Crystal Reports Server XI Release 2
Service Pack 5 Release Notes
Crystal Reports Server XI Release 2 Service Pack 5
Copyright
© 2009 SAP® BusinessObjects™. All rights reserved. SAP BusinessObjects and
its logos, BusinessObjects, Crystal Reports®, SAP BusinessObjects Rapid Mart™,
SAP BusinessObjects Data Insight™, SAP BusinessObjects Desktop Intelligence™,
SAP BusinessObjects Rapid Marts®, SAP BusinessObjects Watchlist Security™,
SAP BusinessObjects Web Intelligence®, and Xcelsius® are trademarks or
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companies in the United States and/or other countries. SAP® is a registered
trademark of SAP AG in Germany and/or other countries. All other names
mentioned herein may be trademarks of their respective owners.
2009-05-04
Contents
About this document 5Chapter 1
What's New in Crystal Reports Server XI Release 2 Service Pack 5 7Chapter 2
Introducing new ODBC connectivities.........................................................8
Scheduling a Crystal report using a Siebel data source..............................8
Enhancements.............................................................................................9
Infoview functionality within a frame.......................................................9
Chapter 3
Known Issues in Crystal Reports Server XI Release 2 Service Pack
5 11
Crystal Reports..........................................................................................12
Setting the ForceLargeFont registry key to 1 causes truncation when
exporting to PDF..................................................................................12
Crystal 9 report that contains saved data prompts for parameters......12
Crystal Reports Server..............................................................................12
Oracle ODBC performance issue.........................................................12
Java 1.4 encryption support.................................................................13
Configuring MDAS and search servers for SSL...................................13
Uninstallation issue..............................................................................13
CRS XI R2 SP5 installation is not required if BOE XI R2 SP5 is already
installed................................................................................................14
Business Intelligence Platform...................................................................14
Disabling debug messages in Tomcat..................................................14
WebSphere and BusinessObjects Portlets..........................................14
CMS aborts with an error when adding a user to user groups.............14
Connectivity issues that prevent the CMS from starting......................15
Crystal Reports Server XI Release 2 Service Pack 5 Release Notes 3
Contents
More Information 17Appendix A
4 Crystal Reports Server XI Release 2 Service Pack 5 Release Notes
About this document
1
About this document
1
This document contains the following information about Crystal Reports
Server XI Release 2 Service Pack 5: what's new in this release, and
information about known issues in this release.
Note:
The information provided in Crystal Reports Server XI Release 2 Service
Pack 5 release notes is also applicable for Crystal Reports Server Embedded
XI Release 2 Service Pack 5.
For a complete list of system requirements and supported platforms, see the
platforms.txt file included with the product distribution.
6 Crystal Reports Server XI Release 2 Service Pack 5 Release Notes
What's New in Crystal Reports Server XI Release 2 Service Pack 5
2
What's New in Crystal Reports Server XI Release 2 Service Pack 5
2
Introducing new ODBC connectivities
Introducing new ODBC connectivities
The Data Access layer provides you with a series of new ODBC connectivities
as part of this Service Pack.
Note:
Find more information about supported datasources and configurations in
the technical papers of the BOE Supported Platforms at:http://ser
vice.sap.com/bosap-support
Microsoft Windows
The following middleware and drivers are available for Microsoft Windows
platforms:
• MS SQL Server 2008
Note:
This can work with either MS SQL Server 2008 SNAC or MS SQL Server
2008 ODBC driver.
• Generic ODBC connectivity is implemented with ODBC 2 Level
2-compliant driver
Note:
Generic ODBC connectivity can be configured to use the DataDirect driver
manager.
• HP NeoView 2.3 accessed with HP NeoView ODBC Driver 2.3
• IBM DB2/UDB 9.5 accessed with DB2 Client 9.5
• MySQL AB MySQL 5.0 accessed with MySQL AB ODBC Connector 5.1
• Netezza NPS Server 4.5 accessed with Netezza ODBC Driver 4.5
• Oracle 11g R1 (11.1) accessed with Oracle Net 11g driver
Scheduling a Crystal report using a Siebel data source
In Crystal Reports Server XI Release 2, when you schedule a Crystal report
using a Siebel data source, several new format options are available and
saved with the report instance.
8 Crystal Reports Server XI Release 2 Service Pack 5 Release Notes
What's New in Crystal Reports Server XI Release 2 Service Pack 5
Enhancements
You can:
• Select the Character-separated Values format that places a specified
character between values.
• Specify formatting properties for the report, such as characters for the
separator and delimiter or tab.
• Use the export options that are defined in the report to select the mode.
The new export options for CSV format that have been added to InfoView
and the Central Management Console are:
• Use the export options defined in the report
• Report and page sections:
• Export
• Do not export
• Group sections:
• Export
• Do not export
As of Crystal Reports Server XI Release 2, these options are also available
for the Siebel WebDesktop, including the previous separator and delimiter
options.
2
Enhancements
Infoview functionality within a frame
If a customer's custom web portal contains an embedded HTML iFrame with
the InfoView link in it, InfoView works properly even with the FireFox browser.
Crystal Reports Server XI Release 2 Service Pack 5 Release Notes 9
What's New in Crystal Reports Server XI Release 2 Service Pack 5
Enhancements
2
10 Crystal Reports Server XI Release 2 Service Pack 5 Release Notes
Known Issues in Crystal Reports Server XI Release 2 Service Pack 5
3
Known Issues in Crystal Reports Server XI Release 2 Service Pack 5
3
Crystal Reports
Crystal Reports
Setting the ForceLargeFont registry key to 1 causes truncation when exporting to PDF
When users attempt to export the data in Crystal Reports to PDF, and the
ForceLargeFont registry key is set to 1, the data appears truncated.
When users attempt to export the data in Crystal Reports to PDF without
setting a value for the ForceLargeFont registry key, the font size used to
display data in PDF is different from the font size used to display data in
Crystal Reports.
The “ForceLargerFonts” setting is ignored if "UsePrecisePositioningForText”
is set to 1.
Crystal 9 report that contains saved data prompts for parameters
When users attempt to view a Crystal report using the Windows or Web
Viewer, the viewer prompts for parameters even though the report has saved
data.
Crystal Reports Server
Oracle ODBC performance issue
In most cases, using native Oracle connection ensures faster response times.
However, using a Generic ODBC connection to sort a large recordset by a
timestamp (time, date) may result in even better response time. This is the
case especially if the sort must be applied on many columns.
SAP BusinessObjects recommends to use a Oracle ODBC-based universe
connection if an unitary testing reveals a large gap in performance against
a native Oracle universe connection (through OCI).
12 Crystal Reports Server XI Release 2 Service Pack 5 Release Notes
Known Issues in Crystal Reports Server XI Release 2 Service Pack 5
Crystal Reports Server
Java 1.4 encryption support
Java 1.4 supports only DES encryption type for the service account.
Configuring MDAS and search servers for SSL
When configuring SSL, you must also configure the MDAS and search
servers, in addition to all the steps described in Configuring servers for SSL
section of the BusinessObjects Enterprise XI Release 2 Deployment and
Configuration Guide.
Add a string similar to the one shown below, in CCM for the MDAS, and
search server command line:
-Dbusinessobjects.orb.oci.protocol=ssl
-DcertDir=<CertificateDirectory>
-DtrustedCert=cacert.der
-DsslCert=clientcert.der
-DsslKey=client.key
-Dpassphrase=passphrase.txt
3
where <CertificateDirectory> specifies the directory that contains your
certificates and keys, cacert.der is the trusted certificate file, clientcert.der
is the certificate used by the SDK, client.key is the private key of the SDK
certificate, and passphrase.txt is the passphrase for the private key.
If you are using more than one trusted certificate file, separate the files with
semi-colons (;).
Uninstallation issue
Uninstallation of SP5 deletes the dswsbobjewar.xml file from the location:
C:\Program Files\Business Objects\Tomcat\conf\Catalina\localhost
Workaround: You must manually deploy the dswsbobje.war file to the Tomcat
directory.
Crystal Reports Server XI Release 2 Service Pack 5 Release Notes 13
Known Issues in Crystal Reports Server XI Release 2 Service Pack 5
3
Business Intelligence Platform
CRS XI R2 SP5 installation is not required if BOE XI R2 SP5 is already installed
When CRS XI R2 SP5 installer is launched on the system, which already
has BOE XI R2 SP5, then the setup resumes in the maintenance mode. You
can cancel the setup as SP5 is already installed.
Business Intelligence Platform
Disabling debug messages in Tomcat
To disable debug messages in the Tomcat log files, uncomment the
"com.businessobjects.cmc.SuppressLog4jTraceListener" listener block that
is located in web.xml of jsfadmin.war file.
WebSphere and BusinessObjects Portlets
The combination of WebSphere Portal 6.1, and Internet Explorer is not
supported in BusinessObjects Portlets because of a limitation in both the
platforms. However, URLs in WebSphere Portal 6.1 get longer each time
they are generated, and surpass the IE (6 & 7) URL length limit of 2,048
characters. Other browsers are not affected by this WebSphere Portal 6.1
issue because they support at least 80,000 characters in URLs.
CMS aborts with an error when adding a user to user groups
If DB2 9.5 is used as a back-end repository, and if users are added to the
user groups, CMS displays an error message.
The Crystal Reports Server XI Release 2 DB2 implementation uses stored
procedure for relationship operations. To create a stored procedure, the
BINDADD permission must be granted.
14 Crystal Reports Server XI Release 2 Service Pack 5 Release Notes
Known Issues in Crystal Reports Server XI Release 2 Service Pack 5
Business Intelligence Platform
Connectivity issues that prevent the CMS from starting
When running the CMS on Windows with an Oracle database by using the
Oracle 11g client, and LDAP for Oracle service name resolution, you may
experience connectivity issues that prevent the CMS from starting. This is a
known Oracle client issue. As a workaround, configure the Windows Service
for the CMS to allow the service to interact with a desktop or use a different
Oracle service name resolution method.
3
Crystal Reports Server XI Release 2 Service Pack 5 Release Notes 15
Known Issues in Crystal Reports Server XI Release 2 Service Pack 5
Business Intelligence Platform
3
16 Crystal Reports Server XI Release 2 Service Pack 5 Release Notes
More Information
A
More Information
A
LocationInformation Resource
SAP BusinessObjects product
information
SAP Help Portal
SAP Service Marketplace
http://www.sap.com
Select http://help.sap.com > SAP BusinessObjects.
You can access the most up-to-date documentation covering all SAP BusinessObjects products and their deployment
at the SAP Help Portal. You can download PDF versions
or installable HTML libraries.
Certain guides are stored on the SAP Service Marketplace
and are not available from the SAP Help Portal. These
guides are listed on the Help Portal accompanied by a link
to the SAP Service Marketplace. Customers with a maintenance agreement have an authorized user ID to access
this site. To obtain an ID, contact your customer support
representative.
http://service.sap.com/bosap-support > Documentation
•
Installation guides: https://service.sap.com/bosap-inst
guides
•
Release notes: http://service.sap.com/releasenotes
The SAP Service Marketplace stores certain installation
guides, upgrade and migration guides, deployment guides,
release notes and Supported Platforms documents. Customers with a maintenance agreement have an authorized
user ID to access this site. Contact your customer support
representative to obtain an ID. If you are redirected to the
SAP Service Marketplace from the SAP Help Portal, use
the menu in the navigation pane on the left to locate the
category containing the documentation you want to access.
Developer resources
18 Crystal Reports Server XI Release 2 Service Pack 5 Release Notes
https://boc.sdn.sap.com/
https://www.sdn.sap.com/irj/sdn/businessobjects-sdklibrary
More Information
A
LocationInformation Resource
SAP BusinessObjects articles
on the SAP Community Network
Notes
Forums on the SAP Community Network
Training
Online customer support
https://www.sdn.sap.com/irj/boc/businessobjects-articles
These articles were formerly known as technical papers.
https://service.sap.com/notes
These notes were formerly known as Knowledge Base articles.
https://www.sdn.sap.com/irj/scn/forums
http://www.sap.com/services/education
From traditional classroom learning to targeted e-learning
seminars, we can offer a training package to suit your
learning needs and preferred learning style.
http://service.sap.com/bosap-support
The SAP Support Portal contains information about Customer Support programs and services. It also has links to
a wide range of technical information and downloads.
Customers with a maintenance agreement have an authorized user ID to access this site. To obtain an ID, contact
your customer support representative.
Consulting
http://www.sap.com/services/bysubject/businessobjectscon
sulting
Consultants can accompany you from the initial analysis
stage to the delivery of your deployment project. Expertise
is available in topics such as relational and multidimensional
databases, connectivity, database design tools, and cus
tomized embedding technology.
Crystal Reports Server XI Release 2 Service Pack 5 Release Notes 19
More Information
A
20 Crystal Reports Server XI Release 2 Service Pack 5 Release Notes
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