Need an y help?
Please visit www.bt.com/business/help/mobilebroadband
BT Business Mobile Broadband
USB Modem User Guide
ZTE MF823
Xxx
1
Contents
Quick St art Set-up / W hat’s In Your Pa ck 3
Minimum System Requirements 4
Getting Started 5
Step 1: In sert the S IM into your US B Modem 5
Step 2: In sert the U SB Modem and i nstall th e BT Access Ma nager sof tware 5
Step 3: Co nnect to th e interne t 7
BT Access Manager 9
BT Acce ss Manager f or Mac 10
Using B T Business M obile Bro adband Abr oad 11
Contents
Your USB Mo dem 12
USB Modem indicator lights explained 12
Safety Information 13
Need an y help? Please visit: www.bt.com/business/ help/mobilebroadband
2
Quick Start Set-up
For mor e detaile d instruc tions, p lease see pa ge 5.
Inser t the SIM
1
card in to the
USB Modem.
Plug th e USB Modem
2
into yo ur PC.
What ’s In Your Pack
Your USB Mo dem box
inclu des your USB Mo dem
and user guide.
Quick S tart Set-u p / What’s In Your Pa ck
Inst all BT Acces s Manager
3
by foll owing the on- screen
instructions.
Conne ct to the in ternet.
4
3
Minimum System Requirements
To use the M F823, your co mputer mus t meet the fo llowing req uirement s:
Connectivity Spare U SB port, c ompatibl e with USB 2.0 Fu ll Speed
CPU 133 MHz or a bove, 500 MH z or above is rec ommended
Memory 256 MB R AM or more
Hard disk 500 MB o r more free sp ace
Operating system Microsoft® Vis ta, Windo ws 7, Windo ws 8 or Mac OS 10. 5 and above
Display Resol ution of 80 0×600 or a bove, 1024×768 is rec ommended
Minimum System Requirements
4
Getting Started
We know yo u’re keen to get s tarte d with BT Bus iness Mobi le Broadb and, so plea se follow th ese steps
in the e xact orde r shown belo w.
Step 1: In sert the S IM into your U SB Modem
To get st arted, yo u need to ins ert your SIM c ard into the U SB Modem.
Get ting Star ted
Remove cover by pulling
up and ba ck
Step 2: In sert the U SB Modem and i nstall th e BT Access M anager sof tware
You’ll ne ed to have your la ptop swit ched on bef ore you plug th e USB Modem in .
Inser t the SIM ca rd with
the BT l ogo facing u p
Repla ce the cover an d click
back into place
5
i. Inse rt the USB M odem into a US B port on you r laptop.
ii. Follow the on-screen instructions.
If you hav e AutoPlay d isabled
You may not b e automati cally prom pted to ins tall BT Acce ss Manage r. You must m anually lau nch
the ins taller. To do th is, go to Start > Computer an d double cli ck the BT icon ‘ CD Drive (D:) B T AM’.
Pleas e note that t he drive let ter (D:) may b e differ ent.
Get ting Star ted
What is B T Access Ma nager?
BT Acce ss Manage r allows you to c onnect you r laptop to th e Interne t using Ethe rnet, Wi- Fi,
inclu ding your BT Busin ess Hub, BT Wi-*a nd the BT Mobile Broadba nd network (4G , HSPA, 3G,
GPRS ). *Ethern et and Wi-F i connecti ons not avai lable on Mac.
6
Step 3: Co nnect to th e interne t
You have a cho ice of how to mak e this rs t connecti on to comple te the setup .
i. If you ’re in ran ge of a Wi-Fi ne twork, y ou can connec t using Wi- Fi.
Please note: Wi-Fi c onnecti ons not avail able on Mac.
ii. If you are o ut and about i n an area with a m obile sign al, you can con nect to the B T Mobile net work.
Eith er way it will on ly take a few mi nutes.
Connect using Wi-Fi (not available on Mac)
1. Make sure you’r e in range of a Wi -Fi signal. T his could be f rom
your BT Busines s Hub (or similar wir eless route r) or a BT Wi-
hots pot, for ex ample. If co nnectin g to a private W i-Fi signa l
ensur e the route r is switche d on and work ing. Make a not e of
the Wi reless Ne twork Name ( SSID) and W ireless K ey. This may
be foun d on your rout er.
2. Double cli ck the BT Access Manager icon on yo ur deskto p –
when the circular dashboard screen appears, click on the
central button to connect.
Get ting Star ted
7
Conne ct using th e BT Mobile n etwork
1. Make sure you’r e in an area whi ch has a mobile s ignal.
2. PC users: Double click the BT Ac cess Manag er icon on you r desktop. W hen BT Acce ss Manager s tart s
and ini tialises t he USB Modem , click on the M obile icon to est ablish a BT M obile conne ction.
If you hav e AutoPlay d isabled
Firs t go to Start > Computer and d ouble click t he BT icon ‘CD D rive (D:) BT A M’. Please no te that the
drive l etter (D: ) may be diff erent. Th en open BT Access Manager and co nnect, as a bove.
Please note: To manual ly force a conn ection to t he BT Mobile n etwork , click the sm all green Mob ile
icon an d select B T Mobile Dat a.
Mac users: Doubl e click the BT Access Manager ico n in the dock . When the das hboard scr een
Get ting Star ted
appea rs, make sur e the Defau lt Congu ration is BT M obile and cl ick Connect.
Need an y help?
Pleas e visit www.bt.com/ business/mobilebroadband for help and s upport u sing BT Busi ness
Mobile Broadband.
8
BT Access Manager
Launch the
help guide
Minimi ze BT Access
Manage r to the
System Tray
Switc h between
Norma l and
Expanded view
Close B T
Access Manager
Available
connection
type icons
Connect/
Disconnect
button
Netw ork
Connections
Usage L og Wi-Fi
Networks
Mobile
Broadband
SMS and
Support
Settings
Scrol l to
Sett ings and
Preferences
BT Acce ss Manage r
9
BT Access Manager for Mac
Connection
Make a conn ection
to the BT M obile
Statistic
Click to check
your usa ge
BT Acce ss Manage r for Mac
Signal
Strength
Connection
Status
10
Operation
Connection
Statistic
SMS
Phonebook
Device
Status
Tools
Diagnostics
Setup…
PIN Operations
SIM
Status
Help
BT Mobile
network
Phonebook
Click t o manage
Contact details
SMS
Click t o view
Your messages
Connect
Click t o connect an d
Discon nect to th e
BT Mobile network
Network
Speed
Using BT Business Mobile Broadband Abroad
Using abroad
You can us e BT Busines s Mobile Br oadband ab road. Plea se note that t he cost of da ta is signi cantly
highe r than in the UK . For furt her infor mation, vi sit www.bt.com/mobilebroadband.
Using BT Business Mobile Broadband Abroad
11
USB Modem indicator lights explained
Indicator is… this means…
Green The USB m odem has de tected a LTE n etwork
Green
Flashing
Blue The USB m odem has de tected a 3G /2G networ k
Xxx
Blue
Your USB Mo dem
Flashing
Red The USB m odem could n ot connec t to a networ k
Off The USB m odem is rem oved and not co nnected
12
The USB m odem is conn ected to th e LTE networ k
The USB m odem is conn ected to th e 3G/2G net work
Safety Information
Interference
• So me electr onic devic es are susce ptible to
electromagnetic interference transmitted by the
USB Mod em if inadeq uately shi elded, suc h as
electronic systems of vehicles.
• Do n ot place thi s device in the a rea over an air
bag or in t he air bag dep loyment ar ea. Store th e
devic e safely be fore drivi ng your vehic le.
• If n ecessar y please co nsult the de vice or vehic le
manufacturer before using the USB Modem.
Interference with Medical Equipment
• Swi tch off yo ur wirele ss device w hen reques ted
to do so in h ospital s, clinics o r health car e
facil ities. Th ese reques ts are des igned to
prevent possible interference with sensitive
medical equipment.
• Op eration of y our PC and USB M odem may
inter fere wit h persona l medical de vices such
as hear ing aids and p acemaker s.
• Pl ease alway s keep the USB M odem at leas t
20 cent imeters a way from such m edical dev ices
when th ey are in use.
• Po wer off the U SB Modem if ne cessar y.
• Co nsult a phys ician or the ma nufact urer of the
medic al device be fore using t he USB Modem .
Use in Explosive Environments
Be awar e of usage li mitation s when using a U SB
Modem i n places whe re there may b e explosi ve
gase s or explosi ve produc ts presen t. Such are as
inclu de but are not l imited to th e followin g:
• Pe trol sta tions and fu el depots .
Safety Information
13
• Co ntainer s/Vehicl es for stor ing or tran sportin g
fuel s or chemical p roduct s.
• Ar eas where t he air cont ains chemi cal
substances and particles (including granules,
dust , or metal po wder).
• Ar eas indica ted with “E xplosiv es” signs, e .g.
quarr ies where r adio signal s may inter fere with
blasting operations.
• Ar eas indica ted with “P ower off t wo way radios ”
or similar signs.
Safety Information
• Ar eas where yo u are instr ucted to s top the
engin e of a vehicle.
• If i n doubt do not u se the USB Mod em.
14
Safe ty of Child ren
• Sto re the USB Mo dem out of the r each of small
child ren, it is not i ntended to b e used as a toy a nd
may cau se injury i f used as such .
• Do n ot allow chil dren to use t he USB Modem
without guidance. Small and sharp components
of the wi reless de vice may caus e danger to
child ren or cause s uffoca tion if chil dren swall ow
the components.
Care o f your USB Mod em
• Pl ease use on ly origina l accessor ies or
acces sories tha t are author ized by the
manufacturer. Using any unauthorized
acces sories may a ffect yo ur USB Modem’s
performance, and violate related national
regulations regarding telecom terminals.
• Avo id using the U SB Modem nea r metallic
stru ctures o r faciliti es that can em it
elec tromagne t waves whic h may inter fere with
the reception of signals.
• Th e USB Modem is n ot waterpr oof, pleas e keep
it dr y, free from mo isture and s tore it in a co ol
place a nd away from su nlight.
• Do n ot use the USB M odem immed iately af ter
a sudde n tempera ture change . This can ca use
the for mation of co ndensat ion both ins ide and
outs ide the USB Mo dem, there fore do not u se it
until i t has time to ac climatiz e and dry.
• Trea t the USB Mode m careful ly. Do not
drop, b end, knock o r harshly t reat it to avo id
permanent damage.
• Do n ot attemp t to disass emble the US B Modem
as this w ill invalid ate your war ranty. The re are no
user s ervicea ble part s inside and on ly a quali ed
maintainer should undertake repair work.
In Airc raft
• Pl ease power o ff the USB Mo dem when onb oard
an airc raft. In o rder to prot ect the air craft s
commun ication an d navigati ons syst ems from
interference, it is forbidden to use the USB
Modem i n ight. On ly use the USB M odem
befo re take off w ith the cre w’s permis sion and
according to local safety regulations.
Environmental Protection
• Ob serve the l ocal regul ations re garding the
dispo sal of your pa ckaging ma terials , used
USB Mod em and acces sories, a nd use recy cling
facilities wherever possible.
Safety Information
15
WEEE Approval
• Th is USB Modem i s in complian ce with
the es sential re quiremen ts and othe r
relev ant provis ions of the Was te Elect rical
and Electronic Equipment Directive
2012/19/EC (WEEE Directive).
RoHS Approval
• Th is USB Modem i s in complian ce with the
rest rictio n of the use of ce rtain ha zardous
subs tances in el ectric al and elec tronic
Safety Information
equipment Directive 2002/95/EC (RoHS
Directive).
Obser vance of L aws and Regu lations
• Ob serve all a pplicabl e laws and reg ulations w hen
using y our USB Mode m. Respec t the privac y and
legal r ights of ot hers.
16
Emergency Calls
• Th is USB Modem f unction s through re ceiving
and transmitting radio signals, and the
conne ction can not be guara nteed in all
condi tions. In an e mergenc y, you should no t
rely s olely on the U SB Modem for e ssentia l
communications.
Speci c Absorp tion Rate ( SAR)
• Your U SB Modem is a ra dio transmi tter and
recei ver. It is desi gned not to exc eed the limi ts
for ex posure to ra dio waves rec ommended
by international guidelines. These guidelines
were de veloped by t he indepen dent scien tic
organ ization IC NIRP and inc lude safe ty margins
desig ned to assu re the prote ction of al l persons ,
regar dless of ag e and health .
• Th e guidelin es use a unit of m easureme nt known
as the Sp ecic Ab sorption R ate, or SAR . The SAR
limit f or wireles s devices i s 2.0 W/kg and the
highe st SAR valu e for this dev ice when tes ted
compl ied with thi s limit.
Body-worn Operation
• To ens ure complia nce with RF ex posure
guide lines the US B Modem mus t be used wit h a
minimu m of 1.5 cm sepa ration fr om the body.
Failur e to obser ve these ins tructi ons could re sult
in your R F exposure e xceeding t he relevan t
guideline limits.
CE Approval (European Union)
• Th e USB Modem is a pproved to b e used in the
membe r states o f the EU. The wi reless de vice is
in comp liance with t he essent ial requir ements
and oth er relevan t provisio ns of the Radi o
and Telecommunications Terminal Equipment
Directive 1999/5/EC (R&TTE Directive).
Safety Information
17
Ofces worldwide
The services described in this publication are subject to availability and may be modied from time to time.
Services and equipment are supplied subject to British Telecommunications plc’s respective standard conditions of contract.
Nothing in this publication forms any part of a contract.
BT and the ‘Connected World’ logo and ‘Bringing it all together’ are trade marks of British Telecommunications plc.
© British Telecommunications plc 2014.
Registered Ofce: 81 Newgate Street, London EC1A 7AJ.
Registered in England No. 1800000.
No part of this document may be reproduced or transmitted in any form or by any means
without prior written consent of British Telecommunications plc.
PHME: 61611
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