Bticino 335828 User Manual

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10/06 - CT

User manual

Telephone switchboard

Item 335828

Telephone switchboard 335828

Bticino thanks you for choosing the telephone switchboard item 335828. This product will allow you to combine

telephone functions with the typical functions of an audio and video door entry system.

This combination will allow you to access all audio and video functions via telephones connected to the switchboard, for instance it will allow you to: answer a door entry call, control the opening of the lock and check what is happening at the entrance panel.

Using the telephone switchboard in an audio/video door entry system also allows for intercom usage between all telephones installed, sound control of the environments, CCTV functions and above all remote controlling.

This function activates devices (heating system, watering system and more) by making a simple telephone call from internal telephones (extensions) or from external telephone lines (e.g. via a mobile phone).

The basic version of the telephone switchboard item 335828 is able to manage two telephone lines and up to 8 telephone extensions; a second one can be connected in parallel to each telephone.

There is series of accessories which, when connected to the switchboard, can increase the performances and capabilities of the unit, according to the user’s needs.

The switchboard is able to manage up to 9 different commands (which can be activated or remotely activated) in order to control devices such as lights, boilers, blinds, watering systems, etc.

It is also possible to use, via appropriate devices, services for sending and receiving short text messages (SMS), identiﬁcation of the caller’s number (CLID) as well as analog internet connection.

Furthermore, by using additional accessories, it is possible, to connect up to 16 telephones, 8 with video section (videoaudio-telephone handsets), 3 dedicated video entrance panels and a surveillance camera, thus allowing an easier installation of the system and up to 4 external lines.

Thanks to its user-friendliness and service flexibility, the switchboard is particularly suitable for being used in houses, shops, offices and service sector. As a result, it is fully compatible with all telephone sets, with new-generation touch-tone telephones, with modems, Faxes, cordless telephones, answering machines and with pulse-dialing phones or decadic-dialing (for instance old dial telephones).

Telephone switchboard 335828

■ Using the manual

The manual describes the procedures on how to use the switchboard through a speciﬁc terminology, explained as follows.

– External call: call made or received from an external telephone line.

– Internal call: call made from or to an internal telephone (extension), in other words connected to the same switchboard.

– Door entry call: call made from an audio and video door entry system connected to the switchboard.

– Tone: audible sound in the handset used for signaling.

– Time-out tone: tone used for indicating an operation

which is not allowed or incorrectly performed. A series of fast Beeps will be heard and repeated for 25 seconds; in this case, hang up and repeat the operation.

– Start dialing tone: tone to begin dialing. This is the typical sound signal you hear when lifting the handset of a telephone connected directly to the external telephone line (line disengaged).

– Basic programming: switchboard programming with default values (in other words, the values set at factory).

– Personal password (or password): used for programming the switchboard (if unchanged, it is 1 2 3 4).

– Remote control / Unlock password: used for remote control and unlocking procedures (if unchanged, it is 1 2 3 4).

– Ring tone: sound emitted from the telephone sets when a call is received. Ring tones are different as they are used for identifying the incoming calls.

– Short Phone Number: number used by the switchboard to quickly redial a telephone numb.

E.g.: The Short Number 3001 is associated with the telephone number 0039 0332 279111. By dialing 3001 the switchboard automatically dials the telephone number 0039 0332 279111 (see paragraph “Calling a number stored in the directory”).

– R Key: the “R Key” is used within the descriptions of the commands; with some telephone sets the same function is performed by the keys called Flash or Recall.

Quick guide

■ Quick guide

For quick reference, this guide has been provided with the most frequently used procedures. These procedures shall be considered valid with the basic programming switchboard, in other words included in the Switchboard when it was purchased and not modiﬁed by the installation technician or by the user.

• Calling an external number

• Answering an external, internal or door entry call

• Calling an extension

• Calling all extensions

• Calling an external number via a short number

• Transferring a call

• Repeating the last number

• Dosa Service

• Opening the door lock and switching on the staircase

light

• Controlling the entrance panel

• Remote control - activation

• Remote control - deactivation

• Remote control - veriﬁcation

Calling an external number

1. Pick up the handset.

2. Press the 0 key.

3. If the external telephone line is disengaged, dial the number.

4. Instead, if the line is busy, hang up.

Answering a call

0 +

TELEPHONE No.

1. When the telephone rings, regardless of the type of call (external,

internal or door entry call) lift the handset to answer.

When no power line adapter is being used, calls sent to the external telephone line can be made from extension 401.

Quick guide

Using the short phone number

1. Pick up the handset, wait for the start dialling tone

2. Dial 30XX, where XX is the short code of the telephone number

(see short numbers directory).

Transferring a call

3001 - 3050

R + 401 - 416

During the conversation:

1. Press the R key.

2. Dial the number you want to transfer the call to.

3. Wait for the answer.

4. Hang up.

If the phone is busy or if nobody answers, press the

R key to resume

conversation.

Calling an extension

1. Pick up the handset.

3. Dial the required number (from 401 to 416).

4. If the telephone is busy, it will be possible to hang up or make an auto dial on busy by dialing R55.

Calling all extensions

401-416

1. Pick up the handset.

2. Dial 400.

400

Quick guide

Repeating the last number

1. Pick up the handset.

2. Dial 50.

3. The switchboard dials the last number, called from this telephone, on

the external telephone line.

Note: With Bticino telephones (Pivot series), use the

RP�

key.

Door lock and staircase lights

Door lock release:

1. Press the key showing t he symb ol

(LOC K) wit h Pivot telephones or pick up the handset and press keys

R and

7 with other telephones.

2. Hang up.

Dosa Service

This service allows you to transfer a door-entry call to the external telephone line. It is enabled by entering the code corresponding to the domotic scenario

previously programmed for this service (e.g. for scenario 5 enter 31 1

2 3 4 (password) 5).

To go back to normal mode, enter 31 1 2 3 4 1 (scenario 1).

Controlling the entrance panel

1. When using a Pivot telephone equipped with a video section, it is

possible to see and speak with the entrance panel by pressing the key .

HALLO

Switching on staircase lights:

1. Press the k ey showin g the sy mbol

(STAI RCASE LIGHTS) with Pivot telephones or pick up the handset and press keys R and 8 with other telephones.

2. Hang up.

R + 7

R + 8

Note: With all types of telephones, pick up the handset and press

R + 61.

Quick guide

1. Dial the telephone number of the dwelling.

2. Wait for the music and then enter the password

(if unchanged, it is

1 2 3 4).

3. Wait for the Start dialing tone.

Enabling

Dial 991+n where n is the number of the relay to be enabled.

Disabling

Dial 990+n where n is the number of the relay to be disabled.

Checking

Dial 992+n where n is the number of the relay to be checked (this service is available only from an external telephone line).

Remote controlling from an extension - enabling

1. Pick up the handset.

2. Dial 991 + n where n is the number of the relay to be enabled (this

service must be previously programmed).

Remote controlling from an extension - disabling

9913

1. Pick up the handset.

2. Dial 990 + n where n is the number of the relay to be disabled (this

service must be previously programmed).

enabling relay 3

9903

disabling relay 3

Remote controlling from external telephone line

9923

checking relay 3

9912

enabling relay 2

9901

disabling relay 1

Quick guide

■ Memo cards

Remote controlling

To be ﬁlled out entirely, cut out and carried with you; it will be a useful memo for remote controlling the devices.

Extensions

To be ﬁlled out on the front part, cut out and left near every phone extension. At the back, the user can ﬁnd a helpful summary table of the main telephone commands.

User manual

lephone

switchboar

Item 335828

COMMANDS

Activation Deactivation Check

CODES

Relay

number

Assigned

vice

Switchboar

Module

n n n

elephone number

Secret code (P

asswo

rd)

vice

Mode

- timed

- ON-OFF

Deactiv

atio

Chec

Activation

User manual

Telephone

switchboar

Item 335828

COMMANDS

Activation

Deactivation

Check

CODES

Rela

number

Assigned

device

Switchboar

Module

Telephone number

Secret code (P

asswo

rd)

vice

Mode

- timed

- ON-OFF

Deactivatio

Chec

Activation

EXTENSION

407

408

406

401

402

403

404

405

TYPE OF EQUIPMENT

INSTALLED

LOCATION

OF EQUIPMENT

EXTENSION

415

416

414

409

410

411

412

413

TYPE OF EQUIPMENT

INSTALLED

LOCATION

OF EQUIPMENT

Telephone switchboard

335828

Extension number ..................................

Telephone numbers

Line 1 ................................................. Line 2 .................................................

Line 3 ................................................. Line 4 .................................................

Telephone switchboard

335828

Redialing the last number called

Touch-tone telephone

with direct access to the external line

Calling an extension

Calling all extensions

Calling an external number

Room monitoring Activation (telephone to be checked)

Room monitoring Deactivation (telephone to be checked)

Room monitoring Listening (from your telephone)

Activation of domotic scenario 2 “night”

Activation of domotic scenario 1 “day”

Calling a number stored in the director

Basic diversion

Putting someone on hold

R 50 or RP

50 or RP

R + Extension No. (from 401 to 416)

Extension No. (from 401 to 416)

R 400

400

Telephone number

+ Telephone number

920 (do not hang up)

Hang u

R + Activated extension

(from 401 to 416)

Activated extension

(from 401 to 416)

R +

31 + password + 2

R +

31 + password + 1

31 + password + 2

31 + password + 1

R +

30 + Short number from 01 to 50

(see directory)

30 + Short number from 01 to 50

(see directory)

R + Extension No. (from 401 to 416)R + Extension No. (from 401 to 416)

If the extension is busy R 55

Touch-tone telephone

without direct access to the external line

R 55

* Note: For this programming, refer to the Installation manual or ask your installation technician. ** RP valid only when Bticino telephones (Pivot series) ar

e used.

Quick guide

Contents

 Services provided by land line telephone carriers 24

 Short text messages (SMS)  Identiﬁcation of the caller (CLID)  Three party call with land line telephone carrier  Call notiﬁcation with land line telephone carrier  Uniform distribution of calls on external line

(only for Mexico)

 Three party call (only for Mexico)

2 Intercommunication system

 Door lock release without a door-entry call 28  Door lock release with a door-entry call 28  Switching on the staircase lights 29  Controlling the entrance panel 29  Transferring the door entry call to an external line

(DOSA service) 30

 Lock release with “DOSA services”

3 Remote controlling

 Commands from phone extension 35

 Activation command  Deactivation command

 Commands from an external telephone line 36

 Access procedure from external line  Activation command  Deactivation command  Check command  Remote control procedure with answering machine

enabled

1 Telephone functions

 Making a call 14

 Calling an extension  If the extension is busy  Calling all extensions  Uniform distribution of calls on external line

(only for Mexico)

 Calling an external number  Repeating the last external number called  Calling an external number stored in the directory  Storing an external number in the directory  Storing an international number in the directory

 Answering a call 19

 Answering a call  Answer for another extension  Getting a call sent to the answering machine

 During the conversation 21

 Putting someone on hold  Putting someone on hold and transferring the call  Answering a second call during a conversation  Putting someone on hold in an external conversation

and answering a second call

 Three party call (only for Mexico)

Contents

4 Domotic scenarios

 What we can do with domotic scenarios 41



Enabling / Disabling incoming external calls



Enabling / Disabling outgoing external calls

 Enabling / Disabling door-entry calls

 Enabling / Disabling the intercommunication system

 Enabling / Disabling the DOSA service

 Enabling / Disabling the remote control

 Automatic Fax tone recognition (Fax switch)

 Enabling a domotic scenario 44

 Enabling domotic scenario 2 and disabling

the one that is currently enabled

 Disabling domotic scenario 2 and enabling domotic

scenario 1

5 Other services

 Room monitoring 46

 Activation

 Listening

 Using the modem 47

 Connecting to the Internet

 Telephone Intercom Answering Machine 48

 Answering Machine

 Intercom Answering machine

6 Editing

 Editing the password 52

 Password for editing  Remote control / Unlock password

 Code control barring 53

 00 Code control barring  Unbarring the 00 area code number  Barring programmed area code numbers  Unbarring programmed area code numbers  Temporarily unbarring area code numbers

 Ofﬁce mode 56  Answer for another extension  Answering a call during a conversation  Putting someone on hold in an external

conversation and answering the second call

 Getting a call sent to the answering machine

 Operation with two divisions 59

 Direct access to the external line 60

7 Appendix

 Memo card 62

 Remote controlling  Phone extensions

 Summary table of commands 67

Telephone functions

 Making a call

 Calling an extension  If the extension is busy  Calling all extensions  Uniform distribution of calls on external line (only for Mexico)  Calling an external number  Repeating the last external number called  Calling an external number stored in the directory  Storing an external number in the directory  Storing an international number in the directory

 Answering a call

 Answering a call  Answer for another extension  Getting a call sent to the answering machine

 During the conversation

 Putting someone on hold  Putting someone on hold and transferring the call  Answering a second call during a conversation  Putting someone on hold in an external conversation and answering a second call  Three party call (only for Mexico)

 Services provided by land line telephone carriers

Telephone functions

■ Making a call

 Calling an extension

To call a phone extensions connected to the switchboard:

• Pick up the handset;

• dial the extension, e.g. 403 (from 401 to 416).

0 3

 If the extension is busy

If the extension called is busy, it is possible to auto-dial the call:

 sound of line engaged;

• dial

R55;

• hang up and wait until the telephone rings.

Telephone functions

4 0 0

401 402 408

403

 Calling all extensions

To call all extensions simultaneously:

• Pick up the handset;

• dial

400;

• all extensions ring simultaneously; the ﬁrst extension that answers gets through, thereby excluding the others

 Calling an external number

To call an external telephone (ﬁxed-line telephone or mobile phone):

• Pick up the handset;

• press the 0 key (*);

• dial the required telephone number.

(*) When 0 is pressed, the switchboard

automatically searches the free external line; if you want to call using a speciﬁc line

dial: 11 to select line 1; 12 to select line 2; 13 to select line 3*; 14 to select line 4*. * versions 3 and 4 are available only with a special accessory

 Uniform distribution of calls on external line

(only for Mexico) see page 26

Telephone functions

 Repeating the last external number called

The switchboard stores the last external number called from each telephone.

With all telephones

• Pick up the handset;

• if the line is disengaged, dial 50;

• the switchboard repeats the last number called from this telephone.

Only with Bticino Pivot telephones

• Pick up the handset;

• if the line is disengaged, press the RP key;

• the switchboard repeats the last number called from this telephone.



Calling an external number stored in the directory

The switchboard is provided with a directory whereby it is possible to store up to 50 telephone numbers combining them with an equal number of short numbers. To call a stored number:

• Pick up the handset;

• dial

to access the directory;

• dial the short number (from 01 to 50).

✔ Short numbers are not subject to

code control barring.

4 0

5 0

3 0

Telephone functions

 Storing an external number in the directory

To store a telephone number in the directory:

• Pick up the handset;

• dial 36;

• dial your personal password, basic 1 2 3 4;



wait for the free line tone;

• dial the short number associated with the telephone number

e. g.: 25;

• dial the telephone number to be stored along with its area code number (e.g. 0332 279 111);

 wait for the Conﬁrm tone within

6 seconds (approximately);

• after you hear the Conﬁrm tone, it will be possible to enter another number in the directory or hang up to end programming.

✔ The telephone number does not have to include the automatic selection

code “0” of the external telephone line.

Telephone functions

 Storing an international number in the

directory

In order to enter a telephone number with an international area code in the directory, it is necessary to enter pauses between the area code and the telephone number by using the R key. Pressing the

R key will correspond to a pause of about 2

seconds.

1 Pick up the handset;

2 dial 36;

3 dial your personal password

(if unchanged, it is 1 2 3 4);

 wait for the Start dialing tone;

4 dial the short number associated with

the telephone number (from 01 to 50) e.g.: 07;

5 dial the international area code number

e.g. 0033;

6 enter two pauses by pressing the R key

twice;

7 dial the telephone number to be stored;

 wait for the Conﬁrm tone within 6

seconds (approximately);

8 after you hear the Conﬁrm tone, it will

be possible to enter another number in the directory (thus restarting the sequence from point 5) or hang up to end programming.

Telephone functions

■ Answering a call

 Answering a call

• pick up the handset

✔ Calls are signaled with different cadences, according to their source

(internal, external or door-entry call). If the standard switchboard programming has not been changed, all telephones will be enabled to receive calls and thus they will ring simultaneously. The ﬁrst phone to be picked up will be connected to the line (internal, external or door-entry line) and will automatically exclude all the others.

However, the switchboard can be programmed so that the call can be

directed to speciﬁc telephones.

 Answer for another extension

If the receiver of an internal or transferred call is absent and his/her telephone rings, it will be possible to intercept the call directed to him/her from any other phone extension; in order to do this:

• pick up the handset

Telephone functions



Getting a call sent to the answering machine

It is possible to talk to a user who is leaving a message on the answering machine:

• when the answering

machine has started to function;

• pick up the phone

from where you want to answer;

• dial the extension

to which the answering machine is connected, e.g.: 401;

• you will be

communicating with the person who has activated the answering machine.

403

401

The service is available if the extension (e.g. 401) has been conﬁgured in answering machine mode (see Installation manual).

The extension programmed in answering machine mode operates as follows:

• there is no ring during a general call,

• it allows remote controlling from an external telephone

line (see “Remote control procedure with answering machine enabled”).

The interception of the call cannot occur from the telephone (if

present) connected to the same extension where the answering machine is installed (e.g. 401).

Telephone functions

 Putting someone on hold and transferring

the call

To transfer an external or door-entry conversation to another phone extension:

1 press the R key and dial the

extension required,

e.g.: 402;

2 wait until the number called

answers;

3 hang up; the call has been

transferred.

✔ If after point 2 the extension called is engaged or does not answer, it

is possible to resume the conversation that has been put on hold by pressing the R key.

■ During the conversation

 Putting someone on hold

To put someone on hold during an external or door-entry conversation:

• press the R key;

✔ If th e ca l l is exte r nal , th e

speaker will hear music as well as the message “please wait”, while waiting.

(Only for Belgium; the speaker

waiting on the external line may also receive just the music without the message “please wait”).

• to resume the conversation, press the R key.

It is not possible to put an

internal call on hold.

Telephone functions

 Putting someone on hold and transferring

the call

If after point 2 you do not want to wait for the answer from the phone you want to transfer the call to:

• hang up;

• the telephone called rings (e.g. 402);

• by picking up the handset (e.g. 402) you will be directly talking to the external speaker.

✔ If the transferred call is external and the extension called (e.g. 402)

does not answer, the phone that has activated the transfer (e.g. 401) will ring after 25 seconds, hence signaling that there has been no transfer.

402

401

 Answering a second call during a

conversation (call notiﬁcation tones)

If during a conversation another external or door-entry call comes in, the switchboard will send a call notiﬁcation tone to the telephone in conversation.

 call notiﬁcation tone

If you want to answer, thus ending the conversation with the ﬁrst speaker:

• hang up;

 wait until the telephone

rings;

• pick up the handset to answer the new call.

+ 50 hidden pages

Bticino 335828 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual