Business objects BUSINESS EDITION 7.81C User Manual

Business Edition User’s Guide

Business Edition 7.81c
June 2007
Contact information Contact us on the Web at http://www.firstlogic.com/customer
Copyright Copyright © 1995-2007 Business Objects. All rights reserved.
Patents Business Objects owns the following U.S. patents, which may cover products that are
documentation@businessobjects.com
.
offered and sold by Business Objects: 5,555,403, 6,247,008 B1, 6,578,027 B2, 6,490,593 and 6,289,352.
Trademarks Business Objects, the Business Objects logo, Crystal Reports, and Crystal Enterprise
are trademarks or registered trademarks of Business Objects SA or its affiliated companies in the United States and other countries. All other names mentioned herein may be trademarks of their respective owners.
Third-party contributors Business Objects products in this release may contain redistributions of software
licensed from third-party contributors. Some of these individual components may also be available under alternative licenses. A partial listing of third-party contributors that have requested or permitted acknowledgments, as well as required notices, can be found at: http://www.businessobjects.com/thirdparty
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Business Edition User’s Guide
Contents
Preface .............................................................................................................9
Documentation ...............................................................................................10
Postalsoft Business Edition options ...............................................................11
Chapter 1:
Get started.................................................................................................... 13
System requirements ......................................................................................14
Install software and directories ......................................................................15
Postal directories ...........................................................................................18
Prepare for printing ........................................................................................21
Chapter 2:
Postalsoft files .............................................................................................. 23
Mailing description file (.mdf) ..................................................................24
Database permissions ....................................................................................26
Chapter 3:
Create a mailing list ................................................................................... 29
Plan your layout ............................................................................................30
Field properties .............................................................................................31
The default layout ..........................................................................................33
Fine-tune your layout ....................................................................................34
Chapter 4:
Import and export data............................................................................... 37
Introduction ....................................................................................................38
Import and export considerations ..................................................................39
Associate fields .............................................................................................41
Settings Library ..............................................................................................44
Access a dBase file ........................................................................................45
Import an Access table ...................................................................................46
The enhanced import process ........................................................................48
Chapter 5:
Manage your mailing list ............................................................................ 53
Database location ...........................................................................................54
Enter data in your file ....................................................................................55
Manage your data ...........................................................................................56
Index your database........................................................................................59
How to work with several lists.......................................................................61
Import and export Settings Library components ..........................................62
Chapter 6:
Address correction ...................................................................................... 65
Introduction ....................................................................................................66
Terms for address components ......................................................................67
What is address correction?............................................................................68
Contents
3
How address correction works.......................................................................70
Standardized fields ........................................................................................ 71
Correction options ......................................................................................... 72
Suggestion lists .............................................................................................73
Delivery Point Validation ..............................................................................76
DPV locking .................................................................................................. 77
DPV performance ..........................................................................................78
Perform DPV processing ............................................................................... 79
LACSLink...................................................................................................... 80
LACSLink locking......................................................................................... 81
LACSLink performance ................................................................................82
Perform LACSLink processing .....................................................................83
GeoCensus ....................................................................................................84
GeoCensus: Directories ................................................................................. 85
GeoCensus: Assign codes.............................................................................. 86
GeoCensus: Select records by location .........................................................87
Status and error codes ...................................................................................88
Parse names and assign prefixes, gender codes, and greetings .....................89
Internet Services: International address correction........................................ 92
Chapter 7:
Find duplicate records................................................................................ 97
Before you Merge/Purge ............................................................................. 98
Set up files for Merge/Purge.......................................................................... 99
Choose the comparison method of your records ......................................... 101
Prequalifiers ...............................................................................................102
Rulebooks ....................................................................................................105
Choose the action(s) to perform on duplicate records ................................. 108
Post dupe-group numbers to input file(s) .................................................... 110
Generate reports........................................................................................... 111
Associate fields for output ...........................................................................112
Judge undecided records for yourself .......................................................... 113
View a summary of duplicates found ..........................................................114
Run Merge/Purge......................................................................................... 115
Scoring and weighting ................................................................................. 116
Customize a rulebook .................................................................................. 121
Advanced matching options......................................................................... 123
Customized fields for duplicate detection .................................................. 131
Under the hood.............................................................................................132
Chapter 8:
Move-update.............................................................................................. 135
Extended Services........................................................................................136
Set up Lorton Data Extended Services ........................................................ 140
While your job is at Lorton Data ................................................................. 145
When the Extended Services job is done..................................................... 147
Your Lorton Data password.........................................................................148
NCOALink export ....................................................................................... 149
ACS move-update........................................................................................153
What is ACSpeed®?....................................................................................156
ACSpeed fields ............................................................................................158
Prepare for an ACSpeed mailing ................................................................. 159
Merge your ACS file using ACSpeed.......................................................... 162
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Business Edition User’s Guide
Behind the scenes of an ACS merge ............................................................166
ACS: Combine spanned diskettes from USPS.............................................167
Mover ID introduction .................................................................................168
Fields ............................................................................................................170
Becoming NCOALink certified ...................................................................172
NCOALink certification and audit procedures ............................................173
Overview of NCOALink processing............................................................175
Install the NCOALink directories and files..................................................176
Prepare and back up your database ..............................................................177
Set up NCOALink defaults ..........................................................................178
Enable NCOALink and set remaining options.............................................186
Perform address correction, including NCOALink......................................190
NCOALink Mover ID Summary report .......................................................191
NCOALink PAF Information report............................................................193
NCOALink log files .....................................................................................194
Chapter 9:
Presort ........................................................................................................ 197
Background information ..............................................................................198
Introduction ..................................................................................................199
Mail piece.....................................................................................................201
Sortation .......................................................................................................202
Periodicals mail piece information...............................................................203
Mailing information .....................................................................................204
Entry point....................................................................................................205
Schemes........................................................................................................207
Mailing fletters .............................................................................................210
Scheme options: General..............................................................................211
Scheme options: package and container size ...............................................212
Scheme options: sortation control................................................................215
Scheme options: flats ...................................................................................217
Scheme options: walk-sequence...................................................................218
Scheme options: single pieces......................................................................220
Scheme options: co-packaging.....................................................................221
USPS Confirm® program ............................................................................222
Multiple entry points: introduction ..............................................................226
Multiple entry points: select your facilities..................................................227
Multiple entry points: the facility sequence .................................................229
Multiple entry points: entry point details .....................................................231
Multiple entry points: reports.......................................................................233
Palletization in Postalsoft Business Edition.................................................235
Standard Mail letter trays on pallets.............................................................236
Prepare Standard Mail flats in letter trays on pallets ...................................237
Mail.dat ........................................................................................................238
Chapter 10:
Reports ....................................................................................................... 241
Print reports ..................................................................................................242
General reports .............................................................................................247
Address-correction reports ...........................................................................249
Merge/Purge reports.....................................................................................253
Move-update report ......................................................................................255
Presort reports ..............................................................................................256
Contents
5
USPS Postage Statements............................................................................ 266
Extended Services reports ...........................................................................271
Chapter 11:
Design and print labels............................................................................. 275
Print methods ............................................................................................... 276
Label Toolbox wizard.................................................................................. 277
Get started designing labels .........................................................................280
The Designer window.................................................................................. 283
Define your page settings ............................................................................285
Define your printer settings ......................................................................... 286
The Layout window .....................................................................................287
Lines............................................................................................................. 289
Objects ......................................................................................................... 290
Frames.......................................................................................................... 291
Fields............................................................................................................ 293
Barcodes.......................................................................................................297
Break marks ................................................................................................. 298
Images..........................................................................................................300
Other miscellaneous objects ........................................................................ 301
Container labels ........................................................................................... 302
Verify labels................................................................................................. 304
Preview labels.............................................................................................. 305
Page templates ............................................................................................. 307
Layout templates..........................................................................................308
Printers ......................................................................................................... 309
Inkjet printers............................................................................................... 310
Generic Text driver...................................................................................... 312
Barcode printing with the Generic Text driver............................................315
Print labels ...................................................................................................318
Print labels for selected presorted records ................................................... 319
Printing labels for firm packages ................................................................. 320
Expressions and filters .................................................................................321
Expression and Filter Builder ......................................................................323
Examples of value expressions and conditional filters................................ 325
Appendix A:
Fields ........................................................................................................... 327
Appendix B:
Index field attributes .................................................................................337
List of index field attributes......................................................................... 338
Appendix C:
Error and status codes ............................................................................. 343
Error codes .................................................................................................. 344
Status codes .................................................................................................348
International address error codes .................................................................351
Appendix D:
Operators and functions for Label Toolbox expressions .......................353
Operator words for combining functions..................................................... 354
Other operators ............................................................................................ 355
List of functions ...........................................................................................356
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Business Edition User’s Guide
Summary of functions by purpose ...............................................................363
Appendix E:
Predefined design files, templates, and printer files ...............................365
Design files...................................................................................................366
Page templates..............................................................................................367
Layout templates ..........................................................................................368
Printer files ...................................................................................................369
Appendix F:
Utilities.........................................................................................................371
Chkread ........................................................................................................372
Extract ..........................................................................................................374
Index ............................................................................................................377
Contents
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Business Edition User’s Guide

Preface

About Postalsoft Business Edition

Postalsoft Business Edition is a cost-effective mailing and database-management software solution. It offers complete database management, combining address correction and standardization, merge/purge processing, presorting, custom­printing options, and other valuable features in one easy-to-use software solution. Postalsoft’s address standardization engine (ACE) is CASS-certified, which means that it meets USPS regulations for applying correct postal codes and standardizing addresses, cities, and states. This gives you maximum postage discounts and fast, accurate delivery of your mail.
Postalsoft Business Edition offers options to increase productivity, revenue, and cost savings. See “Postalsoft Business Edition options” on page 11 for details.

License agreement You can read the license agreement on-screen during installation, and you can

also access it after installing by choosing Help > License Agreement. The license agreement explains the terms of owning the software.

Conventions This document adheres to the following documentation conventions:

Convention Description
Bold We use bold type for file names, paths, emphasis, and text that you
should type exactly as shown. For example, “Type
Italics We use italics for emphasis and text for which you should substitute
your own data or values. For example, “Type a name for your job, and the
.job
extension (
jobname
.job
).”
cd\dirs
.”
Menu commands We indicate commands that you choose from menus in the follow-
ing format: Menu Name > Command Name. For example, “Choose File > New.”
We use this symbol to alert you to important information and poten­tial problems.
We use this symbol to point out special cases that you should know about.
Preface
9

Documentation

Your complete documentation set

Access the latest documentation

The complete documentation set for Postalsoft:
Business Edition User’s Guide (this guide) Business Edition Release Notes Business Edition Checklist Business Edition Quick Tour Business Edition Text-Based Printing Guide Online help, available within the software (see “Online help” on page 10
You can access documentation in several places:
Your computer. Choose Start > Programs > Postalsoft Business Edition and
choose the document you’d like to view.
On the Customer Portal. Go to www.firstlogic.com/customer, and then
click the Documentation link. You can view the PDFs online or save them to your computer.

Online help Online help contains detailed explanations of every software feature and step-by-

step “how-to” instruction. While working in the software, you can access help several different ways:
Click the “?” icon in the upper-right corner of the screen, and then click the
item you want to learn more about.
For help on a whole window, press F1.
Choose Help > Postalsoft Help Topics. Use the Contents, Index, and Search
tabs to find the topic you want to learn more about.

Related guides For essential mailing information from the USPS, see:

USPS Domestic Mail Manual (DMM) USPS Quick Service Guide
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Business Edition User’s Guide

Postalsoft Business Edition options

Postalsoft Business Edition offers the following for-sale options:
Delivery Point Validation. DPV helps you to validate the accuracy of your
address information. DPV identifies addresses that are undeliverable as addressed and whether or not an address is a Commercial Mail Receiving Agency (CMRA).
LACS
Link
. LACS
addresses. These “911” conversions make it easier for police, fire, ambulance, and postal personnel to locate a rural address. LACS converts addresses when streets are renamed or post office boxes renumbered.
GeoCensus. With the GeoCensus option, during address correction
Postalsoft Business Edition compares each record to a directory containing U.S. Census Bureau TIGER data. Using this data, you can append latitude, longitude, FIPS codes, and Census tract and BNA codes.
Mail.dat. With the Mail.dat option, Postalsoft Business Edition can generate
a Mail.dat file set, the industry standard for exchanging presort information among publishers and presort bureaus.
Mover ID (NCOA
correction Postalsoft Business Edition looks in the NCOALink directories for move-updated addresses for your records.
Link
updates rural-route addresses to street-name
Link
). With the Mover ID option, during address
Link
also
Multiple entry points. With this option, Postalsoft Business Edition can
presort your job to earn postage discounts on drop-shipping to multiple entry points.
Package Services (PSVC) Bound Printed Matter. With this option,
Postalsoft Business Edition can presort Package Services Bound Printed Matter flats, irregular parcels, and machinable parcels.
Pallet preparation. With this option, Postalsoft Business Edition can build
pallets for Standard Mail flats and letters; Periodicals flats; Package Services Bound Printed Matter machinable parcels and flats.
For more information or to purchase an add-on option, contact Business Objects at http://www.postalsoft.com
.
Preface
11
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Business Edition User’s Guide
Chapter 1: Get started
This chapter gets you started using your software by explaining:
System requirements How to install the software How to prepare for printing How to use the online help Postalsoft Business Edition’s for-sale options
Chapter 1: Get started
13

System requirements

Minimum system requirements

You need the following to run Postalsoft:
A computer with a supported operating system (Windows XP Professional,
Windows 2000, or Windows 2003 Server). Note: Postalsoft has been tested on Windows Vista (Business version). Continued testing and full support for Vista (Business) will follow in the near future, but you should be able to use Postalsoft on Vista if you need to. Ensure that your printer manufacturer has added support for your printer as well, as many manufacturers have not developed Vista drivers yet.
A CD-ROM drive, properly installed for use with Windows.
A printer, properly installed for use with Windows. Make sure you have fully
configured and tested your printer with Windows. You won’t be able to print with this software until you have properly set up your printer with the Printers control panel, including choosing a port.
855 megabytes (MB) of free hard disk space. You will need more disk space
later, when you create or import list files. On average, the amount needed is about 1 MB per 4,000 records. You'll also need 450 MB more disk space if you want to copy the eLOT directory to your hard disk, rather than accessing it on the CD.
A minimum of 256 MB of memory. We recommend 1 gigabytes (GB) of
memory if you will run other programs while running the software or you will be processing files with more than 200,000 records.

Requirements for the DPV for-sale option

Requirements for the
Link
LACS
for-sale
option
Requirements for the Mover ID NCOA
Link
for-sale option
You need the following to run Delivery Point Validation (DPV):
600 MB disk space for the DPV directory files.
35 MB of memory, or at least 1.0 GB if you plan to cache the directories. We
recommend 1.5-2 GB if you’re caching directories and want to significantly reduce processing time.
You need the following to run LACS
450 MB disk space for the LACS
150 MB of memory if you will load the LACS
Link
:
Link
directory files.
Link
directories to memory to
improve processing speed (optional).
You need the following to run Mover ID NCOA
2 gigabytes (GB) of memory (For optimal processing speed, your computer
Link
:
should have 3 GB of RAM.)
60 GB of available disk space
DVD drive (NCOA
Link
directories are shipped to you on DVD, from the
USPS.)
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Business Edition User’s Guide

Install software and directories

With your purchase of this software, you received the following:
Software CD Diversified Directories CD Enhanced Line of Travel (eLOT) Directory CD Delivery Point Validation (DPV) Directories CD (included if you purchased
the DPV option)
LACSLink directories CD (included if you purchased the LACSLink option) TIGER Data CDs (included if you purchased the GeoCensus for-sale option)

Install the software To install software, you need full administrator rights.

When you insert the Postalsoft program CD in your CD-ROM drive, the installer should start automatically. If it doesn’t, follow these steps:
1. Access your Windows Start menu and choose Run.
2. In the Run window, type x:\setup (where x is the letter of your CD-ROM drive) and click OK.
.NET. During software installation, you may notice a delay while the Microsoft .NET Framework is installed. Please be patient and allow the installation to finish. The .NET Framework is necessary and requires some disk space.
License agreement. You must read the entire license agreement before continuing with the installation. The installer gives you the opportunity to agree to the terms of the license agreement or to cancel installation.
When installation is complete, the installation program restarts your computer.

Keep your CDs Always keep your copy of the latest version of the software and the directories.

You can reinstall from your CDs, if that should become necessary.

Install directories Before you can install directories, you must install the Postalsoft software (see

Install the software” on page 15).
For more information about these directories, see “Postal directories” on page 18.
To load directories, you need full administrator rights. Follow the instructions below to install the directories.
1. Choose File > Load Directories.
2. In the Diversified Directories group, type the path or browse to the location where you want the ZIP4US directory installed. The ZIP4US directory requires at least 680 MB. You will choose the zipped ZIP4US directory later.
3. In the eLOT Directory group, choose an option. eLOT is used to assign Line­of-Travel codes for carrier-route discounts.
To copy the eLOT directory from the eLOT CD to a local drive, choose
the Load eLOT To option and enter or browse to the desired location.
To use the eLOT directory from the eLOT CD, choose the Use eLOT
From CD-ROM option.
Chapter 1: Get started
15
If you do not use eLOT, choose the Do Not Use eLOT Directory option.
4. If you own the Delivery Point Validation (DPV) option, select the Load DPV Directories To option and enter or browse to the location that you want to copy the directories to.
The DPV and LACS However, they must be stored in the same location as the DPV and LACS
Link
directory files can be installed to any location.
Link
files that are installed with the software.
5. If you own the LACSLink option, select the Load LACSLink Directories To option, and enter or browse to the location that you want to copy the directories to.
6. When you finish defining your settings, click OK.
7. When you are prompted, insert the Diversified Directories CD, choose the zipped directories file, and click OK.
The ZIP4US directory is unzipped into the location you specified. Other smaller directories zipped with ZIP4US are automatically installed to your default directory installation folder.
8. If you are loading the eLOT, DPV, and/or LACSLink directories, when prompted, insert the corresponding CD, specify the location of your drive, and click OK.
Another way to unzip and install
If installing the zipped directories is not possible by following the instructions above, you can install and unzip the files by following these instructions.
To install the zipped file on the Diversified Directory CD:
1. Place the Postalsoft Diversified Directories CD into the CD-ROM drive.
2. Right-click the Windows Start button and click Explore (or Explore all Users).
3. Under My Computer, click the CD-ROM drive (for example, D:\).
4. Double-click the .zip file (the name is different with each release).
5. Extract only the files with a .dir extension to the Postalsoft default directory (or browse to a different area if needed).
6. Click Ye s to All, if prompted to overwrite existing directory files
Other directory CDs contain directory files that are not zipped. To manually copy those directory files, insert the CD, navigate to the CD-ROM drive, and copy the .dir files to the appropriate folder on your computer (for example, Postalsoft\DPV for the DPV directories or Postalsoft\LACSLink for the LACSLink directories).
Next, verify that the software is mapped to the directories correctly:
7. Open any Postalsoft MDF file.
16
8. Choose To o l s > Op t ions .
9. Under Address Correction, click File Locations to verify that the paths are correct. If needed, browse for the directories.
10. Under Presorting, click File Locations to verify that the paths are correct. If needed, browse for the directories.
Business Edition User’s Guide

Directory and software updates

When you receive updated software and directories, follow the installation instructions in the release notes to ensure that the proper files are installed on your machine in the proper locations.
Chapter 1: Get started
17

Postal directories

To correct addresses, assign codes, and presort your mail, the software uses databases called postal directories. These directories are based on data from the USPS. Business Objects receives the USPS data, sorts it, and compresses it into a smaller format to fit on your computer.
Because directory data changes and grows all the time, the USPS requires directory updates at least every other month.
Directory name File name Description
City city0x.dir The City directory contains city names, states, and ZIP Codes, organized by state and
city. This directory is relatively small because it contains one record per possible com­bination of city, state, and ZIP Code.
Delivery Point Vali­dation (available with the purchase of the DPV option)
Delivery Statistics File (DSF)
dpvx.dir DPV directories require 600MB of writable hard drive space. Do not rename any of the
files. DPV will not run if the file names are changed. DPV directories are shipped monthly or bimonthly, your choice. The DPV directories expire in 105 days and must be the same month as the National ZIP+4 directory.
DSF.dir The DSF directory is used for presorting to verify compliance with walk sequence satu-
ration and high density rate requirements.
eLOT elot.dir Enhanced Line-of-Travel (eLOT) data is used to prepare carrier-route mailings for Peri-
odicals and Standard Mail. Postalsoft searches the eLOT directory when you correct addresses that contain the CRRT and LOT or LOT_Order fields. You need to use the eLOT directory only when you prepare carrier-route mail.
The eLOT directory requires approximately 480 MB of disk space if you copy it to your hard disk. (You can run it from the CD.)
Enhanced Street Lookup
zip4us.rev and zip4us.shs
These two directories enhance Postalsoft’s street-name lookup process. These new directories make it possible for Postalsoft to find the matching street name in the direc­tories even when it can’t match the beginning portion of the street name. With the new directories, Postalsoft can compare the last letters of the street name to find a match.
These directories are included on your Diversified Directories CD and are installed to the NatlDirs folder.
Facility facility.dir The Facility directory contains information about USPS drop-ship facilities, such as
drop-site keys, drop-site names, and drop-site delivery addresses.
GeoCensus (avail-
TAgeox.dir See “GeoCensus: Directories” on page 85. able with purchase of the GeoCensus option)
Link
LACS
(avail­able with the pur­chase of the
Link
LACS
option)
llk*.* LACS
Link
directories require 450MB of writable hard drive space. Do not rename any of the files. LACS are shipped monthly or bimonthly, your choice. The LACS
Link
will not run if the file names are changed. LACS
Link
directories expire in 105
days and must be the same month as the National ZIP+4 directory.
Link
directories
Mail Direction maildirect.dir The Mail Direction directory contains information about where and when mail pieces
should be dropped in order to receive discounts based on class and shape. The USPS requires mailers who claim entry discounts to use FAST data to choose entry
points. However, in certain cases, the USPS allows exceptions. If your local facility is granting exceptions, you may use an alternate facility directory ( bypass the FAST data. Do not use the
maildirect_def.dir
maildirect_def.dir
) to
file if you are using the Busi­ness Edition multiple entry point feature. Bypassing FAST data is allowed only when dropping at a single entry point.
18
Business Edition User’s Guide
Directory name File name Description
Mail Processing Center (MPC)
MPCxx.dir The MPC directory is used to form and label containers and pallets. This file contains
information regarding the service areas (SCFs, ADCs, BMCs, and so on) and is used for all mailings.
National ZIP+4 zip4us.dir The National ZIP+4 directory contains street names, ranges of house numbers, and
postal and other codes, organized by ZIP Code. This directory is very large (680 MB) because it contains one record per city block, building, or company. It contains over 30 million records, representing a total of over 130 million places where mail is delivered.
Reverse ZIP+4 revzip4.dir The revzip4.dir directory enables the software to assign more postal codes when the
address contains a unique ZIP and a valid ZIP+4.
ZIP City File (ZCF) zcf0x.dir* The ZCF directory contains city names, states, and ZIP Codes, organized by ZIP Code.
This directory is relatively small because it contains one record per possible combina­tion of city, state, and ZIP Code.
Zone Zone.dir The Zone directory is used for presorting to calculate postage based on the distance
between entry and delivery offices. This file is used for Periodicals and Package Ser­vices BPM mailings.
The “x” in a directory’s file name indicates a number that changes when the directory format is updated.

Directory release schedule

Because directory data changes and grows all the time, the USPS requires directory updates at least every other month.
USPS release date User receipt date 20-day warning begins Expiration date
February 15 February 28 May 12 May 31
April 15 April 30 July 12 July 31
June 15 June 30 September 11 September 30
August 15 August 31 November 11 November 30
October 15 October 31 January 12 January 31
December 15 December 31 March 12 March 31
Monthly updates If you purchase monthly directory updates, your monthly directories will include
those directories that were updated within the last month. This includes:
ZIP4US directory DSF directory MPC directory Facility and Mail Direction directories DPV directories (if you own this option) LACSLink directories (if you own this option) Other directories that may or may not have been updated since the last bi-
monthly release

Downloads You can download updated directories from

http://www.firstlogic.com/customer/downloads/directories.asp
.
Chapter 1: Get started
19
Facility and Mail Direction directories
The facility.dir and maildirect.dir directories are included in your bi-monthly or monthly directory shipments and are loaded appropriately during the directory installation process. However, the USPS updates FAST data continually, and you may want access to this updated data more frequently. Therefore, updated FAST directories are posted on the customer portal on the second Thursday of each month. If the second Thursday falls on a holiday, then the directories are available the day before.
To download the directories:
1. Go to https://customer.firstlogic.com/downloads/.
2. Enter your user name and password to log in.
3. Click Download Center.
4. Click Mail Direction.
5. Select the maildirection.zip file to download.
6. When prompted, save the .zip file to a temporary area (for example, c:\temp\ dirs).
7. When the file is downloaded, double-click the .zip file and unzip the facility.dir and maildirect.dir files into the location where the Postalsoft directories are currently installed (by default, c:\Postalsoft\NatlDirs).
The .zip file contains both facility.dir and maildirect.dir. The .zip file also includes .upd files, which you can ignore.
20
Business Edition User’s Guide

Prepare for printing

Your printer Before you can print with this software, you need to connect printer cables, load

paper, and set controls on your printer. Refer to your printer’s manual for details.

Printer drivers You must install a printer driver to enable communication between your computer

and your printer. If your printer’s manufacturer or Windows itself supplies the driver for your printer, install that driver following the instructions in your printer or Windows manual.
If your printer’s manufacturer or Windows does not supply a driver, consult your printer manual to see if the printer emulates another printer whose driver is supplied by Windows. If so, install that driver. You may need to set some front­panel controls on your printer to enable this emulation. Refer to your printer’s manual for details.

Generic Text driver Some printers require a text-only printer driver. Label Toolbox offers a Generic

Text driver, which comes installed with your Postalsoft software (there is no need to do a separate installation). To setup and use the Generic Text driver, see “Design and print labels” on page 275.
Chapter 1: Get started
21
22
Business Edition User’s Guide
Chapter 2: Postalsoft files
This chapter describes the three files that Postalsoft uses to store your information:
Mailing description file (.mdf) Database file (.dbf) Index file (.cdx)
Chapter 2: Postalsoft files
23

Mailing description file (.mdf)

The file you create and work in is called the mailing description file. It has the extension of .mdf (for example, customer.mdf). Think of the mailing description file as a tool you use to view and manipulate the information in the database. In the mailing description file, you can perform certain tasks with the information stored in the database file (such as correcting addresses).
The mailing description file contains many of your settings. These settings stay with your mailing description file and will not change until you change them.
Two or more users cannot access the same mailing description file simultaneously. For example, if user A is working in the customer.mdf file on computer A, user B cannot open and work in the customer.mdf file on computer B at the same time. User B can, however, create a brand new .mdf file and access the same database file that is associated with the customer.mdf file.
Multi-user license: If you plan to use Postalsoft on more than one computer, you need to obtain a multi-user license. Call our Customer Care staff for details.
A
Customer.mdf
B
mine.mdf
Customer.dbf
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Business Edition User’s Guide

Database file (.dbf) The database file (.dbf) contains data for every field in every record. It can be an

existing database or one that you create from scratch. It has the extension of .dbf (for example, main.dbf) and is dBase-compatible. Typically the data includes name and address information. However, you can create your own non-address fields.
As you add information via the mailing description file, the data is placed into the database file. When you add a new record, other users sharing the same database file will then have access to that new record.
As illustrated on the previous page, the database file doesn’t have to be named with the same root name as your mailing description file. And you can have more than one .mdf file associated with a .dbf file. For example, you could have a database file called main.dbf, and it could be associated with customer.mdf, fallsale.mdf, and select.mdf. This relationship is illustrated below.
customer.mdf
fallsale.mdf
select.mdf
Relationship between the M D F, DB F, a n d CD X f il e s .
main.dbf
main.cdx

Index file (.cdx) The index file keeps track of which fields are indexed—that is, which fields you

can sort by (last name, ZIP Code, and so on). The index file is connected to the database file and is updated each time you add or change data. It has the extension of .cdx (for example, main.cdx).
The index file’s root name will always be the same as the database (.dbf) file’s root name.
Chapter 2: Postalsoft files
25

Database permissions

You can share a single database file simultaneously with other users. In fact, there can be several mailing description files associated with one database file, and more than one user can work in a database file at a time.
An advantage to database sharing is that you can perform an operation without locking up the whole database file for long periods of time. Instead, the processing can take place allowing other users access to the database file at the same time. For example, you can add records to the database while others are adding to the database.
Database permissions control the access other users have to the database file you’re using, and control the access you have as the user while you have the file open.
You set database permissions when you create a new file. To change permissions later, choose File > Properties > Document, Database Permissions tab.

Your access These database permissions control your access to the database file:

Database permission Description
Read Only Allows you to view the database file, but you cannot make
any changes or perform any procedures such as address correction. Use this setting if you only need to refer to the file and want to ensure you don’t inadvertently make any changes.
Read/Write Gives you full access to the database file.
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Business Edition User’s Guide

Others’ access These database permissions control other users’ access:

Database permission Description
None (Exclusive mode)
Read Only (Read Shared mode)
Read and Write (Write Shared mode)
Prevents other users from accessing the database file while you’re using it. The illustration below shows a mailing description file called
Exclusive mode. This file uses the ing description file called
fallsale.mdf
main.dbf
as its database file. Another user has a mail-
which also uses the main
customer.mdf
.dbf
as its database file.
opened in
Operations that require Exclusive mode:
Changing fields’ properties (File > Properties > Database). Exception: You may change a field’s kind, and coded and hidden attributes without exclusive access.
Removing deleted records (Tools > Remove Deleted Records).
Reindexing (Tools > Reindex).
Restoring the database file (File > Restore Database).
All operations on multiple records run faster in Exclusive mode, especially:
Assigning addresses (Tools > Correct Address > Multi-record).
Presorting (Tools > Presort > Sort).
Printing address labels (Print > Labels).
Processing duplicate records (Tools > Merge/Purge).
Allows other users access to the database file you’re using. However, they can only
view
the records. They will not be able to make any changes or additions to the file.
Allows other users access to the database file while you’re using it. Other users cannot have exclusive access while you have the file open, however.
While in this mode, the individual record you’re working on is locked so other users can­not alter that record. When you leave the record, it becomes available again. If someone else is altering a record that you try to access, you will get a message stating that the record is currently locked. You can choose Retry to keep trying to access the record. You will gain access as soon as the other user goes on to another record.
Important:
Postalsoft does not support the Universal Naming Convention path to specify the database file. In order to use a database from a remote machine, you must use a mapped drive to the database file.
customer.mdf
in Exclusive
mode
main.dbf
fallsale.mdf
No access now!
Chapter 2: Postalsoft files
27
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Business Edition User’s Guide
Chapter 3: Create a mailing list
Before you can arrange your file’s layout, you must understand the elements that make up an effective layout. This chapter describes those elements and special features in designing your file’s layout, including:
Planning your layout Understanding field properties Using the default layout Using the Settings Library Fine-tuning your layout
Chapter 3: Create a mailing list
29

Plan your layout

What is layout? A layout consists of a combination of fields in a record and the characteristics of
those fields. Fields are the components that make up your record.
For example, your record may contain a name, which can be broken down into first name, middle name, and last name fields.
FIRST MID LAST

What fields should you use?

Robert J Abbott
Robert J Abbott
Choosing the right fields for your layout is important. You should include in your layout all fields that you might need, even if you don’t need them right away or only need them for a few records. However, choosing a layout with unnecessary fields or fields larger than necessary wastes disk space and slows performance.
Ask yourself what kind of information you’ll want to keep track of. What data will you want to maintain for each or most records? What data will you add through Postalsoft processing?
Incoming record:
Robert J Abbott Friendly Co 353 Glencoe Ct Sherwood OR 97140 (541)234-5678 #2834101158
Keep:
Name Company Address
Add through Postalsoft processing:
4-digit ZIP Code add-on DP2 CRRT LOT LOT Order
Resulting record:
Robert J Abbott Friendly Co 353 Glencoe Ct Sherwood OR 97140-9213 35 R006 0017 D
30
After you establish a list of fields, compare them to Postalsoft’s default list of fields. You can add or subtract fields from the default layout to match the fields you have selected. You can also create your own fields to match special fields you may have.
See “The default layout” on page 33.
Business Edition User’s Guide
Discarded information:
Phone Account number

Field properties

To access field properties, choose File > Properties > Database.

Name A field’s name tells you what information that field holds. You can name fields

anything you want. What’s important is that you name your fields so they make sense to you and other people using the file.
The field name must be 1 to 10 characters long and must start with a letter. Remaining characters may be letters, numbers, or the underscore character.

Kind A field’s kind tells Postalsoft what to expect in that field. This way, regardless of

the field’s name, Postalsoft knows where to look for the information it needs when assigning addresses and searching for duplicate records, for example.
A field containing a record’s ZIP Code could be named ZIP, or Postalcode, but its kind can only be ZIP (5-digit), ZIP/ZIP+4 (12345-6789), or ZIP/ZIP+4 No Dash (123456789). These are the established Postalsoft field kinds for a ZIP Code field.
Fields that don’t have any special mailing significance and unique fields you create must have a field kind of Normal.
Type A field’s type tells Postalsoft what type of information to expect in the field. For
example, Postalsoft expects to find letters, numbers, or punctuation marks in a character field. Most fields are character-type fields.

Type Description

Character A character field holds any characters, such as letters, numbers, punctuation
marks, and so on.
Number A number field holds a numeric quantity. Don’t use for ZIP Codes, Social
Security numbers or other numbers that aren’t meant to be calculated mathe­matically. May have zero or more decimal places specified.
Note:
A number field in Data Sheet view is displayed right justified for eas-
ier viewing of numeric data.
Logical Accepted data includes only T, F, Y, N, (for “true,” “false,” “yes,” or “no”).
Date Date fields contain date data. Values must be in the format mm/dd/yyyy (08/
13/1999) or yyyymmdd (19990813).
Memo The memo field may be present in the layout for compatibility with other
applications using FoxPro compatible memos ( always hidden, and memo data cannot be accessed. We recommend that you do not select this type. Postalsoft cannot open or create files with dBase memo fields (
.dbt
file).
.fpt
file). Memo fields are

Length This is the maximum number of characters allowed in the field. For example, the

State field’s maximum length is 2. The maximum length for any field is 254. You shouldn’t set a field length longer than necessary because it will slow performance and waste disk space.
Chapter 3: Create a mailing list
31

Decimal places This field property applies only to fields that are true decimal numbers. It defines

the number of decimal places, often zero, in the field. You need to state the number of decimal places in a number field.

Indexed If a field is indexed, you can view and print records in order by this field. For

example, if you choose the ZIP Code field to be an indexed field, Postalsoft can arrange your file in ZIP Code order, which is useful during address correction. This type of index is called a simple index. Having many indexed fields will slow your program somewhat and use additional disk space and memory.

Coded Coded fields accept only certain words or terms that you designate in a separate

file. For example, you could use a coded field to define regions. Then you can select Eastern, Midwest, or Western as possible choices for the coded field. Refer to the online help for instructions on how to create a coded field and a code profile.

Hidden Hidden fields are not displayed on screen. Most of the time, you will want to be

able to see fields on screen. However, you may want a hidden field to protect the confidentiality of information in your records.
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Business Edition User’s Guide

The default layout

When you create a new database (File > New), Postalsoft automatically includes the most commonly used fields in the layout. You can alter these fields or delete them from the layout if you want. You can also add other fields to the layout if you need to.
Note: If you create a new file using an existing database, Postalsoft uses the fields that exist in the database. If you create a new file and choose to create a new database, Postalsoft uses the default layout.
The table below shows the fields included in Postalsoft’s default layout. See “Fields” on page 327 for details about these and other Postalsoft fields.
Field Description
First First name
Last Last name
Company Company name
Address_1 First line of the street address
Address_2 Second line of the street address

Create your own default layout

City City name
State State name
ZIP ZIP Code (5 or 9 digit)
DP2 Delivery-point barcode
CRRT Carrier route
LOT Line of travel
LOT_Ord Line of travel order
Err_Stat Error and status codes from address assignment
PST_Seqnum
The presorted piece number for the job. You can index this field, but it is read-only.
Postalsoft’s default layout provides a good starting point for you. If our default layout has everything you need, you won’t need to change a thing! However, if you find that you consistently have to change Postalsoft’s default layout, you can create your own. Once you create your own, Postalsoft uses your default layout for new files.
To set up your default layout, click the Default Database Properties button under Tools > Options.
Chapter 3: Create a mailing list
33

Fine-tune your layout

Postalsoft makes it easy to design your layout exactly the way you want. You can even go back and change your layout after you initially create it. Consult the online help for complete step-by-step instructions for all of the tasks below.
To edit an existing layout, choose File > Properties > Database.

Make custom fields If you need a field in your layout that is not one of the default or predefined fields,

you can create it by choosing the Normal Field kind and giving the field a name and other properties of your choice. See the online help topic, “Add a field to the layout of new .mdf file.”

Copy another file’s layout

Add fields to your layout

Delete fields from your layout

You can adopt another file’s layout if it fits in with how you want to manage your new file. When you copy another file’s layout, you are only copying the other file’s field properties, not the contents of those fields. After copying another file’s layout, you can make any necessary changes, such as adding or deleting fields. The following elements are copied from the other file’s layout:
Settings in Print > Printing Options, including options in the Printers and
Printer Fonts tabs
Presort settings in Tools > Presort > Sort Settings Data form design Field components (such as length, type, kind, and so on) CASS mailer information Database options set in File > Properties > Document > Database input
You can have up to 255 fields in your layout. You can add predefined fields or your own fields (custom fields) to the beginning, middle, or end of the layout. See “Fields” on page 327.
You can remove predefined or custom fields from the layout if you know that you won’t need or use those fields. For example, you may not need the Phone field, which is included in the default layout.

Change a field’s properties

Reuse job settings with a different database

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Business Edition User’s Guide
Caution: If you delete a field from your layout and the database file already
!
contains records with information in that field, you will permanently lose all information in that field.
You can change the property of a field that is already in your layout. For example, if you discover you have given a character-type field a numeric-type property, you can go back to your layout and change the type to character. See the online help for complete instructions.
If you would like to use the same job settings but with a different database, you can choose a different database file for the current mailing description file. This database file must have the exact layout as the current layout; you will not be able to switch databases unless the layout is exactly the same.
To choose a different database file, choose File > Properties > Document, and click Browse.
Run your settings again When you change databases, you must perform all processes again, such as
address correction, Merge/Purge, and presorting, with the new database file. You also need to create new reports. Any reports that were created with the previous database will be overwritten.
Chapter 3: Create a mailing list
35
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Business Edition User’s Guide
Chapter 4: Import and export data
In this chapter you will learn:
How Postalsoft interprets information laid out for import and export Components that are important to the process The strategy behind choosing these components
Consult the online help for complete instructions on how to import and export files.
Chapter 4: Import and export data
37

Introduction

Definitions Import: Add records from a separate file to your mailing list.

Export: Create a separate file of records from your mailing list.

Reasons to import and export files

You can import files into Postalsoft so that you can perform a variety of tasks on those incoming records. For example, you can:
Parse name and address data Correct addresses Assign gender codes, prefixes, and greetings Find and process duplicate records Presort and calculate postage Print address labels in presort order Print container labels Generate USPS and other reports
You may, in turn, export these processed files. For example, you may want to sell the list to other companies, export to Microsoft Word Mail Merge documents, or
Link
export to Lorton Data for NCOA
processing.

Import You can import an entire file or just certain records; choose File > Import. With

Postalsoft you can import data even though the incoming list may differ in its layout. The list you import may have:
Different field names, sizes, or types Additional or fewer fields than your Postalsoft data file Fields in a different order First and last names in one field City, state, and ZIP Code in one field ZIP Code and ZIP+4 extension in separate fields Separate fields for each address component

Export You can export all or just some records from your database to another file. To

access the Export option, choose File > Export.
If you want to export a file for use with a specific program, check the documentation for that program to find out what formats it can read.
Caution: Never attempt to read or modify Postalsoft files directly with a
!
word processor or text editor. Doing so may corrupt the file.
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Business Edition User’s Guide

Import and export considerations

Consider the following factors before you decide to import or export files.

Check available drive space

Before you import or export, you must make sure you have enough available disk space. To check available space on your local drive, choose Help > About Postalsoft.
You can estimate the number of kilobytes (KB) required for importing or exporting a file by dividing the number of records by two. A file of 1,000 records would require at least 500 KB of free hard disk space.

File size Postalsoft does not support importing or exporting files larger than 2 gigabytes

(GB).

Media compatibility To transfer data between computers, the computers on each end of the import/

export process must use the same media types (CD ROM or ZIP disks, for example).
When exporting data, if your computer supports several different media, you may want to ask the person receiving the data what format they require.

Foreign characters Postalsoft does not support importing or exporting databases that contain foreign

characters.

File format Postalsoft makes an educated guess and chooses a file format for you when you

import a file. In some cases you know the imported file’s format. Postalsoft allows you to change its guess, but will let you know if it determines that your choice is wrong.
When exporting, you must choose the file format.
Format Description Import Export
Microsoft Access 97/2000/2002 (
.mdb
)
Microsoft Access files contain one or more tables. Each table can represent the same database with different types of information, or completely different data­bases.
yes 2000/2002
only
Postalsoft can import from a single Access table at a time. You cannot choose to import certain portions of different tables within an Access file.
Microsoft Excel 2000/2002 (
.xls
dBase compatible (
.dbf
)
Microsoft Excel files contain one or more spreadsheets. Postalsoft can import a single spreadsheet at a time.
)
Many database and spreadsheet programs can read and produce dBase files. With Postalsoft, you can use a whole dBase file or you can import it if you only
yes no
yes yes
want certain records or certain fields from the incoming file.
Data Interchange Format (
.dif
)
Some spreadsheet and database files can produce
.dif
files. The file normally starts with a line that reads “TABLE” and has fields stored in two-line groupings.
“FIRST” 1,0 “LAST” 1,0
“Maria” 1,0 “Peterson” 1,0
yes yes
The example at right displays the first and last fields and an example of data.
Chapter 4: Import and export data
39
Format Description Import Export
ASCII delimited Many mailing list and database programs produce this kind of file, which is
also referred to as Comma-Separated Values file (CSV) or a Commas-and­Quotes file. Some ASCII delimited files don’t have quotes, and some have a tab space instead of a comma. Each record ends with a carriage return and line feed (CR/LF). An ASCII-delimited format looks like this:
“Jane”,”Doe”,”44 Coulee Rd”,”LaCrosse”,”WI”,”54601”
Note:
If the target program expects a comma-delimited ASCII file with names
of the fields in the first record, export in Microsoft Word format.
ASCII fixed­length
Mainframes and minicomputers often use this format. Each record has exactly the same number of characters. Fields are a fixed size and are padded with spaces. Often there’s no separator between records, but there may be a CR/LF.
Microsoft Word mail-merge
Link
NCOA
You can export your data in the required format for NCOA
Microsoft Word is a word processing program. For example, you could export in this format for the purpose of merging a personalized form letter.
Link
Link
processing.
processing and
then send it to Lorton Data, an NCOA
Link
processor, for them to update it. Then you can merge (not import) the data back into your software. See Chapter 8 for more information about exporting your data for NCOA
yes yes
yes yes
no yes
no yes
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Business Edition User’s Guide

Associate fields

Postalsoft needs to know what fields you want to import or export and where to place them. Postalsoft displays the field associating window automatically when you import or export files as part of the Import or Export wizard (File > Import or File > Export).

When exporting Associating fields for export is simple: Choose the fields you want to export and

then map them to numbered fields (Field1, Field2, and so on).

When importing When importing, associating incoming fields tells Postalsoft what to expect when

it receives the incoming data. Then Postalsoft can correctly arrange the incoming fields according to your layout. There is some strategy involved in the import process. Let’s look at some examples.

Import example An incoming file contains name data in a Name field. The information varies in

the Name field—sometimes it contains a last name, first name, and middle initial, sometimes it doesn’t have a middle initial.
ABBASSI, SAHIR 6709 HORNWOOD #32 HOUSTON TX 770740000
ABBOTT, ROBERT J 535 GLENCOE CT SHERWOOD OR 971400000
Field association
Imported data
ABEL, KELLY 1706 STACY DR LONGVIEW TX 756050000
ABRAMS, DAVID G 410 DENNYWOOD DRIV NASHVILLE TN 372140000
We must tell Postalsoft what to expect from the incoming file. Here, we would tell Postalsoft that the incoming Name field is in the format “Last+First+Middle.” (The Last, First, and Mid fields must be present in your layout for Postalsoft to import these fields correctly.) Even though some of the incoming records don’t contain middle initials, you still should associate using the middle initial or else you would lose the middle initial from the records containing them.
Incoming file field name Postalsoft associated field name
Name Last + First + Middle
Incoming file Postalsoft layout
Name First Middle Last
Abbassi, Sahir Sahir Abbassi
Abbott, Robert J Robert J Abbott
Abel, Kelly Kelly Abel
Abrams, David G David G Abrams
Chapter 4: Import and export data
41

Import example 2 You associate fields for address elements, as well. Your incoming file may

contain a ZIP Code in a field called ZIP, and that ZIP Code includes the four-digit add-on with no dash.
You could set up your layout in your Postalsoft file to have a ZIP/ZIP+4 field kind, and then associate the incoming ZIP field with the Postalsoft ZIP field (with a field kind of ZIP/ZIP+4).
Incoming file Postalsoft layout
ZIP ZIP Code (field kind = ZIP/ZIP+4)
188333392 18833-3392
Remember, the name of the field is arbitrary. The important element is the field kind.

Concatenate fields on import

Incoming file
The imported file contains a separate field for each address element
Sometimes your database has separate fields for address elements. If you want to import the elements into one field, it’s called concatenating fields.
Sample data
213 NW Badger Street South Suite 52
Postalsoft Destination Fields
Postalsoft places all of these address elements into one field called Address_1.
Pre Directional NW Pre-directional part of address
Post Directional South Post-directional part of address
Primary Name Badger Primary name part of address
Primary Range 213 Primary range part of address
Street Suffix Street Street suffix part of address
Unit Designator Suite Unit designator part of address
Secondary Range 52 Secondary range part of address

Concatenate fields on export

You can also concatenate fields during the export process in the Export Fields window. For example, you may want to export one field that contains the data, “Last, First” instead of two separate name fields.
42
Each concatenated field that you save is automatically loaded in the Postalsoft fields list during export, if it contains valid database fields. You can edit and delete any of the concatenated fields you create; click the Edit field or Remove field button.
Business Edition User’s Guide
Click the New field button to create your own concatenated field. In the Custom Field Export window:
1. Click the Field/Constant drop-down list, and choose a field or a constant, such as a comma or a dash, or type your own constant text. For this example, choose the field, Last.
2. Click the Concatenation drop-down list, and choose & (one space) or
+ (no space) between the fields or constants. For this example, choose + (no space).
3. Repeat steps 2 - 3 until you have created your concatenated field. See the following image to complete this example.
4. In the Field Name box, enter a descriptive name.
5. Click OK, and complete your export.
Chapter 4: Import and export data
43

Settings Library

If you often import and export files, you may find it useful to save your settings in the Settings Library. The Settings Library stores groups of settings as single components. After you save a component, you can load it into Postalsoft to help save you time when importing or exporting.

Import settings You can save all settings from the import wizard as an Import Plan component,

except the imported file name. To save a component:
1. Choose File > Import, and complete each step of the wizard as you want.
2. In the last window, Associate Imported Fields, click the Save Import Plan button.
3. In the Settings Library, complete the Name and Description fields. Review the component’s details to make sure that your settings are correct.
4. Click Save.
After you save components, you can load one from the Import File Format window. To do so, click the Load Import Plan button, choose a component appropriate for the current job, and click Load.

Export settings You can save the entire export wizard as an Export Plan component, except the

exported file name.
The Settings Library is not available for NCOA
Link
exports.
To save an export plan:
1. Choose File > Export, and complete each step of the wizard as you want.
2. In the last window of the export wizard, click the Save Export Plan button.
3. In the Settings Library, complete the Name and Description fields. Review the component’s details to make sure that your settings are correct.
4. Click Save.
After you save a component, you can load it into the export wizard from the Export File Format window. To do so, click the Load Export Plan button, choose a component appropriate for the current job, and click Load.
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Business Edition User’s Guide

Access a dBase file

If you have a dBase file that you’d like to use in Postalsoft, you can either import all or part of the file or use the whole dBase file.
Use the whole dBase file if:
You want to use all the records in the dBase file. You don’t want to append the data to an existing Postalsoft file.
To use a whole dBase file, choose File > New, enter the dBase file’s name in the File Name box and select Use Existing Data File. Then enter an .mdf name.
Import the dBase file if:
You want to append all or part of the dBase file to an existing Postalsoft
Your dBase file doesn’t have fields you’ll need for presorting (for example, if
The file contains fields that you want parsed (for example, if first and last
mailing list.
city, state, and ZIP Code information is all in a single field).
name are in the same field, and you want them in separate fields).

Copy Postalsoft’s .dbf file

The dBase file has memo fields using a FoxPro memo file (.fpt extension). If
the .fpt file is not present, you won’t be able to import the file.
If you want to use the .dbf file from Postalsoft with another program, we recommend this: Make a copy of the file in the other program’s directory and use the copy instead of the original .dbf file.
Some programs claiming to be dBase-compatible do not write files that are fully dBase-compatible. If another program writes erroneous or incompatible data into the .dbf file, your entire mailing list could be corrupted or unreadable when you open it with Postalsoft.
Some programs claim to export dBase-compatible files, but their field names are not actually dBase-compatible. Make sure your field names are 1 to 10 characters long; start with a letter; and contain only letters, digits, and the underscore character.
Important: Do not use a word processor to open or modify a Postalsoft
!
file (.mdf, .dbf, or .cdx). Doing so may cause file corruption, loss of data, errors, or system crashes.
Chapter 4: Import and export data
45

Import an Access table

To successfully import Microsoft Access data, plan ahead. Microsoft Access tables have many field types that don’t have a corresponding field type in Postalsoft. (Postalsoft uses the dBase/FoxPro file format.) below when importing Access tables.
After you import the file, check your data to make sure that the fields imported as you expected. If you have lost data, or some fields imported incorrectly, you may want to try importing again after making field adjustments in Postalsoft.

One table at a time You can import one table at a time from Access. If you want to import more than

one table from the Access file, you can perform the import process multiple times until you have included all of the tables you need.
Keep in mind that when you import multiple tables from one Access file, any subsequent table imported will result in additional records. Do not expect data related to the records already imported to be added to the existing records.
Example Let’s say you want to import two tables from an Access file. Table A contains
names and companies for 1000 records. Table B contains addresses for the same 1000 records, but does not contain the names. The results from importing both tables will equal 2000 records: 1000 with names but no addresses, and 1000 with addresses, but no names.
Follow the guidelines

Decide which fields to import

How to avoid truncated and lost data

Import the same field types

Before you import, examine the fields and data types in the Access table and decide which fields you want to import.
If you import to an existing Postalsoft file, decide how you will match the
Access fields to the existing fields in Postalsoft. Adjust Postalsoft field lengths whenever possible to avoid losing data.
If you import to a new Postalsoft file, set up your Postalsoft fields and field
types with the Access field types in mind.
When importing text- and memo-type Access fields to character-type fields
in Postalsoft, data will be truncated (lost) if it exceeds the target field length.
When importing date/time data, time data will be lost.
When importing Currency, AutoNumber, and Number data types to number-
type fields in Postalsoft, imported data may not correctly reflect the original number or value.
For more information on what could happen if you import field types that are incompatible with Postalsoft fields, see the table on page 47.
Avoid importing fields that don’t have the same field type in Postalsoft. Match non-text type fields to None in the Associate Fields window. When you do this, those fields don’t import.
46
If you decide to import non-text Access fields (like numbers) into Postalsoft, see “Field association” on page 47 for a list of non-text Microsoft Access fields and the field types you should match them to in Postalsoft.
Business Edition User’s Guide

Field association The chart below shows non-text Access fields (and one text field type) and the

field types that you should match them to in Postalsoft. The Conversion results column lists the limitations you should be aware of.
Microsoft Access field Postalsoft field
Data type Field size prop-
erty
AutoNumber Long integer Num
Data type Conversion results
Results are undefined if the value is too large for
0 decimal places
the target field length. Postalsoft won’t add num­bers or verify uniqueness.
Currency Currency Num
2 decimal places
Results are undefined if the value is too large for the target field length.
Date/Time N/A Date Only the date portion is imported.
Memo N/A Char Data is truncated if it exceeds the target field
length. This field can only be imported to Char­type fields because displaying or editing Memo fields is not supported in Postalsoft.
Number Long integer Num
0 decimal places
Number Double Num
2 decimal places
Results are undefined if the value is too large for the target field length.
Results are undefined if the value is too large for the target field length or if the value has decimal places set at a number other than 2.
Number Integer Num
0 decimal places
Number Single Num
2 decimal places
Results are undefined if the value is too large for the target field length.
Results are undefined if the value is too large for the target field length or if the value has decimal places set at a number other than 2.
Tex t N/A Char Data is truncated if it exceeds the targeted field
length.
Ye s/ N o N/A Logical Imports with no problems.
Byte
Replication ID
Cannot import.
OLE objects
Link
Chapter 4: Import and export data
47

The enhanced import process

Postalsoft’s importing process has the ability to intelligently parse (identify and isolate) data. You may find this enhanced importing useful in many ways, especially if the file that you import is not formatted consistently or has multi-line fields (for example, city, state, and ZIP Code data in one field).

Know the basics Before you import a file using the enhanced import process, it is important to

understand the basics of importing into Postalsoft. With the enhanced import process, you must set up your record layout appropriately before importing, and you still need to associate fields.

Parsed fields Postalsoft can identify the following data in discrete or multi-line fields:

Names and title of peopleCompany namesStreet addressesCity namesState abbreviationsState names (only in discrete fields)ZIP and ZIP+4 Codes

How the enhanced import works

When Postalsoft processes your import file, it breaks certain fields into words. Postalsoft looks these words up in parsing dictionaries. These dictionaries help Postalsoft determine what type of data each word might be.
For example, if the City field incorrectly contains both city and state data such as Chicago, IL, the dictionary tells Postalsoft that the word Chicago is a city name and that IL is a state abbreviation.
Chicago, IL
one import field
After Postalsoft determines what the word might be, it populates the designated field with that data. For the Chicago, IL example,
parsed to separate fields
the City field is still populated with Chicago, but IL is moved to the State field. The
Chicago
IL
punctuation is deleted.
You can say that Postalsoft “overrides” your input mappings.
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Business Edition User’s Guide

Add fields to your layout

The following table lists new field kinds to support the enhanced importing process. Before you import your data, you need to add these fields to your record layout. Choose File > Properties > Database to add these fields.
Field kinds Description Length

Start the enhanced import process

Import Error A one-character error code.
E
The record has unidentifiable data that cannot be imported into Postalsoft. The Extra 1-3 fields are populated with the unidentifiable data.
F
More than three unidentifiable fields were found in the original import file. Only the first three of those fields are saved in the Extra 1-3 fields.
blank
Importing was successful.
Import Extra 1 - 3 Unidentifiable data from the original file. 30
1
After you add the necessary fields to your layout, you can start to import your data using the enhanced import process. To start, follow these instructions:
1. Choose File > Import.
2. Navigate to and select the file that you want to import. Click OK.
3. Choose the file format from the list, if necessary. Select Override Input
Mapping for Naming and Address Data in Wrong Fields, and keep Save Unidentifiable Data in the Fields Extra 1, Extra 2, and Extra 3 selected if
these fields are in your layout (recommended). Click Next.
4. If necessary, define any other import settings such as your ASCII text format. Click Next until you reach the Associate Imported Fields window.

Map your fields In the Associate Imported Fields window, map your imported fields to one of the

following expected destination field kinds or split/merge fields.
Field kinds Split fields Merge fields
Company name Name (to be parsed) 5-digit part of ZIP Code
Street address line 1 City + State + ZIP Code 4-digit part of ZIP Code
Street address line 2 City + State
City City + ZIP Code
State State + ZIP Code
ZIP/ZIP+4 (98765-4321)
ZIP/ZIP+4 no dash (987654321)
ZIP 5-digit part only
ZIP 4-digit add-on part
When you map an imported field to one listed in the Field Kinds column, Postalsoft can identify any data not appropriate for that field. See “How the
enhanced import works” on page 48. Also see “Examples of unidentifiable data” on page 50.
Chapter 4: Import and export data
49
The split and merge fields have special actions when you map to them.
Split fields The split fields break up data in multi-line fields into discrete fields. For example,
if you have one field in your imported file that contains city, state, and ZIP Code, you can map this field to the City+State+ZIP Code field. Postalsoft parses this data into the discrete city, state, and ZIP Code fields that you set up in your Record Layout.
Last line:
La Crosse, WI 54601
City+State+ZIP
City: La Crosse State: WI ZIP: 54601
Merge fields The merge fields combine the discrete 5-digit ZIP Code field and the discrete 4-
digit ZIP Code field from your imported file into one ZIP/ZIP+4 field in your Postalsoft file.
5-digit: 54601 4-digit: 4071
5-digit part of ZIP Code 4-digit part of ZIP Code
Cannot map fields twice The same importing rules still apply for the enhanced import as the basic import
ZIP/ZIP+4: 54601-4071
process. Therefore, you cannot map two different imported fields to the same destination field, even when using a split or merge field.

Finish your import After you have set up your field mappings, click the Finish button. Postalsoft

processes your import file. Large files may take longer with the enhanced import process than they would with the basic importing process. You can view the progress bar during processing.
When the import is complete, choose View > Data Sheet to see all the work that Postalsoft did to your input file, and to scan for any errors. You may have to fix certain records yourself if Postalsoft could not identify the data.

Examples of unidentifiable data

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Business Edition User’s Guide
The following example data shows common cases of unidentifiable data.
For this example, these records are marked with an error after processing:
Record #5 has unidentifiable data. The 6457 could be a typo or a customer ID
in the wrong field. Postalsoft cannot recognize it as a ZIP+4 Code without the 5-digit ZIP Code.
Record #6 has a title in front of a person’s name. Postalsoft recognizes the
whole field as a title, “Professor Tom Smith.” Record #5 is identified because
the title is located after the name. Record #2 is identified because “Dr.” is considered a prefix.
Record #8 has street address, city, and state combined in one field. The
address and city cannot be identified separately when combined in one field. Notice that record #3, #4, and #5 will parse correctly.
Record #9 has a city name and state name, instead of an abbreviation.
Postalsoft can identify state names only in discrete fields. Postalsoft can recognize state abbreviations in multi-line fields.
Chapter 4: Import and export data
51
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Business Edition User’s Guide
Chapter 5: Manage your mailing list
This chapter explains the importance of:
Backing up your data Entering data Managing your data Indexing the database Importing and exporting Settings Library components
Chapter 5: Manage your mailing list
53

Database location

It is a good practice to keep your data files in a data directory that is separate from Postalsoft’s directory. In this way, when you perform a backup of your data files, they are all in one location.
You can change the location where Postalsoft looks for files when you use File > Open or click the Open icon
on the toolbar.

Change the default location

Choose Tools > Options > Main File Locations button, and enter the new default location in the Data section, or click Browse to search for or create the location.
After this is set, the next time you open a file using File > Open or the Open icon on the toolbar, Postalsoft opens the new directory you have set, and the Open window lists all the files in the location you specified.
Example
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Business Edition User’s Guide

Enter data in your file

Thi
When you open your mailing description file, you are also opening the database file. As you enter information into your mailing description file (adding and editing records), you are entering data into your database file. If other users are sharing the database file through their mailing description files, they will also share the new information you are adding.
Caution: You can permanently delete shared information from the
!
database file by eliminating data in fields or deleting fields in the layout.
There are two ways to view your database file.
The Data Form view offers a view of your database one record at a time.
The Data Sheet view shows records in a spreadsheet-like format.

Data Form view To access the View Data Form option, choose View > Data Form.

As you enter data in your mailing list, you can move from field to field by pressing the Tab key. The fields are highlighted as you tab through the record. You enter data in the highlighted field.
s shows an empty record in Data Form view.
Data Sheet view To access Data Sheet view, select View > Data Sheet. See multiple records and
use the scroll bars to view additional records in Data Sheet view. You can resize, rearrange, and hide columns without switching to a separate design window. Click on a cell to edit or change the information in that cell.
In Data Sheet view, you can see many records at once.
Chapter 5: Manage your mailing list
55

Manage your data

Postalsoft provides many techniques and shortcuts for managing your data. Whether you want to add repetitive data or delete a specific group of records, Postalsoft provides the tools you need.
Consult Postalsoft’s online help for complete instructions. Search the online help’s index with keywords: default, field, coded, notes, and indexed.

Use default data To work with default fields, use these commands:

Edit > Set Default Field Edit > Get Default Field Edit > Get All Default Fields Edit > Remove Default Field
If you need to enter numerous records that have the same data for one or more fields (for example, the same city and state), you can save a default value for these fields. Then you can enter the saved values very quickly, without having to retype them. You can set one or more default fields and then recall them one at a time or all at once.
First you save the default data (the data that is the same in each record). Then you recall the default data to paste it into another record.
You can also clear, or remove, a default field to make Postalsoft “forget” the default value for the selected field.

Enter data in coded fields

Entering data into a coded field is the same as entering data in any other field, except that when you leave a coded field, Postalsoft checks the data entered against a list of valid codes you created (called a code profile). This means that the coded field can only contain certain defined data. To see if a field is coded, choose File > Properties > Database.
You can add codes to the list of valid codes while you are working in Postalsoft. When you leave a coded field, if the code entered isn’t a valid code, Postalsoft lets you add it or cancel. You can remove entries from your code profile.

Save notes You can save notes with each mailing description file. Notes are details about the

database, such as when it was created and changed, or whatever you like. To enter notes, choose File > Properties > Document, File Information tab.

Select records Before performing any action on your mailing list, you can select certain records.

To select certain records, choose Records > Select. Then, you can perform the action on just the selected records.
For example, you may need to perform address correction for only a certain geographical area, such as Wisconsin, Minnesota, and Iowa. To do this, before beginning the address correction, you could select records whose State fields contain WI, MN, or IA. Then, when you correct addresses, you would choose to include only the selected records.
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Business Edition User’s Guide

Search for a record There are several ways that you can search through your records in Postalsoft

(Search > Find or Search > Go To Page Up or Page Down). You can search for a specific record or casually browse through your records.

Delete records You can delete records one at a time or in a group (Edit > Delete Record or

Records > Delete Selected).
Deleted records still reside in the database and are available to you in case you need to access them again. You can even display deleted records (View > Deleted Records). If you want to include deleted records in an operation, you must include deleted records in your current view.
You can un-delete deleted records too. Once they are un-deleted, they can be viewed with the non-deleted records (View > Non-Deleted Records).
Deleted records are not truly deleted. They’re simply marked for deletion. To permanently purge them from your database, you must “remove” them (see “Remove deleted records” on page 57).

Recover records You can undelete records one at a time or in a group (Edit > Undelete Record or

Records > Undelete Selected). When you un-delete records, you make them an active part of your mailing list again.
To undelete records, follow these steps:

Remove deleted records

1. Choose View > Deleted Records.
2. Choose Records > Select > All Records (or use selection criteria).
3. Choose Records > Un-Delete Selected.
4. Choose View > Non-deleted Records.
5. Choose Records > Un-Select All Records.
This process will only work if you have not deleted records via Tools > Remove Deleted Records
Postalsoft does not physically remove records that you delete in case you need to access them again in the future. To permanently purge deleted records from your database, you must remove them (Exclusive mode only: Tools > Remove Deleted Records).
When you remove deleted records from your mailing list, Postalsoft assigns each remaining record a new record number.
Important: If you export to NCOA
!
must not remove deleted records until you have merged the NCOA
Link
or perform an ACS mailing, you
Link
or ACS data back into your database. Postalsoft will warn you if you try to remove deleted records when you shouldn’t.

Change capitalization You can convert the data in your records or just certain fields in your records to

UPPERCASE, lowercase, or Mixed Case. To change casing, choose Records > Change Case. You can perform this case conversion on all records, the current record, or just certain records that you select.
Chapter 5: Manage your mailing list
57
You can also convert the capitalization of your address data or all fields during address correction.
If there are unusual names that require special capitalization treatment, you can add them to the mixed case table (mixcase.tbl), which is located in the System subdirectory where Postalsoft is located. Use Notepad or other text editor to open the file. After you add the words, save and close the file.

Replace text in fields You can replace text in a field in selected records (Records > Replace). This is

useful if you want to make your records more consistent. For example, you could replace all occurrences of “Incorporated” with “Inc.” in a Company field.
It’s a good idea to make a backup of your file before replacing text in fields, in case you change something you didn’t intend to change.

Change the characteristics of your fields

Change the characteristics of your fields in the database file by going to the Record Layout window (File > Properties > Database), where you can:
Add fields to the layout Delete fields from the layout Edit field properties Rearrange field order
The changes you make here affect your database file.

Change the data entry sequence

Change the position of the fields on your screen or the data entry sequence in your .mdf file. Changes you make here affect only the .mdf file and won’t affect your database file.
In Data Form view, switch to Data Form Design (View > Data Form design) and drag and drop the fields in the order you prefer.
In Data Sheet view (View > Data Sheet), drag and drop the columns in the order you prefer.

Save your work You do not have to constantly save your file as you work because Postalsoft

automatically updates the database file as each record is changed. Postalsoft saves the mailing description file (.mdf) each time you exit the program and each time you save.
58
Tip: You can make backup copies of your files and store them in a separate folder. Use Windows Explorer, select the file’s .mdf, .dbf, and .cdx and choose Edit > Copy. Then paste them in a different location.
Business Edition User’s Guide

Index your database

Simple and complex indexes

Description Function
Simple
Complex
Contains one field
Is named after the field it represents
Is case insensitive (upper case)
Is arranged in ascending order
Contains one or more fields, whole or partial
Is named uniquely following dBase naming conventions
Is case sensitive (or insensitive)
Is arranged in ascending to descending order
There are two types of indexes that you can use to arrange your mailing lists:
Simple: Arrange your records in order by any field that is indexed. For
example, if the last-name field is indexed, you can arrange your mailing lists by last name. Likewise, if the ZIP field is indexed, you can sort records by ZIP Code. This type of indexing is called simple indexing.
Complex: Arrange your records in a specified order by using more than one
field. Not only can you use multiple fields, but you can choose specific parts of the field. For example, arrange your records by last name, then ZIP Code.
When you arrange your file based on an index, it affects the order in which records are viewed in Data Sheet and Data Form views. You can also export and print non-presorted labels in order by an index.
Here’s a more detailed comparison of the two types of indexes.
Postalsoft converts all elements in the field to upper case and arranges the records based on the index field chosen in ascending order.
Postalsoft arranges the database in the order specified in the complex index, according to all specified field attributes.

How to index a field To index a field:

1. Choose File > Properties > Database.
2. Select the Indexed option in the field’s row.
3. Click OK when finished.
Chapter 5: Manage your mailing list
59

Complex indexes If you want to use complex indexing, you need to first understand expressions.

Expressions When you create a complex index, you are joining expressions together. An index
expression translates an index to dBase language so Postalsoft knows how to interpret your index. Postalsoft creates the expression based on the choices you make when you create a complex index. Here is a sample expression:
UPPER(ZIP) + UPPER(LAST)

Example of a complex index

Shifts the ZIP Code field to upper case and arranges them in ascending order.
The plus sign joins the two fields together. There can also be a minus sign here. A minus sign moves all extra spaces in the previous field to the end.
Shifts the Last Name field to upper case and arranges them in ascend­ing order.
Here is sample data arranged using the complex index expression above. The index arranges the data first in ZIP Code order, then ascending alphabetical order by last name.
Expression:(UPPER)ZIP + (UPPER)LAST ZIP Code Last Notes
44017-2130
Wolanski Wolanski
44017-2153
“W”
is at the end of the alphabet yet
with this index it comes before “
H
(Harrison) because of the ZIP Codes.
Harrison
All of these names are in alphabetical
44017-2184
order, but only in each ZIP Code range.
Poyer Snow
44017-2407
Tramba Tramba
These two names are listed last, even though they begin with the letter “
T
.”

How to use your index

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Business Edition User’s Guide
To use a simple or complex index, select it from the Index drop-down list, or choose Records > Indexed By.
If the field you want to use isn’t present in the Index By drop-down list, you must make the field indexed. Then when you access the Index By list, your field will be present.

How to work with several lists

You can have up to eight mailing description files open at once. Arrange the files side-by-side (Windows > Tile Horizontally, or Windows > Tile Vertically) or in an overlapping pattern (Windows > Cascade).

Copy records between files

You can copy records (Edit > Copy Record) from one Postalsoft file to another, either one record at a time, or as part of a group. Postalsoft uses the Windows clipboard to store records that you copy or cut. After copying or cutting a record, you can paste (Edit > Paste Record) it into another Postalsoft file; you can even paste it into a word-processing document, if you like.
When you copy records from one Postalsoft file to another, the records are appended to the target list. The order in which Postalsoft appends the records is the current index order of the source file.
Tip: If you need to copy a lot of records to another file, it may be faster for you to export those records by criteria (in the dBase format), and then open the exported file in Postalsoft if you’re creating a new mailing lists. Or you could import the file you exported into an existing database.
Chapter 5: Manage your mailing list
61

Import and export Settings Library components

Postalsoft includes an import and export feature for the Settings Library. If you run Postalsoft on more than one computer or if you update to a new computer, you can transfer components from one computer to another.
For example, perhaps you have two computers in your office that run Postalsoft. Instead of starting a new job on one computer, you can now share Settings Library components, such as the presort or record layout components. Importing and exporting components between computers can save you a lot of setup time.

How to export components

To export a Settings Library component:
1. Choose To o l s > Op t ions , and click the Settings Library button under General.
2. In the Manage Settings Library window, select the component(s) you want to export.
For example, if you need to start a new job on another computer, you can select a record layout component to export. Then, you would not have to set up your record layout from scratch on the new computer.
3. Click the Export button.
4. Navigate to the location you want to save the component. This location can be directly on a disk or anywhere that is easy for you to access.
5. Type the file name for the component, and click Save. All selected components are saved in one .xml file.
6. Click OK to close the successful export message.

Transfer your components

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Business Edition User’s Guide
After you export component(s) from Postalsoft, you can transfer the saved .xml file to the new computer. You can copy the file onto a CD, or whatever works best for you to transfer files between your computers.
On the new computer, copy the .xml file into a directory that is easy for you to access. You do not need to store it in the Postalsoft directory.
The settings.xsl file: When you export your component(s) a settings.xsl file is saved in the same location as the .xml file. This file is there so that you can open the .xml file in your web browser, such as Internet Explorer, to view the component details.
If you want to open the .xml file on the new computer, you must transfer this settings.xsl file along with your .xml file.

View the details To view the details of your exported component, open the .xml file in your web

browser, such as Internet Explorer or Netscape. The following image is an example of a record layout component.

How to import components

To import a Settings Library component into Postalsoft:
1. Choose To o l s > Op t ions , and click the Settings Library button near the
bottom of the window.
2. In the Manage Settings Library window, click the Import button.
3. Navigate to the location that you previously placed the .xml file—your
exported component(s).
4. In this location, choose the .xml file you want to import. Click Open.
5. Click OK to close the successful import message. The component now
appears in the Component listing.
Chapter 5: Manage your mailing list
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Business Edition User’s Guide
Chapter 6: Address correction
Postalsoft can correct address data and assign codes for postal automation, data enrichment, and other purposes. When Postalsoft corrects addresses, it is standardizing them to USPS (United States Postal Service) standards.
This chapter explains Postalsoft’s address-correction features and options and how you can apply them in common situations.
This chapter also explains the for-sale options: Delivery Point Validation,
Link
LACS
, and Geocensus.
Chapter 6: Address correction
65

Introduction

CASS certification Postalsoft’s assignment engine, ACE, is certified by the USPS under its Coding

Accuracy Support System (CASS) program. This recognition gives Postalsoft users the highest possible confidence in Postalsoft’s address correction.
Because the CASS certificates change frequently, we post the most recent ones on our Customer Care web site. You can access this web site at
http://www.firstlogic.com/customer

References  USPS Publication 28, Postal Addressing Standards, lists most of the

guidelines that Postalsoft must follow when it corrects addresses.
Domestic Mail Manual (DMM), the official source of USPS mailing rules,
lists rules regarding CASS certification, the 3553 form, and more.
Other helpful USPS publications. Ask your postmaster or USPS account
representative about them.

Extract utility Extract is a tool to make a geographical subset of your ZIP+4 directory files. This

is a handy tool if most of the addresses you process are in a particular state or region.
.
Refer to “Extract” on page 374 for more information about the Extract utility.
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Business Edition User’s Guide

Terms for address components

When referring to the components that make up an address, we use same terms that the USPS uses, with one exception:.We call the line that contains the name of a company “Company;” the USPS calls it “Firm.”
See the following example for a listing of each address component.
Postal barcode
Company
Dual address
Assigned address
Last line
|546504331019|
John Dough, President North American Bakery Supply PO Box 9175 2001 West Harbor Drive North Suite 152 Onalaska, WI 54650-4331
City
State
Postal codes
54650-4331 01 9
DP2
(Together, these four numbers are the basis for the postal barcode. Usually, only the ZIP and ZIP4 are printed in numeric form.)
check-digitZIP+4 (ZIP Code and 4-digit add-on)
Address-line components
Primary address
Secondary address
2001 West Harbor Drive North Suite 152
Primary range
Primary name Postdirectional
Suffix
Secondary
Unit designatorPredirectional
range
Chapter 6: Address correction
67

What is address correction?

When Postalsoft corrects or standardizes an address, it gives you back a corrected, complete form of that address. At the same time, Postalsoft can give you useful codes for postal automation and other purposes. To correct your addresses, choose Tools > Correct Address.

Address hygiene Most Postalsoft users want to make sure that their address data is correct and

complete. To deliver this, Postalsoft relies on USPS directories of addresses.
Postalsoft verifies that the city, state, and ZIP Code agree with one another. If
you have only a city and state, Postalsoft usually can add the ZIP Code, and vice versa.
Postalsoft can standardize the address line, too. For example, Postalsoft can
correct a misspelled street name, fill in missing information, and delete unnecessary punctuation.
If your address list contains any undeliverable addresses (vacant lots or
condemned buildings, for example), Postalsoft identifies these for you.
Postalsoft can also assign error and status codes to help you find out why
addresses were not assigned or how they had to be corrected.
Before standardization After standardization

Preparation for matching

Address = 1390 valhalla City = deltona pines State = fl ZIP = 32738
Many Postalsoft users perform duplicate detection (see “Find duplicate records”
on page 97) after standardizing addresses. When comparing two addresses to see
Address = 1390 Valhalla Street City = Deltona State = FL ZIP = 32725-1732
if they match, it’s important to have standardized data—otherwise, the smallest typographical error might keep you from finding matches you should find.

Data enrichment With Postalsoft you can append many useful codes to your records, such as the

county number and congressional district number.
Before standardization After standardization
Address City State
=
route 1 box 44a
=
stodard
=
wi
Address City State ZIP
------------------------­County Code Congressional Code
=
RR 1 Box 44A
=
Stoddard
=
WI
=
54658-9610
---
----------------------
=
123
=
3

Postal automation Some companies use Postalsoft to help them qualify for discounted postage on

their mailings. There are several postal automation codes, including the carrier­route number, delivery-point code, and line-of-travel number. Postalsoft can assign all of these codes to help you qualify mailings for the lowest possible rates.
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Business Edition User’s Guide
Before standardization After standardization
Address City State ZIP
=
1070 shorewood dr
=
la crose
=
wi
=
S4601
Address City State ZIP
-------------------------­Delivery Point Code Carrier Route Number LOT Number LOT Order
=
1070 Shorewood Drive
=
La Crosse
=
WI
=
54601-7019
--
---------------------------
=
70
=
C026
=
0120
=
A
Chapter 6: Address correction
69

How address correction works

Postalsoft follows these steps when it processes an address:
1. Input. Whether you’re standardizing one record’s address or many addresses in a file, Postalsoft processes one record at a time.
2. Parse. Postalsoft breaks down the address into its components: postal code, city, state or province, house number, street name, and so on.
3. Pre-standardize. Postalsoft pre-standardizes the parsed components to match to the patterns of the postal directories. For example, Postalsoft converts the data to full capitals, corrects any nonstandard abbreviations, and strips out punctuation and extra spaces.
4. Match last line. Postalsoft reads the city, state, and postal code. Then Postalsoft searches for matching data in the City and ZCF directories.
Postalsoft looks up the city and state, to find all postal codes for the city. Then it looks up the postal code, to find all possible cities for that postal code. By comparing the results of these two look-ups, Postalsoft can verify that the last-line components agree with each other. Postalsoft may also correct the spelling of the city and state. If successful, the address is called a last-line match.
5. Match address line. Postalsoft searches the National ZIP+4 directory, looking for records that might match the input address line, secondary address, and company.
Postalsoft evaluates all potential matches and assigns a confidence score to each one. Postalsoft then selects the record with the highest confidence score. To be chosen, a record must have a high confidence score, and score distinctly higher than any other possible matches. If successful, the address is called an address-line match.
Once Postalsoft has chosen a matching record, it can finalize the postal code and assign other codes.
6. Results. Postalsoft offers two types of resulting data:
Corrected data for the address-related fields in your records.
Additional codes and components generated during look-up.
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Standardized fields

The fields listed below are the only fields affected when you standardize addresses. Other fields, such as a phone number field or a last name field, remain unchanged.
See Appendix A for details about how Postalsoft updates these fields.
Field Description
Address_1 Street address line 1
Address_2 Street address line 2
City City name
Congr_CD Congressional district code
County County name
County_CD County code
CRRT Carrier-route code
Note: You can select options to not standardize some of the fields listed below, even if you are standardizing others.
DP2 Delivery-point 2-digit add-on code
DPC Delivery-point check-digit
Err_Stat Status code (if the record is found) or error code (if the record
is not found)
LACS Move update data from NCOA
address conversion
LOT Line-of-travel number
LOT_Ord Line-of-travel order
Plus4 4-digit add-on to the ZIP Code (only use with ZIP5 field)
Rec_Type USPS record-type code
State Two-character state abbreviation
URB PR Urbanization code is a place name that denotes a neighbor-
hood or subdivision
ZIP 5- or 9-digit ZIP Code (with a hyphen)
ZIP5 5-digit ZIP Code
ZIP9 5- or 9-digit ZIP Code with no hyphen
ZIP_Move ZIP Move realignment indicator
Link
that identifies the type of
Postalsoft assigns ZIP+4 codes only to DPV-confirmed addresses — addresses that have a DPV status of Y, S, or D. These values are held in Postalsoft’s DPV Status field.
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Correction options

By default, Postalsoft’s correction options are set so that your mailing will conform with the USPS-preferred standardization style. However, you can change these settings if you need to (Tools > Correct Address > Correction Settings).
Here’s an example of how Postalsoft updates a record, using the default settings:
Before standardization After standardization

Change the settings to meet your needs

Address =1070 shorewood drive City =la crose State = wi ZIP =S46Ol
Address = 1070 SHOREVIEW DR City = LA CROSSE State = WI ZIP = 54601-7019
By default, Postalsoft corrects all address components and converts them to capital letters. Postalsoft also adds the 4-digit ZIP Code extension if the address is DPV-confirmed..
You can set the correction options to meet your needs. For instance, you may choose not to update some of the address components, or to convert the data to a mix of upper and lowercase.
Refer to Postalsoft’s online help for details about address correction options.
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Suggestion lists

Ideally, when Postalsoft looks up an address in the postal directories, it finds exactly one matching record. When the original data is good, Postalsoft should be able to determine exactly one matching record—one combination of city, state, and ZIP—in the City and ZCF directories. Then, during the lookup in the National ZIP+4 directory, Postalsoft should find exactly one record that matches the address.
To enable suggestions, choose Tools > Correct Address > Correction Settings and select Suggest Changes for Records Not Found on the applicable tab.
Many times, Postalsoft can do this even when the original data is not complete. In many cases, all Postalsoft really needs to standardize an address is the right ZIP Code, house number, and some of the street name.
Before standardization After standardization
Address = 1000 vin ZIP = 54603

Breaking ties Sometimes it’s impossible to pinpoint one matching record in the directory.

Address = 1000 Vine Street City =La Crosse State = WI ZIP = 54601-3474
Postalsoft may find several directory records that are near matches.
When Postalsoft gets close to a match, but not quite close enough, it assembles a list of the near matches—the suggestions. Postalsoft presents its suggestions, you pick one, and Postalsoft tries again to assign the address.
For example, given the incomplete last line below, Postalsoft could not reliably choose one of the four cities. But if you choose one, Postalsoft can go ahead with the rest of the assignment process.
Original record Possible matches in the City/ZCF directories
Address = 1000 vine City = State =
lac wi
La Crosse, WI 54601 Lac du Flambeau, WI 54538 Lac Courte Oreilles Indian Reservation, WI 54806 Lac du Flambeau Reservation, WI 54806
The same can happen with address lines. A common problem is a missing directional. In the example below, there is an equal chance that the directional could be North or South. Postalsoft has no basis for guessing one way or the other.
Original record Possible matches in the National ZIP+4
directory
Address = ZIP = 54601
615 losey blvd
600-699 Losey Blvd 600-699 Losey Blvd
Chapter 6: Address correction
North South
73
A missing suffix would cause the same problem.
Original record Possible matches in the National ZIP+4
directory

You’ll need more information

This is not a guessing game

Address = ZIP = 54601
121 dorn
100-199 Dorn 100-199 Dorn
Place Stree t
A badly misspelled street name could also cause a “tie.”
Original record Possible matches in the National ZIP+4
directory
Address = City = minneapolis State = mn
4101 mar
3900-4199 Marschall 55379 4000-4199 Maryland 55427
When Postalsoft produces a suggestion list, you need some basis for selecting one of the possible matches. Perhaps you can come up with some additional or better data. For example, perhaps you are using Postalsoft to capture address data while the customer is still on the phone. Or you might be taking data from a consumer coupon, a little smudged—but if Postalsoft gives you a clue what information is needed, perhaps you could figure out the address.
If you guess, what’s the price of guessing wrong? Consider this address, which needs a directional:

Unresolved suggestions

When to turn on suggestion lists

Suggestion lists and CASS certification

Original record Possible matches in the National ZIP+4 dir.
Address = City =minneapolis State =mn
5231 penn ave
5200-5299 Penn Ave 5200-5299 Penn Ave
North South
(ZIP 55430) (ZIP 55419)
If you were to guess the directional, and guess wrong, then your information for that customer will be incorrect. If you’re doing a mailing, your mail to this customer would go through the wrong post office, about 10 miles away. At a minimum, it’s going to be badly delayed. But, it might never be delivered.
If Postalsoft produces a suggestion list, but you have already given all the data available to you, then you may need to accept that the address simply cannot be assigned. Or perhaps it can be assigned only at the ZIP level.
Suggestion lists are useful tools when you’re processing one address at a time. When you process large groups of records with suggestion lists enabled, the process may be too slow to be useful (if many records bring up a suggestion list).
There’s a strong incentive to use Postalsoft to assign every possible address. The USPS requires complete separation of the automation mail stream from other mail. So mailers have two incentives to barcode every possible piece:
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Business Edition User’s Guide
Postage discounts for barcoding are very attractive.
Splitting the mail into automation and non-automation streams causes hassles
and inefficiency in mail preparation. To keep your operation running smoothly, you should cut down the non-automated portion as much as you can.
CASS rule The USPS does not permit us to generate a 3553 form when suggestion lists are
used in address correction. The USPS suspects that users may be tempted to guess. Misrouted mail is expensive for the USPS to handle.
Therefore, when you use Postalsoft to assign a single record at a time or multiple records with the suggestion list turned on, you cannot get a 3553 form covering the addresses that you assign. The form is available only when you perform address correction for groups of records without suggestion lists enabled.

Tips for using the suggestion lists

Because of the CASS rule explained above, you must standardize the whole mailing list again to get a 3553 form that covers your entire database.
Some customers prefer to have Postalsoft perform the bare minimum of processing during that second batch run. That minimum is that Postalsoft must update the ZIP Code. All other fields can go untouched, but Postalsoft must update the ZIP Code or it will not generate the 3553 form.
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Delivery Point Validation

What is DPV? Delivery Point Validation (DPV) is a USPS technology that helps validate the

accuracy of address information. With DPV, you can identify addresses that are Undeliverable As Addressed (UAA) and determine whether or not an address is a Commercial Mail Receiving Agency (CMRA), a private business that acts as a mail receiving agent. DPV uses data that the USPS provides to CASS vendors, such as Business Objects.
DPV can be useful in the following areas:
Mailing: DPV assists in screening out undeliverable-as-addressed (UAA)
mail and cuts down on mailing costs.
Information quality: DPV's ability to verify an address down to the
individual house, suite, or apartment rather than block face increases the data's level of accuracy.
Increased assignment rate: DPV resolves ties when other tie-breaking
methods are not conclusive. This may increase assignment rates.
Preventing mail-order-fraud: DPV can assist merchants by verifying valid
delivery addresses and Commercial Mail Receiving Agencies (CMRA). This can eliminate shipping of merchandise to individuals placing fraudulent orders.

USPS goals and requirements

Postalsoft’s DPV option

The USPS is trying to remove UAA mail from the system. It costs millions of dollars every year to mail and handle UAA mail. Thus, as part of CASS Cycle L, which begins August 1, 2007, the USPS requires DPV.
Starting with CASS Cycle L:
The CASS report will be produced only when you perform DPV and
ZIP+4 codes will be assigned only for addresses in which the primary
LACS
Link
processing.
address (for example, the house number) is DPV-confirmed. This means that postage discounts will be possible only for those mail pieces with a DPV­confirmed primary address.
For more information about DPV’s effect on postage discounts and reducing undeliverable-as-addressed mail, see:
http://www.usps.com/mailerscompanion/_pdf/novdec06.pdf
DPV is available in Business Edition as a for-sale option. If you do not already own the DPV option, and you'd like to maintain CASS certification for CASS Cycle L and reduce UAA mail by using DPV, contact your local reseller, or contact Business Objects at http://www.postalsoft.com
.
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Business Edition User’s Guide

DPV locking

False-positive addresses are included with DPV directories as a security precaution. If DPV detects one of these false-positive addresses during processing, Postalsoft marks the record as a false-positive address and discontinues DPV processing. This action is referred to as DPV locking.
Each company that purchases the DPV functionality is required to sign a legal agreement stating that it will not attempt to abuse the DPV product. If a user abuses the DPV product, the USPS has the right to prohibit the user from using DPV in the future.

Lock codes If you encounter a false-positive address during processing, Postalsoft displays an

Alert message. It contains your DPV Lock Code and DPV Locking Address Information. This information is also added to your Job Summary report.
If you turn off DPV and run address correction again, the original Job Summary report containing your locking information is lost. Be sure to keep a copy of this information.

How to unlock DPV When DPV is locked, you cannot run DPV again without unlocking it. To unlock

DPV:
1. Locate your DPV Lock Code and your DPV Locking Address Information.
You can locate this information in the Processing Alert, which appears on­screen during processing, or in the Summary Information report.
2. Go to http://www.firstlogic.com/customer and log in with your Customer ID
and Password.
3. Click Retrieve DPV Unlock Code under the Product Information section.
4. Fill out the form using your DPV Lock Code and DPV Locking Address
Information.
5. Click Submit, and follow the directions on screen.
If you do not have web access, you can contact Customer Support and they will guide you through the steps to unlock DPV.
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77

DPV performance

DPV processing speed depends on your operating system, computer configuration, and what other processes you are running at the same time.
If you are performing DPV processing for multiple records, you may load the DPV directories to memory, which can significantly improve DPV performance. Loading to memory requires at least 1.0 GB of memory, because the directories require 550 MB of continuous free memory and your operating system and other applications will use additional memory. Therefore, we strongly recommend that you install at least 1.5 to 2.0 GB of memory, especially if you are running
Link
LACS
If you do not load the directories to memory, then only 35 MB of memory are required to read the DPV directories. Make sure you have enough memory available before performing DPV processing.

Memory options To set the memory options:

1. Choose Tools > Correct Address > Correction Settings (Multi-Record tab)
2. Select the Load to Memory option to improve processing speed when you’re
processing at the same time.
or Tools > Correct Address > Multi-Record.
processing a large database.
3. Select the Stop Assigning If Out of Memory option to quit address assignment if your system doesn't have adequate memory (at least 150 MB free). If you do not select this option and your system doesn't have enough
Link
memory available, LACS
processing will continue, but at a slower speed.
4. Select other options, as desired, and perform address correction as usual.
You can also set the memory options as default for all new jobs. Choose Tools > Options, Address Correction, Default Settings.
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Business Edition User’s Guide

Perform DPV processing

Prepare your database

If the DPV fields aren't already in your layout, follow these steps to add them:
1. Choose File > Properties > Database.
2. In the Record Layout window, click Multiple Fields.
3. Select DPV (Select All).
4. Click OK.

Load the DPV directories

Perform DPV processing as part of address correction

For details about the DPV directories and how to install them, see “Postal
directories” on page 18.
1. Choose Tools > Correct Address > Multi-Record.
2. Select the Perform DPV Processing option.
3. Click OK.

View results After processing, you may want to view the Summary Information report to see

DPV processing results. To print the Summary Information report:
1. Choose Print > Reports.
2. Select the Summary Information report.
3. Click Print.
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LACS
Link
What is LACS
Link
LACS
Link
in Postalsoft Postalsoft Business Edition offers LACS
Example of LACS conversion
? The USPS LACS
addresses. These “911” conversions make it easier for police, fire, ambulance, and postal personnel to locate a rural address. LACS when streets are renamed or post office boxes renumbered.
To obtain the new addresses, you must already have the old address data.
Link
LACS
replaces the USPS's Locatable Address Conversion System (LACS).
As part of CASS Cycle L, which begins August 1, 2007, the USPS requires
Link
LACS
. Starting with CASS Cycle L, the CASS report will be produced only
when you perform DPV and LACS
maintain CASS certification for CASS Cycle L, you will need to perform
Link
LACS
processing on your data. Contact your local reseller, or contact
Business Objects at http://www.postalsoft.com
Link
LACS
is an integrated part of address processing. It is not an extra step. If a match is found in the LACS database with the LACS information.
Link
This example shows a LACS name addresses.
Link
product updates rural-route addresses to street-name
Link
also converts addresses
Link
processing.
Link
as a for-sale option. If you'd like to
to order the LACS
Link
directories, Postalsoft updates the address in your
Link
-converted address and provides other LACS
Link
conversion of a rural-route address to a street-
Link
option.
Link
Original address LACSLink-converted address
RR 2 BOX 204 DU BOIS PA 15801
463 SHOWERS RD DU BOIS PA 15801-6667
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Business Edition User’s Guide
LACS
Link
locking
Unlocking LACS
Link
False-positive addresses are included in the LACS
Link
precaution. If LACS
detects a false-positive addresses during processing, the
Link
directories as a security
following will occur:
The record is flagged as false-positive (LACS LACS Locking information is added to the Summary Information report.
When LACS To un l o ck LACS
1. Locate your LACS
Link
processing stops.
Link
is locked, you cannot run LACS
Link
through the Customer Portal:
Link
Lock Code and your LACS
Link
Indicator field is set to F).
Link
again without unlocking it.
Link
Locking Address
Information. You can locate this information in the Processing Alert, which
appears on-screen during processing, or in the Summary Information report.
2. Go to http://www.firstlogic.com/customer and log in with your Customer ID and Password.
3. Click Retrieve LACSLink Unlock Code under the Product Information section.
4. Fill out the form using your LACS
Link
Lock Code and your LACS
Link
Locking Address Information.
5. Click Submit, and follow the instructions on screen.
If you do not have web access, you can contact Customer Support and they will guide you through the steps to unlock LACSLink.
Chapter 6: Address correction
81
LACS
Link
performance
LACS
Link
processing increases the time it takes to perform address correction. Processing time varies with the LACS system configuration, and other variables that are unique to your operating environment.
If you are performing LACS
Link
the LACS
directories to memory, which may make LACS faster. Loading to memory takes several minutes and requires at least 150 MB of free memory.

Memory options To set the memory options:

1. Choose Tools > Correct Address > Correction Settings (Multi-Record tab)
or Tools > Correct Address > Multi-Record.
2. Select the Load to Memory option to improve processing speed when you’re
processing a large database.
3. Select the Stop Assigning If Out of Memory option to quit address
assignment if your system doesn't have adequate memory (at least 150 MB free). If you do not select this option and your system doesn't have enough memory available, LACS
Link
feature based on operating system,
Link
processing for multiple records, you may load
Link
processing will continue, but at a slower speed.
Link
processing
4. Select other options, as desired, and perform address correction as usual.
You can also set the memory options as default for all new jobs. Choose Tools > Options, Address Correction, Default Settings.
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Business Edition User’s Guide
Perform LACS
Link
processing

Prepare your database

If the LACS them now:
Link
fields aren't already in your layout, follow these steps to add
1. Choose File > Properties > Database.
2. In the Record Layout window, click Multiple Fields.
3. Select LACSLink (Select All).
4. Click OK.
Load the LACS directories
Perform LACS processing as part of address correction
Link
Link
For details about the LACS
directories” on page 18.
1. Choose Tools > Correct Address > Multi-Record.

2. Select the Perform LACSLink Processing option.

Link
directories and how to install them, see “Postal
3. Click OK.

View results The Summary Information report and the Qualitative Statistical Summary section

of the 3553 CASS form show LACS
Link
processing results. To print these reports:
1. Choose Print > Reports.
2. Select the report you want to print.
3. Click Print.
Chapter 6: Address correction
83

GeoCensus

During address correction, Postalsoft offers you the ability to compare each record to a directory containing geographical data gathered by the U.S. Census Bureau, called TIGER® (Topologically Integrated Geographic Encoding and Referencing) data. Using this data, you can append latitude, longitude, Federal Information Processing Standards (FIPS) codes, and the U.S. Census tract and Block Number Area (BNA) codes for each record to your database.
GeoCensus is available as a for-sale option in Postalsoft Business Edition.

Finding latitude and longitude

Census Bureau web site

To find the latitude and longitude of a specific location, the U.S. Census Bureau provides a lookup server http://www.census.gov/cgi-bin/gazetteer
. From this web site, you can enter a city and state. The server provides you with a single latitude and longitude location.
You could also use a software mapping tool or a personal global positioning system (GPS).
The U.S. Census Bureau web site http://www.census.gov provides more information about the TIGER data, FIPS codes, and U.S. Census tract and BNA codes.
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Business Edition User’s Guide

GeoCensus: Directories

To assign GeoCensus codes, Postalsoft Business Edition uses the U.S. Census Bureau’s TIGER data during address correction. TIGER data is stored in 10 directory files that total 1.5 gigabytes.

Install the directories You don’t need to install all of the TIGER data. Install only the directories

with the ZIP Code ranges that you use. Refer to the readme.txt files on the CDs to learn which directories contain the ZIP Code ranges that you need.
To install the directories, simply copy the directory that you want from the CD and paste it onto your hard drive or server. You can install the files in any location. If you install more than one directory, they do not need to reside in the same place.
For example, to install the TAgeo6.dir file into a folder named GeoDirs in
Postalsoft installation directory:
your
1. Place the TIGER Data CD with the TAgeo6.dir file into your CD-ROM drive.
2. Open the Windows Explorer program by right-clicking My Computer and choosing Explore from the menu.

Set GeoCensus directory locations

3. Under Folders, expand My Computer, and choose your CD-ROM drive. Select and copy the TAgeo6.dir file.
4. Navigate to your Postalsoft directory and create a new folder, GeoDirs. Open this folder, and paste the TAgeo6.dir file into it.
For each GeoCensus directory that you install, indicate its location by following these steps in
Postalsoft Business Edition:
1. Choose Tools > Options.
2. Click File Locations under Address Correction, and click the GeoCensus File Locations tab.
3. Click the Browse button, and navigate to the directory where you installed the directory file. Click Open.
4. Click OK, and click Close.
Chapter 6: Address correction
85

GeoCensus: Assign codes

Prepare your database

Field name Data in this field Field kind Size
LATITUDE The latitude (degrees from the equator) associated with the
You must include both the Latitude and Longitude fields in order to perform address correction with the GeoCensus directories.
Fields for the GeoCensus option
Latitude 10 record’s address. North American latitude values are always positive.
LONGITUDE The longitude (degrees from the Greenwich Meridian) associ-
Longitude 11 ated with the record’s address. North American longitude val­ues are always negative.
FIPS_STAT The FIPS State code. FIPS State Code 2
FIPS_CTY The FIPS County code. FIPS County Code 3
FIPS_PLA The FIPS Place code, which is a number assigned by the U.S.
FIPS Place Name Code 5 government to each incorporated municipality (city, village, town, and so on).
CENSUS_BLK The U.S. Census tract and BNA code U.S. Census tract BNA 7

Turn on the GeoCensus option

Before performing address correction, you must turn on the GeoCensus option. To do t h is:

Perform address correction

1. Choose Tools > Correct Address > Correction Settings, and click either the Single Record or Multi-Record tab. You can also choose Tools > Options > Address Correction Default Settings to turn this option on for every job
that you run.
2. Select the Assign GeoCensus Codes option.
3. Click OK.
When you have added the new field kinds to your database and defined your correction settings, click either the Correct Record or Correct Multiple Records icon in the Toolbar. Postalsoft runs address correction and posts data to your GeoCensus field kinds.
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Business Edition User’s Guide

GeoCensus: Select records by location

The GeoCensus option offers the ability to select or deselect certain records from your database by location criteria. You must perform address correction with the GeoCensus option first, to select records by location.

How to select records by location

For example, suppose you want to send flyers or an email to customers in a specific region. You want to choose certain records from your database that have addresses 20 miles and less from the latitude 43.827° and longitude of -91.234°. You know that your database contains data with addresses outside this region, and you want to exclude them from your mailing or emailing.
To select records by location in a database with corrected addresses:
1. Choose Records > Select > By Criteria.
2. Choose Distance from the Field list.
3. Choose <= less or equal from the Match list.
4. Type 20 in the Compare to field, and type the latitude and longitude values
in the appropriate fields.
5. Click Insert Condition, and the condition appears in the list at the top of the
window.
6. Click OK.
Latitude values must range between 0 and
90. Longitude values must range between
-180 and 0. Type val­ues with a decimal point.
Set Default saves the current Latitude and Longitude settings for future use. Use Default loads your saved default Lati­tude and Longitude settings.
Chapter 6: Address correction
87

Status and error codes

If your layout includes a field for error and status codes, Postalsoft assigns a status code when it assigns an address, or an error code if it could not assign an address. These codes can help you understand why Postalsoft couldn’t assign an address or what it changed if it successfully assigned the address.
The field must have a field kind of Error or Status. If you accepted this field as part of the default layout, and did not rename the field, the field’s name would be Err_Stat.

What does each code represent?

See “Error and status codes” on page 343 for an explanation of what each error and status code represents.
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Business Edition User’s Guide

Parse names and assign prefixes, gender codes, and greetings

The following features are available only when you perform address correction.
Define your settings by choosing Tools > Correct Address > Correction Settings, and click the Name/Gender/Greeting tab. To run address correction and any of the following processes, choose Tools > Correct Address > Current Record or Multi­Record.

Parse names Postalsoft can parse (identify and isolate) name data. For example, Postalsoft can

break up name fields into individual parts (first, middle, last, and suffix) and populate these fields in your database. You must add these separate fields to your database before parsing.
This option is not selected by default.
Postalsoft can parse two full names per record. See “Field kinds” on page 90.
When you parse names, the address correction process will take longer, especially for large files.

Assign gender codes and prefixes

Knowing genders can help you more accurately target a mailing to the correct group of people. Postalsoft can assign a precise gender code to each name when you add the Gender field kind to your record layout. The gender codes represent:
Strong male, such as John or Robert Weak male, such as Terry or Shawn Strong female, such as Mary or Jane Weak female, such as Robin or Kim Ambiguous, such as Pat, Kelly, or an initial Unassigned (a gender could not be determined based on the name data)
When Postalsoft can assign a strong gender code, it can also assign a prefix, Mr., Ms., or Mrs. This feature will help you address your mail pieces appropriately.
If you already have prefixes in your database, deselect the Assign Prefix option. Postalsoft refers to the record’s prefix when assigning a
The Assign Prefix and Assign Gender options are selected by default.
gender code.
An inaccurate prefix can affect your results. For example, a record may contain something similar to Mrr. John Smith. If you parse names, assign prefixes, and select the Overwrite Existing Prefix option, your data ends up as Mr. John S Mrr.

Assign a greeting If you want to personalize mail pieces, you can assign an overall greeting to each

record in a formal or casual style.
To assign a greeting to each record, you should parse your name data into separate name fields. Then, Postalsoft knows which part of the name to use in the greeting. You can parse names and assign a greeting during the same process.
Chapter 6: Address correction
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To assign a greeting to each record:
1. Choose File > Properties > Database to make sure that you added the Greeting field kind. See “Field kinds” on page 90 for details.
2. Choose Tools > Correct Address > Correction Settings, and click the Name/ Gender/Greeting tab.
3. Select the Assign Greeting option.
4. Leave the default initiator Dear, or enter your own. For example, if you would like a more casual greeting, enter Hello.
5. Leave the default punctuation as a comma, or enter your own. For example, if you are using the casual initiator Hello, you may want to end with an exclamation point.
6. Choose the multiple-person connector, and or & from the drop-down list.
7. Choose both the single-person and multiple-person greeting style that you want.
Single person/Formal: This option uses the prefix and last name
whenever possible. If the gender is weak, ambiguous, or unassigned, then Postalsoft uses the first name instead (Dear Robin, for example).
Single person/Casual: This option uses the first name. If no first name
exists, Postalsoft uses the prefix and last name (Dear Mr. Smith, for example).
Multiple person/Full: This option uses both names without any prefix,
for example Dear John and Mary Smith, or Dear John Smith and Mary Peterson.
Multiple person/Short: This option is always Dear Sirs, Dear Madams,
or Dear Sirs and Madams.
8. Click OK when you finish.

Field kinds This table lists the Name/Gender/Greeting field kinds that you should add before

parsing or assigning new data (File > Properties > Database).
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Business Edition User’s Guide
Field kinds Description Length
Prefix 1
A name prefix such as Mr., Ms., or Mrs. 4
Prefix 2
First name 1
A first name such as John or Mary 12
First name 2
Middle name or initial 1
A middle name or initial such as J or C 1
Middle name or initial 2
Last name 1
A last name such as Smith or Miller 16
Last name 2
Suffix 1
A name suffix such as Sr., Jr., II, or Ph.D. 6
Suffix 2
Title 1
A professional name such as Attorney or President 30
Title 2
Gender 1 Gender 2
Gender code for First name 1 or First name 2
M M? F F? ?
blank
Strong male Weak m a l e Strong female Weak f e m al e Ambiguous Unassigned
Greeting The initiator with the corresponding name fol-
lowed by the punctuation. Specify your greeting style in Tools > Correct Address > Correction Set­tings.
2
60
Chapter 6: Address correction
91

Internet Services: International address correction

Introduction Postalsoft offers you the ability to correct Canadian, Australian, United Kingdom

(UK), and other International addresses through our Internet Services program.
After signing up for the program, you have access to the internet service that will process your records, correct them (if possible), and alert you to any errors in your addresses.
Notes on the Internet services
To sign up for Internet Services, contact Business Objects at
http://www.firstlogic.com/customer
There is a per-record charge for use of the service.
The internet service processes your records at a rate of approximately one
.
record per second via a 56K modem. If you plan to process a large number of records, you may want to consider using a broadband internet connection.

Get started To access the Postalsoft internet service, you need to do three things:

Open the new sample file included with your software (or open a .mdf file of
your own that contains international addresses).
Set up your user ID and password within Postalsoft.
Define your HTTP proxy settings (if required).

Open the sample file We have included a file for you to use that already contains a few sample

international addresses. We encourage you to use your own international addresses, but this file is a good starting point for you to become familiar with the way Postalsoft and the internet service handles international addresses.
To open this file:
92
1. Choose File > Open.
2. Select the Sample_International.mdf file, and click Open.
Business Edition User’s Guide

Set up your user ID and password

When you sign up, you’ll receive a user ID and a password to access the internet service.
To enter your default user ID and password:
1. Choose To o l s > Op t ions .
2. Click User and Password.
3. Enter your user ID and password, and
click OK.
If you do not enter this information using the process described above, you must provide the information when you access the Postalsoft Internet Service. At that time, you can enter your ID and password and choose to have Postalsoft remember your information by selecting the Save on the Machine option. This option lets you skip entering your information every time you access the service.
If you are concerned about unauthorized use of your Postalsoft Internet Service account, we recommend that you do not save your user ID and password to your machine.
Define your HTTP proxy settings
If your computer is connected to the internet through a proxy server, you may need to define your HTTP proxy settings in order to access the Postalsoft internet service. If you do not use a proxy server to connect to the internet, you can keep the default (No HTTP Proxy) setting.
To define your proxy settings:
1. Choose To o l s > Op t ions , and click the Proxy Settings button.
2. Select Configure HTTP Proxy.
3. Contact your network administrator to help define your proxy settings.
Postalsoft customer support cannot help you define your proxy settings.
4. Click OK.

Prepare your database

Field kinds Field kinds are available to accommodate international addresses. Shown below
Because different countries have different addressing standards, you need to include the required fields in your database to process your records.
is a table of these field kinds and their descriptions.
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Field kind Field name Description
Province/Region Region This field is a specific field for Canadian or international addresses. You
can only use the State abbreviation field kind in conjunction with this field kind.
State abbreviation/Province/ Region
State_Reg This is a generic field kind used as State abbreviation (US), Province (Can-
ada), or Region (international). You cannot use the State abbreviation or Province/Region field kinds when this field kind exists in the database.
Postalcode Postalcode This is a specific field kind used only for Canadian or international
addresses. This field must be used in conjunction with one of the existing US ZIP field kinds. It cannot be used with any of the generic ZIP/Postal­code field kinds.
ZIP/ZIP+4 no dash or Postal­code
ZIP This is a generic field kind for US, Canadian, and international addresses.
You cannot use this field with any other ZIP/Postalcode field kinds.
ZIP/ZIP+4 or Postalcode ZIP This is a generic field kind for US, Canadian, and international addresses.
You cannot use this field with any other ZIP/Postalcode field kinds.
Serviced Serviced
Postalsoft
checks this field (data sheet view) or populates the field with a T (data form view) in the records that have been processed through the internet service.
Locality2 Locality2 Optional for some countries, such as the UK. This is an official field name
in the UK.
Locality3 Locality3 Optional for some countries, such as the UK. This is an official field name
in the UK.
Required field kinds The following field kinds must be present in your layout in order to use the
Postalsoft internet service:
Serviced
Street address line 1
City
Province/Region or State abbreviation/Province/Region
Postalcode or ZIP/ZIP+4 no dash, or Postalcode or ZIP/ZIP+4, or Postalcode
Country (All foreign country names must be spelled out in their entirety.)
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Optional fields The following field kinds are optional in your database:
Locality2 Locality3 Err_Stat (This field is recommended, but not required.)
Locality2 and Locality3 field kinds may aid in assigning some foreign addresses, such as UK addresses.

Canadian address correction settings

Postalsoft gives you control over how your Canadian addresses are handled. The options you have are similar to your U.S. address correction options.
To choose your Canadian address settings for the current job, choose Tools > Services > Canadian Address Correction Settings. To choose your default settings for all future jobs, choose Tools > Options > Canadian Address Correction Settings.
For more information about the specifics of these parameters, refer to Postalsoft’s context-sensitive help by clicking the “?” button in the upper right corner and then clicking the parameter you want more information about.

Processing your records

Correct your U.S. addresses first
After you have populated your database with the proper field kinds, you can begin processing your records.
If your database contains both U.S. and international addresses, we recommend you correct your U.S. addresses before you send your international addresses to the internet service.
If your database contains any unknown foreign records, an error code of E501 appears in the Err_Stat field. You can now select those records and access the internet service.
Prompts During the international address correction process, various windows appear,
prompting you to choose certain options. You can choose to not view these in the future by selecting the Don’t Ask This Again option, and continuing with the process.
If you later decide that you would like to be reminded of these options, you can choose Tools > Options, and click the Prompts button. This window gives you control over certain prompts you may receive when correcting international addresses, as well as other prompts in Postalsoft.
Selecting records As with correcting U.S. addresses, you can choose to correct selected records or
all non-deleted records. If you plan on correcting selected records, select the records you want sent to the internet service before you access the service.
Access the Internet service
To access the internet service:
1. Choose Tools > Services > Correct International Addresses.
2. Click Ye s in the window explaining the per-record charge.
3. Back up your database by clicking Ye s and choosing a location for your backup file.
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4. Choose which records you want processed, and click OK.
Important: You will be charged for any records sent to the internet service
that have already been processed. To view the records that have already been processed, refer to the Serviced field in your database.
5. Verify that the number of records you want sent to the service is correct, and click Ye s.
Summary information
After your records are sent to the service, the summary information window appears giving you the address correction success rate and the error codes for uncorrected errors.
The Summary Information window is essentially the same as the one that appears when correcting U.S. addresses.
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Chapter 7: Find duplicate records
With Postalsoft you can find duplicate records in one file or in multiple files. You define what constitutes a duplicate record. When Postalsoft finds the duplicates, it processes them according to your instructions—deleting them, selecting them, or copying them to another file, for example.
In this chapter, we’ll take a look at the choices Postalsoft offers for Merge/Purge processing.
Note: Merge/Purge is the process of identifying duplicate records in a file and processing them in some way.
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Before you Merge/Purge

Back up your files! Depending on the options you choose and how many duplicate records Postalsoft

finds in your file(s), Postalsoft may delete many records from your file(s). For that reason, we recommend that you make a backup of any file before using it in a Merge/Purge process.
To create a backup, choose File > Backup Database.

Open files All files in which you want to search for duplicate records must be open before

you begin the Merge/Purge process. If you want to write the duplicate records to an output file, that file must also be open. In all, up to eight files can participate in the Merge/Purge process.

Set up fields, if necessary

If you want to compare custom fields, such as a Social Security field, you must assign that field a Dupe-Compare field kind in your record layout before you begin the Merge/Purge. See “Customized fields for duplicate detection” on
page 131.
Also, you can post “dupe-group” numbers to a Dupe_Group field, if you have that field in your record layout. Dupe groups are groups of records that Postalsoft judges to be duplicates, based on the comparison criteria that you specify. For more information about dupe groups, see “Post dupe-group numbers to input
file(s)” on page 110.

Correct addresses To help Postalsoft find duplicate records, you should correct your addresses

before performing a Merge/Purge. See “Address correction” on page 65 for details.

Select a reference file You must designate one of the files that you’ll use for Merge/Purge processing as

a reference file.
The reference file determines the name and location of Merge/Purge files. The report files will have the same root names as the reference file, with report extensions. Postalsoft writes the reports to the same directory where the reference file is stored. In addition, Postalsoft saves your Merge/Purge settings with the reference file for future use.
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To select a reference file, click the window for that file before starting the Merge/ Purge.
Business Edition User’s Guide

Set up files for Merge/Purge

To start the Merge/Purge wizard, choose Tools > Merge/Purge.
You must designate how each open file will participate in the Merge/Purge. You choose the usage and priority for each file.
Each open file is listed in the File Name col­umn.
Your settings in the Priority column tell Postalsoft which dupli­cates it should keep—those from File A or File B, for example.
Your selection in the File Usage drop­down lists tell Postalsoft how to process each file.

File usage To help you decide which file usage to choose for each open file, first ask

yourself, “Do I want to use this file in the Merge/Purge process?” If the answer is “no,” you can choose None from the File Usage drop-down list for that file.
If you do want to use the file in the Merge/Purge process, then determine if the file is an input file or an output file. Here’s the difference:
File usage Description
Input file A file in which Postalsoft searches for duplicate records.
Output file A file into which Postalsoft copies the processed records, based on
options you select. Postalsoft may copy the duplicates or records that are not duplicates, for example.
There are two kinds of input files: normal lists and suppression lists. At least one file in each Merge/Purge operation must be a “normal” list. “Normal,” in this case, means that the input file is not a suppression list.
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Suppression lists A suppression list is a list of records that you do not want to include in your

mailing. Postalsoft does not delete records from suppression lists, but it can delete records that match suppression-list records.
Let’s say you want to limit a mailing to prospective customers only, and you rent a mailing list for this purpose. You do not want to mail to current customers. In this case, you would make your list of current customers a suppression list. Then, when Postalsoft compares the two files, if Postalsoft encounters any records in your “normal” file that match records in your suppression list, Postalsoft can suppress the duplicates from the final list.
Note: You may process more than one suppression list at a time.
Current customers (suppression list)
Ann Anderson Bill Brooks Chad Carter Dana Dobson Evelyn Evenson

Priority Postalsoft uses priority to determine which duplicate records to keep when it

Rented list Prospective customers
only
Suzy Gable Ann Anderson Evelyn Evenson Fred Stone Mike Whitman
Suzy Gable Fred Stone Mike Whitman
finds duplicates in two or more files. You must assign a priority to each “normal” file.
The highest priority is 0, the next is 1, then 2, and so on. Only suppression lists can have a priority of 0; Postalsoft assigns a 0 priority to suppression lists automatically, and you cannot change it. If you’re not processing a suppression list, then the highest possible priority is 1.
The following table shows the duplicates that would be kept and those that would be discarded when using two “normal” files and one suppression list with the priorities shown below.
File Usage Priority Dupes Dupes Dupes Dupes
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File A Suppression 0 Sue Jones Ed Walters Mary Frank
File B Normal 1 Sue Jones Joe Smith Mary Frank
File C Normal 2 Joe Smith Ed Walters Mary Frank
Priorities you assign must start at 1 and be sequential: 1, 2, 3, and so on. You cannot, for example, assign priorities of 1, 3, and 5; or 2, 3, and 4.
Business Edition User’s Guide
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