Business objects CRYSTAL REPORTS EXPLORER XI User Manual

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Crystal Reports Explorer XI
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Crystal Reports Explorer XI
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Overview

Overview
Welcome to Crystal Reports Explorer XI. Crystal Reports Explorer allows users to create and modify reports, design layouts, and perform data analysis using a zero-client interface. This functionality reduces IT reporting backlog by enabling users to create, save, and redistribute personalized report views in BusinessObjects Enterprise.
The notes contained in this document cover important information pertaining to this product release, including installation notes, details regarding issues that are known to exist with this release, and important information for existing customers.
Read this document in its entirety before installing your product.

Documentation update

Setting the BusinessObjects Enterprise environment variables

The script env.sh sets the BusinessObjects Enterprise environment
variables. For more information, see the BusinessObjects Enterprise Installation Guide.
To set up the environment variables, locate the
$BOBJEDIR/setup and source it.

Summary fields

When you add a summary, the summary field is aligned with its default
field.

General

The ordering of fields in the Create Report page may be different from
that specified in the Define Report Data Source page.
It is recommended that you do not use your browser’s Back button. Use
the tabs and control buttons to navigate within your report.
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env.sh script in the
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When creating a filter formula, spaces are required between the
operators and the brackets; otherwise, the filter will not be parsed correctly and will cause errors.
You cannot modify any formula in a report if that report contains one or
more Basic Syntax formulas. The formula editor supports only Crystal Syntax. If you try to modify a report that contains a Basic Syntax formula, an error will be displayed and the report modification session will need to be restarted.
The program incorrectly allows you to add a “Summary of Date” to “Sum”
and “Average” fields. You can click the Add button to add such a summary but nothing happens when you click OK to save the changes and close the dialog.
When you create a report in Crystal Reports Explorer, if you attempt to
browse a field before you have added a field to the report and have selected the report tab, the connection will fail. An error message will appear saying, “Failed to get data source.”

Shortcut menus

The shortcut menus in the Report tab and in the separate View window
may not work as expected.
When a database field is added to a report, the “Can Grow” flag is set by default. This means that if the contents of the field do not fit within the default boundary, or the boundary set in the Design tab, the height of the boundary will increase to accommodate the contents of the field.
Crystal Reports Explorer XI
Shortcut menus
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Report Viewer

When you open a report via the Report tab, it will refresh. If the report
contains parameters that need prompting, they will prompt now. You can choose to use a cascading list of values. Subsequent parameter changes must be performed by selecting Report Parameters from the toolbar. If you used a cascading list of values, you will need to manually type in the new parameter values.

Report Application Server

The following RAS issues affect Crystal Reports Explorer:
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Crystal Reports Explorer XI
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Report Application Server
If you set the number of decimal places in a number, the number
automatically rounds to the shown value. For example 53.90 will become 54 if the decimal place is changed to 2.
If the Report Application Server (RAS) is not present or cannot be found,
a message will be shown. Check that your BusinessObjects Enterprise system has a RAS that is both started and enabled. You can check this from the Central Configuration Manager (CCM) or the Central Management Console (CMC).
The RAS needs to have a valid product keycode or users will be given an
error message. You can add and check your product keycodes in the Authorization management area of the CMC.
When you create a formula for a report, zeros are not displayed correctly
under the Report tab. Figures such as 0.03 are displayed as .03, and figures such as 0.00 are not displayed at all.
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