BT XH 2100 User Manual

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

User Guide

BT FREELANCE XH 2100

This equipment is not designed for making emergency telephone calls when the power fails. Alternative arrangements should be made for access to emergency services.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the UK.

YOU MUST

SUBSCRIBE TO YOUR

NETWORK PROVIDER’S

CALLER DISPLAY AND CALL WAITING

SERVICES BEFORE THESE FEATURES WILL

WORK. A QUARTERLY FEE IS PAYABLE

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

Please open this page for an ‘at a glance’ guide to your BT Freelance XH 2100

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

1

At a glance

Menu button

Use to access and select the options in the menu, see pages 4-5.

Handset

Internal button

To make internal calls between handsets registered to the base.

Phonebook button

Use to access the 50 names and numbers stored in the phonebook, see page 17.

Recall/Power button

For use with a switchboard/PBX and BT Calling Features, see page 35.

Also used to switch off the handset, see page 14.

Keypad

Talk button

Use to make, receive and end calls, see pages 14-15.

Secrecy button

During a call press to mute the call so your caller cannot hear you talk to someone close by, see page 16.

Also used as a delete, edit and exit button.

Volume buttons

Use to adjust the handset earpiece speech volume (see page 15) and handset and base ringer volume, see pages 20 and 23.

Also used to access the redial and calls list and scroll through the phonebook, menu options, redial and calls list.

Red light

To indicate that the phone is ringing or in use.

Pause/Redial

Press to redial one of the last five numbers dialled. Also, press to dial or store a pause in the stored number, see page 16.

Liquid Crystal Display

Display shows you incoming caller’s details, the name and/or number you have dialled, and the status of the handset.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

2

Explanation of the display icons

Icon Steady Flashing

EXT

External line in use Incoming call

INT

Internal call Internal call from another handset In calls list New call received in calls list 3 way conversation in progress

Batter y exhausted Batter y weak Batter y half-full Batter y full Phonebook Menu in use Handset linked to base station Out of range or searching for base station

EXT

INT

JOHN HS1

HS1

Displays the number of the handset at all times.

Charging light

Lights up red to indicate charging when the handset is on the base.

Power/In use light

Green light remains lit when there is power to the base and flashes when the line is in use.

Page button

Lets you page the handset. Also used to register the handset.

To personalise the name of your handset, see page 21.

Standby screen

Base

Page

Power/ In Use

DECT

Digital Clarity

BT Freelance XH 2100

Charging

EXT

INT

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

Key combination

*

enter the name enter

the telephone number

During a call, press the during a call until the required level is reached.

During a call, press to switch on and again to switch off.

enter handset number

– Press and release continuously to

scroll through.

– Press and release continuously to

scroll through.

HANDSET

RING VOL

to select volume

SETUP BASE VOL

to select volume

Quick Guide

Information for the handset settings

Function

Answer a call/End a call

Make a call

Redial a number

Store a number in the memory

Dial a number in the memory

Adjust the earpiece volume

Secrecy on/off

Transfer call to another handset

Three way conversation

Access to redial list

Access to calls list

Set handset ringer volume

Set base unit ringer volume

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

4

Menu Structure

Cont......

Phonebook

Setup

Add

Delete

Modifiy

Base Vol

Base Mel

Sel Base

Del H/S

PIN Code

Priority

Dial Mode

PABX

Default

Handset 1.....5

Vol Off

Melody 1.....5

Base 1.....4

Auto

PIN?

Off

On

Select

Pulse

Tone

Recall Recall 1

Recall 2

PBX1

PBX2

Pause

PIN?

Handset 1.....5

New PIN

Retype

Base

Handset 1.....5

PIN?

3 Sec

5 Sec

MENU STRUCTURE

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

5

Important. If you make a mistake you can return to the previous menu heading by pressing the ✘button. If you press and hold the

✘button at any time you will return to the standby screen. After 15 seconds if no buttons are pressed

the handset will automatically return to the standby screen.

Handset

Register

Beep

Ring Vol

Ear Vol

Int Mel

Ext Mel

Auto Ans

Name

Language

BS 1234

Keytone

Low Batt

Outrange

Volume 1.....5

Vol Off

Ear Vol 1.....5

Melody 1.....5

Off

On

English

Francais

Deutsch

Nederl

Italiano

Espanol

Portuges

Norsk

Dansk

Svenska

Suomi

PIN?

On or Off

MENU STRUCTURE

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

6

In this guide

At a glance

Handset 1 Display icons 2 Quick Guide 3 Menu structure 4

Introduction 7

Unpacking your

BT Freelance XH 2100 8 For your records 8 Safety information 9

Setting up 10

Plan the location 10

Using the telephone 14

Making and receiving calls 14 Call timer 14 Redial 16 Secrecy 16 Name and number

Phonebook 16 Paging handsets 19

Handset settings 20

Base settings 23

Caller Display and Call Waiting 26

Using Caller Display 26 Calls list 27 Call Waiting 28

Using BT Freelance XH 2100 additional handsets and bases 30

Help 32

General information 34

Guarantee 34 Technical information 35 Switchboard compatibility 35 Switchboard external line

access code 35

Recall 35

Index 37

Note

In this user guide, we’ve included helpful tips and useful notes. They

are shown in a white box like this.

Note

There is a detailed INDEX at the end of this guide, see page 37.

IN THIS GUIDE

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

7

Introduction

Your BT Freelance XH 2100 has been designed for ease of use and made to the high standards set by BT

Please read the instr uctions carefully before use and keep this user guide for future reference.

DECT

By purchasing the BT Freelance XH 2100 you now own a product which combines the advantages of cordless operation with the per for mance of a high quality corded telephone. It complies with the Digitally Enhanced Cordless Telecommunications (DECT) standard and offers unparalleled quality and features.

You can use up to 5 handsets with your BT Freelance XH 2100 base station without the need for additional wiring.

This user guide applies to both single and multiple handset packs. The internal call functions described in this guide apply only to BT Freelance XH 2100 base stations with more than one handset connected.

Important

If you wear a hearing aid, please note that the BT Freelance XH 2100 works by sending radio signals between the base station and the handset. These signals may inter fere with some hearing aids, causing a humming noise.

INTRODUCTION

HANDSET 1

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DECT

Digital Clarity

BT Freelance XH 2100

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

8

Unpacking your BT Freelance XH 2100

For your records

Date of purchase:

Place of purchase:

Serial number:

For guarantee purposes proof of purchase is required so please keep your receipt.

If you change your PIN, keep a record of the new number here: (original setting 0000)

See page 24 for more information.

INTRODUCTION

If anything is missing, please contact your place of purchase immediately.

One BT Freelance XH 2100 base station

One BT Freelance XH 2100 handset

2 x AAA rechargeable batteries (Ni-MH)

One batter y cover

One power supply for base station (Item code: 872260)

One telephone line cord

In addition, if you have purchased a BT Freelance XH 2100 with multiple handsets you will receive the following for each handset:

BT Freelance XH 2100 handset. BT Freelance XH 2100 charger. 2 x AAA rechargeable batteries (

NiMH).

One power supply for the charger (item code 003313)

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Page

DECT

Digital Clarity

Power/ In Use

Charging

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

9

INTRODUCTION

General

Only use the power supply included with the product. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone. The item number for the power supply used with the base station is 872260.

If you have purchased a multiple pack, the item number for the power supply used with the charger is 003313.

Only use the approved rechargeable batteries supplied. Spare rechargeable batteries are available from the Freelance Helpline 0870 605 8047.

Do not open the handset or base station. This could expose you to high voltages or other risks. Contact the Helpline for all repairs.

Radio signals transmitted between the handset and base may cause interfer ence to hearing aids.

It is recommended that advice from a qualified expert be sought befor e using this product in the vicinity of emergency/ intensive care medical equipment.

It is recommended that if you have a pacemaker fitted you check with a medical expert befor e using this product.

Your product may interfere with other electrical equipment, e.g. TV and radio sets, clock/alarms and computers if placed too close. It is recommended that you place your product at least one metre away from such appliances to minimise

any risk of interfer ence. Never dispose of the batteries in a fire.

There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base station with a damp (not wet) cloth, or an antistatic wipe. Never use household polish as this will damage the product. Never use a dr y cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight. The product may heat up when the

batteries are being recharged. This is normal. However, we recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres, or place it in locations preventing the free flow of air over its sur faces.

Do not submerge any part of your product in water and do not use it in damp conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance that your phone could be damaged by an electrical storm. We recommend that you unplug the power and telephone line cord for the duration of the storm.

Safety information

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

10

1 Connect the power supply to

the base

Plan the location

Position your BT Freelance XH 2100 within 2 metres of a power socket and phone socket other wise extension cables will be required.

Make sure it is at least 2-3 metres away from other electrical products to avoid inter ference.

Do not place your BT Freelance XH 2100 product in the bathroom or other humid areas.

Setting up

Follow these steps to set up your BT Freelance XH 2100 ready for use

Plug the power adaptor into the mains power socket and switch on. The green Power/In Use light comes on.

Note

The base station must be plugged into the mains power socket at all times.

Note

The BT Freelance XH 2100 has a range of 300m outdoors when there is a clear line of sight between the base and the handset. When there is no clear line of sight between the handset and the base, e.g. the base is indoors and the handset is either indoors or outdoors, the range could be reduced to 50m. Thick stone walls will severely af fect the range.

SETTING UP

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

11

Before you use your BT Freelance XH 2100 for the first time, it is important to have the handset batteries fully charged. The batteries need to charge continuously for at least 16 hours to reach full charge.

Place the handset on the base. The red charging light will come on. The handset comes pre-registered to the base station as HANDSET HS1. This is shown on the display. The icon and the batter y icon ar e shown on the display. Once the handset is fully charged, the display shows a full batter y symbol.

3 Charge the handset batteries

for at least 16 hours

2 Install the rechargeable

batteries in the handset

Battery low warning

If the handset battery symbol is empty and flashing, and you hear a warning beep every minute, you will need to recharge your handset before you can use it.

The handset uses two rechargeable Nickel Metal Hydride (Ni-MH) AAA batteries which are supplied. Take care to inser t the batteries as shown and then fit the batter y cover (the batter y cover may be found in the packaging with the batteries).

SETTING UP

Please note that the red charging light will remain on even when the batteries are fully charged.

BATTERY LEVELS

WEAK HALF-FULL FULL

Note

The symbol on your handset display indicates when you are in range of the base station. If the symbol flashes and you hear a warning beep, you are out of range and will need to move closer to the base station.

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

12

Battery performance

Under no circumstances should non-rechargeable batteries be used. Only use the approved batteries, type: rechargeable Nickel Metal Hydride (Ni-MH); size AAA; capacity 550mAh 1.2v. Using unapproved batteries will invalidate your guarantee and may damage the telephone.

To keep your batteries in the best condition, leave the handset of f the base station for a few hours at a time. (after the intial 16 hour charge).

Please note, however, that new Nickel Metal Hydride (Ni-MH) batteries do not reach their full capacity until they have been in normal use for several days.

Fully discharging the batteries at least once a week will help them last as long as possible. However, the charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from the BT Freelance Helpline 0870 605 8047.

Note: Under ideal conditions, the handset batteries should give about 14 hours talktime or 350 hours standby on a single charge. Optimum times for talk and standby are only achieved when the handset batteries are fully charged.

SETTING UP

For BT Freelance XH 2100 multiple pack owners only:

Plug the mains power adaptor into the power socket on the underside of the charger(s) and connect the other end to the mains power.

Inser t the 2 x AAA rechargeable batteries supplied. Take care to inser t the batteries as shown on page 11 and then fit the batter y cover.

The display will show the handset number, e.g. HANDSET HS2, to show it is registered to the base.

Place the handset(s) on the charger(s). The red charging light will come on. Leave the handset to charge continuously for at least 16 hours.

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

13

SETTING UP

5 Connect the telephone line cord

Note

It is recommended that you do not connect the telephone line cord to the phone socket until your handset is fully charged. This will prevent the risk of the batteries discharging during a conversation, which could cause you to lose a call.

4 Connect the telephone line

cord to the BT Freelance XH 2100 base station

Your BT Freelance XH 2100

is now ready for use.

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

14

USING YOUR PHONE

Using the telephone

Call timer

Making and receiving calls

To make an external call

Press the TALK button. You will hear the dial tone and the display will show the

EXT

symbol. Enter the number you want.

The number is dialled automatically.

To switch the handset on and off

Press and hold the POWER button to switch the handset off or on.

Preparatory dialling

Preparatory dialling allows you to enter the number before pressing the TALK button. This enables you to correct any mistakes befor e you actually make the call.

Enter the number to be dialled.

The number is shown in the display.

(If you make a mistake, press the

✘ button to delete the

incorrect digit). When you have entered the

number correctly, press the TALK button to dial the number.

Your handset will automatically time the duration of all external calls.

The handset display shows the call duration both during your call and for a few seconds after it is complete.

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To exit and return to the previous menu at any time, press the button. If you press and hold the button you will return to the

standby screen.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

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USING YOUR PHONE

During a call:

You can adjust the earpiece volume. There are 5 levels to choose from.

Press the UP or DOWN button until you reach the required level. This will be shown on the display. eg: EAR VOL 3.

In standby mode:

Press the  button. Press the DOWN button until

HANDSET is displayed. Press the  button. Press the DOWN button until

EAR VOL is displayed. Press the  button. Press the UP or DOWN

button until you reach the required level.

Press the  button to confir m the selected level.

Press and hold the

✘ button to

return to the standby scr een.

To receive a call

When the phone rings the display will show CALL and the EXT symbol will flash.

If you have subscribed to a Caller Display Ser vice, the number (and name if stored in the phonebook) will be displayed.

Press the TALK button.

Or

If the handset is on the base, simply lift it up and speak.

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To adjust the speech volume during a call

To end a call

Press the TALK button.

Or

Place the handset back on the base.

Note

You can switch the Auto-Talk feature on or of f. Please see page 21

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

16

USING YOUR PHONE

You can redial up to 5 of the last numbers called. They are stored in the redial list. If you have stored a name to go with a number in the phonebook, the name will be displayed instead. See

“Name and number Phonebook”, opposite.

Redial

When on a call you can talk to someone in the same room, without your caller hearing.

Secrecy

To switch secrecy on / off

During a call, press the

✘

button. The display will show MUTE. Your caller cannot hear you.

Press the

✘ button again to

resume your call.

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Dial from the redial list

Press the REDIAL button to enter the redial list.

Press the UP or DOWN button to scroll through the list.

Press the TALK button when the number (or name) you want to call is displayed. The number is dialled automatically.

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Press the  button to enter the menu.

The display will show PHONEBK, press the  button.

The display will show ADD, press the  button.

The display shows NAME? Enter the name using the

letters on the keypad. Names can be no longer than 8 characters.

Entering names:

Use the keypad letters to enter names, e.g. if you wish to store the name TOM:

To enter the letter T, press the 8 button once.

To enter O, press the 6 button three times and wait for the cursor to move across.

You can store up to 50 of your most frequently used names and numbers in the Phonebook. Stored numbers can be no longer than 20 digits and a maximum of 8 characters can be stored.

To store a name and number in the Phonebook

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

17

USING YOUR PHONE

To enter a pause in a stored number

You may want to enter a pause when storing international numbers, charge card numbers or if you connect your telephone to a switchboard. (For more information on switchboard use see page 35.)

When storing the number, press and hold the UP button, until a P is displayed, at the point where you want to enter the pause.

You may enter as many pauses as required.

To enter M, press the 6 button once.

If you enter a digit incorrectly, press the

✘ button to delete it.

Press  to confirm the name. You will hear a confirmation beep.

The display shows NUMBER? Enter the telephone number

you want to store. Press the  button. You will

hear a confirmation beep. Alternatively, press the 

button to continue storing entries in the phonebook.

Press and hold the

✘ button to

return to the standby scr een.

Note

Press the 1 button once to insert a space, press twice for a - (hyphen), press 3 times for the number 1.

Note

If you subscribe to a Caller Display Service (see page 26) and want directory names to be displayed when a call is received from one of your directory numbers, you must ensure that you always enter the full telephone number, including the national code.

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To dial a name and number from the Phonebook

Press the PHONEBOOK button to enter the phonebook.

Use the UP or DOWN button to scroll through.

Or

Enter the first letter of the name you want, e.g. for Tom, press the 8 button to search for names beginning with T.

Press the TALK button to dial the number of the name displayed. The number is dialled automatically.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

18

USING YOUR PHONE

To delete a Phonebook entry

Press the  button to enter the menu.

The display will show PHONEBK, press the  button.

Use the DOWN button to scroll to DELETE and pr ess the  button.

Use the UP and DOWN buttons to scroll through to the entr y you want to delete.

When you have found the name to delete, press the  button.

The number will be displayed, press the  button.

The display will show CONFIRM?, press the  button.

You will hear a confirmation beep. The number is now deleted.

Press and hold the

✘ button to

return to the standby scr een.

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To edit an entry in the Phonebook

Press the  button to enter the menu.

The display will show PHONEBK, press the  button.

Use the DOWN button to scroll to MODIFY and pr ess the  button.

Use the UP or DOWN button to find the name you want to edit.

Press the  button. Use the UP or DOWN button to

move through the name and press

✘ button to delete

unwanted letters. You can enter new letters as shown in ‘Entering names’ on page 16.

Press  to store the new name. You will hear a confirmation beep.

The number will be displayed. Use the

✘ button to delete

unwanted digits and re-enter the correct ones.

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Press the  button to store the new number. You will hear a confirmation beep.

Press and hold the

✘ button to

return to the standby scr een.

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Note

You can scroll in either direction to search through the list.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

19

USING YOUR PHONE

To page a handset from the base

Press the PAGE button on the base.

The handset(s) will ring. The display will show INT 8 8 8 8 flashing.

To stop paging, press the PAGE button again.

Or

To stop paging, press any button on the handset.

If you do not stop the paging, the base will time out and stop ringing after 30 seconds.

Paging handsets

You can page your handset(s) from the base station to aler t a handset user that they are wanted or to locate a missing handset.

Note

Paging calls cannot be answered by a handset.

Page

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

20

HANDSET SETTINGS

Handset settings

To adjust the handset ringer volume

There are 5 levels to choose from (1-5), or you can turn the ringer of f altogether.

Press the  button to enter the menu.

Use the DOWN button to scroll to HANDSET and pr ess the  button.

Use the DOWN button to scroll to RING VOL and press the  button.

You will hear the curr ent volume setting and it will be shown on the display.

Use the UP or DOWN button to select the required volume (VOLUME 1-5 or VOL OFF). You will hear a sample ring.

Press the  button to confirm the new setting. You will hear a confirmation tone.

Press and hold the

✘ button to

return to the standby scr een.

To switch keypad beeps on and off

Press the  button to enter the menu.

Use the DOWN button to scroll to HANDSET and pr ess the  button.

The display will show BEEP, press the  button.

The display will show KEYTONE, press the  button.

Use the UP or DOWN button to select either ON or OFF.

Press the  button. You will hear a confirmation beep.

Press and hold the

✘ button to

return to the standby scr een.

Important

Press and hold the ✘ button at any time to exit the menu and return to the standby screen.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

21

HANDSET SETTINGS

To set the external or internal ringer melody

There are 5 melodies to choose from and you have the option to choose a dif ferent melody for external and internal calls. (Internal calls for when you have more than one handset).

Press the  button to enter the menu.

Use the DOWN button to scroll to HANDSET and pr ess the  button.

Use the DOWN button to scroll to either INT MEL or

EXT MEL.

Press the  button. You will hear the curr ent

melody setting and it will be shown on the display. e.g. MELODY 4.

Use the UP or DOWN button to select the required melody. You will hear a sample melody.

Press the  button to confirm the new melody. You will hear a confirmation tone.

Press and hold the

✘ button to

return to the standby scr een.

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To switch auto-talk on/off

When the handset is on the base or the charging unit you can answer the call by picking it up from the base. This will automatically answer the call without having to press the TALK button.

Press the  button. Use the DOWN button to

scroll to HANDSET and pr ess the  button.

Use the DOWN button to scroll to AUTO ANS.

Press the  button. Use the UP or DOWN button

to turn ON or OFF. Press the  button to

confirm. Press and hold the

✘ button to

return to the standby scr een.

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To name a handset

The handset name is pre-set as HANDSET, however, you can personalise each handset by giving it a name. A maximum of 8 characters can be stored.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

22

HANDSET SETTINGS

To set the handset language

If you wish, you can change the language used on the handset display. You can choose from English, Francais, Deutsch, Nederl, Italiano, Espanol, Por tuges, Norsk, Dansk, Svenska and Suomi.

Press the  button to enter the menu.

Use the DOWN button to scroll to HANDSET and pr ess the  button.

Use the DOWN button to scroll to NAME and pr ess the  button.

Press the

✘ button to delete

the name already set. Enter the name you want using

the keypad and press the  button. You can use the UP and DOWN button to scroll through the name and corr ect any mistakes by pressing the

✘ button.

You will hear a confirmation beep.

Press and hold the

✘ button to

return to the standby scr een.

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Use the DOWN button to scroll to HANDSET and pr ess the  button.

Use the DOWN button to scroll to LANGUAGE and pr ess the  button.

Use the UP or DOWN button to scroll through the language options.

Press the  button to confirm your choice. You will hear a confirmation beep.

Press and hold the

✘ button to

return to the standby scr een.

To default back to the English language follow:

Press the MENU button. Press the DOWN button twice. Press the MENU button. Press the DOWN button seven

times. Press the MENU button. Press the UP or DOWN button

until ENGLISH is displayed. Press the MENU button once.

Note

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

23

BASE SETTINGS

To adjust the base ringer volume

There are 6 levels to choose from (off-5), or you can turn the ringer of f altogether.

Press the  button to enter the menu.

Use the DOWN button to scroll to SETUP and pr ess the  button.

The display will show BASE VOL. Press the  button.

Use the UP or DOWN button to select the required volume (VOLUME 1-5 or VOL OFF). You will hear a sample ring.

Press the  button to confirm the new setting. You will hear a confirmation beep.

Press and hold the

✘ button to

return to the standby scr een.

Base settings

To adjust the base ringer melody

There are 5 melodies to choose from (1-5)

Press the  button to enter the menu.

Use the DOWN button to scroll to SETUP and pr ess the  button.

Use the DOWN button to scroll to BASE MEL and press the  button.

Use the UP or DOWN button to select the required melody (MELODY 1-5). You will hear a sample melody.

Press the  button to confirm the new setting. You will hear a confirmation beep.

Press and hold the

✘ button to

return to the standby scr een.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

24

BASE SETTINGS

To select a base station

If a handset is registered to more than one base station, you can select which base your handset will use.

For more information on registering your handset to another base, see page 30.

Press the  button to enter the menu.

Use the DOWN button to scroll to SETUP and pr ess the  button.

Use the DOWN button to scroll to SEL BASE and press the  button.

Use the UP or DOWN button to select the base you want (BASE 1-4 or AUTO).

Press the  button. You will hear a confirmation beep.

Press and hold the

✘ button to

return to the standby scr een.

If you change the base station PIN, keep a record of the new number by writing it in the space provided on page 8. You will need to use your base station PIN for registering handsets and for some other optional settings.

Press the  button to enter the menu.

Use the DOWN button to scroll to SETUP and pr ess the  button.

Use the DOWN button to scroll to PIN CODE and press the  button.

The display will show PIN? Enter your 4-digit PIN

(original setting OOOO). Press the  button. The display will show NEW PIN. Enter your new 4-digit PIN. Press the  button. The display will show RETYPE. Re-enter your new 4-digit PIN. Press the  button. You will

hear a confirmation beep. Press and hold the

✘ button to

return to the standby scr een.

To change the base station PIN code

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

25

BASE SETTINGS

The default settings are:

Earpiece volume 3 Handset ringer volume 5 Base ringer volume 3 Handset & Base melody 1 PIN code 0000 Handset name HANDSET Handset language ENGLISH Button beeps ON Batter y low indicator beeps ON Out of range warning beeps ON Auto answer ON Dialling mode TONE Pause after

picking up line / dial-out code 3 seconds

Phonebook Empty Redial list Empty Calls list Empty

To default/reset the handset and base to their original/default factory settings

Please note that if you reset your BT Freelance XH 2100 the Phonebook, Redial and Calls list will be deleted.

Press the  button to enter the menu.

Use the DOWN button to scroll to SETUP and pr ess the  button.

Use the DOWN button to scroll to DEFAULT and pr ess the  button.

The display will show PIN? Enter the base PIN (original

setting OOOO) Press the  button. You will hear a confirmation

tone at the base and handset. The handset display will flash BASE 1 and then HANDSET 1.

Your BT Freelance XH 2100 is now reset to the factory settings.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

26

CALLER DISPLAY

Using Caller Display

If you subscribe to a Caller Display Ser vice you can see your caller’s number (provided it is not withheld) on your handset display, as well as the time and date of their call. If you have your caller’s name and number stored in your handset phonebook, you will see the name of your caller displayed instead of the number.

Please ensure that you have stored the full telephone number, including the area code, otherwise the name will not match the number stored in the phonebook.

Whether you take a call or not, the caller’s details are stored in the Calls list. You can display, scroll through and dial numbers on the list and copy them into the phonebook.

Caller information not available

With some incoming calls the telephone number of the caller is not available and cannot therefore be displayed.

In this case, your BT Freelance XH 2100 provides you with some explanatory information about the type of call received. This will b e one of the following.

UNAVAILA

The number is unavailable.

WITHHELD

The caller has withheld their number.

RINGBACK

Ringback call.

OPERATOR

The call has been made via the operator.

PAYPHONE

The caller is ringing from a payphone.

INTERNAT

International call.

Important

To use Caller Display or Call Waiting you must first subscribe to your network provider’s Caller Display or Call Waiting Service. A quar terly fee is payable.

For more information on BT’s Calling Features, call BT free on 0800 800 150.

Caller Display and Call Waiting

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

27

CALLER DISPLAY

Press the DOWN button to enter the Calls list.

Use the UP or DOWN button to scroll to the number you want to store in the phonebook.

Press the  button. The display shows the date and

time of the call. Press the  button again, the

display shows ADD. Press the  button, the display

shows NAME?. Press keypad buttons to enter

name as described before under the “Entering names” section.

To dial a number from the Calls list

Press the DOWN button to enter the Calls list.

Use the UP or DOWN button to scroll to the number you want to dial.

Press the TALK button. The number will be dialled automatically.

To store a number from the Calls list into the Phonebook

To enter and view the Calls list

Press the DOWN button to enter the Calls list. The symbol is displayed.

Use the UP or DOWN button to scroll backwards and forwards through the Calls list.

If the ‘name’ of your caller has been stored in the phonebook, this will be displayed. Press the  button and the number will be displayed.

Press the  button and the time and date of the call will be displayed.

Keep pressing the ✘ button to return to the Calls list entry.

Note

Press and hold the ✘ button to return to the standby screen.

Calls list

The Calls list contains the telephone numbers of your last 20 callers.

New calls in the Calls list are indicated by the flashing symbol on the display.

If a call is received when the Calls list is full then the oldest entr y will be deleted automatically.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

28

CALLER DISPLAY

To delete all numbers from the Calls list

Press the DOWN button to enter the Calls list.

Press the

✘ button. The

display will show DEL ALL. Press the  button. The display

will show EMPTY for 2 seconds.

To delete a number from the Calls list

Press the DOWN button to enter the Calls list.

Use the UP or DOWN button to scroll to the number you want to delete.

Press the  button twice, ADD will be displayed.

Use the UP or DOWN button to scroll to DELETE? and press the  button.

The number is deleted from the Calls list.

*Call Waiting

If an incoming call arrives while you are already engaged on a telephone call, you will hear a soft beep ever y 5 seconds (this beep is not audible to the person you are speaking to). The second caller’s number (and name if stored in the directory) will appear on the handset display.

Instead of the engaged tone, the second caller will hear an announcement to hold on as you are aware that there is a second call.

*You must subscribe to your network provider’s

Call Waiting Service before this feature will work. A quarterly fee is payable.

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Important

Once stored in the phonebook the number will be deleted from the Calls list.

Note

You can enter names up to 8 characters long. If necessar y, you can edit the entry, when the entry is cor rect, press the  button. The number is now stored in the phonebook.

Press the  button. The name and number are

now stored in the phonebook.

To accept a Call Waiting call

If you hear the tone that tells you there is another caller, whilst you are on a call:

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

29

CALLER DISPLAY

Press the Recall button. The first caller will be put on hold and you can now speak to your second caller.

To return to the first caller press the Recall button again.

If you wish to disconnect the first call press the TALK button after speaking to the first caller.

The handset will then ring. Press the TALK button again and continue with the second caller.

Note

You can switch back and forth between the two calls without disconnecting either if you wish.

Note

The second caller will only be charged for their call from the moment you answer and not while they are waiting for your

initial contact.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

30

ADDITIONAL

Up to 5 handsets can be registered and operated from any one BT Freelance XH 2100 base. This allows you to make internal calls between two handsets while a third is making an external call.

Each handset can be registered to up to 4 bases.

Each additional handset you purchase must be registered to the base.

If you have purchased a multiple pack the handsets are already pre-registered to the base supplied (Base 1).

Using BT Freelance XH 2100 additional handsets and bases

Note

Remember to charge the battery pack of new handsets for at least 16 hours before use.

If the display shows NOT REG and the symbol is flashing, your handset is not yet registered with

the base.

At the base:

Press and hold the base PAGE button for at least 10 seconds, until you hear the validation tone (two beeps), then release the button.

At the handset:

Press the  button to enter the menu.

Use the DOWN button to scroll to REGISTER and pr ess the  button.

The display will show BS 1 2 3 4. (The numbers that are flashing indicate

To register a BT Freelance XH 2100 handset to another base

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DECT

Digital Clarity

BT Freelance XH 2100

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

31

ADDITIONAL

To de-register a BT Freelance XH 2100 handset from the base

Press the  button to enter the menu.

Use the DOWN button to scroll to SETUP and pr ess the  button.

Use the DOWN button to scroll to DEL HS and press the  button.

The display will show PIN? Enter your 4-digit PIN. Press the  button. Use the UP or DOWN button

to select the handset you want to de-register (HANDSET 1-5).

Press the  button. Display shows CONFIRM?.

Press . You will hear a confirmation beep.

Once de-registered, the handset will display NOT REG.

Note

Handsets can only be de-registered

via another handset.

Note

Your 4 digit PIN number is 0000 unless you have previously allocated a new PIN number as explained on page 24.

Note

If the handset does not locate the base, the handset will return to the previous menu. Try to register again by using a dif ferent available base number. Ensure that you are in close vicinity of

the base).

other bases that the handset is already registered to).

Enter the base number (BS 1-4) that you want to register the handset to.

Enter your 4-digit PIN (original factor y setting OOOO) and press the  button.

The display will show SEARCH 1, 2, 3, 4 and the

symbol will flash as the handset tries to locate the base. When the handset locates the base, the handset will be automatically selected and shown on the display.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

32

HELP

Help

Do not immerse the batteries in water or throw into a fire, or dispose of with ordinary domestic refuse.

BT accepts no responsibility for damage caused to your BT Freelance handset by using any other type of batteries.

No display appears.

The batteries may be flat or dead. Recharge or replace the batteries.

The handset may be switched of f.

No dial tone.

Is the telephone line cord plugged into the phone socket?

Check that: The base station is connected to the mains power and switched on.

You cannot link up with the base station.

Is the display flashing ? The mains power cable may not be

connected at the base or switched on. Are you in range of the base station? The batteries could be low or flat. If using more than one base station,

check that you are connected to the correct base. See page 24.

Replacing the handset batteries.

After a time, you may find that the handset batteries are r unning out of charge more quickly. This is a standard sign of wear and the batteries will need replacing.

For spare 2 x AAA rechargeable batteries please contact the BT Freelance XH 2100 Helpline

0870 605 8047.

Replacing the batteries

In the event that you should need to change or replace the batteries: Remove the battery compartment cover and take out the batteries. Inser t new 2 x AAA re-chargeable batteries and replace the battery compar tment cover.

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

33

HELP

Are you using the corr ect power adaptor?

BT Freelance XH 2100 base station power supply is Item Code 872260.

BT Freelance XH 2100 charger power supply is item code 003313 (multiple pack users only).

Cannot adjust an option in the base station.

Is someone else making changes via another handset?

Have you pressed the  button to confirm your selection?

BT accessories and replacement items

For a full range of accessories and replacement items for BT products please call 0870 240 5522, or visit:

Handset does not ring.

The ringer volume may be switched to of f. To adjust the ringer volume on the handset. See page 20.

Check that: The base station is plugged into the phone socket.

Check that: The base station is plugged into the mains power and switched on.

Buzzing noise on my radio, TV, computer or hearing aid.

Sometimes, your BT Freelance XH 2100 can inter fere with other electrical equipment if it is placed too close.

It is recommended that you place your BT Freelance XH 2100 and other BT Freelance/DECT GAP compatible handsets at least 2-3 metres away from such appliances to avoid any risk of inter ference.

The charger does not appear to be working.

Check that: The power adaptor is properly plugged into the charger.

Check that: Your handset has slotted correctly into the charger.

Check that: The batteries are correctly fitted into the handset.

Check that: The base is plugged in to a working socket and that the socket is switched on.

Customer Helpline

If you are still experiencing dif ficulty, call the BT Freelance XH 2100

Helpline on 0870 605 8047.

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

34

GENERAL INFORMATION

General information

Your BT Freelance XH 2100 is guaranteed for a period of 12 months from the date of purchase.

Subject to the terms listed below the guarantee will provide for the repair of, or at BT’s or its agent’s discretion, the option to replace the BT Freelance XH 2100, or any component thereof, (other than the batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

The conditions of this guarantee are:

•The guarantee shall only apply to defects that occur within the 12 month guarantee period.

•Proof of purchase is pr ovided.

•The equipment is returned to BT or its agent as instructed.

•This guarantee does not cover the battery pack and any faults or defects caused by accidents, misuse, fair wear and tear, neglect, storm damage, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

•This guarantee does not affect your statutor y rights.

Within the 12 month guarantee period:

If you experience dif ficulty using the product, prior to returning your product, please read the Help section beginning on page 32, or contact the BT Freelance XH 2100 Helpline for assistance:

Helpline 0870 605 8047, 9am to

5.30pm Monday to Friday and

9.30am to 2.30pm on Saturdays. In the unlikely event of a defect

occurring, please follow the Helpline’s instructions for r eplacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We recommend that you contact BT’s approved repair agent, TecLogic on 01672 564444 or a local qualified repairer.

Instructions for returning the product:

If the Helpline is unable to remedy your problem they will ask you to return the pr oduct. Where possible, pack the product in its original packaging. Please remember to include all par ts, including line cords, power supply units, and the original

Guarantee

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

35

GENERAL INFORMATION

How many telephones can you have?

All items of telephone equipment have a Ringer Equivalence Number (REN), which is used to calculate the number of items which may be connected to any one telephone line. Your BT Freelance XH 2100 has a REN of 1. A total REN of 4 is allowed, if the total REN of 4 is exceeded, the telephones may not ring.

With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

Only use approved power supply, item code 872260 for base station.

Only use approved power supply, item code 003313 for charger (only applicable if you have purchased a multiple pack).

Use only approved (Ni-MH) rechargeable batteries.

You may need to enter an access code (e.g. 9) in order to get an outside line. So that the switchboard has time to pick up an outside line, you may also need to add a Pause after the access code.

Technical information

Switchboard external line access code

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards, which suppor t tone dialling and timed break recall. If in doubt please consult your ser vice pr ovider.

Switchboard compatibility

Recall

batteries. (Please note that we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the Post Of fice.

To use the recall button

This is used when connected to cer tain switchboards and for some BT Calling Features or those ser vices available via your network provider.

To set the dialling mode

Press the  button to enter the menu.

Use the DOWN button to scroll to SETUP and pr ess the  button.

Use the DOWN button to scroll to DIALMODE and pr ess the  button.

Use the UP or DOWN button to select either TONE or PULSE.

Press the  button. You will hear a confirmation beep.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

36

GENERAL INFORMATION

To automatically insert a pause after an access code

Press the  button.

You can also adjust the length of the pause to be inser ted. There are two options available, 3 or 5 seconds to be set to suit the switchboard:

Press the  button. Use the DOWN button to

scroll to SETUP. Press the  button. Use the DOWN button to

scroll to PABX. Press the  button. Use the DOWN button to

scroll to PAUSE. Display shows 3 SEC. Use the DOWN button to

scroll to 5 SEC. Press the  button. You will

hear a confirmation tone.

With some switchboards it may be helpful to dial a pause after entering the switchboard access code, e.g. 9, 11 etc. to enable you to get an outside line.

This feature automatically inser ts a pause between the access code and the telephone number that you have entered in the Phonebook. However for this feature to work you must still enter the access code at the front of the telephone number when storing in the Phonebook.

Press the  button to enter the menu.

Use the DOWN button to scroll to SETUP.

Press the  button. Use the DOWN button to

scroll to PABX. Press the  button. Use the DOWN button to

scroll to PBX 1. Press the  button.

Display shows PIN?. Enter PIN number.

Press the  button. Enter the access code.

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BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

37

INDEX

Index

Additional handsets 30

Auto talk on/of f 21

Base ringer volume 23

Base settings

default/reset 25 diagram 2 melody 23 PIN number 24 ringer volume 23 select which base station 24

Batteries

charging 11 install 11 low warning 11 performance 12 replacing 32

Button beeps on/of f 20

Caller Display 26

Calls

end 15 make 14 preparatory dialling 14 receive 15 redial 16 secrecy 16

Calls list 27

delete 28 delete all 28 dial number 27 enter 27 store in phonebook 27 view 27

Call timer 14 Call Waiting 28 Cleaning 9

Delete

calls list 28

phonebook numbers 18 De-register 31 Dialling mode 35 Display icons 2

Earpiece volume 15

End a call 15

Guarantee 34 Handset settings

default/reset 25

keypad beeps on/of f 20

language setting 22

name handset 21

on/off 14

register to another base 30

ringer melody 21

ringer volume 20 Help 32 Helpline 34

Keypad

beeps on/of f 20

Language 22

Location of product 10

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

38

INDEX

Make a call 14

Melody

base 23 handset 21

Menu structur e 4

Name a handset 21 On/off

auto-talk 21 handset 14 keypad beeps 20 secrecy 16

Pause – inser t 17, 36

Paging handsets 19 Phonebook 16

delete 18 dial 17 edit 18 enter a pause 17

store 16 PIN base 24 Power supply 10 Preparatory dialling 14 Pulse dialling 35

Quick guide – handset settings 3 Recall 35

Receive a call 15 Redial 16 Register handset to another base 30 REN (Ringer Equivalence Number) 35 Reset handset/base 25

Returning your BT Freelance XH 2100 34

Ringer melody

base 23 handset 21

Ringer volume

base 23 handset 20

Safety information 9

Secrecy 16 Setting up 10 Speech volume 15 Storing a number 16 Switchboard access code 35 Switchboard compatibility 35

Technical information 35

Telephone line cord 13 Tone dialling 35

Unpacking 8 Volume

base ringer 23 earpiece 15 handset ringer 20

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

39

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999/5/EC.

Declaration of Conformance. Hereby, Suncorp Technologies,

declares that this BT Freelance XH 2100 is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC.

The Declaration of Conformance for the BT Freelance XH 2100 is published on the web site http://www.suncorptech.com/bt

BT Freelance XH 2100 user guide ~ 2nd Edition ~ 18th March ’04 ~ 6012

Visit us at www.bt.com

Ofﬁces worldwide

The telecommunications services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

© British Telecommunications plc 2004. Registered Ofﬁce: 81 Newgate Street, London EC1A 7AJ. Registered in England No. 1800000. BT Freelance XH 2100 (03/04) 2 Designed and produced by The Art & Design Partnership Ltd. Printed in China