
Check box content:
Broadband Extender Flex
Data
Ethernet
Power
Wi-Fi Home Hotspot
Wireless
Data
1
2
Power
WPS
Reset
Link
Wi-Fi Home
Hotspot 500
Ethernet cable
Find out more
• If you need more detailed instructions, Frequently Asked Questions are
available at bt.com/producthelp
• If you cannot find the answer to your problem in the Frequently Asked Questions,
then please call our free Helpline on 0808 100 6116*. Our dedicated advisors
are more likely to be able to help you than the retailer where you made
your purchase.
Broadband Extender
Flex 500
User Guide
Wi-Fi Home Hotspot 500 Kit
Follow the steps in this guide to set up your kit.
If you need some help, see the Frequently Asked Questions at bt.com/producthelp or call 0808 100 6116*.
* Calls made from within the UK mainland network are free. Mobile and International call costs may vary.
1 Plug in extender near your router
2 Plug in your home hotspot
3 Connect your devices

1 Plug in extender near
your router
1 Plug one end of the ethernet cable into a spare ethernet socket on your router/hub.
2 Plug the other end into the extender.
IMPORTANT: to work properly, extender and hotspot must be plugged directly into
the wall socket and not into extension leads.
3 Plug the extender directly into a wall power socket. Make sure the socket’s switched on.
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2 Plug in your home hotspot
1 Plug the hotspot directly into a wall power socket near the device you want
to connect. Make sure the socket’s switched on.
2 Check the On/Off button on the top of the hotspot is on.
3 Wait for connection to complete. Give it a couple of minutes. If everything’s okay,
the Power and Data indicators on both adaptors will light up.
See Connection help overleaf if the Data indicator doesn’t light up on the extender
or the hotspot.
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