BZBGEAR BG-EPTZ-AF User guide

BG-EPTZ-AF

AI 4K UHD Video Conference Camera

User Manual

Content

ATTENTION .............................................................................................................................. 1

1. FAST INSTALLATION ...................................................................................................... 2

1.1 CAMERA INTERFACE ........................................................................................................................ 2

1.2 CAMERA OPERATION ....................................................................................................................... 2

2. PRODUCT OVERVIEW .................................................................................................... 3

2.1 PRODUCT INTRODUCTION ................................................................................................................ 3

2.1.1 Dimensions ........................................................................................................................... 3

2.1.2 Accessories ........................................................................................................................... 3

2.2 MAIN FEATURES .............................................................................................................................. 3

2.3 TECHNICAL SPECIFICATIONS ....................................................................................................... 4

2.4 INTERFACE INSTRUCTION................................................................................................................. 5

2.4.1 External Interface ................................................................................................................. 5

3. APPLICATION INSTRUCTION ........................................................................................... 6

3.1 REMOTE CONTROLLER .................................................................................................................... 6

3.1.1 Keys Instruction .................................................................................................................... 6

3.1.2 Applications ........................................................................................................................... 7

3.2 MENU SETTING ........................................................................................................................... 9

3.2.1 Main Menu ............................................................................................................................ 9

4.MAINTENANCE AND TROUBLESHOOTING ................................................................. 14

4.1 MAINTENANCE .............................................................................................................................. 14

4.2 TROUBLESHOOTING ....................................................................................................................... 14

5. WARRANTY........................................................................................................................ 15

6. MISSION STATEMENT ...................................................................................................... 15

7. COPYRIGHT STATEMENT ............................................................................................... 15

1

Attention

This manual introduces functions, installation and operations for the
camera in details. Please read this manual thoroughly before installation
and use.

1. How to Use

To prevent damage to this product or any product connected to it, this product should only be
used within the specified range.

1). Do not expose the product to rain or moisture.

2). To prevent the risk of electric shock, do not open the case. Installation and maintenance
should only be carried out by qualified technicians.

3). Do not use the product beyond the specified temperature, humidity or power supply
specifications.

4). Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild
detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens and
affecting the image;

2. Electrical Safety

Installation and use of this product must strictly comply with local electrical safety standards.

3. Handle with Care

Avoid damage to product caused by heavy pressure, strong vibration or immersion during
transportation, storage and installation.

4. Install with Caution

1). Do not rotate the camera head violently, otherwise it may cause mechanical failure;

2). This product should be placed on a stable desktop or other horizontal surface. Do not install
the product on a non-level surface, otherwise it may display a slanted image.

3). If the camera is installed on TV or computer, the base can be fixed by four double-sided
adhesive trays.

4). The housing of this product is made of organic materials. Do not expose it to any liquid, gas
or solids which may corrode the shell.

5). Ensure there are no obstacles within rotation range of the holder.

6). Do not power on before completely installation.

5. Do not Disassemble the Product Without Permission

This product contains no parts which can be maintained by users themselves. Any damage
caused by dismantling the product by user without permission is not covered by warranty.

6. Magnetic Interference

Electromagnetic fields at specific frequencies may affect the image. This product is Class A. It
may cause radio interference in household applications.

2

1. Fast Installation

1.1 Camera Interface

Figure 1.1 camera interface

1. camera lens

3. built-in MIC

5. positioning hole

2. bracket

4. tripod fixing hole

6. USB 3.0 output interface

1.2 Camera Operation

1) Product Installation: Camera can be installed on an LCD screen, the top of a computer, or
placed directly on a desk or tripod.

2) Connect camera via USB cable to computer, video conference terminal or other USB input
device, log in to the video conference software and select a video device to activate image
output.

3

2. Product Overview

2.1 Product Introduction

2.1.1 Dimensions

Figure 2.2 Camera Dimensions

2.1.2 Accessories

2.2 Main Features

The BG-EPTZ-AF is a new 4K UHD ePTZ video conference camera. It is built with AI functions,
which can automatically frame all people in the meeting and place them in the middle of the
scene. It also utilizes advanced ISP processing algorithms that provide vivid images with even
brightness, strong color layering, high resolution, and fantastic color rendition. Easy and
convenient to install and maintain, stable and reliable.

BG-EPTZ-AF

Accessories

Wireless remote controller

USB3.0 cable

Warranty card

Cushion

Packing List

4

4K UHD: It employs 1/2.5-inch, 8 million pixels high quality CMOS sensor; supports 4K

UHD; provides 4K@ 30fps MJPG video resolution at most; and provides clear UHD video
and vivid expressions and movements. At the same time, it is compatible with 1080p and

720p resolution.
EPTZ: EPTZ and 4X digital Zoom
Built-in pickup: Includes 2 built-in pickups, all-round pickup. Antique noise suppression

algorithm ensures your voice be perfect. The effective pickup distance is up to 5 meters.
Dual stream output: The USB3.0 port support main stream and sub-stream output at the

same time.

Auto framing: With excellent facial detection algorithm, automatically adjust the zoom

according to the number of people in the meeting. It can frame all the meeting people and

make them shown in the middle of the scene.
Wide view angle without distortion: 120° super wide view angle lens
Low Noise and High SNR: Low Noise CMOS effectively ensures high SNR of video.

Image is still clear even under low light condition.
Multiple Installations: Standard equipped with mold clamp. Easy to install on any

devices, such as LCD screen, PC, table and tripod.
Easy to Use: No need to download driver; USB Plug and play.

Wide Applications: Personal video conferencing, enterprise video conferencing, unified

collaboration and etc.

2.3 Technical Specifications

Model Number

BG-EPTZ-AF

Camera Parameter

Image Sensor

1/2.5-inch 4K CMOS Sensor

Effective Pixels

8.28MP 16:9

Video output port

1* USB3.0, Type B, support audio output over USB3.0

Audio input

2 built-in MIC pickups

Video Format

Main stream: 3840×2160@30fps; 1920×1080P@30fps/25fps;
1280×720P@30fps/25fps, etc.
Sub-stream:1280×720P@30fps/25fps; 640×480P@30fps/25fps；
320×172P@30fps/25fps, etc.

View Angle

126°(D)/120°(H)/85°(V)

Lens

f=2.72mm

Aperture

F2.5

Digital zoom

4X

Min Illumination

0.1Lux (F1.8, AGC ON)

DNR

2D & 3D DNR

Ultra-low
illumination

On/off

White Balance

Auto / Manual/ One Push/ 3000K/ 3500K/ 4000K/ 4500K/ 5000K/ 5500K/ 6000K/
6500K/ 7000K

Focus

Auto / Manual

Exposure

Auto / Manual

Auto framing

On/off/sensitivity

Backlight
compensation

On/off
Dual stream

On/off

SNR

≥50dB

USB Feature

5

Operation Systems

Windows 7(1080p at the most), Windows 8.1, Windows 10 ; macOS™ 10.10 or

higher, Linux (Require to support UVC.)

Video Compression
format

YUY2, MJPG, H.264, H.265

Audio over USB3.0

Support

USB communication
protocol

UVC, UAC

PTZ control

Support EPTZ

Hardware
requirement

2.4 GHz Intel@ Core 2 Duo processor or higher，2GB RAM or more，USB 2.0
/USB3.0 port ( USB 3.0 is needed for 4K)

Other Parameters

Input Voltage

5V

Input Current

1A(Max.)

Power consumption

5W(Max.)

Store Temperature

-10℃～+60℃

Store Humidity

20%～90%

Working
Temperature

-10℃～+50℃
Working Humidity

20%～80%

Dimension（W*H*D）

222mm×93.25mm×56.5mm

Weight

Around 0.53kg

Application

Indoor

Accessory

User Manual; Warranty card, remote controller, USB3.0 cable

2.4 Interface Instruction

2.4.1 External Interface

The interface illustration is as Figure 2.4 below:

Figure.2.4 Interface Diagram

6

3. Application Instruction

3.1 Remote Controller

3.1.1 Keys Instruction

1. Standby Key（not supported currently）

After 3s long press, the camera will be in standby mode. Long press 3s again, the
camera will self-test again and back to HOME position. Note: If preset 0 is set, there
is no operation within 12s, camera head will automatically point to the specified
preset 0 position.

2. Camera Address Selection

Select the camera address

3. Number Key

Set or call 0-9 presets

4. *, # Key

Key combination use
Long Press 5s “SET” + “*” at the same time, the WR controller is light on, releases

hands. Power on the camera again, it will successfully pair with WR controller.
Long Press 5s “SET” + “*” at the same time, the WR controller is light on, releases

hands. Power on the camera again, it will cancel to paired with WR controller.

5. Focus Control Key

This camera does not support manual focus control.

6. Zoom Control Key

Manual zoom only functions when auto-framing feature is disabled.

7. Set or Clear Preset key:
Set Preset: Set preset key + 0-9 number key
Clear Preset key: Clear preset key + 0-9 number key

8. Electronic Pan/Tilt Control Key

Press Key : Up
Press Key : Down
Press Key : Left
Press Key: Right

“HOME” Key: Return to the middle position or enter into the sub-menu

9. BLC Control Key

Back Light ON / OFF: Turn on or off the back light

7

10. Menu Setting

Open or close the OSD menu
Enter / exit the OSD menu or return to the previous menu

11. Address Setting

【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3

【*】+【＃】+【F4】:Camera Address No. 4

12. Key Combination Functions

1) 【#】+【#】+【#】:Clear all presets

2) 【*】+【#】+【6】:Restore factory defaults

3) 【*】+【#】+【9】:Flip switch

4) 【*】+【#】+【4】:Menu set to English

5) 【*】+【#】+【3】:Menu set to Chinese

6) 【*】+【#】+【0-9】: Switch video format

7) 【*】+【#】+Manual: Restore the default user name,
password, and IP address

3.1.2 Applications

Power on the camera, press the “ SET ” and “ * ” keys together for 5 seconds, the indicator
light will be on. Then release the button and power on the camera again when the light is
flashing. The pairing process will be complete when the indicator light stops flashing. Then
users can control the pan/tilt/zoom, set and call preset positions via the wireless remote
controller.

Key Instruction:

1. In this manual, “press the key” means a click rather than a long-press, and a special note
will be given if a long-press for more than one second is required.

2. When a key-combination is required, do it in sequence. For example,“ 【*】+【#】+
【F1】”means press“【*】”first and then press“【#】” and last press“【F1】”.

1) Camera Selection

Select the camera address to control.

8

2) Pan/Tilt Control

Up: press Down: press

Left: press Right: press
Back to middle position: press“【HOME】”

Press and hold the up/down/left/right key, the pan/tilt
will keep running, from slow to fast, until it runs to the
endpoint; the pan/tilt running stops as soon as the key
is released.

3) Presets

1. Preset setting: to set a preset position, the users
should press the “【SET PRESET】” key first and then
press the number key 0-9 to set a relative preset,

Note: 10 preset positions in total are available by
remote controller.

2. Preset calling: Press a number key 0-9 directly to
call a relative preset.

Note: Nothing will happen if a relative preset position
is not set.

3. Preset clearing: to clear a preset position, the user
can press the “【CLEAR PRESET】” key first and then
press the number key 0-9 to clear the relative preset;

Note : press the“【#】” key three times continually
to clear all the presets.

4) Zoom Control

ZOOM IN: press “ZOOM “ key

ZOOM OUT: press “ZOOM ” key

NOTE: Manual zoom control only functions when
auto-framing feature is disabled!

9

5) Focus Control

Focus (near):Press “【focus+】” key (Valid only in
manual focus mode)
Focus (far): Press “【focus-】”key (Valid only in manual
focus mode)
Auto Focus: yes
Manual Focus: yes
Press and hold the key, the focus adjustment will
continue until the key is released.

6) Address Setting

【*】+【＃】+【F1】:Camera Address No.1
【*】+【＃】+【F2】:Camera Address No. 2
【*】+【＃】+【F3】:Camera Address No. 3
【*】+【＃】+【F4】:Camera Address No. 4

3.2 MENU SETTING

3.2.1 Main Menu

When using MJPG/ H.264 / H.265 compression , press 【MENU】key to display the menu,
using scroll arrow to point at or highlight the selected items.

10

1. Language Setting：press 【← →】key to select Language

2. Set up Setting: press 【Home】key to as below:

Image Style: Default/Conference/Clear/Bright/Soft Options

Dual: open/close
Auto Zoom: open/close, sensitivity 0-7

3. Exposure Setting

Move the pointer to EXPOSURE in the Main Menu, click the【 HOME】and enter the
(EXPOSURE SET) as follows:

Setup

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Image Style Default
Dual Close

(Auto Framing)

[↑↓]Select [← →]Change Value

MENU

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Language English
(Set up)

（Exposure）
（Color）
（Image）
（Focus）
（Noise Reduction）
（Version）
（Restore Default）

[↑↓]Select [← →]Change Value

11

Mode : Auto, Manual, Shutter priority, Iris priority and Brightness priority.
EV : On/Off (only available in auto mode)
Compensation Level: -7~7 (only available in auto mode when EV is ON)
BLC: ON/OFF for options (only available in auto mode) Dynamic range: adjustable items:

1 ~ 8, close

Anti-Flicker: OFF/50Hz/60Hz for options (only available in Auto/Iris priority/Brightness
priority modes)
Gain Limit: 0~15 (only available in Auto/ Iris priority /Brightness priority mode)
WDR: Off,1~8
Shutter Priority:

1/25,1/30,1/50,1/60,1/90,1/100,1/120,1/180,1/250,1/350,1/500,1/1000,1/2000,1/3000,1/4000,
1/6000, 1/10000 (only available in Manual and Shutter priority mode)

Brightness: 0~23 (only available in Brightness priority mode)

4. Color Setting

Move the pointer to COLOR in the Main Menu, click the【HOME】and enter the (COLOR SET)
as follows:

WB Mode: Auto, Manual, One Push, 3000K, 3500K, 4000K, 4500K, 5000K, 5500K, 6000K,

COLOR
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
WB Mode Auto
RG Tuning 0
BG Tuning 0
Saturation 100%

Hue 7

AWB Sensitivity High

[↑↓]Select [← →]Change Value

EXPOSURE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Mode Auto

EV OFF
BLC OFF
Flicker 50Hz
G.Limit 3
DRC 2

[↑↓]Select [← →]Change Value

12

6500K, 7000K

RG Tuning: -10~10 (only available in Manual mode)
BG Tuning: -10~10 (only available in Manual mode)
Red Gain: 0~255 (only available in Manual mode)
Blue Gain: 0~255 (only available in Manual mode)
Saturation: 60%, 70%, 80%, 90%, 100%, 110%, 120%,130%, 140%,150%, 160%, 170%,

180%, 190%, 200%

Hue: 0~14
AWB Sensitivity: high/middle/low (only available in Manual mode)

5. Image Setting

Move the pointer to IMAGE in the Menu, click the【HOME】and enter the (IMAGE) as follows,

Brightness: 0~14

Contrast: 0~14

Sharpness: 0~15

Flip-H: On/Off

Flip-V: On/Off

B&W Mode: color, black/white

Gamma: default, 0.45, 0.50, 0.55, 0.63

DCI: Dynamic Contrast: Off,1～8

6. Focus Setting

This camera supports auto focus only; there is no manual adjustment possible.

7. Noise Reduction Setting

Move the pointer to NOISE REDUCTION in the Menu, click the【HOME】and enter the (NOISE
REDUCTION) as follows,

IMAGE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Brightness 7
Contrast 7
Sharpness 4

Flip-H OFF

Flip-V OFF

B&W-Mode Color

Gamma Default
DCI Close
Low-Light Mode Close
[↑↓]Select [← →]Change Value

13

2D Noise Reduction: Auto, close, 1~7
3D Noise Reduction: Close, 1~8
Dynamic Hot Pixel: Close, 1~5

8. Version

Move the pointer to VERSION

9. Restore Default

Move the pointer to RESTORE DEFAULT in the Main Menu, click 【HOME】and enter
RESTORE DEFAULT as below:

Restore default: Yes/No for options. (the video format and color style won’t be restored)
Note: If the address of former remoter is not 1 but another one from 2,3,4, the

corresponding camera address will restore to 1 when all parameters or system
parameters are restored. User should change the remoter address to be 1 (press No.1
according to the camera so to get normal operation)

RESTORE DEFAULT

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Restore Default? NO

[↑↓]Select [← →]Change Value

VERSION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Cam Version 1.0.2 2019-11-28
Focus Version 1.0.6 2018-8-21

[↑↓]Select [← →]Change Value

NOISE REDUCTION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

NR-2D 2

NR-3D 5

Dynamic Hot Pixel OFF

[↑↓]Select [← →]Change Value

14

4.Maintenance and Troubleshooting

4.1 Maintenance

1) Please disconnect the camera if it is not used for a long time.

2) Use soft cloth or tissue to clean the camera cover.

3) Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild
detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens and
affecting the image;

4.2 Troubleshooting

1) No video output

a. Check whether USB cable is securely connected and power indicator light is ON.
b. Verify camera completes self-check after reboot.
c. Restart PC
d. Check whether the camera is recognized by computer.

2) Intermittent Image

a. Check the USB cable and connection.

3) Image dithering while zooming in or out

a. Verify the camera is securely mounted

b. Check for any devices near the camera that may transmit vibration

4) Remote control does not work

a. Repeat pairing of the camera and the wireless remote control.
b. Set the camera address to 1 (address reverts to 1 after restoring factory defaults)

c. Check batteries
d. Verify camera is in normal operating mode (see Table 2.2 and Table 2.3)

e. Exit the menu, the menu only displays under MJPG/H.264/H.265 compression format.

15

5. Warranty

BZBGEAR wants to assure you peace of mind. All BZBGEAR cameras and camera-related
products include our Stress-Free Three-Year Warranty.

For complete warranty information, please visit BZBGEAR.com/warranty.

For questions, please call 1.888.499.9906 or email [email protected].

6. Mission Statement

BZBGEAR manifests from the competitive nature of the audiovisual industry to innovate while
keeping the customer in mind. AV solutions can cost a pretty penny, and new technology only
adds to it. We believe everyone deserves to see, hear, and feel the advancements made in

today’s AV world without having to break the bank. BZBGEAR is the solution for small to

medium-sized applications requiring the latest professional products in AV.

We live in a DIY era where resources are abundant on the internet. With that in mind, our team
offers system design consultation and expert tech support seven days a week for the products

in our BZBGEAR catalog. You’ll notice comparably lower prices with BZBGEAR solutions, but

the quality of the products is on par with the top brands in the industry. The unparalleled
support from our team is our way of showing we care for every one of our customers. Whether
you’re an integrator, home theater enthusiast, or a do-it-yourselfer, BZBGEAR offers the
solutions to allow you to focus on your project and not your budget.

7. Copyright Statement

All the contents in this manual and its copyright are owned by the company. No one is allowed

to imitate, copy, or translate this manual without the company’s permission. This manual

contains no guarantee, standpoint expression or other implies in any form. Product
specification and information in this manual is for reference only and subject to change without
notice.

All rights reserved. No reproduction is allowed without acknowledgement.