Buffalo TeraStation 3000 User Manual
TeraStation 3000
User Manual
Americas: www.buffaloamericas.com
Europe: www.buffalo-technology.com
Asia Pacific: www.buffalo-asia.com
35013005-11
2015.09
Contents
Chapter 1 Getting Started .............................................8
Diagrams ...........................................................................................8
Turning the TeraStation On and Off............................................. 10
Changing the Administrator Password ....................................... 12
Creating a Recovery Drive ............................................................ 14
Chapter 2 Configuration ............................................. 16
Opening Settings .......................................................................... 16
Opening Easy Admin .................................................................... 18
Chapter 3 Access Restrictions ..................................... 20
Adding a Shared Folder ................................................................ 20
Recycle Bin ................................................................................................23
Read-Only Shares .....................................................................................23
Hidden Shares .......................................................................................... 23
Adding Users ................................................................................. 23
Importing User Information ....................................................................25
Adding Groups .............................................................................. 25
Configuring Access Restrictions .................................................. 27
Local Users and Groups ...........................................................................27
Active Directory .......................................................................................28
NT Domain ................................................................................................ 31
User Authentication with an External SMB Server ................................ 33
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Chapter 4 Managing Storage...................................... 37
RAID Arrays .................................................................................... 37
Working with RAID Arrays ............................................................ 38
Using JBOD ............................................................................................... 38
Changing RAID Mode ..............................................................................39
Configuring a Hot Spare .......................................................................... 40
RMM (RAID Mode Manager) ....................................................................41
RAID Scanning..........................................................................................44
Adding an External Hard Drive .................................................... 45
Connecting an External Drive ................................................................. 45
Compatibility ...........................................................................................45
Dismounting Drives ...................................................................... 45
Checking Drives ............................................................................ 46
Formatting Drives ......................................................................... 47
Encrypting Drives .......................................................................... 50
Media Cartridges ........................................................................... 50
Erase Data on the TeraStation Completely .................................. 51
Disk Quotas ................................................................................... 52
Quotas for Users .......................................................................................52
Quotas for Groups ...................................................................................53
Size Limits ................................................................................................. 54
Using the TeraStation as an iSCSI Device .................................... 57
Introduction .............................................................................................57
Creating a iSCSI Volume ..........................................................................57
Connecting or Disconnecting Volumes .................................................. 59
Configuring Access Restrictions .............................................................65
Expanding Volume Sizes .........................................................................73
Deleting Volumes .....................................................................................74
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Hard Drive Replacement .............................................................. 75
Hard Drive Replacement Examples ........................................................76
Chapter 5 Backup ........................................................ 82
Back Up from the TeraStation ...................................................... 82
Preparing a Backup Destination ............................................................. 82
Configuring a Backup Job .......................................................................84
Replication ..................................................................................... 88
Failover .......................................................................................... 91
Ethernet Cable Connection Methods .....................................................91
Usage Restrictions ...................................................................................93
Configuration ...........................................................................................93
Additional Settings .................................................................................. 94
When the Main TeraStation Fails ............................................................95
Backing Up Your Mac with Time Machine ................................... 95
Copying from a USB Device .......................................................... 99
Chapter 6 Remote Access .......................................... 101
WebAccess ................................................................................... 101
WebAccess Remote ..................................................................... 103
FTP ................................................................................................ 105
Amazon S3 ................................................................................... 106
Chapter 7 BitTorrent .................................................. 109
Chapter 8 Multimedia ............................................... 112
DLNA ............................................................................................ 112
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Playing Files ...........................................................................................113
Connected DLNA-compatible Devices .................................................113
Streaming to DLNA-compatible Devices .............................................114
Disabling Playback from Specific Devices ...........................................115
iTunes Server ............................................................................... 116
Chapter 9 Surveillance Server .................................. 119
Getting Started ........................................................................... 119
Installing Client Tools ............................................................................120
Connecting Devices to the Network .....................................................120
Enabling Surveillance Cameras ............................................................120
Enabling the Free License .....................................................................122
Registering Recording Policies .............................................................124
Checking Recording ...............................................................................129
Viewing Saved Video .............................................................................130
Advanced Usage .......................................................................... 130
Export Recorded Data as a MOV Video File .........................................130
Viewing Video Real-time .......................................................................133
Moving Recorded Video Data to Another TeraStation ........................ 134
Backing Up Recorded Video to Another TeraStation ..........................135
Automatically Delete Old Data when Space is Low .............................136
Changing Where Recorded Video Is Saved ..........................................138
Email Notification ..................................................................................138
Client Tools .................................................................................. 139
Camera Policies ......................................................................................139
Live Viewer .............................................................................................139
Data Service Policies ..............................................................................140
Vault Admin ............................................................................................141
Surveillance Video Manager .................................................................142
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Network Activity ....................................................................................143
Mini Vault Stats ......................................................................................144
Activating Additional Licenses .................................................. 144
When the TeraStation is Connected to the Internet ............................144
TeraStation Not Connected to the Internet .........................................146
Troubleshooting .......................................................................... 150
Chapter 10 Advanced Features ................................ 152
Antivirus Software ...................................................................... 152
Licenses ..................................................................................................152
Activating Virus Scanning .....................................................................153
Configuring Security Settings ..............................................................153
Connecting through a Proxy Server ..................................................... 155
Updating ................................................................................................. 155
Excluding a Specific Folder from Antivirus Scanning .........................156
Virus Scanning .......................................................................................157
Checking the Log ...................................................................................158
Online Help ............................................................................................. 159
Email Notification ....................................................................... 159
Sleep Mode .................................................................................. 161
Wake-on-LAN .............................................................................. 162
UPS (Uninterruptible Power Supply) ......................................... 163
Port Trunking ............................................................................... 164
Configuring Port Trunking ....................................................................165
Connecting a Printer ................................................................... 166
TeraSearch ................................................................................... 167
Offline Files .................................................................................. 168
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DFS ............................................................................................... 170
Accessing from an NFS Client ..................................................... 172
Encrypting Data Transmission ................................................... 175
Encrypting Settings Data ......................................................................175
Encrypting FTP Transfer Data ...............................................................175
SSL Keys ..................................................................................................175
Web Server ................................................................................... 176
MySQL Server .............................................................................. 177
SNMP ............................................................................................ 179
Saving and Applying Settings .................................................... 179
Saving Settings ......................................................................................180
Applying Settings ..................................................................................181
Transferring Another TeraStation's Settings ............................ 182
Restoring Factory Defaults ......................................................... 183
Initializing from Settings ......................................................................183
Initializing with a Recovery Drive .........................................................184
Logs .............................................................................................. 184
Updating the Firmware ............................................................... 185
Name, Date, Time, and Language .............................................. 186
Beep Alerts .................................................................................. 189
LCD and LEDs ............................................................................... 189
Jumbo Frames ............................................................................. 190
Changing the IP Address ............................................................ 192
Chapter 11 Utilities .................................................... 194
NAS Navigator2 for Windows ..................................................... 194
6
Mount as Network Drive........................................................................196
Changing the IP Address .......................................................................197
NAS Navigator2 for Mac ............................................................. 198
Mount as Network Drive........................................................................200
Changing the IP Address .......................................................................201
iSCSI Connection Tool ................................................................. 201
Menu .......................................................................................................203
NovaBACKUP ............................................................................... 203
Installing from CD ..................................................................................203
Installing from Website .........................................................................203
Chapter 12 Appendix ................................................ 204
LCD Display .................................................................................. 204
Modes .....................................................................................................204
Errors .......................................................................................................204
Status ......................................................................................................205
Default Settings .......................................................................... 207
Specifications .............................................................................. 208
Chapter 13 Regulatory Compliance Information .... 210
For Customers in the United States ........................................... 210
For Customers in Europe ............................................................ 210
For Customers in Korea ............................................................... 212
For Customers in Taiwan ............................................................. 213
For Customers in China ............................................................... 213
7
Chapter 1 Getting Started
This manual provides instructions for the latest firmware (as of April 2015). For more detailed information on the
latest firmware, refer to the Buffalo website.
Diagrams
TS3400D
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TS3400R
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TS3200D
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1 Power Button
To power on, connect the power cable and wait for 10 seconds, then hold down the power button for 1
second. To power off, hold down the power button for 3 seconds (until it beeps).
2 Info LED
If there is a status message, the amber info LED will light up. Check the LCD panel to see the status message.
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or
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3 Error LED
If there is an error, the red error LED will light up. Check the LCD panel to see the error message.
4 LAN1 LED
When LAN port 1 is connected, this LED glows green. It blinks when the connection is active.
5 LAN2 LED
When LAN port 2 is connected, this LED glows green. It blinks when the connection is active.
6 LCD Panel
This display shows the status of many TeraStation settings. It also displays errors and messages when available.
7 Display Button
Switches between the different display modes. Also, if the TeraStation is beeping, press this button to stop it.
8 Function Button
Use this button for Direct Copy, dismounting USB devices, rebuilding RAID arrays, and configuring failover.
9 Drive Lock
Open the front panel with the key to replace hard drives or access the reset button.
10 Init Button
Hold down this button to initialize the TeraStation's admin username and password, IP address, SSL, and
service port restriction settings to their factory default values. The behavior of this button can be modified in
Settings.
11 Status LEDs
Normally, these LEDs blink green when hard drives are accessed. If a drive fails, its LED will turn red or amber.
12 Factory Use Only
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13 Boot Mode Switch
Leave the switch in the HDD position during normal operation. To recover settings, insert the recovery USB
drive into a USB 2.0 port, move the boot switch to the USB position, and press the power button.
14 UPS Port
Connect to a UPS.
15 USB 3.0 Port
Compatible Buffalo USB 3.0 hard drives can be connected. USB hubs are not supported.
16 USB 2.0 Port
Compatible Buffalo USB hard drives, USB flash drives, digital cameras, and USB UPS connections can be
connected. USB hubs are not supported.
17 LAN Port 1
Use an Ethernet cable to connect this port to your network.
18 LAN Port 2
This second Ethernet port may be used for network redundancy or backup. You may connect a second
TeraStation directly to this port for backup.
19 Power Connector
Use the included power cable to connect to an UPS, surge protector, or outlet.
20 Fan
Do not block the fan.
21 Anti-Theft Security Slot
Use this slot to secure your TeraStation with a cable lock (not included).
22 UID Button
Press the UID button on the front or the back of the unit to cycle the blue LED on and off.
23 Serial Number
This sticker shows the TeraStation's serial number.
24 Not in use.
25 Link and Act LEDs
These LEDs show network activity. They blink orange when the TeraStation is accessed over the network.
Turning the TeraStation On and Off
Press the power button on the TeraStation to turn it on.
To power off, hold down the power button for 3 seconds (until it beeps). Don't unplug the TeraStation without
turning it off first. You can also shut it down and restart it remotely from Settings.
Shutting Down or Restart from Settings
1 Double-click the icon to start NAS Navigator2.
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2 Right-click your TeraStation's icon and select Settings. For Mac OS, select the TeraStation's icon while holding
down the control key, then select Settings.
3 Enter the username and password, then click OK.
Note: The default username and password are "admin" and "password".
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4 Settings will open.
5 Click at the top-right of Settings and choose either Restart or Shut Down.
When all the LEDs on the front of the TeraStation turn off, the shutdown process is complete.
Changing the Administrator Password
After initial setup, follow this procedure to change your password.
1 Double-click the icon to start NAS Navigator2.
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2 Right-click on your TeraStation's icon and select Settings. On the Mac, select the TeraStation's icon while
holding down the control key, then select Settings.
3 Click Easy Admin.
4 Click Change Password.
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5 If this screen is displayed, enter the current password and click OK. The default password is "password".
6 Enter the new password (twice) and click Next.
7 Click OK. You have changed the admin password.
Creating a Recovery Drive
Follow the procedure below to create a recovery drive, which allows you to initialize all of the TeraStation's settings
or just restore the admin password to its factory default value.
Notes:
• Normally, creating and using a recovery drive will not affect data on the TeraStation. However, always back up
your data regularly!
• This USB drive can be used to recover the system if your TeraStation doesn't boot at all. In this case, if the data
partition is damaged, then all your data will be deleted by the recovery process.
1 Insert a 1 GB or larger USB flash drive into a USB port on the TeraStation.
Note: All data on the USB flash drive will be erased!
2 In Settings, navigate to Management - Configuration Management - USB Drive Options.
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3 Select Create a USB drive for initializing settings.
4 Select the USB memory device from "Target USB drive", then click Execute.
5 The "Confirm Operation" screen will open. Enter the confirmation number, then click OK. The TeraStation will
create the recovery drive. This will take about a minute.
6 When the "finished" dialog opens, the USB recovery drive is ready to use. Dismount the USB drive before
unplugging it. See "Dismounting Drives" in chapter 4 for the instructions on dismounting drives.
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Chapter 2 Configuration
Configure and manage your TeraStation using the Settings interface, accessible from a browser window. Open the
interface using the procedure below or type the TeraStation's IP address in the URL field of your browser. Within
Settings, the Easy Admin page gives you quick access to commonly used settings.
Note: Internet Explorer 9, Firefox 18, Google Chrome 24, Safari 5, and later are supported. If you have difficulty
viewing Settings, check the following:
• If there are a large number of registered users, groups, or shared folders, use Firefox instead of Internet
Explorer.
• If you have a proxy server enabled in the browser settings, disable the proxy server.
• With Internet Explorer, set security to Local intranet. On Windows Server 2008 or later version Windows OS,
higher-level security is configured by default. Set the security to a lower level temporarily.
Opening Settings
1 Double-click the icon to start NAS Navigator2.
2 Right-click on your TeraStation's icon in NAS Navigator and select Settings. For Mac OS, click your TeraStation's
icon while holding down the control key, then select Settings.
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3 Enter the username and password and click OK.
Notes:
• If the time-out period is set to "10 minutes", you will be logged out of Settings after 10 minutes of inactivity.
• Click Secure Connection to log in with an encrypted connection.
4 Settings will open.
Notes:
• Username/Password Combinations:
Username Password Settings Available
admin password All
guest blank System information (read-only)
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Username Password Settings Available
If a user is assigned as an administrator, all settings
Your username Your password
• Click to play a tone from the TeraStation for easy location. For TS3400R models, you can stop the
beeping by pressing the function or display button.
• You can also use Bonjour to log in to Settings from OS X 10.4 or later. In Safari, click View - Show Bookmarks
Bar. From Bookmarks, click Bonjour - TeraStation name.
are available. If assigned under another group, only
system information (read-only) is available.
Opening Easy Admin
The Easy Admin page makes it easy to change common settings. Follow the steps below to open Easy Admin.
1 Double-click the icon to start NAS Navigator2.
2 Right-click on your TeraStation's icon and choose Settings. For Mac OS, click the TeraStation icon while holding
down the control key, then select Settings.
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3 Click Easy Admin.
4 The Easy Admin screen will open.
Notes:
• If you click any buttons , you will need to enter a username and password.
• In Advanced Settings, click the icon at the top left to open Easy Admin.
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Chapter 3 Access Restrictions
You may restrict access to specific shared folders, including external USB drives.
Notes:
• Access restrictions can be set separately for each shared folder, but not for folders within the shared folders.
• Configure access restrictions through Settings. Configuring access restrictions through Windows is not
supported and may cause unexpected behavior.
• You can also configure users, groups, and shared folders from Easy Admin by clicking Access Restrictions.
• Shared folders with limited access can still be used as backup destinations.
Adding a Shared Folder
1 In Settings, click File Sharing.
2 Click to the right of "Folder Setup".
3 Click Create Folder.
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4 Configure the desired settings, then click OK.
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Notes:
• Names may contain up to 27 alphanumeric characters, hyphens (-), and underscores (_). Do not use a symbol
as the first character in a name.
• The description may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Do
not use a symbol or space as the first character.
• You may create up to 400 shared folders.
• The names of shared folders should not use characters from more than one language. For example, mixing
Japanese and Korean characters in names is not supported.
• If multi-byte characters are used in shared folder names, configure the client language to match the
characters in Management - Name/Time/Language.
• The following characters are handled differently by Mac OS and Windows. Avoid using these characters when
sharing data between Mac OS and Windows:
• Windows does not support some characters that Mac OS and the TeraStation allow. If you create a filename
on a Mac with any of the following characters, it will not display correctly on a Windows computer. With
OS X 10.2 or later, you may have to connect to the TeraStation via AFP in order to display or copy any of the
following characters:
? [ ] / \ = + < > ; : " , | *
• Do not use any of the following words as the name of a shared folder. These words are reserved for internal
use by the TeraStation: info, spool, lost+found, global, printers, homes, lp, authtest, ram, msdfs_root, mtdaapd, usbdisk# (where # is a number, for example: usbdisk1)
• Don't use the following unsupported characters in shared folder names, workgroup names, or filenames:
• File and folder names may contain up to 255 single-byte characters.
• Configure hidden and read-only file attributes in Settings. Configuring them from within Windows is not
supported and may cause unexpected behavior.
• Folder and workgroup names whose names contain non-Roman characters may not be displayed correctly.
• If shared folders are accessed from a Mac, information files for the Mac may be generated automatically. Do
not delete these files. If they are deleted using Windows, this may prevent further access from a Mac.
• If an SMB connection is used with OS X 10.3.9, the names of mounted volumes may appear as unreadable
characters in Finder and other applications. This is not a problem with the filename or data.
• With OS X 10.5 to 10.5.6, Spotlight searches are not supported over AFP connections. Use SMB connections or
upgrade to OS X 10.5.7 or later.
• The TeraStation belongs to the default zone in AppleShare; the zone cannot be specified.
• When files are copied to the TeraStation or to a USB drive connected to the TeraStation, file information such
as date created, date modified, and other date information may be updated or changed.
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• During a file transfer, if settings are changed, the file transfer operation may be aborted.
• File copying to the TeraStation is protected by a journaling file system. If the Ethernet cable is disconnected
or a power outage occurs while copying data, the following may occur:
- Preset data such as the TeraStation name, users, and groups may be erased.
- An incomplete file may be copied and the file can no longer be deleted. If this happens, restart the
TeraStation, delete the file, and perform the copy operation again.
Recycle Bin
To protect your data from accidental deletion, you may configure your TeraStation to use a recycle bin instead of
deleting files immediately. The recycle bin will only work with SMB connections. To empty the recycle bin, click File
Sharing - Folder Setup - Empty Recycle Bin in Settings.
Read-Only Shares
By default, new shares are set with read & write access, but you may change the attribute to Read Only in Attribute.
Read-only shares and HFS+ formatted USB hard drives will have "Read-only" added to the shared folder description.
Hidden Shares
If hidden shares is enabled, shared SMB folders will not be displayed in My Network, and only certain users are
allowed to access them. To hide a shared SMB folder, follow the instructions below.
1 In Settings, navigate to File Sharing - Folder Setup and choose a shared folder or a USB drive to configure
hidden shares.
2 Check "Hidden Share (SMB Only)" and click OK.
Note: If protocols other than "SMB" or "Backup" under "LAN Protocol Support" are enabled, the hidden shares
option will be grayed out and cannot be selected.
To open a hidden folder, click Start - Search programs and files and enter "\\TeraStation name\Shared folder name$\"
for the name. For example, if the TeraStation name is "TSXXX001" and the shared folder name is "share", enter "\\
TSXXX001\share$\" to open it.
Adding Users
Note: The TeraStation can register a maximum 300 of users, which includes the default users "admin" and
"guest".
1 In Settings, click File Sharing.
2 Click to the right of "Users".
3 Click Create User.
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4 Enter the desired settings, then click OK.
Notes:
• Usernames may contain up to 128 characters, including hyphens (-), underscores (_), periods (.), !, #, &, @, $, *,
^, and %. Do not use a symbol as the first character.
• The user ID should be a number from 1000 to 1999. Each user ID should be unique. If this field is left blank, a
user ID is assigned automatically.
• Do not duplicate user IDs, group IDs, usernames, or group names. Each should be distinct and unique.
• The description may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces. Do
not use a symbol or space as the first character.
• Passwords may contain up to 20 alphanumeric characters and the following characters: - _ @ ! # $ % & ' ( ) * + ,
. / ; < > = ? " [ ] ^ { } | ~. Do not use a symbol other than an underscore (_) as the first character.
• Use the same username and password for both Windows and the TeraStation or you may not be able to
access shared folders.
• Do not use any of the following words as a username or group name: root, bin, daemon, sys, adm, tty, disk, lp,
sync, shutdown, halt, operator, nobody, mail, news, uucp, ftp, kmem, utmp, shadow, users, nogroup, all, none,
hdusers, admin, guest, man, www, sshd, administrator, ftpuser, apache, mysql, splx
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Importing User Information
You can import users in File Sharing - Users by clicking Import CSV File. Existing users will be overwritten.
Format for user data: Username (required), password (required), and user description (optional).
Examples:
username1,password1,comment1
username2,password2,comment2
username3,password3,comment3
Guidelines:
• Use commas (,) as separators. Do not put spaces before or after commas.
• If a line has an incorrect format, the user on that line will not be registered.
• If a username exists, the new user information will overwrite the old information.
• Do not use commas (,) in the username, password, or user description.
Note: Imported users are added to the "hdusers" group automatically.
Adding Groups
1 In Settings, click File Sharing.
2 Click to the right of "Groups".
3 Click Add Group.
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4 Enter settings, then click OK.
Notes:
• Group names may contain up to 20 alphanumeric characters, hyphens (-), underscores (_), and periods (.). Do
not use a symbol other than an underscore (_) as the first character.
• Group descriptions may contain up to 75 alphanumeric characters, hyphens (-), underscores (_), and spaces.
Do not use a symbol or space as the first character.
• If the group ID field is left blank, a group ID is automatically assigned. Use numbers between 1000 and 1999
to set a group ID manually. Don't use duplicate group IDs.
• You may register up to 300 groups with the TeraStation.
• If you are logged in as a member of the general users group, you can only change your own password. If
you're logged in as an administrator, you can change any settings, including other users' passwords. If you are
logged in as a member of the power users group, you can create and edit shared folders, users, and groups.
• Do not use any of the following words as a username or group name: root, bin, daemon, sys, adm, tty, disk, lp,
sync, shutdown, halt, operator, nobody, mail, news, uucp, ftp, kmem, utmp, shadow, users, nogroup, all, none,
hdusers, admin, guest, man, www, sshd, administrator, ftpuser, apache, mysql, splx
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Configuring Access Restrictions
Local Users and Groups
1 In Settings, click File Sharing.
2 Click to the right of "Folder Setup".
3 Click the shared folder that you want to set access restrictions for.
4 Click Edit.
5 Enable "Access Restrictions".
6 Select the level of access for the user or group you added.
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: Read and write access allowed : Read access allowed : Access prohibited
7 Click OK.
Notes:
• The example above shows access restriction by user. To restrict access by group, click the Local Groups tab
and select group permissions.
• If both read-only and read & write permissions are given to a user, the user will have read-only access. The
most restrictive access always applies.
• For an access-restricted shared folder, if you change the access restrictions of all users and groups from read
& write or read only to access prohibited from the user or group list page in Settings, that shared folder can
only be accessed by admin users and groups.
Active Directory
The TeraStation can join an Active Directory domain. Up to 1000 domain users and 1000 groups may be
downloaded from Active Directory.
Notes:
• The TeraStation supports a domain environment with a maximum of 1000 users and 1000 groups. 10,000
users and 10,000 groups can be downloaded from the domain controller but are not supported.
• If usernames or group names from Active Directory include multi-byte characters, you will not be able to
configure access restrictions for them.
1 In Settings, click Network.
2 Click to the right of "Workgroup/Domain".
3 Click Edit.
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4 Select "Active Directory", then click Next.
5 Click Yes .
6 Enter the desired settings, then click OK.
7 Click to the right of "Folder Setup".
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