Internet Information Server. The network Web server can
be different. If this is the case, some of the procedures will differ.
Setup Network Web Server Help File Access
To create the Help file on a network Web server, a network or system administrator
uses the procedure below. (NT4 is used in this example.)
1 Create a directory on the network Web server in which the AP Web Site Help Files
will reside. Often this is a subdirectory to C:\InetPub\wwwRoot.
2 Copy all .gif and .htm files to the directory or folder.
3 Select Start from the Windows Task Bar.
4 Select Programs-->Microsoft Internet Server (common)-->Internet Service Manager.
42CHAPTER 4: CONFIGURINGTHE ACCESS POINT USINGA WEB BROWSER
5 Make sure the server WWW service is running.
6 Select Properties-->Service Properties to display the WWW service properties for
the server. The WWW Service Properties window opens.
7 Select the Directories tab.
8 Click Add to open the Directories dialog box.
9 Type the complete path to the directory created in step one.
10 Select Virtual Directory.
11 Type the folder alias (i.e., AirConnectHelp).
12 Click OK.
13 Enable the Default document option.
14 Type AirConnectHelp.htm as the default document and click Apply.
15 Click OK to exit the window.
Setup Local Workstation Help File Access
To access the Help file from a local workstation, users need to load the Help file on
the hard disk. To install the Help file, run the InstallShield program.
1 Select AirConnect Firmware & Software Downloads from the disk or 3Com Web
site at http://support.3com.com
.
2 Find and click the APHTMLHelp_Install32_102.exe file. The Unpacking WAP HTML
Help window displays indicating that the file is decompressing and the installation wizard is about to run. The WAP HTML Help Installation Setup dialog box displays.
3 Follow the on-screen instructions to install the Help file on the local workstation
hard disk.
To access the Help file located on the local workstation, follow the procedure below.
1 Click Start from the Windows Task bar.
2 Select Programs-->3Com (or the directory name created during the installation
process).
3 Click WAP HTML Help to launch the help file program.
To exit the Help file, do the following:
1 Click File from the Windows menu bar.
2 Select Close/Exit.
Accessing the Web Browser UI
Using a Web browser to gain access to the UI requires that the workstation have a
TCP/IP stack and access to a Web browser. The remote station can be on the wired
or wireless LAN.
To verify that the Web Server option is enabled for the AP, do the following:
1 Access the UI using a Serial or Telnet connection.
2 Select System Configuration.
3 Verify that the Web Server option on the System Configuration dialog box is enabled.
Gaining Access to the User Interface (UI) Using a Web Browser43
4 Select Save [F1] to save the configuration.
You must always reset the AP after you make configuration changes if you want
the changes to be initiated. To reset the AP, follow the procedure below.
1 Select Special Functions.
2 Select Reset AP.
3 Select Yes at the confirmation prompt.
To enable Help file access, change the Help URL parameter using the following
procedure.
1 Select Special Functions.
2 Select Alter Filename(s)/HELP URL/TFTP Server/DHCP using Tab.
3 Press Enter.
4 Select the
.HELP URL field using the Tab key.
5 Type the IP address/URL (Universal Request Locator) of the Web server or the
directory/folder of the Web server for the Help file location.
6 Press Enter.
7 Select OK [CR] using the Tab key and press ENTER.
8 Select the Save Configuration
option to save the new setting.
9 Select Yes at the confirmation prompt.
The Main Menu displays.
10 Reset the AP for changes to take effect.
To access the AP UI via a Web browser from a workstation, do the following:
1 Set the IP address of the workstation and the subnet mask from the NCPA
properties window.
The workstation, in this case, is the workstation or notebook computer running
the Web browser. The informational message instructs you to reboot the system
for property changes to take effect.
2 Ping the AP to verify the connection by typing the command below at the default
DOS prompt:
Ping -t xxx.xxx.xxx.xxx
If the ping receives no response, verify that the hardware connections, IP address,
gateway address, and subnet mask are correct. If these items are correct, contact
your network administrator for assistance.
3 Start your Web browser (Internet Explorer 4.0 or greater, or Netscape 3.0 or greater).
4 Type the IP Address for the associated AP to access that AP via the Web browser. The
AirConnect Access Point Configuration Management System main page displays.
(The Web pages look different than the Telnet, Direct Serial, or Dial-Up
Connections. Access the different page types using the nodes located in the left
frame. Refer to the online help file for Web page navigation, page contents, and
parameter use.)
44CHAPTER 4: CONFIGURINGTHE ACCESS POINT USINGA WEB BROWSER
5 Turn off the caching function for the browser to view configuration, function, or
option changes on the Web page(s).
■For Netscape
a Select Edit-->Preferences from the menu bar.
b Select Advanced-->Cache when the Preferences dialog box opens.
c Select Every time under the Document in cache is compared to document on
network item.
■For Internet Explorer
a Select View-->Internet Options from the menu bar.
b Select Temporary Internet files and Settings.
c Select Every visit to the page under the Check for newer versions of stored
pages item.
You must set this option so that the latest version of a Web page is displayed.
You can access help from any AirConnect Access Point Configuration Management System Web page. To do so, select Help from the top right-hand
corner of any page.
You can change the caching options in the Easy Setup and Configuration pages.
To access the Easy SetupandConfiguration pages, follow the procedure below.
1 Select Easy Setup and Configuration. The Username and Password Required dialog
box displays.
2 Type the (case sensitive) AP name.
3Com Access Point
3 Type the (case sensitive) password:
comcomcom
4 Exit the browser to manually terminate the session.
Changing UI AccessTo change the System Password, do the following:
1 In the Main Menu, select Configuration under Access Point in the navigation pane
(the left frame of the browser window).
2 Under Configuration, select Security.
3 Select System Password.
4 Type the new password and press Enter.
5 Select Save Settings to confirm the entry.
Installing the Access Point45
Installing the Access
Point
AP Easy Setup is the program in which you set basic parameters for an AirConnect
wireless network. These parameters include designating a gateway address that
enables message forwarding across routers on the wired Ethernet.
To install an AP, follow the procedure below.
1 Select Easy Setup-->Easy Setup.
The parameters in the Access Point Easy Setup window are explained in the list below.
ParameterDescription
Unit NameAP name
IP AddressNetwork-assigned Internet Protocol address of the AP
Gateway IP AddressIP address of a router the AP uses on the Ethernet
Subnet MaskConsists of four sets of digits that help divide a
DHCPEnable/Disable automatic IP address assignment by a
Help URLURL of web management help file
Wireless LAN Service
Area
DiversityEnables selection of antenna diversity. Choose
Additional GatewaysIP addresses of the additional gateways used. You can
default gateway
network into subnetworks and simplify routing and
data transmission
DHCP server
WLAN service area identifier
Primary Only
access up to eight gateways
Adding Additional
Gateways
2 Verify that the AP parameters reflect the network environment and change the
parameters as needed.
3 Do one of the following:
■Click Save Settings to write changes if you make modifications.
■Click Clear Entries to remove your changes and return the default settings.
You can add the IP addresses of additional gateways during Easy Setup. To do so,
follow this procedure:
1 Select Easy Setup-->Easy Setup.
2 Click Add/Delete Gateways.
The Easy Setup - Add/Delete Gateways page displays.
3 Enter the IP addresses of up to seven additional APs.
4 Click Save Settings to write your changes.
5 Click Clear Entries to remove your changes and return the default settings.
46CHAPTER 4: CONFIGURINGTHE ACCESS POINT USINGA WEB BROWSER
Configuring the APThe AP has many configuration parameters. This section discusses all the AP
parameters and how to set them.
SecurityOne of the first tasks you need to accomplish is to set AP security. By doing so,
you define the system password, enable your Access Control List (ACL),
determine which wireless clients have access to an AP and which do not, and
enable or disable encryption.
1 Select Configuration-->Security.
The Security Setup page displays.
2 Review the default settings and change as appropriate.
3 Do one of the following:
■Click Save Settings to write your changes.
■Click Clear Entries to remove your changes and return the default settings.
Adding Allowed Wireless Clients
1 Select Configuration-->Security.
2 Select Enabled for Access Control.
3 Click View/Add/Delete next to Allowed Wireless Clients.
The Access Control List - Add/DeleteAllowed Wireless Clients page displays.
4 Enter the MAC address of a wireless client that can associate with the AP and click
Add Wireless Client.
5 Click Clear Entry if you decide not to allow the wireless client association with the AP.
6 Repeat step 4 for as many wireless clients as you wish.
7 Click Security Home Page when you have completed your entry on this page.
Adding or Deleting a Range of Allowed Wireless Clients
1 Select Configuration-->Security.
2 Select Enabled for Access Control.
3 Click View/Add/Delete next to Ranges of Allowed Wireless Clients.
The Access Control List - Add/DeleteAllowed Ranges page displays.
4 Enter the MAC address of the allowed wireless client that begins the range.
5 Enter the MAC address of the allowed wireless client that ends the range.
6 Click Clear Entry if you decide to modify the range or eliminate the range.
7 Click Security Home Page when you have completed your entry on this page.
Adding or Deleting Disallowed Wireless Clients
1 Select Configuration-->Security.
2 Select Enabled for Access Control.
3 Click View/Add/Delete next to Disallowed Wireless Clients.
The Access Control List - Add/DeleteDisallowed Wireless Clients page displays.
4 Enter the MAC address of a wireless client that cannot associate with the AP and
click Add Disallowed Wireless Client.
Special Configuration Considerations47
5 Click Clear Entry if you decide to remove a wireless client from disallowed status
with the AP.
6 Repeat step 4 for as many wireless clients as you wish.
7 Click Security Home Page when you have completed your entry on this page.
Enabling or Disabling Encryption
The encryption configuration requirements are as follows:
■ The encryption level (open, 40-bit, or 128-bit) must be the same on the
wireless client and the access point.
■ All Shared Keys on the wireless client must be the same as those on the access
point with which the client will associate. They must match exactly (key order
and hex-digit sequence).
■ The selected keys do not need to be the same among different clients and/or
access points.
1 Select Configuration-->Security.
2 Select Enabled for WEP (Privacy) to turn on encryption or Disabled for no
encryption.
3 If you have enabled encryption, select 40 bit key or 128 bit key or 40 bit key for
WEP Algorithm.
4 Click Save Settings when you have completed your entry on this page. You will
need to reset the AP using the Special Functions screen to have your encryption
settings take effect. Refer to Reset AP in the table on page 54 in the Special Functions section.
Encryption Upgrade
Access Codes
If you are upgrading the wireless client from 40-bit encryption to 128-bit
encryption, you must enter an access code to perform the upgrade. Until the
access code is entered, you can only enable or disable 40-bit encryption.
An access code for upgrading to 128-bit encryption can only be done using the
ASCII user interface (Hyperterminal or similar UI). Refer to Chapter 6, Configuring the AP Using the ASCII Interface for instructions.
Special Configuration
The following configuration settings are recommended for optimal performance.
Considerations
Disable Short PreambleIf you are installing the access point in a network that includes earlier versions of
3Com access points, you must disable the short RF preamble (default is enabled).
To disable short RF preamble:
1 Select Configuration in the left-hand frame of the Web page window.
2 Under Configuration, select RF. The RF Setup Web page appears
3 For the Short RF Preamble setting, click Disabled.
4 Click the Save Settings button to save your selection.
5 Reset the AP as described in the table on page 54 under “Special Functions” for
your settings to take effect.
48CHAPTER 4: CONFIGURINGTHE ACCESS POINT USINGA WEB BROWSER
System ParametersThe AP has configuration options to operate the unit, including security access
and interface control. Some parameters do not require modification. To configure
the system parameters, follow the procedure below.
1 Select Configuration-->System
The System Setup page displays
2 Type the AP’s name in the Unit Name text box.
3 Enter the appropriate value for Channel.
The table below lists the direct-sequence channel settings for the operating
countries.
FrequencyNo. of ChannelsCountry
241211Standard
241213Europe
24572 Spain
24574 France
248414Japan
4 Check Enabled or Disabled for Mobile IP.
5 Type a security key in the Mobile-Home MD5 Key text box. This security word key
is used for Mobile-Home registration and authentication.
6 Select the status of the Ethernet Timeout and enter the number of seconds
between 30 and 255.
This feature disables radio interface if no activity is detected on the Ethernet line
after the seconds indicated. The AP disassociates wireless clients and prevents
further associations with itself until it detects Ethernet activity.
If the Ethernet Timeout is disabled when the Ethernet connection is broken, the
AP clears the wireless client table and disables the RF interface until the Ethernet
connection is restored.
If the Ethernet Timeout is enabled when the Ethernet connection is broken
, the AP
sets the time-out value to zero (0) and attempts to associate with another WLAP in
the network.
7 Enter a value in seconds for Agent AD Interval. This specifies the interval in
seconds between the mobility agent advertisement transmission. The default is 0.
8 Enable or disable interfaces on the AP.
InterfaceDescriptionDefault Condition
AP-AP State XchgSpecifies AP-to-AP communication exchanged.
If disabled, prevents AP Auto Configure and AP
load leveling function from operating.
WNMP FunctionsSpecifies whether the AP can perform WNMP
functions.
Ethernet InterfaceEnables or disables wired Ethernet. On
RF InterfaceEnables or disables radio.On
Default InterfaceSpecifies the default interface (Ethernet or PPP)
that the AP forwards a frame to if the AP
cannot find the address in its forwarding
database.
Enabled
Enabled
Ethernet
Special Configuration Considerations49
9 Click Clear Entries to reinstate the default settings.
10 Click Save Settings to save your entries on this page.
Radio Frequency
Parameters
The AP automatically configures most radio parameters. Exercise extreme caution
when you adjust radio parameters for the AP since these parameters affect system
operations. Options in the RF Configuration window fine-tune the radio and
WLAP functions.
To configure the radio parameters:
1 Select Configuration→RF. The RF Setup page displays.
2 Enter a value (in packets) for BC/MC QueuMax.This value determines the amount
of memory allocated for the queue used in the AP to temporarily hold
broadcast/multicast messages. The packets corresponds to the maximum-size
Ethernet packets. The default is 10.
3 Enter the Max Retries (data) value. The value represents the maximum allowed
retries before the AP aborts a single transmission attempt. The default is 15.
4 Enter the Max Retries (voice) value. The value represents the maximum allowed
retries before the AP aborts a single transmission attempt. The default is 15.
5 Enter the Multicast Mask (data) and (voice) values.
AirConnect supports broadcast download protocols for any wireless client
(typically Point-of-Sale terminals) requiring the expedited download of a new
operating image over the network instead of using a local nonvolatile drive.
All multicast downstream data packets that match the top 32 bits of the multicast
mask are forwarded immediately instead of being queued for transmission at the
next DTIM interval.
6 Enter the time between beacons in milliseconds for Beacon Interval. The default is
100 milliseconds.
7 Select Enable or Disable for Accept Broadcast Wireless LAN Service Area.
This feature allows the AP to respond to any station sending probe packets with
the industry-standard broadcast WSA. When Enabled, this feature allows
industry-standard devices interoperability. The AP probe response includes the
WSA_ID and information about the network. By default, this feature is Disabled
and the AP responds only to stations that know the WSA_ID. This helps preserve
network authentication security.
8 Enter a value in minutes for the Wireless Client Inactivity Timeout.
This value specifies the number of minutes the AP allows for wireless client
inactivity. An AirConnect AP recognizes wireless client activity through data packet
transmission and reception, and through scanning. AirConnect wireless clients
conduct active scanning. Other industry-standard wireless clients might conduct
passive scans and an AirConnect AP could classify them as inactive.
9 Select values for Rate Control at the three transmission rates.
The default values are:
■11 Mbps - Optional
■5.5 Mbps - Optional
■2 Mbps - Required
■1 Mbps - Required
50CHAPTER 4: CONFIGURINGTHE ACCESS POINT USINGA WEB BROWSER
10 Do nothing with the RTS Threshold setting. RTS/CTS operation is not supported at
this time.
11 Click Clear Entries to reinstate the default settings.
12 Click Save Settings to save your entries on this page.
Configuring the SNMP
Agent
An SNMP manager application gains access to the AP SNMP agent if the
management application has the AP’s IP address. To ensure security when SNMP is
used, the SNMP agent can be configured as read-only, read-write, or disabled. The
AP sends specific traps for some conditions.
See the 3Com MIB on the Wireless LAN Installation and Utilities disk for
specific entries.
The AP supports SNMP V1, MIB-II and the 3Com.MIB. To configure the SNMP
agent, follow the procedure below.
1 Select Configuration-->SNMP.
The SNMP Setup page displays.
2 Select a mode for SNMP Agent Mode.
■Disabled disables SNMP functions.
■Read-only allows get and trap operations.
■Read/Write (default) allows get, set, and trap operations.
3 Enter a user-defined password of up to 31 characters for Read-Only Community.
This password is for and identifies users with read-only privileges.
4 Enter a user-defined password of up to 13 characters for Read/Write Community.
This password is for and identifies users with read/write privileges. This password
should be the same password as the System Password used to gain access to the
System Configuration page.
5 Enter the IP address of the trap manager for Trap IP Address.
6 Select Enabled or Disable All for All SNMP Traps.
Use this feature to disable all traps or to selectively enable the individual traps. The
default value is Disabled. The table below explains the traps.
SNMP TrapDescriptionDefault Value
Cold BootSends a trap to the manager when the
Authentication FailureIndicates that community strings other
Radio RestartSends a trap to the manager for radio
Access Control
Violation
DHCP ChangeDeselected
AP cold boots.
than those specified for the Read-Only
and Read/Write Community were
submitted.
restart.
Sends a trap to the manager when an
ACL violation occurs.
Deselected
Deselected
Deselected
Deselected
7 Click Clear Entries to reinstate the default settings.
8 Click Save Settings to save your entries on this page.
Special Configuration Considerations51
Configuring PPP/ModemTo use a Point-to-Point (PPP) connection, choose the appropriate hardware
connection (direct or modem). On the System Configuration page, select PPP for
Default Interface.
The PPP interface provides a connection using modems over a telephone line.
Connect modems to the APs with straight-through serial cables. Designate one
AP as the Originating AP and the other AP as the Answering AP. Configure the
Originating AP with dial-out information to the answering AP. The answering AP
waits for a dial-in from the originating AP.
The AP supports modems that use the generic Hayes Smartmodem command
set The AP uses Hayes commands and is capable of operating with various
modems of 19200 baud or faster. 3Com does not support modems the
company has not qualified.
The following modems qualify to work with the AP:
■ Practical Peripherals PM288MT II V.34
■ Supra Fax Modem 288
■ US Robotics Sportster Modem 28.8
Configuring the Originating Modem
1 Select Configuration-->PPP/Modem. The PPP/Modem Setup page displays.
2 Select Enabled for PPP Interface.
3 Select PPP for SerialPort Use.
4 Select Originate for ModemConnect Mode.
5 Select Yes for Modem Connected.
6 Select Auto for Dialout Mode.
7 Select the appropriate mode for Modem Speaker.
This setting sends a command to the modem to turn the modem speaker on or
off. The default is On.
8 Type the telephone number (maximum 31 characters) of the answering AP for
Dialout Number.
This string follows a typical Hayes Smartmodem ATDT command. Possible
characters include pauses, numbers and letters. Refer to your modem
documentation for specific information.
9 Enter the time in seconds that the AP will wait for a remote connection for Answer
Wait Time.
If the AP does not make a remote connection in the amount of time you specify, it
will discontinue attempts to make a connection. The default is 60 seconds from a
5- to 255-second range.
10 Enter the time in minutes for Inactivity Timeout.
This setting controls the time-out between issuing a PPP packet and the
anticipated reply. This is necessary if the serial connection has long delay periods.
Zero (0) indicates no time-out. The default is 3 from a 0 to 255-minute range.
52CHAPTER 4: CONFIGURINGTHE ACCESS POINT USINGA WEB BROWSER
11 Enter the time in seconds for Maximum PPP Terminates.
This setting controls the PPP-terminate requests an AP issues when a PPP-linked AP
does not respond to a terminate request. The AP closes the PPP connection after
issuing PPP-terminate requests for the maximum time specified. The default is 10
seconds from a 0-255-second range.
12 Click Modem Dialout to dial the modem.
13 Click the Modem Hangup check box to have the modem hang up after a call.
14 Click Clear Entries to reinstate the default settings.
15 Click Save Settings to save your entries on this page.
Configuring the Answering Modem
1 Complete steps 1-3 for configuring the originating modem above.
2 Select Answer for ModemConnect Mode.
3 Complete steps 5-11 for configuring the originating modem above.
FilteringIn order to control the types of network traffic the AP handles or to eliminate
some network traffic, you can configure the AP to forward or discard particular
types of packets (TCP/IP, IPX). Or you can allow all traffic through by disabling the
filtering option.
1 Select Configuration-->Filtering. The Filtering Setup page displays.
2 Determine what type of filtering you want to set up and select the appropriate
procedure below.
Filtering to Forward Packets
To configure the AP to forward packets of particular types, do the following:
1 Click Forward as the Type Filtering.
2 Enter the four hex digits associated with the network protocol for which you want
the AP to forward packets.
3 Click Add Filter.
4 Repeat steps 2 and 3 to add additional protocol types.
5 Click Clear Entries to reinstate the default settings.
6 Click Save Settings to save your entries on this page.
Filtering to Discard Packets
To configure the AP to discard packets of particular types, do the following:
1 Click Discard as the Type Filtering.
2 Enter the four hex digits associated with the network protocol for which you want
the AP to discard packets.
3 Click Add Filter.
4 Repeat steps 2 and 3 to add additional protocol types.
5 Click Clear Entries to reinstate the default settings.
6 Click Save Settings to save your entries on this page.
You may have set up particular type of packets for discarding or forwarding by the
AP. If you chose to remove packet types from your list, do the following.
1 Highlight the hex number representing the packet type you want to delete.
2 Click Delete Filter.
3 Click Clear Entries to reinstate the default settings.
4 Click Save Settings to save your entries on this page.
Disabling Type Filtering
If you want the AP to handle all types of network traffic, disable type filtering.
1 Select Disabled (the default) as the Type Filtering if it is not already selected.
2 Click Save Settings to save any changes you made on this page.
Updating AP FirmwareTo upgrade your firmware, you need a TFTP server and a connection between the
AP and PC on the same Ethernet segment.The files required for firmware updates
are dsap_fw.bin and 3cap_htm.bin.
If you update the AP firmware, you will not be able to downgrade to the
previous version of AP firmware.
To upgrade the access point to version 2.0, you must first perform the update
procedure to update the AP to version 1.5 firmware, and then repeat the update
procedure to update to version 2.0. You cannot update the AP directly from 1.0
to 2.0 firmware. If you need additional details, contact 3Com Customer Support
at the following Web site:
http://support.3com.com/wireless.htm
Verify the PC has a TFTP server running on it. Running the server requires third
party software such as FTP PC/TCP for DOS or OnNet™ for Windows. The wireless
TFTP upgrade method requires a connection between the AP and a TFTP server.
The TFTP server can be running on a 3Com AirConnect device.
To update the AP firmware, do the following:
1 In the Main Menu, select Configuration under the Access Point link in the left
frame of the browser window.
2 Under Configuration, select Firmware.
3 Enter your password when prompted (the default is comcomcom).
The Firmware Download page displays, showing the values for Firmware Filename,
HTML Filename, and the TFTP Server.
4 Do one of the following:
To update only the current AP, select either Firmware, HTML File, or both under
TFTP update THIS Access Point’s
To update all APs, select either Firmware, HTML File, or both under UTFTP Update
ALL Access Points. If you need to modify your entries, click Clear Entries and
start over.
5 Select Perform Function to start the download.
6 A message box appears to tell you that the AP will reboot after the firmware
upgrade. Click OK to continue.
54CHAPTER 4: CONFIGURINGTHE ACCESS POINT USINGA WEB BROWSER
7 A message box appears to tell you that the AP will reboot after the HTML file
upgrade. Click OK to continue.
8 Return to the Main Menu. To check the upgrade status, return to the Firmware
Download page and check Status of last update. The status displays successful.
Special FunctionsThe configuration items under Special Functions perform housekeeping functions
on APs that are explained in the following table.
Special FunctionDescription
Clear All StatisticsClears the current statistics for the AP.
Clear Wireless Client TableEnsures that wireless clients associating with the AP are
Clear Access Control List (ACL) Individual
Clear Access Control List (ACL) Range
Clear Address FiltersClears filters that have been set up for the AP.
Load ACL from Wireless Client
List
Reset APThe AP keeps only saved configuration changes after a
Save Configuration to All APsSaves the configuration options you have selected for the
active. Clear the wireless client association table for
diagnostic purposes. Clear wireless clients from an AP if the
AP has many wireless client associations that are no longer in
use. The AP removes the wireless clients associated with it.
Wireless clients cleared from an AP will attempt to
reassociate with the AP or another nearby AP.
Clears the list of MAC addresses for the wireless clients that
can associate with the AP.
Clears the range of MAC addresses for the wireless clients
that can associate with the AP.
Loads the list of MAC address from the wireless client list.
reset
. Resetting an AP clears statistics and restores the last
saved configuration. If changes are made and not saved,
the AP clears those changes and restores the factory
defaults upon reset.
After a reset, the AP LEDs flash as they do when the AP
powers up. The AP returns to a STATUS-flashing state.
current AP to all APs with the same network ID on the
same subnet.
1 In the Main Menu, select Configuration under the Access Point link in the left
frame of the browser window.
2 Under Configuration, select Special Functions. The Special Functions window
displays.
3 Select all appropriate options. (You can click Clear Entries to remove all of your
entries.) You must select Reset AP to have the settings you have selected in other
AP configuration screens take effect.
4 Select Perform Function to execute your choices.
MONITORING WIRELESS CLIENTS
5
IntroductionThe AP keeps statistics of its transactions during operation. These statistics indicate
traffic, transmission success, and the existence of other radio network devices.
Clear statistics as needed.
Wireless ClientsWireless Client statistics provide information on wireless clients associated with
an AP. The statistics include information on data sent and received, activity and
association. A wireless client shows only in the Home/Foreign Agent Table screens
when the wireless client has roamed to another AP on a different subnet. Once a
wireless client has roamed, the wireless client IP Address displays on the Home
Agent Table screen of the wireless client’s home AP with the IP Address of the
Foreign Agent to tell the “home” AP where to forward packets.
The wireless client IP Address is also shown in the Foreign Agent Table and Regular
screens of the new “foreign” AP to tell the new AP where to expect packets from
for newly associated wireless clients. The AP Regular screen shows the wireless
clients associated locally on the same subnet.
1 Select Wireless Client from the Main Menu.
2 Use the Tab or arrow keys to highlight the desired screen.
3 Press Enter to display the screen you selected.
4 Select Regular at the Wireless Clients prompt.
The display shows the currently associated wireless clients listed by MAC address.
The list appears as follows:
VariableDescription
addrWireless client MAC address
(xx:xx:xx:xx:xx:xx format)
pWireless clients power mode:
■ P–PSP
■ C–CAM.
An unassociated wireless client does not
display any character
iWireless client location on AP interfaces:
■ R–radio,
■ P–PPP.
■ A–associated with AP in the past, but
not at time of verifying status
#Current AP radio transmit rate (Mbps) for
messages sent to this wireless client.
addr [p:i#:e]
56CHAPTER 5: MONITORING WIRELESS CLIENTS
VariableDescription
VIndicates a 3Com voice-enabled device.
5 Select Start Refresh to have the AP automatically update the display every
two seconds.
The information displayed about the wireless client includes the following:
:
CategoryDescription
InterfaceDisplays the wireless client connection (RF, Ethernet, PPP
StateConnection state between the AP and the wireless client:
Power ModeWireless client power mode (CAM, PSP, or N/A)
Station IDThe IEEE 802.11 specification requires that each AP assign
Begin Current AssocTime at which current association began (hh:mm:ss)
Supported RatesIndicates data station supported transmission rates
Current Xmt RateCurrent rate of AP-station data transmissions
Packets SentNumber of packets sent by AP to wireless client
Packets RcvdNumber of packets received by AP from wireless client
Bytes SentNumber of bytes sent by AP to wireless client
Bytes RcvdNumber of bytes received by AP from wireless client
Discard Pkts/CRCNumber of packets discarded because of data error
Last ActivityAmount of time since the last communication with AP
Last Data ActivityAmount of time since the last data transfer (hh:mm:ss)
or AP)
■ Host–unit is on AP or PPP interface
■ Associated–current association on radio interface
■ Away–unit is no longer associated with AP.
a station ID to all associated wireless clients, regardless of
the wireless client power mode (PSP or CAM)
(hh:mm:ss)
6 Select Refreshat the bottom of the window to update the values manually.
7 Press Close to return to the previous menu.
Clearing StatisticsTo clear statistics, do the following:
1 Select Special Functions from the Main Menu.
2 Select Clear All Statistics.
The AP zeroes out all statistics. Resetting the AP also clears statistics.
CONFIGURINGTHE AP USINGTHE
6
IntroductionSoftware configuration consists of setting up a connection to the Access Point (AP)
ASCII I
and gaining access to the User Interface (UI).
Before configuring the AP, you should upgrade the AirConnect firmware to the
latest version. Refer to “Manually Updating AP Firmware” on page 73.
The dot in front of certain parameters, functions, or options (.Antenna Selection
Primary Only) indicates these items update to all APs with the same WLAN
Service Area when you select the “Upgrade ALL APs” [F2] option. This option can
only be executed among the same hardware platforms and same firmware
versions.
In Windows 2000, the F1 key will not work correctly to save configuration
settings. To save settings, press the Tab key to highlight the onscreen F1
selection, then press Enter. Answer yes when prompted to save changes.
To enable the F1 key to work correctly in Windows 2000, you should upgrade
your Hyperterminal application to Hyperterminal Private Edition. This software is
available at http://www.hilgraeve.com/htpe/index.html.
NTERFACE
Gaining Access to the
User Interface (UI)
Using TelnetUsing a Telnet session to gain access to the UI requires that a remote station has a
The method for establishing access to the UI depends on the connection used.
Select the setup that best fits the network environment. Your connection
options are:
■ Telnet
■ Direct serial connection
■ Dial-up connection
If using a PPP or serial connection, access the UI through a Telnet session.
TCP/IP stack. The remote station can be on the wired or wireless LAN.
To access the AP from the workstation, follow the procedure below.
1 From the DOS prompt, Telnet to the AP using its IP address:
Telnet xxx.xxx.xxx.xxx
2 If desired, enter a password (case sensitive) when prompted. The default is
password is comcomcom.
58CHAPTER 6: CONFIGURINGTHE AP USINGTHE ASCII INTERFACE
3 Press ESC. The AP displays the Main Menu. If the session is idle (due to no input,
for example) for the configured time, the session terminates. To manually
terminate the session, press CTRL+D.
4 Select the Set System Configuration option to set the System Password.
Using a Direct Serial
Connection
Using a Dial-up
Connection
To use the ASCII interface with a direct serial connection, follow the instructions in
the AP Quick Start Guide, included in your package.
The AP supports a dial-up connection to the UI. This requires accessing the UI from
Telnet or a direct serial connection and changing the serial port configuration.
Configure the AP for the following:
■ Enable serial port.
■ Set serial port for UI.
■ Disable any modem connection.
■ Set AP to answer mode.
Select the Set Serial Port Configuration option to configure these settings. For
details on configuring these settings, see “Configuring for Dial-Up to the UI”.
Navigating the UI Use the following keystrokes to navigate through the UI menus and windows
depending on the terminal emulation. For terminal emulation programs that do
not support arrow or function keys, use the control-character equivalents.
Arrow/Function Key Control Character
Up ArrowCTRL + O
Down ArrowCTRL + I
Left ArrowCTRL + U
Right ArrowCTRL + P
F1CTRL + Q
F2CTRL + W
F3CTRL + E
F4CTRL + R
The following conventions also apply to navigating windows and menus:
■ To select menu items, press the key corresponding to the bold letter for the
item (case-sensitive hot key). Press Enter to select the item.
■ Press Tab to scroll through menu items.
■ To change menu items, select items from the bottom line of the Main Menu for
configuration options. For multiple choice options, press the bold letter to
select. To change values, type in the new value and press Enter. If the value is
invalid, the AP beeps and restores the original value. Press Tab to scroll to the
next menu item.
■ Select an option from the bottom line on the menu to enable changes to take
effect. Press Tab to scroll to the item and press Enter to select it.
■ When you change values, such as System Name or System Password, accept
values by scrolling to the next field or pressing Enter.
Navigating the UI59
■ You can use function keys to enable commands in some windows. For
example, statistic windows include Refresh [F1
] and Timed [F2] command/key
combinations to update the display.
■ Some options listed at the bottom of screens indicate possible commands for a
selected item. For example, in the Known APs window, highlighting an AP on
the list and pressing F1 brings up the Ping function to ping that AP.
■ To exit from submenus, press Esc.
Administration screens include options for saving or clearing data that appear on
the bottom line of the screen. Confirmation prompts are listed below.
PromptDescription
OKRegisters settings but does not save them in
SaveSaves all settings (including ones not on that screen) to
Save ALL APsTo save the AP installation configuration information to
CancelDoes not register settings changed in a screen.
nonvolatile memory (NVM). A reset command returns
to previously saved settings.
NVM. This is the same as Save Configuration in the
Special Functions screen.
all APs with the same WLAN Service Area. This option
saves the configuration changes for the current AP on
the Known APs table to update their configurations and
reset after the configuration has been modified. Users
can perform this option only among the same hardware
platforms and same firmware versions. Example:
AP-3020 running FW 4.01-xx.
Entering Admin ModeThe UI defaults to User mode, allowing read-only access to the AP’s functions
(view statistics, for example). Switching to Admin mode provides access to
configuration menus and allows you to configure the AP.
To enter Admin mode requires the administration password. To enter Admin
mode, do the following:
1 Select Enter Admin Mode from the Main Menu. The AP prompts for the
administration password:
Enter System Password:
2 If a password has been set, enter it now (case sensitive). The default password is
comcomcom.
■ If the password is correct, the AP displays the Main Menu with the Enter Admin
Mode menu item changed to Exit Admin Mode.
■ If the password is incorrect, the AP continues to display the Main Menu with
the Enter Admin Mode menu item.
Set the System password in the Set System Configuration screen. See “Changing
the Access to the UI” for more details.
60CHAPTER 6: CONFIGURINGTHE AP USINGTHE ASCII INTERFACE
Changing the Access
to the UI
Configuring for Dial-Up
to the UI
To prevent unauthorized Telnet access, change the configuration access to the UI. This
includes enabling or disabling the Telnet Logins or changing the System Password.
To change Telnet access to the AP, do the following:
1 Select Set System Configuration from the Main Menu.
2 Select Telnet Logins.
3 Press the space bar or left/right arrow to toggle between Enabled and Disabled.
4 Press Tab to highlight the Save [F1] function at the bottom of the screen.
5 Press Enter to confirm the save.
To change the System Password, do the following:
1 Select Set System Configuration from the Main Menu.
2 Press Tab to select System Password.
3 Type the new password and press Enter.
4 Press Tab to highlight the Save [F1] function at the bottom of the screen.
5 Press Enter to confirm the save.
A dial-up connection requires a straight-through Ethernet cable between the
modem and the AP. The remote PC requires a modem and a communication
program, such as HyperTerminal.
The AP supports modems that use the generic Hayes Smartmodem command set.
The AP uses Hayes commands and is capable of working with various modems
of 19200 baud or faster. 3Com does not support modems the company has
not qualified.
The following modems qualify to work with the AP:
■ Practical Peripherals PM288MT II V.34
■ Supra Fax Modem 288
■ USRobotics Sportster Modem 28.8
Configuring The Serial Port
To enable and configure the serial port connection on the AP:
1 Select Set Serial Port Configuration from the Main Menu.
2 Set the Port Use parameter to PPP.
3 Set the Modem Connected parameter to Yes.
Navigating the UI61
Configure the other settings as required on the AP. The table below explains the
other settings.
SettingDescription
Answer Wait TimeThe time waiting for a remote
Modem SpeakerAP sends a command to the modem to
Inactivity TimeoutThe inactivity time on the UI that causes
connection before dropping the
attempt. The default is 60 seconds.
turn on/off the modem speaker. The
default is On.
the AP to terminate the connection
while using a modem. The default is 5
minutes. A value of zero indicates no
time-out.
Configuring the Dial-Up System
To configure the Dial-up System, (assuming the PPP, serial port, and answer mode
are enabled on the AP), follow the procedure below.
1 Attach a null-modem serial cable from the AP to the modem.
2 Verify the modem connects to the telephone line and has power. Refer to the
modem documentation for information on verifying device power.
3 Start the communication program from the remote terminal.
4 Select the correct serial port along with the following parameters:
■Emulation—ANSI
■Baud rate—19200 bps
■Data bits—8
■Stop bits—1
■Parity—none
■Flow control—none
5 Dial out to the AP with the appropriate telephone number. No password is required.
6 Press Esc to refresh the display.
The AP displays the Main Menu.
Hanging Up
To hang up from the UI while a call is still connected:
1 Select Special Functions from the Main Menu.
2 Select Modem Hangup.
62CHAPTER 6: CONFIGURINGTHE AP USINGTHE ASCII INTERFACE
Access Point
Installation
The AP UI includes an AP Installation window in which you can set basic
parameters for an AirConnect wireless network. These parameters include
designating a gateway address that enables message forwarding across routers on
the wired Ethernet.
To install an AP, follow the procedure below.
1 Enter Admin Mode.
2 Select AP Installation from the Main Menu to display the Access Point Installation
window.
ParameterDescription
Unit NameAP name.
IP AddressNetwork-assigned Internet Protocol address of the AP.
Gateway IP AddressIP address of a router the AP uses on the Ethernet default
gateway.
Subnet MaskThe Subnet Mask consists of four sets of digits that help
divide a network into subnetworks and simplify routing and
data transmission:
■ Sets 1 and 2—Network domain.
■ Set 3—Subset of hosts within a larger network.
■ Set 4—Individual computer.
WLAN Service AreaThe unique, 32-character, alphanumeric, case-sensitive
network identifier of the AP.
Antenna SelectionEnables selection of antenna diversity.
Additional GatewaysThe IP address of the additional gateways used. You can
access up to eight gateways.
3 Verify that the AP parameters reflect the network environment and change the
parameters as needed.
4 Press the space bar or the Left or Right Arrows to toggle between Primary Only
and Primary and Secondary in the Antenna Selection field.
5 Do one of the following:
■Select OK to register the settings.
Or:
■Select Save to write changes to NVM, which generates a confirmation prompt.
6 Select Save ALL APs [F2] to save the AP installation configuration information to all
APs with the same WLAN Service Area
.
This option saves and updates the configuration changes for the current AP on the
Known APs table. The AP is reset after the configuration has been modified. You
can execute this option only among the same hardware platforms and same
firmware versions.
7 Select Cancel [ESC] to disregard any changes made in this window and return to
the previous menu
.
Configuring the AP63
Configuring the APThe AP has many configuration parameters. This section discusses all the AP
parameters and how to set them.
System ParametersThe AP has configuration options to operate the unit, including security access and
interface control. Some parameters do not require modification. To configure the
system parameters, follow the procedure below.
1 Select Set System Configuration from the Main Menu, which generates the System
Configuration window.
2 Select the appropriate value from the table below to configure the direct-sequence
channel settings for the operating country.
FrequencyNo. of ChannelsCountry
241211US (standard)
241213Europe
24572 Spain
24574 France
248414Japan
3 Configure the AP system settings as required. The parameters are explained in the
table below.
Ethernet TimeoutDisables radio interface if no activity is detected on the Ethernet line after
Telnet LoginsSpecifies whether the AP accepts or rejects Telnet Logins. The default
System PasswordFor administrative access, select any alphanumeric, case-sensitive entry up
Agent Ad IntervalSpecifies the interval in seconds between the mobility agent
AirConnect Mobile IPIf enabled, this feature allows wireless clients to roam across routers. The
Mobile-Home MD5
key
the seconds indicated (a range from 30-255). The AP disassociates
wireless clients and prevents further associations until it detects Ethernet
activity.
Value
■ 0—Default value. disables this feature.
■ 1—Detects whether the 10Base-T line goes down
■ 2—WLAP sends a WLAP Alive BPDU on the Ethernet line every WLAP
Hello Time seconds to allow WLAPs on the Ethernet line to detect its
existence.
■ 3—WLAP tracks the WLAP Alive BPDU. If the BPDU is missing for
WLAP Hello Time seconds, the WLAP state changes to WLAP Lost on
Ethernet. Once the WLAP Alive BPDU is detected, the WLAP resets
and starts over.
When the Ethernet connection is broken:
■ If the WLAP mode is disabled, the AP clears the wireless client table
and disables the RF interface until the Ethernet connection comes up.
■ If the WLAP mode is enabled, the AP sets the time-out value to zero
(0), resets itself, and attempts to associate with another WLAP in the
network.
value is Enabled.
to 13 characters. The default System Password is comcomcom.
advertisement transmission. The default is 0.
default is Disabled.
Secret key used for Mobile-Home registration and authentication.
64CHAPTER 6: CONFIGURINGTHE AP USINGTHE ASCII INTERFACE
Web ServerEnables the use of a Web based browser to access the UI instead of
Access ControlSpecifies enabling or disabling the access control feature. If enabled, the
Type FilteringSpecifies filter type for packets received either Forward/Discard or
WNMP FunctionsSpecifies whether the AP can perform WNMP functions. The default
AP-AP State XchgSpecifies AP-to-AP communication exchanged. If Disabled prevents AP
HyperTerminal or Telnet applications. An AP Reset is required for this
feature to take effect.
ACL (Access Control List) specifies the MAC addresses of wireless clients
that can associate with this AP. The default is Disabled.
Disabled. The default value is Disabled.
value is Enabled.
Auto Configure and AP load leveling function. The default is Enabled.
4 To enable or disable interfaces on the AP, modify the following parameters:
ParameterDescription
Ethernet InterfaceEnables or disables wired Ethernet. The default value is On.
PPP InterfaceEnables or disables serial PPP. The default value is Off.
RF InterfaceEnables or disables radio. The default value is On.
Default InterfaceSpecifies the default interface (Ethernet or PPP) that the AP
forwards a frame to if the AP cannot find the address in its
forwarding database. The default interface is Ethernet.
5 Verify that values reflect the network environment and change them as needed.
6 Do one of the following:
■Select OK to register the settings.
Or:
■Select Save to write changes to nonvolatile memory (NVM), which
generates a confirmation prompt.
7 Select Save ALL APs [F2]
the same WLAN Service Area.
to save the RF Configuration information to all APs with
This option saves the configuration changes for the current AP, and sends two
WNMP messages to all other APs on the Known APs table to update their
configurations and reset them after the configuration has been modified. You can
execute this option only among the same hardware platforms and same firmware
versions.
8 Select Cancel [ESC] to cancel any changes you made to this screen and return to
the previous menu
.
Radio ParametersThe AP automatically configures most radio parameters. Exercise extreme caution
when adjusting radio parameters for the AP since these parameters affect system
operations. Options in the RF Configuration window fine-tune the radio and
WLAP functions. To configure the radio parameters, follow the procedure below.
1 Select Set RF Configuration from the Main Menu to display the RF Configuration
window.
2 Configure the settings as required. The table below describes the Configuration
parameters.
Configuring the AP65
ParameterDescription
DTIM IntervalConfigure DTIM packet frequency as a multiple of beacon packets. The
DTIM Interval indicates how many beacons equal one cycle. Do not
modify.
BC/MC Q MaxDetermines the memory allocated for the queue used in the AP to
temporarily hold broadcast/multicast messages. Unit measure is in
packets and corresponds to maximum-sized Ethernet packets. The
default is 10.
Max Retries (d)The maximum allowed retries before aborting a single transmission.
The default is 15.
Max Retries (v)The maximum allowed retries before aborting a single transmission.
The default is 5.
Multicast Mask (d)
and (v)
AirConnect supports broadcast download protocols for any wireless
client (typically Point-of-Sale terminals) requiring the expedited
download of a new operating image over the network instead of using
a local nonvolatile drive.
All multicast downstream data packets that match the top 32 bits of
the multicast mask are forwarded immediately instead of being
queued for transmission at the next DTIM interval.
Beacon IntervalThe time between beacons in milliseconds. The default is 100.
Accept Broadcast
WSA_ID
Allows the AP to respond to any station sending probe packets with
the industry-standard broadcast WSA. If Enabled, this feature allows
industry-standard devices interoperability. The AP probe response
includes the WSA_ID and information about the network. By default,
this feature is Disabled and the AP responds only to stations that know
the WSA_ID. This helps preserve network authentication security.
Wireless Client
inactivity Timeout
Allows industry-standard device interoperability by specifying the time
the AP allows for wireless client inactivity.
An AirConnect AP recognizes wireless client activity through data
packet transmission and reception, and through scanning. AirConnect
wireless clients conduct active scanning. Other industry-standard
wireless clients might conduct passive scans and an AirConnect AP
could classify them as inactive.
Rate ControlDefines the data transmission rate:
■ 11 Mbps–Optional
■ 5.5 Mbps–Optional
■ 2 Mbps–Required
■ 1 Mbps–Required
Fragmentation
Fragmentation is not supported at this time.
Threshold
RTS ThresholdRTS/CTS operation is not supported at this time.
3 Verify that values reflect the network environment and change them as needed.
4 Do one of the following:
■Select OK to register the settings.
Or:
■Select Save to write changes to NVM, which generates a confirmation prompt.
66CHAPTER 6: CONFIGURINGTHE AP USINGTHE ASCII INTERFACE
5 To save the RF Configuration information to all APs with the same WLAN Service
area, select Save ALL APs [F2]
This option saves the configuration changes for the current AP, and sends two
WNMP messages to all other APs on the Known APs table to update their
configurations and reset them after the configuration has been modified. You can
execute this option only among the same hardware platforms and same firmware
versions.
6 Select Cancel [ESC] to disregard any changes made to this window and return to
the previous menu
.
Configuring PPPTo use a Point-to-Point (PPP) connection, choose the appropriate hardware
connection (direct or modem). Verify the enable status of the serial port) in the
System Configuration menu.
PPP Direct
PPP direct is a direct null-modem serial cable connection between an AP and
computer. To configure PPP direct, follow the procedure, below.
1 Select Set Serial Port Configuration from the Main Menu. The Serial Port
Configuration window will be generated.
.
2 Set the Port Use parameter to UI.
3 Verify that the Modem Connected parameter setting is No.
4 Set the Connect Mode parameter to Answer.
Establishing a Connection
To establish the PPP port connection on the AP, do the following.
1 Select Set System Configuration from the Main Menu.
2 Set the PPP Interface to OFF.
3 Press the space bar or left/right arrows to change the value.
4 Press Enter to confirm the change.
PPP with Modems
The PPP interface provides a connection using modems over a telephone line.
Connect modems to the APs with null-modem (straight-through) serial cables.
Designate one AP as the Originating AP and the other AP as the Answering AP.
Configure the Originating AP with dial-out information to the answering AP. The
answering AP waits for the originating AP to dial in to it.
The AP supports modems that use the generic Hayes Smartmodem command
set. The AP uses Hayes commands and is capable of working with various
modems of 19200 baud or faster. 3Com does not support modems the company
has not qualified.
The following modems qualify to work with the AP:
■ Practical Peripherals PM288MT II V.34
■ Supra Fax Modem 288
■ USRobotics Sportster Modem 28.8
Configuring the AP67
Dial out manually through the Special Functions menu or dial out automatically
when the system boots up.
Originating AP
To configure an originating AP, do the following from the UI of the originating AP:
1 Select Set Serial Port Configuration from the Main Menu.
2 Set the Port Use parameter to PPP.
3 Set the Modem Connected parameter to Yes.
4 Set the Connect Mode to Originate.
5 Select Dialout Number and type the dial-out telephone number of the answering
AP (maximum 31 characters).
This string matches what follows a typical Hayes Smartmodem ATDT command.
Possible characters include pauses, numbers, and letters. Refer to your modem
documentation.
6 Set the Dialout Mode to Auto.
7 Configure the remaining settings as required.
ParameterDescription
Answer Wait
Time
Modem Speaker Sends a command to the modem to turn the modem speaker on or off. The
PPP TimeoutControls the time-out between issuing a PPP packet and the anticipated
PPP TerminatesControls the PPP terminate requests the AP issues when a PPP-linked AP
Time in seconds waiting for a remote connection before dropping attempt.
The default is 60 (range: 5 - 255)
default is On.
reply. This is necessary if the serial connection has long delay periods. Zero
(0) indicates no time-out. The default is 3 from a 0 to 255-second range.
does not respond to a terminate request. The AP closes the PPP connection
after making the maximum requests. The default is 10 from a 0 to
255-terminate request range.
Answering AP
From the answering APs UI:
1 Select Set Serial Port Configuration from the Main Menu.
2 Set the Port Use parameter to PPP.
3 Set the Modem Connected parameter to Yes.
4 Set the Connect Mode to Answer.
5 Configure the other required settings the same as on the originating AP.
Initiating Modem Connection To manually initiate dial-out from the
originating AP to the answering AP, do the following:
1 Select the Special Functions Menu from the Main Menu.
2 Select Modem Dialout.
The AP dials out and attempts to make a connection according to parameters set
in the Serial Port Configuration. If dial-out fails, the AP switches to manual
dial-out.
68CHAPTER 6: CONFIGURINGTHE AP USINGTHE ASCII INTERFACE
For automatic dial-out, reset the AP.
To hang up, do the following:
1 Select Special Functions from the Main Menu.
2 Select Modem Hangup.
Configuring the SNMP
Agent
An SNMP manager application gains access to the AP SNMP agent if it has the AP
IP address. The agent configures as read-only, read-write or disabled to provide
security when using SNMP. The AP sends specific traps for some conditions. Ensure
the SNMP trap manager recognizes how to manage these traps.
See the 3Com MIB on the Wireless LAN Installation and Utilities disk for
specific entries.
The AP supports SNMP V1, MIB-II and the 3Com.MIB. To configure the SNMP
agent, use the following procedure.
1 Select Set SNMP Configuration from the Main Menu, which generates the SNMP
Configuration window.
2 Configure the settings as required.
:
ParameterDescription
SNMP Agent
Mode
Read-Only
Community
Read/Write
Community
Trap IP AddressTrap manager IP address.
All TrapsEnables or disables all trap operations. The default value is Disabled.
Cold BootSend a trap to manager when the AP cold boots. The default value is
Authentication
failure
Radio RestartSend a trap to manager for radio restart. The default is value Disabled.
Access Cntrl
Violation
DHCP ChangeIf enabled, this trap generates the following enterprise-specific traps:
Defines the SNMP agent mode:
■ Disabled—Disables SNMP functions.
■ Read-only—Allows get and trap operations.
■ Read/Write (default)—Allows get, set, and trap operations.
User-defined password string up to 31 characters identifying users with
read-only privileges.
User-defined password up to 13 characters for users with read/write
privileges. Ensure the password used matches the System Password used
to gain access to the System Configuration screen.
Disabled.
Indicates that community strings other than those specified for the
Read-Only and Read/Write Community were submitted. The default value
is Disabled.
Send a trap to manager when an ACL violation occurs. The default value
is Disabled.
■ Gateway Address Change—Indicates the gateway address for the
router has changed.
■ IP Address Change—Indicates the IP address for the AP has changed.
■ IP Address Lease is up—Informs you the IP address leased from the
DHCP server is about to expire.
Configuring the AP69
3 Verify that values reflect the network environment and change them as needed.
4 Do one of the following:
■Select OK to register the settings.
Or:
■Select Save to write changes to NVM, which generates a confirmation
prompt.
Configuring the Access
Control List
5 Select Save ALL APs [F2]
to save the SNMP Configuration information to all APs
with the same WLAN Service Area.
This option saves the configuration changes for the current AP, and sends two
WNMP messages to all other APs on the Known APs table to update their
configurations and reset them after the configuration has been modified. You
can execute this option only among the same hardware platforms and same
firmware versions.
6 Select Cancel [ESC]
to disregard any changes made to this screen and return to the
previous menu.
The Access Control List (ACL) supports adding wireless client entries by individual
MAC address or by a range of MAC addresses. To select a a method of adding
wireless clients, do the following:
1 Select Set Access Control List from the Main Menu. The prompt below displays:
Address Type? range individual
2 Press up/down arrows to toggle between range and individual.
Range of Wireless Clients
To select a range of MAC addresses, follow the procedure below.
1 Type the minimum MAC address as the top value.
00:0A:F8:F0:01:01
2 Press Enter to accept the value.
3 Press down arrow to select the maximum value.
4 Type the maximum MAC address in the bottom value.
00:0A:F8:F0:02:FF
5 Press Enter to accept the value.
6 Press down arrow to select OK.
7 Press Enter. The UI generates the Ranges of Allowed Mobile Units window.
8 Verify that values reflect the network environment and change them as needed.
9 Select Delete [F1] to delete a range of Mobile Units.
10 Select Add [F2] to add a range of Mobile Units.
11 Select Save ALL APs [F3] to save the Ranges of Allowed Mobile Units information
to all APs with the same WLAN Service Area.
This option saves the configuration
changes for the current AP, and sends two WNMP messages to all other APs on
the Known APs table to update their configurations and reset them after the
configuration has been modified. You can execute this option only among the
same hardware platforms and firmware versions.
70CHAPTER 6: CONFIGURINGTHE AP USINGTHE ASCII INTERFACE
12 Select Exit [ESC] to return to the previous menu.
When you enable the Access Control option, all wireless clients within the
specified range can associate with the AP. Specify additional ranges as needed or
add to the ACL using individual address entries.
Adding Allowed Wireless Clients
The Access Control List screen provides a facility to add wireless clients to the ACL.
To do so, follow the procedure below.
1 Select Set Access Control List from the Main Menu.
The prompt below displays.
Address Type? range individual
2 Press the up/down arrows to toggle between range and individual.
3 Press Add [F2].
The AP prompts for a MAC address.
00:00:00:00:00:00
4 Enter the MAC address. You can enter MAC addresses without colons.
5 Select Save ALL APs [F3] to save the AP installation configuration information to all
APs with the same WLAN Service Area
.
This option saves the configuration changes for the current AP, and sends two WNMP
messages to all other APs on the Known APs table to update their configurations and
reset them after the configuration has been modified. You can execute this option
only among the same hardware platforms and firmware version.
Removing Allowed Wireless Clients
To remove wireless clients, do the following:
1 Select the Allowed Mobile Units window.
2 Highlight the wireless client you want to remove using the Up or Down Arrows.
3 Press Delete [F1]
.
Enable/Disable the ACL
To toggle between enable or disable, locate the ACL in the System Configuration
window, then do the following:
1 Select Set System Configuration from the Main Menu.
2 Press Tab to select Access Control.
3 Press space bar to Enable.
4 Select Save to save changes.
Removing All Allowed Wireless Clients
You can remove all wireless clients from the ACL by following the procedure below.
1 Select Special Functions from the Main Menu.
2 Select Clear ACL.
Configuring the AP71
Load ACL from Wireless Client List
The Load ACL from wireless client List option, from the Special Functions menu,
takes all currently associated wireless clients and creates an ACL from them. This
builds an ACL without you having to manually type addresses. Edit the ACL using
the add and delete functions.
1 Select Special Functions from the Main Menu.
2 Select Load ACLfrom wireless client List to add the addresses of associated
wireless clients to the ACL.
FilteringThe AP has two types of filtering: address filtering and type filtering. This section
explains the two types of filtering and how to use them.
Address Filtering
The AP can keep a list of the MAC addresses of wireless clients that are disallowed
from associating with it. The Disallowed Addresses option provides security by
preventing unauthorized access by known devices. Use the option for preferred
association of wireless clients to APs. To filter by MAC address, follow the
procedure below.
1 Select Set Address Filtering from the Main Menu, which generates the Disallowed
Addresses list window.
2 View the list to determine whether you would like to add or delete addresses from
the list.
Adding Disallowed Wireless Clients
To add wireless clients to the Disallowed Addresses list, do the following:
1 Select Set Address Filtering from the Main Menu.
2 Select Add [F2]. The AP prompts for a MAC address.
00:00:00:00:00:00
3 Enter the appropriate MAC address. You can enter MAC addresses without colons.
Removing Disallowed Wireless Clients
To remove wireless clients from the Disallowed Addresses list, do the following:
1 Select Set Address Filtering from the Main Menu.
2 Highlight the MAC address using the Up or Down Arrows.
3 Select Delete [F1]
to delete the MAC address.
Type Filtering
Packet types supported for the type filtering function include the 16-bit DIX
Ethernet types. The list can include up to 16 types.
Adding Filter Types
To add packet types to the Type Filtering list, do the following:
1 Select Set Type Filtering from the Main Menu.
2 Select Add [F2].
3 Enter the packet type.
72CHAPTER 6: CONFIGURINGTHE AP USINGTHE ASCII INTERFACE
Removing Filter Types
To remove packet types from the Type Filtering list, do the following:
1 Select Set Type Filtering from the Main Menu.
1 Highlight the packet type by pressing up/down arrows.
2 Select Delete.
Controlling Type Filters
Set the type filters to forward or discard the types listed. To control the type
filtering mode:
1 Select Set System Configuration from the Main Menu.
2 Select Type Filtering.
3 Press space bar to toggle between the Forward, Discard or Disable type filtering.
4 Press Enter to confirm your choice.
5 Select Save ALL APs [F2] to save the Type Filtering Setup information to all APs
with the same WLAN Service Area.
You can execute this option only among the same hardware platforms and
firmware versions.
Clearing Wireless
Clients from the AP
Setting Logging
Options
The Clear wireless client Table feature ensures that wireless clients associating with
the AP are active. You should only clear the wireless client association table for
diagnostic purposes, or if the AP has many wireless client associations that are no
longer in use.
To clear wireless clients associated with an AP, do the following:
1 Select Special Functions from the Main Menu.
2 Select Clear wireless client Table.
The AP removes the wireless clients associated with it. Wireless Clients cleared
from an AP attempt to reassociate with the AP or another nearby AP.
The AP keeps an event log based on settings for logging options. This allows the
administrator to log important events and keeps the log concise through the
128-entry circular buffer. To set even logging options, do the following:
1 Select Set Event Logging Configuration from the Main Menu, which generates the
Event Logging Configuration window.
2 Set Any Event Logging to Enabled to log all events.
3 Disable events that do not require logging when Any Event Logging is disabled.
Manually Updating AP Firmware73
4 Press space bar or left/right arrows to toggle between Enabled and Disabled.
ParameterDescription
Any Event LoggingLogs all events listed in the window.
Security ViolationsLogs ACL filter or administrative password access violations.
MU State ChangesAllows logging of all wireless client state changes.
WNMP EventsLogs WNMP events such as wireless clients using WNMP.
Serial Port EventsLogs serial port activity.
AP-AP MsgsLogs AP to AP communication.
Telnet LoginsLogs telnet sessions for monitoring and administration.
System EventsInternal use only.
Ethernet EventsLogs events such as packet transmissions and errors.
5 Verify that values reflect the network environment and change them as needed.
6 Do one of the following:
■Select OK to register the settings.
Or:
Manually Updating
AP Firmware
■Select Save to write changes to NVM, which generates a confirmation
prompt.
7 Select Save ALL APs [F2] to save the Event Logging Configuration information to
all APs with the same WLAN Service Area.
This option saves the configuration changes for the current AP, and sends two WNMP
messages to all other APs on the Known APs table to update their configurations and
reset them after the configuration has been modified. You can execute this option
only among the same hardware platforms and firmware versions.
8 Select Cancel [ESC] to disregard any changes made to this screen and return to the
previous menu.
You have two options for manually updating the AP firmware. You can use either
of the following:
■ A TFTP host
■ Any computer using the Xmodem file transfer protocol.
■ The two files required for firmware updates are:
dsap_fw.bin
3cap_htm.bin
If you update the AP firmware, you will not be able to downgrade to the
previous version of AP firmware.
To upgrade the access point to version 2.0, you must first perform the update
procedure to update the AP to version 1.5 firmware, and then repeat the update
procedure to update to version 2.0. You cannot update the AP directly from 1.0
to 2.0 firmware. If you need additional details, contact 3Com Customer Support
at the following Web site:
http://support.3com.com/wireless.htm
74CHAPTER 6: CONFIGURINGTHE AP USINGTHE ASCII INTERFACE
Update using TFTPThe Ethernet TFTP upgrade method requires a connection between the AP and PC
on the same Ethernet segment. Verify the PC has a TFTP server running on it.
Running the server requires third party software such as FTP PC/TCP for DOS or
OnNet™ for Windows. The wireless TFTP upgrade method requires a connection
between the AP and a TFTP server. The TFTP server can be running on a 3Com
AirConnect device.
Updating the firmware requires that a TFTP server be running in the background.
To update the AP firmware using TFTP, do the following:
1 Copy the firmware files dsap_fw.bin and 3cap_htm.bin to the terminal or PC
hard disk.
2 Telnet to the AP using its IP address.
3 Type the case-sensitive password at the prompt, which generates the Main Menu.
4 Select Special Functions from the Main Menu.
5 Select Alter Filename(s)/HELP URL/TFTP and press Enter.
Type the firmware file name in the Download Filename field..
The remainder of this procedure uses Windows 98 as an example.
Updating using
Xmodem
6 Only change this file name if you are required to do so. The default file names are
dsap_fw.bin and 3cap_htm.bin. Verify that the path to the files is accurate.
7 Enter the TFTP Server IP address in the TFTP Server field.
8 Press Enter.
9 Select Save Configuration to save settings.
10 Select Special Functions from the Main Menu.
11 Select Use TFTP to Update Access Points and press Enter., which generates the
following prompt:
“Are you sure (Y/N)?”
12 Type y. The Telnet session ends when you type y at the prompt. The WIRED LAN
ACTIVITY indicator on the AP does not flash. The AP resets when the file transfer
and flash programming complete.
13 Telnet to the AP using its IP address.
14 Type the case-sensitive password at the password prompt, which generates the
Main Menu.
15 Verify the accuracy of the version number on the System Summary window.
16 Press Ctrl+D to end the Telnet session.
17 Repeat this process for other APs in the network.
The Xmodem upgrade method requires a direct connection between the AP and
PC using a null-modem serial cable and software such as HyperTerminal for
Windows 95. Xmodem supports file transfers between terminal emulation
programs and the AP UI. Xmodem transfers require more time than TFTP transfers.
Manually Updating AP Firmware75
To update the AP firmware using Xmodem, follow the procedure below.
1 Copy the firmware files dsap_fw.bin and 3cap_htm.bin to the PC hard disk that
runs a terminal emulation program.
2 Attach a null-modem serial cable from the AP to the PC serial port.
3 Start the communication program on the PC. Name the session “AirConnect AP”
and select OK.
The remainder of this procedure uses Windows 98 as an example.
4 Select the correct communication port, typically Direct to Com1, along with the
following parameters:
■Emulation—ANSI
■Baud rate—19200 bps
■Data bits—8
■Stop bits—1
■Parity—none
■Flow control—none
5 Select OK.
6 Press Enter to display the Main Menu.
7 Select Enter Admin Mode and type the case-sensitive password.
8 Open the Special Functions window.
9 Select Firmware, HTML file, or Both under the function heading Use XMODEM to
Update Access Points.
Both downloads the dsap_fw.bin and 3cap_htm.bin files separately. Make sure
both files are located in the same directory before the download begins.
10 Press Enter.
11 Type y at the confirmation prompt, which generates the following message:
Downloading firmware using XMODEM.
Send firmware with XMODEM now ...
CAUTION: When you use Xmodem, verify the accuracy of the file name before a
send. An incorrect file can render the AP inoperable.
12 Select Transfer from the emulation program menu bar.
13 Select Send File.
14 Click Browse to locate the file(s), dsap_fw.bin or 3cap_htm.bin.
15 Select the XModem protocol from the drop down list.
16 Click Send
. The terminal or PC displays the transfer process through a progress bar.
If you are downloading both the firmware and HTML files, the following message
is generated:
Downloading HTML file using XMODEM.
Send HTML file with XMODEM now ...
76CHAPTER 6: CONFIGURINGTHE AP USINGTHE ASCII INTERFACE
17 Repeat step 12 through step 16 to download the next file and avoid a transfer
time-out error if you are downloading both the firmware and HTML files.
The download is complete when the UI displays:
Download Successful
Updating AP
Update Successful
If the firmware update fails, the UI displays an error code indicating the cause. The
AP automatically resets after all file transfers are completed.
18 Exit the communication program to terminate the session.
19 Repeat this process for other APs in the network.
Auto Upgrade all APs
Via Messaging
The Update ALL Access Points feature upgrades or downgrades the firmware of all
associated APs with the same WLAN Service Area on the same subnet and
includes all recognized hardware platforms regardless of firmware version. The
initiating AP sends the correct file name for each 3Com platform. The initiating AP
does not send update commands to non-3Com platforms.
You can find the specific APs that have firmware upgraded or downgraded in the
Known APs window. There is a 2-second time interval between the WNMP update
firmware commands for updating each AP. This interval prevents more than one
AP from accessing the TFTP server at once and causing network congestion.
The Ethernet TFTP upgrade method requires a connection between the AP and PC
on the same Ethernet segment. Verify the PC has a TFTP server running on it.
Running the server requires third party software such as FTP PC/TCP for DOS or
OnNet™ for Windows. The wireless TFTP upgrade method requires a connection
between the AP and a TFTP server. The TFTP server can be running on a 3Com
AirConnect device.
Updating the firmware requires that a TFTP server be running in the background.
To update the AP firmware:
1 Copy the firmware files dsap_fw.bin and 3cap_htm.bin to the terminal or PC
hard disk.
2 Telnet to the AP using its IP address.
3 Type the case-sensitive password at the prompt (see “Changing the Access
to the UI” for more details). The AP generates the Main Menu.
4 Select Special Functions from the Main Menu.
5 Select Alter Filename(s)/HELP URL/TFTP Server and press Enter.
6 Type the firmware file name in the Download Filename field.
Only change this file name if you are required to do so. The default file names are
dsap_fw.bin and 3cap_htm.bin. Verify that the path to the files is accurate. (See
step one)
7 Enter the TFTP Server IP address in the TFTP Server field.
8 Press Enter.
9 Select Save Configuration to save settings.
Performing Pings77
10 Select Special Functions from the Main Menu.
11 Select Use TFTP to Update All Access Points and press Enter, which generates the
following prompt:
12 Type y. The Telnet session ends at this point. The AP resets when the file transfer
and flash programming complete.
13 Telnet to the AP using its IP address.
14 Type the case-sensitive password at the password prompt, which generates the
Main Menu.
15 Verify the accuracy of the version number in the System Summary window.
16 Press Ctrl+D to end the Telnet session.
“Are you sure (Y/N)?”
Performing PingsA network node sends a ping packet to a wireless client or AP and waits for a
response. Use pings to evaluate signal strength between two stations. The other
station can exist on any AP interface. (This ping operates at the MAC level and not
at the Internet Control Message Protocol [ICMP] level.
No pings returned or fewer pings returned than sent can indicate a
communication problem between the AP and the non-network station.
Extended Roaming
Using MD5
Authentication
To ping a station, follow the procedure below.
1 Select Show Wireless Clients from the Main Menu.
2 Select Regular from the Show Wireless Clients window. The Wireless Clients
window generates.
3 Press Tab to highlight the MAC address of the station to ping.
4 Press the [F1] key to select Ping [F1] This generates the Packet Ping Setup window.
5 Enter the number of Pings (1 to 539), the Packet Length in bytes (1 to 539), and
the Packet Data content in hex (0x00 to 0xFF).
6 Select Start [CR] to begin pinging.
The AP dynamically displays ping packets transmitted and received.
You can achieve authentication by using the MD5 algorithm with a shared key
configured into the AP and its wireless client. MD5 is a message-digest algorithm
that takes an arbitrarily long message and computes a fixed-length (16 bytes) digest
version of the original message. You can think of the message-digest as a unique
fingerprint of the original message computed using a mathematical formula or
algorithm. The message-digest is the authentication checksum of a message from
a mobile wireless client to an AP during the Home Agent registration process. The
MD5 algorithm prevents a wireless client from impersonating an authenticated
wireless client.
78CHAPTER 6: CONFIGURINGTHE AP USINGTHE ASCII INTERFACE
Enabling or Disabling
Encryption
Encryption
Configuration
Requirements
Encryption Upgrade
Access Codes
The AP can be set for encryption of links to associated wireless clients. Any
wireless clients associated with the AP must also have encryption enabled and set
to the same level of encryption. To enable encryption in the AP, do the following:
1 Select RF Configuration from the Main menu.
2 Select Enabled for WEP (Privacy) to turn on encryption or Disabled for no encryption.
3 If you have enabled encryption, select 40 bit key or 128 bit key (USA) or 40 bit key
(non-USA) for WEP Algorithm.
4 Select Save to enter your selections, then answer Yes at the confirmation prompt.
5 Reset the AP as described in “Resetting an AP” on page 79 for your settings to
take effect.
■ The encryption level (open, 40-bit, or 128-bit) must be the same on the
wireless client and the access point.
■ All Shared Keys on the wireless client must be the same as those on the access
point with which the client will associate. They must match exactly (key order
and hex-digit sequence).
■ The selected keys do not need to be the same among different clients and/or
access points.
If you are upgrading the access point from 40-bit encryption to 128-bit
encryption, you must enter an access code to perform the upgrade. Until the
access code is entered, you can only enable or disable 40-bit encryption.
1 From the Hyperterminal main menu, select RF Configuration.
2 Press the tab key to highlight Enable Strong Encryption.
3 Press Enter.
4 An access code entry screen appears. Enter the access code in the fields.
5 Select Save to save the access code entry.
6 If you have enabled encryption, select 128 bit shared key for WEP Algorithm.
7 Select Save to enter your encryption algorithm, then answer Yes at the
confirmation prompt.
8 Reset the AP as described in “Resetting an AP” on page 79 for your settings to
take effect.
Special Configuration
The following configuration settings are recommended for optimal performance.
Considerations
Disable Short PreambleIf you are installing the access point into a network that includes earlier versions of
3Com access points, you must disable the short RF preamble setting (default is
enabled).
To disable short RF preamble:
1 Start Hyperterminal and connect to the access point.
2 From the Hyperterminal main menu, select RF Configuration.
Saving, Resetting, and Restoring Configurations79
3 Press the Tab key to highlight .Short RF Preamble Enabled.
4 Press the space bar to change the selection to Disabled.
5 Press F1 to save the setting.
6 Reset the AP as described in “Resetting an AP” on page 79 for your setting to
take effect.
WLAP Mode SettingIt is recommended that the WLAP Mode setting in the Hyperterminal RF
Configuration screen should always remain disabled or set to Link Required.
Should WLAP Mode be enabled, the access point will lose the ability to connect
wirelessly to any wireless clients. Once enabled, WLAP Mode can be reset to
disabled only by contacting 3Com Customer Support for instructions at the
following Web site:
http://support.3com.com/wireless.htm
Saving, Resetting,
This section discusses how you can save, restore, or reset your AP configurations.
and Restoring
Configurations
Saving a ConfigurationThe AP keeps only saved configuration changes after a reset. To make
configuration changes permanent, save changes as needed. To save all changes,
press F1 in all configuration screens that display the Save option. Otherwise,
follow the procedure below.
In Windows 2000, the F1 key will not work correctly to save configuration
settings. To save settings, press the Tab key to highlight the onscreen F1
selection, then press Enter. Answer yes when prompted to save changes.
To enable the F1 key to work correctly in Windows 2000, you should upgrade
your Hyperterminal application to Hyperterminal Private Edition. This software is
available at http://www.hilgraeve.com/htpe/index.html.
1 Select Special Functions from the Main Menu. The Special Functions Menu
displays.
2 Select Save Configuration and press Enter.
The Save All APs function saves only the five parameters the precede it in the
Special Functions Menu. You can use this option only among the same hardware
platforms and firmware versions.
The NVRAM stores saved configuration information. To clear configuration
information stored in the NVRAM, see “Restoring the Default AP Configuration”.
Resetting an APResetting an AP clears statistics and restores the last saved configuration. If you
changes and do not save them, the AP clears those changes and restores the
factory defaults on reset. To reset the AP, do the following:
1 Select Special Functions from the Main Menu.
2 Select Reset AP. The AP LEDs flash as they do when the AP powers up. The AP
returns to a STATUS-flashing state.
80CHAPTER 6: CONFIGURINGTHE AP USINGTHE ASCII INTERFACE
Restoring the Default AP
Configuration
If an AP fails to communicate because of improper settings, restore the factory
configuration defaults. Restoring the factory default settings clears all
configuration and statistics for an AP.
To restore the default configuration, do the following.
1 Select Special Functions from the Main Menu.
2 Select Restore Factory Configuration.
The AP erases all user applied configuration information and replaces the factory
default configuration.
A
ACCESS POINT SPECIFICATIONS
Physical Characteristics
Dimensions1.25” H x 5.5” L x 7.75” W (3.18 cm H x
Weight (w/power
supply)
Operating
Temperature
Storage
Temperature
Humidity10% to 95% noncondensing
Shock40 G, 11 ms, half-sine
ESDMeets CE-Mark
DropWithstands up to a 30 in. (76 cm) drop to
14.97 cm L x 19.69 cm W)
1 lbs (0.454 kg)
-4º F to 131º F (-20º C to 55º C)
-40º F to 149º F (-40º C to 65º C)
concrete with possible surface marring
Radio Characteristics
Frequency No. of ChannelsCountry
241211US, Standard
241213Europe
24572Spain
24574France
248414Japan
Frequency range is country dependent, within 2400 MHz to 2500 MHz.
World Wide Web SiteAccess the latest networking information on the 3Com Corporation World Wide Web
3Com FTP SiteDownload drivers, patches, software, and MIBs across the Internet from the
3Com offers worldwide product support 24 hours a day, 7 days a week, through
the following online systems:
■ World Wide Web site
■ 3Com FTP site
site by entering the URL into your Internet browser:
http://www.3com.com/
This service provides access to online support information such as technical
documentation and software library, as well as support options ranging from technical
education to maintenance and professional services.
3Com public FTP site. This service is available 24 hours a day, 7 days a week.
To connect to the 3Com FTP site, enter the following information into your FTP client:
■ Hostname: ftp.3com.com (or 192.156.136.12)
■ Username: anonymous
■ Password: <your Internet e-mail address>
A user name and password are not needed with Web browser software such as
Netscape Navigator and Internet Explorer.
Support from Your
Network Supplier
If additional assistance is required, contact your network supplier. Many suppliers
are authorized 3Com service partners who are qualified to provide a variety of
services, including network planning, installation, hardware maintenance,
application training, and support services.
When you contact your network supplier for assistance, have the following
information ready:
■ Product model name, part number, and serial number
■ A list of system hardware and software, including revision levels
■ Diagnostic error messages
■ Details about recent configuration changes, if applicable
If you are unable to contact your network supplier, see the following section on
how to contact 3Com.
84APPENDIX B: TECHNICAL SUPPORT
Support from 3ComIf you are unable to obtain assistance from the 3Com online technical resources or
from your network supplier, 3Com offers technical telephone support services. To
find out more about your support options, please call the 3Com technical
telephone support phone number at the location nearest you.
When you contact 3Com for assistance, have the following information ready:
■ Product model name, part number, and serial number
■ A list of system hardware and software, including revision levels
■ Diagnostic error messages
■ Details about recent configuration changes, if applicable
Below is a list of worldwide technical telephone support numbers:
CountryTelephone NumberCountryTelephone Number
Asia Pacific Rim
Australia
Hong Kong
India
Indonesia
Japan
Malaysia
New Zealand
Pakistan
Philippines
Europe
From anywhere in
Europe, call:
From the following European countries, you may use the toll-free numbers:
Australia
Austria
Belgium
Denmark
Finland
France
Germany
Hong Kong
Hungary
Indonesia
Ireland
Israel
Italy
Malaysia
Netherlands
Before you send a product directly to 3Com for repair, you must first obtain a
Return Materials Authorization (RMA) number. Products sent to 3Com without
RMA numbers will be returned to the sender unopened, at the sender’s expense.
To obtain an RMA number, call or fax:
CountryTelephone NumberFax Number
Asia, Pacific Rim65 543 650065 543 6348
Europe, South Africa, and
Middle East
From the following European countries, you may call the toll-free numbers; select option 2 and
then option 2:
Australia
Austria
Belgium
Denmark
Finland
France
Germany
Hong Kong
Hungary
Indonesia
Ireland
Israel
Italy
Malaysia
Netherlands
New Zealand
Norway
P.R. of China
Phillipines
Poland
Portugal
South Africa
South Korea
Spain
Sweden
Switzerland
Taiwan, R.O.C.
Thailand
U.K.
in ASCII UI 63
continuously aware mode (CAM) 23
coverege (see multiple-AP network) 12
79
20
69
46
D
default configuration, restoring 80
DHCP support 18
dial-up connection
configuring
direct serial connection 58
direct-sequence spread spectrum
(DSSS)
disallowed wireless clients 46
DSSS (see direct-sequence spread
spectrum)
60
21
21
E
Easy Setup 45
encryption
configuration requirements
enabling and disabling in ASCII
UI 78
enabling and disabling using web
browser
Ethernet
interface
statistics 38
extended roaming
MDS authentification
47
18
78
77
F
features
access point
filtering 18
configuring 52
forwarding counts 37
full coverage (see multiple-AP
network)
13
12
G
gateways, adding 45
H
help file access 41
I
installation
AP software
ceiling mount 30
minimum requirements 27
mounting the AP 29
wall mount 29
interface statistics window 37
45
K
known APs 40
L
logging options 72
M
MAC (Media Access Control) address 15
MDS authenification for extended
romaing
media types (see bridging) 18
messaging to upgrade all APs 76
MIBs 83
miscellaneous statistics 39
modulation 14
monitoring statistics 37
mounting the AP 29
multiple APs
multiple-AP network 12
77
ceiling mount 30
wall mount 29
10BASE-T connection
28
88INDEX
N
navigating the ASCII UI 58
network connection 28
network supplier support 83
network topologies
multiple-AP network
peer-to-peer network 9
same-site separate networks 10
single AP bridge 11
12
O
online technical services 83
P
package contents 27
parameters
system
48
peer-to-peer network 9
pings, performing 77
point-to-point connection 20
point-to-point protocol 19
power options 28
power save polling (PSP) 23
PowerBASE-T
using
32
PPP (see point-to-point protocol) 19
PPP connection (see point-to-point
connection)
precautions
installation
properties
system
PSP (see power save polling) 23
20
27
37
S
same-site separate networks 10
security 23
configuring 46
serial port
configuring
setting up wireless clients 35
single AP bridge 11
single-cell connection 28
site surveys 17
SNMP
agent
trap support 25
special functions 54
specifications, access point 81
network characteristics 82
output characteristics 81
physical characteristics 81
radio characteristics 81
statistic
monitoring
statistics
clearing
Ethernet 38
interface 37
miscellaneous 39
radio frequency
transaction
wireless clients 55
system parameters 48
configuring in ASCII UI 63
system password, changing 44
system properties window 37
60
68
37
40, 56
radio frequency statistics
transaction statistics
37
38
U
updating AP firmware
ASCII UI
before configuring AP 57
using web browser UI 53
user interace, changing access 44
user interface (UI) 26
73
W
Web browser
user interface
user interface, accessing 42
wireless client
association process
setting up 35
wireless clients
adding
clearing in ASCII UI 72
disallowed 46
statistics 55
wireless LAN service area 16
World Wide Web (WWW) 83
41
21
46
X
Xmodem, using to update AP firmware
AP firmware
updating using Xmodem
74
R
radio basics 14
radio interface 18
radio parameters
configuring in ASCII UI
retries, analyzing 39
returning products for repair 85
64
T
technical support
network suppliers
product repair 85
Telnet, using 57
TFTP, using to update AP firmware 74
theory of operation 17
transmit frequency range 14
troubleshooting
verify AP operation
83
34
WARRANTYAND REGULATORY COMPLIANCE
3Com Corporation Limited Warranty
This warranty applies to customers located in the United States, Australia, Canada (except Quebec), Ireland, New Zealand, U.K.,
and other English language countries, and countries for which a translation into the local language is not provided
3Com AirConnect Access Point
HARDWARE3Com warrants to the end user (“Customer”) that this hardware product will be free from defects in workmanship and
SOFTWARE3Com warrants to Customer that each software program licensed from it, except as noted below, will perform in substantial
YEAR 2000 WARRANTYIn addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each product sold or licensed
materials, under normal use and service, for the following length of time from the date of purchase from 3Com or its
authorized reseller:
Three (3) years
Spare Parts and Spares Kits are warranted for ninety (90) days
3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the defective product or
part, deliver to Customer an equivalent product or part to replace the defective item, or if neither of the two foregoing options
is reasonably available, 3Com may, in its sole discretion, refund to Customer the purchase price paid for the defective product.
All products that are replaced will become the property of 3Com. Replacement products or parts may be new or reconditioned.
3Com warrants any replaced or repaired product or part for ninety (90) days from shipment, or the remainder of the initial
warranty period, whichever is longer.3Com’s sole obligation under this express warranty shall be, at 3Com’s option and
expense, to repair the defective product or part, deliver to Customer an equivalent product or part to replace the defective
item, or if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to Customer
the purchase price paid for the defective product. All products that are replaced will become the property of 3Com.
Replacement products may be new or reconditioned. 3Com warrants any replaced or repaired product or part for ninety (90)
days from shipment, or the remainder of the initial warranty period, whichever is longer.
conformance to its program specifications, for a period of ninety (90) days from the date of purchase from 3Com or its
authorized reseller. 3Com warrants the media containing software against failure during the warranty period. No updates are
provided. 3Com's sole obligation under this express warranty shall be, at 3Com's option and expense, to refund the purchase
price paid by Customer for any defective software product, or to replace any defective media with software which substantially
conforms to applicable 3Com published specifications. Customer assumes responsibility for the selection of the appropriate
applications program and associated reference materials. 3Com makes no warranty or representation that its software
products will meet Customer’s requirements or work in combination with any hardware or applications software products
provided by third parties, that the operation of the software products will be uninterrupted or error free, or that all defects in
the software products will be corrected. For any third party products listed in the 3Com software product documentation or
specifications as being compatible, 3Com will make reasonable efforts to provide compatibility, except where the
non-compatibility is caused by a “bug” or defect in the third party's product or from use of the software product not in
accordance with 3Com’s published specifications or user manual.
The site survey software is licensed "AS IS".
THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH (1) THIRD PARTY SOFTWARE, OR (2) 3COM SOFTWARE WHICH
IS USED WITH THE LINUX OPERATING SYSTEM, THE USE OF WHICH IS GOVERNED BY A SEPARATE END USER LICENSE
AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY TO SUCH THIRD PARTY SOFTWARE OR 3COM LINUX SOFTWARE.
FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END USER LICENSE AGREEMENT GOVERNING THE USE OF SUCH
SOFTWARE OR THE ACCOMPANYING DOCUMENTATION RELATING TO SUCH SOFTWARE
to Customer on and after January 1, 1998 that is date sensitive will continue performing properly with regard to such date data
on and after January 1, 2000, provided that all other products used by Customer in connection or combination with the 3Com
product, including hardware, software, and firmware, accurately exchange date data with the 3Com product, with the
exception of those products identified at 3Com’s Web site, http://www.3com.com/products/yr2000.html, as not meeting this
standard. If it appears that any product that is stated to meet this standard does not perform properly with regard to such date
data on and after January 1, 2000, and Customer notifies 3Com before the later of April 1, 2000, or ninety (90) days after
purchase of the product from 3Com or its authorized reseller, 3Com shall, at its option and expense, provide a software update
which would effect the proper performance of such product, repair such product, deliver to Customer an equivalent product to
replace such product, or if none of the foregoing is feasible, refund to Customer the purchase price paid for such product.
Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days after purchase or
until April 1, 2000, whichever is later.
OBTAINING WARRANTY
S
ERVICE
Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable
warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be
required. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a User Service Order
(USO) number (or a Return Material Authorization (RMA) number or a Service Repair Order (SRO) number, whichever was
issued) marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is
recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or
damage does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced item will be shipped
to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives the defective product, and 3Com will
retain risk of loss or damage until the item is delivered to Customer.
3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on,
or integrated with any products returned to 3Com for repair, whether under warranty or not.
Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in materials or
workmanship within the first forty-eight (48) hours of installation but no later than thirty (30) days after the date of purchase,
and this is verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and a replacement shall be provided by
advance replacement, but only if Customer provides a purchase order number, credit card number, or other method of
payment acceptable to 3Com, to be used if 3Com needs to charge Customer for the replacement, as explained below. The
replacement product will normally be shipped not later than three (3) business days after 3Com’s verification of the DOA
product, but may be delayed due to export or import procedures. The shipment of advance replacement products is subject to
local legal requirements and may not be available in all locations. When an advance replacement is provided and Customer fails
to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will charge Customer
for the replacement product, at list price.
INCLUDED SERVICES: Telephone Support, with coverage for basic troubleshooting only, will be provided for ninety (90) days
from the date of purchase, on a commercially reasonable efforts basis. Telephone support is available from 3Com only if
Customer purchased this product directly from 3Com, or if Customer’s reseller is unable to provide telephone support. Please
refer to the Technical Support appendix in the User Guide for telephone numbers.
WARRANTIES EXCLUSIVEIF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER'S SOLE REMEDY FOR BREACH OF THAT
WARRANTY SHALL BE REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 3COM'S OPTION. TO THE FULL
EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER
WARRANTIES, TERMS, OR CONDITIONS, EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, SATISFACTORY QUALITY, CORRESPONDENCE WITH DESCRIPTION, AND NON-INFRINGEMENT, ALL OF WHICH ARE
EXPRESSLY DISCLAIMED. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER
LIABILITY IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE OR USE OF ITS PRODUCTS.
3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED
DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER'S OR ANY THIRD PERSON'S
MISUSE, NEGLECT, IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO OPEN, REPAIR OR MODIFY THE
PRODUCT, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, POWER
CUTS OR OUTAGES, OTHER HAZARDS, OR ACTS OF GOD.
LIMITATIONOF LIABILITYTO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER
BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR
PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR
DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE,
USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE
PURCHASE PRICE PAID, AT 3COM'S OPTION. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY
REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.
DISCLAIMERSome countries, states, or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental
or consequential damages for certain products supplied to consumers, or the limitation of liability for personal injury, so the
above limitations and exclusions may be limited in their application to you. When the implied warranties are not allowed to be
excluded in their entirety, they will be limited to the duration of the applicable written warranty. This warranty gives you
specific legal rights which may vary depending on local law.
GOVERNING LAWThis Limited Warranty shall be governed by the laws of the State of California, U.S.A. excluding its conflicts of laws principles
and excluding the United Nations Convention on Contracts for the International Sale of Goods.
3Com Corporation
5400 Bayfront Plaza
Santa Clara, CA 95054
(408) 326-5000
January 3, 2000
Regulatory Compliance Information
RADIO FREQUENCY
I
NTERFERENCE REQUIREMENTS
CANADAThis Class A digital apparatus meets the requirements of the Canadian Interference-Causing Equipment Regulations.
CE MARKINGAND EUROPEAN
U
NION COMPLIANCE
This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the Federal
Communications Commissions Rules and Regulation. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
However, there is no guarantee that interference will not occur in a particular installation. If the equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
■ Re-orient or relocate the receiving antenna.
■ Increase the separation between the equipment and receiver.
■ Connect the equipment into an outlet on a circuit different from that which the receiver is connected.
■ Consult the dealer or an experienced radio/TV technician for help.
Products intended for sale within the European Union are marked with the CEMark which indicates compliance to applicable
Directives and European Normes (EN), as follows. Amendments to these Directives or ENs are included: Normes (EN), as follows.
■ EN 55 022 - Limits and Methods of Measurement of Radio Interference Characteristics of Information technology
Equipment
■ EN 50 082-1 - Electromagnetic Compatibility - Generic Immunity Standard, Part 1: Residential, commercial, Light Industry
■ IEC 801.2 - Electromagnetic Compatibility for Industrial Process Measurement and Control Equipment Part 2: Electrostatic
Discharge Requirements
■ IEC 801.3 - Electromagnetic Compatibility for Industrial Process Measurement and Control Equipment Part 3: Radiated
Electromagnetic Field Requirements
■ IEC 801.4 - Electromagnetic Compatibility for Industrial Process Measurement and Control Equipment Part 4: Electrical Fast
Transients Requirements
■ EN 60 950 + Amd 1 + Amd 2 - Safety of Information Technology Equipment Including Electrical Business Equipment
■ EN 60 825-1 (EN 60 825) - Safety of Devices Containing Lasers
3Com End User Software License Agreement
IMPORTANT: Read Before Using This Product
YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT. IT
CONTAINS SOFTWARE, THE USE OF WHICH IS LICENSED BY 3COM CORPORATION (“3COM”) TO ITS CUSTOMERS FOR
THEIR USE ONLY AS SET FORTH BELOW. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS
AGREEMENT, DO NOT USE THE SOFTWARE. USING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT
THESE TERMS.
LICENSE: 3Com grants you a nonexclusive license to use the accompanying software program(s) (the “Software”) subject to
the terms and restrictions set forth in this License Agreement. You are not permitted to lease, rent, distribute or sublicense the
Software or to use the Software in a time-sharing arrangement or in any other unauthorized manner. Further, no license is
granted to you in the human readable code of the Software (source code). Except as provided below, this License Agreement
does not grant you any rights to patents, copyrights, trade secrets, trademarks, or any other rights in respect to the Software.
The Software is licensed to be used on any workstation or any network server owned by or leased to you, provided that the
Software is used only in connection with a 3Com adapter. You may reproduce and provide one (1) copy of the Software and
supporting documentation for each such workstation or network server on which the Software is used as permitted hereunder.
Otherwise, the Software and supporting documentation may be copied only as essential for backup or archive purposes in
support of your use of the Software as permitted hereunder. You must reproduce and include all copyright notices and any
other proprietary rights notices appearing on the Software and the supporting documentation on any copies that you make.
NO ASSIGNMENT; NO REVERSE ENGINEERING: You may not transfer or assign the Software and/or this License Agreement
to another party without the prior written consent of 3Com. If such consent is given and you transfer or assign the Software
and/or this License Agreement, then you must at the same time either transfer any copies of the Software as well as the
supporting documentation to the same party or destroy any such materials not transferred. Except as set forth above, you may
not transfer or assign the Software or your rights under this License Agreement.
Modification, reverse engineering, reverse compiling, or disassembly of the Software is expressly prohibited. However, if you
are a European Community (“EC”) resident, information necessary to achieve interoperability of the Software with other
programs within the meaning of the EC Directive on the Legal Protection of Computer Programs is available to you from 3Com
upon written request.
EXPORT RESTRICTIONS: You agree that you will not export or re-export the Software or accompanying documentation (or
any copies thereof) or any products utilizing the Software or such documentation in violation of any applicable laws or
regulations of the United States and the country in which you obtained them.
The 3Com product and/or software covered by this agreement may contain encryption code which is unlawful to export from
the US or Canada without an approved US Department of Commerce export license. You agree that you will not export,
reexport, either physically or electronically, any encrypted product without an approved export license.
TRADE SECRETS; TITLE: You acknowledge and agree that the structure, sequence and organization of the Software are the
valuable trade secrets of 3Com and its suppliers. You agree to hold such trade secrets in confidence. You further acknowledge
and agree that ownership of, and title to, the Software and all subsequent copies thereof regardless of the form or media are
held by 3Com and its suppliers.
UNITED STATES GOVERNMENT LEGEND: All technical data and computer software are commercial in nature and developed
solely at private expense. The Software is delivered as “Commercial Computer Software” as defined in DFARS 252.227-7014
(June 1995) or as a “commercial item” as defined in FAR 2.101(a) and as such is provided with only such rights as are provided
in this License Agreement, which is 3Com’s standard commercial license for the Software. Technical data is provided with
limited rights only as provided in DFAR 252.227-7015 (Nov. 1995) or FAR 52.227-14 (June 1987), whichever is applicable. You
agree not to remove or deface any portion of any legend provided on any licensed program or documentation delivered to you
under this License Agreement.
TERM AND TERMINATION: This license will expire fifty (50) years from the date that you first use the Software, if it is not
earlier terminated. You may terminate it at any time by destroying the Software and documentation together with all copies
and merged portions in any form. It will also terminate immediately if you fail to comply with any term or condition of this
License Agreement. Upon such termination you agree to destroy the Software and documentation, together with all copies and
merged portions in any form.
GOVERNING LAW: This License Agreement shall be governed by the laws of the State of California as such laws are applied to
agreements entered into and to be performed entirely within California between California residents and by the laws of the
United States. You agree that the United Nations Convention on Contracts for the International Sale of Goods (1980) is hereby
excluded in its entirety from application to this License Agreement.
LIMITED WARRANTY; LIMITATION OF LIABILITY: All warranties and limitations of liability applicable to the Software are as
stated on the Limited Warranty Card or in the product manual, whether in paper or electronic form, accompanying the
Software. Such warranties and limitations of liability are incorporated herein in their entirety by this reference.
SEVERABILITY: In the event any provision of this License Agreement is found to be invalid, illegal or unenforceable, the
validity, legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired and a valid,
legal and enforceable provision of similar intent and economic impact shall be substituted therefor.
ENTIRE AGREEMENT: This License Agreement sets forth the entire understanding and agreement between you and 3Com,
supersedes all prior agreements, whether written or oral, with respect to the Software, and may be amended only in a writing
signed by both parties.
3Com is a registered trademark of 3Com Corporation.
3Com Corporation, 5400 Bayfront Plaza, P.O. Box 58145, Santa Clara, CA 95052-8145. (408) 326-5000
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