C2G Single Port KVM over IP User Manual

AMENDMENT
Chapters 1 & 4.1
In factory default, DHCP mode is disabled (IP auto configuration = None), and the IP settings are as below:
IP address 192.168.1.22 Subnet mask 255.255.255.0 Default Gateway None
Chapter 4.1
The new network setup tool PSetup can be obtained from your distributor.
Chapter 5.4.1 (Video Settings)
If you are experiencing the remote control screen displaying a pinkish tint with some graphic cards, please try adjusting the brightness of the remote console by following steps below.
(1) Click Video Settings in Options menu of the remote console.
(2) Adjust the Brightness setting until the pinkish tint is reduced or eliminated.
Chapter 6.2.3.2
The KVM Vision Viewer utility is not longer supported.
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Chapter 6.2.3.3
The new Drive Redirection utility can be obtained from your distributor.
Encoding (added feature)
Allows to adjust both compression ratio and the color depth separately. Depending on the selected compression ratio the data packets between the IP-KVM switch and the Remote Console will be compressed in order to save network bandwidth. Since high compression ratios are very time consuming, they should not be used while several users are accessing the IP-KVM switch simultaneously.
The standard color depth is 8 Bit (256 colors). The other color depths are intended for slower network connections in order to allow a faster transmission of packets. Therefore compression level 0 (no compression) uses only 16 Bit color depth. At lower bandwidths only 4 Bit (16 colors) and 2 Bit (4 gray scales) are recommended for typical desktop interfaces. Photo-like pictures have best results with 4 Bit (16 gray scales). 1 Bit color depth (black/white) should only be used for extremely slow network connections.
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Single Port KVM over IP
User's Manual
Release Version : 2.4 Release Date : 2006.12.21
Single Port KVM over IP
Certificates
FCC
This equipment has been tested and found to comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference (2) This device must accept any interference received, including interference that may cause undesired operation.
CE
This equipment is in compliance with the requirements of the following regulations: EN 55 022: CLASS B
RoHS All contents of this package, including products, packing materials and documentation
comply with RoHS.
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Single Port KVM over IP
TABLE OF CONTENTS
1. The quick installation guide..............................................................................................5
2. Introduction....................................................................................................................12
2.1 Feature overview..................................................................................................12
2.2 Technical specifications ........................................................................................13
2.3 System requirement..............................................................................................14
2.4 When the server is up and running.......................................................................14
2.5 When the server is dead.......................................................................................14
3. Hardware installation .....................................................................................................16
3.1 Operation Overview..............................................................................................16
3.2 Connecting IP-KVM switch to the host system.....................................................16
3.3 Scenario of connecting IP-KVM switch to the Multi-port KVM Switch system.......19
4. Configuration .................................................................................................................20
4.1 Initial Configuration...............................................................................................20
4.1.1 Initial configuration via serial console.........................................................22
4.2 Keyboard, Mouse and Video configuration...........................................................23
4.2.1 IP-KVM switch keyboard settings...............................................................23
4.2.2 Remote Mouse Settings .............................................................................23
4.2.3 Automatic mouse speed and mouse synchronization.................................24
4.2.4 Host system mouse settings.......................................................................24
4.2.5 Single and Double Mouse Mode.................................................................25
4.2.6 Recommended Mouse Settings..................................................................25
4.2.7 Video Modes...............................................................................................25
5. Usage ............................................................................................................................26
5.1 Prerequisites.........................................................................................................26
5.2 Login into the IP-KVM switch and logout..............................................................27
5.2.1 Login into the IP-KVM switch......................................................................27
5.2.2 Logout from the IP-KVM switch..................................................................29
5.3 The Remote Console............................................................................................29
5.4 Main Window........................................................................................................30
5.4.1 Remote Console Control Bar......................................................................31
5.4.2 Remote Console Status Line......................................................................38
6. Menu Options ................................................................................................................40
6.1 Remote Control.....................................................................................................40
6.1.1 KVM Console..............................................................................................40
6.1.2 Telnet Console............................................................................................41
6.2 Romote Power Control .........................................................................................42
6.3 Virtual Media.........................................................................................................42
6.3.1 Floppy Disk.................................................................................................42
6.3.2 CD–ROM Image.........................................................................................43
6.3.3 Drive redirection .........................................................................................48
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6.3.3.1 Driver Installation..............................................................................49
6.3.4 Options.......................................................................................................53
6.4 User Management................................................................................................54
6.4.1 Change Password......................................................................................54
6.4.2 Users And Groups......................................................................................54
6.5 KVM Settings........................................................................................................55
6.5.1 User Console..............................................................................................55
6.5.2 Keyboard/Mouse ........................................................................................59
6.5.3 Video ..........................................................................................................61
6.6 Device Settings.....................................................................................................62
6.6.1 Network ......................................................................................................62
6.6.2 Dynamic DNS............................................................................................. 64
6.6.3 Security.......................................................................................................66
6.6.4 Certificate ...................................................................................................67
6.6.5 Serial Port...................................................................................................70
6.6.6 Date And Time............................................................................................72
6.6.7 Event Log ...................................................................................................73
6.7 Maintenance.........................................................................................................75
6.7.1 Device Information......................................................................................75
6.7.2 Even log......................................................................................................76
6.7.3 Update Firmware........................................................................................77
6.7.4 Unit Reset...................................................................................................78
7. Troubleshooting.............................................................................................................80
8. FAQs..............................................................................................................................81
9. Addendum......................................................................................................................83
A. Key Codes..............................................................................................................83
B. Video Modes ..........................................................................................................85
C. User Role Permissions...........................................................................................86
D. IP-KVM switch port table........................................................................................86
E. Bandwidth Consumption ........................................................................................87
F. Cable diagrams.......................................................................................................88
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Single Port KVM over IP
1. The quick installation guide
IP-KVM switch redirects local keyboard, mouse and video data to a remote administration console. All data is transmitted via IP. IP-KVM switch can be used in a multi administrator and multi server environment as well. Besides, IP-KVM switch is a KVM switch, which can also be used with a local console.
Package contents
Base unit - Single port IP-KVM Switch 1 PC User’s manual 1 PC CD-ROM (software utilities and User’s manual) 1 PC AC to DC Power Adapter (DC 5V / 2.5A) 1 PC Power Cord cable (6 feet) 1 PC Rack Mount Kit 1 SET Null modem cable (6 feet) 1 PC USB A-to-B cable (6 feet) 1 PC 3-to-3 KVM cable (3 feet) 1 PC
IP-KVM switch Diagrams
Power
Reset
USB
Host keyboard
Host mouse
Host side
Green LEDDisplay Link Status
Orange LEDDisplay Speed Status (10/100Mbps)
Console side
Host VGA
LAN
Serial Port
Figure 1-1 The connectors of single port IP-KVM switch host and console side
Console VGA
Console keyboard
Console mouse
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Rack Mount kit installation
The IP-KVM switch includes mounting bracket for installation in 19-inch racks.
Hardware installation
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Please perform the following steps:
1. Power down your computer and IP-KVM switch
2. Connect the power supply to IP-KVM switch
3. Connect the monitor to the IP-KVM switch console side.
4. Connect the keyboard to the IP-KVM switch console side.
5. Connect the mouse to the IP-KVM switch console side.
6. Connect a VGA cable (15-pin HDDB Male / Male) with the Male side to both of the host
computer/KVM and the host port of the IP-KVM switch.
7. Connect one purple end of 3-in-1 cable to the PS/2 mouse port on the host
computer/KVM, and the other end of 3-in-1 cable to the host PS/2 mouse port on the IP-KVM Switch.
8. Connect one green end of 3-in-1 cable to PS/2 keyboard port on the host
computer/KVM, and the other end of 3-in-1 cable to the host PS/2 keyboard port on the IP-KVM switch.
9. (Optional) Connect the type A connector of USB A-B cable to the host computer, while
using remote mass storage control.
10. Connect Ethernet to LAN port and/or modem to serial port, depending on how you want
to access IP-KVM switch
11. (Optional) Connect serial power device to serial port for remote power control integrated
with Web user interface if IP-KVM switch
Note: Only one serial device like modem or serial power can be used simultaneously.
Initial IP configuration
In factory default, DHCP mode is disabled (IP auto configuration = None), and the IP settings are as below:
IP address 192.168.1.22 Subnet mask 255.255.255.0 Default Gateway None
If DHCP mode is enabled (IP auto configuration = DHCP), the IP-KVM switch will try to contact a DHCP server in the subnet to which it is physically connected. If a DHCP server is found, it may provide a valid IP address, gateway address and net mask. Before you connect the device to your local subnet, be sure to complete the corresponding configuration of your DHCP server. It is recommended to configure a fixed IP assignment to the MAC address of the IP-KVM switch. You can find the MAC address labeled on the bottom side of the metal housing.
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Single Port KVM over IP
IP-KVM switch Setup Tool
If this initial configuration does not meet your local requirements, use the setup tool to change the configurations to your needs. The setup tool PSetup can be found on the CD ROM delivered with this package. You can follow the procedures described below.
1. DHCP
If you have installed the IP-KVM switch on a network that enables DHCP, you can use the PSetup to find out the IP-KVM switch’s IP.
(1) Plug Ethernet cable to IP-KVM switch. IP-KVM will get an IP via DHCP. (2) Using PSetup (run PSetup.exe) to look for IP-KVM. a. Select MAC address which label on bottom of IP-KVM switch b. Click Query Device
2. Setup fixed IP
a. Setup “IP auto configuration” as “None” ; setup IP address and Subnet mask b. Enter Super user login and password for Authentication (default : super/pass) c. Click Setup Device . If super login was authenticated, it’ll show “Successfully configured device”. Otherwise it’ll show “Permission Denied”.
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Single Port KVM over IP
Install JVM on Client system
IP-KVM switch was accessed using a standard JAVA enabled web browser. You must install Sun JVM 1.4.2 or above to your client system.
Note: At a minimum you must have Internet Explorer 6.0 or Netscape 7.0 or Molliza 1.6 (and above) installed on your client computer.
Connect IP-KVM switch via Web
Using the HTTP protocol or a secure encrypted connection via HTTPS and entering the configured IP address of IP-KVM switch into your web browser to connect IP-KVM switch.
The factory default settings are:
Username super Password pass
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Single Port KVM over IP
Changing default username and password to user specific values is strongly recommended and can be done on the User Management page (see the Section called Users and Groups in Chapter 6).
Control servers via Remote Console
The Remote Console is the redirected screen, keyboard and mouse of the remote host system to which IP-KVM switch is installed. The Remote Console will behave exactly the same way as if you were sitting directly in front of the screen of your remote system. That means that both the keyboard and mouse can be used in the usual way. Open the console by selecting the preview picture on the main site of the HTML front end. Figure 1-2 shows the top of the Remote Console.
Figure 1-2: Top part of the Remote Console
There are some options to choose from, and the important ones are the following:
Auto Adjust button
If the video displayed is of bad quality or distorted in some way, press this button and wait a few seconds while IP-KVM switch tries to adjust itself for the best possible video quality.
Sync Mouse
Choose this option in order to synchronize the local with the remote mouse cursor. This is especially necessary when using accelerated mouse settings on the host system. In general there is no need to change mouse settings on the host.
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Single Port KVM over IP
Video Settings in Options Menu
This opens a new window with elements to control the IP-KVM switch Video Settings. You can change some values, for instance the brightness and contrast of the picture displayed, which may improve the video quality. It is also possible to revert to the default settings for all video modes or only the current one.
Note: At first start, if the local mouse pointer is not synchronized with the remote mouse
pointer, press the Auto Adjust Button once.
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Single Port KVM over IP
2. Introduction
IP-KVM switch can save your MONEY, TIME, SPACE, EQUIPMENT and POWER. IP-KVM switch defines a new class of remote KVM access devices. IP-KVM switch combines digital remote KVM access via IP networks with comprehensive and integrated system management.
IP-KVM switch provides convenient, remote KVM access and control via LAN or Internet. It captures, digitizes, and compresses video signal and transmits it with keyboard and mouse signals to and from a remote computer. IP-KVM switch provides a non-intrusive solution for remote access and control. Remote access and control software runs on its embedded processors only but not on mission-critical servers, so that there is no interference with server operation or impact on network performance.
Furthermore, IP-KVM switch offers additional remote power management with the help of optional available device.
IP-KVM switch supports consoles consisting of PS/2 style keyboards and mouse and HDDB 15 video output. IP-KVM switch will automatically detect the current video mode of the console, however manual fine-tuning is recommended to receive the best video quality. IP-KVM switch will accept video streams up to 110 MHz dot clock. This results in a screen resolution of 1280x1024 pixels.
2.1 Feature overview
z Manage servers around the world. z Zero-U rack mountable z KVM (keyboard, video, and mouse) access over IP and analogous telephone line
(modem needed).
z Full control under any OS, in BIOS mode, during boot, at Blue Screens z No additional software necessary on servers z 256 bit SSL encryption of all transmitted data and Certificate management z Automatically senses video resolution for best possible screen capture z High-performance mouse tracking and synchronization z Automatic adjustment of data rate to transmission line z Remote mass storage control z Can be controlled over all java-enabled Browsers z Firmware update via web interface
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Single Port KVM over IP
z Port to connect a user console for direct analogous access to KVM switch z Can be used with most standard KVM
2.2 Technical specifications
Function
VGA Resolution Local : 1600 x 1200
Remote : 1280 x 1024
OS supported Windows (98/ME/2000/XP), Unix, Unix-like OS(Sun
Solaris, Linux). Mac OSX Browser supported IE6.0 , Netscape7.0, Mozilla 1.6 (or above) IP setting DHCP, Bootp, Fix IP (DDNS supported) Network Connection 10/100 Ethernet
Telephone line (modem needed) Management Interface Web , Utility, Telnet, Serial Port Event log NFS, SMTP, SNMP trap
Hardware
Host Side
Keyboard Mouse Monitor VGA HDDB 15 pin (female) USB USB 2.0 Type B Reset button 1 Power Adapter
Console Side
Keyboard Mouse Monitor VGA HDDB 15 pin (female) LAN Standard RJ-45 Connector Serial Port DB9 pin (male)
Others
Housing Metal Form Factor 0-U
Operation 0~50Temperature
PS/2 Mini Din 6 pin (female)
PS/2 Mini Din 6 pin (female)
DC 5V, 2.5A
PS/2 Mini Din 6 pin (female)
PS/2 Mini Din 6 pin (female)
Connect to PC or KVM switch
Storage -20 ~ 60 Weight(kg) 1.7 Dimension(mm) 156 X139 X27
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Single Port KVM over IP
2.3 System requirement
Hardware
Item Description
Local host side One PC or Server or the console port of KVM switch unit Local console side One PS/2 Keyboard, one PS/2 Mouse and one monitor Remote Console side One PC or Multiple PCs are linked into the network
Software
Item Description
Local host side No additional software necessary Remote Console side (1) Java Runtime Environment : version 1.4.2 or above
(2) Browser: Microsoft Internet Explorer version 6.0 or above or Netscape or Mozilla or Safari
2.4 When the server is up and running
The IP-KVM switch gives you a full control over the remote server. The Management Console allows you to access the remote server’s graphics, keyboard and mouse and to send special commands to the server. You can also perform periodic maintenance of the server. Using the Console Redirection Service, you are able to do the following: I. Reboot the system II. Watch the boot process. III. Boot the system from a separate partition to load the diagnostic environment. IV. Run special diagnostic programs.
2.5 When the server is dead
Obviously, fixing hardware defects is not possible through a remote management device. Nevertheless IP-KVM switch gives the administrator valuable information about the type of a hardware failure. Serious hardware failures can be categorized into five different categories with different chances to happen: I. Hard disk failure 50% II. Power cable detached, power supply failure 28% III. CPU, Controller, main board failure 10% IV. CPU fan failure 8% V. RAM failure 4%
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Using IP-KVM switch, administrators can determine which kind of serious hardware failure has occurred (See table 2-1).
Type of failure Detected by
Hard disk failure Console screen, CMOS set-up information Power cable detached, power supply failure
Server remains in power off state after power on command has been given.
CPU Controller, main board failure. Power supply is on, but there is no video
output. CPU fan failure By server specific management software RAM failure Boot-Sequence on boot console
Table 2-1:Host system failures and how they are detected.
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3. Hardware installation
3.1 Operation Overview
Figure 3-1 shows the connections of IP-KVM switch to its host, to peripheral devices, to the power source and to the local area network.
Single port IP-KVM
IP Network
Administrator
Figure 3-1.a: IP-KVM switch usage scenario
KVM
PC
Single port IP-KVM
IP Network
Administrator
Figure 3-1.b: IP-KVM switch usage scenario
8/16 PS/2 KVM Switch
KVM
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IP-KVM switch redirects local keyboard, mouse, and video data to a remote administration console. All data is transmitted with the TCP/IP protocol family.
IP-KVM switch can be used in a multi administrator and multi server environment as well. Attaching one or several IP-KVM switches to a KVM switch matrix allows accessing multiple servers on a single remote console.
3.2 Connecting IP-KVM switch to the host system
In order to connect the IP-KVM switch of the host system performs the following steps:
Step 1
Connect the power supply on IP-KVM switch
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Step 2
Connect the monitor to the IP-KVM switch console side.
Step 3
Connect the keyboard to the IP-KVM switch console side.
Step 4
Single Port KVM over IP
Connect the mouse to the IP-KVM switch console side.
Step 5
Connect a VGA cable (15-pin HDDB Male / Male) with the Male side to both of the PC and the host of the IP-KVM switch.
Step 6
Connect one end to the PS/2 mouse port on the computer, and the other end to the host PS/2 mouse port on the IP-KVM switch.
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Step 7
Connect one end to PS/2 keyboard port on the computer, and the other end to the host PS/2 keyboard port on the IP-KVM switch.
Step 8 (Option)
Connect the type A connector of USB A-B cable to the USB port of the host system, while using remote mass storage control. USB type A plug of USB A-B cable to the computer.
Step 9
Connect Ethernet and/or modem or both communication ports simultaneously, depending on how you want to access IP-KVM switch
INTERNET
Modem
Note: - One serial device like modem or serial power can be used simultaneously.
Step 10 (Option)
Connect serial power device to serial port for remote power control integrated with Web user interface if IP-KVM switch
Note: - Before attempting to connect anything to the IP-KVM switch or your computers, please ensure that all your computers and devices are power off.
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3.3 Scenario of connecting IP-KVM switch to the Multi-port KVM Switch system
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4. Configuration
4.1 Initial Configuration
If DHCP mode is enabled (IP auto configuration = DHCP), the IP-KVM switch will try to contact a DHCP server in the subnet to which it is physically connected. If a DHCP server is found, it may provide a valid IP address, gateway address and net mask. Before you connect the device to your local subnet, be sure to complete the corresponding configuration of your DHCP server. It is recommended to configure a fixed IP assignment to the MAC address of the IP-KVM switch. You can find the MAC address labeled on the bottom side of the metal housing.
If DHCP mode is disabled (IP auto configuration = None), the factory default IP settings are as below:
IP address 192.168.1.22 Subnet mask 255.255.255.0 Default Gateway None
Table 4-1. Initial Network Configurations
IP-KVM switch Setup Tool
If this initial configuration does not meet your local requirements, use the setup tool to change the configurations to your needs. The setup tool PSetup can be found on the CD ROM delivered with this package. You can follow the procedures described below.
3. DHCP
If you have installed the IP-KVM switch on a network that enables DHCP, you can use the PSetup to find out the IP-KVM switch’s IP.
(1) Plug Ethernet cable to IP-KVM switch. IP-KVM will get an IP via DHCP. (2) Using PSetup (run PSetup.exe) to look for IP-KVM. a. Select MAC address which label on bottom of IP-KVM switch b. Click Query Device
Notes:
BOOTP, a static configuration protocol, uses a table that maps IP
addresses to physical addresses.
DHCP, an extension to BOOTP that dynamically assigns configuration
information. DHCP is backward compatible with BOOTP.
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4. Setup fixed IP
a. Setup “IP auto configuration” as “None” ; setup IP address and Subnet mask b. Enter Super user login and password for Authentication (default : super/pass) c. Click Setup Device . If super login was authenticated, it’ll show “Successfully configured device”. Otherwise it’ll show “Permission Denied”.
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Single Port KVM over IP
Authentication
To adjust the authentication settings, enter your login as a super user, and change your password.
Super user login
Enter the login name of the super user. The initial value is “super”. All characters
are in lower case.
Super user password
Enter the current password for the super user. This initial value is “pass”. All
characters are in lower case.
New super user password
Enter the new password for the super user.
New password (confirm)
Re-type the new password for the super user for confirmation. To close the window and accept the changes, press the “OK” button; otherwise
press the “Cancel” button.
4.1.1 Initial configuration via serial console
For using serial terminal, the IP-KVM switch has a serial line interface (host side). This connector is compliant with the RS-232 serial line standard. The serial line has to be configured with the parameters given in Table 4-2.
When configuring with a serial terminal, e.g., Hyper Terminal, reset the IP-KVM switch and immediately press the “ESC” key. You will see some device information, and a “=>” prompt. Enter “config”, press “Enter” key and wait for a few seconds for the configuration questions to appear.
Parameter Value
Bits/second 115200 Data bi ts 8 Parity No Stop bits 1 Flow Control None
Table 4-2. Serial line parameters
As you proceed, the following questions will appear on the screen. To accept the default values shown in square brackets below, press “Enter” key.
IP auto configuration (none/dhcp/bootp): IP [192.168.1.22]: Net mask [255.255.255.0]: Gateway (0.0.0.0 for none) [0.0.0.0]:
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IP auto-configuration
With this option, you can specify whether the IP-KVM switch should get its network
settings from a DHCP or BOOTP server. For DHCP, enter “dhcp”, and for BOOTP enter “bootp”. If you do not specify any of these, the IP auto-configuration is disabled and subsequently you will be asked for the following network settings.
IP address
The IP address the IP-KVM switch. This option is only available if IP
auto-configuration is disabled.
Net mask
The net mask of the connected IP subnet. This option is only available if IP
auto-configuration is disabled.
Gateway address
The IP address of the default router for the connected IP subnet. If you do not have
a default router, enter 0.0.0.0. This option is only available if IP auto-configuration is disabled.
4.2 Keyboard, Mouse and Video configuration
Between the IP-KVM switch and the host, there are two interfaces available for transmitting keyboard and mouse data: USB and PS/2. The correct operation of the remote mouse depends on several settings which will be discussed in the following subsections.
4.2.1 IP-KVM switch keyboard settings
The IP-KVM switch settings for the host's keyboard type have to be corrected in order to make the remote keyboard work properly. Check the settings in the IP-KVM switch Web front-end. See section 6.5.2 for details.
4.2.2 Remote Mouse Settings
A common seen problem with KVM devices is the synchronization between the local and remote mouse cursors. The IP-KVM switch addresses this situation with an intelligent synchronization algorithm. There are two mouse modes available on the IP-KVM switch:
Auto mouse speed
The automatic mouse speed mode tries to detect the speed and acceleration
settings of the host system automatically. See the section below for a more detailed explanation.
Fixed mouse speed
This mode just translates the mouse movements from the Remote Consol e
in a way that one pixel move will result in n-pixel moves on the remote
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system. This parameter n is adjustable with the scaling. Please note that this works only when mouse acceleration is turned off on the remote system.
4.2.3 Automatic mouse speed and mouse synchronization
The automatic mouse speed mode performs the speed detection during mouse synchronization. Whenever the local and remote mouse cursors move synchronously or not, there are two ways for re-synchronizing local and remote mouse cursors:
Fast Sync
The fast synchronization is used to correct a temporary, but fixed skew.
Choose the option using the Remote Console options menu or press the mouse synchronization hotkey sequence in case you defined one.
Intelligent Sync
If the fast sync does not work or the mouse settings have been changed on
the host system, use the intelligent resynchronization. This method takes more time than the fast one and can be accessed with the appropriate item in the Remote Console option menu. The intelligent synchronization requires a correctly adjusted picture. Use the auto adjustment function to setup the picture, and make sure that there are no window at the top left corner of the remote desktop that are able to change the mouse cursor shape from the normal state. The Sync mouse button on top of the Remote Console can behave differently, depending on the current state of mouse synchronization. Usually pressing this button leads to a fast sync, except in situations where the KVM port or the video mode changed recently.
Single Port KVM over IP
Note: At first start, if the local mouse pointer is not synchronized with
the remote mouse pointer, press the Auto Adjust Button once.
4.2.4 Host system mouse settings
The host's operating system knows various settings from the mouse driver.
The following limitations do not apply in case of USB and Mouse Type “Windows >= 2000, MacOSX”.
While the IP-KVM switch works with accelerated mice and is able to synchronize the local with the remote mouse pointer, there are the following limitations, which may prevent this synchronization from working properly:
Special Mouse Driver
There are mouse drivers that influence the synchronization process and lead
to desynchronized mouse pointers. If this happens, make sure you do not use a special vendor-specific mouse driver on your host system.
Warning
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Windows XP Mouse Settings
Windows XP knows a setting named “improve mouse acceleration”, which
has to be deactivated.
Active Desktop
If the Active Desktop feature of Microsoft Windows is enabled do not use a
plain background. Instead, use some kind of wallpaper. As an alternative, you could also disable the Active Desktop completely.
Navigate your mouse pointer into the upper left corner of the applet screen and move it slightly forth and back. Thus the mouse will be resynchronized. If re-synchronizing fails, disable the mouse acceleration and repeat the procedure.
4.2.5 Single and Double Mouse Mode
The information above applies to the Double Mouse Mode, where remote and local mouse pointers are visible and need to be synchronized. The IP-KVM switch also features another mode, the Single Mouse Mode, where only the remote mouse pointer is visible. Activate this mode in the open Remote Console and click into the window area. The local mouse pointer will be hidden and the remote one can be controlled directly. To leave this mode, it is necessary to define a mouse hotkey in the Remote Console Settings Panel. Press this key to free the captured local mouse pointer.
4.2.6 Recommended Mouse Settings
For the different operating systems we can give the following advice:
Single Port KVM over IP
MS Windows 2000/2003 (Professional and Server) and XP (all versions) In general, we recommend the usage of a mouse via USB. Choose USB without Mouse Sync. For a PS/2 mouse choose Auto Mouse Speed. For XP disable the option “enhance pointer precision” in the Control Panel.
SUN Solaris Adjust the mouse settings either via xset m 1 or use the CDE Control Panel to set the mouse to “1:1, no acceleration”. As an alternative you may also use the Single Mouse Mode.
MAC OS X We recommend using the Single Mouse Mode.
4.2.7 Video Modes
The IP-KVM switch recognizes a limited number of common video modes. When running X11 on the host system, please do not use any custom mode lines with special video modes. If you do, the IP-KVM switch may not be able to detect them. We recommend using any of the standard VESA video modes, instead.
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