Encore GX
Owner’s Manual
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/25/23
Contents
Introduction . . . . ... . . ... . . .. . . . .. . . . .. . . . . 1
Keys, Doors, and Windows . . . .. . . . . . .. . . . 9
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 37
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Instruments and Controls . . . . . . . . . . . . . . . 88
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Infotainment System . . . . . . . . . . . . . . . . . . . 124
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 144
Driving and Operating . . . . . . . . . . . . . . . . . . 151
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Service and Maintenance . . . . . . . . . . . . . . . 285
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 294
Customer Information . . . . . . . . . . . . . . . . . . 298
Reporting Safety Defects . . . . . . . . . . . . . . . 306
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Connected Services . . . . . . . . . . . . . . . . . . . . . 315
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Introduction
California Proposition 65 Warning
Litho in U.S.A.
Part No. 84957018 A First Printing
©
2023 General Motors LLC. All Rights Reserved.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/25/23
2 Introduction
Introduction
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE GX are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name “General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes
subsequent to the printing of this owner’s
manual, including changes in standard or
optional content.
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
About Driving the Vehicle
As with other vehicles of this type, failure to
operate this vehicle correctly may result in
loss of control or a crash. Be sure to read
the driving guidelines in this manual in the
section called “Driving and Operating” and
specifically Driver Behavior 0 152, Driving
Environment 0 152, and Vehicle Design 0 152.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
Danger
{
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
Warning
{
Warning indicates a hazard that could
result in injury or death.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/25/23
Introduction 3
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
A circle with a slash through it is a safety
symbol which means “Do not,” “Do not do
this,” or “Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M : Shown when the owner’s manual has
additional instructions or information.
* : Shown when the service manual has
additional instructions or information.
0 : Shown when there is more information
on another page — “see page.”
Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u : Air Conditioning System
G : Air Conditioning Refrigerant Oil
9 : Airbag Readiness Light
! : Antilock Brake System (ABS)
$ : Brake System Warning Light
9 : Dispose of Used Components Properly
P : Do Not Apply High Pressure Water
B : Engine Coolant Temperature
_ : Flame/Fire Prohibited
H : Flammable
[ : Forward Collision Alert
R : Fuse Block Cover Lock Location
+ : Fuses
j : ISOFIX/LATCH System Child Restraints
Q : Keep Fuse Block Covers Properly
Installed
| : Lane Change Alert
@ : Lane Departure Warning
A : Lane Keep Assist
* : Malfunction Indicator Lamp
: : Oil Pressure
X : Park Assist
~ : Pedestrian Ahead Indicator
O : Power
7 : Rear Cross Traffic Alert
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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4 Introduction
I : Registered Technician
/ : Remote Vehicle Start
h : Risk of Electrical Fire
> : Seat Belt Reminders
I : Side Blind Zone Alert
h : Stop/Start
7 : Tire Pressure Monitor
d : Traction Control/StabiliTrak/Electronic
Stability Control (ESC)
a : Under Pressure
k : Vehicle Ahead Indicator
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Instrument Panel Overview
Introduction 5
Base/Uplevel
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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6 Introduction
1. Air Vents 0 149.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 0 120.
IntelliBeam System Button (If Equipped).
See Exterior Lamp Controls 0 117.
3. Instrument Cluster 0 97.
Driver Information Center (DIC) Display.
See Driver Information Center (DIC)
0 109.
4. Windshield Wiper/Washer 0 89.
5. Infotainment System. See Overview
0 125.
6. Infotainment Screen. See Overview 0 125.
7. Light Sensor. See Automatic Headlamp
System 0 119.
Anti-Theft Alarm System. See Vehicle
Alarm System 0 28.
8. Hazard Warning Flashers 0 120.
9. Climate Control Systems 0 144.
Dual Automatic Climate Control System
0 146.
Heated Front Seats 0 44. (If Equipped).
10. Power Outlets 0 92.
11. Wireless Charging 0 94 (If Equipped).
12. Auto Stop Disable Switch. See Stop/Start
System 0 165.
All-Wheel Drive Button. (If Equipped). See
All-Wheel Drive 0 171.
Lane Keep Assist (LKA) 0 200 (If
Equipped).
Traction Control/Electronic Stability
Control 0 174.
13. Electric Parking Brake 0 172.
14. Shift Lever. See Automatic Transmission
0 169.
15. USB Port 0 130.
16. ENGINE START/STOP Button. (Out of
View). See Ignition Positions 0 162.
17. Steering Wheel Controls 0 126.
18. Horn 0 89.
19. Steering Wheel Adjustment 0 89 (Out
of View).
20. Cruise Control 0 176.
Adaptive Cruise Control (Camera) 0 177
(If Equipped).
Heated Steering Wheel 0 89 (If
Equipped).
Forward Collision Alert (FCA) System
0 193 (If Equipped).
21. Hood Release. See Hood 0 216.
22. Data Link Connector (DLC) (Out of View).
See Malfunction Indicator Lamp (Check
Engine Light) 0 102.
23. Instrument Panel Fuse Block 0 245.
24. Exterior Lamp Controls 0 117.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/25/23
Avenir
Introduction 7
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/25/23
8 Introduction
1. Air Vents 0 149.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 0 120.
IntelliBeam System Button (If Equipped).
See Exterior Lamp Controls 0 117.
3. Instrument Cluster 0 97.
Driver Information Center (DIC) Display.
See Driver Information Center (DIC)
0 109.
4. Windshield Wiper/Washer 0 89.
5. Infotainment System. See Overview
0 125.
6. Infotainment Screen. See Overview 0 125.
7. Light Sensor. See Automatic Headlamp
System 0 119.
Anti-Theft Alarm System. See Vehicle
Alarm System 0 28.
8. Hazard Warning Flashers 0 120.
9. Climate Control Systems 0 144.
Dual Automatic Climate Control System
0 146.
Heated Front Seats 0 44. (If Equipped).
10. Power Outlets 0 92.
11. Wireless Charging 0 94 (If Equipped).
12. Auto Stop Disable Switch. See Stop/Start
System 0 165.
All-Wheel Drive Button. (If Equipped). See
All-Wheel Drive 0 171.
Lane Keep Assist (LKA) 0 200 (If
Equipped).
Traction Control/Electronic Stability
Control 0 174.
13. Electric Parking Brake 0 172.
14. Shift Lever. See Automatic Transmission
0 169.
15. USB Port 0 130.
16. ENGINE START/STOP Button. (Out of
View). See Ignition Positions 0 162.
17. Steering Wheel Controls 0 126.
18. Horn 0 89.
19. Steering Wheel Adjustment 0 89 (Out
of View).
20. Cruise Control 0 176.
Adaptive Cruise Control (Camera) 0 177
(If Equipped).
Heated Steering Wheel 0 89 (If
Equipped).
Forward Collision Alert (FCA) System
0 193 (If Equipped).
21. Hood Release. See Hood 0 216.
22. Data Link Connector (DLC) (Out of View).
See Malfunction Indicator Lamp (Check
Engine Light) 0 102.
23. Instrument Panel Fuse Block 0 245.
24. Exterior Lamp Controls 0 117.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16897608) - 2024 - CRC - 1/23/23
Keys, Doors, and Windows
Keys and Locks
Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Remote Key Operation . . . . . . . . . . . . . . . . . 10
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . 17
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Power Door Locks . . . . . . . . . . . . . . . . . . . . . . 20
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . 20
Automatic Door Locks . . . . . . . . . . . . . . . . . . 20
Lockout Protection . . . . . . . . . . . . . . . . . . . . . 20
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Interior Mirrors
Interior Rearview Mirrors . . . . . . . . . . . . . . . 31
Manual Rearview Mirror . . . . . . . . . . . . . . . . 31
Automatic Dimming Rearview Mirror . . . 31
Rear Camera Mirror . . . . . . . . . . . . . . . . . . . . . 31
Windows
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Windows . . . . . . . . . . . . . . . . . . . . . . . . 34
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Doors
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Vehicle Security
Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 28
Vehicle Alarm System . . . . . . . . . . . . . . . . . . 28
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Immobilizer Operation . . . . . . . . . . . . . . . . . . 29
Exterior Mirrors
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 30
Power Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Folding Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 30
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . 30
Reverse Tilt Mirrors . . . . . . . . . . . . . . . . . . . . . 31
Keys, Doors, and Windows 9
Keys and Locks
Keys
Warning
{
Leaving children in a vehicle with a
remote key is dangerous and children or
others could be seriously injured or killed.
They could operate the power windows
or other controls or make the vehicle
move. The windows will function with
the remote key in the vehicle, and
children or others could be caught in the
path of a closing window. Do not leave
children in a vehicle with a remote key.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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10 Keys, Doors, and Windows
The key inside the remote key is used for
the driver door.
To remove the key, press the button on the
bottom of the remote key and pull the key
out. Never pull the key out without pressing
the button.
If it becomes difficult to turn the key,
inspect the key blade for debris.
See your dealer if a new key is needed.
Contact Roadside Assistance if locked out of
the vehicle. See Roadside Assistance Program
0 301.
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See OnStar Overview
0 310.
Remote Key
See Radio Frequency Statement 0 306.
If there is a decrease in the remote key
operating range:
.
Check the distance. The remote key may
be too far from the vehicle.
.
Check the location. Other vehicles or
objects may be blocking the signal.
.
Check the remote key's battery. See
“Battery Replacement” later in this
section.
.
If the remote key is still not working
correctly, see your dealer.
Remote Key Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation”
following.
The remote key functions may work up to
60 m (197 ft) away from the vehicle.
Other conditions can impact the
performance of the remote key. See Remote
Key 0 10.
With Power Liftgate and Remote Start
Shown
Q : Press to lock all doors. The turn signal
indicators may flash and/or the horn may
sound on the second press to indicate
locking. To view available settings for this
feature, touch the Settings icon on the
infotainment home page. Select “Vehicle” to
display the list of available options and
select “Remote Lock, Unlock, Start”.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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If the driver door is open when Q is
pressed, and Open Door Anti Lock Out is
enabled through vehicle settings, all doors
will lock and then the driver door will
immediately unlock. To view available
settings for this feature, touch the Settings
icon on the infotainment home page. Select
“Vehicle” to display the list of available
options and select “Power Door Locks”.
If the passenger door is open when
pressed, all doors lock.
Pressing
Q may also arm the theft-deterrent
system. See Vehicle Alarm System 0 28.
Q is
K : Press to unlock the driver door. Press
unlock again within five seconds to unlock
all doors. The remote key can be
programmed to unlock all doors on the first
button press. When remotely unlocking the
vehicle at night the back-up lamps will come
on for about 30 seconds to light your
approach to the vehicle. The turn signal
indicators may flash to indicate unlocking.
To view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle” to display the
list of available options and select “Remote
Lock, Unlock, Start”.
Pressing
K will disarm the theft-deterrent
system. See Vehicle Alarm System 0 28.
/ : Press and release Q and then
immediately press and hold
four seconds to start the engine from
outside the vehicle using the remote key.
See Remote Vehicle Start 0 17.
/ for at least
7 : Press and release one time to initiate
vehicle locator. The exterior lamps flash and
the horn chirps three times. Press and hold
7 for three seconds to sound the panic
alarm. The horn sounds and the turn signal
lamps flash for 30 seconds, or until
pressed again or the vehicle is started.
7 is
b : Press twice quickly to open or close
the liftgate.
Press once to stop the liftgate from moving.
Keyless Access Operation
With the Keyless Access system, you can
lock and unlock the doors and access the
liftgate without removing the remote key
from your pocket, purse, briefcase, etc. The
remote key should be within 1 m (3 ft) of the
liftgate or door being opened. The buttons
are on the outside door handles.
Keys, Doors, and Windows 11
Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. To view available
settings for this feature, touch the Settings
icon on the infotainment home page. Select
“Vehicle” to display the list of available
options and select “Remote Lock, Unlock,
Start”.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats 0 42.
Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the remote
key is within 1 m (3 ft) of the driver door
handle, pressing the lock/unlock button on
the driver door handle will unlock the driver
door. If the lock/unlock button is pressed
again within five seconds, all passenger
doors will unlock.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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12 Keys, Doors, and Windows
Driver Shown, Passenger Similar
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.
It has been more than five seconds since
the first lock/unlock button press.
.
Two lock/unlock button presses were
used to unlock all doors.
.
Any vehicle door has opened and all
doors are now closed.
Keyless Unlocking/Locking from Passenger
Doors
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on that door
handle will unlock all doors. Pressing the
lock/unlock button will cause all doors to
lock if any of the following occur:
.
The lock/unlock button was used to
unlock all doors.
.
Any vehicle door has opened and all
doors are now closed.
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Liftgate
If equipped, keyless unlocking of the exterior
door handles and liftgate can be disabled
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Q and
K on the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash four times quickly to
indicate access is disabled. Using any
exterior handle to unlock the doors or open
the liftgate will cause the turn signal lamps
to flash four times quickly, indicating access
is disabled. If disabled, disarm the alarm
system before starting the vehicle.
Enabling Keyless Unlocking:
With the vehicle off, press and hold
Q and
K on the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash twice quickly to indicate
access is enabled.
Passive Locking
The vehicle will lock several seconds after all
doors are closed if the vehicle is off and at
least one remote key has been removed or
none remain in the interior.
If other electronic devices interfere with the
remote key signal, the vehicle may not
detect the remote key inside the vehicle.
If passive locking is enabled, the doors may
lock with the remote key inside the vehicle.
Do not leave the remote key in an
unattended vehicle.
To view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle” to display the
list of available options and select “Remote
Lock, Unlock, Start”.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
switch with a door open for at least
four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until
pressed, or until the vehicle is turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and an
remote key is left in the vehicle, the horn
will chirp three times after all doors are
closed. To view available settings for this
feature, touch the Settings icon on the
infotainment home page. Select “Vehicle” to
display the list of available options and
select “Remote Lock, Unlock, Start”.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and
then all doors are closed, the vehicle will
check for remote keys inside. If an remote
key is not detected, the Driver Information
Center (DIC) will display NO REMOTE
DETECTED and the horn will chirp three
times. This occurs only once each time the
vehicle is driven.
K on the interior door
Q on the interior door is
Keyless Liftgate Opening
Press the touch pad on the liftgate handle
to open the liftgate if the remote key is
within 1 m (3 ft).
Key Access
To access a vehicle with a weak remote key
battery, see Door Locks 0 18.
Programming Remote Keys to the
Vehicle
Only remote keys programmed to the
vehicle will work. If a remote key is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen remote keys no longer work. Each
vehicle can have up to eight remote keys
matched to it.
Programming with Recognized Remote Keys
A new remote key can be programmed to
the vehicle when there are two recognized
remote keys.
To program, the vehicle must be off and all
of the remote keys, both currently
recognized and new, must be with you.
1. Place the two recognized remote keys in
remote key pocket.
Keys, Doors, and Windows 13
2. Insert the vehicle key of the new remote
key into the key lock cylinder on the
outside of the driver door and turn the
key to the unlock position five times
within 10 seconds.
The DIC displays READY FOR REMOTE #2,
3, 4, ETC.
3. Remove the two recognized remote keys
from remote key pocket. Place the new
remote key in remote key pocket.
4. Press ENGINE START/STOP. When the
remote key is learned the DIC display
will show that it is ready to program the
next remote key.
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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14 Keys, Doors, and Windows
5. Remove the remote key from the remote
key pocket and press the remote key
or Q button.
To program additional remote keys,
repeat Steps 3–5.
When all additional remote keys are
programmed, press and hold ENGINE
START/STOP for 12 seconds to exit
programming mode.
6. Put the key back into the remote key.
7. Replace the key lock cylinder cap. See
Door Locks 0 18.
Programming without Recognized
Remote Keys
If two currently recognized remote keys are
not available, follow this procedure to
program up to eight remote keys. This
feature is not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle must
be off and all of the remote keys you wish
to program must be with you.
1. Remove the key lock cylinder cap on the
driver door handle. See Door Locks 0 18.
Insert the vehicle key of the remote key
into the key lock cylinder on the driver
door handle and turn the key,
K
counterclockwise, to the unlock position
five times within 10 seconds.
The DIC displays REMOTE LEARN
PENDING, PLEASE WAIT.
2. Wait for 10 minutes until the DIC
displays PRESS ENGINE START BUTTON TO
LEARN and then press ENGINE
START/STOP.
The DIC display will again show REMOTE
LEARN PENDING, PLEASE WAIT.
3. Repeat Step 2 two additional times. After
the third time all previously known
remote keys will no longer work with
the vehicle. Remaining remote keys can
be relearned during the next steps.
The DIC display should now show READY
FOR REMOTE # 1.
4. Place the new remote key in remote key
pocket.
5. Press ENGINE START/STOP. When the
remote key is learned the DIC display
will show that it is ready to program the
next remote key.
6. Remove the remote key from the remote
key pocket and press the remote key
or Q button.
To program additional remote keys,
repeat Steps 4–6.
When all additional remote keys are
programmed, press and hold ENGINE
START/STOP for 12 seconds to exit
programming mode.
K
Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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7. Put the key back into the remote key.
8. Replace the key lock cylinder cap. See
Door Locks 0 18.
Starting the Vehicle with a Low Remote
Key Battery
For improved vehicle security, the remote
key is equipped with a motion sensor. When
starting the vehicle, if the remote key has
been idle for a while, move the remote key
slightly and try starting the vehicle. When
starting the vehicle, if the remote key
battery is depleted or there is signal
interference, the DIC may display NO
REMOTE DETECTED, REPLACE BATTERY IN KEY,
or NO REMOTE DETECTED PLACE KEY IN KEY
POCKET THEN START YOUR VEHICLE, follow
the steps shown below.
To start the vehicle:
1. Place the remote key in the remote key
pocket, with the buttons facing the front
of the vehicle.
2. With the vehicle in P (Park) or
N (Neutral), press the brake pedal and
ENGINE START/STOP.
Replace the remote key battery as soon
as possible.
Keys, Doors, and Windows 15
Battery Replacement
Warning
{
Never allow children to play with the
remote key. The remote key contains a
small battery, which can be a choking
hazard. If swallowed, internal burns can
occur, resulting in severe injury or death.
Seek medical attention immediately if a
battery is swallowed.
Warning
{
To avoid personal injury, do not touch
metal surfaces on the remote key when
it has been exposed to extreme heat.
These surfaces can be hot to the touch at
temperatures above 59 °C (138 °F).
Caution
When replacing the battery, do not touch
any of the circuitry on the remote key.
Static from your body could damage the
remote key.
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16 Keys, Doors, and Windows
Caution
Always replace the battery with the
correct type. Replacing the battery with
an incorrect type could potentially create
a risk of battery explosion. Dispose of
used batteries according to instructions
and local laws. Do not attempt to burn,
crush, or cut the used battery, and avoid
exposing the battery to environments
with extremely low air pressures or high
temperatures.
Caution
If the remote key is not reassembled
properly, liquids could enter the housing
and damage the circuitry, resulting in a
remote key malfunction and/or failure. To
prevent damage, always follow the steps
for remote key reassembly in this manual
to ensure the remote key is sealed
properly whenever the remote key is
opened.
Replace the battery in the remote key soon
if the DIC displays REPLACE BATTERY IN
REMOTE KEY.
To replace the battery:
1. Press the button on the bottom of the
remote key to remove the key. Never
pull the key out without pressing the
button.
2. Insert a flat, thin object and remove the
back cover.
3. Lift the battery with a flat object.
4. Remove the battery.
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5. Insert the new battery, positive side
toward the back cover. Replace with a
CR2032 or equivalent battery.
6. Ensure that the silicone mat is correctly
positioned with no gaps or wrinkles.
7. Set remote key button side down on a
hard surface and press the other half
straight down to force the halves
together.
8. Insert the key back into the remote key.
Remote Vehicle Start
The vehicle has a remote starting feature
that starts the engine from outside of the
vehicle.
/ : This button is on the remote key.
Laws in some communities may restrict the
use of remote starters. For example, some
laws may require a person using the remote
start to have the vehicle in view when doing
so. Check local regulations for any
requirements on remote starting of vehicles.
Do not use the remote start feature if the
vehicle is low on fuel. The vehicle could run
out of fuel.
The remote key range may be less while the
vehicle is running.
Other conditions can affect the performance
of the remote key. See Remote Key 0 10.
Starting the Engine Using Remote Start
To start the vehicle:
1. Press and release
2. Immediately after completing Step 1,
press and hold
lamps flash. If the vehicle's lights cannot
be seen, press and hold
four seconds.
When the vehicle starts, the park lamps will
turn on and remain on as long as the
engine is running. The doors will be locked
and the climate control system will operate
automatically if the vehicle has the
automatic system, or at the same setting as
when the vehicle was last turned off.
With an automatic climate control system
and if equipped with heated seats, the
heated seats turn on during colder outside
temperatures and shut off when the ignition
is turned on.
The rear window defogger and heated
mirrors, if equipped, turn on during colder
outside temperatures and turn off when the
ignition is turned on.
Q on the remote key.
/ until the turn signal
/ for at least
Keys, Doors, and Windows 17
After entering the vehicle during a remote
start, press the brake and ENGINE START/
STOP with the remote key in the vehicle to
drive the vehicle.
If the vehicle is left running, it automatically
shuts off after 15 minutes unless a time
extension has been done.
Extending Engine Run Time
To extend the engine run time by
15 minutes, repeat Steps 1 and 2 while the
engine is still running. An extension can be
requested 30 seconds after starting. The
engine run time can only be extended if it is
the first remote start since the vehicle has
been driven. Remote start can be extended
one time.
If the remote start procedure is used again
while the engine is still running, 15 minutes
will be added on for a total of 30 minutes.
For example, if
again while the engine is still running,
15 minutes will be added on for a total of
30 minutes.
A maximum of two remote starts or remote
start with an extension are allowed between
ignition cycles.
Q and then / are pressed
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18 Keys, Doors, and Windows
After the vehicle's engine has been started
two times using the remote start button or
a start with an extension, the ignition must
be turned on and then back off before the
remote start procedure can be used again.
Canceling a Remote Start
To manually shut off a remote start:
.
Press and hold / until the lamps
turn off.
.
Turn on the hazard warning flashers.
.
Turn the ignition on and then off.
Conditions in Which the Remote Start
Will Not Work
The vehicle cannot be started using the
remote start feature if the remote key is in
the vehicle, the hood is open, the vehicle is
not in P (Park), the hazard flashers are on,
the vehicle is on, two remote starts or a
start with an extension have been used,
or there is an emission control system
malfunction.
The engine turns off during a remote start if
the coolant temperature gets too high or if
the oil pressure gets low.
Door Locks
Warning
{
Unlocked doors can be dangerous.
.
Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.
Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.
.
Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock/unlock the doors from the outside:
.
Press Q or K on the remote key. See
Remote Key Operation 0 10.
.
Use the key in the driver door. The key
lock cylinder is covered with a cap.
To lock/unlock the doors from the inside:
.
Press Q or K on the power door lock
switch.
.
Push down on the door lock knob to lock
a door.
.
Pull the door handle once to unlock it.
Pull the door handle again to unlatch it.
Keyless Access
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The remote key must be within 1 m (3 ft) of
the liftgate or door being opened. Press the
button on the door handle to open. See
Remote Key Operation 0 10.
Driver Door Key Lock Cylinder Access (In
Case of Dead Battery)
To access the driver door key lock cylinder:
1. Insert the key into the slot on the
bottom of the cap.
2. Lift the key upward to remove the cap.
3. Insert the key into the cylinder and turn
to lock or unlock.
Keys, Doors, and Windows 19
To replace the cap:
1. Position the bottom edge of the cap
under the lower edge of the metal
piece (2). The tabs (3) attach to the
metal piece (2) at the positions (1).
2. Rotate the cap upward and install into
place.
3. Check that the cap is secure.
Free-Turning Locks
The door key lock cylinder turns freely when
either the wrong key is used, or the correct
key is not fully inserted. The free-turning
door lock feature prevents the lock from
being forced open. To reset the lock, turn it
to the vertical position with the correct key
fully inserted. Remove the key and insert it
again. If this does not reset the lock, turn
the key halfway around in the cylinder and
repeat the reset procedure.
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20 Keys, Doors, and Windows
Power Door Locks
Q : Press to lock the doors.
K : Press to unlock the doors.
Delayed Locking
This feature delays the locking of the doors
until five seconds after all doors are closed.
Delayed locking can only be turned on when
the Open Door Anti-Lockout feature has
been turned off.
When
Q is pressed on the power door lock
switch while the door is open, a chime will
sound three times indicating delayed locking
is active.
The doors will lock automatically
five seconds after all doors are closed. If a
door is reopened before that time, the
five-second timer will reset when all doors
are closed again.
Press
Q on the door lock switch again or
press
Q on the remote key to lock the
doors immediately.
To view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle” to display the
list of available options and select “Power
Door Locks”.
Automatic Door Locks
The doors will lock automatically when all
doors are closed, the ignition is on, and the
vehicle is shifted out of P (Park).
To unlock the doors:
.
Press K on the power door lock switch.
.
Shift into P (Park).
To view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle” to display the
list of available options and select “Power
Door Locks”.
Lockout Protection
If the ignition is on or in accessory mode
and the power door lock switch is pressed
with the driver door open, all the doors will
lock and only the driver door will unlock.
If the vehicle is off and locking is requested
while a door is open, when all doors are
closed the vehicle will check for remote keys
inside. If an remote key is detected and the
number of remote keys inside has not
reduced, the driver door will unlock and the
horn will chirp three times.
Lockout Protection can be manually
overridden with the driver door open by
pressing and holding
lock switch.
Open Door Anti Lock Out
If Open Door Anti Lock Out has been turned
on and the vehicle is off, the driver door is
open, and locking is requested, all the doors
will lock and the driver door will lock and
then immediately unlock. The Open Door
Anti-Lock Out feature can be turned on or
off. To view available settings from the
infotainment screen, touch Settings >
Vehicle > Power Door Locks.
Q on the power door
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Safety Locks
The rear door safety locks prevent
passengers from opening the rear doors
from inside the vehicle.
Manual Safety Locks
If equipped, the safety lock is on the inside
edge of the rear doors. To use the
safety lock:
1. Move the lever up to the lock position.
2. Close the door.
3. Do the same for the other rear door.
To open a rear door when the safety lock
is on:
1. Unlock the door by pulling the inside
handle, by pressing the driver power
door lock switch, or by using the
remote key.
2. Open the door from the outside.
When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
To cancel the safety lock:
1. Unlock the door and open it from the
outside.
2. Move the lever down to unlock. Do the
same for the other door.
Keys, Doors, and Windows 21
Doors
Liftgate
Warning
{
Exhaust gases can enter the vehicle if it
is driven with the liftgate or trunk/hatch
open, or with any objects that pass
through the seal between the body and
the trunk/hatch or liftgate. Engine
exhaust contains carbon monoxide (CO)
which cannot be seen or smelled. It can
cause unconsciousness and even death.
If the vehicle must be driven with the
liftgate or trunk/hatch open:
.
Close all of the windows.
.
Fully open the air outlets on or under
the instrument panel.
.
Adjust the climate control system to a
setting that brings in only outside air
and set the fan speed to the highest
setting. See “Climate Control Systems”
in the Index.
(Continued)
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22 Keys, Doors, and Windows
Warning (Continued)
.
If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0 168.
Power Liftgate Operation
Warning
{
You or others could be injured if caught
in the path of the power liftgate. Make
sure there is no one in the way of the
liftgate as it is opening and closing.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area above
and behind the liftgate is clear before
opening it.
Manual Liftgate
To unlock the liftgate, press K on the
power door lock switch or press
remote key twice within five seconds. See
Remote Key Operation 0 10.
K on the
To open the liftgate, press the touch pad
under the liftgate handle and lift up.
With Keyless Access, the liftgate can be
opened when locked if the remote key is
within 1 m (3 ft) of the touch pad. See
Remote Key Operation 0 10.
Use the pull cup to lower and close the
liftgate. Do not press the touch pad while
closing the liftgate. This may cause the
liftgate to be unlatched.
The liftgate has an electric latch. If the
battery is disconnected or has low voltage,
the liftgate will not open. The liftgate will
resume operation when the battery is
reconnected and charged.
Always close the liftgate before driving.
Caution
Driving with an open and unsecured
liftgate may result in damage to the
power liftgate components.
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If equipped, the power liftgate switch is on
the driver door. The vehicle must be in
P (Park).
The modes are:
.
MAX: Opens to maximum height.
.
3/4: Opens to a reduced height that can
be set from 3/4 to fully open. Use to
prevent the liftgate from opening into
overhead obstructions such as a garage
door or roof-mounted cargo. The liftgate
can be manually opened all the way.
.
OFF: Opens manually only.
To power open or close the liftgate, select
MAX or 3/4 mode.
.
Press b twice quickly on the remote
key until the liftgate moves.
.
Press 8 on the driver door. The driver
door must either be unlocked or locked
without the security armed.
.
Press the touch pad on the underside of
the liftgate handle after unlocking all
.
Press l on the bottom edge of the
liftgate to the left of the latch to close.
Press any liftgate button, the touch pad,
or
b on the remote key while the liftgate
is moving to stop it. Pressing any liftgate
button or pressing
remote key restarts the operation in the
reverse direction. Pressing the touch pad on
the liftgate handle will restart the motion,
but only in the opening direction.
doors. A locked vehicle can be opened if
the remote key is within 1 m (3 ft) of the
touch pad.
Manually forcing the liftgate to open or
close during a power cycle can damage
the vehicle. Allow the power cycle to
complete.
b twice quickly on the
Caution
Keys, Doors, and Windows 23
The power liftgate may be temporarily
disabled under extreme low temperatures,
or after repeated power cycling over a short
period of time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of P (Park) while
the power function is in progress, the
liftgate will continue to completion. If the
vehicle is accelerated before the liftgate has
completed moving, the liftgate may stop or
reverse direction. Check for DIC messages
and make sure the liftgate is closed and
latched before driving.
Falling Liftgate Detection
If the power liftgate automatically closes
after a power opening cycle, it indicates that
the system is reacting to excess weight on
the liftgate or a possible support strut
failure. A repetitive chime will sound while
the falling liftgate detection feature is
operating. Remove any excess weight. If the
liftgate continues to automatically close
after opening, see your dealer for service
before using the power liftgate.
Interfering with the power liftgate motion
or manually closing the liftgate too quickly
after power opening may resemble a
support strut failure. This could also activate
the falling liftgate detection feature. Allow
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24 Keys, Doors, and Windows
the liftgate to complete its operation and
wait a few seconds before manually closing
the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle during
a power open or close cycle, the liftgate will
automatically reverse direction and move a
short distance away from the obstacle. After
removing the obstruction, the power liftgate
operation can be used again. If the liftgate
encounters multiple obstacles on the same
power cycle, the power function will
deactivate. After removing the obstructions,
manually close the liftgate which will allow
normal power operation functions to
resume.
If the vehicle is locked while the liftgate is
closing, and an obstacle is encountered that
prevents the liftgate from completely
closing, the horn will sound as an alert that
the liftgate did not close.
Setting the 3/4 Mode
To change the position the liftgate stops at
when opening:
1. Select MAX or 3/4 mode and power
open the liftgate.
2. Stop the liftgate movement at the
desired height by pressing any liftgate
switch. Manually adjust the liftgate
position if needed.
3. Press and hold
latch at the bottom of the liftgate until
the turn signals flash and a beep sounds.
This indicates the setting has been
recorded.
The liftgate cannot be set below a minimum
programmable height. If there is no light
flash or sound, then the height adjustment
may be too low.
l to the left of the
Manual Operation
Select OFF to manually operate the liftgate.
See “Manual Liftgate” at the beginning of
this section.
Caution
Attempting to move the liftgate too
quickly and with excessive force may
result in damage to the vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed. The
system includes a feature which limits the
manual closing speed to protect the
components.
Hands-Free Operation
If equipped, the liftgate may be operated
with a kicking motion near the left side of
the rear bumper at the location of the
projected logo. The remote key must be
within 1 m (3 ft) of the rear bumper to
operate the power liftgate hands-free.
The hands-free feature will not work while
the liftgate is moving. To stop the liftgate
while in motion use one of the liftgate
switches.
The hands-free feature can be customized.
To view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle” to display the
list of available options and select “Comfort
and Convenience”. Choose from the
following:
On-Open and Close : The kicking motion is
activated to both open and close the
liftgate.
On-Open Only : The kicking motion is
activated to only open the liftgate.
Off : The feature is disabled.
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Kick Zone
To operate, move your foot in a forward
kicking motion near the left side of the rear
bumper at the location of the projected
logo, then pull it back. The kick must come
within 14 cm (6 in) of the rear bumper to
activate. Then step back.
Caution
Splashing water may cause the liftgate to
open. Keep the remote key away from
the rear bumper detection area or turn
the liftgate mode to OFF when cleaning
or working near the rear bumper to avoid
accidental opening.
.
Do not sweep your foot side to side.
.
Do not keep your foot under the bumper;
the liftgate will not activate.
.
Do not touch the liftgate until it has
stopped moving.
When closing the liftgate using this feature,
there will be a short delay. The taillamps
will flash and a chime will sound.
Step away from the liftgate before it starts
moving.
Projected Logo
If equipped with this feature, a vehicle logo
will be projected for one minute onto the
ground near the rear bumper when an
remote key is detected within approximately
2 m (6 ft). The projected logo may not be
visible under brighter daytime conditions.
Keys, Doors, and Windows 25
1. 1 m (3 ft) Hands-Free Operation
Detection Zone
2. 2 m (6 ft) Projected Logo
Detection Zone
The projected logo shows where the kicking
motion is to take place.
The projected logo will only be available for
this remote key after it has been out of
range for at least 20 seconds.
If an remote key is again detected within
approximately 2 m (6 ft) of the liftgate,
or another hands-free operation has been
detected, the one-minute timer will be reset.
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26 Keys, Doors, and Windows
The projected logo will not work under
these conditions:
.
The vehicle battery is low.
.
The transmission is not in P (Park).
.
Hands Free Liftgate Control is set to Off
in vehicle settings. To view available
settings for this feature, touch the
Settings icon on the infotainment home
page. Select “Vehicle” to display the list
of available options and select “Comfort
and Convenience”.
.
Power liftgate is turned off.
.
The vehicle remains parked for 72 hours
or more, with no remote key use or
Keyless Access operation. To re-enable,
press any button on the remote key or
open and close a vehicle door.
The projected logo will not work for a single
remote key when a remote key :
.
Has been left within approximately 2 m
(6 ft) of the liftgate for several minutes.
.
Has been left inside the vehicle and all
vehicle doors are closed.
.
Has approached the area outside of the
liftgate five times within five minutes.
If the logo is continuously on for
five minutes, then the projected logo will
not turn back on for one hour.
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Hands-Free Liftgate and Projected Logo Availability
Action
remote key entering projected logo
detection zone
remote key left inside projected logo
detection zone for minimum of five minutes
remote key brought in and out of projected
logo detection zone five times or more within
five minutes
Vehicle remains parked for more than
72 hours
Vehicle battery is low Non-operative Off
Transmission is not in P (Park) Non-operative Off
Power liftgate is turned off Non-operative Off
Hands-free liftgate is disabled in vehicle
settings
Hands-Free
Liftgate
Operative On for one minute
Operative Off until remote key button press or a door is
opened and closed
Operative Off for one hour or until remote key button
press or a door is opened and closed
Operative Off until remote key button press or a door is
opened and closed
Non-operative Off
Keys, Doors, and Windows 27
Projected Logo
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28 Keys, Doors, and Windows
Lens Cleaning
If equipped, use a cotton swab to clean
the lens.
Vehicle Security
This vehicle has theft-deterrent features;
however, they do not make the vehicle
impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm system.
The indicator light on the instrument panel
near the windshield indicates the status of
the system.
Off : Alarm system is disarmed.
On Solid : Vehicle is secured during the
delay to arm the system.
Fast Flash : Vehicle is unsecured. A door, the
hood, or the liftgate is open.
Slow Flash : Alarm system is armed.
Arming the Alarm System
1. Close the liftgate and the hood. Turn off
the vehicle.
2. Lock the vehicle in one of three ways:
.
Use the remote key.
.
Use the Keyless Access system.
.
With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will
arm, and the indicator light will begin to
slowly flash indicating the alarm system
is operating. Pressing
key a second time will bypass the
30-second delay and immediately arm
the alarm system.
The vehicle alarm system will not arm if the
doors are locked with the key.
If the driver door is opened without first
unlocking with the remote key, the horn will
chirp and the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by pressing
on the remote key during the 10-second
pre-alarm, the alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the hood is
opened without first disarming the system.
Q on the remote
K
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When the alarm is activated, the turn
signals flash and the horn sounds for about
30 seconds. The alarm system will then
re-arm to monitor for the next unauthorized
event.
Disarming the Alarm System
To disarm the alarm system or turn off the
alarm if it has been activated:
.
Press K on the remote key.
.
Unlock the vehicle using the Keyless
Access system.
.
Start the vehicle.
To avoid setting off the alarm by accident:
.
Lock the vehicle after all occupants have
left the vehicle and all doors are closed.
.
Always unlock a door with the remote
key or use the Keyless Access system.
Unlocking the driver door with the key will
not disarm the system or turn off the alarm.
How to Detect a Tamper Condition
If K is pressed and the horn chirps and the
lights flash three times, the alarm was
activated while the alarm system was
armed.
If the alarm system has been activated, a
message will appear on the DIC.
Immobilizer
See Radio Frequency Statement 0 306.
Immobilizer Operation
This vehicle has a passive theft-deterrent
system.
The system does not have to be manually
armed or disarmed.
The vehicle is automatically immobilized
when the vehicle is turned off.
The immobilization system is disarmed
when the ignition is on or in accessory
mode and a valid remote key is present in
the vehicle.
The security light in the instrument cluster
comes on if there is a problem with arming
or disarming the theft-deterrent system.
Keys, Doors, and Windows 29
The system has one or more remote keys
matched to an immobilizer control unit in
the vehicle. Only a correctly matched
remote key will start the vehicle. If the
remote key is ever damaged, the vehicle
may not start.
When trying to start the vehicle, the
security light may come on briefly when the
ignition is turned on.
If the engine does not start and the security
light stays on, there is a problem with the
system. Turn the ignition off and try again.
If the vehicle will not change ignition
modes, and the remote key appears to be
undamaged, try another remote key. Or, try
placing the remote key into the remote key
pocket located in the center console. See
Starting the Vehicle With a Low remote key
Battery under Remote Key Operation 0 10.
If the ignition mode will not change with
the other remote key or with a remote key
in the remote key pocket, your vehicle
needs service. If the ignition does change
modes, the first remote key may be faulty.
See your dealer who can service the
theft-deterrent system and have a new
remote key programmed to the vehicle.
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