BZBGEAR BG-B20SA User guide

BG-B20SA

HD Color Video Camera

User Manual

1

Preface:

Thanks for using our HD color video conference camera.
This manual introduces the functions, installation, and operation of the HD camera. Prior
to installation and usage please read the manual thoroughly.

Warning

●Do not expose the camera to rain or moisture

●To reduce the list of electric shock do not remove the cover. Servicing should only be

done by qualified professionals.

●Please use a soft cloth to clean the camera. To prevent damage to the housing avoid
using any corrosive or abrasive cleaners.

Electrical Safety

Installation and operation must conform with local standards.

Caution to transport

Avoid stress, vibration and moisture in transport, storage and installation.

Polarity of power supply

The power supply of the product is ±12V, polarity of the power supply drawing pic 0.1.

Pic 0.4.1 Power plug

Installation Precautions

This camera must be placed on a smooth and level surface
Never power on before installation is completed.

Do not disassemble camera

There are no user-serviceable parts in this camera. Unauthorized disassembly will void
your warranty.

Attention

This camera may be sensitive to electromagnetic fields that can distort the image.

2

Content

1. Quick Start Guide ............................................................................................................ 4

1.1 CAMERA INTERFACE EXPLANATION ................................................................................................................. 4

1.2 POWER ON SELF-TEST ................................................................................................................................... 5

1.3 VIDEO OUTPUT .............................................................................................................................................. 5

1.4 BRACKET MOUNTING ......................................................................................................................... 6

2. Product overview .................................................................................................................. 7

2.1 PRODUCT INTRODUCTION ......................................................................................................................... 7

2.1.1 Dimension ...................................................................................................................................... 7

2.1.2 Accessories ................................................................................................................................... 7

2.2 MAIN FEATURES ...................................................................................................................................... 8

2.2.1 Camera performance ..................................................................................................................... 8

2.2.2 Network performance .................................................................................................................... 8

2.2.3 Technical specifications ................................................................................................................. 8

2.2.4 Keyboard Introduction ................................................................................................................. 10

3. Application Instruction ......................................................................................................... 10

3.1 VIDEO OUTPUT ........................................................................................................................................... 10

3.1.1 Power-On Initial Configuration ........................................................................................................... 10

3.1.2 Video output ....................................................................................................................................... 11

3.2 MENU SETTING ....................................................................................................................................... 11

3.2.1 Main menu ......................................................................................................................................... 11

3.2.2 System setting ................................................................................................................................... 12

3.2.2 Camera settings ................................................................................................................................. 12

3.2.3 ZOOM ................................................................................................................................................ 16

3.2.4 Video Format ..................................................................................................................................... 16

3.2.5 VERSION ........................................................................................................................................... 17

3.2.6 RESTORE DEFAULT ......................................................................................................................... 17

4. NETWORK CONNECTION ................................................................................................................................ 18

4.1 Connection Mode .................................................................................................................................. 18

4.2.1 Web client .................................................................................................................................... 20

4.2.2 Preview ............................................................................................................................................ 21

4.2.4 Configuration ................................................................................................................................... 21

4.2.5 Video configuration ......................................................................................................................... 22

4.2.6 Network configuration ..................................................................................................................... 24

4.2.7 System configuration ....................................................................................................................... 24

4.2.8 Logout ............................................................................................................................................. 25

5 Serial communication control ............................................................................................ 25

5.1 VISCA PROTOCOL LIST .......................................................................................................................... 26

5.1.1 Camera return command (Correct) ............................................................................................. 26

5.1.2 Camera control command ............................................................................................................... 26

5.1.3 Inquiry command ............................................................................................................................. 30

5.2 PELCO-D PROTOCOL COMMAND LIST .......................................................................................................... 32

5.3 PELCO-P PROTOCOL COMMAND LIS ............................................................................................................ 32

3

6 Camera Maintenance and Troubleshooting ..................................................................... 33

6.1 CAMERA MAINTENANCE ............................................................................................................................. 33

6. Maintenance and Troubleshooting ..................................................................................... 33

6.1 MAINTENANCE ............................................................................................................................................ 33

6.2 TROUBLESHOOTING..................................................................................................................................... 34

7 Warranty ............................................................................................................................ 34

8 Mission Statement ............................................................................................................. 35

4

1. Quick Start Guide

1.1 Camera Interface Explanation

Pic 1.1 Back plate

1. HD-SDI interface

2. Audio-IN interface(3.5mm)

3. LAN interface

4. RS485 interface，support VISCA, PELCO-D, PELCO-P protocol

4.1 RS485 D-

4.2 RS485 D+

4.3 RS485 GND

5. Power interface，DC+12V，notes for polarity

5.1 DC+12V negative

5.2 DC+12V positive

6. Power indicator

7. Keyboard

7.1 Zoom In/Right

7.2 Focus -/Down

7.3 Zoom Out/Left

7.4 Focus +/Up

7.5 Menu/Confirm

5

1.2 Power on self-test

1) Power on: connect DC12V power supply adapter, and the indicator light will be on.

2) Self-testing: Power on with power indicator light on, camera module will stretch. When the module finishes stretching,
the self-testing is finished.

Note: If you set parking position, when Power on self-test is completed, the camera automatically goes to the parking
position.

1.3 Video output

1) Video output from LAN：
a) Network cable connection port
b) Web page Login:：open your browser and enter 192.168.5.163 in the address bar (factory default); press

Enter to enter into the login page; click on the “player is not installed, please download and install!" and follow
the installation steps for installation. Then enter the username admin and password admin (factory default);
press Enter to access the preview page. Users can carry out PTZ control, video recording, playback,
configuration and other operations.

c) If without image, refer to Chapter 6 Troubleshooting

Pic 1.3.1 Web login page

2) 3G-SDI video output：
a) 3G-SDI video cable connection

b) Connect the camera and the monitor via 3G-SDI video cable; video output is available after camera self-test.

c) If without image, refer to Chapter 6 Troubleshooting

3) HDMI video output：

a) HDMI video cable connection
b) Connect the camera and the monitor via HDMI video cable; video output is available after camera self-test

c) If without image, refer to Chapter 6 Troubleshooting

6

1.4 BRACKET MOUNTING

Note: Ceiling or wall mounting brackets should only be installed on sturdy walls rated
to support mounted objects. For safety reason, plasterboard is not recommended.

1) Bracket installation steps

2）Accessories introduction

Note：Mounting brackets should be only installed and maintained by a qualified
technician. The product installation must strictly comply with all local electrical safety
standards.

7

2. Product overview

2.1 Product introduction

2.1.1 Dimension

Pic 2.1.1 Camera dimension

2.1.2 Accessories

Accessories

Power adapter

User manual

Warranty card

8

2.2 Main Features

2.2.1 Camera performance

This series camera features advanced ISP processing algorithms to provide vivid images with a strong sense of depth, high
resolution and fantastic color rendition. It supports H.264/H.264+ encoding which makes motion video fluent and clear even
with less than ideal bandwidth conditions.

1.Superb high-definition image: It employs 1/2.8-inch high quality CMOS sensor. Resolution is up to 1920x1080 with
frame rate up to 60 fps.

2.Various optical zoom lens: It has 20X optical zoom lens for options,3.3degree~54.7degree,2.9degree~55.4degree lens
for option.

3. Leading Auto focus technology: Leading auto focus algorithm allows fast, accurate and stable auto-focusing.

4. Low noise and High SNR: Low Noise CMOS effectively ensure high SNR of camera video.
Advanced 2D/3D noise reduction technology is also used to further reduce the noise, while ensuring image sharpness.

5.Multi-Format Video Outputs: support HDMI,3G SDI, wired LAN, the 3G-SDI is available for 100m transmission at
1080p60 format.

6.Support Multiple Control Protocol: Support VISCA, PELCO-D, PELCO-P protocols which can also be automatically
recognized. Support VISCA control protocol through IP port.

7.Keyboard: There are up/down/left/right/confirm control key in the back part of the cameras

8.Control Interface: Support RS485, Wired LAN, convenient for remote control after installation

9.Support parking position preset: Camera will run to the parking position after power on (can choose on/off on menu)

10.Wide application: tele-education, lecture capture, Webcasting, Videoconferencing, Tele-training, Tele-medicine,
Interrogation and Emergency command systems.

2.2.2 Network performance

1. Multiple Video compression: Support H.264/H.264+ video compression; Support compression of resolution up to

1920x1080 with frame up to 60 fps.

2. Multiple network protocol: Support ONVIF, RTSP, RTMP protocols and RTMP push mode, easy to link streaming

media server (Wowza, FMS)

2.2.3 Technical specifications

Camera Parameters

Sensor

1/2.8-inch high quality HD CMOS sensor

Effective Pixels

2.07 million;16：9

Video Format

1080P60/50/30/25/59.94/29.97 1080I60/50/59.94 720P60/50/30/25

/59.94/29.97

Optical Zoom

20x Optical Zoom

f＝5.5～110mm

9

View Angle

3.3°（tele）～54.7°（wide）

Aperture

F1.6 ～ F3.5

Digital Zoom

X10

Minimum
Illumination

0.5Lux (F1.8, AGC ON)

DNR

2D﹠3D DNR

White Balance

Auto / Manual/ One Push/ 3000K/ 4000K/5000K/6500K

Focus

Auto/Manual

Iris

Auto/Manual

Electronic Shutter

Auto/Manual

BLC

ON/OFF

WDR

OFF/ Dynamic level adjustment

Video Adjustment

Brightness,Color,Saturation,Contrast,Sharpness,B/W mode,Gamma curve

SNR

>55dB

Input/Output Interface

Video Interfaces

LAN, 3G-SDI

Image Code Stream

Dual stream output

Video Compression
Format

H.265, H.264

Control Protocol

VISCA/Pelco-D/Pelco-P； Baud Rate: 115200/9600/4800/2400bps

IP Interface

100M IP port(100BASE-TX);Support VISCA protocol control through IP port.

Network Protocol

RTSP, RTMP, ONVIF, GB/T28181

Power Interface

(DC12V)

Other Parameters

Supply Adapter

Input AC110V-AC220V, output DC12V/1A

Input Voltage

DC12V±10%

Input Current

400mA（Max）

Consumption

4.8W(Max)

Store Temperature

-10℃～+60℃

Store Humidity

20%～95%

Working Temperature

-10℃～+50℃

Working Humidity

20%～80%

Dimension

155.7mmX70mmX70mm

Weight

0.7kg

Working
Environment

Indoor

Remote Operation
(IP)

Remote Upgrade,Reboot and Reset

Accessory

12V/1A power supply,manual,warranty card,installation bracket(option)

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2.2.4 Keyboard Introduction

Menu

Menu and Confirm share the same key - “menu/ok”

Up

In the menu screen, when the cursor is on a particular sub-menu, the cursor will move
up to the selected menu when we press the "up” key.
When it is not on menu screen, it is used as Focus+

Down

In the menu screen, when the cursor is on a particular sub-menu, the cursor will move
up to the selected menu when we press the "down” key.
When it is not on menu screen, it is used as Focus-

Left

In the menu screen, when the cursor is on a particular sub-menu, we can go to the
selected menu by pressing the “left” key.
When it is not on menu screen, it is used as Zoom out.

Right

In the menu screen, when the cursor is on a particular sub-menu, we can go to the
selected menu by pressing the “Right” key.
When it is not on menu screen, it is used as Zoom In.

3. Application Instruction

3.1 Video Output

3.1.1 Power-On Initial Configuration

When first powered on the camera will initiate an auto test. When the lens finishes zoom in/out the auto-testing is finished. If
the preset 0 is set, camera will default to the 0 preset position.

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3.1.2 Video output

1. Network output: connect this product and your computer via network cable, then open the browser and enter the

camera IP address (factory default 192.168.5.163) in the address bar. From the login page enter user name and
password (factory default is “admin” for both). After login you will be taken to the preview page where you will see
the camera image. If you forget your username, password, IP address, you can manually restore the default by the
default setting option in the menu.

2. 3G-SDI output or HDMI output: Connect the monitor with the corresponding video output interface, then the monitor

output image.

3.2 MENU SETTING

3.2.1 Main menu

In normal working mode, press 【MENU】 key to display the menu, using scroll arrow to point at or highlight

the selected items.

LANGUAGE: Language setting, Chinese / English
SETUP: System setting
CAMERA OPTION: Camera setting
LEN OPTION: Len setting
VERSON: camera version setting
Restore Default: Reset setting

[↑↓] Select: for selecting menu
[← →] Change value: for modifying parameters

MENU

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Language English

（Setup）
（Camera）
（Zoom）
（Video Format）
（Version）
（Restore Default）

(Return)

[↑↓]Select [← →]Change Value
[Menu]OK

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[MENU] OK: Press [MENU] to confirm

3.2.2 System setting

Move the pointer to the (Setup) in the Main Menu, click the【MENU】key and enter into the (System Setting) as shown

below,

PROTOCOL:VISCA/Pelco-P/Pelco-D/Auto
Visca ADDR:VISCA=1~7 Pelco-P=1~16(1~16)/Pelco-D = 0~15(0~15)
Baud rate: 2400/4800/9600/115200

RETURN: Return to the former menu (Exit from main menu)

[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters

[MENU] OK: Press [MENU] to confirm

3.2.2 Camera settings

Move the pointer to the (CAMERA) in the Main Menu, click the【MENU】key and enter the (CAMERA) settings

SETUP

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Protocol Auto
Visca Address 1
Visca Address Fix OFF
PELCO-P Address 1
PELCO-D Address 0
Baudrate 9600

Return

[↑↓]Select [← →]Change Value
[Menu]OK

13

EXPOSURE: Adjust Exposure setting
COLOR: Adjust color setting

Image: Adjust image setting
Focus: Adjust focus setting
Noise Reduction: Enter into noise reduction

RETURN: Exit menu

[↑↓] Select: for selecting menu
[← →] Change value: to modify parameters

[MENU] OK: Press [MENU] to confirm

1) EXPOSURE SETTINGS

Highlight (EXPOSURE) in the Main Menu and click【MENU】to enter Exposure Settings

MODE: Auto, Manual, Shutter priority, Iris priority and Brightness priority.
EV: On/Off (only available in auto mode)
Compensation level: -7~7 (only available in auto mode when EV is ON)
BLC: ON/OFF for options (only available in auto mode)
Anti-Flicker: OFF/50Hz/60Hz for options (only available in Auto/Iris priority/Brightness priority modes)
Gain limit: 0~15(only available in Auto/ Iris priority /Brightness priority mode)
WDR: Off,1~8

EXPOSURE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Mode Auto

EV OFF
BLC OFF
Flicker 50Hz
G.Limit 3
WDR 5
Return

[↑↓]Select [← →]Change Value

[Menu]OK

CAMERA

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
（Exposure）
（Color）
（Image）
（Focus）
（Noise Reduction）

Return

[↑↓]Select [← →]Change Value

[Menu]OK

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Shutter priority:1/25,1/30,1/50,1/60,1/90,1/100,1/120,1/180,1/250,1/350,1/500,1/1000,1/2000,1/3000,1/4000,1/6000,
1/10000(only available in Manual and Shutter priority mode)
IRIS priority: OFF,F11.0,F9.6,F8.0,F6.8,F5.6,F4.8,F4.0,F3.4,F2.8,F2.4,F2.0,F1.8(only available in Manual and Iris priority
mode)

BRIGHTNESS: 0~23 (only available in Brightness priority mode)
RETURN: Return to the former menu

[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters

[MENU] OK: Press [MENU] to confirm

2) COLOR SETTING
Highlight (COLOR) in the Main Menu and click【MENU】to enter Color Settings.

WB MODE: Auto,3000K,4000K,5000K,6500K,Manual,One Push
RED GAIN: 0~255(only available in Manual mode)

BLUE GAIN: 0~255(only available in Manual mode)
SATURATION: 60%,70%,80%,90%,100%,110%,120%,130%
Hue: 0~14
AWB Sensitivity: high/middle/low
Color Style: Default, style1~4.
Color temp: high/middle/low
RETURN: Return to the former menu

[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters

[MENU] OK: Press [MENU] to confirm

COLOR
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
WB Mode Auto
Saturation 80%

Hue 7

AWB Sensitivity High

Color style Default
Color temp Low
Return

[↑↓]Select [← →]Change Value
[Menu]OK

15

3) IMAGE
Highlight (IMAGE) in the Menu and click【HOME】to enter Image Settings.

Brightness: 0~14
Contrast: 0~14
Sharpness:0~15
Flip-H: On/Off
Flip-V: On/Off
B&W mode: color, black/white
Gamma:default,0.47,0.50,0.52,0.55
DZoom: digital zoom options: On/Off
DCI: Dynamic Contrast: Off,1～8

RETURN: Return to the former menu

[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters

[MENU] OK: Press [MENU] to confirm

4) FOCUS
Move the pointer to the (FOCUS) in the Menu, click the【MENU】and enter the (FOCUS) as follow,

Focus mode: Auto, manual
AF-Zone: Up, middle, down
AF-Sensitivity: High, middle, low

RETURN: Return to the former menu (if it is main menu, means close menu)

[↑↓] Select: for selecting menu

FOCUS
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Focus Mode Auto

AF-Zone Center

AF-Sensitivity Low

Return

[↑↓]Select [← →]Change Value
[Menu]OK

IMAGE
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
Brightness 6
Contrast 8
Sharpness 2

Flip-H OFF

Flip-V OFF

B&W-Mode Color

Gamma Default

DZoom OFF
DCI Close
Return

[↑↓]Select [← →]Change Value
[Menu]OK

16

[← →] Change value: for modify parameters

[MENU] OK: Press [MENU] to confirm

5) NOISE REDUCTION
Move the pointer to the (NOISE REDUCTION) in the Menu,click the【MENU】and enter the (NOISE REDUCTION) as follow,

2D NOISE REDUCTION: Auto, close, 1~7
3D NOISE REDUCTION: Close,1~8
Dynamic Hot Pixel: Close,1~5

RETURN: Return to the former menu

[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters

[MENU] OK: Press [MENU] to confirm

3.2.3 ZOOM

Highlight (ZOOM) in the Main Menu and click【MENU】to enter Zoom Settings.

Zoom speed: Set the zoom speed for remote controller,1~8

Park Set: ON/OFF
Saving Park: YES/NO

RETURN: Return to the former menu

[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters

[MENU] OK: Press [MENU] to confirm

3.2.4 Video Format

Highlight (Video Format) in the Menu and click【MENU】to enter Video Format settings.

Zoom

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Zoom speed 8
Park Set ON
Saving Park？ NO

Return

[↑↓]Select [← →]Change Value

[Menu]OK

NOISE REDUCTION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

NR-2D Auto

NR-3D 5

Dynamic Hot Pixel OFF
Return

[↑↓]Select [← →]Change Value
[Menu]OK

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3.2.5 VERSION

Highlight (VERSION) in the Main Menu and click【MENU】to view Version Information.

MCU Version: Display MCU version information
Camera Version: Display camera version information
AF Version: Display the focus version information

RETURN: Return to the former menu (if it is main menu, means close menu)

[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters

[MENU] OK: Press [MENU] to confirm

3.2.6 RESTORE DEFAULT

Highlight (RESTORE DEFAULT) in the Main Menu and click【MENU】to enter Restore Default Settings.

VERSION
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝
MCU Version 2.0.0.0 2015-12-18
Camera Version 2.0.0.15 2015-12-18
AF Version 2.0.0.6 2015-12-11

Return

[Menu]OK

VIDEO FORMAT
＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

1080P60 1080P50

1080I60 1080I50

1080P30 1080P25

720P60 720P50

720P30 720P25

1080P59.94
1080I59.94

1080P29.97
720P59.94

720P29.97

Return

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Restore default: options: yes/no
RETURN: Return to the former menu (if it is main menu, means close menu)

[↑↓] Select: for selecting menu
[← →] Change value: for modify parameters

[MENU] OK: Press [MENU] to confirm

4. Network Connection

4.1 Connection Mode

Direct connection: Connect the camera directly to the computer by using an ethernet cable.
Internet connection mode: Connect the camera and computer to a router or switch and access via the local area
network (LAN).

Note: Ensure power and network connections are secured to prevent video issues caused by poor connection
quality.

The computer must be on the same subnet as the camera to connect successfully. The device will not be accessible
otherwise. The camera default IP address is 192.168.5.163, therefore the computer must be connected to the 192.168.5.x
subnet.

To connect to the camera open the Local Area Connection Properties on the computer.
For Windows users right-click on the internet connection in the lower right corner of the desktop.

Select “Open Network & Internet Settings”.
Select “Change Adapter Options”.
Right-click on your connection (Wi-Fi or Ethernet) and select “Properties”.
Select “Internet protocol version 4 (TCP/IPv4” as shown below and click “Properties”.

RESTORE DEFAULT

＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝

Restore Default? NO

Return

[↑↓]Select [← →]Change Value
[Menu]OK

19

For the following steps refer to the diagram below.
Click on the bubble for “Use the following IP address”
In the IP address field enter a non-conflicting IP address on the same subnet as the camera. If there is another device with

the same IP address you will not be able to connect. In the example below we are using 192.168.5.200
In the Subnet mask field enter 255.255.255.0
In the Default gateway field type 192.168.5.1
You can leave the DNS fields blank.
Click OK to apply your settings.
NOTE: When you are finished configuring the camera you will need to return to this screen and click the bubbles for

“Obtain an IP address automatically” and “Obtain DNS server automatically” to restore internet connectivity to your

computer. Also make sure to reconnect any ethernet cables you may have unplugged.

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4.2.1 Web client

1) Web client

Input the IP address 192.168.5.163 of the device in the address filed of browser and click Enter button to access Web
Client login page as pic 4.2.2.

If logging in as administrator (Default: Username – admin / Password – admin), users can preview and set
configuration in the Web Client. If logging in as a normal user (Default Username/Password: user1 or user2), users can
only preview and log out; no option for configuration.

21

Pic 4.2.2 Network log in

NOTE: Supported Browsers for WebGUI access include Chrome, Firefox, and Safari.

4.2.2 Preview

After login you will be taken to the default video preview interface. User can control the zoom, focus, snapshot, enlarge, full
screen and position 0 preset set operations etc.

4.2.4 Configuration

Click Configuration to access the device parameters setting page.

Menu

Explanation

Local configure

Including video preview mode, record video packing time, record video storage route settings

etc.

Audio configure

Including audio compressing format, sampling frequency, sampling precision, compressing

code rate settings etc.

Video configure

Including video encoding, video parameters, character-overlapping, character size, video output

setting etc.

Network configure

Including basic parameters, Ethernet, DNS, wireless network setting etc.

Pan Tilt configure

Including basic parameters, system parameters setting etc.

Platform access

configure

Including ONVIF docking switch

System configure

Including equipment property, system time, user management, version update, Reset, Reboot

device settings etc.

1)Local configure
a) Video Preview Mode: user can choose real-time priority or fluency priority. The delay will be small when under

real time priority mode and fluency will be good when under fluency priority mode. Setting based on the user need (Default

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value: real time normal (2), real time best (1), fluency normal (3), fluency good (4) and fluency best (5))

b) Recording video packing time(minute): Set recording video packing time (default is 10, range from 1~120
minutes)

c) Recording/Snapshot file storage route: Set local recording video/snapshot file storage route.(Default
D:\MyIPCam\)

d) Click the Save button to make settings effective.

2)Audio Configuration

a) Switch: Choose to enable the audio or not.

b) Compressing format: Set audio compressing format and the device will reboot automatically after change

(default MP3, PCM, AAC optional)

c) Sampling frequency: Set sampling frequency and the device will reboot automatically after change (default

44100,16000,32000 and 48000 optional)

d Sampling precision: Set sampling precision (default 16bits)

e) Compressing code rate: Set audio compressing code rate (default 64bits, 32,48,96,128bits optional)
f) Click “Save” button and the settings become effective when noting “Saved successfully”

4.2.5 Video configuration

1) Video encoding

a) Code stream: It will call different code stream when setting different video output format. (Main stream and Secondary

stream)
b) Compressing format: Set video compressing format and the device will reboot automatically (Main/Second code
stream default H.264, H.265 optional))
c) Video size: set resolution, then device will restart automatically (Main stream default 1920*1080,1280*720 optional,
Secondary stream default 640 * 320, 320 * 180,1280 * 720 , 1920*1080 optional).
d) Stream Rate control: Set rate control mode, then device will restart automatically (Primary / secondary stream default
variable bit rate, fixed rate is for option).
e) Image quality: Set image quality(default for Primary stream is better image, secondary stream default is bad image.
Best, better, good, bad, worse, worst for optional).
f) Rate (Kb / s): Set the video bit rate (main stream default 4096Kb / s, 64-12288Kb / s optional; secondary stream default
1024Kb / s, 64-10240Kb / s optional).
g) Frame rate (F / S): Set the video frame rate (primary / secondary stream default 25F / S, primary stream 5-30F/S
optional, secondary stream 5-30F / S optional ).
h) Keyframe interval: Set the key frame interval (primary / secondary stream default 75F, primary / stream 1-300F
optional. secondary stream 1-150F optional).
i) Name of Stream: User can revise the name of stream when obtaining RTSP or RTMP stream; main stream (default
live/av0), secondary stream (default live/av1). Note: usually remain the live and revise the parts thereafter.

j) Click on the "Save" button to display the "Save successful" message, then set is to take effect.

2)Flow Post

a) Switch: To turn on or off the main / secondary stream.
b) Protocol: primary / secondary stream are both use RTMP protocol.
c) Host Port: server port number (default 1935,0-65535 optional)
d) Host Address: server IP addresses (default 192.168.5.11)
e) Flow Name: choose a different stream name (live / av0, live / av1 optional).
f) User: Set the username.
g) Password: Set the password.

h) Click on the "Save" button to display the "Save successful" message, then set is to take effect.

3)Video Parameters
Focus:

Focus Mode: set the focus mode (the default auto, manual optional)
Focus range: set the focus range (the default middle, the upper and lower optional)

23

Focus Sensitivity: Set the focus sensitivity (default is low, high, medium optional)

a) Exposure:

Exposure Mode: Set the exposure mode (the default automatic, manual, shutter priority, aperture priority, Brightness priority
optional)
Exposure compensation: Exposure compensation setting is active when it is auto status (default is off).
Exposure compensation value: Set the exposure compensation value, valid when it is set for auto (default 0, -7 to 7
optional).
BLC: Set back light compensation, valid when it is auto status (default is off).
Anti-flicker: Set up anti-flicker mode, valid when status of automatic, aperture or brightness priority (default 50Hz, closed,
60Hz optional).
Gain limit: set the gain limits, auto, active when it is status of aperture or brightness priority (default 3,0-15 optional).

b) Dynamic range: set the dynamic range (default 5, Off, 0-8 optional).
c) Shutter speed: active when it is status of manual or shutter-priority (default 1/100，1/25, 1/30, 1/50, 1/60, 1/90, 1/100,

1/120, 1/180, 1/250, 1/350, 1/500, 1/1000, 1/2000, 1/3000, 1/4000, 1/6000, 1/10000 optional).
d) Aperture value: Set the aperture value, active when it is status of manual or aperture-priority(default F1.8, closed, F11,
F9.6, F8.0, F6.8, F5.6, F4.8, F4.0, F3.4, F2.8, F2.4, F2.0, F1.8 optional).

e) Brightness: Set the brightness value, active when it is a state of brightness priority (default 7,0-23 optional).

f) Color:

White balance modes: Set the white balance mode (the default automatic, 3000K,4000K,5000K,6500K,
manual, One-push optional). Note: Click the “Correction” button when selected the One-push white balance mode.
Red Gain: Set the red gain, effective when it is manual (default 255,0-255 optional).
Blue Gain: Sets the Blue gain, effective when it is manual (default 199,0-255 optional).
Saturation: Set the saturation (default 80%, 60%, 70%, 80%, 90%, 100%, 110%, 120%, 130%, optional).
Color: Set the chrome (default 7,0-14 optional).
Auto white balance Sensitivity: Sensitivity Auto white balance settings (default is low, high, medium
optional).
Red Gain. Set Red Gain. Only effective when white balance mode is manual (default 255, 0~255 optional)
Blue Gain. Set Blue Gain. Only effective when white balance mode is manual (default 255, 0~255 optional)

g) Image:

Brightness: Set the brightness (default 6,0-14 optional).
Contrast: set the contrast (default 8,0-14 optional).
Sharpness: Sets the sharpness value (default 7,0-15 optional).
Black and white mode: Set black and white mode (default color, black/white optional).
Gamma: Gamma value setting (default, 0.45,0.50,0.52,0.55 optional).
Flip Horizontal: Set Flip Horizontal (default Off, On optional).
Flip Vertical: Set vertical flip (default Off, On optional).

h) Noise Reduction:

2D Noise Reduction: Set 2D noise reduction level (default Auto, 1-7 and Off optional).
3D Noise Reduction: Set 3D noise reduction level (default 5,1-8 and Off optional).
Dynamic dead pixel correction: Set Dynamic dead pixel correction (default Off,1-8 optional).
Note: Click the “Refresh” to make revision of the a,b,c,d values become effective in the video.

1) Character-Overlapping
a) Display date and time: Set whether to display the time and date (default display).

B) Show Title: Set whether to display the title (default display).
C) Time font color: Set the time and date font color (default white, black, yellow, red, blue optional).
D) Title font color: Set the title font color (default white, black, yellow, red, blue optional).
E) Moving characters: Set the date, time and title display position, click on the "up, down, left, right" buttons to
move the corresponding character position.
F) Title Content: Set title content (default CAMERA1).
G) Time Content: Set time content (default 1970/01/10 05:36:00)
H) Click on the "Save" button and display the "Save successful" message, then valid

2) Character Size
a) Main stream character size: Set the character size of the display, the device will restart

automatically after changed and saved (default 24,24,16 optional)
b) Secondary stream character size: Set the character size of the display, the device will restart automatically after changed
and saved(default 16,24,16 optional)
Click on the "Save" button to display "Parameter saved successfully" message, set to take effect

3) Video output
a) Output Format: Set the video output format (default

24

1080P60,1080P50,1080P30,1080P25,1080I60,1080I50,720P60,720P50,720P30,720P25,1080P59.94,1080I59.94,1080P

29.97,720P59.94,720P29.97 optional).
b) Click on the "Save" button to display the "Save successful" message, then valid.
Note: Model S-S20/T20 support up to P30 video formats.

4.2.6 Network configuration

1）Network port
a) Data port: set the data port, the device will restart automatically after changed (default 3000,0-65535 optional).
b) Web Port: Set Web port, the device will restart automatically after changed (default is 80,0-65535 is optional).
c) Onvif Port: Set Onvif port, the device will restart automatically after changed (default 2000,0-65535 optional).
d) Soap Port: Set Soap port (default 1936,0-65535 optional).
e) RTMP Port: Set RTMP port (default 1935,0-65535 optional).
f) RTSP Port: Set RTSP port, the device will restart automatically after changed (default 554,0-65535 optional).
g) Visca Port: Set Visca port, the device will restart automatically after changed (default 3001,0-65535 optional).

Click on the "Save" button to display the "Save successful" message, then valid.

2)Ethernet parameters
a) DHCP: Set whether to open to obtain IP automatically. The machine will restart automatically after change (off by default)
b) IP Address: Set the IP address, the device will restart automatically after changes (default 192.168.5.163).
c) Note: Here is the IP address of the web page of the sign-in address
d) Subnet Mask: Set the subnet mask (default 255.255.5.0).
e) Default Gateway: Set the default gateway (default 0.0.0.0).
f) Physical Address: Set the physical address (the parameter is read-only but can not be modified).

Click on the "Save" button to display the "Save successfully" message, then the set is to take effect (Note: To prevent IP
conflicts When modify ).

3)DNS parameters
a) Preferred DNS server: set the preferred DNS server. (Default 0.0.0.0).
b) Alternate DNS server: Alternate DNS server settings. (Default 0.0.0.0).
c) Click on the "Save" button to display the "Save successfully" message, then the set is to take effect.

4)GB28181
a) Enable/disable GB28181
b) Time Synchronization: whether synchronization time is set, you can check
c) Stream Type: stream type setting (the default main stream, secondary stream optional)
d) Sign effective time (in seconds): 3600 Range 5-65535
e) Heartbeat time (seconds): 60 Range 1-65535
f) Register ID: 34020000001320000001
g) Register Username: IPC
h) Register Password: 12345678
i) Equipment ownership: Users can add their own
j) Administrative regions: Users can add their own
k) Alarm Zone: Users can add their own
l) Equipment installation address: Users can add their own
m) Local SIP Port: 5060 Range 0-65535
n) GB28181 Server Address: IP address of the computer
o) Server SIP Port: 5060 Range 0-65535
p) Server ID: 34020000002000000001
q) Click on the "Save" button to display "Parameter saved successfully" message, set to take effect

4.2.7 System configuration

1)Device Properties
a) Device Name: Set the device name (the default Camera1, user can add their own).
b) Device ID: Set the device ID (default 1, Read-Only).
c) System Language: Set the system language (default Simplified Chinese, English optional).
d) Click on the "Save" button to display the "Save successfully" message, then the set is to take effect.

2)System Time
a) Date Format: Set the date format (YYYY-MM-DD default That year - month - day, MM-DD-YYYY namely Month - Day -

Year, DD-MM-YYYY date - month - year Optional).

25

b) Date separator: set the date separator (default '/','.','-' Optional).
c) Time Zone: Set the time zone (default East eight districts, other time zones optional).
d) Time Type: Set the time types (default 24 hours, optional 12 hours).
e) Time setting: Set time mode (to choose the computer time synchronization, NTP server time synchronization, or set

manually).

f) Computer Time: Set the computer synchronization valid.
g) Set the time manually. Click the calendar icon on the right to set the time manually. Effective when set manually.
h) Update interval: Set the NTP server automatic updated time interval. Valid after setting NTP server synchronization

(default one day, 2-10 days Optional).
i) NTP server address or domain name: Set NTP server address or domain name (default time.nits.gov). Valid after setting
NTP server synchronization.

j) NTP Server Port: Sets the NTP server port (default 123). Valid after setting NTP server synchronization.
k) Save. Click on the "Save" button to display the "Save successfully" message, then the set is to take effect.

3)User Management
a) Select users: Set the user type (the default administrator, Common User 1, Common User 2 optional)
b) Username: set the username (Select User Administrator default admin; select a common user1 default user1; to select a

common user 2 default user2; user can modify their own)
c) Password: Set a password (Select User Administrator default admin; select a common user1 default user1; to select a
common user 2 default user2; user can modify their own).

d) Password confirmation: Confirm the input passwords are the same or not.
e) Click on the "Save" button to display the "Save successfully" message, then the set is to take effect.
Note: Please note the case-sensitivity of the username and password.

If login page by a common user’s name and password, one does not have configuration privileges but can only operate to
preview, playback, logoff.

4)Version upgrade
a) MCU version V2.0.0.0 2015-12-18
b) Camera version V2.0.0.16 2015-12-18
c) Focus version V2.0.0.6 2015-12-11
r) Update file:

Click "Browse ..." installation, to select the upgrade file in the pop-up window.
Click on the "Upgrade" button, the upgrade dialog will appear. the device will reboot automatically after update successfully.
(Note: make sure the power and network are connected during the process or the upgrade will fail)

5)Restore factory setting
a) Click on pop-up "Restore Factory Defaults" button and choose “yes” or “no”, then the device will restart automatically and

restore factory setting.

6) Reboot
a) Click on the pop-up "Reboot" button and choose “yes” or “no”, then the device will restart automatically

4.2.8 Logout

Click pop-up “logout” window and choose “yes” or “no”, to choose to logout the present page and return to the user login
page。

5 Serial communication control

Under common working condition, the camera could be controlled through RS232/RS485 interface
(VISCA),RS232C serial parameter are as follows:

Baud rate: 2400/4800/9600/115200 bits / sec; Start bit: 1; data bits: 8; Stop bit: 1; Parity: None.
After power on, the camera first go left, then back to the middle position. Self-test is finished after the zoom moved to the
farthest and then back to the nearest position. If the camera saved 0 preset before, it will be back to that position after
initialization. At this point, the user can control the camera by the serial commands.

26

5.1 VISCA protocol list

5.1.1 Camera return command (Correct)

Ack/Completion Message

Command packet

Note

ACK

z0 41 FF

Returned when the command is accepted.

Completion

z0 51 FF

Returned when the command has been executed.

z = camera address + 8

5.1.2 Camera return command (Wrong)

Error Messages

Command packet

Note

Syntax Error

z0 60 02 FF

Returned when the command format is different or when a
command with illegal command parameters is accepted

Command Not Executable

z0 61 41 FF

Returned when a command cannot be executed due to
current conditions. For example, when commands
controlling the focus manually are received during auto
focus.

5.1.2 Camera control command

Command

Function

Command packet

Note

AddressSet

Broadcast

88 30 01 FF

Address setting

IF_Clear

Broadcast

88 01 00 01 FF

I/F Clear

CommandCancel

8x 21 FF

CAM_Power
On

8x 01 04 00 02 FF

Power ON/OFF
Off

8x 01 04 00 03 FF

CAM_Zoom

Stop

8x 01 04 07 00 FF

Tele(Standard)

8x 01 04 07 02 FF

Wide(Standard)

8x 01 04 07 03 FF

Tele(Variable)

8x 01 04 07 2p FF

p = 0(low) - 7(high)
Wide(Variable)

8x 01 04 07 3p FF

Direct

8x 01 04 47 0p 0q 0r 0s FF

pqrs: Zoom Position

CAM _Focus

Stop

8x 01 04 08 00 FF

Far(Standard)

8x 01 04 08 02 FF

Near(Standard)

8x 01 04 08 2p FF

Far(Variable)

8x 01 04 08 3p FF

p = 0(low) - 7(high)
Near (Variable)

8x 01 04 08 03 FF

Direct

8x 01 04 48 0p 0q 0r 0s FF

pqrs: Focus Position

Auto Focus

8x 01 04 38 02 FF

Manual Focus

8x 01 04 38 03 FF

CAM _Zoom Focus

Direct

8x 01 04 47 0p 0q 0r 0s
0t 0u 0v 0w FF

pqrs: Zoom Position
tuvw: Focus Position

27

CAM_WB

Auto

8x 01 04 35 00 FF

3000K

8x 01 04 35 01 FF

4000k

8x 01 04 35 02 FF

One Push mode

8x 01 04 35 03 FF

5000k

8x 01 04 35 04 FF

Manual

8x 01 04 35 05 FF

6500k

8x 01 04 35 06 FF

CAM _RGain

Reset

8x 01 04 03 00 FF

Manual Control of R Gain
Up

8x 01 04 03 02 FF

Down

8x 01 04 03 03 FF

Direct

8x 01 04 43 00 00 0p 0q FF

pq: R Gain

CAM_ Bgain

Reset

8x 01 04 04 00 FF

Manual Control of B Gain
Up

8x 01 04 04 02 FF

Down

8x 01 04 04 03 FF

Direct

8x 01 04 44 00 00 0p 0q FF

pq: B Gain

CAM_AE

Full Auto

8x 01 04 39 00 FF

Automatic Exposure mode

Manual

8x 01 04 39 03 FF

Manual Control mode

Shutter priority

8x 01 04 39 0A FF

Shutter Priority Automatic Exposure
mode

Iris priority

8x 01 04 39 0B FF

Iris Priority Automatic Exposure mode

Bright

8x 01 04 39 0D FF

Bright mode

CAM_Shutter

Reset

8x 01 04 0A 00 FF

Shutter Setting
Up

8x 01 04 0A 02 FF

Down

8x 01 04 0A 03 FF

Direct

8x 01 04 4A 00 00 0p 0q FF

pq: Shutter Position

CAM_Iris

Reset

8x 01 04 0B 00 FF

Iris Setting
Up

8x 01 04 0B 02 FF

Down

8x 01 04 0B 03 FF

Direct

8x 01 04 4B 00 00 0p 0q FF

pq: Iris Position

CAM_Gain

Reset

8x 01 04 0C 00 FF

Gain Setting
Up

8x 01 04 0C 02 FF

Down

8x 01 04 0C 03 FF

Direct

8x 01 04 0C 00 00 0p 0q FF

pq: Gain Positon

CAM_Bright

Reset

8x 01 04 0D 00 FF

Bright Setting
Up

8x 01 04 0D 02 FF

Down

8x 01 04 0D 03 FF

Direct

8x 01 04 4D 00 00 0p 0q FF

pq: Bright Positon

CAM_ExpComp

On

8x 01 04 3E 02 FF

Exposure Compensation ON/OFF
Off

8x 01 04 3E 03 FF

Reset

8x 01 04 0E 00 FF

Exposure Compensation Amount
Setting

Up

8x 01 04 0E 02 FF

Down

8x 01 04 0E 03 FF

Direct

8x 01 04 4E 00 00 0p 0q FF

pq: ExpComp Position

28

CAM_Back Light
On

8x 01 04 33 02 FF

Back Light
Compensation

Off

8x 01 04 33 03 FF

CAM_NR（2D）

8x 01 04 53 0p FF

P=0-7 0:OFF

CAM_NR（3D）

8x 01 04 54 0p FF

P=0-8 0:OFF

CAM_Gamma

8x 01 04 5B 0p FF

p = 0 – 4
0：Default
1：0.47
2：0.50
3：0.52
4：0.55

CAM_Flicker
8x 01 04 23 00 FF

OFF

8x 01 04 23 01 FF

50HZ

8x 01 04 23 02 FF

60HZ

CAM_Aperture

Reset

8x 01 04 02 00 FF

Aperture Control
Up

8x 01 04 02 02 FF

Down

8x 01 04 02 03 FF

Direct

8x 01 04 42 00 00 0p 0q FF

pq: Aperture Gain

CAM_Memory
Reset

8x 01 04 3F 00 0p FF

p: Memory Number(=0 to 254)
Corresponds to 0 to 9 on the Remote
Commander

Set

8x 01 04 3F 01 0p FF

Recall

8x 01 04 3F 02 0p FF

CAM_LR_Reverse
On

8x 01 04 61 02 FF

Image Flip Horizontal ON/OFF
Off

8x 01 04 61 03 FF

CAM_PictureFlip
On

8x 01 04 66 02 FF

Image Flip Vertical ON/OFF
Off

8x 01 04 66 03 FF

CAM_ColorSaturati
on

Direct

8x 01 04 49 00 00 00 0p FF

P=0-7
0:60%
1:70%
2:80%
3:90%
4:100%
5:110%
6:120%
7:130%

CAM_IDWrite

8x 01 04 22 0p 0q 0r 0s FF

pqrs: Camera ID (=0000 to FFFF)

SYS_Menu
ON

8x 01 04 06 06 02 FF

Turn on the menu screen

OFF

8x 01 04 06 06 03 FF

Turn off the menu screen

IR_Receive
ON

8x 01 06 08 02 FF

IR(remote commander)receive On/Off
OFF

8x 01 06 08 03 FF

IR_ReceiveReturn
On

8x 01 7D 01 03 00 00 FF

IR(remote commander)receive
message via the VISCA
communication ON/OFF

Off

8x 01 7D 01 13 00 00 FF
CAM_SettingReset

Reset

8x 01 04 A0 10 FF

Reset Factory Setting

CAM_Brightness

Direct

8x 01 04 A1 00 00 0p 0q FF

pq: Brightness Position

29

CAM_Contrast

Direct

8x 01 04 A2 00 00 0p 0q FF

pq: Contrast Position

CAM_Flip

OFF

8x 01 04 A4 00 FF

Single Command For Video Flip

Flip-H

8x 01 04 A4 01 FF

Flip-V

8x 01 04 A4 02 FF

Flip-HV

8x 01 04 A4 03 FF

CAM_VideoSystem

Set camera video
system

8x 01 06 35 00 0p FF

P: 0~E Video format
0:1080P60
1:1080P50
2:1080i60
3:1080i50
4:720P60
5:720P50
6:1080P30
7:1080P25
8:720P30
9:720P25
A：1080P59.94
B：1080i59.94
C：720P59.94
D：1080P29.97
E：720P29.97

Pan_tilt Drive

Up

8x 01 06 01 VV WW 03 01 FF

VV: Pan speed 0x01 (low speed) to
0x18 (high speed)
WW: Tilt speed 0x01 (low speed) to
0x14 (high speed)
YYYY: Pan Position
ZZZZ: Tilt Position

Down

8x 01 06 01 VV WW 03 02 FF

Left

8x 01 06 01 VV WW 01 03 FF

Right

8x 01 06 01 VV WW 02 03 FF

Upleft

8x 01 06 01 VV WW 01 01 FF

Upright

8x 01 06 01 VV WW 02 01 FF

DownLeft

8x 01 06 01 VV WW 01 02 FF

DownRight

8x 01 06 01 VV WW 02 02 FF

Stop

8x 01 06 01 VV WW 03 03 FF

AbsolutePosition

8x 01 06 02 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

RelativePosition

8x 01 06 03 VV WW
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

Home

8x 01 06 04 FF

Reset

8x 01 06 05 FF

Pan-tilt LimitSet
Set

8x 01 06 07 00 0W
0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

W:1 UpRight 0:DownLeft
YYYY: Pan Limit Position(TBD)
ZZZZ: Tilt Limit Position(TBD)

Clear

8x 01 06 07 01 0W
07 0F 0F 0F 07 0F 0F 0F FF

30

5.1.3 Inquiry command

Command

Function

Command packet

Note

CAM_PowerInq

8x 09 04 00 FF

y0 50 02 FF

On

y0 50 03 FF

Off(Standby)

CAM_ZoomPosInq

8x 09 04 47 FF

y0 50 0p 0q 0r 0s FF

pqrs: Zoom Position

CAM_FocusAFModeInq

8x 09 04 38 FF

y0 50 02 FF

Auto Focus

y0 50 03 FF

Manual Focus

CAM_FocusPosInq

8x 09 04 48 FF

y0 50 0p 0q 0r 0s FF

pqrs: Focus Position

CAM_WBModeInq

8x 09 04 35 FF

y0 50 00 FF

Auto

y0 50 01 FF

3000K

y0 50 02 FF

4000K

y0 50 03 FF

One Push Mode

y0 50 04 FF

5000K

y0 50 05 FF

Manual

y0 50 00 FF

6500K

CAM_RGainInq

8x 09 04 43 FF

y0 50 00 00 0p 0q FF

pq: R Gain

CAM_BGainInq

8x 09 04 44 FF

y0 50 00 00 0p 0q FF

pq: B Gain

CAM_AEModeInq

8x 09 04 39 FF
y0 50 00 FF

Full Auto

y0 50 03 FF

Manual

y0 50 0A FF

Shutter priority

y0 50 0B FF

Iris priority

y0 50 0D FF

Bright

CAM_ShutterPosInq

8x 09 04 4A FF

y0 50 00 00 0p 0q FF

pq: Shutter Position

CAM_IrisPosInq

8x 09 04 4B FF

y0 50 00 00 0p 0q FF

pq: Iris Position

CAM_ BrightPosiInq

8x 09 04 4D FF

y0 50 00 00 0p 0q FF

pq: Bright Position

CAM_ExpCompModeInq

8x 09 04 3E FF

y0 50 02 FF

On

y0 50 03 FF

Off

CAM_ExpCompPosInq

8x 09 04 4E FF

y0 50 00 00 0p 0q FF

pq: ExpComp Position

CAM_BacklightModeInq

8x 09 04 33 FF
y0 50 02 FF

On

y0 50 03 FF

Off

CAM_NRLevel(2D) Inq

8x 09 04 53 FF

y0 50 0p FF

P: 2DNRLevel

CAM_NRLevel(3D) Inq

8x 09 04 54 FF

y0 50 0p FF

P:3D NRLevel

CAM_FlickerModeInq

8x 09 04 55 FF

y0 50 0p FF

p: Flicker Settings(0: OFF, 1:
50Hz, 2: 60Hz)

CAM_ApertureInq

8x 09 04 42 FF

y0 50 00 00 0p 0q FF

pq: Aperture Gain

CAM_PictureEffectModeInq

8x 09 04 63 FF

y0 50 00 FF

Off

y0 50 04 FF

B&W

CAM_MemoryInq

8x 09 04 3F FF

y0 50 0p FF

p: Memory number last
operated.

SYS_MenuModeInq

8x 09 06 06 FF
y0 50 02 FF

On

y0 50 03 FF

Off

CAM_LR_ReverseInq

8x 09 04 61 FF
y0 50 02 FF

On

y0 50 03 FF

Off

IR_ReceiveReturn

y0 07 7D 01 04 00 FF

Power ON/OFF

y0 07 7D 01 04 07 FF

Zoom tele/wide

y0 07 7D 01 04 38 FF

AF ON/OFF

y0 07 7D 01 04 33 FF

Camera _Backlight

y0 07 7D 01 04 3F FF

Camera _Memery

y0 07 7D 01 06 01 FF

Pan_titleDriver

CAM_PictureFlipInq

8x 09 04 66 FF
y0 50 02 FF

On

y0 50 03 FF

Off

CAM_ColorSaturationInq

8x 09 04 49 FF

y0 50 00 00 00 0p FF

p: Color Gain setting 0h (60%) to
Eh (130%)

CAM_IDInq

8x 09 04 22 FF

y0 50 0p FF

p: Gamma ID

IR_ReceiveInq

8x 09 06 08 FF
y0 50 02 FF

On

y0 50 03 FF

Off

CAM_BrightnessInq

8x 09 04 A1 FF

y0 50 00 00 0p 0q FF

pq: Brightness Position

CAM_ContrastInq

8x 09 04 A2 FF

y0 50 00 00 0p 0q FF

pq: Contrast Position

CAM_FlipInq

8x 09 04 A4 FF

y0 50 00 FF

Off

y0 50 01 FF

Flip-H

31

y0 50 02 FF

Flip-V

y0 50 03 FF

Flip-HV

CAM_GammaInq

8x 09 04 5B FF

y0 50 0p FF

p: Gamma setting

CAM_VersionInq

8x 09 00 02 FF

y0 50 ab cd
mn pq rs tu vw FF

ab cd : vender ID ( 0220 )
mn pq : model ID ST ( 0950 )

U3（3950）

rs tu : ARM Version

vw : reserve

VideoSystemInq

8x 09 06 23 FF

y0 50 0p FF

P: 0~E Video format
0:1080P60
1:1080P50
2:1080i60
3:1080i50
4:720P60
5:720P50
6:1080P30
7:1080P25
8:720P30
9:720P25
A：1080P59.94

B：1080i59.94
C：720P59.94
D：1080P29.97
E：720P29.97

Pan-tiltMaxSpeedInq

8x 09 06 11 FF

y0 50 ww zz FF

ww: Pan Max Speed
zz: Tilt Max Speed

Pan-tiltPosInq

8x 09 06 12 FF

y0 50 0w 0w 0w 0w
0z 0z 0z 0z FF

wwww: Pan Position
zzzz: Tilt Position

Note:

[X] in the above table indicates the camera address to be operated,【y】=【x + 8】.

Function

Byte1

Byte2

Byte3

Byte4

Byte5

Byte6

Byte7

Up

0xFF

Address

0x00

0x08

Pan Speed

Tilt Speed

SUM

Down

0xFF

Address

0x00

0x10

Pan Speed

Tilt Speed

SUM

Left

0xFF

Address

0x00

0x04

Pan Speed

Tilt Speed

SUM

Right

0xFF

Address

0x00

0x02

Pan Speed

Tilt Speed

SUM

Upleft

0xFF

Address

0x00

0x0C

Pan Speed

Tilt Speed

SUM

Upright

0xFF

Address

0x00

0x0A

Pan Speed

Tilt Speed

SUM

DownLeft

0xFF

Address

0x00

0x14

Pan Speed

Tilt Speed

SUM

DownRight

0xFF

Address

0x00

0x12

Pan Speed

Tilt Speed

SUM

Zoom In

0xFF

Address

0x00

0x20

0x00

0x00

SUM

Zoom Out

0xFF

Address

0x00

0x40

0x00

0x00

SUM

Focus Far

0xFF

Address

0x00

0x80

0x00

0x00

SUM

Focus Near

0xFF

Address

0x01

0x00

0x00

0x00

SUM

Set Preset

0xFF

Address

0x00

0x03

0x00

Preset ID

SUM

Clear Preset

0xFF

Address

0x00

0x05

0x00

Preset ID

SUM

Call Preset

0xFF

Address

0x00

0x07

0x00

Preset ID

SUM

Query Pan

0xFF

Address

0x00

0x51

0x00

0x00

SUM

32

5.2 Pelco-D protocol command list

5.3 Pelco-P protocol command lis

Function

Byte1

Byte2

Byte3

Byte4

Byte5

Byte6

Byte7

Byte8

Up

0xA0

Address

0x00

0x08

Pan Speed

Tilt Speed

0xAF

XOR

Down

0xA0

Address

0x00

0x10

Pan Speed

Tilt Speed

0xAF

XOR

Left

0xA0

Address

0x00

0x04

Pan Speed

Tilt Speed

0xAF

XOR

Right

0xA0

Address

0x00

0x02

Pan Speed

Tilt Speed

0xAF

XOR

Upleft

0xA0

Address

0x00

0x0C

Pan Speed

Tilt Speed

0xAF

XOR

Upright

0xA0

Address

0x00

0x0A

Pan Speed

Tilt Speed

0xAF

XOR

DownLeft

0xA0

Address

0x00

0x14

Pan Speed

Tilt Speed

0xAF

XOR

DownRight

0xA0

Address

0x00

0x12

Pan Speed

Tilt Speed

0xAF

XOR

Zoom In

0xA0

Address

0x00

0x20

0x00

0x00

0xAF

XOR

Zoom Out

0xA0

Address

0x00

0x40

0x00

0x00

0xAF

XOR

Focus Far

0xA0

Address

0x01

0x00

0x00

0x00

0xAF

XOR

Focus Near

0xA0

Address

0x02

0x00

0x00

0x00

0xAF

XOR

Set Preset

0xA0

Address

0x00

0x03

0x00

Preset ID

0xAF

XOR

Clear Preset

0xA0

Address

0x00

0x05

0x00

Preset ID

0xAF

XOR

Call Preset

0xA0

Address

0x00

0x07

0x00

Preset ID

0xAF

XOR

Query Pan
Position

0xA0

Address

0x00

0x51

0x00

0x00

0xAF

XOR

Query Pan
Position
Response

0xA0

Address

0x00

0x59

Value High
Byte

Value Low
Byte

0xAF

XOR
Query Tilt Position

0xA0

Address

0x00

0x53

0x00

0x00

0xAF

XOR

Query Tilt Position
Response

0xA0

Address

0x00

0x5B

Value High
Byte

Value Low
Byte

0xAF

XOR
Query Zoom

0xA0

Address

0x00

0x55

0x00

0x00

0xAF

XOR

Position

Query Pan
Position
Response

0xFF

Address

0x00

0x59

Value High
Byte

Value Low
Byte

SUM
Query Tilt Position

0xFF

Address

0x00

0x53

0x00

0x00

SUM

Query Tilt Position
Response

0xFF

Address

0x00

0x5B

Value High
Byte

Value Low
Byte

SUM

Query Zoom
Position

0xFF

Address

0x00

0x55

0x00

0x00

SUM

Query Zoom
Position
Response

0xFF

Address

0x00

0x5D

Value High
Byte

Value Low
Byte

SUM

33

Position

Query Zoom
Position
Response

0xA0

Address

0x00

0x5D

Value High
Byte

Value Low
Byte

0xAF

XOR

6 Camera Maintenance and Troubleshooting

6.1 Camera Maintenance

1)If camera is not used for long time, please turn off power adapter switch and AC plug.

2)Use soft cloth or tissue to clean the camera cover.

3)Use soft cloth to clean the lens; Use neuter cleanser if bad smeared. No use strong or corrosive cleanser or corrosive
cleanser avoiding scuffing.

6. Maintenance and Troubleshooting

6.1 Maintenance

1) Power off the camera and disconnect the power adapter if it’s not in use for long periods
of time.

2) Use a soft cloth or tissue to clean the camera cover.

3) Wipe it with a soft, dry cloth when cleaning the camera lens. Wipe it gently with a mild
detergent if needed. Do not use strong or corrosive detergents to avoid scratching the lens
and affecting the video quality.

34

6.2 Troubleshooting

1) No video output­ Check whether the camera power supply is connected, the voltage is normal, and the power indicator is lit.

Check whether the camera performed a self-test after restart.
Check whether the bottom of the DIP switch is the normal operating mode
Verify that output cable and display monitor are working properly.

2) Image cuts out-

Verify that output cable and video display are working properly.

3) Image distorts when camera is moving­ Check whether the camera installation position is solid

Check whether there is machinery or objects nearby that could be transmitting vibration to the camera.

4) Remote control does not work­ Verify remote control address is set to 1

Check remote control batteries
Verify the camera is in the normal operating mode
Verify the OSD has been exited. Camera cannot be controlled while the menu is being displayed.

5) Serial port not working-

Verify that camera serial device protocol, baud rate, address is correct
Check whether the control cable is connected properly
Check whether the camera working mode is the normal operating mode

6) Cannot connect to Web UI

Check whether the camera output is being displayed normally.
Check whether the network cable is connected properly(Ethernet port yellow light flashes to indicate normal network
cable connection)
Verify your computer is connected to the same subnet as the camera

7 Warranty

BZBGEAR wants to assure you peace of mind. All BZBGEAR cameras and camera-related products include our
Stress-Free Three-Year Warranty.

For complete warranty information, please visit BZBGEAR.com/warranty.

For questions, please call 1.888.499.9906 or email [email protected].

35

8 Mission Statement

BZBGEAR manifests from the competitive nature of the audiovisual industry to innovate while keeping the customer in
mind. AV solutions can cost a pretty penny, and new technology only adds to it. We believe everyone deserves to see, hear,
and feel the advancements made in today’s AV world without having to break the bank. BZBGEAR is the solution for small
to medium-sized applications requiring the latest professional products in AV.

We live in a DIY era where resources are abundant on the internet. With that in mind, our team offers system design

consultation and expert tech support seven days a week for the products in our BZBGEAR catalog. You’ll notice

comparably lower prices with BZBGEAR solutions, but the quality of the products is on par with the top brands in the
industry. The unparalleled support from our team is our way of showing we care for every one of our customers. Whether
you’re an integrator, home theater enthusiast, or a do-it-yourselfer, BZBGEAR offers the solutions to allow you to focus on
your project and not your budget.

All the contents in this manual and its copyright are owned by BZBGEAR. No one is allowed to imitate, copy, or translate
this manual without BZBGEAR’s permission. This manual contains no guarantee, standpoint expression or other implies in
any form. Product specification and information in this manual is for reference only and subject to change without notice.

All rights reserved. No reproducing is allowed without acknowledgement.