Buffalo TeraStation 5010 User Manual
Network Attached Storage
TeraStation 5010
User Manual
Please make sure to read this manual before using and follow the procedure. If you have any inquiries about the
product, contact the number on the warranty statement or the packing box. Do not discard this manual, the
warranty statement, or the packing box.
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Asia Pacific: www.buffalo-asia.com
35021131-05
2016.11
Contents
Chapter 1 Getting Started .............................................8
Diagrams ...........................................................................................8
Turning the TeraStation On and Off............................................. 11
Creating an Initialization Drive .................................................... 13
Chapter 2 Configuration ............................................. 15
Setting Up Through Initial Setup Wizard .................................... 15
Opening Advanced Settings ........................................................ 19
Opening Easy Admin .................................................................... 20
Chapter 3 Sharing Files ............................................... 23
Configuring Shared Folders ......................................................... 23
Adding a Shared Folder ........................................................................... 23
Recycle Bin ................................................................................................25
Read-Only Shares .....................................................................................26
Hidden Shares .......................................................................................... 26
Configuring Users ......................................................................... 26
Adding a User ........................................................................................... 26
Importing User Information ....................................................................27
Adding a Group ............................................................................. 28
Configuring Access Restrictions .................................................. 30
Local Users and Groups ...........................................................................30
Active Directory .......................................................................................31
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Chapter 4 Managing Storage...................................... 35
RAID Modes ................................................................................... 35
Working with RAID Arrays ............................................................ 36
Using JBOD ............................................................................................... 36
Changing RAID Mode ..............................................................................37
Configuring a Hot Spare .......................................................................... 38
RMM (RAID Mode Manager) ....................................................................40
RAID Scanning..........................................................................................42
Adding an External Drive ............................................................. 43
Connecting an External Drive ................................................................. 43
Compatibility ...........................................................................................43
Dismounting Drives ...................................................................... 44
Dismounting with the Function Button .................................................44
Dismounting from Settings ....................................................................44
Checking Drives ............................................................................ 45
S.M.A.R.T. ....................................................................................... 46
Formatting Drives ......................................................................... 47
Encrypting Drives .......................................................................... 49
Erasing Data on the TeraStation Completely .............................. 49
Drive Quotas .................................................................................. 50
Quotas for Users .......................................................................................50
Quotas for Groups ...................................................................................50
Size Limits ................................................................................................. 51
Using the TeraStation as an iSCSI Device .................................... 54
Introduction .............................................................................................54
Creating an iSCSI Volume ........................................................................54
Connecting or Disconnecting Volumes .................................................. 56
Using with Multiple Computers .............................................................. 58
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Configuring Access Restrictions .............................................................58
Expanding Volume Sizes .........................................................................62
Deleting Volumes .....................................................................................63
Chapter 5 Backup ........................................................ 65
Back Up from the TeraStation ...................................................... 65
Preparing a Backup Destination ............................................................. 65
Configuring a Backup Job .......................................................................67
Backup Logs .............................................................................................70
Replication ..................................................................................... 72
Preparing a Replication Destination ......................................................73
Configuring a Replication Task ...............................................................73
Synchronizing Between Source and Destination Units Periodically ... 76
Failover .......................................................................................... 77
Usage Restrictions ...................................................................................78
Configuring Failover ................................................................................ 79
Switching to the Backup Unit Manually ................................................. 82
Synchronizing Between Main and Backup Units Periodically..............82
Backing Up Your Mac with Time Machine ................................... 83
Chapter 6 Remote Access ............................................ 89
WebAccess ..................................................................................... 89
FTP .................................................................................................. 91
Cloud Storage ................................................................................ 93
Configuring Cloud Storage .....................................................................93
Uploading Files to Cloud Storage ........................................................... 95
Dropbox Sync ................................................................................ 98
Configuring a New Task ........................................................................... 98
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Changing Dropbox Task Settings .........................................................100
Creating a Shared Link (Windows Only) ...............................................103
Chapter 7 Advanced Features .................................. 104
Email Notification ....................................................................... 104
Sleep Mode .................................................................................. 106
Wake-on-LAN .............................................................................. 107
UPS (Uninterruptible Power Supply) ......................................... 108
Port Trunking ............................................................................... 110
Offline Files .................................................................................. 111
Accessing from an NFS Client ..................................................... 112
Encrypting Data Transmission ................................................... 115
Encrypting Settings Data ......................................................................115
Encrypting FTP Transfer Data ...............................................................116
SSL Keys ..................................................................................................116
SNMP ............................................................................................ 116
Saving and Applying Settings .................................................... 117
Saving Settings ......................................................................................118
Applying Settings ..................................................................................119
Transferring Another TeraStation's Settings ............................ 120
Creating a Config File (.nas_config) ......................................................120
Transferring Settings .............................................................................121
Restoring Factory Defaults ......................................................... 122
Initializing from Settings ......................................................................122
Initializing with the USB Initialization Drive .......................................122
Resetting the Administrator Password ..................................... 123
Logs .............................................................................................. 124
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Displaying TeraStation's Logs ............................................................... 124
Transferring Logs to the Syslog Server ................................................124
Creating a Link to the Logs in the Shared Folder ................................125
Updating the Firmware ............................................................... 126
Updating Manually ................................................................................126
Updating Automatically ........................................................................127
Sending Usage Feedback ........................................................... 128
Name, Date, Time, and Language .............................................. 129
Beep Alerts .................................................................................. 132
LCD and LEDs ............................................................................... 133
Proxy Server ................................................................................ 134
Jumbo Frames ............................................................................. 135
Changing the IP Address ............................................................ 138
Boot Authentication ................................................................... 140
Note Before Use .....................................................................................140
Important Notice ...................................................................................140
Setting Up the Authentication Server on a Windows PC ....................141
Configuring Boot Authentication on the TeraStation .........................141
If the TeraStation Cannot Be Accessed .................................................143
Chapter 8 Replacing Drives ...................................... 146
LEDs .............................................................................................. 146
Drive Replacement Procedure ................................................... 147
Using JBOD or a Redundant RAID Mode Other Than RAID 0 and
TeraStation Is On .................................................................................... 147
Using a Redundant RAID Mode Other Than RAID 0 and TeraStation Is
Off ...........................................................................................................150
Using RAID 0 ........................................................................................... 150
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Using a Hot Spare ...................................................................................151
Replacing a Non-Malfunctioning Drive ..................................... 151
Chapter 9 Utilities ...................................................... 153
NAS Navigator2 for Windows ..................................................... 153
Mounting as a Network Drive ...............................................................156
Changing the IP Address .......................................................................157
NAS Navigator2 for Mac ............................................................. 158
Mounting as a Network Drive ...............................................................160
Changing the IP Address .......................................................................161
NovaBACKUP ............................................................................... 162
Chapter 10 Appendix ................................................ 163
TeraStation Does Not Boot Properly ......................................... 163
Booting the TeraStation in Emergency Mode ...................................... 163
Power LED Keeps Blinking ....................................................................163
Cleaning the Dustproof Filter .................................................... 164
LCD Panel ..................................................................................... 166
Modes .....................................................................................................166
Errors .......................................................................................................167
Status ......................................................................................................168
Default Settings .......................................................................... 170
Specifications .............................................................................. 170
Chapter 11 Regulatory Compliance Information .... 172
For Customers in the United States ........................................... 172
For Customers in Europe ............................................................ 172
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For Customers in Taiwan ............................................................. 175
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Chapter 1 Getting Started
Diagrams
Depending on the number or type of drives in the unit, the model name will be different. Check the sticker on the
packing box for your unit's model name.
TS5410DN
13456
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TS5410RN
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3456
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7 89
TS5210DN
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1 3456
2 7
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1 Power Button ( )
To power on, connect the power cable and wait for 10 seconds, then press the power button. To power off,
press and hold the power button for 3 seconds.
2 Power LED
When the TeraStation is on, the LED glows green.
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3 Info LED
If there is a status message, the amber info LED will light up. Check the LCD panel to see the status message.
4 Error LED
If there is an error, the red error LED will light up. Check the LCD panel to see the error message.
5 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
6 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
7 LAN3 LED
When LAN port 3 is connected, this LED glows blue. It blinks when the connection is active.
8 LCD Panel
This display shows the status of many TeraStation settings. It also displays errors and messages when available.
9 Display Button
Switches between the different display modes. Also, if the TeraStation is beeping, press this button to stop it.
10 Function Button
Use this button for dismounting USB devices, rebuilding RAID arrays, configuring failover, stopping the
TeraStation's beeping, and initializing settings using a USB drive.
11 Drive Lock ( )
Open the front panel with the key to replace drives or access the init button.
12 Init Button
Hold down this button with something pointed to initialize the TeraStation's admin username and password,
IP settings, SSL, and service port restriction settings to their factory default values. The effects of this button
can be modified in Settings.
13 Status LEDs
Normally, these LEDs blink green when drives are accessed. If a drive fails, its LED will turn red.
14 Fan
Spins to avoid overheating inside. Do not block the fan.
15 USB 3.0 Port ( )
Compatible Buffalo USB drives, USB flash drives, digital cameras, and USB UPS connections can be connected.
USB hubs are not supported.
16 LAN Port 1 ( )
Use an Ethernet cable to connect this port to your network for communicating at 1000 Mbps.
17 LAN Port 2 ( )
This second Ethernet port may be used for network redundancy or backup for communicating at 1000 Mbps.
You may connect a second TeraStation directly to this port for backup.
18 LAN Port 3 ( )
Use an Ethernet cable to connect this port to your network for communicating at 10 Gbps.
Note: To communicate at 10 Gbps, all network devices must be compatible with 10 GbE.
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19 Power Connector
Use the included power cable to connect to an UPS, surge protector, or outlet.
20 Anti-Theft Security Slot ( )
Use this slot to secure your TeraStation with a cable lock (not included).
21 Serial Number
This sticker shows the TeraStation's serial number.
22 UID Button
Press the UID button on the front or the back of the unit to cycle the blue LED on and off.
23 Link LED
Glows green when the unit is connected to a network.
24 100 Mbps Link LED
Glows amber when the unit is connected to a network at 100 Mbps.
25 1000 Mbps Link LED
Glows green when the unit is connected to a network at 1000 Mbps.
26 10 Gbps Link LED
Glows blue when the unit is connected to a network at 10 Gbps.
Turning the TeraStation On and Off
Note: Do not disconnect or reconnect the internal drives while turning on or off the TeraStation.
Press the power button on the TeraStation to turn it on.
To turn off the TeraStation, press and hold the power button for 3 seconds. Don't unplug the TeraStation without
turning it off first. You can also shut it down and restart it remotely from Settings.
1 Double-click the icon to start NAS Navigator2.
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2 Right-click your TeraStation's icon and select Settings. For macOS, select the TeraStation's icon while holding
down the control key, then select Settings.
3 Enter the username and password, then click OK.
Note: The default username and password are "admin" and "password".
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4 Settings will open.
5 Click at the top-right of Settings and choose Shut Down.
6 Click Yes .
7 The "Confirm Operation" screen will open. Enter the confirmation number, then click OK.
When all the LEDs on the front of the TeraStation turn off, the shutdown process is complete.
Creating an Initialization Drive
We recommend creating an initialization drive as soon as possible. This USB drive can be used to initialize the
TeraStation's settings to its factory default values, or recover the system if your TeraStation encounters an error that
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prevents the unit from booting. For detailed procedure, refer to the "Creating an Initialization Drive" subsection in
chapter 7.
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Chapter 2 Configuration
Configure and manage your TeraStation using the Settings interface, accessible from a browser window. Open the
interface using the procedure below or type the TeraStation's IP address in the URL field of your browser. Within
Settings, the Easy Admin page gives you quick access to commonly used settings.
Note: Microsoft Edge, Firefox, Google Chrome, Internet Explorer 9 or later, and Safari 9 or later are supported. If
you have difficulty viewing Settings, check the following:
• If there are a large number of registered users, groups, or shared folders, use another browser instead of
Internet Explorer.
• If you have a proxy server enabled in the browser settings, disable the proxy server.
• With Internet Explorer, set security to Local intranet. On Windows Server operating systems, higher-level
security is configured by default. Set the security to a lower level temporarily.
• On a Mac, you can also use Bonjour to log in to Settings. Navigate to Bookmarks - Bonjour - TeraStation name
from the menu bar of Safari. If you don't see "Bonjour" in the Bookmarks menu, click Safari - Preferences and
select "Include Bonjour in the Bookmarks menu" under "Advanced".
Setting Up Through Initial Setup Wizard
When you access Settings for the first time, or after initializing the TeraStation's settings, the initial setup wizard will
be displayed. To set up the TeraStation using the wizard, follow the procedure below.
1 Double-click the icon to start NAS Navigator2.
2 Right-click on your TeraStation's icon in NAS Navigator2 and select Settings. For macOS, click your TeraStation's
icon while holding down the control key, then select Settings.
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3 The password settings page will be displayed. Enter the desired new administrator password and click Next. If
you click Skip, the administrator password will not change from the default value ("password").
4 The time zone settings page will be displayed. If you need to change the time zone from that which is currently
displayed on the page, select it from the drop-down list and click Next.
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5 The proxy server settings page will be displayed. If you place the TeraStation under a proxy network, set your
proxy settings. Click Next.
6 The RAID settings page will be displayed. To change the RAID mode from the default mode, select the desired
RAID mode and click Next, then click Start in the next page. The "Confirm Operation" screen will open so enter
the confirmation number and click OK. Changing the RAID mode will begin.
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If you want to keep the RAID mode as is, select "Keep current RAID mode" and click Next.
Note: The RAID settings page will not be displayed if using TS5210DN series.
7 The usage feedback settings page will be displayed. If you allow Buffalo to collect your usage and environment
information, select the "Send usage feedback" box. If you don't permit information collection, leave the box
blank and click Next.
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8 The folder path to access shared folders will be displayed and the initial setup will finish.
Opening Advanced Settings
1 Double-click the icon to start NAS Navigator2.
2 Right-click on your TeraStation's icon in NAS Navigator2 and select Settings. For macOS, click your TeraStation's
icon while holding down the control key, then select Settings.
3 Enter the username and password and click OK.
Notes:
• If the time-out period is set to "10 minutes", you will be logged out of Settings after 10 minutes of inactivity.
• Click Secure Connection to log in with an encrypted connection.
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4 Settings will open.
Notes:
• Username/Password Combinations:
Username Password Settings Available
admin password All
guest blank System information (read-only)
If a user is assigned as an administrator, all settings
Your username Your password
• Click to open Easy Admin.
• Click to play a tone from the TeraStation for easy location.
are available. If assigned under another group, only
system information (read-only) is available.
Opening Easy Admin
The Easy Admin page makes it easy to change common settings. Follow the procedure below to open Easy Admin.
1 Double-click the icon to start NAS Navigator2.
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2 Right-click on your TeraStation's icon and choose Settings. For macOS, click the TeraStation icon while holding
down the control key, then select Settings.
3 Click Easy Admin.
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4 The Easy Admin screen will open.
Note: If you click any buttons, you will need to enter a username and password.
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Chapter 3 Sharing Files
Configuring Shared Folders
Adding a Shared Folder
1 In Settings, click File Sharing.
2 Click to the right of "Folder Setup".
3 Click Create Folder.
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4 Configure the desired settings, then click OK.
Notes:
• Names may contain up to 27 alphanumeric characters, hyphens (-), and underscores (_). Do not use a symbol
as the first character in a name.
• The description may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Do
not use a symbol or space as the first character.
• You may create up to 400 shared folders.
• If the names of shared folders accessed via AFP and FTP connections contain multibyte characters, configure
the client language in Management - Name/Time/Language to match the characters. If the setting does not
match, the shared folder name will not be displayed correctly.
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• The following characters are handled differently by macOS and Windows. Avoid using these characters when
sharing data between macOS and Windows:
• Windows does not support some characters that macOS and the TeraStation allow. If you create a filename
on a Mac with any of the following characters, it will not display correctly on a Windows computer. You may
have to connect to the TeraStation via AFP in order to display or copy any of the following characters:
? [ ] / \ = + < > ; : " , | *
• Do not use any of the following words for the name of a shared folder as these words are reserved for internal
use by the TeraStation: authtest, global, homes, info, lost+found, lp, msdfs_root, mt-daapd, printers, ram,
spool, usbdisk x (where "x" is a number, for example: usbdisk1)
• Don't use the following unsupported characters in shared folder names, workgroup names, or filenames:
• File and folder names may contain up to 255 single-byte characters.
• Folder and workgroup names whose names contain non-Roman characters may not be displayed correctly.
• If shared folders are accessed from a Mac, information files for the Mac may be generated automatically. Do
not delete these files. If they are deleted using Windows, this may prevent further access from a Mac.
• The TeraStation belongs to the default zone in AppleShare; the zone cannot be specified.
• When files are copied to the TeraStation or to a USB drive connected to the TeraStation, file information such
as date created, date modified, and other date information may be updated or changed.
• During a file transfer, if settings are changed, the file transfer operation may be aborted.
• File copying to the TeraStation is protected by a journaling file system. If the Ethernet cable is disconnected
or a power outage occurs while copying data, the following may occur:
- Preset data such as the TeraStation name, users, and groups may be erased.
- An incomplete file may be copied and the file can no longer be deleted. If this happens, restart the
TeraStation, delete the file, and perform the copy operation again.
Recycle Bin
To protect your data from accidental deletion, you may configure your TeraStation to use a recycle bin instead of
deleting files immediately. The recycle bin will only work with SMB connections. To empty the recycle bin, click File
Sharing - Folder Setup - Empty Recycle Bin in Settings.
Notes:
• You can prevent guests and other users from emptying the trash by navigating to File Sharing - SMB - Recycle
Bin Permissions and select "Administrator only".
• If you use macOS, select "Keep when original file is deleted" for "Mac OS Temp Files" option. If this setting is
changed, files in the recycle bin may be corrupted.
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Read-Only Shares
By default, new shares are set with read and write access, but you may change the attribute to Read only in Attribute.
Read-only shares and HFS Plus-formatted USB drives will have "(Read Only)" added to comments in Explorer.
Note: Configure read-only file attribute in Settings. Configuring them from within Windows is not supported
and may cause unexpected behavior.
Hidden Shares
If hidden shares are enabled, shared SMB folders will not be displayed in Network, and only certain users are allowed
to access them. To hide a shared SMB folder, follow the procedure below.
1 In Settings, navigate to File Sharing - Folder Setup and choose a shared folder or a USB drive to configure
hidden shares.
2 Select the "Hidden share (SMB only)" checkbox and click OK.
Notes:
• If protocols other than "SMB" or "Backup" under "LAN Protocol Support" are enabled, the hidden shares
option will be grayed out and cannot be selected.
• Configure hidden share attribute in Settings. Configuring them from within Windows is not supported and
may cause unexpected behavior.
To access a hidden folder, open File Explorer in your computer and enter "\\TeraStation name\Shared folder name$\"
for the name. For example, if the TeraStation name is "TSXXX001" and the shared folder name is "share", enter "\\
TSXXX001\share$\" to open it.
Configuring Users
Adding a User
Note: The TeraStation can register a maximum 300 of users, which includes the default users "admin" and
"guest".
1 In Settings, click File Sharing.
2 Click to the right of "Users".
3 Click Create User.
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4 Enter the desired settings, then click OK.
Notes:
• Usernames may contain up to 128 characters, including hyphens (-), underscores (_), periods (.), !, #, &, @, $, *,
^, and %. Do not use a symbol as the first character.
• The user ID should be a number from 1000 to 1999. Each user ID should be unique. If this field is left blank, a
user ID is assigned automatically.
• Do not duplicate user IDs, group IDs, usernames, or group names. Each should be distinct and unique.
• The description may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Do
not use a symbol or space as the first character.
• Passwords may contain up to 20 alphanumeric characters and the following characters: - _ @ ! # $ % & ' ( ) * + ,
. / ; < > = ? " [ ] ^ { } | ~. Do not use a symbol other than an underscore (_) as the first character.
• Use the same username and password for both Windows and the TeraStation or you may not be able to
access shared folders.
• Do not use any of the following words for a username as these words are reserved for internal use by the
TeraStation: _lldpd, admin, apache, avahi, avahi-autoipd, backup, bin, daemon, ftp, games, gnats, guest, halt,
irc, libuuid, list, lp, mail, man, messagebus, mysql, news, nobody, ntp, openldap, proftpd, proxy, pupet, root,
rpc, rpcuser, snmp, sshd, statd, sync, sys, syslog, uucp, www-data
Importing User Information
You can import users in File Sharing - Users by clicking Import CSV File.
Format for user data: Username (required), password (required), and user description (optional).
Example 1: Importing usernames, passwords, and comments
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username1,password1,comment1
username2,password2,comment2
username3,password3,comment3
Example 2: Importing usernames and passwords
username1,password1,
username2,password2,
username3,password3,
Guidelines:
• Use commas (,) as separators. Do not put spaces before or after commas. If you don't want user descriptions, use
a comma after password at the end.
• If a line has an incorrect format, the user on that line will not be registered.
• If a username already exists, the new user information will overwrite the old information.
• Do not use commas (,) in the username, password, or user description.
Note: Imported users are added to the "hdusers" group automatically.
Adding a Group
1 In Settings, click File Sharing.
2 Click to the right of "Groups".
3 Click Add Group.
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4 Enter the desired settings, then click OK.
Notes:
• Group names may contain up to 20 alphanumeric characters, hyphens (-), underscores (_), and periods (.). Do
not use a symbol other than an underscore (_) as the first character.
• Group descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces.
Do not use a symbol or space as the first character.
• If the group ID field is left blank, a group ID is automatically assigned. Use numbers between 1000 and 1999
to set a group ID manually. Don't use duplicate group IDs.
• You may register up to 300 groups with the TeraStation.
• If you are logged in as a member of the general users group, you can only change your own password. If
you're logged in as an administrator, you can change any settings, including other users' passwords. If you are
logged in as a member of the power users group, you can create and edit shared folders, users, and groups.
• Do not use any of the following words for a group name as these words are reserved for internal use by the
TeraStation: adm, admin, administrator, all, apache, bin, daemon, disk, ftp, ftpuser, guest, halt, hdusers, kmem,
lp, mail, man, mysql, news, nobody, nogroup, none, operator, root, shadow, shutdown, sshd, sync, sys, tty,
users, utmp, uucp, www
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