Bt X200, FREESTYLE X200 User Manual

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BT Freestyle X200

User Guide

Welcome…

to your BT Freestyle X200 digital cordless telephone and answering machine

Digital call clarity with up to 300m range outdoors and up to

•

50m indoors (in ideal conditions).

• Directory – lets you store up to 30 names and numbers for easy dialling.

• Caller Display - lets you see who’s calling and your phone stores details of the last 30 callers in a Calls list.

• Digital answering machine with up to 15 minutes recording time.

• Play, repeat and delete your messages from almost any other phone.

1 Requires subscription to a Caller Display service. A quarterly fee may be payable.

Section

This User Guide provides you with all the information you need to get the most from your phone.

You must first set up your phone before you can use it. This doesn’t take long as it is easy to do. Just follow the simple instructions on the next few pages.

Need help?

If you have any problems setting up or using your BT Freestyle X200, contact the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Hearing aid?

Please note that the BT Freestyle X200 works by sending radio signals between the base and handset. These signals may interfere with some hearing aids, causing a humming noise.

* Calls made from within the UK mainland are free. Mobile and International call costs may vary.

Got everything?

• BT Freestyle X200 handset

• BT Freestyle X200 answering machine base

• 2 x NiMH AAA rechargeable batteries (already fitted)

• Battery compartment cover

• Mains power adaptor (item code 045530)

• Telephone line cord

If you have purchased a BT Freestyle X200 multiple pack you will also have the following for each handset:

• BT Freestyle X200 handset

• BT Freestyle X200 charger

• Battery compartment cover

• 2 x AAA NiMH rechargeable batteries (already fitted)

• Mains power adaptor for the charger (item code 045531)

In this guide

Getting started

Location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Setting up . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Set the day and time . . . . . . . . . . . . . . . . . . . 8

Setting up the charger . . . . . . . . . . . . . . . . . . 9

Getting to know your phone

Handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Handset display icons . . .. . . . . . .. . . . . . .. 12

Base . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Navigating the menus . . . . . . . . . . . . . . . . . . 14

Handset menu map . . . . . . . . . . . . . . . . . . . . 15

Using the phone

Make a call . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Preparatory dialling . . . . . . . . . . . . . . . . . . . . 16

End a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Receiving calls . . . . . . . . . . . . . . . . . . . . . . . . 16

Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Handsfree . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Make a call in handsfree . . . . . . . . . . . . . . . . 17

Answer a call in handsfree. . . . . . . . . . . . . . . 18

Switch to handsfree during a call . . . . . . . . . 18

Secrecy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

To copy a redial number to the directory . . . 19

To delete a number from the redial list. . . . . 20

To delete the entire redial list . . . . . . . . . . . . 20

Keypad lock . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Ringer volume on/off . . . . . . . . . . . . . . . . . . 21

Find the handset(s) . . . . . . . . . . . . . . . . . . . . 21

Making internal calls . . . . . . . . . . . . . . . . . . . 22

Receiving internal calls . . . . . . . . . . . . . . . . . 22

Transferring calls. . . . . . . . . . . . . . . . . . . . . . . 22

3-Way conference calls . . . . . . . . . . . . . . . . . 23

Directory

Store a number. . . . . . . . . . . . . . . . . . . . . . . . 24

Entering names . . . . . . . . . . . . . . . . . . . . . . . 24

Character map . . . . . . . . . . . . . . . . . . . . . . . . 25

Dial/view a number . . . . . . . .. . . . . . .. . . . . 26

Edit a directory entry . . . . . . . . . . . . . . . . . . . 26

Delete a directory entry. . . . . . . . . . . . . . . . . 27

Handset settings

Ringer melody . . . . . . . . . . . . . . . . . . . . . . . . 28

Ringer volume . . . . . . . . . . . . . . . . . . . . . . . . 28

Handset tones on/off. . . . . . . . . . . . . . . . . . . 29

Handset name . . . . . . . . . . . . . . . . . . . . . . . . 30

Registering handsets . . . . . . . . . . . . . . . . . . . 30

De-registering a handset. . . . . . . . . . . . . . . . 31

Restore default settings. . . . . . . . . . . . . . . . . 31

Default settings . . . . . . . . . . . . . . . . . . . . . . . 32

Base settings

Change PIN code . . . . . . . . . . . . . . . . . . . . . . 33

Mailbox number. . . . . . . . . . . . . . . . . . . . . . . 33

Dial mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

5In this guide

Restore default settings. . . . . . . . . . . . . . . . . 35

Default settings . . . . . . . . . . . . . . . . . . . . . . . 35

Caller Display

Calls list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

View/dial a number . . . . . . . . . . . . . . . . . . . . 36

To copy a Calls list number to the directory . 37

Delete a number. . . . . . . . . . . . . . . . . . . . . . . 37

Delete the entire Calls list . . . . . . . . . . . . . . . 38

BT Calling Features

BT Helpdesk . . . . . . . . . . . . . . . . . . . . . . . . . . 39

BT Directory Enquiries . . . . . . . . . . . . . . . . . . 39

Call Divert On . . . . . . . . . . . . . . . . . . . . . . . . . 39

Call Divert Off . . . . . . . . . . . . . . . . . . . . . . . . . 40

Check Divert . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Call Waiting On. . . . . . . . . . . . . . . . . . . . . . . . 40

Call Waiting Off . . . . . . . . . . . . . . . . . . . . . . . 41

Check Call Waiting . . . . . . . . . . . . . . . . . . . . . 41

Add/edit a service . . . . . . . . . . . . . . . . . . . . . 42

Delete a service . . . . . . . . . . . . . . . . . . . . . . . 42

Answering machine

Switch on/off . . . . . . . . . . . . . . . . . . . . . . . . . 43

Outgoing messages . . . . . . . . . . . . . . . . . . . . 44

Answer and Record . . . . . . . . . . . . . . . . . . . . 44

Answer only . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Select answer mode . . . . . . . . . . . . . . . . . . . . 45

Record your own outgoing message . . . . . . 45

Play/check outgoing message. . . . . . . . . . . . 46

Reinstate pre-recorded outgoing messages 46

Message playback via the base . . . . . . . . . . . 47

Message playback via the handset . . . . . . . . 48

Delete all old messages . . . . . . . . . . . . . . . . . 49

Memory full . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Answer delay . . . . . . . . . . . . . . . . . . . . . . . . . 50

Remote access . . . . . . . . . . . . . . . . . . . . . . . . 50

Change security PIN code . . . . . . . . . . . . . . . 51

Switch answering machine on. . . . . . . . . . . . 51

Check for messages . . . . . . . . . . . . . . . . . . . . 52

Remote access commands. . . . . . . . . . . . . . . 52

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

General information

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Environmental . . . . . . . . . . . . . . . . . . . . . . . . 55

Product disposal instructions . . . . . . . . . . . . 56

Switchboard compatibility. . . . . . . . . . . . . . . 56

Dialling mode . . . . . . . . . . . . . . . . . . . . . . . . . 56

Recall (R). . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Guarantee. . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

How many telephones can you have? . . . . . 58

R&TTE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Getting started

WARNING

Do not place your BT Freestyle X200 in the bathroom or other humid areas.

Handset range

The BT Freestyle X200 has a range of 300 metres outdoors when there is a clear line of sight between the base and the handset. Any obstruction between the base and handset will reduce the range significantly. With the base indoors and handset either indoors or outdoors, the range will normally be up to 50 metres. Thick stone walls can severely affect the range.

Signal strength

The symbol on your handset screen indicates when you are in range. When you are out of range, the symbol flashes, and the screen displays Searching. You should move closer to the base if this happens to ensure the full functionality of your phone.

IMPORTANT

Do not connect the telephone line until at least one of the handsets is fully charged.

The base station must be plugged into the mains power at all times.

Location

You need to place your BT Freestyle X200 base within 2 metres of a mains power and telephone socket so that the cables will reach.

Make sure it is at least 1 metre away from other electrical appliances to avoid interference.

Your BT Freestyle X200 works by sending radio signals between the handset and base. The strength of the signal depends on where you site the base. Putting it as high as possible ensures the best signal.

Setting up

1. Plug the mains power cable into the power socket on the back of the base. Plug the other end into the mains socket and switch on.

Mains power cable

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

7Getting started

2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the base to charge the batteries for at least 16 hours.

The main handset is pre-registered to the base as –1– (Handset 1). This is shown on the display. When the handset is fully charged the display shows the symbol.

4. After 16 hours, connect the telephone line cord to the base and plug the other end into the wall socket.

Telephone line cor

Which socket?

Power socket

Telephone line socket

Talk/Standby time

Under ideal conditions, fully charged handset batteries should give about 10 hours talk time or 100 hours standby time on a single charge.

Battery low warning

If the symbol is flashing, you will need to recharge your handset before using it.

Battery performance

To keep your batteries in the best condition, leave the handset off the base for a few hours at a time (after the initial 16 hour charge).

New NiMH batteries do not reach full capacity until they have been in normal use for several days. Running the batteries right down at least once a week will help them last as long as possible.

IMPORTANT

Only use the power supply and telephone line cord supplied with your BT Freestyle X200 otherwise the telephone may not work.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

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GHI5JKL

ABC2ABC

TUV

8 Getting started

The charge capacity of rechargeable batteries will reduce with time as they wear out, so reducing the talk/standby time of the handset. Eventually they will need to be replaced. New batteries can be obtained from the BT Freestyle Helpline 0800 218 2182*.

Batteries and handset may become warm during charging. This is normal.

Your BT Freestyle X200 uses the 24 hour clock.

If you have more than one handset registered to your base, you only need to set the date and time on one handset and the other handsets will be automatically updated.

Set the day and time

If you subscribe to a Caller Display service the date and time will automatically be set when you receive a call. In some cases you may have to manually set the year, follow the instructions shown below.

1. Press to open the main menu.

2. Press or until the display shows

Date/Time

and

press .

3. The current year setting is displayed, enter the last 2 digits of the year (e.g. press then for 2008) and press .

4. The current month setting is displayed, enter 2 digits for the date and 2 for the month (e.g. for 5th August, press

) and press .

5. The current time setting is displayed, enter 2 digits for the hour and 2 for the minute using the 24hr format (e.g. for

10.54pm, press ) and press .

Stored

is displayed.

6. Press and hold to return to standby.

Your BT Freestyle X200 is now ready for use.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

9Getting started

BT Freestyle X200 multiple pack owners only

Location

You need to place your BT Freestyle X200 charger close enough to a mains power socket so that the cable will reach.

Setting up the charger

1. Plug the power adaptor cable into the underside of the charger, plug the other end into the mains wall socket and switch the power on.

Mains power cable

Under no circumstances use nonrechargeable batteries. Only use NiMH rechargeable batteries with a capacity of 600mAh or higher. Using inappropriate batteries will invalidate your guarantee and may damage the telephone.

Helpline

If you are having any difficulties setting up or using your BT Freestyle X200, please call the BT Freestyle Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

10 Getting started

2. Batteries will come inserted in the battery compartment. Pull the plastic tag as instructed to activate the batteries.

3. Place the handset on the charger and charge for at least 16 hours.

Your BT Freestyle X200 multiple pack is now ready for use.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

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Getting to know your phone

Handset

Press to access the BT Calling features

From standby, press to display the

Use to scroll up through a menu or list.

Press to go back to previous display.

Press and hold to return to standby.

Used to delete digits and to switch

Press to make and receive phone calls.

Press to access the directory, page 24.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

services list, page 39.

During a call, pr

the volume, page 17.

Secrecy on and off, page 18.

Press to activate handsfree

(loudspeaker) mode, page 17.

Use to scroll down through

During a call, press to adjust

the volume, page 17.

BT button

Calls list, page 36.

ess to adjust

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Handsfree

Talk

Down/Directory

a menu or list.

Display

With orange backlight.

Used to access the main menu, select sub-menus and confirm changes.

Recall

Used when connected to a switchboard/PBX page 56 and with some BT Calling Features, page 39.

End call

Press to end the call in progress. Use to return to standby.

Press to play and stop playback.

Press to replay the message.

Press to delete the message.

Press to skip to the next message.

Press and hold to insert a pause in a number, page 26.

#/Keypad lock

ess and hold to lock/unlock the

Pr keypad, page 21.

Press and hold to switch the ringer on/off, page 21.

12 Getting to know your phone

Handset display icons

These are the symbols you will see on your handset’s display.

UP/DOWN

When scrolling through the menu.

ANTENNA

Steady when in range. Flashing when out of range.

HANDSET

Handset in use Incoming call.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

HANDSFREE

Handsfree on.

TAPE

Answer machine on. Flashes when new messages are waiting on your answer machine.

CROSSED BELL

Ring volume off.

MUTE

Secrecy on.

KEY

Keypad lock on.

BATTERY

y empty.

Batter

Battery low.

Battery half full.

Battery full.

BT Freestyle

Base

13Getting to know your phone

Press to ring the handset(s).

Switch answer machine on/off.

Press once to repeat

current message, twice toplay

previous message.

Decrease speaker volume

during playback.

Delete messages.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Find

Answer on/off

Skip<<

Vol-

Del.

On = power on Flashing = line in use.

Stop

Stop message playback.

Play

Play messages.

Message counter

Skip>>

Play next message.

Vol+

Increase speaker volume during playback.

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14 Getting to know your phone

Navigating the menus

Your BT Freestyle X200 handset features an easy to use menu system. Have a look at the menu map on the next page.

When the handset is switched on and in standby:

1. Press to open the main menu and select the function you want by pressing the or button.

For example, to change the ringer melody:

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

and press .

Ring melody

is displayed, press to select. The current

melody is played for 5 seconds.

4. Press or to select your preferred melody.

5. Press to store. You hear a confirmation tone and

Stored

is displayed.

6. Press and hold to return to standby.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Handset menu map

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15Getting to know your phone

Answer machine

Play message

•

• Del all old

• Security PIN

• Ans Settings

Redial

Select

•

• Store No.

• Delet

• Delete list

Calls List

Select

•

• Store No.

• Delet

• Delete list

Internal Registration

•

• Deregister

Setup h/set

Ring melody

•

• Ring volume

• Tones

• Handset name

• Reset

Menu navigation

Press or to scroll through the menu options.

Press to select an option.

Press to go back to the previous display screen.

Press and hold to return to the standby display screen.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Setup base

Change PIN

•

• Voice mail

• Dial mode

• Reset

Date/Time

Using the phone

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Call timer

Your handset automatically displays the duration of every external call. The call time will remain on the display until 2 seconds after the call has ended.

Press to delete an incorrect digit.

If you have subscribed to a Caller Display service, your caller’s number will also be shown. If the number is withheld the display will show

Withheld

. If an exact number match is found in the Directory, the name will be displayed instead of the number. See page 36 for more information.

Internal calls

When you receive an internal call, the calling handset number will be shown on the handset display.

Make a call

1. Press .

Enter the telephone number and the number is dialled.

Preparatory dialling

Use preparatory dialling to see and check the number on the display before you dial out. The display can only show 12 digits at a time, if you enter a number with more than 12 digits, 3 dots will be displayed to the left of the number to indicate more digits.

1. Enter the number first then press or to dial.

End a call

1. Press or place the handset back on the base.

Receiving calls

When you receive an incoming call, the telephone will ring and the icon will flash. If the ringer is set to off, the phone will not ring but you will hear one short beep tone to alert you.

1. If the handset is not in the base/charger, press or to answer the call.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

17Using the phone

If the handset is on the base/charger, lift the handset to answer the call.

Volume

Adjust the volume during a call:

To increase the volume

Press .

To decrease the volume

Press .

Handsfree

Handsfree lets you talk to your caller without holding the handset. It also enables other people in the room to listen to your conversation over the loudspeaker.

Make a call in handsfree

1. Dial the number then press .

2. Press to end the call.

If two handsets are engaged on an internal call and an external incoming call is received, beeps will be emitted at both internal handsets. The internal call has to be ended before the external call can be answered.

The earpiece volume can only be changed when you are on a call.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Clr

18 Using the phone

Range Indicator

The icon on the display indicates when you are in range of the base. If Searching is displayed, you are out of range and will need to move closer to the base.

Answer a call in handsfree

When the phone rings:

1. Press and the call is transferred to the loudspeaker.

Switch to handsfree during a call

During a call:

1. Press . The call is transferred to the loudspeaker.

2. Press to toggle between Handsfree and the handset.

3. Press to end the call.

Secrecy

During a call, you can talk to someone nearby without your caller hearing.

1. Press . The display shows the symbol and your caller cannot hear you.

2. Press again to return to your caller.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Clr

19Using the phone

Redial

Your BT Freestyle X200 stores the details of the last 10 calls made into a redial list. Stored redial numbers can be up to 20 digits long.

1. Press , to open the main menu.

Redial

2. Press to display

and press to display the

redial list.

3. Press or to select any of the last 10 numbers called.

4. Press or to dial the number displayed.

To copy a redial number to the directory

1. Press , to open the main menu.

Redial

2. Press or to display

. Press to display the

redial list.

3. Press or to display the number you want and press to select.

4. Press or to display

Name

is displayed. Enter a name using the keypad and press

Store No.

and press to select.

to confirm.

Stored

is displayed. Press and hold to return to

standby mode.

If a redial number is stored in the Directory, the caller’s name will be displayed instead of the number.

If there are no redial numbers stored,

Empty

will be displayed.

If you dial the same number on more than one occasion, only the most recent call details will be stored, any previous occurrence will be deleted.

For help with entering names see page 24.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Clr

20 Using the phone

To delete a number from the redial list

1. Press , to open the main menu.

2. Press or to display

Redial

. Press to display the

redial list.

3. Press or to display the number to be deleted and press .

Delete

4. Press or to display

Delete?

Deleted

is displayed, press again to confirm.

is displayed. Press and hold to return to

and press to select.

standby mode.

To delete the entire redial list

1. Press , to open the main menu.

Redial

2. Press or to display

. Press to display the

redial list.

3. With any of the redial numbers displayed, press .

4. Press or to display

Delete list?

Deleted

is displayed, press again to confirm.

is displayed. Press to return to standby mode.

Delete list

and press to select.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Keypad lock

You can lock the keypad to prevent accidentally dialling numbers while carrying the handset around.

1. Press and hold for 1.5 seconds until the icon is displayed.

2. To unlock the keypad, press and hold again.

Ringer volume on/off

1. Press and hold for 1.5 seconds to switch the ringer on or off.

If you switch the ringer off, the icon will be displayed.

When you receive a call the handset will beep once instead of ringing.

Find the handset(s)

You can alert handset users that they are wanted or locate a missing handset.

1. Press on the base. The handset(s) ring.

2. Press on the base again or press on the handset to stop the handset ringing.

When the keypad is locked incoming calls can still be answered. Once the call has ended, the keypad lock is re-activated.

IMPORTANT

Emergency calls CANNOT be made when the keypad lock is on.

You cannot answer the ringing handset as you would a call.

Stopping the ring at a handset s the ring at that handset only

tops

21Using the phone

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

enu

22 Using the phone

Making internal calls

If you purchased a BT Freestyle X200 multi-pack, you can make internal calls between handsets.

1. Press then or until the display shows Internal.

2. Press and enter the number of the handset you want to call. The other handset will ring and display your handset number to let the handset user know who is calling. When the other handset answers hold your conversation as normal.

3. Press to end the call.

Receiving internal calls

When you receive an internal call, the calling handset number will be shown on the handset display.

1. Press or to answer the call,

Transferring calls

If using a BT Freestyle X200 multi-pack, you can transfer an external call to the other handset.

1. During an external call, press .

2. Press or until the display shows

Internal

and press

to confirm.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

3. Enter the number of the handset you want to call. The other

handset will ring and display your handset number to let the handset user know who is calling. The external caller will be put on hold.

4. When the other handset answers, press to transfer the call.

3-Way conference calls

If using a BT Freestyle X200 multi-pack, you can hold a 3-way conference call with an external caller and the other internal handset.

1. During an external call, press then or until the display shows

Internal

. Press to confirm.

2. Enter the number of the other handset you wish to join the call. The other handset will ring.

3. The other handset answers the call by pressing .

4. Press , the display shows

Conference

. Press to confirm. The external call, and the two internal handsets are all connected to the conference.

5. Any caller can leave the conference by pressing .

To put an external call on hold during a conference, press be displayed. Press to confirm.

Totake the external caller off hold,

Conference

press . displayed, press to confirm.

End Conf

will be

will

23Using the phone

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Directory

Clr

MNO6MNO

TUV

Clr

If there are no stored entries, will be displayed.

If you try to store a new entry and the directory is full, you will hear an error tone and

Full

will be displayed.

Press to delete an incorrect digit.

If the number you store has more than 11 digits, the display shows three dots to the left of the number to indicate more digits ahead.

Writing tips

If you make a mistake, press to delete the last character or digit.

Press repeatedly to enter the following: SPACE 1 € £ $ % & < >

Press repeatedly to enter the following symbols: . , ? ! 0 + - : ‘ “

repeatedly to enter the

Press following symbols: # * @ \ / _ ( ) = §

Press to toggle between lower and upper case.

If the next letter is on the same button that you have just pressed, wait until the cursor moves to the right before trying to enter it.

Empty

You can store up to 30 names and numbers in the directory of each of your BT Freestyle X200 handsets for quick and easy dialling. Numbers can be up to 20 digits long. Directory entries are stored alphabetically.

Store a number

1. Press to open the directory. The first entry is displayed.

New

2. Press ,

Number

is displayed, press again to select.

is displayed, enter the number for the entry using the

keypad and press to store.

Name

is displayed, enter a name for the entry using the

keypad and press to save.

Stored

is displayed. Press and hold to return to

standby mode.

Entering names

Use the keypad to enter the letters shown on the buttons, e.g. to store TOM:

1. Press to change to upper case.

2. Press once to enter T.

3. Press three times to enter O.

4. Press once to enter M.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

WXYZ8TUV7PQRS

MNO5JKL4G

DEF3DEF2ABC

Character map

25Directory

Key Alphanumeric

Number

(For Phone book & Service, including upper & lower case)

1st space space

A a D d G g

j M m

P p T

t W w

. # #

2nd

3rd

€

Toggle upper/lower case

4th

5th

6th

£ £ 2 2

7th

8th

3 3 4 4 5 5 6

7 8 8 Z

z ! ! \ \

ß Ü ü 9 9 0

+ 0

)

(

)

(

9th

10th

' = =

0, P (Pause)

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Clr

26 Directory

Insert a pause in a number

You may need to do this if you are connected to a switchboard. When entering a number, usually after entering the switchboard access code (e.g. 9) press and hold 0 until in the display.

Searching for a name

Example: To search for Oliver, press 6 three times to display the first entry beginning with O, then use to scroll to Oliver.

appears

and

Dial/view a number

1. Press to open the directory. The first entry is displayed.

2. Press or to scroll through the directory to the entry you want.

Or, search alphabetically, using the keypad to enter the first letter of the name you want, then scroll to the exact entry using the or buttons.

3. Press , then to display

Select

and to confirm.

4. The selected entry will be displayed ready to be dialled out. Press or to dial.

Edit a directory entry

1. Press to open the directory. The first entry is displayed.

2. Press or to scr

oll through the directory to the entry

you want.

Change

3. Press , then to display

and press again

to select.

4. The stored number is displayed followed by a flashing cursor. Edit the number using to delete incorrect digits and enter new ones using the keypad, then press .

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Clr

27Directory

5. The name is displayed followed by a flashing cursor. Edit the name using to delete incorrect characters and enter new ones using the keypad, then press to save.

Stored

is displayed. Press and hold to return to

standby mode.

Delete a directory entry

1. Press to open the directory. The first entry is displayed.

2. Press or to scroll through the directory to the entry you want.

Delete

3. Press then to display

Delete?

Deleted

is displayed. Press to confirm.

is displayed. Press and hold to return to

and press to select.

standby mode.

See page 24 for help with entering names.

If you have purchased a BT Freestyle X200 multiple pack, entries are only deleted on the handset you are using.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Handset settings

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Ringer melody

There are 6 different ringer melodies to choose from.

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

and press .

Ring melody

is displayed, press to select.

The current melody is played for 5 seconds.

4. Press or to select your preferred melody.

5. Press to store. You hear a confirmation tone and

Stored

is displayed.

6. Press and hold to return to standby.

Ringer volume

There are 6 different ringer volume levels to choose from.

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

and

press .

3. Press or until

Ring volume

is displayed, press to select. The selected ringer melody is played at the current volume for 5 seconds.

4. Press or to select your preferred volume.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Clr

enu

29Handset settings

5. Press to store. You hear a confirmation tone and is displayed.

6. Press and hold to return to standby.

Handset tones on/off

Your BT Freestyle X200 has a series of tones designed to alert you to certain situations. A tone will sound: when the battery is low; when you move out of range of the base and there is no coverage; to confirm each button press (key beeps). You can switch the handset tones on or off.

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

press .

Tones

3. Press or until

is displayed, press to select.

4. Press or to select the tone you want and press to select.

Off

5. Press or to display either

and press

to confirm.

Stored

6. You hear a confirmation tone and

is displayed.

7. Press and hold to return to standby.

Stored

and

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

30 Handset settings

Handset name

You can give each handset a name up to a maximum of 11 characters, for example “Kitchen”. It will still display its number.

1. Press to open the main menu.

2. Press or until the display shows

SETUP H/SET

and

press .

3. Press or until

Hs Name

is displayed, press

to select.

4. Press to delete characters and use the keypad to enter the name you want, then press to confirm.

Registering handsets

If you have purchased a Twin, Trio or Quad, the handsets in these packs are already pre-registered to the main base.

1. Press and or until

REGISTRATION

is displayed,

then press .

is displayed, press and

ENTER PIN

will be

displayed.

3. Enter the base PIN (original setting 0000) and press .

4. The handset will display

Searching

, press and hold the

button on the base.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

31Handset settings

5. The handset will temporarily display display

Handset

and will be automatically assigned the next

Registered

handset number.

De-registering a handset

You can de-register any handset from a base using any of the handsets that are registered to it.

1. Press and or until

REGISTRATION

then press .

2. Press or until

will be displayed.

DEREGISTER

is displayed, press and

3. Enter the base PIN (original setting 0000) and press .

4. Use or to display the handset number you wish to de-register, then press .

DEREGISTER?

will be displayed, press again to confirm.

Restore default settings

You can reset your BT Freestyle X200 handset to its default (original) settings.

1. Press to open the main menu.

2. Press or until the display shows

Setup h/set

press .

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

then will

is displayed,

Enter

and

enu

32 Handset settings

3. Press or until

Reset

is displayed, press

to confirm.

Reset?

is displayed. Press .

Stored

Default settings

Earpiece volume 3

Handsfree volume 3

External handset ringer melody 1

External handset ringer volume 5

Battery low tone On

Out of range tone Off

Key beeps On

Keypad lock Off

Redial list memory Empty

Directory Empty

Calls list Empty

is displayed.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Base settings

Clr

enuMenu

Change PIN code

Your System PIN can help prevent unauthorised users from changing the settings on your phone.

1. Press to open the main menu.

Setup

2. Press or until the display shows

base and

press .

Change PIN Enter PIN

is displayed, press to select.

is displayed.

4. Enter the existing PIN code using the keypad and press .

New PIN

is displayed.

5. Enter a new 4 digit PIN code using the keypad and press .

Repeat PIN

is displayed.

6. Re-enter the new PIN code and press .

Stored

is displayed.

7. Press and hold to return to standby.

Mailbox number

Your mailbox number is preset to 1571. This means that when you hold down the phone will automatically dial BT’s 1571 service. If you do not use 1571 you may want to change your mailbox number.

The default PIN setting is 0000.

If you change your PIN, keep a note of the new number by writing it in the space provided on page 57.

If you enter the wrong PIN code

Wrong PIN

will be displayed.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Clr

enu

34 Base settings

To change your mailbox number:

1. Press to open the main menu.

2. Press or until the display shows

Setup base

and press .

3. Press or until the display shows press .

Mailbox No

is displayed press .

Voice mail

4. The current mailbox no. is displayed. Press to delete the current number then enter your desired number.

5. Press .

Stored

will be displayed. Press and hold to

return to the idle screen.

Now when you hold down the your phone will automatically dial the number you entered.

Dial mode

Tone is the default setting for the UK. You should only have to change this if connected to a switchboard that requires Pulse dialling.

Your BT Freestyle X200 is pre-set to tone dialling (DTMF). You can set the dial mode to pulse dialling if your switchboard requires.

1. Press to open the main menu.

2. Press or until the display shows

Setup

and press .

3. Press or until the display shows

Dial mode

press to select.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

and

base

and

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enu

35Base settings

4. Press or to display either . You hear a confirmation tone and

Tone

Pulse

Stored

5. Press and hold to return to standby.

Restore default settings

You can reset your BT Freestyle X200 base to its default (original) settings.

1. Press to open the main menu.

2. Press or until the display shows

Setup base

press .

Reset

3. Press or until

Enter PIN

is displayed. Enter the 4 digit PIN code using the

is displayed, press to select.

keypad and press .

Reset?

is displayed. Press to confirm,

Stored

is displayed.

6. Press and hold to return to standby.

Default settings

PIN code 0000 Mailbox number 1571 Dial Mode Tone

and press

is displayed.

and

The default PIN code is 0000.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Caller Display

IMPORTANT

To use Caller Display you must first subscribe to your network provider’s Caller Display service. A quarterly fee may be payable.

For more information on BT Calling Features, call BT free on 0800 800

150.

If the caller has withheld their number the display shows

If a call is received fr international number is displayed.

Withheld

om an

INTERNATIONA

Caller Display

If you subscribe to Caller Display, you can see your caller’s number (provided it is not withheld) on your handset display before you answer the call.

If you have stored a name for the calling number in your handset directory, the name will be displayed instead.

Calls list

When a call is not answered or is picked up by the answering machine, the display shows

New Calls

and your caller’s telephone number will be stored in the Calls list. The Calls list holds up to 30 missed calls. If your caller has withheld their number there is no indication of a missed call and the call will not appear in the calls list.

When the Calls list is full, the oldest call will be replaced by a new call, the most recent call will always be at the top of the list. If a caller rings again their number will move to the top of the list.

View/dial a number

1. Press , to open the main menu.

2. Press to display

Calls List

and press to select.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Clr

37Caller Display

3. The most recent missed call is displayed. Press or to scroll through the

Calls list

4. Press or to dial the number displayed.

To copy a Calls list number to the directory

1. Press , to open the main menu.

2. Press to display

Calls List

and press to select. The

most recent missed call is displayed.

3. Press or to scroll through the Calls list to the entry you want and press to select.

4. Press or to display

Name

is displayed. Enter a name using the keypad and press

Store No

. and press to select.

to confirm.

Stored

is displayed. Press and hold to return t

standby mode.

Delete a number

1. Press , to open the main menu.

2. Press to display

Calls List

and press to select. The

most recent missed call is displayed.

Instead of accessing the Calls list via the menu, you can press from standby.

If a number is stored in the Directory, the caller’s name will be displayed instead of the number.

If there are no Calls list numbers

Empty

stored,

will be displayed.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Clr

enuMenu

38 Caller Display

3. Press or to scroll through the Calls list to the entry you want and press to select.

Delete

4. Press or to display

Delete?

Deleted

is displayed, press again to confirm.

is displayed. Press and hold to return to

and press to select.

standby mode.

Delete the entire Calls list

1. Press , to open the main menu.

2. Press or to display

Calls List

and press to

select. The most recent missed call is displayed.

3. Press or to scroll through the Calls list to the entry you want and press to select.

4. Press or to display

Delete list

and press

to select.

Delete list?

Deleted

is displayed, press again to confirm.

is displayed, then

Empty

. Press and hold to

return to standby mode.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

BT Calling Features

By pressing the button on the handset your BT Freestyle X200 gives you easy access to a range of pre-stored BT Calling Features.

These are:

Helpdesk Divert Off Call Wait Off

Dir Enquiries Check Divert Call Wait ???

Divert On Call Wait On

BT Helpdesk

1. Press ,

Helpdesk

is displayed. Press or .

BT Calling Features may require a subscription with a fee payable for the service. Please contact BT on 0800 800 150 for further details.

The BT Calling Features works in exactly the same way as the main name and number directory and can store up to 10 entries.

If you prefer, you can delete the prestored entries and r your own numbers.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

eplace them with

The BT Helpdesk for this product will be automatically dialled.

BT Directory Enquiries

1. Press , then scroll to

DirEnquiries

and then

or .

Call Divert On

Divert all incoming calls to another number of your choice.

1. Press then scroll to

Divert On

2. Press or to dial the code.

3. Follow the spoken instructions.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

40 BT Calling Features

Call Divert Off

1. Press then scroll to

Divert Off

2. Press or to dial the code.

3. Listen for confirmation of your instructions.

Check Divert

1. Press then scroll to

Check Divert

2. Press or to dial the code.

3. Listen to hear the status of your Call Divert.

Call Waiting On

Call Waiting lets you know if another person is trying to contact you whilst on a call. If a second caller rings you will hear a beep in the handset. Pressing the button allows you to switch between callers.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

41BT Calling Features

1. Press then scroll to

Callwait On

2. Press or to dial the code.

3. Listen for confirmation of your instructions.

Call Waiting Off

1. Press then scroll to

Callwait Off

2. Press or to dial the code.

3. Listen for confirmation of your instructions.

Check Call Waiting

1. Press then scroll to

Callwait???

2. Press or to dial the code.

3. Listen to hear the stat

us of your Call Waiting.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

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enu

42 BT Calling Features

For help with entering names, see page 24.

If you are not connected to the BT network, some of these ser not be available. Please contact your Network Provider.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

vices may

Add/edit a service

1. Press then scroll to the service you want to edit or to

Empty

display

Change

and press .

is displayed press . If there is a previously stored

number, this will be displayed.

3. If necessary edit the number, pressing to delete any existing digits, then enter the new service number using the keypad and press . If there is a previously stored name, this will be displayed.

4. If necessary edit the name, pressing to delete any existing characters, then enter the new service name using the keypad and press .

Stored

is displayed. Press and hold to return to

standby mode.

Delete a service

1. Press then scroll to the service you want and press .

2. Scroll to display

3. Press to confirm. the display shows

Deleted

Empty

and press .

is displayed. After 2 seconds

Delete?

is displayed.

Delete

4. Press and hold to return to standby mode.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Answering machine

Your BT Freestyle X200 can digitally record up to 15 minutes of messages. Each message can be up to a maximum of 3 minutes long.

You can operate your BT Freestyle X200 from:

the handset

the base

remotely from any external Touchtone™ telephone.

Your BT Freestyle X200 comes with two pre-recorded outgoing messages, one for Answer and Record mode and one for Answer Only mode. You can also record your own outgoing message.

Your BT Freestyle X200 gives clear voice prompts to help you when using the answering machine.

Switch on/off

When first connected to the mains power, your BT Freestyle X200 is set to ON and Answer and Record.

When set to on, the symbol is displayed.

1. Press twice to enter the answering machine mode.

2. Press or until to select.

The display shows “To hear the main menu, press 1”.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Ans settings

**Listen**

. Listen to the voice prompt,

is displayed and press

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44 Answering machine

If you have not already set the day and time, you will need to do this so that you will know when each message was received, see page 8.

Call Screening

When a caller is leaving a message Screen? appears on the display.

Pressing allows you to monitor the message being left without the caller hearing you.

You can then pr call or to stop monitoring.

ess to accept the

3. Press to hear the menu choices.

4. Press to switch the answering machine on or off. The machine confirms by announcing “Answer on” or “Answer off”.

5. Press and hold to return to standby mode.

Outgoing messages

This is the message your caller hears when the answering machine picks up their call. Your BT Freestyle X200 comes with two pre-recorded outgoing messages to choose from. You can also record your own outgoing messages.

Answer and Record

This allows your caller to leave a message for you. The prerecorded message is “Hello, your call cannot be taken at the moment, so please leave your message after the tone.”

Answer Only

This does not allow your caller to leave a message.

The pre-recorded message is “Hello, your call cannot be taken at the moment, and you cannot leave a message, so please call later.”

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Select answer mode

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PQRS

enu

1. Press twice to enter the answering machine mode.

2. Press or until

Ans settings

is displayed and press

to select.

Listen

The display shows

. Listen to the voice prompt,

“To hear the main menu, press 1”.

3. Press until you hear the answer mode you want, either “Answer only is on” or “Answer and record is on”.

Record your own outgoing message

Your message can be up to 2 minutes long. It replaces the prerecorded outgoing message, but you can reinstate this later if you wish.

1. Press twice to enter the answering machine mode.

2. Press or until

Ans settings

is displayed and press

to select. Listen to the voice prompt, “To hear the main

menu, press 1”.

3. Press . Speak your message clearly after the tone.

4. To end recording, press . Your message is played back for checking.

45Answering machine

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

JKL

TUV

46 Answering machine

Play/check outgoing message

1. Press twice to enter the answering machine mode.

2. Press or until

Ans settings

is displayed. Press to select. Listen to the voice prompt, “To hear the main menu, press 1”.

3. Press . Your outgoing message is played back.

Reinstate pre-recorded outgoing messages

This means deleting your own recorded outgoing message.

1. Press twice to enter the answering machine mode.

2. Press or until

Ans settings

is displayed. Press to select. Listen to the voice prompt, “To hear the main menu, press 1”.

3. Press . Your outgoing message begins t

o play.

4. During playback, press . The message stops and the pre-recorded outgoing message is played in its place.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Message playback via the base

Switch on/off

1. Press .

Playing messages

1. Press .

During playback:

– press once to repeat current message, twice to play

previous message.

– press to play next message.

– press to delete current message.

– press to stop playback.

Adjust volume

1. Press or to increase or decrease the volume.

47Answering machine

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Clr

JKL6MNO4GHI4GHI

ABC2A

Answering machine

Message playback via the handset

When you have new messages stored on your BT Freestyle X200 answering machine the icon will flash in the display.

Playing messages

1. Press twice to enter the answering machine mode. Play message is displayed.

2. Press . The machine announces, “You have (n) new messages”, and your new messages are played back.

The machine then announces, “You have (n) old messages”, and any old messages are played back. New messages will always be played back first.

During playback, you can choose any of the following options:

Press to stop playback.

Press to replay the current message. Press again to go to the start of the previous message.

Press to skip to the next message.

Press to delete the current message.

3. Press and hold at any time to return to standby mode.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Adjust volume for message playback

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1. During message playback, press or , until you reach the required level.

Delete all old messages

1. Press twice to enter the answering machine mode.

2. Scroll to

Delete all?

Del all old

and press .

appears. Press to confirm.

All deleted is displayed.

4. Press and hold to return to standby mode.

Memory full

If the memory becomes full when a caller is leaving a message the machine announces “Memory full, thank you for calling” and hangs up.

When the memory is full, your answering machine will automatically switch to Answer Only mode. You must delete messages to allow for more messages to be recorded, see above.

Answering machine

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Clr

Answering machine

Time Saver

Time Saver can save you the cost of a call when you want to ring in to find out if you have new messages.

If your answering machine answers after 2 rings, you have new messages. If you have no new messages it will answer after 6 rings.

So if you hear a third ring, you can hang up before you are connected, saving you the cost of a call.

Keep a note of your remote access code by writing it in the space provided on page 57.

The default PIN setting is 0000.

Answer delay

Answer delay sets the number of times your BT Freestyle X200 will ring before the answering machine picks up your call. The default setting is 6 rings. You can change this setting to 2-8 rings or to time saver mode.

1. Press twice to enter the answering machine mode.

2. Press or until

Ans settings

is displayed. Press to select. Listen to the voice prompt, “To hear the main menu, press 1”.

3. Press to hear the menu choices.

4. Keep pressing until you hear the answer delay setting you want.

5. Press and hold to return to standby mode.

Remote access

You can operate your answering machine remotely from any Touchtone™ phone by calling your BT Freestyle X200 and entering a 4-digit security code.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Change security PIN code

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enu

1. Press to open the main menu. The display shows

MACHINE

2. Press then or until

3. Press and

ENTER PIN

SECURITY PIN

is displayed. Enter your existing PIN

ANS.

is displayed.

using the keypad and press .

NEW PIN

is displayed. Using the keypad enter your new four

digit PIN and press .

REPEAT PIN

5. and press . The display shows

is displayed. Re-enter your new four digit PIN

STORED

6. Press and hold to return to standby.

Switch answering machine on

If you forget to switch on your answering machine, you can do it from another phone.

1. Dial your phone number and after 20 rings you will hear, “Please enter your security code”. Enter your 4-digit code.

2. Press to switch the answer machine on.

Answering machine

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

WXYZ8TUV7PQRS

MNO5JKL4GHI

DEF3DEF2ABC

Answering machine

If you enter the incorrect PIN code, you will hear “Incorrect security code”. You have two chances to enter the correct remote access security code before your BT Freestyle X200 hangs up.

Check for messages

1. Dial your phone number. When you hear your outgoing message, press . You will hear, “Please enter your security code”.

2. Enter your 4-digit code and your machine announces "You have (n) new messages". The new messages are

Time saver

If you have set the answer delay to Time Saver, your answering machine will answer after 2 rings if you have new messages. If you do not have new messages it will answer after 6 rings. This enables you to hang up if you hear more than 2 rings before you are connected, saving you the cost of a call. See Answer delay, page 50.

If you do not press any button f seconds, your B announces “Thank you for calling” and then hangs up.

If you enter your security code incorrectly, after the second attempt, your BT Freestyle X200 will announce: “Thank you for calling” and will hang up.

T Freestyle X200

or 4

then automatically played back to you.

Remote access commands

When you have accessed your answering machine, you can operate it using the keypad numbers on the phone you are using.

The commands are:

Play remote access menu Play all messages Play new messages Skip back to previous message Delete current message Skip forward to next message Set answer only on/answer and record on Play outgoing message Record a new outgoing message Set answer on/off

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Help

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Handset not registering?

Searching

Check that the base is plugged into the mains power and switched on.

Check that there are charged batteries in the handset and that they are fitted correctly.

Forgotten your PIN number

Try entering the default PIN = 0000. If you have changed the number and cannot remember it, contact the BT Freestyle Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

No display

Check that the handset batteries are charged and correctly fitted. If necessary, replace the batteries.

Nothing happens when you press any button

Is the symbol displayed? If so, the key lock is on, press and hold for 1.5 seconds to unlock the keypad.

displayed on the handset?

No connection between handset and base

You may be out of range, is the symbol flashing? If so, move closer to the base.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Clr

Help

Handset is not charging properly

Make sure the handset is placed properly on the base/charger. When charging, the battery symbol is shown filling up.

Clean the charging contacts with a soft, slightly damp (not wet) cloth.

Handset does not ring

Check that the batteries are inserted correctly.

Check that the handset ringer has not been switched off, see page 21.

Your caller cannot hear you

Is the symbol displayed? If so, secrecy is switched on. Press the button to speak to your caller again.

Incoming caller’s number is not displayed even though you have Caller Display

Caller has to allow their number to be sent. It has been withheld or is unavailable.

IMPORTANT

The BT Freestyle X200 cordless telephone is not designed for making emergency telephone calls when the power fails.

This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

General information

Safety information

Only use the power supply supplied with your BT Freestyle X200. Using an unauthorised power supply will invalidate your guarantee and may damage the telephone.

Only use the telephone line cord supplied with your BT Freestyle X200, otherwise your telephone may not work correctly.

For the handset, use only AAA Nickel Metal Hydride (NiMH) rechargeable batteries with a minimum capacity of 600mAh. Never use other batteries or conventional alkaline batteries as this could lead to a short circuit or destroy the battery casing.

If the keylock is switched on, it is NOT possible to make calls, including emergency numbers (999/112).

Do not open the handset (except to replace the handset batteries). This could expose you to high voltages or other risks.

Radio signals transmitted between the handset and base may cause interference to hearing aids.

It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency/intensive care medical equipment.

It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product.

Never dispose of batteries in a fire. There is a serious risk of explosion and/or the release of highly toxic chemicals.

Cleaning

Simply clean the handset and base with a damp (not wet) cloth, or an anti-static wipe. Never use household polish as this will damage the product. Never use a dry cloth as this may cause a static shock.

Environmental

Do not expose to direct sunlight.

The BT Freestyle X200 handset may become warm when the batteries are being recharged. This is normal. We recommend that you do not place the product on antique/veneered wood to avoid damage.

Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces.

Do not submerge any part of your product in water and do not use it in damp or humid conditions, such as bathrooms.

Do not expose your product to fire, explosive or other hazardous conditions.

There is a slight chance your phone could be damaged by an electrical storm.

We recommend that you unplug the power and telephone line cord during an electrical storm.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

General information

Product disposal instructions

The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life.

The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environment, treat any hazardous substances and avoid the increasing landfill.

Product disposal instructions for residential users

When you have no further use for it, please remove any batteries and dispose of them and the product as per your local authority’s recycling processes. For more information please contact your local authority or the retailer where the product was purchased.

Product disposal instructions for business users

Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal.

Connecting to a switchboard

Switchboard compatibility

This telephone may be connected to most types of switchboard, however in the event of any difficulties, consult your switchboard Service Provider.

Dialling mode

Your BT Freestyle X200 is set to DTMF (Tone) dialling. Some switchboards may require Pulse dialling. To change the dialling mode, see Dial mode page 34.

Recall (R)

Recall is used when connected to certain switchboards/PBXs and some BT Calling Features, or those services available via your network provider.

Guarantee

Your BT Freestyle X200 is guaranteed for a period of 12 months from the date of purchase. Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its agent’s discretion the option to replace the BT Freestyle X200, or any component thereof, (other than batteries), which is identified as faulty or below standard, or as a result of inferior workmanship or materials. Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product.

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

General information

The conditions of this guarantee are:

The guarantee shall only apply to defects that occur within the 12 month guarantee period.

Proof of purchase is required.

The equipment is returned to BT or its agent as instructed.

This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than through approved agents.

This guarantee does not affect your statutory rights.

Within the 12 month guarantee period:

If you experience difficulty using the product, prior to returning your product, please read the Help section beginning on page 53 or contact the BT Freestyle Helpdesk for assistance on 0800 218 2182* or email bt.helpdesk@vtecheurope.com.

In the unlikely event of a defect occurring, please follow the Helplines’ instructions for replacement or repair.

Outside of the 12 month guarantee period:

If your product needs repair after the guarantee period has ended, the repair must meet the approval requirements for connection to the telephone network. We suggest that you call our recommended repair agents on 0870 240 5029.

Returning your phone

If the Helpline is unable to remedy your problem they will ask you to return the product. Where possible, pack the product in its original packaging. Please remember to include all parts, including the line cords, power supply units and the original batteries. (Please note that we cannot take responsibility for goods damaged in transit.) Please obtain and keep proof of posting from the Post Office, or your preferred carrier.

Additional/Replacement Items

For a full range of replacement items for the BT Freestyle X200 range please call 0800 218 2182*.

For your records

Date of purchase:

Place of purchase:

For guarantee purposes, proof of purchase is required, so please keep your receipt.

Enter your system PIN here:

[ / / / ]

Enter your security PIN code here:

[ / / / ]

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

General information

Technical information

How many telephones can you have?

All items of equipment have a Ringer Equivalence Number (REN) which is used to calculate the number of items that may be connected to any one telephone line. The BT Freestyle X200 has a total REN of 1, i.e. for a base and up to 4 handsets. Any other instrument provided by BT may be assumed to have a REN of 1 unless stated otherwise.

A total REN of 4 is allowed per telephone line. If the total REN of 4 is exceeded, the telephone may not ring. With different telephone types there is no guarantee of ringing, even when the REN is less than 4.

Only use approved power supply, item code 045530 for the base and 045531 for the charger(s).

Only use approved AAA NiMH rechargeable batteries.

Caution: there is a risk of explosion if the batteries are replaced by an incorrect type. Dispose of batteries according to the instructions.

Additional handsets

The BT Freestyle X200 is NOT GAP compatible. You can only register BT Freestyle X200 handsets to your BT Freestyle X200 base station.

R&TTE

This product is intended for use within the UK for connection to the public telephone network and compatible switchboards.

This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive (1999/5/EC).

If you would like a copy of the Declaration of Conformity please visit: bt.helpdesk@vtecheurope.com

If you experience any problems, please call the Helpline on 0800 218 2182* or email bt.helpdesk@vtecheurope.com

Ofﬁces worldwide

The services described in this publication are subject to availability and may be modiﬁed from time to time. Services and equipment are provided subject to British Telecommunications plc’s respective standard conditions of contract. Nothing in this publication forms any part of any contract.

Designed and produced by The Art & Design Par Printed in China.

BT Freestyle X200 (09/08) Issue 1

tnership Ltd.

Bt X200, FREESTYLE X200 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual