Bt VVX500 User Manual

POLYCOM VVX500.

USER GUIDE.

WHAT’S IN THIS GUIDE.

Set up

Got everything? 3

Getting started

Turn it over 4
Set the position of your phone 4
Get everything connected 4
Check that the automatic set up
for the Cloud Voice Service has worked 5
Connect your headset 5
USB ports 5

Getting to know your phone

Touchscreen 6
Cleaning the Touchscreen 6
Phone display (views) 7
Home view 7
Lines view 7
Calls view 8

Using your phone

Time and Date 9
Making Calls 9
Answering Calls 9
Transferring Calls 9
Ending Calls 9
Conference Calls 9
Do Not Disturb (DND) 10
Favourites 10
Recent Calls List 10
Contact Directory 10
Changing Ring Tone 11
Update Configuration 11
Listening to Voicemail 11

General information 12

NEED

HELP?

EMERGENCY

CALLS.

If you have any problems setting
up or using your Polycom IP
Phone, contact the IP Comms
Service Hub on 0800 389 0537

999 or 112 emergency calls.

Your BT Cloud Voice phone number is
registered to a specific address, so when
you make a 999 or 112 call from your
phone number, that’s the address the
emergency services will see. If you use
your BT Cloud Voice service at a different
address, the registered address does not
automatically change. So if your work
location changes let your BT Cloud Voice
service administrator know as they might
also need to change your registered
address.

You might not be able to make 999 or
112 calls when there’s a power or
network failure or if using the service
through an app on a mobile device.

SET UP.

This booklet is here to help you get the very best from your new phone. We know you
will be keen to get started, but before we go into detail on all the things it can do for
you, you will need to set it up. It won’t take long, just follow the simple instructions
below or have a look at the quick start guide instead.

Got everything?

• IP telephone

• Handset

• Handset cord

• Mains power adapter (if ordered)

• Ethernet cable

• Phone stand

• Quick start guide

3

GETTING STARTED.

Turn it over.

Set the position of your phone.

Unpack the phone and turn it upside down to see the ports underneath.

Insert the phone stand into one of the slots on the back of the phone.
The slot you choose determines the angle of the phone.

Get everything connected.

4