
Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397
User Guide
BT FREELANCE XA 3000

Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397
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Explanation of the display icons
Icon Steady Flashing
EXT
External line in use Incoming call
INT
Internal call Internal call from another handset
In calls list New call received in calls list
3 way conversation in progress
Batter y exhausted
Batter y weak
Batter y half-full
Batter y full
Phonebook
Menu in use
Handset linked to base station Out of range or searching for base station
In handsfree mode
Answering machine is switched on
HS1
Displays the number of
the handset at all times.
To personalise the
name of your handset,
see page 26.
Standby screen
EXT
INT
EXT
INT

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Key combination
*
*
enter the name enter the
telephone number
During a call, press the during a
call until the required level is reached.
During a call, press to switch on and again
to switch off.
enter handset number
enter handset number
– keep pressing to scroll.
– keep pressing to scroll.
HANDSET
RING VOL
to select volume
SETUP BASE VOL
to select volume
Quick Guide
Information for the handset settings
Function
Answer a call/End a call
Make a call
Redial a number
Store a number in the
memory
Dial a number in the memory
Adjust the earpiece volume
Secrecy on/off
Transfer call to another handset
Three way conversation
Access to redial list
Access to calls list
Set handset ringer volume
Set base unit ringer volume
Important
*If the handset is sitting in the base when a call comes in, you can pick it up
and answer it automatically without pressing the button.

Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397
Button combination
Press and release .
After tone speak message
then press .
After tone speak message
then press .
Press and hold when you hear, “Please
select outgoing message”, release button.
To set Answer and Record, press .
To set Answer Only, press .
, either for Answer and
Record or for Answer Only.
.
after tone speak memo message
then press .
To increase .
To decrease .
5
Quick Guide
Information for the answering machine settings
Function
Switch answering machine
ON/OFF from the base
Record own Answer and
Record outgoing message
using the handset
Record own Answer Only
outgoing message using
the handset
Set answer mode:
using the base
using the handset
Play new messages:
using the base
using the handset
Record memo message
using the handset
Adjust base unit
loudspeaker volume from
the base
Ans.
On/Off
Skip
Skip
Play

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Menu Structure
Cont......
Phonebook
Setup
Add
TAM MENU TAM MENU
Delete
Modify
Base Vol
Base Mel
Sel Base
Del H/S
PIN Code
Priority
Dial Mode
PABX
Default
Volume 1.....5
Vol Off
Melody 1.....5
Base 1.....4
Auto
PIN?
PIN?
On
Off
Select
Tone
Pulse
Recall Recall 1
Recall 2
PBX1
PBX2
Pause
PIN?
Handset 1.....5
New PIN
Retype
Base
Handset 1.....5
PIN?
PIN?
3 Sec
5 Sec
(Flashes on display when in TAM menu.)
This is a handset See page 46 ‘Using the BT Freelance XA 3000
announcement menu. answering machine via the handset’.

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Important. If you make a mistake you can return to the previous menu heading by pressing the ✘button. If you press
and hold the
✘button at any time you will return to the standby screen. After 30 seconds if no buttons are pressed
the handset will automatically return to the standby screen.
Handset
Register
Beep
Ring Vol
Ear Vol
Int Mel
Ext Mel
Auto Ans
Name
Language
BS 1234
Keytone
Low Batt
Outrange
Volume 1.....5
Vol Off
Ear Vol 1.....5
Melody 1.....5
Melody 1.....5
On
Off
English
Francais
Deutsch
Nederl
Italiano
Espanol
Portuges
Norsk
Dansk
Svenska
Suomi
PIN?
On or Off
On or Off
On or Off

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In this guide
At a glance
Handset 1
Base 2
Display icons 3
Quick Guide 4-5
Menu structure 6-7
Introduction 9
Unpacking your
BT Freelance XA 3000 10
For your records 10
Safety information 11
Setting up 12
Plan the location 12
Using the telephone 18
Making and receiving calls 18
Call timer 18
Handsfree 20
Redial 20
Secrecy 21
Name and number
Phonebook 21
Paging handsets 24
Handset settings 25
Base settings 28
Caller Display and Call Waiting 31
Using Caller Display 31
Calls list 31
Call Waiting 33
Setting up and personalising
your answering machine 35
Message display on the base station 35
Answer delay 36
Audible message alert 37
Outgoing messages 38
Using the BT Freelance XA 3000
answering machine via the base unit 43
Call screening 45
Using the BT Freelance XA 3000
answering machine via the handset 46
Memos 48
Call screening/Call intercept 49
Remote access 50
Time saver 51
Operating the answering machine 51
Using BT Freelance XA 3000
additional handsets and bases 53
Internal calls 55
Transferring calls 55
Three-way conversation 55
Help 57
General information 59
Guarantee 59
Technical information 60
Switchboard compatibility 60
Switchboard external line
access code 60
Recall 60
Index 62
Note
In this user guide, we’ve included
helpful tips and useful notes. They
are shown in a white box like this.
Note
There is a detailed INDEX at the end of this guide, see page 62.

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Introduction
Your BT Freelance XA 3000 has been designed for ease of use
and made to the high standards set by BT
Please read the instr uctions carefully
before use and keep this user guide for
future reference.
DECT
By purchasing the BT Freelance XA
3000 you now own a product which
combines the advantages of cordless
operation with the per for mance of a
high
quality corded telephone. It complies
with the Digitally Enhanced Cordless
Telecommunications (DECT)
standard and offers unparalleled
quality and features.
You can use up to 5 handsets with
your BT Freelance XA 3000 base
station without the need for additional
wiring.
This user guide applies to both single
and multiple handset packs. The
internal call functions described in
this guide apply only to BT Freelance
XA 3000 base stations with more than
one handset connected.
Important
If you wear a hearing aid, please
note that the BT Freelance XA 3000
works by sending radio signals
between the base station and the
handset. These signals may inter fere
with some hearing aids, causing a
humming noise.
OGM
Page
Stop
Skip Skip
Play
Del
Ans.
On/Off
Messages
Power /
In Use
Charging
BT Freelance XA 3000
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Freelance 3000 user guide ~ 2nd Edition ~ 11th October ’04 ~ 6397
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Unpacking your
BT Freelance XA3000
For your records
In addition:
If you have purchased a BT Freelance
XA 3000 multiple pack you will receive
the following for each additional
handset:
One BT Freelance XA 3000
handset
One BT Freelance XA 3000
charger
2 x AAA rechargeable
batteries (Ni-MH)
One batter y cover
One power supply
for charger
(Item code: 021299)
One belt clip
Date of purchase:
Place of purchase:
Serial number:
For guarantee purposes proof of
purchase is required so please keep
your receipt.
If you change your PIN, keep a record
of the new number here:
(original setting 0000)
See page 29 for more information.
If anything is missing, please contact
your place of purchase immediately.
One BT Freelance XA 3000
base station
One BT Freelance XA 3000
handset
2 x AAA rechargeable
batteries (Ni-MH)
One batter y cover
One power supply
for base station
(Item code: 005391)
One telephone line cord
One belt clip
INTRODUCTION
BT Freelance XA 3000
Page
OGM
Del
Skip Skip
Ans.
On/Off
Messages
Power /
In Use
Charging
Stop
Play
g
r
a
i
n
h
g
C

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General
Only use the power supply included
with the product. Using an unauthorised
power supply will invalidate your
guarantee and may damage the telephone.
The item number for the power supply
used with the base station is 005391.
The item number for the power supply
used with the charger is 021299 (only
applicable when you have purchased a
BT Freelance XA 3000 multiple pack).
Only use the approved rechargeable
batteries supplied. Spare rechargeable
batteries are available from the Freelance
Helpline 0870 605 8047.
Do not open the handset or base station.
This could expose you to high voltages
or other risks. Contact the Helpline for
all repairs.
Radio signals transmitted between the
handset and base may cause interfer ence
to hearing aids.
It is recommended that advice from
a qualified expert be sought befor e
using this product in the vicinity of
emergency/intensive care medical
equipment.
It is recommended that if you have
a pacemaker fitted you check with a
medical expert befor e using this product.
Your product may interfere with other
electrical equipment, e.g. TV and radio
sets, clock/alarms and computers if placed
too close. It is recommended that you
place your product at least one metre
away from such appliances to minimise
any risk of interfer ence.
Never dispose of the batteries in a fire.
There is a serious risk of explosion and/or
the release of highly toxic chemicals.
Cleaning
Simply clean the handset and base station
with a damp (not wet) cloth, or an antistatic wipe. Never use household polish
as this will damage the product. Never
use a dr y cloth as this may cause a
static shock.
Environmental
Do not expose to direct sunlight.
The product may heat up when the
batteries are being recharged. This is
normal. However, we recommend
that you do not place the product on
antique/veneered wood to avoid damage.
Do not stand your product on carpets
or other surfaces which generate fibres,
or place it in locations preventing the
free flow of air over its sur faces.
Do not submerge any part of your
product in water and do not use it in
damp conditions, such as bathrooms.
Do not expose your product to fire,
explosive or other hazardous conditions.
There is a slight chance that your phone
could be damaged by an electrical storm.
We r ecommend that you unplug the
power and telephone line cord for the
duration of the storm.
Safety information
INTRODUCTION

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1 Connect the power supply to
the base
Plan the location
Position your BT Freelance XA 3000
within 2 metres of a power socket and
phone socket other wise extension
cables will be required.
Make sure it is at least 1 metre away
from other electrical products to avoid
interference.
Do not place your BT Freelance 3000
product in the bathroom or other
humid areas.
Setting up
Follow these steps to set up your BT Freelance 3000 ready for use
Plug the power adaptor into the mains
power socket and switch on. The green
Power/In Use light comes on. Your
BT Freelance XA 3000 will announce
the default. Settings of the answering
machine, see page 16, and the
message counter will be displayed.
Note
The base station must be plugged into
the mains power socket at all times.
Note
The message counter will flash
between O and C until the day and
time are set, see page 15.
SETTING UP
Note
The BT Freelance XA 3000 has a
range of 300 metres outdoors when
there is a clear line of sight between
the base and handset. When there is
no clear line of sight between the base
and handset, e.g. base indoors and
handset either indoors or outdoors,
the range could be reduced to 50
metres. Thick stone walls will severely
af fect the range.

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Before you use your BT Freelance XA
3000 for the first time, it is impor tant
to have the handset batteries fully
charged. The batteries need to charge
continuously for at least 16 hours
to reach full charge.
Place the handset on the base. The
red charging light will come on. The
handset comes pre-registered to the
base station as HANDSET HS1. This
is shown on the display. The icon
and the batter y icon ar e shown on
the display. Once the handset is fully
charged, the display shows a full
batter y symbol.
3 Charge the handset batteries
for at least 16 hours
2 Install the rechargeable
batteries in the handset
Battery low warning
If the handset battery symbol is empty
and flashing, and you hear a warning
beep every 10 seconds, you will need
to recharge your handset before you
can use it.
The handset uses two rechargeable
Nickel Metal Hydride (Ni-MH) AAA
batteries which are supplied. Take
care to inser t the batteries as shown
and then fit the batter y cover (the
batter y cover may be found in the
packaging with the batteries).
Please note that the red charging light
will remain on even when the batteries
are fully charged.
BATTERY LEVELS
WEAK HALF-FULL FULL
Note
The symbol on your handset display
indicates when you are in range of
the base station. If the symbol flashes
and you hear a warning beep, you
are out of range and will need to move
closer to the base station.
SETTING UP

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5 Connect the telephone line cord
Battery performance
Under no circumstances should
non-rechargeable batteries be used.
Only use the approved batteries, type:
rechargeable Nickel Metal Hydride
(Ni-MH); size AAA; capacity
550mAh 1.2v. Using unapproved
batteries will invalidate your guarantee
and may damage the telephone.
To keep your batteries in the best
condition, leave the handset of f the
base station for a few hours at a time.
(after the intial 16 hour charge).
Please note, however, that new Nickel
Metal Hydride (Ni-MH) batteries
do not reach their full capacity until
they have been in normal use for
several days.
Fully discharging the batteries at
least once a week will help them last
as long as possible. However, the charge
capacity of rechargeable batteries will
reduce with time as they wear out,
so reducing the talk/standby time
of the handset. Eventually they will
need to be replaced. New batteries
can be obtained from the BT Freelance
Helpline 0870 605 8047.
Note: Under ideal conditions, the
handset batteries should give about
12 hours talktime or 200 hours
standby on a single charge. Optimum
times for talk and standby are only
achieved when the handset batteries
are fully charged.
Note
It is recommended that you do not
connect the telephone line cord to the
phone socket until your handset is
fully charged. This will prevent the
risk of the batteries discharging
during a conversation, which could
cause you to lose a call.
4 Connect the telephone line
cord to the BT Freelance XA
3000 base station
SETTING UP

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SETTING UP
6 To set the day and time
The message counter on the
base unit will flash between
0 and C until the day and time
are set.
The day and time must be
set using the BT Freelance XA
3000 handset.
Your BT Fr eelance XA 3000
automatically adds the day
and time to all messages and
memos received.
When you first switch the
power on, the clock is set to
Sunday, 12.01pm. You can
change the day and time as
required.
Press the button twice on
the BT Freelance 3000 handset.
TAM MENU will flash on the
display.
Press the 0 button. The prompt
will announce, “To set day and
time press
✱
, to hear day and
time press #”.
(Please note that if you press
the #button this will only allow
you to check the day and time.)
Important
The main menu announcements
are automatically announced
through the handset earpiece when
the button is pressed twice.
Press the ✱button. The prompt
will announce, “Please enter
new day and time after the tone”.
After the tone enter the day,
followed by the time using the
24 hour clock.
1 = Sun, 2 = Mon,
3 = Tues, 4 = Wed,
5 = Thur, 6 = Fri, 7 = Sat.
For example:
1 1415 = Sunday 2.15pm.
Or
5 0915 = Thursday 9.15am.
You will then hear your setting
confirmed.
Press the
✘button twice to
return the handset to standby.
Note
If the day and time is entered
incorrectly, the prompt will announce,
“Incorrect, please set again”. Enter
the correct setting within 15 seconds
otherwise the handset will return to
standby mode. If the day and time
is entered incorrectly three times the
handset will return to standby.
Note
If you have any difficulties setting up
your BT Freelance XA 3000 please
call the Helpline on 0870 605 8047.

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SETTING UP
Please see the table below for your
BT Freelance XA 3000 default settings.
If you wish to personalise your
answering machine settings, for
example record your own outgoing
message etc, please see “Setting up
and personalising your answering
machine” beginning on page 35.
The answering machine will now be
switched ON and set to its default
settings so your BT Freelance XA 3000
is now ready for use.
BT
Freelance XA 3000 Default
Settings Table
Feature Default Setting
Day/Time Stamp Sunday 12:01 pm
Answer Delay Your answering
machine will answer
after 6 rings
Audible Message
Alert Tone
OFF
Outgoing Message Answer and Record
“Hello your call cannot
be taken at the
moment so please
leave your message
after the tone.”
Answer Mode ON
Base ringer level High
Base loudspeaker
volume
Level 5
PIN code 0000
Dialling mode Tone
If you wish to register additional
handsets, please see page 53.
Additionally, if you have
purchased a BT Freelance XA
3000 multiple pack you will
need to do the following for
each additional handset:
1. Connect the power supply to the
charger (item code 021299).
Plug the power adaptor into the mains
power socket on the underside of the
charger.
Plug the adaptor into the mains power
supply and switch on.
2. Install the rechargeable batteries in
the handset.
3. Charge the handset batteries for at
least 16 hours.
Note
The charger must be plugged into the
mains power socket at all times.

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SETTING UP
7 Attach the belt clip (optional)
Fit the belt clip onto the back of the
handset if required.
Slot
Your BT Fr eelance XA 3000 additional
handset(s) comes pre-registered to
the main base station as HANDSET HS2
(HS3, HS4, HS5). This will be shown
on the display.
Your Freelance XA 3000 Twin
is now ready for use.

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Using the telephone
Call timer
Making and receiving calls
To make an external call
Press the TALK button.
You will hear the dial tone and
the display will show the
EXT
symbol.
Enter the number you want.
The number is dialled
automatically.
To switch the handset on and off
Press and hold the POWER
button to switch the handset off.
To switch the handset on,
press and release ANY button.
Preparatory dialling
Preparatory dialling allows
you to enter the number
before pressing the TALK
button. This enables you to
correct any mistakes befor e
you actually make the call.
Enter the number to be
dialled.
The number is shown in the
display.
(If you make a mistake, press
the
✘ button to delete the
incorrect digit).
When you have entered the
number correctly, press the
TALK button to dial the number.
Your handset will automatically time
the duration of all external calls.
The handset display shows the call
duration both during your call and for
a few seconds after it is complete.
Note
To exit and return to the previous
menu at any time, press the
button. If you press and hold the
button you will return to the
standby screen.
R
EXT

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During a call:
You can adjust the earpiece
volume. There are 5 levels to
choose from.
Press the UP or DOWN
button until you reach the
required level. This will be
shown on the display.
eg: EAR VOL 3.
In standby mode:
Press the button.
Press the DOWN button until
HANDSET is displayed.
Press the button.
Press the DOWN button until
EAR VOL is displayed.
Press the button.
Press the UP or DOWN
button until you reach the
required level.
Press the button to confir m
the selected level.
Press and hold the
✘ button to
return to the standby scr een.
To receive a call
When the phone rings the
display will show CALL and
the EXT symbol will flash.
If you have subscribed to a
Caller Display Ser vice, the
number (and name if stored
in the Phonebook) will be
displayed.
Press the TALK button.
Or
If the handset is on the base,
simply lift it up and speak.
To adjust the speech volume
during a call
To end a call
Press the TALK button.
Or
Place the handset back on
the base.
Note
You can switch the Auto-Talk feature
on or of f. Please see page 26.
USING YOUR PHONE
R
e
d
i
a
l
s
l
l
a
C

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You can r edial up to 5 of the last
numbers called. They are stored in the
redial list. If you have stored a name
to go with a number in the Phonebook,
the name will be displayed instead.
See “Name and number Phonebook”,
page 21.
Redial
To adjust the handsfree volume
Whilst in handsfree mode you
can increase or decrease the
handsfree volume. There are
5 volume levels to choose from.
Press the UP or DOWN
button to adjust the volume.
The volume will be adjusted
accordingly.
To answer a call in handsfree
When the phone rings:
Press the HANDSFREE
button. The call is transferred
to the loudspeaker.
During a call you can switch
to handsfree mode.
Press the HANDSFREE
button. The call is transferred
to the loudspeaker.
Press the HANDSFREE
button to switch back to using
the handset.
To switch to handsfree during
a call
To make a handsfree call
Dial the number.
Press the HANDSFREE button.
The display will show the
icon to indicate handsfree is
active. You will hear the number
being dialled out.
To switch back to using the
handset at any time, press the
HANDSFREE button.
To end the call, press the
TALK button.
Handsfree allows you to talk to your
caller without holding the handset and
enables other people in the room to
listen to your conversation.
Handsfree
USING YOUR PHONE

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Press the button to enter
the menu.
Press the DOWN button.
The display will show
PHONEBK, press the button.
The display will show LIST,
press the button.
Press the DOWN button to
scroll to ADD, press the
button
The display shows NAME?
Enter the name using the
letters on the keypad. Names
can be no longer than 8
characters.
Entering names:
Use the keypad letters to
enter names, e.g. if you wish
to store the name TOM:
To enter the letter T, press the
8 button once.
To enter O, press the 6 button
three times and wait for the
cursor to move across.
can be no longer than 20 digits and
a maximum of 8 characters can be
stored.
To store a name and number in
the Phonebook
You can stor e up to 50 of your most
frequently used names and numbers
in the Phonebook. Stored numbers
Name and number Phonebook
When on a call you can talk to
someone in the same room, without
your caller hearing.
Secrecy
To switch secrecy on / off
During a call, press the
✘
button. The display will show
MUTE. Your caller cannot hear
you.
Press the
✘ button again to
resume your call.
Dial from the redial list
Press the UP button to enter
the redial list.
Continue pressing the UP
button to view the next number
in order of most recent first.
Press the TALK button when
the number (or name) you
want to call is displayed. The
number is dialled automatically.
USING YOUR PHONE